The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Scotland region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 7 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 70 75 57
Rank change year-on-year
+5 -18
Permanent jobs citing Service Delivery 73 97 130
As % of all permanent IT jobs located in Scotland 3.07% 3.13% 4.09%
As % of the Processes & Methodologies category 3.45% 3.49% 4.62%
Number of salaries quoted 39 45 78
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £29,450 £33,500 £29,400
10% offered a salary of more than £58,000 £70,000 £75,000
UK excluding London median salary £43,500 £45,000 £45,000
% change year-on-year
-3.33% -
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2114 2780 2815
As % of all permanent IT jobs located in Scotland 89.05% 89.59% 88.52%
Number of salaries quoted 1309 1763 1856
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Scotland

Service Delivery
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Scotland region.

Service Delivery Salary Trend in Scotland

Service Delivery
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Delivery across the Scotland region over the 3 months to 7 December 2016.

Service Delivery Salary Histogram in Scotland

Service Delivery
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Scotland region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +56 52 £48,250 +23.71% 4
Edinburgh -13 17 £47,500 +5.55% 5
West Lothian 0 1 £32,500 -4.41%
Inverclyde -4 1 - -
Scottish Borders - 1 - -
Falkirk - 1 - -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Scotland

For the 6 months to 7 December 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for Service Delivery.

1 54 (37.76%) Windows
2 53 (37.06%) ITIL
3 36 (25.17%) Finance
4 30 (20.98%) Linux
5 27 (18.88%) SLA
5 27 (18.88%) Windows Server 2008
5 27 (18.88%) Continuous Improvement
6 26 (18.18%) SQL
6 26 (18.18%) Oracle
7 25 (17.48%) Service Management
8 23 (16.08%) Microsoft
8 23 (16.08%) Analytical Skills
9 22 (15.38%) Windows Server
9 22 (15.38%) Degree
9 22 (15.38%) Agile Software Development
10 19 (13.29%) Java
11 18 (12.59%) Unix
11 18 (12.59%) Active Directory
11 18 (12.59%) ITIL Certification
11 18 (12.59%) VMware
11 18 (12.59%) Windows Server 2012
12 14 (9.79%) Change Management
12 14 (9.79%) Firewall
12 14 (9.79%) TDD
12 14 (9.79%) Configuration Management
12 14 (9.79%) DNS
13 13 (9.09%) HTML
13 13 (9.09%) Oracle Database
13 13 (9.09%) Coaching
13 13 (9.09%) Amazon AWS

Service Delivery
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (6.29%) IIS
2 6 (4.20%) MS Exchange
3 5 (3.50%) Skype for Business
4 4 (2.80%) Apache Pig
4 4 (2.80%) Apache Spark
5 3 (2.10%) Exchange Server 2013
5 3 (2.10%) JBoss
5 3 (2.10%) SharePoint
6 2 (1.40%) Apache
6 2 (1.40%) BizTalk Server
6 2 (1.40%) Oracle SOA Suite
6 2 (1.40%) Tomcat
7 1 (0.70%) Exchange Server 2010
7 1 (0.70%) IBM Domino
7 1 (0.70%) IBM Notes
Applications
1 7 (4.90%) MS Office
2 6 (4.20%) MS Excel
3 1 (0.70%) MS Project
Business Applications
1 2 (1.40%) SAP SD
2 1 (0.70%) SAP CO
2 1 (0.70%) SAP FI
2 1 (0.70%) SAP FI/CO
2 1 (0.70%) SAP Oil and Gas
Cloud Services
1 13 (9.09%) Amazon AWS
2 12 (8.39%) IaaS
2 12 (8.39%) Microsoft Azure
3 9 (6.29%) Amazon CloudWatch
3 9 (6.29%) Amazon EC2
3 9 (6.29%) Amazon S3
3 9 (6.29%) PaaS
4 6 (4.20%) SaaS
5 2 (1.40%) Office 365
6 1 (0.70%) Cloud Computing
Communications & Networking
1 14 (9.79%) DNS
1 14 (9.79%) Firewall
2 11 (7.69%) TCP/IP
3 10 (6.99%) VoIP
4 9 (6.29%) WAN
5 8 (5.59%) CTI
6 7 (4.90%) DHCP
6 7 (4.90%) LAN
7 6 (4.20%) SAN
7 6 (4.20%) Skype
8 4 (2.80%) iSCSI
8 4 (2.80%) NAS
8 4 (2.80%) Network Security
8 4 (2.80%) SSH
8 4 (2.80%) WebEx
9 3 (2.10%) Ethernet
9 3 (2.10%) NetScaler
9 3 (2.10%) Unified Communications
9 3 (2.10%) WAAS
10 2 (1.40%) Telepresence
Database & Business Intelligence
1 13 (9.09%) Oracle Database
2 10 (6.99%) Relational Database
2 10 (6.99%) SQL Server
3 9 (6.29%) Data Warehouse
4 5 (3.50%) NoSQL
5 4 (2.80%) Apache Hive
5 4 (2.80%) Big Data
5 4 (2.80%) Flink
5 4 (2.80%) Hadoop
6 3 (2.10%) Oracle Database 10g
6 3 (2.10%) Oracle Database 11g
6 3 (2.10%) Oracle Database 12c
6 3 (2.10%) SQL Server Integration Services
6 3 (2.10%) TKPROF
7 1 (0.70%) SQL Server Analysis Services
7 1 (0.70%) SQL Server Reporting Services
Development Applications
1 9 (6.29%) Eclipse
2 6 (4.20%) Jenkins
3 3 (2.10%) Maven
3 3 (2.10%) Toad
4 2 (1.40%) GCC
4 2 (1.40%) Selenium
5 1 (0.70%) Subversion
General
1 36 (25.17%) Finance
2 8 (5.59%) Banking
3 6 (4.20%) Telecoms
4 4 (2.80%) French Language
4 4 (2.80%) German Language
4 4 (2.80%) Spanish Language
5 3 (2.10%) Retail
6 2 (1.40%) Back Office
6 2 (1.40%) Law
6 2 (1.40%) Local Government
6 2 (1.40%) Military
6 2 (1.40%) Pharmaceutical
7 1 (0.70%) Billing
7 1 (0.70%) Financial Institution
7 1 (0.70%) Legal
7 1 (0.70%) Marketing
Job Titles
1 26 (18.18%) Service Manager
2 21 (14.69%) Developer
3 13 (9.09%) Delivery Manager
4 12 (8.39%) Analyst
5 10 (6.99%) Services Delivery Manager
6 9 (6.29%) IT Manager
7 8 (5.59%) Consultant
7 8 (5.59%) Genesys Specialist
7 8 (5.59%) Support Engineer
7 8 (5.59%) Support Specialist
8 6 (4.20%) Applications Developer
8 6 (4.20%) Applications Engineer
8 6 (4.20%) Infrastructure Engineer
8 6 (4.20%) Python Developer
8 6 (4.20%) Senior Applications Engineer
8 6 (4.20%) Senior Consultant
9 5 (3.50%) Cloud Developer
9 5 (3.50%) IT Services Manager
9 5 (3.50%) Senior Technical Consultant
9 5 (3.50%) Technical Consultant
Libraries, Frameworks & Software Standards
1 13 (9.09%) HTML
2 9 (6.29%) REST
3 8 (5.59%) VXML
4 6 (4.20%) .NET
4 6 (4.20%) CSS
5 5 (3.50%) AngularJS
5 5 (3.50%) ASP.NET
5 5 (3.50%) ASP.NET MVC
5 5 (3.50%) Castle Windsor
5 5 (3.50%) CSS3
5 5 (3.50%) HTML5
5 5 (3.50%) jQuery
5 5 (3.50%) NHibernate
5 5 (3.50%) Spring.NET
6 4 (2.80%) ELK Stack
6 4 (2.80%) Kafka
6 4 (2.80%) NumPy
6 4 (2.80%) SciPy
6 4 (2.80%) XML
7 3 (2.10%) Middleware
Miscellaneous
1 23 (16.08%) Analytical Skills
2 12 (8.39%) Virtual Team
3 10 (6.99%) Hybrid Cloud
4 8 (5.59%) IVR
5 6 (4.20%) Credit Risk
5 6 (4.20%) Derivative
5 6 (4.20%) Grid Computing
5 6 (4.20%) OTC Derivatives
6 5 (3.50%) Data Centre
6 5 (3.50%) User Experience
6 5 (3.50%) Visualisation
7 4 (2.80%) Public Cloud
7 4 (2.80%) Replication
8 3 (2.10%) Clustering
8 3 (2.10%) iPhone
8 3 (2.10%) Management Information System
8 3 (2.10%) PMI
8 3 (2.10%) Video Conferencing
9 2 (1.40%) Computer Science
9 2 (1.40%) Graphic Design
Operating Systems
1 54 (37.76%) Windows
2 30 (20.98%) Linux
3 27 (18.88%) Windows Server 2008
4 22 (15.38%) Windows Server
5 18 (12.59%) Unix
5 18 (12.59%) Windows Server 2012
6 7 (4.90%) Windows Server 2003
7 3 (2.10%) CentOS
7 3 (2.10%) Red Hat Enterprise Linux
7 3 (2.10%) Windows 8
8 2 (1.40%) Apple iOS
8 2 (1.40%) VMS
8 2 (1.40%) Windows 10
8 2 (1.40%) Windows 7
8 2 (1.40%) Windows Phone
9 1 (0.70%) AIX
9 1 (0.70%) Mac OS X
9 1 (0.70%) Solaris
9 1 (0.70%) Windows Vista
9 1 (0.70%) Windows XP
Processes & Methodologies
1 53 (37.06%) ITIL
2 27 (18.88%) Continuous Improvement
3 25 (17.48%) Service Management
4 22 (15.38%) Agile Software Development
5 14 (9.79%) Change Management
5 14 (9.79%) Configuration Management
5 14 (9.79%) TDD
6 13 (9.09%) Coaching
7 12 (8.39%) Analytics
7 12 (8.39%) Presales
7 12 (8.39%) SDLC
8 11 (7.69%) SOA
9 10 (6.99%) ITIL V3
9 10 (6.99%) Microservices
9 10 (6.99%) Project Management
9 10 (6.99%) Software Distribution
9 10 (6.99%) Software Engineering
10 9 (6.29%) Problem Management
10 9 (6.29%) Risk Management
10 9 (6.29%) Stakeholder Management
Programming Languages
1 26 (18.18%) SQL
2 19 (13.29%) Java
3 12 (8.39%) PowerShell
3 12 (8.39%) Python
4 9 (6.29%) PL/SQL
5 7 (4.90%) C
6 6 (4.20%) Bash Shell
6 6 (4.20%) C#
6 6 (4.20%) C++
6 6 (4.20%) JavaScript
6 6 (4.20%) Perl
6 6 (4.20%) Ruby
7 4 (2.80%) Bourne shell
7 4 (2.80%) Korn
8 3 (2.10%) VB
8 3 (2.10%) VBScript
9 1 (0.70%) T-SQL
Qualifications
1 22 (15.38%) Degree
2 18 (12.59%) ITIL Certification
3 9 (6.29%) Security Cleared
4 5 (3.50%) HND
5 4 (2.80%) Cisco Certification
5 4 (2.80%) MCSE
5 4 (2.80%) Microsoft Certification
5 4 (2.80%) SC Cleared
6 3 (2.10%) CCNP
6 3 (2.10%) ISEB
6 3 (2.10%) ISTQB
6 3 (2.10%) PMI Certification
7 2 (1.40%) CCNA
7 2 (1.40%) CISSP
8 1 (0.70%) CCDA
8 1 (0.70%) CCDP
8 1 (0.70%) CCIE
8 1 (0.70%) JNCIP
8 1 (0.70%) MCSA
8 1 (0.70%) PMP
Quality Assurance & Compliance
1 27 (18.88%) SLA
2 7 (4.90%) QA
3 2 (1.40%) COBIT
3 2 (1.40%) Disclosure Scotland
4 1 (0.70%) ISO/IEC 27001
4 1 (0.70%) MiFID
4 1 (0.70%) PCI DSS
System Software
1 18 (12.59%) Active Directory
2 9 (6.29%) Docker
3 8 (5.59%) XenApp
4 7 (4.90%) VMware Infrastructure
4 7 (4.90%) vSphere
5 5 (3.50%) Hyper-V
5 5 (3.50%) ISA Server
6 4 (2.80%) Apache Flume
6 4 (2.80%) NFS
6 4 (2.80%) Samba
7 3 (2.10%) VMware ESXi
8 2 (1.40%) NDS
8 2 (1.40%) NetIQ eDirectory
9 1 (0.70%) Cronacle
Systems Management
1 9 (6.29%) Kubernetes
1 9 (6.29%) Mesos
2 3 (2.10%) Microsoft Clustering
3 2 (1.40%) Capistrano
3 2 (1.40%) NetIQ Identity Manager
3 2 (1.40%) SCCM
3 2 (1.40%) SCOM
3 2 (1.40%) Terraform
3 2 (1.40%) yum
4 1 (0.70%) Cisco Prime
4 1 (0.70%) Norton AntiVirus
4 1 (0.70%) WSUS
Vendors
1 26 (18.18%) Oracle
2 23 (16.08%) Microsoft
3 18 (12.59%) VMware
4 10 (6.99%) Cisco
5 9 (6.29%) Citrix
6 8 (5.59%) F5
6 8 (5.59%) Genesys
7 6 (4.20%) Juniper
8 5 (3.50%) CheckPoint
8 5 (3.50%) MicroStrategy
9 4 (2.80%) Blue Coat
9 4 (2.80%) Kaspersky
9 4 (2.80%) SAP
9 4 (2.80%) Splunk
9 4 (2.80%) Trend Micro
10 3 (2.10%) Fortinet
10 3 (2.10%) NEC
10 3 (2.10%) NetApp
10 3 (2.10%) Veeam
10 3 (2.10%) Zerto
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Salary: £45000 - £65000 per annum + excellent benefits package,
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Salary: From £30,000 to £45,000 per annum
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