The table below looks at the statistics for CRM skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 85 71 113
Rank change year-on-year
-14 +42
Permanent jobs citing CRM 71 102 43
As % of all permanent IT jobs located in Scotland 2.31% 3.12% 1.41%
As % of the Processes & Methodologies category 2.72% 3.85% 1.76%
Number of salaries quoted 51 72 34
Average salary £41,250 £40,000 £45,000
Average salary % change year-on-year
+3.12% -11.11%
90% offered a salary of more than £28,800 £27,600 £32,150
10% offered a salary of more than £60,000 £54,500 £60,000
UK excluding London average salary £42,500 £43,500 £40,000
% change year-on-year
-2.29% +8.75%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2615 2649 2443
As % of all permanent IT jobs located in Scotland 85.01% 80.98% 79.99%
Number of salaries quoted 1734 1674 1695
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £31,000 £30,000 £28,000
10% offered a salary of more than £61,500 £60,000 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Scotland

CRM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Scotland region.

CRM Salary Trend in Scotland

CRM
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing CRM across the Scotland region over the 3 months to 24 December 2014.

CRM Salary Histogram in Scotland

CRM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Scotland region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -18 36 £40,000 - 10
Glasgow +20 28 £42,000 +17.48% 8
Aberdeen +2 1 £45,000 +12.50% 2
North Lanarkshire - 1 £21,000 -
Dumfries and Galloway - 1 £21,000 - 1
CRM
UK

CRM
Top 30 Related IT Skills in Scotland

For the 6 months to 24 December 2014, IT jobs across the Scotland region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 94 (51.93%) Microsoft
2 76 (41.99%) Dynamics CRM
3 64 (35.36%) SQL Server
4 63 (34.81%) MS Excel
5 61 (33.70%) .NET
6 60 (33.15%) SharePoint
7 53 (29.28%) SQL
8 43 (23.76%) ITIL
9 41 (22.65%) Finance
10 39 (21.55%) C#
11 32 (17.68%) SAP
11 32 (17.68%) Business Intelligence
12 30 (16.57%) Windows
13 28 (15.47%) SQL Server Integration Services
14 24 (13.26%) Oracle
14 24 (13.26%) SQL Server Reporting Services
15 23 (12.71%) Release Management
16 22 (12.15%) Cognos
16 22 (12.15%) Retail
17 21 (11.60%) ASP.NET
18 20 (11.05%) Degree
19 19 (10.50%) JavaScript
20 18 (9.94%) HTML
21 17 (9.39%) Data Warehouse
21 17 (9.39%) Agile Software Development
21 17 (9.39%) WCF
22 16 (8.84%) CSS
23 14 (7.73%) ERP
23 14 (7.73%) Project Management
24 13 (7.18%) OO

CRM
Top Related IT Skills in Scotland by Category

For the 6 months to 24 December 2014, IT jobs across the Scotland region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 60 (33.15%) SharePoint
2 11 (6.08%) MS Exchange
3 7 (3.87%) WorkSite
4 6 (3.31%) Exchange Server 2007
4 6 (3.31%) SAS
4 6 (3.31%) IIS
5 4 (2.21%) NetWeaver
5 4 (2.21%) BizTalk Server
5 4 (2.21%) Oracle Workflow
5 4 (2.21%) SAP Portal
6 3 (1.66%) Blackberry Enterprise Server
7 2 (1.10%) JBoss
7 2 (1.10%) Exchange Server 2003
7 2 (1.10%) WebLogic
7 2 (1.10%) Exchange Server 2010
8 1 (0.55%) WebSphere
8 1 (0.55%) SharePoint 2010
8 1 (0.55%) Lync
8 1 (0.55%) Drupal
8 1 (0.55%) Mule
Applications
1 63 (34.81%) MS Excel
2 9 (4.97%) MS Office
2 9 (4.97%) MS PowerPoint
3 3 (1.66%) SPSS
4 2 (1.10%) InfoPath
5 1 (0.55%) MS Project
5 1 (0.55%) MS Visio
Business Applications
1 76 (41.99%) Dynamics CRM
2 9 (4.97%) Oracle EBS
2 9 (4.97%) SAP CRM
3 8 (4.42%) SAP Retail
4 4 (2.21%) SAP SCM
4 4 (2.21%) SAP FI/CO
4 4 (2.21%) SAP CO
4 4 (2.21%) Oracle 11i
4 4 (2.21%) SAP HR
4 4 (2.21%) SAP R/3
4 4 (2.21%) SAP FI
4 4 (2.21%) Oracle General Ledger
4 4 (2.21%) SAP GRC
4 4 (2.21%) Oracle EBS R12
4 4 (2.21%) Oracle iProcurement
4 4 (2.21%) Oracle Payables
4 4 (2.21%) Oracle Procure-to-Pay
4 4 (2.21%) Oracle Receivables
4 4 (2.21%) Oracle Cash Management
4 4 (2.21%) SAP LE
Cloud Services
1 4 (2.21%) Office 365
2 2 (1.10%) Amazon EC2
2 2 (1.10%) SaaS
Communications & Networking
1 10 (5.52%) Firewall
2 8 (4.42%) VPN
3 7 (3.87%) VLAN
4 6 (3.31%) SAN
4 6 (3.31%) LAN
4 6 (3.31%) WAN
5 5 (2.76%) TCP/IP
6 4 (2.21%) DHCP
7 3 (1.66%) VoIP
7 3 (1.66%) Intranet
7 3 (1.66%) DNS
7 3 (1.66%) NAS
7 3 (1.66%) IPsec
8 1 (0.55%) IP Telephony
8 1 (0.55%) Wi-Fi
8 1 (0.55%) Internet
8 1 (0.55%) H.323
8 1 (0.55%) SMTP
8 1 (0.55%) SNMP
8 1 (0.55%) ADSL
Database & Business Intelligence
1 64 (35.36%) SQL Server
2 28 (15.47%) SQL Server Integration Services
3 24 (13.26%) SQL Server Reporting Services
4 17 (9.39%) Data Warehouse
5 8 (4.42%) DB2
6 7 (3.87%) SAP BI
7 6 (3.31%) SQL Server 2005
7 6 (3.31%) SQL Server 2008
8 5 (2.76%) RDBMS
8 5 (2.76%) Relational Database
9 4 (2.21%) Oracle BI Publisher
9 4 (2.21%) SQL Server Analysis Services
9 4 (2.21%) SAP BW
9 4 (2.21%) Oracle Reports
10 3 (1.66%) OLAP
10 3 (1.66%) BusinessObjects
10 3 (1.66%) SAP HANA
10 3 (1.66%) Big Data
10 3 (1.66%) Oracle OLAP
10 3 (1.66%) Oracle Database
Development Applications
1 8 (4.42%) Visual Studio
2 6 (3.31%) Oracle Forms
3 4 (2.21%) Oracle APEX
4 3 (1.66%) ERwin
5 2 (1.10%) Subversion
6 1 (0.55%) JIRA
6 1 (0.55%) MSI
6 1 (0.55%) NUnit
6 1 (0.55%) Eclipse
6 1 (0.55%) Toad
6 1 (0.55%) QuickTest Pro
6 1 (0.55%) Selenium
6 1 (0.55%) Mockito
6 1 (0.55%) Cucumber
6 1 (0.55%) JUnit
General
1 41 (22.65%) Finance
2 22 (12.15%) Retail
3 13 (7.18%) Marketing
4 9 (4.97%) Billing
4 9 (4.97%) Advertising
5 8 (4.42%) Telecoms
5 8 (4.42%) Banking
6 7 (3.87%) Legal
7 6 (3.31%) Back Office
8 4 (2.21%) Manufacturing
8 4 (2.21%) General Ledger
9 2 (1.10%) Games
10 1 (0.55%) Law
10 1 (0.55%) Retail Banking
Job Titles
1 48 (26.52%) Developer
2 44 (24.31%) Analyst
3 32 (17.68%) Consultant
4 30 (16.57%) Applications Support
5 24 (13.26%) Support Analyst
6 22 (12.15%) Applications Support Analyst
7 11 (6.08%) Technical Consultant
7 11 (6.08%) CRM Consultant
8 10 (5.52%) Dynamics CRM Consultant
9 8 (4.42%) CRM Developer
9 8 (4.42%) Senior Consultant
9 8 (4.42%) Software Developer
10 7 (3.87%) SAP Consultant
10 7 (3.87%) SQL Developer
10 7 (3.87%) Senior Technical Consultant
11 6 (3.31%) .NET Developer
11 6 (3.31%) Service Analyst
11 6 (3.31%) Service Desk Analyst
11 6 (3.31%) SAP Analyst
12 5 (2.76%) SAP Basis Support
Libraries, Frameworks & Software Standards
1 61 (33.70%) .NET
2 21 (11.60%) ASP.NET
3 18 (9.94%) HTML
4 17 (9.39%) WCF
5 16 (8.84%) CSS
6 12 (6.63%) Web Services
7 11 (6.08%) jQuery
8 10 (5.52%) XML
9 9 (4.97%) WPF
10 7 (3.87%) Silverlight
10 7 (3.87%) ASP.NET Web Forms
11 6 (3.31%) WinForms
12 5 (2.76%) SAP Basis
12 5 (2.76%) LAMP
12 5 (2.76%) Spring
12 5 (2.76%) HTML5
13 4 (2.21%) CSS3
13 4 (2.21%) WF
13 4 (2.21%) SAP PI
13 4 (2.21%) XSL
Miscellaneous
1 13 (7.18%) Analytical Skills
2 6 (3.31%) User Experience
2 6 (3.31%) Computer Science
3 4 (2.21%) Blog
3 4 (2.21%) Credit Risk
3 4 (2.21%) Reference Data
3 4 (2.21%) Mobile App
3 4 (2.21%) Data Protection Act
4 3 (1.66%) Social Media
4 3 (1.66%) Visualisation
4 3 (1.66%) CMDB
4 3 (1.66%) Blackberry
5 2 (1.10%) Management Information System
5 2 (1.10%) Augmented Reality
6 1 (0.55%) Video Conferencing
6 1 (0.55%) Client/Server
6 1 (0.55%) EPoS
6 1 (0.55%) Replication
6 1 (0.55%) Fixed Income
6 1 (0.55%) E-Learning
Operating Systems
1 30 (16.57%) Windows
2 9 (4.97%) Windows 7
3 7 (3.87%) Linux
3 7 (3.87%) Windows XP
3 7 (3.87%) Windows Server 2003
3 7 (3.87%) Windows Server 2008
4 6 (3.31%) Windows Server 2012
5 3 (1.66%) CentOS
5 3 (1.66%) UNIX
6 1 (0.55%) Solaris
Processes & Methodologies
1 43 (23.76%) ITIL
2 32 (17.68%) Business Intelligence
3 23 (12.71%) Release Management
4 17 (9.39%) Agile Software Development
5 14 (7.73%) ERP
5 14 (7.73%) Project Management
6 13 (7.18%) OO
7 12 (6.63%) Content Management
8 11 (6.08%) Web Development
8 11 (6.08%) OOD
8 11 (6.08%) Data Architecture
9 10 (5.52%) Performance Tuning
9 10 (5.52%) Data Modelling
9 10 (5.52%) Workflow
9 10 (5.52%) Stakeholder Management
10 8 (4.42%) Service Delivery
10 8 (4.42%) PRINCE2
10 8 (4.42%) Digital Marketing
10 8 (4.42%) Data Analysis
10 8 (4.42%) Analytics
Programming Languages
1 53 (29.28%) SQL
2 39 (21.55%) C#
3 19 (10.50%) JavaScript
4 12 (6.63%) Java
5 11 (6.08%) T-SQL
5 11 (6.08%) VB.NET
6 5 (2.76%) ABAP
6 5 (2.76%) PL/SQL
7 4 (2.21%) PowerShell
8 3 (1.66%) Shell Script
8 3 (1.66%) VB
9 2 (1.10%) Delphi
10 1 (0.55%) C
10 1 (0.55%) R
10 1 (0.55%) Python
Qualifications
1 20 (11.05%) Degree
2 12 (6.63%) Microsoft Certification
3 6 (3.31%) MCSE
3 6 (3.31%) Security Cleared
4 5 (2.76%) Cisco Certification
4 5 (2.76%) CCNA
4 5 (2.76%) ITIL Certification
5 4 (2.21%) MBA
5 4 (2.21%) VMware Certified Professional (VCP)
5 4 (2.21%) SC Cleared
5 4 (2.21%) OCP
5 4 (2.21%) Oracle Certification
6 2 (1.10%) PRINCE2 Certification
6 2 (1.10%) MCITP
7 1 (0.55%) ISTQB
7 1 (0.55%) MCTS
7 1 (0.55%) PMP
7 1 (0.55%) PMI Certification
7 1 (0.55%) ISEB
7 1 (0.55%) CCNP
Quality Assurance & Compliance
1 13 (7.18%) SLA
2 4 (2.21%) ISO 9001
2 4 (2.21%) QA
3 1 (0.55%) 21 CFR Part 11
3 1 (0.55%) GxP
3 1 (0.55%) ISO 14001
3 1 (0.55%) ISO/IEC 27001
System Software
1 10 (5.52%) Active Directory
2 7 (3.87%) VMware Infrastructure
3 6 (3.31%) Hyper-V
4 4 (2.21%) vSphere
5 3 (1.66%) VMware ESXi
5 3 (1.66%) XenApp
6 1 (0.55%) XenDesktop
6 1 (0.55%) Microsoft App-V
6 1 (0.55%) Oracle RAC
Systems Management
1 2 (1.10%) Nagios
1 2 (1.10%) Backup Exec
1 2 (1.10%) SCCM
1 2 (1.10%) SCOM
1 2 (1.10%) Cacti
1 2 (1.10%) HP Quality Center
2 1 (0.55%) Symantec Enterprise Vault
2 1 (0.55%) Symantec Endpoint Protection
2 1 (0.55%) OpenAM
2 1 (0.55%) OpenView
2 1 (0.55%) CiscoWorks
2 1 (0.55%) Systems Management Server (SMS)
Vendors
1 94 (51.93%) Microsoft
2 32 (17.68%) SAP
3 24 (13.26%) Oracle
4 22 (12.15%) Cognos
5 8 (4.42%) VMware
6 6 (3.31%) HP
7 5 (2.76%) Citrix
7 5 (2.76%) Cisco
7 5 (2.76%) Symantec
8 4 (2.21%) Sophos
8 4 (2.21%) Informatica
9 3 (1.66%) Salesforce.com
9 3 (1.66%) Teradata
9 3 (1.66%) Rackspace
9 3 (1.66%) Red Hat
9 3 (1.66%) Sybase
9 3 (1.66%) Business Objects
10 2 (1.10%) PeopleSoft
10 2 (1.10%) Genesys
10 2 (1.10%) Epicor
Edinburgh, Midlothian
Search Consultancy
Salary: Highly competitve package
Posted: 11 hours ago
Scotland
Nigel Frank International Limited - Newcastle
Salary: £50000 - £55000 per annum + Car, Pension, Holiday
Posted: 12 hours ago
Edinburgh
DP Connect
Salary: £20000 - £25000 per annum
Posted: Yesterday
Edinburgh
DP Connect
Salary: £25000 - £30000 per annum
Posted: Yesterday
Aberdeen
Mason Frank
Salary: £35000 - £45000 per annum + Bonus + Benefits
Posted: 5 days ago
Edinburgh
DP Connect
Salary: £40000 - £45000 per annum + Pension, Benefits, Bonus
Posted: 8 days ago
Glasgow
Nigel Frank International Limited - Newcastle
Salary: £50000 - £70000 per annum + 30% Bonus
Posted: 8 days ago
Glasgow
Cathcart Associates
Salary: £25000 - £45000 per annum
Posted: 9 days ago
Edinburgh
Cathcart Associates
Salary: £20000 - £35000 per annum + Benefits + Training
Posted: 9 days ago
Edinburgh
DP Connect
Salary: £40000 - £50000 per month + Excellent benefits package
Posted: 13 days ago
Langholm
DP Connect
Salary: £20000 - £22000 per annum
Posted: 14 days ago
Scotland
Computer Futures
Salary: £55000 - £60000 per annum + Double OTE
Posted: 14 days ago
Glasgow
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Car Allowance / Microsoft Certs
Posted: 15 days ago
Aberdeen
Mason Frank
Salary: £25000 - £35000 per annum + Bonus + Benefits
Posted: 16 days ago
Scotland
Nigel Frank International Limited - Newcastle
Salary: £35000 - £55000 per annum + benefits, pension, bonuses
Posted: 16 days ago
Edinburgh
Cathcart Associates
Salary: £22000 - £35000 per annum + Benefits + Training
Posted: 19 days ago
Edinburgh
DP Connect
Salary: Pension, Bonus, Health Insurance
Posted: 19 days ago
Glasgow
Nigel Frank International Limited - Newcastle
Salary: £50000 - £55000 per annum + 30% Bonus
Posted: 22 days ago
Glasgow
Capita - ITIN
Salary: £60000 per annum + Benefits
Posted: 27 days ago