The table below looks at the statistics for Service Management skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 29 39 55
Rank change year-on-year
+10 +16
Permanent jobs citing Service Management 14 10 4
As % of all permanent IT jobs located in Peterborough 4.86% 3.07% 0.97%
As % of the Processes & Methodologies category 5.58% 3.86% 1.20%
Number of salaries quoted 11 10 4
Average salary £27,500 £24,500 £40,000
Average salary % change year-on-year
+12.24% -38.75%
UK excluding London average salary £42,500 £45,000 £41,000
% change year-on-year
-5.55% +9.75%
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Peterborough region.

Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
251 259 332
As % of all permanent IT jobs located in Peterborough 87.15% 79.45% 80.19%
Number of salaries quoted 218 223 272
Average salary £45,000 £40,000 £40,000
Average salary % change year-on-year
+12.50% -
90% offered a salary of more than £27,500 £29,500 £27,500
10% offered a salary of more than £65,000 £56,769 £70,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Peterborough

Service Management
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Peterborough region.

Service Management Salary Trend in Peterborough

Service Management
Salary Histogram in Peterborough

This chart provides a salary histogram for IT jobs citing Service Management across the Peterborough region over the 3 months to 23 September 2014.

Service Management Salary Histogram in Peterborough

Service Management
Top 30 Related IT Skills in Peterborough

For the 6 months to 23 September 2014, IT jobs across the Peterborough region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 25 (100.00%) ITIL
2 17 (68.00%) Incident Management
3 16 (64.00%) ITSM
4 15 (60.00%) MS Office
4 15 (60.00%) MS Excel
4 15 (60.00%) MS Visio
4 15 (60.00%) Microsoft
4 15 (60.00%) MS PowerPoint
5 14 (56.00%) ITIL Certification
6 11 (44.00%) Management Information System
7 9 (36.00%) Service Delivery
8 6 (24.00%) Firewall
8 6 (24.00%) Citrix
8 6 (24.00%) SLA
8 6 (24.00%) ITIL Foundation Certificate
8 6 (24.00%) Line Management
9 5 (20.00%) Analytical Skills
10 4 (16.00%) Continuous Improvement
11 3 (12.00%) Change Management
11 3 (12.00%) Legal
11 3 (12.00%) Remedy
11 3 (12.00%) SQL
11 3 (12.00%) Project Planning
11 3 (12.00%) Problem Management
12 2 (8.00%) Root Cause Analysis
13 1 (4.00%) Retail
13 1 (4.00%) Local Government
13 1 (4.00%) Stakeholder Management
13 1 (4.00%) PRINCE2
13 1 (4.00%) Windows

Service Management
Top Related IT Skills in Peterborough by Category

For the 6 months to 23 September 2014, IT jobs across the Peterborough region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 15 (60.00%) MS Office
1 15 (60.00%) MS Excel
1 15 (60.00%) MS Visio
1 15 (60.00%) MS PowerPoint
Communications & Networking
1 6 (24.00%) Firewall
General
1 3 (12.00%) Legal
2 1 (4.00%) Retail
2 1 (4.00%) Local Government
Job Titles
1 7 (28.00%) Team Leader
2 6 (24.00%) Operations Team Leader
3 4 (16.00%) Service Desk Analyst
3 4 (16.00%) Service Analyst
3 4 (16.00%) Coordinator
3 4 (16.00%) Analyst
3 4 (16.00%) 1st Line Support
4 3 (12.00%) Services Delivery Manager
4 3 (12.00%) Service Manager
4 3 (12.00%) IT Support
4 3 (12.00%) Problem Manager
4 3 (12.00%) Delivery Manager
5 2 (8.00%) Service Desk Manager
6 1 (4.00%) Applications Manager
6 1 (4.00%) PRINCE2 Project Manager
6 1 (4.00%) Help Desk Team Lead
6 1 (4.00%) Applications Support
6 1 (4.00%) Project Manager
Miscellaneous
1 11 (44.00%) Management Information System
2 5 (20.00%) Analytical Skills
Operating Systems
1 1 (4.00%) Windows
Processes & Methodologies
1 25 (100.00%) ITIL
2 17 (68.00%) Incident Management
3 16 (64.00%) ITSM
4 9 (36.00%) Service Delivery
5 6 (24.00%) Line Management
6 4 (16.00%) Continuous Improvement
7 3 (12.00%) Project Planning
7 3 (12.00%) Problem Management
7 3 (12.00%) Change Management
8 2 (8.00%) Root Cause Analysis
9 1 (4.00%) Coaching
9 1 (4.00%) Stakeholder Management
9 1 (4.00%) PRINCE2
9 1 (4.00%) E-Commerce
9 1 (4.00%) Project Management
Programming Languages
1 3 (12.00%) SQL
Qualifications
1 14 (56.00%) ITIL Certification
2 6 (24.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (24.00%) SLA
Vendors
1 15 (60.00%) Microsoft
2 6 (24.00%) Citrix
3 3 (12.00%) Remedy
Peterborough, Cambridgeshire
The One Group
Salary: £32k - 35k per year
Posted: 6 days ago
Peterborough, Cambridgeshire
Harvey Nash plc
Salary: £32 - £35 per annum + + BONUS + BENEFTS
Posted: 6 days ago
Peterborough, Cambridgeshire
@ITS
Salary: Competitive-Call for details
Posted: 6 days ago