The statistics below represent IT jobs advertised across the UK that had IT Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 459 498 489
Rank change year-on-year
+39 -9
Permanent jobs requiring an IT Support Analyst 497 559 612
As % of all permanent IT jobs located in the UK 0.55% 0.53% 0.54%
As % of the Job Titles category 0.57% 0.54% 0.56%
Number of salaries quoted 455 514 548
Median salary £26,500 £25,000 £26,250
Median salary % change year-on-year
+6.00% -4.76%
90% offered a salary of more than £20,000 £19,500 £20,000
10% offered a salary of more than £35,000 £35,000 £40,000
UK excluding London median salary £25,000 £23,000 £23,207
% change year-on-year
+8.69% -0.89%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
86630 102774 109716
As % of all permanent IT jobs located in the UK 96.44% 96.55% 96.65%
Number of salaries quoted 71903 85678 90819
Median salary £46,000 £45,000 £45,000
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

IT Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 8 December 2016 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +17 471 £26,500 +6.00% 44
London +12 146 £30,000 - 13
South East +22 122 £26,500 +12.76% 11
Yorkshire +53 57 £22,500 +4.65% 4
North West -10 40 £22,500 +1.12% 3
West Yorkshire +52 37 £25,000 +16.27% 2
South West +22 36 £24,000 +2.12%
Surrey +19 36 £29,000 +23.40% 5
City of London +21 31 £32,500 +12.06% 2
Leeds +41 26 £22,500 +3.44% 1
Manchester 0 26 £22,500 +13.92% 1
East of England -24 25 £21,000 -12.50% 4
Oxfordshire +14 22 £32,250 +37.23%
Berkshire +57 20 £20,750 -17.00% 1
West Midlands -6 17 £23,000 -4.16% 6
Reading +48 16 £20,750 -17.00% 1
West Sussex +36 15 £25,000 +25.00%
North East +19 14 £27,500 +22.22%
Devon +3 14 £26,250 +2.94%
Hertfordshire -7 14 £21,000 -25.00% 3
Bristol +31 13 £26,500 -3.63%
East Midlands -10 13 £23,000 +4.54% 3
Buckinghamshire +15 10 £23,750 +5.55% 2
Birmingham -7 10 £27,750 -13.28% 1
Hampshire -15 10 £31,250 +17.92% 3
North Yorkshire +14 9 £20,000 -6.97%
Tyne and Wear +4 9 £27,500 +22.22%
Wales -4 9 £23,000 +6.97%
Crawley - 9 £26,500 -
Oxford +28 8 £24,250 -3.00%

IT Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 8 December 2016, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support Analyst in the job title.

1 715 (67.14%) Windows
2 625 (58.69%) Active Directory
3 474 (44.51%) Microsoft
4 355 (33.33%) MS Office
5 343 (32.21%) Windows Server
6 318 (29.86%) Windows 7
7 304 (28.54%) ITIL
8 260 (24.41%) MS Excel
9 235 (22.07%) VMware
10 219 (20.56%) Windows Server 2008
11 208 (19.53%) MS Exchange
12 192 (18.03%) SQL
13 160 (15.02%) VMware Infrastructure
13 160 (15.02%) Office 365
14 154 (14.46%) Windows Server 2012
15 147 (13.80%) Citrix
16 138 (12.96%) Finance
17 119 (11.17%) Windows 8
18 111 (10.42%) Windows 10
19 107 (10.05%) LAN
20 102 (9.58%) SLA
21 101 (9.48%) TCP/IP
22 98 (9.20%) SQL Server
23 97 (9.11%) WAN
24 95 (8.92%) Degree
25 92 (8.64%) DNS
26 87 (8.17%) Firewall
27 85 (7.98%) Hyper-V
28 84 (7.89%) Microsoft Certification
29 83 (7.79%) Cisco

IT Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 208 (19.53%) MS Exchange
2 64 (6.01%) Exchange Server 2010
3 58 (5.45%) Exchange Server 2013
4 50 (4.69%) SharePoint
5 28 (2.63%) Exchange Server 2007
5 28 (2.63%) Skype for Business
6 24 (2.25%) IIS
7 14 (1.31%) Apache
8 11 (1.03%) Blackberry Enterprise Server
9 10 (0.94%) Exchange Server 2003
10 9 (0.85%) IBM Notes
10 9 (0.85%) WebSphere
11 6 (0.56%) IBM Domino
12 5 (0.47%) JBoss
12 5 (0.47%) SharePoint 2013
13 3 (0.28%) BizTalk Server
13 3 (0.28%) SharePoint Foundation
14 2 (0.19%) ArcGIS
14 2 (0.19%) CMS
15 1 (0.094%) Tomcat
Applications
1 355 (33.33%) MS Office
2 260 (24.41%) MS Excel
3 42 (3.94%) MS PowerPoint
4 10 (0.94%) MS Visio
5 8 (0.75%) Adobe Creative Suite
6 5 (0.47%) AutoCAD
7 3 (0.28%) MS Project
8 1 (0.094%) Photoshop
8 1 (0.094%) Spreadsheet
Business Applications
1 17 (1.60%) Dynamics CRM
2 10 (0.94%) Eikon
3 8 (0.75%) thinkFolio
4 6 (0.56%) Northgate Housing
4 6 (0.56%) Orchard Housing
4 6 (0.56%) SunGard APT
5 4 (0.38%) Dynamics AX
6 2 (0.19%) Infor CloudSuite Industrial (formerly SyteLine)
6 2 (0.19%) Visualfiles
7 1 (0.094%) FastStats
7 1 (0.094%) LatentZero
7 1 (0.094%) Line 50
7 1 (0.094%) Oracle ERP
7 1 (0.094%) Sage CRM
7 1 (0.094%) Salesforce.com CRM
Cloud Services
1 160 (15.02%) Office 365
2 21 (1.97%) Amazon AWS
3 17 (1.60%) Microsoft Azure
4 13 (1.22%) Cloud Computing
5 9 (0.85%) Dropbox
6 8 (0.75%) G Suite
6 8 (0.75%) SaaS
7 4 (0.38%) Google Analytics
8 2 (0.19%) Mimecast
9 1 (0.094%) Google Drive
9 1 (0.094%) IaaS
9 1 (0.094%) OneDrive
9 1 (0.094%) PaaS
Communications & Networking
1 107 (10.05%) LAN
2 101 (9.48%) TCP/IP
3 97 (9.11%) WAN
4 92 (8.64%) DNS
5 87 (8.17%) Firewall
6 82 (7.70%) DHCP
7 63 (5.92%) VPN
8 54 (5.07%) VoIP
9 44 (4.13%) SAN
10 32 (3.00%) Internet
10 32 (3.00%) Wi-Fi
11 27 (2.54%) Wireless
12 19 (1.78%) VLAN
13 17 (1.60%) Skype
14 16 (1.50%) Intranet
15 15 (1.41%) IP Telephony
16 11 (1.03%) WLAN
17 10 (0.94%) FTP
17 10 (0.94%) iSCSI
17 10 (0.94%) Remote Desktop
Database & Business Intelligence
1 98 (9.20%) SQL Server
2 33 (3.10%) SQL Server 2008
3 20 (1.88%) SQL Server 2005
4 17 (1.60%) SQL Server 2012
5 13 (1.22%) SQL Server Reporting Services
6 10 (0.94%) MySQL
7 9 (0.85%) Relational Database
8 7 (0.66%) Crystal Reports
9 4 (0.38%) RDBMS
9 4 (0.38%) SQL Server 2000
9 4 (0.38%) SQL Server Integration Services
10 3 (0.28%) MS Access
10 3 (0.28%) Oracle Database
10 3 (0.28%) Oracle Database 11g
10 3 (0.28%) SQL Server Analysis Services
11 2 (0.19%) GIS
12 1 (0.094%) BusinessObjects
12 1 (0.094%) FileMaker
12 1 (0.094%) Oracle Reports
12 1 (0.094%) QlikView
Development Applications
1 15 (1.41%) Visual Studio
2 9 (0.85%) JIRA
3 2 (0.19%) FrontPage
3 2 (0.19%) Team Foundation Server
4 1 (0.094%) Eclipse
General
1 138 (12.96%) Finance
2 67 (6.29%) Law
3 66 (6.20%) Legal
4 38 (3.57%) Banking
5 36 (3.38%) Retail
6 28 (2.63%) Marketing
7 23 (2.16%) Telecoms
8 20 (1.88%) Advertising
9 19 (1.78%) Manufacturing
10 18 (1.69%) Games
11 9 (0.85%) German Language
12 7 (0.66%) Front Office
12 7 (0.66%) Pharmaceutical
13 5 (0.47%) Financial Institution
13 5 (0.47%) Publishing
14 4 (0.38%) Back Office
14 4 (0.38%) French Language
15 2 (0.19%) Brand Awareness
15 2 (0.19%) Multimedia
16 1 (0.094%) Prime Brokerage
Libraries, Frameworks & Software Standards
1 25 (2.35%) HTML
2 23 (2.16%) Web Services
3 20 (1.88%) CSS
4 11 (1.03%) .NET
4 11 (1.03%) JSP
4 11 (1.03%) LAMP
5 8 (0.75%) XML
6 5 (0.47%) ASP.NET
7 3 (0.28%) EDI
7 3 (0.28%) Software Packaging
7 3 (0.28%) WebSphere MQ
7 3 (0.28%) XSLT
8 2 (0.19%) Middleware
8 2 (0.19%) XMPP
9 1 (0.094%) COM
9 1 (0.094%) IBM Integration Bus
Miscellaneous
1 66 (6.20%) Blackberry
2 61 (5.73%) Analytical Skills
3 51 (4.79%) Computer Science
4 44 (4.13%) Driving Licence
5 35 (3.29%) iPad
6 31 (2.91%) iPhone
7 28 (2.63%) Data Centre
8 27 (2.54%) Smartphone
9 20 (1.88%) Video Conferencing
10 19 (1.78%) Mathematics
11 17 (1.60%) Clustering
12 16 (1.50%) Fat Client
12 16 (1.50%) Thin Client
13 15 (1.41%) Hedge funds
13 15 (1.41%) Management Information System
14 12 (1.13%) Fintech
15 11 (1.03%) Replication
16 9 (0.85%) EPoS
17 6 (0.56%) Mobile App
18 5 (0.47%) Equities
Operating Systems
1 715 (67.14%) Windows
2 343 (32.21%) Windows Server
3 318 (29.86%) Windows 7
4 219 (20.56%) Windows Server 2008
5 154 (14.46%) Windows Server 2012
6 119 (11.17%) Windows 8
7 111 (10.42%) Windows 10
8 75 (7.04%) Windows Server 2003
9 65 (6.10%) Windows XP
10 56 (5.26%) Linux
11 30 (2.82%) Android
12 28 (2.63%) Apple iOS
13 26 (2.44%) Unix
14 22 (2.07%) Mac OS X
15 14 (1.31%) Windows 2000 Server
16 10 (0.94%) Red Hat Enterprise Linux
16 10 (0.94%) Windows Vista
17 8 (0.75%) CentOS
17 8 (0.75%) Windows Mobile
18 6 (0.56%) Ubuntu
Processes & Methodologies
1 304 (28.54%) ITIL
2 62 (5.82%) Service Management
3 58 (5.45%) Incident Management
4 45 (4.23%) CRM
5 39 (3.66%) Change Management
6 35 (3.29%) Service Delivery
7 31 (2.91%) Asset Management
8 30 (2.82%) Project Management
9 29 (2.72%) Time Management
10 28 (2.63%) Disaster Recovery
10 28 (2.63%) Workflow
11 26 (2.44%) ITSM
12 25 (2.35%) Mentoring
13 24 (2.25%) Virtual Environments
14 23 (2.16%) Data Management
14 23 (2.16%) ITIL V3
15 21 (1.97%) Investment Management
16 19 (1.78%) ERP
17 18 (1.69%) Document Management
18 16 (1.50%) Problem Management
Programming Languages
1 192 (18.03%) SQL
2 37 (3.47%) Java
3 35 (3.29%) PowerShell
4 24 (2.25%) JavaScript
5 23 (2.16%) VBScript
6 16 (1.50%) Perl
7 14 (1.31%) VB
8 13 (1.22%) C
9 12 (1.13%) VBA
10 11 (1.03%) C#
10 11 (1.03%) PHP
10 11 (1.03%) Python
11 10 (0.94%) Shell Script
12 7 (0.66%) Bash Shell
13 5 (0.47%) T-SQL
14 4 (0.38%) VB.NET
15 3 (0.28%) C++
15 3 (0.28%) PL/SQL
16 1 (0.094%) ABAP
16 1 (0.094%) Tcl
Qualifications
1 95 (8.92%) Degree
2 84 (7.89%) Microsoft Certification
3 66 (6.20%) MCP
4 62 (5.82%) MCSE
5 45 (4.23%) MCSA
6 29 (2.72%) MCITP
7 22 (2.07%) ITIL Certification
8 20 (1.88%) CCNA
8 20 (1.88%) Cisco Certification
9 17 (1.60%) MCTS
10 16 (1.50%) MOS
11 13 (1.22%) VMware Certified Professional (VCP)
12 10 (0.94%) A+ Certification
13 7 (0.66%) DBS Check
13 7 (0.66%) ITIL Foundation Certificate
14 6 (0.56%) CCENT
15 5 (0.47%) Dell Certification
16 4 (0.38%) CISSP
16 4 (0.38%) CompTIA Security+
16 4 (0.38%) Security+ Certification
Quality Assurance & Compliance
1 102 (9.58%) SLA
2 11 (1.03%) ISO/IEC 27001
3 5 (0.47%) QA
4 3 (0.28%) ISO 9001
4 3 (0.28%) PCI DSS
5 2 (0.19%) Disclosure Scotland
6 1 (0.094%) ISO22301
System Software
1 625 (58.69%) Active Directory
2 160 (15.02%) VMware Infrastructure
3 85 (7.98%) Hyper-V
4 38 (3.57%) vSphere
5 32 (3.00%) XenApp
6 19 (1.78%) Terminal Services
7 17 (1.60%) VMware ESXi
8 13 (1.22%) VMware ESX
9 11 (1.03%) Virtual Desktop
9 11 (1.03%) VMware Workstation
10 9 (0.85%) Virtual Servers
11 7 (0.66%) XenDesktop
12 6 (0.56%) Firmware
13 5 (0.47%) Forefront TMG
13 5 (0.47%) Terminal Server
14 4 (0.38%) Virtual Machines
15 1 (0.094%) XenServer
Systems Management
1 72 (6.76%) SCCM
2 13 (1.22%) WSUS
3 11 (1.03%) Backup Exec
4 10 (0.94%) Norton AntiVirus
4 10 (0.94%) SCOM
5 8 (0.75%) DameWare
5 8 (0.75%) NetBackup
6 5 (0.47%) Microsoft Clustering
7 4 (0.38%) Nagios
8 3 (0.28%) CA Spectrum
8 3 (0.28%) McAfee ePO
8 3 (0.28%) Perfmon
8 3 (0.28%) ZENworks
9 2 (0.19%) FortiGate
9 2 (0.19%) Systems Management Server (SMS)
10 1 (0.094%) AirWatch
10 1 (0.094%) Casper Suite
10 1 (0.094%) SolarWinds Orion
10 1 (0.094%) Tivoli
10 1 (0.094%) Tivoli Storage Manager
Vendors
1 474 (44.51%) Microsoft
2 235 (22.07%) VMware
3 147 (13.80%) Citrix
4 83 (7.79%) Cisco
5 68 (6.38%) Apple
6 44 (4.13%) HP
6 44 (4.13%) Oracle
7 31 (2.91%) Dell
8 24 (2.25%) Veeam
9 23 (2.16%) Intel Security
10 22 (2.07%) iManage
11 20 (1.88%) Google
11 20 (1.88%) Sophos
12 19 (1.78%) Avaya
12 19 (1.78%) Symantec
13 18 (1.69%) Mitel
14 17 (1.60%) Adobe
15 14 (1.31%) Bloomberg
15 14 (1.31%) Red Hat
16 13 (1.22%) SAP
London
Douglas-Scott
Salary: £20000 - £25000 per annum + Good Package
Posted: 23 hours ago
Leatherhead, Surrey
ARC IT Recruitment Ltd
Salary: £0.00 - £28 per annum + 20% bonus
Posted: Yesterday
City, London
Marcus Donald People
Salary: £26000 - £30000 per annum
Posted: 23 hours ago
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £22k - 26k per year + bonus
Posted: 19 hours ago
Telford, Shropshire
Oscar
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Woking, Surrey
Vantage Recruitment Solutions Ltd
Salary: From £30,000 to £35,000 per annum Benefits package (Including Bonus)
Posted: 21 hours ago
London
Coburg Banks IT
Salary: £32000 - £40000 per annum + Benefits
Posted: Yesterday
London
Ashdown IT
Salary: £31000 per annum + 25 days holiday, bonus, pension
Posted: 2 days ago
East Riding
Head Resourcing
Salary: £0.00 - £20000 per annum + Benefits
Posted: 3 days ago
London
Ashdown IT
Salary: £28000 - £30000 per annum + 28 days holiday, good pension
Posted: 2 days ago
Brentwood, Essex
Pure Resourcing Solutions
Salary: £19000 - £21000 per annum
Posted: 2 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £23,000 per annum
Posted: Yesterday
City, London
Premier IT
Posted: Yesterday
Northampton, Northamptonshire
Oscar
Salary: £25000 - £32000 per annum
Posted: 3 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £23K + £4.2K Car Allowance + Excellent Benefits
Posted: 3 days ago
Stratford-Upon-Avon, Warwickshire
Aximis (West) Limited
Salary: Up to £23K + £4.2K Car Allowance + Excellent Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £23K + £4.2K Car Allowance + Excellent Benefits
Posted: 3 days ago
East Midlands
EMBS Ltd
Salary: Up to £25k + MS Certs + Benefits
Posted: Yesterday
Woking, Surrey
Informatiq Consulting
Salary: £22000 - £25000 per annum + Excellent Bonus and Benefits
Posted: 21 hours ago
Hertfordshire
Ashdown IT
Salary: £18000 - £22000 per annum
Posted: 5 days ago
London
TEKsystems
Salary: £30000 - £50000 per annum + Excellent Bonus Package
Posted: 2 days ago
Bradford, West Yorkshire
4it Recruitment Ltd
Salary: From £24,000 to £28,000 per annum plus excellent additional benefits
Posted: 2 days ago
Welwyn Garden City, Hertfordshire
Coburg Banks IT
Salary: £35000 - £40000 per annum + Benefits
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £22500 - £25000 per annum
Posted: 6 days ago
London
Westbourne Partners
Salary: Up to £30,000 per annum
Posted: 5 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £23000 per annum
Posted: 3 days ago
Manchester, Lancashire
FT Select
Salary: From £18,000 to £20,000 per annum plus bonus and benefits
Posted: 6 days ago
Havant, Hampshire
Jobsite Resourcing Team
Salary: Competitive Salary plus Generous Benefits
Posted: 9 days ago
London
onezeero.
Salary: £40000 - £45000 per annum + Great Bonus and Package
Posted: 6 days ago