The table below looks at the statistics for the Customer Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Customer Analyst
Rank 851 792 830
Rank change year-on-year
-59 +38
Permanent jobs requiring a Customer Analyst 53 69 62
As % of all permanent IT jobs located in the UK 0.046% 0.066% 0.054%
As % of the Job Titles category 0.049% 0.070% 0.056%
Number of salaries quoted 47 55 48
Average salary £22,000 £26,000 £30,000
Average salary % change year-on-year
-15.38% -13.33%
90% offered a salary of more than £16,500 £19,050 £21,000
10% offered a salary of more than £40,000 £50,000 £44,750
UK excluding London average salary £21,500 £24,000 £27,500
% change year-on-year
-10.41% -12.72%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107924 99127 110240
As % of all permanent IT jobs located in the UK 94.46% 94.27% 95.15%
Number of salaries quoted 87419 82406 94006
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Customer Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 18 September 2014 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -63 51 £21,750 -16.34% 8
South East -23 13 £25,500 +12.08% 3
East Midlands -3 12 £21,000 +29.23% 1
London -46 10 £40,000 +14.28% 3
North West -13 9 £16,500 -7.04%
Nottinghamshire - 9 £21,000 -
Hampshire -7 6 £27,250 -0.90%
Manchester -12 4 £16,500 -7.04%
East of England -19 4 £16,500 -36.53%
Nottingham - 4 £21,000 -
Worksop - 4 £21,250 -
City of London +5 3 £27,500 -54.16% 2
Hertfordshire -11 3 £16,500 -45.00%
West Midlands -24 3 £21,500 -18.86% 1
Northampton -25 3 £18,000 +5.88%
Northamptonshire -27 3 £18,000 +5.88% 1
Cheshire - 3 £16,500 -
Staffordshire - 3 £21,500 - 1
Altrincham - 3 £16,500 -
Southampton - 3 £20,250 -
Farnborough - 3 £32,500 -
East Sussex -23 2 £21,750 - 1
Brighton -28 2 £21,750 -
Chester - 2 - -
Bicester - 2 £25,500 -
Stevenage - 2 £16,500 -
Oxfordshire - 2 £25,500 -
Reading -8 1 £27,500 +27.90%
Berkshire -9 1 £27,500 +27.90%
Bedfordshire -10 1 £27,500 +5.76%

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 18 September 2014, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 45 (44.55%) Analytical Skills
2 41 (40.59%) SQL
3 35 (34.65%) Finance
4 31 (30.69%) Marketing
4 31 (30.69%) Customer Insight
5 28 (27.72%) SAS
6 21 (20.79%) Analytics
7 20 (19.80%) Data Analysis
8 18 (17.82%) Degree
9 12 (11.88%) ITIL
9 12 (11.88%) Mathematics
10 11 (10.89%) Retail
10 11 (10.89%) Oracle
10 11 (10.89%) SQL Server
11 10 (9.90%) T-SQL
11 10 (9.90%) VB
11 10 (9.90%) Statistics
12 9 (8.91%) Operations Research
12 9 (8.91%) Direct Marketing
12 9 (8.91%) German Language
12 9 (8.91%) Microsoft
12 9 (8.91%) .NET
12 9 (8.91%) MySQL
12 9 (8.91%) ASP.NET
12 9 (8.91%) C#
12 9 (8.91%) Marketing Strategy
12 9 (8.91%) Oracle Database
13 8 (7.92%) Stakeholder Engagement
13 8 (7.92%) French Language
13 8 (7.92%) IIS

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 18 September 2014, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (27.72%) SAS
2 8 (7.92%) IIS
3 1 (0.99%) MS Exchange
3 1 (0.99%) Exchange Server 2013
3 1 (0.99%) Exchange Server 2010
Applications
1 8 (7.92%) MS Office
2 6 (5.94%) MS Excel
3 4 (3.96%) SPSS
4 2 (1.98%) FastStats
4 2 (1.98%) S-PLUS
5 1 (0.99%) MS PowerPoint
Business Applications
1 2 (1.98%) Google Analytics
2 1 (0.99%) Dynamics CRM
Communications & Networking
1 3 (2.97%) TCP/IP
2 1 (0.99%) Internet
Database & Business Intelligence
1 11 (10.89%) SQL Server
2 9 (8.91%) MySQL
2 9 (8.91%) Oracle Database
3 6 (5.94%) Data Mining
4 4 (3.96%) Data Warehouse
5 2 (1.98%) Base SAS
5 2 (1.98%) Crystal Reports
5 2 (1.98%) SQL Server Analysis Services
6 1 (0.99%) QlikView
6 1 (0.99%) SQL Server 2005
6 1 (0.99%) Cognos Report Studio
6 1 (0.99%) Big Data
6 1 (0.99%) SAS Enterprise Guide
General
1 35 (34.65%) Finance
2 31 (30.69%) Marketing
3 11 (10.89%) Retail
4 9 (8.91%) German Language
5 8 (7.92%) French Language
6 6 (5.94%) Games
7 4 (3.96%) Banking
7 4 (3.96%) Italian Language
7 4 (3.96%) Spanish Language
8 3 (2.97%) Telecoms
9 2 (1.98%) Turkish Language
9 2 (1.98%) Japanese Language
9 2 (1.98%) Polish Language
9 2 (1.98%) Portuguese Language
10 1 (0.99%) Retail Banking
10 1 (0.99%) Law
10 1 (0.99%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 9 (8.91%) .NET
1 9 (8.91%) ASP.NET
Miscellaneous
1 45 (44.55%) Analytical Skills
2 12 (11.88%) Mathematics
3 10 (9.90%) Statistics
4 8 (7.92%) Economics
5 6 (5.94%) Management Information System
6 3 (2.97%) Credit Risk
6 3 (2.97%) Visualisation
7 2 (1.98%) Hedge funds
7 2 (1.98%) Foreign Exchange (FX)
7 2 (1.98%) Online Games
8 1 (0.99%) Computer Science
8 1 (0.99%) NHS
Operating Systems
1 7 (6.93%) Windows
2 5 (4.95%) Windows 7
3 4 (3.96%) Windows Server 2008
4 3 (2.97%) Windows Vista
4 3 (2.97%) Windows Server 2003
Processes & Methodologies
1 31 (30.69%) Customer Insight
2 21 (20.79%) Analytics
3 20 (19.80%) Data Analysis
4 12 (11.88%) ITIL
5 9 (8.91%) Operations Research
5 9 (8.91%) Direct Marketing
5 9 (8.91%) Marketing Strategy
6 8 (7.92%) Stakeholder Engagement
6 8 (7.92%) Project Management
7 7 (6.93%) CRM
8 6 (5.94%) Time Management
8 6 (5.94%) Statistical Modelling
8 6 (5.94%) Business Analysis
9 5 (4.95%) E-Commerce
10 4 (3.96%) User Stories
10 4 (3.96%) Customer Analytics
10 4 (3.96%) Campaign Analysis
10 4 (3.96%) Service Management
10 4 (3.96%) Business Intelligence
10 4 (3.96%) ITSM
Programming Languages
1 41 (40.59%) SQL
2 10 (9.90%) T-SQL
2 10 (9.90%) VB
3 9 (8.91%) C#
4 5 (4.95%) C
5 4 (3.96%) MATLAB
6 3 (2.97%) R
7 1 (0.99%) SAS Macro
7 1 (0.99%) PowerHouse
7 1 (0.99%) JavaScript
Qualifications
1 18 (17.82%) Degree
2 7 (6.93%) SC Cleared
2 7 (6.93%) Security Cleared
3 3 (2.97%) ITIL Foundation Certificate
4 1 (0.99%) ITIL Certification
Quality Assurance & Compliance
1 7 (6.93%) SLA
System Software
1 1 (0.99%) Active Directory
Vendors
1 11 (10.89%) Oracle
2 9 (8.91%) Microsoft
3 8 (7.92%) Citrix
4 4 (3.96%) Cognos
5 3 (2.97%) Remedy
6 2 (1.98%) Business Objects
6 2 (1.98%) Alterian
6 2 (1.98%) Google
7 1 (0.99%) Netezza
7 1 (0.99%) Salesforce.com
7 1 (0.99%) Cisco
7 1 (0.99%) Avaya
7 1 (0.99%) Genesys
7 1 (0.99%) MicroStrategy
7 1 (0.99%) Siemens
7 1 (0.99%) SmartFocus
Guildford
Churchill Frank
Salary: £30000 - £40000 per annum + benefits
Posted: 16 hours ago
Crawley
Hays IT - Uk Posting account
Salary: Competitive + Excellent Benefits
Posted: 18 hours ago
East Sussex
ARC IT Recruitment Ltd
Salary: £23000 Per Annum
Posted: 5 days ago
Northamptonshire
Global Technology Solutions Ltd
Salary: £17000 - £19000 per annum
Posted: 5 days ago
Lichfield
Churchill Frank
Salary: £20000 - £24000 per annum + benefits
Posted: 8 days ago
City of London
Huxley Associates
Salary: £25000 - £30000 per annum + benefits + bonus
Posted: 13 days ago