The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
First Line Support
Rank 109 120 111
Rank change year-on-year
+11 -9
Permanent jobs requiring a 1st Line Support 22 4 12
As % of all permanent IT jobs located in Oxfordshire 1.36% 0.28% 0.77%
As % of the Job Titles category 1.42% 0.28% 0.78%
Number of salaries quoted 21 3 11
Average salary £20,500 £19,000 £20,000
Average salary % change year-on-year
+7.89% -5.00%
90% offered a salary of more than £20,000 £19,000 £19,000
10% offered a salary of more than £27,500 £19,800 £25,000
UK excluding London average salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1548 1408 1533
As % of all permanent IT jobs located in Oxfordshire 95.73% 97.37% 98.33%
Number of salaries quoted 1275 1201 1290
Average salary £45,000 £40,000 £40,000
Average salary % change year-on-year
+12.50% -
90% offered a salary of more than £27,500 £24,000 £27,500
10% offered a salary of more than £62,500 £57,500 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Oxfordshire

1st Line Support
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Oxfordshire region.

1st Line Support Salary Trend in Oxfordshire

1st Line Support
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Oxfordshire region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thame - 9 £20,500 - 2
Oxford - 4 £27,500 - 2
Banbury -11 3 £25,500 +27.50%
Abingdon - 1 £19,500 -
Bicester - 1 £20,000 -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 9 February 2016, IT jobs across the Oxfordshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 21 (44.68%) MS Excel
2 20 (42.55%) Microsoft
3 18 (38.30%) Windows
4 16 (34.04%) Active Directory
5 13 (27.66%) MS Office
6 11 (23.40%) Windows Server
7 10 (21.28%) SQL
7 10 (21.28%) SQL Server
8 7 (14.89%) Windows XP
8 7 (14.89%) Hyper-V
9 6 (12.77%) PowerShell
9 6 (12.77%) VB
9 6 (12.77%) Disaster Recovery
9 6 (12.77%) Retail
10 5 (10.64%) Microsoft Certification
10 5 (10.64%) Driving Licence
10 5 (10.64%) Security Cleared
10 5 (10.64%) SQL Server 2008
10 5 (10.64%) SQL Server 2012
10 5 (10.64%) Windows 8
10 5 (10.64%) Office 365
11 4 (8.51%) Windows 7
11 4 (8.51%) Degree
12 3 (6.38%) Firewall
12 3 (6.38%) VMware
12 3 (6.38%) Citrix
12 3 (6.38%) SLA
12 3 (6.38%) TCP/IP
12 3 (6.38%) Root Cause Analysis
12 3 (6.38%) Dropbox

1st Line Support
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 9 February 2016, IT jobs across the Oxfordshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.26%) Exchange Server 2013
1 2 (4.26%) MS Exchange
2 1 (2.13%) SharePoint
Applications
1 21 (44.68%) MS Excel
2 13 (27.66%) MS Office
Cloud Services
1 5 (10.64%) Office 365
2 3 (6.38%) Dropbox
Communications & Networking
1 3 (6.38%) Firewall
1 3 (6.38%) TCP/IP
2 2 (4.26%) Ethernet
3 1 (2.13%) ADSL
3 1 (2.13%) Broadband
3 1 (2.13%) DNS
3 1 (2.13%) Internet
3 1 (2.13%) LAN
3 1 (2.13%) SAN
3 1 (2.13%) SMTP
3 1 (2.13%) WAN
Database & Business Intelligence
1 10 (21.28%) SQL Server
2 5 (10.64%) SQL Server 2008
2 5 (10.64%) SQL Server 2012
General
1 6 (12.77%) Retail
2 1 (2.13%) French Language
2 1 (2.13%) Manufacturing
2 1 (2.13%) Military
2 1 (2.13%) Polish Language
Miscellaneous
1 5 (10.64%) Driving Licence
2 2 (4.26%) Analytical Skills
2 2 (4.26%) BBC
2 2 (4.26%) Data Centre
3 1 (2.13%) Video Conferencing
Operating Systems
1 18 (38.30%) Windows
2 11 (23.40%) Windows Server
3 7 (14.89%) Windows XP
4 5 (10.64%) Windows 8
5 4 (8.51%) Windows 7
6 2 (4.26%) Mac OS X
7 1 (2.13%) Linux
Processes & Methodologies
1 6 (12.77%) Disaster Recovery
2 3 (6.38%) Root Cause Analysis
3 2 (4.26%) Time Management
4 1 (2.13%) B2B
4 1 (2.13%) B2C
4 1 (2.13%) ITIL
4 1 (2.13%) Service Management
Programming Languages
1 10 (21.28%) SQL
2 6 (12.77%) PowerShell
2 6 (12.77%) VB
Qualifications
1 5 (10.64%) Microsoft Certification
1 5 (10.64%) Security Cleared
2 4 (8.51%) Degree
3 2 (4.26%) CCNA
3 2 (4.26%) Cisco Certification
4 1 (2.13%) ITIL Certification
4 1 (2.13%) MCITP
Quality Assurance & Compliance
1 3 (6.38%) SLA
System Software
1 16 (34.04%) Active Directory
2 7 (14.89%) Hyper-V
3 2 (4.26%) Microsoft App-V
4 1 (2.13%) VMware Infrastructure
Vendors
1 20 (42.55%) Microsoft
2 3 (6.38%) Citrix
2 3 (6.38%) VMware
3 2 (4.26%) Kaspersky
3 2 (4.26%) Sophos
4 1 (2.13%) Cisco
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £35,000 per annum
Posted: 5 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £35,000 per annum
Posted: 5 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £27,000 per annum + Training + Career progression
Posted: 5 days ago
Thame
Hays Specialist Recruitment
Salary: £20000 - £21000 per annum + Benefits
Posted: 22 days ago
Thame
Hays Specialist Recruitment
Salary: £19000 - £21000 per annum + Benefits
Posted: 25 days ago
Oxford
Nigel Frank International Ltd
Salary: £18000 - £21000 per annum + Negotiable
Posted: 25 days ago