The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Scotland region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Services Delivery
UK / Scotland
Rank 82 101 60
Rank change year-on-year
+19 -41
Permanent jobs citing Service Delivery 59 59 111
As % of all permanent IT jobs located in Scotland 2.57% 1.99% 3.53%
As % of the Processes & Methodologies category 2.86% 2.19% 3.99%
Number of salaries quoted 32 29 63
Median salary £48,250 £47,000 £41,500
Median salary % change year-on-year
+2.65% +13.25%
90% offered a salary of more than £32,000 £33,750 £33,500
10% offered a salary of more than £57,500 £73,000 £60,000
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2061 2691 2782
As % of all permanent IT jobs located in Scotland 89.84% 90.64% 88.57%
Number of salaries quoted 1341 1711 1749
Median salary £45,000 £45,000 £43,000
Median salary % change year-on-year
- +4.65%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £65,700 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Scotland

Service Delivery
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Scotland region.

Service Delivery Salary Trend in Scotland

Service Delivery
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Delivery across the Scotland region over the 3 months to 22 February 2017.

Service Delivery Salary Histogram in Scotland

Service Delivery
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Scotland region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +32 34 £42,000 +5.00% 5
Edinburgh -8 17 £52,500 +11.70% 2
Dundee +22 3 £50,000 - 1
West Lothian -4 2 £35,000 +2.94%
Inverclyde -2 1 £38,000 -14.60%
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Scotland

For the 6 months to 22 February 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for Service Delivery.

1 45 (36.89%) ITIL
2 33 (27.05%) Windows
2 33 (27.05%) Oracle
3 31 (25.41%) SQL
4 29 (23.77%) Finance
5 26 (21.31%) Agile Software Development
6 25 (20.49%) Microsoft
7 20 (16.39%) VMware
7 20 (16.39%) Continuous Improvement
8 19 (15.57%) Linux
9 17 (13.93%) Banking
9 17 (13.93%) SQL Server
10 16 (13.11%) Degree
10 16 (13.11%) Windows Server 2008
11 15 (12.30%) Windows Server 2012
11 15 (12.30%) Windows Server
11 15 (12.30%) Stakeholder Management
11 15 (12.30%) SLA
12 14 (11.48%) Active Directory
13 13 (10.66%) PL/SQL
13 13 (10.66%) HTML
13 13 (10.66%) Java
13 13 (10.66%) TDD
13 13 (10.66%) PowerShell
13 13 (10.66%) Release Management
14 12 (9.84%) Problem Management
14 12 (9.84%) SDLC
14 12 (9.84%) Mentoring
14 12 (9.84%) MS Excel
14 12 (9.84%) Citrix

Service Delivery
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (5.74%) IIS
2 6 (4.92%) MS Exchange
3 5 (4.10%) MQSeries
3 5 (4.10%) Oracle SOA Suite
3 5 (4.10%) WebSphere
4 4 (3.28%) Apache Pig
4 4 (3.28%) Apache Spark
4 4 (3.28%) Exchange Server 2013
4 4 (3.28%) JBoss
4 4 (3.28%) Skype for Business
5 3 (2.46%) Exchange Server 2010
5 3 (2.46%) SharePoint
6 2 (1.64%) BizTalk Server
6 2 (1.64%) CMS
7 1 (0.82%) Apache
7 1 (0.82%) IBM Domino
7 1 (0.82%) Tomcat
Applications
1 12 (9.84%) MS Excel
2 8 (6.56%) MS Office
Business Applications
1 3 (2.46%) SAP SD
2 1 (0.82%) Dynamics CRM
2 1 (0.82%) Dynamics NAV
2 1 (0.82%) SAP CO
2 1 (0.82%) SAP FI
2 1 (0.82%) SAP FI/CO
2 1 (0.82%) SAP Oil and Gas
Cloud Services
1 11 (9.02%) Microsoft Azure
2 10 (8.20%) Amazon AWS
3 5 (4.10%) IaaS
3 5 (4.10%) PaaS
4 4 (3.28%) Amazon CloudWatch
4 4 (3.28%) Amazon EC2
4 4 (3.28%) Amazon S3
5 3 (2.46%) SaaS
6 1 (0.82%) Cloud Computing
6 1 (0.82%) iPaaS
6 1 (0.82%) Office 365
Communications & Networking
1 9 (7.38%) DNS
1 9 (7.38%) Firewall
2 7 (5.74%) TCP/IP
3 5 (4.10%) LAN
3 5 (4.10%) SAN
3 5 (4.10%) Skype
4 4 (3.28%) DHCP
4 4 (3.28%) iSCSI
4 4 (3.28%) NAS
4 4 (3.28%) Network Security
4 4 (3.28%) SSH
4 4 (3.28%) WAN
5 3 (2.46%) Cisco ASA
5 3 (2.46%) Ethernet
5 3 (2.46%) NetScaler
5 3 (2.46%) VSAN
6 1 (0.82%) Internet
6 1 (0.82%) Unified Communications
6 1 (0.82%) WAAS
6 1 (0.82%) WebEx
Database & Business Intelligence
1 17 (13.93%) SQL Server
2 11 (9.02%) Data Warehouse
3 10 (8.20%) Relational Database
4 8 (6.56%) Oracle Database
5 5 (4.10%) SQL Server Integration Services
6 4 (3.28%) Apache Hive
6 4 (3.28%) Big Data
6 4 (3.28%) Flink
6 4 (3.28%) Hadoop
6 4 (3.28%) SQL Server Reporting Services
7 3 (2.46%) Oracle Database 10g
7 3 (2.46%) Oracle Database 11g
7 3 (2.46%) Oracle Database 12c
7 3 (2.46%) TKPROF
8 2 (1.64%) Azure SQL Database
9 1 (0.82%) MySQL
9 1 (0.82%) SQL Server 2014
9 1 (0.82%) SQL Server Analysis Services
Development Applications
1 8 (6.56%) Jenkins
2 6 (4.92%) Maven
3 5 (4.10%) Eclipse
4 3 (2.46%) Subversion
4 3 (2.46%) Toad
5 2 (1.64%) JUnit
5 2 (1.64%) NSubstitute
5 2 (1.64%) Selenium
5 2 (1.64%) Team Foundation Server
5 2 (1.64%) Visual Studio
6 1 (0.82%) GCC
6 1 (0.82%) Oracle Forms
General
1 29 (23.77%) Finance
2 17 (13.93%) Banking
3 3 (2.46%) Back Office
4 2 (1.64%) Marketing
4 2 (1.64%) Military
4 2 (1.64%) Retail
4 2 (1.64%) Telecoms
5 1 (0.82%) French Language
5 1 (0.82%) German Language
5 1 (0.82%) Law
5 1 (0.82%) Legal
5 1 (0.82%) Spanish Language
Job Titles
1 18 (14.75%) Service Manager
2 14 (11.48%) Developer
3 10 (8.20%) Consultant
4 9 (7.38%) IT Manager
5 7 (5.74%) Delivery Manager
5 7 (5.74%) Infrastructure Engineer
5 7 (5.74%) Technical Specialist
6 6 (4.92%) Applications Engineer
6 6 (4.92%) IT Services Manager
6 6 (4.92%) Senior Applications Engineer
6 6 (4.92%) Senior Consultant
6 6 (4.92%) Senior Manager
6 6 (4.92%) Senior Service Manager
6 6 (4.92%) Support Engineer
6 6 (4.92%) Technical Consultant
7 5 (4.10%) Data Warehouse Manager
7 5 (4.10%) Lead Developer
7 5 (4.10%) Oracle Specialist
7 5 (4.10%) Service Management Manager
7 5 (4.10%) SWIFT Specialist
Libraries, Frameworks & Software Standards
1 13 (10.66%) HTML
2 10 (8.20%) .NET
3 9 (7.38%) XML
4 7 (5.74%) AngularJS
4 7 (5.74%) ASP.NET
4 7 (5.74%) ASP.NET MVC
4 7 (5.74%) SOAP
4 7 (5.74%) Web Services
5 6 (4.92%) REST
6 5 (4.10%) Castle Windsor
6 5 (4.10%) J2EE
6 5 (4.10%) Java EE
6 5 (4.10%) JPA
6 5 (4.10%) NHibernate
6 5 (4.10%) RichFaces
6 5 (4.10%) Spring Batch
6 5 (4.10%) Spring.NET
6 5 (4.10%) WebSphere MQ
6 5 (4.10%) XSD
6 5 (4.10%) XSLT
Miscellaneous
1 7 (5.74%) User Experience
2 6 (4.92%) Analytical Skills
2 6 (4.92%) Hybrid Cloud
3 5 (4.10%) Management Information System
3 5 (4.10%) Public Cloud
3 5 (4.10%) SWIFT
4 4 (3.28%) PMI
4 4 (3.28%) Replication
4 4 (3.28%) Virtual Team
5 3 (2.46%) Data Centre
6 2 (1.64%) Graphic Design
7 1 (0.82%) Blackberry
7 1 (0.82%) Computer Science
7 1 (0.82%) Cyber Attack
7 1 (0.82%) SCADA
7 1 (0.82%) Video Conferencing
Operating Systems
1 33 (27.05%) Windows
2 19 (15.57%) Linux
3 16 (13.11%) Windows Server 2008
4 15 (12.30%) Windows Server
4 15 (12.30%) Windows Server 2012
5 9 (7.38%) Unix
6 7 (5.74%) Windows Server 2003
7 2 (1.64%) CentOS
7 2 (1.64%) Red Hat Enterprise Linux
8 1 (0.82%) VMS
8 1 (0.82%) Windows 7
Processes & Methodologies
1 45 (36.89%) ITIL
2 26 (21.31%) Agile Software Development
3 20 (16.39%) Continuous Improvement
4 15 (12.30%) Stakeholder Management
5 13 (10.66%) Release Management
5 13 (10.66%) TDD
6 12 (9.84%) Mentoring
6 12 (9.84%) Problem Management
6 12 (9.84%) SDLC
7 11 (9.02%) Business Intelligence
7 11 (9.02%) Continuous Integration
7 11 (9.02%) Open Source
7 11 (9.02%) Presales
7 11 (9.02%) Software Engineering
8 10 (8.20%) Project Management
8 10 (8.20%) Service Management
9 9 (7.38%) Analytics
9 9 (7.38%) Disaster Recovery
9 9 (7.38%) MVC
9 9 (7.38%) SOA
Programming Languages
1 31 (25.41%) SQL
2 13 (10.66%) Java
2 13 (10.66%) PL/SQL
2 13 (10.66%) PowerShell
3 10 (8.20%) C#
4 8 (6.56%) JavaScript
5 6 (4.92%) Python
6 5 (4.10%) Bash Shell
6 5 (4.10%) Perl
6 5 (4.10%) Ruby
7 4 (3.28%) Bourne shell
7 4 (3.28%) Korn
8 3 (2.46%) T-SQL
9 2 (1.64%) C
9 2 (1.64%) VB
9 2 (1.64%) VBScript
9 2 (1.64%) XPath
Qualifications
1 16 (13.11%) Degree
2 11 (9.02%) ITIL Certification
3 8 (6.56%) Security Cleared
4 6 (4.92%) MCSE
4 6 (4.92%) Microsoft Certification
5 5 (4.10%) ISEB
5 5 (4.10%) ISTQB
6 4 (3.28%) CISSP
6 4 (3.28%) HND
6 4 (3.28%) PMI Certification
7 3 (2.46%) CISA
7 3 (2.46%) CISM
8 2 (1.64%) SC Cleared
9 1 (0.82%) CCNP
9 1 (0.82%) Cisco Certification
9 1 (0.82%) MBA
9 1 (0.82%) MCSA
9 1 (0.82%) PRINCE2 Certification
Quality Assurance & Compliance
1 15 (12.30%) SLA
2 11 (9.02%) QA
3 4 (3.28%) GDPR
4 3 (2.46%) ISO/IEC 27001
4 3 (2.46%) PCI DSS
5 2 (1.64%) COBIT
5 2 (1.64%) Data Quality
6 1 (0.82%) Disclosure Scotland
6 1 (0.82%) MiFID
System Software
1 14 (11.48%) Active Directory
2 8 (6.56%) VMware Infrastructure
2 8 (6.56%) XenApp
3 4 (3.28%) Apache Flume
3 4 (3.28%) Docker
3 4 (3.28%) Hyper-V
3 4 (3.28%) NFS
3 4 (3.28%) Samba
3 4 (3.28%) vSphere
4 3 (2.46%) ISA Server
4 3 (2.46%) VMware ESXi
5 2 (1.64%) NDS
5 2 (1.64%) NetIQ eDirectory
6 1 (0.82%) Cronacle
6 1 (0.82%) Terminal Server
6 1 (0.82%) Virtual Servers
Systems Management
1 4 (3.28%) Docker Swarm
1 4 (3.28%) Kubernetes
1 4 (3.28%) Mesos
2 3 (2.46%) SCCM
3 2 (1.64%) NetIQ Identity Manager
3 2 (1.64%) SCOM
4 1 (0.82%) Capistrano
4 1 (0.82%) Norton AntiVirus
4 1 (0.82%) Terraform
4 1 (0.82%) yum
Vendors
1 33 (27.05%) Oracle
2 25 (20.49%) Microsoft
3 20 (16.39%) VMware
4 12 (9.84%) Citrix
5 6 (4.92%) Red Hat
6 5 (4.10%) Cisco
6 5 (4.10%) MicroStrategy
6 5 (4.10%) SAP
7 4 (3.28%) Avaya
7 4 (3.28%) CommVault
7 4 (3.28%) Splunk
8 3 (2.46%) CheckPoint
8 3 (2.46%) Fortinet
8 3 (2.46%) NetApp
8 3 (2.46%) Veeam
8 3 (2.46%) Zerto
9 2 (1.64%) MuleSoft
9 2 (1.64%) NetIQ
9 2 (1.64%) Remedy
9 2 (1.64%) Xerox
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