The statistics below represent IT jobs advertised across the South Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 52 69 91
Rank change year-on-year
+17 +22
Permanent jobs requiring a Service Desk Analyst 15 6 10
As % of all permanent IT jobs located in South Yorkshire 2.32% 0.83% 1.03%
As % of the Job Titles category 2.36% 0.86% 1.07%
Number of salaries quoted 10 5 7
Median salary £21,000 £18,500 £20,000
Median salary % change year-on-year
+13.51% -7.50%
90% offered a salary of more than £18,900 £15,400 £18,000
10% offered a salary of more than £22,550 £18,800 £21,500
UK excluding London median salary £22,000 £21,000 £21,500
% change year-on-year
+4.76% -2.32%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Yorkshire
Permanent IT job ads with a match in the
Job Titles category
635 698 935
As % of all permanent IT jobs located in South Yorkshire 98.30% 96.94% 96.39%
Number of salaries quoted 550 601 809
Median salary £38,500 £37,500 £35,000
Median salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £22,500 £22,500 £22,500
10% offered a salary of more than £65,000 £54,000 £52,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Desk Analyst
Jobs Demand Trend in South Yorkshire

The demand trend of job ads across the South Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in South Yorkshire

Service Desk Analyst
Salary Trend in South Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the South Yorkshire region.

Service Desk Analyst Salary Trend in South Yorkshire

Service Desk Analyst
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the South Yorkshire region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield +12 10 £21,000 +13.51%
Doncaster -5 5 - -
Service Desk Analyst
Yorkshire

Service Desk Analyst Skill Set
Top 30 Related IT Skills in South Yorkshire

For the 6 months to 10 December 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Yorkshire region featuring Service Desk Analyst in the job title.

1 28 (100.00%) Microsoft
2 26 (92.86%) MS Office
3 24 (85.71%) Windows
4 22 (78.57%) ITIL
5 19 (67.86%) SLA
6 16 (57.14%) Active Directory
7 15 (53.57%) Windows 7
8 14 (50.00%) ITIL V3
9 13 (46.43%) Windows Server 2008
9 13 (46.43%) Citrix
9 13 (46.43%) AirWatch
10 12 (42.86%) Microsoft Certification
10 12 (42.86%) Finance
11 11 (39.29%) Banking
12 10 (35.71%) Service Management
13 8 (28.57%) Remedy
13 8 (28.57%) Windows 8
13 8 (28.57%) Windows Server
14 7 (25.00%) MCTS
14 7 (25.00%) SQL
14 7 (25.00%) MCP
14 7 (25.00%) MS Excel
15 6 (21.43%) Wealth Management
16 5 (17.86%) MCDST
16 5 (17.86%) Degree
16 5 (17.86%) Exchange Server 2007
16 5 (17.86%) Video Conferencing
16 5 (17.86%) iPhone
16 5 (17.86%) iPad
16 5 (17.86%) Exchange Server 2010

Service Desk Analyst Skill Set
Top Related IT Skills in South Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.86%) Exchange Server 2007
1 5 (17.86%) Exchange Server 2010
1 5 (17.86%) MS Exchange
2 2 (7.14%) SharePoint
Applications
1 26 (92.86%) MS Office
2 7 (25.00%) MS Excel
3 3 (10.71%) MS PowerPoint
Business Applications
1 2 (7.14%) assyst
1 2 (7.14%) Dynamics CRM
Communications & Networking
1 5 (17.86%) VPN
2 2 (7.14%) Firewall
2 2 (7.14%) TCP/IP
3 1 (3.57%) DHCP
3 1 (3.57%) DNS
3 1 (3.57%) LDAP
General
1 12 (42.86%) Finance
2 11 (39.29%) Banking
3 2 (7.14%) Manufacturing
4 1 (3.57%) Legal
4 1 (3.57%) Local Government
Miscellaneous
1 5 (17.86%) iPad
1 5 (17.86%) iPhone
1 5 (17.86%) Video Conferencing
2 4 (14.29%) Analytical Skills
3 3 (10.71%) Management Information System
4 2 (7.14%) Blackberry
Operating Systems
1 24 (85.71%) Windows
2 15 (53.57%) Windows 7
3 13 (46.43%) Windows Server 2008
4 8 (28.57%) Windows 8
4 8 (28.57%) Windows Server
5 2 (7.14%) Windows XP
6 1 (3.57%) Windows 10
Processes & Methodologies
1 22 (78.57%) ITIL
2 14 (50.00%) ITIL V3
3 10 (35.71%) Service Management
4 6 (21.43%) Wealth Management
5 3 (10.71%) Process Management
6 2 (7.14%) Configuration Management
6 2 (7.14%) CRM
6 2 (7.14%) Service Delivery
6 2 (7.14%) Time Management
7 1 (3.57%) ITSM
7 1 (3.57%) Knowledge Management
7 1 (3.57%) Line Management
7 1 (3.57%) Practice Management
Programming Languages
1 7 (25.00%) SQL
Qualifications
1 12 (42.86%) Microsoft Certification
2 7 (25.00%) MCP
2 7 (25.00%) MCTS
3 5 (17.86%) Degree
3 5 (17.86%) MCDST
4 1 (3.57%) ITIL Certification
Quality Assurance & Compliance
1 19 (67.86%) SLA
2 1 (3.57%) Data Quality
System Software
1 16 (57.14%) Active Directory
Systems Management
1 13 (46.43%) AirWatch
Vendors
1 28 (100.00%) Microsoft
2 13 (46.43%) Citrix
3 8 (28.57%) Remedy
4 5 (17.86%) Cisco
5 3 (10.71%) Bomgar
6 1 (3.57%) LANDesk