The statistics below represent IT jobs advertised across the UK that had Customer Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Customer Analyst
UK
Rank 805 821 860
Rank change year-on-year
+16 +39
Permanent jobs requiring a Customer Analyst 53 99 93
As % of all permanent IT jobs located in the UK 0.063% 0.10% 0.090%
As % of the Job Titles category 0.065% 0.10% 0.093%
Number of salaries quoted 51 78 88
Median salary £35,000 £32,500 £30,375
Median salary % change year-on-year
+7.69% +6.99%
90% offered a salary of more than £19,000 £21,000 £20,700
10% offered a salary of more than £52,000 £50,750 £70,000
UK excluding London median salary £22,486 £28,750 £29,000
% change year-on-year
-21.78% -0.86%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81076 94889 99493
As % of all permanent IT jobs located in the UK 96.44% 96.44% 96.68%
Number of salaries quoted 67322 79646 82693
Median salary £45,344 £45,000 £45,000
Median salary % change year-on-year
+0.76% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Customer Analyst
Jobs Demand Trend

The demand trend of job ads that featured Customer Analyst in the job title.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 17 January 2017 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +3 51 £35,000 +7.69% 20
London +57 22 £36,000 -20.00% 8
Yorkshire +31 8 £20,972 +10.37% 1
City of London +27 8 £35,000 -26.31% 2
North Yorkshire +5 8 £20,972 +10.37% 1
East of England +14 7 £48,750 +33.56%
North West -14 6 £19,500 -36.58% 2
Manchester -15 5 £19,500 -38.09% 2
Altrincham - 4 £19,500 -
South East +55 3 £24,000 -4.00% 4
Harrogate +17 3 £18,000 -5.26% 1
Bedfordshire +9 3 £62,500 -
Hertfordshire +7 3 £19,000 -47.94%
West Midlands -2 3 £30,000 -7.69% 3
East Sussex +13 2 £24,000 -4.00%
Brighton +11 2 £24,000 -4.00%
Stevenage - 2 £19,000 -
Berkshire +44 1 £25,000 - 1
Cheshire +10 1 £41,000 +36.66%
East Midlands +7 1 £52,000 +147.61% 1
Birmingham +2 1 £41,000 +100.00% 2
Norfolk -18 1 - -
Norwich -19 1 - -
Nottingham - 1 £52,000 -
Crewe - 1 £41,000 -
Salford - 1 £30,000 -
Solihull - 1 £30,000 -
Jarrow - 1 £17,774 -
Nottinghamshire - 1 £52,000 -
Tyne and Wear - 1 £17,774 -

Customer Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 17 January 2017, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Customer Analyst in the job title.

1 47 (36.43%) SQL
2 35 (27.13%) Finance
3 31 (24.03%) Customer Insight
4 30 (23.26%) Analytical Skills
4 30 (23.26%) Degree
5 28 (21.71%) Microsoft
6 25 (19.38%) SAS
7 22 (17.05%) MS Excel
7 22 (17.05%) SLA
7 22 (17.05%) Marketing
7 22 (17.05%) Analytics
8 19 (14.73%) Retail
9 18 (13.95%) CRM
10 13 (10.08%) Agile Software Development
11 12 (9.30%) Business Analysis
11 12 (9.30%) Data Analysis
11 12 (9.30%) Service Management
11 12 (9.30%) Business Intelligence
11 12 (9.30%) Windows
11 12 (9.30%) SaaS
12 11 (8.53%) R
12 11 (8.53%) Statistics
12 11 (8.53%) IMail Server
12 11 (8.53%) SMTP
12 11 (8.53%) Internet
13 10 (7.75%) Actionable Insight
13 10 (7.75%) Incident Management
13 10 (7.75%) QA
14 9 (6.98%) SPSS
14 9 (6.98%) E-Commerce

Customer Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (19.38%) SAS
2 2 (1.55%) JBoss
2 2 (1.55%) SharePoint
3 1 (0.78%) Apache
3 1 (0.78%) Confluence
Applications
1 22 (17.05%) MS Excel
2 9 (6.98%) MS Office
2 9 (6.98%) SPSS
3 4 (3.10%) MS PowerPoint
4 2 (1.55%) MS Visio
Business Applications
1 2 (1.55%) FastStats
1 2 (1.55%) Retail-J
1 2 (1.55%) SAP Oil and Gas
1 2 (1.55%) Unica
2 1 (0.78%) Eloqua
Cloud Services
1 12 (9.30%) SaaS
2 1 (0.78%) Office 365
Communications & Networking
1 11 (8.53%) Internet
1 11 (8.53%) SMTP
2 4 (3.10%) TCP/IP
3 3 (2.33%) Intrusion Detection
3 3 (2.33%) Network Security
3 3 (2.33%) SMS
4 2 (1.55%) Wireless
5 1 (0.78%) FTP
5 1 (0.78%) LAN
5 1 (0.78%) WAN
Database & Business Intelligence
1 7 (5.43%) SQL Server
2 3 (2.33%) BusinessObjects
2 3 (2.33%) Data Mining
3 2 (1.55%) Big Data
3 2 (1.55%) Data Warehouse
4 1 (0.78%) Base SAS
4 1 (0.78%) Crystal Reports
4 1 (0.78%) MySQL
4 1 (0.78%) Power BI
4 1 (0.78%) PowerPivot
4 1 (0.78%) QlikView
4 1 (0.78%) SQL Server Integration Services
4 1 (0.78%) SQL Server Reporting Services
Development Applications
1 3 (2.33%) SQL Server Management Studio (SSMS)
2 1 (0.78%) JIRA
General
1 35 (27.13%) Finance
2 22 (17.05%) Marketing
3 19 (14.73%) Retail
4 8 (6.20%) Banking
5 5 (3.88%) French Language
6 4 (3.10%) Financial Institution
7 3 (2.33%) German Language
7 3 (2.33%) Law
7 3 (2.33%) Telecoms
8 2 (1.55%) Electronics
8 2 (1.55%) Manufacturing
9 1 (0.78%) Back Office
9 1 (0.78%) Games
9 1 (0.78%) Investment Banking
9 1 (0.78%) Italian Language
9 1 (0.78%) Japanese Language
9 1 (0.78%) Korean Language
9 1 (0.78%) Legal
9 1 (0.78%) Portuguese Language
9 1 (0.78%) Russian Language
Libraries, Frameworks & Software Standards
1 2 (1.55%) DHTML
1 2 (1.55%) HTML
2 1 (0.78%) FIX Protocol
Miscellaneous
1 30 (23.26%) Analytical Skills
2 11 (8.53%) Statistics
3 6 (4.65%) Data Centre
3 6 (4.65%) Mathematics
4 5 (3.88%) Economics
4 5 (3.88%) User Experience
5 4 (3.10%) Computer Science
5 4 (3.10%) Credit Risk
5 4 (3.10%) Hedge funds
5 4 (3.10%) iPad
5 4 (3.10%) Visualisation
6 3 (2.33%) Driving Licence
7 2 (1.55%) EPoS
7 2 (1.55%) Fixed Income
7 2 (1.55%) Mobile App
7 2 (1.55%) Smart Meter
8 1 (0.78%) Blackberry
8 1 (0.78%) Equities
8 1 (0.78%) Foreign Exchange (FX)
8 1 (0.78%) Telematics
Operating Systems
1 12 (9.30%) Windows
2 3 (2.33%) Windows 7
3 2 (1.55%) Windows Server
3 2 (1.55%) Windows Server 2003
3 2 (1.55%) Windows Server 2008
3 2 (1.55%) Windows Vista
4 1 (0.78%) Android
4 1 (0.78%) Apple iOS
4 1 (0.78%) Linux
4 1 (0.78%) Mac OS X
Processes & Methodologies
1 31 (24.03%) Customer Insight
2 22 (17.05%) Analytics
3 18 (13.95%) CRM
4 13 (10.08%) Agile Software Development
5 12 (9.30%) Business Analysis
5 12 (9.30%) Business Intelligence
5 12 (9.30%) Data Analysis
5 12 (9.30%) Service Management
6 10 (7.75%) Actionable Insight
6 10 (7.75%) Incident Management
7 9 (6.98%) E-Commerce
8 8 (6.20%) ITIL
9 7 (5.43%) Predictive Modelling
9 7 (5.43%) Product Management
10 6 (4.65%) Business Development
10 6 (4.65%) Customer Engagement
10 6 (4.65%) Digital Marketing
10 6 (4.65%) Line Management
11 5 (3.88%) Portfolio Management
11 5 (3.88%) User Acceptance Testing
Programming Languages
1 47 (36.43%) SQL
2 11 (8.53%) R
3 3 (2.33%) Python
4 2 (1.55%) Java
4 2 (1.55%) JavaScript
4 2 (1.55%) VBA
Qualifications
1 30 (23.26%) Degree
2 2 (1.55%) PRINCE2 Certification
3 1 (0.78%) BPSS Clearance
3 1 (0.78%) SC Cleared
3 1 (0.78%) Security Cleared
Quality Assurance & Compliance
1 22 (17.05%) SLA
2 10 (7.75%) QA
3 1 (0.78%) Actionable Recommendations
3 1 (0.78%) EMIR
3 1 (0.78%) MiFID
System Software
1 11 (8.53%) IMail Server
2 1 (0.78%) Active Directory
Systems Management
1 5 (3.88%) EMC NetWorker
2 2 (1.55%) AirWatch
2 2 (1.55%) Systems Management Server (SMS)
3 1 (0.78%) SCCM
Vendors
1 28 (21.71%) Microsoft
2 4 (3.10%) Tableau
3 3 (2.33%) Remedy
3 3 (2.33%) SAP
4 2 (1.55%) Alterian
4 2 (1.55%) Citrix
4 2 (1.55%) Cognos
4 2 (1.55%) IBM
4 2 (1.55%) Motorola
4 2 (1.55%) Salesforce.com
5 1 (0.78%) iManage
5 1 (0.78%) Interwoven
5 1 (0.78%) Teradata
London
Churchill Frank
Posted: Yesterday
Harrogate, North Yorkshire
Adesse Search
Salary: From £45,000 to £55,000 per annum + benefits
Posted: 2 days ago
Coventry, West Midlands (County)
Churchill Frank
Salary: £35000 - £38000 per annum
Posted: 6 days ago
Northamptonshire
Square One Resources
Posted: 5 days ago
City, London
Harrington Starr
Salary: £35000 - £40000 per annum + Bonus + Benefits + Training
Posted: 4 days ago
Manchester
Ascent People
Salary: £20000 - £24000 per annum + Bonus + Benefits
Posted: 7 days ago
Central London / West End
Initi8 Recruitment
Salary: £50000 - £60000 Per Annum
Posted: 6 days ago
Southampton, Hampshire
ANSON MCCADE
Salary: £35,000 -£55,000+ Excellent package
Posted: 5 days ago
Greater Manchester
ANSON MCCADE
Salary: £35,000 -£55,000+ Excellent package
Posted: 5 days ago
Reading, Berkshire
ANSON MCCADE
Salary: £35,000 -£55,000+ Excellent package
Posted: 5 days ago
Guildford, Surrey
ANSON MCCADE
Salary: £35,000 -£55,000+ Excellent package
Posted: 5 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £35,000 -£55,000+ Excellent package
Posted: 5 days ago
City, London
ANSON MCCADE
Salary: £35,000 -£55,000+ Excellent package
Posted: 5 days ago
Richmond, Surrey
Michael Page International
Salary: £35000 - £43000 per annum + benefits
Posted: 6 days ago
Birmingham, West Midlands (County)
Chris Cobbold Ltd
Salary: From £25,000 to £35,000 per annum + benefits + training + career progr
Posted: 5 days ago
Bournemouth
Fixed Recruitment Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 18 days ago
London
Churchill Frank
Salary: £35000 - £37000 per annum
Posted: 11 days ago
London
People Source Consulting
Salary: £35000 - £45000 per annum + Bonus and benefits package
Posted: 11 days ago
West London
Mail Newspapers
Salary: Competitive
Posted: 13 days ago