The table below looks at the statistics for the Customer Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Customer Analyst
Rank 845 804 837
Rank change year-on-year
-41 +33
Permanent jobs requiring a Customer Analyst 49 76 66
As % of all permanent IT jobs located in the UK 0.043% 0.070% 0.056%
As % of the Job Titles category 0.045% 0.075% 0.059%
Number of salaries quoted 43 54 52
Average salary £25,000 £24,500 £30,000
Average salary % change year-on-year
+2.04% -18.33%
90% offered a salary of more than £16,600 £19,000 £21,000
10% offered a salary of more than £40,000 £47,000 £50,000
UK excluding London average salary £21,500 £22,750 £27,500
% change year-on-year
-5.49% -17.27%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
108241 101899 112522
As % of all permanent IT jobs located in the UK 94.43% 94.25% 95.14%
Number of salaries quoted 87515 84514 96083
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £69,500 £70,000 £69,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Customer Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 27 August 2014 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -80 46 £25,500 +4.08% 8
East Midlands +1 11 £21,500 +32.30% 1
London -28 11 £40,000 +14.28% 5
Nottinghamshire - 11 £21,500 -
South East -41 10 £28,750 +26.37% 1
East of England -5 6 £16,500 -36.53%
North West -11 6 £27,000 +52.11%
City of London +17 5 £40,000 -33.33% 3
Hampshire -7 5 £32,500 +18.18%
Nottingham - 5 £21,000 -
Worksop - 4 £21,250 -
Hertfordshire - 4 £16,500 -
Cheshire - 3 £16,500 -
Farnborough - 3 £32,500 -
Stevenage - 3 £16,500 -
West Midlands -1 2 £21,000 +10.52%
Scotland - 2 £17,000 - 1
Oxfordshire - 2 £25,500 -
Staffordshire - 2 £21,000 -
Southampton - 2 £21,125 -
Bicester - 2 £25,500 -
Chester - 2 - -
Edinburgh - 2 £17,000 - 1
Reading -2 1 £27,500 +27.90%
Surrey -2 1 £40,000 +66.66% 1
Berkshire -3 1 £27,500 +18.27%
Bedfordshire -9 1 £27,500 +5.76%
Manchester -9 1 £16,500 -7.04%
West Sussex -15 1 £30,000 +31.86%
Gatwick - 1 £30,000 -

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 27 August 2014, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 45 (46.88%) SQL
2 38 (39.58%) Finance
3 33 (34.38%) Customer Insight
4 32 (33.33%) Marketing
5 31 (32.29%) SAS
6 23 (23.96%) Analytics
7 22 (22.92%) Data Analysis
8 19 (19.79%) Degree
9 13 (13.54%) Mathematics
10 12 (12.50%) SQL Server
11 11 (11.46%) Oracle
11 11 (11.46%) Retail
11 11 (11.46%) Statistics
12 10 (10.42%) Operations Research
12 10 (10.42%) Direct Marketing
12 10 (10.42%) T-SQL
12 10 (10.42%) VB
12 10 (10.42%) ITIL
12 10 (10.42%) Marketing Strategy
13 9 (9.38%) Oracle Database
13 9 (9.38%) Stakeholder Engagement
13 9 (9.38%) ASP.NET
13 9 (9.38%) .NET
13 9 (9.38%) MySQL
13 9 (9.38%) C#
13 9 (9.38%) Economics
14 8 (8.33%) German Language
14 8 (8.33%) IIS
14 8 (8.33%) Citrix
15 7 (7.29%) Microsoft

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 27 August 2014, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (32.29%) SAS
2 8 (8.33%) IIS
3 1 (1.04%) CMS
Applications
1 6 (6.25%) MS Office
2 4 (4.17%) SPSS
3 3 (3.13%) MS Excel
4 2 (2.08%) S-PLUS
4 2 (2.08%) FastStats
5 1 (1.04%) MS PowerPoint
Business Applications
1 2 (2.08%) Google Analytics
2 1 (1.04%) Dynamics CRM
Communications & Networking
1 3 (3.13%) TCP/IP
2 1 (1.04%) Internet
Database & Business Intelligence
1 12 (12.50%) SQL Server
2 9 (9.38%) MySQL
2 9 (9.38%) Oracle Database
3 6 (6.25%) Data Mining
4 4 (4.17%) Base SAS
4 4 (4.17%) Data Warehouse
5 2 (2.08%) Crystal Reports
5 2 (2.08%) SQL Server Analysis Services
6 1 (1.04%) Cognos Report Studio
6 1 (1.04%) SAS Enterprise Guide
6 1 (1.04%) Big Data
6 1 (1.04%) SQL Server 2005
6 1 (1.04%) QlikView
General
1 38 (39.58%) Finance
2 32 (33.33%) Marketing
3 11 (11.46%) Retail
4 8 (8.33%) German Language
5 7 (7.29%) French Language
5 7 (7.29%) Games
6 4 (4.17%) Banking
7 3 (3.13%) Spanish Language
7 3 (3.13%) Italian Language
8 2 (2.08%) Japanese Language
9 1 (1.04%) Polish Language
9 1 (1.04%) Portuguese Language
9 1 (1.04%) Turkish Language
9 1 (1.04%) Retail Banking
9 1 (1.04%) Law
9 1 (1.04%) Pharmaceutical
9 1 (1.04%) Financial Institution
9 1 (1.04%) Telecoms
Libraries, Frameworks & Software Standards
1 9 (9.38%) .NET
1 9 (9.38%) ASP.NET
Miscellaneous
1 13 (13.54%) Mathematics
2 11 (11.46%) Statistics
3 9 (9.38%) Economics
4 3 (3.13%) Management Information System
4 3 (3.13%) Credit Risk
4 3 (3.13%) Visualisation
5 2 (2.08%) Hedge funds
5 2 (2.08%) Online Games
5 2 (2.08%) Foreign Exchange (FX)
6 1 (1.04%) EPoS
6 1 (1.04%) NHS
6 1 (1.04%) Client/Server
6 1 (1.04%) Computer Science
Operating Systems
1 7 (7.29%) Windows
2 4 (4.17%) Windows Server 2008
2 4 (4.17%) Windows 7
3 3 (3.13%) Windows Server 2003
3 3 (3.13%) Windows Vista
Processes & Methodologies
1 33 (34.38%) Customer Insight
2 23 (23.96%) Analytics
3 22 (22.92%) Data Analysis
4 10 (10.42%) ITIL
4 10 (10.42%) Operations Research
4 10 (10.42%) Direct Marketing
4 10 (10.42%) Marketing Strategy
5 9 (9.38%) Stakeholder Engagement
6 7 (7.29%) Statistical Modelling
6 7 (7.29%) CRM
7 6 (6.25%) Project Management
7 6 (6.25%) Business Analysis
7 6 (6.25%) Time Management
8 5 (5.21%) E-Commerce
9 4 (4.17%) Business Intelligence
9 4 (4.17%) Business Development
9 4 (4.17%) Customer Analysis
9 4 (4.17%) User Stories
9 4 (4.17%) Customer Analytics
9 4 (4.17%) Campaign Analysis
Programming Languages
1 45 (46.88%) SQL
2 10 (10.42%) T-SQL
2 10 (10.42%) VB
3 9 (9.38%) C#
4 4 (4.17%) MATLAB
5 3 (3.13%) SAS Macro
5 3 (3.13%) R
6 2 (2.08%) C
7 1 (1.04%) JavaScript
7 1 (1.04%) PowerHouse
Qualifications
1 19 (19.79%) Degree
2 3 (3.13%) SC Cleared
2 3 (3.13%) Security Cleared
3 1 (1.04%) ITIL Certification
Quality Assurance & Compliance
1 4 (4.17%) SLA
System Software
1 1 (1.04%) Active Directory
Vendors
1 11 (11.46%) Oracle
2 8 (8.33%) Citrix
3 7 (7.29%) Microsoft
4 4 (4.17%) Cognos
5 2 (2.08%) Business Objects
5 2 (2.08%) Remedy
5 2 (2.08%) Alterian
5 2 (2.08%) Google
6 1 (1.04%) Netezza
6 1 (1.04%) SmartFocus
6 1 (1.04%) Cisco
6 1 (1.04%) Avaya
6 1 (1.04%) Genesys
6 1 (1.04%) MicroStrategy
6 1 (1.04%) Siemens
Northamptonshire
Global Technology Solutions Ltd
Salary: £17000 - £19000 per annum
Posted: 16 hours ago
Edinburgh, Midlothian
Resource Management
Salary: benefits
Posted: 5 days ago
City of London
Huxley Associates
Salary: £25000 - £30000 per annum + benefits + bonus
Posted: 15 days ago
Leeds
Interquest - ITQ Financial - Tunbridge Wells
Salary: £30000 - £40000 per annum + Benefits
Posted: 20 days ago
Guildford, Surrey
The Gym Group
Salary: £40,000 per annum dependant on experience
Posted: 22 days ago
City of London
Huxley Associates
Salary: £25000 - £30000 per annum + benefits + bonus
Posted: 23 days ago