The table below looks at the statistics for Service Management skills in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Service Management
Rank 20 43 49
Rank change year-on-year
+23 +6
Permanent jobs citing Service Management 27 6 4
As % of all permanent IT jobs located in Peterborough 7.96% 2.01% 1.17%
As % of the Processes & Methodologies category 9.15% 2.27% 1.53%
Number of salaries quoted 19 6 4
Average salary £34,000 £34,500 £51,500
Average salary % change year-on-year
-1.44% -33.00%
90% offered a salary of more than £25,000 £25,575 £40,900
10% offered a salary of more than £50,000 £46,250 £63,500
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Peterborough region.

Processes & Methodologies Category
Peterborough
Permanent IT job ads with a match in the
Processes & Methodologies category
295 264 261
As % of all permanent IT jobs located in Peterborough 87.02% 88.29% 76.32%
Number of salaries quoted 236 227 224
Average salary £47,500 £45,000 £47,500
Average salary % change year-on-year
+5.55% -5.26%
90% offered a salary of more than £30,000 £32,500 £30,500
10% offered a salary of more than £102,500 £67,500 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Peterborough region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Peterborough

Service Management
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Peterborough region.

Service Management Salary Trend in Peterborough

Service Management
Salary Histogram in Peterborough

This chart provides a salary histogram for IT jobs citing Service Management across the Peterborough region over the 3 months to 26 February 2015.

Service Management Salary Histogram in Peterborough

Service Management
Top 30 Related IT Skills in Peterborough

For the 6 months to 26 February 2015, IT jobs across the Peterborough region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 46 (97.87%) ITIL
2 19 (40.43%) Remedy
3 18 (38.30%) ITIL Certification
4 16 (34.04%) Service Delivery
5 15 (31.91%) SQL
6 14 (29.79%) ITSM
7 11 (23.40%) MS Office
8 10 (21.28%) MS Excel
8 10 (21.28%) MS Visio
8 10 (21.28%) Microsoft
8 10 (21.28%) Management Information System
8 10 (21.28%) MS PowerPoint
9 9 (19.15%) CMDB
9 9 (19.15%) Change Management
9 9 (19.15%) SLA
9 9 (19.15%) Configuration Management
10 7 (14.89%) Analytical Skills
11 6 (12.77%) Line Management
12 5 (10.64%) Remedy ITSM
12 5 (10.64%) PRINCE2
13 4 (8.51%) Incident Management
13 4 (8.51%) Degree
14 3 (6.38%) Supplier Management
14 3 (6.38%) Fat Client
14 3 (6.38%) Continuous Improvement
14 3 (6.38%) Change Control
14 3 (6.38%) People Management
14 3 (6.38%) IVR
14 3 (6.38%) Project Management
14 3 (6.38%) CA

Service Management
Top Related IT Skills in Peterborough by Category

For the 6 months to 26 February 2015, IT jobs across the Peterborough region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 11 (23.40%) MS Office
2 10 (21.28%) MS Excel
2 10 (21.28%) MS Visio
2 10 (21.28%) MS PowerPoint
Business Applications
1 5 (10.64%) Remedy ITSM
Communications & Networking
1 1 (2.13%) LAN
1 1 (2.13%) VoIP
1 1 (2.13%) WAN
Job Titles
1 15 (31.91%) Service Manager
2 8 (17.02%) Configuration Manager
2 8 (17.02%) Team Leader
2 8 (17.02%) ITIL Manager
2 8 (17.02%) ITIL Configuration Manager
3 7 (14.89%) ITIL Service Manager
3 7 (14.89%) Analyst
4 6 (12.77%) Service Analyst
5 4 (8.51%) Coordinator
5 4 (8.51%) Services Delivery Manager
5 4 (8.51%) Support Manager
5 4 (8.51%) Delivery Manager
5 4 (8.51%) IT Services Delivery Manager
5 4 (8.51%) IT Services Manager
5 4 (8.51%) Service Support Manager
6 3 (6.38%) Service Management Analyst
6 3 (6.38%) Services Delivery Analyst
7 2 (4.26%) Operations Analyst
8 1 (2.13%) Configuration Analyst
8 1 (2.13%) Help Desk Team Lead
Miscellaneous
1 10 (21.28%) Management Information System
2 9 (19.15%) CMDB
3 7 (14.89%) Analytical Skills
4 3 (6.38%) Thin Client
4 3 (6.38%) Fat Client
4 3 (6.38%) IVR
5 1 (2.13%) FMCG
Operating Systems
1 1 (2.13%) Windows
Processes & Methodologies
1 46 (97.87%) ITIL
2 16 (34.04%) Service Delivery
3 14 (29.79%) ITSM
4 9 (19.15%) Configuration Management
4 9 (19.15%) Change Management
5 6 (12.77%) Line Management
6 5 (10.64%) PRINCE2
7 4 (8.51%) Incident Management
8 3 (6.38%) Continuous Improvement
8 3 (6.38%) Change Control
8 3 (6.38%) Project Management
8 3 (6.38%) Supplier Management
8 3 (6.38%) People Management
9 2 (4.26%) Workflow
10 1 (2.13%) Validation
10 1 (2.13%) Stakeholder Management
10 1 (2.13%) Data Analysis
10 1 (2.13%) Coaching
10 1 (2.13%) Time Management
10 1 (2.13%) Customer Engagement
Programming Languages
1 15 (31.91%) SQL
Qualifications
1 18 (38.30%) ITIL Certification
2 4 (8.51%) Degree
Quality Assurance & Compliance
1 9 (19.15%) SLA
2 2 (4.26%) QA
System Software
1 1 (2.13%) Active Directory
Systems Management
1 3 (6.38%) Unicenter
Vendors
1 19 (40.43%) Remedy
2 10 (21.28%) Microsoft
3 3 (6.38%) CA
4 2 (4.26%) BMC
5 1 (2.13%) Citrix
5 1 (2.13%) ServiceNow
Peterborough, Cambridgeshire
@ITS
Salary: From £45,000 to £55,000 per annum Strong market salaries on offer
Posted: 2 days ago
Peterborough, Cambridgeshire
NewsInternationalsjpw4
Posted: 10 days ago
Peterborough, Cambridgeshire
TheSmartList
Salary: 50000
Posted: 24 days ago