The statistics below represent IT jobs advertised across the UK that had IT Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
IT Support Analyst
UK
Rank 476 522 462
Rank change year-on-year
+46 -60
Permanent jobs requiring an IT Support Analyst 415 482 615
As % of all permanent IT jobs located in the UK 0.49% 0.48% 0.58%
As % of the Job Titles category 0.51% 0.50% 0.60%
Number of salaries quoted 389 412 550
Median salary £26,000 £26,500 £26,000
Median salary % change year-on-year
-1.88% +1.92%
90% offered a salary of more than £20,500 £19,000 £20,000
10% offered a salary of more than £36,500 £40,000 £40,000
UK excluding London median salary £24,411 £23,500 £23,500
% change year-on-year
+3.87% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81623 97249 103130
As % of all permanent IT jobs located in the UK 96.35% 96.46% 96.67%
Number of salaries quoted 67793 81597 85223
Median salary £46,000 £45,000 £45,000
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

IT Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 20 February 2017 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +16 369 £26,000 -1.88% 64
London +22 121 £30,000 -7.69% 18
South East +3 88 £25,000 +6.38% 22
Yorkshire +32 44 £23,000 +6.97% 3
West Yorkshire +31 31 £24,000 +11.62% 2
Surrey +40 27 £23,750 -15.17% 3
East Midlands +15 26 £21,000 -4.54% 6
North West -13 25 £25,000 +6.38% 5
East of England +12 21 £22,500 -6.25% 1
South West +11 20 £23,500 -3.09% 4
West Midlands +22 19 £22,500 -5.26% 5
Hertfordshire +15 17 £22,500 -14.28% 1
City of London +30 16 £31,500 +1.61% 3
Leeds +20 16 £22,000 +3.52% 2
Scotland +32 15 £25,000 -16.66% 3
Buckinghamshire +13 15 £23,750 -17.39% 5
Oxfordshire +1 12 £31,250 +34.40% 3
Lancashire -1 12 £25,000 - 1
Hampshire +19 11 £22,250 +11.25% 6
Birmingham +9 11 £24,000 +2.12% 1
Berkshire +43 10 £22,000 -12.00% 3
Derbyshire +18 10 £21,000 -27.58% 3
Bradford +14 9 £26,000 -
Chorley - 9 £25,000 - 1
Wiltshire +26 8 £21,750 -3.33% 2
Edinburgh +5 8 £27,000 -1.81% 1
Leicestershire +4 8 £29,000 +24.73% 2
Channel Islands - 8 £36,500 -
Jersey - 8 £36,500 -
Nottingham +5 7 £20,500 -6.81%

IT Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 20 February 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support Analyst in the job title.

1 673 (71.90%) Windows
2 580 (61.97%) Active Directory
3 460 (49.15%) Microsoft
4 344 (36.75%) MS Office
5 319 (34.08%) Windows Server
6 310 (33.12%) Windows 7
7 274 (29.27%) ITIL
8 251 (26.82%) MS Excel
9 194 (20.73%) VMware
10 192 (20.51%) Windows Server 2008
11 189 (20.19%) MS Exchange
12 156 (16.67%) SQL
13 141 (15.06%) Windows Server 2012
14 139 (14.85%) Office 365
15 132 (14.10%) Finance
16 123 (13.14%) VMware Infrastructure
17 121 (12.93%) Windows 10
18 120 (12.82%) Citrix
19 107 (11.43%) LAN
20 101 (10.79%) TCP/IP
21 97 (10.36%) Windows 8
22 96 (10.26%) SLA
23 90 (9.62%) WAN
24 84 (8.97%) SQL Server
25 82 (8.76%) DNS
25 82 (8.76%) Analytical Skills
26 79 (8.44%) Firewall
27 77 (8.23%) Degree
28 76 (8.12%) DHCP
29 71 (7.59%) Microsoft Certification

IT Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 189 (20.19%) MS Exchange
2 53 (5.66%) Exchange Server 2010
3 52 (5.56%) SharePoint
4 39 (4.17%) Exchange Server 2013
5 25 (2.67%) Exchange Server 2007
6 23 (2.46%) IIS
7 16 (1.71%) Skype for Business
8 10 (1.07%) Apache
9 7 (0.75%) Exchange Server 2003
9 7 (0.75%) IBM Notes
10 6 (0.64%) WebSphere
11 5 (0.53%) Blackberry Enterprise Server
11 5 (0.53%) CMS
11 5 (0.53%) SAS
12 4 (0.43%) SharePoint 2013
13 3 (0.32%) IBM Domino
14 2 (0.21%) ArcGIS
14 2 (0.21%) JBoss
15 1 (0.11%) Jetty
15 1 (0.11%) Tomcat
Applications
1 344 (36.75%) MS Office
2 251 (26.82%) MS Excel
3 19 (2.03%) MS PowerPoint
4 12 (1.28%) MS Project
5 10 (1.07%) MS Visio
6 4 (0.43%) Adobe Creative Suite
7 3 (0.32%) Acrobat
7 3 (0.32%) Photoshop
8 2 (0.21%) Adobe Captivate
Business Applications
1 19 (2.03%) Dynamics CRM
2 7 (0.75%) Visualfiles
3 6 (0.64%) Eikon
4 4 (0.43%) Dynamics AX
5 3 (0.32%) Fishtalk
5 3 (0.32%) Q-Pulse
6 2 (0.21%) Dynamics NAV
6 2 (0.21%) Infor CloudSuite Industrial (formerly SyteLine)
6 2 (0.21%) JDE OneWorld
6 2 (0.21%) Northgate Housing
6 2 (0.21%) Orchard Housing
6 2 (0.21%) Sage 200
6 2 (0.21%) SunGard APT
6 2 (0.21%) thinkFolio
7 1 (0.11%) FastStats
7 1 (0.11%) LatentZero
7 1 (0.11%) NetSuite
7 1 (0.11%) Oracle ERP
7 1 (0.11%) SAP CRM
7 1 (0.11%) SAP CS
Cloud Services
1 139 (14.85%) Office 365
2 15 (1.60%) Amazon AWS
3 11 (1.18%) Microsoft Azure
4 9 (0.96%) Cloud Computing
4 9 (0.96%) G Suite
4 9 (0.96%) SaaS
5 5 (0.53%) Dropbox
6 4 (0.43%) Adobe Creative Cloud
7 2 (0.21%) OneDrive
8 1 (0.11%) Google Analytics
8 1 (0.11%) IaaS
8 1 (0.11%) Mimecast
8 1 (0.11%) PaaS
Communications & Networking
1 107 (11.43%) LAN
2 101 (10.79%) TCP/IP
3 90 (9.62%) WAN
4 82 (8.76%) DNS
5 79 (8.44%) Firewall
6 76 (8.12%) DHCP
7 53 (5.66%) VPN
8 40 (4.27%) VoIP
9 36 (3.85%) Internet
10 31 (3.31%) Wireless
11 22 (2.35%) Wi-Fi
12 18 (1.92%) SAN
13 16 (1.71%) VLAN
14 13 (1.39%) Remote Desktop
15 12 (1.28%) Skype
16 10 (1.07%) WLAN
17 9 (0.96%) Ethernet
17 9 (0.96%) FTP
18 8 (0.85%) ADSL
19 7 (0.75%) IP Telephony
Database & Business Intelligence
1 84 (8.97%) SQL Server
2 19 (2.03%) SQL Server 2008
3 15 (1.60%) Relational Database
4 14 (1.50%) SQL Server 2005
5 12 (1.28%) Oracle Database
5 12 (1.28%) Oracle Database 11g
5 12 (1.28%) SQL Server 2012
6 10 (1.07%) MySQL
7 9 (0.96%) SQL Server Reporting Services
8 7 (0.75%) MS Access
8 7 (0.75%) RDBMS
9 5 (0.53%) SQL Server Analysis Services
9 5 (0.53%) SQL Server Integration Services
10 4 (0.43%) Data Mining
10 4 (0.43%) Data Warehouse
11 3 (0.32%) Crystal Reports
11 3 (0.32%) SQL Server 2000
12 2 (0.21%) GIS
13 1 (0.11%) BusinessObjects
13 1 (0.11%) FileMaker
Development Applications
1 16 (1.71%) Visual Studio
2 13 (1.39%) JIRA
3 2 (0.21%) FrontPage
3 2 (0.21%) Team Foundation Server
4 1 (0.11%) Eclipse
General
1 132 (14.10%) Finance
2 66 (7.05%) Legal
3 61 (6.52%) Law
4 35 (3.74%) Banking
5 30 (3.21%) Marketing
5 30 (3.21%) Retail
6 21 (2.24%) Telecoms
7 17 (1.82%) Games
8 15 (1.60%) Advertising
9 11 (1.18%) Manufacturing
10 9 (0.96%) German Language
11 6 (0.64%) Front Office
12 5 (0.53%) French Language
12 5 (0.53%) Publishing
12 5 (0.53%) Spanish Language
13 4 (0.43%) Back Office
13 4 (0.43%) Dutch Language
13 4 (0.43%) Financial Institution
13 4 (0.43%) Polish Language
14 3 (0.32%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 20 (2.14%) HTML
2 18 (1.92%) Web Services
3 16 (1.71%) .NET
4 15 (1.60%) CSS
5 10 (1.07%) LAMP
6 9 (0.96%) XML
7 8 (0.85%) JSP
7 8 (0.85%) Software Packaging
8 6 (0.64%) ASP.NET
8 6 (0.64%) EDI
9 3 (0.32%) WebSphere MQ
9 3 (0.32%) XSLT
10 1 (0.11%) .NET Framework
10 1 (0.11%) AngularJS
10 1 (0.11%) COM
10 1 (0.11%) IBM Integration Bus
10 1 (0.11%) Middleware
10 1 (0.11%) Node.js
10 1 (0.11%) XMPP
Miscellaneous
1 82 (8.76%) Analytical Skills
2 46 (4.91%) Blackberry
2 46 (4.91%) Driving Licence
3 39 (4.17%) Computer Science
4 28 (2.99%) iPad
5 22 (2.35%) Video Conferencing
6 21 (2.24%) iPhone
7 20 (2.14%) Management Information System
8 19 (2.03%) Smartphone
9 16 (1.71%) Data Centre
10 13 (1.39%) EPoS
10 13 (1.39%) Fat Client
10 13 (1.39%) Hedge funds
10 13 (1.39%) Thin Client
11 11 (1.18%) Clustering
12 10 (1.07%) Fintech
13 6 (0.64%) Algorithms
13 6 (0.64%) User Experience
14 4 (0.43%) FMCG
15 3 (0.32%) iSeries
Operating Systems
1 673 (71.90%) Windows
2 319 (34.08%) Windows Server
3 310 (33.12%) Windows 7
4 192 (20.51%) Windows Server 2008
5 141 (15.06%) Windows Server 2012
6 121 (12.93%) Windows 10
7 97 (10.36%) Windows 8
8 68 (7.26%) Windows XP
9 62 (6.62%) Windows Server 2003
10 55 (5.88%) Linux
11 37 (3.95%) Unix
12 27 (2.88%) Android
13 24 (2.56%) Mac OS X
14 19 (2.03%) Apple iOS
15 14 (1.50%) Windows 2000 Server
16 11 (1.18%) Solaris
17 7 (0.75%) Red Hat Enterprise Linux
17 7 (0.75%) Windows Vista
18 5 (0.53%) Windows Mobile
19 3 (0.32%) Mac OS
Processes & Methodologies
1 274 (29.27%) ITIL
2 63 (6.73%) Service Management
3 46 (4.91%) Incident Management
4 37 (3.95%) Project Management
4 37 (3.95%) Service Delivery
5 36 (3.85%) CRM
5 36 (3.85%) Time Management
6 31 (3.31%) Disaster Recovery
7 26 (2.78%) Change Management
8 24 (2.56%) Asset Management
8 24 (2.56%) Workflow
9 23 (2.46%) ERP
9 23 (2.46%) ITSM
10 19 (2.03%) Analytics
11 17 (1.82%) Mentoring
11 17 (1.82%) Stakeholder Management
11 17 (1.82%) Virtual Infrastructure
12 16 (1.71%) Change Control
12 16 (1.71%) Data Management
12 16 (1.71%) Investment Management
Programming Languages
1 156 (16.67%) SQL
2 30 (3.21%) PowerShell
3 27 (2.88%) Java
4 21 (2.24%) JavaScript
4 21 (2.24%) Perl
4 21 (2.24%) VB
5 18 (1.92%) PHP
6 16 (1.71%) VBA
6 16 (1.71%) VBScript
7 13 (1.39%) C
8 11 (1.18%) C#
9 7 (0.75%) Shell Script
10 4 (0.43%) Python
10 4 (0.43%) VB.NET
11 3 (0.32%) PL/SQL
12 2 (0.21%) ABAP
12 2 (0.21%) C++
12 2 (0.21%) T-SQL
13 1 (0.11%) Bash Shell
Qualifications
1 77 (8.23%) Degree
2 71 (7.59%) Microsoft Certification
3 49 (5.24%) MCP
4 32 (3.42%) MCSE
5 31 (3.31%) CCNA
5 31 (3.31%) Cisco Certification
6 30 (3.21%) MCSA
7 22 (2.35%) ITIL Certification
8 21 (2.24%) MCITP
9 16 (1.71%) MCTS
10 13 (1.39%) A+ Certification
11 12 (1.28%) MOS
12 10 (1.07%) VMware Certified Professional (VCP)
13 6 (0.64%) DBS Check
14 5 (0.53%) ITIL Foundation Certificate
15 4 (0.43%) SC Cleared
15 4 (0.43%) Security Cleared
16 2 (0.21%) CCENT
16 2 (0.21%) CISSP
16 2 (0.21%) MCDST
Quality Assurance & Compliance
1 96 (10.26%) SLA
2 12 (1.28%) QA
3 10 (1.07%) ISO/IEC 27001
4 4 (0.43%) PCI DSS
5 2 (0.21%) BS25999
5 2 (0.21%) Disclosure Scotland
5 2 (0.21%) ISO 9001
6 1 (0.11%) ISO22301
System Software
1 580 (61.97%) Active Directory
2 123 (13.14%) VMware Infrastructure
3 66 (7.05%) Hyper-V
4 35 (3.74%) XenApp
5 15 (1.60%) Terminal Services
6 14 (1.50%) VMware ESX
6 14 (1.50%) vSphere
7 12 (1.28%) Virtual Servers
8 8 (0.85%) VMware Workstation
9 7 (0.75%) XenDesktop
10 6 (0.64%) Virtual Desktop
11 5 (0.53%) VMware ESXi
12 4 (0.43%) Virtual Machines
13 3 (0.32%) XenServer
14 2 (0.21%) Forefront TMG
14 2 (0.21%) ISA Server
14 2 (0.21%) Terminal Server
15 1 (0.11%) Docker
15 1 (0.11%) KVM
15 1 (0.11%) oVirt
Systems Management
1 60 (6.41%) SCCM
2 11 (1.18%) SCOM
3 7 (0.75%) WSUS
4 6 (0.64%) ZENworks
5 5 (0.53%) Backup Exec
5 5 (0.53%) DameWare
6 3 (0.32%) McAfee ePO
6 3 (0.32%) Norton AntiVirus
6 3 (0.32%) Systems Management Server (SMS)
7 2 (0.21%) AirWatch
7 2 (0.21%) Failover Clustering
7 2 (0.21%) FortiGate
7 2 (0.21%) Malwarebytes
8 1 (0.11%) Bacula
8 1 (0.11%) CA Spectrum
8 1 (0.11%) ITRS Geneos
8 1 (0.11%) Jamf Pro
8 1 (0.11%) Microsoft Clustering
8 1 (0.11%) SCSM
8 1 (0.11%) Symantec Enterprise Vault
Vendors
1 460 (49.15%) Microsoft
2 194 (20.73%) VMware
3 120 (12.82%) Citrix
4 67 (7.16%) Cisco
5 57 (6.09%) Apple
6 45 (4.81%) Oracle
7 38 (4.06%) HP
8 25 (2.67%) Dell
9 22 (2.35%) Avaya
10 21 (2.24%) Bomgar
11 19 (2.03%) Google
12 18 (1.92%) Intel Security
13 17 (1.82%) Adobe
14 16 (1.71%) Bloomberg
15 15 (1.60%) Symantec
16 13 (1.39%) iManage
16 13 (1.39%) SAP
16 13 (1.39%) Veeam
17 12 (1.28%) NetApp
18 9 (0.96%) IBM
Richmond, Surrey
ReThink Recruitment
Salary: £25000.00 per annum
Posted: 3 hours ago
West London
Artemis Recruitment Ltd
Salary: From £22,000 to £30,000 per annum depending experience
Posted: 5 hours ago
City, London
Marcus Donald People
Salary: £32000 - £35000 per annum, Benefits Company Benefits
Posted: 3 hours ago
Marlow, Buckinghamshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £35000 per annum
Posted: 5 hours ago
Abingdon, Oxfordshire
Rockfield
Salary: From £25,000 to £35,000 per annum
Posted: 2 hours ago
London
Devonshire Hayes Recruitment Specialists Ltd
Salary: From £26,000 to £29,000 per annum
Posted: 1 hour ago
Leeds, West Yorkshire
Spring Technology
Salary: £16000.00 - £19000.00 per annum
Posted: 3 days ago
Hinckley, Leicestershire
Pimlico Banks Recruitment
Salary: Up to £34,000 per annum
Posted: 3 days ago
Thatcham, Berkshire
CV Screen Ltd
Salary: £20k - 28k per year + Benefits
Posted: 3 days ago
Warrington, Cheshire
Ascent People Ltd
Salary: £19000 per annum + Benefits
Posted: 6 days ago
Sevenoaks, Kent
Ashdown IT
Salary: £19000 - £20000 per annum
Posted: 4 days ago
Harpenden, Hertfordshire
Ashdown IT
Salary: £18000 - £24000 per annum
Posted: 4 days ago
Malvern, Worcestershire
Senitor Associates
Salary: £18000 - £22000 per annum + perm
Posted: 2 days ago
Sevenoaks, Kent
Ashdown IT
Salary: £22000 - £25000 per annum
Posted: 4 days ago
Bath, Avon
Redrock Consulting Ltd
Salary: £16000 - £20000 per annum + Good Benefits
Posted: 6 days ago
London
Westbourne Partners
Salary: Up to £40,000 per annum
Posted: 2 days ago
Glasgow, Lanarkshire
Applause IT Innovation
Salary: £20000 - £26000 per annum + + Great Benefits
Posted: 4 days ago
Coalville, Leicestershire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum
Posted: 4 days ago
London
Westbourne Partners
Salary: Up to £35,000 per annum
Posted: 3 days ago
Chesterfield, Derbyshire
Head Resourcing
Salary: £19000 - £21000 per annum + pension and other benefits
Posted: 4 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 per annum + Benefits
Posted: 6 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £21000 per annum + Good Benefits
Posted: 4 days ago
London
Zorba Consulting Limited
Salary: £25k - 28k per year + benefits
Posted: 4 days ago
Derby, Derbyshire
Senitor Associates
Salary: £23000 per annum
Posted: 4 days ago
Edinburgh, Midlothian
Experis Ltd
Posted: 3 days ago
Derbyshire
Head Resourcing
Salary: £21000.00 per annum + Benefits
Posted: 4 days ago
Sheffield, South Yorkshire
Head Resourcing
Salary: £21000.00 per annum + Benefits
Posted: 4 days ago
Oxfordshire
Austin Fraser
Salary: £25000 - £30000 per annum
Posted: 6 days ago
London
Devonshire Hayes Recruitment Specialists Ltd
Salary: From £26,000 to £30,000 per annum
Posted: 5 days ago
London
Harvey Nash plc
Salary: £23000 - £26000 per annum
Posted: 4 days ago