The first table below looks at the demand for Service Management skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Peterborough region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 32 42 57
Rank change year-on-year
+10 +15
Permanent jobs citing Service Management 16 9 4
As % of all permanent IT jobs located in Peterborough 5.30% 2.54% 1.08%
As % of the Processes & Methodologies category 6.53% 3.21% 1.37%
Number of salaries quoted 14 9 4
Average salary £27,500 £18,750 £40,000
Average salary % change year-on-year
+46.66% -53.12%
UK excluding London average salary £44,000 £42,500 £42,500
% change year-on-year
+3.52% -
Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
245 280 293
As % of all permanent IT jobs located in Peterborough 81.13% 79.10% 78.98%
Number of salaries quoted 215 238 248
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £27,500 £30,000 £27,000
10% offered a salary of more than £65,000 £50,000 £67,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
Cambridgeshire

Service Management
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Peterborough

Service Management
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Peterborough region.

Service Management Salary Trend in Peterborough

Service Management
Salary Histogram in Peterborough

This chart provides a salary histogram for IT jobs citing Service Management across the Peterborough region over the 3 months to 28 July 2014.

Service Management Salary Histogram in Peterborough

Service Management
Top 27 Related IT Skills in Peterborough

For the 6 months to 28 July 2014, IT jobs across the Peterborough region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 18 (94.74%) ITIL
2 15 (78.95%) Incident Management
3 14 (73.68%) ITSM
4 13 (68.42%) Microsoft
4 13 (68.42%) MS Excel
4 13 (68.42%) MS Visio
4 13 (68.42%) ITIL Certification
4 13 (68.42%) MS PowerPoint
4 13 (68.42%) MS Office
5 9 (47.37%) Service Delivery
5 9 (47.37%) Management Information System
6 5 (26.32%) SLA
7 4 (21.05%) Citrix
7 4 (21.05%) Firewall
7 4 (21.05%) Continuous Improvement
7 4 (21.05%) ITIL Foundation Certificate
8 3 (15.79%) Problem Management
8 3 (15.79%) Project Planning
8 3 (15.79%) Change Management
8 3 (15.79%) Legal
9 2 (10.53%) Retail
9 2 (10.53%) Root Cause Analysis
10 1 (5.26%) Customer Engagement
10 1 (5.26%) Business Analysis
10 1 (5.26%) Business Development
10 1 (5.26%) Stakeholder Management
10 1 (5.26%) E-Commerce

Service Management
Top Related IT Skills in Peterborough by Category

For the 6 months to 28 July 2014, IT jobs across the Peterborough region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 13 (68.42%) MS Excel
1 13 (68.42%) MS Visio
1 13 (68.42%) MS PowerPoint
1 13 (68.42%) MS Office
Communications & Networking
1 4 (21.05%) Firewall
General
1 3 (15.79%) Legal
2 2 (10.53%) Retail
Job Titles
1 4 (21.05%) Coordinator
1 4 (21.05%) Analyst
1 4 (21.05%) 1st Line Support
1 4 (21.05%) Service Analyst
1 4 (21.05%) Service Desk Analyst
1 4 (21.05%) Team Leader
1 4 (21.05%) Operations Team Leader
2 3 (15.79%) IT Support
2 3 (15.79%) Problem Manager
2 3 (15.79%) Delivery Manager
2 3 (15.79%) Services Delivery Manager
2 3 (15.79%) Service Manager
3 2 (10.53%) Service Desk Manager
4 1 (5.26%) Business Manager
4 1 (5.26%) Engagement Manager
Miscellaneous
1 9 (47.37%) Management Information System
Processes & Methodologies
1 18 (94.74%) ITIL
2 15 (78.95%) Incident Management
3 14 (73.68%) ITSM
4 9 (47.37%) Service Delivery
5 4 (21.05%) Continuous Improvement
6 3 (15.79%) Problem Management
6 3 (15.79%) Project Planning
6 3 (15.79%) Change Management
7 2 (10.53%) Root Cause Analysis
8 1 (5.26%) Customer Engagement
8 1 (5.26%) Business Analysis
8 1 (5.26%) Business Development
8 1 (5.26%) Stakeholder Management
8 1 (5.26%) E-Commerce
Qualifications
1 13 (68.42%) ITIL Certification
2 4 (21.05%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (26.32%) SLA
Vendors
1 13 (68.42%) Microsoft
2 4 (21.05%) Citrix