The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 510 610 684
Rank change year-on-year
+100 +74
Permanent jobs requiring an IT Support Analyst 432 302 206
As % of all permanent IT jobs located in the UK 0.40% 0.27% 0.19%
As % of the Job Titles category 0.42% 0.29% 0.20%
Number of salaries quoted 373 277 186
Average salary £25,000 £26,500 £25,000
Average salary % change year-on-year
-5.66% +6.00%
90% offered a salary of more than £19,500 £20,000 £19,800
10% offered a salary of more than £35,000 £35,700 £34,600
UK excluding London average salary £23,000 £23,250 £25,000
% change year-on-year
-1.07% -7.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101979 105886 103172
As % of all permanent IT jobs located in the UK 94.77% 94.58% 94.80%
Number of salaries quoted 83486 85576 86253
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 27 March 2015 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +87 395 £25,000 -3.84% 47
London +83 187 £29,000 -3.33% 17
South East +31 94 £24,000 -4.95% 15
City of London +13 36 £27,500 -15.38% 4
South West -8 34 £21,000 +2.43% 3
North West +12 24 £25,000 +21.95% 6
Scotland +35 23 £21,500 -27.11% 2
Berkshire +7 20 £29,250 +6.25%
Manchester +17 19 £25,000 +28.20%
Yorkshire +11 19 £22,250 +1.13% 3
Kent +33 16 £22,500 -20.35% 2
Hampshire +9 14 £21,000 -35.38% 2
Surrey +15 13 £22,000 -10.20% 2
West Yorkshire +3 13 £22,250 +1.13% 3
West Midlands -25 13 £23,750 +10.46% 1
West Sussex - 13 £33,000 - 2
East of England -3 12 £25,500 +2.00% 1
Bristol +4 11 £24,000 +4.34% 3
Edinburgh +14 9 £23,750 -34.48% 1
Wiltshire - 9 £19,000 -
Leeds +10 8 £22,500 +4.65% 1
Dorset -24 8 £18,000 -5.26%
Glasgow +20 7 £17,000 -12.82% 1
Milton Keynes +5 7 £21,250 +6.25% 2
Buckinghamshire -1 7 £21,250 -5.55% 2
Maidenhead -2 7 £31,000 +7.82%
Brighton -13 7 £25,000 -50.00%
East Sussex -17 7 £25,000 -7.40% 2
East Midlands +17 5 £25,000 +2.04% 1
Farnborough +7 5 £25,000 -23.07% 1

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 27 March 2015, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 665 (78.70%) Windows
2 510 (60.36%) Active Directory
3 448 (53.02%) Microsoft
4 383 (45.33%) MS Office
5 330 (39.05%) Windows 7
6 262 (31.01%) MS Excel
7 249 (29.47%) MS Exchange
8 216 (25.56%) Windows Server 2008
9 189 (22.37%) ITIL
10 171 (20.24%) VMware
11 167 (19.76%) Finance
12 154 (18.22%) Degree
13 152 (17.99%) Citrix
14 139 (16.45%) VMware Infrastructure
15 120 (14.20%) Windows Server 2003
16 100 (11.83%) Windows XP
16 100 (11.83%) Windows Server 2012
17 98 (11.60%) Firewall
18 96 (11.36%) TCP/IP
19 95 (11.24%) Blackberry
20 93 (11.01%) LAN
21 92 (10.89%) Windows 8
22 86 (10.18%) SQL
23 85 (10.06%) VPN
23 85 (10.06%) SLA
23 85 (10.06%) Exchange Server 2010
24 82 (9.70%) Cisco
25 78 (9.23%) WAN
26 76 (8.99%) DNS
26 76 (8.99%) Linux

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 27 March 2015, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 249 (29.47%) MS Exchange
2 85 (10.06%) Exchange Server 2010
3 59 (6.98%) SharePoint
4 40 (4.73%) Blackberry Enterprise Server
5 36 (4.26%) Exchange Server 2007
6 24 (2.84%) Exchange Server 2003
6 24 (2.84%) Exchange Server 2013
7 22 (2.60%) WorkSite
8 18 (2.13%) IIS
9 13 (1.54%) IBM Notes
10 12 (1.42%) SharePoint 2010
11 10 (1.18%) Lync
12 7 (0.83%) SharePoint 2013
12 7 (0.83%) CMS
13 5 (0.59%) Apache
14 4 (0.47%) Moodle
15 2 (0.24%) WebLogic
15 2 (0.24%) SharePoint Server
15 2 (0.24%) MS Project Server
15 2 (0.24%) Drupal
Applications
1 383 (45.33%) MS Office
2 262 (31.01%) MS Excel
3 14 (1.66%) MS PowerPoint
4 4 (0.47%) MS Visio
5 3 (0.36%) Spreadsheet
5 3 (0.36%) Photoshop
5 3 (0.36%) Adobe Illustrator
6 2 (0.24%) MS Project
6 2 (0.24%) Acrobat
7 1 (0.12%) Adobe Creative Suite
Business Applications
1 4 (0.47%) Visualfiles
2 3 (0.36%) Dynamics AX
2 3 (0.36%) SAP ERP
3 2 (0.24%) Magento
3 2 (0.24%) GoldMine
3 2 (0.24%) SAP Oil and Gas
4 1 (0.12%) Line 50
4 1 (0.12%) Fredhopper
4 1 (0.12%) Line 500
4 1 (0.12%) Remedy ITSM
Cloud Services
1 27 (3.20%) Office 365
2 5 (0.59%) Google Apps
3 3 (0.36%) IaaS
3 3 (0.36%) Cloud Computing
3 3 (0.36%) SaaS
3 3 (0.36%) PaaS
4 1 (0.12%) Microsoft Azure
Communications & Networking
1 98 (11.60%) Firewall
2 96 (11.36%) TCP/IP
3 93 (11.01%) LAN
4 85 (10.06%) VPN
5 78 (9.23%) WAN
6 76 (8.99%) DNS
7 65 (7.69%) DHCP
8 60 (7.10%) Internet
9 48 (5.68%) VoIP
10 23 (2.72%) SAN
10 23 (2.72%) Wireless
11 21 (2.49%) Wi-Fi
12 18 (2.13%) VLAN
12 18 (2.13%) SMTP
13 13 (1.54%) Cisco IPT
14 10 (1.18%) iSCSI
15 6 (0.71%) Intranet
16 5 (0.59%) IP Telephony
17 4 (0.47%) Cisco IOS
17 4 (0.47%) Network Security
Database & Business Intelligence
1 71 (8.40%) SQL Server
2 12 (1.42%) Crystal Reports
3 11 (1.30%) SQL Server Reporting Services
4 6 (0.71%) SQL Server Integration Services
5 5 (0.59%) SQL Server 2008
5 5 (0.59%) MySQL
5 5 (0.59%) Relational Database
6 4 (0.47%) SQL Server 2012
6 4 (0.47%) SQL Server 2005
7 3 (0.36%) SAP BW
8 2 (0.24%) Oracle Database
9 1 (0.12%) QlikView
9 1 (0.12%) FileMaker
9 1 (0.12%) InterBase
9 1 (0.12%) Oracle Reports
9 1 (0.12%) MS Access
Development Applications
1 2 (0.24%) Bugzilla
1 2 (0.24%) Subversion
1 2 (0.24%) Git (software)
1 2 (0.24%) Redmine
2 1 (0.12%) JIRA
2 1 (0.12%) Eclipse
2 1 (0.12%) MSI
General
1 167 (19.76%) Finance
2 51 (6.04%) Telecoms
3 46 (5.44%) Legal
4 44 (5.21%) Financial Institution
5 42 (4.97%) Law
6 23 (2.72%) Banking
6 23 (2.72%) Retail
6 23 (2.72%) Back Office
7 16 (1.89%) Marketing
8 15 (1.78%) German Language
9 14 (1.66%) Games
10 13 (1.54%) Front Office
11 11 (1.30%) Advertising
12 8 (0.95%) Automotive
13 7 (0.83%) Manufacturing
14 5 (0.59%) Electronics
14 5 (0.59%) Mandarin Language
14 5 (0.59%) French Language
15 4 (0.47%) Dutch Language
15 4 (0.47%) Italian Language
Libraries, Frameworks & Software Standards
1 30 (3.55%) Software Packaging
2 10 (1.18%) HTML
3 5 (0.59%) XML
3 5 (0.59%) FIX Protocol
4 3 (0.36%) XSL
5 2 (0.24%) .NET
5 2 (0.24%) CSS
5 2 (0.24%) HTML5
5 2 (0.24%) Middleware
6 1 (0.12%) Windows SharePoint Services
6 1 (0.12%) EDI
Miscellaneous
1 95 (11.24%) Blackberry
2 76 (8.99%) Computer Science
3 34 (4.02%) Analytical Skills
4 28 (3.31%) Hedge funds
5 27 (3.20%) iPhone
6 23 (2.72%) Management Information System
7 16 (1.89%) Video Conferencing
8 13 (1.54%) CCTV
9 11 (1.30%) Thin Client
9 11 (1.30%) Mathematics
9 11 (1.30%) Fat Client
10 8 (0.95%) iPad
10 8 (0.95%) EPoS
11 7 (0.83%) Open Source
11 7 (0.83%) User Experience
12 4 (0.47%) Enterprise Software
12 4 (0.47%) Smartphone
12 4 (0.47%) PDA
12 4 (0.47%) Handset
13 3 (0.36%) Derivative
Operating Systems
1 665 (78.70%) Windows
2 330 (39.05%) Windows 7
3 216 (25.56%) Windows Server 2008
4 120 (14.20%) Windows Server 2003
5 100 (11.83%) Windows XP
5 100 (11.83%) Windows Server 2012
6 92 (10.89%) Windows 8
7 76 (8.99%) Linux
8 41 (4.85%) Android
9 28 (3.31%) Mac OS X
10 26 (3.08%) Apple iOS
11 25 (2.96%) UNIX
12 22 (2.60%) Windows Vista
13 10 (1.18%) Mac OS X Server
14 7 (0.83%) Windows Mobile
15 4 (0.47%) Windows Phone
15 4 (0.47%) Mac OS
16 3 (0.36%) Red Hat Enterprise Linux
16 3 (0.36%) Solaris
17 2 (0.24%) OS/400
Processes & Methodologies
1 189 (22.37%) ITIL
2 49 (5.80%) Disaster Recovery
3 42 (4.97%) Incident Management
4 37 (4.38%) Service Management
5 27 (3.20%) Service Delivery
6 24 (2.84%) Document Management
7 23 (2.72%) CRM
8 22 (2.60%) Boundary Protection
9 20 (2.37%) Change Management
10 19 (2.25%) Problem Management
11 18 (2.13%) ERP
12 15 (1.78%) Coaching
13 13 (1.54%) Time Management
13 13 (1.54%) Practice Management
13 13 (1.54%) Mentoring
14 12 (1.42%) Project Management
15 11 (1.30%) Continuous Improvement
15 11 (1.30%) Change Control
16 8 (0.95%) Wealth Management
16 8 (0.95%) Digital Marketing
Programming Languages
1 86 (10.18%) SQL
2 43 (5.09%) PowerShell
3 35 (4.14%) Perl
4 15 (1.78%) VB
5 9 (1.07%) C
6 8 (0.95%) C#
6 8 (0.95%) VBScript
6 8 (0.95%) Python
7 6 (0.71%) VBA
7 6 (0.71%) T-SQL
8 5 (0.59%) PHP
8 5 (0.59%) Bash Shell
9 4 (0.47%) JavaScript
10 3 (0.36%) Shell Script
11 2 (0.24%) PL/SQL
11 2 (0.24%) Java
Qualifications
1 154 (18.22%) Degree
2 60 (7.10%) Microsoft Certification
3 34 (4.02%) MCP
4 30 (3.55%) Cisco Certification
5 27 (3.20%) MCSA
6 24 (2.84%) CCNA
7 23 (2.72%) MCSE
8 22 (2.60%) MCITP
9 19 (2.25%) PhD
10 14 (1.66%) MCTS
11 13 (1.54%) ITIL Foundation Certificate
12 12 (1.42%) A+ Certification
13 11 (1.30%) ITIL Certification
14 10 (1.18%) Security Cleared
15 9 (1.07%) HND
16 7 (0.83%) VMware Certified Professional (VCP)
17 6 (0.71%) MCDST
17 6 (0.71%) SC Cleared
18 5 (0.59%) MOS
19 3 (0.36%) PRINCE2 Certification
Quality Assurance & Compliance
1 85 (10.06%) SLA
2 15 (1.78%) ISO/IEC 27001
3 2 (0.24%) QA
3 2 (0.24%) HL7
4 1 (0.12%) Sarbanes-Oxley
4 1 (0.12%) ISO 9000
4 1 (0.12%) ISO 9001
System Software
1 510 (60.36%) Active Directory
2 139 (16.45%) VMware Infrastructure
3 40 (4.73%) VMware ESX
4 37 (4.38%) XenApp
5 30 (3.55%) VMware Workstation
6 28 (3.31%) Hyper-V
7 18 (2.13%) vSphere
8 12 (1.42%) IMail Server
9 10 (1.18%) MetaFrame
9 10 (1.18%) Terminal Services
9 10 (1.18%) XenDesktop
10 8 (0.95%) VMware ESXi
11 4 (0.47%) XenServer
12 2 (0.24%) Terminal Server
12 2 (0.24%) Microsoft Virtual Server
13 1 (0.12%) VMware Server
13 1 (0.12%) Xen
13 1 (0.12%) ISA Server
13 1 (0.12%) Firmware
13 1 (0.12%) Postfix
Systems Management
1 34 (4.02%) SCCM
2 21 (2.49%) Backup Exec
3 11 (1.30%) WSUS
4 10 (1.18%) NetBackup
5 9 (1.07%) Norton AntiVirus
6 4 (0.47%) ARCserve
7 2 (0.24%) SCOM
7 2 (0.24%) Symantec Endpoint Protection
7 2 (0.24%) Casper Suite
8 1 (0.12%) SCVMM
8 1 (0.12%) Plesk
8 1 (0.12%) Symantec Enterprise Vault
Vendors
1 448 (53.02%) Microsoft
2 171 (20.24%) VMware
3 152 (17.99%) Citrix
4 82 (9.70%) Cisco
5 40 (4.73%) Apple
6 32 (3.79%) HP
7 29 (3.43%) Symantec
8 20 (2.37%) Dell
9 19 (2.25%) Avaya
10 17 (2.01%) Google
10 17 (2.01%) LANDesk
11 14 (1.66%) Bloomberg
12 13 (1.54%) Lotus
12 13 (1.54%) Reuters
13 11 (1.30%) Mitel
14 10 (1.18%) OpenText
14 10 (1.18%) Veritas
15 9 (1.07%) SAP
15 9 (1.07%) McAfee
15 9 (1.07%) Sophos
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £27000 Per Annum benefits
Posted: Yesterday
Central London / West End
ARC IT Recruitment Ltd
Salary: £30000 - £40000 Per Annum
Posted: Yesterday
Crawley, West Sussex
ARC IT Recruitment Ltd
Salary: £33000 Per Annum plus benefits
Posted: Yesterday
Basingstoke, Hampshire
CV Screen Ltd
Salary: £18k - 21k per year + Pension + 25 days
Posted: Yesterday
Croydon, Surrey
CV Screen Ltd
Salary: Up to £23k plus excellent benefits
Posted: Yesterday
Liverpool, Merseyside
Ashdown IT
Salary: £22000 - £28000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + Bonus+OT+Bens
Posted: Yesterday
City, London
Greywood Associates Limited
Salary: £25000 - £28000 per annum + bens
Posted: Yesterday
Maidstone, Kent
Ashdown IT
Salary: £22000 per annum + pension & healthcare
Posted: 2 days ago
Liverpool, Merseyside
Greywood Associates Limited
Salary: £18000 - £22000 per annum + bens
Posted: 2 days ago
City, London
Computer People
Salary: £1.00 per annum + Excellent Benefits
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £22000 per annum + excellent benefits
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £18000 - £25000 per annum + Great Benefits
Posted: 2 days ago
Warwick, Warwickshire
Aximis (West) Limited
Salary: Up to £23K + Benefits
Posted: 3 days ago
Runcorn, Cheshire
IT Executive Ltd
Salary: £22000 - £28000 per annum + Benefits
Posted: 3 days ago
Watford, Hertfordshire
Ashdown IT
Salary: £30000 - £35000 per annum
Posted: 3 days ago
London
Artemis Recruitment Ltd
Salary: Unspecified £ Highly Competitive + Bonus
Posted: 3 days ago
Kettering, Northamptonshire
Ashdown IT
Salary: £18000 - £23000 per annum
Posted: 3 days ago
Central London / West End
Bluetownonline
Salary: £17k - 20k per year
Posted: 3 days ago