Customer Analyst Jobs
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the Customer Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Customer Analyst
Rank 798 839 752
Rank change year-on-year
+41 -87
Permanent jobs requiring a Customer Analyst 60 57 119
As % of all permanent IT jobs located in the UK 0.056% 0.047% 0.096%
As % of the Job Titles category 0.059% 0.050% 0.102%
Number of salaries quoted 48 47 100
Average salary £41,250 £35,000 £30,750
Average salary % change year-on-year
+17.85% +13.82%
90% offered a salary of more than £19,245 £19,000 £21,000
10% offered a salary of more than £50,000 £45,000 £47,500
UK excluding London average salary £21,750 £27,500 £28,000
% change year-on-year
-20.90% -1.78%
All Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category		 101791 114576 116360
As % of all permanent IT jobs located in the UK 94.44% 94.74% 94.25%
Number of salaries quoted 84727 98303 98213
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%

Customer Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analyst within the UK as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 17 May 2013 within the UK.

Customer Analyst Salary Histogram

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
England +34 58 £42,500 +21.42%
London +39 34 £45,000 +25.00%
City of London +20 13 £47,500 +8.57%
South West +9 6 £50,000 +163.15%
South East +1 6 £19,350 -44.71%
North West +7 5 £27,500 +71.87%
Manchester -16 4 £23,250 +45.31%
Berkshire +5 3 £19,350 -44.71%
East Midlands -1 3 £38,500 +26.22%
Reading -2 3 £19,350 -44.71%
Bristol - 3 £50,000 -
East of England +2 2 £19,750 -8.13%
Buckinghamshire -5 2 - -
Milton Keynes - 2 - -
Hammersmith - 2 £42,500 -
Exeter +8 1 £17,500 +2.94%
Hertfordshire +4 1 £21,500 -
Devon +2 1 £17,500 +2.94%
Hampshire 0 1 £47,500 +82.69%
Northamptonshire -2 1 - -
Northampton -5 1 - -
West Midlands -19 1 £19,000 -9.52%
Yorkshire -22 1 £21,500 -6.52%
Wiltshire - 1 - -
Somerset - 1 £22,000 -
North Yorkshire - 1 £21,500 -
Derbyshire - 1 - -
Cheshire - 1 £45,000 -
Cambridgeshire - 1 £18,000 -
York - 1 £21,500 -

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 69 (57.50%) Customer Insight
2 57 (47.50%) SAS
3 51 (42.50%) Degree
4 48 (40.00%) Marketing
5 42 (35.00%) SQL
6 41 (34.17%) Analytics
7 35 (29.17%) SPSS
8 32 (26.67%) Microsoft
9 27 (22.50%) Data Mining
9 27 (22.50%) Statistics
10 26 (21.67%) MS Excel
10 26 (21.67%) Mathematics
11 22 (18.33%) Retail
12 18 (15.00%) Finance
13 14 (11.67%) Data Analysis
14 12 (10.00%) Web Analytics
15 11 (9.167%) Games
15 11 (9.167%) ITIL
15 11 (9.167%) Statistical Modelling
16 10 (8.333%) Base SAS
16 10 (8.333%) JavaScript
16 10 (8.333%) Statistical Analysis
17 9 (7.500%) Omniture
17 9 (7.500%) Google
17 9 (7.500%) XML
17 9 (7.500%) Google Analytics
17 9 (7.500%) Tealeaf
17 9 (7.500%) Customer Analysis
18 8 (6.667%) FMCG
18 8 (6.667%) Banking

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 9 (7.500%) XML
2 8 (6.667%) HTML
3 7 (5.833%) Regular Expression
4 3 (2.500%) Web Services
5 2 (1.667%) .NET
5 2 (1.667%) ASP.NET
6 1 (0.833%) SOAP
6 1 (0.833%) .NET Framework
6 1 (0.833%) Apache Flex
Application Platforms
1 57 (47.50%) SAS
2 2 (1.667%) SharePoint
3 1 (0.833%) MS Exchange
3 1 (0.833%) Exchange Server 2007
3 1 (0.833%) IIS
Applications
1 35 (29.17%) SPSS
2 26 (21.67%) MS Excel
3 7 (5.833%) MS Office
4 5 (4.167%) MS PowerPoint
Business Applications
1 9 (7.500%) Google Analytics
2 7 (5.833%) WebTrends
3 3 (2.500%) Dynamics CRM
4 2 (1.667%) Dynamics AX
5 1 (0.833%) Summit
Communications & Networking
1 6 (5.000%) HTTP
2 5 (4.167%) TCP/IP
3 4 (3.333%) DNS
3 4 (3.333%) LAN
3 4 (3.333%) WAN
3 4 (3.333%) DHCP
3 4 (3.333%) Firewall
4 2 (1.667%) Internet
5 1 (0.833%) POP3
5 1 (0.833%) SMTP
Database & Business Intelligence
1 27 (22.50%) Data Mining
2 10 (8.333%) Base SAS
3 7 (5.833%) SQL Server
4 6 (5.000%) Data Warehouse
5 3 (2.500%) Crystal Reports
5 3 (2.500%) Oracle BI EE
5 3 (2.500%) SQL Server Analysis Services
6 2 (1.667%) Big Data
6 2 (1.667%) MySQL
6 2 (1.667%) ProClarity
6 2 (1.667%) Microsoft Analysis Services
7 1 (0.833%) SQL Server Reporting Services
7 1 (0.833%) SQL Server 2005
7 1 (0.833%) SQL Server Integration Services
7 1 (0.833%) SQL Server 2008
7 1 (0.833%) SAS Enterprise Guide
Development Applications
1 1 (0.833%) FogBugz
General
1 48 (40.00%) Marketing
2 22 (18.33%) Retail
3 18 (15.00%) Finance
4 11 (9.167%) Games
5 8 (6.667%) Banking
6 4 (3.333%) Telecoms
7 2 (1.667%) Advertising
7 2 (1.667%) Law
7 2 (1.667%) Financial Institution
7 2 (1.667%) Billing
8 1 (0.833%) Local Government
8 1 (0.833%) Arabic Language
8 1 (0.833%) Dutch Language
8 1 (0.833%) French Language
8 1 (0.833%) German Language
8 1 (0.833%) Swahili Language
8 1 (0.833%) Pharmaceutical
8 1 (0.833%) Manufacturing
Miscellaneous
1 27 (22.50%) Statistics
2 26 (21.67%) Mathematics
3 8 (6.667%) FMCG
4 3 (2.500%) Economics
5 1 (0.833%) Visualisation
5 1 (0.833%) Social Media
5 1 (0.833%) Social Gaming
5 1 (0.833%) CMDB
5 1 (0.833%) Blackberry
5 1 (0.833%) Management Information System
Operating Systems
1 5 (4.167%) Windows
2 2 (1.667%) Linux
2 2 (1.667%) Windows Server 2003
3 1 (0.833%) Windows Vista
3 1 (0.833%) Windows Server 2008
3 1 (0.833%) Windows XP
3 1 (0.833%) UNIX
Processes & Methodologies
1 69 (57.50%) Customer Insight
2 41 (34.17%) Analytics
3 14 (11.67%) Data Analysis
4 12 (10.00%) Web Analytics
5 11 (9.167%) ITIL
5 11 (9.167%) Statistical Modelling
6 10 (8.333%) Statistical Analysis
7 9 (7.500%) Customer Analysis
8 8 (6.667%) E-Commerce
9 7 (5.833%) Business Intelligence
9 7 (5.833%) Email Marketing
9 7 (5.833%) Agile Software Development
10 6 (5.000%) Stakeholder Management
10 6 (5.000%) CRM
11 5 (4.167%) Direct Marketing
11 5 (4.167%) Marketing Analytics
11 5 (4.167%) Customer Analytics
12 4 (3.333%) Problem Management
13 3 (2.500%) Business Process Improvement
13 3 (2.500%) Marketing Strategy
Programming Languages
1 42 (35.00%) SQL
2 10 (8.333%) JavaScript
3 4 (3.333%) VBA
4 3 (2.500%) T-SQL
4 3 (2.500%) R
5 2 (1.667%) PL/SQL
5 2 (1.667%) VB
6 1 (0.833%) SAS Macro
6 1 (0.833%) PHP
6 1 (0.833%) C
6 1 (0.833%) C#
Qualifications
1 51 (42.50%) Degree
2 4 (3.333%) CCNA
2 4 (3.333%) Cisco Certification
3 1 (0.833%) A+ Certification
3 1 (0.833%) ITIL Certification
3 1 (0.833%) Network+ Certification
3 1 (0.833%) SC Cleared
3 1 (0.833%) Security Cleared
Quality Assurance & Compliance
1 8 (6.667%) SLA
2 1 (0.833%) ISO/IEC 27001
2 1 (0.833%) ISO 9001
System Software
1 4 (3.333%) Active Directory
2 3 (2.500%) Terminal Server
3 1 (0.833%) VMware Infrastructure
Systems Management
1 2 (1.667%) Foglight
Vendors
1 32 (26.67%) Microsoft
2 9 (7.500%) Omniture
2 9 (7.500%) Google
2 9 (7.500%) Tealeaf
3 8 (6.667%) Business Objects
4 7 (5.833%) Coremetrics
5 5 (4.167%) Cognos
5 5 (4.167%) Citrix
5 5 (4.167%) Oracle
6 4 (3.333%) Cisco
7 3 (2.500%) MicroStrategy
7 3 (2.500%) Unica
8 2 (1.667%) Epiphany
8 2 (1.667%) ION Trading
9 1 (0.833%) Adobe
9 1 (0.833%) KXEN
9 1 (0.833%) Sage
9 1 (0.833%) Salesforce.com
9 1 (0.833%) VMware
9 1 (0.833%) IBM
Customer Support Analyst (Milton Keynes) £25k plus bens!
Bedford, Bedfordshire
Our customer is a highly regarded international software company based just outside Milton Keynes. They are currently undergoing substantial growth supported by a dynamic focus on emerging software...
TD Group
Salary: Highly competitive package
Posted: 17 May 2013
Customer Insight Analyst-SQL-North East London-£35,509-£55,000
London
The role of the Customer Insight Analyst will involve: * Provide an understanding of customer data using statistical analysis techniques... * Use of SQL to manipulate and interpret data and...
Salary: £35000 - £55000 per annum
Posted: 4 May 2013
Customer Insight Analyst - SAS / SQL
London
Excellent opportunity for an experienced Insight Analytics professional with a leading client in London. Role Profile: - The team is responsible for providing customer insight to identify and create...
MBN Recruitment Solutions
Salary: Up to £40,000 per annum + bonus + benefits
Posted: 13 May 2013
Customer Insight Analyst-SAS-London-£35,509-£45,000
London
The role of the Customer Insight Analyst will involve: * Provide an understanding of customer data using statistical analysis techniques... * Use of SAS and SQL to manipulate and interpret...
Salary: £35000 - £45000 per annum
Posted: 15 May 2013
Customer Insight Analyst - SAS / SQL - London
London
Role: Customer Insight Analyst - SAS / SQLLocation: LondonSalary: to £27,000 plus bonus and benefitsThis is a great opportunity to join one of the most successful, independent, award winning...
Aspire Data Recruitment
Salary: GBP0 to GBP27000 per annum + Benefits: Bonus and benefits
Posted: 9 May 2013
Customer Insight Analyst - SAS/SQL
London
Role: Customer Insight Analyst - SAS/SQLLocation: LondonSalary: to £27,000 plus bonus and benefitsThis is a great opportunity to join one of the most successful, independent, award winning...
Aspire Data Recruitment
Salary: GBP0 to GBP27000 per annum
Posted: 2 May 2013
Customer Insight Analyst - SAS/SQL
London
Role: Customer Insight Analyst - SAS/SQLLocation: LondonSalary: to £27,000 plus bonus and benefitsThis is a great opportunity to join one of the most successful, independent, award winning...
Aspire Data Recruitment
Salary: 27000
Posted: 25 April 2013
Customer Support Analyst, London EC4 to £22k
East London
We require someone who has a minimum of one years experience working in a customer support capacity within a services environment. You will be very SLA aware. This...
ARC IT Recruitment Ltd
Salary: £22000 Per Annum
Posted: 15 May 2013
Customer Support Analyst - Manchester
Manchester, Lancashire
Key skills - 1st and 2nd line web application support, ITIL, service desk, helpdesk CALLING ALL Customer Support / Customer Service analyst I am currently working exclusively with a fantastic...
Circle Recruitment
Salary: £18000 - £20000 per annum + benefits
Posted: 13 May 2013
Senior Customer Insight Analyst
Surrey, South East
Job Title: Senior Insight AnalystLocation: SurreySalary: c-£45,000 + bonus and benefitsAccountabilities- Provide measurement and insight into key business drivers of performance against expectations- Develop deep insights - from...
Aspire Data Recruitment
Salary: GBP0 to GBP45000 per annum + Benefits: Bonus and benefits
Posted: 20 April 2013
Customer Insight Analyst
City of London
They've been rapidly growing in both customer base, markets and territories too which in turn is fueling their need for additional full-time analytics support. - Are you...
Progressive Recruitment
Salary: £40000 - £61000 per annum
Posted: 15 May 2013
Customer Insight Analyst
City of London
They've been rapidly growing in both customer base, markets and territories too which in turn is fueling their need for additional full-time analytics support. - Are you...
Progressive Recruitment
Salary: £40000 - £60000 per annum + plus bonus and benefits
Posted: 15 May 2013
SAS Customer Insight Analyst. C. £30k + top benefits!
Greater Manchester, North West
SAS Customer Behaviour Analyst... Statistical modelling; data mining; customer relationship; direct marketing; SAS; SQL; Unica; SPSS. Overview A rare and fantastic opportunity for a Customer Insight Analyst to...
Salary: £25000 - £30000 per annum + excellent benefits package
Posted: 12 May 2013
Customer Insight Analyst/Senior Customer Insight Analyst
City of London
They've been rapidly growing in both customer base, markets and territories too which in turn is fueling their need for additional full-time analytics support. - Are you...
Progressive Recruitment
Salary: £40000 - £60000 per annum
Posted: 15 May 2013
Online Customer Insight Analyst
City, London
This is a new role that reports directly to the Head of Customer Insight and is aimed at gaining a deep understanding of their customers for the first...
Intelligent People
Salary: £40000 - £50000 per annum + bonus + benefits
Posted: 14 May 2013
Customer Acquisition Analyst / CPA/CPL / Travel / London / £35k
London
The key day-to-day tasks of the Customer Acquisition Analyst include: Daily optimisation of all online subscriber acquisition, with continuous focus on CPA and quality of acquisitions...
Salt
Salary: £32000 - £38000 per annum + bonus & bens
Posted: 16 May 2013
Customer Insight Analyst - Media
City of London
Senior Analyst - SAS/SPSS/RThis role will fit into a 60-strong analytics department operating across the company.The role of Senior Analyst in the team will involve...
Salary: £30000 - £55000 per annum + bonus
Posted: 14 May 2013
Senior Customer Management Analyst
City of London
To do that in this role, you'll need expertise in compliance, marketing and data analysis, plus a detailed knowledge of the Financial Services Authority (FSA) regulatory framework...
BARCLAYS
Salary: Competitive + excellent benefits
Posted: 19 May 2013
Senior Customer Management Analyst
City, London
To do that in this role, you'll need expertise in compliance, marketing and data analysis, plus a detailed knowledge of the Financial Services Authority (FSA) regulatory framework...
Barclays
Salary: Competitive + excellent benefits
Posted: 16 May 2013
Customer Solutions Analyst
Chesterfield, East Midlands
Royal Mail Group is changing fast and you could be at the heart of that change. Our growing team of technology specialists is helping to build a new...
Salary: Excellent Salary & Benefits
Posted: 19 May 2013
Senior Customer Data Processing Analyst
Gloucester, South West
Job Title: Senior Customer Data Processing Analyst Location: GloucesterSalary: to £35,000 plus bonus and benefitsThe Senior Analyst will provide process management and stakeholder engagement capabilities in support...
Aspire Data Recruitment
Salary: 35000
Posted: 2 May 2013
Customer Data Analyst, SAS, SQL, Excel, Analytics, London
London
Statistics, Economics, Operations Research, Maths Role requirements: Experience in a similar role Experience of applying statistical and related analytical techniques Ability to explain statistical techniques to a non...
Salt
Salary: £20000 - £25000 per annum + benefits
Posted: 18 May 2013
About us| Contact us| Copyright| Disclaimer| Privacy Policy & Cookies
Last Updated Friday 17 May 2013
IT Jobs Watch, Tracking the IT Job Market
Copyright © 2004-2013 Paradigm Software (UK) Limited. All rights reserved.