The table below looks at the statistics for ITSM skills in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 64 42 71
Rank change year-on-year
-22 +29
Permanent jobs citing ITSM 1 25 3
As % of all permanent IT jobs located in Somerset 0.20% 4.36% 0.45%
As % of the Processes & Methodologies category 0.23% 5.45% 0.54%
Number of salaries quoted 0 19 3
Average salary - £31,000 £38,500
Average salary % change year-on-year
- -19.48%
UK excluding London average salary £45,000 £45,000 £47,500
% change year-on-year
- -5.26%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
443 459 557
As % of all permanent IT jobs located in Somerset 88.25% 80.10% 83.63%
Number of salaries quoted 388 396 517
Average salary £36,000 £37,500 £37,000
Average salary % change year-on-year
-4.00% +1.35%
90% offered a salary of more than £25,000 £30,000 £26,000
10% offered a salary of more than £52,500 £50,000 £55,000
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

ITSM
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Somerset

ITSM
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Somerset region.

ITSM Salary Trend in Somerset

ITSM
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Somerset region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Taunton +6 1 - -
ITSM
South West

ITSM
Top 30 Related IT Skills in Somerset

For the 6 months to 27 March 2015, IT jobs across the Somerset region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 4 (100.00%) ITIL
1 4 (100.00%) Service Management
2 3 (75.00%) Incident Management
3 2 (50.00%) Continuous Improvement
3 2 (50.00%) ITIL Foundation Certificate
3 2 (50.00%) PRINCE
3 2 (50.00%) Service Delivery
3 2 (50.00%) Risk Management
3 2 (50.00%) Problem Management
3 2 (50.00%) Release Management
3 2 (50.00%) SLA
4 1 (25.00%) Microsoft
4 1 (25.00%) Active Directory
4 1 (25.00%) ISEB
4 1 (25.00%) Microsoft Certification
4 1 (25.00%) MCSD
4 1 (25.00%) PRINCE2
4 1 (25.00%) Windows
4 1 (25.00%) SharePoint
4 1 (25.00%) C
4 1 (25.00%) C#
4 1 (25.00%) HTML
4 1 (25.00%) JavaScript
4 1 (25.00%) SQL
4 1 (25.00%) T-SQL
4 1 (25.00%) VBScript
4 1 (25.00%) VB
4 1 (25.00%) .NET
4 1 (25.00%) SQL Server
4 1 (25.00%) ASP.NET

ITSM
Top Related IT Skills in Somerset by Category

For the 6 months to 27 March 2015, IT jobs across the Somerset region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) SharePoint
1 1 (25.00%) SharePoint 2010
Business Applications
1 1 (25.00%) assyst
Database & Business Intelligence
1 1 (25.00%) SQL Server
1 1 (25.00%) SQL Server 2008
Development Applications
1 1 (25.00%) Team Foundation Server
Job Titles
1 2 (50.00%) Service Manager
2 1 (25.00%) Business Manager
Libraries, Frameworks & Software Standards
1 1 (25.00%) HTML
1 1 (25.00%) .NET
1 1 (25.00%) ASP.NET
1 1 (25.00%) CSS
1 1 (25.00%) XML
1 1 (25.00%) XSL
1 1 (25.00%) .NET Framework
1 1 (25.00%) ASP.NET MVC
1 1 (25.00%) ASP.NET Web Forms
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Windows 7
Processes & Methodologies
1 4 (100.00%) ITIL
1 4 (100.00%) Service Management
2 3 (75.00%) Incident Management
3 2 (50.00%) Problem Management
3 2 (50.00%) Release Management
3 2 (50.00%) Continuous Improvement
3 2 (50.00%) Service Delivery
3 2 (50.00%) Risk Management
3 2 (50.00%) PRINCE
4 1 (25.00%) Scrum
4 1 (25.00%) Agile Software Development
4 1 (25.00%) MVC
4 1 (25.00%) PRINCE2
4 1 (25.00%) Line Management
Programming Languages
1 1 (25.00%) C
1 1 (25.00%) C#
1 1 (25.00%) JavaScript
1 1 (25.00%) SQL
1 1 (25.00%) T-SQL
1 1 (25.00%) VBScript
1 1 (25.00%) VB
1 1 (25.00%) VB6
Qualifications
1 2 (50.00%) ITIL Foundation Certificate
2 1 (25.00%) MCSD
2 1 (25.00%) ISEB
2 1 (25.00%) Microsoft Certification
2 1 (25.00%) ISEB Practitioner
2 1 (25.00%) PRINCE2 Practitioner
2 1 (25.00%) Security Cleared
Quality Assurance & Compliance
1 2 (50.00%) SLA
System Software
1 1 (25.00%) Active Directory
Vendors
1 1 (25.00%) Microsoft