The table below looks at the statistics for CRM skills in IT jobs advertised for the Scotland region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 27 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 78 71 58
Rank change year-on-year
-7 -13
Permanent jobs citing CRM 87 97 150
As % of all permanent IT jobs located in Scotland 3.02% 3.06% 4.08%
As % of the Processes & Methodologies category 3.34% 3.38% 4.73%
Number of salaries quoted 44 64 128
Median salary £35,000 £38,500 £45,000
Median salary % change year-on-year
-9.09% -14.44%
90% offered a salary of more than £25,000 £24,000 £30,000
10% offered a salary of more than £50,000 £57,500 £60,000
UK excluding London median salary £42,500 £42,500 £42,500
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2602 2871 3172
As % of all permanent IT jobs located in Scotland 90.22% 90.43% 86.38%
Number of salaries quoted 1465 1831 2140
Median salary £45,000 £42,926 £42,500
Median salary % change year-on-year
+4.83% +1.00%
90% offered a salary of more than £30,000 £32,000 £30,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Scotland

CRM
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Scotland region.

CRM Salary Trend in Scotland

CRM
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing CRM across the Scotland region over the 3 months to 27 July 2016.

CRM Salary Histogram in Scotland

CRM
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Scotland region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +10 36 £29,000 -22.66% 5
Glasgow -18 33 £35,500 +1.42% 2
West Lothian - 6 £35,000 -
Dundee +4 3 £38,750 -8.82%
Fife -1 2 £38,750 -
Inverclyde - 1 - -
Scottish Borders - 1 £37,500 - 1
CRM
UK

CRM
Top 30 Related IT Skills in Scotland

For the 6 months to 27 July 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for CRM.

1 67 (35.64%) Finance
2 65 (34.57%) Microsoft
3 60 (31.91%) SQL
4 51 (27.13%) .NET
5 43 (22.87%) ITIL
6 38 (20.21%) Oracle
7 36 (19.15%) MS Excel
8 35 (18.62%) Agile Software Development
9 32 (17.02%) SharePoint
9 32 (17.02%) Dynamics CRM
10 30 (15.96%) SQL Server
11 28 (14.89%) Business Intelligence
12 27 (14.36%) C#
13 26 (13.83%) SOA
14 25 (13.30%) Open Source
15 23 (12.23%) Banking
16 22 (11.70%) ERP
17 21 (11.17%) Analytical Skills
17 21 (11.17%) Marketing
18 20 (10.64%) TOGAF
18 20 (10.64%) UML
19 19 (10.11%) Business Development
20 18 (9.57%) Degree
20 18 (9.57%) Windows
20 18 (9.57%) HTML
20 18 (9.57%) CMS
21 17 (9.04%) Zachman Framework
21 17 (9.04%) Content Management
22 16 (8.51%) Java EE
22 16 (8.51%) Enterprise Software

CRM
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (17.02%) SharePoint
2 18 (9.57%) CMS
3 3 (1.60%) MS Exchange
3 3 (1.60%) Sitecore CMS
4 2 (1.06%) Adobe Experience Manager
4 2 (1.06%) NetWeaver
4 2 (1.06%) Skype for Business
5 1 (0.53%) Exchange Server 2007
5 1 (0.53%) Exchange Server 2010
5 1 (0.53%) Exchange Server 2013
5 1 (0.53%) IIS
5 1 (0.53%) JBoss
5 1 (0.53%) SharePoint 2013
Applications
1 36 (19.15%) MS Excel
2 9 (4.79%) MS Office
3 3 (1.60%) MS PowerPoint
4 2 (1.06%) MS Visio
5 1 (0.53%) Adobe Illustrator
5 1 (0.53%) Blender
5 1 (0.53%) MS Project
5 1 (0.53%) Photoshop
Business Applications
1 32 (17.02%) Dynamics CRM
2 9 (4.79%) Sage CRM
3 6 (3.19%) Oracle EBS
4 2 (1.06%) Dynamics NAV
4 2 (1.06%) Eloqua
4 2 (1.06%) Line 500
4 2 (1.06%) Oracle Retail
4 2 (1.06%) Sage BI
5 1 (0.53%) Magento
5 1 (0.53%) Oracle Applications
5 1 (0.53%) Oracle EBS R12
5 1 (0.53%) Oracle HRMS
5 1 (0.53%) Oracle Payroll
Cloud Services
1 16 (8.51%) SaaS
2 7 (3.72%) Amazon AWS
3 6 (3.19%) PaaS
4 4 (2.13%) Office 365
5 3 (1.60%) Microsoft Azure
6 1 (0.53%) Google Analytics
6 1 (0.53%) IaaS
Communications & Networking
1 8 (4.26%) SAN
2 6 (3.19%) Firewall
3 4 (2.13%) Internet
4 3 (1.60%) DHCP
4 3 (1.60%) DNS
5 1 (0.53%) Intranet
5 1 (0.53%) LAN
5 1 (0.53%) Unified Communications
5 1 (0.53%) VoIP
5 1 (0.53%) VPN
5 1 (0.53%) WAN
5 1 (0.53%) WLAN
Database & Business Intelligence
1 30 (15.96%) SQL Server
2 11 (5.85%) SQL Server Reporting Services
3 8 (4.26%) Data Warehouse
3 8 (4.26%) Relational Database
4 7 (3.72%) QlikView
5 6 (3.19%) Qlik Sense
6 5 (2.66%) SQL Server Integration Services
7 4 (2.13%) RDBMS
8 3 (1.60%) Crystal Reports
8 3 (1.60%) DB2
8 3 (1.60%) Oracle Database
9 2 (1.06%) MaxDB
9 2 (1.06%) Oracle Database 10g
9 2 (1.06%) Oracle Database 11g
9 2 (1.06%) Oracle Database 12c
9 2 (1.06%) Oracle Reports
9 2 (1.06%) SAP HANA
9 2 (1.06%) SQL Server 2008
9 2 (1.06%) SQL Server 2012
9 2 (1.06%) TKPROF
Development Applications
1 4 (2.13%) JIRA
1 4 (2.13%) Subversion
2 3 (1.60%) Toad
2 3 (1.60%) Visual Studio
3 2 (1.06%) Eclipse
3 2 (1.06%) Jenkins
3 2 (1.06%) Selenium
4 1 (0.53%) Artifactory
4 1 (0.53%) Axure RP
4 1 (0.53%) Bower
4 1 (0.53%) Cucumber
4 1 (0.53%) Grunt
4 1 (0.53%) gulp
4 1 (0.53%) PowerBuilder
4 1 (0.53%) SoapUI
4 1 (0.53%) WebDriver
General
1 67 (35.64%) Finance
2 23 (12.23%) Banking
3 21 (11.17%) Marketing
4 11 (5.85%) Retail
5 7 (3.72%) Financial Institution
5 7 (3.72%) Games
6 6 (3.19%) Billing
7 5 (2.66%) Legal
8 4 (2.13%) Manufacturing
9 3 (1.60%) Corporate Banking
10 2 (1.06%) Automotive
10 2 (1.06%) Dutch Language
10 2 (1.06%) French Language
10 2 (1.06%) German Language
10 2 (1.06%) Telecoms
11 1 (0.53%) Advertising
11 1 (0.53%) Local Government
11 1 (0.53%) Multimedia
11 1 (0.53%) Spanish Language
Job Titles
1 39 (20.74%) Analyst
2 28 (14.89%) Architect
3 27 (14.36%) Consultant
4 23 (12.23%) Developer
5 21 (11.17%) Applications Support
6 15 (7.98%) Support Analyst
7 13 (6.91%) Applications Support Analyst
8 12 (6.38%) Sales Consultant
8 12 (6.38%) Solutions Architect
9 11 (5.85%) IT Consultant
10 10 (5.32%) Business Analyst
10 10 (5.32%) IT Manager
10 10 (5.32%) IT Sales Consultant
11 9 (4.79%) IT Analyst
12 8 (4.26%) Senior Architect
12 8 (4.26%) Support Engineer
13 6 (3.19%) Applications Engineer
13 6 (3.19%) Applications Support Engineer
13 6 (3.19%) IT Engineer
13 6 (3.19%) QlikView Consultant
Libraries, Frameworks & Software Standards
1 51 (27.13%) .NET
2 18 (9.57%) HTML
3 16 (8.51%) Java EE
4 15 (7.98%) CSS
5 14 (7.45%) XML
6 13 (6.91%) ASP.NET
7 7 (3.72%) REST
7 7 (3.72%) Web Services
8 6 (3.19%) .NET Framework
8 6 (3.19%) Entity Framework
8 6 (3.19%) jQuery
9 5 (2.66%) NHibernate
9 5 (2.66%) SOAP
10 4 (2.13%) AngularJS
10 4 (2.13%) ASP.NET MVC
10 4 (2.13%) CSS3
10 4 (2.13%) HTML5
10 4 (2.13%) Twitter Bootstrap
11 3 (1.60%) Sass
11 3 (1.60%) WCF
Miscellaneous
1 21 (11.17%) Analytical Skills
2 16 (8.51%) Enterprise Software
2 16 (8.51%) Management Information System
3 13 (6.91%) Virtual Team
4 10 (5.32%) User Experience
5 4 (2.13%) Client/Server
5 4 (2.13%) EPoS
5 4 (2.13%) Mainframe
5 4 (2.13%) Pricing Data
6 3 (1.60%) Computer Science
7 2 (1.06%) Life Science
7 2 (1.06%) LIMS
7 2 (1.06%) Mobile App
7 2 (1.06%) Social Media
7 2 (1.06%) W3C
8 1 (0.53%) Clustering
8 1 (0.53%) e-Learning
8 1 (0.53%) Motion Graphics
8 1 (0.53%) PMI
8 1 (0.53%) Replication
Operating Systems
1 18 (9.57%) Windows
2 8 (4.26%) Windows Server
2 8 (4.26%) Windows Server 2003
3 7 (3.72%) Windows Server 2012
4 6 (3.19%) Unix
5 3 (1.60%) AIX
5 3 (1.60%) Windows 7
5 3 (1.60%) Windows XP
6 2 (1.06%) Android
6 2 (1.06%) Apple iOS
6 2 (1.06%) Linux
6 2 (1.06%) Windows Server 2008
7 1 (0.53%) Solaris
Processes & Methodologies
1 43 (22.87%) ITIL
2 35 (18.62%) Agile Software Development
3 28 (14.89%) Business Intelligence
4 26 (13.83%) SOA
5 25 (13.30%) Open Source
6 22 (11.70%) ERP
7 20 (10.64%) TOGAF
7 20 (10.64%) UML
8 19 (10.11%) Business Development
9 17 (9.04%) Content Management
9 17 (9.04%) Zachman Framework
10 16 (8.51%) Process Improvement
10 16 (8.51%) Project Management
11 14 (7.45%) SDLC
11 14 (7.45%) Stakeholder Management
12 12 (6.38%) Mentoring
12 12 (6.38%) Software Engineering
13 11 (5.85%) Analytics
13 11 (5.85%) Data Analysis
13 11 (5.85%) Web Development
Programming Languages
1 60 (31.91%) SQL
2 27 (14.36%) C#
3 16 (8.51%) Java
4 14 (7.45%) JavaScript
5 7 (3.72%) PL/SQL
6 5 (2.66%) C
7 4 (2.13%) C++
7 4 (2.13%) VB.NET
7 4 (2.13%) VBA
8 3 (1.60%) PHP
8 3 (1.60%) T-SQL
9 2 (1.06%) Python
9 2 (1.06%) Shell Script
10 1 (0.53%) Bash Shell
10 1 (0.53%) Perl
10 1 (0.53%) PowerShell
10 1 (0.53%) Ruby
10 1 (0.53%) VB
Qualifications
1 18 (9.57%) Degree
2 6 (3.19%) ISEB
3 3 (1.60%) ISTQB
3 3 (1.60%) ISTQB Foundation Certification
4 2 (1.06%) ITIL Foundation Certificate
4 2 (1.06%) PMI Certification
4 2 (1.06%) SAP Certification
5 1 (0.53%) BPSS Clearance
5 1 (0.53%) CEH
5 1 (0.53%) CISSP
5 1 (0.53%) MCSE
5 1 (0.53%) MCTS
5 1 (0.53%) Microsoft Certification
5 1 (0.53%) PMP
5 1 (0.53%) SANS
5 1 (0.53%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 16 (8.51%) SLA
2 13 (6.91%) COBIT
3 8 (4.26%) QA
4 1 (0.53%) Disclosure Scotland
System Software
1 8 (4.26%) VMware Infrastructure
2 7 (3.72%) Active Directory
2 7 (3.72%) Hyper-V
3 1 (0.53%) Docker
3 1 (0.53%) VMware ESXi
3 1 (0.53%) vSphere
Systems Management
1 4 (2.13%) SCCM
1 4 (2.13%) SCOM
2 1 (0.53%) Ansible
2 1 (0.53%) Backup Exec
2 1 (0.53%) Opscode Chef
2 1 (0.53%) Puppet
2 1 (0.53%) Symantec Enterprise Vault
Vendors
1 65 (34.57%) Microsoft
2 38 (20.21%) Oracle
3 15 (7.98%) IBM
4 14 (7.45%) Cognizant
5 9 (4.79%) Sage
5 9 (4.79%) SAP
6 8 (4.26%) VMware
7 6 (3.19%) Salesforce.com
8 5 (2.66%) Cisco
9 3 (1.60%) Adobe
9 3 (1.60%) iManage
9 3 (1.60%) Sitecore
10 2 (1.06%) Apple
10 2 (1.06%) ATG
10 2 (1.06%) Avaya
11 1 (0.53%) CommVault
11 1 (0.53%) HP
11 1 (0.53%) Informatica
11 1 (0.53%) MicroStrategy
11 1 (0.53%) NetApp
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