The statistics below represent IT jobs advertised across the UK that had Customer Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Customer Analyst
UK
Rank 799 862 863
Rank change year-on-year
+63 +1
Permanent jobs requiring a Customer Analyst 57 83 87
As % of all permanent IT jobs located in the UK 0.068% 0.082% 0.083%
As % of the Job Titles category 0.070% 0.085% 0.086%
Number of salaries quoted 47 70 83
Median salary £37,500 £33,250 £32,500
Median salary % change year-on-year
+12.78% +2.30%
90% offered a salary of more than £20,972 £21,000 £21,000
10% offered a salary of more than £48,100 £52,750 £52,100
UK excluding London median salary £35,000 £30,000 £29,000
% change year-on-year
+16.66% +3.44%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
80929 97392 101732
As % of all permanent IT jobs located in the UK 96.33% 96.45% 96.67%
Number of salaries quoted 67146 81719 84044
Median salary £45,500 £45,000 £45,000
Median salary % change year-on-year
+1.11% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Customer Analyst
Jobs Demand Trend

The demand trend of job ads that featured Customer Analyst in the job title.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 21 February 2017 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 29 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +70 54 £35,000 +7.69% 8
London +66 25 £37,500 -18.47% 5
East Midlands +11 11 £43,000 +104.76%
City of London +37 9 £35,000 -26.31% 1
Nottingham - 7 £52,000 -
Nottinghamshire - 7 £52,000 -
West Midlands +28 5 £30,000 +46.34%
Birmingham +19 4 £35,500 +73.17%
East of England +18 4 £35,000 -4.10% 1
Northamptonshire +12 4 £43,000 +104.76%
Manchester -27 4 £19,500 -38.09%
North West -29 4 £19,500 -38.09%
South East +55 3 £25,000 - 2
Altrincham - 3 £19,500 -
Yorkshire +20 2 £20,972 -31.79%
Hertfordshire +7 2 £27,000 -26.02% 1
North Yorkshire -3 2 £20,972 +10.37%
Surrey +43 1 £42,500 +41.66% 1
Berkshire +43 1 £25,000 -33.33%
Buckinghamshire +26 1 £22,500 -55.00% 1
Guildford +20 1 £42,500 +88.88% 1
Cambridge +14 1 £37,500 -2.59%
Cambridgeshire -1 1 £37,500 -2.59%
Norfolk -16 1 - -
Norwich - 1 - -
Marlow - 1 £22,500 - 1
Stevenage - 1 £19,000 -
Solihull - 1 £30,000 -
Salford - 1 £30,000 -

Customer Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 21 February 2017, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Customer Analyst in the job title.

1 54 (38.85%) SQL
2 35 (25.18%) Finance
3 32 (23.02%) Microsoft
4 30 (21.58%) Customer Insight
5 29 (20.86%) Degree
6 28 (20.14%) Analytical Skills
7 27 (19.42%) Analytics
8 24 (17.27%) Marketing
9 22 (15.83%) SLA
9 22 (15.83%) SAS
9 22 (15.83%) MS Excel
10 19 (13.67%) Retail
11 17 (12.23%) CRM
11 17 (12.23%) Windows
12 15 (10.79%) Product Management
13 14 (10.07%) Business Analysis
13 14 (10.07%) MS Office
14 13 (9.35%) Agile Software Development
15 11 (7.91%) Business Intelligence
15 11 (7.91%) Service Management
15 11 (7.91%) SaaS
16 10 (7.19%) QA
16 10 (7.19%) IMail Server
16 10 (7.19%) Data Analysis
16 10 (7.19%) SMTP
16 10 (7.19%) Internet
16 10 (7.19%) E-Commerce
17 9 (6.47%) SQL Server
17 9 (6.47%) SPSS
17 9 (6.47%) Banking

Customer Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (15.83%) SAS
2 8 (5.76%) Apache
3 6 (4.32%) IIS
4 2 (1.44%) JBoss
5 1 (0.72%) Confluence
5 1 (0.72%) nginx
5 1 (0.72%) SharePoint
Applications
1 22 (15.83%) MS Excel
2 14 (10.07%) MS Office
3 9 (6.47%) SPSS
4 2 (1.44%) MS PowerPoint
5 1 (0.72%) MS Visio
Business Applications
1 2 (1.44%) Retail-J
1 2 (1.44%) SAP Oil and Gas
1 2 (1.44%) Unica
2 1 (0.72%) Eloqua
2 1 (0.72%) SAP CRM
2 1 (0.72%) SAP ERP
2 1 (0.72%) SAP IS-U
Cloud Services
1 11 (7.91%) SaaS
Communications & Networking
1 10 (7.19%) Internet
1 10 (7.19%) SMTP
2 7 (5.04%) LAN
2 7 (5.04%) WAN
3 6 (4.32%) Intrusion Detection
3 6 (4.32%) Network Security
4 4 (2.88%) TCP/IP
5 2 (1.44%) SMS
6 1 (0.72%) FTP
6 1 (0.72%) LDAP
6 1 (0.72%) Remote Desktop
6 1 (0.72%) Wireless
Database & Business Intelligence
1 9 (6.47%) SQL Server
2 3 (2.16%) Big Data
2 3 (2.16%) BusinessObjects
3 2 (1.44%) Data Mining
3 2 (1.44%) Data Warehouse
3 2 (1.44%) MySQL
3 2 (1.44%) SQL Server Reporting Services
4 1 (0.72%) Base SAS
4 1 (0.72%) Crystal Reports
4 1 (0.72%) MS Access
4 1 (0.72%) Oracle BI EE
4 1 (0.72%) Oracle Reports
4 1 (0.72%) Power BI
4 1 (0.72%) PowerPivot
4 1 (0.72%) QlikView
4 1 (0.72%) SQL Server Integration Services
Development Applications
1 5 (3.60%) SQL Server Management Studio (SSMS)
2 1 (0.72%) JIRA
General
1 35 (25.18%) Finance
2 24 (17.27%) Marketing
3 19 (13.67%) Retail
4 9 (6.47%) Banking
5 6 (4.32%) Financial Institution
6 5 (3.60%) French Language
7 4 (2.88%) Telecoms
8 3 (2.16%) German Language
8 3 (2.16%) Law
9 2 (1.44%) Back Office
9 2 (1.44%) Electronics
9 2 (1.44%) Games
9 2 (1.44%) Manufacturing
10 1 (0.72%) Billing
10 1 (0.72%) Investment Banking
10 1 (0.72%) Legal
Libraries, Frameworks & Software Standards
1 2 (1.44%) DHTML
1 2 (1.44%) HTML
2 1 (0.72%) FIX Protocol
2 1 (0.72%) LAMP
2 1 (0.72%) LEMP Stack
Miscellaneous
1 28 (20.14%) Analytical Skills
2 7 (5.04%) Data Centre
3 6 (4.32%) Hedge funds
3 6 (4.32%) User Experience
4 4 (2.88%) Credit Risk
5 2 (1.44%) Computer Science
5 2 (1.44%) EPoS
5 2 (1.44%) Fixed Income
5 2 (1.44%) iPad
6 1 (0.72%) Blackberry
6 1 (0.72%) Derivative
6 1 (0.72%) Equities
6 1 (0.72%) Equity Derivative
6 1 (0.72%) Foreign Exchange (FX)
6 1 (0.72%) Mobile App
6 1 (0.72%) Smart Meter
6 1 (0.72%) Smartphone
6 1 (0.72%) Social Media
6 1 (0.72%) SWIFT
6 1 (0.72%) Wiki
Operating Systems
1 17 (12.23%) Windows
2 8 (5.76%) Linux
3 3 (2.16%) Windows 7
4 2 (1.44%) Android
4 2 (1.44%) Apple iOS
4 2 (1.44%) Windows Server
4 2 (1.44%) Windows Server 2003
4 2 (1.44%) Windows Server 2008
4 2 (1.44%) Windows Vista
Processes & Methodologies
1 30 (21.58%) Customer Insight
2 27 (19.42%) Analytics
3 17 (12.23%) CRM
4 15 (10.79%) Product Management
5 14 (10.07%) Business Analysis
6 13 (9.35%) Agile Software Development
7 11 (7.91%) Business Intelligence
7 11 (7.91%) Service Management
8 10 (7.19%) Data Analysis
8 10 (7.19%) E-Commerce
9 9 (6.47%) Business Development
9 9 (6.47%) Incident Management
10 8 (5.76%) Actionable Insight
10 8 (5.76%) Cybersecurity
10 8 (5.76%) Mentoring
10 8 (5.76%) Statistics
11 7 (5.04%) Coaching
12 6 (4.32%) Customer Engagement
12 6 (4.32%) Digital Marketing
12 6 (4.32%) Line Management
Programming Languages
1 54 (38.85%) SQL
2 9 (6.47%) R
3 3 (2.16%) VBA
4 2 (1.44%) Java
4 2 (1.44%) JavaScript
4 2 (1.44%) Python
5 1 (0.72%) PHP
Qualifications
1 29 (20.86%) Degree
2 1 (0.72%) BPSS Clearance
2 1 (0.72%) SC Cleared
2 1 (0.72%) Security Cleared
Quality Assurance & Compliance
1 22 (15.83%) SLA
2 10 (7.19%) QA
3 2 (1.44%) Actionable Recommendations
4 1 (0.72%) EMIR
4 1 (0.72%) MiFID
System Software
1 10 (7.19%) IMail Server
Systems Management
1 5 (3.60%) EMC NetWorker
2 2 (1.44%) AirWatch
3 1 (0.72%) SCCM
3 1 (0.72%) Systems Management Server (SMS)
Vendors
1 32 (23.02%) Microsoft
2 6 (4.32%) Tableau
3 4 (2.88%) Confirmit
4 3 (2.16%) SAP
5 2 (1.44%) Alterian
5 2 (1.44%) Cognos
5 2 (1.44%) IBM
5 2 (1.44%) Motorola
5 2 (1.44%) Salesforce.com
6 1 (0.72%) Citrix
6 1 (0.72%) iManage
6 1 (0.72%) Interwoven
6 1 (0.72%) Oracle
6 1 (0.72%) Remedy
Hertfordshire
Churchill Frank
Salary: £30000 - £40000 per annum
Posted: 3 days ago
London
Churchill Frank
Salary: £30000 - £33000 per annum
Posted: 3 days ago
Cwmbran, Gwent
CPS Group UK
Salary: £18000 per annum + additional benefits
Posted: 5 days ago
London
Oscar
Salary: £40000 - £50000 per annum + Benefits
Posted: 4 days ago
Guildford, Surrey
Clearwater People Solutions Ltd
Posted: 6 days ago
City, London
Harrington Starr
Salary: £35000 - £40000 per annum + Bonus + Benefits + Training
Posted: 6 days ago
Marlow
greywood
Salary: £20000 - £25000 per annum + bens
Posted: 27 days ago
Upminster
Deerfoot IT Resources Ltd
Salary: £18000 - £22000 per annum
Posted: 25 days ago
London NW1
ASOS
Salary: Generous salary, bonus and benefits (discuss with us)
Posted: 12 days ago