The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 76 48 83
Rank change year-on-year
-28 +35
Permanent jobs citing Service Delivery 86 174 84
As % of all permanent IT jobs located in Scotland 2.74% 4.36% 2.62%
As % of the Processes & Methodologies category 3.21% 5.36% 3.35%
Number of salaries quoted 47 100 44
Average salary £42,500 £45,000 £46,000
Average salary % change year-on-year
-5.55% -2.17%
90% offered a salary of more than £25,800 £30,000 £30,800
10% offered a salary of more than £58,500 £60,000 £51,750
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2678 3246 2509
As % of all permanent IT jobs located in Scotland 85.48% 81.29% 78.24%
Number of salaries quoted 1669 2143 1464
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £32,500 £30,000 £29,500
10% offered a salary of more than £60,000 £60,000 £59,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Scotland

Service Delivery
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Scotland region.

Service Delivery Salary Trend in Scotland

Service Delivery
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Delivery across the Scotland region over the 3 months to 1 May 2015.

Service Delivery Salary Histogram in Scotland

Service Delivery
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Scotland region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -11 40 £42,500 -8.60% 8
Edinburgh -31 18 £47,500 -5.00% 1
Aberdeen +16 6 £37,500 -28.57% 2
Scottish Borders +2 5 - -
Stirling -6 4 £40,000 -20.00%
Aberdeenshire -1 3 £20,000 -38.46% 1
Highlands 0 2 - -
Falkirk - 2 £28,000 -
Renfrewshire - 2 £17,000 -
West Lothian - 1 £52,500 -
Fife - 1 £28,000 -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Scotland

For the 6 months to 1 May 2015, IT jobs across the Scotland region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 82 (38.14%) ITIL
2 70 (32.56%) Windows
3 66 (30.70%) Finance
4 51 (23.72%) SLA
5 39 (18.14%) Degree
6 37 (17.21%) Banking
7 33 (15.35%) Service Management
8 32 (14.88%) Analytical Skills
9 31 (14.42%) Project Management
10 30 (13.95%) Change Management
11 29 (13.49%) Mentoring
12 28 (13.02%) Cisco
13 25 (11.63%) Firewall
14 24 (11.16%) VoIP
15 23 (10.70%) Active Directory
15 23 (10.70%) Stakeholder Management
15 23 (10.70%) Windows Server 2012
15 23 (10.70%) Windows Server 2008
16 22 (10.23%) Wireless
16 22 (10.23%) Citrix
16 22 (10.23%) MS Excel
17 21 (9.77%) UNIX
17 21 (9.77%) DNS
18 20 (9.30%) SAP
18 20 (9.30%) Retail
19 19 (8.84%) Oracle
20 17 (7.91%) SQL
20 17 (7.91%) HP
20 17 (7.91%) CCNA
20 17 (7.91%) Cisco Certification

Service Delivery
Top Related IT Skills in Scotland by Category

For the 6 months to 1 May 2015, IT jobs across the Scotland region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (1.86%) SharePoint
2 2 (0.93%) Exchange Server 2013
2 2 (0.93%) SharePoint 2010
2 2 (0.93%) Exchange Server 2010
2 2 (0.93%) MS Exchange
3 1 (0.47%) Tomcat
3 1 (0.47%) JBoss
3 1 (0.47%) Documentum
3 1 (0.47%) WebLogic
3 1 (0.47%) IIS
3 1 (0.47%) WebLogic Portal
3 1 (0.47%) Confluence
3 1 (0.47%) ProArc
3 1 (0.47%) Elasticsearch
Applications
1 22 (10.23%) MS Excel
2 8 (3.72%) MS Office
3 4 (1.86%) MS Project
4 1 (0.47%) MS Visio
Business Applications
1 6 (2.79%) Oracle EBS
2 4 (1.86%) SAP ERP
2 4 (1.86%) SAP LE
3 3 (1.40%) FLEXCUBE
3 3 (1.40%) Temenos T24
3 3 (1.40%) Finacle
4 2 (0.93%) SAP FI
5 1 (0.47%) SAP Oil and Gas
5 1 (0.47%) Dynamics CRM
5 1 (0.47%) SAP CO
5 1 (0.47%) Oracle Applications
5 1 (0.47%) SAP FI/CO
5 1 (0.47%) Oracle 11i
5 1 (0.47%) Remedy ITSM
5 1 (0.47%) Oracle EBS R12
Cloud Services
1 2 (0.93%) Cloud Computing
2 1 (0.47%) SaaS
2 1 (0.47%) Amazon AWS
Communications & Networking
1 25 (11.63%) Firewall
2 24 (11.16%) VoIP
3 22 (10.23%) Wireless
4 21 (9.77%) DNS
5 16 (7.44%) MPLS
6 11 (5.12%) DHCP
6 11 (5.12%) OSPF
6 11 (5.12%) Cisco ASA
7 9 (4.19%) WAN
8 6 (2.79%) LTE
8 6 (2.79%) 4G
8 6 (2.79%) Radio Access Network
8 6 (2.79%) Internet
8 6 (2.79%) 3G
8 6 (2.79%) GSM
8 6 (2.79%) LAN
8 6 (2.79%) UMTS
8 6 (2.79%) 2G
8 6 (2.79%) WiMAX
8 6 (2.79%) RNC
Database & Business Intelligence
1 11 (5.12%) Oracle Database
2 10 (4.65%) Oracle Database 11g
2 10 (4.65%) Oracle Database 10g
3 8 (3.72%) Oracle Reports
4 3 (1.40%) SQL Server
4 3 (1.40%) Relational Database
5 2 (0.93%) RDBMS
5 2 (0.93%) InterSystems Cache
6 1 (0.47%) QlikView
6 1 (0.47%) MongoDB
6 1 (0.47%) NoSQL
6 1 (0.47%) Redis
6 1 (0.47%) Big Data
Development Applications
1 8 (3.72%) Toad
2 3 (1.40%) Subversion
2 3 (1.40%) Git (software)
3 2 (0.93%) Selenium
3 2 (0.93%) QuickTest Pro
3 2 (0.93%) LoadRunner
4 1 (0.47%) JIRA
4 1 (0.47%) Team Foundation Server
General
1 66 (30.70%) Finance
2 37 (17.21%) Banking
3 20 (9.30%) Retail
4 9 (4.19%) Telecoms
5 8 (3.72%) Billing
6 5 (2.33%) Manufacturing
7 3 (1.40%) Legal
8 2 (0.93%) Automotive
9 1 (0.47%) Local Government
9 1 (0.47%) Investment Banking
9 1 (0.47%) Retail Banking
9 1 (0.47%) Marketing
Job Titles
1 38 (17.67%) Service Manager
2 35 (16.28%) Delivery Manager
3 33 (15.35%) Services Delivery Manager
4 19 (8.84%) Infrastructure Manager
5 17 (7.91%) Analyst
6 14 (6.51%) Project Manager
7 11 (5.12%) Support Engineer
7 11 (5.12%) Network Specialist
8 10 (4.65%) SAP Manager
8 10 (4.65%) Network Engineer
8 10 (4.65%) Senior Network Specialist
9 9 (4.19%) DBA
9 9 (4.19%) Oracle DBA
9 9 (4.19%) SAP Service Delivery Manager
10 6 (2.79%) Senior RAN Engineer
10 6 (2.79%) RAN Engineer
10 6 (2.79%) Architect
10 6 (2.79%) Customer Engineer
10 6 (2.79%) Applications Support
10 6 (2.79%) Technical Manager
Libraries, Frameworks & Software Standards
1 15 (6.98%) Middleware
2 8 (3.72%) Oracle GoldenGate
3 4 (1.86%) HTML
3 4 (1.86%) .NET
3 4 (1.86%) Web Services
4 3 (1.40%) XML
5 2 (0.93%) AngularJS
5 2 (0.93%) RESTful
5 2 (0.93%) CSS
6 1 (0.47%) Spring
6 1 (0.47%) Hibernate
6 1 (0.47%) SAP Smart Forms
6 1 (0.47%) BAPI
6 1 (0.47%) XSLT
6 1 (0.47%) ASP.NET
6 1 (0.47%) XML Schema
6 1 (0.47%) XForms
6 1 (0.47%) WPF
Miscellaneous
1 32 (14.88%) Analytical Skills
2 12 (5.58%) Enterprise Software
3 10 (4.65%) Client/Server
3 10 (4.65%) Clustering
4 7 (3.26%) Management Information System
4 7 (3.26%) Performance Metrics
5 6 (2.79%) Computer Science
5 6 (2.79%) Mainframe
6 4 (1.86%) Private Cloud
7 3 (1.40%) Life Science
7 3 (1.40%) Statistics
7 3 (1.40%) Reference Data
8 2 (0.93%) Open Source
8 2 (0.93%) Inversion of Control
8 2 (0.93%) Mathematics
9 1 (0.47%) PKI
9 1 (0.47%) Smartphone
9 1 (0.47%) Equities
9 1 (0.47%) N-Tier
9 1 (0.47%) PMI
Operating Systems
1 70 (32.56%) Windows
2 23 (10.70%) Windows Server 2012
2 23 (10.70%) Windows Server 2008
3 21 (9.77%) UNIX
4 16 (7.44%) Windows XP
5 13 (6.05%) Windows 7
6 9 (4.19%) Linux
7 5 (2.33%) Windows 8
8 3 (1.40%) AIX
8 3 (1.40%) Windows Server 2003
9 2 (0.93%) Android
9 2 (0.93%) Apple iOS
9 2 (0.93%) Windows CE
10 1 (0.47%) Solaris
10 1 (0.47%) Red Hat Enterprise Linux
Processes & Methodologies
1 82 (38.14%) ITIL
2 33 (15.35%) Service Management
3 31 (14.42%) Project Management
4 30 (13.95%) Change Management
5 29 (13.49%) Mentoring
6 23 (10.70%) Stakeholder Management
7 15 (6.98%) PRINCE2
7 15 (6.98%) Network Design
7 15 (6.98%) Network Management
8 12 (5.58%) Coaching
8 12 (5.58%) ERP
9 11 (5.12%) Risk Management
9 11 (5.12%) Information Security
9 11 (5.12%) Performance Tuning
10 10 (4.65%) Continuous Improvement
10 10 (4.65%) Performance Management
10 10 (4.65%) Agile Software Development
11 9 (4.19%) Business Continuity
11 9 (4.19%) ITSM
11 9 (4.19%) PRINCE
Programming Languages
1 17 (7.91%) SQL
2 10 (4.65%) Shell Script
3 9 (4.19%) PL/SQL
4 6 (2.79%) Java
5 4 (1.86%) Perl
6 3 (1.40%) C++
7 2 (0.93%) R
7 2 (0.93%) C
7 2 (0.93%) C#
7 2 (0.93%) JavaScript
8 1 (0.47%) Ruby
8 1 (0.47%) Python
8 1 (0.47%) Delphi
8 1 (0.47%) T-SQL
8 1 (0.47%) VBScript
8 1 (0.47%) ABAP
8 1 (0.47%) SAPscript
8 1 (0.47%) XPath
8 1 (0.47%) PowerShell
Qualifications
1 39 (18.14%) Degree
2 17 (7.91%) CCNA
2 17 (7.91%) Cisco Certification
3 15 (6.98%) CCNP
4 10 (4.65%) SC Cleared
4 10 (4.65%) Security Cleared
5 9 (4.19%) ITIL Certification
6 8 (3.72%) OCP
6 8 (3.72%) Oracle Certification
7 4 (1.86%) PMI Certification
8 3 (1.40%) HND
8 3 (1.40%) PMP
9 2 (0.93%) Microsoft Certification
9 2 (0.93%) MCP
9 2 (0.93%) MCSE
10 1 (0.47%) CISM
10 1 (0.47%) CCDP
10 1 (0.47%) CISSP
10 1 (0.47%) PRINCE2 Practitioner
10 1 (0.47%) DV Cleared
Quality Assurance & Compliance
1 51 (23.72%) SLA
2 15 (6.98%) QA
3 4 (1.86%) ISO 9000
4 3 (1.40%) PMBOK
5 1 (0.47%) ISO/IEC 27001
5 1 (0.47%) COBIT
System Software
1 23 (10.70%) Active Directory
2 10 (4.65%) Oracle RAC
3 6 (2.79%) VMware Infrastructure
4 4 (1.86%) VMware Server
5 2 (0.93%) XenApp
5 2 (0.93%) Citrix Presentation Server
6 1 (0.47%) Hyper-V
Systems Management
1 8 (3.72%) Data Guard
1 8 (3.72%) Oracle Enterprise Manager
1 8 (3.72%) Oracle RMAN
2 5 (2.33%) SCCM
3 2 (0.93%) HP Quality Center
3 2 (0.93%) Oracle Statspack
4 1 (0.47%) Nagios
4 1 (0.47%) Capistrano
4 1 (0.47%) Puppet
4 1 (0.47%) Opscode Chef
4 1 (0.47%) Ansible
4 1 (0.47%) logstash
Vendors
1 28 (13.02%) Cisco
2 22 (10.23%) Citrix
3 20 (9.30%) SAP
4 19 (8.84%) Oracle
5 17 (7.91%) HP
6 15 (6.98%) Juniper
6 15 (6.98%) Dell
6 15 (6.98%) Microsoft
6 15 (6.98%) SonicWALL
7 12 (5.58%) VMware
8 6 (2.79%) Nortel
8 6 (2.79%) Ericsson
8 6 (2.79%) Nokia
9 4 (1.86%) Reuters
9 4 (1.86%) Bloomberg
10 3 (1.40%) Planview
11 2 (0.93%) SOASTA, Inc
11 2 (0.93%) Red Hat
12 1 (0.47%) BT
12 1 (0.47%) Adobe
Aberdeen, Aberdeenshire
Big Red Recruitment
Salary: £28000 per annum + Company Car
Posted: 2 days ago
Bellshill, Lanarkshire
Redrock Consulting Ltd
Salary: £30000 - £45000 per annum + Training + Certs!
Posted: 3 days ago
Glasgow, Lanarkshire
Net Talent
Salary: £35000 - £45000 per annum + car, pension, etc
Posted: 4 days ago
Glasgow, Lanarkshire
Staffworx Ltd
Salary: From £60,000 to £70,000 per annum to £65K + bonus, car allow, full ben
Posted: 5 days ago
Edinburgh
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 9 days ago
Glasgow, Lanarkshire
Lockheed Martin
Salary: Excellent Salary +Benefits
Posted: 13 days ago
Fraserburgh, Aberdeenshire
RM Education
Salary: £18000 - £24000 per annum + £800 bonus
Posted: 17 days ago
Glasgow, Lanarkshire
Lockheed Martin
Posted: 19 days ago
Glasgow, Lanarkshire
Lockheed Martin
Posted: 19 days ago
Glasgow
Hays IT - Uk Posting account
Salary: £35000.00 - £55000.00 per annum
Posted: 24 days ago
Aberdeen, Aberdeenshire
Lockheed Martin
Posted: 25 days ago
Glasgow
Recruitment Revolution Limited
Salary: up to £50,000 plus benefits
Posted: 26 days ago
Glasgow
Recruitment Revolution Limited
Salary: Up to £60,000 p.a. + bonus and benefits
Posted: 26 days ago