The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 191 199 194
Rank change year-on-year
+8 -5
Permanent jobs requiring a Service Desk Analyst 26 25 28
As % of all permanent IT jobs located in Berkshire 0.51% 0.44% 0.50%
As % of the Job Titles category 0.54% 0.47% 0.54%
Number of salaries quoted 23 17 25
Average salary £22,500 £24,500 £20,500
Average salary % change year-on-year
-8.16% +19.51%
90% offered a salary of more than £16,200 £19,500 £17,000
10% offered a salary of more than £26,800 £26,900 £25,500
UK excluding London average salary £22,000 £21,925 £20,500
% change year-on-year
+0.34% +6.95%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4771 5311 5225
As % of all permanent IT jobs located in Berkshire 94.25% 92.88% 93.30%
Number of salaries quoted 3657 3742 4147
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £27,000 £25,850 £25,000
10% offered a salary of more than £67,500 £65,000 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Berkshire

Service Desk Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Berkshire region.

Service Desk Analyst Salary Trend in Berkshire

Service Desk Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Berkshire region over the 3 months to 5 August 2015.

Service Desk Analyst Salary Histogram in Berkshire

Service Desk Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Berkshire region over the 3 months to 5 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Slough +3 11 £24,000 +20.00%
Reading -13 8 £19,250 -6.09% 2
Newbury +8 1 - -
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 5 August 2015, IT jobs across the Berkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 42 (75.00%) Windows
2 33 (58.93%) MS Office
2 33 (58.93%) ITIL
3 32 (57.14%) Microsoft
4 28 (50.00%) Windows 7
5 24 (42.86%) MS Excel
6 20 (35.71%) SLA
6 20 (35.71%) Windows 8
7 15 (26.79%) Windows XP
8 12 (21.43%) MCP
8 12 (21.43%) Active Directory
9 11 (19.64%) SCCM
10 10 (17.86%) MS PowerPoint
11 9 (16.07%) Citrix
12 8 (14.29%) VPN
12 8 (14.29%) Incident Management
12 8 (14.29%) Microsoft Office Automation
12 8 (14.29%) Office Automation
13 7 (12.50%) Windows Server 2008
13 7 (12.50%) Microsoft Certification
14 6 (10.71%) Windows Server 2003
14 6 (10.71%) LAN
14 6 (10.71%) WAN
14 6 (10.71%) Service Management
15 5 (8.93%) Service Delivery
15 5 (8.93%) Windows Vista
15 5 (8.93%) SharePoint
16 4 (7.14%) Avaya
16 4 (7.14%) Cisco
16 4 (7.14%) Office 365

Service Desk Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 5 August 2015, IT jobs across the Berkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (8.93%) SharePoint
2 3 (5.36%) Lync
Applications
1 33 (58.93%) MS Office
2 24 (42.86%) MS Excel
3 10 (17.86%) MS PowerPoint
4 2 (3.57%) MS Visio
Business Applications
1 2 (3.57%) Dynamics CRM
Cloud Services
1 4 (7.14%) Office 365
Communications & Networking
1 8 (14.29%) VPN
2 6 (10.71%) LAN
2 6 (10.71%) WAN
3 3 (5.36%) Internet
3 3 (5.36%) WebEx
4 1 (1.79%) Unified Communications
4 1 (1.79%) TCP/IP
4 1 (1.79%) VoIP
General
1 3 (5.36%) Finance
2 2 (3.57%) Back Office
2 2 (3.57%) Telecoms
3 1 (1.79%) Retail
Miscellaneous
1 2 (3.57%) Analytical Skills
2 1 (1.79%) Computer Science
Operating Systems
1 42 (75.00%) Windows
2 28 (50.00%) Windows 7
3 20 (35.71%) Windows 8
4 15 (26.79%) Windows XP
5 7 (12.50%) Windows Server 2008
6 6 (10.71%) Windows Server 2003
7 5 (8.93%) Windows Vista
8 1 (1.79%) Mac OS X
8 1 (1.79%) Windows Server 2012
Processes & Methodologies
1 33 (58.93%) ITIL
2 8 (14.29%) Incident Management
2 8 (14.29%) Microsoft Office Automation
2 8 (14.29%) Office Automation
3 6 (10.71%) Service Management
4 5 (8.93%) Service Delivery
5 4 (7.14%) Software Deployment
6 3 (5.36%) ITSM
6 3 (5.36%) CRM
7 2 (3.57%) Time Management
8 1 (1.79%) ERP
8 1 (1.79%) Mentoring
8 1 (1.79%) Problem Management
Qualifications
1 12 (21.43%) MCP
2 7 (12.50%) Microsoft Certification
3 2 (3.57%) HND
3 2 (3.57%) Degree
3 2 (3.57%) ITIL Foundation Certificate
3 2 (3.57%) MCSA
4 1 (1.79%) MCSE
4 1 (1.79%) ITIL Certification
4 1 (1.79%) MCTS
Quality Assurance & Compliance
1 20 (35.71%) SLA
System Software
1 12 (21.43%) Active Directory
2 1 (1.79%) VMware Infrastructure
2 1 (1.79%) Hyper-V
Systems Management
1 11 (19.64%) SCCM
2 1 (1.79%) SCOM
Vendors
1 32 (57.14%) Microsoft
2 9 (16.07%) Citrix
3 4 (7.14%) Avaya
3 4 (7.14%) Cisco
4 3 (5.36%) BT
4 3 (5.36%) VMware
5 1 (1.79%) CheckPoint
5 1 (1.79%) Symantec
5 1 (1.79%) Remedy
5 1 (1.79%) McAfee
Reading
Hays IT - Uk Posting account
Salary: £20000.00 - £25000.00 per annum
Posted: 25 days ago