The table below looks at the statistics for the Customer Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Customer Analyst
Rank 823 844 827
Rank change year-on-year
+21 -17
Permanent jobs requiring a Customer Analyst 70 67 55
As % of all permanent IT jobs located in the UK 0.061% 0.061% 0.050%
As % of the Job Titles category 0.065% 0.064% 0.052%
Number of salaries quoted 63 65 46
Average salary £24,000 £26,000 £28,000
Average salary % change year-on-year
-7.69% -7.14%
90% offered a salary of more than £18,200 £16,700 £18,000
10% offered a salary of more than £42,000 £49,000 £37,750
UK excluding London average salary £22,000 £25,000 £21,000
% change year-on-year
-12.00% +19.04%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107809 104785 105042
As % of all permanent IT jobs located in the UK 94.62% 94.70% 95.27%
Number of salaries quoted 89260 86303 89863
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Customer Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 21 November 2014 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -17 66 £23,500 -9.61% 6
South East -8 22 £25,000 -44.44%
London -21 15 £42,500 +47.82% 3
East Midlands +12 12 £19,000 +18.75% 1
West Sussex - 10 £35,000 -
Northampton - 8 £19,000 -
Northamptonshire - 8 £19,000 -
Gatwick - 7 £35,000 -
North West -21 5 £16,500 -42.60%
Berkshire +19 4 £21,500 -
Manchester -16 4 £16,500 -8.33%
South West -19 4 £36,000 +94.59%
Reading - 4 £21,500 -
Leicestershire - 4 £20,000 -
Leicester - 4 £20,000 -
West Midlands +2 3 £22,000 -16.98%
Exeter +1 3 £36,000 +94.59%
Leeds -13 3 £22,000 -6.38%
Devon -17 3 £36,000 +94.59%
West Yorkshire -18 3 £22,000 -6.38%
Yorkshire -33 3 £22,000 -6.38%
Crawley - 3 - -
Altrincham - 3 £16,500 -
Southampton +9 2 £20,500 -2.38%
Brighton -2 2 £21,750 -
Bedfordshire -4 2 £33,750 +29.80%
East Sussex -9 2 £21,750 -
Hampshire -10 2 £20,500 -40.14%
East of England -23 2 £33,750 +29.80% 1
Scotland - 2 - -

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 21 November 2014, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 45 (37.19%) SQL
2 39 (32.23%) Analytical Skills
3 31 (25.62%) Finance
4 26 (21.49%) Marketing
5 25 (20.66%) Microsoft
5 25 (20.66%) Analytics
6 24 (19.83%) MS Office
7 23 (19.01%) Degree
7 23 (19.01%) Customer Insight
8 21 (17.36%) ITIL
8 21 (17.36%) SAS
9 19 (15.70%) MS Excel
10 16 (13.22%) Oracle
10 16 (13.22%) Retail
11 13 (10.74%) C
11 13 (10.74%) SC Cleared
11 13 (10.74%) Security Cleared
11 13 (10.74%) French Language
11 13 (10.74%) German Language
12 12 (9.92%) C#
12 12 (9.92%) MySQL
12 12 (9.92%) Windows
12 12 (9.92%) SLA
13 11 (9.09%) Management Information System
14 10 (8.26%) T-SQL
14 10 (8.26%) VB
14 10 (8.26%) Windows 7
15 9 (7.44%) Oracle Database
15 9 (7.44%) .NET
15 9 (7.44%) CRM

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 21 November 2014, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (17.36%) SAS
2 8 (6.61%) IIS
3 1 (0.83%) MS Exchange
3 1 (0.83%) Exchange Server 2010
3 1 (0.83%) Exchange Server 2013
Applications
1 24 (19.83%) MS Office
2 19 (15.70%) MS Excel
3 5 (4.13%) SPSS
4 2 (1.65%) FastStats
4 2 (1.65%) EViews
5 1 (0.83%) MS PowerPoint
Business Applications
1 3 (2.48%) Summit
2 2 (1.65%) Google Analytics
3 1 (0.83%) WebTrends
3 1 (0.83%) Dynamics CRM
Cloud Services
1 3 (2.48%) SaaS
2 1 (0.83%) PaaS
Communications & Networking
1 3 (2.48%) TCP/IP
1 3 (2.48%) Internet
Database & Business Intelligence
1 12 (9.92%) MySQL
2 9 (7.44%) Oracle Database
3 8 (6.61%) SQL Server
4 4 (3.31%) Data Mining
5 2 (1.65%) Data Warehouse
5 2 (1.65%) SAS Enterprise Guide
6 1 (0.83%) SAS Enterprise Miner
6 1 (0.83%) Big Data
6 1 (0.83%) Cognos Report Studio
6 1 (0.83%) Spotfire
Development Applications
1 1 (0.83%) Toad
General
1 31 (25.62%) Finance
2 26 (21.49%) Marketing
3 16 (13.22%) Retail
4 13 (10.74%) French Language
4 13 (10.74%) German Language
5 7 (5.79%) Italian Language
5 7 (5.79%) Spanish Language
6 4 (3.31%) Banking
7 3 (2.48%) Pharmaceutical
7 3 (2.48%) Telecoms
8 2 (1.65%) Japanese Language
8 2 (1.65%) Polish Language
8 2 (1.65%) Portuguese Language
8 2 (1.65%) Turkish Language
9 1 (0.83%) Retail Banking
9 1 (0.83%) Law
9 1 (0.83%) Manufacturing
Libraries, Frameworks & Software Standards
1 9 (7.44%) .NET
1 9 (7.44%) ASP.NET
2 1 (0.83%) XML
2 1 (0.83%) HTML
Miscellaneous
1 39 (32.23%) Analytical Skills
2 11 (9.09%) Management Information System
3 8 (6.61%) Statistics
3 8 (6.61%) Mathematics
4 6 (4.96%) Economics
5 4 (3.31%) User Experience
6 3 (2.48%) Computer Science
6 3 (2.48%) Credit Risk
7 2 (1.65%) Visualisation
7 2 (1.65%) Foreign Exchange (FX)
7 2 (1.65%) Hedge funds
8 1 (0.83%) NHS
8 1 (0.83%) Social Media
Operating Systems
1 12 (9.92%) Windows
2 10 (8.26%) Windows 7
3 7 (5.79%) UNIX
3 7 (5.79%) Windows Vista
4 4 (3.31%) Windows XP
5 3 (2.48%) Windows Server 2003
5 3 (2.48%) Linux
5 3 (2.48%) Windows Server 2008
Processes & Methodologies
1 25 (20.66%) Analytics
2 23 (19.01%) Customer Insight
3 21 (17.36%) ITIL
4 9 (7.44%) CRM
4 9 (7.44%) ITSM
4 9 (7.44%) Service Management
4 9 (7.44%) Data Analysis
5 7 (5.79%) Project Management
6 6 (4.96%) Time Management
7 5 (4.13%) E-Commerce
7 5 (4.13%) Business Intelligence
7 5 (4.13%) Marketing Strategy
8 4 (3.31%) Statistical Modelling
8 4 (3.31%) Customer Analytics
8 4 (3.31%) Campaign Analysis
8 4 (3.31%) Service Delivery
8 4 (3.31%) Business Development
8 4 (3.31%) Direct Marketing
8 4 (3.31%) Business Analysis
9 3 (2.48%) Logistics
Programming Languages
1 45 (37.19%) SQL
2 13 (10.74%) C
3 12 (9.92%) C#
4 10 (8.26%) T-SQL
4 10 (8.26%) VB
5 5 (4.13%) C++
6 3 (2.48%) Java
6 3 (2.48%) MATLAB
6 3 (2.48%) R
6 3 (2.48%) PL/SQL
7 2 (1.65%) VBA
8 1 (0.83%) JavaScript
Qualifications
1 23 (19.01%) Degree
2 13 (10.74%) SC Cleared
2 13 (10.74%) Security Cleared
3 8 (6.61%) ITIL Foundation Certificate
4 5 (4.13%) Microsoft Certification
5 1 (0.83%) ITIL Certification
Quality Assurance & Compliance
1 12 (9.92%) SLA
2 3 (2.48%) ISO 14001
2 3 (2.48%) ISO 9001
System Software
1 1 (0.83%) Active Directory
Systems Management
1 2 (1.65%) Nagios
1 2 (1.65%) Kibana
Vendors
1 25 (20.66%) Microsoft
2 16 (13.22%) Oracle
3 8 (6.61%) Citrix
4 4 (3.31%) Remedy
5 2 (1.65%) Alterian
5 2 (1.65%) Google
5 2 (1.65%) Unica
5 2 (1.65%) SmartFocus
5 2 (1.65%) New Relic
5 2 (1.65%) Cognos
6 1 (0.83%) Business Objects
6 1 (0.83%) Netezza
6 1 (0.83%) MicroStrategy
6 1 (0.83%) Salesforce.com
London
MKR Solutions LLP
Salary: bonus and benefits
Posted: Yesterday
Cardiff
Hays IT - Uk Posting account
Salary: £24000.00 - £36000.00 per annum + Benefits Package
Posted: 4 days ago
Cardiff
Hays IT - Uk Posting account
Salary: £24000.00 - £36000.00 per annum
Posted: 5 days ago
City of London
Huxley Banking & Financial Services
Salary: £25000 - £30000 per annum + competitive
Posted: 19 days ago
London
Bridge Noble
Salary: £20000 - £28000 per annum + 10 % Bonus and Excellent Benefits
Posted: 23 days ago
St. Albans, Hertfordshire
Sky IQ
Posted: 25 days ago