The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Oxford region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
First Line Support
Rank 79 85 -
Rank change year-on-year
+6 -
Permanent jobs requiring a 1st Line Support 1 1 0
As % of all permanent IT jobs located in Oxford 0.14% 0.11% -
As % of the Job Titles category 0.15% 0.11% -
Number of salaries quoted 1 1 0
Average salary £25,750 £25,000 -
Average salary % change year-on-year
+3.00% -
UK excluding London average salary £20,000 £19,500 £19,500
% change year-on-year
+2.56% -
1st Line Support
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxford
Permanent IT job ads with a match in the
Job Titles category
668 880 866
As % of all permanent IT jobs located in Oxford 93.95% 96.81% 96.44%
Number of salaries quoted 590 776 788
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,500 £27,500 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Oxford

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Oxford region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Oxford

1st Line Support
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Oxford region.

1st Line Support Salary Trend in Oxford

1st Line Support
Top 21 Related IT Skills in Oxford

For the 6 months to 22 September 2014, IT jobs across the Oxford region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 11 (50.00%) SLA
1 11 (50.00%) MS Excel
2 10 (45.45%) MS Office
2 10 (45.45%) Windows
3 8 (36.36%) Active Directory
4 7 (31.82%) Windows XP
4 7 (31.82%) MS PowerPoint
4 7 (31.82%) Incident Management
4 7 (31.82%) Remedy
5 4 (18.18%) Software Distribution
5 4 (18.18%) Mathematics
5 4 (18.18%) C
5 4 (18.18%) Microsoft
6 2 (9.09%) SQL
6 2 (9.09%) Windows 8
7 1 (4.55%) Windows Server 2008
7 1 (4.55%) Mac OS
7 1 (4.55%) Linux
7 1 (4.55%) IBM Notes
7 1 (4.55%) Lotus
7 1 (4.55%) Windows Server 2003

1st Line Support
Top Related IT Skills in Oxford by Category

For the 6 months to 22 September 2014, IT jobs across the Oxford region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.55%) IBM Notes
Applications
1 11 (50.00%) MS Excel
2 10 (45.45%) MS Office
3 7 (31.82%) MS PowerPoint
Miscellaneous
1 4 (18.18%) Mathematics
Operating Systems
1 10 (45.45%) Windows
2 7 (31.82%) Windows XP
3 2 (9.09%) Windows 8
4 1 (4.55%) Windows Server 2008
4 1 (4.55%) Mac OS
4 1 (4.55%) Linux
4 1 (4.55%) Windows Server 2003
Processes & Methodologies
1 7 (31.82%) Incident Management
2 4 (18.18%) Software Distribution
Programming Languages
1 4 (18.18%) C
2 2 (9.09%) SQL
Quality Assurance & Compliance
1 11 (50.00%) SLA
System Software
1 8 (36.36%) Active Directory
Vendors
1 7 (31.82%) Remedy
2 4 (18.18%) Microsoft
3 1 (4.55%) Lotus
Oxford
Reed Technology - UK Posting Account
Salary: £22000 - £28000 per annum
Posted: 5 days ago
Kidlington, near Oxford
Reed Technology - UK Posting Account
Salary: £18000 - £23500 per annum
Posted: 17 days ago