The first table below looks at the demand for Service Management skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Peterborough region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 47 40 42
Rank change year-on-year
-7 +2
Permanent jobs citing Service Management 4 13 8
As % of all permanent IT jobs located in Peterborough 1.26% 3.79% 2.02%
As % of the Processes & Methodologies category 1.47% 5.02% 2.79%
Number of salaries quoted 4 10 8
Average salary £26,875 £24,500 £25,000
Average salary % change year-on-year
+9.69% -2.00%
90% offered a salary of more than £18,750 £18,750 £22,500
10% offered a salary of more than £49,000 £38,000 £50,000
UK excluding London average salary £46,500 £45,000 £45,000
% change year-on-year
+3.33% -
Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
272 259 287
As % of all permanent IT jobs located in Peterborough 85.53% 75.51% 72.47%
Number of salaries quoted 229 218 245
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £30,000 £26,500 £22,500
10% offered a salary of more than £57,500 £62,500 £70,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
Cambridgeshire

Service Management
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Peterborough

Service Management
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Peterborough region.

Service Management Salary Trend in Peterborough

Service Management
Salary Histogram in Peterborough

This chart provides a salary histogram for IT jobs citing Service Management across the Peterborough region over the 3 months to 18 April 2014.

Service Management Salary Histogram in Peterborough

Service Management
Top 29 Related IT Skills in Peterborough

For the 6 months to 18 April 2014, IT jobs across the Peterborough region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 7 (77.78%) ITIL
2 3 (33.33%) ITIL Certification
2 3 (33.33%) Service Delivery
3 2 (22.22%) Degree
3 2 (22.22%) Resource Management
3 2 (22.22%) Incident Management
3 2 (22.22%) Budget Control
3 2 (22.22%) Windows 7
3 2 (22.22%) HND
3 2 (22.22%) Windows
3 2 (22.22%) Client/Server
3 2 (22.22%) Windows XP
3 2 (22.22%) SLA
3 2 (22.22%) Continuous Improvement
4 1 (11.11%) Microsoft
4 1 (11.11%) Active Directory
4 1 (11.11%) Microsoft Certification
4 1 (11.11%) MS Exchange
4 1 (11.11%) Configuration Management
4 1 (11.11%) C
4 1 (11.11%) SQL
4 1 (11.11%) Business Development
4 1 (11.11%) Mathematics
4 1 (11.11%) Customer Engagement
4 1 (11.11%) Retail
4 1 (11.11%) Business Analysis
4 1 (11.11%) Change Management
4 1 (11.11%) Wireless
4 1 (11.11%) Stakeholder Management

Service Management
Top Related IT Skills in Peterborough by Category

For the 6 months to 18 April 2014, IT jobs across the Peterborough region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) MS Exchange
Communications & Networking
1 1 (11.11%) Wireless
General
1 1 (11.11%) Retail
Job Titles
1 2 (22.22%) Service Desk Analyst
1 2 (22.22%) Help Desk Manager
1 2 (22.22%) Analyst
1 2 (22.22%) 1st Line Support
1 2 (22.22%) Support Engineer
1 2 (22.22%) Service Analyst
2 1 (11.11%) Field Engineer
2 1 (11.11%) IT Support
2 1 (11.11%) Business Manager
2 1 (11.11%) Engagement Manager
2 1 (11.11%) Change Manager
Miscellaneous
1 2 (22.22%) Client/Server
2 1 (11.11%) Mathematics
Operating Systems
1 2 (22.22%) Windows 7
1 2 (22.22%) Windows
1 2 (22.22%) Windows XP
Processes & Methodologies
1 7 (77.78%) ITIL
2 3 (33.33%) Service Delivery
3 2 (22.22%) Resource Management
3 2 (22.22%) Incident Management
3 2 (22.22%) Budget Control
3 2 (22.22%) Continuous Improvement
4 1 (11.11%) Configuration Management
4 1 (11.11%) Business Development
4 1 (11.11%) Customer Engagement
4 1 (11.11%) Business Analysis
4 1 (11.11%) Change Management
4 1 (11.11%) Stakeholder Management
Programming Languages
1 1 (11.11%) C
1 1 (11.11%) SQL
Qualifications
1 3 (33.33%) ITIL Certification
2 2 (22.22%) Degree
2 2 (22.22%) HND
3 1 (11.11%) Microsoft Certification
Quality Assurance & Compliance
1 2 (22.22%) SLA
System Software
1 1 (11.11%) Active Directory
Vendors
1 1 (11.11%) Microsoft