The statistics below represent IT jobs advertised across the Berkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 183 213 194
Rank change year-on-year
+30 -19
Permanent jobs requiring a Service Desk Analyst 18 21 38
As % of all permanent IT jobs located in Berkshire 0.43% 0.39% 0.64%
As % of the Job Titles category 0.45% 0.41% 0.68%
Number of salaries quoted 14 19 31
Median salary £24,000 £25,000 £25,500
Median salary % change year-on-year
-4.00% -1.96%
90% offered a salary of more than £21,500 £15,600 £19,500
10% offered a salary of more than £34,000 £28,100 £28,500
UK excluding London median salary £22,500 £21,500 £21,250
% change year-on-year
+4.65% +1.17%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4033 5110 5622
As % of all permanent IT jobs located in Berkshire 95.75% 95.96% 95.08%
Number of salaries quoted 3183 4088 3812
Median salary £50,000 £47,500 £42,500
Median salary % change year-on-year
+5.26% +11.76%
90% offered a salary of more than £30,000 £26,500 £25,500
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Desk Analyst
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Berkshire

Service Desk Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Berkshire region.

Service Desk Analyst Salary Trend in Berkshire

Service Desk Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Berkshire region over the 3 months to 1 October 2016.

Service Desk Analyst Salary Histogram in Berkshire

Service Desk Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Berkshire region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newbury - 5 £34,000 - 1
Slough +12 4 £26,500 +10.41%
Reading +27 3 £21,500 -4.44%
Bracknell +5 2 £22,500 +18.42%
Maidenhead - 1 - -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 1 October 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Service Desk Analyst in the job title.

1 15 (55.56%) Windows
2 13 (48.15%) Microsoft
3 12 (44.44%) SLA
4 11 (40.74%) Active Directory
4 11 (40.74%) ITIL
5 8 (29.63%) Windows 7
6 7 (25.93%) Finance
7 6 (22.22%) MS Excel
7 6 (22.22%) LAN
7 6 (22.22%) WAN
7 6 (22.22%) MS Exchange
8 5 (18.52%) Office 365
8 5 (18.52%) Skype for Business
8 5 (18.52%) JIRA
9 4 (14.81%) Skype
9 4 (14.81%) Data Centre
9 4 (14.81%) Service Management
10 3 (11.11%) Internet
10 3 (11.11%) Microsoft Certification
10 3 (11.11%) Firewall
10 3 (11.11%) VMware
10 3 (11.11%) VPN
10 3 (11.11%) DNS
10 3 (11.11%) DHCP
10 3 (11.11%) HP
10 3 (11.11%) Citrix
10 3 (11.11%) Cisco
10 3 (11.11%) CRM
10 3 (11.11%) MCSE
10 3 (11.11%) MCSA

Service Desk Analyst Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (22.22%) MS Exchange
2 5 (18.52%) Skype for Business
3 3 (11.11%) Exchange Server 2007
4 2 (7.41%) Exchange Server 2010
4 2 (7.41%) Exchange Server 2013
5 1 (3.70%) IIS
Applications
1 6 (22.22%) MS Excel
2 3 (11.11%) MS Office
Business Applications
1 1 (3.70%) SAP Oil and Gas
Cloud Services
1 5 (18.52%) Office 365
Communications & Networking
1 6 (22.22%) LAN
1 6 (22.22%) WAN
2 4 (14.81%) Skype
3 3 (11.11%) DHCP
3 3 (11.11%) DNS
3 3 (11.11%) Firewall
3 3 (11.11%) Internet
3 3 (11.11%) VPN
4 2 (7.41%) Cisco Nexus
4 2 (7.41%) TCP/IP
5 1 (3.70%) Broadband
Database & Business Intelligence
1 2 (7.41%) SQL Server
2 1 (3.70%) SQL Server 2008
Development Applications
1 5 (18.52%) JIRA
General
1 7 (25.93%) Finance
2 2 (7.41%) Manufacturing
3 1 (3.70%) Electronics
3 1 (3.70%) Marketing
3 1 (3.70%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.70%) EDI
1 1 (3.70%) XML
Miscellaneous
1 4 (14.81%) Data Centre
2 1 (3.70%) Analytical Skills
Operating Systems
1 15 (55.56%) Windows
2 8 (29.63%) Windows 7
3 3 (11.11%) Windows Server
4 2 (7.41%) Windows 10
4 2 (7.41%) Windows 8
5 1 (3.70%) Linux
5 1 (3.70%) Unix
5 1 (3.70%) Windows Server 2012
5 1 (3.70%) Windows XP
Processes & Methodologies
1 11 (40.74%) ITIL
2 4 (14.81%) Service Management
3 3 (11.11%) CRM
4 2 (7.41%) Asset Management
4 2 (7.41%) BCP
4 2 (7.41%) ITSM
4 2 (7.41%) Mentoring
4 2 (7.41%) Problem Management
5 1 (3.70%) Business Intelligence
5 1 (3.70%) Change Management
5 1 (3.70%) Data Analysis
5 1 (3.70%) Digital Marketing
5 1 (3.70%) ERP
5 1 (3.70%) Incident Management
5 1 (3.70%) Mobile Device Management
5 1 (3.70%) Network Monitoring
5 1 (3.70%) Programme Management
5 1 (3.70%) Project Management
5 1 (3.70%) Ticket Management
Programming Languages
1 2 (7.41%) SQL
2 1 (3.70%) C#
2 1 (3.70%) VBA
Qualifications
1 3 (11.11%) MCITP
1 3 (11.11%) MCSA
1 3 (11.11%) MCSE
1 3 (11.11%) Microsoft Certification
2 2 (7.41%) CCNA
2 2 (7.41%) Cisco Certification
2 2 (7.41%) MCP
3 1 (3.70%) Degree
3 1 (3.70%) MCTS
3 1 (3.70%) MOS
Quality Assurance & Compliance
1 12 (44.44%) SLA
System Software
1 11 (40.74%) Active Directory
2 1 (3.70%) UAG
2 1 (3.70%) VMware Infrastructure
Systems Management
1 1 (3.70%) Backup Exec
1 1 (3.70%) CA Spectrum
1 1 (3.70%) Nagios
1 1 (3.70%) NetBackup
1 1 (3.70%) SCCM
1 1 (3.70%) SCOM
1 1 (3.70%) WSUS
Vendors
1 13 (48.15%) Microsoft
2 3 (11.11%) Cisco
2 3 (11.11%) Citrix
2 3 (11.11%) HP
2 3 (11.11%) VMware
3 2 (7.41%) Apple
3 2 (7.41%) Avaya
3 2 (7.41%) Dell
3 2 (7.41%) Fortinet
3 2 (7.41%) Mitel
3 2 (7.41%) Symantec
4 1 (3.70%) BT
4 1 (3.70%) CA
4 1 (3.70%) CheckPoint
4 1 (3.70%) IFS
4 1 (3.70%) Kaspersky
4 1 (3.70%) Oracle
4 1 (3.70%) SAP
Wokingham, Berkshire
V2
Salary: From £20,000 to £25,000 per annum plus big bonus and benefits package
Posted: 4 days ago
Newbury
People Source Consulting
Salary: £35000 - £40000 per annum + 20% Shift bonus + Benefits
Posted: 24 days ago