The statistics below represent IT jobs advertised across the UK that had IT Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 438 558 482
Rank change year-on-year
+120 -76
Permanent jobs requiring an IT Support Analyst 606 475 643
As % of all permanent IT jobs located in the UK 0.62% 0.43% 0.55%
As % of the Job Titles category 0.64% 0.45% 0.57%
Number of salaries quoted 563 420 576
Median salary £27,000 £25,000 £26,000
Median salary % change year-on-year
+8.00% -3.84%
90% offered a salary of more than £21,000 £19,250 £20,000
10% offered a salary of more than £40,000 £37,500 £36,500
UK excluding London median salary £25,000 £23,500 £24,000
% change year-on-year
+6.38% -2.08%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94446 105603 113036
As % of all permanent IT jobs located in the UK 96.45% 96.30% 96.48%
Number of salaries quoted 79450 87181 92036
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 30 July 2016 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +94 572 £27,000 +8.00% 55
London +77 203 £30,000 - 14
South East +36 152 £26,750 +7.00% 14
Yorkshire +75 80 £24,300 +8.00% 4
West Yorkshire +35 51 £24,500 +8.88% 3
Leeds +46 43 £24,150 -9.71% 2
Berkshire +17 43 £32,500 +68.83% 2
West Midlands +16 38 £25,500 +5.15% 3
City of London +68 37 £32,500 +8.33% 3
South West +21 32 £24,500 +3.15% 5
East of England +17 31 £25,250 +12.22% 2
Surrey +29 30 £28,000 +1.81% 3
North West +24 26 £27,500 +12.24% 10
Hertfordshire +28 19 £20,500 -21.15% 2
West Sussex +10 19 £40,000 +77.77%
Birmingham -5 18 £26,500 -15.20% 1
Bristol +27 14 £26,000 +1.96% 1
Buckinghamshire +25 14 £19,750 -10.22% 2
Haywards Heath +16 14 £40,000 +6.66%
Manchester -8 14 £27,500 +12.24% 5
East Sussex +9 13 £25,000 - 1
East Yorkshire +4 13 £23,000 -29.23%
Maidenhead +2 13 £29,000 -7.93%
Orpington - 13 £22,500 -
Brighton +16 12 £25,000 - 1
Oxfordshire -23 12 £25,000 +4.16% 3
Windsor - 12 £47,500 -
Hampshire -9 11 £22,000 -10.20% 3
East Midlands -10 10 £22,000 +4.76% 3
Croydon - 10 £28,750 -

IT Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 30 July 2016, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support Analyst in the job title.

1 769 (67.34%) Windows
2 653 (57.18%) Active Directory
3 534 (46.76%) Microsoft
4 397 (34.76%) MS Office
5 365 (31.96%) Windows 7
6 348 (30.47%) Windows Server
7 314 (27.50%) MS Excel
8 253 (22.15%) ITIL
9 252 (22.07%) MS Exchange
10 236 (20.67%) Windows Server 2008
11 207 (18.13%) VMware
12 171 (14.97%) Windows Server 2012
13 167 (14.62%) Citrix
14 161 (14.10%) Office 365
15 157 (13.75%) SQL
16 149 (13.05%) Finance
17 138 (12.08%) Degree
17 138 (12.08%) Microsoft Certification
18 133 (11.65%) VMware Infrastructure
19 122 (10.68%) Windows 8
20 106 (9.28%) SQL Server
21 105 (9.19%) Cisco
22 100 (8.76%) Firewall
23 90 (7.88%) DNS
23 90 (7.88%) MCSE
24 88 (7.71%) Windows 10
24 88 (7.71%) TCP/IP
25 87 (7.62%) Hyper-V
25 87 (7.62%) VPN
25 87 (7.62%) Exchange Server 2010

IT Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 252 (22.07%) MS Exchange
2 87 (7.62%) Exchange Server 2010
3 68 (5.95%) Exchange Server 2013
4 51 (4.47%) IIS
5 46 (4.03%) SharePoint
6 31 (2.71%) Exchange Server 2007
7 29 (2.54%) Skype for Business
8 16 (1.40%) Blackberry Enterprise Server
9 12 (1.05%) Exchange Server 2003
10 6 (0.53%) Apache
10 6 (0.53%) CMS
10 6 (0.53%) JBoss
10 6 (0.53%) Tomcat
11 4 (0.35%) BizTalk Server
12 3 (0.26%) ArcGIS
12 3 (0.26%) IBM Notes
12 3 (0.26%) MS Project Server
12 3 (0.26%) SharePoint 2010
12 3 (0.26%) SharePoint 2013
13 2 (0.18%) WebSphere
Applications
1 397 (34.76%) MS Office
2 314 (27.50%) MS Excel
3 52 (4.55%) MS PowerPoint
4 7 (0.61%) MS Visio
5 6 (0.53%) Adobe Creative Suite
5 6 (0.53%) AutoCAD
5 6 (0.53%) Spreadsheet
6 5 (0.44%) MS Project
7 2 (0.18%) Acrobat
7 2 (0.18%) Photoshop
8 1 (0.088%) SPSS
Business Applications
1 11 (0.96%) Dynamics CRM
2 7 (0.61%) Dynamics GP
2 7 (0.61%) Oracle Applications
3 6 (0.53%) thinkFolio
4 4 (0.35%) Sage CRM
4 4 (0.35%) Unit4 Business World
5 3 (0.26%) Eikon
5 3 (0.26%) Infor M3
5 3 (0.26%) SAP Oil and Gas
5 3 (0.26%) SunGard APT
6 2 (0.18%) Magento
6 2 (0.18%) Northgate Housing
6 2 (0.18%) Orchard Housing
7 1 (0.088%) Aareon QL
7 1 (0.088%) Academy Housing
7 1 (0.088%) Line 50
7 1 (0.088%) MIS ActiveH
7 1 (0.088%) OPENHousing
7 1 (0.088%) TrackWise
7 1 (0.088%) Visualfiles
Cloud Services
1 161 (14.10%) Office 365
2 27 (2.36%) Amazon AWS
2 27 (2.36%) Microsoft Azure
3 19 (1.66%) Google Apps
4 12 (1.05%) SaaS
5 4 (0.35%) Cloud Computing
6 3 (0.26%) Dropbox
6 3 (0.26%) Google Analytics
6 3 (0.26%) Mimecast
7 2 (0.18%) Google Drive
Communications & Networking
1 100 (8.76%) Firewall
2 90 (7.88%) DNS
3 88 (7.71%) TCP/IP
4 87 (7.62%) VPN
5 80 (7.01%) DHCP
5 80 (7.01%) LAN
6 75 (6.57%) WAN
7 70 (6.13%) VoIP
8 44 (3.85%) SAN
9 25 (2.19%) Wi-Fi
10 24 (2.10%) Remote Desktop
11 21 (1.84%) IP Telephony
12 17 (1.49%) Wireless
13 15 (1.31%) PBX
14 14 (1.23%) iSCSI
14 14 (1.23%) VLAN
15 13 (1.14%) Internet
15 13 (1.14%) Skype
16 11 (0.96%) Network Security
17 10 (0.88%) Intranet
Database & Business Intelligence
1 106 (9.28%) SQL Server
2 33 (2.89%) SQL Server 2008
3 16 (1.40%) SQL Server 2005
4 12 (1.05%) Relational Database
4 12 (1.05%) SQL Server 2012
5 11 (0.96%) Crystal Reports
6 9 (0.79%) SQL Server Reporting Services
7 7 (0.61%) MySQL
8 5 (0.44%) MS Access
8 5 (0.44%) SQL Server 2000
9 3 (0.26%) GIS
9 3 (0.26%) Oracle Database
9 3 (0.26%) RDBMS
10 2 (0.18%) Data Mining
11 1 (0.088%) Big Data
11 1 (0.088%) Data Warehouse
11 1 (0.088%) Hadoop
11 1 (0.088%) Oracle Database 11g
11 1 (0.088%) QlikView
11 1 (0.088%) SQL Server Integration Services
Development Applications
1 10 (0.88%) JIRA
2 2 (0.18%) Jenkins
2 2 (0.18%) SQL Server Management Studio (SSMS)
3 1 (0.088%) Redmine
3 1 (0.088%) Toad
General
1 149 (13.05%) Finance
2 56 (4.90%) Law
3 48 (4.20%) Legal
4 41 (3.59%) Retail
5 28 (2.45%) Telecoms
6 25 (2.19%) Manufacturing
7 22 (1.93%) Marketing
8 18 (1.58%) Banking
9 15 (1.31%) Advertising
9 15 (1.31%) Games
10 14 (1.23%) German Language
11 12 (1.05%) French Language
11 12 (1.05%) Pharmaceutical
12 9 (0.79%) Front Office
13 6 (0.53%) Investment Banking
13 6 (0.53%) Publishing
14 5 (0.44%) Back Office
14 5 (0.44%) Local Government
15 3 (0.26%) Electronics
15 3 (0.26%) Music Industry
Libraries, Frameworks & Software Standards
1 25 (2.19%) Web Services
2 21 (1.84%) HTML
3 16 (1.40%) .NET
3 16 (1.40%) CSS
4 10 (0.88%) XML
5 7 (0.61%) JSP
6 6 (0.53%) .NET Framework
6 6 (0.53%) Software Packaging
7 3 (0.26%) ASP.NET
7 3 (0.26%) JSON
7 3 (0.26%) XML Messaging
7 3 (0.26%) XMPP
7 3 (0.26%) X-Windows
8 2 (0.18%) COM
8 2 (0.18%) EDI
9 1 (0.088%) XSLT
Miscellaneous
1 63 (5.52%) Analytical Skills
2 59 (5.17%) Blackberry
3 56 (4.90%) Driving Licence
4 38 (3.33%) iPhone
5 36 (3.15%) Data Centre
6 33 (2.89%) Mathematics
7 32 (2.80%) Computer Science
8 30 (2.63%) Clustering
9 29 (2.54%) Smartphone
10 28 (2.45%) iPad
11 17 (1.49%) Replication
12 16 (1.40%) Hedge funds
13 12 (1.05%) Video Conferencing
14 11 (0.96%) Management Information System
15 10 (0.88%) Data Protection Act
16 9 (0.79%) Enterprise Software
17 8 (0.70%) Client/Server
17 8 (0.70%) Fat Client
17 8 (0.70%) Thin Client
18 7 (0.61%) EPoS
Operating Systems
1 769 (67.34%) Windows
2 365 (31.96%) Windows 7
3 348 (30.47%) Windows Server
4 236 (20.67%) Windows Server 2008
5 171 (14.97%) Windows Server 2012
6 122 (10.68%) Windows 8
7 88 (7.71%) Windows 10
8 64 (5.60%) Linux
9 57 (4.99%) Windows Server 2003
10 55 (4.82%) Windows XP
11 19 (1.66%) Mac OS X
12 17 (1.49%) Android
12 17 (1.49%) Apple iOS
12 17 (1.49%) CentOS
12 17 (1.49%) Unix
13 15 (1.31%) Ubuntu
14 10 (0.88%) Windows Vista
15 8 (0.70%) Red Hat Enterprise Linux
16 6 (0.53%) Mac OS
17 5 (0.44%) Windows Mobile
Processes & Methodologies
1 253 (22.15%) ITIL
2 51 (4.47%) Virtual Environments
3 48 (4.20%) Incident Management
4 45 (3.94%) Service Management
5 43 (3.77%) CRM
6 42 (3.68%) Time Management
7 32 (2.80%) Change Management
7 32 (2.80%) Service Delivery
8 30 (2.63%) Disaster Recovery
9 29 (2.54%) Mentoring
10 26 (2.28%) ERP
11 24 (2.10%) Document Management
12 23 (2.01%) Asset Management
12 23 (2.01%) Problem Management
13 21 (1.84%) ITIL V3
13 21 (1.84%) Project Management
13 21 (1.84%) Virtual Infrastructure
14 20 (1.75%) E-Commerce
15 17 (1.49%) Agile Software Development
15 17 (1.49%) ITSM
Programming Languages
1 157 (13.75%) SQL
2 61 (5.34%) PowerShell
3 37 (3.24%) VBScript
4 16 (1.40%) Java
5 15 (1.31%) C#
5 15 (1.31%) JavaScript
6 14 (1.23%) Python
7 9 (0.79%) VBA
8 8 (0.70%) Bash Shell
9 7 (0.61%) Perl
9 7 (0.61%) Shell Script
9 7 (0.61%) T-SQL
9 7 (0.61%) VB
10 5 (0.44%) PL/SQL
11 3 (0.26%) VB.NET
12 2 (0.18%) C
13 1 (0.088%) C++
Qualifications
1 138 (12.08%) Degree
1 138 (12.08%) Microsoft Certification
2 90 (7.88%) MCSE
3 48 (4.20%) MCP
4 47 (4.12%) MCSA
5 30 (2.63%) MCITP
6 26 (2.28%) ITIL Certification
7 14 (1.23%) CCNA
7 14 (1.23%) Cisco Certification
7 14 (1.23%) VMware Certified Professional (VCP)
8 13 (1.14%) A+ Certification
9 12 (1.05%) MCTS
10 8 (0.70%) ITIL Foundation Certificate
11 7 (0.61%) MCDST
11 7 (0.61%) MOS
11 7 (0.61%) Security Cleared
12 6 (0.53%) CCENT
13 5 (0.44%) Dell Certification
14 4 (0.35%) SC Cleared
15 3 (0.26%) Network+ Certification
Quality Assurance & Compliance
1 83 (7.27%) SLA
2 9 (0.79%) ISO/IEC 27001
3 2 (0.18%) QA
4 1 (0.088%) ISO 9001
4 1 (0.088%) PMBOK
System Software
1 653 (57.18%) Active Directory
2 133 (11.65%) VMware Infrastructure
3 87 (7.62%) Hyper-V
4 38 (3.33%) vSphere
5 34 (2.98%) XenApp
6 21 (1.84%) VMware Workstation
7 18 (1.58%) Firmware
7 18 (1.58%) VMware ESXi
8 16 (1.40%) VMware ESX
9 14 (1.23%) Terminal Services
10 11 (0.96%) Terminal Server
11 8 (0.70%) XenDesktop
12 7 (0.61%) Virtual Desktop
13 5 (0.44%) Forefront TMG
14 3 (0.26%) BitLocker
14 3 (0.26%) Virtual Machines
14 3 (0.26%) Virtual Servers
15 1 (0.088%) Citrix Presentation Server
15 1 (0.088%) Sendmail
15 1 (0.088%) UAG
Systems Management
1 80 (7.01%) SCCM
2 29 (2.54%) WSUS
3 14 (1.23%) DameWare
4 10 (0.88%) Backup Exec
5 9 (0.79%) SCOM
6 6 (0.53%) NetBackup
7 5 (0.44%) Perfmon
8 4 (0.35%) McAfee ePO
8 4 (0.35%) Microsoft Data Protection Manager
8 4 (0.35%) Norton AntiVirus
8 4 (0.35%) SCVMM
9 3 (0.26%) Microsoft Clustering
10 2 (0.18%) Nagios
10 2 (0.18%) Systems Management Server (SMS)
11 1 (0.088%) AirWatch
11 1 (0.088%) CA Spectrum
11 1 (0.088%) Casper Suite
11 1 (0.088%) SnapMirror
11 1 (0.088%) SnapVault
11 1 (0.088%) SolarWinds Orion
Vendors
1 534 (46.76%) Microsoft
2 207 (18.13%) VMware
3 167 (14.62%) Citrix
4 105 (9.19%) Cisco
5 51 (4.47%) HP
6 47 (4.12%) Apple
7 44 (3.85%) Dell
8 37 (3.24%) Oracle
9 30 (2.63%) Google
10 21 (1.84%) Mitel
11 20 (1.75%) Sophos
12 18 (1.58%) Red Hat
13 17 (1.49%) Avaya
14 16 (1.40%) IBM
14 16 (1.40%) Veeam
15 14 (1.23%) iManage
16 13 (1.14%) Adobe
16 13 (1.14%) Intel Security
16 13 (1.14%) WatchGuard
17 10 (0.88%) Symantec
Liverpool, Merseyside
Circle Recruitment
Salary: Depending on experience
Posted: Yesterday
Bromley, Kent
Ashdown IT
Salary: £30000 per annum + training + benefits
Posted: Yesterday
London
Clearwater People Solutions
Salary: £20000 - £25000 Per Annum + benefits
Posted: Yesterday
Coventry, West Midlands (County)
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: 2 days ago
Bracknell, Berkshire
Vantage Recruitment Solutions Ltd
Salary: From £22,000 to £32,000 per annum Plus excellent benefits and prospect
Posted: Yesterday
City, London
Ashdown IT
Salary: £29000 per annum + Pension, Healthcare, Gym, Bonus
Posted: Yesterday
Leeds, West Yorkshire
Douglas-Scott
Salary: £20000 - £25000 per annum + Good Package
Posted: 3 days ago
Ilfracombe, Devon
Randstad Technologies
Salary: £23000.00 - £25000.00 per annum + benefits
Posted: 3 days ago
Sheffield, South Yorkshire
4it Recruitment Ltd
Salary: Up to £20,000 per annum + on-call + excellent benefits
Posted: 2 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum negotiable
Posted: Yesterday
Manchester, Lancashire
EasyWebRecruitment.com
Salary: Competitive + bonus + benefits
Posted: Yesterday
Ringwood, Hampshire
CV Screen Ltd
Salary: Up to £22k plus benefits
Posted: 2 days ago
Leeds, West Yorkshire
Spring Technology
Salary: £18000.00 - £20000.00 per annum + + Benefits
Posted: 3 days ago
Manchester, Lancashire
Uniting Ambition
Salary: £20k - 26.5k per year
Posted: 3 days ago
London
Ashdown IT
Salary: £20000 - £23000 per annum + Benefits
Posted: 3 days ago
London
Platform-IT Ltd
Salary: From £27,000 to £33,000 per annum
Posted: 3 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum + 30 day holiday + excellent pension
Posted: 2 days ago
South East London
Ashdown IT
Salary: £30000 per annum + training + benefits
Posted: 4 days ago
Liverpool, Merseyside
Ascent People Ltd
Salary: £20000 - £25000 per annum + Benefits + Bonus
Posted: 3 days ago
Macclesfield, Cheshire
Harvey Nash plc
Posted: 3 days ago
Stirlingshire
Ashdown IT
Salary: £30000 - £35000 per annum + car and benefits
Posted: 3 days ago
Banbury, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum
Posted: 2 days ago
Kettering, Northamptonshire
Crimson Ltd
Salary: £16000 - £18000 per annum + benefits
Posted: 5 days ago
Farnham, Surrey
Austin Fraser
Salary: £30000 - £35000 per annum
Posted: 5 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £24000 per annum + benefits and shift allowance
Posted: 2 days ago
Chessington, Surrey
I4 Recruitment
Salary: £24k - 25k per year
Posted: 4 days ago
City, London
Ashdown IT
Salary: £26000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 4 days ago
Stockport, Cheshire
Actis Recruitment.
Salary: From £20,000 to £25,000 per annum
Posted: 5 days ago
City, London
Networking People
Salary: £28000 - £32000 per annum + Benefits
Posted: 2 days ago
Bristol, Avon
Southern Lights Recruitment
Salary: £20000 - £23000 per annum + Excellent Benefits
Posted: 3 days ago