The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 538 574 634
Rank change year-on-year
+36 +60
Permanent jobs requiring an IT Support Analyst 404 315 270
As % of all permanent IT jobs located in the UK 0.35% 0.30% 0.23%
As % of the Job Titles category 0.37% 0.31% 0.24%
Number of salaries quoted 368 258 253
Average salary £25,000 £24,750 £26,500
Average salary % change year-on-year
+1.01% -6.60%
90% offered a salary of more than £20,000 £16,500 £19,000
10% offered a salary of more than £35,000 £40,000 £34,000
UK excluding London average salary £23,500 £22,500 £25,000
% change year-on-year
+4.44% -10.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107766 100404 111766
As % of all permanent IT jobs located in the UK 94.46% 94.30% 95.16%
Number of salaries quoted 87262 83568 95286
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 23 September 2014 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +36 373 £25,000 +1.01% 45
London +31 128 £28,000 -2.60% 21
South East +10 95 £23,250 -7.00% 10
City of London +34 47 £27,500 +3.28% 6
East of England -14 38 £25,000 +51.51% 2
Yorkshire -37 30 £25,000 -3.84% 5
South West -30 28 £20,500 +2.50% 2
North West -7 26 £21,500 -10.34% 3
Scotland -11 22 £28,750 +35.29% 2
West Yorkshire -4 21 £25,000 -3.84% 4
Oxfordshire +9 20 £25,000 +14.94% 3
Berkshire -8 17 £27,500 +10.00%
Manchester +3 15 £21,500 +7.50% 2
Leeds -20 15 £22,000 -15.38% 1
Edinburgh -1 14 £30,000 +62.16% 1
West Midlands -13 14 £27,850 +32.61% 1
East Midlands -3 13 £24,750 +7.60%
Bath -7 13 £16,500 -
Somerset -13 13 £16,500 -
Oxford +14 12 £25,000 +19.04% 2
Essex +11 12 £23,000 +4.54%
West Sussex +2 12 £18,000 -23.40%
Hampshire -10 11 £21,500 -7.52% 3
Warwickshire +13 10 £27,850 +59.14%
Buckinghamshire +8 10 £24,000 -24.70% 1
Cheshire -20 10 £25,000 +4.25% 1
Southampton +6 9 £20,750 -13.54% 1
Surrey -21 9 £24,250 -13.39% 2
East Sussex - 9 £22,500 - 1
Brighton - 9 £22,500 -

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 23 September 2014, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 625 (75.57%) Windows
2 441 (53.33%) Active Directory
3 406 (49.09%) Microsoft
4 336 (40.63%) MS Office
5 314 (37.97%) Windows 7
6 287 (34.70%) MS Excel
7 223 (26.96%) Windows Server 2008
8 206 (24.91%) MS Exchange
9 167 (20.19%) ITIL
10 153 (18.50%) VMware
11 142 (17.17%) Finance
12 134 (16.20%) Windows Server 2003
13 130 (15.72%) TCP/IP
14 125 (15.11%) Windows XP
15 116 (14.03%) SQL
16 111 (13.42%) Degree
17 110 (13.30%) Citrix
18 109 (13.18%) DNS
19 108 (13.06%) LAN
20 97 (11.73%) SQL Server
21 92 (11.12%) Cisco
22 91 (11.00%) Firewall
23 89 (10.76%) VMware Infrastructure
24 84 (10.16%) Exchange Server 2010
24 84 (10.16%) WAN
25 82 (9.92%) Windows Server 2012
26 78 (9.43%) Blackberry
27 74 (8.95%) Microsoft Certification
28 71 (8.59%) DHCP
28 71 (8.59%) Linux

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 23 September 2014, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 206 (24.91%) MS Exchange
2 84 (10.16%) Exchange Server 2010
3 45 (5.44%) SharePoint
3 45 (5.44%) IIS
4 34 (4.11%) Exchange Server 2007
5 27 (3.26%) Blackberry Enterprise Server
6 23 (2.78%) Exchange Server 2013
7 16 (1.93%) Lync
8 15 (1.81%) IBM Notes
9 14 (1.69%) Exchange Server 2003
10 9 (1.09%) WorkSite
10 9 (1.09%) CMS
11 6 (0.73%) SharePoint Server
12 4 (0.48%) Lotus Domino
13 3 (0.36%) SharePoint 2010
13 3 (0.36%) SharePoint 2013
14 2 (0.24%) MS Project Server
14 2 (0.24%) Site Server
14 2 (0.24%) Apache
14 2 (0.24%) Tomcat
Applications
1 336 (40.63%) MS Office
2 287 (34.70%) MS Excel
3 14 (1.69%) MS PowerPoint
4 9 (1.09%) MS Visio
5 4 (0.48%) AutoCAD
6 2 (0.24%) S-PLUS
7 1 (0.12%) Photoshop
7 1 (0.12%) MS Project
Business Applications
1 6 (0.73%) Line 500
2 4 (0.48%) Dynamics CRM
3 3 (0.36%) Movex
3 3 (0.36%) Dynamics NAV
3 3 (0.36%) Bond Adapt
3 3 (0.36%) SAP Business One
4 2 (0.24%) Cognos TM1
4 2 (0.24%) Dynamics AX
5 1 (0.12%) Misys Midas
5 1 (0.12%) ResourceLink
5 1 (0.12%) SAP Oil and Gas
5 1 (0.12%) Summit
5 1 (0.12%) SAP ERP
Cloud Services
1 7 (0.85%) Office 365
2 6 (0.73%) Amazon AWS
2 6 (0.73%) SaaS
3 5 (0.60%) Microsoft Azure
4 2 (0.24%) Cloud Computing
Communications & Networking
1 130 (15.72%) TCP/IP
2 109 (13.18%) DNS
3 108 (13.06%) LAN
4 91 (11.00%) Firewall
5 84 (10.16%) WAN
6 71 (8.59%) DHCP
7 63 (7.62%) VPN
8 47 (5.68%) Internet
9 34 (4.11%) Wireless
10 28 (3.39%) VoIP
11 22 (2.66%) SAN
12 18 (2.18%) Wi-Fi
13 15 (1.81%) SMTP
14 11 (1.33%) Intranet
14 11 (1.33%) SSH
15 7 (0.85%) Network Security
16 6 (0.73%) HTTPS
16 6 (0.73%) FTP
16 6 (0.73%) HTTP
17 5 (0.60%) Ethernet
Database & Business Intelligence
1 97 (11.73%) SQL Server
2 18 (2.18%) Crystal Reports
2 18 (2.18%) SQL Server 2008
3 16 (1.93%) SQL Server 2005
4 12 (1.45%) Relational Database
5 9 (1.09%) MySQL
6 5 (0.60%) PostgreSQL
7 2 (0.24%) SQL Server Reporting Services
7 2 (0.24%) MarkLogic
8 1 (0.12%) Oracle Reports
8 1 (0.12%) Cognos Impromptu
8 1 (0.12%) SAP BW
Development Applications
1 9 (1.09%) Visual Studio
2 4 (0.48%) SQL Server Management Studio (SSMS)
3 1 (0.12%) Toad
3 1 (0.12%) Dreamweaver
3 1 (0.12%) JIRA
General
1 142 (17.17%) Finance
2 34 (4.11%) Legal
3 31 (3.75%) Retail
4 30 (3.63%) Law
5 22 (2.66%) Telecoms
6 21 (2.54%) Advertising
7 17 (2.06%) Back Office
8 16 (1.93%) Financial Institution
8 16 (1.93%) Banking
8 16 (1.93%) Manufacturing
9 9 (1.09%) Front Office
10 7 (0.85%) Aerospace
10 7 (0.85%) Publishing
11 6 (0.73%) Spanish Language
12 5 (0.60%) Marketing
13 4 (0.48%) Italian Language
14 3 (0.36%) French Language
14 3 (0.36%) Pharmaceutical
14 3 (0.36%) Electronics
15 2 (0.24%) Games
Libraries, Frameworks & Software Standards
1 28 (3.39%) Software Packaging
2 20 (2.42%) HTML
3 14 (1.69%) .NET
4 13 (1.57%) Web Services
5 9 (1.09%) XML
5 9 (1.09%) ASP.NET
5 9 (1.09%) CSS
6 7 (0.85%) XSLT
7 5 (0.60%) LAMP
8 4 (0.48%) WSDL
9 3 (0.36%) Middleware
10 2 (0.24%) Hibernate
10 2 (0.24%) ASP.NET Web Forms
11 1 (0.12%) Oracle Fusion
11 1 (0.12%) WAP
Miscellaneous
1 78 (9.43%) Blackberry
2 54 (6.53%) Analytical Skills
3 52 (6.29%) Computer Science
4 33 (3.99%) iPhone
4 33 (3.99%) Management Information System
5 26 (3.14%) Hedge funds
6 16 (1.93%) EPoS
7 14 (1.69%) iPad
8 9 (1.09%) Video Conferencing
8 9 (1.09%) Mathematics
9 8 (0.97%) Client/Server
10 7 (0.85%) Thin Client
10 7 (0.85%) Fat Client
10 7 (0.85%) User Experience
11 5 (0.60%) Replication
12 4 (0.48%) AS400
13 3 (0.36%) LIMS
13 3 (0.36%) Chip and PIN
13 3 (0.36%) FMCG
13 3 (0.36%) Life Science
Operating Systems
1 625 (75.57%) Windows
2 314 (37.97%) Windows 7
3 223 (26.96%) Windows Server 2008
4 134 (16.20%) Windows Server 2003
5 125 (15.11%) Windows XP
6 82 (9.92%) Windows Server 2012
7 71 (8.59%) Linux
8 47 (5.68%) Windows 8
9 24 (2.90%) Mac OS X
10 17 (2.06%) Android
11 15 (1.81%) UNIX
12 12 (1.45%) Windows 2000 Server
13 11 (1.33%) Mac OS
13 11 (1.33%) Apple iOS
14 10 (1.21%) Windows Vista
15 7 (0.85%) Solaris
16 6 (0.73%) Mac OS X Server
17 2 (0.24%) Windows 2000
18 1 (0.12%) AIX
18 1 (0.12%) Windows Phone
Processes & Methodologies
1 167 (20.19%) ITIL
2 46 (5.56%) Disaster Recovery
3 38 (4.59%) Service Delivery
4 32 (3.87%) CRM
5 27 (3.26%) Asset Management
6 26 (3.14%) Service Management
7 21 (2.54%) Incident Management
8 18 (2.18%) Investment Management
8 18 (2.18%) Time Management
9 17 (2.06%) Document Management
9 17 (2.06%) Change Management
10 16 (1.93%) Mobile Device Management
11 15 (1.81%) Change Control
11 15 (1.81%) ERP
12 13 (1.57%) Problem Management
13 11 (1.33%) Continuous Improvement
13 11 (1.33%) Information Security
14 10 (1.21%) Project Management
14 10 (1.21%) Performance Monitoring
15 7 (0.85%) Performance Tuning
Programming Languages
1 116 (14.03%) SQL
2 45 (5.44%) PowerShell
3 28 (3.39%) Perl
4 20 (2.42%) C#
5 19 (2.30%) JavaScript
6 15 (1.81%) VB
7 11 (1.33%) C
8 10 (1.21%) Java
8 10 (1.21%) PHP
9 9 (1.09%) Shell Script
10 7 (0.85%) VBScript
11 6 (0.73%) Python
12 5 (0.60%) T-SQL
13 3 (0.36%) PL/SQL
14 2 (0.24%) C++
14 2 (0.24%) VB.NET
14 2 (0.24%) VBA
14 2 (0.24%) Bash Shell
15 1 (0.12%) RPG IV
15 1 (0.12%) RPG
Qualifications
1 111 (13.42%) Degree
2 74 (8.95%) Microsoft Certification
3 51 (6.17%) MCP
3 51 (6.17%) MCSE
4 36 (4.35%) CCNA
4 36 (4.35%) Cisco Certification
5 29 (3.51%) MCSA
6 24 (2.90%) ITIL Certification
7 22 (2.66%) MCITP
8 15 (1.81%) PhD
9 12 (1.45%) MCTS
9 12 (1.45%) ITIL Foundation Certificate
10 11 (1.33%) Security Cleared
11 10 (1.21%) HND
12 9 (1.09%) SC Cleared
13 6 (0.73%) MCT
13 6 (0.73%) A+ Certification
14 5 (0.60%) VMware Certified Professional (VCP)
15 3 (0.36%) MCDST
15 3 (0.36%) CCNP
Quality Assurance & Compliance
1 56 (6.77%) SLA
2 10 (1.21%) ISO/IEC 27001
3 6 (0.73%) ISO 9001
4 4 (0.48%) HL7
5 3 (0.36%) QA
6 2 (0.24%) DICOM
7 1 (0.12%) JSP 440
7 1 (0.12%) PCI DSS
7 1 (0.12%) BS7799
System Software
1 441 (53.33%) Active Directory
2 89 (10.76%) VMware Infrastructure
3 38 (4.59%) Hyper-V
4 36 (4.35%) VMware ESX
5 23 (2.78%) VMware Workstation
6 9 (1.09%) IMail Server
6 9 (1.09%) XenApp
7 8 (0.97%) Terminal Services
8 5 (0.60%) Terminal Server
8 5 (0.60%) vSphere
8 5 (0.60%) VMware ESXi
9 4 (0.48%) MetaFrame
9 4 (0.48%) Microsoft Virtual Server
10 3 (0.36%) VMware Server
11 2 (0.24%) Citrix Presentation Server
11 2 (0.24%) XenDesktop
12 1 (0.12%) ISA Server
12 1 (0.12%) Forefront TMG
12 1 (0.12%) XenServer
Systems Management
1 19 (2.30%) WSUS
1 19 (2.30%) SCCM
2 14 (1.69%) Backup Exec
3 7 (0.85%) DameWare
4 6 (0.73%) NetBackup
5 5 (0.60%) Nagios
6 4 (0.48%) Norton AntiVirus
7 3 (0.36%) SCOM
7 3 (0.36%) Systems Management Server (SMS)
8 2 (0.24%) ZENworks
8 2 (0.24%) Cisco UCCX
8 2 (0.24%) Cisco CUCM
9 1 (0.12%) SCVMM
9 1 (0.12%) HP SIM
9 1 (0.12%) OpenView Configuration Management
9 1 (0.12%) Control-M
9 1 (0.12%) Nessus
Vendors
1 406 (49.09%) Microsoft
2 153 (18.50%) VMware
3 110 (13.30%) Citrix
4 92 (11.12%) Cisco
5 39 (4.72%) Apple
6 30 (3.63%) HP
7 24 (2.90%) Symantec
8 21 (2.54%) Avaya
9 17 (2.06%) Lotus
10 14 (1.69%) Dell
11 12 (1.45%) Oracle
11 12 (1.45%) LANDesk
11 12 (1.45%) ServiceNow
12 10 (1.21%) Juniper
12 10 (1.21%) Sage
13 9 (1.09%) Adobe
14 8 (0.97%) IBM
14 8 (0.97%) Sophos
14 8 (0.97%) Bloomberg
15 6 (0.73%) Autodesk
Newport, Gwent
Randstad Technologies
Salary: £25000.00 per annum
Posted: 11 hours ago
South West London
Ashdown IT
Salary: £35000 - £40000 per annum
Posted: 11 hours ago
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £27000 Per Annum Plus benefits
Posted: 12 hours ago
Winchester, Hampshire
Deerfoot IT Resources Ltd
Salary: £16000 - £18000 per annum
Posted: 13 hours ago
London
Austin Fraser
Salary: £30000.00 - £35000.00 per annum + Excellent Benefits
Posted: 17 hours ago
Edinburgh, Midlothian
Change Recruitment Group
Salary: £20000 - £30000 per annum + Excellent benefits + training
Posted: 19 hours ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £24000 - £27000 per annum + Excellent Benefits
Posted: 19 hours ago
Newcastle, Staffordshire
Oscar Associates (UK) Ltd
Salary: £20000 - £27000 per annum + Benefits
Posted: 22 hours ago
London
Nicoll Curtin
Salary: £60000 - £80000 per annum + Bonus + Excellent benefits
Posted: Yesterday
Weybridge, Surrey
Marcus Donald People
Salary: £18000 to £22000 per annum
Posted: Yesterday
Surrey
Ashdown IT
Salary: £28000 - £30000 per annum
Posted: Yesterday
Wakefield, West Yorkshire
Search Consultancy
Salary: Benefits
Posted: Yesterday
Bedfordshire
Ashdown IT
Salary: £20000 - £22000 per annum
Posted: Yesterday
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £15000 - £18000 per annum + Good Benefits Package
Posted: Yesterday
Watford, Hertfordshire
CV Screen Ltd
Salary: to £26,000 + Benefits
Posted: Yesterday
London
Big Picture Staffing
Salary: From £35,000 to £45,000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Senitor Associates
Salary: £18000 per annum
Posted: 4 days ago
Croydon, Surrey
Harrington Starr
Salary: £25000 per annum
Posted: 4 days ago
London
Sanderson
Salary: £20000 - £30000 per annum + benefits
Posted: 4 days ago