The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 100 57 58
Rank change year-on-year
-43 +1
Permanent jobs citing Service Delivery 57 131 122
As % of all permanent IT jobs located in Scotland 1.92% 4.23% 3.71%
As % of the Processes & Methodologies category 2.15% 4.86% 4.42%
Number of salaries quoted 22 84 77
Average salary £52,500 £42,500 £47,500
Average salary % change year-on-year
+23.52% -10.52%
90% offered a salary of more than £34,000 £33,500 £30,000
10% offered a salary of more than £74,750 £75,000 £60,000
UK excluding London average salary £45,000 £45,000 £41,500
% change year-on-year
- +8.43%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2654 2697 2759
As % of all permanent IT jobs located in Scotland 89.54% 87.03% 83.96%
Number of salaries quoted 1699 1732 1799
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £32,500 £32,000 £30,000
10% offered a salary of more than £65,000 £62,900 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Delivery
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Scotland

Service Delivery
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Scotland region.

Service Delivery Salary Trend in Scotland

Service Delivery
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Delivery across the Scotland region over the 3 months to 8 February 2016.

Service Delivery Salary Histogram in Scotland

Service Delivery
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Scotland region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -19 21 £51,500 -8.44% 5
Glasgow -41 17 £47,500 -2.56% 10
West Lothian - 6 £34,000 -
Stirling +6 3 - -
South Ayrshire +2 2 £76,590 +104.24%
Inverclyde - 2 £44,500 -
Aberdeen -1 1 - -
Dundee - 1 - -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Scotland

For the 6 months to 8 February 2016, IT jobs across the Scotland region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 70 (44.59%) Finance
2 45 (28.66%) Banking
3 35 (22.29%) ITIL
4 34 (21.66%) Analytical Skills
5 27 (17.20%) Analytics
6 24 (15.29%) Coaching
6 24 (15.29%) Windows
6 24 (15.29%) SLA
7 23 (14.65%) Agile Software Development
8 20 (12.74%) Stakeholder Management
9 19 (12.10%) Scrum
9 19 (12.10%) Marketing
10 18 (11.46%) Degree
11 17 (10.83%) Service Management
12 16 (10.19%) Benchmarking
12 16 (10.19%) Linux
12 16 (10.19%) User Experience
12 16 (10.19%) Data Analytics
12 16 (10.19%) Continuous Improvement
13 15 (9.55%) Project Management
14 14 (8.92%) Active Directory
14 14 (8.92%) DNS
15 13 (8.28%) IBM
15 13 (8.28%) Oracle
16 12 (7.64%) Java
16 12 (7.64%) Web Services
16 12 (7.64%) Microsoft
16 12 (7.64%) Management Information System
16 12 (7.64%) WebSphere
16 12 (7.64%) ITIL V3

Service Delivery
Top Related IT Skills in Scotland by Category

For the 6 months to 8 February 2016, IT jobs across the Scotland region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 12 (7.64%) WebSphere
2 6 (3.82%) WebSphere Application Server
3 5 (3.18%) SharePoint
4 4 (2.55%) Confluence
5 3 (1.91%) Apache
5 3 (1.91%) Drupal
5 3 (1.91%) JBoss
5 3 (1.91%) Oracle Workflow
6 1 (0.64%) Apache Spark
6 1 (0.64%) CMS
6 1 (0.64%) IIS
6 1 (0.64%) MQSeries
6 1 (0.64%) MS Exchange
6 1 (0.64%) Sitecore CMS
6 1 (0.64%) Skype for Business
Applications
1 6 (3.82%) MS Excel
2 5 (3.18%) MS PowerPoint
3 2 (1.27%) MS Office
3 2 (1.27%) Spreadsheet
4 1 (0.64%) MS Project
Business Applications
1 3 (1.91%) Salesforce.com CRM
2 1 (0.64%) Dynamics AX
2 1 (0.64%) Dynamics NAV
Cloud Services
1 3 (1.91%) Force.com
2 2 (1.27%) Cloud Computing
3 1 (0.64%) Office 365
Communications & Networking
1 14 (8.92%) DNS
2 11 (7.01%) VoIP
3 8 (5.10%) Ethernet
4 7 (4.46%) Firewall
4 7 (4.46%) Internet
5 6 (3.82%) DHCP
6 5 (3.18%) Cisco ASA
6 5 (3.18%) WAN
7 4 (2.55%) LAN
7 4 (2.55%) SMS
8 3 (1.91%) InfiniBand
8 3 (1.91%) LDAP
8 3 (1.91%) SNMP
8 3 (1.91%) TCP/IP
9 2 (1.27%) MPLS
9 2 (1.27%) SAN
9 2 (1.27%) SSL
9 2 (1.27%) Wireless
10 1 (0.64%) ADSL
10 1 (0.64%) Broadband
Database & Business Intelligence
1 8 (5.10%) Big Data
2 7 (4.46%) Data Warehouse
3 6 (3.82%) SQL Server
4 4 (2.55%) PostgreSQL
4 4 (2.55%) RDBMS
4 4 (2.55%) Relational Database
5 3 (1.91%) MySQL
5 3 (1.91%) Oracle Reports
6 1 (0.64%) CouchDB
6 1 (0.64%) GIS
6 1 (0.64%) MongoDB
6 1 (0.64%) Neo4j
6 1 (0.64%) Oracle Database
6 1 (0.64%) QGIS
6 1 (0.64%) Redis
6 1 (0.64%) Riak
Development Applications
1 7 (4.46%) JIRA
2 5 (3.18%) Hudson
2 5 (3.18%) Jenkins
3 3 (1.91%) Trac
4 2 (1.27%) Git (software)
4 2 (1.27%) Sonatype Nexus
4 2 (1.27%) Subversion
5 1 (0.64%) Ant
5 1 (0.64%) TestPartner
General
1 70 (44.59%) Finance
2 45 (28.66%) Banking
3 19 (12.10%) Marketing
4 8 (5.10%) Retail
5 5 (3.18%) Back Office
5 5 (3.18%) Legal
6 3 (1.91%) Billing
6 3 (1.91%) Retail Banking
6 3 (1.91%) Telecoms
7 2 (1.27%) Investment Banking
7 2 (1.27%) Law
7 2 (1.27%) Pharmaceutical
8 1 (0.64%) Manufacturing
8 1 (0.64%) Military
Job Titles
1 39 (24.84%) Service Manager
2 23 (14.65%) Delivery Manager
3 20 (12.74%) Services Delivery Manager
4 16 (10.19%) User Experience Manager
5 15 (9.55%) Analyst
6 12 (7.64%) Infrastructure Manager
6 12 (7.64%) Technical Specialist
7 10 (6.37%) IT Support
7 10 (6.37%) Service Design Manager
8 8 (5.10%) IT Engineer
8 8 (5.10%) IT Support Engineer
8 8 (5.10%) Support Engineer
9 7 (4.46%) Administrator
9 7 (4.46%) Support Analyst
10 6 (3.82%) Data Manager
10 6 (3.82%) Developer
11 5 (3.18%) Applications Support
11 5 (3.18%) Business Intelligence Developer
11 5 (3.18%) Client Services Manager
11 5 (3.18%) IT Manager
Libraries, Frameworks & Software Standards
1 12 (7.64%) Web Services
2 10 (6.37%) Middleware
3 9 (5.73%) WebSphere MQ
4 6 (3.82%) .NET
5 4 (2.55%) Flash
5 4 (2.55%) IBM Integration Bus
6 3 (1.91%) LAMP
6 3 (1.91%) LAPP Stack
6 3 (1.91%) SOAP
6 3 (1.91%) XML
6 3 (1.91%) XSLT
7 2 (1.27%) ASP.NET
7 2 (1.27%) RAML
7 2 (1.27%) RESTful
7 2 (1.27%) Swagger
7 2 (1.27%) YAML
8 1 (0.64%) Ajax
8 1 (0.64%) COM
8 1 (0.64%) CSS
8 1 (0.64%) jQuery
Miscellaneous
1 34 (21.66%) Analytical Skills
2 16 (10.19%) User Experience
3 12 (7.64%) Management Information System
4 9 (5.73%) Data Centre
5 6 (3.82%) Statistics
5 6 (3.82%) SWIFT
5 6 (3.82%) Visualisation
6 4 (2.55%) Online Banking
7 3 (1.91%) Grid Computing
7 3 (1.91%) Health Informatics
7 3 (1.91%) Informatics
7 3 (1.91%) Life Science
7 3 (1.91%) Mathematics
7 3 (1.91%) Private Cloud
8 1 (0.64%) Clustering
8 1 (0.64%) Computer Science
8 1 (0.64%) Driving Licence
8 1 (0.64%) e-Learning
8 1 (0.64%) Handset
8 1 (0.64%) Remote Sensing
Operating Systems
1 24 (15.29%) Windows
2 16 (10.19%) Linux
3 8 (5.10%) Windows 8
4 6 (3.82%) AIX
4 6 (3.82%) Unix
5 5 (3.18%) Red Hat Enterprise Linux
6 4 (2.55%) Solaris
6 4 (2.55%) Windows Server
6 4 (2.55%) zOS
7 3 (1.91%) CentOS
7 3 (1.91%) Windows Server 2008
8 2 (1.27%) Windows Server 2012
9 1 (0.64%) Windows 2000
Processes & Methodologies
1 35 (22.29%) ITIL
2 27 (17.20%) Analytics
3 24 (15.29%) Coaching
4 23 (14.65%) Agile Software Development
5 20 (12.74%) Stakeholder Management
6 19 (12.10%) Scrum
7 17 (10.83%) Service Management
8 16 (10.19%) Benchmarking
8 16 (10.19%) Continuous Improvement
8 16 (10.19%) Data Analytics
9 15 (9.55%) Project Management
10 12 (7.64%) ITIL V3
10 12 (7.64%) Mentoring
10 12 (7.64%) SDLC
11 10 (6.37%) Change Management
11 10 (6.37%) Open Source
12 9 (5.73%) Performance Management
13 8 (5.10%) PRINCE2
13 8 (5.10%) Problem Management
14 7 (4.46%) Business Intelligence
Programming Languages
1 12 (7.64%) Java
2 11 (7.01%) SQL
3 5 (3.18%) C#
3 5 (3.18%) Perl
4 4 (2.55%) PowerShell
5 3 (1.91%) Bash Shell
5 3 (1.91%) PL/SQL
6 1 (0.64%) C
6 1 (0.64%) C++
6 1 (0.64%) Delphi
6 1 (0.64%) JavaScript
6 1 (0.64%) MATLAB
6 1 (0.64%) PHP
6 1 (0.64%) Python
6 1 (0.64%) R
Qualifications
1 18 (11.46%) Degree
2 6 (3.82%) ISEB
3 3 (1.91%) MCSE
3 3 (1.91%) Microsoft Certification
3 3 (1.91%) PRINCE2 Certification
3 3 (1.91%) RHCE
4 2 (1.27%) Security Cleared
5 1 (0.64%) ITIL Certification
5 1 (0.64%) MCP
5 1 (0.64%) NCDA
5 1 (0.64%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 24 (15.29%) SLA
2 10 (6.37%) QA
3 3 (1.91%) ISO/IEC 27001
System Software
1 14 (8.92%) Active Directory
2 7 (4.46%) VMware Infrastructure
3 4 (2.55%) Hyper-V
4 3 (1.91%) GPFS
4 3 (1.91%) vSphere
5 1 (0.64%) ISA Server
Systems Management
1 3 (1.91%) Nagios
1 3 (1.91%) Opscode Chef
1 3 (1.91%) Puppet
1 3 (1.91%) Tivoli
1 3 (1.91%) Tivoli Storage Manager
2 2 (1.27%) HP Quality Center
3 1 (0.64%) WSUS
Vendors
1 13 (8.28%) IBM
1 13 (8.28%) Oracle
2 12 (7.64%) Microsoft
3 11 (7.01%) Cisco
4 8 (5.10%) VMware
5 6 (3.82%) HP
5 6 (3.82%) SolarWinds
6 5 (3.18%) Avaya
6 5 (3.18%) CheckPoint
6 5 (3.18%) Fortinet
7 4 (2.55%) Atlassian
7 4 (2.55%) Cadence
8 3 (1.91%) Brocade
8 3 (1.91%) Dell
8 3 (1.91%) Opsware
8 3 (1.91%) Remedy
8 3 (1.91%) Salesforce.com
9 2 (1.27%) Hyperion
9 2 (1.27%) MicroStrategy
9 2 (1.27%) Sonatype
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Salary: £45000 - £58000 per annum + pension, healthcare, holidays
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Salary: £45000 - £50000 per annum + car + benefits
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Salary: From £41,255 to £47,801 per annum
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