The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 524 579 639
Rank change year-on-year
+55 +60
Permanent jobs requiring an IT Support Analyst 420 311 269
As % of all permanent IT jobs located in the UK 0.37% 0.29% 0.23%
As % of the Job Titles category 0.39% 0.31% 0.24%
Number of salaries quoted 385 254 253
Average salary £25,000 £24,625 £26,500
Average salary % change year-on-year
+1.52% -7.07%
90% offered a salary of more than £20,000 £16,650 £19,800
10% offered a salary of more than £34,600 £40,000 £34,200
UK excluding London average salary £23,500 £22,500 £25,000
% change year-on-year
+4.44% -10.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
108127 100585 110257
As % of all permanent IT jobs located in the UK 94.45% 94.27% 95.15%
Number of salaries quoted 87510 83697 93999
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 19 September 2014 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +48 387 £25,000 +1.01% 39
London +4 129 £28,000 -6.66% 19
South East +14 100 £23,000 -8.00% 8
City of London +24 46 £27,500 +3.28% 8
East of England -24 39 £24,500 +13.95% 1
Yorkshire -27 31 £25,000 -3.84% 3
North West -6 28 £21,500 -10.34% 2
South West -23 28 £20,500 +2.50% 2
Scotland -5 24 £28,250 +32.94% 1
West Yorkshire -15 22 £25,000 -3.84% 2
Oxfordshire +13 20 £24,000 +10.34% 3
Berkshire +2 18 £27,500 +10.00%
West Midlands -8 17 £25,000 +19.04% 3
Manchester +13 16 £21,500 +7.50% 1
Edinburgh 0 16 £29,000 +56.75%
Leeds -17 15 £22,000 -15.38% 1
East Midlands +9 13 £24,750 +7.60%
Somerset -10 13 £16,500 -
Bath -13 13 £16,500 -
Oxford +14 12 £24,000 +14.28% 2
Essex +11 12 £23,000 +4.54% 1
West Sussex -2 12 £18,000 -23.40%
Surrey -7 12 £25,000 -10.71%
Buckinghamshire +14 11 £23,250 -27.05% 3
Hampshire -7 11 £21,500 -7.52% 2
Cheshire -9 11 £25,000 +4.25% 1
Warwickshire +17 10 £27,850 +59.14%
Southampton +7 9 £20,750 -13.54% 1
Brighton - 9 £22,500 -
East Sussex - 9 £22,500 -

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 19 September 2014, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 636 (75.89%) Windows
2 449 (53.58%) Active Directory
3 416 (49.64%) Microsoft
4 346 (41.29%) MS Office
5 321 (38.31%) Windows 7
6 292 (34.84%) MS Excel
7 227 (27.09%) Windows Server 2008
8 210 (25.06%) MS Exchange
9 171 (20.41%) ITIL
10 156 (18.62%) VMware
11 146 (17.42%) Finance
12 137 (16.35%) Windows Server 2003
13 132 (15.75%) TCP/IP
14 125 (14.92%) Windows XP
15 119 (14.20%) SQL
16 115 (13.72%) Citrix
17 113 (13.48%) Degree
18 109 (13.01%) DNS
19 108 (12.89%) LAN
20 98 (11.69%) SQL Server
21 94 (11.22%) Cisco
22 92 (10.98%) Firewall
23 91 (10.86%) VMware Infrastructure
24 85 (10.14%) Exchange Server 2010
24 85 (10.14%) Windows Server 2012
24 85 (10.14%) WAN
25 79 (9.43%) Blackberry
26 75 (8.95%) Microsoft Certification
27 73 (8.71%) Linux
28 70 (8.35%) DHCP

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 September 2014, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 210 (25.06%) MS Exchange
2 85 (10.14%) Exchange Server 2010
3 47 (5.61%) SharePoint
3 47 (5.61%) IIS
4 34 (4.06%) Exchange Server 2007
5 28 (3.34%) Blackberry Enterprise Server
6 23 (2.74%) Exchange Server 2013
7 16 (1.91%) Lync
8 15 (1.79%) IBM Notes
8 15 (1.79%) Exchange Server 2003
9 10 (1.19%) CMS
10 9 (1.07%) WorkSite
11 6 (0.72%) SharePoint Server
12 4 (0.48%) Lotus Domino
13 3 (0.36%) Site Server
13 3 (0.36%) SharePoint 2010
13 3 (0.36%) SharePoint 2013
14 2 (0.24%) MS Project Server
14 2 (0.24%) Apache
14 2 (0.24%) Tomcat
Applications
1 346 (41.29%) MS Office
2 292 (34.84%) MS Excel
3 15 (1.79%) MS PowerPoint
4 9 (1.07%) MS Visio
5 4 (0.48%) AutoCAD
6 2 (0.24%) S-PLUS
6 2 (0.24%) Photoshop
7 1 (0.12%) MS Project
Business Applications
1 6 (0.72%) Line 500
2 5 (0.60%) Dynamics CRM
3 3 (0.36%) Dynamics AX
3 3 (0.36%) Movex
3 3 (0.36%) Dynamics NAV
3 3 (0.36%) Bond Adapt
3 3 (0.36%) SAP Business One
4 2 (0.24%) Cognos TM1
5 1 (0.12%) SAP Oil and Gas
5 1 (0.12%) Summit
5 1 (0.12%) Misys Midas
5 1 (0.12%) ResourceLink
5 1 (0.12%) SAP ERP
Cloud Services
1 8 (0.95%) Office 365
2 6 (0.72%) Amazon AWS
2 6 (0.72%) SaaS
3 5 (0.60%) Microsoft Azure
4 2 (0.24%) Cloud Computing
Communications & Networking
1 132 (15.75%) TCP/IP
2 109 (13.01%) DNS
3 108 (12.89%) LAN
4 92 (10.98%) Firewall
5 85 (10.14%) WAN
6 70 (8.35%) DHCP
7 64 (7.64%) VPN
8 47 (5.61%) Internet
9 35 (4.18%) Wireless
10 28 (3.34%) VoIP
11 21 (2.51%) SAN
12 19 (2.27%) Wi-Fi
13 15 (1.79%) SMTP
14 11 (1.31%) Intranet
14 11 (1.31%) SSH
15 7 (0.84%) Network Security
16 6 (0.72%) HTTPS
16 6 (0.72%) FTP
16 6 (0.72%) HTTP
17 5 (0.60%) Ethernet
Database & Business Intelligence
1 98 (11.69%) SQL Server
2 18 (2.15%) Crystal Reports
3 17 (2.03%) SQL Server 2005
3 17 (2.03%) SQL Server 2008
4 12 (1.43%) Relational Database
5 9 (1.07%) MySQL
6 5 (0.60%) PostgreSQL
7 2 (0.24%) SQL Server Reporting Services
7 2 (0.24%) MarkLogic
8 1 (0.12%) Oracle Reports
8 1 (0.12%) Cognos Impromptu
8 1 (0.12%) SAP BW
8 1 (0.12%) FileMaker
Development Applications
1 9 (1.07%) Visual Studio
2 4 (0.48%) SQL Server Management Studio (SSMS)
3 1 (0.12%) Toad
3 1 (0.12%) Dreamweaver
3 1 (0.12%) JIRA
General
1 146 (17.42%) Finance
2 35 (4.18%) Legal
3 32 (3.82%) Law
4 31 (3.70%) Retail
5 22 (2.63%) Advertising
5 22 (2.63%) Telecoms
6 18 (2.15%) Back Office
7 17 (2.03%) Manufacturing
8 16 (1.91%) Banking
8 16 (1.91%) Financial Institution
9 9 (1.07%) Front Office
10 7 (0.84%) Aerospace
10 7 (0.84%) Publishing
11 6 (0.72%) Marketing
11 6 (0.72%) Spanish Language
12 4 (0.48%) Italian Language
12 4 (0.48%) Pharmaceutical
13 3 (0.36%) Electronics
13 3 (0.36%) French Language
14 2 (0.24%) German Language
Libraries, Frameworks & Software Standards
1 29 (3.46%) Software Packaging
2 20 (2.39%) HTML
3 15 (1.79%) .NET
4 13 (1.55%) Web Services
5 9 (1.07%) XML
5 9 (1.07%) ASP.NET
5 9 (1.07%) CSS
6 7 (0.84%) XSLT
7 5 (0.60%) LAMP
8 4 (0.48%) WSDL
9 3 (0.36%) Middleware
10 2 (0.24%) Hibernate
10 2 (0.24%) ASP.NET Web Forms
11 1 (0.12%) Oracle Fusion
11 1 (0.12%) WAP
Miscellaneous
1 79 (9.43%) Blackberry
2 53 (6.32%) Analytical Skills
3 51 (6.09%) Computer Science
4 35 (4.18%) Management Information System
5 33 (3.94%) iPhone
6 27 (3.22%) Hedge funds
7 16 (1.91%) EPoS
8 13 (1.55%) iPad
9 10 (1.19%) Video Conferencing
9 10 (1.19%) Mathematics
9 10 (1.19%) Client/Server
10 7 (0.84%) Thin Client
10 7 (0.84%) Fat Client
10 7 (0.84%) User Experience
11 6 (0.72%) Replication
12 4 (0.48%) AS400
12 4 (0.48%) Life Science
13 3 (0.36%) FMCG
13 3 (0.36%) LIMS
13 3 (0.36%) Chip and PIN
Operating Systems
1 636 (75.89%) Windows
2 321 (38.31%) Windows 7
3 227 (27.09%) Windows Server 2008
4 137 (16.35%) Windows Server 2003
5 125 (14.92%) Windows XP
6 85 (10.14%) Windows Server 2012
7 73 (8.71%) Linux
8 48 (5.73%) Windows 8
9 24 (2.86%) Mac OS X
10 17 (2.03%) Android
11 15 (1.79%) UNIX
12 12 (1.43%) Apple iOS
12 12 (1.43%) Windows 2000 Server
13 11 (1.31%) Mac OS
13 11 (1.31%) Windows Vista
14 7 (0.84%) Solaris
15 6 (0.72%) Mac OS X Server
16 2 (0.24%) Windows 2000
17 1 (0.12%) AIX
17 1 (0.12%) Windows Phone
Processes & Methodologies
1 171 (20.41%) ITIL
2 45 (5.37%) Disaster Recovery
3 38 (4.53%) Service Delivery
4 33 (3.94%) CRM
5 27 (3.22%) Service Management
5 27 (3.22%) Asset Management
6 21 (2.51%) Incident Management
7 19 (2.27%) Document Management
8 18 (2.15%) Time Management
9 17 (2.03%) Investment Management
9 17 (2.03%) Change Management
10 16 (1.91%) Mobile Device Management
11 15 (1.79%) ERP
12 14 (1.67%) Change Control
13 12 (1.43%) Problem Management
14 11 (1.31%) Continuous Improvement
14 11 (1.31%) Information Security
15 10 (1.19%) Project Management
15 10 (1.19%) Performance Monitoring
16 7 (0.84%) Performance Tuning
Programming Languages
1 119 (14.20%) SQL
2 46 (5.49%) PowerShell
3 29 (3.46%) Perl
4 22 (2.63%) C#
5 19 (2.27%) JavaScript
6 15 (1.79%) VB
7 12 (1.43%) C
8 11 (1.31%) PHP
9 10 (1.19%) Java
10 9 (1.07%) Shell Script
11 7 (0.84%) VBScript
12 6 (0.72%) Python
13 5 (0.60%) T-SQL
14 3 (0.36%) PL/SQL
15 2 (0.24%) C++
15 2 (0.24%) VB.NET
15 2 (0.24%) VBA
15 2 (0.24%) Bash Shell
16 1 (0.12%) RPG IV
16 1 (0.12%) RPG
Qualifications
1 113 (13.48%) Degree
2 75 (8.95%) Microsoft Certification
3 52 (6.21%) MCP
4 51 (6.09%) MCSE
5 37 (4.42%) CCNA
5 37 (4.42%) Cisco Certification
6 29 (3.46%) MCSA
7 25 (2.98%) ITIL Certification
8 22 (2.63%) MCITP
9 15 (1.79%) PhD
10 12 (1.43%) MCTS
10 12 (1.43%) ITIL Foundation Certificate
11 11 (1.31%) Security Cleared
12 10 (1.19%) HND
13 9 (1.07%) SC Cleared
14 6 (0.72%) MCT
14 6 (0.72%) A+ Certification
15 5 (0.60%) VMware Certified Professional (VCP)
16 3 (0.36%) MCDST
16 3 (0.36%) CCNP
Quality Assurance & Compliance
1 55 (6.56%) SLA
2 10 (1.19%) ISO/IEC 27001
3 5 (0.60%) ISO 9001
4 4 (0.48%) HL7
5 3 (0.36%) QA
6 2 (0.24%) DICOM
7 1 (0.12%) JSP 440
7 1 (0.12%) PCI DSS
7 1 (0.12%) BS7799
System Software
1 449 (53.58%) Active Directory
2 91 (10.86%) VMware Infrastructure
3 39 (4.65%) Hyper-V
4 37 (4.42%) VMware ESX
5 24 (2.86%) VMware Workstation
6 9 (1.07%) Terminal Services
6 9 (1.07%) IMail Server
6 9 (1.07%) XenApp
7 6 (0.72%) Terminal Server
8 5 (0.60%) vSphere
8 5 (0.60%) MetaFrame
8 5 (0.60%) VMware ESXi
9 4 (0.48%) Microsoft Virtual Server
9 4 (0.48%) VMware Server
10 3 (0.36%) Citrix Presentation Server
11 2 (0.24%) XenDesktop
12 1 (0.12%) ISA Server
12 1 (0.12%) Forefront TMG
12 1 (0.12%) XenServer
Systems Management
1 21 (2.51%) WSUS
2 19 (2.27%) SCCM
3 15 (1.79%) Backup Exec
4 8 (0.95%) DameWare
5 7 (0.84%) NetBackup
6 5 (0.60%) Nagios
6 5 (0.60%) Norton AntiVirus
7 3 (0.36%) SCOM
7 3 (0.36%) ZENworks
7 3 (0.36%) Systems Management Server (SMS)
8 2 (0.24%) Cisco UCCX
8 2 (0.24%) Cisco CUCM
9 1 (0.12%) SCVMM
9 1 (0.12%) HP SIM
9 1 (0.12%) OpenView Configuration Management
9 1 (0.12%) Control-M
9 1 (0.12%) Nessus
Vendors
1 416 (49.64%) Microsoft
2 156 (18.62%) VMware
3 115 (13.72%) Citrix
4 94 (11.22%) Cisco
5 40 (4.77%) Apple
6 31 (3.70%) HP
7 26 (3.10%) Symantec
8 22 (2.63%) Avaya
9 17 (2.03%) Lotus
10 15 (1.79%) Dell
11 12 (1.43%) Oracle
11 12 (1.43%) LANDesk
11 12 (1.43%) ServiceNow
12 11 (1.31%) Juniper
13 10 (1.19%) Sage
14 9 (1.07%) Adobe
14 9 (1.07%) Bloomberg
15 8 (0.95%) IBM
15 8 (0.95%) Sophos
16 7 (0.84%) Reuters
London
Big Picture Staffing
Salary: From £35,000 to £45,000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Senitor Associates
Salary: £18000 per annum
Posted: 2 days ago
Croydon, Surrey
Harrington Starr
Salary: £25000 per annum
Posted: 2 days ago
London
Sanderson
Salary: £20000 - £30000 per annum + benefits
Posted: 2 days ago
Halifax, West Yorkshire
QUANTICA
Salary: £18000 - £20000 per annum + bonus of up to £3,000
Posted: 2 days ago
Southampton, Hampshire
Capita Resourcing - IT Resourcing
Salary: £18000 - £22000 per annum + Benefits
Posted: 2 days ago
Coventry, Warwickshire
HomeSense UK
Posted: 3 days ago
Greater Manchester
HAYS INFORMATION TECHNOLOGY
Salary: £17000 - £20000 per annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Ashdown IT
Salary: £18000 - £21000 per annum
Posted: 3 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £25000 - £30000 per annum + Excellent benefits
Posted: 4 days ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £18000 per annum + benefits
Posted: 4 days ago
London
Comtecs
Salary: £44000 - £45000 Per Annum +Bonus +Benefits
Posted: 4 days ago
London
Artemis Recruitment Ltd
Salary: Unspecified £ Highly Competitive + Bonus
Posted: 5 days ago
Newcastle, Staffordshire
Oscar Associates (UK) Ltd
Salary: £20000 - £27000 per annum + Benefits
Posted: 6 days ago
Colchester, Essex
Information Technology Services
Salary: £23k - 29k per year
Posted: 6 days ago
East London
Total Gas & Power Limited
Salary: From £35,000 to £42,000 per annum Excellent Benefits package offered
Posted: 6 days ago
High Wycombe, Buckinghamshire
CV Screen Ltd
Salary: £20k - 25k per year + Perks and Career Development
Posted: 6 days ago
City, London
Miller Maxwell Ltd
Salary: From £30,000 to £40,000 per annum Bonus and benefits package
Posted: 6 days ago
West Midlands
CV Screen Ltd
Salary: Up to £32k plus benefits
Posted: 6 days ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £15000 - £18000 per annum + Good Benefits Package
Posted: 6 days ago