The table below looks at the statistics for the Customer Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Customer Analyst
Rank 819 862 818
Rank change year-on-year
+43 -44
Permanent jobs requiring a Customer Analyst 81 48 74
As % of all permanent IT jobs located in the UK 0.073% 0.042% 0.070%
As % of the Job Titles category 0.078% 0.044% 0.074%
Number of salaries quoted 57 42 52
Average salary £30,000 £24,250 £24,500
Average salary % change year-on-year
+23.71% -1.02%
90% offered a salary of more than £19,950 £16,550 £19,000
10% offered a salary of more than £45,000 £40,000 £49,000
UK excluding London average salary £21,500 £21,500 £22,750
% change year-on-year
- -5.49%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104280 108595 100152
As % of all permanent IT jobs located in the UK 94.20% 94.52% 94.28%
Number of salaries quoted 86823 87800 83027
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Customer Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 31 August 2015 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +49 79 £30,000 +22.44% 12
London +13 20 £34,500 -13.75% 4
South East +24 19 £42,500 +54.54% 2
East of England +19 16 £21,500 +30.30% 1
Surrey +12 11 £35,000 -12.50% 1
South Yorkshire - 9 £21,000 -
Yorkshire - 9 £21,000 -
Sheffield - 9 £21,000 -
Cambridgeshire +17 8 £20,000 -23.07% 1
Peterborough - 6 - -
South West - 6 £16,238 - 3
North West +8 5 £31,000 +14.81%
East Midlands -10 5 £21,000 -2.32% 1
Bedfordshire +15 4 £21,500 -21.81%
Kent - 4 - -
Hertfordshire -3 3 £34,000 +106.06%
Devon - 3 £16,200 -
Dunstable - 3 £21,500 -
Exeter - 3 £16,200 -
Cambridge +15 2 £20,000 -23.07% 1
Cheshire -6 2 - -
Scotland -7 2 - -
Nottinghamshire -21 2 £22,750 +5.81%
Sussex - 2 - -
Derbyshire - 2 - -
Hemel Hempstead - 2 - -
Croydon - 2 £15,000 -
Derby - 2 - -
Bristol - 2 - - 1
City of London +14 1 £32,500 -18.75% 1

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 31 August 2015, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 58 (32.22%) Analytical Skills
2 56 (31.11%) MS Excel
3 54 (30.00%) MS Office
4 52 (28.89%) SQL
5 49 (27.22%) Marketing
6 47 (26.11%) Customer Insight
6 47 (26.11%) Analytics
7 44 (24.44%) ITIL
8 42 (23.33%) Microsoft
9 39 (21.67%) Business Intelligence
10 38 (21.11%) Banking
11 37 (20.56%) SAS
12 35 (19.44%) Finance
13 34 (18.89%) SLA
14 31 (17.22%) CRM
15 30 (16.67%) Oracle
15 30 (16.67%) Tableau
16 24 (13.33%) MS PowerPoint
16 24 (13.33%) Degree
17 23 (12.78%) Retail
18 19 (10.56%) Windows
19 18 (10.00%) Active Directory
19 18 (10.00%) Incident Management
20 17 (9.44%) Root Cause Analysis
21 16 (8.89%) Time Management
21 16 (8.89%) Management Information System
22 15 (8.33%) BusinessObjects
22 15 (8.33%) Visualisation
23 14 (7.78%) Data Mining
23 14 (7.78%) E-Commerce

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 31 August 2015, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (20.56%) SAS
2 12 (6.67%) SharePoint
3 5 (2.78%) Apache
4 2 (1.11%) JBoss
Applications
1 56 (31.11%) MS Excel
2 54 (30.00%) MS Office
3 24 (13.33%) MS PowerPoint
4 9 (5.00%) SPSS
5 1 (0.56%) Stata
5 1 (0.56%) MS Visio
5 1 (0.56%) FastStats
Business Applications
1 12 (6.67%) Remedy ITSM
2 1 (0.56%) Adobe Campaign
2 1 (0.56%) Unica
Cloud Services
1 8 (4.44%) Amazon AWS
2 7 (3.89%) SaaS
2 7 (3.89%) Google Analytics
3 1 (0.56%) Adobe Analytics
3 1 (0.56%) Responsys
3 1 (0.56%) Silverpop
Communications & Networking
1 9 (5.00%) Internet
2 5 (2.78%) SSH
2 5 (2.78%) Broadband
3 3 (1.67%) LAN
3 3 (1.67%) WAN
4 1 (0.56%) SMS
4 1 (0.56%) PCoIP
Database & Business Intelligence
1 15 (8.33%) BusinessObjects
2 14 (7.78%) Data Mining
3 13 (7.22%) SQL Server Reporting Services
3 13 (7.22%) Oracle BI EE
4 12 (6.67%) SQL Server
5 11 (6.11%) QlikView
6 8 (4.44%) SQL Server Integration Services
6 8 (4.44%) Amazon Redshift
7 7 (3.89%) Oracle Database
7 7 (3.89%) Spotfire
7 7 (3.89%) Data Warehouse
8 6 (3.33%) Oracle Reports
8 6 (3.33%) Oracle Database 11g
9 5 (2.78%) MySQL
10 4 (2.22%) Crystal Reports
11 2 (1.11%) Star Schema
11 2 (1.11%) Base SAS
11 2 (1.11%) Relational Database
11 2 (1.11%) SAS Enterprise Miner
12 1 (0.56%) SAS Enterprise Guide
General
1 49 (27.22%) Marketing
2 38 (21.11%) Banking
3 35 (19.44%) Finance
4 23 (12.78%) Retail
5 7 (3.89%) Publishing
6 6 (3.33%) Financial Institution
7 5 (2.78%) Telecoms
7 5 (2.78%) Retail Banking
8 4 (2.22%) Pharmaceutical
9 3 (1.67%) Advertising
9 3 (1.67%) Games
9 3 (1.67%) Multimedia
9 3 (1.67%) French Language
10 2 (1.11%) Private Banking
10 2 (1.11%) Military
10 2 (1.11%) Law
11 1 (0.56%) German Language
Libraries, Frameworks & Software Standards
1 6 (3.33%) XML
2 5 (2.78%) REST
3 2 (1.11%) COM
3 2 (1.11%) Tapestry
4 1 (0.56%) HTML
4 1 (0.56%) .NET
4 1 (0.56%) ASP.NET
Miscellaneous
1 58 (32.22%) Analytical Skills
2 16 (8.89%) Management Information System
3 15 (8.33%) Visualisation
4 12 (6.67%) Social Media
5 10 (5.56%) Mathematics
6 7 (3.89%) Digital Media
7 6 (3.33%) Computer Science
8 4 (2.22%) Statistics
9 3 (1.67%) NHS
9 3 (1.67%) Clustering
9 3 (1.67%) E-Learning
10 2 (1.11%) Economics
10 2 (1.11%) Enterprise Software
10 2 (1.11%) Data Centre
10 2 (1.11%) User Experience
11 1 (0.56%) Mobile Payment
11 1 (0.56%) Data Extraction
11 1 (0.56%) Social Gaming
11 1 (0.56%) Physics
Operating Systems
1 19 (10.56%) Windows
2 11 (6.11%) UNIX
3 7 (3.89%) Windows 7
3 7 (3.89%) Linux
4 2 (1.11%) Windows XP
Processes & Methodologies
1 47 (26.11%) Customer Insight
1 47 (26.11%) Analytics
2 44 (24.44%) ITIL
3 39 (21.67%) Business Intelligence
4 31 (17.22%) CRM
5 18 (10.00%) Incident Management
6 17 (9.44%) Root Cause Analysis
7 16 (8.89%) Time Management
8 14 (7.78%) E-Commerce
9 13 (7.22%) Customer Intelligence
9 13 (7.22%) Information Management
10 12 (6.67%) Data Analysis
10 12 (6.67%) ITSM
11 10 (5.56%) Change Management
12 9 (5.00%) Project Management
12 9 (5.00%) Stakeholder Management
12 9 (5.00%) Agile Software Development
12 9 (5.00%) Direct Marketing
12 9 (5.00%) Customer Segmentation
13 8 (4.44%) Dashboard Development
Programming Languages
1 52 (28.89%) SQL
2 10 (5.56%) VBA
3 9 (5.00%) Java
3 9 (5.00%) JavaScript
3 9 (5.00%) R
4 5 (2.78%) C
4 5 (2.78%) PL/SQL
5 3 (1.67%) MATLAB
6 2 (1.11%) C#
7 1 (0.56%) PHP
7 1 (0.56%) Python
Qualifications
1 24 (13.33%) Degree
2 5 (2.78%) ITIL Certification
3 2 (1.11%) ISEB
3 2 (1.11%) ISTQB
4 1 (0.56%) MBA
4 1 (0.56%) Security Cleared
Quality Assurance & Compliance
1 34 (18.89%) SLA
2 3 (1.67%) ISO 9001
3 2 (1.11%) QA
System Software
1 18 (10.00%) Active Directory
2 2 (1.11%) VMware Infrastructure
3 1 (0.56%) KVM
3 1 (0.56%) VMware Workstation
Systems Management
1 12 (6.67%) ServiceCenter
2 5 (2.78%) Kibana
2 5 (2.78%) Nagios
Vendors
1 42 (23.33%) Microsoft
2 30 (16.67%) Oracle
2 30 (16.67%) Tableau
3 13 (7.22%) HP
4 12 (6.67%) Remedy
5 9 (5.00%) Google
5 9 (5.00%) Sysomos
6 8 (4.44%) Alteryx
7 7 (3.89%) SAP
8 5 (2.78%) New Relic
9 4 (2.22%) Tieto
9 4 (2.22%) ServiceNow
9 4 (2.22%) Alterian
10 2 (1.11%) VMware
10 2 (1.11%) Adobe
10 2 (1.11%) Cognos
11 1 (0.56%) Chordiant
11 1 (0.56%) IBM
11 1 (0.56%) Dell
11 1 (0.56%) Intel
London
Experis Ltd
Salary: £43000.00 per annum
Posted: 3 days ago
City, London
ANSON MCCADE
Salary: £50k-£60k+performance bonus+pension+healthcare&more.
Posted: 5 days ago
Bristol
Churchill Frank
Salary: £55000 - £58000 per annum + Bonus Scheme
Posted: 6 days ago
London
Churchill Frank
Salary: £35000 - £55000 per annum + bonus scheme
Posted: 7 days ago
Gloucestershire
Churchill Frank
Salary: £45000 - £60000 per annum
Posted: 7 days ago
London
Churchill Frank
Posted: 11 days ago
Cambridge, Cambridgeshire
Cambridge University Press
Posted: 17 days ago
Gloucestershire
Churchill Frank
Salary: £45000 - £60000 per annum
Posted: 18 days ago
East Midlands
Real Staffing
Salary: £25000 - £35000 per annum + competitive benefits package
Posted: 24 days ago