The table below looks at the statistics for Service Management skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Management
Rank 36 37 37
Rank change year-on-year
+1 0
Permanent jobs citing Service Management 7 12 16
As % of all permanent IT jobs located in Peterborough 2.13% 3.96% 4.44%
As % of the Processes & Methodologies category 2.81% 4.84% 5.48%
Number of salaries quoted 5 10 14
Average salary £47,500 £23,750 £24,500
Average salary % change year-on-year
+100.00% -3.06%
90% offered a salary of more than £44,500 £18,750 £18,750
10% offered a salary of more than £49,000 £38,000 £57,750
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Peterborough region.

Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
249 248 292
As % of all permanent IT jobs located in Peterborough 75.68% 81.85% 81.11%
Number of salaries quoted 184 212 249
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £30,000 £25,000 £28,500
10% offered a salary of more than £65,000 £67,500 £60,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Peterborough

Service Management
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Peterborough region.

Service Management Salary Trend in Peterborough

Service Management
Top 30 Related IT Skills in Peterborough

For the 6 months to 30 June 2015, IT jobs across the Peterborough region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 40 (97.56%) ITIL
2 18 (43.90%) ITIL Certification
3 15 (36.59%) ITSM
3 15 (36.59%) Configuration Management
3 15 (36.59%) CMDB
4 14 (34.15%) Service Delivery
5 11 (26.83%) Management Information System
5 11 (26.83%) MS Office
6 10 (24.39%) MS Excel
6 10 (24.39%) MS Visio
6 10 (24.39%) Microsoft
6 10 (24.39%) MS PowerPoint
7 9 (21.95%) Change Management
8 8 (19.51%) Remedy
9 7 (17.07%) Degree
9 7 (17.07%) Line Management
10 6 (14.63%) Remedy ITSM
10 6 (14.63%) SLA
11 5 (12.20%) PRINCE2
11 5 (12.20%) Workflow
11 5 (12.20%) Change Control
12 4 (9.76%) Coaching
12 4 (9.76%) SQL
13 3 (7.32%) BMC
13 3 (7.32%) CA
13 3 (7.32%) Unicenter
13 3 (7.32%) Thin Client
13 3 (7.32%) Project Management
13 3 (7.32%) IVR
13 3 (7.32%) Analytical Skills

Service Management
Top Related IT Skills in Peterborough by Category

For the 6 months to 30 June 2015, IT jobs across the Peterborough region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 11 (26.83%) MS Office
2 10 (24.39%) MS Excel
2 10 (24.39%) MS Visio
2 10 (24.39%) MS PowerPoint
Business Applications
1 6 (14.63%) Remedy ITSM
Communications & Networking
1 2 (4.88%) LAN
1 2 (4.88%) SMS
1 2 (4.88%) VoIP
1 2 (4.88%) WAN
General
1 1 (2.44%) Dutch Language
1 1 (2.44%) French Language
1 1 (2.44%) German Language
Job Titles
1 20 (48.78%) Service Manager
2 14 (34.15%) Configuration Manager
2 14 (34.15%) ITIL Manager
2 14 (34.15%) ITIL Configuration Manager
3 13 (31.71%) ITIL Service Manager
4 7 (17.07%) Team Leader
5 6 (14.63%) Delivery Manager
5 6 (14.63%) Services Delivery Manager
6 5 (12.20%) IT Services Manager
6 5 (12.20%) IT Services Delivery Manager
7 4 (9.76%) Coordinator
8 2 (4.88%) Incident Manager
9 1 (2.44%) Configuration Analyst
9 1 (2.44%) Analyst
9 1 (2.44%) Operations Manager
9 1 (2.44%) Service Operations Manager
Miscellaneous
1 15 (36.59%) CMDB
2 11 (26.83%) Management Information System
3 3 (7.32%) IVR
3 3 (7.32%) Fat Client
3 3 (7.32%) Analytical Skills
3 3 (7.32%) Thin Client
Processes & Methodologies
1 40 (97.56%) ITIL
2 15 (36.59%) Configuration Management
2 15 (36.59%) ITSM
3 14 (34.15%) Service Delivery
4 9 (21.95%) Change Management
5 7 (17.07%) Line Management
6 5 (12.20%) Change Control
6 5 (12.20%) Workflow
6 5 (12.20%) PRINCE2
7 4 (9.76%) Coaching
8 3 (7.32%) Continuous Improvement
8 3 (7.32%) People Management
8 3 (7.32%) Project Management
8 3 (7.32%) Supplier Management
9 2 (4.88%) Incident Management
9 2 (4.88%) Customer Engagement
9 2 (4.88%) ITIL V3
10 1 (2.44%) Portfolio Management
10 1 (2.44%) Problem Management
10 1 (2.44%) Release Management
Programming Languages
1 4 (9.76%) SQL
Qualifications
1 18 (43.90%) ITIL Certification
2 7 (17.07%) Degree
Quality Assurance & Compliance
1 6 (14.63%) SLA
2 1 (2.44%) QA
System Software
1 2 (4.88%) Active Directory
Systems Management
1 3 (7.32%) Unicenter
Vendors
1 10 (24.39%) Microsoft
2 8 (19.51%) Remedy
3 3 (7.32%) BMC
3 3 (7.32%) CA
4 2 (4.88%) Citrix
4 2 (4.88%) ServiceNow