The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 521 581 653
Rank change year-on-year
+60 +72
Permanent jobs requiring an IT Support Analyst 409 352 235
As % of all permanent IT jobs located in the UK 0.38% 0.30% 0.22%
As % of the Job Titles category 0.40% 0.32% 0.23%
Number of salaries quoted 355 320 209
Average salary £25,000 £26,500 £25,000
Average salary % change year-on-year
-5.66% +6.00%
90% offered a salary of more than £19,500 £19,700 £20,000
10% offered a salary of more than £33,500 £40,000 £34,950
UK excluding London average salary £24,000 £23,500 £25,000
% change year-on-year
+2.12% -6.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101039 111103 102972
As % of all permanent IT jobs located in the UK 94.57% 94.62% 94.64%
Number of salaries quoted 82999 91169 85609
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 22 May 2015 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +60 385 £25,000 -5.66% 51
London +44 154 £30,000 - 16
South East +61 118 £24,000 -8.57% 12
City of London +42 34 £31,250 +4.16% 4
Yorkshire +23 29 £24,000 -4.00% 6
South West -7 29 £21,000 -2.32% 5
North West -1 23 £25,000 +19.04% 2
East Sussex +19 19 £25,000 -7.40%
West Yorkshire +29 18 £21,000 -20.75% 4
Hampshire +14 18 £21,500 -32.81% 3
East of England -3 18 £27,000 +22.72% 5
West Sussex - 17 £33,000 - 1
Oxfordshire +19 15 £22,500 - 3
Scotland +29 14 £24,500 -15.51%
Manchester +15 14 £25,500 +30.76% 1
Berkshire -1 14 £27,500 -0.09% 1
Brighton +23 13 £25,000 -50.00%
Buckinghamshire -2 13 £21,375 -14.50% 3
Surrey +24 12 £27,000 +10.20%
Hertfordshire 0 12 £27,000 +42.10% 2
Milton Keynes -7 12 £21,250 -5.55%
East Midlands +13 11 £19,250 -19.79%
Kent +14 10 £22,500 -47.05% 1
Leeds +14 10 £21,000 -20.75% 1
Bristol +5 10 £24,000 +4.34% 2
Edinburgh +23 9 £23,500 -26.56%
North Yorkshire +21 8 £25,000 - 1
Devon -3 7 £32,500 +88.40% 1
Gatwick - 7 £33,000 -
Exeter - 7 £32,500 -

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 638 (77.05%) Windows
2 480 (57.97%) Active Directory
3 433 (52.29%) Microsoft
4 360 (43.48%) MS Office
5 289 (34.90%) Windows 7
6 262 (31.64%) MS Excel
7 243 (29.35%) MS Exchange
8 194 (23.43%) Windows Server 2008
9 188 (22.71%) ITIL
10 169 (20.41%) VMware
11 160 (19.32%) Finance
12 144 (17.39%) Citrix
13 141 (17.03%) Degree
14 140 (16.91%) VMware Infrastructure
15 105 (12.68%) Windows 8
16 104 (12.56%) Firewall
17 96 (11.59%) SLA
18 95 (11.47%) Windows XP
18 95 (11.47%) Blackberry
19 89 (10.75%) Windows Server 2003
20 87 (10.51%) TCP/IP
20 87 (10.51%) Windows Server 2012
21 86 (10.39%) LAN
21 86 (10.39%) SQL
22 79 (9.54%) Cisco
23 75 (9.06%) Linux
24 72 (8.70%) VPN
25 70 (8.45%) SQL Server
26 69 (8.33%) WAN
27 65 (7.85%) Computer Science

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 243 (29.35%) MS Exchange
2 64 (7.73%) SharePoint
3 55 (6.64%) Exchange Server 2010
4 34 (4.11%) Blackberry Enterprise Server
5 25 (3.02%) Exchange Server 2013
6 19 (2.29%) WorkSite
7 16 (1.93%) Exchange Server 2007
8 15 (1.81%) IIS
9 13 (1.57%) Lync
10 12 (1.45%) SharePoint 2010
11 11 (1.33%) IBM Notes
11 11 (1.33%) SharePoint 2013
12 9 (1.09%) Exchange Server 2003
13 5 (0.60%) Apache
14 4 (0.48%) CMS
15 3 (0.36%) Moodle
16 2 (0.24%) nginx
16 2 (0.24%) Drupal
16 2 (0.24%) WordPress
16 2 (0.24%) WebLogic
Applications
1 360 (43.48%) MS Office
2 262 (31.64%) MS Excel
3 12 (1.45%) MS PowerPoint
4 6 (0.72%) MS Visio
5 3 (0.36%) Adobe Illustrator
5 3 (0.36%) Photoshop
5 3 (0.36%) MS Project
5 3 (0.36%) Spreadsheet
6 2 (0.24%) Acrobat
7 1 (0.12%) Adobe Creative Suite
Business Applications
1 4 (0.48%) Dynamics AX
2 2 (0.24%) SAP Oil and Gas
2 2 (0.24%) GoldMine
2 2 (0.24%) Line 50
2 2 (0.24%) Magento
2 2 (0.24%) Finacle
3 1 (0.12%) PeopleSoft HRMS
3 1 (0.12%) Fredhopper
3 1 (0.12%) Markit EDM
3 1 (0.12%) thinkFolio
3 1 (0.12%) JDE EnterpriseOne
3 1 (0.12%) SAP ERP
3 1 (0.12%) Line 500
3 1 (0.12%) Visualfiles
3 1 (0.12%) assyst
Cloud Services
1 24 (2.90%) Office 365
2 6 (0.72%) Google Apps
3 4 (0.48%) Cloud Computing
4 3 (0.36%) IaaS
4 3 (0.36%) SaaS
4 3 (0.36%) PaaS
5 2 (0.24%) Dropbox
5 2 (0.24%) Symantec.cloud
5 2 (0.24%) Amazon AWS
6 1 (0.12%) Mimecast
6 1 (0.12%) Google Drive
6 1 (0.12%) Microsoft Azure
Communications & Networking
1 104 (12.56%) Firewall
2 87 (10.51%) TCP/IP
3 86 (10.39%) LAN
4 72 (8.70%) VPN
5 69 (8.33%) WAN
6 64 (7.73%) DNS
7 57 (6.88%) Internet
8 55 (6.64%) DHCP
9 34 (4.11%) VoIP
10 23 (2.78%) Wireless
11 19 (2.29%) SAN
12 17 (2.05%) Wi-Fi
13 14 (1.69%) SMTP
14 12 (1.45%) Cisco IOS
14 12 (1.45%) VLAN
15 7 (0.85%) iSCSI
16 5 (0.60%) IP Telephony
16 5 (0.60%) WLAN
16 5 (0.60%) Intranet
16 5 (0.60%) Network Security
Database & Business Intelligence
1 70 (8.45%) SQL Server
2 16 (1.93%) Crystal Reports
3 7 (0.85%) SQL Server Reporting Services
4 5 (0.60%) Relational Database
4 5 (0.60%) SQL Server 2005
5 4 (0.48%) SQL Server Integration Services
6 3 (0.36%) MySQL
6 3 (0.36%) QlikView
7 2 (0.24%) SQL Server 2008
7 2 (0.24%) SQL Server 2012
7 2 (0.24%) RDBMS
8 1 (0.12%) InterBase
8 1 (0.12%) SAP BW
8 1 (0.12%) Oracle Database
Development Applications
1 2 (0.24%) Git (software)
1 2 (0.24%) Redmine
1 2 (0.24%) Subversion
1 2 (0.24%) Bugzilla
2 1 (0.12%) MSI
2 1 (0.12%) Visual Studio
2 1 (0.12%) Eclipse
General
1 160 (19.32%) Finance
2 48 (5.80%) Law
3 45 (5.43%) Telecoms
4 41 (4.95%) Legal
5 35 (4.23%) Financial Institution
6 30 (3.62%) Retail
7 27 (3.26%) Games
8 24 (2.90%) Banking
9 16 (1.93%) German Language
10 15 (1.81%) Front Office
10 15 (1.81%) Back Office
11 13 (1.57%) Marketing
12 11 (1.33%) Advertising
13 8 (0.97%) Automotive
14 7 (0.85%) Manufacturing
14 7 (0.85%) Italian Language
15 6 (0.72%) French Language
16 5 (0.60%) Mandarin Language
17 3 (0.36%) Electronics
17 3 (0.36%) Billing
Libraries, Frameworks & Software Standards
1 26 (3.14%) Software Packaging
2 7 (0.85%) HTML
3 5 (0.60%) XML
3 5 (0.60%) FIX Protocol
4 3 (0.36%) .NET
4 3 (0.36%) XSL
5 2 (0.24%) HTML5
5 2 (0.24%) CSS
6 1 (0.12%) EDI
6 1 (0.12%) Middleware
6 1 (0.12%) Application Packaging
6 1 (0.12%) Windows SharePoint Services
Miscellaneous
1 95 (11.47%) Blackberry
2 65 (7.85%) Computer Science
3 45 (5.43%) Analytical Skills
4 29 (3.50%) Hedge funds
5 25 (3.02%) iPhone
6 21 (2.54%) Management Information System
7 15 (1.81%) Video Conferencing
8 14 (1.69%) CCTV
9 13 (1.57%) Mathematics
10 12 (1.45%) Fat Client
10 12 (1.45%) Thin Client
11 11 (1.33%) EPoS
12 10 (1.21%) iPad
12 10 (1.21%) User Experience
13 8 (0.97%) Open Source
13 8 (0.97%) Enterprise Software
14 5 (0.60%) Handset
15 4 (0.48%) PDA
15 4 (0.48%) NHS
16 3 (0.36%) Clustering
Operating Systems
1 638 (77.05%) Windows
2 289 (34.90%) Windows 7
3 194 (23.43%) Windows Server 2008
4 105 (12.68%) Windows 8
5 95 (11.47%) Windows XP
6 89 (10.75%) Windows Server 2003
7 87 (10.51%) Windows Server 2012
8 75 (9.06%) Linux
9 34 (4.11%) Mac OS X
10 32 (3.86%) Android
11 23 (2.78%) Windows Vista
12 22 (2.66%) Apple iOS
13 14 (1.69%) UNIX
14 11 (1.33%) Mac OS X Server
15 5 (0.60%) Windows 2000 Server
16 4 (0.48%) Windows Mobile
16 4 (0.48%) Mac OS
17 3 (0.36%) Windows Phone
18 2 (0.24%) CentOS
18 2 (0.24%) i5/OS
Processes & Methodologies
1 188 (22.71%) ITIL
2 52 (6.28%) Incident Management
3 41 (4.95%) Disaster Recovery
4 33 (3.99%) Service Management
5 23 (2.78%) CRM
6 22 (2.66%) Service Delivery
6 22 (2.66%) Change Management
6 22 (2.66%) Document Management
7 19 (2.29%) ERP
8 18 (2.17%) Boundary Protection
9 17 (2.05%) Project Management
9 17 (2.05%) Problem Management
10 16 (1.93%) Time Management
11 15 (1.81%) Line Management
11 15 (1.81%) Coaching
12 13 (1.57%) Configuration Management
13 12 (1.45%) Change Control
13 12 (1.45%) Practice Management
14 11 (1.33%) Mentoring
15 9 (1.09%) Network Management
Programming Languages
1 86 (10.39%) SQL
2 39 (4.71%) PowerShell
3 29 (3.50%) Perl
4 14 (1.69%) VB
5 7 (0.85%) Python
6 6 (0.72%) C
6 6 (0.72%) C#
6 6 (0.72%) VBA
6 6 (0.72%) VBScript
7 5 (0.60%) PHP
7 5 (0.60%) Bash Shell
8 4 (0.48%) JavaScript
9 3 (0.36%) Java
10 2 (0.24%) T-SQL
11 1 (0.12%) Shell Script
Qualifications
1 141 (17.03%) Degree
2 60 (7.25%) Microsoft Certification
3 35 (4.23%) MCP
4 32 (3.86%) Cisco Certification
5 25 (3.02%) CCNA
6 21 (2.54%) MCSE
7 18 (2.17%) PhD
8 16 (1.93%) MCSA
9 14 (1.69%) MCITP
10 13 (1.57%) Security Cleared
11 12 (1.45%) ITIL Foundation Certificate
11 12 (1.45%) VMware Certified Professional (VCP)
12 11 (1.33%) MCTS
13 9 (1.09%) A+ Certification
13 9 (1.09%) ITIL Certification
14 8 (0.97%) SC Cleared
14 8 (0.97%) HND
15 7 (0.85%) MOS
15 7 (0.85%) MCDST
16 3 (0.36%) PRINCE2 Certification
Quality Assurance & Compliance
1 96 (11.59%) SLA
2 11 (1.33%) ISO/IEC 27001
3 2 (0.24%) QA
3 2 (0.24%) HL7
4 1 (0.12%) Sarbanes-Oxley
System Software
1 480 (57.97%) Active Directory
2 140 (16.91%) VMware Infrastructure
3 41 (4.95%) XenApp
4 37 (4.47%) VMware ESX
5 31 (3.74%) Hyper-V
6 27 (3.26%) VMware Workstation
7 22 (2.66%) vSphere
8 13 (1.57%) IMail Server
9 11 (1.33%) Terminal Services
10 8 (0.97%) XenDesktop
11 7 (0.85%) VMware ESXi
12 3 (0.36%) Terminal Server
13 2 (0.24%) Xen
13 2 (0.24%) XenServer
14 1 (0.12%) MetaFrame
14 1 (0.12%) Firmware
14 1 (0.12%) ISA Server
14 1 (0.12%) UAG
14 1 (0.12%) VMware Server
14 1 (0.12%) Postfix
Systems Management
1 33 (3.99%) SCCM
2 10 (1.21%) Backup Exec
3 8 (0.97%) WSUS
4 4 (0.48%) ARCserve
5 3 (0.36%) SCOM
6 2 (0.24%) Casper Suite
6 2 (0.24%) Symantec Endpoint Protection
7 1 (0.12%) Norton AntiVirus
7 1 (0.12%) NetBackup
7 1 (0.12%) Nagios
7 1 (0.12%) Symantec Enterprise Vault
7 1 (0.12%) Plesk
7 1 (0.12%) McAfee ePO
7 1 (0.12%) SCVMM
7 1 (0.12%) ZABBIX
7 1 (0.12%) Business Desktop Deployment
Vendors
1 433 (52.29%) Microsoft
2 169 (20.41%) VMware
3 144 (17.39%) Citrix
4 79 (9.54%) Cisco
5 42 (5.07%) Apple
6 35 (4.23%) HP
7 18 (2.17%) Avaya
8 17 (2.05%) Dell
9 16 (1.93%) Google
10 15 (1.81%) Mitel
11 14 (1.69%) LANDesk
11 14 (1.69%) Adobe
12 11 (1.33%) Lotus
13 10 (1.21%) OpenText
13 10 (1.21%) Sophos
14 9 (1.09%) Symantec
15 8 (0.97%) ServiceNow
16 7 (0.85%) Bloomberg
17 5 (0.60%) Remedy
17 5 (0.60%) McAfee
London
ARC IT Recruitment Ltd
Salary: £30000 - £40000 Per Annum
Posted: 2 days ago
Honiton, Devon
Ashdown IT
Salary: £18000 - £20000 per annum
Posted: 2 days ago
City, London
Harrington Starr
Salary: £25000 - £32000 per annum
Posted: 2 days ago
Tunbridge Wells, Kent
X4 Group
Salary: £20k per year
Posted: 2 days ago
London
Opus Recruitment Solutions Ltd
Salary: Competitive
Posted: 2 days ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £37000.00 - £45000.00 per annum
Posted: 2 days ago
Bristol, Avon
Sanderson
Salary: £23000.00 - £28000.00 per annum
Posted: 2 days ago
Oxford, Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000 - £20500 per annum + Benefits
Posted: 3 days ago
Stanmore, Middlesex
Intonera Consulting Ltd
Salary: Up to £45,000 per annum + Benefits
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £28,000 per annum
Posted: 4 days ago
Holywell, Clwyd
networx
Salary: Salary £Competitive
Posted: 4 days ago
Basingstoke, Hampshire
CV Screen Ltd
Salary: £24k - 26k per year + Pension + 25 days
Posted: 4 days ago
West Yorkshire
Ashdown IT
Salary: £17000 - £22000 per annum
Posted: 4 days ago
City, London
Ashdown IT
Salary: £25000 - £30000 per annum + Benefits
Posted: 4 days ago
Oxford, Oxfordshire
IT Talent Solutions
Salary: From £18,000 to £23,000 per annum
Posted: 5 days ago
City, London
Robert Half
Salary: £25000 - £27500 per annum + 25 Days Holiday & 6% Pension
Posted: 5 days ago
Bedford, Bedfordshire
Ashdown IT
Salary: £28000 - £32000 per annum + car + bonus
Posted: 5 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £24,000 per annum Plus on call allowance
Posted: 5 days ago
East Riding
Applause IT Innovation
Salary: £18000 - £20000 per annum + Benefits
Posted: 5 days ago