The statistics below represent IT jobs advertised across the UK that had Customer Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 July 2016 with a comparison to same period over 2 years.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Customer Analyst
Rank 833 839 906
Rank change year-on-year
+6 +67
Permanent jobs requiring a Customer Analyst 98 126 81
As % of all permanent IT jobs located in the UK 0.100% 0.11% 0.070%
As % of the Job Titles category 0.10% 0.12% 0.073%
Number of salaries quoted 91 93 71
Median salary £37,500 £27,500 £28,500
Median salary % change year-on-year
+36.36% -3.50%
90% offered a salary of more than £20,000 £20,000 £17,500
10% offered a salary of more than £52,500 £45,000 £50,000
UK excluding London median salary £24,500 £21,000 £22,500
% change year-on-year
+16.66% -6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94514 106216 111227
As % of all permanent IT jobs located in the UK 96.41% 96.32% 96.48%
Number of salaries quoted 79535 87575 90644
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Customer Analyst
Jobs Demand Trend

The demand trend of job ads that featured Customer Analyst in the job title.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 24 July 2016 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +24 96 £37,750 +37.27% 4
London +39 40 £45,000 +22.44% 4
South East +26 16 £24,500 -30.00%
East of England +36 13 £42,500 +100.00%
Yorkshire +33 9 £22,500 +7.14%
Hertfordshire +21 9 £42,500 +102.38%
East Sussex +9 8 £24,500 +22.50%
Brighton +4 8 £24,500 +22.50%
West Midlands +3 7 £20,500 +5.12%
City of London +64 6 £51,500 +43.05%
West Yorkshire +21 5 £22,500 -10.00%
North West +18 5 £23,000 -16.36%
Manchester -1 5 £23,000 -8.00%
Hampshire - 4 £24,500 -
Altrincham - 4 £23,000 -
South West +17 3 £22,500 +38.56%
Bristol +16 3 £22,500 -
Wakefield - 3 £22,500 -
North Yorkshire - 3 £17,000 -
Colchester - 3 £40,000 -
Watford - 3 £38,000 -
Harrogate - 3 £17,000 -
Essex - 3 £40,000 -
Leeds +28 2 £45,000 +80.00%
Solihull +15 2 £17,500 -10.25%
Northamptonshire +4 2 £19,000 -9.52%
Northampton +1 2 £19,000 -9.52%
Birmingham -9 2 £45,000 +130.76%
East Midlands -13 2 £19,000 -9.52%
Coventry - 2 £31,250 -

Customer Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 24 July 2016, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Customer Analyst in the job title.

1 84 (46.15%) SQL
2 66 (36.26%) Degree
3 50 (27.47%) Customer Insight
4 47 (25.82%) SAS
5 46 (25.27%) Analytical Skills
6 38 (20.88%) Retail
6 38 (20.88%) Marketing
7 37 (20.33%) Business Intelligence
8 34 (18.68%) CRM
9 31 (17.03%) Finance
10 28 (15.38%) MS Excel
11 26 (14.29%) Analytics
12 24 (13.19%) Microsoft
12 24 (13.19%) Data Analysis
13 23 (12.64%) Stakeholder Management
14 19 (10.44%) Customer Analysis
15 18 (9.89%) Mathematics
16 16 (8.79%) R
16 16 (8.79%) MS Office
17 15 (8.24%) ITIL
17 15 (8.24%) C
17 15 (8.24%) Data Mining
18 14 (7.69%) Project Management
18 14 (7.69%) Agile Software Development
19 13 (7.14%) Statistics
19 13 (7.14%) SLA
19 13 (7.14%) Teradata
20 12 (6.59%) Service Management
20 12 (6.59%) SaaS
20 12 (6.59%) Statistical Modelling

Customer Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (25.82%) SAS
2 5 (2.75%) IIS
3 1 (0.55%) Apache
3 1 (0.55%) SharePoint
3 1 (0.55%) Skype for Business
Applications
1 28 (15.38%) MS Excel
2 16 (8.79%) MS Office
3 9 (4.95%) MS PowerPoint
4 4 (2.20%) SPSS
5 1 (0.55%) MS Visio
Business Applications
1 5 (2.75%) FastStats
2 3 (1.65%) SAP Oil and Gas
3 1 (0.55%) SAP CRM
3 1 (0.55%) SAP ERP
3 1 (0.55%) SAP IS-U
3 1 (0.55%) thinkFolio
3 1 (0.55%) WebTrends
Cloud Services
1 12 (6.59%) SaaS
2 4 (2.20%) Cloud Computing
3 2 (1.10%) Google Apps
4 1 (0.55%) Google Analytics
Communications & Networking
1 10 (5.49%) Internet
2 7 (3.85%) SMTP
3 2 (1.10%) ATM
4 1 (0.55%) ADSL
4 1 (0.55%) Broadband
4 1 (0.55%) TCP/IP
4 1 (0.55%) VPN
Database & Business Intelligence
1 15 (8.24%) Data Mining
2 7 (3.85%) MS Access
2 7 (3.85%) SQL Server
3 6 (3.30%) SQL Server Reporting Services
4 5 (2.75%) Big Data
4 5 (2.75%) Data Warehouse
5 4 (2.20%) BusinessObjects
5 4 (2.20%) Microsoft Power View
6 3 (1.65%) QlikView
6 3 (1.65%) Spotfire
7 2 (1.10%) OLAP
7 2 (1.10%) Oracle BI EE
7 2 (1.10%) Oracle Reports
7 2 (1.10%) Relational Database
8 1 (0.55%) Base SAS
8 1 (0.55%) Crystal Reports
8 1 (0.55%) Oracle Database
8 1 (0.55%) Oracle Database 11g
8 1 (0.55%) SAS Enterprise Guide
Development Applications
1 2 (1.10%) JIRA
2 1 (0.55%) Axure RP
2 1 (0.55%) Balsamiq Mockups
2 1 (0.55%) Selenium
2 1 (0.55%) Visual Studio
General
1 38 (20.88%) Marketing
1 38 (20.88%) Retail
2 31 (17.03%) Finance
3 10 (5.49%) Telecoms
4 5 (2.75%) Banking
4 5 (2.75%) Spanish Language
5 4 (2.20%) Manufacturing
5 4 (2.20%) Welsh Language
6 3 (1.65%) Electronics
6 3 (1.65%) Games
7 2 (1.10%) Automotive
7 2 (1.10%) Publishing
8 1 (0.55%) Advertising
8 1 (0.55%) Billing
8 1 (0.55%) Dutch Language
8 1 (0.55%) Front Office
8 1 (0.55%) Investment Banking
8 1 (0.55%) Legal
8 1 (0.55%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (1.10%) EDI
2 1 (0.55%) CSS
2 1 (0.55%) HTML
2 1 (0.55%) REST
Miscellaneous
1 46 (25.27%) Analytical Skills
2 18 (9.89%) Mathematics
3 13 (7.14%) Statistics
4 9 (4.95%) Management Information System
5 8 (4.40%) User Experience
6 6 (3.30%) Driving Licence
6 6 (3.30%) Economics
6 6 (3.30%) Visualisation
7 5 (2.75%) Algorithms
7 5 (2.75%) Mainframe
8 3 (1.65%) Data Structures
8 3 (1.65%) Mobile App
8 3 (1.65%) Physics
9 2 (1.10%) Artificial Intelligence
9 2 (1.10%) Computer Science
9 2 (1.10%) Data Protection Act
10 1 (0.55%) Data Extraction
10 1 (0.55%) Hedge funds
10 1 (0.55%) iPhone
10 1 (0.55%) RSA SecurID
Operating Systems
1 8 (4.40%) Unix
2 7 (3.85%) Windows
3 5 (2.75%) Windows Server
4 2 (1.10%) Windows 7
5 1 (0.55%) Android
5 1 (0.55%) Windows 8
5 1 (0.55%) Windows XP
Processes & Methodologies
1 50 (27.47%) Customer Insight
2 37 (20.33%) Business Intelligence
3 34 (18.68%) CRM
4 26 (14.29%) Analytics
5 24 (13.19%) Data Analysis
6 23 (12.64%) Stakeholder Management
7 19 (10.44%) Customer Analysis
8 15 (8.24%) ITIL
9 14 (7.69%) Agile Software Development
9 14 (7.69%) Project Management
10 12 (6.59%) Service Management
10 12 (6.59%) Statistical Modelling
11 11 (6.04%) Business Analysis
11 11 (6.04%) Data Governance
11 11 (6.04%) Stakeholder and Relationship Management
12 10 (5.49%) E-Commerce
13 8 (4.40%) Customer Intelligence
14 7 (3.85%) Machine Learning
14 7 (3.85%) Predictive Modelling
14 7 (3.85%) PRINCE2
Programming Languages
1 84 (46.15%) SQL
2 16 (8.79%) R
3 15 (8.24%) C
4 9 (4.95%) Python
5 5 (2.75%) VBA
6 1 (0.55%) COBOL
6 1 (0.55%) JavaScript
6 1 (0.55%) MATLAB
Qualifications
1 66 (36.26%) Degree
2 6 (3.30%) ITIL Certification
2 6 (3.30%) PRINCE2 Certification
2 6 (3.30%) Security Cleared
3 5 (2.75%) SC Cleared
4 2 (1.10%) ISEB
5 1 (0.55%) APMP
5 1 (0.55%) BC Cleared
Quality Assurance & Compliance
1 13 (7.14%) SLA
2 1 (0.55%) Actionable Recommendations
2 1 (0.55%) ISO 9001
2 1 (0.55%) QA
System Software
1 7 (3.85%) IMail Server
2 2 (1.10%) Active Directory
3 1 (0.55%) XenApp
Vendors
1 24 (13.19%) Microsoft
2 13 (7.14%) Teradata
3 10 (5.49%) Tableau
4 5 (2.75%) SAP
5 4 (2.20%) Oracle
5 4 (2.20%) Salesforce.com
6 3 (1.65%) Citrix
6 3 (1.65%) Google
7 2 (1.10%) Minitab
8 1 (0.55%) Advent
8 1 (0.55%) Alteryx
8 1 (0.55%) Bloomberg
8 1 (0.55%) Blue Coat
8 1 (0.55%) Charles River
8 1 (0.55%) CheckPoint
8 1 (0.55%) HP
8 1 (0.55%) Misys
8 1 (0.55%) Murex
8 1 (0.55%) SunGard
8 1 (0.55%) VMware
London
People Source Consulting
Salary: £45000 - £55000 per annum + Bonus and benefits package
Posted: 20 days ago
London
People Source Consulting
Salary: £40000 - £50000 per annum + Bonus and benefits package
Posted: 20 days ago
London
People Source Consulting
Salary: £35000 - £45000 per annum + 15% bonus and benefits package
Posted: 26 days ago