The table below looks at the statistics for the Customer Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Customer Analyst
Rank 845 868 845
Rank change year-on-year
+23 -23
Permanent jobs requiring a Customer Analyst 85 87 109
As % of all permanent IT jobs located in the UK 0.085% 0.083% 0.10%
As % of the Job Titles category 0.088% 0.086% 0.11%
Number of salaries quoted 70 84 87
Average salary £33,250 £32,500 £35,000
Average salary % change year-on-year
+2.30% -7.14%
90% offered a salary of more than £21,000 £21,000 £18,500
10% offered a salary of more than £52,750 £57,750 £50,000
UK excluding London average salary £30,000 £27,000 £32,500
% change year-on-year
+11.11% -16.92%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
96369 101236 101631
As % of all permanent IT jobs located in the UK 96.12% 96.45% 96.28%
Number of salaries quoted 80844 83884 81689
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Customer Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 13 February 2016 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +23 83 £32,500 - 13
London +6 25 £46,000 +31.42% 8
East of England +16 15 £36,500 +62.22% 1
South East +6 13 £25,000 -28.57% 1
North West +39 9 £31,500 +16.66% 2
South West -3 9 £38,750 +33.62%
Bristol -1 7 £52,500 +5.00%
Watford - 7 £36,500 -
Hertfordshire - 7 £36,500 - 1
Surrey +13 6 £27,500 -38.88%
East Midlands +2 6 £21,000 -6.66% 1
Northamptonshire - 6 £21,000 - 1
East Sussex +12 5 £25,000 +19.04%
Brighton +1 5 £25,000 +19.04%
City of London +67 4 £36,000 +58.24% 3
Manchester +23 4 £31,500 +16.66% 1
West Midlands -22 4 £20,500 -18.40%
Cheshire - 4 £30,000 - 1
Woking - 4 £30,000 -
Norfolk - 4 £43,000 -
Northampton - 3 £21,000 - 1
Alderley Edge - 3 £30,000 -
Yorkshire +9 2 £30,750 +23.00%
Bedfordshire +2 2 £20,000 -11.11%
Dunstable -6 2 £20,000 -11.11%
Trowbridge - 2 £27,500 -
Wiltshire - 2 £27,500 -
Birmingham - 2 £20,500 -
Walsall - 2 £32,500 -
Leeds +6 1 £42,500 +57.40%

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 13 February 2016, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 68 (34.00%) SQL
2 57 (28.50%) Analytics
3 55 (27.50%) Customer Insight
4 54 (27.00%) Business Intelligence
5 52 (26.00%) Marketing
6 51 (25.50%) Analytical Skills
7 47 (23.50%) Tableau
8 46 (23.00%) Microsoft
8 46 (23.00%) MS Excel
9 40 (20.00%) Business Analysis
10 38 (19.00%) Degree
11 36 (18.00%) ITIL
12 34 (17.00%) CRM
12 34 (17.00%) Stakeholder Management
13 30 (15.00%) QlikView
14 29 (14.50%) Data Warehouse
15 28 (14.00%) SAS
15 28 (14.00%) Finance
16 27 (13.50%) Retail
17 26 (13.00%) SaaS
18 25 (12.50%) Agile Software Development
18 25 (12.50%) MS Office
19 24 (12.00%) Data Analysis
19 24 (12.00%) Visualisation
19 24 (12.00%) Data Analytics
20 22 (11.00%) Customer Analytics
20 22 (11.00%) Oracle
21 21 (10.50%) E-Commerce
22 20 (10.00%) Management Information System
22 20 (10.00%) Service Management

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 13 February 2016, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (14.00%) SAS
2 3 (1.50%) MS Exchange
3 1 (0.50%) SharePoint
Applications
1 46 (23.00%) MS Excel
2 25 (12.50%) MS Office
3 10 (5.00%) SPSS
4 5 (2.50%) MS PowerPoint
Business Applications
1 3 (1.50%) FastStats
2 2 (1.00%) SAP CRM
2 2 (1.00%) SAP ERP
2 2 (1.00%) SAP IS-U
2 2 (1.00%) SAP Oil and Gas
3 1 (0.50%) Adobe Campaign
3 1 (0.50%) Unica
Cloud Services
1 26 (13.00%) SaaS
2 9 (4.50%) Amazon AWS
3 1 (0.50%) Cloud Computing
3 1 (0.50%) Google Analytics
Communications & Networking
1 20 (10.00%) Internet
2 14 (7.00%) SMTP
3 4 (2.00%) Broadband
4 2 (1.00%) TCP/IP
5 1 (0.50%) HTTP
5 1 (0.50%) PCoIP
5 1 (0.50%) SSL
Database & Business Intelligence
1 30 (15.00%) QlikView
2 29 (14.50%) Data Warehouse
3 18 (9.00%) Spotfire
4 17 (8.50%) BusinessObjects
5 16 (8.00%) Oracle Database
5 16 (8.00%) Oracle Database 11g
6 11 (5.50%) SQL Server
7 10 (5.00%) SQL Server Reporting Services
8 9 (4.50%) Amazon Redshift
9 6 (3.00%) Oracle BI EE
9 6 (3.00%) Pentaho
9 6 (3.00%) SAP BI
9 6 (3.00%) SQL Server Integration Services
10 5 (2.50%) Relational Database
11 4 (2.00%) Big Data
11 4 (2.00%) MySQL
12 3 (1.50%) OLAP
13 2 (1.00%) Data Mining
13 2 (1.00%) SAS Enterprise Guide
13 2 (1.00%) SQL Server Analysis Services
Development Applications
1 4 (2.00%) JIRA
1 4 (2.00%) Selenium
1 4 (2.00%) Visual Studio
2 1 (0.50%) Axure RP
2 1 (0.50%) Balsamiq Mockups
2 1 (0.50%) Talend Open Studio
General
1 52 (26.00%) Marketing
2 28 (14.00%) Finance
3 27 (13.50%) Retail
4 20 (10.00%) Banking
5 15 (7.50%) Pharmaceutical
6 14 (7.00%) Welsh Language
7 13 (6.50%) Advertising
8 11 (5.50%) Telecoms
9 4 (2.00%) Retail Banking
10 3 (1.50%) Games
11 2 (1.00%) Electronics
11 2 (1.00%) Legal
11 2 (1.00%) Manufacturing
12 1 (0.50%) Financial Institution
12 1 (0.50%) French Language
12 1 (0.50%) International Banking
12 1 (0.50%) Law
Libraries, Frameworks & Software Standards
1 5 (2.50%) HTML
2 4 (2.00%) CSS
3 2 (1.00%) XML
4 1 (0.50%) .NET
4 1 (0.50%) ASP.NET
4 1 (0.50%) Web Services
Miscellaneous
1 51 (25.50%) Analytical Skills
2 24 (12.00%) Visualisation
3 20 (10.00%) Management Information System
4 18 (9.00%) Social Media
5 11 (5.50%) Statistics
6 6 (3.00%) User Experience
7 5 (2.50%) Mathematics
8 4 (2.00%) Driving Licence
8 4 (2.00%) Economics
9 3 (1.50%) Blackberry
9 3 (1.50%) Computer Science
10 2 (1.00%) Algorithms
10 2 (1.00%) Physics
11 1 (0.50%) Data Centre
11 1 (0.50%) Data Extraction
11 1 (0.50%) Data Integration
11 1 (0.50%) Data Structures
11 1 (0.50%) Grid Computing
11 1 (0.50%) IVR
Operating Systems
1 10 (5.00%) Unix
1 10 (5.00%) Windows
2 4 (2.00%) Linux
3 2 (1.00%) Windows 7
3 2 (1.00%) Windows Server
Processes & Methodologies
1 57 (28.50%) Analytics
2 55 (27.50%) Customer Insight
3 54 (27.00%) Business Intelligence
4 40 (20.00%) Business Analysis
5 36 (18.00%) ITIL
6 34 (17.00%) CRM
6 34 (17.00%) Stakeholder Management
7 25 (12.50%) Agile Software Development
8 24 (12.00%) Data Analysis
8 24 (12.00%) Data Analytics
9 22 (11.00%) Customer Analytics
10 21 (10.50%) E-Commerce
11 20 (10.00%) Service Management
12 18 (9.00%) Customer Segmentation
13 17 (8.50%) ITSM
14 14 (7.00%) Business Continuity
15 12 (6.00%) Campaign Analysis
15 12 (6.00%) Direct Marketing
16 11 (5.50%) Customer Analysis
16 11 (5.50%) Strategic Planning
Programming Languages
1 68 (34.00%) SQL
2 14 (7.00%) C
2 14 (7.00%) JavaScript
3 6 (3.00%) VBA
4 4 (2.00%) Java
5 3 (1.50%) PL/SQL
6 2 (1.00%) R
7 1 (0.50%) C#
7 1 (0.50%) PHP
Qualifications
1 38 (19.00%) Degree
2 16 (8.00%) SC Cleared
2 16 (8.00%) Security Cleared
3 9 (4.50%) ISEB
4 7 (3.50%) ITIL Foundation Certificate
5 5 (2.50%) ITIL Certification
6 4 (2.00%) PRINCE2 Certification
7 1 (0.50%) MBA
Quality Assurance & Compliance
1 11 (5.50%) SLA
2 4 (2.00%) QA
3 2 (1.00%) Data Quality
3 2 (1.00%) Dodd-Frank
3 2 (1.00%) FATCA
4 1 (0.50%) EMIR
4 1 (0.50%) MiFID
System Software
1 14 (7.00%) IMail Server
2 11 (5.50%) Active Directory
3 1 (0.50%) KVM
3 1 (0.50%) VMware Infrastructure
3 1 (0.50%) VMware Workstation
Systems Management
1 3 (1.50%) Kibana
1 3 (1.50%) Nagios
Vendors
1 47 (23.50%) Tableau
2 46 (23.00%) Microsoft
3 22 (11.00%) Oracle
4 10 (5.00%) SAP
5 9 (4.50%) Alteryx
5 9 (4.50%) Sysomos
6 8 (4.00%) Teradata
7 6 (3.00%) Birst
8 3 (1.50%) New Relic
9 2 (1.00%) Alterian
9 2 (1.00%) Google
9 2 (1.00%) Salesforce.com
10 1 (0.50%) Dell
10 1 (0.50%) Facebook
10 1 (0.50%) HP
10 1 (0.50%) Informatica
10 1 (0.50%) Intel
10 1 (0.50%) Talend
10 1 (0.50%) Teradici
10 1 (0.50%) VMware
London
Salt
Salary: £26000 - £30000 per annum + benefits
Posted: 21 hours ago
City, London
Informatiq Consulting
Salary: £25000 - £35000 per annum + Bens
Posted: Yesterday
Northampton, Northamptonshire
Erin Associates
Salary: £18000 - £22000 per annum + Benefits , 25 days Holiday
Posted: 2 days ago
City, London
ANSON MCCADE
Salary: £50k-£60k+performance bonus+pension+healthcare&more.
Posted: 3 days ago
Manchester, Lancashire
Parallel Consulting
Salary: £30000 - £33000 per annum
Posted: 5 days ago
London
Churchill Frank International
Salary: £40000 - £50000 per annum + Company Benefits
Posted: 11 days ago
Head Office, Hanger Lane, London
River Island
Posted: 12 days ago
London
Real Staffing
Salary: £45000 - £55000 per annum + competitive
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Reading
The People Network
Salary: £35000 - £40000 per annum + bonus, pension, benefits
Posted: 17 days ago
City of London
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Salary: £35000 - £45000 per annum + Company Benefits and Flexible Working
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Hertfordshire
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Posted: 23 days ago