Customer Service Jobs in Preston

Customer Service
Lancashire > Preston

The following table provides summary statistics for permanent job vacancies advertised in Preston with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 29 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 May 2024
Same period 2023 Same period 2022
Rank 13 9 10
Rank change year-on-year -4 +1 +4
Permanent jobs citing Customer Service 23 47 46
As % of all permanent jobs advertised in Preston 10.50% 16.10% 17.04%
As % of the Processes & Methodologies category 11.39% 17.47% 17.29%
Number of salaries quoted 20 28 29
10th Percentile £24,025 £23,000 £19,313
25th Percentile £24,250 £23,750 £21,500
Median annual salary (50th Percentile) £27,500 £27,945 £22,613
Median % change year-on-year -1.59% +23.58% -17.77%
75th Percentile £34,375 £31,500 £27,250
90th Percentile £52,000 £41,750 £34,350
Lancashire median annual salary £27,500 £27,000 £24,000
% change year-on-year +1.85% +12.50% -18.64%

All Process and Methodology Skills
Preston

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Preston with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 202 269 266
As % of all permanent jobs advertised in Preston 92.24% 92.12% 98.52%
Number of salaries quoted 162 160 149
10th Percentile £26,250 £27,925 £21,795
25th Percentile £32,500 £37,250 £28,500
Median annual salary (50th Percentile) £47,250 £43,800 £38,000
Median % change year-on-year +7.88% +15.26% -11.63%
75th Percentile £57,500 £52,500 £45,000
90th Percentile £62,500 £67,750 £62,500
Lancashire median annual salary £50,000 £47,500 £44,000
% change year-on-year +5.26% +7.95% +10.00%

Customer Service
Job Vacancy Trend in Preston

Job postings citing Customer Service as a proportion of all IT jobs advertised in Preston.

Job vacancy trend for Customer Service in Preston

Customer Service
Salary Trend in Preston

3-month moving average salary quoted in jobs citing Customer Service in Preston.

Salary trend for Customer Service in Preston

Customer Service
Salary Histogram in Preston

Salary distribution for jobs citing Customer Service in Preston over the 6 months to 29 May 2024.

Salary histogram for Customer Service in Preston

Customer Service
Co-occurring Skills and Capabilities in Preston by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (26.09%) Microsoft Excel
2 4 (17.39%) Microsoft Office
Business Applications
1 14 (60.87%) Dynamics CRM
Cloud Services
1 14 (60.87%) Azure
2 9 (39.13%) Microsoft 365
3 5 (21.74%) Azure DevOps
3 5 (21.74%) Dynamics 365
3 5 (21.74%) Power Automate
3 5 (21.74%) Power Platform
Communications & Networking
1 9 (39.13%) Remote Desktop
General
1 18 (78.26%) Finance
2 9 (39.13%) Marketing
3 5 (21.74%) Analytical Skills
4 4 (17.39%) Public Sector
5 2 (8.70%) Local Government
5 2 (8.70%) Social Skills
6 1 (4.35%) Legal
6 1 (4.35%) Telecoms
Job Titles
1 5 (21.74%) Applications Developer
1 5 (21.74%) Developer
2 4 (17.39%) Graduate
2 4 (17.39%) Graduate Sales Executive
2 4 (17.39%) Marketing Executive
2 4 (17.39%) Sales Executive
3 2 (8.70%) Help Desk Adviser
Miscellaneous
1 9 (39.13%) iPad
1 9 (39.13%) Smartphone
2 5 (21.74%) Public Cloud
3 4 (17.39%) Social Media
4 2 (8.70%) NHS
5 1 (4.35%) Self-Motivation
Operating Systems
1 9 (39.13%) Windows
1 9 (39.13%) Windows Phone
Processes & Methodologies
1 15 (65.22%) CRM
2 14 (60.87%) Agile
3 9 (39.13%) ITIL
3 9 (39.13%) ITSM
4 5 (21.74%) Artificial Intelligence
4 5 (21.74%) CI/CD
4 5 (21.74%) DevOps
4 5 (21.74%) Digital Transformation Strategy
4 5 (21.74%) Roadmaps
4 5 (21.74%) Test Automation
5 4 (17.39%) Business Development
5 4 (17.39%) Copywriting
5 4 (17.39%) Digital Marketing
5 4 (17.39%) Workflow
6 3 (13.04%) Service Delivery
6 3 (13.04%) Software Engineering
7 2 (8.70%) CAFM
7 2 (8.70%) Facilities Management
7 2 (8.70%) Information Security
7 2 (8.70%) Mathematics
Programming Languages
1 5 (21.74%) C#
1 5 (21.74%) JavaScript
Qualifications
1 9 (39.13%) Degree
2 5 (21.74%) Microsoft Certification
3 2 (8.70%) DBS Check
Quality Assurance & Compliance
1 2 (8.70%) Data Quality
1 2 (8.70%) Disclosure Scotland
1 2 (8.70%) SLA
2 1 (4.35%) GDPR
2 1 (4.35%) QA
System Software
1 9 (39.13%) Terminal Services
Systems Management
1 9 (39.13%) AirWatch
Vendors
1 20 (86.96%) Microsoft