The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 608 507 611
Rank change year-on-year
-101 +104
Permanent jobs requiring an IT Support Analyst 301 464 291
As % of all permanent IT jobs located in the UK 0.27% 0.40% 0.27%
As % of the Job Titles category 0.29% 0.43% 0.29%
Number of salaries quoted 269 419 250
Average salary £25,000 £25,000 £24,000
Average salary % change year-on-year
- +4.16%
90% offered a salary of more than £19,250 £20,000 £18,400
10% offered a salary of more than £33,500 £35,000 £34,000
UK excluding London average salary £24,000 £24,000 £22,500
% change year-on-year
- +6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104280 108595 100152
As % of all permanent IT jobs located in the UK 94.20% 94.52% 94.28%
Number of salaries quoted 86823 87800 83027
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 31 August 2015 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -88 286 £25,000 - 42
London -39 104 £27,500 -1.78% 11
South East -18 75 £25,000 +4.16% 9
City of London -4 26 £27,500 - 2
North West -2 22 £23,000 +4.54% 8
Surrey +11 21 £25,500 +2.00% 3
East Midlands +1 21 £22,000 -13.72% 4
Berkshire +3 18 £19,250 -25.96% 1
East of England -15 17 £23,500 -4.08% 1
Manchester -3 16 £21,750 +11.53% 2
West Midlands -12 16 £25,000 +1.24% 1
South West -18 16 £21,500 +1.17% 3
Yorkshire -23 14 £21,000 -16.00% 5
Oxfordshire -5 13 £26,500 +10.41% 4
West Yorkshire -15 11 £19,500 -15.21% 3
Reading - 11 £19,250 -
Nottinghamshire -5 10 £21,000 +7.69%
Staffordshire +13 8 £28,550 +29.77%
Nottingham +1 8 £22,000 +12.82%
Buckinghamshire -19 8 £28,000 +20.43%
Scotland -19 8 £22,750 -17.27% 1
Leicestershire +14 7 £28,000 +3.70% 2
Cambridgeshire +10 7 £22,500 -
Somerset +2 7 £22,000 +12.82%
Slough - 6 £27,750 -
Hampshire +20 5 £23,000 +6.97% 1
Leicester +12 5 £28,000 +24.44% 2
Norfolk +8 5 £28,500 +20.00%
Derbyshire -7 5 £20,375 -9.44%
Oxford -8 5 £27,000 +12.50% 2

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 31 August 2015, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 519 (74.25%) Windows
2 388 (55.51%) Active Directory
3 371 (53.08%) Microsoft
4 286 (40.92%) MS Office
5 234 (33.48%) Windows 7
6 213 (30.47%) MS Excel
7 204 (29.18%) MS Exchange
8 166 (23.75%) Windows Server 2008
9 152 (21.75%) VMware
10 125 (17.88%) ITIL
11 111 (15.88%) VMware Infrastructure
12 104 (14.88%) Citrix
13 95 (13.59%) Finance
14 93 (13.30%) Degree
15 90 (12.88%) SQL
16 89 (12.73%) TCP/IP
16 89 (12.73%) Windows 8
17 88 (12.59%) Windows XP
18 82 (11.73%) Windows Server 2012
19 75 (10.73%) SLA
19 75 (10.73%) Blackberry
20 70 (10.01%) DNS
21 67 (9.59%) SQL Server
22 66 (9.44%) Windows Server 2003
22 66 (9.44%) Firewall
23 64 (9.16%) LAN
24 61 (8.73%) Microsoft Certification
25 60 (8.58%) Cisco
26 55 (7.87%) DHCP
26 55 (7.87%) SharePoint

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 31 August 2015, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 204 (29.18%) MS Exchange
2 55 (7.87%) SharePoint
3 52 (7.44%) Exchange Server 2010
4 29 (4.15%) Exchange Server 2013
5 20 (2.86%) IIS
5 20 (2.86%) Blackberry Enterprise Server
6 18 (2.58%) Exchange Server 2007
7 15 (2.15%) WorkSite
8 13 (1.86%) Lync
9 11 (1.57%) SharePoint 2013
10 10 (1.43%) IBM Notes
11 6 (0.86%) Exchange Server 2003
12 5 (0.72%) SharePoint 2010
13 3 (0.43%) CMS
14 2 (0.29%) SAS
14 2 (0.29%) Apache
15 1 (0.14%) WebLogic
15 1 (0.14%) BizTalk Server
15 1 (0.14%) Kentico
15 1 (0.14%) SharePoint Server
Applications
1 286 (40.92%) MS Office
2 213 (30.47%) MS Excel
3 17 (2.43%) MS PowerPoint
4 6 (0.86%) MS Visio
5 3 (0.43%) MS Project
6 2 (0.29%) Acrobat
Business Applications
1 5 (0.72%) Dynamics AX
2 2 (0.29%) Finacle
2 2 (0.29%) SAP CRM
2 2 (0.29%) Dynamics CRM
2 2 (0.29%) ResourceLink
2 2 (0.29%) Line 50
3 1 (0.14%) JDE EnterpriseOne
3 1 (0.14%) thinkFolio
3 1 (0.14%) Markit EDM
3 1 (0.14%) PeopleSoft HRMS
3 1 (0.14%) assyst
3 1 (0.14%) Infor CRM
3 1 (0.14%) Dynamics GP
Cloud Services
1 41 (5.87%) Office 365
2 4 (0.57%) Symantec.cloud
3 3 (0.43%) Google Apps
4 2 (0.29%) Mimecast
4 2 (0.29%) Amazon AWS
5 1 (0.14%) PaaS
5 1 (0.14%) Cloud Computing
5 1 (0.14%) Microsoft Azure
5 1 (0.14%) IaaS
5 1 (0.14%) Dropbox
Communications & Networking
1 89 (12.73%) TCP/IP
2 70 (10.01%) DNS
3 66 (9.44%) Firewall
4 64 (9.16%) LAN
5 55 (7.87%) DHCP
6 54 (7.73%) VPN
7 52 (7.44%) WAN
8 47 (6.72%) Internet
9 22 (3.15%) SAN
10 21 (3.00%) VoIP
11 18 (2.58%) Wi-Fi
11 18 (2.58%) Wireless
12 17 (2.43%) VLAN
13 15 (2.15%) SMTP
14 12 (1.72%) Cisco IOS
15 10 (1.43%) 3G
16 8 (1.14%) WLAN
17 7 (1.00%) Broadband
18 5 (0.72%) iSCSI
19 4 (0.57%) ADSL
Database & Business Intelligence
1 67 (9.59%) SQL Server
2 13 (1.86%) Crystal Reports
3 8 (1.14%) Relational Database
4 4 (0.57%) QlikView
5 3 (0.43%) Oracle Database
5 3 (0.43%) RDBMS
5 3 (0.43%) SQL Server Reporting Services
5 3 (0.43%) MySQL
5 3 (0.43%) SQL Server Integration Services
6 2 (0.29%) BusinessObjects
6 2 (0.29%) MS Access
6 2 (0.29%) Oracle Database 11g
6 2 (0.29%) SQL Server 2008
6 2 (0.29%) Big Data
7 1 (0.14%) SQL Server 2005
Development Applications
1 4 (0.57%) Visual Studio
2 2 (0.29%) Bugzilla
2 2 (0.29%) Subversion
2 2 (0.29%) Git (software)
2 2 (0.29%) Redmine
3 1 (0.14%) Eclipse
3 1 (0.14%) MSI
General
1 95 (13.59%) Finance
2 45 (6.44%) Legal
3 40 (5.72%) Retail
4 38 (5.44%) Law
5 31 (4.43%) Telecoms
6 17 (2.43%) Front Office
6 17 (2.43%) Games
7 16 (2.29%) Financial Institution
8 14 (2.00%) Banking
9 10 (1.43%) German Language
10 9 (1.29%) Advertising
11 7 (1.00%) Back Office
12 6 (0.86%) French Language
12 6 (0.86%) Italian Language
13 5 (0.72%) Pharmaceutical
13 5 (0.72%) Manufacturing
14 4 (0.57%) Marketing
15 3 (0.43%) Mandarin Language
15 3 (0.43%) Billing
16 1 (0.14%) Local Government
Libraries, Frameworks & Software Standards
1 16 (2.29%) Software Packaging
2 11 (1.57%) HTML
3 8 (1.14%) .NET
4 6 (0.86%) CSS
5 4 (0.57%) Web Services
6 3 (0.43%) FIX Protocol
7 2 (0.29%) HTML5
8 1 (0.14%) X-Windows
8 1 (0.14%) LAMP
8 1 (0.14%) XMPP
8 1 (0.14%) Application Packaging
Miscellaneous
1 75 (10.73%) Blackberry
2 45 (6.44%) Computer Science
3 43 (6.15%) Analytical Skills
4 25 (3.58%) Hedge funds
5 24 (3.43%) iPhone
6 22 (3.15%) Management Information System
7 16 (2.29%) iPad
8 14 (2.00%) Video Conferencing
8 14 (2.00%) EPoS
9 12 (1.72%) Data Centre
10 10 (1.43%) Thin Client
10 10 (1.43%) Mathematics
10 10 (1.43%) Fat Client
10 10 (1.43%) User Experience
11 8 (1.14%) Enterprise Software
12 6 (0.86%) Smartphone
13 5 (0.72%) Life Science
14 4 (0.57%) Handset
14 4 (0.57%) Digital Media
15 3 (0.43%) Mobile Payment
Operating Systems
1 519 (74.25%) Windows
2 234 (33.48%) Windows 7
3 166 (23.75%) Windows Server 2008
4 89 (12.73%) Windows 8
5 88 (12.59%) Windows XP
6 82 (11.73%) Windows Server 2012
7 66 (9.44%) Windows Server 2003
8 48 (6.87%) Linux
9 27 (3.86%) Mac OS X
10 19 (2.72%) Windows 2000 Server
11 13 (1.86%) Android
12 12 (1.72%) Windows Vista
13 11 (1.57%) Apple iOS
14 7 (1.00%) Mac OS
15 6 (0.86%) UNIX
16 2 (0.29%) Mac OS X Server
16 2 (0.29%) CentOS
17 1 (0.14%) Red Hat Enterprise Linux
17 1 (0.14%) AIX
17 1 (0.14%) Solaris
Processes & Methodologies
1 125 (17.88%) ITIL
2 37 (5.29%) Service Management
3 30 (4.29%) Incident Management
4 27 (3.86%) Disaster Recovery
5 20 (2.86%) CRM
6 19 (2.72%) Project Management
7 18 (2.58%) Change Management
8 17 (2.43%) ERP
9 15 (2.15%) Problem Management
10 14 (2.00%) Time Management
10 14 (2.00%) Boundary Protection
10 14 (2.00%) Patch Management
11 13 (1.86%) Configuration Management
12 12 (1.72%) Service Delivery
12 12 (1.72%) Asset Management
13 11 (1.57%) Document Management
13 11 (1.57%) Migration
13 11 (1.57%) Network Management
14 9 (1.29%) Information Security
14 9 (1.29%) Logistics
Programming Languages
1 90 (12.88%) SQL
2 36 (5.15%) PowerShell
3 20 (2.86%) Perl
4 14 (2.00%) VB
5 11 (1.57%) C
5 11 (1.57%) C#
6 6 (0.86%) VBA
7 5 (0.72%) Java
7 5 (0.72%) JavaScript
7 5 (0.72%) T-SQL
7 5 (0.72%) VBScript
8 4 (0.57%) PHP
8 4 (0.57%) Python
9 3 (0.43%) Bash Shell
10 2 (0.29%) C++
11 1 (0.14%) Shell Script
Qualifications
1 93 (13.30%) Degree
2 61 (8.73%) Microsoft Certification
3 32 (4.58%) MCP
4 25 (3.58%) MCSE
5 22 (3.15%) Cisco Certification
6 21 (3.00%) CCNA
7 15 (2.15%) MCSA
8 14 (2.00%) PhD
8 14 (2.00%) MCITP
9 13 (1.86%) ITIL Certification
10 12 (1.72%) VMware Certified Professional (VCP)
10 12 (1.72%) MCTS
11 8 (1.14%) MCDST
11 8 (1.14%) A+ Certification
12 7 (1.00%) Security Cleared
12 7 (1.00%) ITIL Foundation Certificate
13 5 (0.72%) MOS
14 4 (0.57%) SC Cleared
14 4 (0.57%) HND
15 2 (0.29%) HNC
Quality Assurance & Compliance
1 75 (10.73%) SLA
2 10 (1.43%) ISO/IEC 27001
3 3 (0.43%) PCI DSS
4 2 (0.29%) QA
5 1 (0.14%) Sarbanes-Oxley
System Software
1 388 (55.51%) Active Directory
2 111 (15.88%) VMware Infrastructure
3 38 (5.44%) Hyper-V
4 30 (4.29%) XenApp
5 24 (3.43%) VMware ESX
6 22 (3.15%) vSphere
7 19 (2.72%) VMware Workstation
8 15 (2.15%) Terminal Services
8 15 (2.15%) IMail Server
9 11 (1.57%) XenDesktop
10 5 (0.72%) VMware ESXi
11 3 (0.43%) Terminal Server
11 3 (0.43%) Xen
12 1 (0.14%) Postfix
12 1 (0.14%) Firmware
Systems Management
1 32 (4.58%) SCCM
2 6 (0.86%) SCOM
2 6 (0.86%) Backup Exec
3 5 (0.72%) McAfee ePO
4 4 (0.57%) Norton AntiVirus
5 3 (0.43%) Symantec Endpoint Protection
5 3 (0.43%) WSUS
6 2 (0.29%) SCVMM
7 1 (0.14%) ZABBIX
7 1 (0.14%) Business Desktop Deployment
7 1 (0.14%) Nagios
7 1 (0.14%) ARCserve
7 1 (0.14%) SCSM
7 1 (0.14%) NetVault Backup
7 1 (0.14%) Symantec Enterprise Vault
Vendors
1 371 (53.08%) Microsoft
2 152 (21.75%) VMware
3 104 (14.88%) Citrix
4 60 (8.58%) Cisco
5 23 (3.29%) Apple
6 22 (3.15%) Avaya
7 20 (2.86%) Sophos
8 19 (2.72%) HP
9 17 (2.43%) Mitel
10 16 (2.29%) Dell
11 14 (2.00%) McAfee
12 13 (1.86%) Veeam
13 10 (1.43%) Google
13 10 (1.43%) Lotus
14 9 (1.29%) Bloomberg
14 9 (1.29%) Oracle
15 7 (1.00%) Symantec
16 6 (0.86%) Red Hat
16 6 (0.86%) SAP
16 6 (0.86%) Adobe
East Riding
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum + Excellent benefits
Posted: 13 hours ago
Goole, North Humberside
Oscar Associates (UK) Ltd
Salary: £20000 - £22000 per annum + Excellent benefits
Posted: 13 hours ago
Hertford, Hertfordshire
Understanding Recruitment
Salary: £20000 - £23000 per annum + Benefits
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £24000 - £25000 per annum
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £22,000 per annum plus on-call Allowance + benefits
Posted: 4 days ago
Guildford, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £36000.00 per annum + benefits
Posted: 4 days ago
Leicester, Leicestershire
Ashdown IT
Salary: £26000 - £30000 per annum + Benefits
Posted: 4 days ago
Central London / West End
Eligo Recruitment Ltd
Salary: £23 - £24 per annum
Posted: 5 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + Bonus + Shift Allowance
Posted: 5 days ago
Newbury, Berkshire
CV Screen Ltd
Salary: £24k - 26k per year + benefits
Posted: 5 days ago
Bridgend, Mid Glamorgan
Bluetownonline
Salary: £15500 - £17500 per annum
Posted: 5 days ago
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £24500.00 per annum + benefits
Posted: 5 days ago
North London
Ashdown IT
Salary: £20000 - £23000 per annum + benefits
Posted: 5 days ago
Reigate, Surrey
TLP Consultancy Ltd.
Salary: £18000 - £23000 per annum
Posted: 5 days ago
Oxford, Oxfordshire
Corriculo
Salary: Up to £23,000 per annum
Posted: 6 days ago
Wakefield, West Yorkshire
Vertical IT
Salary: £20000 - £22000 per annum + excellent benefits
Posted: 6 days ago
Edinburgh, Midlothian
HAYS INFORMATION TECHNOLOGY
Salary: £130.00 - £140.00 per day
Posted: 6 days ago
Oxfordshire
Austin Fraser
Salary: £25000.00 - £28000.00 per annum + Excellent Benefits
Posted: 6 days ago
Leicester, Leicestershire
Applause IT Innovation
Salary: £23000 - £28000 per annum + Benefits
Posted: 6 days ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £17000 - £18000 per annum + Good Benefits
Posted: 6 days ago