The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 523 582 664
Rank change year-on-year
+59 +82
Permanent jobs requiring an IT Support Analyst 422 335 231
As % of all permanent IT jobs located in the UK 0.38% 0.31% 0.20%
As % of the Job Titles category 0.40% 0.32% 0.21%
Number of salaries quoted 386 295 216
Average salary £26,000 £25,500 £25,000
Average salary % change year-on-year
+1.96% +2.00%
90% offered a salary of more than £20,000 £18,900 £18,250
10% offered a salary of more than £37,500 £32,500 £36,250
UK excluding London average salary £23,000 £23,000 £23,250
% change year-on-year
- -1.07%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
106313 103834 110138
As % of all permanent IT jobs located in the UK 94.66% 94.68% 95.33%
Number of salaries quoted 88520 84369 94875
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,400 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 18 December 2014 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +57 390 £25,750 +0.98% 41
London +104 206 £27,500 -6.77% 16
South East +13 74 £25,000 +11.11% 11
City of London +53 56 £27,500 -4.34% 1
North West -20 26 £20,500 -16.32% 6
East Sussex +15 25 £27,000 +2.85% 1
East of England -30 24 £23,000 -4.16% 2
Scotland +17 21 £30,000 +27.65% 3
Berkshire +10 20 £24,000 -4.00% 7
Edinburgh +7 18 £30,000 +33.33% 2
Yorkshire -22 17 £21,500 - 3
West Yorkshire -12 16 £21,250 -1.16% 3
South West -14 16 £20,000 -11.11% 1
Manchester -21 16 £21,500 -14.00% 2
Brighton - 16 £25,250 - 1
West Midlands 0 14 £24,000 -
East Midlands +12 13 £26,250 +16.66% 1
Surrey -4 12 £22,125 -1.66% 1
Leeds -2 11 £21,000 -2.32% 1
Lewes -6 9 £27,000 +2.85%
Cambridgeshire -4 8 £23,000 -23.33%
Croydon +11 7 £22,250 -29.36%
Somerset +6 7 £20,000 +21.21%
Bath -1 7 £20,000 +21.21%
Northamptonshire -10 7 £27,500 +14.58%
Maidenhead +7 6 £32,500 -2.98% 1
Slough -2 6 £22,500 +7.14% 4
Cheshire -6 6 £18,500 -
Hertfordshire -30 6 £28,500 +72.72%
Oxfordshire +4 5 £24,750 +5.31%

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 18 December 2014, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 622 (74.05%) Windows
2 474 (56.43%) Active Directory
3 433 (51.55%) Microsoft
4 341 (40.60%) MS Office
5 338 (40.24%) Windows 7
6 274 (32.62%) MS Excel
7 239 (28.45%) MS Exchange
8 219 (26.07%) Windows Server 2008
9 180 (21.43%) ITIL
10 163 (19.40%) VMware
11 161 (19.17%) Windows Server 2003
12 155 (18.45%) Finance
13 143 (17.02%) Degree
14 140 (16.67%) Citrix
15 131 (15.60%) TCP/IP
16 113 (13.45%) VMware Infrastructure
17 108 (12.86%) Windows XP
18 106 (12.62%) LAN
19 104 (12.38%) DNS
20 102 (12.14%) Windows Server 2012
21 100 (11.90%) Exchange Server 2010
22 96 (11.43%) SQL
23 89 (10.60%) WAN
24 87 (10.36%) Blackberry
25 86 (10.24%) Cisco
26 85 (10.12%) SQL Server
27 82 (9.76%) DHCP
28 75 (8.93%) VPN
29 72 (8.57%) Linux
30 71 (8.45%) SLA

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 18 December 2014, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 239 (28.45%) MS Exchange
2 100 (11.90%) Exchange Server 2010
3 48 (5.71%) Exchange Server 2007
4 35 (4.17%) SharePoint
5 31 (3.69%) Exchange Server 2003
5 31 (3.69%) IIS
6 26 (3.10%) Blackberry Enterprise Server
7 25 (2.98%) Exchange Server 2013
8 18 (2.14%) IBM Notes
9 11 (1.31%) WorkSite
9 11 (1.31%) Lync
10 10 (1.19%) CMS
11 4 (0.48%) SharePoint 2013
12 3 (0.36%) SharePoint 2010
12 3 (0.36%) MS Project Server
13 2 (0.24%) SharePoint Server
13 2 (0.24%) Tomcat
14 1 (0.12%) WebLogic
14 1 (0.12%) Apache
14 1 (0.12%) JBoss
Applications
1 341 (40.60%) MS Office
2 274 (32.62%) MS Excel
3 14 (1.67%) MS PowerPoint
4 5 (0.60%) MS Visio
5 2 (0.24%) Spreadsheet
5 2 (0.24%) MS Project
6 1 (0.12%) Photoshop
6 1 (0.12%) Adobe Creative Suite
6 1 (0.12%) S-PLUS
Business Applications
1 5 (0.60%) Line 500
2 4 (0.48%) SAP ERP
2 4 (0.48%) Visualfiles
3 3 (0.36%) Dynamics CRM
3 3 (0.36%) SAP Business One
4 2 (0.24%) ResourceLink
5 1 (0.12%) GoldMine
5 1 (0.12%) Misys Midas
5 1 (0.12%) Dynamics NAV
5 1 (0.12%) Summit
5 1 (0.12%) Cognos TM1
5 1 (0.12%) Remedy ITSM
Cloud Services
1 13 (1.55%) Office 365
2 2 (0.24%) Amazon AWS
3 1 (0.12%) Google Apps
3 1 (0.12%) Cloud Computing
3 1 (0.12%) Microsoft Azure
Communications & Networking
1 131 (15.60%) TCP/IP
2 106 (12.62%) LAN
3 104 (12.38%) DNS
4 89 (10.60%) WAN
5 82 (9.76%) DHCP
6 75 (8.93%) VPN
7 68 (8.10%) Firewall
8 61 (7.26%) Internet
9 45 (5.36%) VoIP
10 28 (3.33%) SMTP
11 25 (2.98%) Wireless
12 23 (2.74%) Wi-Fi
13 17 (2.02%) SAN
14 14 (1.67%) Cisco IPT
15 11 (1.31%) Intranet
16 10 (1.19%) SSH
17 9 (1.07%) VLAN
18 8 (0.95%) iSCSI
19 7 (0.83%) HTTPS
19 7 (0.83%) FTP
Database & Business Intelligence
1 85 (10.12%) SQL Server
2 15 (1.79%) SQL Server 2008
3 14 (1.67%) Relational Database
4 13 (1.55%) Crystal Reports
5 9 (1.07%) SQL Server 2005
6 7 (0.83%) SQL Server Reporting Services
7 5 (0.60%) MySQL
8 4 (0.48%) SAP BW
8 4 (0.48%) Oracle Database
8 4 (0.48%) SQL Server Integration Services
9 3 (0.36%) SQL Server 2012
10 2 (0.24%) MarkLogic
10 2 (0.24%) Cognos Impromptu
10 2 (0.24%) Oracle Reports
11 1 (0.12%) MS Access
11 1 (0.12%) FileMaker
11 1 (0.12%) PostgreSQL
Development Applications
1 5 (0.60%) Visual Studio
2 2 (0.24%) SQL Server Management Studio (SSMS)
3 1 (0.12%) Toad
3 1 (0.12%) Dreamweaver
3 1 (0.12%) JIRA
General
1 155 (18.45%) Finance
2 44 (5.24%) Legal
3 33 (3.93%) Financial Institution
4 27 (3.21%) Back Office
4 27 (3.21%) Telecoms
5 26 (3.10%) Law
5 26 (3.10%) Retail
6 18 (2.14%) Front Office
7 15 (1.79%) Banking
8 9 (1.07%) Aerospace
9 8 (0.95%) Marketing
10 7 (0.83%) Advertising
11 6 (0.71%) Manufacturing
12 4 (0.48%) Games
12 4 (0.48%) Dutch Language
12 4 (0.48%) German Language
13 3 (0.36%) Investment Banking
13 3 (0.36%) Electronics
14 2 (0.24%) Billing
14 2 (0.24%) Retail Banking
Libraries, Frameworks & Software Standards
1 24 (2.86%) Software Packaging
2 19 (2.26%) HTML
3 8 (0.95%) .NET
4 7 (0.83%) Web Services
5 6 (0.71%) CSS
6 5 (0.60%) XML
6 5 (0.60%) LAMP
7 4 (0.48%) Middleware
8 3 (0.36%) ASP.NET
9 2 (0.24%) XSLT
9 2 (0.24%) WSDL
9 2 (0.24%) ASP.NET Web Forms
10 1 (0.12%) Hibernate
10 1 (0.12%) Oracle Fusion
Miscellaneous
1 87 (10.36%) Blackberry
2 68 (8.10%) Computer Science
3 40 (4.76%) Management Information System
3 40 (4.76%) Analytical Skills
4 37 (4.40%) iPhone
5 26 (3.10%) Hedge funds
6 11 (1.31%) Video Conferencing
7 10 (1.19%) Fat Client
7 10 (1.19%) Mathematics
7 10 (1.19%) Thin Client
8 9 (1.07%) EPoS
9 7 (0.83%) iPad
10 4 (0.48%) Replication
10 4 (0.48%) User Experience
11 3 (0.36%) Smartphone
11 3 (0.36%) CCTV
11 3 (0.36%) Spread Betting
11 3 (0.36%) Client/Server
12 2 (0.24%) Handset
12 2 (0.24%) Derivative
Operating Systems
1 622 (74.05%) Windows
2 338 (40.24%) Windows 7
3 219 (26.07%) Windows Server 2008
4 161 (19.17%) Windows Server 2003
5 108 (12.86%) Windows XP
6 102 (12.14%) Windows Server 2012
7 72 (8.57%) Linux
8 63 (7.50%) Windows 8
9 29 (3.45%) UNIX
9 29 (3.45%) Android
10 19 (2.26%) Windows Vista
11 15 (1.79%) Mac OS X
12 9 (1.07%) Apple iOS
13 6 (0.71%) Solaris
14 5 (0.60%) Windows Mobile
14 5 (0.60%) Windows 2000 Server
15 3 (0.36%) Red Hat Enterprise Linux
15 3 (0.36%) Mac OS
15 3 (0.36%) Windows 2000
16 2 (0.24%) Windows Phone
Processes & Methodologies
1 180 (21.43%) ITIL
2 45 (5.36%) Disaster Recovery
3 31 (3.69%) Service Management
4 30 (3.57%) CRM
5 28 (3.33%) Service Delivery
6 23 (2.74%) Incident Management
7 20 (2.38%) Change Management
8 19 (2.26%) ERP
9 17 (2.02%) Continuous Improvement
9 17 (2.02%) Boundary Protection
10 16 (1.90%) Problem Management
11 14 (1.67%) Investment Management
11 14 (1.67%) Information Security
12 13 (1.55%) Change Control
13 12 (1.43%) Time Management
13 12 (1.43%) Asset Management
13 12 (1.43%) Document Management
14 11 (1.31%) Data Protection
14 11 (1.31%) Project Management
14 11 (1.31%) Performance Monitoring
Programming Languages
1 96 (11.43%) SQL
2 45 (5.36%) PowerShell
3 33 (3.93%) Perl
4 14 (1.67%) C
4 14 (1.67%) C#
5 13 (1.55%) VB
6 10 (1.19%) T-SQL
6 10 (1.19%) VBScript
7 7 (0.83%) Python
7 7 (0.83%) Shell Script
7 7 (0.83%) Java
7 7 (0.83%) JavaScript
8 5 (0.60%) PHP
8 5 (0.60%) PL/SQL
9 3 (0.36%) VBA
10 1 (0.12%) RPG
10 1 (0.12%) C++
10 1 (0.12%) RPG IV
10 1 (0.12%) VB.NET
Qualifications
1 143 (17.02%) Degree
2 71 (8.45%) Microsoft Certification
3 56 (6.67%) MCP
4 39 (4.64%) MCSE
5 36 (4.29%) MCSA
5 36 (4.29%) Cisco Certification
6 31 (3.69%) CCNA
7 24 (2.86%) ITIL Certification
8 23 (2.74%) MCITP
9 22 (2.62%) MCTS
10 14 (1.67%) ITIL Foundation Certificate
11 12 (1.43%) PhD
12 8 (0.95%) HND
13 7 (0.83%) Security Cleared
14 6 (0.71%) MCT
14 6 (0.71%) A+ Certification
15 5 (0.60%) VMware Certified Professional (VCP)
15 5 (0.60%) SC Cleared
16 4 (0.48%) MCDST
17 3 (0.36%) CCNP
Quality Assurance & Compliance
1 71 (8.45%) SLA
2 20 (2.38%) ISO/IEC 27001
3 4 (0.48%) ISO 9001
4 2 (0.24%) HL7
5 1 (0.12%) QA
5 1 (0.12%) ISO 9000
5 1 (0.12%) BS7799
5 1 (0.12%) Sarbanes-Oxley
System Software
1 474 (56.43%) Active Directory
2 113 (13.45%) VMware Infrastructure
3 36 (4.29%) VMware ESX
4 33 (3.93%) Hyper-V
5 27 (3.21%) XenApp
6 24 (2.86%) VMware Workstation
7 17 (2.02%) IMail Server
8 12 (1.43%) MetaFrame
8 12 (1.43%) Terminal Services
9 10 (1.19%) vSphere
10 9 (1.07%) XenDesktop
11 7 (0.83%) VMware ESXi
12 5 (0.60%) Microsoft Virtual Server
13 4 (0.48%) XenServer
14 1 (0.12%) VMware Server
14 1 (0.12%) Terminal Server
Systems Management
1 22 (2.62%) SCCM
2 21 (2.50%) Backup Exec
3 15 (1.79%) WSUS
4 13 (1.55%) NetBackup
5 11 (1.31%) Norton AntiVirus
6 4 (0.48%) SCOM
7 2 (0.24%) SCVMM
7 2 (0.24%) Cisco UCCX
7 2 (0.24%) Cisco CUCM
8 1 (0.12%) Symantec Endpoint Protection
8 1 (0.12%) OpenView Configuration Management
8 1 (0.12%) Nagios
8 1 (0.12%) ARCserve
8 1 (0.12%) Nessus
Vendors
1 433 (51.55%) Microsoft
2 163 (19.40%) VMware
3 140 (16.67%) Citrix
4 86 (10.24%) Cisco
5 34 (4.05%) Symantec
6 28 (3.33%) Apple
7 26 (3.10%) Avaya
8 22 (2.62%) HP
9 21 (2.50%) Dell
10 20 (2.38%) LANDesk
11 18 (2.14%) Lotus
12 17 (2.02%) Bloomberg
13 15 (1.79%) Reuters
14 12 (1.43%) Veritas
15 11 (1.31%) Oracle
16 9 (1.07%) SAP
17 8 (0.95%) Google
18 7 (0.83%) SonicWALL
18 7 (0.83%) McAfee
18 7 (0.83%) Sophos
High Wycombe, Buckinghamshire
Ashdown IT
Salary: £25000 - £35000 per annum + benefits + oncall allowance
Posted: 4 hours ago
Newbury, Berkshire
Webrecruit
Salary: Up to £27,000 per annum Plus Performance Related Bonus
Posted: 4 hours ago
Reading
People Source
Salary: £30000 - £35000 per annum + benefits
Posted: 19 hours ago
Livingston, West Lothian
SMA Vehicle Remarketing
Salary: From £20,000 to £25,000 per annum Dependant upon experience
Posted: Yesterday
Edinburgh, Midlothian
Resource Management - Royal London
Salary: bonus + benefits
Posted: Yesterday
Preston, Lancashire
networx
Posted: Yesterday
Bristol, Avon
ReThink Recruitment
Salary: £25000 - £35000.00 per annum + Pension, Medical, Bonus
Posted: Yesterday
Manchester
Ascent People
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Midlands
Capita ITPS
Salary: £24000 - £26000 per annum
Posted: 2 days ago
Manchester
Blue Town Online
Salary: £20k per year
Posted: 2 days ago
Colchester, Essex
Information Technology Services
Salary: £23k - 29k per year
Posted: 2 days ago
London
ARC IT Recruitment Ltd
Salary: £45000 Per Annum + great benefits
Posted: 5 days ago
London
Vadis People
Salary: circ £24,000 - £35,000 DoE
Posted: 5 days ago
Edinburgh, Midlothian
Resource Management
Salary: £25000 - £35000 per annum + bonus + benefits
Posted: 6 days ago
Slough
The People Network
Salary: £18000 - £25000 per annum + shift allowance
Posted: 6 days ago
Woking, Surrey
Broady Limited
Salary: From £18,000 to £25,000 per annum + shift allowance + benefits
Posted: 6 days ago
Paddington,
Brightred Resourcing
Salary: £20,000 - £30,000 per year
Posted: 7 days ago
London
Huxley Banking & Financial Services
Salary: £30000 - £35000 per annum + competitive
Posted: 7 days ago
Wimbledon
Huxley Banking & Financial Services
Salary: £40000 - £45000 per annum + competitive
Posted: 7 days ago
Slough
Hays IT - Uk Posting account
Salary: £20000.00 - £25000.00 per annum
Posted: 8 days ago