The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 66 84 52
Rank change year-on-year
+18 -32
Permanent jobs citing Service Delivery 116 73 132
As % of all permanent IT jobs located in Scotland 3.10% 2.33% 4.17%
As % of the Processes & Methodologies category 3.85% 2.89% 5.51%
Number of salaries quoted 87 57 87
Average salary £47,500 £42,500 £42,500
Average salary % change year-on-year
+11.76% -
90% offered a salary of more than £26,800 £28,000 £24,800
10% offered a salary of more than £65,000 £55,000 £65,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
3012 2530 2397
As % of all permanent IT jobs located in Scotland 80.51% 80.75% 75.69%
Number of salaries quoted 1965 1647 1613
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £60,000 £60,000 £56,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Scotland

Service Delivery
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Scotland region.

Service Delivery Salary Trend in Scotland

Service Delivery
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Delivery across the Scotland region over the 3 months to 22 August 2014.

Service Delivery Salary Histogram in Scotland

Service Delivery
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Scotland region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +9 43 £53,000 +0.95% 3
Glasgow -12 30 £40,000 +14.28% 5
Aberdeen +4 11 £50,000 +25.00% 2
Dundee - 6 £42,500 - 1
Stirling - 6 £35,000 -
North Lanarkshire -4 4 £45,000 +5.88%
Aberdeenshire - 3 £20,500 -
Fife - 2 £38,000 -
West Lothian - 2 £36,000 - 1
Perth and Kinross - 2 £42,500 -
Argyll and Bute +4 1 £53,000 -
Inverclyde - 1 £32,000 -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Scotland

For the 6 months to 22 August 2014, IT jobs across the Scotland region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 134 (47.18%) ITIL
2 71 (25.00%) Windows
3 66 (23.24%) Finance
4 63 (22.18%) Oracle
5 62 (21.83%) Microsoft
6 61 (21.48%) Change Management
7 47 (16.55%) SLA
8 44 (15.49%) MS Excel
9 43 (15.14%) Oracle EBS
10 42 (14.79%) Project Management
11 38 (13.38%) ERP
11 38 (13.38%) Oracle Database
12 36 (12.68%) SQL
13 35 (12.32%) Oracle EBS R12
14 32 (11.27%) Oracle Applications
15 31 (10.92%) Oracle Reports
15 31 (10.92%) Degree
16 29 (10.21%) Business Intelligence
16 29 (10.21%) Service Management
17 28 (9.86%) Cisco
17 28 (9.86%) System Testing
18 27 (9.51%) Management Information System
19 26 (9.15%) Active Directory
20 24 (8.45%) Linux
20 24 (8.45%) Release Management
21 23 (8.10%) MS Exchange
22 21 (7.39%) CRM
22 21 (7.39%) Asset Management
23 20 (7.04%) Banking
23 20 (7.04%) SQL Server

Service Delivery
Top Related IT Skills in Scotland by Category

For the 6 months to 22 August 2014, IT jobs across the Scotland region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 23 (8.10%) MS Exchange
2 16 (5.63%) SharePoint
3 12 (4.23%) IBM Notes
4 9 (3.17%) Blackberry Enterprise Server
5 8 (2.82%) Lync
5 8 (2.82%) IIS
6 7 (2.46%) Apache
7 5 (1.76%) Oracle Workflow
7 5 (1.76%) Tomcat
7 5 (1.76%) Lotus Domino
7 5 (1.76%) nginx
8 4 (1.41%) Exchange Server 2010
8 4 (1.41%) SAS
9 3 (1.06%) Exchange Server 2003
9 3 (1.06%) Exchange Server 2007
10 2 (0.70%) WorkSite
10 2 (0.70%) WebSphere
11 1 (0.35%) SharePoint Server
Applications
1 44 (15.49%) MS Excel
2 18 (6.34%) MS Office
3 6 (2.11%) MS PowerPoint
4 4 (1.41%) PowerPivot
4 4 (1.41%) MS Project
5 1 (0.35%) MS Visio
Business Applications
1 43 (15.14%) Oracle EBS
2 35 (12.32%) Oracle EBS R12
3 32 (11.27%) Oracle Applications
4 16 (5.63%) Oracle HRMS
4 16 (5.63%) Oracle Payroll
5 7 (2.46%) Oracle 11i
5 7 (2.46%) Oracle Receivables
5 7 (2.46%) Oracle Payables
5 7 (2.46%) Oracle General Ledger
6 5 (1.76%) Oracle iProcurement
6 5 (1.76%) Oracle Procure-to-Pay
6 5 (1.76%) Oracle Cash Management
6 5 (1.76%) Oracle iRecruitment
6 5 (1.76%) Dynamics CRM
7 3 (1.06%) Maximo
7 3 (1.06%) Dynamics GP
8 2 (0.70%) FRx
8 2 (0.70%) HFM
8 2 (0.70%) MultiFonds
8 2 (0.70%) Oracle Financials
Cloud Services
1 12 (4.23%) Microsoft Azure
2 8 (2.82%) Office 365
3 3 (1.06%) Cloud Computing
4 1 (0.35%) IaaS
4 1 (0.35%) SaaS
4 1 (0.35%) PaaS
Communications & Networking
1 17 (5.99%) VPN
2 16 (5.63%) TCP/IP
2 16 (5.63%) Firewall
3 14 (4.93%) BGP
3 14 (4.93%) WAN
4 13 (4.58%) LAN
5 12 (4.23%) OSPF
6 10 (3.52%) SAN
7 9 (3.17%) VoIP
8 8 (2.82%) Cisco ASA
9 7 (2.46%) DNS
10 6 (2.11%) SHDSL
10 6 (2.11%) IP Telephony
10 6 (2.11%) SNMP
10 6 (2.11%) Ethernet
10 6 (2.11%) ADSL
10 6 (2.11%) Wireless
11 3 (1.06%) DHCP
11 3 (1.06%) VLAN
11 3 (1.06%) NAS
Database & Business Intelligence
1 38 (13.38%) Oracle Database
2 31 (10.92%) Oracle Reports
3 20 (7.04%) SQL Server
4 16 (5.63%) Oracle BI EE
5 7 (2.46%) MySQL
5 7 (2.46%) Oracle BI Publisher
6 6 (2.11%) SQL Server Reporting Services
7 4 (1.41%) PerformancePoint
7 4 (1.41%) QlikView
7 4 (1.41%) SQL Server Analysis Services
7 4 (1.41%) SAS Enterprise Guide
7 4 (1.41%) SAS Enterprise Miner
7 4 (1.41%) Spotfire
7 4 (1.41%) Microsoft Analysis Services
7 4 (1.41%) Azure SQL Database
8 2 (0.70%) Data Warehouse
9 1 (0.35%) PostgreSQL
9 1 (0.35%) SAP BW
9 1 (0.35%) DataStage
9 1 (0.35%) SAP BI
Development Applications
1 19 (6.69%) Oracle Forms
2 5 (1.76%) Oracle APEX
3 1 (0.35%) Toad
3 1 (0.35%) Subversion
3 1 (0.35%) Team Foundation Server
3 1 (0.35%) Git (software)
General
1 66 (23.24%) Finance
2 20 (7.04%) Banking
3 11 (3.87%) Manufacturing
4 10 (3.52%) Marketing
5 8 (2.82%) Retail
6 7 (2.46%) Legal
6 7 (2.46%) Telecoms
6 7 (2.46%) Local Government
7 5 (1.76%) General Ledger
8 3 (1.06%) Electronics
9 2 (0.70%) Law
9 2 (0.70%) Games
10 1 (0.35%) Advertising
10 1 (0.35%) Aerospace
Job Titles
1 57 (20.07%) Analyst
2 37 (13.03%) Service Manager
3 35 (12.32%) Delivery Manager
4 34 (11.97%) Consultant
5 31 (10.92%) Services Delivery Manager
6 21 (7.39%) Service Analyst
6 21 (7.39%) Oracle Consultant
7 16 (5.63%) Oracle Payroll Consultant
7 16 (5.63%) Oracle HR Consultant
7 16 (5.63%) Payroll Consultant
7 16 (5.63%) Support Engineer
7 16 (5.63%) Support Analyst
7 16 (5.63%) Support Consultant
7 16 (5.63%) Field Engineer
8 14 (4.93%) Developer
8 14 (4.93%) Oracle Developer
9 12 (4.23%) Service Desk Analyst
10 11 (3.87%) Technical Manager
11 9 (3.17%) Senior Consultant
11 9 (3.17%) Project Manager
Libraries, Frameworks & Software Standards
1 8 (2.82%) .NET
2 6 (2.11%) EDI
3 5 (1.76%) HTML
3 5 (1.76%) CSS
3 5 (1.76%) XML
3 5 (1.76%) XSL
3 5 (1.76%) HTML5
3 5 (1.76%) CSS3
3 5 (1.76%) jQuery
4 2 (0.70%) COM
5 1 (0.35%) LAMP
5 1 (0.35%) Web Services
5 1 (0.35%) Software Packaging
Miscellaneous
1 27 (9.51%) Management Information System
2 17 (5.99%) Computer Science
3 11 (3.87%) Blackberry
3 11 (3.87%) Enterprise Software
4 6 (2.11%) Blog
4 6 (2.11%) Visualisation
5 5 (1.76%) Replication
5 5 (1.76%) Data Protection Act
6 4 (1.41%) Statistics
6 4 (1.41%) iPad
6 4 (1.41%) PMI
7 3 (1.06%) Informatics
8 2 (0.70%) Reference Data
8 2 (0.70%) Derivative
8 2 (0.70%) EPoS
8 2 (0.70%) Client/Server
8 2 (0.70%) GIS
8 2 (0.70%) Equities
8 2 (0.70%) Clustering
8 2 (0.70%) Fixed Income
Operating Systems
1 71 (25.00%) Windows
2 24 (8.45%) Linux
3 15 (5.28%) Windows Server 2008
4 14 (4.93%) UNIX
5 11 (3.87%) Windows XP
5 11 (3.87%) Windows 7
6 7 (2.46%) Windows Server 2012
7 6 (2.11%) Windows Phone
7 6 (2.11%) Solaris
8 5 (1.76%) zOS
8 5 (1.76%) OpenSolaris
8 5 (1.76%) Ubuntu
9 4 (1.41%) Android
9 4 (1.41%) Windows Phone 8
9 4 (1.41%) Apple iOS
9 4 (1.41%) Windows CE
9 4 (1.41%) Windows Server 2003
10 2 (0.70%) AIX
11 1 (0.35%) HPUX
11 1 (0.35%) Windows Vista
Processes & Methodologies
1 134 (47.18%) ITIL
2 61 (21.48%) Change Management
3 42 (14.79%) Project Management
4 38 (13.38%) ERP
5 29 (10.21%) Business Intelligence
5 29 (10.21%) Service Management
6 28 (9.86%) System Testing
7 24 (8.45%) Release Management
8 21 (7.39%) CRM
8 21 (7.39%) Asset Management
9 18 (6.34%) PRINCE2
10 16 (5.63%) Incident Management
10 16 (5.63%) Stakeholder Management
11 15 (5.28%) Continuous Improvement
12 14 (4.93%) Performance Management
12 14 (4.93%) SOA
12 14 (4.93%) Disaster Recovery
13 12 (4.23%) Business Development
13 12 (4.23%) Workflow
14 11 (3.87%) Quality Management
Programming Languages
1 36 (12.68%) SQL
2 20 (7.04%) PL/SQL
3 15 (5.28%) Shell Script
4 9 (3.17%) Java
5 8 (2.82%) PowerShell
5 8 (2.82%) C
6 6 (2.11%) JavaScript
6 6 (2.11%) Perl
7 5 (1.76%) Python
7 5 (1.76%) Bash Shell
8 4 (1.41%) C#
8 4 (1.41%) VB
9 3 (1.06%) C++
10 2 (0.70%) VBScript
11 1 (0.35%) ABAP
11 1 (0.35%) PHP
11 1 (0.35%) VB6
11 1 (0.35%) Ruby
Qualifications
1 31 (10.92%) Degree
2 19 (6.69%) Cisco Certification
2 19 (6.69%) ITIL Certification
3 15 (5.28%) CCNA
4 9 (3.17%) PMI Certification
5 6 (2.11%) Microsoft Certification
5 6 (2.11%) OCP
5 6 (2.11%) Oracle Certification
5 6 (2.11%) MBA
6 5 (1.76%) Postgraduate
6 5 (1.76%) PMP
6 5 (1.76%) Security Cleared
7 4 (1.41%) SC Cleared
7 4 (1.41%) CCNP
8 3 (1.06%) HND
8 3 (1.06%) MCSE
8 3 (1.06%) MCSA
8 3 (1.06%) Citrix Certification
8 3 (1.06%) ITIL Foundation Certificate
9 2 (0.70%) MCITP
Quality Assurance & Compliance
1 47 (16.55%) SLA
2 9 (3.17%) ISO 9001
3 4 (1.41%) QA
3 4 (1.41%) Data Quality
System Software
1 26 (9.15%) Active Directory
2 13 (4.58%) VMware Infrastructure
3 11 (3.87%) vSphere
4 10 (3.52%) Hyper-V
5 6 (2.11%) XenApp
6 2 (0.70%) XenDesktop
6 2 (0.70%) VMware ESXi
6 2 (0.70%) Forefront TMG
6 2 (0.70%) NFS
6 2 (0.70%) Microsoft App-V
7 1 (0.35%) Oracle RMAN
7 1 (0.35%) Terminal Services
7 1 (0.35%) XenServer
7 1 (0.35%) Oracle RAC
Systems Management
1 6 (2.11%) SCCM
2 5 (1.76%) HP Quality Center
3 2 (0.70%) Puppet
3 2 (0.70%) Opscode Chef
4 1 (0.35%) Unicenter
4 1 (0.35%) Nagios
4 1 (0.35%) OpenView
4 1 (0.35%) Oracle Enterprise Manager
4 1 (0.35%) Vagrant
4 1 (0.35%) Ansible
4 1 (0.35%) WSUS
4 1 (0.35%) Cacti
4 1 (0.35%) Munin
4 1 (0.35%) Data Guard
Vendors
1 63 (22.18%) Oracle
2 62 (21.83%) Microsoft
3 28 (9.86%) Cisco
4 19 (6.69%) VMware
5 12 (4.23%) Lotus
6 10 (3.52%) Citrix
7 9 (3.17%) HP
8 7 (2.46%) NetApp
9 6 (2.11%) Dell
9 6 (2.11%) BMC
9 6 (2.11%) Red Hat
10 5 (1.76%) CA
10 5 (1.76%) IBM
10 5 (1.76%) Compuware
10 5 (1.76%) Veeam
10 5 (1.76%) FrontRange
11 4 (1.41%) Tableau
11 4 (1.41%) Intel
11 4 (1.41%) SAP
12 2 (0.70%) EMC
Glasgow, Lanarkshire
ComputAppoint
Salary: £25000 - £28000 per annum + Shift Allowance
Posted: Yesterday
Aberdeen, Aberdeenshire
NSK International Consultants Ltd
Salary: Competitive
Posted: 2 days ago
Argyll
Executive Recruitment Services (ERS)
Salary: £35000 - £45000 per annum
Posted: 2 days ago
Glasgow, Lanarkshire
Harvey Nash plc
Salary: £45000 - £55000 per annum + excellent benefits
Posted: 4 days ago
Dundee
Hays IT - Uk Posting account
Salary: £40000.00 - £50000.00 per annum + Excellent Benefits
Posted: 4 days ago
Edinburgh, Midlothian
Cloudreach
Salary: Competitive + Bonus & Benefits
Posted: 4 days ago
Glasgow
DP Connect
Salary: £35000 - £40000 per annum + 30 Days holiday, BUPA,
Posted: 8 days ago
Livingston, West Lothian
GE
Salary: Competitive salary & excellent benefits
Posted: 15 days ago
Aberdeen, Aberdeenshire
RM Education
Salary: £18000 - £24000 per annum + £800 bonus
Posted: 17 days ago
Edinburgh, Midlothian
Aridhia
Salary: Very Competitive, Depending on Experience
Posted: 21 days ago
Edinburgh
Microsoft
Posted: 25 days ago