The statistics below represent IT jobs advertised across the UK that had Customer Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Customer Analyst
Rank 809 861 887
Rank change year-on-year
+52 +26
Permanent jobs requiring a Customer Analyst 72 113 107
As % of all permanent IT jobs located in the UK 0.080% 0.11% 0.094%
As % of the Job Titles category 0.083% 0.11% 0.098%
Number of salaries quoted 64 93 99
Median salary £27,500 £35,000 £32,500
Median salary % change year-on-year
-21.42% +7.69%
90% offered a salary of more than £18,000 £21,000 £19,400
10% offered a salary of more than £51,000 £50,000 £70,000
UK excluding London median salary £24,000 £25,000 £26,500
% change year-on-year
-4.00% -5.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
86630 102774 109716
As % of all permanent IT jobs located in the UK 96.44% 96.55% 96.65%
Number of salaries quoted 71903 85678 90819
Median salary £46,000 £45,000 £45,000
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Customer Analyst
Jobs Demand Trend

The demand trend of job ads that featured Customer Analyst in the job title.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 8 December 2016 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +31 71 £27,500 -21.42% 17
London +8 17 £35,000 -22.22% 5
Yorkshire +35 16 £20,972 -50.65% 1
East of England +10 12 £52,500 +22.09% 2
North Yorkshire - 12 £20,486 -
South East +59 9 £24,000 -4.00% 4
North West -11 9 £23,000 -23.33% 2
East Sussex +25 8 £24,000 -4.00% 1
Brighton +23 8 £24,000 -4.00% 1
Manchester - 8 £21,250 - 1
Bedfordshire +10 6 £62,500 +31.57% 1
West Midlands -2 6 £17,500 -57.57% 1
Harrogate - 6 £18,000 -
West Yorkshire +36 4 £34,000 -20.00% 1
Leeds +30 4 £34,000 -20.00%
Coventry -1 4 £17,500 -
Altrincham - 4 £19,500 - 1
Cambridge +14 3 £37,500 +87.50%
City of London +12 3 £35,000 -26.31% 3
Cambridgeshire +8 3 £37,500 +87.50%
Stevenage - 2 £19,000 -
Hertfordshire - 2 £19,000 - 1
Berkshire +50 1 £32,500 -
Cheshire +7 1 £41,000 - 1
Nottinghamshire -1 1 - -
Nottingham -6 1 - -
East Midlands -7 1 - - 1
Birmingham -9 1 £41,000 +100.00%
Norwich -14 1 - -
Norfolk -18 1 - -

Customer Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 8 December 2016, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Customer Analyst in the job title.

1 49 (35.00%) SQL
2 40 (28.57%) Degree
3 32 (22.86%) Finance
4 31 (22.14%) Customer Insight
5 30 (21.43%) Analytical Skills
6 29 (20.71%) SAS
6 29 (20.71%) Microsoft
7 25 (17.86%) Marketing
8 24 (17.14%) SLA
8 24 (17.14%) CRM
9 23 (16.43%) MS Excel
10 22 (15.71%) Retail
11 18 (12.86%) Analytics
12 17 (12.14%) Statistics
13 15 (10.71%) Agile Software Development
14 14 (10.00%) Data Analysis
14 14 (10.00%) R
14 14 (10.00%) SaaS
15 13 (9.29%) IMail Server
15 13 (9.29%) Business Analysis
15 13 (9.29%) Service Management
15 13 (9.29%) Internet
15 13 (9.29%) SMTP
16 12 (8.57%) Windows
16 12 (8.57%) Business Intelligence
17 11 (7.86%) E-Commerce
18 10 (7.14%) MS Office
18 10 (7.14%) ITIL
18 10 (7.14%) Incident Management
18 10 (7.14%) Predictive Modelling

Customer Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (20.71%) SAS
2 2 (1.43%) JBoss
2 2 (1.43%) SharePoint
3 1 (0.71%) Apache
3 1 (0.71%) Confluence
Applications
1 23 (16.43%) MS Excel
2 10 (7.14%) MS Office
3 7 (5.00%) SPSS
4 6 (4.29%) MS PowerPoint
5 3 (2.14%) MS Visio
Business Applications
1 6 (4.29%) FastStats
2 2 (1.43%) Retail-J
2 2 (1.43%) Unica
3 1 (0.71%) SAP Oil and Gas
Cloud Services
1 14 (10.00%) SaaS
2 1 (0.71%) Office 365
Communications & Networking
1 13 (9.29%) Internet
1 13 (9.29%) SMTP
2 4 (2.86%) TCP/IP
3 3 (2.14%) SMS
4 2 (1.43%) Wireless
5 1 (0.71%) FTP
5 1 (0.71%) LAN
5 1 (0.71%) WAN
Database & Business Intelligence
1 5 (3.57%) Data Mining
2 3 (2.14%) BusinessObjects
2 3 (2.14%) SQL Server
3 2 (1.43%) Big Data
3 2 (1.43%) Data Warehouse
3 2 (1.43%) QlikView
4 1 (0.71%) Base SAS
4 1 (0.71%) Crystal Reports
4 1 (0.71%) MySQL
4 1 (0.71%) Spotfire
4 1 (0.71%) SQL Server Integration Services
4 1 (0.71%) SQL Server Reporting Services
Development Applications
1 1 (0.71%) JIRA
1 1 (0.71%) SQL Server Management Studio (SSMS)
General
1 32 (22.86%) Finance
2 25 (17.86%) Marketing
3 22 (15.71%) Retail
4 9 (6.43%) Banking
5 3 (2.14%) French Language
5 3 (2.14%) German Language
5 3 (2.14%) Law
5 3 (2.14%) Telecoms
6 2 (1.43%) Financial Institution
6 2 (1.43%) Spanish Language
7 1 (0.71%) Back Office
7 1 (0.71%) Electronics
7 1 (0.71%) Investment Banking
7 1 (0.71%) Italian Language
7 1 (0.71%) Japanese Language
7 1 (0.71%) Korean Language
7 1 (0.71%) Legal
7 1 (0.71%) Manufacturing
7 1 (0.71%) Portuguese Language
7 1 (0.71%) Russian Language
Libraries, Frameworks & Software Standards
1 2 (1.43%) DHTML
1 2 (1.43%) HTML
2 1 (0.71%) FIX Protocol
Miscellaneous
1 30 (21.43%) Analytical Skills
2 17 (12.14%) Statistics
3 8 (5.71%) Mathematics
4 7 (5.00%) Economics
5 6 (4.29%) User Experience
6 5 (3.57%) Driving Licence
6 5 (3.57%) Visualisation
7 4 (2.86%) Algorithms
7 4 (2.86%) Computer Science
7 4 (2.86%) Credit Risk
7 4 (2.86%) Data Centre
7 4 (2.86%) iPad
8 2 (1.43%) Data Structures
8 2 (1.43%) EPoS
8 2 (1.43%) Fixed Income
8 2 (1.43%) Hedge funds
8 2 (1.43%) Mobile App
8 2 (1.43%) Smart Meter
9 1 (0.71%) Blackberry
9 1 (0.71%) Mainframe
Operating Systems
1 12 (8.57%) Windows
2 3 (2.14%) Windows 7
3 2 (1.43%) Windows Server
3 2 (1.43%) Windows Server 2003
3 2 (1.43%) Windows Server 2008
3 2 (1.43%) Windows Vista
4 1 (0.71%) Android
4 1 (0.71%) Apple iOS
4 1 (0.71%) Linux
4 1 (0.71%) Mac OS X
4 1 (0.71%) Unix
Processes & Methodologies
1 31 (22.14%) Customer Insight
2 24 (17.14%) CRM
3 18 (12.86%) Analytics
4 15 (10.71%) Agile Software Development
5 14 (10.00%) Data Analysis
6 13 (9.29%) Business Analysis
6 13 (9.29%) Service Management
7 12 (8.57%) Business Intelligence
8 11 (7.86%) E-Commerce
9 10 (7.14%) Actionable Insight
9 10 (7.14%) Incident Management
9 10 (7.14%) ITIL
9 10 (7.14%) Predictive Modelling
10 7 (5.00%) Direct Marketing
11 6 (4.29%) Customer Segmentation
11 6 (4.29%) Line Management
12 5 (3.57%) Customer Engagement
12 5 (3.57%) Mentoring
12 5 (3.57%) Portfolio Management
12 5 (3.57%) Quantitative Analysis
Programming Languages
1 49 (35.00%) SQL
2 14 (10.00%) R
3 9 (6.43%) Python
4 2 (1.43%) Java
4 2 (1.43%) JavaScript
5 1 (0.71%) MATLAB
5 1 (0.71%) VBA
Qualifications
1 40 (28.57%) Degree
2 5 (3.57%) PRINCE2 Certification
3 1 (0.71%) BPSS Clearance
3 1 (0.71%) ITIL Certification
3 1 (0.71%) SC Cleared
3 1 (0.71%) Security Cleared
Quality Assurance & Compliance
1 24 (17.14%) SLA
2 8 (5.71%) QA
3 1 (0.71%) Actionable Recommendations
3 1 (0.71%) EMIR
3 1 (0.71%) MiFID
System Software
1 13 (9.29%) IMail Server
2 1 (0.71%) Active Directory
Systems Management
1 5 (3.57%) EMC NetWorker
2 2 (1.43%) AirWatch
2 2 (1.43%) Systems Management Server (SMS)
3 1 (0.71%) SCCM
Vendors
1 29 (20.71%) Microsoft
2 3 (2.14%) Citrix
2 3 (2.14%) Remedy
2 3 (2.14%) Salesforce.com
2 3 (2.14%) Tableau
3 2 (1.43%) Alterian
3 2 (1.43%) Cognos
3 2 (1.43%) IBM
3 2 (1.43%) Motorola
3 2 (1.43%) SAP
3 2 (1.43%) Teradata
4 1 (0.71%) iManage
4 1 (0.71%) Interwoven
4 1 (0.71%) VMware
Altrincham, Cheshire
Additional Resources Ltd
Salary: comprehensive benefits
Posted: 22 hours ago
City, London
ANSON MCCADE
Salary: £40,000 - £50,000
Posted: 10 hours ago
Guildford, Surrey
ANSON MCCADE
Salary: £40,000 - £50,000
Posted: 10 hours ago
Brighton, East Sussex
ANSON MCCADE
Salary: £40,000 - £50,000
Posted: 10 hours ago
Southampton, Hampshire
ANSON MCCADE
Salary: £40,000 - £50,000
Posted: 10 hours ago
West Midlands
Oliver James Associates
Salary: £32000 - £50000 per annum
Posted: Yesterday
London
Salt
Salary: £25000.00 - £30000.00 per annum + bonus + benefits
Posted: Yesterday
City, London
Oliver James Associates
Salary: £30000 - £40000 per annum
Posted: 2 days ago
Hertfordshire
Churchill Frank
Salary: £30000 - £40000 per annum
Posted: 2 days ago
Chester, Cheshire
Searchability
Salary: £14000 - £18000 per annum
Posted: 3 days ago
Castleford, West Yorkshire
Searchability
Salary: £14000 - £16000 per annum
Posted: 3 days ago
London
Churchill Frank
Salary: £25000 - £30000 per annum
Posted: 6 days ago
Havant, Hampshire
Jobsite Resourcing Team
Salary: Competitive Salary plus Generous Benefits
Posted: 10 days ago
City, London
myBench Ltd
Salary: From £30,000 to £45,000 per annum
Posted: 20 days ago