The statistics below represent IT jobs advertised across the UK that had Customer Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Customer Analyst
Rank 821 850 944
Rank change year-on-year
+29 +94
Permanent jobs requiring a Customer Analyst 115 125 62
As % of all permanent IT jobs located in the UK 0.12% 0.11% 0.051%
As % of the Job Titles category 0.12% 0.12% 0.053%
Number of salaries quoted 104 88 57
Median salary £32,500 £26,250 £34,000
Median salary % change year-on-year
+23.80% -22.79%
90% offered a salary of more than £19,000 £20,000 £18,050
10% offered a salary of more than £51,400 £45,000 £52,500
UK excluding London median salary £24,000 £21,500 £23,500
% change year-on-year
+11.62% -8.51%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94361 106979 116217
As % of all permanent IT jobs located in the UK 96.39% 96.46% 96.49%
Number of salaries quoted 79501 88148 95129
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Customer Analyst
Jobs Demand Trend

The demand trend of job ads that featured Customer Analyst in the job title.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 30 June 2016 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +40 113 £32,500 +18.18% 6
London +34 47 £45,000 +19.20% 4
South East +35 22 £25,000 +13.63%
Yorkshire +30 12 £22,000 +2.32%
East of England +28 10 £40,000 +86.04% 1
Brighton +11 8 £24,500 +22.50%
East Sussex +9 8 £24,500 +22.50%
Hampshire - 8 £35,000 -
West Midlands - 8 £17,500 - 1
City of London +48 6 £51,500 +43.05% 1
West Yorkshire +31 6 £22,500 -10.00%
North West +19 6 £23,000 -16.36%
Hertfordshire +17 6 £43,750 +108.33% 1
Manchester +13 6 £23,000 -12.38%
Wakefield - 5 £22,500 -
North Yorkshire - 5 £17,000 -
Basingstoke - 5 £35,000 -
South West +19 4 £22,500 +13.92%
Northampton +16 4 £19,000 -9.52%
Northamptonshire +8 4 £19,000 -9.52%
East Midlands -4 4 £19,000 -7.31%
Orpington - 4 £22,500 -
Harrogate - 4 £17,000 -
Altrincham - 4 £23,000 -
Somerset -1 3 - -
Essex - 3 £40,000 -
Colchester - 3 £40,000 -
Watford - 3 £38,000 - 1
Hounslow - 2 - -
Borehamwood - 2 £45,000 -

Customer Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 30 June 2016, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Customer Analyst in the job title.

1 86 (46.24%) SQL
2 63 (33.87%) Degree
3 49 (26.34%) Customer Insight
3 49 (26.34%) Analytical Skills
4 45 (24.19%) SAS
5 38 (20.43%) Business Intelligence
6 36 (19.35%) Retail
6 36 (19.35%) Marketing
7 35 (18.82%) CRM
8 34 (18.28%) MS Excel
8 34 (18.28%) Finance
9 29 (15.59%) Microsoft
10 28 (15.05%) Analytics
11 25 (13.44%) Stakeholder Management
12 23 (12.37%) Data Analysis
13 21 (11.29%) ITIL
14 20 (10.75%) MS Office
14 20 (10.75%) Customer Analysis
15 18 (9.68%) Mathematics
16 17 (9.14%) C
17 16 (8.60%) Service Management
18 15 (8.06%) Agile Software Development
18 15 (8.06%) R
19 14 (7.53%) Project Management
20 13 (6.99%) SLA
20 13 (6.99%) Data Mining
20 13 (6.99%) Management Information System
20 13 (6.99%) Business Analysis
21 12 (6.45%) Statistics
21 12 (6.45%) SaaS

Customer Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (24.19%) SAS
2 5 (2.69%) IIS
3 1 (0.54%) Apache
3 1 (0.54%) SharePoint
3 1 (0.54%) Skype for Business
Applications
1 34 (18.28%) MS Excel
2 20 (10.75%) MS Office
3 8 (4.30%) MS PowerPoint
4 5 (2.69%) SPSS
5 1 (0.54%) MS Visio
Business Applications
1 5 (2.69%) FastStats
2 3 (1.61%) SAP Oil and Gas
3 1 (0.54%) SAP CRM
3 1 (0.54%) SAP ERP
3 1 (0.54%) SAP IS-U
3 1 (0.54%) thinkFolio
3 1 (0.54%) WebTrends
Cloud Services
1 12 (6.45%) SaaS
2 4 (2.15%) Cloud Computing
3 2 (1.08%) Google Apps
4 1 (0.54%) Google Analytics
Communications & Networking
1 11 (5.91%) Internet
2 7 (3.76%) SMTP
3 2 (1.08%) ATM
3 2 (1.08%) Broadband
3 2 (1.08%) TCP/IP
4 1 (0.54%) ADSL
4 1 (0.54%) VPN
Database & Business Intelligence
1 13 (6.99%) Data Mining
2 8 (4.30%) SQL Server
2 8 (4.30%) SQL Server Reporting Services
3 7 (3.76%) MS Access
4 6 (3.23%) Data Warehouse
5 5 (2.69%) Big Data
5 5 (2.69%) BusinessObjects
6 4 (2.15%) Microsoft Power View
6 4 (2.15%) QlikView
6 4 (2.15%) Spotfire
7 2 (1.08%) OLAP
7 2 (1.08%) Oracle BI EE
7 2 (1.08%) Oracle Database
7 2 (1.08%) Oracle Database 11g
7 2 (1.08%) Oracle Reports
7 2 (1.08%) Relational Database
8 1 (0.54%) Base SAS
8 1 (0.54%) Crystal Reports
8 1 (0.54%) SAS Enterprise Guide
8 1 (0.54%) SQL Server Integration Services
Development Applications
1 2 (1.08%) JIRA
2 1 (0.54%) Axure RP
2 1 (0.54%) Balsamiq Mockups
2 1 (0.54%) Selenium
2 1 (0.54%) Visual Studio
General
1 36 (19.35%) Marketing
1 36 (19.35%) Retail
2 34 (18.28%) Finance
3 11 (5.91%) Telecoms
4 6 (3.23%) Banking
4 6 (3.23%) Welsh Language
5 5 (2.69%) Spanish Language
6 4 (2.15%) Manufacturing
7 3 (1.61%) Electronics
7 3 (1.61%) Games
8 2 (1.08%) Advertising
8 2 (1.08%) Automotive
8 2 (1.08%) Pharmaceutical
8 2 (1.08%) Publishing
9 1 (0.54%) Billing
9 1 (0.54%) Dutch Language
9 1 (0.54%) Front Office
9 1 (0.54%) Investment Banking
9 1 (0.54%) Legal
9 1 (0.54%) Retail Banking
Libraries, Frameworks & Software Standards
1 3 (1.61%) CSS
1 3 (1.61%) HTML
2 2 (1.08%) EDI
3 1 (0.54%) REST
Miscellaneous
1 49 (26.34%) Analytical Skills
2 18 (9.68%) Mathematics
3 13 (6.99%) Management Information System
4 12 (6.45%) Statistics
5 9 (4.84%) User Experience
6 6 (3.23%) Economics
6 6 (3.23%) Visualisation
7 5 (2.69%) Mainframe
8 3 (1.61%) Algorithms
8 3 (1.61%) Driving Licence
8 3 (1.61%) Physics
9 2 (1.08%) Artificial Intelligence
9 2 (1.08%) Computer Science
9 2 (1.08%) Data Protection Act
9 2 (1.08%) Mobile App
9 2 (1.08%) Social Media
10 1 (0.54%) Data Extraction
10 1 (0.54%) FMCG
10 1 (0.54%) Hedge funds
10 1 (0.54%) iPhone
Operating Systems
1 10 (5.38%) Unix
2 9 (4.84%) Windows
3 5 (2.69%) Windows Server
4 3 (1.61%) Windows 7
5 1 (0.54%) Android
5 1 (0.54%) Windows 8
5 1 (0.54%) Windows XP
Processes & Methodologies
1 49 (26.34%) Customer Insight
2 38 (20.43%) Business Intelligence
3 35 (18.82%) CRM
4 28 (15.05%) Analytics
5 25 (13.44%) Stakeholder Management
6 23 (12.37%) Data Analysis
7 21 (11.29%) ITIL
8 20 (10.75%) Customer Analysis
9 16 (8.60%) Service Management
10 15 (8.06%) Agile Software Development
11 14 (7.53%) Project Management
12 13 (6.99%) Business Analysis
13 11 (5.91%) Data Governance
13 11 (5.91%) Stakeholder and Relationship Management
14 10 (5.38%) E-Commerce
14 10 (5.38%) Statistical Modelling
15 9 (4.84%) ITSM
16 8 (4.30%) Customer Analytics
16 8 (4.30%) Customer Intelligence
17 6 (3.23%) Customer Segmentation
Programming Languages
1 86 (46.24%) SQL
2 17 (9.14%) C
3 15 (8.06%) R
4 6 (3.23%) Python
5 5 (2.69%) VBA
6 2 (1.08%) JavaScript
7 1 (0.54%) COBOL
7 1 (0.54%) MATLAB
Qualifications
1 63 (33.87%) Degree
2 8 (4.30%) Security Cleared
3 7 (3.76%) ITIL Certification
3 7 (3.76%) SC Cleared
4 3 (1.61%) PRINCE2 Certification
5 2 (1.08%) ISEB
6 1 (0.54%) APMP
6 1 (0.54%) BC Cleared
Quality Assurance & Compliance
1 13 (6.99%) SLA
2 1 (0.54%) ISO 9001
2 1 (0.54%) QA
System Software
1 7 (3.76%) IMail Server
2 3 (1.61%) Active Directory
3 1 (0.54%) XenApp
Vendors
1 29 (15.59%) Microsoft
2 11 (5.91%) Tableau
2 11 (5.91%) Teradata
3 5 (2.69%) Oracle
3 5 (2.69%) SAP
4 4 (2.15%) Google
4 4 (2.15%) Salesforce.com
5 2 (1.08%) Citrix
5 2 (1.08%) Minitab
6 1 (0.54%) Advent
6 1 (0.54%) Alteryx
6 1 (0.54%) Bloomberg
6 1 (0.54%) Blue Coat
6 1 (0.54%) Charles River
6 1 (0.54%) CheckPoint
6 1 (0.54%) FactSet
6 1 (0.54%) HP
6 1 (0.54%) Misys
6 1 (0.54%) Murex
6 1 (0.54%) SunGard
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £16000 - £19000 per annum + benefits
Posted: 2 days ago
Watford, Hertfordshire
Latcom Ltd
Salary: From £40,000 to £45,000 per annum + Benefits
Posted: 3 days ago
City, London
Oliver James Associates
Salary: £45000 - £55000 per annum + a competitive benefits package
Posted: 2 days ago
London
People Source Consulting
Salary: £35000 - £45000 per annum + 15% bonus and benefits package
Posted: 2 days ago
London
People Source Consulting
Salary: £35000 - £40000 per annum + 15% bonus and benefits package
Posted: 16 days ago