The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 73 70 56
Rank change year-on-year
-3 -14
Permanent jobs citing Service Delivery 106 95 120
As % of all permanent IT jobs located in Scotland 2.92% 3.07% 3.77%
As % of the Processes & Methodologies category 3.56% 3.76% 4.89%
Number of salaries quoted 65 74 79
Average salary £47,500 £42,500 £45,000
Average salary % change year-on-year
+11.76% -5.55%
90% offered a salary of more than £26,200 £27,650 £22,900
10% offered a salary of more than £69,000 £55,000 £65,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2978 2527 2456
As % of all permanent IT jobs located in Scotland 82.08% 81.70% 77.09%
Number of salaries quoted 1901 1651 1630
Average salary £42,000 £42,500 £40,000
Average salary % change year-on-year
-1.17% +6.25%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Scotland

Service Delivery
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Scotland region.

Service Delivery Salary Trend in Scotland

Service Delivery
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Delivery across the Scotland region over the 3 months to 19 September 2014.

Service Delivery Salary Histogram in Scotland

Service Delivery
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Scotland region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -6 40 £60,000 +14.28% 5
Glasgow -7 25 £42,500 +23.18% 4
Aberdeen +7 11 £57,500 +43.75% 3
Stirling - 8 £41,000 -
Dundee - 6 £42,500 -
North Lanarkshire -1 4 £45,000 +5.88%
Aberdeenshire - 3 £20,500 -
Fife - 3 £31,000 -
Argyll and Bute +2 1 £53,000 -
Renfrewshire - 1 £13,750 -
Inverclyde - 1 £32,000 - 1
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Scotland

For the 6 months to 19 September 2014, IT jobs across the Scotland region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 115 (46.56%) ITIL
2 69 (27.94%) Windows
3 64 (25.91%) Microsoft
4 58 (23.48%) Finance
5 46 (18.62%) Change Management
5 46 (18.62%) Oracle
6 45 (18.22%) MS Excel
6 45 (18.22%) Project Management
7 39 (15.79%) SLA
7 39 (15.79%) Degree
8 35 (14.17%) Analytical Skills
9 31 (12.55%) Active Directory
10 29 (11.74%) Oracle EBS
10 29 (11.74%) ERP
11 28 (11.34%) MS Exchange
11 28 (11.34%) SQL
12 25 (10.12%) VMware
12 25 (10.12%) MS Office
12 25 (10.12%) Oracle EBS R12
13 24 (9.72%) Agile Software Development
13 24 (9.72%) Banking
13 24 (9.72%) Management Information System
13 24 (9.72%) Service Management
14 23 (9.31%) Release Management
14 23 (9.31%) Oracle Database
15 22 (8.91%) Linux
15 22 (8.91%) Oracle Reports
16 21 (8.50%) SQL Server
16 21 (8.50%) Business Intelligence
16 21 (8.50%) Oracle Applications

Service Delivery
Top Related IT Skills in Scotland by Category

For the 6 months to 19 September 2014, IT jobs across the Scotland region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 28 (11.34%) MS Exchange
2 16 (6.48%) SharePoint
3 12 (4.86%) IIS
3 12 (4.86%) IBM Notes
3 12 (4.86%) Lync
4 10 (4.05%) Blackberry Enterprise Server
5 7 (2.83%) Apache
5 7 (2.83%) Exchange Server 2010
6 5 (2.02%) Tomcat
6 5 (2.02%) Oracle Workflow
6 5 (2.02%) nginx
7 3 (1.21%) WorkSite
7 3 (1.21%) Exchange Server 2007
7 3 (1.21%) Exchange Server 2003
8 2 (0.81%) WebSphere
8 2 (0.81%) SAS
8 2 (0.81%) Lotus Domino
9 1 (0.40%) MTS
9 1 (0.40%) SharePoint Server
9 1 (0.40%) Elasticsearch
Applications
1 45 (18.22%) MS Excel
2 25 (10.12%) MS Office
3 7 (2.83%) MS PowerPoint
4 5 (2.02%) MS Project
5 4 (1.62%) PowerPivot
6 1 (0.40%) MS Visio
Business Applications
1 29 (11.74%) Oracle EBS
2 25 (10.12%) Oracle EBS R12
3 21 (8.50%) Oracle Applications
4 12 (4.86%) Oracle Payroll
4 12 (4.86%) Oracle HRMS
5 7 (2.83%) Oracle 11i
5 7 (2.83%) Oracle Payables
5 7 (2.83%) Oracle Receivables
5 7 (2.83%) Oracle General Ledger
6 5 (2.02%) Oracle Cash Management
6 5 (2.02%) Oracle Procure-to-Pay
6 5 (2.02%) Oracle iProcurement
6 5 (2.02%) Oracle iRecruitment
7 4 (1.62%) Dynamics CRM
7 4 (1.62%) Dynamics GP
7 4 (1.62%) Maximo
8 3 (1.21%) HFM
8 3 (1.21%) FRx
9 2 (0.81%) MultiFonds
9 2 (0.81%) Oracle Financials
Cloud Services
1 13 (5.26%) Microsoft Azure
2 9 (3.64%) Office 365
3 2 (0.81%) Cloud Computing
4 1 (0.40%) IaaS
4 1 (0.40%) SaaS
4 1 (0.40%) PaaS
Communications & Networking
1 13 (5.26%) SAN
2 11 (4.45%) Firewall
2 11 (4.45%) DNS
3 10 (4.05%) IP Telephony
4 9 (3.64%) VoIP
5 6 (2.43%) Cisco IPT
6 4 (1.62%) DHCP
6 4 (1.62%) VPN
6 4 (1.62%) VLAN
7 3 (1.21%) NAS
8 2 (0.81%) TCP/IP
9 1 (0.40%) HTTP
9 1 (0.40%) MPLS
9 1 (0.40%) RFID
9 1 (0.40%) Unified Communications
9 1 (0.40%) Structured Cabling
9 1 (0.40%) iSCSI
Database & Business Intelligence
1 23 (9.31%) Oracle Database
2 22 (8.91%) Oracle Reports
3 21 (8.50%) SQL Server
4 8 (3.24%) Oracle BI EE
5 7 (2.83%) MySQL
5 7 (2.83%) SQL Server Reporting Services
6 6 (2.43%) Oracle BI Publisher
7 4 (1.62%) Azure SQL Database
7 4 (1.62%) Microsoft Analysis Services
7 4 (1.62%) Spotfire
7 4 (1.62%) QlikView
7 4 (1.62%) SQL Server Analysis Services
7 4 (1.62%) PerformancePoint
8 2 (0.81%) SAS Enterprise Guide
8 2 (0.81%) SAS Enterprise Miner
9 1 (0.40%) MongoDB
9 1 (0.40%) NoSQL
9 1 (0.40%) Oracle Database 11g
9 1 (0.40%) Data Warehouse
9 1 (0.40%) Oracle Database 10g
Development Applications
1 12 (4.86%) Oracle Forms
2 5 (2.02%) Oracle APEX
3 1 (0.40%) Git (software)
3 1 (0.40%) Team Foundation Server
3 1 (0.40%) Toad
3 1 (0.40%) Subversion
General
1 58 (23.48%) Finance
2 24 (9.72%) Banking
3 10 (4.05%) Retail
3 10 (4.05%) Manufacturing
4 9 (3.64%) Marketing
5 8 (3.24%) Legal
6 7 (2.83%) Law
7 5 (2.02%) General Ledger
8 4 (1.62%) Local Government
8 4 (1.62%) Telecoms
9 3 (1.21%) Electronics
10 1 (0.40%) Advertising
10 1 (0.40%) Games
Job Titles
1 52 (21.05%) Analyst
2 31 (12.55%) Service Manager
3 30 (12.15%) Consultant
3 30 (12.15%) Delivery Manager
4 26 (10.53%) Services Delivery Manager
5 24 (9.72%) Service Analyst
6 20 (8.10%) Support Engineer
7 17 (6.88%) Oracle Consultant
8 14 (5.67%) Support Analyst
9 13 (5.26%) Service Desk Analyst
10 12 (4.86%) Support Consultant
10 12 (4.86%) Oracle Payroll Consultant
10 12 (4.86%) Oracle HR Consultant
10 12 (4.86%) Payroll Consultant
11 10 (4.05%) Services Delivery Analyst
12 9 (3.64%) Technical Manager
12 9 (3.64%) Technical Consultant
13 8 (3.24%) Senior Consultant
13 8 (3.24%) Architect
13 8 (3.24%) Project Manager
Libraries, Frameworks & Software Standards
1 9 (3.64%) .NET
2 5 (2.02%) CSS
2 5 (2.02%) XML
2 5 (2.02%) XSL
2 5 (2.02%) EDI
2 5 (2.02%) jQuery
2 5 (2.02%) HTML5
2 5 (2.02%) CSS3
2 5 (2.02%) HTML
3 3 (1.21%) COM
4 2 (0.81%) Web Services
5 1 (0.40%) LAMP
5 1 (0.40%) Hibernate
5 1 (0.40%) Spring
5 1 (0.40%) Software Packaging
Miscellaneous
1 35 (14.17%) Analytical Skills
2 24 (9.72%) Management Information System
3 17 (6.88%) Computer Science
4 16 (6.48%) Blackberry
5 12 (4.86%) Enterprise Software
6 6 (2.43%) Visualisation
6 6 (2.43%) Blog
7 5 (2.02%) User Experience
7 5 (2.02%) PMI
7 5 (2.02%) Replication
7 5 (2.02%) Data Protection Act
8 4 (1.62%) Statistics
8 4 (1.62%) iPad
9 3 (1.21%) Clustering
10 2 (0.81%) Equities
10 2 (0.81%) Informatics
10 2 (0.81%) Client/Server
10 2 (0.81%) Derivative
10 2 (0.81%) Fixed Income
10 2 (0.81%) EPoS
Operating Systems
1 69 (27.94%) Windows
2 22 (8.91%) Linux
3 21 (8.50%) Windows Server 2008
4 19 (7.69%) Windows XP
5 12 (4.86%) Windows 7
6 11 (4.45%) UNIX
7 10 (4.05%) Windows Server 2012
7 10 (4.05%) Windows Phone
8 6 (2.43%) Solaris
9 5 (2.02%) Windows CE
9 5 (2.02%) OpenSolaris
9 5 (2.02%) Apple iOS
9 5 (2.02%) Ubuntu
9 5 (2.02%) Android
10 4 (1.62%) Windows Phone 8
10 4 (1.62%) Windows Server 2003
11 2 (0.81%) zOS
12 1 (0.40%) AIX
12 1 (0.40%) HPUX
12 1 (0.40%) Red Hat Enterprise Linux
Processes & Methodologies
1 115 (46.56%) ITIL
2 46 (18.62%) Change Management
3 45 (18.22%) Project Management
4 29 (11.74%) ERP
5 24 (9.72%) Service Management
5 24 (9.72%) Agile Software Development
6 23 (9.31%) Release Management
7 21 (8.50%) Asset Management
7 21 (8.50%) Business Intelligence
8 19 (7.69%) Line Management
9 18 (7.29%) CRM
9 18 (7.29%) System Testing
10 17 (6.88%) PRINCE2
10 17 (6.88%) Stakeholder Management
11 14 (5.67%) Business Development
11 14 (5.67%) Mentoring
11 14 (5.67%) Continuous Improvement
12 12 (4.86%) Incident Management
12 12 (4.86%) Workflow
13 11 (4.45%) Performance Management
Programming Languages
1 28 (11.34%) SQL
2 13 (5.26%) PL/SQL
3 12 (4.86%) PowerShell
4 10 (4.05%) C
5 9 (3.64%) Java
6 8 (3.24%) Shell Script
7 6 (2.43%) JavaScript
7 6 (2.43%) Perl
8 5 (2.02%) C#
8 5 (2.02%) Bash Shell
8 5 (2.02%) Python
9 4 (1.62%) C++
10 3 (1.21%) VB
11 2 (0.81%) VBScript
12 1 (0.40%) PHP
12 1 (0.40%) ABAP
12 1 (0.40%) VB6
12 1 (0.40%) Ruby
Qualifications
1 39 (15.79%) Degree
2 18 (7.29%) ITIL Certification
3 10 (4.05%) PMI Certification
4 7 (2.83%) Microsoft Certification
5 6 (2.43%) OCP
5 6 (2.43%) Oracle Certification
5 6 (2.43%) Security Cleared
6 5 (2.02%) MBA
6 5 (2.02%) SC Cleared
6 5 (2.02%) PMP
6 5 (2.02%) Postgraduate
6 5 (2.02%) MCSA
7 4 (1.62%) HND
8 3 (1.21%) ITIL Foundation Certificate
8 3 (1.21%) MCSE
9 2 (0.81%) Citrix Certification
9 2 (0.81%) CISSP
9 2 (0.81%) Cisco Certification
9 2 (0.81%) PRINCE2 Practitioner
10 1 (0.40%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 39 (15.79%) SLA
2 9 (3.64%) ISO 9001
3 4 (1.62%) QA
3 4 (1.62%) Data Quality
System Software
1 31 (12.55%) Active Directory
2 17 (6.88%) VMware Infrastructure
3 13 (5.26%) Hyper-V
4 11 (4.45%) vSphere
5 8 (3.24%) XenApp
6 6 (2.43%) VMware ESXi
7 4 (1.62%) Forefront TMG
8 3 (1.21%) XenDesktop
9 2 (0.81%) Microsoft App-V
9 2 (0.81%) NFS
10 1 (0.40%) Oracle RAC
10 1 (0.40%) Terminal Services
10 1 (0.40%) Oracle RMAN
Systems Management
1 6 (2.43%) SCCM
2 3 (1.21%) HP Quality Center
3 2 (0.81%) Puppet
3 2 (0.81%) Opscode Chef
4 1 (0.40%) Ansible
4 1 (0.40%) Vagrant
4 1 (0.40%) Data Guard
4 1 (0.40%) Cacti
4 1 (0.40%) Munin
4 1 (0.40%) Oracle Enterprise Manager
4 1 (0.40%) OpenView
4 1 (0.40%) Unicenter
4 1 (0.40%) Nagios
4 1 (0.40%) WSUS
Vendors
1 64 (25.91%) Microsoft
2 46 (18.62%) Oracle
3 25 (10.12%) VMware
4 14 (5.67%) Cisco
5 12 (4.86%) Citrix
5 12 (4.86%) Lotus
6 7 (2.83%) HP
7 6 (2.43%) Dell
7 6 (2.43%) Red Hat
7 6 (2.43%) NetApp
8 5 (2.02%) FrontRange
8 5 (2.02%) Veeam
8 5 (2.02%) SAP
9 4 (1.62%) Tableau
9 4 (1.62%) Reuters
9 4 (1.62%) Bloomberg
10 3 (1.21%) Salesforce.com
10 3 (1.21%) BMC
10 3 (1.21%) Hyperion
11 2 (0.81%) Compuware
Edinburgh, Midlothian
Standard Life
Posted: 22 hours ago
Edinburgh, Midlothian
McGregor Boyall
Salary: £80000 - £100000 per annum + excellent benefits
Posted: 3 days ago
Glasgow, Lanarkshire
Harvey Nash plc
Salary: £85000 - £105000 per annum + benefits
Posted: 3 days ago
Aberdeen, Aberdeenshire
RM Education
Salary: £18k - £24k per annum + £800 bonus
Posted: 4 days ago
Glasgow, Lanarkshire
Vodafone
Salary: From £45,000 to £46,000 per annum
Posted: 4 days ago
Glasgow, Lanarkshire
Vodafone
Salary: From £20,000 to £23,000 per annum
Posted: 4 days ago
Edinburgh
Lloyds Banking Group
Posted: 5 days ago
Edinburgh, Midlothian
Lloyds Banking Group
Posted: 5 days ago
Glasgow, Lanarkshire
Vodafone
Salary: From £0 to £0 per annum
Posted: 5 days ago
Scotland
Redrock Consulting Ltd
Salary: £35000 - £52000 per annum + Training / Career progression
Posted: 5 days ago
Livingston, West Lothian
GE
Salary: Competitive salary
Posted: 11 days ago
Edinburgh
Lloyds Banking Group
Posted: 12 days ago
Aberdeen, Aberdeenshire
RM Education
Salary: £18000 - £24000 per annum + £800 bonus
Posted: 19 days ago
Aberdeen
Nigel Frank International Limited - Newcastle
Salary: £45000 - £55000 per annum + benefits
Posted: 19 days ago