The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Berkshire region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 196 196 214
Rank change year-on-year
0 +18
Permanent jobs requiring a Service Desk Analyst 23 25 13
As % of all permanent IT jobs located in Berkshire 0.41% 0.45% 0.22%
As % of the Job Titles category 0.44% 0.48% 0.23%
Number of salaries quoted 16 23 13
Average salary £23,250 £20,000 £27,000
Average salary % change year-on-year
+16.25% -25.92%
90% offered a salary of more than £19,500 £17,000 £18,400
10% offered a salary of more than £27,000 £25,500 £35,000
UK excluding London average salary £21,675 £20,500 £21,500
% change year-on-year
+5.73% -4.65%
Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5222 5161 5583
As % of all permanent IT jobs located in Berkshire 92.57% 93.23% 94.48%
Number of salaries quoted 3693 4093 4706
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £25,500 £25,000 £27,500
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
South East

Service Desk Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Berkshire

Service Desk Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Berkshire region.

Service Desk Analyst Salary Trend in Berkshire

Service Desk Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Berkshire region over the 3 months to 31 July 2014.

Service Desk Analyst Salary Histogram in Berkshire

Service Desk Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Berkshire region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +12 14 £20,500 - 2
Newbury +4 2 £22,000 +10.00%
Bracknell -7 1 £35,000 +40.00%
Slough - 1 £20,000 - 1
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 31 July 2014, IT jobs across the Berkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 32 (65.31%) ITIL
1 32 (65.31%) Windows
2 23 (46.94%) MS Office
3 22 (44.90%) MS Excel
4 20 (40.82%) Microsoft
5 17 (34.69%) Active Directory
6 14 (28.57%) SLA
7 10 (20.41%) Internet
8 9 (18.37%) Windows XP
9 8 (16.33%) MCP
9 8 (16.33%) Citrix
9 8 (16.33%) Telecoms
9 8 (16.33%) Windows 7
10 7 (14.29%) Incident Management
10 7 (14.29%) WAN
10 7 (14.29%) MS Exchange
10 7 (14.29%) LAN
11 6 (12.24%) Microsoft Certification
11 6 (12.24%) SC Cleared
11 6 (12.24%) Security Cleared
12 5 (10.20%) VoIP
13 4 (8.16%) Windows 2000
13 4 (8.16%) MCSE
13 4 (8.16%) A+ Certification
13 4 (8.16%) TCP/IP
13 4 (8.16%) HP
13 4 (8.16%) Windows Server 2003
13 4 (8.16%) Network+ Certification
13 4 (8.16%) ITSM
13 4 (8.16%) DameWare

Service Desk Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 31 July 2014, IT jobs across the Berkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (14.29%) MS Exchange
2 1 (2.04%) Exchange Server 2010
2 1 (2.04%) IBM Notes
Applications
1 23 (46.94%) MS Office
2 22 (44.90%) MS Excel
Business Applications
1 1 (2.04%) Remedy ITSM
Communications & Networking
1 10 (20.41%) Internet
2 7 (14.29%) WAN
2 7 (14.29%) LAN
3 5 (10.20%) VoIP
4 4 (8.16%) TCP/IP
5 3 (6.12%) Unified Communications
5 3 (6.12%) Firewall
6 2 (4.08%) VPN
7 1 (2.04%) Network Security
7 1 (2.04%) F5 BIG-IP LTM
7 1 (2.04%) MPLS
7 1 (2.04%) Ethernet
7 1 (2.04%) SAN
7 1 (2.04%) ADSL
7 1 (2.04%) ISDN
General
1 8 (16.33%) Telecoms
2 1 (2.04%) Portuguese Language
2 1 (2.04%) Finance
Miscellaneous
1 1 (2.04%) Clustering
1 1 (2.04%) Replication
Operating Systems
1 32 (65.31%) Windows
2 9 (18.37%) Windows XP
3 8 (16.33%) Windows 7
4 4 (8.16%) Windows 2000
4 4 (8.16%) Windows Server 2003
4 4 (8.16%) Windows Server 2008
4 4 (8.16%) Windows 8
4 4 (8.16%) Windows Server 2012
Processes & Methodologies
1 32 (65.31%) ITIL
2 7 (14.29%) Incident Management
3 4 (8.16%) ITSM
3 4 (8.16%) Problem Management
4 2 (4.08%) ERP
4 2 (4.08%) Service Delivery
4 2 (4.08%) Time Management
5 1 (2.04%) Document Management
5 1 (2.04%) Workforce Management Optimization
5 1 (2.04%) Load Balancing
5 1 (2.04%) ITIL V3
5 1 (2.04%) SIEM
5 1 (2.04%) Information Security
5 1 (2.04%) Disaster Recovery
5 1 (2.04%) Service Management
5 1 (2.04%) CRM
Qualifications
1 8 (16.33%) MCP
2 6 (12.24%) Microsoft Certification
2 6 (12.24%) SC Cleared
2 6 (12.24%) Security Cleared
3 4 (8.16%) MCSE
3 4 (8.16%) A+ Certification
3 4 (8.16%) Network+ Certification
3 4 (8.16%) DV Cleared
4 3 (6.12%) MCSA
5 1 (2.04%) VMware Certified Professional (VCP)
5 1 (2.04%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 14 (28.57%) SLA
System Software
1 17 (34.69%) Active Directory
2 4 (8.16%) VMware ESXi
3 3 (6.12%) vSphere
4 1 (2.04%) vCloud
Systems Management
1 4 (8.16%) DameWare
1 4 (8.16%) SCCM
2 2 (4.08%) SCOM
Vendors
1 20 (40.82%) Microsoft
2 8 (16.33%) Citrix
3 4 (8.16%) HP
4 3 (6.12%) CheckPoint
5 2 (4.08%) Cisco
5 2 (4.08%) Symantec
5 2 (4.08%) Remedy
5 2 (4.08%) McAfee
5 2 (4.08%) VMware
6 1 (2.04%) ServiceNow
6 1 (2.04%) Riverbed
6 1 (2.04%) F5
6 1 (2.04%) BT
6 1 (2.04%) Sun
6 1 (2.04%) Avaya
6 1 (2.04%) Juniper
6 1 (2.04%) Lotus
6 1 (2.04%) Apple
Reading
Hays IT - Uk Posting account
Salary: £18000.00 - £24000.00 per annum + Benefits
Posted: 12 days ago
Slough
Hays IT - Uk Posting account
Salary: £23000.00 - £28000.00 per annum + Benefits
Posted: 17 days ago