The statistics below represent IT jobs advertised across the Berkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 198 188 211
Rank change year-on-year
-10 +23
Permanent jobs requiring a Service Desk Analyst 8 36 18
As % of all permanent IT jobs located in Berkshire 0.18% 0.70% 0.32%
As % of the Job Titles category 0.19% 0.73% 0.34%
Number of salaries quoted 7 25 12
Median salary £22,500 £22,500 £24,050
Median salary % change year-on-year
- -6.44%
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4296 4903 5336
As % of all permanent IT jobs located in Berkshire 96.43% 95.59% 95.13%
Number of salaries quoted 3476 3702 3822
Median salary £50,000 £47,500 £45,000
Median salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £29,500 £26,500 £26,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Berkshire

Service Desk Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Berkshire region.

Service Desk Analyst Salary Trend in Berkshire

Service Desk Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Berkshire region over the 3 months to 26 June 2016.

Service Desk Analyst Salary Histogram in Berkshire

Service Desk Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Berkshire region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +10 5 £22,500 +14.21%
Slough +1 1 £26,500 +7.07%
Bracknell -4 1 £25,000 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 26 June 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Service Desk Analyst in the job title.

1 20 (76.92%) SLA
2 9 (34.62%) CRM
3 8 (30.77%) Internet
3 8 (30.77%) LAN
3 8 (30.77%) WAN
4 7 (26.92%) Microsoft
5 6 (23.08%) MS Excel
5 6 (23.08%) Windows
5 6 (23.08%) Service Delivery
5 6 (23.08%) Windows 7
6 4 (15.38%) ITSM
6 4 (15.38%) Active Directory
7 3 (11.54%) ITIL
7 3 (11.54%) SQL
7 3 (11.54%) SQL Server
7 3 (11.54%) Finance
7 3 (11.54%) Manufacturing
8 2 (7.69%) Programme Management
8 2 (7.69%) Electronics
8 2 (7.69%) Telecoms
8 2 (7.69%) Change Management
8 2 (7.69%) Service Management
8 2 (7.69%) SAP Oil and Gas
8 2 (7.69%) Marketing
8 2 (7.69%) Degree
8 2 (7.69%) JIRA
8 2 (7.69%) MS Office
8 2 (7.69%) SAP
8 2 (7.69%) C
8 2 (7.69%) Unix

Service Desk Analyst Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.69%) MS Exchange
1 2 (7.69%) SharePoint
2 1 (3.85%) Exchange Server 2007
2 1 (3.85%) IIS
2 1 (3.85%) Skype for Business
Applications
1 6 (23.08%) MS Excel
2 2 (7.69%) MS Office
Business Applications
1 2 (7.69%) SAP Oil and Gas
2 1 (3.85%) Dynamics CRM
Cloud Services
1 1 (3.85%) Office 365
Communications & Networking
1 8 (30.77%) Internet
1 8 (30.77%) LAN
1 8 (30.77%) WAN
2 1 (3.85%) Broadband
2 1 (3.85%) Firewall
2 1 (3.85%) VPN
Database & Business Intelligence
1 3 (11.54%) SQL Server
2 2 (7.69%) SQL Server 2008
Development Applications
1 2 (7.69%) JIRA
General
1 3 (11.54%) Finance
1 3 (11.54%) Manufacturing
2 2 (7.69%) Electronics
2 2 (7.69%) Marketing
2 2 (7.69%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.85%) EDI
1 1 (3.85%) XML
Miscellaneous
1 2 (7.69%) Mathematics
2 1 (3.85%) Data Centre
Operating Systems
1 6 (23.08%) Windows
1 6 (23.08%) Windows 7
2 2 (7.69%) Linux
2 2 (7.69%) Unix
2 2 (7.69%) Windows XP
3 1 (3.85%) Windows Server 2012
Processes & Methodologies
1 9 (34.62%) CRM
2 6 (23.08%) Service Delivery
3 4 (15.38%) ITSM
4 3 (11.54%) ITIL
5 2 (7.69%) Business Intelligence
5 2 (7.69%) Change Management
5 2 (7.69%) Critical Success Factor
5 2 (7.69%) Digital Marketing
5 2 (7.69%) Problem Management
5 2 (7.69%) Programme Management
5 2 (7.69%) Service Management
6 1 (3.85%) Data Analysis
6 1 (3.85%) ERP
6 1 (3.85%) Incident Management
6 1 (3.85%) Logistics
6 1 (3.85%) Stakeholder Management
Programming Languages
1 3 (11.54%) SQL
2 2 (7.69%) C
3 1 (3.85%) C#
3 1 (3.85%) VBA
Qualifications
1 2 (7.69%) Degree
2 1 (3.85%) ITIL Certification
Quality Assurance & Compliance
1 20 (76.92%) SLA
System Software
1 4 (15.38%) Active Directory
2 1 (3.85%) UAG
Vendors
1 7 (26.92%) Microsoft
2 2 (7.69%) SAP
3 1 (3.85%) CheckPoint
3 1 (3.85%) HP
3 1 (3.85%) IFS
3 1 (3.85%) Kaspersky
3 1 (3.85%) Oracle