The first table below looks at the demand for the IT Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 609 665 690
Rank change year-on-year
+56 +25
Permanent jobs requiring an IT Support Analyst 332 218 235
As % of all permanent IT jobs located in the UK 0.27% 0.20% 0.19%
As % of the Job Titles category 0.29% 0.21% 0.20%
Number of salaries quoted 303 196 212
Average salary £26,375 £25,000 £25,000
Average salary % change year-on-year
+5.50% -
90% offered a salary of more than £20,000 £19,000 £19,000
10% offered a salary of more than £37,500 £35,000 £37,500
UK excluding London average salary £23,000 £24,500 £22,500
% change year-on-year
-6.12% +8.88%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
114665 105124 119149
As % of all permanent IT jobs located in the UK 94.51% 94.68% 94.80%
Number of salaries quoted 92969 87480 102132
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 18 April 2014 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England +52 315 £26,000 +4.00% 27
London +36 157 £30,000 - 14
South East +6 53 £25,250 +1.00% 4
City of London +5 41 £30,000 -14.28% 7
North West +14 27 £21,500 -6.52% 4
South West -3 26 £21,250 +1.19%
East of England -18 23 £25,000 - 1
Oxfordshire +1 16 £22,375 -8.67% 3
Oxford - 15 £22,000 - 3
Manchester +13 13 £19,500 -13.33% 2
Berkshire +3 13 £30,250 +19.80%
West Midlands +4 12 £22,500 -13.46% 1
Buckinghamshire +10 11 £22,500 -
Cheshire +4 11 £23,500 -21.66% 1
Essex -18 11 £23,750 +25.00%
Yorkshire -40 10 £23,000 +6.97% 2
Wales - 10 £26,500 - 1
North Wales - 8 £26,500 - 1
East Midlands -27 7 £24,500 +8.88%
West Yorkshire -30 7 £26,500 +26.19% 2
Gloucestershire - 7 £21,250 -
Aylesbury - 7 £22,500 -
Dorset +5 6 £19,000 -19.14%
Birmingham +4 6 £24,000 -14.28%
East Sussex -12 6 £27,000 +4.85%
Scotland -14 6 £26,500 +16.48%
Leeds -20 6 £24,500 +16.66% 1
Hertfordshire +4 5 £25,000 -
Reading +2 5 £27,527 +22.34%
Somerset -8 5 £22,500 +36.36%

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 18 April 2014, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 501 (77.43%) Windows
2 387 (59.81%) Active Directory
3 371 (57.34%) Microsoft
4 302 (46.68%) MS Office
5 244 (37.71%) MS Excel
6 243 (37.56%) Windows 7
7 228 (35.24%) MS Exchange
8 226 (34.93%) Windows Server 2008
9 146 (22.57%) Windows XP
10 144 (22.26%) Windows Server 2003
11 143 (22.10%) ITIL
12 139 (21.48%) VMware
13 137 (21.17%) Finance
14 108 (16.69%) Citrix
15 100 (15.46%) TCP/IP
16 97 (14.99%) VMware Infrastructure
17 89 (13.76%) Degree
18 88 (13.60%) Exchange Server 2010
19 85 (13.14%) Cisco
20 84 (12.98%) DNS
21 83 (12.83%) WAN
22 80 (12.36%) SQL
22 80 (12.36%) LAN
23 74 (11.44%) Blackberry
24 68 (10.51%) DHCP
24 68 (10.51%) Microsoft Certification
25 65 (10.05%) Linux
26 64 (9.89%) SQL Server
27 54 (8.35%) Firewall
28 52 (8.04%) VPN

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 18 April 2014, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 228 (35.24%) MS Exchange
2 88 (13.60%) Exchange Server 2010
3 46 (7.11%) SharePoint
4 35 (5.41%) Exchange Server 2007
5 28 (4.33%) Exchange Server 2003
6 27 (4.17%) Blackberry Enterprise Server
7 21 (3.25%) IIS
8 17 (2.63%) SharePoint 2010
9 16 (2.47%) WorkSite
10 11 (1.70%) Lync
11 9 (1.39%) IBM Notes
12 8 (1.24%) CMS
13 6 (0.93%) Exchange Server 2013
14 4 (0.62%) SharePoint Server
15 3 (0.46%) Site Server
16 2 (0.31%) Documentum
17 1 (0.15%) Confluence
17 1 (0.15%) WordPress
17 1 (0.15%) MS Project Server
17 1 (0.15%) Joomla!
Applications
1 302 (46.68%) MS Office
2 244 (37.71%) MS Excel
3 17 (2.63%) MS PowerPoint
4 6 (0.93%) MS Visio
4 6 (0.93%) AutoCAD
5 2 (0.31%) Photoshop
5 2 (0.31%) S-PLUS
6 1 (0.15%) MS Project
Business Applications
1 11 (1.70%) Dynamics CRM
2 4 (0.62%) Dynamics AX
3 3 (0.46%) Visualfiles
4 2 (0.31%) Bond Adapt
5 1 (0.15%) Oracle General Ledger
5 1 (0.15%) SAP Business One
5 1 (0.15%) Dynamics NAV
5 1 (0.15%) SalesLogix
5 1 (0.15%) assyst
5 1 (0.15%) Movex
Cloud Services
1 10 (1.55%) Office 365
2 2 (0.31%) SaaS
3 1 (0.15%) Amazon AWS
Communications & Networking
1 100 (15.46%) TCP/IP
2 84 (12.98%) DNS
3 83 (12.83%) WAN
4 80 (12.36%) LAN
5 68 (10.51%) DHCP
6 54 (8.35%) Firewall
7 52 (8.04%) VPN
8 49 (7.57%) Internet
9 37 (5.72%) VoIP
10 21 (3.25%) VLAN
11 19 (2.94%) Wi-Fi
12 18 (2.78%) Wireless
13 17 (2.63%) SAN
14 14 (2.16%) IP Telephony
15 11 (1.70%) ADSL
16 8 (1.24%) Cisco IPT
17 5 (0.77%) Intranet
17 5 (0.77%) Broadband
18 4 (0.62%) FTP
18 4 (0.62%) 3G
Database & Business Intelligence
1 64 (9.89%) SQL Server
2 8 (1.24%) SQL Server 2005
2 8 (1.24%) SQL Server 2008
3 5 (0.77%) Relational Database
3 5 (0.77%) MS Access
4 4 (0.62%) MySQL
4 4 (0.62%) Crystal Reports
5 2 (0.31%) SQL Server Reporting Services
5 2 (0.31%) SQL Server 2012
5 2 (0.31%) Oracle Database
6 1 (0.15%) QlikView
6 1 (0.15%) SQL Server Integration Services
6 1 (0.15%) PostgreSQL
6 1 (0.15%) RDBMS
6 1 (0.15%) SQL Server 2000
6 1 (0.15%) FileMaker
6 1 (0.15%) Informix
Development Applications
1 2 (0.31%) Visual Studio
1 2 (0.31%) JIRA
General
1 137 (21.17%) Finance
2 38 (5.87%) Law
3 36 (5.56%) Legal
4 26 (4.02%) Advertising
5 21 (3.25%) Retail
6 17 (2.63%) Manufacturing
7 15 (2.32%) Financial Institution
7 15 (2.32%) Banking
8 13 (2.01%) Telecoms
9 12 (1.85%) Pharmaceutical
10 10 (1.55%) Back Office
11 9 (1.39%) Marketing
11 9 (1.39%) German Language
12 8 (1.24%) French Language
13 7 (1.08%) Investment Banking
14 6 (0.93%) Spanish Language
15 5 (0.77%) Portuguese Language
15 5 (0.77%) Dutch Language
16 4 (0.62%) Front Office
17 2 (0.31%) Publishing
Libraries, Frameworks & Software Standards
1 36 (5.56%) Software Packaging
2 23 (3.55%) .NET
3 9 (1.39%) HTML
4 7 (1.08%) ASP.NET
4 7 (1.08%) XML
5 4 (0.62%) CSS
6 3 (0.46%) Web Services
7 2 (0.31%) XSLT
7 2 (0.31%) WSDL
8 1 (0.15%) HTML5
8 1 (0.15%) CSS3
8 1 (0.15%) J2EE
Miscellaneous
1 74 (11.44%) Blackberry
2 39 (6.03%) Computer Science
3 27 (4.17%) Fat Client
3 27 (4.17%) Thin Client
4 25 (3.86%) Video Conferencing
5 18 (2.78%) iPhone
6 17 (2.63%) Management Information System
7 16 (2.47%) Hedge funds
8 14 (2.16%) iPad
9 13 (2.01%) Client/Server
10 11 (1.70%) BBC
11 10 (1.55%) EPoS
12 8 (1.24%) Life Science
13 5 (0.77%) Mathematics
14 4 (0.62%) Chip and PIN
14 4 (0.62%) Clustering
14 4 (0.62%) Smartphone
14 4 (0.62%) Derivative
14 4 (0.62%) Equity Derivative
15 3 (0.46%) PDA
Operating Systems
1 501 (77.43%) Windows
2 243 (37.56%) Windows 7
3 226 (34.93%) Windows Server 2008
4 146 (22.57%) Windows XP
5 144 (22.26%) Windows Server 2003
6 65 (10.05%) Linux
7 42 (6.49%) Windows Server 2012
8 31 (4.79%) Mac OS X
9 18 (2.78%) Windows Vista
9 18 (2.78%) Apple iOS
10 17 (2.63%) Windows 8
11 15 (2.32%) UNIX
12 12 (1.85%) Mac OS
13 6 (0.93%) Windows 2000 Server
14 5 (0.77%) Android
15 4 (0.62%) Windows 2000
15 4 (0.62%) Solaris
15 4 (0.62%) Mac OS X Server
15 4 (0.62%) CentOS
16 3 (0.46%) Ubuntu
Processes & Methodologies
1 143 (22.10%) ITIL
2 46 (7.11%) Disaster Recovery
3 35 (5.41%) Service Delivery
4 32 (4.95%) CRM
5 26 (4.02%) Service Management
6 18 (2.78%) Asset Management
6 18 (2.78%) Time Management
7 17 (2.63%) Document Management
8 16 (2.47%) ERP
9 15 (2.32%) Problem Management
10 13 (2.01%) Incident Management
10 13 (2.01%) CAD
11 12 (1.85%) Project Management
11 12 (1.85%) Content Management
12 11 (1.70%) Change Management
13 10 (1.55%) Investment Management
14 8 (1.24%) Information Security
14 8 (1.24%) Data Protection
14 8 (1.24%) Change Control
14 8 (1.24%) WAN Optimisation
Programming Languages
1 80 (12.36%) SQL
2 49 (7.57%) PowerShell
3 41 (6.34%) Perl
4 24 (3.71%) C#
5 10 (1.55%) JavaScript
6 9 (1.39%) VB
7 8 (1.24%) Java
8 7 (1.08%) C
9 6 (0.93%) VBA
10 3 (0.46%) VB6
10 3 (0.46%) PHP
11 2 (0.31%) PL/SQL
11 2 (0.31%) VB.NET
11 2 (0.31%) T-SQL
12 1 (0.15%) Bash Shell
12 1 (0.15%) MATLAB
12 1 (0.15%) Shell Script
12 1 (0.15%) VBScript
12 1 (0.15%) Delphi
12 1 (0.15%) Python
Qualifications
1 89 (13.76%) Degree
2 68 (10.51%) Microsoft Certification
3 44 (6.80%) MCP
4 35 (5.41%) MCSE
5 29 (4.48%) PhD
6 25 (3.86%) MCSA
7 24 (3.71%) ITIL Certification
8 20 (3.09%) MCITP
9 17 (2.63%) Cisco Certification
10 15 (2.32%) CCNA
11 8 (1.24%) A+ Certification
11 8 (1.24%) Security Cleared
12 7 (1.08%) MCTS
13 6 (0.93%) CCNP
13 6 (0.93%) Network+ Certification
14 5 (0.77%) HND
15 4 (0.62%) MCDST
15 4 (0.62%) SC Cleared
16 3 (0.46%) MOS
16 3 (0.46%) HNC
Quality Assurance & Compliance
1 41 (6.34%) SLA
2 5 (0.77%) ISO/IEC 27001
3 2 (0.31%) QA
System Software
1 387 (59.81%) Active Directory
2 97 (14.99%) VMware Infrastructure
3 39 (6.03%) VMware ESX
4 37 (5.72%) VMware Workstation
5 26 (4.02%) Hyper-V
6 24 (3.71%) Terminal Services
7 17 (2.63%) XenApp
8 13 (2.01%) vSphere
9 7 (1.08%) VMware ESXi
10 5 (0.77%) MetaFrame
11 4 (0.62%) Citrix Presentation Server
12 3 (0.46%) XenServer
12 3 (0.46%) VMware Server
12 3 (0.46%) Terminal Server
13 2 (0.31%) Microsoft Virtual Server
13 2 (0.31%) XenDesktop
14 1 (0.15%) Kerio MailServer
14 1 (0.15%) ISA Server
Systems Management
1 24 (3.71%) SCCM
2 14 (2.16%) Backup Exec
3 11 (1.70%) WSUS
4 7 (1.08%) NetBackup
4 7 (1.08%) Systems Management Server (SMS)
5 5 (0.77%) MOM
6 4 (0.62%) Norton AntiVirus
7 3 (0.46%) SCOM
7 3 (0.46%) DameWare
8 2 (0.31%) ZENworks
9 1 (0.15%) OVSD
9 1 (0.15%) OpenView
9 1 (0.15%) Tivoli
9 1 (0.15%) Nagios
Vendors
1 371 (57.34%) Microsoft
2 139 (21.48%) VMware
3 108 (16.69%) Citrix
4 85 (13.14%) Cisco
5 32 (4.95%) Symantec
6 31 (4.79%) HP
7 22 (3.40%) Oracle
7 22 (3.40%) Dell
7 22 (3.40%) Apple
8 17 (2.63%) Avaya
9 16 (2.47%) Reuters
9 16 (2.47%) Bloomberg
10 15 (2.32%) McAfee
11 11 (1.70%) Mitel
12 10 (1.55%) SAP
13 9 (1.39%) Lotus
13 9 (1.39%) Sage
13 9 (1.39%) Adobe
14 8 (1.24%) Salesforce.com
15 7 (1.08%) Interwoven
North West London
1st Choice Computer Appointments Ltd
Salary: From £20,000 to £25,000 per annum
Posted: 6 hours ago
Cambridge, Cambridgeshire
Thales
Posted: 2 days ago
London
Ashdown IT
Salary: £25000 - £29000 per annum
Posted: 3 days ago
Crewe, Cheshire
Senitor Associates
Salary: £16000 per annum + Benefits
Posted: 3 days ago
City, London
Aston Carter
Salary: £25000 - £40000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £23000 per annum + Bens
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £18,000 to £18,000 per annum
Posted: 5 days ago
London
Information Technology Services
Salary: £33k - 37k per year
Posted: 5 days ago
West Yorkshire
OSM Ltd
Salary: £20k - 25k per year
Posted: 5 days ago
Bolton
DP Connect
Salary: £18000 - £24000 per annum + Excellent Benefits
Posted: 6 days ago
Manchester, Lancashire
Spring Technology
Salary: £30000.00 - £35000.00 per annum
Posted: 6 days ago
City of London
Huxley Associates
Salary: £25000 - £33000 per annum + Trading House Bonus + Benefits
Posted: 6 days ago
Henley-In-Arden, West Midlands (County)
Senitor Associates
Salary: £18000 - £20000 per annum + benefits
Posted: 6 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £27000 - £37000 per annum + Bonus and Pension
Posted: 7 days ago
Wrexham
Hays IT - Uk Posting account
Salary: £28000.00 - £31000.00 per annum
Posted: 11 days ago
Surrey
Nigel Frank International Limited - Newcastle
Salary: £30000 - £40000 per annum + Penson and 2.5k Bonus
Posted: 11 days ago
City of London
Hays IT - Uk Posting account
Salary: £25000.00 - £35000.00 per annum
Posted: 12 days ago
Oxford
Hays IT - Uk Posting account
Salary: £20000 - £22000 per annum + Benefits
Posted: 12 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £30000 - £45000 per annum + Pension, Healthcare and Bonus
Posted: 13 days ago
City, London
IT Lab
Salary: From £22,000 to £25,000 per annum healthcare, pension scheme, gym memb
Posted: 14 days ago