The table below looks at the statistics for the Customer Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Customer Analyst
Rank 774 871 821
Rank change year-on-year
+97 -50
Permanent jobs requiring a Customer Analyst 99 48 64
As % of all permanent IT jobs located in the UK 0.094% 0.041% 0.059%
As % of the Job Titles category 0.099% 0.043% 0.062%
Number of salaries quoted 70 46 50
Average salary £30,750 £35,000 £40,000
Average salary % change year-on-year
-12.14% -12.50%
90% offered a salary of more than £20,000 £20,000 £19,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £21,500 £30,000 £22,000
% change year-on-year
-28.33% +36.36%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99881 111881 103430
As % of all permanent IT jobs located in the UK 94.56% 94.62% 94.62%
Number of salaries quoted 82152 91850 86081
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Customer Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 29 May 2015 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +91 92 £31,500 -10.63% 14
London +77 38 £40,000 +2.56% 3
South East +30 22 £27,250 -9.16% 3
East Midlands +10 11 £25,500 -20.31% 2
Derbyshire +19 10 - - 1
Derby +14 10 - - 1
Berkshire - 9 £31,500 -
East of England +26 8 £21,250 +37.09% 2
North West +13 7 £26,250 -30.00% 3
Reading - 6 £33,250 -
Yorkshire +11 5 £21,500 -4.44%
South West -10 5 £20,000 -42.85% 1
East Sussex - 5 £20,000 - 1
Brighton - 5 £20,000 -
City of London +41 4 £47,500 +22.58% 1
Bedfordshire - 4 £21,500 -
Hertfordshire - 4 £21,000 - 1
South Yorkshire - 4 £21,500 -
Dunstable - 4 £21,500 -
Hemel Hempstead - 4 £21,000 -
Sheffield - 4 £21,500 -
Manchester - 4 £26,250 -
Somerset +19 3 £20,000 -63.63%
Cheshire +5 3 - - 2
Bath - 3 £20,000 -
Sussex - 3 - - 1
Scotland - 3 - - 2
West Sussex +11 2 £42,500 +41.66% 1
Oxfordshire - 2 - -
Oxford - 2 - -

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 29 May 2015, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 68 (43.31%) SQL
2 63 (40.13%) Analytics
3 55 (35.03%) Customer Insight
4 51 (32.48%) Marketing
5 47 (29.94%) Analytical Skills
6 45 (28.66%) SAS
7 44 (28.03%) MS Office
7 44 (28.03%) MS Excel
8 39 (24.84%) CRM
9 36 (22.93%) Degree
10 34 (21.66%) Microsoft
10 34 (21.66%) Finance
11 29 (18.47%) ITIL
11 29 (18.47%) Oracle
12 26 (16.56%) Business Intelligence
13 25 (15.92%) SPSS
13 25 (15.92%) Time Management
14 22 (14.01%) Banking
14 22 (14.01%) Retail
14 22 (14.01%) Data Mining
15 21 (13.38%) SLA
16 19 (12.10%) Google
16 19 (12.10%) Tableau
16 19 (12.10%) Customer Segmentation
17 17 (10.83%) Customer Analytics
17 17 (10.83%) MS PowerPoint
17 17 (10.83%) Google Analytics
18 16 (10.19%) Incident Management
18 16 (10.19%) Social Media
18 16 (10.19%) Data Analysis

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 29 May 2015, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 45 (28.66%) SAS
2 10 (6.37%) SharePoint
3 5 (3.18%) Apache
4 3 (1.91%) IIS
Applications
1 44 (28.03%) MS Office
1 44 (28.03%) MS Excel
2 25 (15.92%) SPSS
3 17 (10.83%) MS PowerPoint
4 2 (1.27%) FastStats
5 1 (0.64%) Stata
5 1 (0.64%) MS Visio
Business Applications
1 10 (6.37%) Remedy ITSM
2 2 (1.27%) Unica
3 1 (0.64%) SAP Oil and Gas
3 1 (0.64%) Adobe Campaign
Cloud Services
1 17 (10.83%) Google Analytics
2 7 (4.46%) SaaS
3 2 (1.27%) Amazon AWS
4 1 (0.64%) Responsys
4 1 (0.64%) Silverpop
4 1 (0.64%) Adobe Analytics
4 1 (0.64%) SmartFocus
4 1 (0.64%) PaaS
Communications & Networking
1 7 (4.46%) Internet
2 5 (3.18%) SSH
3 3 (1.91%) LAN
3 3 (1.91%) WAN
4 2 (1.27%) SMS
4 2 (1.27%) Broadband
Database & Business Intelligence
1 22 (14.01%) Data Mining
2 15 (9.55%) Oracle Database
3 12 (7.64%) Data Warehouse
4 11 (7.01%) Spotfire
4 11 (7.01%) QlikView
4 11 (7.01%) Oracle Database 11g
5 10 (6.37%) Big Data
6 8 (5.10%) Oracle Reports
6 8 (5.10%) MySQL
7 7 (4.46%) SQL Server
8 5 (3.18%) Crystal Reports
9 4 (2.55%) SQL Server Integration Services
9 4 (2.55%) Oracle BI EE
9 4 (2.55%) SQL Server Reporting Services
10 2 (1.27%) Amazon Redshift
10 2 (1.27%) Star Schema
11 1 (0.64%) MS Access
11 1 (0.64%) Relational Database
11 1 (0.64%) Base SAS
11 1 (0.64%) SAS Enterprise Miner
General
1 51 (32.48%) Marketing
2 34 (21.66%) Finance
3 22 (14.01%) Banking
3 22 (14.01%) Retail
4 8 (5.10%) Pharmaceutical
4 8 (5.10%) Financial Institution
5 7 (4.46%) Advertising
5 7 (4.46%) Publishing
6 6 (3.82%) Online Betting
7 5 (3.18%) Retail Banking
8 4 (2.55%) Telecoms
9 3 (1.91%) Manufacturing
9 3 (1.91%) Multimedia
10 2 (1.27%) Private Banking
11 1 (0.64%) Games
11 1 (0.64%) Electronics
11 1 (0.64%) German Language
Libraries, Frameworks & Software Standards
1 6 (3.82%) XML
2 5 (3.18%) REST
3 4 (2.55%) .NET
4 3 (1.91%) ASP.NET
5 2 (1.27%) COM
6 1 (0.64%) HTML
6 1 (0.64%) ADO
Miscellaneous
1 47 (29.94%) Analytical Skills
2 16 (10.19%) Social Media
3 11 (7.01%) Mathematics
4 8 (5.10%) Visualisation
5 7 (4.46%) Digital Media
5 7 (4.46%) Computer Science
6 6 (3.82%) Data Extraction
6 6 (3.82%) Management Information System
7 5 (3.18%) Statistics
8 4 (2.55%) Economics
9 3 (1.91%) E-Learning
10 2 (1.27%) Enterprise Software
10 2 (1.27%) User Experience
11 1 (0.64%) DTV
11 1 (0.64%) Mobile Payment
Operating Systems
1 12 (7.64%) UNIX
2 9 (5.73%) Windows
3 7 (4.46%) Linux
4 5 (3.18%) Windows 7
Processes & Methodologies
1 63 (40.13%) Analytics
2 55 (35.03%) Customer Insight
3 39 (24.84%) CRM
4 29 (18.47%) ITIL
5 26 (16.56%) Business Intelligence
6 25 (15.92%) Time Management
7 19 (12.10%) Customer Segmentation
8 17 (10.83%) Customer Analytics
9 16 (10.19%) Incident Management
9 16 (10.19%) Data Analysis
10 15 (9.55%) Direct Marketing
11 14 (8.92%) Propensity Modelling
11 14 (8.92%) E-Commerce
12 13 (8.28%) Data Modelling
12 13 (8.28%) Root Cause Analysis
13 12 (7.64%) Business Analysis
14 11 (7.01%) CHAID
14 11 (7.01%) Customer Analysis
15 10 (6.37%) ITSM
15 10 (6.37%) Stakeholder Management
Programming Languages
1 68 (43.31%) SQL
2 14 (8.92%) R
3 13 (8.28%) T-SQL
4 8 (5.10%) VBA
5 7 (4.46%) PL/SQL
6 6 (3.82%) Java
7 5 (3.18%) C
7 5 (3.18%) C#
8 3 (1.91%) MATLAB
8 3 (1.91%) VB
9 2 (1.27%) JavaScript
10 1 (0.64%) PHP
10 1 (0.64%) C++
10 1 (0.64%) Python
Qualifications
1 36 (22.93%) Degree
2 6 (3.82%) ITIL Certification
3 2 (1.27%) ISTQB
3 2 (1.27%) ISEB
4 1 (0.64%) MBA
4 1 (0.64%) HND
4 1 (0.64%) Security Cleared
Quality Assurance & Compliance
1 21 (13.38%) SLA
2 4 (2.55%) ISO 9001
3 2 (1.27%) QA
4 1 (0.64%) ISO 9000
System Software
1 8 (5.10%) Active Directory
Systems Management
1 10 (6.37%) ServiceCenter
2 6 (3.82%) Nagios
3 5 (3.18%) Kibana
Vendors
1 34 (21.66%) Microsoft
2 29 (18.47%) Oracle
3 19 (12.10%) Google
3 19 (12.10%) Tableau
4 11 (7.01%) Business Objects
5 10 (6.37%) Remedy
5 10 (6.37%) HP
6 8 (5.10%) SAP
7 6 (3.82%) New Relic
8 5 (3.18%) Alterian
9 4 (2.55%) Tieto
10 3 (1.91%) Citrix
10 3 (1.91%) Sysomos
11 2 (1.27%) Alteryx
11 2 (1.27%) ServiceNow
11 2 (1.27%) Cognos
11 2 (1.27%) Cisco
11 2 (1.27%) Adobe
12 1 (0.64%) Computacenter
12 1 (0.64%) IBM
Crawley
Progressive Recruitment
Salary: £40000 - £45000 per annum + competitive
Posted: Yesterday
Peterborough
Churchill Frank
Posted: Yesterday
Nottinghamshire
FPSG Connect
Salary: £45000 - £65000 per annum + Excellent Benefits & Training
Posted: 2 days ago
Hertfordshire
Capita Resourcing - IT Resourcing
Salary: £30000 - £38000 per annum
Posted: 3 days ago
Cheshire
Uniting Ambition
Salary: £35k - 43k per year
Posted: 4 days ago
London
Verticality Ltd
Salary: £40000 - £50000 per annum, Benefits 10% Bonus, Pension 25 Days
Posted: 4 days ago
Hove, East Sussex
Lloyds Banking Group
Salary: £28586 - £35312 per annum + benefits
Posted: 10 days ago
Exeter, Devon
Eight Technology
Salary: From £12,000 to £15,000 per annum plus benefits
Posted: 16 days ago
Sussex
Lloyds Banking Group
Posted: 17 days ago
Scotland
Lloyds Banking Group
Posted: 17 days ago
Cheshire
Lloyds Banking Group
Posted: 17 days ago