Service Management Jobs in Peterborough
 
Demand Trend Salary Trend Salary Histogram Related Skills

The first table below looks at the demand for Service Management skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Peterborough region.

Location
 3 months to
22 May 2013		 Same period 2012 Same period 2011
Service Management
Rank 31 40 -
Rank change year-on-year
+9 -
Permanent jobs citing Service Management 17 5 0
As % of all permanent IT jobs located in Peterborough 4.762% 1.597% -
As % of the Processes & Methodologies category 6.538% 2.232% -
Number of salaries quoted 14 5 0
Average salary £24,750 £50,000 -
Average salary % change year-on-year
-50.50% -
UK excluding London average salary £42,500 £44,000 £45,000
% change year-on-year
-3.40% -2.22%
All Processes & Methodologies
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category		 260 224 211
As % of all permanent IT jobs located in Peterborough 72.83% 71.57% 71.04%
Number of salaries quoted 224 186 177
Average salary £40,000 £39,500 £37,500
Average salary % change year-on-year
+1.26% +5.33%
90% offered a salary of more than £26,525 £23,000 £28,500
10% offered a salary of more than £70,000 £45,000 £65,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
Cambridgeshire

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

Peterborough Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Peterborough region.

Peterborough Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the Peterborough region over the 3 months to 22 May 2013.

Peterborough Service Management Salary Histogram

Service Management
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Peterborough region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 19 (79.17%) ITIL
1 19 (79.17%) Microsoft
2 16 (66.67%) MS Excel
3 12 (50.00%) MS Office
3 12 (50.00%) MS Visio
3 12 (50.00%) ITIL Certification
4 11 (45.83%) MS Project
5 10 (41.67%) Service Delivery
6 9 (37.50%) Incident Management
7 7 (29.17%) SLA
8 5 (20.83%) Continuous Improvement
9 4 (16.67%) Capacity Management
9 4 (16.67%) ITSM
9 4 (16.67%) Problem Management
9 4 (16.67%) Change Management
10 3 (12.50%) BizTalk Server
10 3 (12.50%) SharePoint
10 3 (12.50%) SQL Server
10 3 (12.50%) Release Management
11 2 (8.333%) Knowledge Management
11 2 (8.333%) Dynamics NAV
11 2 (8.333%) Risk Management
11 2 (8.333%) Workflow
11 2 (8.333%) Asset Management
11 2 (8.333%) PRINCE2
11 2 (8.333%) Configuration Management
11 2 (8.333%) Performance Improvement
12 1 (4.167%) CISM
12 1 (4.167%) Shell Script
12 1 (4.167%) UNIX

Service Management
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Peterborough region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 1 (4.167%) J2EE
1 1 (4.167%) COM
1 1 (4.167%) WebSphere
1 1 (4.167%) Java EE
Application Platforms
1 3 (12.50%) BizTalk Server
1 3 (12.50%) SharePoint
2 1 (4.167%) WebSphere Application Server
2 1 (4.167%) WebSphere Process Server
2 1 (4.167%) WebSphere Portal
Applications
1 16 (66.67%) MS Excel
2 12 (50.00%) MS Office
2 12 (50.00%) MS Visio
3 11 (45.83%) MS Project
Business Applications
1 2 (8.333%) Dynamics NAV
Database & Business Intelligence
1 3 (12.50%) SQL Server
General
1 1 (4.167%) Back Office
Job Titles
1 9 (37.50%) Analyst
2 7 (29.17%) Support Analyst
3 6 (25.00%) Service Analyst
3 6 (25.00%) Service Desk Analyst
4 3 (12.50%) Administrator
4 3 (12.50%) BizTalk Administrator
5 2 (8.333%) Service Manager
5 2 (8.333%) Transition Manager
5 2 (8.333%) Operations Manager
6 1 (4.167%) Architect
6 1 (4.167%) Field Engineer
6 1 (4.167%) 1st Line Support
6 1 (4.167%) Support Engineer
6 1 (4.167%) Applications Support
6 1 (4.167%) IT Services Manager
6 1 (4.167%) Change Analyst
6 1 (4.167%) Applications Support Engineer
6 1 (4.167%) Security Architect
6 1 (4.167%) 1st Line Support Analyst
Miscellaneous
1 1 (4.167%) CESG
1 1 (4.167%) CESG CLAS
1 1 (4.167%) iSeries
Operating Systems
1 1 (4.167%) UNIX
1 1 (4.167%) Windows
Processes & Methodologies
1 19 (79.17%) ITIL
2 10 (41.67%) Service Delivery
3 9 (37.50%) Incident Management
4 5 (20.83%) Continuous Improvement
5 4 (16.67%) Capacity Management
5 4 (16.67%) ITSM
5 4 (16.67%) Problem Management
5 4 (16.67%) Change Management
6 3 (12.50%) Release Management
7 2 (8.333%) Knowledge Management
7 2 (8.333%) Risk Management
7 2 (8.333%) Workflow
7 2 (8.333%) Asset Management
7 2 (8.333%) PRINCE2
7 2 (8.333%) Configuration Management
7 2 (8.333%) Performance Improvement
8 1 (4.167%) E-Commerce
8 1 (4.167%) TOGAF
8 1 (4.167%) Information Security
8 1 (4.167%) Security Management
Programming Languages
1 1 (4.167%) Shell Script
1 1 (4.167%) Java
1 1 (4.167%) Perl
1 1 (4.167%) Jython
Qualifications
1 12 (50.00%) ITIL Certification
2 1 (4.167%) CISM
2 1 (4.167%) MCSE
2 1 (4.167%) CCNA
2 1 (4.167%) CISSP
2 1 (4.167%) Cisco Certification
2 1 (4.167%) Microsoft Certification
2 1 (4.167%) SC Cleared
2 1 (4.167%) Security Cleared
Quality Assurance & Compliance
1 7 (29.17%) SLA
2 1 (4.167%) ISO/IEC 27001
2 1 (4.167%) PCI DSS
Vendors
1 19 (79.17%) Microsoft
Service Desk Support Analyst - NIGHT SHIFT
Peterborough, Cambridgeshire
ITIL Accredited (relevant intermediate modules desired) -Understanding of Service Management Methodologies and best practice... -Good communication and negotiation skills (verbal8 and written) -Advanced Microsoft Office knowledge - Word, Excel,...
Kelway Ltd
Salary: From £17,000 to £20,000 per annum plus £2,000 Shift allowance
Posted: 15 May 2013
Head of Service Management
Peterborough, Cambridgeshire
They seek to appoint a high calibre Head of Service Management to ensure the successful transformation of the existing platform operations and support function in line with the...
Howgate Sable
Salary: c. six figure package
Posted: 8 May 2013
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