The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 148 141 153
Rank change year-on-year
-7 +12
Permanent jobs requiring an IT Support Analyst 22 14 5
As % of all permanent IT jobs located in Scotland 0.61% 0.45% 0.15%
As % of the Job Titles category 0.64% 0.48% 0.16%
Number of salaries quoted 19 6 2
Average salary £27,500 £21,250 £20,500
Average salary % change year-on-year
+29.41% +3.65%
UK excluding London average salary £24,000 £22,500 £25,000
% change year-on-year
+6.66% -10.00%
IT Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3454 2925 3058
As % of all permanent IT jobs located in Scotland 95.23% 94.75% 94.21%
Number of salaries quoted 2196 1920 2083
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £28,500 £26,744
10% offered a salary of more than £57,500 £57,500 £55,500
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

IT Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in Scotland

IT Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the Scotland region.

IT Support Analyst Salary Trend in Scotland

IT Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the Scotland region over the 3 months to 16 September 2014.

IT Support Analyst Salary Histogram in Scotland

IT Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the Scotland region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -3 14 £28,250 +52.70% 2
Fife +6 2 £27,000 +17.39%
Glasgow -14 2 £50,000 +132.55%
Scottish Borders - 2 £22,500 -
Aberdeen +8 1 £30,000 +9.09%
Highlands - 1 £20,000 -
IT Support Analyst
UK

IT Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 16 September 2014, IT jobs across the Scotland region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 30 (83.33%) Windows
2 25 (69.44%) Microsoft
3 20 (55.56%) Windows 7
4 17 (47.22%) ITIL
5 15 (41.67%) SQL
6 14 (38.89%) SQL Server
6 14 (38.89%) Active Directory
7 13 (36.11%) Windows Server 2003
8 12 (33.33%) C#
8 12 (33.33%) TCP/IP
8 12 (33.33%) Windows Server 2012
9 11 (30.56%) MS Exchange
9 11 (30.56%) MCP
9 11 (30.56%) DNS
10 10 (27.78%) Change Management
10 10 (27.78%) MS Office
10 10 (27.78%) Performance Monitoring
10 10 (27.78%) ISO/IEC 27001
11 9 (25.00%) PowerShell
11 9 (25.00%) MS Excel
11 9 (25.00%) SharePoint
11 9 (25.00%) CMS
12 8 (22.22%) HTML
13 7 (19.44%) LAN
13 7 (19.44%) FTP
13 7 (19.44%) HTTP
13 7 (19.44%) SMTP
13 7 (19.44%) Finance
13 7 (19.44%) Management Information System
13 7 (19.44%) Blackberry

IT Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 16 September 2014, IT jobs across the Scotland region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (30.56%) MS Exchange
2 9 (25.00%) SharePoint
2 9 (25.00%) CMS
3 5 (13.89%) Exchange Server 2010
4 4 (11.11%) Blackberry Enterprise Server
5 1 (2.78%) Exchange Server 2007
5 1 (2.78%) Exchange Server 2003
5 1 (2.78%) Lync
5 1 (2.78%) IBM Notes
Applications
1 10 (27.78%) MS Office
2 9 (25.00%) MS Excel
Communications & Networking
1 12 (33.33%) TCP/IP
2 11 (30.56%) DNS
3 7 (19.44%) LAN
3 7 (19.44%) FTP
3 7 (19.44%) HTTP
3 7 (19.44%) SMTP
3 7 (19.44%) HTTPS
4 4 (11.11%) DHCP
5 3 (8.33%) Firewall
5 3 (8.33%) WAN
5 3 (8.33%) VPN
6 2 (5.56%) Wi-Fi
7 1 (2.78%) Wireless
7 1 (2.78%) VoIP
Database & Business Intelligence
1 14 (38.89%) SQL Server
2 2 (5.56%) SQL Server 2005
2 2 (5.56%) SQL Server 2008
General
1 7 (19.44%) Finance
2 2 (5.56%) Back Office
3 1 (2.78%) Legal
Libraries, Frameworks & Software Standards
1 8 (22.22%) HTML
2 1 (2.78%) WAP
Miscellaneous
1 7 (19.44%) Management Information System
1 7 (19.44%) Blackberry
2 5 (13.89%) iPad
3 2 (5.56%) Analytical Skills
3 2 (5.56%) iPhone
4 1 (2.78%) Fat Client
4 1 (2.78%) Derivative
4 1 (2.78%) Credit Derivative
4 1 (2.78%) Video Conferencing
4 1 (2.78%) Reference Data
4 1 (2.78%) Thin Client
4 1 (2.78%) Client/Server
Operating Systems
1 30 (83.33%) Windows
2 20 (55.56%) Windows 7
3 13 (36.11%) Windows Server 2003
4 12 (33.33%) Windows Server 2012
5 5 (13.89%) Windows XP
6 3 (8.33%) Windows Server 2008
6 3 (8.33%) Linux
7 2 (5.56%) UNIX
7 2 (5.56%) Solaris
8 1 (2.78%) Mac OS X
Processes & Methodologies
1 17 (47.22%) ITIL
2 10 (27.78%) Change Management
2 10 (27.78%) Performance Monitoring
3 7 (19.44%) Information Security
3 7 (19.44%) Fault Management
3 7 (19.44%) Capacity Management
4 5 (13.89%) Disaster Recovery
5 4 (11.11%) Change Control
5 4 (11.11%) Asset Management
5 4 (11.11%) Problem Management
6 2 (5.56%) Capacity Planning
7 1 (2.78%) Network Architecture
7 1 (2.78%) Performance Tuning
7 1 (2.78%) Data Modelling
Programming Languages
1 15 (41.67%) SQL
2 12 (33.33%) C#
3 9 (25.00%) PowerShell
4 1 (2.78%) Shell Script
4 1 (2.78%) Java
4 1 (2.78%) C++
Qualifications
1 11 (30.56%) MCP
2 7 (19.44%) Microsoft Certification
2 7 (19.44%) Degree
3 4 (11.11%) HND
3 4 (11.11%) MCSE
4 2 (5.56%) Cisco Certification
4 2 (5.56%) CCNA
5 1 (2.78%) MCITP
5 1 (2.78%) MCDST
5 1 (2.78%) CCENT
5 1 (2.78%) A+ Certification
5 1 (2.78%) ITIL Certification
5 1 (2.78%) MCSA
Quality Assurance & Compliance
1 10 (27.78%) ISO/IEC 27001
2 4 (11.11%) ISO 9001
3 3 (8.33%) SLA
System Software
1 14 (38.89%) Active Directory
2 2 (5.56%) VMware Infrastructure
3 1 (2.78%) Hyper-V
3 1 (2.78%) XenApp
Systems Management
1 1 (2.78%) SCCM
1 1 (2.78%) SCOM
1 1 (2.78%) SCVMM
Vendors
1 25 (69.44%) Microsoft
2 5 (13.89%) Cisco
3 3 (8.33%) Citrix
4 2 (5.56%) VMware
5 1 (2.78%) CommVault
5 1 (2.78%) Lotus
5 1 (2.78%) Red Hat
5 1 (2.78%) Apple
5 1 (2.78%) Sybase
Edinburgh, Midlothian
Resource Management - Royal London
Salary: bonus + benefits
Posted: 23 hours ago
Edinburgh, Midlothian
Resource Management
Salary: £25000 - £35000 per annum + bonus + benefits
Posted: 3 days ago