The table below looks at the statistics for ITSM skills in IT jobs advertised for the Somerset region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 1 October 2016 with a comparison to the same period over the previous 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 65 68 70
Rank change year-on-year
+3 +2
Permanent jobs citing ITSM 9 3 8
As % of all permanent IT jobs located in Somerset 1.40% 0.50% 1.04%
As % of the Processes & Methodologies category 1.54% 0.59% 1.18%
Number of salaries quoted 9 3 4
Median salary £24,000 £38,000 £42,250
Median salary % change year-on-year
-36.84% -10.05%
90% offered a salary of more than £23,500 £25,600 £33,200
10% offered a salary of more than £34,000 £49,600 £57,250
UK excluding London median salary £44,000 £41,674 £37,500
% change year-on-year
+5.58% +11.13%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
586 507 680
As % of all permanent IT jobs located in Somerset 91.42% 84.78% 88.08%
Number of salaries quoted 515 401 544
Median salary £41,000 £37,500 £38,500
Median salary % change year-on-year
+9.33% -2.59%
90% offered a salary of more than £26,000 £26,000 £27,500
10% offered a salary of more than £57,500 £57,500 £54,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Somerset

The demand trend of job ads across the Somerset region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Somerset

ITSM
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Somerset region.

ITSM Salary Trend in Somerset

ITSM
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing ITSM across the Somerset region over the 3 months to 1 October 2016.

ITSM Salary Histogram in Somerset

ITSM
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Somerset region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +4 9 £24,000 -20.66%
ITSM
South West

ITSM
Top 30 Related IT Skills in Somerset

For the 6 months to 1 October 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region with a requirement for ITSM.

1 14 (100.00%) ITIL
2 13 (92.86%) Service Management
3 7 (50.00%) ITIL Certification
4 6 (42.86%) PRINCE2
4 6 (42.86%) Service Delivery
5 5 (35.71%) Change Management
5 5 (35.71%) Windows
5 5 (35.71%) Linux
5 5 (35.71%) Active Directory
6 4 (28.57%) SLA
6 4 (28.57%) Red Hat
6 4 (28.57%) Citrix
6 4 (28.57%) IIS
6 4 (28.57%) Visual Studio
6 4 (28.57%) Eclipse
6 4 (28.57%) Apache
6 4 (28.57%) Tomcat
6 4 (28.57%) C#
6 4 (28.57%) Java
6 4 (28.57%) PHP
6 4 (28.57%) .NET
6 4 (28.57%) Identity Management
6 4 (28.57%) SAML
6 4 (28.57%) VMware
6 4 (28.57%) Jetty
6 4 (28.57%) VMware Infrastructure
6 4 (28.57%) CentOS
6 4 (28.57%) Red Hat Enterprise Linux
6 4 (28.57%) Hyper-V
6 4 (28.57%) Analytical Skills

ITSM
Top Related IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (28.57%) Apache
1 4 (28.57%) IIS
1 4 (28.57%) Jetty
1 4 (28.57%) Tomcat
2 1 (7.14%) Exchange Server 2010
2 1 (7.14%) MS Exchange
Applications
1 1 (7.14%) MS Office
1 1 (7.14%) MS Visio
Communications & Networking
1 1 (7.14%) VPN
Database & Business Intelligence
1 3 (21.43%) BusinessObjects
1 3 (21.43%) Data Warehouse
1 3 (21.43%) OLAP
1 3 (21.43%) Oracle OLAP
1 3 (21.43%) SQL Server
Development Applications
1 4 (28.57%) Eclipse
1 4 (28.57%) Visual Studio
Job Titles
1 7 (50.00%) Analyst
2 4 (28.57%) Applications Engineer
2 4 (28.57%) Applications Support
2 4 (28.57%) Applications Support Engineer
2 4 (28.57%) Support Engineer
2 4 (28.57%) Web Applications Engineer
2 4 (28.57%) Web Applications Support
2 4 (28.57%) Web Engineer
2 4 (28.57%) Web Support Engineer
3 3 (21.43%) Change Analyst
3 3 (21.43%) Change Management Analyst
3 3 (21.43%) Change Manager
3 3 (21.43%) IT Analyst
3 3 (21.43%) IT Security Analyst
3 3 (21.43%) IT Security Manager
3 3 (21.43%) ITIL Change Analyst
3 3 (21.43%) ITIL Change Manager
3 3 (21.43%) ITIL Manager
3 3 (21.43%) Security Analyst
3 3 (21.43%) Security Manager
Libraries, Frameworks & Software Standards
1 4 (28.57%) .NET
1 4 (28.57%) SAML
Miscellaneous
1 4 (28.57%) Analytical Skills
2 3 (21.43%) Management Information System
2 3 (21.43%) Visualisation
3 1 (7.14%) Handset
Operating Systems
1 5 (35.71%) Linux
1 5 (35.71%) Windows
2 4 (28.57%) CentOS
2 4 (28.57%) Red Hat Enterprise Linux
2 4 (28.57%) Windows Server
3 1 (7.14%) Windows 10
3 1 (7.14%) Windows 7
3 1 (7.14%) Windows Server 2003
3 1 (7.14%) Windows Server 2008
3 1 (7.14%) Windows Server 2012
Processes & Methodologies
1 14 (100.00%) ITIL
2 13 (92.86%) Service Management
3 6 (42.86%) PRINCE2
3 6 (42.86%) Service Delivery
4 5 (35.71%) Change Management
5 4 (28.57%) Identity Access Management
5 4 (28.57%) Identity Management
6 3 (21.43%) Agile Software Development
6 3 (21.43%) Analytics
6 3 (21.43%) Business Analysis
6 3 (21.43%) Business Intelligence
6 3 (21.43%) Change Control
6 3 (21.43%) Data Cleansing
6 3 (21.43%) Data Modelling
6 3 (21.43%) Data Security
6 3 (21.43%) ETL
6 3 (21.43%) Incident Management
6 3 (21.43%) Metadata Management
6 3 (21.43%) Penetration Testing
6 3 (21.43%) Risk Management
Programming Languages
1 4 (28.57%) C#
1 4 (28.57%) Java
1 4 (28.57%) PHP
2 3 (21.43%) SQL
Qualifications
1 7 (50.00%) ITIL Certification
2 3 (21.43%) CISA
2 3 (21.43%) CISSP
3 1 (7.14%) Degree
3 1 (7.14%) Security Cleared
Quality Assurance & Compliance
1 4 (28.57%) SLA
System Software
1 5 (35.71%) Active Directory
2 4 (28.57%) Hyper-V
2 4 (28.57%) Virtual Machines
2 4 (28.57%) VMware Infrastructure
Systems Management
1 1 (7.14%) Nagios
1 1 (7.14%) SCOM
Vendors
1 4 (28.57%) Citrix
1 4 (28.57%) Red Hat
1 4 (28.57%) VMware
2 3 (21.43%) Oracle
2 3 (21.43%) SAP
3 1 (7.14%) Adobe
3 1 (7.14%) Sage