2nd Line Support Jobs in Somerset

Second Line Support
South West > Somerset

The median Second Line Support salary in Somerset is £29,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 54 64 62
Rank change year-on-year +10 -2 0
Permanent jobs requiring a 2nd Line Support 9 2 7
As % of all permanent jobs advertised in Somerset 1.24% 0.34% 1.07%
As % of the Job Titles category 1.28% 0.41% 1.17%
Number of salaries quoted 8 2 5
10th Percentile £27,825 £30,650 £26,750
25th Percentile £28,500 £30,875 £29,375
Median annual salary (50th Percentile) £29,000 £31,500 £30,000
Median % change year-on-year -7.94% +5.00% +1.69%
75th Percentile £32,125 £31,875 £33,125
90th Percentile £40,000 £31,950 £33,500
South West median annual salary £33,500 £35,000 £30,000
% change year-on-year -4.29% +16.67% +9.09%

All Permanent IT Job Vacancies
Somerset

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Somerset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Somerset with a recognized job title 704 490 597
% of permanent jobs with a recognized job title 96.97% 82.91% 91.01%
Number of salaries quoted 568 349 387
10th Percentile £25,000 £27,700 £26,542
25th Percentile £30,471 £34,000 £33,750
Median annual salary (50th Percentile) £42,500 £50,000 £45,000
Median % change year-on-year -15.00% +11.11% -
75th Percentile £56,500 £60,000 £62,500
90th Percentile £65,000 £69,000 £69,250
South West median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +11.11%

2nd Line Support
Job Vacancy Trend in Somerset

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Somerset.

Job vacancy trend for 2nd Line Support in Somerset

2nd Line Support
Salary Trend in Somerset

3-month moving average salary quoted in jobs citing 2nd Line Support in Somerset.

Salary trend for 2nd Line Support in Somerset

2nd Line Support
Salary Histogram in Somerset

Salary distribution for jobs citing 2nd Line Support in Somerset over the 6 months to 26 April 2024.

Salary histogram for 2nd Line Support in Somerset

2nd Line Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Somerset region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bath +9 1 - -
Taunton +2 1 £27,500 -14.06%
Cheddar - 1 £40,000 -
Wedmore - 1 £40,000 -
2nd Line Support
South West

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Somerset

For the 6 months to 26 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Somerset region featuring 2nd Line Support in the job title.

1 7 (77.78%) Windows
1 7 (77.78%) Microsoft
1 7 (77.78%) Social Skills
2 6 (66.67%) Problem-Solving
2 6 (66.67%) A+ Certification
3 5 (55.56%) Active Directory
3 5 (55.56%) Microsoft Certification
3 5 (55.56%) Microsoft Office
3 5 (55.56%) Degree
3 5 (55.56%) Computer Science
3 5 (55.56%) Network Security
3 5 (55.56%) Mac OS
3 5 (55.56%) DBS Check
3 5 (55.56%) Customer Service
3 5 (55.56%) Onboarding
3 5 (55.56%) MCP
3 5 (55.56%) Computer Science Degree
4 2 (22.22%) Windows Server
4 2 (22.22%) Linux
5 1 (11.11%) LAN
5 1 (11.11%) WAN
5 1 (11.11%) CSS
5 1 (11.11%) HTML
5 1 (11.11%) SQL Server
5 1 (11.11%) Law
5 1 (11.11%) Internet
5 1 (11.11%) Time Management
5 1 (11.11%) Mathematics
5 1 (11.11%) GDPR
5 1 (11.11%) Proactive Monitoring

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (55.56%) Microsoft Office
Cloud Services
1 1 (11.11%) Microsoft 365
Communications & Networking
1 5 (55.56%) Network Security
2 1 (11.11%) Internet
2 1 (11.11%) LAN
2 1 (11.11%) WAN
Database & Business Intelligence
1 1 (11.11%) SQL Server
General
1 7 (77.78%) Social Skills
2 1 (11.11%) Analytical Skills
2 1 (11.11%) Law
Libraries, Frameworks & Software Standards
1 1 (11.11%) CSS
1 1 (11.11%) HTML
Miscellaneous
1 5 (55.56%) Onboarding
Operating Systems
1 7 (77.78%) Windows
2 5 (55.56%) Mac OS
3 2 (22.22%) Linux
3 2 (22.22%) Windows Server
Processes & Methodologies
1 6 (66.67%) Problem-Solving
2 5 (55.56%) Computer Science
2 5 (55.56%) Customer Service
3 1 (11.11%) Mathematics
3 1 (11.11%) Proactive Monitoring
3 1 (11.11%) Time Management
Qualifications
1 6 (66.67%) A+ Certification
2 5 (55.56%) Computer Science Degree
2 5 (55.56%) DBS Check
2 5 (55.56%) Degree
2 5 (55.56%) MCP
2 5 (55.56%) Microsoft Certification
Quality Assurance & Compliance
1 1 (11.11%) GDPR
System Software
1 5 (55.56%) Active Directory
Vendors
1 7 (77.78%) Microsoft