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This section looks at the demand for the 1st Line Support role in IT jobs within the Oxford region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 First Line Support
Location
3 months to 25 Jul 2008Same period last year
Rank89106
Rank change on same period last yearUp+17
Matching permanent IT job ads152
As % of all UK permanent IT job ads sampled0.008 %0.001 %
As % of the category below1.066 %0.134 %
Salaries quoted152
Average minimum salary£17,100£20,500
Average salary£18,550£22,750
% change on same period last year-18.46 %
Average maximum salary£20,000£25,000
UK excluding London average salary£19,969£19,474
% change on same period last year+2.53 %
Oxford IT Job Market, Job TitlesJob Titles
Oxford
Matching permanent IT job ads14071492
As % of all UK permanent IT job ads sampled0.743 %0.611 %
Salaries quoted13071350
Average minimum salary£33,012£32,592
Average salary£36,319£35,440
% change on same period last year+2.47 %
Average maximum salary£39,626£38,288
UK excluding London average salary£38,197£39,483
% change on same period last year-3.25 %
1st Line Support Oxfordshire1st Line Support
Oxfordshire

1st Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 1st Line Support across the Oxford region as a proportion of the total demand within the Job Titles category.

Oxford 1st Line Support Demand Trend

1st Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Oxford region.

Oxford 1st Line Support Salary Trend

1st Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 1st Line Support across the Oxford region over the 3 months to 25 July 2008.

Oxford 1st Line Support Salary Histogram

1st Line Support
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Oxford region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

112 (52.17 %)TCP/IP
210 (43.48 %)VPN
210 (43.48 %)Microsoft Certification
39 (39.13 %)Cisco
39 (39.13 %)Computer Science
48 (34.78 %)Degree
48 (34.78 %)Cisco Certification
48 (34.78 %)CCNA
48 (34.78 %)DNS
48 (34.78 %)A+ Certification
57 (30.43 %)Microsoft
57 (30.43 %)MCP
66 (26.09 %)Windows
66 (26.09 %)MS Excel
74 (17.39 %)MS Exchange
74 (17.39 %)ADSL
83 (13.04 %)Windows 2000
83 (13.04 %)Active Directory
83 (13.04 %)Internet
92 (8.696 %)Novell
92 (8.696 %)MCSA
92 (8.696 %)Windows XP
101 (4.348 %)DNA
101 (4.348 %)DHCP
101 (4.348 %)MCSE
101 (4.348 %)CRM
101 (4.348 %)Windows NT
101 (4.348 %)HND
101 (4.348 %)Linux
101 (4.348 %)HTML

1st Line Support
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Oxford region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Oxford IT Job Market, Application DevelopmentApplication Development
11 (4.348 %)HTML
Oxford IT Job Market, Application PlatformsApplication Platforms
14 (17.39 %)MS Exchange
21 (4.348 %)Exchange Server 2000
21 (4.348 %)Exchange Server 2003
Oxford IT Job Market, ApplicationsApplications
16 (26.09 %)MS Excel
21 (4.348 %)Photoshop
21 (4.348 %)MS Office
Oxford IT Job Market, Communications & NetworkingCommunications & Networking
112 (52.17 %)TCP/IP
210 (43.48 %)VPN
38 (34.78 %)DNS
44 (17.39 %)ADSL
53 (13.04 %)Internet
61 (4.348 %)DHCP
Oxford IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
11 (4.348 %)MySQL
Oxford IT Job Market, Development ApplicationsDevelopment Applications
11 (4.348 %)Dreamweaver
11 (4.348 %)FrontPage
Oxford IT Job Market, GeneralGeneral
11 (4.348 %)Marketing
Oxford IT Job Market, MiscellaneousMiscellaneous
19 (39.13 %)Computer Science
Oxford IT Job Market, Operating SystemsOperating Systems
16 (26.09 %)Windows
23 (13.04 %)Windows 2000
32 (8.696 %)Windows XP
41 (4.348 %)Windows Server 2003
41 (4.348 %)Windows NT
41 (4.348 %)Linux
Oxford IT Job Market, Processes & MethodologiesProcesses & Methodologies
11 (4.348 %)CRM
11 (4.348 %)DNA
11 (4.348 %)Incident Management
11 (4.348 %)Internet Marketing
Oxford IT Job Market, QualificationsQualifications
110 (43.48 %)Microsoft Certification
28 (34.78 %)A+ Certification
28 (34.78 %)CCNA
28 (34.78 %)Cisco Certification
28 (34.78 %)Degree
37 (30.43 %)MCP
42 (8.696 %)MCSA
51 (4.348 %)HND
51 (4.348 %)MCSE
51 (4.348 %)MCDST
51 (4.348 %)MCTS
Oxford IT Job Market, System SoftwareSystem Software
13 (13.04 %)Active Directory
Oxford IT Job Market, VendorsVendors
19 (39.13 %)Cisco
27 (30.43 %)Microsoft
32 (8.696 %)Novell
41 (4.348 %)Citrix
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