The table below looks at the statistics for Service Management skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 30 43 42
Rank change year-on-year
+13 -1
Permanent jobs citing Service Management 17 6 18
As % of all permanent IT jobs located in Peterborough 5.26% 1.89% 4.59%
As % of the Processes & Methodologies category 6.16% 2.18% 5.81%
Number of salaries quoted 14 6 18
Average salary £34,000 £31,075 £30,000
Average salary % change year-on-year
+9.41% +3.58%
90% offered a salary of more than £27,250 £23,000 £19,500
10% offered a salary of more than £37,500 £36,250 £48,100
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Peterborough region.

Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
276 275 310
As % of all permanent IT jobs located in Peterborough 85.45% 86.48% 79.08%
Number of salaries quoted 216 243 267
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £102,500 £65,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Peterborough

Service Management
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Peterborough region.

Service Management Salary Trend in Peterborough

Service Management
Salary Histogram in Peterborough

This chart provides a salary histogram for IT jobs citing Service Management across the Peterborough region over the 3 months to 26 January 2015.

Service Management Salary Histogram in Peterborough

Service Management
Top 30 Related IT Skills in Peterborough

For the 6 months to 26 January 2015, IT jobs across the Peterborough region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 34 (97.14%) ITIL
2 15 (42.86%) Remedy
3 14 (40.00%) SQL
4 12 (34.29%) ITIL Certification
5 9 (25.71%) Service Delivery
5 9 (25.71%) ITSM
6 8 (22.86%) MS Office
6 8 (22.86%) MS Excel
6 8 (22.86%) MS Visio
6 8 (22.86%) Microsoft
6 8 (22.86%) MS PowerPoint
7 6 (17.14%) Management Information System
7 6 (17.14%) Incident Management
7 6 (17.14%) Line Management
7 6 (17.14%) Analytical Skills
8 5 (14.29%) SLA
9 4 (11.43%) Configuration Management
9 4 (11.43%) Change Management
9 4 (11.43%) CMDB
10 3 (8.57%) PRINCE2
11 2 (5.71%) Citrix
11 2 (5.71%) BMC
11 2 (5.71%) Firewall
11 2 (5.71%) Continuous Improvement
11 2 (5.71%) Change Control
11 2 (5.71%) ITIL Foundation Certificate
11 2 (5.71%) QA
11 2 (5.71%) Remedy ITSM
12 1 (2.86%) Time Management
12 1 (2.86%) FMCG

Service Management
Top Related IT Skills in Peterborough by Category

For the 6 months to 26 January 2015, IT jobs across the Peterborough region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 8 (22.86%) MS Office
1 8 (22.86%) MS Excel
1 8 (22.86%) MS Visio
1 8 (22.86%) MS PowerPoint
Business Applications
1 2 (5.71%) Remedy ITSM
Communications & Networking
1 2 (5.71%) Firewall
General
1 1 (2.86%) Local Government
Job Titles
1 7 (20.00%) Analyst
1 7 (20.00%) Service Manager
1 7 (20.00%) Team Leader
2 6 (17.14%) Service Analyst
3 4 (11.43%) Support Manager
3 4 (11.43%) Service Support Manager
4 3 (8.57%) Service Management Analyst
4 3 (8.57%) ITIL Service Manager
4 3 (8.57%) ITIL Configuration Manager
4 3 (8.57%) Services Delivery Analyst
4 3 (8.57%) ITIL Manager
4 3 (8.57%) Configuration Manager
5 2 (5.71%) Coordinator
5 2 (5.71%) Operations Analyst
5 2 (5.71%) Operations Team Leader
6 1 (2.86%) PRINCE2 Project Manager
6 1 (2.86%) Incident Analyst
6 1 (2.86%) Configuration Analyst
6 1 (2.86%) Problem Analyst
6 1 (2.86%) Applications Manager
Miscellaneous
1 6 (17.14%) Management Information System
1 6 (17.14%) Analytical Skills
2 4 (11.43%) CMDB
3 1 (2.86%) FMCG
Operating Systems
1 1 (2.86%) Windows
Processes & Methodologies
1 34 (97.14%) ITIL
2 9 (25.71%) ITSM
2 9 (25.71%) Service Delivery
3 6 (17.14%) Incident Management
3 6 (17.14%) Line Management
4 4 (11.43%) Change Management
4 4 (11.43%) Configuration Management
5 3 (8.57%) PRINCE2
6 2 (5.71%) Continuous Improvement
6 2 (5.71%) Change Control
7 1 (2.86%) Time Management
7 1 (2.86%) Project Management
7 1 (2.86%) Workflow
7 1 (2.86%) Stakeholder Management
7 1 (2.86%) Data Analysis
Programming Languages
1 14 (40.00%) SQL
Qualifications
1 12 (34.29%) ITIL Certification
2 2 (5.71%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (14.29%) SLA
2 2 (5.71%) QA
Vendors
1 15 (42.86%) Remedy
2 8 (22.86%) Microsoft
3 2 (5.71%) Citrix
3 2 (5.71%) BMC
Peterborough, Cambridgeshire
@ITS
Salary: From £0 to £0 per annum Strong market salaries on offer
Posted: 3 days ago
Peterborough
Networx Recruitment
Salary: £40,000 - £55,000 per year
Posted: 4 days ago
Peterborough, Cambridgeshire
Kelway Ltd
Salary: Up to £34,000 per annum
Posted: 6 days ago
Peterborough, Cambridgeshire
Hudson IT
Salary: £32000 - £42000 per annum + Benefits
Posted: 6 days ago
Peterborough, Cambridgeshire
Kelway Ltd
Salary: Up to £25,000 per annum
Posted: 6 days ago