The statistics below represent IT jobs advertised across the UK that had IT Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
IT Support Analyst
UK
Rank 473 489 457
Rank change year-on-year
+16 -32
Permanent jobs requiring an IT Support Analyst 415 498 609
As % of all permanent IT jobs located in the UK 0.49% 0.50% 0.58%
As % of the Job Titles category 0.51% 0.52% 0.60%
Number of salaries quoted 376 429 550
Median salary £26,000 £25,000 £26,500
Median salary % change year-on-year
+4.00% -5.66%
90% offered a salary of more than £20,000 £19,500 £20,000
10% offered a salary of more than £36,500 £38,500 £40,000
UK excluding London median salary £24,000 £23,500 £24,500
% change year-on-year
+2.12% -4.08%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81311 95393 101849
As % of all permanent IT jobs located in the UK 96.43% 96.44% 96.69%
Number of salaries quoted 67566 80035 84663
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

IT Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 23 January 2017 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +6 376 £26,000 +4.00% 50
London +20 119 £30,000 -6.25% 15
South East -15 80 £26,500 +13.97% 13
Yorkshire +50 52 £22,250 +3.48% 4
West Yorkshire +39 33 £24,000 +11.62% 1
North West 0 32 £22,500 -10.00% 7
Surrey +40 31 £24,000 -2.04% 1
South West +9 23 £24,000 +2.12% 1
East of England +1 23 £22,500 -6.25% 2
East Midlands +13 21 £21,000 -2.32% 5
Leeds +33 18 £22,000 +2.32% 1
City of London +12 18 £33,000 +1.53% 2
West Midlands -12 17 £23,000 -4.16% 3
Hertfordshire +10 16 £21,500 -23.21% 2
Scotland +28 15 £27,000 -28.00%
Manchester -14 14 £21,500 -8.51% 3
Oxfordshire +9 13 £32,500 +38.29% 2
Lancashire -4 12 £25,000 - 2
Birmingham -6 11 £24,000 +2.12%
Bradford - 10 £26,000 -
Chorley - 10 £25,000 - 1
Hampshire +13 9 £30,000 +13.20% 2
Devon +2 9 £27,500 +14.58%
Edinburgh +13 8 £27,250 +21.11%
North East +5 8 £26,250 +16.66%
Berkshire +26 7 £21,500 -14.00% 2
Derbyshire +18 7 £21,000 -27.58% 3
Bristol +9 7 £26,500 +35.89%
Leatherhead +1 7 £28,000 +17.89%
Nottinghamshire -3 7 £20,750 -12.63%

IT Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 23 January 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support Analyst in the job title.

1 661 (70.17%) Windows
2 559 (59.34%) Active Directory
3 445 (47.24%) Microsoft
4 333 (35.35%) MS Office
5 306 (32.48%) Windows Server
6 298 (31.63%) Windows 7
7 285 (30.25%) ITIL
8 247 (26.22%) MS Excel
9 199 (21.13%) VMware
10 193 (20.49%) Windows Server 2008
11 191 (20.28%) MS Exchange
12 168 (17.83%) SQL
13 142 (15.07%) Windows Server 2012
14 135 (14.33%) Office 365
15 130 (13.80%) Finance
16 127 (13.48%) VMware Infrastructure
17 119 (12.63%) Citrix
18 112 (11.89%) Windows 10
19 107 (11.36%) LAN
20 103 (10.93%) Windows 8
21 98 (10.40%) SLA
22 96 (10.19%) TCP/IP
23 93 (9.87%) WAN
24 87 (9.24%) SQL Server
25 81 (8.60%) Degree
26 80 (8.49%) DNS
27 77 (8.17%) Microsoft Certification
28 76 (8.07%) Firewall
29 72 (7.64%) DHCP
30 70 (7.43%) Cisco

IT Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 191 (20.28%) MS Exchange
2 56 (5.94%) SharePoint
3 51 (5.41%) Exchange Server 2010
4 44 (4.67%) Exchange Server 2013
5 26 (2.76%) Exchange Server 2007
6 21 (2.23%) Skype for Business
7 15 (1.59%) IIS
8 13 (1.38%) Apache
9 8 (0.85%) IBM Notes
9 8 (0.85%) WebSphere
10 6 (0.64%) Blackberry Enterprise Server
10 6 (0.64%) Exchange Server 2003
11 5 (0.53%) IBM Domino
11 5 (0.53%) SharePoint 2013
12 4 (0.42%) JBoss
13 3 (0.32%) SharePoint Foundation
14 2 (0.21%) ArcGIS
14 2 (0.21%) CMS
14 2 (0.21%) SAS
15 1 (0.11%) SharePoint Server
Applications
1 333 (35.35%) MS Office
2 247 (26.22%) MS Excel
3 27 (2.87%) MS PowerPoint
4 12 (1.27%) MS Project
4 12 (1.27%) MS Visio
5 3 (0.32%) Adobe Creative Suite
6 2 (0.21%) Adobe Captivate
6 2 (0.21%) AutoCAD
7 1 (0.11%) Acrobat
7 1 (0.11%) Photoshop
7 1 (0.11%) Spreadsheet
Business Applications
1 22 (2.34%) Dynamics CRM
2 8 (0.85%) Eikon
3 6 (0.64%) Northgate Housing
3 6 (0.64%) Orchard Housing
4 4 (0.42%) Dynamics AX
4 4 (0.42%) SunGard APT
4 4 (0.42%) thinkFolio
5 2 (0.21%) Infor CloudSuite Industrial (formerly SyteLine)
5 2 (0.21%) Salesforce.com CRM
5 2 (0.21%) Visualfiles
6 1 (0.11%) Dynamics NAV
6 1 (0.11%) FastStats
6 1 (0.11%) LatentZero
6 1 (0.11%) Line 50
6 1 (0.11%) Oracle ERP
Cloud Services
1 135 (14.33%) Office 365
2 17 (1.80%) Amazon AWS
3 13 (1.38%) Microsoft Azure
4 10 (1.06%) Cloud Computing
5 8 (0.85%) G Suite
6 7 (0.74%) Dropbox
7 6 (0.64%) SaaS
8 4 (0.42%) Adobe Creative Cloud
9 2 (0.21%) Google Analytics
9 2 (0.21%) OneDrive
10 1 (0.11%) IaaS
10 1 (0.11%) Mimecast
10 1 (0.11%) PaaS
Communications & Networking
1 107 (11.36%) LAN
2 96 (10.19%) TCP/IP
3 93 (9.87%) WAN
4 80 (8.49%) DNS
5 76 (8.07%) Firewall
6 72 (7.64%) DHCP
7 58 (6.16%) VPN
8 45 (4.78%) VoIP
9 35 (3.72%) Internet
10 28 (2.97%) Wireless
11 23 (2.44%) SAN
11 23 (2.44%) Wi-Fi
12 18 (1.91%) VLAN
13 13 (1.38%) Skype
14 12 (1.27%) Intranet
15 11 (1.17%) Remote Desktop
16 10 (1.06%) FTP
16 10 (1.06%) WLAN
17 8 (0.85%) ADSL
17 8 (0.85%) IP Telephony
Database & Business Intelligence
1 87 (9.24%) SQL Server
2 24 (2.55%) SQL Server 2008
3 16 (1.70%) SQL Server 2012
4 15 (1.59%) SQL Server 2005
5 14 (1.49%) Relational Database
6 13 (1.38%) SQL Server Reporting Services
7 10 (1.06%) MySQL
8 9 (0.96%) Oracle Database
8 9 (0.96%) Oracle Database 11g
9 7 (0.74%) MS Access
10 5 (0.53%) RDBMS
10 5 (0.53%) SQL Server Integration Services
11 4 (0.42%) Crystal Reports
11 4 (0.42%) SQL Server Analysis Services
12 2 (0.21%) GIS
13 1 (0.11%) Data Mining
13 1 (0.11%) Data Warehouse
13 1 (0.11%) Power BI
13 1 (0.11%) QlikView
13 1 (0.11%) SQL Server 2014
Development Applications
1 16 (1.70%) Visual Studio
2 12 (1.27%) JIRA
3 2 (0.21%) FrontPage
3 2 (0.21%) Team Foundation Server
4 1 (0.11%) Eclipse
General
1 130 (13.80%) Finance
2 66 (7.01%) Legal
3 65 (6.90%) Law
4 34 (3.61%) Banking
5 29 (3.08%) Retail
6 26 (2.76%) Marketing
7 22 (2.34%) Telecoms
8 17 (1.80%) Advertising
9 15 (1.59%) Games
10 14 (1.49%) Manufacturing
11 5 (0.53%) Financial Institution
11 5 (0.53%) Front Office
11 5 (0.53%) German Language
12 4 (0.42%) Back Office
12 4 (0.42%) Pharmaceutical
13 3 (0.32%) Publishing
14 2 (0.21%) Brand Awareness
14 2 (0.21%) Czech Language
14 2 (0.21%) Multimedia
14 2 (0.21%) Slovak Language
Libraries, Frameworks & Software Standards
1 22 (2.34%) HTML
2 19 (2.02%) Web Services
3 18 (1.91%) CSS
4 12 (1.27%) .NET
5 11 (1.17%) LAMP
6 10 (1.06%) JSP
7 8 (0.85%) XML
8 7 (0.74%) Software Packaging
9 5 (0.53%) EDI
10 3 (0.32%) ASP.NET
10 3 (0.32%) WebSphere MQ
10 3 (0.32%) XSLT
11 2 (0.21%) Middleware
12 1 (0.11%) COM
12 1 (0.11%) IBM Integration Bus
12 1 (0.11%) XMPP
Miscellaneous
1 70 (7.43%) Analytical Skills
2 54 (5.73%) Blackberry
3 43 (4.56%) Computer Science
4 37 (3.93%) Driving Licence
5 33 (3.50%) iPad
6 24 (2.55%) Management Information System
7 22 (2.34%) iPhone
7 22 (2.34%) Video Conferencing
8 21 (2.23%) Smartphone
9 16 (1.70%) Data Centre
9 16 (1.70%) Fat Client
9 16 (1.70%) Thin Client
10 11 (1.17%) EPoS
10 11 (1.17%) Hedge funds
11 10 (1.06%) Clustering
11 10 (1.06%) Fintech
12 6 (0.64%) Mathematics
12 6 (0.64%) Replication
13 5 (0.53%) Statistics
13 5 (0.53%) Telematics
Operating Systems
1 661 (70.17%) Windows
2 306 (32.48%) Windows Server
3 298 (31.63%) Windows 7
4 193 (20.49%) Windows Server 2008
5 142 (15.07%) Windows Server 2012
6 112 (11.89%) Windows 10
7 103 (10.93%) Windows 8
8 68 (7.22%) Windows XP
9 60 (6.37%) Windows Server 2003
10 59 (6.26%) Linux
11 36 (3.82%) Unix
12 29 (3.08%) Android
13 26 (2.76%) Apple iOS
14 20 (2.12%) Mac OS X
15 14 (1.49%) Windows 2000 Server
16 9 (0.96%) Solaris
17 7 (0.74%) Red Hat Enterprise Linux
18 5 (0.53%) Windows Vista
19 4 (0.42%) Windows Mobile
20 3 (0.32%) Mac OS
Processes & Methodologies
1 285 (30.25%) ITIL
2 66 (7.01%) Service Management
3 54 (5.73%) Incident Management
4 40 (4.25%) CRM
5 39 (4.14%) Project Management
6 34 (3.61%) Time Management
7 32 (3.40%) Change Management
8 31 (3.29%) Service Delivery
9 28 (2.97%) Asset Management
10 27 (2.87%) Disaster Recovery
11 25 (2.65%) ITSM
12 23 (2.44%) Workflow
13 20 (2.12%) ERP
14 18 (1.91%) Data Management
14 18 (1.91%) Investment Management
14 18 (1.91%) Mentoring
15 17 (1.80%) ITIL V3
15 17 (1.80%) Stakeholder Management
16 16 (1.70%) Change Control
17 15 (1.59%) Analytics
Programming Languages
1 168 (17.83%) SQL
2 31 (3.29%) Java
3 22 (2.34%) JavaScript
4 21 (2.23%) Perl
5 20 (2.12%) PowerShell
6 18 (1.91%) VB
7 16 (1.70%) C
8 15 (1.59%) PHP
9 14 (1.49%) VBA
10 11 (1.17%) VBScript
11 9 (0.96%) C#
11 9 (0.96%) Shell Script
12 4 (0.42%) PL/SQL
12 4 (0.42%) T-SQL
12 4 (0.42%) VB.NET
13 3 (0.32%) Python
14 2 (0.21%) C++
15 1 (0.11%) ABAP
15 1 (0.11%) Bash Shell
15 1 (0.11%) Tcl
Qualifications
1 81 (8.60%) Degree
2 77 (8.17%) Microsoft Certification
3 61 (6.48%) MCP
4 45 (4.78%) MCSE
5 42 (4.46%) MCSA
6 28 (2.97%) CCNA
6 28 (2.97%) Cisco Certification
6 28 (2.97%) MCITP
7 21 (2.23%) MCTS
8 17 (1.80%) MOS
9 16 (1.70%) ITIL Certification
10 11 (1.17%) A+ Certification
11 10 (1.06%) VMware Certified Professional (VCP)
12 7 (0.74%) DBS Check
12 7 (0.74%) ITIL Foundation Certificate
13 4 (0.42%) CISSP
13 4 (0.42%) SC Cleared
13 4 (0.42%) Security Cleared
14 3 (0.32%) CISA
14 3 (0.32%) SSCP
Quality Assurance & Compliance
1 98 (10.40%) SLA
2 11 (1.17%) ISO/IEC 27001
3 7 (0.74%) QA
4 4 (0.42%) PCI DSS
5 2 (0.21%) Disclosure Scotland
5 2 (0.21%) ISO 9001
6 1 (0.11%) ISO22301
System Software
1 559 (59.34%) Active Directory
2 127 (13.48%) VMware Infrastructure
3 70 (7.43%) Hyper-V
4 33 (3.50%) XenApp
5 17 (1.80%) Terminal Services
5 17 (1.80%) vSphere
6 16 (1.70%) VMware ESX
7 9 (0.96%) Virtual Servers
8 8 (0.85%) VMware ESXi
8 8 (0.85%) VMware Workstation
9 7 (0.74%) Virtual Desktop
10 5 (0.53%) Terminal Server
10 5 (0.53%) XenDesktop
11 4 (0.42%) Virtual Machines
12 1 (0.11%) KVM
12 1 (0.11%) NFS
12 1 (0.11%) oVirt
12 1 (0.11%) pfSense
12 1 (0.11%) Samba
12 1 (0.11%) XenServer
Systems Management
1 63 (6.69%) SCCM
2 12 (1.27%) SCOM
3 9 (0.96%) Backup Exec
4 8 (0.85%) Norton AntiVirus
5 6 (0.64%) WSUS
6 5 (0.53%) DameWare
7 3 (0.32%) CA Spectrum
7 3 (0.32%) McAfee ePO
7 3 (0.32%) Microsoft Clustering
7 3 (0.32%) Nagios
7 3 (0.32%) NetBackup
7 3 (0.32%) ZENworks
8 2 (0.21%) Failover Clustering
8 2 (0.21%) FortiGate
8 2 (0.21%) Systems Management Server (SMS)
9 1 (0.11%) Bacula
9 1 (0.11%) ITRS Geneos
9 1 (0.11%) SCSM
9 1 (0.11%) Symantec Enterprise Vault
9 1 (0.11%) XenMobile
Vendors
1 445 (47.24%) Microsoft
2 199 (21.13%) VMware
3 119 (12.63%) Citrix
4 70 (7.43%) Cisco
5 59 (6.26%) Apple
6 43 (4.56%) Oracle
7 32 (3.40%) HP
8 21 (2.23%) Avaya
9 20 (2.12%) Intel Security
10 18 (1.91%) Adobe
10 18 (1.91%) Dell
10 18 (1.91%) Google
10 18 (1.91%) Symantec
11 16 (1.70%) Veeam
12 15 (1.59%) iManage
13 14 (1.49%) ServiceNow
14 13 (1.38%) Bloomberg
14 13 (1.38%) SAP
15 12 (1.27%) Bomgar
16 11 (1.17%) Sophos
Swindon, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £25000.00 per annum + Benefits
Posted: 9 hours ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £25000.00 per annum + Benefits
Posted: 10 hours ago
City, London
Ashdown IT
Salary: £24000 - £28000 per annum + excellent benefits
Posted: 4 hours ago
St. Helens, Merseyside
Ascent People Ltd
Salary: £18000 - £23000 per annum + Benefits + Bonus
Posted: 7 hours ago
London
Ashdown IT
Salary: £26000 per annum + Excellent benefits
Posted: 10 hours ago
Chorley, Lancashire
Verticality Ltd
Salary: to £25k DOE + Extensive benefits
Posted: 8 hours ago
London
Westbourne Partners
Salary: Up to £30,000 per annum
Posted: 3 days ago
Preston, Lancashire
Actis Recruitment.
Salary: From £20,000 to £25,000 per annum + excellent benefits package
Posted: 3 days ago
South East London
University of the Arts London
Salary: £27,801 - 33,938 per year + Excellent Benefits
Posted: 3 days ago
London
Westbourne Partners
Salary: Up to £40,000 per annum
Posted: 3 days ago
Macclesfield, Cheshire
Douglas-Scott
Salary: £20000 - £30000 per annum + Good Package
Posted: 4 days ago
Hinckley, Leicestershire
Pimlico Banks Recruitment
Salary: Up to £34,000 per annum
Posted: 6 days ago
Doncaster, South Yorkshire
Spring Technology
Salary: £20000 - £22000 per annum
Posted: 4 days ago
East London
Ashdown IT
Salary: £27000 - £30000 per annum
Posted: 5 days ago
Smethwick, West Midlands (County)
Pimlico Banks Recruitment
Salary: Up to £34,000 per annum
Posted: 4 days ago
Bromley, Kent
Ashdown IT
Salary: £30000 per annum + training + benefits
Posted: 4 days ago
Leicester, Leicestershire
Blues Point Ltd
Salary: From £20,000 to £28,000 per annum + on call and pension
Posted: 4 days ago
Sevenoaks, Kent
Ashdown IT
Salary: £22000 - £25000 per annum + Benefits
Posted: 6 days ago
Warwickshire
Network ITR
Salary: £38000 - £40000 per annum
Posted: 3 days ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £20000 - £25000 per annum + pension + other benefits
Posted: 6 days ago
Central London / West End
Franklin Fitch Limited
Posted: 4 days ago
London
onezeero.
Salary: £30000 - £31000 per day
Posted: 3 days ago
Berkshire
ComputAppoint
Salary: £25000 - £30000 per annum
Posted: 6 days ago
Chesterfield, Derbyshire
Proactive Appointments
Salary: £28000 - £31000 per annum + benefits
Posted: 4 days ago
Godalming, Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + FULL MS training
Posted: 5 days ago
London
onezeero.
Salary: £30000 - £31000 per annum
Posted: 3 days ago
City, London
Involved Solutions Ltd
Salary: £28000.00 - £30000 per annum + Benefits
Posted: 6 days ago
Chesterfield, Derbyshire
Head Resourcing
Salary: £19000 - £21000 per annum + pension and other benefits
Posted: 6 days ago
High Wycombe, Buckinghamshire
Bluetownonline
Posted: 3 days ago