The first table below looks at the demand for ITSM skills in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Somerset region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 68 51 63
Rank change year-on-year
-17 +12
Permanent jobs citing ITSM 7 9 1
As % of all permanent IT jobs located in Somerset 0.90% 1.57% 0.19%
As % of the Processes & Methodologies category 1.11% 2.08% 0.24%
Number of salaries quoted 7 9 1
Average salary £39,500 £35,000 £23,250
Average salary % change year-on-year
+12.85% +50.53%
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%
Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
631 432 415
As % of all permanent IT jobs located in Somerset 80.79% 75.52% 77.72%
Number of salaries quoted 553 381 376
Average salary £42,500 £37,500 £37,500
Average salary % change year-on-year
+13.33% -
90% offered a salary of more than £28,500 £25,000 £27,500
10% offered a salary of more than £55,000 £60,000 £50,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
ITSM
South West

ITSM
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Somerset

ITSM
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Somerset region.

ITSM Salary Trend in Somerset

ITSM
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing ITSM across the Somerset region over the 3 months to 22 July 2014.

ITSM Salary Histogram in Somerset

ITSM
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Somerset region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -21 3 £34,000 -2.85%
Frome - 2 £45,000 -
Taunton - 1 £39,500 - 1
Yeovil - 1 £62,500 -
ITSM
South West

ITSM
Top 30 Related IT Skills in Somerset

For the 6 months to 22 July 2014, IT jobs across the Somerset region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 27 (96.43%) Service Management
2 19 (67.86%) Windows
2 19 (67.86%) SQL Server
2 19 (67.86%) Finance
2 19 (67.86%) SQL Server Reporting Services
2 19 (67.86%) SQL Server Integration Services
3 18 (64.29%) Oracle
3 18 (64.29%) Relational Database
4 17 (60.71%) SLA
4 17 (60.71%) XML
5 16 (57.14%) Root Cause Analysis
5 16 (57.14%) Workflow
6 15 (53.57%) Service Delivery
7 8 (28.57%) ITIL
8 5 (17.86%) Incident Management
9 4 (14.29%) Computer Science
9 4 (14.29%) Data Analytics
9 4 (14.29%) Analytics
9 4 (14.29%) ServiceNow
9 4 (14.29%) Degree
9 4 (14.29%) Spread Betting
10 3 (10.71%) Security Cleared
10 3 (10.71%) Management Information System
10 3 (10.71%) SQL
11 2 (7.14%) Microsoft
11 2 (7.14%) Microsoft Certification
11 2 (7.14%) Information Security
11 2 (7.14%) Aerospace
11 2 (7.14%) ITIL Foundation Certificate
12 1 (3.57%) VMware Infrastructure

ITSM
Top Related IT Skills in Somerset by Category

For the 6 months to 22 July 2014, IT jobs across the Somerset region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.57%) SharePoint 2010
1 1 (3.57%) SharePoint
Communications & Networking
1 1 (3.57%) SAN
Database & Business Intelligence
1 19 (67.86%) SQL Server
1 19 (67.86%) SQL Server Reporting Services
1 19 (67.86%) SQL Server Integration Services
2 18 (64.29%) Relational Database
3 1 (3.57%) SQL Server 2008
Development Applications
1 1 (3.57%) Team Foundation Server
General
1 19 (67.86%) Finance
2 2 (7.14%) Aerospace
3 1 (3.57%) Front Office
3 1 (3.57%) Back Office
Job Titles
1 22 (78.57%) Analyst
2 19 (67.86%) Applications Support
3 17 (60.71%) Support Analyst
3 17 (60.71%) Senior Applications Support Analyst
3 17 (60.71%) Applications Support Analyst
3 17 (60.71%) Senior Support Analyst
3 17 (60.71%) Senior Analyst
4 4 (14.29%) Service Analyst
5 2 (7.14%) IT Manager
6 1 (3.57%) Service Manager
6 1 (3.57%) Infrastructure Analyst
6 1 (3.57%) Support Consultant
6 1 (3.57%) Applications Consultant
6 1 (3.57%) Support Team Leader
6 1 (3.57%) Senior Support Consultant
6 1 (3.57%) Team Leader
6 1 (3.57%) Applications Support Consultant
6 1 (3.57%) Senior Consultant
6 1 (3.57%) Consultant
Libraries, Frameworks & Software Standards
1 17 (60.71%) XML
2 1 (3.57%) ASP.NET MVC
2 1 (3.57%) ASP.NET Web Forms
2 1 (3.57%) .NET Framework
2 1 (3.57%) .NET
2 1 (3.57%) HTML
2 1 (3.57%) XSL
2 1 (3.57%) ASP.NET
2 1 (3.57%) CSS
Miscellaneous
1 4 (14.29%) Computer Science
1 4 (14.29%) Spread Betting
2 3 (10.71%) Management Information System
3 1 (3.57%) Statistics
Operating Systems
1 19 (67.86%) Windows
2 1 (3.57%) Windows Server 2008
2 1 (3.57%) Windows 7
2 1 (3.57%) Windows Server 2003
Processes & Methodologies
1 27 (96.43%) Service Management
2 16 (57.14%) Root Cause Analysis
2 16 (57.14%) Workflow
3 15 (53.57%) Service Delivery
4 8 (28.57%) ITIL
5 5 (17.86%) Incident Management
6 4 (14.29%) Data Analytics
6 4 (14.29%) Analytics
7 2 (7.14%) Information Security
8 1 (3.57%) Capacity Planning
8 1 (3.57%) Continuous Improvement
8 1 (3.57%) Resource Management
8 1 (3.57%) Scrum
8 1 (3.57%) Change Management
8 1 (3.57%) MVC
8 1 (3.57%) Risk Management
8 1 (3.57%) Problem Management
8 1 (3.57%) Risk Analysis
8 1 (3.57%) Release Management
8 1 (3.57%) User Acceptance Testing
Programming Languages
1 3 (10.71%) SQL
2 1 (3.57%) VB6
2 1 (3.57%) T-SQL
2 1 (3.57%) VBScript
2 1 (3.57%) VB
2 1 (3.57%) C
2 1 (3.57%) C#
2 1 (3.57%) JavaScript
Qualifications
1 4 (14.29%) Degree
2 3 (10.71%) Security Cleared
3 2 (7.14%) Microsoft Certification
3 2 (7.14%) ITIL Foundation Certificate
4 1 (3.57%) PRINCE2 Practitioner
4 1 (3.57%) SC Cleared
4 1 (3.57%) ISEB Practitioner
4 1 (3.57%) ISEB
4 1 (3.57%) MCP
4 1 (3.57%) MCSD
Quality Assurance & Compliance
1 17 (60.71%) SLA
System Software
1 1 (3.57%) VMware Infrastructure
1 1 (3.57%) Active Directory
Vendors
1 18 (64.29%) Oracle
2 4 (14.29%) ServiceNow
3 2 (7.14%) Microsoft
4 1 (3.57%) VMware
Taunton, Somerset
UKHO
Salary: £23,680 + benefits
Posted: 3 days ago