The table below looks at the statistics for ITSM skills in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 68 55 65
Rank change year-on-year
-13 +10
Permanent jobs citing ITSM 9 3 1
As % of all permanent IT jobs located in Somerset 1.16% 0.55% 0.17%
As % of the Processes & Methodologies category 1.42% 0.73% 0.23%
Number of salaries quoted 5 3 1
Average salary £45,000 £35,000 £23,250
Average salary % change year-on-year
+28.57% +50.53%
UK excluding London average salary £41,000 £42,500 £40,000
% change year-on-year
-3.52% +6.25%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
634 413 443
As % of all permanent IT jobs located in Somerset 81.60% 75.50% 74.20%
Number of salaries quoted 535 369 404
Average salary £42,500 £37,500 £37,500
Average salary % change year-on-year
+13.33% -
90% offered a salary of more than £28,500 £25,646 £27,500
10% offered a salary of more than £57,500 £60,000 £50,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Somerset

ITSM
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Somerset region.

ITSM Salary Trend in Somerset

ITSM
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing ITSM across the Somerset region over the 3 months to 21 August 2014.

ITSM Salary Histogram in Somerset

ITSM
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Somerset region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Frome - 2 £45,000 -
Taunton - 2 £39,500 -
Yeovil - 1 £62,500 -
ITSM
South West

ITSM
Top 30 Related IT Skills in Somerset

For the 6 months to 21 August 2014, IT jobs across the Somerset region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 24 (96.00%) Service Management
2 15 (60.00%) Windows
3 13 (52.00%) Finance
4 12 (48.00%) SQL Server
4 12 (48.00%) XML
4 12 (48.00%) ITIL
5 11 (44.00%) SLA
5 11 (44.00%) SQL Server Reporting Services
5 11 (44.00%) SQL Server Integration Services
6 10 (40.00%) Oracle
6 10 (40.00%) Service Delivery
6 10 (40.00%) Root Cause Analysis
6 10 (40.00%) Relational Database
7 9 (36.00%) Workflow
7 9 (36.00%) Incident Management
8 7 (28.00%) Microsoft
8 7 (28.00%) Security Cleared
8 7 (28.00%) ITIL Foundation Certificate
9 5 (20.00%) Active Directory
9 5 (20.00%) Windows 7
10 4 (16.00%) SQL
10 4 (16.00%) assyst
10 4 (16.00%) Degree
10 4 (16.00%) Spread Betting
10 4 (16.00%) Computer Science
10 4 (16.00%) SCCM
10 4 (16.00%) Data Analytics
10 4 (16.00%) Analytics
10 4 (16.00%) ServiceNow
11 3 (12.00%) Microsoft Certification

ITSM
Top Related IT Skills in Somerset by Category

For the 6 months to 21 August 2014, IT jobs across the Somerset region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.00%) SharePoint
1 2 (8.00%) SharePoint 2010
Business Applications
1 4 (16.00%) assyst
Communications & Networking
1 1 (4.00%) SAN
Database & Business Intelligence
1 12 (48.00%) SQL Server
2 11 (44.00%) SQL Server Reporting Services
2 11 (44.00%) SQL Server Integration Services
3 10 (40.00%) Relational Database
4 2 (8.00%) SQL Server 2008
Development Applications
1 2 (8.00%) Team Foundation Server
General
1 13 (52.00%) Finance
2 2 (8.00%) Aerospace
3 1 (4.00%) Front Office
3 1 (4.00%) Back Office
Job Titles
1 15 (60.00%) Analyst
2 11 (44.00%) Applications Support
3 10 (40.00%) Senior Analyst
3 10 (40.00%) Applications Support Analyst
3 10 (40.00%) Senior Support Analyst
3 10 (40.00%) Support Analyst
3 10 (40.00%) Senior Applications Support Analyst
4 4 (16.00%) Business Manager
4 4 (16.00%) Service Analyst
5 2 (8.00%) IT Manager
6 1 (4.00%) Senior Consultant
6 1 (4.00%) Consultant
6 1 (4.00%) Infrastructure Analyst
6 1 (4.00%) Support Consultant
6 1 (4.00%) Applications Consultant
6 1 (4.00%) Applications Support Consultant
6 1 (4.00%) Senior Support Consultant
6 1 (4.00%) Service Manager
Libraries, Frameworks & Software Standards
1 12 (48.00%) XML
2 2 (8.00%) XSL
2 2 (8.00%) .NET Framework
2 2 (8.00%) ASP.NET MVC
2 2 (8.00%) ASP.NET Web Forms
2 2 (8.00%) HTML
2 2 (8.00%) .NET
2 2 (8.00%) ASP.NET
2 2 (8.00%) CSS
Miscellaneous
1 4 (16.00%) Spread Betting
1 4 (16.00%) Computer Science
2 3 (12.00%) Management Information System
3 1 (4.00%) Statistics
Operating Systems
1 15 (60.00%) Windows
2 5 (20.00%) Windows 7
3 1 (4.00%) Windows Server 2003
3 1 (4.00%) Windows Server 2008
Processes & Methodologies
1 24 (96.00%) Service Management
2 12 (48.00%) ITIL
3 10 (40.00%) Service Delivery
3 10 (40.00%) Root Cause Analysis
4 9 (36.00%) Workflow
4 9 (36.00%) Incident Management
5 4 (16.00%) Data Analytics
5 4 (16.00%) Analytics
6 2 (8.00%) Scrum
6 2 (8.00%) Information Security
6 2 (8.00%) MVC
6 2 (8.00%) PRINCE2
7 1 (4.00%) PRINCE
7 1 (4.00%) Change Management
7 1 (4.00%) Risk Management
7 1 (4.00%) Resource Management
7 1 (4.00%) Problem Management
7 1 (4.00%) Risk Analysis
7 1 (4.00%) Release Management
7 1 (4.00%) User Acceptance Testing
Programming Languages
1 4 (16.00%) SQL
2 2 (8.00%) T-SQL
2 2 (8.00%) VBScript
2 2 (8.00%) VB
2 2 (8.00%) VB6
2 2 (8.00%) C
2 2 (8.00%) C#
2 2 (8.00%) JavaScript
Qualifications
1 7 (28.00%) Security Cleared
1 7 (28.00%) ITIL Foundation Certificate
2 4 (16.00%) Degree
3 3 (12.00%) Microsoft Certification
4 2 (8.00%) ISEB Practitioner
4 2 (8.00%) MCSD
4 2 (8.00%) ISEB
4 2 (8.00%) PRINCE2 Practitioner
5 1 (4.00%) SC Cleared
5 1 (4.00%) MCP
Quality Assurance & Compliance
1 11 (44.00%) SLA
System Software
1 5 (20.00%) Active Directory
2 1 (4.00%) VMware Infrastructure
Systems Management
1 4 (16.00%) SCCM
Vendors
1 10 (40.00%) Oracle
2 7 (28.00%) Microsoft
3 4 (16.00%) ServiceNow
4 1 (4.00%) VMware
Bath, Avon
Resource Management
Salary: £26000 - £35000 per annum + bonus + benefits
Posted: Yesterday
Bath, Avon
University of Bath
Salary: From £30,728 to £36,661 per annum
Posted: 10 days ago