The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the South Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 76 77 64
Rank change year-on-year
+1 -13
Permanent jobs requiring a Service Desk Analyst 13 5 14
As % of all permanent IT jobs located in South Yorkshire 1.46% 0.58% 1.83%
As % of the Job Titles category 1.50% 0.60% 1.93%
Number of salaries quoted 7 4 7
Average salary £20,500 £18,500 £20,000
Average salary % change year-on-year
+10.81% -7.50%
90% offered a salary of more than £18,000 £16,300 £16,000
10% offered a salary of more than £21,100 £21,050 £21,400
UK excluding London average salary £22,000 £22,000 £22,000
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Yorkshire
Permanent IT job ads with a match in the
Job Titles category
864 839 726
As % of all permanent IT jobs located in South Yorkshire 97.08% 97.22% 94.78%
Number of salaries quoted 736 672 643
Average salary £35,000 £35,000 £34,500
Average salary % change year-on-year
- +1.44%
90% offered a salary of more than £22,500 £24,000 £22,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in South Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the South Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in South Yorkshire

Service Desk Analyst
Salary Trend in South Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the South Yorkshire region.

Service Desk Analyst Salary Trend in South Yorkshire

Service Desk Analyst
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the South Yorkshire region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield -1 12 £20,000 +8.10%
Doncaster - 1 £22,000 -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in South Yorkshire

For the 6 months to 23 January 2015, IT jobs across the South Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 16 (84.21%) Microsoft
2 15 (78.95%) MS Office
3 14 (73.68%) Windows
3 14 (73.68%) MS Excel
4 13 (68.42%) Active Directory
5 9 (47.37%) Windows Server 2008
6 8 (42.11%) SLA
6 8 (42.11%) ITIL
6 8 (42.11%) Windows XP
6 8 (42.11%) MS Exchange
6 8 (42.11%) Windows Server 2003
7 7 (36.84%) Citrix
8 5 (26.32%) Blackberry
8 5 (26.32%) Telecoms
8 5 (26.32%) Retail
8 5 (26.32%) Exchange Server 2003
8 5 (26.32%) Exchange Server 2007
9 4 (21.05%) Windows Server 2012
10 3 (15.79%) VMware Infrastructure
10 3 (15.79%) Windows Vista
10 3 (15.79%) VMware
10 3 (15.79%) Remedy
10 3 (15.79%) Firewall
10 3 (15.79%) WAN
10 3 (15.79%) LAN
11 2 (10.53%) TCP/IP
11 2 (10.53%) DNS
11 2 (10.53%) Cisco
11 2 (10.53%) Service Management
11 2 (10.53%) Blackberry Enterprise Server

Service Desk Analyst
Top Related IT Skills in South Yorkshire by Category

For the 6 months to 23 January 2015, IT jobs across the South Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (42.11%) MS Exchange
2 5 (26.32%) Exchange Server 2003
2 5 (26.32%) Exchange Server 2007
3 2 (10.53%) Blackberry Enterprise Server
4 1 (5.26%) Exchange Server 2010
4 1 (5.26%) SharePoint
Applications
1 15 (78.95%) MS Office
2 14 (73.68%) MS Excel
3 2 (10.53%) Acrobat
4 1 (5.26%) MS PowerPoint
Business Applications
1 1 (5.26%) assyst
Communications & Networking
1 3 (15.79%) Firewall
1 3 (15.79%) WAN
1 3 (15.79%) LAN
2 2 (10.53%) TCP/IP
2 2 (10.53%) DNS
3 1 (5.26%) VoIP
General
1 5 (26.32%) Telecoms
1 5 (26.32%) Retail
2 2 (10.53%) Law
2 2 (10.53%) Legal
3 1 (5.26%) Finance
Miscellaneous
1 5 (26.32%) Blackberry
2 2 (10.53%) Analytical Skills
3 1 (5.26%) Management Information System
Operating Systems
1 14 (73.68%) Windows
2 9 (47.37%) Windows Server 2008
3 8 (42.11%) Windows XP
3 8 (42.11%) Windows Server 2003
4 4 (21.05%) Windows Server 2012
5 3 (15.79%) Windows Vista
Processes & Methodologies
1 8 (42.11%) ITIL
2 2 (10.53%) Service Management
2 2 (10.53%) Root Cause Analysis
3 1 (5.26%) Incident Management
3 1 (5.26%) Configuration Management
3 1 (5.26%) Process Management
3 1 (5.26%) Change Management
3 1 (5.26%) ITSM
Programming Languages
1 1 (5.26%) SQL
Qualifications
1 1 (5.26%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (42.11%) SLA
System Software
1 13 (68.42%) Active Directory
2 3 (15.79%) VMware Infrastructure
Systems Management
1 2 (10.53%) SCOM
Vendors
1 16 (84.21%) Microsoft
2 7 (36.84%) Citrix
3 3 (15.79%) VMware
3 3 (15.79%) Remedy
4 2 (10.53%) Cisco
4 2 (10.53%) Adobe
5 1 (5.26%) Siemens
5 1 (5.26%) Apple
5 1 (5.26%) Sage