The statistics below represent IT jobs advertised across the UK that had Customer Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
Customer Analyst
Rank 844 863 918
Rank change year-on-year
+19 +55
Permanent jobs requiring a Customer Analyst 93 111 79
As % of all permanent IT jobs located in the UK 0.091% 0.10% 0.066%
As % of the Job Titles category 0.094% 0.10% 0.069%
Number of salaries quoted 74 89 68
Median salary £29,000 £28,000 £36,000
Median salary % change year-on-year
+3.57% -22.22%
90% offered a salary of more than £17,950 £20,000 £18,500
10% offered a salary of more than £50,000 £55,000 £48,250
UK excluding London median salary £26,250 £24,000 £26,250
% change year-on-year
+9.37% -8.57%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
98711 106520 115260
As % of all permanent IT jobs located in the UK 96.26% 96.47% 96.45%
Number of salaries quoted 82990 86917 93519
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Customer Analyst
Jobs Demand Trend

The demand trend of job ads that featured Customer Analyst in the job title.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 5 May 2016 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +21 93 £29,000 -3.33% 10
London +24 47 £32,500 -18.75% 2
South East +20 18 £33,500 +34.00% 4
West Midlands -10 8 £17,000 - 1
Hounslow - 7 - -
Yorkshire +13 6 £22,000 +2.32% 2
Orpington - 6 £22,500 -
Hampshire +15 5 £35,000 +16.66% 1
Coventry - 5 £17,000 -
Basingstoke - 5 £35,000 - 1
City of London +40 4 £42,500 +4.93% 1
Brighton +28 4 £25,000 +25.00% 1
East Sussex +18 4 £25,000 +25.00% 1
West Yorkshire +17 4 £22,500 -25.00% 2
North West +9 4 £31,500 +12.50%
Northampton +8 4 £19,000 -7.31%
East Midlands +4 4 £19,000 -5.00%
Northamptonshire +3 4 £19,000 -5.00%
Manchester +1 4 £31,500 +12.50%
Somerset +1 4 - -
South West -3 4 - -
Wakefield - 4 £22,500 - 2
Surrey +4 3 £32,000 -28.88% 1
Reading +13 2 £29,750 +51.01%
East of England +4 2 £35,500 +65.11% 1
Staffordshire +4 2 £27,500 -
Berkshire +2 2 £29,750 +21.42%
Buckinghamshire - 2 £39,500 -
North Yorkshire - 2 £18,250 -
Stafford - 2 £27,500 -

Customer Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 5 May 2016, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Customer Analyst in the job title.

1 73 (40.11%) SQL
2 62 (34.07%) Degree
3 56 (30.77%) Analytical Skills
4 52 (28.57%) Customer Insight
5 45 (24.73%) Business Intelligence
6 42 (23.08%) Analytics
7 41 (22.53%) MS Excel
7 41 (22.53%) Marketing
8 37 (20.33%) Microsoft
9 35 (19.23%) CRM
9 35 (19.23%) SAS
10 34 (18.68%) Stakeholder Management
11 30 (16.48%) Retail
12 28 (15.38%) Finance
13 27 (14.84%) MS Office
13 27 (14.84%) Business Analysis
14 25 (13.74%) Data Analysis
14 25 (13.74%) Agile Software Development
15 24 (13.19%) ITIL
16 21 (11.54%) C
16 21 (11.54%) Tableau
17 20 (10.99%) Customer Analysis
18 19 (10.44%) Service Management
19 18 (9.89%) Management Information System
20 17 (9.34%) Data Warehouse
21 15 (8.24%) SaaS
21 15 (8.24%) Mathematics
22 14 (7.69%) Data Governance
22 14 (7.69%) QlikView
22 14 (7.69%) Banking

Customer Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (19.23%) SAS
2 4 (2.20%) IIS
3 2 (1.10%) MS Exchange
4 1 (0.55%) Apache
4 1 (0.55%) SharePoint
4 1 (0.55%) Skype for Business
Applications
1 41 (22.53%) MS Excel
2 27 (14.84%) MS Office
3 10 (5.49%) SPSS
4 7 (3.85%) MS PowerPoint
Business Applications
1 3 (1.65%) FastStats
1 3 (1.65%) SAP Oil and Gas
2 1 (0.55%) Adobe Campaign
2 1 (0.55%) SAP CRM
2 1 (0.55%) SAP ERP
2 1 (0.55%) SAP IS-U
2 1 (0.55%) thinkFolio
2 1 (0.55%) Unica
Cloud Services
1 15 (8.24%) SaaS
2 4 (2.20%) Cloud Computing
3 2 (1.10%) Google Apps
4 1 (0.55%) Google Analytics
Communications & Networking
1 8 (4.40%) Internet
2 7 (3.85%) SMTP
3 4 (2.20%) Broadband
4 2 (1.10%) TCP/IP
5 1 (0.55%) ADSL
5 1 (0.55%) ATM
5 1 (0.55%) HTTP
5 1 (0.55%) SSL
5 1 (0.55%) VPN
Database & Business Intelligence
1 17 (9.34%) Data Warehouse
2 14 (7.69%) QlikView
3 11 (6.04%) BusinessObjects
4 10 (5.49%) Spotfire
4 10 (5.49%) SQL Server Reporting Services
5 9 (4.95%) Oracle Database
5 9 (4.95%) Oracle Database 11g
5 9 (4.95%) SQL Server
6 8 (4.40%) Data Mining
7 7 (3.85%) MS Access
8 5 (2.75%) Relational Database
9 4 (2.20%) Big Data
9 4 (2.20%) Microsoft Power View
10 3 (1.65%) OLAP
10 3 (1.65%) SQL Server Integration Services
11 2 (1.10%) MySQL
11 2 (1.10%) Oracle BI EE
11 2 (1.10%) Oracle Reports
11 2 (1.10%) SAS Enterprise Guide
11 2 (1.10%) SQL Server Analysis Services
Development Applications
1 5 (2.75%) JIRA
2 4 (2.20%) Selenium
2 4 (2.20%) Visual Studio
3 1 (0.55%) Axure RP
3 1 (0.55%) Balsamiq Mockups
General
1 41 (22.53%) Marketing
2 30 (16.48%) Retail
3 28 (15.38%) Finance
4 14 (7.69%) Banking
5 10 (5.49%) Telecoms
5 10 (5.49%) Welsh Language
6 8 (4.40%) Pharmaceutical
7 7 (3.85%) Advertising
8 3 (1.65%) Electronics
8 3 (1.65%) Games
8 3 (1.65%) Manufacturing
9 2 (1.10%) Automotive
9 2 (1.10%) Legal
9 2 (1.10%) Retail Banking
10 1 (0.55%) International Banking
10 1 (0.55%) Investment Banking
10 1 (0.55%) Publishing
10 1 (0.55%) Spanish Language
Libraries, Frameworks & Software Standards
1 5 (2.75%) CSS
1 5 (2.75%) HTML
2 1 (0.55%) REST
2 1 (0.55%) XML
Miscellaneous
1 56 (30.77%) Analytical Skills
2 18 (9.89%) Management Information System
3 15 (8.24%) Mathematics
4 12 (6.59%) Statistics
5 10 (5.49%) Social Media
5 10 (5.49%) Visualisation
6 8 (4.40%) User Experience
7 4 (2.20%) Economics
8 3 (1.65%) Blackberry
8 3 (1.65%) Computer Science
8 3 (1.65%) Physics
9 2 (1.10%) Data Extraction
9 2 (1.10%) Data Protection Act
9 2 (1.10%) Driving Licence
9 2 (1.10%) Mobile App
10 1 (0.55%) Algorithms
10 1 (0.55%) Data Structures
10 1 (0.55%) Hedge funds
10 1 (0.55%) Mainframe
10 1 (0.55%) RSA SecurID
Operating Systems
1 11 (6.04%) Unix
2 10 (5.49%) Windows
3 5 (2.75%) Windows Server
4 4 (2.20%) Windows 7
5 1 (0.55%) Android
5 1 (0.55%) Linux
5 1 (0.55%) Windows 8
5 1 (0.55%) Windows XP
Processes & Methodologies
1 52 (28.57%) Customer Insight
2 45 (24.73%) Business Intelligence
3 42 (23.08%) Analytics
4 35 (19.23%) CRM
5 34 (18.68%) Stakeholder Management
6 27 (14.84%) Business Analysis
7 25 (13.74%) Agile Software Development
7 25 (13.74%) Data Analysis
8 24 (13.19%) ITIL
9 20 (10.99%) Customer Analysis
10 19 (10.44%) Service Management
11 14 (7.69%) Data Governance
11 14 (7.69%) ITSM
11 14 (7.69%) Project Management
12 13 (7.14%) Customer Analytics
13 11 (6.04%) Customer Segmentation
13 11 (6.04%) Data Analytics
14 10 (5.49%) Business Continuity
14 10 (5.49%) Customer Intelligence
15 9 (4.95%) E-Commerce
Programming Languages
1 73 (40.11%) SQL
2 21 (11.54%) C
3 5 (2.75%) JavaScript
3 5 (2.75%) VBA
4 3 (1.65%) R
5 1 (0.55%) Java
5 1 (0.55%) PL/SQL
Qualifications
1 62 (34.07%) Degree
2 11 (6.04%) SC Cleared
2 11 (6.04%) Security Cleared
3 6 (3.30%) ITIL Certification
4 5 (2.75%) ISEB
5 3 (1.65%) PRINCE2 Certification
6 1 (0.55%) APMP
6 1 (0.55%) MBA
Quality Assurance & Compliance
1 5 (2.75%) QA
2 4 (2.20%) SLA
3 1 (0.55%) Data Quality
3 1 (0.55%) Dodd-Frank
3 1 (0.55%) EMIR
3 1 (0.55%) FATCA
System Software
1 7 (3.85%) Active Directory
1 7 (3.85%) IMail Server
2 1 (0.55%) XenApp
Systems Management
1 1 (0.55%) Kibana
1 1 (0.55%) Nagios
Vendors
1 37 (20.33%) Microsoft
2 21 (11.54%) Tableau
3 14 (7.69%) Teradata
4 12 (6.59%) Oracle
5 5 (2.75%) SAP
6 4 (2.20%) Google
7 2 (1.10%) Citrix
7 2 (1.10%) Minitab
8 1 (0.55%) Advent
8 1 (0.55%) Alterian
8 1 (0.55%) Bloomberg
8 1 (0.55%) Blue Coat
8 1 (0.55%) Charles River
8 1 (0.55%) CheckPoint
8 1 (0.55%) Facebook
8 1 (0.55%) HP
8 1 (0.55%) Misys
8 1 (0.55%) Murex
8 1 (0.55%) Salesforce.com
8 1 (0.55%) SunGard
City, London
The People Network
Salary: £50000 - £70000 per annum
Posted: 3 hours ago
Brighton, Sussex
ARC IT Recruitment
Posted: 17 hours ago
Watford, Hertfordshire
Spring Technology
Salary: £30000.00 - £50000.00 per annum + Plus benefits
Posted: Yesterday
Birmingham
Edenhouse Solutions Ltd
Salary: £0.00 per annum
Posted: Yesterday
Guildford, Surrey
Experis IT
Salary: Bonus + Benefits
Posted: 2 days ago
London
Opilio Recruitment
Salary: £30k - 35k per year
Posted: 6 days ago
Middlesex
Propel London Ltd
Posted: 9 days ago
Basingstoke
Arrows Group Ltd
Salary: £30000 - £40000 per annum + bonus and benefits
Posted: 17 days ago
Wakefield, West Yorkshire
Softsols
Salary: £20,000 - £25,000 INCLUDING BONUS
Posted: 21 days ago
Wakefield
Hays Specialist Recruitment
Salary: £18000.00 - £25000.00 per annum
Posted: 24 days ago