The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
First Line Support
Rank 105 118 131
Rank change year-on-year
+13 +13
Permanent jobs requiring a 1st Line Support 14 7 7
As % of all permanent IT jobs located in Oxfordshire 0.92% 0.40% 0.34%
As % of the Job Titles category 0.97% 0.41% 0.36%
Number of salaries quoted 12 7 7
Average salary £20,500 £20,000 £22,686
Average salary % change year-on-year
+2.50% -11.83%
90% offered a salary of more than £16,250 £16,500 £20,500
10% offered a salary of more than £22,500 £22,000 £25,612
UK excluding London average salary £19,500 £20,000 £19,000
% change year-on-year
-2.50% +5.26%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1441 1719 1946
As % of all permanent IT jobs located in Oxfordshire 94.74% 97.56% 94.97%
Number of salaries quoted 1232 1465 1804
Average salary £37,500 £40,000 £42,500
Average salary % change year-on-year
-6.25% -5.88%
90% offered a salary of more than £23,750 £26,500 £27,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Oxfordshire

1st Line Support
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Oxfordshire region.

1st Line Support Salary Trend in Oxfordshire

1st Line Support
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Oxfordshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford - 3 £22,375 -
Thame - 3 £22,000 -
Abingdon -10 2 £22,500 +1.12%
Bicester - 1 £16,000 -
Witney - 1 £19,000 -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 19 December 2014, IT jobs across the Oxfordshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 15 (71.43%) Microsoft
2 12 (57.14%) Windows
3 11 (52.38%) MS Excel
4 7 (33.33%) Active Directory
5 6 (28.57%) MS Office
5 6 (28.57%) Windows 7
6 5 (23.81%) SLA
7 4 (19.05%) DNS
7 4 (19.05%) Service Management
8 3 (14.29%) IBM
8 3 (14.29%) EPoS
8 3 (14.29%) Blackberry
8 3 (14.29%) IBM Notes
9 2 (9.52%) SharePoint
9 2 (9.52%) Lync
9 2 (9.52%) Finance
9 2 (9.52%) QA
9 2 (9.52%) Network Monitoring
9 2 (9.52%) Office 365
9 2 (9.52%) SQL Server
9 2 (9.52%) Quality Management
9 2 (9.52%) SQL Server 2008
9 2 (9.52%) Asset Management
9 2 (9.52%) QMS
9 2 (9.52%) Change Control
9 2 (9.52%) Internet
9 2 (9.52%) Microsoft Certification
9 2 (9.52%) Windows 8
9 2 (9.52%) DHCP
9 2 (9.52%) Android

1st Line Support
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 19 December 2014, IT jobs across the Oxfordshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (14.29%) IBM Notes
2 2 (9.52%) SharePoint
2 2 (9.52%) Lync
3 1 (4.76%) IIS
Applications
1 11 (52.38%) MS Excel
2 6 (28.57%) MS Office
Cloud Services
1 2 (9.52%) Office 365
Communications & Networking
1 4 (19.05%) DNS
2 2 (9.52%) Internet
2 2 (9.52%) DHCP
3 1 (4.76%) TCP/IP
3 1 (4.76%) Wireless
3 1 (4.76%) LAN
Database & Business Intelligence
1 2 (9.52%) SQL Server
1 2 (9.52%) SQL Server 2008
2 1 (4.76%) SQL Server 2000
2 1 (4.76%) SQL Server 2005
General
1 2 (9.52%) Finance
2 1 (4.76%) Legal
2 1 (4.76%) Games
2 1 (4.76%) Local Government
Libraries, Frameworks & Software Standards
1 1 (4.76%) .NET
1 1 (4.76%) ASP.NET
Miscellaneous
1 3 (14.29%) EPoS
1 3 (14.29%) Blackberry
2 1 (4.76%) Computer Science
2 1 (4.76%) Digital Media
2 1 (4.76%) New Media
Operating Systems
1 12 (57.14%) Windows
2 6 (28.57%) Windows 7
3 2 (9.52%) Android
3 2 (9.52%) Windows Server 2008
3 2 (9.52%) Windows 8
4 1 (4.76%) Mac OS
4 1 (4.76%) Apple iOS
4 1 (4.76%) Linux
4 1 (4.76%) Mac OS X
4 1 (4.76%) Windows Server 2003
Processes & Methodologies
1 4 (19.05%) Service Management
2 2 (9.52%) Quality Management
2 2 (9.52%) Asset Management
2 2 (9.52%) QMS
2 2 (9.52%) Change Control
2 2 (9.52%) Network Monitoring
3 1 (4.76%) Project Management
3 1 (4.76%) Android Development
3 1 (4.76%) Waterfall
3 1 (4.76%) Workflow
Qualifications
1 2 (9.52%) Microsoft Certification
2 1 (4.76%) Degree
Quality Assurance & Compliance
1 5 (23.81%) SLA
2 2 (9.52%) QA
System Software
1 7 (33.33%) Active Directory
2 1 (4.76%) Hyper-V
Vendors
1 15 (71.43%) Microsoft
2 3 (14.29%) IBM
3 1 (4.76%) Oracle
3 1 (4.76%) Apple