The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 76 50 75
Rank change year-on-year
-26 +25
Permanent jobs citing Service Delivery 89 168 85
As % of all permanent IT jobs located in Scotland 2.79% 4.36% 2.76%
As % of the Processes & Methodologies category 3.29% 5.34% 3.53%
Number of salaries quoted 49 100 48
Average salary £37,500 £42,500 £46,000
Average salary % change year-on-year
-11.76% -7.60%
90% offered a salary of more than £28,000 £30,000 £31,000
10% offered a salary of more than £55,500 £60,000 £57,650
UK excluding London average salary £45,000 £43,000 £45,000
% change year-on-year
+4.65% -4.44%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2703 3146 2406
As % of all permanent IT jobs located in Scotland 84.71% 81.71% 78.24%
Number of salaries quoted 1653 2062 1417
Average salary £44,000 £42,500 £42,500
Average salary % change year-on-year
+3.52% -
90% offered a salary of more than £32,500 £30,000 £27,500
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £43,800 £42,500 £40,000
% change year-on-year
+3.05% +6.25%

Service Delivery
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Scotland

Service Delivery
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Scotland region.

Service Delivery Salary Trend in Scotland

Service Delivery
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Delivery across the Scotland region over the 3 months to 1 April 2015.

Service Delivery Salary Histogram in Scotland

Service Delivery
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Scotland region over the 3 months to 1 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -8 35 £41,250 -11.29% 4
Edinburgh -38 26 £43,750 -2.77% 3
Aberdeen +8 8 £37,500 -30.55% 1
Stirling -9 6 £38,750 -3.12%
Scottish Borders +2 5 - -
Highlands -1 2 - -
Falkirk - 2 £28,000 -
Fife - 1 £28,000 -
West Lothian - 1 £52,500 -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Scotland

For the 6 months to 1 April 2015, IT jobs across the Scotland region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 85 (38.29%) ITIL
2 84 (37.84%) Windows
3 65 (29.28%) Finance
4 53 (23.87%) SLA
5 45 (20.27%) Banking
6 40 (18.02%) Degree
7 37 (16.67%) Analytical Skills
8 33 (14.86%) Service Management
8 33 (14.86%) Mentoring
9 32 (14.41%) Cisco
10 31 (13.96%) Active Directory
10 31 (13.96%) Change Management
11 30 (13.51%) MS Excel
12 29 (13.06%) Project Management
12 29 (13.06%) Firewall
12 29 (13.06%) Windows Server 2008
13 28 (12.61%) Citrix
13 28 (12.61%) Retail
14 27 (12.16%) Windows Server 2012
15 25 (11.26%) VoIP
15 25 (11.26%) Wireless
16 23 (10.36%) Microsoft
17 22 (9.91%) DNS
17 22 (9.91%) Stakeholder Management
18 21 (9.46%) Windows XP
19 20 (9.01%) UNIX
19 20 (9.01%) CCNA
19 20 (9.01%) HP
19 20 (9.01%) Cisco Certification
20 19 (8.56%) SAP

Service Delivery
Top Related IT Skills in Scotland by Category

For the 6 months to 1 April 2015, IT jobs across the Scotland region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (2.25%) MQSeries
1 5 (2.25%) SharePoint
1 5 (2.25%) CICS
2 4 (1.80%) MS Exchange
3 3 (1.35%) Exchange Server 2010
4 2 (0.90%) Exchange Server 2013
4 2 (0.90%) SharePoint 2010
4 2 (0.90%) IIS
5 1 (0.45%) Tomcat
5 1 (0.45%) SharePoint Server
5 1 (0.45%) WorkSite
5 1 (0.45%) Confluence
5 1 (0.45%) Lync
5 1 (0.45%) Elasticsearch
Applications
1 30 (13.51%) MS Excel
2 11 (4.95%) MS Office
3 5 (2.25%) MS Project
4 1 (0.45%) MS Visio
Business Applications
1 5 (2.25%) Oracle EBS
2 4 (1.80%) SAP ERP
2 4 (1.80%) SAP LE
3 3 (1.35%) FLEXCUBE
3 3 (1.35%) Temenos T24
3 3 (1.35%) Finacle
4 2 (0.90%) SAP FI
5 1 (0.45%) SAP Oil and Gas
5 1 (0.45%) Dynamics CRM
5 1 (0.45%) Remedy ITSM
5 1 (0.45%) SAP FI/CO
5 1 (0.45%) Maximo
5 1 (0.45%) SAP CO
Cloud Services
1 2 (0.90%) Cloud Computing
Communications & Networking
1 29 (13.06%) Firewall
2 25 (11.26%) Wireless
2 25 (11.26%) VoIP
3 22 (9.91%) DNS
4 19 (8.56%) MPLS
5 14 (6.31%) DHCP
6 11 (4.95%) WAN
6 11 (4.95%) Internet
6 11 (4.95%) OSPF
6 11 (4.95%) Cisco ASA
7 8 (3.60%) LAN
8 6 (2.70%) UMTS
8 6 (2.70%) 3G
8 6 (2.70%) GSM
8 6 (2.70%) LTE
8 6 (2.70%) 4G
8 6 (2.70%) Radio Access Network
8 6 (2.70%) RNC
8 6 (2.70%) WiMAX
8 6 (2.70%) 2G
Database & Business Intelligence
1 8 (3.60%) Oracle Database
2 7 (3.15%) Oracle Reports
2 7 (3.15%) Oracle Database 10g
2 7 (3.15%) Oracle Database 11g
3 3 (1.35%) SQL Server
4 1 (0.45%) QlikView
4 1 (0.45%) SQL Server 2008
4 1 (0.45%) MongoDB
4 1 (0.45%) NoSQL
4 1 (0.45%) Redis
4 1 (0.45%) Big Data
Development Applications
1 7 (3.15%) Toad
2 3 (1.35%) Subversion
2 3 (1.35%) Git (software)
3 2 (0.90%) Selenium
3 2 (0.90%) QuickTest Pro
3 2 (0.90%) LoadRunner
4 1 (0.45%) JIRA
4 1 (0.45%) Team Foundation Server
General
1 65 (29.28%) Finance
2 45 (20.27%) Banking
3 28 (12.61%) Retail
4 9 (4.05%) Telecoms
5 7 (3.15%) Billing
6 4 (1.80%) Manufacturing
7 1 (0.45%) Law
7 1 (0.45%) Local Government
7 1 (0.45%) Retail Banking
7 1 (0.45%) Marketing
Job Titles
1 36 (16.22%) Service Manager
2 30 (13.51%) Services Delivery Manager
2 30 (13.51%) Delivery Manager
3 20 (9.01%) Analyst
4 16 (7.21%) Infrastructure Manager
5 15 (6.76%) Project Manager
6 14 (6.31%) Network Specialist
7 10 (4.50%) Senior Network Specialist
7 10 (4.50%) Network Engineer
8 9 (4.05%) Support Engineer
8 9 (4.05%) SAP Manager
8 9 (4.05%) SAP Service Delivery Manager
9 8 (3.60%) Services Delivery Analyst
9 8 (3.60%) Desktop Technician
9 8 (3.60%) Service Analyst
10 7 (3.15%) Customer Engineer
10 7 (3.15%) DBA
10 7 (3.15%) Customer Support Engineer
10 7 (3.15%) Oracle DBA
11 6 (2.70%) Architect
Libraries, Frameworks & Software Standards
1 16 (7.21%) Middleware
2 7 (3.15%) Oracle GoldenGate
3 3 (1.35%) Web Services
3 3 (1.35%) XML
4 2 (0.90%) CSS
4 2 (0.90%) HTML
4 2 (0.90%) .NET
4 2 (0.90%) RESTful
5 1 (0.45%) ASP.NET MVC
5 1 (0.45%) ASP.NET
5 1 (0.45%) XSLT
5 1 (0.45%) XML Schema
5 1 (0.45%) XForms
5 1 (0.45%) Hibernate
5 1 (0.45%) Spring
5 1 (0.45%) .NET Framework
Miscellaneous
1 37 (16.67%) Analytical Skills
2 13 (5.86%) Client/Server
2 13 (5.86%) Clustering
3 11 (4.95%) Mainframe
3 11 (4.95%) Enterprise Software
4 7 (3.15%) Management Information System
5 6 (2.70%) Performance Metrics
6 5 (2.25%) Online Banking
6 5 (2.25%) Computer Science
6 5 (2.25%) IBM Mainframe
7 4 (1.80%) Statistics
7 4 (1.80%) Private Cloud
8 2 (0.90%) Smartphone
8 2 (0.90%) Reference Data
8 2 (0.90%) Mathematics
9 1 (0.45%) Life Science
9 1 (0.45%) Wiki
9 1 (0.45%) Data Extraction
9 1 (0.45%) Visualisation
9 1 (0.45%) PKI
Operating Systems
1 84 (37.84%) Windows
2 29 (13.06%) Windows Server 2008
3 27 (12.16%) Windows Server 2012
4 21 (9.46%) Windows XP
5 20 (9.01%) UNIX
6 18 (8.11%) Windows 7
7 8 (3.60%) Linux
8 5 (2.25%) Windows Server 2003
9 3 (1.35%) AIX
10 2 (0.90%) Android
10 2 (0.90%) Windows CE
10 2 (0.90%) Apple iOS
10 2 (0.90%) Windows 8
11 1 (0.45%) Windows Phone
Processes & Methodologies
1 85 (38.29%) ITIL
2 33 (14.86%) Service Management
2 33 (14.86%) Mentoring
3 31 (13.96%) Change Management
4 29 (13.06%) Project Management
5 22 (9.91%) Stakeholder Management
6 19 (8.56%) Continuous Improvement
7 18 (8.11%) Network Management
7 18 (8.11%) Network Design
8 17 (7.66%) PRINCE2
9 14 (6.31%) Coaching
10 13 (5.86%) ERP
11 11 (4.95%) Information Security
12 10 (4.50%) Performance Management
12 10 (4.50%) Risk Management
12 10 (4.50%) ITSM
13 9 (4.05%) Supplier Management
14 8 (3.60%) Resource Management
14 8 (3.60%) Business Continuity
14 8 (3.60%) Configuration Management
Programming Languages
1 14 (6.31%) SQL
2 8 (3.60%) PL/SQL
2 8 (3.60%) Shell Script
3 5 (2.25%) Assembly Language
4 3 (1.35%) C#
4 3 (1.35%) C++
4 3 (1.35%) Java
5 2 (0.90%) Perl
5 2 (0.90%) C
5 2 (0.90%) R
6 1 (0.45%) Ruby
6 1 (0.45%) XPath
6 1 (0.45%) PowerShell
6 1 (0.45%) T-SQL
6 1 (0.45%) VBScript
Qualifications
1 40 (18.02%) Degree
2 20 (9.01%) CCNA
2 20 (9.01%) Cisco Certification
3 18 (8.11%) CCNP
4 9 (4.05%) ITIL Certification
4 9 (4.05%) SC Cleared
4 9 (4.05%) Security Cleared
5 7 (3.15%) OCP
5 7 (3.15%) Oracle Certification
6 4 (1.80%) PMP
6 4 (1.80%) PMI Certification
6 4 (1.80%) CCDP
7 3 (1.35%) HND
8 2 (0.90%) MCSE
8 2 (0.90%) MCP
8 2 (0.90%) CISSP
8 2 (0.90%) Microsoft Certification
9 1 (0.45%) CISM
9 1 (0.45%) PRINCE2 Practitioner
9 1 (0.45%) DV Cleared
Quality Assurance & Compliance
1 53 (23.87%) SLA
2 15 (6.76%) QA
3 4 (1.80%) ISO 9000
4 3 (1.35%) PMBOK
5 1 (0.45%) ISO/IEC 27001
5 1 (0.45%) COBIT
System Software
1 31 (13.96%) Active Directory
2 7 (3.15%) Oracle RAC
3 6 (2.70%) VMware Infrastructure
4 4 (1.80%) XenApp
4 4 (1.80%) VMware Server
5 2 (0.90%) Hyper-V
5 2 (0.90%) Citrix Presentation Server
6 1 (0.45%) XenDesktop
6 1 (0.45%) vSphere
6 1 (0.45%) Forefront TMG
6 1 (0.45%) VMware ESXi
Systems Management
1 7 (3.15%) Oracle Enterprise Manager
1 7 (3.15%) Oracle RMAN
1 7 (3.15%) Data Guard
2 4 (1.80%) SCCM
3 2 (0.90%) HP Quality Center
4 1 (0.45%) Nagios
Vendors
1 32 (14.41%) Cisco
2 28 (12.61%) Citrix
3 23 (10.36%) Microsoft
4 20 (9.01%) HP
5 19 (8.56%) SAP
6 18 (8.11%) Dell
6 18 (8.11%) Juniper
6 18 (8.11%) SonicWALL
7 14 (6.31%) VMware
7 14 (6.31%) Oracle
8 6 (2.70%) Nortel
8 6 (2.70%) Ericsson
8 6 (2.70%) Nokia
9 5 (2.25%) IBM
10 4 (1.80%) Reuters
10 4 (1.80%) Bloomberg
11 3 (1.35%) Planview
12 2 (0.90%) SOASTA, Inc
13 1 (0.45%) Fortinet
13 1 (0.45%) Atlassian
Glasgow, Lanarkshire
Applause IT Innovation
Salary: £22000 - £30000 per annum + + Comp Benefits
Posted: 5 hours ago
Edinburgh, Midlothian
FPSG Connect
Posted: Yesterday
Edinburgh
Hays IT - Uk Posting account
Salary: £20000.00 - £30000.00 per annum
Posted: 7 days ago
United Kingdom, Scotland
BPXNet
Salary: £45,000 - £70,000 per year
Posted: 20 days ago
Glasgow
Hays IT - Uk Posting account
Salary: £35000.00 - £55000.00 per annum
Posted: 26 days ago
Edinburgh, Midlothian
CGI
Salary: £30000 - £40000 per annum + Benefits
Posted: 27 days ago
Scotland
Capita - ITIN
Salary: £60000.00 - £65000.00 per annum + car
Posted: 27 days ago