The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 138 167 148
Rank change year-on-year
+29 -19
Permanent jobs requiring an IT Support Analyst 14 6 9
As % of all permanent IT jobs located in Scotland 0.47% 0.16% 0.28%
As % of the Job Titles category 0.51% 0.17% 0.30%
Number of salaries quoted 11 5 6
Average salary £24,500 £29,000 £22,750
Average salary % change year-on-year
-15.51% +27.47%
90% offered a salary of more than £20,500 £19,200 £19,500
10% offered a salary of more than £30,000 £36,500 £35,875
UK excluding London average salary £24,000 £23,500 £25,000
% change year-on-year
+2.12% -6.00%
IT Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2758 3633 3028
As % of all permanent IT jobs located in Scotland 93.40% 94.83% 94.89%
Number of salaries quoted 1737 2378 1810
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £27,150 £27,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in Scotland

IT Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the Scotland region.

IT Support Analyst Salary Trend in Scotland

IT Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the Scotland region over the 3 months to 22 May 2015.

IT Support Analyst Salary Histogram in Scotland

IT Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the Scotland region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +23 9 £23,500 -26.56%
Glasgow +8 4 £25,000 +28.20%
West Lothian - 1 £25,000 -
IT Support Analyst
UK

IT Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 22 May 2015, IT jobs across the Scotland region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 33 (84.62%) Microsoft
2 27 (69.23%) Windows
3 21 (53.85%) MS Office
4 19 (48.72%) Active Directory
5 18 (46.15%) MS Exchange
6 15 (38.46%) Finance
6 15 (38.46%) Windows 7
7 11 (28.21%) MS Excel
8 10 (25.64%) Degree
9 9 (23.08%) SLA
10 8 (20.51%) VMware
10 8 (20.51%) VMware Infrastructure
11 7 (17.95%) Windows Server 2008
12 6 (15.38%) Disaster Recovery
12 6 (15.38%) Wi-Fi
12 6 (15.38%) Back Office
12 6 (15.38%) LAN
12 6 (15.38%) WAN
12 6 (15.38%) HND
12 6 (15.38%) SQL
12 6 (15.38%) Coaching
13 5 (12.82%) ITIL
13 5 (12.82%) Windows XP
13 5 (12.82%) Microsoft Certification
14 4 (10.26%) ERP
14 4 (10.26%) Blackberry
14 4 (10.26%) Windows Server 2003
14 4 (10.26%) Mentoring
14 4 (10.26%) Windows Server 2012
14 4 (10.26%) Exchange Server 2010

IT Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 22 May 2015, IT jobs across the Scotland region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (46.15%) MS Exchange
2 4 (10.26%) Exchange Server 2010
3 2 (5.13%) SharePoint
3 2 (5.13%) Blackberry Enterprise Server
3 2 (5.13%) Exchange Server 2007
4 1 (2.56%) Lync
4 1 (2.56%) WorkSite
4 1 (2.56%) SharePoint 2013
4 1 (2.56%) Exchange Server 2013
4 1 (2.56%) GroupWise
Applications
1 21 (53.85%) MS Office
2 11 (28.21%) MS Excel
3 1 (2.56%) MS PowerPoint
Business Applications
1 1 (2.56%) Markit EDM
1 1 (2.56%) thinkFolio
Cloud Services
1 1 (2.56%) Office 365
Communications & Networking
1 6 (15.38%) Wi-Fi
1 6 (15.38%) LAN
1 6 (15.38%) WAN
2 3 (7.69%) DNS
2 3 (7.69%) Firewall
3 2 (5.13%) DHCP
3 2 (5.13%) VPN
4 1 (2.56%) Unified Communications
4 1 (2.56%) PSTN
4 1 (2.56%) VoIP
Database & Business Intelligence
1 3 (7.69%) SQL Server
2 1 (2.56%) Crystal Reports
General
1 15 (38.46%) Finance
2 6 (15.38%) Back Office
3 3 (7.69%) Marketing
3 3 (7.69%) Automotive
4 1 (2.56%) Telecoms
Miscellaneous
1 4 (10.26%) Blackberry
2 3 (7.69%) Analytical Skills
3 1 (2.56%) iPhone
3 1 (2.56%) iPad
Operating Systems
1 27 (69.23%) Windows
2 15 (38.46%) Windows 7
3 7 (17.95%) Windows Server 2008
4 5 (12.82%) Windows XP
5 4 (10.26%) Windows Server 2003
5 4 (10.26%) Windows Server 2012
6 2 (5.13%) Mac OS X
6 2 (5.13%) Windows Mobile
7 1 (2.56%) Windows 8
7 1 (2.56%) Linux
Processes & Methodologies
1 6 (15.38%) Disaster Recovery
1 6 (15.38%) Coaching
2 5 (12.82%) ITIL
3 4 (10.26%) ERP
3 4 (10.26%) Mentoring
4 3 (7.69%) Digital Marketing
5 2 (5.13%) CRM
6 1 (2.56%) Release Management
6 1 (2.56%) Mobile Device Management
6 1 (2.56%) Supplier Management
6 1 (2.56%) Data Security
6 1 (2.56%) Service Management
6 1 (2.56%) Change Management
6 1 (2.56%) PRINCE2
Programming Languages
1 6 (15.38%) SQL
Qualifications
1 10 (25.64%) Degree
2 6 (15.38%) HND
3 5 (12.82%) Microsoft Certification
4 3 (7.69%) MCSE
5 2 (5.13%) HNC
5 2 (5.13%) MCDST
6 1 (2.56%) MCITP
6 1 (2.56%) A+ Certification
6 1 (2.56%) ITIL Certification
6 1 (2.56%) MCP
6 1 (2.56%) MCSA
Quality Assurance & Compliance
1 9 (23.08%) SLA
System Software
1 19 (48.72%) Active Directory
2 8 (20.51%) VMware Infrastructure
Systems Management
1 1 (2.56%) McAfee ePO
1 1 (2.56%) Business Desktop Deployment
1 1 (2.56%) SCCM
1 1 (2.56%) SCOM
Vendors
1 33 (84.62%) Microsoft
2 8 (20.51%) VMware
3 2 (5.13%) Citrix
4 1 (2.56%) Twitter
4 1 (2.56%) Altiris
4 1 (2.56%) SonicWALL
4 1 (2.56%) Apple
4 1 (2.56%) Bloomberg
4 1 (2.56%) McAfee
4 1 (2.56%) Google
4 1 (2.56%) Novell
4 1 (2.56%) Cisco
4 1 (2.56%) Fidessa
4 1 (2.56%) Oracle