The table below looks at the statistics for CRM skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 92 50 73
Rank change year-on-year
-42 +23
Permanent jobs citing CRM 76 130 85
As % of all permanent IT jobs located in Scotland 2.28% 4.13% 2.76%
As % of the Processes & Methodologies category 2.72% 5.15% 3.61%
Number of salaries quoted 39 71 67
Average salary £45,000 £40,000 £40,000
Average salary % change year-on-year
+12.50% -
90% offered a salary of more than £27,350 £24,000 £29,450
10% offered a salary of more than £60,000 £50,000 £57,500
UK excluding London average salary £42,500 £42,500 £42,500
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2790 2524 2356
As % of all permanent IT jobs located in Scotland 83.81% 80.20% 76.37%
Number of salaries quoted 1777 1602 1600
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £61,250 £60,000 £60,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

CRM
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Scotland

CRM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Scotland region.

CRM Salary Trend in Scotland

CRM
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing CRM across the Scotland region over the 3 months to 24 October 2014.

CRM Salary Histogram in Scotland

CRM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Scotland region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +2 46 £40,000 - 8
Edinburgh -52 22 £40,000 - 6
Aberdeen +7 1 £45,000 +13.20%
Stirling - 1 £75,000 -
CRM
UK

CRM
Top 30 Related IT Skills in Scotland

For the 6 months to 24 October 2014, IT jobs across the Scotland region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 105 (46.26%) Microsoft
2 85 (37.44%) Dynamics CRM
3 76 (33.48%) .NET
4 69 (30.40%) Finance
5 67 (29.52%) SharePoint
6 64 (28.19%) MS Excel
6 64 (28.19%) SQL Server
7 56 (24.67%) SAP
8 53 (23.35%) SQL
9 50 (22.03%) C#
10 44 (19.38%) Retail
11 43 (18.94%) ITIL
11 43 (18.94%) Business Intelligence
12 36 (15.86%) SQL Server Integration Services
13 32 (14.10%) SQL Server Reporting Services
14 31 (13.66%) Windows
15 30 (13.22%) Billing
16 28 (12.33%) SAP Retail
17 26 (11.45%) Release Management
18 25 (11.01%) Data Warehouse
19 22 (9.69%) Cognos
19 22 (9.69%) HTML
20 21 (9.25%) JavaScript
21 20 (8.81%) Degree
21 20 (8.81%) Performance Tuning
21 20 (8.81%) Analytical Skills
22 19 (8.37%) CSS
22 19 (8.37%) XML
22 19 (8.37%) ASP.NET
23 16 (7.05%) Agile Software Development

CRM
Top Related IT Skills in Scotland by Category

For the 6 months to 24 October 2014, IT jobs across the Scotland region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 67 (29.52%) SharePoint
2 10 (4.41%) MS Exchange
3 8 (3.52%) WorkSite
4 6 (2.64%) SharePoint Server
5 5 (2.20%) Exchange Server 2007
5 5 (2.20%) Oracle Workflow
6 4 (1.76%) SAS
6 4 (1.76%) IIS
7 3 (1.32%) Blackberry Enterprise Server
7 3 (1.32%) Exchange Server 2003
7 3 (1.32%) SharePoint 2013
8 2 (0.88%) SharePoint 2010
8 2 (0.88%) Exchange Server 2010
8 2 (0.88%) CMS
8 2 (0.88%) Apache
8 2 (0.88%) BizTalk Server
9 1 (0.44%) Tomcat
9 1 (0.44%) Drupal
Applications
1 64 (28.19%) MS Excel
2 12 (5.29%) MS Office
3 9 (3.96%) MS PowerPoint
4 6 (2.64%) InfoPath
5 2 (0.88%) Photoshop
6 1 (0.44%) MS Project
6 1 (0.44%) MS Visio
6 1 (0.44%) SPSS
Business Applications
1 85 (37.44%) Dynamics CRM
2 28 (12.33%) SAP Retail
3 13 (5.73%) Oracle EBS
4 8 (3.52%) SAP CRM
4 8 (3.52%) SAP Oil and Gas
5 5 (2.20%) Oracle Payables
5 5 (2.20%) Oracle Procure-to-Pay
5 5 (2.20%) Oracle Receivables
5 5 (2.20%) Oracle Cash Management
5 5 (2.20%) Oracle iRecruitment
5 5 (2.20%) Oracle 11i
5 5 (2.20%) Oracle General Ledger
5 5 (2.20%) Oracle EBS R12
5 5 (2.20%) Oracle iProcurement
6 4 (1.76%) Dynamics AX
7 3 (1.32%) SAP IS-U
8 2 (0.88%) Dynamics NAV
8 2 (0.88%) Movex
8 2 (0.88%) MultiFonds
9 1 (0.44%) HFM
Cloud Services
1 6 (2.64%) Office 365
2 3 (1.32%) Amazon EC2
3 1 (0.44%) SaaS
Communications & Networking
1 10 (4.41%) VPN
1 10 (4.41%) Firewall
2 8 (3.52%) VoIP
3 7 (3.08%) VLAN
4 5 (2.20%) NAS
4 5 (2.20%) IPsec
4 5 (2.20%) Intranet
5 4 (1.76%) LAN
5 4 (1.76%) SAN
5 4 (1.76%) WAN
5 4 (1.76%) DHCP
6 3 (1.32%) DNS
6 3 (1.32%) H.323
6 3 (1.32%) Wi-Fi
7 2 (0.88%) Broadband
7 2 (0.88%) TCP/IP
7 2 (0.88%) Asterisk PBX
8 1 (0.44%) Wireshark
8 1 (0.44%) ADSL
8 1 (0.44%) Internet
Database & Business Intelligence
1 64 (28.19%) SQL Server
2 36 (15.86%) SQL Server Integration Services
3 32 (14.10%) SQL Server Reporting Services
4 25 (11.01%) Data Warehouse
5 9 (3.96%) SAP BI
6 8 (3.52%) BusinessObjects
7 7 (3.08%) SQL Server Analysis Services
8 6 (2.64%) Oracle BI EE
9 5 (2.20%) Oracle OWB
9 5 (2.20%) Oracle Reports
9 5 (2.20%) Oracle ODI
9 5 (2.20%) Oracle BI Publisher
10 3 (1.32%) MySQL
10 3 (1.32%) SQL Server 2008
10 3 (1.32%) SAP BW
10 3 (1.32%) SQL Server 2005
11 2 (0.88%) DB2
12 1 (0.44%) OLAP
12 1 (0.44%) Essbase
12 1 (0.44%) Microsoft Analysis Services
Development Applications
1 12 (5.29%) Visual Studio
2 5 (2.20%) Oracle Forms
2 5 (2.20%) Oracle APEX
3 2 (0.88%) Team Foundation Server
4 1 (0.44%) Fiddler
4 1 (0.44%) Git (software)
4 1 (0.44%) Toad
4 1 (0.44%) QuickTest Pro
4 1 (0.44%) ERwin
4 1 (0.44%) Subversion
4 1 (0.44%) JIRA
General
1 69 (30.40%) Finance
2 44 (19.38%) Retail
3 30 (13.22%) Billing
4 9 (3.96%) Advertising
5 8 (3.52%) Banking
5 8 (3.52%) Marketing
6 7 (3.08%) Legal
7 5 (2.20%) Manufacturing
7 5 (2.20%) Telecoms
7 5 (2.20%) General Ledger
8 4 (1.76%) Back Office
9 3 (1.32%) Games
10 1 (0.44%) Law
10 1 (0.44%) Retail Banking
Job Titles
1 56 (24.67%) Developer
2 51 (22.47%) Analyst
3 41 (18.06%) Consultant
4 33 (14.54%) Applications Support
5 26 (11.45%) Support Analyst
6 25 (11.01%) Applications Support Analyst
7 18 (7.93%) CRM Consultant
8 13 (5.73%) Dynamics CRM Consultant
9 12 (5.29%) SQL Developer
9 12 (5.29%) Software Developer
10 10 (4.41%) Technical Consultant
10 10 (4.41%) Business Consultant
10 10 (4.41%) Oracle Consultant
11 9 (3.96%) Senior Consultant
12 8 (3.52%) Senior Technical Consultant
13 7 (3.08%) Service Desk Analyst
13 7 (3.08%) SAP Consultant
13 7 (3.08%) Service Analyst
13 7 (3.08%) CRM Developer
14 6 (2.64%) Microsoft Consultant
Libraries, Frameworks & Software Standards
1 76 (33.48%) .NET
2 22 (9.69%) HTML
3 19 (8.37%) ASP.NET
3 19 (8.37%) CSS
3 19 (8.37%) XML
4 14 (6.17%) jQuery
5 11 (4.85%) Web Services
6 10 (4.41%) WCF
7 9 (3.96%) HTML5
8 8 (3.52%) CSS3
9 5 (2.20%) ADO.NET Entity Framework
9 5 (2.20%) .NET Framework
9 5 (2.20%) XSL
10 4 (1.76%) WinForms
10 4 (1.76%) Ajax
10 4 (1.76%) WPF
11 3 (1.32%) Windows SharePoint Services
11 3 (1.32%) Silverlight
12 2 (0.88%) COM
12 2 (0.88%) WF
Miscellaneous
1 20 (8.81%) Analytical Skills
2 8 (3.52%) Visualisation
3 7 (3.08%) Computer Science
4 5 (2.20%) Data Protection Act
4 5 (2.20%) Blog
4 5 (2.20%) Management Information System
5 4 (1.76%) Credit Risk
6 3 (1.32%) Video Conferencing
6 3 (1.32%) Reference Data
6 3 (1.32%) CMDB
6 3 (1.32%) EPoS
6 3 (1.32%) Blackberry
6 3 (1.32%) Augmented Reality
7 2 (0.88%) Social Media
7 2 (0.88%) Fixed Income
7 2 (0.88%) Equities
7 2 (0.88%) Derivative
8 1 (0.44%) Taxonomies
8 1 (0.44%) IVR
8 1 (0.44%) E-Learning
Operating Systems
1 31 (13.66%) Windows
2 11 (4.85%) Windows 7
3 10 (4.41%) Linux
4 8 (3.52%) Windows XP
4 8 (3.52%) Windows Server 2003
5 5 (2.20%) Windows Server 2008
5 5 (2.20%) CentOS
6 4 (1.76%) Windows Server 2012
6 4 (1.76%) UNIX
7 1 (0.44%) Solaris
Processes & Methodologies
1 43 (18.94%) ITIL
1 43 (18.94%) Business Intelligence
2 26 (11.45%) Release Management
3 20 (8.81%) Performance Tuning
4 16 (7.05%) Agile Software Development
5 15 (6.61%) ERP
6 14 (6.17%) Project Management
7 13 (5.73%) Data Modelling
7 13 (5.73%) Data Architecture
8 12 (5.29%) Data Analysis
8 12 (5.29%) Service Delivery
9 11 (4.85%) Content Management
10 10 (4.41%) OOD
10 10 (4.41%) Disaster Recovery
10 10 (4.41%) OO
11 9 (3.96%) Workflow
11 9 (3.96%) Information Management
12 8 (3.52%) Stakeholder Management
12 8 (3.52%) Change Management
12 8 (3.52%) Capacity Planning
Programming Languages
1 53 (23.35%) SQL
2 50 (22.03%) C#
3 21 (9.25%) JavaScript
4 15 (6.61%) VB.NET
5 14 (6.17%) T-SQL
6 5 (2.20%) PL/SQL
7 2 (0.88%) C
7 2 (0.88%) PHP
7 2 (0.88%) Java
7 2 (0.88%) Shell Script
7 2 (0.88%) PowerShell
8 1 (0.44%) R
8 1 (0.44%) ABAP
8 1 (0.44%) Python
8 1 (0.44%) VB
Qualifications
1 20 (8.81%) Degree
2 10 (4.41%) Microsoft Certification
3 6 (2.64%) ITIL Certification
4 5 (2.20%) MBA
4 5 (2.20%) OCP
4 5 (2.20%) Oracle Certification
4 5 (2.20%) CCNA
4 5 (2.20%) Cisco Certification
5 4 (1.76%) MCSE
5 4 (1.76%) VMware Certified Professional (VCP)
6 2 (0.88%) Security Cleared
6 2 (0.88%) PRINCE2 Certification
7 1 (0.44%) CCNP
7 1 (0.44%) MCTS
Quality Assurance & Compliance
1 14 (6.17%) SLA
2 5 (2.20%) ISO 9001
3 2 (0.88%) QA
4 1 (0.44%) GxP
4 1 (0.44%) 21 CFR Part 11
System Software
1 10 (4.41%) Active Directory
2 7 (3.08%) VMware Infrastructure
3 5 (2.20%) vSphere
3 5 (2.20%) VMware ESXi
4 4 (1.76%) Hyper-V
5 2 (0.88%) XenApp
Systems Management
1 3 (1.32%) Nagios
1 3 (1.32%) Cacti
2 2 (0.88%) HP Quality Center
2 2 (0.88%) Backup Exec
3 1 (0.44%) Systems Management Server (SMS)
3 1 (0.44%) Control-M
Vendors
1 105 (46.26%) Microsoft
2 56 (24.67%) SAP
3 22 (9.69%) Cognos
4 16 (7.05%) Oracle
5 8 (3.52%) Business Objects
5 8 (3.52%) VMware
6 7 (3.08%) Informatica
7 6 (2.64%) Cisco
8 5 (2.20%) Rackspace
8 5 (2.20%) Siebel
8 5 (2.20%) HP
8 5 (2.20%) Red Hat
9 4 (1.76%) Symantec
9 4 (1.76%) Sophos
10 2 (0.88%) Epicor
10 2 (0.88%) Salesforce.com
10 2 (0.88%) Reuters
10 2 (0.88%) Bloomberg
10 2 (0.88%) Citrix
10 2 (0.88%) Genesys
Edinburgh
DP Connect
Salary: negotiable
Posted: 4 hours ago
Edinburgh
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + home working, bonus scheme
Posted: 7 days ago
Glasgow
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + Funded Microsoft Certs + Package
Posted: 10 days ago
Glasgow
Cathcart Associates
Salary: £25000 - £45000 per annum
Posted: 10 days ago
Glasgow
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + Car Allowance + Package
Posted: 10 days ago
Edinburgh
Nigel Frank International Limited - Newcastle
Salary: £30000 - £41000 per annum + benefits, bonsuses, holidays
Posted: 11 days ago
Glasgow
Cathcart Associates
Salary: Excellent Benefits
Posted: 23 days ago
Glasgow
Cathcart Associates
Salary: £30000 - £55000 per annum + Benefits
Posted: 23 days ago
Edinburgh
Cathcart Associates
Salary: £40000 - £65000 per annum + Excellent Benefits + Training
Posted: 23 days ago