The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Services Delivery
Rank 62 62 60
Rank change year-on-year
0 -2
Permanent jobs citing Service Delivery 107 113 102
As % of all permanent IT jobs located in Scotland 3.42% 3.30% 3.53%
As % of the Processes & Methodologies category 4.07% 4.03% 4.42%
Number of salaries quoted 62 72 61
Average salary £40,000 £45,500 £45,000
Average salary % change year-on-year
-12.08% +1.11%
90% offered a salary of more than £28,200 £30,000 £27,500
10% offered a salary of more than £60,000 £63,300 £58,000
UK excluding London average salary £45,000 £41,000 £42,500
% change year-on-year
+9.75% -3.52%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2631 2805 2310
As % of all permanent IT jobs located in Scotland 83.98% 81.97% 79.85%
Number of salaries quoted 1666 1838 1446
Average salary £43,500 £42,500 £42,500
Average salary % change year-on-year
+2.35% -
90% offered a salary of more than £32,500 £30,000 £28,500
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Scotland

Service Delivery
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Scotland region.

Service Delivery Salary Trend in Scotland

Service Delivery
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Delivery across the Scotland region over the 3 months to 27 February 2015.

Service Delivery Salary Histogram in Scotland

Service Delivery
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Scotland region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +33 38 £42,500 -8.60% 6
Edinburgh -27 36 £44,500 -1.11% 5
Aberdeen +11 16 £37,500 -31.81% 1
Stirling -2 7 £40,000 - 1
Scottish Borders +1 5 - -
Highlands +4 1 - - 1
North Lanarkshire 0 1 £60,000 -6.61%
Falkirk - 1 £28,000 -
South Ayrshire - 1 £37,500 -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Scotland

For the 6 months to 27 February 2015, IT jobs across the Scotland region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 98 (42.42%) Windows
2 80 (34.63%) ITIL
3 66 (28.57%) Finance
4 52 (22.51%) Banking
5 51 (22.08%) SLA
6 41 (17.75%) Degree
7 36 (15.58%) Active Directory
7 36 (15.58%) Windows Server 2008
8 35 (15.15%) Mentoring
8 35 (15.15%) Cisco
8 35 (15.15%) MS Excel
9 33 (14.29%) Retail
9 33 (14.29%) Citrix
9 33 (14.29%) Analytical Skills
10 32 (13.85%) Project Management
11 31 (13.42%) Firewall
11 31 (13.42%) Windows Server 2012
12 30 (12.99%) Service Management
12 30 (12.99%) Windows XP
12 30 (12.99%) VoIP
13 29 (12.55%) Microsoft
14 28 (12.12%) Change Management
15 27 (11.69%) DNS
16 25 (10.82%) Continuous Improvement
17 23 (9.96%) VMware
18 22 (9.52%) Wireless
19 21 (9.09%) HP
19 21 (9.09%) Cisco Certification
20 20 (8.66%) CCNA
20 20 (8.66%) Windows 7

Service Delivery
Top Related IT Skills in Scotland by Category

For the 6 months to 27 February 2015, IT jobs across the Scotland region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 9 (3.90%) MS Exchange
2 6 (2.60%) Exchange Server 2010
3 5 (2.16%) CICS
3 5 (2.16%) IIS
3 5 (2.16%) MQSeries
4 4 (1.73%) SharePoint
4 4 (1.73%) Lync
5 3 (1.30%) MTS
6 2 (0.87%) SharePoint 2010
6 2 (0.87%) Exchange Server 2013
6 2 (0.87%) Elasticsearch
7 1 (0.43%) Tomcat
7 1 (0.43%) SharePoint Server
7 1 (0.43%) WorkSite
7 1 (0.43%) Confluence
Applications
1 35 (15.15%) MS Excel
2 15 (6.49%) MS Office
3 6 (2.60%) MS Project
4 1 (0.43%) MS Visio
4 1 (0.43%) MS PowerPoint
Business Applications
1 4 (1.73%) Oracle EBS
1 4 (1.73%) SAP ERP
1 4 (1.73%) SAP LE
2 3 (1.30%) FLEXCUBE
2 3 (1.30%) Temenos T24
2 3 (1.30%) Finacle
3 2 (0.87%) Maximo
4 1 (0.43%) HFM
4 1 (0.43%) Remedy ITSM
4 1 (0.43%) SAP Oil and Gas
4 1 (0.43%) Dynamics GP
4 1 (0.43%) FRx
4 1 (0.43%) SAP FI
Cloud Services
1 2 (0.87%) Cloud Computing
Communications & Networking
1 31 (13.42%) Firewall
2 30 (12.99%) VoIP
3 27 (11.69%) DNS
4 22 (9.52%) Wireless
5 19 (8.23%) MPLS
6 15 (6.49%) DHCP
7 11 (4.76%) Internet
8 10 (4.33%) WAN
9 9 (3.90%) OSPF
9 9 (3.90%) Cisco ASA
10 7 (3.03%) LAN
11 4 (1.73%) Broadband
11 4 (1.73%) SAN
11 4 (1.73%) VPN
11 4 (1.73%) Cisco IPT
11 4 (1.73%) IP Telephony
11 4 (1.73%) Network Security
12 3 (1.30%) WiMAX
12 3 (1.30%) BGP
12 3 (1.30%) 2G
Database & Business Intelligence
1 6 (2.60%) Oracle Reports
2 5 (2.16%) Oracle Database 10g
2 5 (2.16%) Oracle Database 11g
2 5 (2.16%) SQL Server
2 5 (2.16%) Oracle Database
3 2 (0.87%) MongoDB
3 2 (0.87%) NoSQL
3 2 (0.87%) Redis
3 2 (0.87%) Big Data
4 1 (0.43%) SQL Server 2008
4 1 (0.43%) SQL Server Reporting Services
Development Applications
1 5 (2.16%) Toad
2 3 (1.30%) Subversion
2 3 (1.30%) Git (software)
3 2 (0.87%) Selenium
3 2 (0.87%) QuickTest Pro
3 2 (0.87%) LoadRunner
4 1 (0.43%) JIRA
4 1 (0.43%) Team Foundation Server
General
1 66 (28.57%) Finance
2 52 (22.51%) Banking
3 33 (14.29%) Retail
4 7 (3.03%) Billing
5 6 (2.60%) Telecoms
6 4 (1.73%) Law
6 4 (1.73%) Manufacturing
7 2 (0.87%) Retail Banking
8 1 (0.43%) Marketing
8 1 (0.43%) Local Government
Job Titles
1 34 (14.72%) Service Manager
2 28 (12.12%) Delivery Manager
2 28 (12.12%) Services Delivery Manager
3 21 (9.09%) Analyst
4 16 (6.93%) Infrastructure Manager
5 14 (6.06%) Network Specialist
5 14 (6.06%) Project Manager
6 13 (5.63%) Support Engineer
7 11 (4.76%) Customer Engineer
7 11 (4.76%) Customer Support Engineer
8 10 (4.33%) Senior Network Specialist
8 10 (4.33%) Desktop Technician
9 9 (3.90%) SAP Manager
9 9 (3.90%) SAP Service Delivery Manager
9 9 (3.90%) Services Delivery Analyst
9 9 (3.90%) Service Analyst
10 8 (3.46%) Network Engineer
11 7 (3.03%) Support Analyst
11 7 (3.03%) Team Leader
12 6 (2.60%) Applications Support
Libraries, Frameworks & Software Standards
1 15 (6.49%) Middleware
2 5 (2.16%) Oracle GoldenGate
3 3 (1.30%) .NET
3 3 (1.30%) Web Services
3 3 (1.30%) XML
4 2 (0.87%) HTML
4 2 (0.87%) CSS
4 2 (0.87%) RESTful
4 2 (0.87%) Hibernate
4 2 (0.87%) Spring
5 1 (0.43%) .NET Framework
5 1 (0.43%) ASP.NET MVC
5 1 (0.43%) ASP.NET
5 1 (0.43%) COM
5 1 (0.43%) XSLT
5 1 (0.43%) XML Schema
5 1 (0.43%) XForms
Miscellaneous
1 33 (14.29%) Analytical Skills
2 16 (6.93%) Clustering
3 15 (6.49%) Client/Server
4 11 (4.76%) Mainframe
5 10 (4.33%) Enterprise Software
6 8 (3.46%) Management Information System
7 6 (2.60%) Performance Metrics
8 5 (2.16%) Computer Science
8 5 (2.16%) IBM Mainframe
8 5 (2.16%) Online Banking
9 4 (1.73%) Blackberry
9 4 (1.73%) Statistics
10 2 (0.87%) Reference Data
10 2 (0.87%) Replication
10 2 (0.87%) Mathematics
10 2 (0.87%) Smartphone
11 1 (0.43%) Open Source
11 1 (0.43%) Life Science
11 1 (0.43%) Wiki
Operating Systems
1 98 (42.42%) Windows
2 36 (15.58%) Windows Server 2008
3 31 (13.42%) Windows Server 2012
4 30 (12.99%) Windows XP
5 20 (8.66%) Windows 7
6 17 (7.36%) UNIX
7 9 (3.90%) Linux
8 5 (2.16%) Windows Server 2003
9 4 (1.73%) Windows Phone
10 2 (0.87%) Apple iOS
10 2 (0.87%) Windows 8
10 2 (0.87%) Android
10 2 (0.87%) Windows CE
10 2 (0.87%) AIX
Processes & Methodologies
1 80 (34.63%) ITIL
2 35 (15.15%) Mentoring
3 32 (13.85%) Project Management
4 30 (12.99%) Service Management
5 28 (12.12%) Change Management
6 25 (10.82%) Continuous Improvement
7 18 (7.79%) Network Management
7 18 (7.79%) PRINCE2
7 18 (7.79%) Stakeholder Management
7 18 (7.79%) Network Design
8 16 (6.93%) Coaching
9 11 (4.76%) Risk Management
9 11 (4.76%) ERP
10 9 (3.90%) Information Security
10 9 (3.90%) Supplier Management
10 9 (3.90%) Performance Management
11 8 (3.46%) Agile Software Development
11 8 (3.46%) Configuration Management
11 8 (3.46%) Business Intelligence
11 8 (3.46%) PRINCE
Programming Languages
1 10 (4.33%) SQL
2 6 (2.60%) Shell Script
3 5 (2.16%) Assembly Language
3 5 (2.16%) PL/SQL
4 4 (1.73%) Java
4 4 (1.73%) PowerShell
5 3 (1.30%) C#
6 2 (0.87%) C++
6 2 (0.87%) Perl
6 2 (0.87%) C
6 2 (0.87%) R
7 1 (0.43%) Ruby
7 1 (0.43%) XPath
Qualifications
1 41 (17.75%) Degree
2 21 (9.09%) Cisco Certification
3 20 (8.66%) CCNA
4 18 (7.79%) CCNP
5 10 (4.33%) ITIL Certification
6 9 (3.90%) SC Cleared
6 9 (3.90%) Security Cleared
7 5 (2.16%) VCP4
7 5 (2.16%) PMP
7 5 (2.16%) PMI Certification
7 5 (2.16%) OCP
7 5 (2.16%) Oracle Certification
8 4 (1.73%) CCDP
8 4 (1.73%) Microsoft Certification
9 3 (1.30%) HND
10 2 (0.87%) MCSE
10 2 (0.87%) MCP
10 2 (0.87%) PRINCE2 Practitioner
11 1 (0.43%) CISM
11 1 (0.43%) MCSA
Quality Assurance & Compliance
1 51 (22.08%) SLA
2 15 (6.49%) QA
3 4 (1.73%) ISO 9000
4 3 (1.30%) PMBOK
5 1 (0.43%) ISO/IEC 27001
System Software
1 36 (15.58%) Active Directory
2 11 (4.76%) VMware Infrastructure
3 9 (3.90%) XenApp
4 5 (2.16%) Oracle RMAN
4 5 (2.16%) Oracle RAC
5 4 (1.73%) XenDesktop
5 4 (1.73%) Hyper-V
5 4 (1.73%) VMware Server
5 4 (1.73%) VMware ESXi
6 3 (1.30%) vSphere
7 2 (0.87%) Forefront TMG
7 2 (0.87%) Citrix Presentation Server
8 1 (0.43%) VMware ESX
Systems Management
1 5 (2.16%) Oracle Enterprise Manager
1 5 (2.16%) Data Guard
2 4 (1.73%) SCCM
3 2 (0.87%) HP Quality Center
4 1 (0.43%) Nagios
Vendors
1 35 (15.15%) Cisco
2 33 (14.29%) Citrix
3 29 (12.55%) Microsoft
4 23 (9.96%) VMware
5 21 (9.09%) HP
6 19 (8.23%) Dell
7 18 (7.79%) SAP
7 18 (7.79%) Juniper
7 18 (7.79%) SonicWALL
8 10 (4.33%) Oracle
9 5 (2.16%) IBM
9 5 (2.16%) Reuters
9 5 (2.16%) Bloomberg
10 3 (1.30%) Ericsson
10 3 (1.30%) Nortel
10 3 (1.30%) Planview
10 3 (1.30%) Nokia
11 2 (0.87%) SOASTA, Inc
12 1 (0.43%) Atlassian
12 1 (0.43%) F5
Glasgow, Lanarkshire
Capita
Posted: Yesterday
Glasgow, Lanarkshire
Lockheed Martin
Posted: 2 days ago
Glasgow
Capita - ITIN
Salary: £20000.00 per annum
Posted: 6 days ago
Edinburgh, Midlothian
CGI
Salary: £30000 - £40000 per annum + Benefits
Posted: 15 days ago
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Cloudreach
Posted: 25 days ago
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Cloudreach
Posted: 26 days ago
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RM Education
Salary: £35000 - £40000 per annum + 5% bonus
Posted: 27 days ago