The statistics below represent IT jobs advertised across the Reading region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 114 139 134
Rank change year-on-year
+25 -5
Permanent jobs requiring a Service Desk Analyst 8 13 17
As % of all permanent IT jobs located in Reading 0.49% 0.53% 0.65%
As % of the Job Titles category 0.51% 0.55% 0.68%
Number of salaries quoted 6 13 16
Median salary £21,500 £22,500 £27,000
Median salary % change year-on-year
-4.44% -16.66%
90% offered a salary of more than £20,000 £20,100 £19,250
10% offered a salary of more than £23,250 £26,800 £40,000
UK excluding London median salary £22,000 £21,181 £21,500
% change year-on-year
+3.86% -1.48%
Service Desk Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
1561 2346 2501
As % of all permanent IT jobs located in Reading 95.53% 95.25% 95.57%
Number of salaries quoted 1151 1891 1568
Median salary £45,000 £47,500 £42,500
Median salary % change year-on-year
-5.26% +11.76%
90% offered a salary of more than £25,000 £27,500 £24,500
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London median salary £42,000 £41,000 £40,000
% change year-on-year
+2.43% +2.50%

Service Desk Analyst
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Reading

Service Desk Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Reading region.

Service Desk Analyst Salary Trend in Reading

Service Desk Analyst Skill Set
Top 20 Related IT Skills in Reading

For the 6 months to 7 December 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring Service Desk Analyst in the job title.

1 5 (62.50%) Microsoft
2 4 (50.00%) Windows
2 4 (50.00%) MS Excel
3 3 (37.50%) Windows Server
3 3 (37.50%) Office 365
4 2 (25.00%) Mitel
4 2 (25.00%) Fortinet
4 2 (25.00%) Cisco Nexus
4 2 (25.00%) Skype
4 2 (25.00%) Skype for Business
4 2 (25.00%) Cisco
4 2 (25.00%) Firewall
4 2 (25.00%) HP
4 2 (25.00%) Dell
4 2 (25.00%) Avaya
5 1 (12.50%) SLA
5 1 (12.50%) MS Office
5 1 (12.50%) ITIL
5 1 (12.50%) Problem Management
5 1 (12.50%) Escalation Management

Service Desk Analyst Skill Set
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) Skype for Business
Applications
1 4 (50.00%) MS Excel
2 1 (12.50%) MS Office
Cloud Services
1 3 (37.50%) Office 365
Communications & Networking
1 2 (25.00%) Cisco Nexus
1 2 (25.00%) Firewall
1 2 (25.00%) Skype
Operating Systems
1 4 (50.00%) Windows
2 3 (37.50%) Windows Server
Processes & Methodologies
1 1 (12.50%) Escalation Management
1 1 (12.50%) ITIL
1 1 (12.50%) Problem Management
Quality Assurance & Compliance
1 1 (12.50%) SLA
Vendors
1 5 (62.50%) Microsoft
2 2 (25.00%) Avaya
2 2 (25.00%) Cisco
2 2 (25.00%) Dell
2 2 (25.00%) Fortinet
2 2 (25.00%) HP
2 2 (25.00%) Mitel
Reading, Berkshire
Reed Technology
Salary: £18000 - £25000 per annum
Posted: 2 days ago
Reading, Berkshire
Create IT LTD
Salary: From £17,500 to £23,000 per annum DoE. Healthcare after 12 months
Posted: 20 days ago