The table below looks at the statistics for the Customer Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Customer Analyst
Rank 815 793 819
Rank change year-on-year
-22 +26
Permanent jobs requiring a Customer Analyst 64 79 59
As % of all permanent IT jobs located in the UK 0.061% 0.076% 0.053%
As % of the Job Titles category 0.064% 0.081% 0.056%
Number of salaries quoted 60 63 44
Average salary £32,500 £34,500 £35,000
Average salary % change year-on-year
-5.79% -1.42%
90% offered a salary of more than £20,000 £18,100 £21,000
10% offered a salary of more than £50,500 £50,000 £40,000
UK excluding London average salary £30,000 £33,500 £35,000
% change year-on-year
-10.44% -4.28%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99917 98112 105285
As % of all permanent IT jobs located in the UK 94.81% 94.57% 95.14%
Number of salaries quoted 83183 79195 90333
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Customer Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 27 January 2015 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -18 60 £32,500 -5.79% 11
London +30 32 £32,500 -19.75% 5
South East -45 7 £35,000 -26.31% 2
East Midlands +24 5 £20,000 +64.60%
East of England -12 4 £22,500 -35.71%
South West -20 4 £36,750 +83.75% 1
West Midlands - 4 £30,750 - 2
West Sussex - 4 £35,000 -
Gatwick - 4 £35,000 -
West Yorkshire -3 3 £22,000 -6.38%
Leeds -6 3 £22,000 -6.38%
Yorkshire -17 3 £22,000 -6.38%
Warwickshire - 3 £30,750 -
Leicestershire - 3 £20,000 -
Leicester - 3 £20,000 -
Warwick - 3 £30,750 -
Bedfordshire - 3 £22,500 -
Surrey -4 2 £45,000 +176.92% 1
Gloucestershire -5 2 £22,750 +87.24%
Bristol -6 2 £50,250 +45.65%
Cheltenham -13 2 £22,750 +87.24%
Guildford - 2 £45,000 - 1
Cardiff - 2 £30,000 -
Dunstable - 2 £22,500 -
Midlothian - 2 - -
Scotland - 2 - - 1
Wales - 2 £30,000 -
South Wales - 2 £30,000 -
Manchester -11 1 £20,000 -
North West -23 1 £20,000 -46.66% 1

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 27 January 2015, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 51 (42.86%) SQL
2 34 (28.57%) Customer Insight
3 32 (26.89%) Analytics
3 32 (26.89%) Analytical Skills
3 32 (26.89%) Finance
3 32 (26.89%) Microsoft
4 30 (25.21%) MS Office
5 29 (24.37%) Marketing
6 28 (23.53%) Degree
7 27 (22.69%) MS Excel
7 27 (22.69%) SAS
8 18 (15.13%) ITIL
9 17 (14.29%) Retail
10 15 (12.61%) CRM
11 14 (11.76%) SPSS
12 13 (10.92%) SLA
13 12 (10.08%) German Language
13 12 (10.08%) Time Management
13 12 (10.08%) SC Cleared
13 12 (10.08%) Security Cleared
14 11 (9.24%) French Language
14 11 (9.24%) C
15 10 (8.40%) Oracle
15 10 (8.40%) UNIX
15 10 (8.40%) Google
15 10 (8.40%) Google Analytics
15 10 (8.40%) Customer Analysis
15 10 (8.40%) Customer Segmentation
16 9 (7.56%) Propensity Modelling
16 9 (7.56%) Data Analysis

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 27 January 2015, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (22.69%) SAS
2 1 (0.84%) Exchange Server 2010
2 1 (0.84%) Exchange Server 2013
2 1 (0.84%) MS Exchange
Applications
1 30 (25.21%) MS Office
2 27 (22.69%) MS Excel
3 14 (11.76%) SPSS
4 2 (1.68%) FastStats
4 2 (1.68%) EViews
5 1 (0.84%) MS PowerPoint
Business Applications
1 10 (8.40%) Google Analytics
2 3 (2.52%) Summit
3 1 (0.84%) WebTrends
Cloud Services
1 5 (4.20%) SaaS
2 2 (1.68%) PaaS
Communications & Networking
1 3 (2.52%) Internet
Database & Business Intelligence
1 8 (6.72%) Big Data
2 5 (4.20%) Data Mining
2 5 (4.20%) MySQL
3 3 (2.52%) Spotfire
3 3 (2.52%) QlikView
3 3 (2.52%) Oracle Database 11g
3 3 (2.52%) Oracle Database
4 2 (1.68%) SAS Enterprise Guide
4 2 (1.68%) Oracle Reports
4 2 (1.68%) Data Warehouse
5 1 (0.84%) SQL Server
5 1 (0.84%) Crystal Reports
5 1 (0.84%) SAS Enterprise Miner
5 1 (0.84%) Oracle BI EE
5 1 (0.84%) Relational Database
5 1 (0.84%) Cognos Report Studio
5 1 (0.84%) SQL Server Reporting Services
5 1 (0.84%) SQL Server Integration Services
Development Applications
1 1 (0.84%) Toad
General
1 32 (26.89%) Finance
2 29 (24.37%) Marketing
3 17 (14.29%) Retail
4 12 (10.08%) German Language
5 11 (9.24%) French Language
6 7 (5.88%) Italian Language
6 7 (5.88%) Spanish Language
7 5 (4.20%) Pharmaceutical
8 4 (3.36%) Telecoms
8 4 (3.36%) Banking
9 2 (1.68%) Financial Institution
9 2 (1.68%) Manufacturing
9 2 (1.68%) Advertising
9 2 (1.68%) Japanese Language
9 2 (1.68%) Polish Language
9 2 (1.68%) Portuguese Language
9 2 (1.68%) Retail Banking
9 2 (1.68%) Turkish Language
9 2 (1.68%) Online Betting
10 1 (0.84%) Games
Libraries, Frameworks & Software Standards
1 3 (2.52%) HTML
1 3 (2.52%) XML
2 1 (0.84%) .NET
2 1 (0.84%) ADO
Miscellaneous
1 32 (26.89%) Analytical Skills
2 9 (7.56%) Statistics
2 9 (7.56%) Management Information System
3 7 (5.88%) Economics
3 7 (5.88%) Mathematics
4 4 (3.36%) User Experience
5 3 (2.52%) Computer Science
5 3 (2.52%) Social Media
6 2 (1.68%) Hedge funds
6 2 (1.68%) Data Extraction
6 2 (1.68%) Visualisation
6 2 (1.68%) Foreign Exchange (FX)
7 1 (0.84%) Open Source
Operating Systems
1 10 (8.40%) UNIX
2 9 (7.56%) Windows
3 7 (5.88%) Linux
3 7 (5.88%) Windows 7
4 4 (3.36%) Windows XP
4 4 (3.36%) Windows Vista
Processes & Methodologies
1 34 (28.57%) Customer Insight
2 32 (26.89%) Analytics
3 18 (15.13%) ITIL
4 15 (12.61%) CRM
5 12 (10.08%) Time Management
6 10 (8.40%) Customer Analysis
6 10 (8.40%) Customer Segmentation
7 9 (7.56%) Propensity Modelling
7 9 (7.56%) Direct Marketing
7 9 (7.56%) Data Analysis
7 9 (7.56%) ITSM
8 8 (6.72%) Service Management
8 8 (6.72%) Customer Analytics
9 7 (5.88%) Business Intelligence
10 6 (5.04%) E-Commerce
10 6 (5.04%) Incident Management
11 5 (4.20%) Data Modelling
11 5 (4.20%) Campaign Analysis
11 5 (4.20%) Statistical Modelling
11 5 (4.20%) Continuous Improvement
Programming Languages
1 51 (42.86%) SQL
2 11 (9.24%) C
3 8 (6.72%) T-SQL
4 7 (5.88%) PL/SQL
5 6 (5.04%) C++
6 5 (4.20%) Java
7 4 (3.36%) C#
7 4 (3.36%) R
8 2 (1.68%) VBA
8 2 (1.68%) MATLAB
9 1 (0.84%) PHP
Qualifications
1 28 (23.53%) Degree
2 12 (10.08%) SC Cleared
2 12 (10.08%) Security Cleared
3 8 (6.72%) ITIL Foundation Certificate
4 5 (4.20%) Microsoft Certification
5 1 (0.84%) ITIL Certification
5 1 (0.84%) HND
Quality Assurance & Compliance
1 13 (10.92%) SLA
2 3 (2.52%) ISO 14001
2 3 (2.52%) ISO 9001
3 1 (0.84%) ISO 9000
System Software
1 2 (1.68%) Active Directory
Systems Management
1 5 (4.20%) Nagios
2 4 (3.36%) Kibana
Vendors
1 32 (26.89%) Microsoft
2 10 (8.40%) Oracle
2 10 (8.40%) Google
3 5 (4.20%) New Relic
4 4 (3.36%) Tableau
4 4 (3.36%) Remedy
4 4 (3.36%) Business Objects
5 3 (2.52%) Unica
6 2 (1.68%) SmartFocus
6 2 (1.68%) Alterian
7 1 (0.84%) Cognos
7 1 (0.84%) Salesforce.com
7 1 (0.84%) LexisNexis
Banbury, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum
Posted: 12 hours ago
Guildford, Surrey
ARC IT Recruitment Ltd
Salary: £40000 - £50000 Per Annum
Posted: 4 days ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £17000 - £22000 per annum + pension, BUPA healthcare, parking
Posted: 6 days ago
Edinburgh
Churchill Frank
Posted: 10 days ago
London
Austin Fraser Limited
Salary: £38000.00 - £42000.00 per annum + Benefits
Posted: 12 days ago
London
Next Ventures Limited
Salary: £25,000 - £45,000 per year
Posted: 19 days ago
Wiltshire
Churchill Frank
Posted: 20 days ago