The statistics below represent IT jobs advertised across the Berkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 200 210 202
Rank change year-on-year
+10 -8
Permanent jobs requiring a Service Desk Analyst 12 19 31
As % of all permanent IT jobs located in Berkshire 0.27% 0.37% 0.53%
As % of the Job Titles category 0.28% 0.39% 0.55%
Number of salaries quoted 10 19 22
Median salary £25,250 £23,500 £25,000
Median salary % change year-on-year
+7.44% -6.00%
90% offered a salary of more than £22,250 £15,600 £19,500
10% offered a salary of more than £34,100 £26,200 £26,500
UK excluding London median salary £22,000 £22,000 £21,500
% change year-on-year
- +2.32%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4284 4909 5618
As % of all permanent IT jobs located in Berkshire 96.18% 95.90% 95.24%
Number of salaries quoted 3424 3793 3874
Median salary £50,000 £47,500 £45,000
Median salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £30,000 £26,500 £26,000
10% offered a salary of more than £70,000 £67,500 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Berkshire

Service Desk Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Berkshire region.

Service Desk Analyst Salary Trend in Berkshire

Service Desk Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Berkshire region over the 3 months to 27 August 2016.

Service Desk Analyst Salary Histogram in Berkshire

Service Desk Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Berkshire region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newbury - 4 £34,000 - 1
Slough +9 3 £24,000 - 1
Reading +7 2 £28,750 +47.43%
Bracknell - 1 £22,500 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 27 August 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Service Desk Analyst in the job title.

1 14 (66.67%) SLA
2 10 (47.62%) Microsoft
3 9 (42.86%) ITIL
4 8 (38.10%) Windows
5 7 (33.33%) Active Directory
6 6 (28.57%) LAN
6 6 (28.57%) WAN
6 6 (28.57%) CRM
7 5 (23.81%) MS Excel
7 5 (23.81%) Finance
7 5 (23.81%) Internet
7 5 (23.81%) Windows 7
8 4 (19.05%) JIRA
8 4 (19.05%) Service Management
9 3 (14.29%) SQL Server
9 3 (14.29%) MS Exchange
10 2 (9.52%) VPN
10 2 (9.52%) Citrix
10 2 (9.52%) Apple
10 2 (9.52%) MS Office
10 2 (9.52%) SharePoint
10 2 (9.52%) Change Management
10 2 (9.52%) BCP
10 2 (9.52%) ITSM
10 2 (9.52%) Problem Management
10 2 (9.52%) Asset Management
10 2 (9.52%) Exchange Server 2007
10 2 (9.52%) SQL Server 2008
10 2 (9.52%) Office 365
10 2 (9.52%) Skype for Business

Service Desk Analyst Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (14.29%) MS Exchange
2 2 (9.52%) Exchange Server 2007
2 2 (9.52%) SharePoint
2 2 (9.52%) Skype for Business
3 1 (4.76%) Exchange Server 2010
3 1 (4.76%) Exchange Server 2013
3 1 (4.76%) IIS
Applications
1 5 (23.81%) MS Excel
2 2 (9.52%) MS Office
Business Applications
1 1 (4.76%) Dynamics CRM
Cloud Services
1 2 (9.52%) Office 365
Communications & Networking
1 6 (28.57%) LAN
1 6 (28.57%) WAN
2 5 (23.81%) Internet
3 2 (9.52%) VPN
4 1 (4.76%) Broadband
4 1 (4.76%) DHCP
4 1 (4.76%) DNS
4 1 (4.76%) Firewall
4 1 (4.76%) Skype
4 1 (4.76%) TCP/IP
Database & Business Intelligence
1 3 (14.29%) SQL Server
2 2 (9.52%) SQL Server 2008
Development Applications
1 4 (19.05%) JIRA
General
1 5 (23.81%) Finance
2 1 (4.76%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (4.76%) EDI
1 1 (4.76%) XML
Miscellaneous
1 2 (9.52%) Data Centre
2 1 (4.76%) Mathematics
Operating Systems
1 8 (38.10%) Windows
2 5 (23.81%) Windows 7
3 1 (4.76%) Windows Server 2012
3 1 (4.76%) Windows XP
Processes & Methodologies
1 9 (42.86%) ITIL
2 6 (28.57%) CRM
3 4 (19.05%) Service Management
4 2 (9.52%) Asset Management
4 2 (9.52%) BCP
4 2 (9.52%) Change Management
4 2 (9.52%) ITSM
4 2 (9.52%) Problem Management
5 1 (4.76%) Critical Success Factor
5 1 (4.76%) Data Analysis
5 1 (4.76%) ERP
5 1 (4.76%) Incident Management
5 1 (4.76%) Logistics
5 1 (4.76%) Mentoring
5 1 (4.76%) Stakeholder Management
Programming Languages
1 1 (4.76%) C
1 1 (4.76%) C#
1 1 (4.76%) SQL
1 1 (4.76%) VBA
Qualifications
1 1 (4.76%) CCNA
1 1 (4.76%) Cisco Certification
1 1 (4.76%) Degree
1 1 (4.76%) MCITP
1 1 (4.76%) MCP
1 1 (4.76%) MCSA
1 1 (4.76%) MCSE
1 1 (4.76%) Microsoft Certification
Quality Assurance & Compliance
1 14 (66.67%) SLA
System Software
1 7 (33.33%) Active Directory
2 1 (4.76%) UAG
Vendors
1 10 (47.62%) Microsoft
2 2 (9.52%) Apple
2 2 (9.52%) Citrix
3 1 (4.76%) CheckPoint
3 1 (4.76%) HP
3 1 (4.76%) IFS
3 1 (4.76%) Kaspersky
3 1 (4.76%) Oracle
3 1 (4.76%) Symantec
3 1 (4.76%) VMware
Slough, Berkshire
Spencer Rose
Salary: From £28,000 to £30,000 per annum
Posted: 3 days ago