The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 517 575 667
Rank change year-on-year
+58 +92
Permanent jobs requiring an IT Support Analyst 418 318 212
As % of all permanent IT jobs located in the UK 0.40% 0.31% 0.19%
As % of the Job Titles category 0.42% 0.32% 0.20%
Number of salaries quoted 382 283 195
Average salary £26,000 £26,000 £25,000
Average salary % change year-on-year
- +4.00%
90% offered a salary of more than £20,500 £19,050 £19,000
10% offered a salary of more than £37,500 £32,950 £35,000
UK excluding London average salary £24,000 £23,500 £24,000
% change year-on-year
+2.12% -2.08%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99917 98112 105285
As % of all permanent IT jobs located in the UK 94.81% 94.57% 95.14%
Number of salaries quoted 83183 79195 90333
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 27 January 2015 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +48 374 £26,000 - 64
London +106 203 £28,000 -6.66% 23
South East -34 67 £25,000 +11.11% 15
City of London +32 49 £26,000 -11.86% 5
Berkshire +15 29 £26,000 +0.97% 3
Scotland +32 25 £27,500 +27.90% 5
South West 0 22 £23,000 +15.00% 6
Edinburgh +17 19 £30,000 +39.53%
West Midlands -2 19 £24,000 +6.66% 3
North West -15 19 £22,000 -8.33% 8
West Yorkshire -9 15 £21,500 - 2
Yorkshire -24 15 £21,500 - 2
East of England -34 15 £26,000 -5.45% 2
East Sussex - 15 £25,000 - 1
Manchester -2 13 £22,000 -4.34% 5
Leeds -8 13 £21,500 - 1
East Midlands +18 12 £26,000 +15.55% 4
Surrey 0 12 £22,000 -2.22% 3
Brighton - 11 £25,000 -
Croydon +18 9 £24,000 -23.80% 1
Slough +5 9 £22,500 -16.66% 1
Coventry - 9 £25,000 -
Maidenhead +14 8 £32,500 +8.33% 1
Northamptonshire -3 8 £26,875 +4.36%
Dorset - 8 £24,000 - 1
Newbury -2 7 £26,000 +20.93%
Bristol -3 6 £24,000 +4.34% 5
Somerset +10 5 £19,500 +18.18%
Reading +6 5 £30,000 +25.00%
Essex -26 5 £26,000 +8.33% 1

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 27 January 2015, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 608 (75.15%) Windows
2 468 (57.85%) Active Directory
3 436 (53.89%) Microsoft
4 350 (43.26%) MS Office
5 325 (40.17%) Windows 7
6 252 (31.15%) MS Excel
7 236 (29.17%) MS Exchange
8 214 (26.45%) Windows Server 2008
9 194 (23.98%) ITIL
10 172 (21.26%) Finance
11 167 (20.64%) VMware
12 162 (20.02%) Citrix
13 156 (19.28%) Degree
14 142 (17.55%) Windows Server 2003
15 128 (15.82%) VMware Infrastructure
16 103 (12.73%) Windows XP
16 103 (12.73%) LAN
16 103 (12.73%) TCP/IP
17 98 (12.11%) Exchange Server 2010
17 98 (12.11%) Windows Server 2012
18 92 (11.37%) WAN
19 86 (10.63%) SQL
20 84 (10.38%) Blackberry
21 82 (10.14%) VPN
21 82 (10.14%) DNS
22 79 (9.77%) Computer Science
23 75 (9.27%) Windows 8
23 75 (9.27%) Linux
24 73 (9.02%) SQL Server
24 73 (9.02%) Cisco

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 27 January 2015, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 236 (29.17%) MS Exchange
2 98 (12.11%) Exchange Server 2010
3 39 (4.82%) Exchange Server 2007
4 38 (4.70%) SharePoint
5 26 (3.21%) Blackberry Enterprise Server
6 25 (3.09%) IIS
7 24 (2.97%) Exchange Server 2013
8 23 (2.84%) Exchange Server 2003
9 14 (1.73%) IBM Notes
10 11 (1.36%) Lync
11 10 (1.24%) WorkSite
12 8 (0.99%) CMS
13 5 (0.62%) SharePoint 2013
14 3 (0.37%) SharePoint 2010
14 3 (0.37%) Moodle
14 3 (0.37%) MS Project Server
15 2 (0.25%) SharePoint Server
15 2 (0.25%) Drupal
15 2 (0.25%) WordPress
15 2 (0.25%) nginx
Applications
1 350 (43.26%) MS Office
2 252 (31.15%) MS Excel
3 11 (1.36%) MS PowerPoint
4 5 (0.62%) MS Visio
5 2 (0.25%) Spreadsheet
5 2 (0.25%) Photoshop
5 2 (0.25%) MS Project
6 1 (0.12%) Adobe Creative Suite
6 1 (0.12%) Adobe Illustrator
Business Applications
1 4 (0.49%) Visualfiles
1 4 (0.49%) SAP ERP
1 4 (0.49%) Line 500
2 2 (0.25%) Dynamics CRM
2 2 (0.25%) Dynamics AX
2 2 (0.25%) ResourceLink
2 2 (0.25%) GoldMine
2 2 (0.25%) SAP Business One
3 1 (0.12%) Misys Midas
3 1 (0.12%) SAP Oil and Gas
3 1 (0.12%) Remedy ITSM
3 1 (0.12%) Magento
Cloud Services
1 20 (2.47%) Office 365
2 2 (0.25%) IaaS
2 2 (0.25%) Cloud Computing
2 2 (0.25%) SaaS
2 2 (0.25%) PaaS
2 2 (0.25%) Google Apps
3 1 (0.12%) Microsoft Azure
3 1 (0.12%) Amazon AWS
Communications & Networking
1 103 (12.73%) LAN
1 103 (12.73%) TCP/IP
2 92 (11.37%) WAN
3 82 (10.14%) VPN
3 82 (10.14%) DNS
4 69 (8.53%) Firewall
5 67 (8.28%) DHCP
6 52 (6.43%) VoIP
6 52 (6.43%) Internet
7 25 (3.09%) Wi-Fi
8 24 (2.97%) SMTP
9 19 (2.35%) Wireless
10 16 (1.98%) SAN
11 15 (1.85%) Cisco IPT
12 12 (1.48%) VLAN
13 10 (1.24%) iSCSI
14 9 (1.11%) SSH
15 7 (0.87%) Intranet
16 5 (0.62%) IP Telephony
16 5 (0.62%) 3G
Database & Business Intelligence
1 73 (9.02%) SQL Server
2 13 (1.61%) Crystal Reports
2 13 (1.61%) Relational Database
3 10 (1.24%) SQL Server Reporting Services
4 9 (1.11%) SQL Server 2008
5 7 (0.87%) SQL Server 2005
6 6 (0.74%) SQL Server Integration Services
7 5 (0.62%) MySQL
8 4 (0.49%) SAP BW
8 4 (0.49%) Oracle Database
9 3 (0.37%) SQL Server 2012
10 2 (0.25%) Cognos Impromptu
11 1 (0.12%) FileMaker
11 1 (0.12%) Oracle Reports
11 1 (0.12%) MS Access
Development Applications
1 5 (0.62%) Visual Studio
2 1 (0.12%) Dreamweaver
2 1 (0.12%) JIRA
General
1 172 (21.26%) Finance
2 42 (5.19%) Financial Institution
3 38 (4.70%) Telecoms
4 36 (4.45%) Legal
5 28 (3.46%) Back Office
6 22 (2.72%) Law
7 20 (2.47%) Retail
8 18 (2.22%) Banking
9 16 (1.98%) Front Office
10 13 (1.61%) Marketing
11 8 (0.99%) Advertising
12 7 (0.87%) Manufacturing
12 7 (0.87%) Games
13 5 (0.62%) Aerospace
13 5 (0.62%) German Language
14 4 (0.49%) Dutch Language
14 4 (0.49%) Automotive
14 4 (0.49%) Electronics
15 3 (0.37%) Investment Banking
16 2 (0.25%) Mandarin Language
Libraries, Frameworks & Software Standards
1 30 (3.71%) Software Packaging
2 16 (1.98%) HTML
3 6 (0.74%) CSS
4 5 (0.62%) .NET
5 3 (0.37%) Web Services
5 3 (0.37%) XML
6 2 (0.25%) XSLT
6 2 (0.25%) WSDL
6 2 (0.25%) Middleware
6 2 (0.25%) FIX Protocol
6 2 (0.25%) ASP.NET
Miscellaneous
1 84 (10.38%) Blackberry
2 79 (9.77%) Computer Science
3 42 (5.19%) Analytical Skills
4 34 (4.20%) Management Information System
5 32 (3.96%) Hedge funds
6 29 (3.58%) iPhone
7 13 (1.61%) Mathematics
8 12 (1.48%) Video Conferencing
9 9 (1.11%) Fat Client
9 9 (1.11%) Thin Client
10 8 (0.99%) CCTV
10 8 (0.99%) iPad
11 4 (0.49%) Open Source
11 4 (0.49%) Handset
11 4 (0.49%) Client/Server
11 4 (0.49%) EPoS
11 4 (0.49%) PDA
12 3 (0.37%) Spread Betting
12 3 (0.37%) Derivative
12 3 (0.37%) Smartphone
Operating Systems
1 608 (75.15%) Windows
2 325 (40.17%) Windows 7
3 214 (26.45%) Windows Server 2008
4 142 (17.55%) Windows Server 2003
5 103 (12.73%) Windows XP
6 98 (12.11%) Windows Server 2012
7 75 (9.27%) Windows 8
7 75 (9.27%) Linux
8 33 (4.08%) UNIX
9 31 (3.83%) Android
10 20 (2.47%) Mac OS X
10 20 (2.47%) Windows Vista
11 13 (1.61%) Apple iOS
12 6 (0.74%) Mac OS X Server
13 5 (0.62%) Windows Mobile
13 5 (0.62%) Solaris
14 4 (0.49%) Windows Phone
15 3 (0.37%) Red Hat Enterprise Linux
15 3 (0.37%) Mac OS
16 2 (0.25%) Windows 2000 Server
Processes & Methodologies
1 194 (23.98%) ITIL
2 54 (6.67%) Disaster Recovery
3 33 (4.08%) Service Delivery
4 30 (3.71%) Incident Management
5 25 (3.09%) Service Management
5 25 (3.09%) CRM
6 22 (2.72%) Change Management
7 21 (2.60%) Boundary Protection
8 20 (2.47%) ERP
9 18 (2.22%) Problem Management
10 17 (2.10%) Continuous Improvement
11 14 (1.73%) Investment Management
11 14 (1.73%) Document Management
12 13 (1.61%) Change Control
13 11 (1.36%) Time Management
13 11 (1.36%) Information Security
14 10 (1.24%) Asset Management
14 10 (1.24%) Project Management
14 10 (1.24%) Data Protection
14 10 (1.24%) Mentoring
Programming Languages
1 86 (10.63%) SQL
2 50 (6.18%) PowerShell
3 39 (4.82%) Perl
4 11 (1.36%) C
4 11 (1.36%) C#
4 11 (1.36%) VB
5 9 (1.11%) Python
6 8 (0.99%) T-SQL
6 8 (0.99%) VBScript
6 8 (0.99%) JavaScript
7 5 (0.62%) PHP
8 4 (0.49%) Java
8 4 (0.49%) Shell Script
8 4 (0.49%) VBA
9 2 (0.25%) Bash Shell
9 2 (0.25%) PL/SQL
10 1 (0.12%) RPG
10 1 (0.12%) C++
10 1 (0.12%) RPG IV
10 1 (0.12%) VB.NET
Qualifications
1 156 (19.28%) Degree
2 69 (8.53%) Microsoft Certification
3 52 (6.43%) MCP
4 37 (4.57%) MCSE
5 35 (4.33%) MCSA
6 34 (4.20%) Cisco Certification
7 28 (3.46%) CCNA
8 24 (2.97%) ITIL Certification
9 23 (2.84%) MCITP
10 19 (2.35%) MCTS
11 17 (2.10%) ITIL Foundation Certificate
12 16 (1.98%) PhD
13 10 (1.24%) A+ Certification
14 9 (1.11%) HND
15 7 (0.87%) Security Cleared
16 6 (0.74%) MCT
17 4 (0.49%) CCNP
17 4 (0.49%) VMware Certified Professional (VCP)
17 4 (0.49%) MCDST
17 4 (0.49%) SC Cleared
Quality Assurance & Compliance
1 70 (8.65%) SLA
2 17 (2.10%) ISO/IEC 27001
3 3 (0.37%) HL7
3 3 (0.37%) ISO 9001
4 2 (0.25%) QA
5 1 (0.12%) ISO 9000
5 1 (0.12%) Sarbanes-Oxley
System Software
1 468 (57.85%) Active Directory
2 128 (15.82%) VMware Infrastructure
3 41 (5.07%) VMware ESX
4 37 (4.57%) Hyper-V
5 30 (3.71%) VMware Workstation
6 28 (3.46%) XenApp
7 15 (1.85%) IMail Server
8 12 (1.48%) MetaFrame
9 11 (1.36%) Terminal Services
10 10 (1.24%) vSphere
11 9 (1.11%) VMware ESXi
12 8 (0.99%) XenDesktop
13 5 (0.62%) Microsoft Virtual Server
14 4 (0.49%) XenServer
15 1 (0.12%) VMware Server
Systems Management
1 23 (2.84%) Backup Exec
2 22 (2.72%) SCCM
3 15 (1.85%) WSUS
4 12 (1.48%) NetBackup
5 11 (1.36%) Norton AntiVirus
6 3 (0.37%) ARCserve
7 2 (0.25%) SCOM
7 2 (0.25%) Cisco UCCX
7 2 (0.25%) Cisco CUCM
8 1 (0.12%) Symantec Endpoint Protection
8 1 (0.12%) Casper Suite
8 1 (0.12%) SCVMM
8 1 (0.12%) OpenView Configuration Management
Vendors
1 436 (53.89%) Microsoft
2 167 (20.64%) VMware
3 162 (20.02%) Citrix
4 73 (9.02%) Cisco
5 33 (4.08%) Symantec
6 27 (3.34%) HP
6 27 (3.34%) Apple
7 23 (2.84%) Dell
8 22 (2.72%) LANDesk
9 18 (2.22%) Bloomberg
10 16 (1.98%) Avaya
10 16 (1.98%) Reuters
11 14 (1.73%) Lotus
12 12 (1.48%) Veritas
12 12 (1.48%) Google
13 11 (1.36%) SAP
14 9 (1.11%) Oracle
15 8 (0.99%) McAfee
15 8 (0.99%) Sophos
16 7 (0.87%) SonicWALL
Manchester, Lancashire
Fruition IT Resources Limited
Salary: £25000 - £28000 per annum + Benefits
Posted: 12 hours ago
Hove, East Sussex
EasyWebRecruitment.com
Salary: Circa £25,000 depending on experience
Posted: 13 hours ago
Fife
HAYS INFORMATION TECHNOLOGY
Posted: 13 hours ago
Nottingham, Nottinghamshire
Bluetownonline
Salary: £20,566 - 21,777 per year
Posted: 14 hours ago
North London
Square One Resources
Salary: From £28,000 to £35,000 per annum
Posted: 20 hours ago
Harlow, Essex
CV Screen Ltd
Salary: £16k - 18k per year + benefits
Posted: Yesterday
Portsmouth, Hampshire
Gerrard White
Salary: £26000 - £30000 per annum
Posted: Yesterday
Manchester, Lancashire
Westek Recruitment
Salary: £22000 - £23000 per annum + Benefits Package
Posted: Yesterday
West London
Ashdown IT
Salary: £18000 - £25000 per annum
Posted: Yesterday
West London
Ashdown IT
Salary: £35000 - £45000 per annum + benefits
Posted: Yesterday
Nottingham, Nottinghamshire
Capita ITPS
Salary: £26000 per annum
Posted: Yesterday
Abingdon, Oxfordshire
Redrock Consulting Ltd
Salary: £17000 - £19500 per annum + Good Benefits Package
Posted: Yesterday
Midlands
Capita ITPS
Salary: £24000 - £26000 per annum
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £28000 per annum + Bonus + Excellent Benefits
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £17000.00 - £20000.00 per annum
Posted: Yesterday
Teddington, Middlesex
Think IT Recruitment
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 days ago
London
Information Technology Services
Salary: £36k - 38k per year + benefits
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £27,000 per annum
Posted: 3 days ago
Surrey
ARC IT Recruitment Ltd
Salary: £20000 - £24000 Per Annum
Posted: 4 days ago
City, London
Miller Maxwell Ltd
Salary: From £28,000 to £32,000 per annum plus bonus & benefits.
Posted: 4 days ago