The table below looks at the statistics for ITSM skills in IT jobs advertised for the Somerset region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 6 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 72 72 73
Rank change year-on-year
0 +1
Permanent jobs citing ITSM 4 2 3
As % of all permanent IT jobs located in Somerset 0.65% 0.32% 0.44%
As % of the Processes & Methodologies category 0.74% 0.37% 0.50%
Number of salaries quoted 4 2 3
Median salary £23,500 £30,250 £62,500
Median salary % change year-on-year
-22.31% -51.60%
UK excluding London median salary £45,000 £42,500 £38,000
% change year-on-year
+5.88% +11.84%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
542 542 597
As % of all permanent IT jobs located in Somerset 87.99% 85.76% 88.05%
Number of salaries quoted 432 479 502
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £30,000 £27,500 £27,300
10% offered a salary of more than £57,500 £55,000 £50,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Somerset

The demand trend of job ads across the Somerset region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Somerset

ITSM
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Somerset region.

ITSM Salary Trend in Somerset

ITSM
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Somerset region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +3 3 £23,500 -22.31%
Yeovil - 1 £32,000 -
ITSM
South West

ITSM
Top 30 Related IT Skills in Somerset

For the 6 months to 6 December 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region with a requirement for ITSM.

1 11 (100.00%) ITIL
2 10 (90.91%) Service Management
3 7 (63.64%) ITIL Certification
4 5 (45.45%) Active Directory
4 5 (45.45%) Windows
4 5 (45.45%) Linux
4 5 (45.45%) Service Delivery
5 4 (36.36%) Identity Management
5 4 (36.36%) VMware
5 4 (36.36%) Visual Studio
5 4 (36.36%) Jetty
5 4 (36.36%) CentOS
5 4 (36.36%) Red Hat Enterprise Linux
5 4 (36.36%) Hyper-V
5 4 (36.36%) VMware Infrastructure
5 4 (36.36%) Apache
5 4 (36.36%) Tomcat
5 4 (36.36%) Eclipse
5 4 (36.36%) SLA
5 4 (36.36%) IIS
5 4 (36.36%) C#
5 4 (36.36%) Java
5 4 (36.36%) PHP
5 4 (36.36%) .NET
5 4 (36.36%) Citrix
5 4 (36.36%) SAML
5 4 (36.36%) Red Hat
5 4 (36.36%) Identity Access Management
5 4 (36.36%) Windows Server
5 4 (36.36%) Virtual Machines

ITSM
Top Related IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (36.36%) Apache
1 4 (36.36%) IIS
1 4 (36.36%) Jetty
1 4 (36.36%) Tomcat
2 1 (9.09%) Exchange Server 2010
2 1 (9.09%) MS Exchange
Applications
1 2 (18.18%) MS Office
2 1 (9.09%) MS Visio
Communications & Networking
1 1 (9.09%) VPN
Database & Business Intelligence
1 1 (9.09%) SQL Server
Development Applications
1 4 (36.36%) Eclipse
1 4 (36.36%) Visual Studio
General
1 1 (9.09%) Billing
Job Titles
1 6 (54.55%) Analyst
2 4 (36.36%) Applications Engineer
2 4 (36.36%) Applications Support
2 4 (36.36%) Applications Support Engineer
2 4 (36.36%) Support Engineer
2 4 (36.36%) Web Applications Engineer
2 4 (36.36%) Web Applications Support
2 4 (36.36%) Web Engineer
2 4 (36.36%) Web Support Engineer
3 3 (27.27%) Change Analyst
3 3 (27.27%) Change Management Analyst
3 3 (27.27%) Change Manager
3 3 (27.27%) ITIL Change Analyst
3 3 (27.27%) ITIL Change Manager
3 3 (27.27%) ITIL Manager
4 2 (18.18%) IT Manager
4 2 (18.18%) IT Security Analyst
4 2 (18.18%) IT Security Manager
4 2 (18.18%) Security Analyst
4 2 (18.18%) Security Manager
Libraries, Frameworks & Software Standards
1 4 (36.36%) .NET
1 4 (36.36%) SAML
Miscellaneous
1 1 (9.09%) Analytical Skills
1 1 (9.09%) Handset
1 1 (9.09%) NHS
Operating Systems
1 5 (45.45%) Linux
1 5 (45.45%) Windows
2 4 (36.36%) CentOS
2 4 (36.36%) Red Hat Enterprise Linux
2 4 (36.36%) Windows Server
3 1 (9.09%) Windows 10
3 1 (9.09%) Windows 7
3 1 (9.09%) Windows Server 2003
3 1 (9.09%) Windows Server 2008
3 1 (9.09%) Windows Server 2012
Processes & Methodologies
1 11 (100.00%) ITIL
2 10 (90.91%) Service Management
3 5 (45.45%) Service Delivery
4 4 (36.36%) Identity Access Management
4 4 (36.36%) Identity Management
5 3 (27.27%) Change Management
5 3 (27.27%) Incident Management
5 3 (27.27%) Mentoring
6 2 (18.18%) Change Control
6 2 (18.18%) Penetration Testing
6 2 (18.18%) PRINCE2
7 1 (9.09%) ITIL V3
7 1 (9.09%) Network Monitoring
7 1 (9.09%) Presales
7 1 (9.09%) Time Management
Programming Languages
1 4 (36.36%) C#
1 4 (36.36%) Java
1 4 (36.36%) PHP
Qualifications
1 7 (63.64%) ITIL Certification
2 2 (18.18%) CISA
2 2 (18.18%) CISSP
3 1 (9.09%) DBS Check
3 1 (9.09%) ITIL Foundation Certificate
3 1 (9.09%) Security Cleared
Quality Assurance & Compliance
1 4 (36.36%) SLA
2 1 (9.09%) ISO 9001
2 1 (9.09%) ISO/IEC 27001
System Software
1 5 (45.45%) Active Directory
2 4 (36.36%) Hyper-V
2 4 (36.36%) Virtual Machines
2 4 (36.36%) VMware Infrastructure
Systems Management
1 1 (9.09%) Nagios
1 1 (9.09%) SCOM
Vendors
1 4 (36.36%) Citrix
1 4 (36.36%) Red Hat
1 4 (36.36%) VMware
2 1 (9.09%) Adobe
2 1 (9.09%) Civica
2 1 (9.09%) Microsoft
2 1 (9.09%) Sage