The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 128 131 128
Rank change year-on-year
+3 -3
Permanent jobs requiring a Service Desk Analyst 11 4 6
As % of all permanent IT jobs located in Reading 0.47% 0.17% 0.31%
As % of the Job Titles category 0.50% 0.19% 0.32%
Number of salaries quoted 10 1 6
Average salary £21,000 £26,500 £25,000
Average salary % change year-on-year
-20.75% +6.00%
90% offered a salary of more than £19,000 £26,500 £21,750
10% offered a salary of more than £40,000 £26,500 £25,500
UK excluding London average salary £21,750 £22,000 £22,000
% change year-on-year
-1.13% -
Service Desk Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2218 2110 1854
As % of all permanent IT jobs located in Reading 93.98% 91.66% 95.27%
Number of salaries quoted 1537 1607 1577
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £25,000 £26,500 £27,500
10% offered a salary of more than £70,000 £62,500 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Reading

Service Desk Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Reading region.

Service Desk Analyst Salary Trend in Reading

Service Desk Analyst
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Reading region over the 3 months to 29 January 2015.

Service Desk Analyst Salary Histogram in Reading

Service Desk Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 29 January 2015, IT jobs across the Reading region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 20 (71.43%) Microsoft
2 17 (60.71%) Windows
3 16 (57.14%) Finance
4 15 (53.57%) ITIL
5 14 (50.00%) MS Office
6 13 (46.43%) Windows 7
7 12 (42.86%) Active Directory
7 12 (42.86%) Service Management
8 9 (32.14%) Citrix
8 9 (32.14%) ITSM
9 8 (28.57%) Incident Management
10 7 (25.00%) Agresso
11 5 (17.86%) MS Excel
11 5 (17.86%) Blackberry
11 5 (17.86%) Blackberry Enterprise Server
12 4 (14.29%) Banking
12 4 (14.29%) iPhone
13 3 (10.71%) Windows Vista
13 3 (10.71%) Windows XP
13 3 (10.71%) SQL
13 3 (10.71%) SLA
13 3 (10.71%) Internet
14 1 (3.57%) MS Exchange
14 1 (3.57%) LAN
14 1 (3.57%) VoIP
14 1 (3.57%) WAN
14 1 (3.57%) Knowledge Management
14 1 (3.57%) Financial Institution
14 1 (3.57%) ITIL Foundation Certificate
14 1 (3.57%) Line Management

Service Desk Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 29 January 2015, IT jobs across the Reading region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (17.86%) Blackberry Enterprise Server
2 1 (3.57%) MS Exchange
Applications
1 14 (50.00%) MS Office
2 5 (17.86%) MS Excel
Business Applications
1 7 (25.00%) Agresso
Communications & Networking
1 3 (10.71%) Internet
2 1 (3.57%) LAN
2 1 (3.57%) VoIP
2 1 (3.57%) WAN
General
1 16 (57.14%) Finance
2 4 (14.29%) Banking
3 1 (3.57%) Financial Institution
Miscellaneous
1 5 (17.86%) Blackberry
2 4 (14.29%) iPhone
3 1 (3.57%) Analytical Skills
Operating Systems
1 17 (60.71%) Windows
2 13 (46.43%) Windows 7
3 3 (10.71%) Windows Vista
3 3 (10.71%) Windows XP
Processes & Methodologies
1 15 (53.57%) ITIL
2 12 (42.86%) Service Management
3 9 (32.14%) ITSM
4 8 (28.57%) Incident Management
5 1 (3.57%) Knowledge Management
5 1 (3.57%) Line Management
Programming Languages
1 3 (10.71%) SQL
Qualifications
1 1 (3.57%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (10.71%) SLA
System Software
1 12 (42.86%) Active Directory
Vendors
1 20 (71.43%) Microsoft
2 9 (32.14%) Citrix
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £22000.00 per annum + Benefits
Posted: 1 hour ago
Reading, Berkshire
People Source Consulting
Salary: £25000 per annum
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum + ben+training
Posted: 6 days ago
Reading
Incite Insight
Salary: up to £20,000
Posted: 7 days ago