The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 547 568 639
Rank change year-on-year
+21 +71
Permanent jobs requiring an IT Support Analyst 391 363 249
As % of all permanent IT jobs located in the UK 0.34% 0.33% 0.23%
As % of the Job Titles category 0.36% 0.35% 0.24%
Number of salaries quoted 357 310 233
Average salary £25,000 £26,500 £25,000
Average salary % change year-on-year
-5.66% +6.00%
90% offered a salary of more than £19,800 £17,800 £18,500
10% offered a salary of more than £37,500 £37,500 £35,000
UK excluding London average salary £23,000 £23,000 £23,250
% change year-on-year
- -1.07%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107809 104785 105042
As % of all permanent IT jobs located in the UK 94.62% 94.70% 95.27%
Number of salaries quoted 89260 86303 89863
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 21 November 2014 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -3 355 £25,000 -4.76% 53
London +13 158 £28,000 -6.66% 20
South East -16 74 £24,000 -6.79% 7
City of London +42 45 £27,500 -5.17% 6
North West -10 34 £21,500 -12.24% 7
Scotland +14 29 £30,000 +27.65% 2
East of England -23 26 £23,000 +39.39% 4
East Sussex +10 24 £27,000 +2.85%
Edinburgh +9 23 £30,000 +27.65% 2
Manchester -10 20 £21,500 -18.86% 2
Yorkshire -38 20 £21,750 -13.00% 4
South West -29 19 £20,000 -11.11% 7
West Yorkshire -9 18 £23,250 +5.68% 3
West Midlands +8 17 £24,000 +14.28% 1
Brighton - 17 £25,000 -
Oxfordshire +14 11 £24,000 -36.00%
Cambridgeshire +7 11 £22,750 -24.16% 1
Berkshire +6 11 £24,250 -3.00% 2
Somerset -1 11 £20,000 +21.21% 2
Bath -7 11 £20,000 +21.21%
Cheshire -1 10 £22,500 +9.75% 2
Surrey -3 9 £21,500 -10.41% 1
Oxford +23 8 £26,000 -
Warwickshire +5 8 £27,850 +59.14%
Leeds -11 8 £21,500 -11.34% 3
Hertfordshire -24 8 £25,250 +53.03% 1
East Midlands +1 7 £24,000 +14.28% 1
Lewes -6 7 £27,000 +2.85%
Buckinghamshire +5 6 £27,500 +22.22% 1
Nuneaton - 6 £27,850 -

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 21 November 2014, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 649 (75.20%) Windows
2 478 (55.39%) Active Directory
3 445 (51.56%) Microsoft
4 365 (42.29%) MS Office
5 343 (39.75%) Windows 7
6 277 (32.10%) MS Excel
7 243 (28.16%) MS Exchange
8 230 (26.65%) Windows Server 2008
9 176 (20.39%) ITIL
10 160 (18.54%) Windows Server 2003
11 157 (18.19%) VMware
12 146 (16.92%) Finance
13 139 (16.11%) TCP/IP
14 137 (15.87%) Degree
15 127 (14.72%) Citrix
16 124 (14.37%) Windows XP
17 115 (13.33%) DNS
18 110 (12.75%) LAN
19 103 (11.94%) Exchange Server 2010
20 102 (11.82%) Windows Server 2012
21 99 (11.47%) VMware Infrastructure
21 99 (11.47%) SQL
22 93 (10.78%) Cisco
22 93 (10.78%) Blackberry
23 91 (10.54%) WAN
24 89 (10.31%) SQL Server
25 88 (10.20%) DHCP
26 78 (9.04%) VPN
26 78 (9.04%) Microsoft Certification
27 74 (8.57%) Firewall

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 21 November 2014, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 243 (28.16%) MS Exchange
2 103 (11.94%) Exchange Server 2010
3 47 (5.45%) Exchange Server 2007
4 39 (4.52%) SharePoint
5 34 (3.94%) Blackberry Enterprise Server
5 34 (3.94%) IIS
6 28 (3.24%) Exchange Server 2003
7 25 (2.90%) Exchange Server 2013
8 22 (2.55%) IBM Notes
9 14 (1.62%) Lync
10 11 (1.27%) WorkSite
10 11 (1.27%) CMS
11 5 (0.58%) SharePoint 2013
12 4 (0.46%) Lotus Domino
13 3 (0.35%) Tomcat
13 3 (0.35%) MS Project Server
14 2 (0.23%) SharePoint Server
14 2 (0.23%) Apache
14 2 (0.23%) Exchange Server 2000
14 2 (0.23%) SharePoint 2010
Applications
1 365 (42.29%) MS Office
2 277 (32.10%) MS Excel
3 14 (1.62%) MS PowerPoint
4 5 (0.58%) MS Visio
5 4 (0.46%) AutoCAD
6 2 (0.23%) MS Project
7 1 (0.12%) Photoshop
7 1 (0.12%) Adobe Creative Suite
7 1 (0.12%) S-PLUS
Business Applications
1 6 (0.70%) Line 500
2 3 (0.35%) SAP Business One
2 3 (0.35%) SAP ERP
2 3 (0.35%) Visualfiles
2 3 (0.35%) Dynamics CRM
3 2 (0.23%) Cognos TM1
3 2 (0.23%) ResourceLink
3 2 (0.23%) Dynamics NAV
3 2 (0.23%) Movex
4 1 (0.12%) Summit
4 1 (0.12%) Misys Midas
4 1 (0.12%) Remedy ITSM
Cloud Services
1 13 (1.51%) Office 365
2 2 (0.23%) Cloud Computing
2 2 (0.23%) Amazon AWS
3 1 (0.12%) SaaS
3 1 (0.12%) Microsoft Azure
Communications & Networking
1 139 (16.11%) TCP/IP
2 115 (13.33%) DNS
3 110 (12.75%) LAN
4 91 (10.54%) WAN
5 88 (10.20%) DHCP
6 78 (9.04%) VPN
7 74 (8.57%) Firewall
8 60 (6.95%) Internet
9 43 (4.98%) VoIP
10 34 (3.94%) Wireless
11 26 (3.01%) SMTP
12 22 (2.55%) Wi-Fi
13 15 (1.74%) SAN
14 12 (1.39%) Intranet
15 11 (1.27%) Cisco IPT
16 10 (1.16%) SSH
16 10 (1.16%) VLAN
17 8 (0.93%) HTTPS
17 8 (0.93%) FTP
17 8 (0.93%) HTTP
Database & Business Intelligence
1 89 (10.31%) SQL Server
2 16 (1.85%) SQL Server 2008
3 14 (1.62%) Crystal Reports
4 13 (1.51%) Relational Database
5 9 (1.04%) MySQL
6 8 (0.93%) SQL Server 2005
7 6 (0.70%) SQL Server Reporting Services
8 4 (0.46%) Oracle Database
9 3 (0.35%) SQL Server Integration Services
9 3 (0.35%) SAP BW
10 2 (0.23%) Cognos Impromptu
10 2 (0.23%) Oracle Reports
10 2 (0.23%) SQL Server 2012
10 2 (0.23%) MarkLogic
11 1 (0.12%) MS Access
11 1 (0.12%) FileMaker
11 1 (0.12%) PostgreSQL
Development Applications
1 7 (0.81%) Visual Studio
2 3 (0.35%) SQL Server Management Studio (SSMS)
3 1 (0.12%) Toad
3 1 (0.12%) Dreamweaver
3 1 (0.12%) JIRA
General
1 146 (16.92%) Finance
2 46 (5.33%) Legal
3 29 (3.36%) Law
3 29 (3.36%) Financial Institution
4 27 (3.13%) Telecoms
5 26 (3.01%) Retail
6 21 (2.43%) Back Office
7 16 (1.85%) Front Office
7 16 (1.85%) Banking
8 12 (1.39%) Advertising
9 9 (1.04%) Aerospace
10 8 (0.93%) Manufacturing
11 5 (0.58%) Marketing
12 4 (0.46%) Investment Banking
13 3 (0.35%) Dutch Language
13 3 (0.35%) German Language
14 2 (0.23%) Italian Language
14 2 (0.23%) Retail Banking
14 2 (0.23%) Billing
14 2 (0.23%) Publishing
Libraries, Frameworks & Software Standards
1 22 (2.55%) Software Packaging
2 20 (2.32%) HTML
3 7 (0.81%) .NET
3 7 (0.81%) Web Services
4 6 (0.70%) CSS
5 5 (0.58%) LAMP
6 4 (0.46%) Middleware
6 4 (0.46%) XML
7 3 (0.35%) ASP.NET
8 2 (0.23%) WSDL
8 2 (0.23%) XSLT
8 2 (0.23%) ASP.NET Web Forms
8 2 (0.23%) Hibernate
9 1 (0.12%) Oracle Fusion
9 1 (0.12%) WAP
Miscellaneous
1 93 (10.78%) Blackberry
2 65 (7.53%) Computer Science
3 44 (5.10%) Analytical Skills
4 42 (4.87%) Management Information System
5 39 (4.52%) iPhone
6 28 (3.24%) Hedge funds
7 13 (1.51%) EPoS
8 12 (1.39%) iPad
9 10 (1.16%) Video Conferencing
10 9 (1.04%) Fat Client
10 9 (1.04%) Thin Client
11 7 (0.81%) Mathematics
12 6 (0.70%) Replication
13 5 (0.58%) AS400
13 5 (0.58%) User Experience
14 4 (0.46%) Client/Server
15 3 (0.35%) LIMS
15 3 (0.35%) FMCG
16 2 (0.23%) Data Structures
16 2 (0.23%) Handset
Operating Systems
1 649 (75.20%) Windows
2 343 (39.75%) Windows 7
3 230 (26.65%) Windows Server 2008
4 160 (18.54%) Windows Server 2003
5 124 (14.37%) Windows XP
6 102 (11.82%) Windows Server 2012
7 67 (7.76%) Linux
8 57 (6.60%) Windows 8
9 27 (3.13%) Android
10 26 (3.01%) UNIX
11 21 (2.43%) Mac OS X
12 14 (1.62%) Windows Vista
13 13 (1.51%) Apple iOS
14 10 (1.16%) Windows 2000 Server
15 8 (0.93%) Mac OS
16 7 (0.81%) Solaris
17 3 (0.35%) Windows 2000
17 3 (0.35%) Red Hat Enterprise Linux
17 3 (0.35%) Windows Mobile
18 2 (0.23%) Windows Phone
Processes & Methodologies
1 176 (20.39%) ITIL
2 46 (5.33%) Disaster Recovery
3 31 (3.59%) Service Management
4 30 (3.48%) Service Delivery
5 27 (3.13%) CRM
6 21 (2.43%) Incident Management
6 21 (2.43%) Problem Management
7 19 (2.20%) Change Management
8 18 (2.09%) Change Control
9 17 (1.97%) ERP
10 16 (1.85%) Asset Management
11 15 (1.74%) Information Security
11 15 (1.74%) Investment Management
11 15 (1.74%) Continuous Improvement
12 13 (1.51%) Performance Monitoring
12 13 (1.51%) Time Management
13 12 (1.39%) Document Management
14 11 (1.27%) Project Management
14 11 (1.27%) Data Protection
15 10 (1.16%) Mobile Device Management
Programming Languages
1 99 (11.47%) SQL
2 44 (5.10%) PowerShell
3 30 (3.48%) Perl
4 16 (1.85%) C#
5 13 (1.51%) VBScript
5 13 (1.51%) VB
5 13 (1.51%) C
6 9 (1.04%) T-SQL
6 9 (1.04%) Java
6 9 (1.04%) PHP
7 8 (0.93%) JavaScript
8 7 (0.81%) Python
8 7 (0.81%) Shell Script
9 5 (0.58%) PL/SQL
10 4 (0.46%) VBA
11 1 (0.12%) VB.NET
11 1 (0.12%) RPG
11 1 (0.12%) C++
11 1 (0.12%) Bash Shell
11 1 (0.12%) RPG IV
Qualifications
1 137 (15.87%) Degree
2 78 (9.04%) Microsoft Certification
3 60 (6.95%) MCP
4 44 (5.10%) MCSE
5 38 (4.40%) MCSA
6 32 (3.71%) CCNA
6 32 (3.71%) Cisco Certification
7 25 (2.90%) ITIL Certification
7 25 (2.90%) MCITP
8 21 (2.43%) MCTS
9 13 (1.51%) PhD
10 12 (1.39%) ITIL Foundation Certificate
11 8 (0.93%) HND
12 7 (0.81%) A+ Certification
12 7 (0.81%) Security Cleared
12 7 (0.81%) SC Cleared
13 6 (0.70%) MCT
14 5 (0.58%) VMware Certified Professional (VCP)
15 3 (0.35%) MCDST
15 3 (0.35%) CCNP
Quality Assurance & Compliance
1 70 (8.11%) SLA
2 21 (2.43%) ISO/IEC 27001
3 7 (0.81%) ISO 9001
4 2 (0.23%) QA
4 2 (0.23%) HL7
5 1 (0.12%) PCI DSS
5 1 (0.12%) ISO 9000
5 1 (0.12%) BS7799
System Software
1 478 (55.39%) Active Directory
2 99 (11.47%) VMware Infrastructure
3 35 (4.06%) VMware ESX
4 29 (3.36%) Hyper-V
5 23 (2.67%) VMware Workstation
6 19 (2.20%) XenApp
7 15 (1.74%) IMail Server
8 11 (1.27%) MetaFrame
9 9 (1.04%) XenDesktop
9 9 (1.04%) Terminal Services
10 7 (0.81%) vSphere
11 5 (0.58%) Microsoft Virtual Server
12 4 (0.46%) VMware ESXi
13 2 (0.23%) XenServer
14 1 (0.12%) VMware Server
14 1 (0.12%) Terminal Server
Systems Management
1 23 (2.67%) Backup Exec
1 23 (2.67%) SCCM
2 13 (1.51%) NetBackup
3 11 (1.27%) WSUS
3 11 (1.27%) Norton AntiVirus
4 6 (0.70%) DameWare
5 3 (0.35%) SCOM
6 2 (0.23%) Cisco UCCX
6 2 (0.23%) Cisco CUCM
7 1 (0.12%) SCVMM
7 1 (0.12%) HP SIM
7 1 (0.12%) OpenView Configuration Management
7 1 (0.12%) Control-M
7 1 (0.12%) Nagios
7 1 (0.12%) Nessus
Vendors
1 445 (51.56%) Microsoft
2 157 (18.19%) VMware
3 127 (14.72%) Citrix
4 93 (10.78%) Cisco
5 36 (4.17%) Symantec
6 30 (3.48%) Avaya
7 29 (3.36%) Apple
8 24 (2.78%) Lotus
9 21 (2.43%) HP
10 19 (2.20%) Dell
11 17 (1.97%) LANDesk
12 16 (1.85%) Bloomberg
13 14 (1.62%) Reuters
14 12 (1.39%) Veritas
15 11 (1.27%) Oracle
16 10 (1.16%) Juniper
17 8 (0.93%) SAP
17 8 (0.93%) IBM
18 7 (0.81%) Sage
18 7 (0.81%) NetApp
Leeds, West Yorkshire
Senitor Associates
Salary: £18000 per annum
Posted: 12 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + +Oncall+OTBens
Posted: 2 days ago
Nottingham, Nottinghamshire
Capita ITPS
Salary: £26000 per annum
Posted: 2 days ago
Edinburgh, Midlothian
Resource Management
Salary: £25000 - £35000 per annum + bonus + benefits
Posted: 2 days ago
London
Information Technology Services
Salary: £36k - 38k per year + benefits
Posted: 2 days ago
Carlisle, Cumbria
Oscar Associates (UK) Ltd
Salary: £20000 - £27000 per annum + Benefits
Posted: 3 days ago
London
Artemis Recruitment Ltd
Salary: Unspecified £ Highly Competitive + Bonus
Posted: 3 days ago
Bournemouth, Dorset
Ashdown IT
Posted: 3 days ago
West Sussex
Ashdown IT
Salary: £26000 - £30000 per annum + substantial benefits
Posted: 3 days ago
Croydon, Surrey
@ITS
Salary: From £18,000 to £23,000 per annum + Benefits
Posted: 3 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: 4 days ago
Cambridge, Cambridgeshire
CV Screen Ltd
Salary: £20k - 25k per year + benefits
Posted: 4 days ago
Tewkesbury, Gloucestershire
Big Red Recruitment
Salary: £18000 - £20000 per annum
Posted: 4 days ago
City, London
Ashdown IT
Salary: £18000 - £21000 per annum + benefits
Posted: 5 days ago
Manchester, Lancashire
Ashdown IT
Salary: £18000 - £21000 per annum + benefits
Posted: 5 days ago
York, North Yorkshire
Chassam Contract
Salary: Unspecified
Posted: 5 days ago
Epsom, Surrey
Ashdown IT
Salary: £18000 - £21000 per annum
Posted: 6 days ago
Midlands
Capita IT Professional Services
Posted: 6 days ago
Chester, Cheshire
Senitor Associates
Salary: £21000 per annum
Posted: 6 days ago
Midlands
Capita ITPS
Salary: £24000 - £26000 per annum
Posted: 9 days ago