The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 53 49 61
Rank change year-on-year
-4 +12
Permanent jobs citing Service Delivery 137 146 109
As % of all permanent IT jobs located in Scotland 4.40% 4.48% 3.50%
As % of the Processes & Methodologies category 5.17% 5.53% 4.41%
Number of salaries quoted 88 97 80
Average salary £42,500 £50,000 £45,000
Average salary % change year-on-year
-15.00% +11.11%
90% offered a salary of more than £32,500 £35,000 £27,200
10% offered a salary of more than £75,000 £60,000 £60,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2649 2641 2470
As % of all permanent IT jobs located in Scotland 85.15% 81.09% 79.32%
Number of salaries quoted 1763 1676 1714
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,700 £30,000 £28,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Scotland

Service Delivery
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Scotland region.

Service Delivery Salary Trend in Scotland

Service Delivery
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Delivery across the Scotland region over the 3 months to 19 December 2014.

Service Delivery Salary Histogram in Scotland

Service Delivery
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Scotland region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -33 51 £56,000 +12.00% 7
Glasgow +31 44 £52,500 +31.25% 8
Aberdeen +14 24 £37,500 -14.77% 1
North Lanarkshire -3 3 £42,500 +41.66%
Stirling -14 3 £40,500 -22.85%
Fife - 3 £40,000 -
Highlands - 2 - -
Renfrewshire -4 1 - -
East Ayrshire - 1 £32,500 -
South Ayrshire - 1 £37,500 -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Scotland

For the 6 months to 19 December 2014, IT jobs across the Scotland region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 101 (41.56%) Windows
2 90 (37.04%) ITIL
3 66 (27.16%) Finance
4 63 (25.93%) Microsoft
5 59 (24.28%) Project Management
6 50 (20.58%) SLA
7 49 (20.16%) Degree
8 47 (19.34%) MS Excel
9 42 (17.28%) Banking
10 41 (16.87%) Windows Server 2008
11 39 (16.05%) Active Directory
12 38 (15.64%) VMware
13 34 (13.99%) Windows XP
13 34 (13.99%) Mentoring
14 32 (13.17%) Cisco
14 32 (13.17%) Analytical Skills
15 31 (12.76%) Citrix
16 30 (12.35%) Continuous Improvement
17 29 (11.93%) Change Management
17 29 (11.93%) Windows Server 2012
18 28 (11.52%) DNS
19 26 (10.70%) VoIP
19 26 (10.70%) Service Management
19 26 (10.70%) MS Office
20 25 (10.29%) Firewall
21 24 (9.88%) Retail
22 23 (9.47%) VMware Infrastructure
23 20 (8.23%) MS Exchange
24 19 (7.82%) Management Information System
24 19 (7.82%) Windows 7

Service Delivery
Top Related IT Skills in Scotland by Category

For the 6 months to 19 December 2014, IT jobs across the Scotland region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 20 (8.23%) MS Exchange
2 14 (5.76%) SharePoint
3 13 (5.35%) IIS
3 13 (5.35%) Lync
4 10 (4.12%) Exchange Server 2010
5 6 (2.47%) Apache
5 6 (2.47%) Tomcat
6 5 (2.06%) MQSeries
6 5 (2.06%) nginx
6 5 (2.06%) CICS
7 4 (1.65%) Blackberry Enterprise Server
7 4 (1.65%) Oracle Workflow
8 3 (1.23%) MTS
8 3 (1.23%) WorkSite
9 2 (0.82%) Exchange Server 2007
9 2 (0.82%) SharePoint 2010
9 2 (0.82%) IBM Notes
9 2 (0.82%) Exchange Server 2003
9 2 (0.82%) SharePoint Server
9 2 (0.82%) Exchange Server 2013
Applications
1 47 (19.34%) MS Excel
2 26 (10.70%) MS Office
3 10 (4.12%) MS Project
4 6 (2.47%) MS PowerPoint
5 2 (0.82%) MS Visio
Business Applications
1 5 (2.06%) Maximo
2 4 (1.65%) Oracle 11i
2 4 (1.65%) Oracle EBS
2 4 (1.65%) Oracle iRecruitment
2 4 (1.65%) Dynamics GP
2 4 (1.65%) SAP ERP
2 4 (1.65%) SAP LE
2 4 (1.65%) Oracle General Ledger
2 4 (1.65%) Oracle EBS R12
2 4 (1.65%) Oracle iProcurement
2 4 (1.65%) Oracle Payables
2 4 (1.65%) Oracle Procure-to-Pay
2 4 (1.65%) Oracle Receivables
2 4 (1.65%) Oracle Cash Management
3 3 (1.23%) Finacle
3 3 (1.23%) Temenos T24
3 3 (1.23%) FRx
3 3 (1.23%) HFM
3 3 (1.23%) FLEXCUBE
4 2 (0.82%) MultiFonds
Cloud Services
1 9 (3.70%) Microsoft Azure
1 9 (3.70%) Office 365
2 1 (0.41%) Cloud Computing
2 1 (0.41%) SaaS
Communications & Networking
1 28 (11.52%) DNS
2 26 (10.70%) VoIP
3 25 (10.29%) Firewall
4 13 (5.35%) DHCP
5 12 (4.94%) SAN
5 12 (4.94%) MPLS
6 11 (4.53%) Wireless
7 10 (4.12%) Internet
8 9 (3.70%) IP Telephony
9 7 (2.88%) WAN
9 7 (2.88%) Cisco IPT
10 6 (2.47%) VPN
11 5 (2.06%) LAN
11 5 (2.06%) VLAN
12 4 (1.65%) OSPF
12 4 (1.65%) Cisco ASA
12 4 (1.65%) Broadband
12 4 (1.65%) TCP/IP
13 3 (1.23%) NAS
13 3 (1.23%) BGP
Database & Business Intelligence
1 13 (5.35%) SQL Server
1 13 (5.35%) Oracle Reports
2 6 (2.47%) MySQL
3 4 (1.65%) Oracle BI Publisher
4 3 (1.23%) Oracle Database
4 3 (1.23%) Oracle Database 10g
4 3 (1.23%) SQL Server Reporting Services
4 3 (1.23%) Oracle Database 11g
5 1 (0.41%) SQL Server 2008
5 1 (0.41%) MongoDB
5 1 (0.41%) NoSQL
5 1 (0.41%) Redis
5 1 (0.41%) Big Data
Development Applications
1 4 (1.65%) Oracle Forms
1 4 (1.65%) Oracle APEX
2 3 (1.23%) Toad
3 2 (0.82%) Subversion
3 2 (0.82%) Git (software)
4 1 (0.41%) JIRA
4 1 (0.41%) Selenium
4 1 (0.41%) QuickTest Pro
4 1 (0.41%) LoadRunner
General
1 66 (27.16%) Finance
2 42 (17.28%) Banking
3 24 (9.88%) Retail
4 8 (3.29%) Law
4 8 (3.29%) Manufacturing
5 7 (2.88%) Billing
6 5 (2.06%) Marketing
7 4 (1.65%) General Ledger
7 4 (1.65%) Legal
8 2 (0.82%) Electronics
8 2 (0.82%) Telecoms
9 1 (0.41%) Retail Banking
9 1 (0.41%) Advertising
Job Titles
1 38 (15.64%) Service Manager
2 32 (13.17%) Delivery Manager
3 30 (12.35%) Services Delivery Manager
4 23 (9.47%) Analyst
5 20 (8.23%) Support Engineer
6 16 (6.58%) Project Manager
7 12 (4.94%) Customer Engineer
7 12 (4.94%) Customer Support Engineer
8 11 (4.53%) Service Analyst
8 11 (4.53%) Consultant
9 10 (4.12%) Technical Manager
9 10 (4.12%) Network Specialist
10 9 (3.70%) SAP Manager
10 9 (3.70%) SAP Service Delivery Manager
10 9 (3.70%) Technical Consultant
11 8 (3.29%) Team Leader
11 8 (3.29%) Services Delivery Analyst
12 7 (2.88%) Infrastructure Manager
12 7 (2.88%) Senior Consultant
12 7 (2.88%) Architect
Libraries, Frameworks & Software Standards
1 10 (4.12%) Middleware
2 6 (2.47%) HTML
2 6 (2.47%) .NET
2 6 (2.47%) CSS
2 6 (2.47%) XML
3 4 (1.65%) XSL
3 4 (1.65%) jQuery
3 4 (1.65%) HTML5
3 4 (1.65%) CSS3
4 3 (1.23%) COM
5 2 (0.82%) RESTful
5 2 (0.82%) Web Services
6 1 (0.41%) ASP.NET
6 1 (0.41%) XSLT
6 1 (0.41%) XML Schema
6 1 (0.41%) XForms
6 1 (0.41%) ASP.NET MVC
6 1 (0.41%) LAMP
6 1 (0.41%) Hibernate
6 1 (0.41%) Spring
Miscellaneous
1 32 (13.17%) Analytical Skills
2 19 (7.82%) Management Information System
3 14 (5.76%) Enterprise Software
4 13 (5.35%) Clustering
5 11 (4.53%) Client/Server
5 11 (4.53%) Blackberry
5 11 (4.53%) Computer Science
6 7 (2.88%) Statistics
7 6 (2.47%) Performance Metrics
8 5 (2.06%) IBM Mainframe
8 5 (2.06%) Online Banking
8 5 (2.06%) Mainframe
8 5 (2.06%) PMI
8 5 (2.06%) Replication
9 4 (1.65%) Data Protection Act
9 4 (1.65%) User Experience
9 4 (1.65%) Blog
10 2 (0.82%) iPad
10 2 (0.82%) Reference Data
10 2 (0.82%) Visualisation
Operating Systems
1 101 (41.56%) Windows
2 41 (16.87%) Windows Server 2008
3 34 (13.99%) Windows XP
4 29 (11.93%) Windows Server 2012
5 19 (7.82%) Windows 7
6 17 (7.00%) Linux
7 11 (4.53%) Windows Phone
8 8 (3.29%) Windows Server 2003
9 6 (2.47%) Solaris
10 5 (2.06%) Ubuntu
10 5 (2.06%) OpenSolaris
11 4 (1.65%) Apple iOS
11 4 (1.65%) Windows Phone 8
11 4 (1.65%) Android
11 4 (1.65%) Windows CE
11 4 (1.65%) UNIX
12 2 (0.82%) Windows 8
13 1 (0.41%) Red Hat Enterprise Linux
13 1 (0.41%) AIX
13 1 (0.41%) HPUX
Processes & Methodologies
1 90 (37.04%) ITIL
2 59 (24.28%) Project Management
3 34 (13.99%) Mentoring
4 30 (12.35%) Continuous Improvement
5 29 (11.93%) Change Management
6 26 (10.70%) Service Management
7 19 (7.82%) Stakeholder Management
8 16 (6.58%) PRINCE2
8 16 (6.58%) Business Development
9 15 (6.17%) Business Intelligence
9 15 (6.17%) Line Management
10 14 (5.76%) Risk Management
11 13 (5.35%) Coaching
12 11 (4.53%) Agile Software Development
12 11 (4.53%) Release Management
13 10 (4.12%) Performance Management
13 10 (4.12%) Network Design
13 10 (4.12%) Network Management
14 9 (3.70%) Supplier Management
14 9 (3.70%) Resource Management
Programming Languages
1 18 (7.41%) SQL
2 13 (5.35%) PowerShell
3 8 (3.29%) C
4 7 (2.88%) PL/SQL
5 6 (2.47%) C#
5 6 (2.47%) Perl
6 5 (2.06%) Bash Shell
6 5 (2.06%) Python
6 5 (2.06%) Assembly Language
7 4 (1.65%) Java
7 4 (1.65%) JavaScript
8 3 (1.23%) C++
8 3 (1.23%) Shell Script
9 2 (0.82%) R
10 1 (0.41%) XPath
10 1 (0.41%) PHP
10 1 (0.41%) VBScript
10 1 (0.41%) VB
Qualifications
1 49 (20.16%) Degree
2 18 (7.41%) ITIL Certification
3 14 (5.76%) PMI Certification
3 14 (5.76%) Cisco Certification
4 13 (5.35%) CCNA
5 12 (4.94%) Security Cleared
6 11 (4.53%) SC Cleared
7 10 (4.12%) CCNP
8 9 (3.70%) Microsoft Certification
8 9 (3.70%) PMP
9 7 (2.88%) OCP
9 7 (2.88%) Oracle Certification
10 5 (2.06%) MCSA
11 4 (1.65%) MCSE
11 4 (1.65%) CCDP
11 4 (1.65%) MBA
12 3 (1.23%) CISSP
12 3 (1.23%) PRINCE2 Practitioner
12 3 (1.23%) HND
13 2 (0.82%) MCP
Quality Assurance & Compliance
1 50 (20.58%) SLA
2 9 (3.70%) QA
3 6 (2.47%) ISO 9001
4 3 (1.23%) ISO 9000
5 1 (0.41%) ISO/IEC 27001
System Software
1 39 (16.05%) Active Directory
2 23 (9.47%) VMware Infrastructure
3 14 (5.76%) Hyper-V
4 13 (5.35%) XenApp
5 12 (4.94%) vSphere
6 7 (2.88%) VMware ESXi
7 5 (2.06%) Forefront TMG
7 5 (2.06%) XenDesktop
8 4 (1.65%) VMware Server
9 3 (1.23%) Oracle RAC
9 3 (1.23%) Oracle RMAN
10 2 (0.82%) Citrix Presentation Server
10 2 (0.82%) NFS
11 1 (0.41%) Microsoft App-V
11 1 (0.41%) Terminal Services
11 1 (0.41%) VMware ESX
Systems Management
1 8 (3.29%) SCCM
2 3 (1.23%) Data Guard
2 3 (1.23%) Oracle Enterprise Manager
3 2 (0.82%) Nagios
4 1 (0.41%) OpenView
4 1 (0.41%) Unicenter
4 1 (0.41%) Cacti
4 1 (0.41%) Munin
4 1 (0.41%) HP Quality Center
4 1 (0.41%) Puppet
4 1 (0.41%) Vagrant
4 1 (0.41%) Opscode Chef
4 1 (0.41%) Ansible
Vendors
1 63 (25.93%) Microsoft
2 38 (15.64%) VMware
3 32 (13.17%) Cisco
4 31 (12.76%) Citrix
5 16 (6.58%) Oracle
5 16 (6.58%) SAP
5 16 (6.58%) Dell
6 15 (6.17%) HP
7 10 (4.12%) Juniper
7 10 (4.12%) SonicWALL
8 6 (2.47%) NetApp
8 6 (2.47%) Red Hat
9 5 (2.06%) IBM
9 5 (2.06%) Veeam
9 5 (2.06%) Reuters
9 5 (2.06%) Bloomberg
10 3 (1.23%) Hyperion
10 3 (1.23%) Planview
10 3 (1.23%) Salesforce.com
11 2 (0.82%) Lotus
Edinburgh, Midlothian
Lorien Resourcing
Posted: 3 days ago
Edinburgh
Volaris
Salary: £85000 - £95000 per annum + car allowance, pension, bonus
Posted: 3 days ago
Glasgow, Lanarkshire
Search Consultancy
Salary: £70000 - £85000 per annum + Excellent Benefits
Posted: 4 days ago
Edinburgh, Midlothian
Lloyds Banking Group
Posted: 4 days ago
Glasgow, Lanarkshire
FPSG Connect
Posted: 4 days ago
Edinburgh, Midlothian
CML Offshore Recruitment
Salary: From £50,000 to £200,000 per annum No Tax, Relocation, Bonus, Benefits
Posted: 5 days ago
Glasgow, Lanarkshire
CML Offshore Recruitment
Salary: From £50,000 to £200,000 per annum No Tax, Relocation, Bonus, Benefits
Posted: 5 days ago
Roslin
Recruitment Genius
Salary: £19000 - £22000 per annum
Posted: 9 days ago
Edinburgh, Midlothian
Cloudreach
Salary: Competitive
Posted: 11 days ago
Glasgow
Capita - ITIN
Salary: £45000 per annum + Benefits
Posted: 12 days ago
Edinburgh
Deerfoot IT
Salary: Competitive salary and excellent benefits
Posted: 18 days ago
Edinburgh, Midlothian
Cloudreach
Posted: 18 days ago
Aberdeen, Aberdeenshire
RM Education
Salary: £20000 - £24000 per annum + + £800 bonus
Posted: 23 days ago
Glasgow
Cathcart Associates
Salary: Bonus + Excellent Benefits
Posted: 24 days ago
Glasgow
Capita - ITIN
Salary: £60000 per annum + Benefits
Posted: 24 days ago
Glasgow, Lanarkshire
Cathcart
Salary: Excellent Salary + Benefits
Posted: 27 days ago