The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 208 205 209
Rank change year-on-year
-3 +4
Permanent jobs requiring a Service Desk Analyst 26 20 18
As % of all permanent IT jobs located in Berkshire 0.50% 0.36% 0.33%
As % of the Job Titles category 0.53% 0.38% 0.35%
Number of salaries quoted 25 10 14
Average salary £24,000 £21,000 £26,500
Average salary % change year-on-year
+14.28% -20.75%
90% offered a salary of more than £21,900 £19,000 £19,300
10% offered a salary of more than £25,000 £25,600 £35,000
UK excluding London average salary £21,500 £21,750 £21,500
% change year-on-year
-1.14% +1.16%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4890 5327 5184
As % of all permanent IT jobs located in Berkshire 94.88% 95.93% 95.75%
Number of salaries quoted 3997 3957 3809
Average salary £48,000 £45,000 £45,000
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £27,500 £25,000 £26,500
10% offered a salary of more than £68,000 £65,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Berkshire

Service Desk Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Berkshire region.

Service Desk Analyst Salary Trend in Berkshire

Service Desk Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Berkshire region over the 3 months to 12 February 2016.

Service Desk Analyst Salary Histogram in Berkshire

Service Desk Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Berkshire region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +15 19 £24,000 +14.28% 1
Newbury +14 2 £25,000 - 1
Slough - 2 £40,000 -
Wokingham - 2 £21,500 -
Maidenhead - 1 £20,500 -
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 12 February 2016, IT jobs across the Berkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 24 (47.06%) SLA
2 20 (39.22%) Windows
3 15 (29.41%) ITIL
3 15 (29.41%) Service Delivery
4 13 (25.49%) Windows 7
5 12 (23.53%) LAN
5 12 (23.53%) WAN
5 12 (23.53%) Microsoft
6 11 (21.57%) Active Directory
7 10 (19.61%) MS Excel
7 10 (19.61%) MS Office
8 9 (17.65%) CRM
9 8 (15.69%) Citrix
10 7 (13.73%) Internet
11 6 (11.76%) ITSM
12 5 (9.80%) Windows 8
12 5 (9.80%) MS PowerPoint
12 5 (9.80%) Incident Management
12 5 (9.80%) SCCM
12 5 (9.80%) Service Management
12 5 (9.80%) VMware
12 5 (9.80%) Microsoft Certification
12 5 (9.80%) SharePoint
13 4 (7.84%) SAP
13 4 (7.84%) MCP
13 4 (7.84%) MCSE
13 4 (7.84%) MCSA
13 4 (7.84%) ITIL Certification
13 4 (7.84%) SQL
14 3 (5.88%) Skype for Business

Service Desk Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 12 February 2016, IT jobs across the Berkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (9.80%) SharePoint
2 3 (5.88%) Skype for Business
3 1 (1.96%) SAS
Applications
1 10 (19.61%) MS Excel
1 10 (19.61%) MS Office
2 5 (9.80%) MS PowerPoint
3 2 (3.92%) MS Visio
Business Applications
1 2 (3.92%) Dynamics CRM
1 2 (3.92%) SAP Oil and Gas
2 1 (1.96%) SAP CCM
2 1 (1.96%) SAP CO
2 1 (1.96%) SAP ERP
2 1 (1.96%) SAP FI
2 1 (1.96%) SAP FI/CO
2 1 (1.96%) SAP SRM
Cloud Services
1 3 (5.88%) Office 365
Communications & Networking
1 12 (23.53%) LAN
1 12 (23.53%) WAN
2 7 (13.73%) Internet
3 3 (5.88%) DNS
4 1 (1.96%) DHCP
4 1 (1.96%) Remote Desktop
4 1 (1.96%) TCP/IP
4 1 (1.96%) VoIP
4 1 (1.96%) WebEx
Database & Business Intelligence
1 1 (1.96%) SAP BI
1 1 (1.96%) SAP BW
Development Applications
1 2 (3.92%) JIRA
General
1 3 (5.88%) Finance
2 2 (3.92%) Automotive
2 2 (3.92%) Back Office
2 2 (3.92%) Electronics
2 2 (3.92%) Manufacturing
2 2 (3.92%) Marketing
2 2 (3.92%) Telecoms
Miscellaneous
1 1 (1.96%) Analytical Skills
1 1 (1.96%) Computer Science
1 1 (1.96%) EPoS
Operating Systems
1 20 (39.22%) Windows
2 13 (25.49%) Windows 7
3 5 (9.80%) Windows 8
4 3 (5.88%) Windows Server
4 3 (5.88%) Windows XP
5 2 (3.92%) Linux
5 2 (3.92%) Unix
Processes & Methodologies
1 15 (29.41%) ITIL
1 15 (29.41%) Service Delivery
2 9 (17.65%) CRM
3 6 (11.76%) ITSM
4 5 (9.80%) Incident Management
4 5 (9.80%) Service Management
5 3 (5.88%) Business Intelligence
5 3 (5.88%) Data Analysis
5 3 (5.88%) Knowledge Management
5 3 (5.88%) Quality Management
6 2 (3.92%) Digital Marketing
6 2 (3.92%) ERP
6 2 (3.92%) Programme Management
7 1 (1.96%) Logistics
7 1 (1.96%) Problem Management
7 1 (1.96%) Software Deployment
Programming Languages
1 4 (7.84%) SQL
Qualifications
1 5 (9.80%) Microsoft Certification
2 4 (7.84%) ITIL Certification
2 4 (7.84%) MCP
2 4 (7.84%) MCSA
2 4 (7.84%) MCSE
3 3 (5.88%) MCITP
3 3 (5.88%) MCTS
3 3 (5.88%) MOS
3 3 (5.88%) SC Cleared
3 3 (5.88%) Security Cleared
4 1 (1.96%) Degree
4 1 (1.96%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 24 (47.06%) SLA
System Software
1 11 (21.57%) Active Directory
Systems Management
1 5 (9.80%) SCCM
2 2 (3.92%) SCOM
3 1 (1.96%) Backup Exec
3 1 (1.96%) CA Spectrum
3 1 (1.96%) Nagios
3 1 (1.96%) NetBackup
3 1 (1.96%) Norton AntiVirus
3 1 (1.96%) WSUS
Vendors
1 12 (23.53%) Microsoft
2 8 (15.69%) Citrix
3 5 (9.80%) VMware
4 4 (7.84%) SAP
5 3 (5.88%) BT
5 3 (5.88%) Cisco
6 2 (3.92%) CheckPoint
6 2 (3.92%) Intel Security
6 2 (3.92%) Symantec
6 2 (3.92%) TOWER Software
7 1 (1.96%) CA
7 1 (1.96%) IBM
7 1 (1.96%) JD Edwards
7 1 (1.96%) Tableau
Newbury
People Source Consulting
Salary: £20000 - £30000 per annum + 21% shift bonus + benefits
Posted: 10 days ago