The table below looks at the statistics for ITSM skills in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 55 47 67
Rank change year-on-year
-8 +20
Permanent jobs citing ITSM 3 21 11
As % of all permanent IT jobs located in Somerset 0.61% 3.32% 1.61%
As % of the Processes & Methodologies category 0.73% 4.09% 1.90%
Number of salaries quoted 2 17 11
Average salary £62,500 £32,500 £39,469
Average salary % change year-on-year
+92.30% -17.65%
UK excluding London average salary £40,112 £39,500 £45,000
% change year-on-year
+1.54% -12.22%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
412 514 580
As % of all permanent IT jobs located in Somerset 83.40% 81.33% 84.67%
Number of salaries quoted 375 429 546
Average salary £36,500 £37,500 £39,469
Average salary % change year-on-year
-2.66% -4.98%
90% offered a salary of more than £27,500 £26,500 £25,000
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Somerset

ITSM
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Somerset region.

ITSM Salary Trend in Somerset

ITSM
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Somerset region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Yeovil - 2 £62,500 -
Taunton - 1 - - 2
ITSM
South West

ITSM
Top 30 Related IT Skills in Somerset

For the 6 months to 26 January 2015, IT jobs across the Somerset region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 10 (100.00%) Service Management
2 9 (90.00%) ITIL
3 7 (70.00%) Incident Management
3 7 (70.00%) ITIL Foundation Certificate
4 6 (60.00%) Windows
4 6 (60.00%) Microsoft
5 5 (50.00%) Active Directory
5 5 (50.00%) Windows 7
5 5 (50.00%) Security Cleared
5 5 (50.00%) assyst
6 4 (40.00%) SCCM
7 3 (30.00%) SLA
7 3 (30.00%) Service Delivery
7 3 (30.00%) SQL Server
7 3 (30.00%) XML
7 3 (30.00%) SQL
8 2 (20.00%) T-SQL
8 2 (20.00%) VBScript
8 2 (20.00%) VB
8 2 (20.00%) .NET
8 2 (20.00%) C
8 2 (20.00%) C#
8 2 (20.00%) HTML
8 2 (20.00%) JavaScript
8 2 (20.00%) XSL
8 2 (20.00%) ASP.NET
8 2 (20.00%) CSS
8 2 (20.00%) SharePoint
8 2 (20.00%) MCSD
8 2 (20.00%) PRINCE2

ITSM
Top Related IT Skills in Somerset by Category

For the 6 months to 26 January 2015, IT jobs across the Somerset region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (20.00%) SharePoint
1 2 (20.00%) SharePoint 2010
2 1 (10.00%) Oracle Workflow
Business Applications
1 5 (50.00%) assyst
Database & Business Intelligence
1 3 (30.00%) SQL Server
2 2 (20.00%) SQL Server 2008
3 1 (10.00%) Relational Database
3 1 (10.00%) SQL Server Reporting Services
3 1 (10.00%) SQL Server Integration Services
Development Applications
1 2 (20.00%) Team Foundation Server
General
1 1 (10.00%) Finance
Job Titles
1 5 (50.00%) Business Manager
2 2 (20.00%) Service Manager
3 1 (10.00%) Applications Support Analyst
3 1 (10.00%) Senior Support Analyst
3 1 (10.00%) Senior Applications Support Analyst
3 1 (10.00%) Analyst
3 1 (10.00%) Support Analyst
3 1 (10.00%) Applications Support
3 1 (10.00%) Senior Analyst
Libraries, Frameworks & Software Standards
1 3 (30.00%) XML
2 2 (20.00%) XSL
2 2 (20.00%) .NET Framework
2 2 (20.00%) ASP.NET MVC
2 2 (20.00%) ASP.NET Web Forms
2 2 (20.00%) HTML
2 2 (20.00%) .NET
2 2 (20.00%) ASP.NET
2 2 (20.00%) CSS
Operating Systems
1 6 (60.00%) Windows
2 5 (50.00%) Windows 7
Processes & Methodologies
1 10 (100.00%) Service Management
2 9 (90.00%) ITIL
3 7 (70.00%) Incident Management
4 3 (30.00%) Service Delivery
5 2 (20.00%) MVC
5 2 (20.00%) Risk Management
5 2 (20.00%) PRINCE2
5 2 (20.00%) PRINCE
5 2 (20.00%) Scrum
5 2 (20.00%) Agile Software Development
5 2 (20.00%) Problem Management
5 2 (20.00%) Release Management
5 2 (20.00%) Continuous Improvement
5 2 (20.00%) Line Management
6 1 (10.00%) Mentoring
6 1 (10.00%) Root Cause Analysis
6 1 (10.00%) Workflow
Programming Languages
1 3 (30.00%) SQL
2 2 (20.00%) T-SQL
2 2 (20.00%) VBScript
2 2 (20.00%) VB
2 2 (20.00%) VB6
2 2 (20.00%) C
2 2 (20.00%) C#
2 2 (20.00%) JavaScript
Qualifications
1 7 (70.00%) ITIL Foundation Certificate
2 5 (50.00%) Security Cleared
3 2 (20.00%) MCSD
3 2 (20.00%) ISEB
3 2 (20.00%) Microsoft Certification
3 2 (20.00%) ISEB Practitioner
3 2 (20.00%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (30.00%) SLA
System Software
1 5 (50.00%) Active Directory
Systems Management
1 4 (40.00%) SCCM
Vendors
1 6 (60.00%) Microsoft
2 1 (10.00%) Oracle
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