The statistics below represent IT jobs advertised across the Berkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 February 2017 with a comparison to same period over 2 years.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
South East / Berkshire
Rank 158 208 209
Rank change year-on-year
+50 +1
Permanent jobs requiring a Service Desk Analyst 22 23 23
As % of all permanent IT jobs located in Berkshire 0.65% 0.45% 0.42%
As % of the Job Titles category 0.68% 0.48% 0.44%
Number of salaries quoted 22 23 13
Median salary £22,500 £24,000 £21,000
Median salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £20,050 £21,700 £19,200
10% offered a salary of more than £26,500 £25,000 £23,700
UK excluding London median salary £22,500 £21,913 £21,750
% change year-on-year
+2.68% +0.74%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
3226 4832 5279
As % of all permanent IT jobs located in Berkshire 95.30% 94.97% 95.91%
Number of salaries quoted 2606 3967 3949
Median salary £47,500 £48,000 £45,000
Median salary % change year-on-year
-1.04% +6.66%
90% offered a salary of more than £27,500 £29,000 £26,500
10% offered a salary of more than £72,500 £67,500 £68,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Analyst
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Berkshire

Service Desk Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Berkshire region.

Service Desk Analyst Salary Trend in Berkshire

Service Desk Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Berkshire region over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell - 8 £20,500 -
Newbury +8 7 £22,500 -10.00%
Wokingham +2 3 £22,500 +4.65%
Slough +30 2 £27,500 -31.25%
Reading +28 2 £23,250 -3.12% 1
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 26 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Service Desk Analyst in the job title.

1 30 (60.00%) Microsoft
2 26 (52.00%) SLA
3 23 (46.00%) ITIL
4 21 (42.00%) ITSM
5 20 (40.00%) MS Excel
6 17 (34.00%) Windows
6 17 (34.00%) Finance
7 14 (28.00%) MS Office
8 12 (24.00%) JIRA
9 11 (22.00%) Digital Marketing
9 11 (22.00%) SAP Oil and Gas
9 11 (22.00%) Marketing
9 11 (22.00%) Project Management
9 11 (22.00%) Electronics
9 11 (22.00%) Telecoms
9 11 (22.00%) Manufacturing
9 11 (22.00%) Programme Management
9 11 (22.00%) SAP
9 11 (22.00%) Linux
9 11 (22.00%) SQL
9 11 (22.00%) Unix
9 11 (22.00%) Business Intelligence
10 10 (20.00%) Internet
11 9 (18.00%) Office 365
11 9 (18.00%) ITIL Certification
12 8 (16.00%) Windows Server
13 7 (14.00%) Active Directory
14 5 (10.00%) Windows 7
14 5 (10.00%) Problem Management
14 5 (10.00%) PMI

Service Desk Analyst Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.00%) MS Exchange
2 3 (6.00%) Skype for Business
3 2 (4.00%) Exchange Server 2013
4 1 (2.00%) Exchange Server 2007
4 1 (2.00%) Exchange Server 2010
Applications
1 20 (40.00%) MS Excel
2 14 (28.00%) MS Office
Business Applications
1 11 (22.00%) SAP Oil and Gas
Cloud Services
1 9 (18.00%) Office 365
Communications & Networking
1 10 (20.00%) Internet
2 3 (6.00%) Skype
3 2 (4.00%) Cisco Nexus
3 2 (4.00%) DHCP
3 2 (4.00%) DNS
3 2 (4.00%) Firewall
3 2 (4.00%) LAN
3 2 (4.00%) WAN
4 1 (2.00%) TCP/IP
4 1 (2.00%) VPN
Development Applications
1 12 (24.00%) JIRA
General
1 17 (34.00%) Finance
2 11 (22.00%) Electronics
2 11 (22.00%) Manufacturing
2 11 (22.00%) Marketing
2 11 (22.00%) Telecoms
Miscellaneous
1 5 (10.00%) PMI
2 4 (8.00%) Data Centre
3 1 (2.00%) Analytical Skills
Operating Systems
1 17 (34.00%) Windows
2 11 (22.00%) Linux
2 11 (22.00%) Unix
3 8 (16.00%) Windows Server
4 5 (10.00%) Windows 7
5 3 (6.00%) Windows 10
5 3 (6.00%) Windows 8
6 1 (2.00%) Windows XP
Processes & Methodologies
1 23 (46.00%) ITIL
2 21 (42.00%) ITSM
3 11 (22.00%) Business Intelligence
3 11 (22.00%) Digital Marketing
3 11 (22.00%) Programme Management
3 11 (22.00%) Project Management
4 5 (10.00%) Problem Management
5 3 (6.00%) Ticket Management
6 2 (4.00%) Business Continuity
6 2 (4.00%) Change Control
6 2 (4.00%) CRM
6 2 (4.00%) Network Monitoring
7 1 (2.00%) Document Management
7 1 (2.00%) Escalation Management
7 1 (2.00%) Incident Management
7 1 (2.00%) Mentoring
7 1 (2.00%) Mobile Device Management
7 1 (2.00%) Service Management
Programming Languages
1 11 (22.00%) SQL
Qualifications
1 9 (18.00%) ITIL Certification
2 5 (10.00%) PMI Certification
3 2 (4.00%) MCITP
3 2 (4.00%) MCSA
3 2 (4.00%) MCSE
3 2 (4.00%) Microsoft Certification
4 1 (2.00%) CCNA
4 1 (2.00%) Cisco Certification
4 1 (2.00%) Degree
4 1 (2.00%) MCP
4 1 (2.00%) MCTS
4 1 (2.00%) MOS
Quality Assurance & Compliance
1 26 (52.00%) SLA
System Software
1 7 (14.00%) Active Directory
2 1 (2.00%) VMware Infrastructure
Systems Management
1 1 (2.00%) Backup Exec
1 1 (2.00%) CA Spectrum
1 1 (2.00%) Nagios
1 1 (2.00%) NetBackup
1 1 (2.00%) SCCM
1 1 (2.00%) SCOM
1 1 (2.00%) WSUS
Vendors
1 30 (60.00%) Microsoft
2 11 (22.00%) SAP
3 3 (6.00%) Cisco
4 2 (4.00%) Avaya
4 2 (4.00%) Dell
4 2 (4.00%) Fortinet
4 2 (4.00%) HP
4 2 (4.00%) Mitel
4 2 (4.00%) VMware
5 1 (2.00%) BT
5 1 (2.00%) CA
5 1 (2.00%) Citrix
5 1 (2.00%) Symantec
Reading, Berkshire
Randstad Technologies
Salary: £20000.00 - £23000.00 per annum + Training & Certs
Posted: 2 days ago