The table below looks at the statistics for Service Management skills in IT jobs advertised for the Oxford region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 73 79 68
Rank change year-on-year
+6 -11
Permanent jobs citing Service Management 5 4 29
As % of all permanent IT jobs located in Oxford 0.66% 0.41% 2.60%
As % of the Processes & Methodologies category 0.83% 0.57% 3.27%
Number of salaries quoted 5 4 28
Average salary £60,000 £57,500 £52,500
Average salary % change year-on-year
+4.34% +9.52%
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Oxford region.

Processes & Methodologies Category
Oxford
Permanent IT job ads with a match in the
Processes & Methodologies category
604 699 886
As % of all permanent IT jobs located in Oxford 79.68% 72.21% 79.46%
Number of salaries quoted 502 598 808
Average salary £47,500 £40,000 £49,000
Average salary % change year-on-year
+18.75% -18.36%
90% offered a salary of more than £31,900 £30,000 £32,500
10% offered a salary of more than £65,000 £67,500 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Oxford

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Oxford region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Oxford

Service Management
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Oxford region.

Service Management Salary Trend in Oxford

Service Management
Salary Histogram in Oxford

This chart provides a salary histogram for IT jobs citing Service Management across the Oxford region over the 3 months to 19 December 2014.

Service Management Salary Histogram in Oxford

Service Management
Top 30 Related IT Skills in Oxford

For the 6 months to 19 December 2014, IT jobs across the Oxford region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 12 (66.67%) ITIL
2 8 (44.44%) Service Delivery
3 6 (33.33%) Network Security
3 6 (33.33%) WAN
3 6 (33.33%) Microsoft
3 6 (33.33%) ITSM
3 6 (33.33%) LAN
3 6 (33.33%) Finance
4 5 (27.78%) Manufacturing
4 5 (27.78%) Business Continuity
4 5 (27.78%) Business Development
4 5 (27.78%) ERP
5 4 (22.22%) MS Excel
5 4 (22.22%) Change Management
5 4 (22.22%) Windows
5 4 (22.22%) Retail
5 4 (22.22%) SharePoint
5 4 (22.22%) Dynamics AX
5 4 (22.22%) Active Directory
5 4 (22.22%) Microsoft Certification
6 3 (16.67%) ACCA
6 3 (16.67%) CIPFA
6 3 (16.67%) CIMA
6 3 (16.67%) ICAEW
6 3 (16.67%) Degree
6 3 (16.67%) Office 365
6 3 (16.67%) Dynamics CRM
6 3 (16.67%) Android
6 3 (16.67%) Apple iOS
6 3 (16.67%) GAP Analysis

Service Management
Top Related IT Skills in Oxford by Category

For the 6 months to 19 December 2014, IT jobs across the Oxford region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (22.22%) SharePoint
2 1 (5.56%) MS Exchange
Applications
1 4 (22.22%) MS Excel
2 1 (5.56%) MS Office
Business Applications
1 4 (22.22%) Dynamics AX
2 3 (16.67%) Dynamics CRM
Cloud Services
1 3 (16.67%) Office 365
Communications & Networking
1 6 (33.33%) WAN
1 6 (33.33%) LAN
1 6 (33.33%) Network Security
2 1 (5.56%) VoIP
2 1 (5.56%) WLAN
2 1 (5.56%) DHCP
2 1 (5.56%) TCP/IP
2 1 (5.56%) VPN
2 1 (5.56%) DNS
2 1 (5.56%) Firewall
2 1 (5.56%) Wi-Fi
2 1 (5.56%) Wireless
2 1 (5.56%) Cisco IOS
Database & Business Intelligence
1 1 (5.56%) SQL Server
General
1 6 (33.33%) Finance
2 5 (27.78%) Manufacturing
3 4 (22.22%) Retail
Job Titles
1 8 (44.44%) Consultant
2 5 (27.78%) Network Consultant
3 3 (16.67%) Operations Manager
3 3 (16.67%) Microsoft Consultant
3 3 (16.67%) Dynamics AX Consultant
3 3 (16.67%) IT Operations Manager
3 3 (16.67%) Services Delivery Consultant
3 3 (16.67%) Network Design Consultant
4 2 (11.11%) Applications Manager
4 2 (11.11%) IT Services Manager
4 2 (11.11%) Pre Sales Consultant
4 2 (11.11%) Service Manager
4 2 (11.11%) Principal Consultant
4 2 (11.11%) Analyst
4 2 (11.11%) Sales Consultant
5 1 (5.56%) Support Analyst
5 1 (5.56%) 1st Line Support
5 1 (5.56%) Applications Support
5 1 (5.56%) Service Analyst
5 1 (5.56%) Network Engineer
Libraries, Frameworks & Software Standards
1 2 (11.11%) Middleware
Operating Systems
1 4 (22.22%) Windows
2 3 (16.67%) Android
2 3 (16.67%) Apple iOS
Processes & Methodologies
1 12 (66.67%) ITIL
2 8 (44.44%) Service Delivery
3 6 (33.33%) ITSM
4 5 (27.78%) Business Continuity
4 5 (27.78%) ERP
4 5 (27.78%) Business Development
5 4 (22.22%) Change Management
6 3 (16.67%) GAP Analysis
6 3 (16.67%) Customer Engagement
6 3 (16.67%) PRINCE
6 3 (16.67%) Project Management
6 3 (16.67%) PRINCE2
6 3 (16.67%) CRM
7 1 (5.56%) Asset Management
7 1 (5.56%) Logistics
7 1 (5.56%) Continuous Improvement
7 1 (5.56%) Network Monitoring
Qualifications
1 4 (22.22%) Microsoft Certification
2 3 (16.67%) ACCA
2 3 (16.67%) CIPFA
2 3 (16.67%) CIMA
2 3 (16.67%) ICAEW
2 3 (16.67%) Degree
3 1 (5.56%) MCP
3 1 (5.56%) MCSE
3 1 (5.56%) CCNP
3 1 (5.56%) CCNA
3 1 (5.56%) Cisco Certification
Quality Assurance & Compliance
1 1 (5.56%) SLA
System Software
1 4 (22.22%) Active Directory
Systems Management
1 1 (5.56%) Cisco UCCX
Vendors
1 6 (33.33%) Microsoft
2 1 (5.56%) Apple
2 1 (5.56%) Cisco