The statistics below represent IT jobs advertised across the UK that had IT Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 450 539 506
Rank change year-on-year
+89 -33
Permanent jobs requiring an IT Support Analyst 521 480 569
As % of all permanent IT jobs located in the UK 0.55% 0.44% 0.50%
As % of the Job Titles category 0.58% 0.46% 0.52%
Number of salaries quoted 492 436 506
Median salary £27,500 £25,000 £26,000
Median salary % change year-on-year
+10.00% -3.84%
90% offered a salary of more than £20,500 £19,000 £20,000
10% offered a salary of more than £38,000 £35,050 £38,500
UK excluding London median salary £25,000 £23,500 £24,250
% change year-on-year
+6.38% -3.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
90486 104724 110047
As % of all permanent IT jobs located in the UK 96.27% 96.27% 96.45%
Number of salaries quoted 75738 87307 89008
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

IT Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 1 October 2016 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +69 496 £27,500 +10.00% 41
London +62 169 £30,000 +5.26% 14
South East +67 124 £27,500 +17.02% 11
Yorkshire +80 75 £24,000 +7.86% 5
West Yorkshire +52 58 £24,150 +8.53% 2
Leeds +67 53 £24,150 -2.42%
Surrey +25 37 £29,000 +20.51% 3
South West +18 35 £24,500 +11.36% 2
West Midlands -14 35 £24,000 -2.04% 1
Berkshire +53 30 £30,000 +29.03% 1
North West -14 26 £26,115 +11.12% 3
City of London +34 25 £31,500 +5.00% 4
East of England +19 23 £23,000 -1.07% 3
Birmingham -10 17 £25,500 -
Buckinghamshire +21 14 £22,875 -18.30% 1
Oxfordshire -7 13 £23,500 -4.08% 2
Bristol +8 12 £27,500 - 1
Manchester -6 12 £24,315 +21.57% 2
Devon - 12 £24,000 -
South Wales +17 11 £23,000 +17.94% 1
Wales +16 11 £23,000 +17.94% 1
Maidenhead +6 10 £32,500 +44.44%
Hampshire -3 10 £22,500 +12.50% 1
Reading +32 9 £27,500 +22.22% 1
Guildford +20 9 £32,000 +24.27%
West Sussex +20 9 £27,500 +27.90%
Exeter - 9 £25,014 -
Hertfordshire +14 8 £20,000 -23.07%
High Wycombe +7 8 £27,500 -1.78% 1
East Yorkshire - 8 £23,000 - 1

IT Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 1 October 2016, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support Analyst in the job title.

1 765 (67.22%) Windows
2 664 (58.35%) Active Directory
3 522 (45.87%) Microsoft
4 388 (34.09%) MS Office
5 358 (31.46%) Windows 7
6 346 (30.40%) Windows Server
7 299 (26.27%) MS Excel
8 282 (24.78%) ITIL
9 243 (21.35%) MS Exchange
10 229 (20.12%) Windows Server 2008
11 226 (19.86%) VMware
12 185 (16.26%) SQL
13 167 (14.67%) Office 365
14 163 (14.32%) Citrix
15 159 (13.97%) Windows Server 2012
16 155 (13.62%) VMware Infrastructure
17 141 (12.39%) Finance
18 135 (11.86%) Windows 8
19 113 (9.93%) Microsoft Certification
20 109 (9.58%) SQL Server
20 109 (9.58%) Degree
21 105 (9.23%) Windows 10
22 100 (8.79%) LAN
23 98 (8.61%) TCP/IP
24 97 (8.52%) DNS
25 96 (8.44%) Cisco
26 94 (8.26%) WAN
27 92 (8.08%) Firewall
28 90 (7.91%) SLA
29 87 (7.64%) Hyper-V

IT Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 243 (21.35%) MS Exchange
2 82 (7.21%) Exchange Server 2010
3 74 (6.50%) Exchange Server 2013
4 39 (3.43%) SharePoint
5 31 (2.72%) Skype for Business
6 29 (2.55%) Exchange Server 2007
7 27 (2.37%) IIS
8 15 (1.32%) Blackberry Enterprise Server
9 12 (1.05%) Exchange Server 2003
10 10 (0.88%) Apache
11 9 (0.79%) IBM Notes
12 6 (0.53%) IBM Domino
12 6 (0.53%) WebSphere
13 4 (0.35%) JBoss
14 3 (0.26%) BizTalk Server
14 3 (0.26%) SharePoint 2013
14 3 (0.26%) SharePoint Foundation
15 2 (0.18%) Confluence
15 2 (0.18%) SharePoint 2010
16 1 (0.088%) Jetty
Applications
1 388 (34.09%) MS Office
2 299 (26.27%) MS Excel
3 50 (4.39%) MS PowerPoint
4 11 (0.97%) MS Visio
5 5 (0.44%) Adobe Creative Suite
5 5 (0.44%) AutoCAD
6 3 (0.26%) Spreadsheet
7 1 (0.088%) Acrobat
7 1 (0.088%) MS Project
7 1 (0.088%) Photoshop
7 1 (0.088%) SPSS
Business Applications
1 12 (1.05%) Dynamics CRM
2 8 (0.70%) thinkFolio
3 7 (0.62%) Eikon
3 7 (0.62%) Northgate Housing
3 7 (0.62%) Orchard Housing
4 6 (0.53%) SunGard APT
5 3 (0.26%) Infor M3
5 3 (0.26%) Sage CRM
6 2 (0.18%) Line 50
7 1 (0.088%) Aareon QL
7 1 (0.088%) Academy Housing
7 1 (0.088%) Dynamics AX
7 1 (0.088%) Dynamics GP
7 1 (0.088%) FastStats
7 1 (0.088%) Infor CloudSuite Industrial (formerly SyteLine)
7 1 (0.088%) LatentZero
7 1 (0.088%) Magento
7 1 (0.088%) Oracle Applications
7 1 (0.088%) Salesforce.com CRM
7 1 (0.088%) SAP Oil and Gas
Cloud Services
1 167 (14.67%) Office 365
2 24 (2.11%) Microsoft Azure
3 22 (1.93%) Amazon AWS
4 14 (1.23%) G Suite
5 12 (1.05%) SaaS
6 7 (0.62%) Cloud Computing
7 5 (0.44%) Dropbox
8 4 (0.35%) Google Analytics
9 2 (0.18%) Google Drive
9 2 (0.18%) Mimecast
10 1 (0.088%) IaaS
10 1 (0.088%) OneDrive
10 1 (0.088%) PaaS
Communications & Networking
1 100 (8.79%) LAN
2 98 (8.61%) TCP/IP
3 97 (8.52%) DNS
4 94 (8.26%) WAN
5 92 (8.08%) Firewall
6 84 (7.38%) VPN
7 80 (7.03%) DHCP
8 70 (6.15%) VoIP
9 45 (3.95%) SAN
10 33 (2.90%) Wi-Fi
11 23 (2.02%) Internet
11 23 (2.02%) IP Telephony
11 23 (2.02%) Wireless
12 19 (1.67%) Intranet
13 17 (1.49%) Skype
14 16 (1.41%) Remote Desktop
15 14 (1.23%) VLAN
16 9 (0.79%) PBX
17 8 (0.70%) iSCSI
18 7 (0.62%) Network Security
Database & Business Intelligence
1 109 (9.58%) SQL Server
2 37 (3.25%) SQL Server 2008
3 19 (1.67%) SQL Server 2005
4 15 (1.32%) SQL Server Reporting Services
5 13 (1.14%) SQL Server 2012
6 10 (0.88%) Crystal Reports
7 7 (0.62%) MySQL
7 7 (0.62%) Relational Database
8 6 (0.53%) SQL Server 2000
9 5 (0.44%) MS Access
10 2 (0.18%) RDBMS
10 2 (0.18%) SQL Server Integration Services
11 1 (0.088%) BusinessObjects
11 1 (0.088%) Data Mining
11 1 (0.088%) FileMaker
11 1 (0.088%) Hadoop
11 1 (0.088%) Oracle Reports
11 1 (0.088%) QlikView
11 1 (0.088%) SQL Server 2014
11 1 (0.088%) SQL Server Analysis Services
Development Applications
1 10 (0.88%) JIRA
2 3 (0.26%) Visual Studio
3 2 (0.18%) Jenkins
3 2 (0.18%) Team Foundation Server
4 1 (0.088%) Eclipse
4 1 (0.088%) Toad
General
1 141 (12.39%) Finance
2 58 (5.10%) Law
2 58 (5.10%) Legal
3 37 (3.25%) Retail
4 34 (2.99%) Marketing
5 26 (2.28%) Manufacturing
6 23 (2.02%) Banking
6 23 (2.02%) Telecoms
7 19 (1.67%) Games
8 15 (1.32%) Advertising
9 13 (1.14%) Pharmaceutical
10 11 (0.97%) German Language
11 10 (0.88%) French Language
12 9 (0.79%) Front Office
13 6 (0.53%) Publishing
14 5 (0.44%) Financial Institution
15 4 (0.35%) Back Office
15 4 (0.35%) Local Government
16 2 (0.18%) Billing
16 2 (0.18%) Brand Awareness
Libraries, Frameworks & Software Standards
1 23 (2.02%) Web Services
2 21 (1.85%) HTML
3 19 (1.67%) CSS
4 11 (0.97%) JSP
5 10 (0.88%) .NET
6 7 (0.62%) LAMP
7 6 (0.53%) Software Packaging
7 6 (0.53%) XML
8 3 (0.26%) ASP.NET
8 3 (0.26%) XSLT
9 2 (0.18%) Middleware
10 1 (0.088%) .NET Framework
10 1 (0.088%) COM
10 1 (0.088%) EDI
10 1 (0.088%) JSON
10 1 (0.088%) XMPP
Miscellaneous
1 64 (5.62%) Blackberry
2 55 (4.83%) Analytical Skills
3 51 (4.48%) Driving Licence
4 42 (3.69%) Computer Science
5 38 (3.34%) Data Centre
6 34 (2.99%) iPhone
7 33 (2.90%) Smartphone
8 31 (2.72%) iPad
9 26 (2.28%) Mathematics
10 22 (1.93%) Clustering
11 18 (1.58%) Hedge funds
12 16 (1.41%) Video Conferencing
13 13 (1.14%) Fat Client
13 13 (1.14%) Thin Client
14 11 (0.97%) Replication
15 9 (0.79%) Data Protection Act
15 9 (0.79%) Fintech
15 9 (0.79%) Management Information System
16 7 (0.62%) Client/Server
16 7 (0.62%) EPoS
Operating Systems
1 765 (67.22%) Windows
2 358 (31.46%) Windows 7
3 346 (30.40%) Windows Server
4 229 (20.12%) Windows Server 2008
5 159 (13.97%) Windows Server 2012
6 135 (11.86%) Windows 8
7 105 (9.23%) Windows 10
8 73 (6.41%) Linux
9 72 (6.33%) Windows Server 2003
10 53 (4.66%) Windows XP
11 28 (2.46%) Apple iOS
12 24 (2.11%) Android
13 20 (1.76%) Mac OS X
14 18 (1.58%) Unix
15 16 (1.41%) CentOS
16 14 (1.23%) Ubuntu
17 11 (0.97%) Windows Vista
18 7 (0.62%) Red Hat Enterprise Linux
18 7 (0.62%) Windows 2000 Server
19 5 (0.44%) Windows Mobile
Processes & Methodologies
1 282 (24.78%) ITIL
2 57 (5.01%) Service Management
3 53 (4.66%) Incident Management
4 41 (3.60%) Virtual Environments
5 40 (3.51%) Service Delivery
6 39 (3.43%) CRM
7 29 (2.55%) Mentoring
8 28 (2.46%) Asset Management
8 28 (2.46%) Time Management
9 27 (2.37%) Disaster Recovery
10 26 (2.28%) ITSM
11 25 (2.20%) Change Management
11 25 (2.20%) Project Management
12 23 (2.02%) Virtual Infrastructure
13 22 (1.93%) Agile Software Development
13 22 (1.93%) ERP
13 22 (1.93%) Workflow
14 21 (1.85%) Document Management
14 21 (1.85%) Problem Management
15 19 (1.67%) Data Management
Programming Languages
1 185 (16.26%) SQL
2 50 (4.39%) PowerShell
3 28 (2.46%) Java
4 26 (2.28%) VBScript
5 19 (1.67%) JavaScript
6 13 (1.14%) C#
7 12 (1.05%) Perl
8 11 (0.97%) Python
8 11 (0.97%) VBA
9 8 (0.70%) Bash Shell
9 8 (0.70%) Shell Script
10 7 (0.62%) C
10 7 (0.62%) PL/SQL
10 7 (0.62%) T-SQL
11 6 (0.53%) PHP
11 6 (0.53%) VB
12 3 (0.26%) VB.NET
13 2 (0.18%) C++
14 1 (0.088%) ABAP
14 1 (0.088%) Tcl
Qualifications
1 113 (9.93%) Microsoft Certification
2 109 (9.58%) Degree
3 78 (6.85%) MCSE
4 63 (5.54%) MCP
5 55 (4.83%) MCSA
6 32 (2.81%) MCITP
7 28 (2.46%) ITIL Certification
8 21 (1.85%) MCTS
9 14 (1.23%) MOS
10 13 (1.14%) CCNA
10 13 (1.14%) Cisco Certification
11 9 (0.79%) VMware Certified Professional (VCP)
12 6 (0.53%) A+ Certification
12 6 (0.53%) ITIL Foundation Certificate
13 5 (0.44%) CCENT
13 5 (0.44%) CompTIA Security+
13 5 (0.44%) Dell Certification
13 5 (0.44%) MCDST
13 5 (0.44%) Security+ Certification
14 4 (0.35%) DBS Check
Quality Assurance & Compliance
1 90 (7.91%) SLA
2 6 (0.53%) ISO/IEC 27001
3 4 (0.35%) QA
4 1 (0.088%) ISO 9001
4 1 (0.088%) PCI DSS
System Software
1 664 (58.35%) Active Directory
2 155 (13.62%) VMware Infrastructure
3 87 (7.64%) Hyper-V
4 37 (3.25%) vSphere
5 29 (2.55%) XenApp
6 21 (1.85%) VMware Workstation
7 19 (1.67%) VMware ESX
8 18 (1.58%) VMware ESXi
9 17 (1.49%) Firmware
9 17 (1.49%) Terminal Services
10 11 (0.97%) Terminal Server
11 10 (0.88%) Virtual Desktop
12 6 (0.53%) Virtual Servers
13 5 (0.44%) Forefront TMG
13 5 (0.44%) Virtual Machines
14 4 (0.35%) XenDesktop
15 1 (0.088%) Citrix Presentation Server
15 1 (0.088%) Sendmail
15 1 (0.088%) UAG
Systems Management
1 71 (6.24%) SCCM
2 21 (1.85%) WSUS
3 15 (1.32%) DameWare
4 11 (0.97%) Backup Exec
5 10 (0.88%) Norton AntiVirus
6 8 (0.70%) NetBackup
6 8 (0.70%) SCOM
7 5 (0.44%) Microsoft Clustering
7 5 (0.44%) Perfmon
8 4 (0.35%) McAfee ePO
8 4 (0.35%) Nagios
9 3 (0.26%) CA Spectrum
9 3 (0.26%) ZENworks
10 2 (0.18%) AirWatch
11 1 (0.088%) Casper Suite
11 1 (0.088%) HP SIM
11 1 (0.088%) SnapMirror
11 1 (0.088%) SnapVault
11 1 (0.088%) Tivoli
11 1 (0.088%) Tivoli Storage Manager
Vendors
1 522 (45.87%) Microsoft
2 226 (19.86%) VMware
3 163 (14.32%) Citrix
4 96 (8.44%) Cisco
5 57 (5.01%) Apple
6 44 (3.87%) HP
7 37 (3.25%) Oracle
8 29 (2.55%) Google
9 28 (2.46%) Dell
10 22 (1.93%) Sophos
11 21 (1.85%) Mitel
12 20 (1.76%) Avaya
12 20 (1.76%) Red Hat
13 17 (1.49%) iManage
13 17 (1.49%) Symantec
13 17 (1.49%) Veeam
14 16 (1.41%) Intel Security
15 15 (1.32%) Adobe
16 14 (1.23%) SAP
17 13 (1.14%) Bloomberg
Sevenoaks, Kent
Ashdown IT
Salary: £26000 - £28000 per annum + benefits
Posted: 18 hours ago
Midlands
EMBS Ltd
Salary: Up to £25k
Posted: 17 hours ago
South East
EMBS Ltd
Salary: £32k + Bonus + Benefits
Posted: 18 hours ago
City, London
Total Recruitment Specialists Limited / TRG / Total recruitment group
Salary: £25000 - £35000 Per Annum Benefits
Posted: 2 days ago
Solihull, West Midlands (County)
Clearwater People Solutions
Salary: £31500 Per Annum benefits
Posted: 3 days ago
Rotherham, South Yorkshire
Spring Technology
Salary: £16000 - £20000 per annum
Posted: 2 days ago
Chippenham, Wiltshire
Tria Recruitment
Salary: £22000.00 - £25000 per annum + benefits package
Posted: Yesterday
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £2200 - £20000 per annum + Benefits
Posted: 2 days ago
Bromley, Kent
Ashdown IT
Salary: £30000 per annum + training + benefits
Posted: 3 days ago
Middlesbrough, Cleveland
PD GROUP MANAGEMENT LIMITED
Posted: Yesterday
Central London / West End
Araya Partners Ltd
Salary: From £35,000 to £45,000 per annum Salary is approx 35-45k base + bonus
Posted: Yesterday
Midlands
EMBS Ltd
Salary: Up to £23.8k + MS Training !
Posted: 18 hours ago
Wakefield, West Yorkshire
Computer People
Salary: £30000.00 - £35000.00 per annum
Posted: 2 days ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 2 days ago
Loughton, Essex
Ashdown IT
Salary: £18000 - £20000 per annum + Benefits
Posted: 3 days ago
City, London
Robert Half
Salary: £35000 per annum + Bonus & Benefits
Posted: 2 days ago
Cardiff, South Glamorgan
Sanderson
Salary: £20000.00 - £30000.00 per annum + shares + benefits
Posted: Yesterday
Liverpool, Merseyside
Greywood Associates Limited
Salary: £18000 - £20000 per annum + bens
Posted: 2 days ago
London
Douglas-Scott
Salary: £30000 - £33000 per annum + Good Package
Posted: 5 days ago
Bedfordshire
HAYS INFORMATION TECHNOLOGY
Salary: Competitive
Posted: 4 days ago
Greater Manchester
EasyWebRecruitment.com
Salary: Competitive
Posted: 2 days ago
Abingdon, Oxfordshire
Rockfield
Salary: From £28,000 to £35,000 per annum including pension, profit share
Posted: 5 days ago
Hull, North Humberside
Spring Technology
Salary: £25000.00 - £30000.00 per annum
Posted: 4 days ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £28000 per annum + Bonus, Pension
Posted: 3 days ago
London
Ashdown IT
Salary: £25000 - £30000 per annum + Benefits
Posted: 4 days ago
London
Nicoll Curtin
Salary: £55000 - £75000 per annum + Bonus + Benefits
Posted: Yesterday
Enfield, Middlesex
onezeero.
Salary: £27000 - £29000 per annum +
Posted: 3 days ago
Manchester, Lancashire
Senitor Associates
Salary: £25000 per annum + Benefits Package
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Excellent Benefits
Posted: 2 days ago
Bedford, Bedfordshire
TGS
Posted: 7 days ago