The table below looks at the statistics for Service Management skills in IT jobs advertised for the Oxford region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 56 80 67
Rank change year-on-year
+24 -13
Permanent jobs citing Service Management 16 2 9
As % of all permanent IT jobs located in Oxford 2.22% 0.21% 1.10%
As % of the Processes & Methodologies category 2.92% 0.28% 1.45%
Number of salaries quoted 10 0 8
Average salary £46,345 - £53,750
90% offered a salary of more than £36,550 - £46,000
10% offered a salary of more than £62,650 - £75,000
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Oxford region.

Processes & Methodologies Category
Oxford
Permanent IT job ads with a match in the
Processes & Methodologies category
548 719 621
As % of all permanent IT jobs located in Oxford 76.01% 77.06% 75.73%
Number of salaries quoted 471 630 556
Average salary £45,000 £42,500 £46,000
Average salary % change year-on-year
+5.88% -7.60%
90% offered a salary of more than £31,000 £27,500 £30,000
10% offered a salary of more than £65,000 £65,000 £68,400
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Oxford

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Oxford region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Oxford

Service Management
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Oxford region.

Service Management Salary Trend in Oxford

Service Management
Salary Histogram in Oxford

This chart provides a salary histogram for IT jobs citing Service Management across the Oxford region over the 3 months to 3 September 2014.

Service Management Salary Histogram in Oxford

Service Management
Top 30 Related IT Skills in Oxford

For the 6 months to 3 September 2014, IT jobs across the Oxford region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 14 (77.78%) ITIL
2 10 (55.56%) Service Delivery
2 10 (55.56%) ITSM
3 6 (33.33%) Degree
4 5 (27.78%) Network Security
4 5 (27.78%) Change Management
4 5 (27.78%) LAN
4 5 (27.78%) WAN
5 4 (22.22%) Active Directory
5 4 (22.22%) Windows
5 4 (22.22%) Business Continuity
5 4 (22.22%) Android
5 4 (22.22%) Business Development
5 4 (22.22%) Apple iOS
6 3 (16.67%) Finance
7 2 (11.11%) Manufacturing
7 2 (11.11%) ERP
7 2 (11.11%) Middleware
7 2 (11.11%) Continuous Improvement
8 1 (5.56%) Test Automation
8 1 (5.56%) OpenUP
8 1 (5.56%) Cisco IOS
8 1 (5.56%) Oracle Database 11g
8 1 (5.56%) Integration Testing
8 1 (5.56%) Continuous Integration
8 1 (5.56%) Cisco UCCX
8 1 (5.56%) Oracle Database
8 1 (5.56%) Six Sigma
8 1 (5.56%) Project Management
8 1 (5.56%) Cisco Certification

Service Management
Top Related IT Skills in Oxford by Category

For the 6 months to 3 September 2014, IT jobs across the Oxford region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) WebSphere Application Server
1 1 (5.56%) SharePoint
1 1 (5.56%) WebSphere Process Server
1 1 (5.56%) WebSphere
Business Applications
1 1 (5.56%) Dynamics AX
Communications & Networking
1 5 (27.78%) WAN
1 5 (27.78%) LAN
1 5 (27.78%) Network Security
2 1 (5.56%) VoIP
2 1 (5.56%) WLAN
2 1 (5.56%) VPN
2 1 (5.56%) Firewall
2 1 (5.56%) Wi-Fi
2 1 (5.56%) Cisco IOS
Database & Business Intelligence
1 1 (5.56%) SQL Server
1 1 (5.56%) Oracle Database 10g
1 1 (5.56%) Oracle Database 11g
1 1 (5.56%) Oracle Database
General
1 3 (16.67%) Finance
2 2 (11.11%) Manufacturing
3 1 (5.56%) Retail
Job Titles
1 5 (27.78%) Operations Manager
1 5 (27.78%) IT Operations Manager
2 4 (22.22%) Network Consultant
2 4 (22.22%) Consultant
3 3 (16.67%) Service Manager
3 3 (16.67%) IT Services Manager
4 2 (11.11%) Pre Sales Consultant
4 2 (11.11%) Head of Service Management
4 2 (11.11%) Network Design Consultant
4 2 (11.11%) Principal Consultant
4 2 (11.11%) Head of IT
4 2 (11.11%) Applications Manager
4 2 (11.11%) Services Delivery Consultant
4 2 (11.11%) Analyst
4 2 (11.11%) Sales Consultant
5 1 (5.56%) Support Analyst
5 1 (5.56%) Applications Support
5 1 (5.56%) Service Analyst
5 1 (5.56%) Software Engineer
5 1 (5.56%) Network Engineer
Libraries, Frameworks & Software Standards
1 2 (11.11%) Middleware
2 1 (5.56%) Hibernate
2 1 (5.56%) Spring
2 1 (5.56%) HTML
2 1 (5.56%) J2EE
2 1 (5.56%) EJB
2 1 (5.56%) Web Services
2 1 (5.56%) XML
Miscellaneous
1 1 (5.56%) PMI
Operating Systems
1 4 (22.22%) Windows
1 4 (22.22%) Android
1 4 (22.22%) Apple iOS
Processes & Methodologies
1 14 (77.78%) ITIL
2 10 (55.56%) Service Delivery
2 10 (55.56%) ITSM
3 5 (27.78%) Change Management
4 4 (22.22%) Business Continuity
4 4 (22.22%) Business Development
5 2 (11.11%) ERP
5 2 (11.11%) Continuous Improvement
6 1 (5.56%) Six Sigma
6 1 (5.56%) Project Management
6 1 (5.56%) PRINCE2
6 1 (5.56%) Scrum
6 1 (5.56%) Integration Testing
6 1 (5.56%) Continuous Integration
6 1 (5.56%) OpenUP
6 1 (5.56%) Test Automation
6 1 (5.56%) Agile Software Development
6 1 (5.56%) TDD
6 1 (5.56%) Logistics
6 1 (5.56%) Software Engineering
Programming Languages
1 1 (5.56%) Java
Qualifications
1 6 (33.33%) Degree
2 1 (5.56%) MCP
2 1 (5.56%) Postgraduate
2 1 (5.56%) MCSE
2 1 (5.56%) CCNP
2 1 (5.56%) CCNA
2 1 (5.56%) Cisco Certification
2 1 (5.56%) Microsoft Certification
2 1 (5.56%) ITIL Certification
2 1 (5.56%) PMI Certification
System Software
1 4 (22.22%) Active Directory
Systems Management
1 1 (5.56%) Cisco UCCX
Vendors
1 1 (5.56%) Oracle
1 1 (5.56%) Cisco
1 1 (5.56%) IBM
1 1 (5.56%) Microsoft