Customer Analyst Jobs in Scotland

Customer Analyst
UK > Scotland

The median Customer Analyst salary in Scotland is £30,000 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 281 214 243
Rank change year-on-year -67 +29 -
Permanent jobs requiring a Customer Analyst 3 7 6
As % of all permanent jobs advertised in Scotland 0.045% 0.15% 0.10%
As % of the Job Titles category 0.046% 0.17% 0.11%
Number of salaries quoted 1 0 6
10th Percentile - - £18,625
25th Percentile - - £18,999
Median annual salary (50th Percentile) £30,000 - £28,875
75th Percentile - - £53,531
90th Percentile - - £59,375
UK median annual salary £38,500 £47,500 £40,000
% change year-on-year -18.95% +18.75% +33.33%

All Permanent IT Job Vacancies
Scotland

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Scotland with a recognized job title 6,527 4,234 5,571
% of permanent jobs with a recognized job title 96.87% 90.05% 96.17%
Number of salaries quoted 2,624 2,303 3,003
10th Percentile £27,825 £31,569 £28,750
25th Percentile £40,000 £41,250 £39,225
Median annual salary (50th Percentile) £52,500 £57,000 £52,500
Median % change year-on-year -7.89% +8.57% +10.53%
75th Percentile £65,000 £72,500 £66,250
90th Percentile £80,000 £85,000 £81,250
UK median annual salary £52,508 £60,000 £60,000
% change year-on-year -12.49% - +9.09%

Customer Analyst
Job Vacancy Trend in Scotland

Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Customer Analyst in Scotland

Customer Analyst
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing Customer Analyst in Scotland.

Salary trend for Customer Analyst in Scotland

Customer Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the Scotland region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Glasgow - 2 - -
Aberdeen - 1 £30,000 -
Customer Analyst
UK

Customer Analyst Skill Set
Top 19 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 6 May 2024, Customer Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring Customer Analyst in the job title.

1 3 (100.00%) Microsoft Office
1 3 (100.00%) Microsoft Excel
1 3 (100.00%) Social Skills
2 2 (66.67%) Microsoft
2 2 (66.67%) Change Management
2 2 (66.67%) Retail
2 2 (66.67%) Customer Insight
2 2 (66.67%) Qualitative Research
2 2 (66.67%) Analytical Skills
2 2 (66.67%) Microsoft PowerPoint
2 2 (66.67%) Quantitative Research
2 2 (66.67%) Customer-Centricity
3 1 (33.33%) QA
3 1 (33.33%) SaaS
3 1 (33.33%) Ticket Management
3 1 (33.33%) Software Testing
3 1 (33.33%) CRM
3 1 (33.33%) B2B
3 1 (33.33%) Test Assurance

Customer Analyst Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (100.00%) Microsoft Excel
1 3 (100.00%) Microsoft Office
2 2 (66.67%) Microsoft PowerPoint
Cloud Services
1 1 (33.33%) SaaS
General
1 3 (100.00%) Social Skills
2 2 (66.67%) Analytical Skills
2 2 (66.67%) Retail
Processes & Methodologies
1 2 (66.67%) Change Management
1 2 (66.67%) Customer Insight
1 2 (66.67%) Customer-Centricity
1 2 (66.67%) Qualitative Research
1 2 (66.67%) Quantitative Research
2 1 (33.33%) B2B
2 1 (33.33%) CRM
2 1 (33.33%) Software Testing
2 1 (33.33%) Test Assurance
2 1 (33.33%) Ticket Management
Quality Assurance & Compliance
1 1 (33.33%) QA
Vendors
1 2 (66.67%) Microsoft