The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Reading region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 122 128 129
Rank change year-on-year
+6 +1
Permanent jobs requiring a Service Desk Analyst 12 7 4
As % of all permanent IT jobs located in Reading 0.51% 0.31% 0.18%
As % of the Job Titles category 0.55% 0.33% 0.19%
Number of salaries quoted 6 7 4
Average salary £19,750 £20,500 £23,000
Average salary % change year-on-year
-3.65% -10.86%
90% offered a salary of more than £18,250 £18,950 £19,600
10% offered a salary of more than £23,000 £22,600 £25,000
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2169 2129 2090
As % of all permanent IT jobs located in Reading 92.65% 94.25% 93.60%
Number of salaries quoted 1555 1706 1776
Average salary £45,000 £42,500 £43,000
Average salary % change year-on-year
+5.88% -1.16%
90% offered a salary of more than £28,500 £26,000 £26,000
10% offered a salary of more than £70,000 £62,500 £65,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
Berkshire

Service Desk Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Reading

Service Desk Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Reading region.

Service Desk Analyst Salary Trend in Reading

Service Desk Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 23 July 2014, IT jobs across the Reading region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 26 (81.25%) ITIL
2 22 (68.75%) Windows
3 20 (62.50%) MS Office
4 16 (50.00%) MS Excel
5 15 (46.88%) Microsoft
6 11 (34.38%) SLA
7 10 (31.25%) Active Directory
8 9 (28.13%) Internet
9 8 (25.00%) Windows XP
9 8 (25.00%) MCP
10 6 (18.75%) Telecoms
11 5 (15.63%) Windows 7
11 5 (15.63%) Citrix
11 5 (15.63%) LAN
11 5 (15.63%) WAN
12 4 (12.50%) TCP/IP
12 4 (12.50%) HP
12 4 (12.50%) Windows 2000
12 4 (12.50%) MCSE
12 4 (12.50%) Microsoft Certification
12 4 (12.50%) A+ Certification
12 4 (12.50%) Windows Server 2003
12 4 (12.50%) Network+ Certification
12 4 (12.50%) Problem Management
12 4 (12.50%) Windows 8
12 4 (12.50%) Windows Server 2012
12 4 (12.50%) DameWare
12 4 (12.50%) Incident Management
12 4 (12.50%) SC Cleared
12 4 (12.50%) DV Cleared

Service Desk Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 23 July 2014, IT jobs across the Reading region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.13%) MS Exchange
Applications
1 20 (62.50%) MS Office
2 16 (50.00%) MS Excel
Communications & Networking
1 9 (28.13%) Internet
2 5 (15.63%) LAN
2 5 (15.63%) WAN
3 4 (12.50%) TCP/IP
4 2 (6.25%) Unified Communications
5 1 (3.13%) VPN
5 1 (3.13%) VoIP
General
1 6 (18.75%) Telecoms
2 1 (3.13%) Portuguese Language
Operating Systems
1 22 (68.75%) Windows
2 8 (25.00%) Windows XP
3 5 (15.63%) Windows 7
4 4 (12.50%) Windows 8
4 4 (12.50%) Windows Server 2012
4 4 (12.50%) Windows Server 2003
4 4 (12.50%) Windows Server 2008
4 4 (12.50%) Windows 2000
Processes & Methodologies
1 26 (81.25%) ITIL
2 4 (12.50%) Incident Management
2 4 (12.50%) Problem Management
3 1 (3.13%) Time Management
3 1 (3.13%) ITIL V3
Qualifications
1 8 (25.00%) MCP
2 4 (12.50%) MCSE
2 4 (12.50%) Microsoft Certification
2 4 (12.50%) A+ Certification
2 4 (12.50%) Network+ Certification
2 4 (12.50%) SC Cleared
2 4 (12.50%) DV Cleared
2 4 (12.50%) Security Cleared
3 1 (3.13%) MCSA
Quality Assurance & Compliance
1 11 (34.38%) SLA
System Software
1 10 (31.25%) Active Directory
Systems Management
1 4 (12.50%) DameWare
2 1 (3.13%) SCCM
Vendors
1 15 (46.88%) Microsoft
2 5 (15.63%) Citrix
3 4 (12.50%) HP
4 1 (3.13%) Cisco
Reading
Hays IT - Uk Posting account
Salary: £18000.00 - £24000.00 per annum + Benefits
Posted: 4 days ago