The first table below looks at the demand for the Customer Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Customer Analyst
Rank 840 793 839
Rank change year-on-year
-47 +46
Permanent jobs requiring a Customer Analyst 61 94 62
As % of all permanent IT jobs located in the UK 0.052% 0.086% 0.053%
As % of the Job Titles category 0.055% 0.092% 0.055%
Number of salaries quoted 55 64 50
Average salary £30,000 £25,500 £30,500
Average salary % change year-on-year
+17.64% -16.39%
90% offered a salary of more than £16,750 £19,000 £21,000
10% offered a salary of more than £48,750 £50,000 £50,000
UK excluding London average salary £22,500 £22,750 £27,500
% change year-on-year
-1.09% -17.27%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
110403 102451 111873
As % of all permanent IT jobs located in the UK 94.40% 94.23% 95.11%
Number of salaries quoted 90093 84743 95852
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

Customer Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 30 July 2014 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -59 58 £30,000 +17.64% 1
London -74 16 £40,000 - 1
East Midlands 0 12 £21,500 +26.47%
South East -25 11 £30,000 +31.86%
Nottinghamshire - 11 £21,500 -
East of England +1 8 £16,500 -23.25%
North West -3 5 £37,500 +97.36%
Nottingham - 5 £21,000 -
Hertfordshire -4 4 £16,500 -23.25%
West Sussex -6 4 £30,000 +31.86%
City of London -15 4 £41,250 -13.61%
Worksop - 4 £21,250 -
Gatwick - 4 £30,000 -
Yorkshire -27 3 £22,500 -13.46%
West Yorkshire -38 3 £22,500 -13.46%
Cheshire - 3 £16,500 -
Hampshire - 3 £32,500 -
Halifax - 3 £22,500 -
Stevenage - 3 £16,500 -
Farnborough - 3 £32,500 -
West Midlands +2 2 £21,000 +10.52%
Surrey -4 2 £41,250 +71.87%
South West -18 2 £42,500 +21.42%
Scotland - 2 £17,000 -
Staffordshire - 2 £21,000 -
Edinburgh - 2 £17,000 -
Oxfordshire - 2 £25,500 -
Chester - 2 - -
Bicester - 2 £25,500 -
Bristol -7 1 £30,000 -40.00%

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 30 July 2014, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 60 (49.18%) SQL
2 52 (42.62%) SAS
3 46 (37.70%) Customer Insight
4 44 (36.07%) Finance
5 43 (35.25%) Marketing
6 31 (25.41%) Analytics
7 30 (24.59%) Data Analysis
8 23 (18.85%) Degree
9 17 (13.93%) Microsoft
9 17 (13.93%) SQL Server
9 17 (13.93%) ITIL
10 16 (13.11%) Retail
11 15 (12.30%) MS Office
12 14 (11.48%) Mathematics
13 13 (10.66%) Statistical Modelling
13 13 (10.66%) Statistics
14 12 (9.84%) Direct Marketing
14 12 (9.84%) Games
14 12 (9.84%) MS Excel
14 12 (9.84%) SLA
15 11 (9.02%) Oracle
15 11 (9.02%) Operations Research
15 11 (9.02%) Marketing Strategy
16 10 (8.20%) Stakeholder Engagement
16 10 (8.20%) Economics
16 10 (8.20%) Management Information System
16 10 (8.20%) T-SQL
16 10 (8.20%) VB
17 9 (7.38%) .NET
17 9 (7.38%) MySQL

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 30 July 2014, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 52 (42.62%) SAS
2 8 (6.56%) IIS
3 1 (0.82%) CMS
Applications
1 15 (12.30%) MS Office
2 12 (9.84%) MS Excel
3 5 (4.10%) SPSS
4 2 (1.64%) FastStats
4 2 (1.64%) S-PLUS
Business Applications
1 2 (1.64%) Google Analytics
2 1 (0.82%) WebTrends
2 1 (0.82%) Dynamics CRM
Communications & Networking
1 8 (6.56%) LAN
1 8 (6.56%) WAN
2 3 (2.46%) TCP/IP
3 1 (0.82%) RFID
3 1 (0.82%) Internet
Database & Business Intelligence
1 17 (13.93%) SQL Server
2 9 (7.38%) MySQL
2 9 (7.38%) Oracle Database
3 8 (6.56%) Base SAS
4 6 (4.92%) SQL Server Analysis Services
4 6 (4.92%) Data Mining
5 4 (3.28%) Microsoft Analysis Services
5 4 (3.28%) Data Warehouse
6 2 (1.64%) SAS Enterprise Miner
6 2 (1.64%) SQL Server 2005
6 2 (1.64%) Crystal Reports
7 1 (0.82%) QlikView
7 1 (0.82%) Big Data
7 1 (0.82%) SAS Enterprise Guide
General
1 44 (36.07%) Finance
2 43 (35.25%) Marketing
3 16 (13.11%) Retail
4 12 (9.84%) Games
5 6 (4.92%) French Language
5 6 (4.92%) German Language
6 3 (2.46%) Banking
7 2 (1.64%) Advertising
8 1 (0.82%) Pharmaceutical
8 1 (0.82%) Spanish Language
8 1 (0.82%) Retail Banking
8 1 (0.82%) Financial Institution
8 1 (0.82%) Law
Libraries, Frameworks & Software Standards
1 9 (7.38%) .NET
1 9 (7.38%) ASP.NET
2 1 (0.82%) XML
2 1 (0.82%) EDI
Miscellaneous
1 14 (11.48%) Mathematics
2 13 (10.66%) Statistics
3 10 (8.20%) Economics
3 10 (8.20%) Management Information System
4 3 (2.46%) Visualisation
4 3 (2.46%) Credit Risk
5 2 (1.64%) Online Games
5 2 (1.64%) FMCG
5 2 (1.64%) PMI
6 1 (0.82%) Client/Server
6 1 (0.82%) EPoS
6 1 (0.82%) NHS
6 1 (0.82%) Data Integration
6 1 (0.82%) Computer Science
Operating Systems
1 8 (6.56%) UNIX
2 7 (5.74%) Windows
3 4 (3.28%) Windows 7
3 4 (3.28%) Windows Server 2008
4 3 (2.46%) Windows Server 2003
4 3 (2.46%) Windows Vista
Processes & Methodologies
1 46 (37.70%) Customer Insight
2 31 (25.41%) Analytics
3 30 (24.59%) Data Analysis
4 17 (13.93%) ITIL
5 13 (10.66%) Statistical Modelling
6 12 (9.84%) Direct Marketing
7 11 (9.02%) Operations Research
7 11 (9.02%) Marketing Strategy
8 10 (8.20%) Stakeholder Engagement
9 9 (7.38%) Contact Management
10 8 (6.56%) Customer Analysis
10 8 (6.56%) Incident Management
10 8 (6.56%) CRM
11 6 (4.92%) Business Analysis
11 6 (4.92%) Project Management
12 5 (4.10%) CHAID
12 5 (4.10%) Data Management
12 5 (4.10%) Customer Analytics
12 5 (4.10%) Time Management
13 4 (3.28%) User Stories
Programming Languages
1 60 (49.18%) SQL
2 10 (8.20%) T-SQL
2 10 (8.20%) VB
3 9 (7.38%) C#
4 7 (5.74%) SAS Macro
5 4 (3.28%) MATLAB
6 3 (2.46%) C
6 3 (2.46%) R
7 1 (0.82%) Java
7 1 (0.82%) JavaScript
7 1 (0.82%) PHP
7 1 (0.82%) PowerHouse
Qualifications
1 23 (18.85%) Degree
2 8 (6.56%) MCP
3 2 (1.64%) PMI Certification
4 1 (0.82%) SC Cleared
4 1 (0.82%) Security Cleared
Quality Assurance & Compliance
1 12 (9.84%) SLA
System Software
1 1 (0.82%) Active Directory
Vendors
1 17 (13.93%) Microsoft
2 11 (9.02%) Oracle
3 9 (7.38%) Cisco
4 8 (6.56%) Citrix
5 4 (3.28%) Teradata
6 3 (2.46%) Cognos
7 2 (1.64%) Alterian
7 2 (1.64%) Google
7 2 (1.64%) Business Objects
8 1 (0.82%) Genesys
8 1 (0.82%) MicroStrategy
8 1 (0.82%) Siemens
8 1 (0.82%) Avaya
8 1 (0.82%) Coremetrics
8 1 (0.82%) Omniture
8 1 (0.82%) Netezza
8 1 (0.82%) SmartFocus
London
Real Staffing
Salary: £40000 - £45000 per annum + benefits
Posted: Yesterday