The table below looks at the statistics for the Customer Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Customer Analyst
Rank 796 868 786
Rank change year-on-year
+72 -82
Permanent jobs requiring a Customer Analyst 96 61 94
As % of all permanent IT jobs located in the UK 0.088% 0.052% 0.086%
As % of the Job Titles category 0.093% 0.055% 0.092%
Number of salaries quoted 63 55 64
Average salary £27,500 £30,000 £25,500
Average salary % change year-on-year
-8.33% +17.64%
90% offered a salary of more than £20,000 £16,750 £19,000
10% offered a salary of more than £45,000 £48,750 £50,000
UK excluding London average salary £21,500 £22,500 £22,750
% change year-on-year
-4.44% -1.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103310 110572 102545
As % of all permanent IT jobs located in the UK 94.34% 94.52% 94.31%
Number of salaries quoted 85440 90223 84888
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Customer Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 31 July 2015 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +52 91 £27,500 -8.33% 8
South East +16 26 £35,000 +16.66% 1
London +38 24 £37,500 -6.25% 4
East of England +8 11 £21,000 +27.27% 2
North West +1 10 £31,000 -17.33%
Yorkshire +10 9 £21,000 -6.66% 1
Sheffield - 9 £21,000 -
South Yorkshire - 9 £21,000 -
East Midlands -4 7 £23,250 +8.13%
Hertfordshire -10 7 £21,000 +27.27% 1
Hemel Hempstead - 6 £21,000 - 1
Surrey +19 5 £35,000 -15.15%
Scotland +17 5 - - 1
Cheshire +3 5 - -
South West -8 5 £16,200 -61.88%
East Sussex - 5 £20,000 -
Sussex - 5 - -
Derbyshire - 5 - -
Derby - 5 - -
Brighton - 5 £20,000 -
Kent - 4 - -
West Sussex +5 3 £42,500 +41.66%
Berkshire - 3 £35,000 -
Devon - 3 £16,200 -
Exeter - 3 £16,200 -
Dunstable - 3 £21,500 -
Reading - 3 £35,000 -
Crawley - 3 £42,500 -
Bedfordshire - 3 £21,500 -
Bristol -10 2 - -

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 31 July 2015, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 56 (32.37%) MS Excel
2 54 (31.21%) MS Office
2 54 (31.21%) Analytical Skills
3 53 (30.64%) Analytics
3 53 (30.64%) SQL
4 49 (28.32%) Marketing
5 47 (27.17%) Customer Insight
6 42 (24.28%) SAS
6 42 (24.28%) Microsoft
7 39 (22.54%) Finance
8 38 (21.97%) ITIL
9 36 (20.81%) Banking
10 35 (20.23%) Business Intelligence
11 32 (18.50%) CRM
12 30 (17.34%) Oracle
13 27 (15.61%) SLA
13 27 (15.61%) Degree
14 25 (14.45%) Tableau
15 24 (13.87%) MS PowerPoint
16 23 (13.29%) Retail
17 19 (10.98%) BusinessObjects
18 18 (10.40%) Incident Management
18 18 (10.40%) Time Management
19 17 (9.83%) Root Cause Analysis
19 17 (9.83%) Data Mining
20 16 (9.25%) Social Media
21 14 (8.09%) Data Analysis
21 14 (8.09%) Management Information System
22 13 (7.51%) HP
22 13 (7.51%) SPSS

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 31 July 2015, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 42 (24.28%) SAS
2 12 (6.94%) SharePoint
3 5 (2.89%) Apache
4 2 (1.16%) JBoss
5 1 (0.58%) IIS
Applications
1 56 (32.37%) MS Excel
2 54 (31.21%) MS Office
3 24 (13.87%) MS PowerPoint
4 13 (7.51%) SPSS
5 1 (0.58%) Stata
5 1 (0.58%) MS Visio
5 1 (0.58%) FastStats
Business Applications
1 12 (6.94%) Remedy ITSM
2 1 (0.58%) Adobe Campaign
2 1 (0.58%) SAP Oil and Gas
2 1 (0.58%) Unica
Cloud Services
1 9 (5.20%) Google Analytics
2 7 (4.05%) SaaS
3 4 (2.31%) Amazon AWS
4 1 (0.58%) Adobe Analytics
4 1 (0.58%) Responsys
4 1 (0.58%) Silverpop
Communications & Networking
1 7 (4.05%) Internet
2 5 (2.89%) SSH
2 5 (2.89%) Broadband
3 3 (1.73%) LAN
3 3 (1.73%) WAN
4 2 (1.16%) SMS
5 1 (0.58%) PCoIP
Database & Business Intelligence
1 19 (10.98%) BusinessObjects
2 17 (9.83%) Data Mining
3 12 (6.94%) QlikView
3 12 (6.94%) Oracle Database
4 11 (6.36%) Spotfire
4 11 (6.36%) Data Warehouse
5 10 (5.78%) Oracle Database 11g
6 8 (4.62%) SQL Server Reporting Services
6 8 (4.62%) SQL Server
6 8 (4.62%) Oracle BI EE
7 7 (4.05%) Oracle Reports
8 6 (3.47%) MySQL
8 6 (3.47%) SQL Server Integration Services
9 4 (2.31%) Crystal Reports
9 4 (2.31%) Amazon Redshift
10 2 (1.16%) Big Data
10 2 (1.16%) Relational Database
10 2 (1.16%) Star Schema
10 2 (1.16%) SAS Enterprise Miner
10 2 (1.16%) Base SAS
General
1 49 (28.32%) Marketing
2 39 (22.54%) Finance
3 36 (20.81%) Banking
4 23 (13.29%) Retail
5 7 (4.05%) Pharmaceutical
5 7 (4.05%) Publishing
6 6 (3.47%) Telecoms
6 6 (3.47%) Financial Institution
7 5 (2.89%) Advertising
7 5 (2.89%) Retail Banking
8 3 (1.73%) Multimedia
8 3 (1.73%) French Language
8 3 (1.73%) Online Betting
9 2 (1.16%) German Language
9 2 (1.16%) Private Banking
9 2 (1.16%) Games
9 2 (1.16%) Military
9 2 (1.16%) Law
9 2 (1.16%) Manufacturing
10 1 (0.58%) Electronics
Libraries, Frameworks & Software Standards
1 5 (2.89%) XML
1 5 (2.89%) REST
2 2 (1.16%) COM
2 2 (1.16%) Tapestry
3 1 (0.58%) .NET
3 1 (0.58%) ASP.NET
Miscellaneous
1 54 (31.21%) Analytical Skills
2 16 (9.25%) Social Media
3 14 (8.09%) Management Information System
4 11 (6.36%) Mathematics
4 11 (6.36%) Visualisation
5 7 (4.05%) Digital Media
6 6 (3.47%) Computer Science
7 5 (2.89%) Statistics
8 4 (2.31%) Data Extraction
9 3 (1.73%) NHS
9 3 (1.73%) Clustering
9 3 (1.73%) E-Learning
9 3 (1.73%) Economics
10 2 (1.16%) Enterprise Software
10 2 (1.16%) Data Centre
10 2 (1.16%) User Experience
11 1 (0.58%) Mobile Payment
11 1 (0.58%) Social Gaming
11 1 (0.58%) DTV
11 1 (0.58%) Physics
Operating Systems
1 13 (7.51%) Windows
2 11 (6.36%) UNIX
3 7 (4.05%) Windows 7
3 7 (4.05%) Linux
4 2 (1.16%) Windows XP
Processes & Methodologies
1 53 (30.64%) Analytics
2 47 (27.17%) Customer Insight
3 38 (21.97%) ITIL
4 35 (20.23%) Business Intelligence
5 32 (18.50%) CRM
6 18 (10.40%) Incident Management
6 18 (10.40%) Time Management
7 17 (9.83%) Root Cause Analysis
8 14 (8.09%) Data Analysis
9 13 (7.51%) E-Commerce
9 13 (7.51%) Customer Segmentation
9 13 (7.51%) Customer Analytics
10 12 (6.94%) ITSM
11 11 (6.36%) Stakeholder Management
11 11 (6.36%) Customer Intelligence
11 11 (6.36%) Business Analysis
12 10 (5.78%) Direct Marketing
13 9 (5.20%) CHAID
13 9 (5.20%) Project Management
13 9 (5.20%) Agile Software Development
Programming Languages
1 53 (30.64%) SQL
2 11 (6.36%) R
3 9 (5.20%) VBA
4 8 (4.62%) Java
5 5 (2.89%) C
5 5 (2.89%) PL/SQL
6 4 (2.31%) JavaScript
7 3 (1.73%) T-SQL
7 3 (1.73%) MATLAB
8 2 (1.16%) C#
9 1 (0.58%) VB
9 1 (0.58%) Python
Qualifications
1 27 (15.61%) Degree
2 6 (3.47%) ITIL Certification
3 2 (1.16%) ISEB
3 2 (1.16%) ISTQB
4 1 (0.58%) MBA
4 1 (0.58%) Security Cleared
Quality Assurance & Compliance
1 27 (15.61%) SLA
2 4 (2.31%) ISO 9001
3 2 (1.16%) QA
System Software
1 12 (6.94%) Active Directory
2 2 (1.16%) VMware Infrastructure
3 1 (0.58%) KVM
3 1 (0.58%) VMware Workstation
Systems Management
1 12 (6.94%) ServiceCenter
2 5 (2.89%) Kibana
2 5 (2.89%) Nagios
Vendors
1 42 (24.28%) Microsoft
2 30 (17.34%) Oracle
3 25 (14.45%) Tableau
4 13 (7.51%) HP
5 12 (6.94%) Remedy
6 11 (6.36%) Google
7 8 (4.62%) SAP
8 5 (2.89%) New Relic
8 5 (2.89%) Sysomos
9 4 (2.31%) Alteryx
9 4 (2.31%) ServiceNow
9 4 (2.31%) Tieto
9 4 (2.31%) Alterian
10 2 (1.16%) VMware
10 2 (1.16%) Cognos
10 2 (1.16%) Adobe
10 2 (1.16%) Cisco
11 1 (0.58%) IBM
11 1 (0.58%) Chordiant
11 1 (0.58%) Computacenter
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £18,000 to £24,000 per annum
Posted: 18 hours ago
Peterborough, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: Competitive Salary & Benefits
Posted: 19 hours ago
London
Verticality Ltd
Salary: £40000 - £50000 per annum, Benefits 10% Bonus, Pension 25 Days
Posted: Yesterday
City, London
ANSON MCCADE
Salary: £50k-£60k+performance bonus+pension+healthcare&more.
Posted: 3 days ago
Edinburgh
Hays IT - Uk Posting account
Salary: £30000.00 - £33000.00 per annum
Posted: 3 days ago
Bicester
Huxley Banking & Financial Services
Salary: £40000 - £55000 per annum + Package
Posted: 4 days ago
Leeds
ASDA
Salary: Competitive
Posted: 5 days ago
London
Hays IT - Uk Posting account
Salary: £45000.00 - £50000.00 per annum
Posted: 25 days ago