The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 120 127 128
Rank change year-on-year
+7 +1
Permanent jobs requiring a Service Desk Analyst 12 9 6
As % of all permanent IT jobs located in Reading 0.49% 0.40% 0.30%
As % of the Job Titles category 0.54% 0.43% 0.32%
Number of salaries quoted 11 9 6
Average salary £21,000 £19,100 £24,250
Average salary % change year-on-year
+9.94% -21.23%
90% offered a salary of more than £19,500 £16,500 £20,000
10% offered a salary of more than £32,500 £23,100 £25,750
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Service Desk Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2226 2110 1884
As % of all permanent IT jobs located in Reading 91.04% 93.12% 94.25%
Number of salaries quoted 1556 1681 1582
Average salary £47,500 £45,000 £40,000
Average salary % change year-on-year
+5.55% +12.50%
90% offered a salary of more than £27,000 £27,500 £26,000
10% offered a salary of more than £72,500 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Reading

Service Desk Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Reading region.

Service Desk Analyst Salary Trend in Reading

Service Desk Analyst
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Reading region over the 3 months to 17 September 2014.

Service Desk Analyst Salary Histogram in Reading

Service Desk Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 17 September 2014, IT jobs across the Reading region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 20 (74.07%) ITIL
1 20 (74.07%) Windows
2 18 (66.67%) MS Office
3 16 (59.26%) MS Excel
4 14 (51.85%) Microsoft
5 10 (37.04%) Active Directory
6 8 (29.63%) Internet
6 8 (29.63%) Windows 7
7 6 (22.22%) LAN
7 6 (22.22%) WAN
8 5 (18.52%) SLA
9 4 (14.81%) MCP
9 4 (14.81%) Windows 2000
9 4 (14.81%) MCSE
9 4 (14.81%) Windows XP
9 4 (14.81%) TCP/IP
9 4 (14.81%) HP
9 4 (14.81%) Microsoft Certification
9 4 (14.81%) SC Cleared
9 4 (14.81%) DV Cleared
9 4 (14.81%) Security Cleared
10 3 (11.11%) MS Exchange
10 3 (11.11%) VoIP
10 3 (11.11%) Citrix
10 3 (11.11%) Incident Management
10 3 (11.11%) Line Management
11 2 (7.41%) Finance
11 2 (7.41%) Banking
11 2 (7.41%) iPhone
12 1 (3.70%) MCSA

Service Desk Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 17 September 2014, IT jobs across the Reading region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (11.11%) MS Exchange
Applications
1 18 (66.67%) MS Office
2 16 (59.26%) MS Excel
Communications & Networking
1 8 (29.63%) Internet
2 6 (22.22%) LAN
2 6 (22.22%) WAN
3 4 (14.81%) TCP/IP
4 3 (11.11%) VoIP
5 1 (3.70%) VPN
5 1 (3.70%) Unified Communications
General
1 2 (7.41%) Finance
1 2 (7.41%) Banking
2 1 (3.70%) Portuguese Language
2 1 (3.70%) Telecoms
Miscellaneous
1 2 (7.41%) iPhone
Operating Systems
1 20 (74.07%) Windows
2 8 (29.63%) Windows 7
3 4 (14.81%) Windows 2000
3 4 (14.81%) Windows XP
Processes & Methodologies
1 20 (74.07%) ITIL
2 3 (11.11%) Incident Management
2 3 (11.11%) Line Management
3 1 (3.70%) Mentoring
3 1 (3.70%) Time Management
3 1 (3.70%) ITIL V3
Qualifications
1 4 (14.81%) Microsoft Certification
1 4 (14.81%) SC Cleared
1 4 (14.81%) DV Cleared
1 4 (14.81%) Security Cleared
1 4 (14.81%) MCP
1 4 (14.81%) MCSE
2 1 (3.70%) MCSA
Quality Assurance & Compliance
1 5 (18.52%) SLA
System Software
1 10 (37.04%) Active Directory
Systems Management
1 1 (3.70%) SCCM
Vendors
1 14 (51.85%) Microsoft
2 4 (14.81%) HP
3 3 (11.11%) Citrix
4 1 (3.70%) Cisco
Reading, Berkshire
Pioneer Search
Salary: £30000.00 - £35000.00 per annum + Bonus + Benefits
Posted: 6 days ago