Permanent IT Jobs Contract IT Jobs
Job Type
Source

The table below looks at the demand for the Service Desk Analyst role in IT jobs within the Berkshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 13 October 2008 with a comparison to the same period last year.

 Service Desk Analyst
Location
3 months to
13 Oct 2008
Same period last year
Rank240270
Rank change on same period last yearUp+30
Matching permanent IT job ads1812
As % of all UK permanent IT job ads sampled0.010 %0.005 %
As % of the category below0.205 %0.100 %
Salaries quoted189
Average minimum salary£21,429£20,222
Average salary£21,905£20,778
% change on same period last year+5.42 %
Average maximum salary£22,381£21,333
UK excluding London average salary£20,198£21,478
% change on same period last year-5.95 %
Berkshire IT Job Market, Job TitlesJob Titles
Berkshire
Matching permanent IT job ads879011996
As % of all UK permanent IT job ads sampled5.105 %5.163 %
Salaries quoted74559787
Average minimum salary£38,653£39,267
Average salary£42,094£42,735
% change on same period last year-1.50 %
Average maximum salary£45,535£46,202
UK excluding London average salary£38,156£39,208
% change on same period last year-2.68 %
Service Desk Analyst South EastService Desk Analyst
South East

Service Desk Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Service Desk Analyst across the Berkshire region as a proportion of the total demand within the Job Titles category.

Berkshire Service Desk Analyst Demand Trend

Service Desk Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Berkshire region.

Berkshire Service Desk Analyst Salary Trend

Service Desk Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Berkshire region over the 3 months to 13 October 2008.

Berkshire Service Desk Analyst Salary Histogram

Service Desk Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Berkshire region over the 3 months to 13 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
ReadingUp+239£20,611-4.57 %
NewburyNew entry-5£24,200-
Service Desk Analyst South EastService Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills

For the 6 months to 13 October 2008, IT jobs across the Berkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

131 (56.36 %)Windows
221 (38.18 %)Windows Server 2003
317 (30.91 %)MS Excel
416 (29.09 %)ITIL
515 (27.27 %)Windows XP
515 (27.27 %)Microsoft
515 (27.27 %)Active Directory
611 (20.00 %)Service Management
78 (14.55 %)TCP/IP
87 (12.73 %)Remedy
87 (12.73 %)Degree
96 (10.91 %)SLA
96 (10.91 %)Windows 2000
105 (9.091 %)MS Office
114 (7.273 %)IP Telephony
114 (7.273 %)Cisco IPT
114 (7.273 %)Cisco
114 (7.273 %)Windows NT
114 (7.273 %)Microsoft Certification
123 (5.455 %)Citrix
123 (5.455 %)Blackberry
123 (5.455 %)MS Exchange
123 (5.455 %)Security Cleared
123 (5.455 %)Pensions
123 (5.455 %)MCDST
132 (3.636 %)Finance
132 (3.636 %)Health
132 (3.636 %)Auditing
132 (3.636 %)Windows 2000 Server
132 (3.636 %)French Language

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 13 October 2008, IT jobs across the Berkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Berkshire IT Job Market, Application PlatformsApplication Platforms
13 (5.455 %)MS Exchange
22 (3.636 %)Lotus Notes
31 (1.818 %)GroupWise
31 (1.818 %)Exchange Server 5.5
Berkshire IT Job Market, ApplicationsApplications
117 (30.91 %)MS Excel
25 (9.091 %)MS Office
Berkshire IT Job Market, Communications & NetworkingCommunications & Networking
18 (14.55 %)TCP/IP
24 (7.273 %)IP Telephony
24 (7.273 %)Cisco IPT
Berkshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
12 (3.636 %)SQL Server
21 (1.818 %)Crystal Reports
Berkshire IT Job Market, GeneralGeneral
13 (5.455 %)Pensions
22 (3.636 %)Auditing
22 (3.636 %)Pharmaceutical
22 (3.636 %)Finance
22 (3.636 %)Health
31 (1.818 %)Back Office
Berkshire IT Job Market, MiscellaneousMiscellaneous
13 (5.455 %)Blackberry
22 (3.636 %)French Language
Berkshire IT Job Market, Operating SystemsOperating Systems
131 (56.36 %)Windows
221 (38.18 %)Windows Server 2003
315 (27.27 %)Windows XP
46 (10.91 %)Windows 2000
54 (7.273 %)Windows NT
62 (3.636 %)Windows 2000 Server
71 (1.818 %)UNIX
Berkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
116 (29.09 %)ITIL
211 (20.00 %)Service Management
33 (5.455 %)Security Cleared
41 (1.818 %)Incident Management
41 (1.818 %)Time Management
41 (1.818 %)Computer Security
Berkshire IT Job Market, Programming LanguagesProgramming Languages
12 (3.636 %)C
Berkshire IT Job Market, QualificationsQualifications
17 (12.73 %)Degree
24 (7.273 %)Microsoft Certification
33 (5.455 %)MCDST
42 (3.636 %)MCP
42 (3.636 %)MCSE
51 (1.818 %)CCNA
51 (1.818 %)Cisco Certification
Berkshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
16 (10.91 %)SLA
Berkshire IT Job Market, System SoftwareSystem Software
115 (27.27 %)Active Directory
Berkshire IT Job Market, VendorsVendors
115 (27.27 %)Microsoft
27 (12.73 %)Remedy
34 (7.273 %)Cisco
43 (5.455 %)Citrix
52 (3.636 %)Novell
52 (3.636 %)Lotus
52 (3.636 %)IBM
52 (3.636 %)HP
52 (3.636 %)Dell