The table below looks at the statistics for the Customer Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Customer Analyst
Rank 848 829 818
Rank change year-on-year
-19 -11
Permanent jobs requiring a Customer Analyst 47 57 62
As % of all permanent IT jobs located in the UK 0.041% 0.053% 0.054%
As % of the Job Titles category 0.044% 0.056% 0.056%
Number of salaries quoted 40 53 47
Average salary £22,000 £26,000 £29,000
Average salary % change year-on-year
-15.38% -10.34%
90% offered a salary of more than £17,950 £16,100 £19,200
10% offered a salary of more than £47,750 £50,000 £41,000
UK excluding London average salary £21,125 £25,500 £22,500
% change year-on-year
-17.15% +13.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107784 102248 109748
As % of all permanent IT jobs located in the UK 94.53% 94.51% 95.28%
Number of salaries quoted 87953 84954 93424
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Customer Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 20 October 2014 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -25 46 £22,000 -15.38% 11
South East -5 17 £21,500 -14.00% 4
London -2 10 £48,750 +77.27% 4
East Midlands -4 6 £18,500 +15.62% 1
North West - 6 £18,000 -
Northamptonshire - 6 £18,500 - 1
Northampton - 6 £18,500 -
Berkshire +11 4 £21,500 - 1
Hampshire -1 4 £20,500 -25.45%
West Sussex -5 4 £36,000 +58.24% 1
Reading - 4 £21,500 - 1
Southampton - 4 £20,500 -
Manchester - 4 £16,500 -
Crawley -3 3 - -
East of England -25 3 £30,000 +15.38% 1
Altrincham - 3 £16,500 -
East Sussex -7 2 £21,750 -
Brighton -9 2 £21,750 -
Bedfordshire -17 2 £30,000 +15.38%
South West -18 2 £36,000 +2.85% 1
West Midlands -22 2 £20,750 -21.69%
City of London - 2 £27,500 - 2
Devon - 2 £36,000 -
Exeter - 2 £36,000 -
Surrey -9 1 £35,000 +45.83%
Hertfordshire -11 1 - -
Oxfordshire - 1 £17,500 -
Staffordshire - 1 £22,000 -
Scotland - 1 - -
Gatwick - 1 £36,000 - 1

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 20 October 2014, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 42 (37.84%) Analytical Skills
2 41 (36.94%) SQL
3 30 (27.03%) Marketing
3 30 (27.03%) Finance
4 28 (25.23%) Customer Insight
5 24 (21.62%) Analytics
5 24 (21.62%) SAS
6 21 (18.92%) Microsoft
7 20 (18.02%) MS Office
8 16 (14.41%) Degree
9 15 (13.51%) Data Analysis
9 15 (13.51%) ITIL
10 14 (12.61%) Oracle
10 14 (12.61%) MS Excel
10 14 (12.61%) Retail
11 11 (9.91%) SQL Server
11 11 (9.91%) Windows
11 11 (9.91%) C#
11 11 (9.91%) SC Cleared
11 11 (9.91%) Security Cleared
12 10 (9.01%) T-SQL
12 10 (9.01%) VB
12 10 (9.01%) SLA
13 9 (8.11%) .NET
13 9 (8.11%) MySQL
13 9 (8.11%) ASP.NET
13 9 (8.11%) Management Information System
13 9 (8.11%) French Language
13 9 (8.11%) German Language
13 9 (8.11%) Windows 7

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 20 October 2014, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (21.62%) SAS
2 8 (7.21%) IIS
3 1 (0.90%) MS Exchange
3 1 (0.90%) Exchange Server 2010
3 1 (0.90%) Exchange Server 2013
Applications
1 20 (18.02%) MS Office
2 14 (12.61%) MS Excel
3 2 (1.80%) SPSS
4 1 (0.90%) S-PLUS
4 1 (0.90%) MS PowerPoint
4 1 (0.90%) FastStats
Business Applications
1 2 (1.80%) Summit
1 2 (1.80%) Google Analytics
2 1 (0.90%) Dynamics CRM
Communications & Networking
1 3 (2.70%) TCP/IP
1 3 (2.70%) Internet
Database & Business Intelligence
1 11 (9.91%) SQL Server
2 9 (8.11%) Oracle Database
2 9 (8.11%) MySQL
3 4 (3.60%) Data Warehouse
3 4 (3.60%) Data Mining
4 2 (1.80%) Crystal Reports
4 2 (1.80%) SAS Enterprise Guide
5 1 (0.90%) Big Data
5 1 (0.90%) SQL Server 2005
5 1 (0.90%) Spotfire
5 1 (0.90%) QlikView
5 1 (0.90%) SQL Server Analysis Services
5 1 (0.90%) Base SAS
5 1 (0.90%) Cognos Report Studio
General
1 30 (27.03%) Finance
1 30 (27.03%) Marketing
2 14 (12.61%) Retail
3 9 (8.11%) French Language
3 9 (8.11%) German Language
4 5 (4.50%) Banking
5 4 (3.60%) Games
5 4 (3.60%) Italian Language
5 4 (3.60%) Spanish Language
6 3 (2.70%) Telecoms
7 2 (1.80%) Pharmaceutical
7 2 (1.80%) Turkish Language
7 2 (1.80%) Japanese Language
7 2 (1.80%) Polish Language
7 2 (1.80%) Portuguese Language
8 1 (0.90%) Law
8 1 (0.90%) Manufacturing
8 1 (0.90%) Retail Banking
Libraries, Frameworks & Software Standards
1 9 (8.11%) .NET
1 9 (8.11%) ASP.NET
Miscellaneous
1 42 (37.84%) Analytical Skills
2 9 (8.11%) Management Information System
3 8 (7.21%) Statistics
3 8 (7.21%) Mathematics
4 6 (5.41%) Economics
5 3 (2.70%) Credit Risk
5 3 (2.70%) Visualisation
5 3 (2.70%) User Experience
6 2 (1.80%) Hedge funds
6 2 (1.80%) Computer Science
6 2 (1.80%) Foreign Exchange (FX)
7 1 (0.90%) NHS
7 1 (0.90%) Online Games
7 1 (0.90%) Social Media
Operating Systems
1 11 (9.91%) Windows
2 9 (8.11%) Windows 7
3 6 (5.41%) Windows Vista
4 4 (3.60%) Windows Server 2008
5 3 (2.70%) Windows XP
5 3 (2.70%) Windows Server 2003
Processes & Methodologies
1 28 (25.23%) Customer Insight
2 24 (21.62%) Analytics
3 15 (13.51%) ITIL
3 15 (13.51%) Data Analysis
4 8 (7.21%) CRM
4 8 (7.21%) Project Management
5 7 (6.31%) Service Management
5 7 (6.31%) ITSM
6 6 (5.41%) Direct Marketing
6 6 (5.41%) Time Management
6 6 (5.41%) Statistical Modelling
6 6 (5.41%) Marketing Strategy
7 5 (4.50%) Stakeholder Engagement
7 5 (4.50%) Operations Research
7 5 (4.50%) E-Commerce
7 5 (4.50%) Business Intelligence
8 4 (3.60%) Service Delivery
8 4 (3.60%) Business Development
8 4 (3.60%) Business Analysis
8 4 (3.60%) User Stories
Programming Languages
1 41 (36.94%) SQL
2 11 (9.91%) C#
3 10 (9.01%) T-SQL
3 10 (9.01%) VB
4 8 (7.21%) C
5 2 (1.80%) C++
5 2 (1.80%) MATLAB
5 2 (1.80%) R
6 1 (0.90%) JavaScript
6 1 (0.90%) VBA
Qualifications
1 16 (14.41%) Degree
2 11 (9.91%) SC Cleared
2 11 (9.91%) Security Cleared
3 6 (5.41%) ITIL Foundation Certificate
4 3 (2.70%) Microsoft Certification
5 1 (0.90%) ITIL Certification
Quality Assurance & Compliance
1 10 (9.01%) SLA
2 2 (1.80%) ISO 14001
2 2 (1.80%) ISO 9001
System Software
1 1 (0.90%) Active Directory
Vendors
1 21 (18.92%) Microsoft
2 14 (12.61%) Oracle
3 8 (7.21%) Citrix
4 4 (3.60%) Remedy
4 4 (3.60%) Cognos
5 3 (2.70%) Business Objects
6 2 (1.80%) Google
7 1 (0.90%) Netezza
7 1 (0.90%) SmartFocus
7 1 (0.90%) Alterian
7 1 (0.90%) MicroStrategy
7 1 (0.90%) Salesforce.com
Reading, Berkshire
Hunter Macdonald
Salary: Up to £25,000 per annum Package based on skills and experience.
Posted: 3 days ago
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: £36000 Per Annum
Posted: 3 days ago
South East
Vodafone
Posted: 3 days ago
Northamptonshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum
Posted: 3 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: £1 per annum + COMP
Posted: 7 days ago
London
Opus Recruitment Solutions Ltd
Salary: £40000 - £55000 per annum
Posted: 10 days ago
Peterborough, Cambridgeshire
The SmartList
Salary: £17000-£21500 depending on experience
Posted: 11 days ago
South East
Vodafone
Posted: 19 days ago