The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the South Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 83 65 63
Rank change year-on-year
-18 -2
Permanent jobs requiring a Service Desk Analyst 10 8 23
As % of all permanent IT jobs located in South Yorkshire 1.05% 1.03% 2.38%
As % of the Job Titles category 1.08% 1.05% 2.49%
Number of salaries quoted 7 4 15
Average salary £20,000 £17,250 £20,000
Average salary % change year-on-year
+15.94% -13.75%
90% offered a salary of more than £18,000 £16,300 £16,000
10% offered a salary of more than £21,500 £20,300 £22,000
UK excluding London average salary £21,500 £21,500 £21,000
% change year-on-year
- +2.38%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Yorkshire
Permanent IT job ads with a match in the
Job Titles category
923 761 922
As % of all permanent IT jobs located in South Yorkshire 96.65% 97.56% 95.54%
Number of salaries quoted 796 590 818
Average salary £35,000 £35,000 £33,500
Average salary % change year-on-year
- +4.47%
90% offered a salary of more than £22,500 £24,000 £22,000
10% offered a salary of more than £54,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in South Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the South Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in South Yorkshire

Service Desk Analyst
Salary Trend in South Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the South Yorkshire region.

Service Desk Analyst Salary Trend in South Yorkshire

Service Desk Analyst
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the South Yorkshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield -14 8 £19,500 +13.04% 1
Doncaster -6 2 £21,500 -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in South Yorkshire

For the 6 months to 19 December 2014, IT jobs across the South Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 12 (70.59%) Microsoft
2 11 (64.71%) Windows
3 10 (58.82%) MS Office
4 9 (52.94%) MS Excel
4 9 (52.94%) SLA
4 9 (52.94%) Active Directory
5 7 (41.18%) Citrix
6 6 (35.29%) Windows XP
6 6 (35.29%) ITIL
6 6 (35.29%) Windows Server 2008
7 5 (29.41%) Windows Server 2003
7 5 (29.41%) Blackberry
8 4 (23.53%) MS Exchange
8 4 (23.53%) Root Cause Analysis
8 4 (23.53%) SCOM
9 3 (17.65%) Finance
9 3 (17.65%) Legal
9 3 (17.65%) ITIL Foundation Certificate
9 3 (17.65%) Windows Server 2012
9 3 (17.65%) Remedy
10 2 (11.76%) VMware
10 2 (11.76%) Adobe
10 2 (11.76%) HP
10 2 (11.76%) Service Management
10 2 (11.76%) Acrobat
10 2 (11.76%) LAN
10 2 (11.76%) Windows 7
10 2 (11.76%) Cisco
10 2 (11.76%) Problem Management
10 2 (11.76%) Windows Vista

Service Desk Analyst
Top Related IT Skills in South Yorkshire by Category

For the 6 months to 19 December 2014, IT jobs across the South Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (23.53%) MS Exchange
2 2 (11.76%) Blackberry Enterprise Server
3 1 (5.88%) Exchange Server 2003
3 1 (5.88%) Exchange Server 2007
3 1 (5.88%) Exchange Server 2010
3 1 (5.88%) SharePoint
Applications
1 10 (58.82%) MS Office
2 9 (52.94%) MS Excel
3 2 (11.76%) Acrobat
4 1 (5.88%) MS PowerPoint
Business Applications
1 1 (5.88%) assyst
Communications & Networking
1 2 (11.76%) WAN
1 2 (11.76%) TCP/IP
1 2 (11.76%) DNS
1 2 (11.76%) Firewall
1 2 (11.76%) LAN
2 1 (5.88%) VoIP
General
1 3 (17.65%) Finance
1 3 (17.65%) Legal
2 2 (11.76%) Law
3 1 (5.88%) Retail
3 1 (5.88%) Telecoms
Miscellaneous
1 5 (29.41%) Blackberry
2 2 (11.76%) Video Conferencing
2 2 (11.76%) Analytical Skills
3 1 (5.88%) Management Information System
Operating Systems
1 11 (64.71%) Windows
2 6 (35.29%) Windows XP
2 6 (35.29%) Windows Server 2008
3 5 (29.41%) Windows Server 2003
4 3 (17.65%) Windows Server 2012
5 2 (11.76%) Windows 7
5 2 (11.76%) Windows Vista
Processes & Methodologies
1 6 (35.29%) ITIL
2 4 (23.53%) Root Cause Analysis
3 2 (11.76%) Problem Management
3 2 (11.76%) Validation
3 2 (11.76%) Service Management
4 1 (5.88%) Process Management
4 1 (5.88%) Change Management
4 1 (5.88%) ITSM
4 1 (5.88%) Incident Management
4 1 (5.88%) Configuration Management
Programming Languages
1 1 (5.88%) SQL
Qualifications
1 3 (17.65%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 9 (52.94%) SLA
System Software
1 9 (52.94%) Active Directory
2 2 (11.76%) VMware Infrastructure
Systems Management
1 4 (23.53%) SCOM
Vendors
1 12 (70.59%) Microsoft
2 7 (41.18%) Citrix
3 3 (17.65%) Remedy
4 2 (11.76%) VMware
4 2 (11.76%) Adobe
4 2 (11.76%) HP
4 2 (11.76%) Cisco
5 1 (5.88%) Siemens
5 1 (5.88%) Apple
5 1 (5.88%) Sage
Sheffield
Dixons Carphone
Posted: 10 days ago