The statistics below represent IT jobs advertised across the UK that had Customer Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Customer Analyst
Rank 839 846 891
Rank change year-on-year
+7 +45
Permanent jobs requiring a Customer Analyst 71 120 80
As % of all permanent IT jobs located in the UK 0.075% 0.11% 0.071%
As % of the Job Titles category 0.077% 0.11% 0.073%
Number of salaries quoted 60 105 66
Median salary £32,500 £30,500 £22,000
Median salary % change year-on-year
+6.55% +38.63%
90% offered a salary of more than £17,500 £20,000 £17,500
10% offered a salary of more than £45,250 £45,750 £40,000
UK excluding London median salary £30,500 £21,500 £21,500
% change year-on-year
+41.86% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
91699 105420 108853
As % of all permanent IT jobs located in the UK 96.29% 96.25% 96.44%
Number of salaries quoted 76674 87821 88006
Median salary £47,000 £45,000 £44,500
Median salary % change year-on-year
+4.44% +1.12%
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Customer Analyst
Jobs Demand Trend

The demand trend of job ads that featured Customer Analyst in the job title.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 28 September 2016 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 71 £32,500 +6.55% 5
London +31 17 £36,750 +2.08% 3
South East +32 14 £24,000 -26.15%
Yorkshire +19 9 £32,500 +51.16% 2
East of England +8 9 £42,500 +107.31%
West Midlands -3 8 £17,500 -10.25%
Coventry - 8 £17,500 -
Leeds - 8 £34,000 -
West Yorkshire - 8 £34,000 -
Brighton +11 6 £24,000 -4.00%
East Sussex +11 6 £24,000 -4.00%
East Midlands +5 5 £20,000 -4.76%
North West -2 5 £26,500 -14.51%
Manchester - 5 £26,500 -
Hertfordshire +14 4 £42,500 -
Nottinghamshire +10 4 £20,000 -19.19%
Maidenhead - 4 £32,500 -
Berkshire - 4 £32,500 -
Bedfordshire +13 3 £52,500 +144.18%
South West -11 3 £19,000 -44.74%
City of London +37 2 £37,500 +4.16% 1
Middlesex +15 2 - -
Cambridge +9 2 £37,500 +87.50%
Bristol +8 2 - -
Cambridgeshire +5 2 £37,500 +87.50%
Luton 0 2 £52,500 +144.18%
Altrincham - 2 £23,000 -
Buckinghamshire +15 1 £32,000 +18.51%
Nottingham +1 1 - -
Gloucestershire -14 1 £19,000 -63.80%

Customer Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 28 September 2016, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Customer Analyst in the job title.

1 83 (43.68%) SQL
2 61 (32.11%) Degree
3 57 (30.00%) Customer Insight
4 54 (28.42%) SAS
5 47 (24.74%) Analytical Skills
6 42 (22.11%) Marketing
7 40 (21.05%) Retail
8 33 (17.37%) Finance
9 31 (16.32%) MS Excel
10 30 (15.79%) Business Intelligence
11 29 (15.26%) Analytics
12 28 (14.74%) Microsoft
13 26 (13.68%) CRM
13 26 (13.68%) Data Analysis
14 22 (11.58%) R
15 20 (10.53%) ITIL
16 19 (10.00%) SLA
16 19 (10.00%) Mathematics
17 18 (9.47%) Statistics
17 18 (9.47%) MS Office
18 15 (7.89%) Data Mining
19 14 (7.37%) Windows
19 14 (7.37%) Agile Software Development
19 14 (7.37%) Business Analysis
20 13 (6.84%) Internet
21 12 (6.32%) Customer Analysis
22 11 (5.79%) SaaS
22 11 (5.79%) Predictive Modelling
22 11 (5.79%) Economics
22 11 (5.79%) Python

Customer Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 54 (28.42%) SAS
2 5 (2.63%) IIS
3 3 (1.58%) SharePoint
4 1 (0.53%) Apache
4 1 (0.53%) Confluence
4 1 (0.53%) JBoss
4 1 (0.53%) Skype for Business
Applications
1 31 (16.32%) MS Excel
2 18 (9.47%) MS Office
3 9 (4.74%) MS PowerPoint
4 8 (4.21%) SPSS
5 3 (1.58%) MS Visio
Business Applications
1 7 (3.68%) FastStats
2 4 (2.11%) SAP Oil and Gas
3 2 (1.05%) Retail-J
4 1 (0.53%) thinkFolio
4 1 (0.53%) WebTrends
Cloud Services
1 11 (5.79%) SaaS
2 1 (0.53%) Cloud Computing
2 1 (0.53%) Google Analytics
2 1 (0.53%) Office 365
Communications & Networking
1 13 (6.84%) Internet
2 10 (5.26%) SMTP
3 3 (1.58%) SMS
3 3 (1.58%) TCP/IP
4 2 (1.05%) Wireless
5 1 (0.53%) ADSL
5 1 (0.53%) ATM
5 1 (0.53%) FTP
5 1 (0.53%) VPN
Database & Business Intelligence
1 15 (7.89%) Data Mining
2 7 (3.68%) SQL Server
3 4 (2.11%) BusinessObjects
3 4 (2.11%) Data Warehouse
3 4 (2.11%) SQL Server Reporting Services
4 3 (1.58%) Big Data
4 3 (1.58%) QlikView
5 2 (1.05%) Crystal Reports
5 2 (1.05%) MS Access
5 2 (1.05%) Oracle BI EE
5 2 (1.05%) Oracle Reports
5 2 (1.05%) Spotfire
6 1 (0.53%) Microsoft Power View
6 1 (0.53%) MySQL
6 1 (0.53%) SQL Server Integration Services
Development Applications
1 2 (1.05%) JIRA
2 1 (0.53%) SQL Server Management Studio (SSMS)
General
1 42 (22.11%) Marketing
2 40 (21.05%) Retail
3 33 (17.37%) Finance
4 8 (4.21%) Telecoms
5 7 (3.68%) Banking
6 5 (2.63%) Manufacturing
6 5 (2.63%) Spanish Language
7 4 (2.11%) Electronics
7 4 (2.11%) Welsh Language
8 3 (1.58%) Games
9 2 (1.05%) Automotive
9 2 (1.05%) French Language
9 2 (1.05%) German Language
9 2 (1.05%) Law
10 1 (0.53%) Italian Language
10 1 (0.53%) Japanese Language
10 1 (0.53%) Korean Language
10 1 (0.53%) Mandarin Language
10 1 (0.53%) Portuguese Language
10 1 (0.53%) Russian Language
Libraries, Frameworks & Software Standards
1 2 (1.05%) EDI
2 1 (0.53%) DHTML
2 1 (0.53%) FIX Protocol
2 1 (0.53%) HTML
Miscellaneous
1 47 (24.74%) Analytical Skills
2 19 (10.00%) Mathematics
3 18 (9.47%) Statistics
4 11 (5.79%) Economics
5 8 (4.21%) Management Information System
6 7 (3.68%) Driving Licence
6 7 (3.68%) Visualisation
7 6 (3.16%) Computer Science
7 6 (3.16%) User Experience
8 5 (2.63%) Algorithms
9 4 (2.11%) iPad
9 4 (2.11%) Mainframe
10 3 (1.58%) Credit Risk
10 3 (1.58%) Data Centre
10 3 (1.58%) Data Structures
10 3 (1.58%) Physics
11 2 (1.05%) Artificial Intelligence
11 2 (1.05%) EPoS
11 2 (1.05%) Hedge funds
11 2 (1.05%) Smart Meter
Operating Systems
1 14 (7.37%) Windows
2 6 (3.16%) Unix
3 5 (2.63%) Windows Server
4 2 (1.05%) Android
4 2 (1.05%) Windows 7
5 1 (0.53%) Apple iOS
5 1 (0.53%) Linux
5 1 (0.53%) Mac OS X
5 1 (0.53%) Windows 8
5 1 (0.53%) Windows XP
Processes & Methodologies
1 57 (30.00%) Customer Insight
2 30 (15.79%) Business Intelligence
3 29 (15.26%) Analytics
4 26 (13.68%) CRM
4 26 (13.68%) Data Analysis
5 20 (10.53%) ITIL
6 14 (7.37%) Agile Software Development
6 14 (7.37%) Business Analysis
7 12 (6.32%) Customer Analysis
8 11 (5.79%) Predictive Modelling
8 11 (5.79%) Service Management
8 11 (5.79%) Statistical Modelling
9 9 (4.74%) Actionable Insight
9 9 (4.74%) Customer Analytics
10 8 (4.21%) Customer Intelligence
10 8 (4.21%) Direct Marketing
11 7 (3.68%) Digital Marketing
11 7 (3.68%) E-Commerce
11 7 (3.68%) PRINCE2
11 7 (3.68%) Stakeholder Management
Programming Languages
1 83 (43.68%) SQL
2 22 (11.58%) R
3 11 (5.79%) Python
4 6 (3.16%) C
5 4 (2.11%) VBA
6 1 (0.53%) COBOL
6 1 (0.53%) Java
6 1 (0.53%) JavaScript
6 1 (0.53%) MATLAB
Qualifications
1 61 (32.11%) Degree
2 7 (3.68%) PRINCE2 Certification
3 6 (3.16%) Security Cleared
4 5 (2.63%) ITIL Certification
4 5 (2.63%) SC Cleared
5 1 (0.53%) BC Cleared
5 1 (0.53%) BPSS Clearance
5 1 (0.53%) ISEB
Quality Assurance & Compliance
1 19 (10.00%) SLA
2 3 (1.58%) QA
3 1 (0.53%) Actionable Recommendations
3 1 (0.53%) EMIR
3 1 (0.53%) ISO 9001
3 1 (0.53%) MiFID
System Software
1 10 (5.26%) IMail Server
2 3 (1.58%) Active Directory
3 1 (0.53%) XenApp
Systems Management
1 2 (1.05%) AirWatch
1 2 (1.05%) Systems Management Server (SMS)
2 1 (0.53%) EMC NetWorker
Vendors
1 28 (14.74%) Microsoft
2 7 (3.68%) Tableau
3 6 (3.16%) SAP
4 4 (2.11%) Citrix
4 4 (2.11%) Salesforce.com
4 4 (2.11%) Teradata
5 3 (1.58%) Oracle
5 3 (1.58%) Remedy
6 2 (1.05%) Cognos
6 2 (1.05%) Motorola
7 1 (0.53%) Alteryx
7 1 (0.53%) Bloomberg
7 1 (0.53%) Blue Coat
7 1 (0.53%) CheckPoint
7 1 (0.53%) FactSet
7 1 (0.53%) Google
7 1 (0.53%) HP
7 1 (0.53%) Openreach
7 1 (0.53%) VMware
North Yorkshire
Volt
Salary: Total Package £24,094
Posted: 7 hours ago
Harrogate, North Yorkshire
SPS Resourcing
Salary: From £18,000 to £24,000 per annum including Excellent Bonus & Benefits
Posted: 2 days ago
London
McGregor Boyall
Salary: £35000 - £38000.00 per annum
Posted: 2 days ago
City, London
IPsoft
Salary: Excellent salary plus strong benefits package
Posted: 26 days ago