The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 58 74 64
Rank change year-on-year
+16 -10
Permanent jobs citing Customer Engagement 7 5 2
As % of all permanent IT jobs located in Somerset 1.27% 0.67% 0.31%
As % of the Processes & Methodologies category 1.59% 0.82% 0.40%
Number of salaries quoted 7 5 2
Average salary £26,500 £30,000 £44,563
Average salary % change year-on-year
-11.66% -32.67%
UK excluding London average salary £50,000 £45,000 £45,000
% change year-on-year
+11.11% -
Customer Engagement
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
440 612 505
As % of all permanent IT jobs located in Somerset 79.85% 82.59% 79.40%
Number of salaries quoted 384 532 465
Average salary £37,500 £38,500 £38,327
Average salary % change year-on-year
-2.59% +0.45%
90% offered a salary of more than £26,000 £30,000 £26,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Customer Engagement
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Somerset

Customer Engagement
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Somerset region.

Customer Engagement Salary Trend in Somerset

Customer Engagement
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Somerset region over the 3 months to 22 May 2015.

Customer Engagement Salary Histogram in Somerset

Customer Engagement
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Somerset region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Clevedon - 4 £26,500 -
Bath +16 3 £60,000 +100.00% 1
Customer Engagement
South West

Customer Engagement
Top 23 Related IT Skills in Somerset

For the 6 months to 22 May 2015, IT jobs across the Somerset region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 4 (40.00%) Windows
1 4 (40.00%) MS Excel
1 4 (40.00%) MS Exchange
1 4 (40.00%) DNS
1 4 (40.00%) Active Directory
1 4 (40.00%) SQL
1 4 (40.00%) IIS
1 4 (40.00%) Migration
1 4 (40.00%) Enterprise Architecture
1 4 (40.00%) SC Cleared
1 4 (40.00%) Security Cleared
1 4 (40.00%) vSphere
2 1 (10.00%) Change Management
2 1 (10.00%) Continuous Improvement
2 1 (10.00%) Digital Media
2 1 (10.00%) Enterprise Software
2 1 (10.00%) Software Delivery
2 1 (10.00%) Marketing
2 1 (10.00%) Degree
2 1 (10.00%) Kanban
2 1 (10.00%) Scrum
2 1 (10.00%) Agile Software Development
2 1 (10.00%) ITIL

Customer Engagement
Top Related IT Skills in Somerset by Category

For the 6 months to 22 May 2015, IT jobs across the Somerset region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 4 (40.00%) MS Exchange
1 4 (40.00%) IIS
Applications
1 4 (40.00%) MS Excel
Communications & Networking
1 4 (40.00%) DNS
General
1 1 (10.00%) Marketing
Job Titles
1 4 (40.00%) Architect
1 4 (40.00%) Analyst
1 4 (40.00%) Solutions Architect
1 4 (40.00%) Support Analyst
2 1 (10.00%) Delivery Manager
2 1 (10.00%) Programme Director
2 1 (10.00%) Engagement Manager
2 1 (10.00%) IT Manager
2 1 (10.00%) Programme Manager
Miscellaneous
1 1 (10.00%) Digital Media
1 1 (10.00%) Enterprise Software
Operating Systems
1 4 (40.00%) Windows
Processes & Methodologies
1 4 (40.00%) Migration
1 4 (40.00%) Enterprise Architecture
2 1 (10.00%) Change Management
2 1 (10.00%) Continuous Improvement
2 1 (10.00%) Software Delivery
2 1 (10.00%) Kanban
2 1 (10.00%) Scrum
2 1 (10.00%) Agile Software Development
2 1 (10.00%) ITIL
Programming Languages
1 4 (40.00%) SQL
Qualifications
1 4 (40.00%) SC Cleared
1 4 (40.00%) Security Cleared
2 1 (10.00%) Degree
System Software
1 4 (40.00%) Active Directory
1 4 (40.00%) vSphere
Bath, Avon
Experis Ltd
Salary: £55000 - £65000.00 per annum + Bonus+Benefits+Excellent Pension
Posted: 4 days ago