The table below looks at the statistics for the Customer Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Customer Analyst
Rank 812 795 834
Rank change year-on-year
-17 +39
Permanent jobs requiring a Customer Analyst 58 95 56
As % of all permanent IT jobs located in the UK 0.054% 0.089% 0.052%
As % of the Job Titles category 0.057% 0.094% 0.055%
Number of salaries quoted 55 69 43
Average salary £32,500 £35,000 £36,000
Average salary % change year-on-year
-7.14% -2.77%
90% offered a salary of more than £20,000 £18,500 £21,000
10% offered a salary of more than £50,500 £50,000 £46,500
UK excluding London average salary £25,000 £31,250 £35,000
% change year-on-year
-20.00% -10.71%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101167 100905 102697
As % of all permanent IT jobs located in the UK 94.80% 94.47% 94.92%
Number of salaries quoted 83281 81156 86804
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Customer Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in the UK

Customer Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst within the UK.

Customer Analyst Salary Trend in the UK

Customer Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analyst over the 3 months to 3 March 2015 within the UK.

Customer Analyst Salary Histogram in the UK

Customer Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the UK over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -23 57 £32,500 -7.14% 20
London -4 31 £35,000 -26.31% 14
South East -27 8 £45,000 -10.00% 3
Surrey +5 6 £45,000 +176.92% 2
Guildford - 6 £45,000 - 1
East of England -2 5 £22,500 -35.71% 1
East Midlands +28 4 £22,500 +85.18%
Nottinghamshire - 4 £22,500 -
Bedfordshire - 4 £22,500 - 1
South West -36 3 £50,000 +170.27%
West Midlands - 3 £19,500 - 1
Dunstable - 3 £22,500 -
Worksop - 3 £22,500 -
Manchester -2 2 £27,000 +35.00% 1
Bristol -14 2 £50,250 +45.65%
North West -22 2 £27,000 -28.00% 1
Oxfordshire - 2 £25,000 - 1
Ealing - 2 £60,000 -
Banbury - 2 £25,000 - 1
Coventry - 2 £19,500 -
City of London +8 1 £35,000 - 3
Somerset +2 1 £20,000 -
Bath +2 1 £20,000 -
Yorkshire -5 1 - -
Leeds -6 1 - -
West Yorkshire -10 1 - -
Warwickshire - 1 £30,750 -
Scotland - 1 - -
Altrincham - 1 £20,000 -
Brentford - 1 £57,500 -

Customer Analyst
Top 30 Related IT Skills

For the 6 months to 3 March 2015, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 60 (45.80%) SQL
2 44 (33.59%) Customer Insight
3 43 (32.82%) Analytics
4 36 (27.48%) Analytical Skills
4 36 (27.48%) Finance
5 35 (26.72%) Marketing
6 33 (25.19%) SAS
6 33 (25.19%) Microsoft
6 33 (25.19%) MS Office
7 30 (22.90%) Degree
8 29 (22.14%) MS Excel
9 20 (15.27%) ITIL
9 20 (15.27%) SPSS
10 18 (13.74%) Oracle
10 18 (13.74%) Retail
11 16 (12.21%) CRM
12 15 (11.45%) Customer Analytics
13 14 (10.69%) Time Management
14 13 (9.92%) Business Intelligence
14 13 (9.92%) T-SQL
14 13 (9.92%) Customer Segmentation
15 12 (9.16%) Customer Analysis
15 12 (9.16%) Google Analytics
15 12 (9.16%) Propensity Modelling
15 12 (9.16%) Google
15 12 (9.16%) SLA
16 11 (8.40%) C
17 10 (7.63%) Data Modelling
17 10 (7.63%) Data Mining
17 10 (7.63%) UNIX

Customer Analyst
Top Related IT Skills by Category

For the 6 months to 3 March 2015, IT jobs within the UK that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (25.19%) SAS
2 3 (2.29%) IIS
3 1 (0.76%) MS Exchange
3 1 (0.76%) Exchange Server 2010
3 1 (0.76%) Exchange Server 2013
Applications
1 33 (25.19%) MS Office
2 29 (22.14%) MS Excel
3 20 (15.27%) SPSS
4 2 (1.53%) FastStats
4 2 (1.53%) EViews
Business Applications
1 12 (9.16%) Google Analytics
2 3 (2.29%) Summit
3 1 (0.76%) SAP Oil and Gas
3 1 (0.76%) WebTrends
Cloud Services
1 5 (3.82%) SaaS
2 2 (1.53%) PaaS
Communications & Networking
1 3 (2.29%) Internet
2 1 (0.76%) SMS
Database & Business Intelligence
1 10 (7.63%) Data Mining
1 10 (7.63%) Big Data
1 10 (7.63%) Oracle Database
2 8 (6.11%) MySQL
3 7 (5.34%) Spotfire
3 7 (5.34%) QlikView
3 7 (5.34%) Oracle Database 11g
4 6 (4.58%) SQL Server
4 6 (4.58%) Data Warehouse
5 3 (2.29%) Oracle Reports
6 2 (1.53%) SAS Enterprise Guide
6 2 (1.53%) SQL Server Reporting Services
6 2 (1.53%) SQL Server Integration Services
6 2 (1.53%) Oracle BI EE
7 1 (0.76%) Relational Database
7 1 (0.76%) SAS Enterprise Miner
7 1 (0.76%) Crystal Reports
Development Applications
1 1 (0.76%) Toad
General
1 36 (27.48%) Finance
2 35 (26.72%) Marketing
3 18 (13.74%) Retail
4 10 (7.63%) German Language
5 9 (6.87%) French Language
6 7 (5.34%) Pharmaceutical
7 6 (4.58%) Online Betting
8 4 (3.05%) Spanish Language
8 4 (3.05%) Telecoms
8 4 (3.05%) Banking
8 4 (3.05%) Manufacturing
8 4 (3.05%) Advertising
8 4 (3.05%) Italian Language
9 3 (2.29%) Retail Banking
10 2 (1.53%) Financial Institution
11 1 (0.76%) Electronics
11 1 (0.76%) Games
11 1 (0.76%) Polish Language
11 1 (0.76%) Portuguese Language
11 1 (0.76%) Turkish Language
Libraries, Frameworks & Software Standards
1 4 (3.05%) .NET
2 3 (2.29%) ASP.NET
2 3 (2.29%) XML
2 3 (2.29%) HTML
3 1 (0.76%) ADO
Miscellaneous
1 36 (27.48%) Analytical Skills
2 8 (6.11%) Management Information System
2 8 (6.11%) Statistics
3 7 (5.34%) Mathematics
3 7 (5.34%) Economics
3 7 (5.34%) Social Media
4 6 (4.58%) Data Extraction
5 4 (3.05%) User Experience
6 3 (2.29%) Visualisation
6 3 (2.29%) Computer Science
7 1 (0.76%) Open Source
7 1 (0.76%) DTV
Operating Systems
1 10 (7.63%) UNIX
2 8 (6.11%) Windows
3 7 (5.34%) Linux
4 6 (4.58%) Windows 7
5 4 (3.05%) Windows XP
5 4 (3.05%) Windows Vista
Processes & Methodologies
1 44 (33.59%) Customer Insight
2 43 (32.82%) Analytics
3 20 (15.27%) ITIL
4 16 (12.21%) CRM
5 15 (11.45%) Customer Analytics
6 14 (10.69%) Time Management
7 13 (9.92%) Customer Segmentation
7 13 (9.92%) Business Intelligence
8 12 (9.16%) Propensity Modelling
8 12 (9.16%) Customer Analysis
9 10 (7.63%) Data Modelling
9 10 (7.63%) Data Analysis
10 9 (6.87%) E-Commerce
10 9 (6.87%) ITSM
11 8 (6.11%) Service Management
11 8 (6.11%) Business Analysis
11 8 (6.11%) Direct Marketing
12 6 (4.58%) ETL
12 6 (4.58%) CHAID
12 6 (4.58%) Data Architecture
Programming Languages
1 60 (45.80%) SQL
2 13 (9.92%) T-SQL
3 11 (8.40%) C
4 8 (6.11%) R
5 7 (5.34%) PL/SQL
5 7 (5.34%) C#
6 6 (4.58%) C++
7 5 (3.82%) Java
8 3 (2.29%) VB
9 2 (1.53%) VBA
9 2 (1.53%) MATLAB
10 1 (0.76%) PHP
Qualifications
1 30 (22.90%) Degree
2 10 (7.63%) SC Cleared
2 10 (7.63%) Security Cleared
3 8 (6.11%) ITIL Foundation Certificate
4 5 (3.82%) Microsoft Certification
5 1 (0.76%) ITIL Certification
5 1 (0.76%) HND
5 1 (0.76%) VCP4
Quality Assurance & Compliance
1 12 (9.16%) SLA
2 4 (3.05%) ISO 9001
3 3 (2.29%) ISO 14001
4 1 (0.76%) ISO 9000
System Software
1 3 (2.29%) Active Directory
Systems Management
1 5 (3.82%) Nagios
2 4 (3.05%) Kibana
Vendors
1 33 (25.19%) Microsoft
2 18 (13.74%) Oracle
3 12 (9.16%) Google
4 9 (6.87%) Tableau
5 8 (6.11%) Business Objects
6 5 (3.82%) New Relic
7 3 (2.29%) Alterian
7 3 (2.29%) Citrix
7 3 (2.29%) Unica
8 2 (1.53%) SmartFocus
8 2 (1.53%) Cisco
8 2 (1.53%) Remedy
9 1 (0.76%) Salesforce.com
9 1 (0.76%) SAP
9 1 (0.76%) LexisNexis
London
ANSON MCCADE
Salary: From £50,000 to £60,000 per annum plus performance bonus + pension + h
Posted: 8 hours ago
Banbury, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum
Posted: 9 hours ago
London
Nicoll Curtin
Salary: £36000.00 - £46400.00 per annum + benefits
Posted: 12 hours ago
London
Hays IT - Uk Posting account
Salary: £70000.00 - £90000.00 per annum
Posted: Yesterday
West London
JM
Salary: £50000 - £70000 per annum + bonus, benefits
Posted: Yesterday
London
ANSON MCCADE
Salary: From £50,000 to £60,000 per annum plus bonus + pension + healthcare
Posted: 4 days ago
London
Arrows Group
Salary: £25000 - £29000 per annum + Bonus + on call
Posted: 4 days ago
Luton
People Source
Salary: £21000 - £22000 per annum + benefits
Posted: 7 days ago
London
British Airways
Posted: 7 days ago
Manchester
Churchill Frank
Posted: 8 days ago
Guildford
Churchill Frank
Posted: 8 days ago
London
Next Ventures Limited
Salary: £25,000 - £45,000 per year
Posted: 13 days ago
London
BI SAM LTD
Salary: Unspecified
Posted: 20 days ago