The table below looks at the statistics for CRM skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 79 83 79
Rank change year-on-year
+4 -4
Permanent jobs citing CRM 86 81 94
As % of all permanent IT jobs located in Scotland 2.91% 2.63% 2.81%
As % of the Processes & Methodologies category 3.25% 3.03% 3.33%
Number of salaries quoted 50 45 72
Average salary £47,500 £35,500 £40,000
Average salary % change year-on-year
+33.80% -11.25%
90% offered a salary of more than £25,000 £22,900 £27,500
10% offered a salary of more than £60,000 £51,500 £52,500
UK excluding London average salary £45,000 £45,000 £45,000
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2645 2673 2822
As % of all permanent IT jobs located in Scotland 89.54% 86.87% 84.36%
Number of salaries quoted 1689 1693 1849
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £32,500 £32,500 £30,500
10% offered a salary of more than £65,000 £63,500 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

CRM
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Scotland

CRM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Scotland region.

CRM Salary Trend in Scotland

CRM
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing CRM across the Scotland region over the 3 months to 13 February 2016.

CRM Salary Histogram in Scotland

CRM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Scotland region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -3 54 £48,000 +28.00% 10
Edinburgh -1 33 £52,500 +61.53% 11
Dundee -13 3 £42,500 -19.04%
Stirling - 3 £45,000 -
Fife - 1 - -
Scottish Borders - 1 £35,000 -
CRM
UK

CRM
Top 30 Related IT Skills in Scotland

For the 6 months to 13 February 2016, IT jobs across the Scotland region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 69 (41.57%) Microsoft
2 51 (30.72%) Dynamics CRM
3 48 (28.92%) SQL
4 46 (27.71%) SQL Server
5 45 (27.11%) .NET
6 41 (24.70%) MS Excel
7 39 (23.49%) Agile Software Development
8 38 (22.89%) C#
8 38 (22.89%) JavaScript
9 32 (19.28%) Oracle
10 27 (16.27%) CSS
11 24 (14.46%) ASP.NET
11 24 (14.46%) HTML
12 22 (13.25%) Finance
13 21 (12.65%) ERP
14 20 (12.05%) Project Management
15 19 (11.45%) XML
15 19 (11.45%) Windows
16 18 (10.84%) SharePoint
17 17 (10.24%) Waterfall
18 16 (9.64%) ITIL
18 16 (9.64%) Case Management
19 15 (9.04%) Presales
19 15 (9.04%) Business Intelligence
19 15 (9.04%) Scrum
20 14 (8.43%) CMS
20 14 (8.43%) SQL Server Reporting Services
20 14 (8.43%) Dynamics NAV
21 13 (7.83%) Business Analysis
21 13 (7.83%) Marketing

CRM
Top Related IT Skills in Scotland by Category

For the 6 months to 13 February 2016, IT jobs across the Scotland region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 18 (10.84%) SharePoint
2 14 (8.43%) CMS
3 7 (4.22%) IIS
4 5 (3.01%) Apache
5 4 (2.41%) Oracle SOA Suite
6 3 (1.81%) WebLogic
7 2 (1.20%) Adobe Experience Manager
7 2 (1.20%) Drupal
7 2 (1.20%) JBoss
7 2 (1.20%) MS Exchange
7 2 (1.20%) nginx
7 2 (1.20%) Tomcat
7 2 (1.20%) Umbraco
8 1 (0.60%) Apache Solr
8 1 (0.60%) GlassFish
8 1 (0.60%) SharePoint 2010
8 1 (0.60%) SharePoint 2013
8 1 (0.60%) WordPress
Applications
1 41 (24.70%) MS Excel
2 8 (4.82%) MS Office
3 2 (1.20%) DOC1
4 1 (0.60%) MS Visio
Business Applications
1 51 (30.72%) Dynamics CRM
2 14 (8.43%) Dynamics NAV
3 11 (6.63%) Dynamics AX
3 11 (6.63%) Dynamics GP
4 4 (2.41%) Oracle EBS
4 4 (2.41%) Salesforce.com CRM
5 3 (1.81%) SAP IS-U
6 2 (1.20%) SAP CRM
7 1 (0.60%) Magento
7 1 (0.60%) Oracle CRM
7 1 (0.60%) Oracle ERP
Cloud Services
1 11 (6.63%) SaaS
2 6 (3.61%) Office 365
3 5 (3.01%) Microsoft Azure
3 5 (3.01%) Yammer
4 4 (2.41%) Amazon AWS
4 4 (2.41%) Cloud Computing
4 4 (2.41%) GitHub
4 4 (2.41%) PaaS
5 3 (1.81%) Force.com
6 2 (1.20%) Google Analytics
Communications & Networking
1 9 (5.42%) Firewall
2 6 (3.61%) DNS
3 5 (3.01%) DHCP
3 5 (3.01%) SAN
3 5 (3.01%) SSL
3 5 (3.01%) WAN
4 4 (2.41%) Internet
5 3 (1.81%) Cisco IOS
5 3 (1.81%) Remote Desktop
5 3 (1.81%) TCP/IP
5 3 (1.81%) VPN
6 2 (1.20%) ATM
6 2 (1.20%) LAN
6 2 (1.20%) Network Security
7 1 (0.60%) ADSL
7 1 (0.60%) Broadband
7 1 (0.60%) Intranet
7 1 (0.60%) OSPF
7 1 (0.60%) SMTP
7 1 (0.60%) VoIP
Database & Business Intelligence
1 46 (27.71%) SQL Server
2 14 (8.43%) SQL Server Reporting Services
3 12 (7.23%) Relational Database
4 9 (5.42%) Oracle Database
4 9 (5.42%) Oracle Database 11g
5 8 (4.82%) Power BI
5 8 (4.82%) RDBMS
6 6 (3.61%) Data Warehouse
6 6 (3.61%) MySQL
6 6 (3.61%) Oracle Database 10g
7 4 (2.41%) GIS
7 4 (2.41%) Oracle Reports
8 3 (1.81%) SQL Server Integration Services
9 2 (1.20%) NoSQL
9 2 (1.20%) Oracle Database 12c
9 2 (1.20%) PostgreSQL
9 2 (1.20%) TKPROF
10 1 (0.60%) MongoDB
10 1 (0.60%) PowerPivot
10 1 (0.60%) Qlik Sense
Development Applications
1 9 (5.42%) Git (software)
1 9 (5.42%) Visual Studio
2 4 (2.41%) Mercurial
2 4 (2.41%) MorphX
2 4 (2.41%) PowerBuilder
2 4 (2.41%) Subversion
3 3 (1.81%) Jenkins
3 3 (1.81%) Maven
4 2 (1.20%) Ant
4 2 (1.20%) Oracle Forms
4 2 (1.20%) Toad
5 1 (0.60%) Appcelerator Titanium
5 1 (0.60%) Eclipse
5 1 (0.60%) Eclipse RCP
5 1 (0.60%) Gradle
5 1 (0.60%) JIRA
5 1 (0.60%) JUnit
5 1 (0.60%) NUnit
5 1 (0.60%) Oracle APEX
5 1 (0.60%) PowerDesigner
General
1 22 (13.25%) Finance
2 13 (7.83%) Marketing
3 12 (7.23%) Retail
4 10 (6.02%) Banking
5 9 (5.42%) Telecoms
6 6 (3.61%) Advertising
7 3 (1.81%) Billing
7 3 (1.81%) Corporate Banking
7 3 (1.81%) Manufacturing
8 2 (1.20%) Games
8 2 (1.20%) Retail Banking
9 1 (0.60%) Brand Awareness
9 1 (0.60%) Financial Institution
9 1 (0.60%) Multimedia
Job Titles
1 47 (28.31%) Developer
2 28 (16.87%) Consultant
3 27 (16.27%) Analyst
4 23 (13.86%) Senior Developer
5 14 (8.43%) CRM Developer
5 14 (8.43%) Dynamics CRM Developer
6 12 (7.23%) CRM Consultant
7 9 (5.42%) Architect
8 8 (4.82%) Applications Support
9 7 (4.22%) Applications Support Analyst
9 7 (4.22%) Dynamics CRM Consultant
9 7 (4.22%) Support Analyst
10 6 (3.61%) Junior
10 6 (3.61%) Microsoft Consultant
10 6 (3.61%) Microsoft CRM Consultant
10 6 (3.61%) Microsoft Developer
10 6 (3.61%) Operations Manager
10 6 (3.61%) Senior Analyst
11 5 (3.01%) Infrastructure Engineer
11 5 (3.01%) Test Analyst
Libraries, Frameworks & Software Standards
1 45 (27.11%) .NET
2 27 (16.27%) CSS
3 24 (14.46%) ASP.NET
3 24 (14.46%) HTML
4 19 (11.45%) XML
5 12 (7.23%) Web Services
6 10 (6.02%) jQuery
7 9 (5.42%) REST
8 8 (4.82%) AngularJS
8 8 (4.82%) Hibernate
9 7 (4.22%) .NET Framework
9 7 (4.22%) Java EE
9 7 (4.22%) Spring
10 6 (3.61%) ASP.NET MVC
10 6 (3.61%) Entity Framework
11 5 (3.01%) J2EE
11 5 (3.01%) JSP
11 5 (3.01%) NHibernate
12 4 (2.41%) RESTful
12 4 (2.41%) SOAP
Miscellaneous
1 13 (7.83%) Analytical Skills
1 13 (7.83%) User Experience
2 11 (6.63%) Mobile App
3 8 (4.82%) Enterprise Software
4 6 (3.61%) Management Information System
4 6 (3.61%) Social Media
5 3 (1.81%) iPhone
6 2 (1.20%) Computer Science
6 2 (1.20%) Copywriting
6 2 (1.20%) EPoS
6 2 (1.20%) IVR
6 2 (1.20%) Mainframe
6 2 (1.20%) Online Banking
7 1 (0.60%) Blog
7 1 (0.60%) CESG
7 1 (0.60%) Clustering
7 1 (0.60%) Digital Media
7 1 (0.60%) e-Learning
7 1 (0.60%) PMI
7 1 (0.60%) W3C
Operating Systems
1 19 (11.45%) Windows
2 10 (6.02%) Windows Server
3 9 (5.42%) Windows Server 2012
4 6 (3.61%) Linux
5 5 (3.01%) Android
5 5 (3.01%) Apple iOS
5 5 (3.01%) Windows Server 2008
6 4 (2.41%) Unix
6 4 (2.41%) Windows 7
6 4 (2.41%) Windows Server 2003
7 3 (1.81%) Windows 10
7 3 (1.81%) Windows 8
8 1 (0.60%) CentOS
8 1 (0.60%) Red Hat Enterprise Linux
8 1 (0.60%) Ubuntu
Processes & Methodologies
1 39 (23.49%) Agile Software Development
2 21 (12.65%) ERP
3 20 (12.05%) Project Management
4 17 (10.24%) Waterfall
5 16 (9.64%) Case Management
5 16 (9.64%) ITIL
6 15 (9.04%) Business Intelligence
6 15 (9.04%) Presales
6 15 (9.04%) Scrum
7 13 (7.83%) Business Analysis
8 12 (7.23%) Mentoring
8 12 (7.23%) SOA
9 10 (6.02%) Change Management
9 10 (6.02%) Open Source
9 10 (6.02%) TDD
10 9 (5.42%) SDLC
10 9 (5.42%) UML
11 7 (4.22%) Continuous Improvement
11 7 (4.22%) Line Management
11 7 (4.22%) OO
Programming Languages
1 48 (28.92%) SQL
2 38 (22.89%) C#
2 38 (22.89%) JavaScript
3 13 (7.83%) Java
4 11 (6.63%) PL/SQL
5 6 (3.61%) PHP
5 6 (3.61%) VB.NET
6 5 (3.01%) T-SQL
7 4 (2.41%) VB
7 4 (2.41%) VBA
7 4 (2.41%) X++
8 3 (1.81%) Bash Shell
8 3 (1.81%) Perl
9 2 (1.20%) C
9 2 (1.20%) Ruby
10 1 (0.60%) C++
10 1 (0.60%) Embedded C++
10 1 (0.60%) Groovy
10 1 (0.60%) PowerShell
10 1 (0.60%) Python
Qualifications
1 13 (7.83%) Degree
2 6 (3.61%) Microsoft Certification
3 4 (2.41%) MCITP
3 4 (2.41%) Security Cleared
4 3 (1.81%) ISEB
4 3 (1.81%) ISTQB
4 3 (1.81%) ISTQB Foundation Certification
4 3 (1.81%) MCP
4 3 (1.81%) MCSA
5 2 (1.20%) ITIL Foundation Certificate
6 1 (0.60%) CCNA
6 1 (0.60%) CCNP
6 1 (0.60%) CEH
6 1 (0.60%) CESG Certified Professional
6 1 (0.60%) CISM
6 1 (0.60%) CISSP
6 1 (0.60%) GCIH
6 1 (0.60%) GIAC
6 1 (0.60%) MCDBA
6 1 (0.60%) PMI Certification
Quality Assurance & Compliance
1 11 (6.63%) SLA
2 3 (1.81%) COBIT
2 3 (1.81%) QA
3 1 (0.60%) HMG Security Policy Framework
3 1 (0.60%) ISO/IEC 27001
System Software
1 10 (6.02%) Active Directory
2 6 (3.61%) VMware Infrastructure
3 5 (3.01%) Hyper-V
4 3 (1.81%) Microsoft App-V
4 3 (1.81%) XenApp
5 1 (0.60%) NFS
Systems Management
1 5 (3.01%) SCCM
2 4 (2.41%) SCOM
3 1 (0.60%) Munin
3 1 (0.60%) Nagios
3 1 (0.60%) TeamSite
Vendors
1 69 (41.57%) Microsoft
2 32 (19.28%) Oracle
3 10 (6.02%) Cisco
4 8 (4.82%) Salesforce.com
4 8 (4.82%) SAP
5 7 (4.22%) VMware
6 4 (2.41%) Apple
6 4 (2.41%) Cognizant
6 4 (2.41%) Google
6 4 (2.41%) IBM
7 3 (1.81%) Citrix
7 3 (1.81%) Facebook
7 3 (1.81%) Twitter
8 2 (1.20%) HP
8 2 (1.20%) Juniper
8 2 (1.20%) Siebel
9 1 (0.60%) Adobe
9 1 (0.60%) Informatica
9 1 (0.60%) MicroStrategy
9 1 (0.60%) Red Hat
Glasgow, Lanarkshire
Lockheed Martin
Posted: Yesterday
Edinburgh, Midlothian
Cathcart Associates Ltd
Salary: £35000 - £45000 per annum
Posted: 2 days ago
Livingston, West Lothian
Net Talent
Salary: £30000 - £40000 per annum + holiday, pension
Posted: 2 days ago
Glasgow, Lanarkshire
Golden Charter
Salary: From £35,000 to £40,000 per annum plus up to 30% annual bonus
Posted: 3 days ago
Glasgow, Lanarkshire
Net Talent
Posted: 3 days ago
Edinburgh & Lothians
ANSON MCCADE
Salary: £40,000 - £80,000 (Depending on Experience)
Posted: 3 days ago
Glasgow, Lanarkshire
Net Talent
Posted: 4 days ago
Edinburgh, Midlothian
Cognizant
Salary: Market competitive
Posted: 4 days ago
West Lothian
Search Consultancy
Salary: competitive package
Posted: 4 days ago
Edinburgh, Midlothian
ThreePeople
Salary: £100000 per annum + PACKAGE depending on experience
Posted: 4 days ago
Glasgow, Lanarkshire
ThreePeople
Salary: £100000 per annum + PACKAGE depending on experience
Posted: 4 days ago
Glasgow, Lanarkshire
Cognizant
Posted: 6 days ago
Edinburgh, Midlothian
CGI
Salary: £45000 - £55000 per annum + benefits
Posted: 9 days ago
Glasgow
Hays Specialist Recruitment Ltd
Salary: £23000.00 - £27000.00 per annum
Posted: 12 days ago
Edinburgh
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £39000.00 per annum + benefits
Posted: 16 days ago
Scotland
Nigel Frank International Ltd
Posted: 17 days ago
Glasgow, Lanarkshire
Dynamic Nation
Posted: 18 days ago
Glasgow
Cathcart Associates
Salary: £25000 - £35000 per annum + benefits
Posted: 19 days ago
Edinburgh
Capita plc
Salary: £DOE
Posted: 22 days ago
Glasgow, Edinburgh, Scotland
Dynamic Nation
Salary: £40,000 - £50,000 per year
Posted: 24 days ago
Glasgow, Edinburgh, Scotland
Dynamic Nation
Salary: £40,000 - £50,000 per year
Posted: 24 days ago
Scotland
Hewlett Packard Enterprise
Posted: 24 days ago