The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 570 539 623
Rank change year-on-year
-31 +84
Permanent jobs requiring an IT Support Analyst 356 444 259
As % of all permanent IT jobs located in the UK 0.32% 0.37% 0.24%
As % of the Job Titles category 0.34% 0.39% 0.25%
Number of salaries quoted 318 400 237
Average salary £25,000 £25,500 £25,000
Average salary % change year-on-year
-1.96% +2.00%
90% offered a salary of more than £19,250 £20,000 £19,500
10% offered a salary of more than £33,500 £35,000 £34,000
UK excluding London average salary £24,000 £24,000 £24,500
% change year-on-year
- -2.04%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104684 113642 104161
As % of all permanent IT jobs located in the UK 94.50% 94.51% 94.57%
Number of salaries quoted 86404 93317 86694
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 30 June 2015 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -23 331 £25,000 - 38
London -24 120 £30,000 - 8
South East +52 111 £24,500 -1.01% 12
City of London +35 32 £27,500 -8.33% 3
Yorkshire -1 27 £21,000 -10.63% 2
Berkshire +1 23 £19,250 -24.50% 3
East of England -8 22 £25,250 +10.98% 4
Oxfordshire +13 19 £22,500 -2.17% 8
South West -15 19 £25,500 +15.90% 3
Surrey +23 18 £27,000 +8.00% 1
West Yorkshire -5 18 £21,000 -10.63% 2
East Sussex +39 15 £25,000 -50.00%
Scotland +18 15 £24,000 -12.72% 4
North West -14 15 £23,500 +4.44% 4
East Midlands +11 14 £19,500 -18.75% 4
Reading +11 14 £19,250 -10.46% 2
Hampshire +21 13 £21,500 -32.81%
Brighton +33 10 £25,000 -50.00%
Hertfordshire +3 10 £27,000 +42.10% 2
Leeds -8 10 £21,000 -10.63% 1
West Sussex - 10 £29,500 -
Edinburgh +6 8 £24,500 -15.51% 2
Nottinghamshire +2 8 £19,500 -11.36% 1
Buckinghamshire -7 8 £21,500 -9.47%
Derbyshire +1 7 £19,000 -19.14% 1
Bristol -1 7 £27,500 +4.76% 1
Devon -5 7 £32,500 +88.40%
West Midlands -13 7 £26,250 +11.84% 1
Manchester -21 7 £23,500 +20.51% 2
Exeter - 7 £32,500 -

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 30 June 2015, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 600 (75.57%) Windows
2 439 (55.29%) Active Directory
3 410 (51.64%) Microsoft
4 340 (42.82%) MS Office
5 258 (32.49%) Windows 7
6 240 (30.23%) MS Excel
7 222 (27.96%) MS Exchange
8 180 (22.67%) Windows Server 2008
9 166 (20.91%) ITIL
10 164 (20.65%) VMware
11 131 (16.50%) Finance
12 129 (16.25%) VMware Infrastructure
13 123 (15.49%) Citrix
14 122 (15.37%) Degree
15 99 (12.47%) Windows XP
16 97 (12.22%) SLA
17 94 (11.84%) Windows 8
18 93 (11.71%) Firewall
19 87 (10.96%) SQL
20 86 (10.83%) TCP/IP
21 82 (10.33%) Windows Server 2012
22 81 (10.20%) Blackberry
23 72 (9.07%) LAN
24 71 (8.94%) SharePoint
25 70 (8.82%) SQL Server
26 69 (8.69%) Cisco
27 68 (8.56%) Windows Server 2003
28 67 (8.44%) DNS
29 63 (7.93%) VPN
30 60 (7.56%) Microsoft Certification

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 30 June 2015, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 222 (27.96%) MS Exchange
2 71 (8.94%) SharePoint
3 50 (6.30%) Exchange Server 2010
4 34 (4.28%) Blackberry Enterprise Server
5 24 (3.02%) Exchange Server 2013
6 20 (2.52%) WorkSite
7 15 (1.89%) Exchange Server 2007
8 12 (1.51%) IIS
8 12 (1.51%) SharePoint 2013
9 11 (1.39%) SharePoint 2010
10 10 (1.26%) Lync
11 7 (0.88%) Exchange Server 2003
12 6 (0.76%) IBM Notes
13 5 (0.63%) Apache
14 4 (0.50%) CMS
15 3 (0.38%) Moodle
16 2 (0.25%) Drupal
16 2 (0.25%) WordPress
16 2 (0.25%) nginx
16 2 (0.25%) WebLogic
Applications
1 340 (42.82%) MS Office
2 240 (30.23%) MS Excel
3 14 (1.76%) MS PowerPoint
4 7 (0.88%) MS Visio
5 3 (0.38%) Photoshop
5 3 (0.38%) MS Project
5 3 (0.38%) Adobe Illustrator
6 2 (0.25%) Acrobat
7 1 (0.13%) Spreadsheet
Business Applications
1 5 (0.63%) Dynamics AX
2 2 (0.25%) Line 50
2 2 (0.25%) Magento
2 2 (0.25%) Finacle
3 1 (0.13%) Fredhopper
3 1 (0.13%) Markit EDM
3 1 (0.13%) JDE EnterpriseOne
3 1 (0.13%) thinkFolio
3 1 (0.13%) GoldMine
3 1 (0.13%) PeopleSoft HRMS
3 1 (0.13%) SAP Oil and Gas
3 1 (0.13%) assyst
Cloud Services
1 29 (3.65%) Office 365
2 5 (0.63%) Google Apps
3 3 (0.38%) Symantec.cloud
3 3 (0.38%) Cloud Computing
4 2 (0.25%) Microsoft Azure
4 2 (0.25%) Amazon AWS
4 2 (0.25%) SaaS
4 2 (0.25%) PaaS
4 2 (0.25%) IaaS
4 2 (0.25%) Dropbox
4 2 (0.25%) Mimecast
5 1 (0.13%) Google Drive
Communications & Networking
1 93 (11.71%) Firewall
2 86 (10.83%) TCP/IP
3 72 (9.07%) LAN
4 67 (8.44%) DNS
5 63 (7.93%) VPN
6 59 (7.43%) WAN
7 55 (6.93%) DHCP
8 50 (6.30%) Internet
9 29 (3.65%) VoIP
10 21 (2.64%) Wireless
11 20 (2.52%) SAN
12 14 (1.76%) SMTP
12 14 (1.76%) Wi-Fi
13 11 (1.39%) VLAN
13 11 (1.39%) Cisco IOS
14 7 (0.88%) Network Security
14 7 (0.88%) Broadband
15 6 (0.76%) 3G
15 6 (0.76%) iSCSI
16 5 (0.63%) ADSL
Database & Business Intelligence
1 70 (8.82%) SQL Server
2 16 (2.02%) Crystal Reports
3 8 (1.01%) SQL Server Reporting Services
4 7 (0.88%) Relational Database
5 5 (0.63%) SQL Server Integration Services
6 4 (0.50%) QlikView
7 3 (0.38%) RDBMS
7 3 (0.38%) MySQL
8 2 (0.25%) SQL Server 2005
8 2 (0.25%) MS Access
8 2 (0.25%) SQL Server 2008
9 1 (0.13%) SQL Server 2012
9 1 (0.13%) Oracle Database
9 1 (0.13%) InterBase
Development Applications
1 3 (0.38%) Visual Studio
2 2 (0.25%) Bugzilla
2 2 (0.25%) Subversion
2 2 (0.25%) Git (software)
2 2 (0.25%) Redmine
3 1 (0.13%) Eclipse
3 1 (0.13%) MSI
General
1 131 (16.50%) Finance
2 48 (6.05%) Law
3 46 (5.79%) Legal
4 42 (5.29%) Telecoms
5 32 (4.03%) Retail
6 24 (3.02%) Financial Institution
6 24 (3.02%) Games
7 21 (2.64%) Banking
8 16 (2.02%) Front Office
9 15 (1.89%) German Language
10 10 (1.26%) Marketing
11 9 (1.13%) Back Office
11 9 (1.13%) Advertising
12 8 (1.01%) Automotive
12 8 (1.01%) French Language
13 7 (0.88%) Italian Language
13 7 (0.88%) Manufacturing
14 5 (0.63%) Pharmaceutical
14 5 (0.63%) Mandarin Language
15 3 (0.38%) Billing
Libraries, Frameworks & Software Standards
1 19 (2.39%) Software Packaging
2 7 (0.88%) HTML
3 5 (0.63%) FIX Protocol
4 4 (0.50%) .NET
4 4 (0.50%) XML
5 3 (0.38%) XSL
6 2 (0.25%) CSS
6 2 (0.25%) HTML5
7 1 (0.13%) EDI
7 1 (0.13%) Middleware
7 1 (0.13%) Windows SharePoint Services
7 1 (0.13%) Application Packaging
Miscellaneous
1 81 (10.20%) Blackberry
2 55 (6.93%) Computer Science
3 53 (6.68%) Analytical Skills
4 25 (3.15%) Hedge funds
5 23 (2.90%) iPhone
5 23 (2.90%) Management Information System
6 16 (2.02%) Data Centre
7 14 (1.76%) Video Conferencing
8 13 (1.64%) EPoS
9 12 (1.51%) Thin Client
9 12 (1.51%) Fat Client
9 12 (1.51%) User Experience
10 11 (1.39%) iPad
10 11 (1.39%) Mathematics
10 11 (1.39%) CCTV
11 8 (1.01%) Enterprise Software
12 5 (0.63%) Handset
13 4 (0.50%) Smartphone
13 4 (0.50%) NHS
14 3 (0.38%) Derivative
Operating Systems
1 600 (75.57%) Windows
2 258 (32.49%) Windows 7
3 180 (22.67%) Windows Server 2008
4 99 (12.47%) Windows XP
5 94 (11.84%) Windows 8
6 82 (10.33%) Windows Server 2012
7 68 (8.56%) Windows Server 2003
8 57 (7.18%) Linux
9 30 (3.78%) Mac OS X
10 27 (3.40%) Android
11 20 (2.52%) Apple iOS
12 17 (2.14%) Windows Vista
13 16 (2.02%) Windows 2000 Server
14 9 (1.13%) UNIX
14 9 (1.13%) Mac OS X Server
15 3 (0.38%) Windows Phone
16 2 (0.25%) Mac OS
16 2 (0.25%) OS/400
16 2 (0.25%) CentOS
16 2 (0.25%) i5/OS
Processes & Methodologies
1 166 (20.91%) ITIL
2 46 (5.79%) Incident Management
3 40 (5.04%) Service Management
4 32 (4.03%) Disaster Recovery
5 24 (3.02%) Change Management
6 19 (2.39%) Service Delivery
6 19 (2.39%) CRM
6 19 (2.39%) ERP
7 18 (2.27%) Project Management
8 17 (2.14%) Problem Management
8 17 (2.14%) Document Management
9 16 (2.02%) Configuration Management
9 16 (2.02%) Boundary Protection
10 15 (1.89%) Patch Management
11 14 (1.76%) Coaching
12 13 (1.64%) Time Management
13 12 (1.51%) Practice Management
14 11 (1.39%) Asset Management
14 11 (1.39%) Line Management
15 10 (1.26%) Network Management
Programming Languages
1 87 (10.96%) SQL
2 37 (4.66%) PowerShell
3 21 (2.64%) Perl
4 16 (2.02%) VB
5 8 (1.01%) VBA
5 8 (1.01%) C
5 8 (1.01%) C#
6 6 (0.76%) Python
7 5 (0.63%) Bash Shell
7 5 (0.63%) VBScript
7 5 (0.63%) PHP
8 3 (0.38%) Java
8 3 (0.38%) JavaScript
9 2 (0.25%) T-SQL
10 1 (0.13%) Shell Script
Qualifications
1 122 (15.37%) Degree
2 60 (7.56%) Microsoft Certification
3 31 (3.90%) MCP
4 25 (3.15%) Cisco Certification
5 23 (2.90%) CCNA
6 22 (2.77%) MCSE
7 16 (2.02%) MCSA
7 16 (2.02%) PhD
8 14 (1.76%) MCITP
9 13 (1.64%) VMware Certified Professional (VCP)
10 12 (1.51%) A+ Certification
11 11 (1.39%) ITIL Foundation Certificate
11 11 (1.39%) MCTS
11 11 (1.39%) Security Cleared
12 10 (1.26%) ITIL Certification
13 9 (1.13%) HND
14 8 (1.01%) SC Cleared
14 8 (1.01%) MOS
15 6 (0.76%) MCDST
16 2 (0.25%) IBM Certification
Quality Assurance & Compliance
1 97 (12.22%) SLA
2 11 (1.39%) ISO/IEC 27001
3 2 (0.25%) QA
4 1 (0.13%) HL7
System Software
1 439 (55.29%) Active Directory
2 129 (16.25%) VMware Infrastructure
3 35 (4.41%) XenApp
4 33 (4.16%) Hyper-V
5 29 (3.65%) VMware ESX
6 20 (2.52%) VMware Workstation
7 19 (2.39%) vSphere
8 14 (1.76%) IMail Server
9 11 (1.39%) XenDesktop
10 9 (1.13%) Terminal Services
11 3 (0.38%) Xen
11 3 (0.38%) Terminal Server
11 3 (0.38%) VMware ESXi
12 1 (0.13%) Postfix
12 1 (0.13%) UAG
12 1 (0.13%) VMware Server
12 1 (0.13%) ISA Server
12 1 (0.13%) Firmware
Systems Management
1 32 (4.03%) SCCM
2 6 (0.76%) Backup Exec
3 4 (0.50%) SCOM
4 3 (0.38%) WSUS
5 2 (0.25%) ARCserve
5 2 (0.25%) Symantec Endpoint Protection
6 1 (0.13%) Casper Suite
6 1 (0.13%) Nagios
6 1 (0.13%) Norton AntiVirus
6 1 (0.13%) Business Desktop Deployment
6 1 (0.13%) SCVMM
6 1 (0.13%) ZABBIX
6 1 (0.13%) Plesk
6 1 (0.13%) McAfee ePO
6 1 (0.13%) Symantec Enterprise Vault
Vendors
1 410 (51.64%) Microsoft
2 164 (20.65%) VMware
3 123 (15.49%) Citrix
4 69 (8.69%) Cisco
5 36 (4.53%) Apple
6 28 (3.53%) HP
7 21 (2.64%) Avaya
8 20 (2.52%) Mitel
9 14 (1.76%) Google
10 13 (1.64%) Dell
10 13 (1.64%) Adobe
11 11 (1.39%) Sophos
12 10 (1.26%) OpenText
13 9 (1.13%) Bloomberg
14 8 (1.01%) ServiceNow
15 7 (0.88%) LANDesk
15 7 (0.88%) Oracle
16 6 (0.76%) SAP
16 6 (0.76%) Symantec
16 6 (0.76%) McAfee
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £24,000 per annum Plus on call allowance
Posted: 3 hours ago
City, London
Understanding Recruitment
Salary: £18000 - £20000 per annum + Pension (3% non-contributary)
Posted: 5 hours ago
Edinburgh, Midlothian
Lorien Resourcing
Salary: Negotiable plus package
Posted: 6 hours ago
South West London
ComputAppoint
Salary: £20000 - £25000 per annum
Posted: 7 hours ago
Saffron Walden, Essex
Ashdown IT
Salary: £20000 - £30000 per annum + Benefits
Posted: Yesterday
London
Harvey Nash plc
Salary: £30000 - £45000 per annum + Plus Benefits
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £29000.00 - £32000.00 per annum
Posted: Yesterday
Stroud, Gloucestershire
CV Screen Ltd
Salary: to £20,000 + Benefits
Posted: Yesterday
Guildford, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £36000.00 per annum + benefits
Posted: Yesterday
Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £26000 - £35000 per annum + Benefits
Posted: 4 days ago
London
CV Screen Ltd
Salary: £26k - 30k per year + benefits
Posted: 4 days ago
Manchester, Lancashire
Ascent People Ltd
Salary: £23000 per annum + Bonus + Benefits
Posted: 4 days ago
Colchester, Essex
Ashdown IT
Salary: £20000 - £21000 per annum + Benefits
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £24000 - £28000 per annum + Pension, Benefits
Posted: 5 days ago
Merseyside
Oscar Associates (UK) Ltd
Salary: £20000 - £22000 per annum + training,health,pension
Posted: 5 days ago
London
Artemis Recruitment Ltd
Salary: Up to £35,000 per annum + Bonus
Posted: 6 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £26,500 per annum + benefits
Posted: 6 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: plus on-call Allowance + benefits
Posted: 6 days ago
Bury, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 - £20000 per annum + Excellent benefits
Posted: 6 days ago
City, London
Ashdown IT
Salary: £25000 - £30000 per annum
Posted: 6 days ago