The table below looks at the statistics for Service Management skills in IT jobs advertised for the Oxford region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 69 85 66
Rank change year-on-year
+16 -19
Permanent jobs citing Service Management 11 1 18
As % of all permanent IT jobs located in Oxford 1.55% 0.11% 2.00%
As % of the Processes & Methodologies category 2.01% 0.14% 2.50%
Number of salaries quoted 6 0 15
Average salary £46,345 - £50,000
90% offered a salary of more than £34,750 - £46,000
10% offered a salary of more than £63,250 - £75,000
UK excluding London average salary £42,500 £45,000 £41,077
% change year-on-year
-5.55% +9.55%
Service Management
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Oxford region.

Processes & Methodologies Category
Oxford
Permanent IT job ads with a match in the
Processes & Methodologies category
547 712 719
As % of all permanent IT jobs located in Oxford 76.93% 78.33% 80.07%
Number of salaries quoted 462 628 644
Average salary £45,000 £42,500 £45,000
Average salary % change year-on-year
+5.88% -5.55%
90% offered a salary of more than £30,000 £29,000 £29,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Oxford

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Oxford region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Oxford

Service Management
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Oxford region.

Service Management Salary Trend in Oxford

Service Management
Salary Histogram in Oxford

This chart provides a salary histogram for IT jobs citing Service Management across the Oxford region over the 3 months to 22 September 2014.

Service Management Salary Histogram in Oxford

Service Management
Top 30 Related IT Skills in Oxford

For the 6 months to 22 September 2014, IT jobs across the Oxford region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 14 (77.78%) ITIL
2 11 (61.11%) Service Delivery
3 10 (55.56%) ITSM
4 6 (33.33%) Network Security
4 6 (33.33%) LAN
4 6 (33.33%) WAN
5 5 (27.78%) Business Development
5 5 (27.78%) Degree
5 5 (27.78%) Change Management
5 5 (27.78%) Business Continuity
6 4 (22.22%) Android
6 4 (22.22%) Windows
6 4 (22.22%) Active Directory
6 4 (22.22%) Apple iOS
7 3 (16.67%) Finance
8 2 (11.11%) Manufacturing
8 2 (11.11%) ERP
8 2 (11.11%) Middleware
8 2 (11.11%) Continuous Improvement
9 1 (5.56%) Cisco UCCX
9 1 (5.56%) Oracle Database
9 1 (5.56%) Dynamics AX
9 1 (5.56%) WebSphere
9 1 (5.56%) VoIP
9 1 (5.56%) WLAN
9 1 (5.56%) Cisco Certification
9 1 (5.56%) Microsoft Certification
9 1 (5.56%) ITIL Certification
9 1 (5.56%) MCSE
9 1 (5.56%) SharePoint

Service Management
Top Related IT Skills in Oxford by Category

For the 6 months to 22 September 2014, IT jobs across the Oxford region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) WebSphere
1 1 (5.56%) SharePoint
1 1 (5.56%) WebSphere Application Server
1 1 (5.56%) WebSphere Process Server
Business Applications
1 1 (5.56%) Dynamics AX
Communications & Networking
1 6 (33.33%) Network Security
1 6 (33.33%) LAN
1 6 (33.33%) WAN
2 1 (5.56%) VoIP
2 1 (5.56%) WLAN
2 1 (5.56%) VPN
2 1 (5.56%) Cisco IOS
2 1 (5.56%) Wi-Fi
2 1 (5.56%) Firewall
Database & Business Intelligence
1 1 (5.56%) Oracle Database
1 1 (5.56%) Oracle Database 10g
1 1 (5.56%) SQL Server
1 1 (5.56%) Oracle Database 11g
General
1 3 (16.67%) Finance
2 2 (11.11%) Manufacturing
3 1 (5.56%) Retail
Job Titles
1 5 (27.78%) Network Consultant
1 5 (27.78%) Consultant
1 5 (27.78%) IT Operations Manager
1 5 (27.78%) Operations Manager
2 3 (16.67%) IT Services Manager
2 3 (16.67%) Network Design Consultant
2 3 (16.67%) Services Delivery Consultant
2 3 (16.67%) Service Manager
3 2 (11.11%) Principal Consultant
3 2 (11.11%) Pre Sales Consultant
3 2 (11.11%) Applications Manager
3 2 (11.11%) Head of IT
3 2 (11.11%) Head of Service Management
3 2 (11.11%) Sales Consultant
4 1 (5.56%) Software Engineer
4 1 (5.56%) Analyst
4 1 (5.56%) Support Analyst
4 1 (5.56%) Applications Support
4 1 (5.56%) Network Engineer
4 1 (5.56%) Lead Software Engineer
Libraries, Frameworks & Software Standards
1 2 (11.11%) Middleware
2 1 (5.56%) HTML
2 1 (5.56%) J2EE
2 1 (5.56%) EJB
2 1 (5.56%) Web Services
2 1 (5.56%) XML
2 1 (5.56%) Spring
2 1 (5.56%) Hibernate
Operating Systems
1 4 (22.22%) Android
1 4 (22.22%) Windows
1 4 (22.22%) Apple iOS
Processes & Methodologies
1 14 (77.78%) ITIL
2 11 (61.11%) Service Delivery
3 10 (55.56%) ITSM
4 5 (27.78%) Business Development
4 5 (27.78%) Change Management
4 5 (27.78%) Business Continuity
5 2 (11.11%) ERP
5 2 (11.11%) Continuous Improvement
6 1 (5.56%) Test Automation
6 1 (5.56%) Integration Testing
6 1 (5.56%) Continuous Integration
6 1 (5.56%) Logistics
6 1 (5.56%) Software Engineering
6 1 (5.56%) Agile Software Development
6 1 (5.56%) TDD
6 1 (5.56%) Scrum
Programming Languages
1 1 (5.56%) Java
Qualifications
1 5 (27.78%) Degree
2 1 (5.56%) Cisco Certification
2 1 (5.56%) Microsoft Certification
2 1 (5.56%) ITIL Certification
2 1 (5.56%) MCSE
2 1 (5.56%) MCP
2 1 (5.56%) CCNP
2 1 (5.56%) CCNA
System Software
1 4 (22.22%) Active Directory
Systems Management
1 1 (5.56%) Cisco UCCX
Vendors
1 1 (5.56%) Cisco
1 1 (5.56%) IBM
1 1 (5.56%) Microsoft
1 1 (5.56%) Oracle