The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 131 122 134
Rank change year-on-year
-9 +12
Permanent jobs requiring a Service Desk Analyst 9 11 5
As % of all permanent IT jobs located in Reading 0.39% 0.50% 0.25%
As % of the Job Titles category 0.42% 0.54% 0.27%
Number of salaries quoted 9 6 5
Average salary £21,000 £20,000 £22,500
Average salary % change year-on-year
+5.00% -11.11%
UK excluding London average salary £21,750 £21,500 £22,000
% change year-on-year
+1.16% -2.27%
Service Desk Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2140 2032 1858
As % of all permanent IT jobs located in Reading 93.00% 92.41% 94.51%
Number of salaries quoted 1510 1558 1564
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,500 £29,000
10% offered a salary of more than £70,000 £64,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Reading

Service Desk Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Reading region.

Service Desk Analyst Salary Trend in Reading

Service Desk Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 5 March 2015, IT jobs across the Reading region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 19 (73.08%) Microsoft
2 15 (57.69%) Finance
3 14 (53.85%) ITIL
4 13 (50.00%) MS Office
4 13 (50.00%) Windows
5 12 (46.15%) Service Management
6 11 (42.31%) Windows 7
7 10 (38.46%) Active Directory
8 9 (34.62%) ITSM
9 8 (30.77%) Citrix
9 8 (30.77%) Incident Management
10 7 (26.92%) Agresso
11 6 (23.08%) MS Excel
12 5 (19.23%) Blackberry
12 5 (19.23%) Blackberry Enterprise Server
13 4 (15.38%) SLA
14 3 (11.54%) Windows XP
14 3 (11.54%) SQL
14 3 (11.54%) iPhone
14 3 (11.54%) Windows Vista
14 3 (11.54%) Banking
15 1 (3.85%) Knowledge Management
15 1 (3.85%) Time Management
15 1 (3.85%) VCP4
15 1 (3.85%) ITIL Foundation Certificate
15 1 (3.85%) Analytical Skills
15 1 (3.85%) Financial Institution
15 1 (3.85%) Internet
15 1 (3.85%) MCP
15 1 (3.85%) MCSE

Service Desk Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 5 March 2015, IT jobs across the Reading region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (19.23%) Blackberry Enterprise Server
Applications
1 13 (50.00%) MS Office
2 6 (23.08%) MS Excel
Business Applications
1 7 (26.92%) Agresso
Communications & Networking
1 1 (3.85%) Internet
General
1 15 (57.69%) Finance
2 3 (11.54%) Banking
3 1 (3.85%) Financial Institution
Miscellaneous
1 5 (19.23%) Blackberry
2 3 (11.54%) iPhone
3 1 (3.85%) Analytical Skills
Operating Systems
1 13 (50.00%) Windows
2 11 (42.31%) Windows 7
3 3 (11.54%) Windows XP
3 3 (11.54%) Windows Vista
Processes & Methodologies
1 14 (53.85%) ITIL
2 12 (46.15%) Service Management
3 9 (34.62%) ITSM
4 8 (30.77%) Incident Management
5 1 (3.85%) Knowledge Management
5 1 (3.85%) Time Management
Programming Languages
1 3 (11.54%) SQL
Qualifications
1 1 (3.85%) VCP4
1 1 (3.85%) ITIL Foundation Certificate
1 1 (3.85%) MCP
1 1 (3.85%) MCSE
1 1 (3.85%) MCSA
1 1 (3.85%) CCNA
1 1 (3.85%) Cisco Certification
1 1 (3.85%) Microsoft Certification
Quality Assurance & Compliance
1 4 (15.38%) SLA
System Software
1 10 (38.46%) Active Directory
Vendors
1 19 (73.08%) Microsoft
2 8 (30.77%) Citrix
3 1 (3.85%) Cisco
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18700 - £20700 per annum
Posted: 2 days ago