The table below looks at the statistics for the Customer Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 26 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Mar 2015
Same period 2014 Same period 2013
Customer Analyst
Rank 812 813 832
Rank change year-on-year
+1 +19
Permanent jobs requiring a Customer Analyst 73 82 45
As % of all permanent IT jobs located in the UK 0.068% 0.073% 0.042%
As % of the Job Titles category 0.071% 0.077% 0.044%
Number of salaries quoted 68 62 42
Average salary £33,250 £36,500 £38,500
Average salary % change year-on-year
-8.90% -5.19%
90% offered a salary of more than £22,200 £18,500 £19,650
10% offered a salary of more than £58,250 £50,000 £47,500
UK excluding London average salary £24,750 £35,000 £38,500
% change year-on-year
-29.28% -9.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
102382 106818 101390
As % of all permanent IT jobs located in the UK 94.79% 94.58% 94.80%
Number of salaries quoted 83802 86310 84742
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,250 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Customer Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 26 March 2015 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 26 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 72 £34,000 -6.84% 13
London +47 40 £37,500 -25.00% 7
South East +8 14 £31,500 -37.00% 2
Surrey - 6 £45,000 -
Guildford - 6 £45,000 -
East Midlands +17 5 £22,500 -39.18% 2
Berkshire +11 5 £28,000 -
City of London +12 4 £47,500 +35.71% 1
East of England +10 4 £22,500 -35.71%
Bedfordshire - 4 £22,500 -
Manchester -1 3 £34,000 +70.00%
North West -6 3 £34,000 -9.33% 1
South West -26 3 £20,000 +8.10% 1
Nottinghamshire - 3 £22,500 -
Worksop - 3 £22,500 -
Dunstable - 3 £22,500 -
Ealing - 3 £60,000 -
Derbyshire +18 2 - -
Derby +9 2 - -
Coventry - 2 £19,500 -
Banbury - 2 £25,000 -
Bath - 2 £20,000 -
Reading - 2 £31,500 -
Oxfordshire - 2 £25,000 - 2
Somerset - 2 £20,000 -
West Midlands - 2 £19,500 -
Yorkshire +4 1 £30,000 +7.14%
Wales -11 1 £26,500 +43.24%
West Yorkshire -13 1 £30,000 +7.14%
Leeds -13 1 £30,000 +7.14%

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 26 March 2015, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 68 (48.23%) SQL
2 56 (39.72%) Analytics
3 49 (34.75%) Customer Insight
4 46 (32.62%) Marketing
5 37 (26.24%) Finance
6 35 (24.82%) Analytical Skills
7 34 (24.11%) SAS
7 34 (24.11%) Degree
8 30 (21.28%) MS Office
9 29 (20.57%) MS Excel
10 28 (19.86%) Oracle
11 27 (19.15%) Microsoft
12 25 (17.73%) CRM
13 21 (14.89%) Business Intelligence
13 21 (14.89%) SPSS
14 20 (14.18%) ITIL
15 19 (13.48%) Retail
16 18 (12.77%) Customer Analytics
17 16 (11.35%) Customer Segmentation
18 14 (9.93%) Data Mining
18 14 (9.93%) Google
18 14 (9.93%) Time Management
18 14 (9.93%) Tableau
19 13 (9.22%) T-SQL
19 13 (9.22%) Business Analysis
19 13 (9.22%) Oracle Database
19 13 (9.22%) Propensity Modelling
20 12 (8.51%) UNIX
20 12 (8.51%) SLA
20 12 (8.51%) Google Analytics

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 26 March 2015, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (24.11%) SAS
2 3 (2.13%) IIS
3 2 (1.42%) SharePoint
Applications
1 30 (21.28%) MS Office
2 29 (20.57%) MS Excel
3 21 (14.89%) SPSS
4 3 (2.13%) FastStats
5 2 (1.42%) EViews
5 2 (1.42%) MS PowerPoint
6 1 (0.71%) MS Visio
Business Applications
1 12 (8.51%) Google Analytics
2 3 (2.13%) Summit
3 2 (1.42%) Remedy ITSM
4 1 (0.71%) WebTrends
4 1 (0.71%) SAP Oil and Gas
Cloud Services
1 9 (6.38%) SaaS
2 2 (1.42%) PaaS
Communications & Networking
1 3 (2.13%) Internet
2 2 (1.42%) Broadband
2 2 (1.42%) SMS
Database & Business Intelligence
1 14 (9.93%) Data Mining
2 13 (9.22%) Oracle Database
3 10 (7.09%) Big Data
3 10 (7.09%) Data Warehouse
3 10 (7.09%) MySQL
3 10 (7.09%) Spotfire
3 10 (7.09%) QlikView
3 10 (7.09%) Oracle Database 11g
4 7 (4.96%) SQL Server
5 6 (4.26%) Oracle Reports
6 4 (2.84%) Oracle BI EE
6 4 (2.84%) SQL Server Reporting Services
6 4 (2.84%) SQL Server Integration Services
7 2 (1.42%) SAS Enterprise Guide
8 1 (0.71%) SAS Enterprise Miner
8 1 (0.71%) MS Access
8 1 (0.71%) Crystal Reports
8 1 (0.71%) Relational Database
Development Applications
1 1 (0.71%) Toad
General
1 46 (32.62%) Marketing
2 37 (26.24%) Finance
3 19 (13.48%) Retail
4 10 (7.09%) Pharmaceutical
5 9 (6.38%) German Language
6 8 (5.67%) French Language
7 7 (4.96%) Banking
8 6 (4.26%) Advertising
8 6 (4.26%) Online Betting
9 4 (2.84%) Telecoms
9 4 (2.84%) Manufacturing
10 3 (2.13%) Italian Language
10 3 (2.13%) Spanish Language
10 3 (2.13%) Retail Banking
11 2 (1.42%) Financial Institution
12 1 (0.71%) Electronics
12 1 (0.71%) Games
Libraries, Frameworks & Software Standards
1 4 (2.84%) .NET
2 3 (2.13%) ASP.NET
2 3 (2.13%) XML
2 3 (2.13%) HTML
3 1 (0.71%) ADO
Miscellaneous
1 35 (24.82%) Analytical Skills
2 12 (8.51%) Social Media
3 7 (4.96%) Statistics
3 7 (4.96%) Mathematics
4 6 (4.26%) Data Extraction
4 6 (4.26%) Economics
5 5 (3.55%) Visualisation
5 5 (3.55%) Management Information System
6 3 (2.13%) Computer Science
6 3 (2.13%) User Experience
7 2 (1.42%) Digital Media
7 2 (1.42%) Enterprise Software
8 1 (0.71%) Open Source
8 1 (0.71%) DTV
Operating Systems
1 12 (8.51%) UNIX
2 9 (6.38%) Linux
3 8 (5.67%) Windows
4 6 (4.26%) Windows 7
5 4 (2.84%) Windows XP
5 4 (2.84%) Windows Vista
Processes & Methodologies
1 56 (39.72%) Analytics
2 49 (34.75%) Customer Insight
3 25 (17.73%) CRM
4 21 (14.89%) Business Intelligence
5 20 (14.18%) ITIL
6 18 (12.77%) Customer Analytics
7 16 (11.35%) Customer Segmentation
8 14 (9.93%) Time Management
9 13 (9.22%) Propensity Modelling
9 13 (9.22%) Business Analysis
10 12 (8.51%) Customer Analysis
11 11 (7.80%) Data Analysis
11 11 (7.80%) Direct Marketing
11 11 (7.80%) E-Commerce
12 10 (7.09%) Data Modelling
13 9 (6.38%) Incident Management
14 8 (5.67%) Campaign Management
15 7 (4.96%) Customer Intelligence
15 7 (4.96%) CHAID
15 7 (4.96%) ITSM
Programming Languages
1 68 (48.23%) SQL
2 13 (9.22%) T-SQL
3 9 (6.38%) PL/SQL
3 9 (6.38%) R
4 8 (5.67%) C
5 7 (4.96%) C#
5 7 (4.96%) Java
6 6 (4.26%) C++
7 5 (3.55%) VBA
8 3 (2.13%) VB
9 2 (1.42%) MATLAB
10 1 (0.71%) Python
10 1 (0.71%) PHP
Qualifications
1 34 (24.11%) Degree
2 6 (4.26%) SC Cleared
2 6 (4.26%) Security Cleared
3 5 (3.55%) ITIL Foundation Certificate
3 5 (3.55%) Microsoft Certification
4 3 (2.13%) ITIL Certification
5 2 (1.42%) ISTQB
5 2 (1.42%) ISEB
6 1 (0.71%) HND
Quality Assurance & Compliance
1 12 (8.51%) SLA
2 5 (3.55%) ISO 9001
3 3 (2.13%) ISO 14001
4 2 (1.42%) QA
5 1 (0.71%) ISO 9000
System Software
1 4 (2.84%) Active Directory
Systems Management
1 7 (4.96%) Nagios
2 6 (4.26%) Kibana
3 2 (1.42%) ServiceCenter
Vendors
1 28 (19.86%) Oracle
2 27 (19.15%) Microsoft
3 14 (9.93%) Google
3 14 (9.93%) Tableau
4 11 (7.80%) Business Objects
5 7 (4.96%) New Relic
6 5 (3.55%) Alterian
7 4 (2.84%) Unica
7 4 (2.84%) SAP
8 3 (2.13%) Citrix
8 3 (2.13%) Remedy
9 2 (1.42%) HP
9 2 (1.42%) SmartFocus
9 2 (1.42%) Cisco
10 1 (0.71%) IBM
10 1 (0.71%) Adobe
10 1 (0.71%) Chordiant
10 1 (0.71%) Aprimo
10 1 (0.71%) LexisNexis
10 1 (0.71%) Eloqua
London
ANSON MCCADE
Salary: £50k - £60k plus performance bonus + pension + healthcare and more.
Posted: 13 hours ago
Cornwall
Harvey Nash plc
Salary: £18000 - £21000 per annum + plus bonus and befits
Posted: 16 hours ago
Abingdon, Oxfordshire
Redrock Consulting Ltd
Salary: £20000 - £26000 per annum + Bonus + Benefits
Posted: Yesterday
Warrington
Ascent People
Salary: £20000 - £25000 per annum + Bonus + Benefits
Posted: Yesterday
East Midlands
Real Staffing
Salary: £35000 - £40000 per annum + benefits package
Posted: 3 days ago
London
Huxley Banking & Financial Services
Salary: £32000 - £45000 per annum + package
Posted: 3 days ago
Oxford
Recruitment Revolution Limited
Salary: Excellent Salary Package + Full Company Benefits
Posted: 7 days ago
East Midlands
Real Staffing
Salary: £35000 - £40000 per annum + competitive benefits
Posted: 9 days ago
City of London
Claremont Consulting Limited
Salary: £45000 - £55000.00 per annum + Benefits
Posted: 14 days ago
London
Huxley Banking & Financial Services
Salary: £30000 - £45000 per annum + package
Posted: 14 days ago
London
Hays IT - Uk Posting account
Salary: £70000.00 - £90000.00 per annum
Posted: 24 days ago