The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Reading region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Service Desk Analyst
Rank 120 115 108
Rank change year-on-year
-5 -7
Permanent jobs requiring a Service Desk Analyst 12 18 11
As % of all permanent IT jobs located in Reading 0.559% 0.791% 0.590%
As % of the Job Titles category 0.590% 0.831% 0.631%
Number of salaries quoted 12 17 7
Average salary £24,000 £26,000 £32,500
Average salary % change year-on-year
-7.69% -20.00%
UK excluding London average salary £21,000 £21,500 £21,000
% change year-on-year
-2.32% +2.38%
All Job Titles
Reading
Permanent IT job ads with a match in the
Job Titles category
2035 2166 1744
As % of all permanent IT jobs located in Reading 94.83% 95.21% 93.61%
Number of salaries quoted 1663 1864 1400
Average salary £42,500 £42,000 £42,500
Average salary % change year-on-year
+1.19% -1.17%
90% offered a salary of more than £26,000 £26,000 £25,000
10% offered a salary of more than £65,000 £65,000 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Desk Analyst
Berkshire

Service Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst across the Reading region as a proportion of the total demand within the Job Titles category.

Reading Service Desk Analyst Jobs Demand Trend

Service Desk Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Reading region.

Reading Service Desk Analyst Salary Trend

Service Desk Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Reading region over the 3 months to 21 May 2013.

Reading Service Desk Analyst Salary Histogram

Service Desk Analyst
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Reading region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 10 (55.56%) Windows
2 8 (44.44%) Windows XP
3 7 (38.89%) MS Office
3 7 (38.89%) ITIL
4 6 (33.33%) MS Excel
4 6 (33.33%) Novell
5 4 (22.22%) Service Management
5 4 (22.22%) HP
5 4 (22.22%) MS Exchange
5 4 (22.22%) ServiceCenter
5 4 (22.22%) Windows 7
6 3 (16.67%) Windows Server 2008
6 3 (16.67%) LAN
6 3 (16.67%) WAN
6 3 (16.67%) SLA
6 3 (16.67%) Windows Server 2003
7 2 (11.11%) IRIX
7 2 (11.11%) UNIX
7 2 (11.11%) Sun
7 2 (11.11%) Active Directory
7 2 (11.11%) AIX
7 2 (11.11%) HPUX
7 2 (11.11%) Solaris
7 2 (11.11%) Linux
7 2 (11.11%) Windows 2000
7 2 (11.11%) Law
7 2 (11.11%) Manufacturing
7 2 (11.11%) Italian Language
7 2 (11.11%) Spanish Language
7 2 (11.11%) SC Cleared

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Reading region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (22.22%) MS Exchange
2 1 (5.556%) Exchange Server 2007
2 1 (5.556%) Exchange Server 2003
Applications
1 7 (38.89%) MS Office
2 6 (33.33%) MS Excel
Communications & Networking
1 3 (16.67%) LAN
1 3 (16.67%) WAN
2 1 (5.556%) TCP/IP
2 1 (5.556%) VPN
2 1 (5.556%) IP Telephony
General
1 2 (11.11%) Law
1 2 (11.11%) Manufacturing
1 2 (11.11%) Italian Language
1 2 (11.11%) Spanish Language
2 1 (5.556%) French Language
2 1 (5.556%) German Language
2 1 (5.556%) Telecoms
Miscellaneous
1 1 (5.556%) Video Conferencing
Operating Systems
1 10 (55.56%) Windows
2 8 (44.44%) Windows XP
3 4 (22.22%) Windows 7
4 3 (16.67%) Windows Server 2008
4 3 (16.67%) Windows Server 2003
5 2 (11.11%) IRIX
5 2 (11.11%) UNIX
5 2 (11.11%) AIX
5 2 (11.11%) HPUX
5 2 (11.11%) Solaris
5 2 (11.11%) Linux
5 2 (11.11%) Windows 2000
Processes & Methodologies
1 7 (38.89%) ITIL
2 4 (22.22%) Service Management
3 1 (5.556%) Service Delivery
Qualifications
1 2 (11.11%) SC Cleared
1 2 (11.11%) Security Cleared
Quality Assurance & Compliance
1 3 (16.67%) SLA
System Software
1 2 (11.11%) Active Directory
Systems Management
1 4 (22.22%) ServiceCenter
Vendors
1 6 (33.33%) Novell
2 4 (22.22%) HP
3 2 (11.11%) Sun
4 1 (5.556%) VMware
4 1 (5.556%) Cisco
4 1 (5.556%) Microsoft
4 1 (5.556%) Apple