The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 197 195 194
Rank change year-on-year
-2 -1
Permanent jobs requiring a Service Desk Analyst 18 31 33
As % of all permanent IT jobs located in Berkshire 0.35% 0.53% 0.60%
As % of the Job Titles category 0.38% 0.57% 0.65%
Number of salaries quoted 18 22 29
Average salary £23,000 £25,000 £20,500
Average salary % change year-on-year
-8.00% +21.95%
90% offered a salary of more than £15,400 £19,500 £17,000
10% offered a salary of more than £26,000 £26,500 £25,500
UK excluding London average salary £22,000 £22,000 £20,500
% change year-on-year
- +7.31%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4780 5436 5109
As % of all permanent IT jobs located in Berkshire 94.02% 92.83% 93.06%
Number of salaries quoted 3738 3783 3996
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £27,000 £26,000 £25,783
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Berkshire

Service Desk Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Berkshire region.

Service Desk Analyst Salary Trend in Berkshire

Service Desk Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Berkshire region over the 3 months to 28 August 2015.

Service Desk Analyst Salary Histogram in Berkshire

Service Desk Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Berkshire region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Slough +1 9 £24,000 -5.88%
Reading -6 5 £19,500 -4.87% 3
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 28 August 2015, IT jobs across the Berkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 40 (78.43%) Windows
2 32 (62.75%) MS Office
2 32 (62.75%) Microsoft
3 30 (58.82%) ITIL
4 28 (54.90%) Windows 7
5 24 (47.06%) MS Excel
6 19 (37.25%) Windows 8
7 18 (35.29%) SLA
8 14 (27.45%) Windows XP
9 12 (23.53%) MCP
9 12 (23.53%) SCCM
10 11 (21.57%) MS PowerPoint
11 10 (19.61%) Active Directory
12 8 (15.69%) Citrix
12 8 (15.69%) Microsoft Certification
12 8 (15.69%) VPN
12 8 (15.69%) Microsoft Office Automation
12 8 (15.69%) Office Automation
13 7 (13.73%) LAN
13 7 (13.73%) WAN
13 7 (13.73%) Incident Management
14 6 (11.76%) Service Management
14 6 (11.76%) SharePoint
14 6 (11.76%) Windows Server 2008
15 5 (9.80%) Office 365
15 5 (9.80%) Cisco
15 5 (9.80%) Windows Server 2003
15 5 (9.80%) Windows Vista
16 4 (7.84%) BT
16 4 (7.84%) Service Delivery

Service Desk Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 28 August 2015, IT jobs across the Berkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (11.76%) SharePoint
2 4 (7.84%) Lync
Applications
1 32 (62.75%) MS Office
2 24 (47.06%) MS Excel
3 11 (21.57%) MS PowerPoint
4 2 (3.92%) MS Visio
Business Applications
1 2 (3.92%) Dynamics CRM
2 1 (1.96%) SAP CCM
2 1 (1.96%) SAP ERP
Cloud Services
1 5 (9.80%) Office 365
Communications & Networking
1 8 (15.69%) VPN
2 7 (13.73%) LAN
2 7 (13.73%) WAN
3 3 (5.88%) Internet
3 3 (5.88%) WebEx
4 1 (1.96%) TCP/IP
4 1 (1.96%) VoIP
General
1 3 (5.88%) Finance
2 2 (3.92%) Back Office
2 2 (3.92%) Telecoms
3 1 (1.96%) Retail
Miscellaneous
1 2 (3.92%) Analytical Skills
2 1 (1.96%) Computer Science
Operating Systems
1 40 (78.43%) Windows
2 28 (54.90%) Windows 7
3 19 (37.25%) Windows 8
4 14 (27.45%) Windows XP
5 6 (11.76%) Windows Server 2008
6 5 (9.80%) Windows Server 2003
6 5 (9.80%) Windows Vista
7 1 (1.96%) Windows Server 2012
Processes & Methodologies
1 30 (58.82%) ITIL
2 8 (15.69%) Microsoft Office Automation
2 8 (15.69%) Office Automation
3 7 (13.73%) Incident Management
4 6 (11.76%) Service Management
5 4 (7.84%) Service Delivery
5 4 (7.84%) ITSM
5 4 (7.84%) Software Deployment
6 3 (5.88%) CRM
7 2 (3.92%) ERP
8 1 (1.96%) Time Management
Qualifications
1 12 (23.53%) MCP
2 8 (15.69%) Microsoft Certification
3 3 (5.88%) MCSA
4 2 (3.92%) HND
4 2 (3.92%) MCSE
4 2 (3.92%) MCTS
4 2 (3.92%) Degree
5 1 (1.96%) ITIL Foundation Certificate
5 1 (1.96%) MCITP
5 1 (1.96%) ITIL Certification
5 1 (1.96%) MOS
Quality Assurance & Compliance
1 18 (35.29%) SLA
System Software
1 10 (19.61%) Active Directory
2 1 (1.96%) VMware Infrastructure
2 1 (1.96%) Hyper-V
Systems Management
1 12 (23.53%) SCCM
2 2 (3.92%) SCOM
3 1 (1.96%) CA Spectrum
3 1 (1.96%) Nagios
3 1 (1.96%) Norton AntiVirus
3 1 (1.96%) NetBackup
3 1 (1.96%) Backup Exec
3 1 (1.96%) WSUS
Vendors
1 32 (62.75%) Microsoft
2 8 (15.69%) Citrix
3 5 (9.80%) Cisco
4 4 (7.84%) Avaya
4 4 (7.84%) BT
5 3 (5.88%) VMware
6 2 (3.92%) CheckPoint
6 2 (3.92%) Symantec
6 2 (3.92%) McAfee
7 1 (1.96%) SAP
7 1 (1.96%) CA
7 1 (1.96%) JD Edwards
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 days ago
Reading
Nigel Frank International Limited - Newcastle
Posted: 8 days ago