The statistics below represent IT jobs advertised across the UK that had IT Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 June 2016 with a comparison to same period over 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 444 526 491
Rank change year-on-year
+82 -35
Permanent jobs requiring an IT Support Analyst 617 514 614
As % of all permanent IT jobs located in the UK 0.63% 0.46% 0.52%
As % of the Job Titles category 0.65% 0.48% 0.54%
Number of salaries quoted 577 461 546
Median salary £26,500 £25,000 £26,000
Median salary % change year-on-year
+6.00% -3.84%
90% offered a salary of more than £20,500 £19,500 £19,500
10% offered a salary of more than £37,500 £35,000 £37,500
UK excluding London median salary £25,000 £24,000 £24,000
% change year-on-year
+4.16% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94522 107194 114726
As % of all permanent IT jobs located in the UK 96.38% 96.47% 96.49%
Number of salaries quoted 79692 88358 93874
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 29 June 2016 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +80 581 £26,500 +6.00% 60
London +51 208 £30,000 - 16
South East +40 155 £26,500 +8.16% 14
Yorkshire +46 71 £23,000 -8.00% 8
West Yorkshire +10 46 £23,500 -6.00% 5
City of London +55 41 £31,500 -3.81% 1
South West +40 40 £24,500 -3.92% 7
Leeds +33 38 £23,000 -16.36% 4
Berkshire +31 38 £27,500 +18.27% 2
West Midlands -4 37 £26,000 +0.97% 4
East of England +24 26 £25,000 +11.11% 6
Surrey +21 25 £27,500 - 1
North West +33 23 £27,500 +17.02% 6
East Midlands +15 21 £22,000 +10.00%
West Sussex -5 21 £40,000 +66.66% 2
East Sussex +7 20 £25,000 - 1
Brighton +16 17 £25,000 - 1
Haywards Heath +18 16 £40,000 +6.66% 1
Hampshire +1 16 £27,000 +17.39% 2
Bristol +29 15 £26,000 -5.45% 3
Hertfordshire +27 14 £23,750 -8.65% 3
Manchester 0 14 £24,500 -2.00% 3
Birmingham -2 14 £26,000 -16.80%
Buckinghamshire +28 13 £19,875 -8.62% 2
Orpington - 13 £22,500 - 1
Scotland +5 12 £22,250 -9.18% 2
Windsor +18 11 £37,500 +56.25%
Oxfordshire -22 11 £25,000 +13.63% 4
Milton Keynes +31 10 £19,875 -9.65% 2
North Yorkshire +14 10 £35,000 +40.00% 2

IT Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 29 June 2016, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support Analyst in the job title.

1 774 (69.29%) Windows
2 636 (56.94%) Active Directory
3 542 (48.52%) Microsoft
4 410 (36.71%) MS Office
5 373 (33.39%) Windows 7
6 340 (30.44%) MS Excel
7 335 (29.99%) Windows Server
8 255 (22.83%) MS Exchange
9 249 (22.29%) ITIL
10 244 (21.84%) Windows Server 2008
11 205 (18.35%) VMware
12 174 (15.58%) Windows Server 2012
13 161 (14.41%) Citrix
14 159 (14.23%) Office 365
15 155 (13.88%) Microsoft Certification
16 144 (12.89%) SQL
16 144 (12.89%) Finance
17 142 (12.71%) Degree
18 126 (11.28%) VMware Infrastructure
19 124 (11.10%) Windows 8
20 112 (10.03%) SQL Server
20 112 (10.03%) Cisco
21 110 (9.85%) TCP/IP
22 108 (9.67%) Firewall
23 97 (8.68%) MCSE
24 96 (8.59%) DNS
25 91 (8.15%) Exchange Server 2010
26 90 (8.06%) VPN
26 90 (8.06%) DHCP
27 88 (7.88%) LAN

IT Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 255 (22.83%) MS Exchange
2 91 (8.15%) Exchange Server 2010
3 63 (5.64%) Exchange Server 2013
4 54 (4.83%) IIS
5 47 (4.21%) SharePoint
6 31 (2.78%) Exchange Server 2007
7 25 (2.24%) Skype for Business
8 17 (1.52%) Blackberry Enterprise Server
9 11 (0.98%) Exchange Server 2003
10 7 (0.63%) CMS
11 6 (0.54%) Tomcat
12 5 (0.45%) Apache
12 5 (0.45%) JBoss
13 4 (0.36%) ArcGIS
13 4 (0.36%) IBM Notes
14 3 (0.27%) MS Project Server
15 2 (0.18%) BizTalk Server
15 2 (0.18%) Confluence
15 2 (0.18%) SharePoint 2010
15 2 (0.18%) SharePoint 2013
Applications
1 410 (36.71%) MS Office
2 340 (30.44%) MS Excel
3 39 (3.49%) MS PowerPoint
4 9 (0.81%) MS Project
5 6 (0.54%) Adobe Creative Suite
5 6 (0.54%) MS Visio
6 5 (0.45%) Spreadsheet
7 4 (0.36%) AutoCAD
8 2 (0.18%) Acrobat
9 1 (0.090%) Photoshop
9 1 (0.090%) SPSS
Business Applications
1 11 (0.98%) Dynamics CRM
1 11 (0.98%) Oracle Applications
2 7 (0.63%) Dynamics GP
3 4 (0.36%) Unit4 Business World
4 3 (0.27%) Infor M3
4 3 (0.27%) Sage CRM
4 3 (0.27%) SAP Oil and Gas
4 3 (0.27%) thinkFolio
5 2 (0.18%) CaseMap
5 2 (0.18%) Concordance
5 2 (0.18%) LexisNexis TimeMap
5 2 (0.18%) Magento
5 2 (0.18%) Relativity
6 1 (0.090%) Academy Housing
6 1 (0.090%) Dynamics AX
6 1 (0.090%) JDE EnterpriseOne
6 1 (0.090%) Line 50
6 1 (0.090%) Orchard Housing
6 1 (0.090%) TrackWise
6 1 (0.090%) Visualfiles
Cloud Services
1 159 (14.23%) Office 365
2 23 (2.06%) Amazon AWS
3 21 (1.88%) Microsoft Azure
4 17 (1.52%) Google Apps
5 9 (0.81%) SaaS
6 4 (0.36%) Dropbox
6 4 (0.36%) Mimecast
7 1 (0.090%) Cloud Computing
7 1 (0.090%) Google Drive
Communications & Networking
1 110 (9.85%) TCP/IP
2 108 (9.67%) Firewall
3 96 (8.59%) DNS
4 90 (8.06%) DHCP
4 90 (8.06%) VPN
5 88 (7.88%) LAN
6 80 (7.16%) WAN
7 65 (5.82%) VoIP
8 47 (4.21%) SAN
9 23 (2.06%) Remote Desktop
10 21 (1.88%) IP Telephony
10 21 (1.88%) Wi-Fi
11 20 (1.79%) Internet
11 20 (1.79%) Wireless
12 17 (1.52%) PBX
13 16 (1.43%) iSCSI
14 12 (1.07%) VLAN
15 10 (0.90%) Network Security
16 9 (0.81%) Skype
17 7 (0.63%) LDAP
Database & Business Intelligence
1 112 (10.03%) SQL Server
2 30 (2.69%) SQL Server 2008
3 15 (1.34%) Relational Database
4 12 (1.07%) Crystal Reports
4 12 (1.07%) SQL Server 2005
4 12 (1.07%) SQL Server 2012
5 9 (0.81%) MySQL
6 6 (0.54%) SQL Server Reporting Services
7 5 (0.45%) MS Access
8 4 (0.36%) GIS
8 4 (0.36%) SQL Server 2000
9 3 (0.27%) Oracle Database
9 3 (0.27%) RDBMS
10 1 (0.090%) Big Data
10 1 (0.090%) Data Mining
10 1 (0.090%) Data Warehouse
10 1 (0.090%) Hadoop
10 1 (0.090%) Oracle Database 11g
10 1 (0.090%) Oracle Reports
Development Applications
1 10 (0.90%) JIRA
2 3 (0.27%) SQL Server Management Studio (SSMS)
3 2 (0.18%) Jenkins
4 1 (0.090%) Redmine
4 1 (0.090%) Toad
General
1 144 (12.89%) Finance
2 57 (5.10%) Law
3 47 (4.21%) Legal
3 47 (4.21%) Retail
4 35 (3.13%) Telecoms
5 22 (1.97%) Manufacturing
6 21 (1.88%) Marketing
7 17 (1.52%) Banking
8 13 (1.16%) Advertising
8 13 (1.16%) Games
8 13 (1.16%) German Language
9 11 (0.98%) French Language
10 10 (0.90%) Pharmaceutical
11 6 (0.54%) Front Office
11 6 (0.54%) Investment Banking
12 5 (0.45%) Back Office
12 5 (0.45%) Local Government
13 3 (0.27%) Electronics
13 3 (0.27%) Financial Institution
13 3 (0.27%) Publishing
Libraries, Frameworks & Software Standards
1 24 (2.15%) Web Services
2 22 (1.97%) HTML
3 18 (1.61%) .NET
3 18 (1.61%) CSS
4 11 (0.98%) XML
5 9 (0.81%) Software Packaging
6 6 (0.54%) .NET Framework
7 5 (0.45%) JSP
8 4 (0.36%) ASP.NET
8 4 (0.36%) XML Messaging
8 4 (0.36%) X-Windows
9 3 (0.27%) COM
9 3 (0.27%) JSON
9 3 (0.27%) XMPP
10 2 (0.18%) EDI
10 2 (0.18%) WSH
11 1 (0.090%) XSLT
Miscellaneous
1 61 (5.46%) Analytical Skills
2 54 (4.83%) Blackberry
3 52 (4.66%) Driving Licence
4 33 (2.95%) iPhone
5 31 (2.78%) Clustering
5 31 (2.78%) Computer Science
6 28 (2.51%) Data Centre
7 27 (2.42%) Mathematics
7 27 (2.42%) Smartphone
8 20 (1.79%) iPad
8 20 (1.79%) Video Conferencing
9 15 (1.34%) Hedge funds
9 15 (1.34%) Management Information System
10 14 (1.25%) Replication
11 12 (1.07%) EPoS
12 11 (0.98%) Client/Server
13 10 (0.90%) Data Protection Act
13 10 (0.90%) Enterprise Software
14 8 (0.72%) Foreign Exchange (FX)
15 7 (0.63%) Statistics
Operating Systems
1 774 (69.29%) Windows
2 373 (33.39%) Windows 7
3 335 (29.99%) Windows Server
4 244 (21.84%) Windows Server 2008
5 174 (15.58%) Windows Server 2012
6 124 (11.10%) Windows 8
7 85 (7.61%) Windows 10
8 70 (6.27%) Linux
9 61 (5.46%) Windows Server 2003
10 60 (5.37%) Windows XP
11 18 (1.61%) Mac OS X
11 18 (1.61%) Unix
12 15 (1.34%) Apple iOS
13 13 (1.16%) CentOS
14 12 (1.07%) Android
15 11 (0.98%) Ubuntu
16 8 (0.72%) Windows Vista
17 6 (0.54%) Mac OS
18 5 (0.45%) Red Hat Enterprise Linux
19 3 (0.27%) Windows Mobile
Processes & Methodologies
1 249 (22.29%) ITIL
2 49 (4.39%) Service Management
3 46 (4.12%) Virtual Environments
4 44 (3.94%) Incident Management
4 44 (3.94%) Time Management
5 40 (3.58%) Disaster Recovery
6 35 (3.13%) CRM
7 33 (2.95%) Service Delivery
8 30 (2.69%) Change Management
9 27 (2.42%) Problem Management
10 26 (2.33%) Mentoring
11 25 (2.24%) ERP
12 22 (1.97%) Virtual Infrastructure
13 21 (1.88%) ITIL V3
13 21 (1.88%) Project Management
14 20 (1.79%) E-Commerce
15 19 (1.70%) Document Management
15 19 (1.70%) ITSM
16 18 (1.61%) Asset Management
17 17 (1.52%) Patch Management
Programming Languages
1 144 (12.89%) SQL
2 61 (5.46%) PowerShell
3 40 (3.58%) VBScript
4 16 (1.43%) JavaScript
5 13 (1.16%) C#
6 12 (1.07%) Java
7 11 (0.98%) Python
8 10 (0.90%) Perl
9 7 (0.63%) VBA
10 6 (0.54%) Bash Shell
10 6 (0.54%) Shell Script
10 6 (0.54%) T-SQL
10 6 (0.54%) VB
11 5 (0.45%) PL/SQL
12 4 (0.36%) C
12 4 (0.36%) VB.NET
Qualifications
1 155 (13.88%) Microsoft Certification
2 142 (12.71%) Degree
3 97 (8.68%) MCSE
4 48 (4.30%) MCP
4 48 (4.30%) MCSA
5 39 (3.49%) MCITP
6 29 (2.60%) ITIL Certification
7 23 (2.06%) CCNA
7 23 (2.06%) Cisco Certification
8 20 (1.79%) VMware Certified Professional (VCP)
9 16 (1.43%) A+ Certification
10 11 (0.98%) MCDST
11 10 (0.90%) ITIL Foundation Certificate
12 9 (0.81%) MCTS
13 8 (0.72%) Security Cleared
14 5 (0.45%) CCENT
14 5 (0.45%) MOS
15 4 (0.36%) Dell Certification
15 4 (0.36%) HND
15 4 (0.36%) SC Cleared
Quality Assurance & Compliance
1 83 (7.43%) SLA
2 12 (1.07%) ISO/IEC 27001
3 2 (0.18%) QA
4 1 (0.090%) ISO 9001
4 1 (0.090%) PMBOK
System Software
1 636 (56.94%) Active Directory
2 126 (11.28%) VMware Infrastructure
3 83 (7.43%) Hyper-V
4 38 (3.40%) XenApp
5 33 (2.95%) vSphere
6 20 (1.79%) VMware Workstation
7 16 (1.43%) VMware ESX
8 14 (1.25%) Firmware
8 14 (1.25%) VMware ESXi
9 10 (0.90%) Terminal Server
9 10 (0.90%) Terminal Services
10 9 (0.81%) XenDesktop
11 6 (0.54%) Virtual Desktop
12 4 (0.36%) BitLocker
12 4 (0.36%) Forefront TMG
12 4 (0.36%) Virtual Machines
12 4 (0.36%) Virtual Servers
13 1 (0.090%) Citrix Presentation Server
13 1 (0.090%) Sendmail
13 1 (0.090%) UAG
Systems Management
1 74 (6.62%) SCCM
2 30 (2.69%) WSUS
3 11 (0.98%) DameWare
4 8 (0.72%) SCOM
5 7 (0.63%) Backup Exec
6 5 (0.45%) NetBackup
7 4 (0.36%) McAfee ePO
7 4 (0.36%) Microsoft Data Protection Manager
7 4 (0.36%) Perfmon
7 4 (0.36%) SCVMM
8 2 (0.18%) SnapMirror
8 2 (0.18%) SnapVault
8 2 (0.18%) Systems Management Server (SMS)
9 1 (0.090%) AirWatch
9 1 (0.090%) HP Data Protector
9 1 (0.090%) Microsoft Clustering
9 1 (0.090%) Nagios
9 1 (0.090%) Norton AntiVirus
9 1 (0.090%) Tivoli
9 1 (0.090%) Tivoli Storage Manager
Vendors
1 542 (48.52%) Microsoft
2 205 (18.35%) VMware
3 161 (14.41%) Citrix
4 112 (10.03%) Cisco
5 50 (4.48%) HP
6 47 (4.21%) Dell
7 44 (3.94%) Apple
8 39 (3.49%) Oracle
9 26 (2.33%) IBM
10 24 (2.15%) Google
11 18 (1.61%) Mitel
12 17 (1.52%) Avaya
13 16 (1.43%) Intel Security
14 14 (1.25%) iManage
14 14 (1.25%) Red Hat
14 14 (1.25%) Sophos
15 13 (1.16%) WatchGuard
16 12 (1.07%) Adobe
16 12 (1.07%) Veeam
17 8 (0.72%) EMC
London
Mortimer Spinks
Salary: £30000 - £32000 per annum + Bonuses and benefits
Posted: 2 hours ago
London
Mortimer Spinks
Salary: £20000 - £24000 per annum
Posted: 2 hours ago
London
ninesharp
Salary: £20000 - £25000 per annum + Excellent Training
Posted: 1 hour ago
City, London
Marcus Donald People
Salary: £20000 - £22000 per annum
Posted: 8 hours ago
Milton Keynes, Buckinghamshire
CV Screen Ltd
Salary: £30k - 38k per year + Benefits
Posted: Yesterday
London
Ashdown IT
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Leeds, West Yorkshire
Spring Technology
Salary: £24000.00 - £24300.00 per annum + + Benefits
Posted: Yesterday
Abingdon, Oxfordshire
Rockfield
Salary: From £28,000 to £35,000 per annum including pension, profit share
Posted: Yesterday
Stratford-Upon-Avon, Warwickshire
Aximis (West) Limited
Salary: Up to £26K Basic + Excellent Benefits
Posted: Yesterday
West Sussex
ninesharp
Salary: £20000 - £25000 per annum + Excellent Training
Posted: Yesterday
Exeter, Devon
Redrock Consulting Ltd
Salary: £25000.00 - £30000 per annum
Posted: Yesterday
Chessington, Surrey
I4 Recruitment
Salary: £24k - 25k per year
Posted: Yesterday
London
Give-A-Grad-A-Go Ltd
Salary: £18k - 21k per year
Posted: Yesterday
Bromley, Kent
Ashdown IT
Salary: £28000 per annum + training + benefits
Posted: 2 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum
Posted: Yesterday
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum 30 days holiday + excellent pension
Posted: Yesterday
Stevenage, Hertfordshire
Dupen Recruitment Services
Salary: £25000 - £28000 per annum + range of benefits
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Bristow Holland
Salary: £20k - 25k per year
Posted: 5 days ago
Ipswich, Suffolk
Bristow Holland
Salary: £18k - 25k per year
Posted: 5 days ago
Manchester, Lancashire
Ascent People Ltd
Salary: £24000 - £28000 per annum + Benefits + Bonus
Posted: Yesterday
Orpington, Kent
ARC IT Recruitment Ltd
Salary: £20000 - £25000 per annum
Posted: 5 days ago
Bournemouth, Dorset
Greywood Associates Limited
Salary: £20000 - £25000 per annum + bens
Posted: 5 days ago
Fareham, Hampshire
Deerfoot IT Resources Ltd
Salary: £20000 - £25000 per annum + good benefits
Posted: 5 days ago
Leeds, West Yorkshire
Spring Technology
Salary: £18000.00 - £20000.00 per annum + + Benefits
Posted: 6 days ago
Hull, North Humberside
Go IT Recruitment Ltd
Salary: From £18,000 to £21,000 per annum + 25 days holiday, BUPA, Life assura
Posted: 2 days ago
Halifax, West Yorkshire
Actis Recruitment.
Salary: From £18,000 to £20,000 per annum + benefits
Posted: 5 days ago
York, North Yorkshire
4it Recruitment Ltd
Salary: Up to £23,000 per annum + excellent training opportunities
Posted: 5 days ago
Winchester, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £17000 - £25000 per annum + benefits
Posted: 5 days ago
Saffron Walden, Essex
Ashdown IT
Salary: £18000 - £22000 per annum + Benefits
Posted: 6 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum negotiable
Posted: 5 days ago