The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 495 478 557
Rank change year-on-year
-17 +79
Permanent jobs requiring an IT Support Analyst 536 619 503
As % of all permanent IT jobs located in the UK 0.52% 0.55% 0.42%
As % of the Job Titles category 0.54% 0.57% 0.44%
Number of salaries quoted 497 528 460
Average salary £26,000 £25,000 £26,500
Average salary % change year-on-year
+4.00% -5.66%
90% offered a salary of more than £19,000 £19,500 £19,500
10% offered a salary of more than £37,500 £35,000 £37,500
UK excluding London average salary £25,000 £24,000 £23,500
% change year-on-year
+4.16% +2.12%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99394 108225 115334
As % of all permanent IT jobs located in the UK 96.25% 96.46% 96.42%
Number of salaries quoted 83478 88313 93538
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst within the UK.

IT Support Analyst Salary Trend in the UK

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst over the 3 months to 1 May 2016 within the UK.

IT Support Analyst Salary Histogram in the UK

IT Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -19 510 £26,000 +4.00% 57
London -62 169 £30,000 - 18
South East +6 140 £27,500 +11.11% 13
Yorkshire +27 63 £22,000 -8.33% 6
West Yorkshire +26 46 £23,000 +9.13% 2
South West -10 38 £23,000 +9.52% 8
Leeds +14 32 £22,750 +8.33% 2
East of England +11 31 £24,000 -5.88% 1
Surrey +10 29 £27,500 +0.91% 2
West Midlands -3 27 £26,000 +6.12% 7
North West +19 26 £24,000 +2.12% 3
City of London +30 25 £29,000 -6.45% 3
West Sussex -6 25 £40,000 +37.93% 1
East Sussex +30 24 £25,000 - 1
Hampshire +11 22 £26,500 +24.70% 2
Bristol +3 17 £26,000 +8.33% 2
East Midlands +20 16 £22,500 +15.38% 1
Brighton +17 15 £23,000 -8.00% 1
Berkshire +15 15 £30,000 +9.09% 2
Haywards Heath +2 15 £40,000 +116.21%
Winchester - 13 £32,500 - 1
Birmingham -4 12 £26,000 -25.71% 1
Kent -17 12 £23,250 +3.33%
Manchester +5 11 £24,000 -4.00% 3
Scotland -12 11 £25,000 +8.69% 3
Hove - 11 £18,000 -
South Yorkshire +24 10 £19,000 -2.56% 1
Suffolk +5 10 £24,000 +10.34%
Sheffield +21 9 £19,500 - 1
Ipswich +5 9 £24,000 +14.28%

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 1 May 2016, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 715 (70.17%) Windows
2 550 (53.97%) Active Directory
3 512 (50.25%) Microsoft
4 379 (37.19%) MS Office
5 339 (33.27%) Windows 7
6 331 (32.48%) MS Excel
7 311 (30.52%) Windows Server
8 252 (24.73%) Windows Server 2008
9 236 (23.16%) MS Exchange
10 233 (22.87%) ITIL
11 171 (16.78%) Windows Server 2012
12 158 (15.51%) VMware
13 157 (15.41%) Finance
14 147 (14.43%) Microsoft Certification
15 140 (13.74%) SQL
16 134 (13.15%) Degree
17 128 (12.56%) Citrix
18 125 (12.27%) Office 365
19 121 (11.87%) SQL Server
20 114 (11.19%) TCP/IP
21 113 (11.09%) Windows 8
22 101 (9.91%) Cisco
23 96 (9.42%) Firewall
23 96 (9.42%) VMware Infrastructure
24 95 (9.32%) DHCP
25 94 (9.22%) DNS
26 92 (9.03%) MCSE
27 89 (8.73%) SLA
28 88 (8.64%) LAN
29 82 (8.05%) VPN

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 1 May 2016, IT jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 236 (23.16%) MS Exchange
2 81 (7.95%) Exchange Server 2010
3 59 (5.79%) IIS
4 50 (4.91%) SharePoint
5 43 (4.22%) Exchange Server 2013
6 33 (3.24%) Exchange Server 2007
7 27 (2.65%) Skype for Business
8 14 (1.37%) Blackberry Enterprise Server
9 7 (0.69%) CMS
9 7 (0.69%) IBM Notes
9 7 (0.69%) Tomcat
10 6 (0.59%) Apache
11 5 (0.49%) JBoss
12 4 (0.39%) ArcGIS
12 4 (0.39%) Exchange Server 2003
13 3 (0.29%) MS Project Server
13 3 (0.29%) SharePoint 2010
13 3 (0.29%) SharePoint 2013
14 2 (0.20%) Confluence
15 1 (0.098%) OpenStack
Applications
1 379 (37.19%) MS Office
2 331 (32.48%) MS Excel
3 34 (3.34%) MS PowerPoint
4 12 (1.18%) MS Project
5 10 (0.98%) MS Visio
6 5 (0.49%) Spreadsheet
7 3 (0.29%) AutoCAD
8 2 (0.20%) Acrobat
8 2 (0.20%) Adobe Creative Suite
9 1 (0.098%) InfoPath
9 1 (0.098%) Photoshop
Business Applications
1 14 (1.37%) Dynamics CRM
2 13 (1.28%) Oracle Applications
3 7 (0.69%) Dynamics GP
4 4 (0.39%) Unit4 Business World
5 3 (0.29%) CaseMap
5 3 (0.29%) Concordance
5 3 (0.29%) JDE EnterpriseOne
5 3 (0.29%) LexisNexis TimeMap
5 3 (0.29%) Relativity
5 3 (0.29%) SAP Oil and Gas
6 2 (0.20%) assyst
6 2 (0.20%) Magento
7 1 (0.098%) Dynamics AX
7 1 (0.098%) Infor M3
7 1 (0.098%) Line 50
7 1 (0.098%) Sage CRM
7 1 (0.098%) thinkFolio
7 1 (0.098%) TrackWise
7 1 (0.098%) Visualfiles
Cloud Services
1 125 (12.27%) Office 365
2 17 (1.67%) Google Apps
2 17 (1.67%) Microsoft Azure
3 16 (1.57%) Amazon AWS
4 9 (0.88%) SaaS
5 6 (0.59%) Dropbox
6 4 (0.39%) Mimecast
7 1 (0.098%) Cloud Computing
Communications & Networking
1 114 (11.19%) TCP/IP
2 96 (9.42%) Firewall
3 95 (9.32%) DHCP
4 94 (9.22%) DNS
5 88 (8.64%) LAN
6 82 (8.05%) VPN
7 71 (6.97%) WAN
8 56 (5.50%) VoIP
9 38 (3.73%) SAN
10 36 (3.53%) Internet
11 24 (2.36%) Wireless
12 16 (1.57%) VLAN
13 15 (1.47%) Remote Desktop
14 14 (1.37%) IP Telephony
14 14 (1.37%) PBX
15 12 (1.18%) iSCSI
16 11 (1.08%) Wi-Fi
17 9 (0.88%) MPLS
18 8 (0.79%) IPsec
18 8 (0.79%) Network Security
Database & Business Intelligence
1 121 (11.87%) SQL Server
2 25 (2.45%) SQL Server 2008
3 22 (2.16%) Relational Database
4 16 (1.57%) MySQL
5 15 (1.47%) SQL Server 2012
6 7 (0.69%) Crystal Reports
7 6 (0.59%) SQL Server 2005
8 5 (0.49%) SQL Server Reporting Services
9 4 (0.39%) GIS
9 4 (0.39%) Oracle Database
10 2 (0.20%) Data Warehouse
10 2 (0.20%) DataStage
10 2 (0.20%) MS Access
10 2 (0.20%) Oracle Database 11g
10 2 (0.20%) RDBMS
11 1 (0.098%) Big Data
11 1 (0.098%) Data Mining
11 1 (0.098%) DB2
11 1 (0.098%) Oracle Reports
11 1 (0.098%) SQL Server Integration Services
Development Applications
1 11 (1.08%) SQL Server Management Studio (SSMS)
2 8 (0.79%) JIRA
3 2 (0.20%) Jenkins
4 1 (0.098%) Redmine
General
1 157 (15.41%) Finance
2 55 (5.40%) Retail
3 47 (4.61%) Law
4 34 (3.34%) Telecoms
5 33 (3.24%) Legal
6 25 (2.45%) Manufacturing
7 19 (1.86%) Banking
8 18 (1.77%) Marketing
9 12 (1.18%) Advertising
10 11 (1.08%) Financial Institution
11 10 (0.98%) Games
12 8 (0.79%) German Language
12 8 (0.79%) Pharmaceutical
13 7 (0.69%) French Language
14 5 (0.49%) Back Office
14 5 (0.49%) Investment Banking
15 4 (0.39%) Billing
15 4 (0.39%) Electronics
16 3 (0.29%) Automotive
16 3 (0.29%) Front Office
Libraries, Frameworks & Software Standards
1 21 (2.06%) .NET
2 19 (1.86%) HTML
3 16 (1.57%) Software Packaging
3 16 (1.57%) Web Services
4 15 (1.47%) CSS
5 12 (1.18%) XML
6 6 (0.59%) .NET Framework
7 5 (0.49%) XML Messaging
8 4 (0.39%) WSH
8 4 (0.39%) X-Windows
9 3 (0.29%) COM
9 3 (0.29%) JSON
10 2 (0.20%) ASP.NET
10 2 (0.20%) EDI
10 2 (0.20%) XMPP
11 1 (0.098%) Middleware
11 1 (0.098%) XSLT
Miscellaneous
1 58 (5.69%) Analytical Skills
2 46 (4.51%) Blackberry
3 41 (4.02%) Computer Science
4 31 (3.04%) Driving Licence
5 30 (2.94%) Clustering
6 26 (2.55%) EPoS
7 22 (2.16%) iPad
8 21 (2.06%) iPhone
9 20 (1.96%) Management Information System
10 19 (1.86%) Video Conferencing
11 17 (1.67%) Mathematics
12 14 (1.37%) Data Centre
12 14 (1.37%) Hedge funds
12 14 (1.37%) Replication
13 12 (1.18%) User Experience
14 8 (0.79%) Client/Server
14 8 (0.79%) Foreign Exchange (FX)
15 7 (0.69%) Data Protection Act
16 5 (0.49%) Life Science
16 5 (0.49%) Smartphone
Operating Systems
1 715 (70.17%) Windows
2 339 (33.27%) Windows 7
3 311 (30.52%) Windows Server
4 252 (24.73%) Windows Server 2008
5 171 (16.78%) Windows Server 2012
6 113 (11.09%) Windows 8
7 76 (7.46%) Windows XP
8 61 (5.99%) Windows Server 2003
9 59 (5.79%) Windows 10
10 57 (5.59%) Linux
11 29 (2.85%) Unix
12 25 (2.45%) Mac OS X
13 18 (1.77%) Apple iOS
14 11 (1.08%) Windows 2000 Server
14 11 (1.08%) Windows Vista
15 9 (0.88%) Android
16 7 (0.69%) Mac OS
17 5 (0.49%) Red Hat Enterprise Linux
18 4 (0.39%) CentOS
19 3 (0.29%) Ubuntu
Processes & Methodologies
1 233 (22.87%) ITIL
2 60 (5.89%) Service Management
3 50 (4.91%) Disaster Recovery
4 49 (4.81%) Time Management
5 45 (4.42%) Incident Management
6 39 (3.83%) Project Management
7 35 (3.43%) CRM
8 32 (3.14%) Change Management
8 32 (3.14%) ITSM
9 30 (2.94%) Problem Management
9 30 (2.94%) Service Delivery
10 28 (2.75%) ERP
11 22 (2.16%) Mentoring
12 21 (2.06%) ITIL V3
13 19 (1.86%) Document Management
14 15 (1.47%) Asset Management
15 14 (1.37%) Line Management
16 13 (1.28%) Patch Management
16 13 (1.28%) SDLC
16 13 (1.28%) Workflow
Programming Languages
1 140 (13.74%) SQL
2 61 (5.99%) PowerShell
3 32 (3.14%) VBScript
4 20 (1.96%) Java
5 16 (1.57%) C
5 16 (1.57%) Perl
6 15 (1.47%) C#
6 15 (1.47%) JavaScript
7 11 (1.08%) VB
8 10 (0.98%) Shell Script
9 9 (0.88%) VBA
10 6 (0.59%) VB.NET
11 5 (0.49%) Bash Shell
11 5 (0.49%) Python
12 4 (0.39%) C++
13 3 (0.29%) T-SQL
Qualifications
1 147 (14.43%) Microsoft Certification
2 134 (13.15%) Degree
3 92 (9.03%) MCSE
4 48 (4.71%) MCSA
5 46 (4.51%) MCITP
6 40 (3.93%) MCP
7 27 (2.65%) Cisco Certification
8 26 (2.55%) CCNA
9 19 (1.86%) ITIL Certification
9 19 (1.86%) VMware Certified Professional (VCP)
10 16 (1.57%) A+ Certification
11 15 (1.47%) MCDST
11 15 (1.47%) Security Cleared
12 13 (1.28%) ITIL Foundation Certificate
13 8 (0.79%) HND
14 7 (0.69%) MOS
15 6 (0.59%) MCTS
15 6 (0.59%) PhD
16 5 (0.49%) DBS Check
17 4 (0.39%) SC Cleared
Quality Assurance & Compliance
1 89 (8.73%) SLA
2 15 (1.47%) ISO/IEC 27001
3 3 (0.29%) QA
4 1 (0.098%) PMBOK
4 1 (0.098%) Sarbanes-Oxley
System Software
1 550 (53.97%) Active Directory
2 96 (9.42%) VMware Infrastructure
3 66 (6.48%) Hyper-V
4 42 (4.12%) XenApp
5 21 (2.06%) vSphere
6 19 (1.86%) VMware ESX
6 19 (1.86%) VMware Workstation
7 11 (1.08%) VMware ESXi
8 10 (0.98%) Terminal Services
9 7 (0.69%) XenDesktop
10 6 (0.59%) Firmware
10 6 (0.59%) Terminal Server
11 4 (0.39%) BitLocker
12 2 (0.20%) Microsoft Virtual Server
12 2 (0.20%) NFS
13 1 (0.098%) Samba
13 1 (0.098%) XenServer
Systems Management
1 65 (6.38%) SCCM
2 26 (2.55%) WSUS
3 7 (0.69%) Backup Exec
3 7 (0.69%) SCOM
4 5 (0.49%) DameWare
4 5 (0.49%) Microsoft Data Protection Manager
5 4 (0.39%) SCVMM
6 3 (0.29%) McAfee ePO
6 3 (0.29%) Norton AntiVirus
7 2 (0.20%) Cisco CUCM
7 2 (0.20%) SnapMirror
7 2 (0.20%) SnapVault
7 2 (0.20%) Systems Management Server (SMS)
8 1 (0.098%) HP Data Protector
8 1 (0.098%) NetBackup
8 1 (0.098%) OpenView
8 1 (0.098%) SCDPM
8 1 (0.098%) Symantec Enterprise Vault
8 1 (0.098%) WMI
Vendors
1 512 (50.25%) Microsoft
2 158 (15.51%) VMware
3 128 (12.56%) Citrix
4 101 (9.91%) Cisco
5 42 (4.12%) HP
6 41 (4.02%) Dell
7 37 (3.63%) Oracle
8 33 (3.24%) IBM
9 30 (2.94%) Apple
10 24 (2.36%) Google
11 15 (1.47%) Avaya
11 15 (1.47%) EMC
12 13 (1.28%) Adobe
12 13 (1.28%) Intel Security
13 10 (0.98%) iManage
13 10 (0.98%) SAP
13 10 (0.98%) Veeam
13 10 (0.98%) WatchGuard
14 9 (0.88%) Red Hat
14 9 (0.88%) Symantec
West Sussex
ARC IT Recruitment Ltd
Salary: £40000 Per Annum
Posted: Yesterday
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £20000 per annum
Posted: Yesterday
City, London
Ashdown IT
Salary: £34000 - £37000 per annum
Posted: Yesterday
City, London
Ashdown IT
Salary: £38000 - £40000 per annum
Posted: Yesterday
Glasgow, Lanarkshire
Ashdown IT
Salary: £26000 - £30000 per annum + car + fuel card
Posted: Yesterday
Greater Manchester
Foresight Recruitment Solutions Ltd
Salary: From £28,000 to £35,000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Oscar
Salary: £26000 - £30000 per annum + Benefits
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: From £20,000 to £30,000 per annum
Posted: 2 days ago
Orpington, Kent
ARC IT Recruitment Ltd
Salary: From £20,000 to £25,000 per annum + Benefits + Training Scheme
Posted: 2 days ago
Sheffield, South Yorkshire
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: 2 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £25,000 to £35,000 per annum
Posted: 2 days ago
Guernsey, Channel Isles
itecopeople
Salary: salary neg on exp accomodation bonus
Posted: 2 days ago
Abingdon, Oxfordshire
Bluetownonline
Salary: £20000 per annum
Posted: 2 days ago
Leamington Spa, Warwickshire
EasyWebRecruitment.com
Salary: to £18k
Posted: 2 days ago
Abingdon, Oxfordshire
Rockfield
Salary: From £28,000 to £35,000 per annum including pension, profit share
Posted: 2 days ago
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £22000.00 - £30000.00 per annum
Posted: 2 days ago
London
CHM Recruit
Salary: From £26,653 to £27,255 per annum
Posted: 3 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £23,000 per annum + excellent training opportunities + manage yo
Posted: 3 days ago
York, North Yorkshire
4it Recruitment Ltd
Salary: Up to £23,000 per annum + excellent training opportunities
Posted: 3 days ago
Weybridge, Surrey
Connectus
Salary: £26000 - £28000 per annum
Posted: 3 days ago
Yeovil, Somerset
Sanderson
Salary: £24000.00 - £25000.00 per annum
Posted: 3 days ago
Southampton, Hampshire
ninesharp
Salary: £20000 - £22000 per annum + 25 Days Holiday, Healthcare
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £17000 - £22000 per annum + excellent benefits
Posted: 3 days ago
Welwyn Garden City, Hertfordshire
Coburg Banks IT
Salary: £25000 - £27000 per annum + Benefits
Posted: 3 days ago
Goole, North Humberside
ReThink Recruitment
Salary: £21000 - £25000 per annum + Benefits
Posted: 4 days ago
Nottingham, Nottinghamshire
EMBS Ltd
Salary: To 23k (depends on experience)
Posted: 4 days ago
London
O'Connell Resourcing
Salary: Unspecified : Excellent Compensation and Benefits package on offer
Posted: 4 days ago
Edinburgh, Midlothian
O'Connell Resourcing
Salary: Unspecified : Excellent Compensation and Benefits package on offer
Posted: 4 days ago
Solihull, West Midlands (County)
ESA Group
Salary: From £25,000 to £30,000 per annum
Posted: 4 days ago