The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 73 55 67
Rank change year-on-year
-18 +12
Permanent jobs citing Customer Engagement 2 6 1
As % of all permanent IT jobs located in Somerset 0.26% 1.10% 0.16%
As % of the Processes & Methodologies category 0.30% 1.38% 0.22%
Number of salaries quoted 2 6 1
Average salary £53,750 £47,500 £50,000
Average salary % change year-on-year
+13.15% -5.00%
UK excluding London average salary £45,500 £47,500 £52,500
% change year-on-year
-4.21% -9.52%
Customer Engagement
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
663 435 464
As % of all permanent IT jobs located in Somerset 84.78% 79.52% 74.36%
Number of salaries quoted 530 400 439
Average salary £38,500 £37,500 £37,500
Average salary % change year-on-year
+2.66% -
90% offered a salary of more than £27,500 £25,000 £27,500
10% offered a salary of more than £57,500 £55,000 £50,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Engagement
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Somerset

Customer Engagement
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Somerset region.

Customer Engagement Salary Trend in Somerset

Customer Engagement
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Somerset region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -21 2 £53,750 +13.15%
Customer Engagement
South West

Customer Engagement
Top 28 Related IT Skills in Somerset

For the 6 months to 19 September 2014, IT jobs across the Somerset region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 5 (71.43%) HTML
1 5 (71.43%) JavaScript
1 5 (71.43%) CSS
1 5 (71.43%) jQuery
1 5 (71.43%) HTML5
1 5 (71.43%) CSS3
2 4 (57.14%) SVG
2 4 (57.14%) MongoDB
2 4 (57.14%) Backbone.js
2 4 (57.14%) Twitter
2 4 (57.14%) Sass
2 4 (57.14%) Raphaël
2 4 (57.14%) Twitter Bootstrap
2 4 (57.14%) Magnolia
2 4 (57.14%) Zend
2 4 (57.14%) CMS
2 4 (57.14%) Hibernate
2 4 (57.14%) Spring
2 4 (57.14%) PHP
2 4 (57.14%) MySQL
2 4 (57.14%) Java
3 1 (14.29%) ITIL
3 1 (14.29%) MS Excel
3 1 (14.29%) WAN
3 1 (14.29%) ISO/IEC 27001
3 1 (14.29%) Change Management
3 1 (14.29%) Microsoft
3 1 (14.29%) Continuous Improvement

Customer Engagement
Top Related IT Skills in Somerset by Category

For the 6 months to 19 September 2014, IT jobs across the Somerset region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 4 (57.14%) CMS
1 4 (57.14%) Magnolia
Applications
1 1 (14.29%) MS Excel
Communications & Networking
1 1 (14.29%) WAN
Database & Business Intelligence
1 4 (57.14%) MySQL
1 4 (57.14%) MongoDB
Job Titles
1 5 (71.43%) Developer
1 5 (71.43%) Web Developer
1 5 (71.43%) Front-End Developer
1 5 (71.43%) Front-End Web Developer
2 1 (14.29%) Consultant
2 1 (14.29%) Technical Consultant
2 1 (14.29%) Operations Manager
2 1 (14.29%) IT Operations Manager
Libraries, Frameworks & Software Standards
1 5 (71.43%) HTML
1 5 (71.43%) CSS
1 5 (71.43%) jQuery
1 5 (71.43%) HTML5
1 5 (71.43%) CSS3
2 4 (57.14%) Backbone.js
2 4 (57.14%) Sass
2 4 (57.14%) Raphaël
2 4 (57.14%) Twitter Bootstrap
2 4 (57.14%) SVG
2 4 (57.14%) Hibernate
2 4 (57.14%) Spring
Processes & Methodologies
1 1 (14.29%) ITIL
1 1 (14.29%) Change Management
1 1 (14.29%) Continuous Improvement
Programming Languages
1 5 (71.43%) JavaScript
2 4 (57.14%) PHP
2 4 (57.14%) Java
Quality Assurance & Compliance
1 1 (14.29%) ISO/IEC 27001
Vendors
1 4 (57.14%) Zend
1 4 (57.14%) Twitter
2 1 (14.29%) Microsoft