The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 200 202 207
Rank change year-on-year
+2 +5
Permanent jobs requiring a Service Desk Analyst 24 23 10
As % of all permanent IT jobs located in Berkshire 0.43% 0.43% 0.19%
As % of the Job Titles category 0.46% 0.45% 0.20%
Number of salaries quoted 15 20 10
Average salary £21,000 £27,250 £25,000
Average salary % change year-on-year
-22.93% +9.00%
90% offered a salary of more than £19,280 £18,950 £20,735
10% offered a salary of more than £23,400 £35,000 £34,000
UK excluding London average salary £21,750 £21,500 £22,000
% change year-on-year
+1.16% -2.27%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5184 5073 4883
As % of all permanent IT jobs located in Berkshire 93.85% 93.98% 93.72%
Number of salaries quoted 3902 3712 3972
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £29,000
10% offered a salary of more than £67,500 £60,000 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Berkshire

Service Desk Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Berkshire region.

Service Desk Analyst Salary Trend in Berkshire

Service Desk Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Berkshire region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newbury - 10 £22,500 - 1
Reading -5 9 £21,000 +5.00% 2
Slough +4 2 £22,000 +10.00% 1
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 27 February 2015, IT jobs across the Berkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 39 (69.64%) Microsoft
2 37 (66.07%) Windows
3 32 (57.14%) MS Office
4 27 (48.21%) Windows 7
5 24 (42.86%) ITIL
6 18 (32.14%) Active Directory
6 18 (32.14%) Finance
7 17 (30.36%) Windows XP
8 14 (25.00%) VPN
8 14 (25.00%) Windows 8
9 13 (23.21%) Citrix
9 13 (23.21%) Service Management
10 12 (21.43%) Incident Management
11 11 (19.64%) ITSM
12 10 (17.86%) SLA
13 8 (14.29%) MS Excel
14 7 (12.50%) Agresso
14 7 (12.50%) Blackberry
15 5 (8.93%) Blackberry Enterprise Server
15 5 (8.93%) SQL
16 4 (7.14%) MCSA
16 4 (7.14%) Microsoft Certification
16 4 (7.14%) Banking
16 4 (7.14%) iPhone
17 3 (5.36%) Windows Vista
17 3 (5.36%) TCP/IP
17 3 (5.36%) MS Exchange
18 2 (3.57%) VoIP
18 2 (3.57%) CCNA
18 2 (3.57%) ERP

Service Desk Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 27 February 2015, IT jobs across the Berkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (8.93%) Blackberry Enterprise Server
2 3 (5.36%) MS Exchange
3 1 (1.79%) Exchange Server 2007
3 1 (1.79%) Exchange Server 2010
Applications
1 32 (57.14%) MS Office
2 8 (14.29%) MS Excel
Business Applications
1 7 (12.50%) Agresso
Communications & Networking
1 14 (25.00%) VPN
2 3 (5.36%) TCP/IP
3 2 (3.57%) VoIP
3 2 (3.57%) Internet
4 1 (1.79%) Unified Communications
General
1 18 (32.14%) Finance
2 4 (7.14%) Banking
3 1 (1.79%) Retail
3 1 (1.79%) Pharmaceutical
3 1 (1.79%) Financial Institution
Libraries, Frameworks & Software Standards
1 1 (1.79%) Mason
Miscellaneous
1 7 (12.50%) Blackberry
2 4 (7.14%) iPhone
3 2 (3.57%) EPoS
4 1 (1.79%) User Experience
4 1 (1.79%) Analytical Skills
Operating Systems
1 37 (66.07%) Windows
2 27 (48.21%) Windows 7
3 17 (30.36%) Windows XP
4 14 (25.00%) Windows 8
5 3 (5.36%) Windows Vista
6 2 (3.57%) Windows Server 2008
6 2 (3.57%) Windows Server 2003
7 1 (1.79%) Windows Server 2012
7 1 (1.79%) Mac OS X
Processes & Methodologies
1 24 (42.86%) ITIL
2 13 (23.21%) Service Management
3 12 (21.43%) Incident Management
4 11 (19.64%) ITSM
5 2 (3.57%) Service Delivery
5 2 (3.57%) ERP
5 2 (3.57%) Time Management
6 1 (1.79%) Mobile Device Management
6 1 (1.79%) Mentoring
6 1 (1.79%) Knowledge Management
6 1 (1.79%) Problem Management
Programming Languages
1 5 (8.93%) SQL
Qualifications
1 4 (7.14%) MCSA
1 4 (7.14%) Microsoft Certification
2 2 (3.57%) CCNA
2 2 (3.57%) Cisco Certification
2 2 (3.57%) MCP
2 2 (3.57%) MCSE
2 2 (3.57%) ITIL Foundation Certificate
3 1 (1.79%) VMware Certified Professional (VCP)
3 1 (1.79%) MCTS
3 1 (1.79%) MCITP
3 1 (1.79%) VCP4
Quality Assurance & Compliance
1 10 (17.86%) SLA
System Software
1 18 (32.14%) Active Directory
2 1 (1.79%) VMware Infrastructure
Systems Management
1 2 (3.57%) SCCM
1 2 (3.57%) SCOM
Vendors
1 39 (69.64%) Microsoft
2 13 (23.21%) Citrix
3 2 (3.57%) CheckPoint
3 2 (3.57%) Symantec
3 2 (3.57%) McAfee
4 1 (1.79%) VMware
4 1 (1.79%) NetSuite
4 1 (1.79%) Remedy
4 1 (1.79%) Salesforce.com
4 1 (1.79%) Dell
4 1 (1.79%) Cisco
Reading, Berkshire
People Source Consulting
Salary: £25000 per annum
Posted: 4 days ago
Newbury, Berkshire
Imperative People
Salary: £20000 - £25000 per annum + company benefits
Posted: 6 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18700 - £20700 per annum
Posted: 6 days ago
Slough
Hays IT - Uk Posting account
Salary: £22000.00 - £26000.00 per annum + Benefits
Posted: 19 days ago