The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 511 628 683
Rank change year-on-year
+117 +55
Permanent jobs requiring an IT Support Analyst 431 323 222
As % of all permanent IT jobs located in the UK 0.39% 0.27% 0.20%
As % of the Job Titles category 0.41% 0.28% 0.21%
Number of salaries quoted 365 293 199
Average salary £25,000 £26,375 £25,000
Average salary % change year-on-year
-5.21% +5.50%
90% offered a salary of more than £19,500 £20,000 £19,000
10% offered a salary of more than £33,500 £37,500 £35,000
UK excluding London average salary £24,000 £22,750 £24,500
% change year-on-year
+5.49% -7.14%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104696 113578 106402
As % of all permanent IT jobs located in the UK 94.64% 94.59% 94.75%
Number of salaries quoted 85538 92124 88516
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 24 April 2015 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +81 401 £25,000 -3.84% 41
London +52 178 £30,000 - 12
South East +73 106 £25,000 - 7
City of London +33 39 £27,500 -8.33% 2
South West -14 32 £21,250 - 5
Yorkshire +18 27 £22,500 - 7
North West +11 22 £25,000 +19.04% 6
Scotland +34 21 £22,000 -16.98% 1
West Sussex - 20 £31,000 -
East of England +16 18 £27,000 +8.00% 3
West Yorkshire +22 16 £22,250 -16.03% 5
Manchester +11 16 £25,000 +28.20% 3
Hampshire +8 16 £21,250 -15.00% 2
East Sussex -5 16 £25,000 -7.40% 1
Kent - 16 £22,500 -
Bristol +9 12 £24,000 +14.28% 1
Berkshire -3 12 £27,500 -4.39% 1
Brighton +6 11 £25,000 -50.00%
Surrey +17 10 £23,750 -3.06%
Leeds +11 10 £21,000 -12.50% 4
Hertfordshire +1 10 £27,000 +8.00% 1
Edinburgh +20 9 £23,500 -26.56%
Wiltshire +10 9 £19,000 -13.63%
North Yorkshire +25 8 £25,000 +25.00% 2
Oxfordshire +5 8 £22,500 +0.55% 2
Buckinghamshire -4 8 £20,750 -7.77% 1
Milton Keynes - 8 £20,750 -
East Midlands +18 7 £19,500 -20.40%
Farnborough +7 7 £21,500 -32.81%
West Midlands -32 7 £24,000 +6.66% 1

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 April 2015, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 661 (78.04%) Windows
2 496 (58.56%) Active Directory
3 454 (53.60%) Microsoft
4 373 (44.04%) MS Office
5 317 (37.43%) Windows 7
6 273 (32.23%) MS Excel
7 249 (29.40%) MS Exchange
8 218 (25.74%) Windows Server 2008
9 184 (21.72%) ITIL
10 176 (20.78%) VMware
11 167 (19.72%) Finance
12 161 (19.01%) Degree
13 159 (18.77%) Citrix
14 144 (17.00%) VMware Infrastructure
15 114 (13.46%) Windows Server 2003
16 104 (12.28%) Windows 8
17 103 (12.16%) Blackberry
18 102 (12.04%) Firewall
19 99 (11.69%) LAN
20 95 (11.22%) Windows XP
21 93 (10.98%) Windows Server 2012
22 89 (10.51%) TCP/IP
23 87 (10.27%) SLA
24 85 (10.04%) VPN
25 82 (9.68%) WAN
26 81 (9.56%) SQL
26 81 (9.56%) Cisco
27 75 (8.85%) Computer Science
28 73 (8.62%) Linux
29 71 (8.38%) SQL Server

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 April 2015, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 249 (29.40%) MS Exchange
2 67 (7.91%) Exchange Server 2010
3 58 (6.85%) SharePoint
4 36 (4.25%) Blackberry Enterprise Server
5 29 (3.42%) Exchange Server 2007
6 25 (2.95%) Exchange Server 2013
7 20 (2.36%) WorkSite
8 17 (2.01%) Exchange Server 2003
9 16 (1.89%) IIS
10 13 (1.53%) IBM Notes
10 13 (1.53%) SharePoint 2010
10 13 (1.53%) Lync
11 8 (0.94%) SharePoint 2013
12 5 (0.59%) Apache
12 5 (0.59%) CMS
13 4 (0.47%) Moodle
14 2 (0.24%) SharePoint Server
14 2 (0.24%) MS Project Server
14 2 (0.24%) Drupal
14 2 (0.24%) WordPress
Applications
1 373 (44.04%) MS Office
2 273 (32.23%) MS Excel
3 12 (1.42%) MS PowerPoint
4 4 (0.47%) MS Visio
5 3 (0.35%) Spreadsheet
5 3 (0.35%) Photoshop
5 3 (0.35%) Adobe Illustrator
6 2 (0.24%) MS Project
6 2 (0.24%) Acrobat
7 1 (0.12%) Adobe Creative Suite
Business Applications
1 4 (0.47%) Visualfiles
2 3 (0.35%) Dynamics AX
3 2 (0.24%) GoldMine
3 2 (0.24%) SAP Oil and Gas
3 2 (0.24%) SAP ERP
3 2 (0.24%) Magento
4 1 (0.12%) Fredhopper
4 1 (0.12%) Markit EDM
4 1 (0.12%) Line 500
4 1 (0.12%) thinkFolio
4 1 (0.12%) Line 50
Cloud Services
1 28 (3.31%) Office 365
2 6 (0.71%) Google Apps
3 4 (0.47%) Cloud Computing
4 3 (0.35%) SaaS
4 3 (0.35%) PaaS
4 3 (0.35%) IaaS
5 2 (0.24%) Dropbox
5 2 (0.24%) Amazon AWS
5 2 (0.24%) Symantec.cloud
6 1 (0.12%) Mimecast
6 1 (0.12%) Google Drive
6 1 (0.12%) Microsoft Azure
Communications & Networking
1 102 (12.04%) Firewall
2 99 (11.69%) LAN
3 89 (10.51%) TCP/IP
4 85 (10.04%) VPN
5 82 (9.68%) WAN
6 67 (7.91%) DNS
7 62 (7.32%) Internet
8 57 (6.73%) DHCP
9 38 (4.49%) VoIP
10 25 (2.95%) Wireless
11 22 (2.60%) SAN
12 20 (2.36%) SMTP
13 19 (2.24%) Wi-Fi
14 15 (1.77%) VLAN
15 9 (1.06%) Cisco IPT
15 9 (1.06%) iSCSI
16 8 (0.94%) Cisco IOS
17 5 (0.59%) Network Security
17 5 (0.59%) IP Telephony
17 5 (0.59%) Intranet
Database & Business Intelligence
1 71 (8.38%) SQL Server
2 11 (1.30%) Crystal Reports
3 10 (1.18%) SQL Server Reporting Services
4 6 (0.71%) SQL Server Integration Services
5 5 (0.59%) SQL Server 2005
6 4 (0.47%) SQL Server 2008
6 4 (0.47%) Relational Database
7 3 (0.35%) MySQL
8 2 (0.24%) SQL Server 2012
8 2 (0.24%) SAP BW
9 1 (0.12%) InterBase
9 1 (0.12%) RDBMS
9 1 (0.12%) QlikView
9 1 (0.12%) Oracle Database
Development Applications
1 2 (0.24%) Bugzilla
1 2 (0.24%) Subversion
1 2 (0.24%) Git (software)
1 2 (0.24%) Redmine
2 1 (0.12%) JIRA
2 1 (0.12%) Eclipse
2 1 (0.12%) MSI
General
1 167 (19.72%) Finance
2 50 (5.90%) Telecoms
3 42 (4.96%) Law
3 42 (4.96%) Legal
4 40 (4.72%) Financial Institution
5 27 (3.19%) Retail
6 22 (2.60%) Banking
7 21 (2.48%) Games
8 20 (2.36%) Back Office
9 19 (2.24%) Front Office
9 19 (2.24%) German Language
10 14 (1.65%) Marketing
11 13 (1.53%) Advertising
12 8 (0.94%) Manufacturing
12 8 (0.94%) Automotive
13 7 (0.83%) Italian Language
14 5 (0.59%) Mandarin Language
14 5 (0.59%) French Language
14 5 (0.59%) Electronics
15 4 (0.47%) Dutch Language
Libraries, Frameworks & Software Standards
1 27 (3.19%) Software Packaging
2 6 (0.71%) HTML
3 5 (0.59%) XML
3 5 (0.59%) FIX Protocol
4 3 (0.35%) XSL
5 2 (0.24%) .NET
5 2 (0.24%) HTML5
5 2 (0.24%) Middleware
6 1 (0.12%) Windows SharePoint Services
6 1 (0.12%) EDI
Miscellaneous
1 103 (12.16%) Blackberry
2 75 (8.85%) Computer Science
3 37 (4.37%) Analytical Skills
4 32 (3.78%) Hedge funds
5 28 (3.31%) iPhone
6 20 (2.36%) Management Information System
7 14 (1.65%) CCTV
7 14 (1.65%) Video Conferencing
8 12 (1.42%) Mathematics
8 12 (1.42%) Fat Client
8 12 (1.42%) Thin Client
9 8 (0.94%) EPoS
9 8 (0.94%) iPad
9 8 (0.94%) Open Source
9 8 (0.94%) Enterprise Software
10 7 (0.83%) User Experience
11 5 (0.59%) Handset
12 4 (0.47%) PDA
13 3 (0.35%) Derivative
13 3 (0.35%) NHS
Operating Systems
1 661 (78.04%) Windows
2 317 (37.43%) Windows 7
3 218 (25.74%) Windows Server 2008
4 114 (13.46%) Windows Server 2003
5 104 (12.28%) Windows 8
6 95 (11.22%) Windows XP
7 93 (10.98%) Windows Server 2012
8 73 (8.62%) Linux
9 39 (4.60%) Android
10 34 (4.01%) Mac OS X
11 23 (2.72%) Windows Vista
12 22 (2.60%) Apple iOS
13 17 (2.01%) UNIX
14 11 (1.30%) Mac OS X Server
15 6 (0.71%) Windows Mobile
16 4 (0.47%) Mac OS
17 3 (0.35%) Windows Phone
18 2 (0.24%) i5/OS
18 2 (0.24%) Windows 2000 Server
18 2 (0.24%) CentOS
Processes & Methodologies
1 184 (21.72%) ITIL
2 46 (5.43%) Incident Management
3 42 (4.96%) Disaster Recovery
4 31 (3.66%) Service Management
5 24 (2.83%) Service Delivery
5 24 (2.83%) CRM
6 22 (2.60%) Document Management
7 19 (2.24%) Boundary Protection
8 18 (2.13%) Problem Management
8 18 (2.13%) Change Management
9 17 (2.01%) Time Management
10 16 (1.89%) ERP
11 15 (1.77%) Project Management
11 15 (1.77%) Coaching
12 14 (1.65%) Mentoring
13 12 (1.42%) Practice Management
14 11 (1.30%) Continuous Improvement
14 11 (1.30%) Change Control
14 11 (1.30%) Line Management
15 10 (1.18%) Configuration Management
Programming Languages
1 81 (9.56%) SQL
2 37 (4.37%) PowerShell
3 32 (3.78%) Perl
4 14 (1.65%) VB
5 8 (0.94%) Python
5 8 (0.94%) VBScript
6 6 (0.71%) C
7 5 (0.59%) C#
7 5 (0.59%) T-SQL
7 5 (0.59%) Bash Shell
7 5 (0.59%) VBA
8 3 (0.35%) PHP
8 3 (0.35%) Java
9 2 (0.24%) JavaScript
9 2 (0.24%) Shell Script
10 1 (0.12%) PL/SQL
Qualifications
1 161 (19.01%) Degree
2 66 (7.79%) Microsoft Certification
3 40 (4.72%) MCP
4 34 (4.01%) Cisco Certification
5 28 (3.31%) CCNA
6 26 (3.07%) MCSE
7 24 (2.83%) MCSA
8 20 (2.36%) MCITP
9 19 (2.24%) PhD
10 15 (1.77%) MCTS
11 12 (1.42%) Security Cleared
11 12 (1.42%) ITIL Foundation Certificate
12 11 (1.30%) VMware Certified Professional (VCP)
12 11 (1.30%) A+ Certification
13 8 (0.94%) ITIL Certification
13 8 (0.94%) HND
13 8 (0.94%) SC Cleared
14 6 (0.71%) MCDST
14 6 (0.71%) MOS
15 3 (0.35%) PRINCE2 Certification
Quality Assurance & Compliance
1 87 (10.27%) SLA
2 13 (1.53%) ISO/IEC 27001
3 2 (0.24%) QA
3 2 (0.24%) HL7
4 1 (0.12%) Sarbanes-Oxley
System Software
1 496 (58.56%) Active Directory
2 144 (17.00%) VMware Infrastructure
3 44 (5.19%) XenApp
4 39 (4.60%) VMware ESX
5 29 (3.42%) Hyper-V
6 28 (3.31%) VMware Workstation
7 21 (2.48%) vSphere
8 16 (1.89%) IMail Server
9 10 (1.18%) Terminal Services
9 10 (1.18%) XenDesktop
10 9 (1.06%) VMware ESXi
11 6 (0.71%) MetaFrame
12 4 (0.47%) XenServer
13 3 (0.35%) Terminal Server
14 2 (0.24%) Xen
15 1 (0.12%) Microsoft Virtual Server
15 1 (0.12%) VMware Server
15 1 (0.12%) Firmware
15 1 (0.12%) ISA Server
15 1 (0.12%) Postfix
Systems Management
1 34 (4.01%) SCCM
2 16 (1.89%) Backup Exec
3 11 (1.30%) WSUS
4 6 (0.71%) NetBackup
5 4 (0.47%) ARCserve
5 4 (0.47%) Norton AntiVirus
6 2 (0.24%) SCOM
6 2 (0.24%) Symantec Endpoint Protection
6 2 (0.24%) Casper Suite
7 1 (0.12%) SCVMM
7 1 (0.12%) ZABBIX
7 1 (0.12%) Plesk
7 1 (0.12%) Symantec Enterprise Vault
7 1 (0.12%) Nagios
Vendors
1 454 (53.60%) Microsoft
2 176 (20.78%) VMware
3 159 (18.77%) Citrix
4 81 (9.56%) Cisco
5 42 (4.96%) Apple
6 36 (4.25%) HP
7 20 (2.36%) Symantec
7 20 (2.36%) Google
8 19 (2.24%) Dell
8 19 (2.24%) Avaya
9 16 (1.89%) LANDesk
10 15 (1.77%) Mitel
11 13 (1.53%) Adobe
11 13 (1.53%) Lotus
12 11 (1.30%) Bloomberg
13 10 (1.18%) Sophos
13 10 (1.18%) OpenText
14 9 (1.06%) Reuters
15 8 (0.94%) SAP
16 7 (0.83%) ServiceNow
East Sussex
ARC IT Recruitment Ltd
Salary: £27000 Per Annum benefits
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Salary: £16,000-£22,000 + bens
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + Bonus+OT+Bens
Posted: Yesterday
Manchester, Lancashire
Latcom Ltd
Salary: From £21,000 to £23,000 per annum
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Benefits
Posted: Yesterday
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £20000.00 per annum + Bonus
Posted: 2 days ago
Wokingham, Berkshire
Ashdown IT
Salary: £25000 - £33000 per annum + benefits
Posted: 3 days ago
Enfield, Middlesex
Ashdown IT
Salary: £21000 per annum
Posted: 3 days ago
Exeter, Devon
Met Office
Posted: 3 days ago
London
networx
Salary: £28,500 per annum
Posted: 3 days ago
Dunstable, Bedfordshire
Ashdown IT
Salary: £18000 - £20000 per annum + Benefits
Posted: 3 days ago
Manchester, Lancashire
Crimson Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 3 days ago
Basingstoke, Hampshire
CV Screen Ltd
Salary: £20k - 22k per year + Pension + 25 days
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £24,000 per annum Plus on call allowance
Posted: 4 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £19000 - £23500 per annum + Benefits
Posted: 4 days ago
City, London
Lorien Resourcing
Salary: £22000 - £25000 per annum + Great company benefits
Posted: 4 days ago
Chorley, Lancashire
Circle Recruitment
Salary: £16000 - £20000 per annum + Pension, Bonus, Healthcare
Posted: 4 days ago
High Wycombe, Buckinghamshire
Mint Velvet
Salary: Competitive Salary plus Benefits
Posted: 4 days ago
Central London / West End
St Giles International
Salary: From £22,000 to £24,000 per annum
Posted: 5 days ago
Central London / West End
Araya Partners Ltd
Salary: From £25,000 to £35,000 per annum Salary is approx 25-35k base + bonus
Posted: 5 days ago