The statistics below represent IT jobs advertised across the Reading region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 135 140 136
Rank change year-on-year
+5 -4
Permanent jobs requiring a Service Desk Analyst 2 6 12
As % of all permanent IT jobs located in Reading 0.11% 0.27% 0.48%
As % of the Job Titles category 0.11% 0.28% 0.51%
Number of salaries quoted 2 6 8
Median salary £28,750 £21,000 £20,500
Median salary % change year-on-year
+36.90% +2.43%
90% offered a salary of more than £23,750 £18,750 £19,500
10% offered a salary of more than £33,750 £23,000 £25,000
UK excluding London median salary £22,000 £22,000 £21,500
% change year-on-year
- +2.32%
Service Desk Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
1753 2131 2363
As % of all permanent IT jobs located in Reading 96.69% 96.25% 94.48%
Number of salaries quoted 1333 1625 1663
Median salary £50,000 £45,000 £45,000
Median salary % change year-on-year
+11.11% -
90% offered a salary of more than £32,500 £25,500 £27,500
10% offered a salary of more than £70,000 £70,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Reading

Service Desk Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Reading region.

Service Desk Analyst Salary Trend in Reading

Service Desk Analyst
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Reading region over the 3 months to 25 August 2016.

Service Desk Analyst Salary Histogram in Reading

Service Desk Analyst Skill Set
Top 21 Related IT Skills in Reading

For the 6 months to 25 August 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring Service Desk Analyst in the job title.

1 6 (75.00%) SLA
2 5 (62.50%) Internet
2 5 (62.50%) CRM
2 5 (62.50%) LAN
2 5 (62.50%) WAN
3 2 (25.00%) Windows
3 2 (25.00%) Windows 7
4 1 (12.50%) Critical Success Factor
4 1 (12.50%) Microsoft
4 1 (12.50%) Active Directory
4 1 (12.50%) MS Excel
4 1 (12.50%) C
4 1 (12.50%) ITIL
4 1 (12.50%) Windows XP
4 1 (12.50%) MS Exchange
4 1 (12.50%) Service Management
4 1 (12.50%) Change Management
4 1 (12.50%) Finance
4 1 (12.50%) Degree
4 1 (12.50%) Mathematics
4 1 (12.50%) Problem Management

Service Desk Analyst Skill Set
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) MS Exchange
Applications
1 1 (12.50%) MS Excel
Communications & Networking
1 5 (62.50%) Internet
1 5 (62.50%) LAN
1 5 (62.50%) WAN
General
1 1 (12.50%) Finance
Miscellaneous
1 1 (12.50%) Mathematics
Operating Systems
1 2 (25.00%) Windows
1 2 (25.00%) Windows 7
2 1 (12.50%) Windows XP
Processes & Methodologies
1 5 (62.50%) CRM
2 1 (12.50%) Change Management
2 1 (12.50%) Critical Success Factor
2 1 (12.50%) ITIL
2 1 (12.50%) Problem Management
2 1 (12.50%) Service Management
Programming Languages
1 1 (12.50%) C
Qualifications
1 1 (12.50%) Degree
Quality Assurance & Compliance
1 6 (75.00%) SLA
System Software
1 1 (12.50%) Active Directory
Vendors
1 1 (12.50%) Microsoft