The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 133 168 154
Rank change year-on-year
+35 -14
Permanent jobs requiring an IT Support Analyst 23 4 6
As % of all permanent IT jobs located in Scotland 0.74% 0.11% 0.20%
As % of the Job Titles category 0.79% 0.11% 0.21%
Number of salaries quoted 17 4 5
Average salary £21,500 £29,500 £24,500
Average salary % change year-on-year
-27.11% +20.40%
90% offered a salary of more than £18,200 £20,850 £21,600
10% offered a salary of more than £27,000 £36,750 £38,000
UK excluding London average salary £23,000 £23,250 £25,000
% change year-on-year
-1.07% -7.00%
IT Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2923 3532 2833
As % of all permanent IT jobs located in Scotland 94.05% 95.51% 94.62%
Number of salaries quoted 1794 2315 1709
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £28,000 £27,500 £25,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in Scotland

IT Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the Scotland region.

IT Support Analyst Salary Trend in Scotland

IT Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the Scotland region over the 3 months to 27 March 2015.

IT Support Analyst Salary Histogram in Scotland

IT Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the Scotland region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +14 9 £23,750 -34.48% 1
Glasgow +20 7 £17,000 -12.82% 1
Falkirk - 2 £19,500 -
Scottish Borders - 2 £21,000 -
Stirling - 1 £19,000 -
Fife - 1 - -
West Lothian - 1 £25,000 -
IT Support Analyst
UK

IT Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 27 March 2015, IT jobs across the Scotland region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 43 (89.58%) Microsoft
2 32 (66.67%) Windows
3 25 (52.08%) Active Directory
4 22 (45.83%) MS Office
4 22 (45.83%) Windows 7
5 19 (39.58%) MS Exchange
5 19 (39.58%) Finance
6 15 (31.25%) SLA
7 13 (27.08%) VMware
7 13 (27.08%) VMware Infrastructure
8 12 (25.00%) Disaster Recovery
8 12 (25.00%) LAN
9 11 (22.92%) MS Excel
9 11 (22.92%) WAN
9 11 (22.92%) Wi-Fi
9 11 (22.92%) Back Office
10 9 (18.75%) Degree
10 9 (18.75%) Windows Server 2003
10 9 (18.75%) ITIL
10 9 (18.75%) SQL
11 7 (14.58%) SQL Server
11 7 (14.58%) Windows Server 2012
12 6 (12.50%) Coaching
12 6 (12.50%) Windows Server 2008
12 6 (12.50%) Windows XP
12 6 (12.50%) Change Management
13 5 (10.42%) Blackberry
13 5 (10.42%) C#
13 5 (10.42%) HND
13 5 (10.42%) PowerShell

IT Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 27 March 2015, IT jobs across the Scotland region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (39.58%) MS Exchange
2 5 (10.42%) Exchange Server 2010
3 4 (8.33%) SharePoint
4 3 (6.25%) Exchange Server 2007
4 3 (6.25%) Blackberry Enterprise Server
4 3 (6.25%) CMS
5 2 (4.17%) WorkSite
6 1 (2.08%) Lync
6 1 (2.08%) Exchange Server 2003
6 1 (2.08%) GroupWise
6 1 (2.08%) Exchange Server 2013
Applications
1 22 (45.83%) MS Office
2 11 (22.92%) MS Excel
3 1 (2.08%) MS PowerPoint
Communications & Networking
1 12 (25.00%) LAN
2 11 (22.92%) WAN
2 11 (22.92%) Wi-Fi
3 3 (6.25%) SMTP
3 3 (6.25%) DNS
4 2 (4.17%) HTTPS
4 2 (4.17%) Firewall
4 2 (4.17%) FTP
4 2 (4.17%) HTTP
4 2 (4.17%) TCP/IP
5 1 (2.08%) VPN
5 1 (2.08%) VoIP
5 1 (2.08%) Unified Communications
5 1 (2.08%) LDAP
Database & Business Intelligence
1 7 (14.58%) SQL Server
General
1 19 (39.58%) Finance
2 11 (22.92%) Back Office
3 3 (6.25%) Marketing
3 3 (6.25%) Automotive
4 1 (2.08%) Legal
Libraries, Frameworks & Software Standards
1 3 (6.25%) HTML
Miscellaneous
1 5 (10.42%) Blackberry
2 3 (6.25%) Analytical Skills
3 2 (4.17%) iPhone
3 2 (4.17%) iPad
4 1 (2.08%) Management Information System
4 1 (2.08%) Video Conferencing
Operating Systems
1 32 (66.67%) Windows
2 22 (45.83%) Windows 7
3 9 (18.75%) Windows Server 2003
4 7 (14.58%) Windows Server 2012
5 6 (12.50%) Windows XP
5 6 (12.50%) Windows Server 2008
6 2 (4.17%) Windows Mobile
6 2 (4.17%) Linux
7 1 (2.08%) UNIX
7 1 (2.08%) Solaris
7 1 (2.08%) Red Hat Enterprise Linux
Processes & Methodologies
1 12 (25.00%) Disaster Recovery
2 9 (18.75%) ITIL
3 6 (12.50%) Change Management
3 6 (12.50%) Coaching
4 4 (8.33%) Mentoring
5 3 (6.25%) Performance Monitoring
5 3 (6.25%) Digital Marketing
5 3 (6.25%) ERP
6 2 (4.17%) Service Management
6 2 (4.17%) CRM
7 1 (2.08%) Fault Management
7 1 (2.08%) Change Control
7 1 (2.08%) Capacity Management
7 1 (2.08%) Mobile Device Management
7 1 (2.08%) PRINCE2
7 1 (2.08%) Information Security
7 1 (2.08%) Asset Management
7 1 (2.08%) Document Management
7 1 (2.08%) Problem Management
Programming Languages
1 9 (18.75%) SQL
2 5 (10.42%) PowerShell
2 5 (10.42%) C#
Qualifications
1 9 (18.75%) Degree
2 5 (10.42%) HND
3 4 (8.33%) MCP
3 4 (8.33%) Microsoft Certification
4 2 (4.17%) MCDST
4 2 (4.17%) MCSE
5 1 (2.08%) MCSA
5 1 (2.08%) HNC
5 1 (2.08%) MCITP
5 1 (2.08%) A+ Certification
Quality Assurance & Compliance
1 15 (31.25%) SLA
2 5 (10.42%) ISO/IEC 27001
3 1 (2.08%) ISO 9001
System Software
1 25 (52.08%) Active Directory
2 13 (27.08%) VMware Infrastructure
Vendors
1 43 (89.58%) Microsoft
2 13 (27.08%) VMware
3 3 (6.25%) Citrix
4 2 (4.17%) Cisco
4 2 (4.17%) Apple
5 1 (2.08%) Altiris
5 1 (2.08%) SonicWALL
5 1 (2.08%) Twitter
5 1 (2.08%) Oracle
5 1 (2.08%) Sun
5 1 (2.08%) CommVault
5 1 (2.08%) Novell
5 1 (2.08%) Red Hat