The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
First Line Support
Rank 107 112 116
Rank change year-on-year
+5 +4
Permanent jobs requiring a 1st Line Support 10 10 2
As % of all permanent IT jobs located in Oxfordshire 0.67% 0.59% 0.12%
As % of the Job Titles category 0.71% 0.61% 0.12%
Number of salaries quoted 10 10 2
Average salary £21,375 £20,000 £22,250
Average salary % change year-on-year
+6.87% -10.11%
90% offered a salary of more than £18,250 £20,000 £22,050
10% offered a salary of more than £27,000 £22,300 £22,450
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1409 1629 1648
As % of all permanent IT jobs located in Oxfordshire 95.07% 96.50% 96.43%
Number of salaries quoted 1211 1413 1515
Average salary £40,000 £39,000 £40,000
Average salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £24,000 £26,000 £26,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Oxfordshire

1st Line Support
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Oxfordshire region.

1st Line Support Salary Trend in Oxfordshire

1st Line Support
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Oxfordshire region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford +11 1 £25,750 +3.00% 3
Wantage - 1 £19,000 -
Banbury - 1 £22,000 -
Bicester - 1 £16,000 -
Kidlington - 1 £20,750 - 1
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 30 September 2014, IT jobs across the Oxfordshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 28 (62.22%) MS Excel
2 27 (60.00%) Windows
3 24 (53.33%) MS Office
4 22 (48.89%) Active Directory
5 21 (46.67%) Microsoft
6 13 (28.89%) SLA
7 9 (20.00%) IBM Notes
7 9 (20.00%) Windows XP
8 8 (17.78%) IBM
9 7 (15.56%) Remedy
9 7 (15.56%) MS PowerPoint
9 7 (15.56%) Windows 7
9 7 (15.56%) Incident Management
10 5 (11.11%) Internet
11 4 (8.89%) Microsoft Certification
11 4 (8.89%) MS Exchange
11 4 (8.89%) MCSE
11 4 (8.89%) SQL Server
11 4 (8.89%) C
11 4 (8.89%) Mathematics
11 4 (8.89%) QA
11 4 (8.89%) Software Distribution
12 3 (6.67%) Windows 8
12 3 (6.67%) Workflow
12 3 (6.67%) Law
12 3 (6.67%) DNS
13 2 (4.44%) MCP
13 2 (4.44%) SQL
13 2 (4.44%) WAN
13 2 (4.44%) DHCP

1st Line Support
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 30 September 2014, IT jobs across the Oxfordshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (20.00%) IBM Notes
2 4 (8.89%) MS Exchange
3 1 (2.22%) IIS
Applications
1 28 (62.22%) MS Excel
2 24 (53.33%) MS Office
3 7 (15.56%) MS PowerPoint
Cloud Services
1 2 (4.44%) Office 365
Communications & Networking
1 5 (11.11%) Internet
2 3 (6.67%) DNS
3 2 (4.44%) WAN
3 2 (4.44%) DHCP
4 1 (2.22%) Wireless
Database & Business Intelligence
1 4 (8.89%) SQL Server
2 2 (4.44%) SQL Server 2008
3 1 (2.22%) SQL Server 2000
3 1 (2.22%) SQL Server 2005
General
1 3 (6.67%) Law
Libraries, Frameworks & Software Standards
1 1 (2.22%) .NET
1 1 (2.22%) ASP.NET
Miscellaneous
1 4 (8.89%) Mathematics
2 1 (2.22%) Computer Science
Operating Systems
1 27 (60.00%) Windows
2 9 (20.00%) Windows XP
3 7 (15.56%) Windows 7
4 3 (6.67%) Windows 8
5 2 (4.44%) Windows Server 2008
6 1 (2.22%) Mac OS
6 1 (2.22%) Windows Server 2003
6 1 (2.22%) Android
6 1 (2.22%) Linux
Processes & Methodologies
1 7 (15.56%) Incident Management
2 4 (8.89%) Software Distribution
3 3 (6.67%) Workflow
4 1 (2.22%) Asset Management
4 1 (2.22%) Project Management
4 1 (2.22%) Service Management
4 1 (2.22%) Android Development
4 1 (2.22%) Network Monitoring
4 1 (2.22%) Waterfall
Programming Languages
1 4 (8.89%) C
2 2 (4.44%) SQL
Qualifications
1 4 (8.89%) MCSE
1 4 (8.89%) Microsoft Certification
2 2 (4.44%) MCP
3 1 (2.22%) Degree
Quality Assurance & Compliance
1 13 (28.89%) SLA
2 4 (8.89%) QA
System Software
1 22 (48.89%) Active Directory
2 1 (2.22%) Hyper-V
Vendors
1 21 (46.67%) Microsoft
2 8 (17.78%) IBM
3 7 (15.56%) Remedy
4 1 (2.22%) Oracle
4 1 (2.22%) Lotus
Abingdon, Oxfordshire
Adria Solutions Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Oxfordshire
Roc Search
Salary: £17000 - £20000 per annum
Posted: 6 days ago
Oxford
Reed Technology - UK Posting Account
Salary: £22000 - £28000 per annum
Posted: 13 days ago
Kidlington, near Oxford
Reed Technology - UK Posting Account
Salary: £18000 - £23500 per annum
Posted: 25 days ago