The table below looks at the statistics for SLA skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 30 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 86 89 81
Rank change year-on-year
+3 -8
Permanent jobs citing SLA 176 196 194
As % of all permanent IT jobs located in the South West 3.38% 3.25% 3.12%
As % of the Quality Assurance & Compliance category 33.59% 30.53% 27.75%
Number of salaries quoted 159 170 159
Median salary £31,500 £35,000 £32,500
Median salary % change year-on-year
-10.00% +7.69%
90% offered a salary of more than £19,900 £21,000 £21,360
10% offered a salary of more than £53,000 £46,000 £55,000
UK excluding London median salary £34,000 £34,000 £34,000
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the South West region.

Quality Assurance & Compliance Category
South West
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
524 642 699
As % of all permanent IT jobs located in the South West 10.06% 10.65% 11.26%
Number of salaries quoted 450 510 541
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £23,000 £22,500
10% offered a salary of more than £70,000 £65,000 £57,000
UK excluding London median salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

SLA
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the South West

SLA
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the South West region.

SLA Salary Trend in the South West

SLA
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing SLA across the South West region over the 3 months to 30 June 2016.

SLA Salary Histogram in the South West

SLA
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South West region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +54 56 £28,250 -20.78% 9
Wiltshire -5 43 £30,000 -17.52% 1
Gloucestershire -2 29 £36,000 +2.85% 6
Somerset +4 28 £32,500 +25.00%
Devon +4 16 £42,500 +73.46% 1
Dorset -6 1 £29,500 -21.33% 4
SLA
England

SLA
Top 30 Related IT Skills in the South West

For the 6 months to 30 June 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for SLA.

1 175 (51.78%) ITIL
2 124 (36.69%) Windows
3 122 (36.09%) Microsoft
4 83 (24.56%) VMware
5 79 (23.37%) Service Delivery
6 72 (21.30%) Active Directory
7 71 (21.01%) Firewall
7 71 (21.01%) Finance
8 68 (20.12%) MS Exchange
9 60 (17.75%) SQL
10 56 (16.57%) Cisco
10 56 (16.57%) TCP/IP
11 53 (15.68%) Exchange Server 2010
12 52 (15.38%) WAN
13 49 (14.50%) SQL Server
14 48 (14.20%) Windows Server
15 47 (13.91%) ITIL Certification
16 44 (13.02%) MS Office
17 43 (12.72%) Windows Server 2003
17 43 (12.72%) Change Management
18 42 (12.43%) LAN
18 42 (12.43%) Windows Server 2012
18 42 (12.43%) Security Cleared
19 41 (12.13%) Office 365
19 41 (12.13%) Degree
19 41 (12.13%) VPN
19 41 (12.13%) Mentoring
20 39 (11.54%) Linux
20 39 (11.54%) Problem Management
21 38 (11.24%) MS Excel

SLA
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 68 (20.12%) MS Exchange
2 53 (15.68%) Exchange Server 2010
3 31 (9.17%) Exchange Server 2007
4 14 (4.14%) SharePoint
5 11 (3.25%) BizTalk Server
6 10 (2.96%) IIS
7 5 (1.48%) Blackberry Enterprise Server
7 5 (1.48%) WebSphere
8 3 (0.89%) CMS
8 3 (0.89%) MQSeries
8 3 (0.89%) Skype for Business
8 3 (0.89%) Tomcat
9 2 (0.59%) Exchange Server 2003
10 1 (0.30%) Exchange Server 2013
10 1 (0.30%) Office Communications Server
Applications
1 44 (13.02%) MS Office
2 38 (11.24%) MS Excel
3 11 (3.25%) MS PowerPoint
4 2 (0.59%) MS Visio
Business Applications
1 10 (2.96%) Dynamics CRM
2 6 (1.78%) SAP IS-U
3 5 (1.48%) Salesforce.com CRM
3 5 (1.48%) SAP Oil and Gas
4 1 (0.30%) Oracle EBS
Cloud Services
1 41 (12.13%) Office 365
2 6 (1.78%) Amazon AWS
3 5 (1.48%) SaaS
4 3 (0.89%) Microsoft Azure
Communications & Networking
1 71 (21.01%) Firewall
2 56 (16.57%) TCP/IP
3 52 (15.38%) WAN
4 42 (12.43%) LAN
5 41 (12.13%) VPN
6 38 (11.24%) DNS
7 25 (7.40%) MPLS
8 23 (6.80%) VoIP
9 19 (5.62%) Internet
9 19 (5.62%) OSPF
10 18 (5.33%) DHCP
11 16 (4.73%) Cisco ASA
11 16 (4.73%) SAN
12 13 (3.85%) BGP
12 13 (3.85%) Remote Desktop
12 13 (3.85%) SMTP
13 11 (3.25%) NetScreen
14 10 (2.96%) Wi-Fi
15 9 (2.66%) HTTP
15 9 (2.66%) SSL
Database & Business Intelligence
1 49 (14.50%) SQL Server
2 23 (6.80%) SQL Server 2008
3 14 (4.14%) Relational Database
4 12 (3.55%) RDBMS
5 11 (3.25%) SQL Server 2012
6 8 (2.37%) MS Access
7 6 (1.78%) Crystal Reports
7 6 (1.78%) SQL Server Reporting Services
8 5 (1.48%) BusinessObjects
8 5 (1.48%) DB2
9 3 (0.89%) ActiveReports
10 2 (0.59%) SQL Server 2005
11 1 (0.30%) MySQL
11 1 (0.30%) Oracle BI EE
11 1 (0.30%) QlikView
11 1 (0.30%) SQL Server 2014
11 1 (0.30%) SQL Server Integration Services
Development Applications
1 17 (5.03%) JUnit
2 15 (4.44%) Maven
3 4 (1.18%) Git (software)
3 4 (1.18%) Subversion
4 3 (0.89%) Jenkins
4 3 (0.89%) SonarQube
5 2 (0.59%) Eclipse
5 2 (0.59%) Robot Framework
5 2 (0.59%) SoapUI
6 1 (0.30%) IntelliJ
6 1 (0.30%) PVCS
General
1 71 (21.01%) Finance
2 30 (8.88%) Banking
3 20 (5.92%) Telecoms
4 17 (5.03%) Retail
5 9 (2.66%) Electronics
6 8 (2.37%) Manufacturing
7 7 (2.07%) Marketing
8 6 (1.78%) Back Office
9 5 (1.48%) Billing
10 4 (1.18%) Legal
11 2 (0.59%) Law
12 1 (0.30%) Advertising
12 1 (0.30%) Automotive
Job Titles
1 100 (29.59%) Analyst
2 54 (15.98%) Support Analyst
3 49 (14.50%) Applications Support
3 49 (14.50%) Support Engineer
4 34 (10.06%) 2nd Line Support
5 33 (9.76%) Applications Support Analyst
6 24 (7.10%) Network Engineer
7 23 (6.80%) Developer
7 23 (6.80%) Service Manager
8 20 (5.92%) Senior Analyst
9 19 (5.62%) Administrator
9 19 (5.62%) Senior Support Analyst
10 18 (5.33%) 3rd Line Engineer
11 17 (5.03%) Senior Applications Support
11 17 (5.03%) Senior Applications Support Analyst
11 17 (5.03%) Service Analyst
11 17 (5.03%) Service Desk Analyst
11 17 (5.03%) Team Leader
12 16 (4.73%) 2nd Line Engineer
12 16 (4.73%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 27 (7.99%) Web Services
2 18 (5.33%) XML
3 14 (4.14%) Spring
4 9 (2.66%) .NET
5 6 (1.78%) ASP.NET
6 5 (1.48%) .NET Framework
6 5 (1.48%) HTML
7 4 (1.18%) CSS
7 4 (1.18%) Flash
8 3 (0.89%) ASP.NET MVC
8 3 (0.89%) BAPI
8 3 (0.89%) J2EE
8 3 (0.89%) SAP ALE
8 3 (0.89%) SAP Smart Forms
8 3 (0.89%) WebCenter
9 2 (0.59%) Hibernate
9 2 (0.59%) SOAP
9 2 (0.59%) XSL
10 1 (0.30%) Middleware
10 1 (0.30%) SAP XI
Miscellaneous
1 37 (10.95%) Data Centre
2 34 (10.06%) Analytical Skills
3 30 (8.88%) Management Information System
4 21 (6.21%) Credit Risk
4 21 (6.21%) Driving Licence
4 21 (6.21%) SWIFT
5 15 (4.44%) Statistics
6 13 (3.85%) Computer Science
7 11 (3.25%) Mathematics
7 11 (3.25%) PKI
8 6 (1.78%) Blackberry
9 5 (1.48%) Enterprise Software
9 5 (1.48%) FMCG
9 5 (1.48%) Mobile Banking
10 4 (1.18%) CMDB
10 4 (1.18%) Internet of Things
10 4 (1.18%) Performance Metrics
11 3 (0.89%) Fat Client
11 3 (0.89%) Replication
11 3 (0.89%) Thin Client
Operating Systems
1 124 (36.69%) Windows
2 48 (14.20%) Windows Server
3 43 (12.72%) Windows Server 2003
4 42 (12.43%) Windows Server 2012
5 39 (11.54%) Linux
6 21 (6.21%) Windows 7
7 16 (4.73%) Windows Server 2008
8 15 (4.44%) Windows 8
9 11 (3.25%) Apple iOS
10 5 (1.48%) Unix
11 2 (0.59%) Mac OS X
11 2 (0.59%) Windows XP
12 1 (0.30%) Windows 10
12 1 (0.30%) Windows 2000 Server
Processes & Methodologies
1 175 (51.78%) ITIL
2 79 (23.37%) Service Delivery
3 43 (12.72%) Change Management
4 41 (12.13%) Mentoring
5 39 (11.54%) Problem Management
6 31 (9.17%) Data Analysis
7 30 (8.88%) CRM
7 30 (8.88%) Performance Monitoring
8 28 (8.28%) User Acceptance Testing
9 26 (7.69%) Agile Software Development
10 24 (7.10%) Time Management
11 23 (6.80%) Wealth Management
12 22 (6.51%) Incident Management
13 21 (6.21%) Service Management
14 17 (5.03%) Load Balancing
15 16 (4.73%) Configuration Management
16 15 (4.44%) Performance Management
16 15 (4.44%) PRINCE2
17 14 (4.14%) Refactoring
18 12 (3.55%) Supplier Management
Programming Languages
1 60 (17.75%) SQL
2 23 (6.80%) Java
3 20 (5.92%) PowerShell
4 18 (5.33%) T-SQL
5 14 (4.14%) C
6 6 (1.78%) VB
7 4 (1.18%) ABAP
7 4 (1.18%) C#
7 4 (1.18%) JavaScript
8 3 (0.89%) C++
8 3 (0.89%) Perl
8 3 (0.89%) PL/SQL
8 3 (0.89%) Python
9 1 (0.30%) LINC
9 1 (0.30%) VBA
9 1 (0.30%) VBScript
Qualifications
1 47 (13.91%) ITIL Certification
2 42 (12.43%) Security Cleared
3 41 (12.13%) Degree
4 37 (10.95%) Cisco Certification
5 33 (9.76%) SC Cleared
6 26 (7.69%) Microsoft Certification
7 19 (5.62%) CCNP
8 18 (5.33%) CCNA
9 16 (4.73%) MCSE
10 11 (3.25%) ISTQB
10 11 (3.25%) ISTQB Foundation Certification
11 10 (2.96%) DV Cleared
12 8 (2.37%) VMware Certified Professional (VCP)
13 7 (2.07%) CCNP Voice
14 6 (1.78%) ISEB
15 5 (1.48%) ITIL Foundation Certificate
16 4 (1.18%) GIAC
16 4 (1.18%) MCSA
16 4 (1.18%) NCIE
17 3 (0.89%) HND
Quality Assurance & Compliance
1 20 (5.92%) QA
2 8 (2.37%) ISO/IEC 27001
3 4 (1.18%) Data Quality
4 3 (0.89%) ISO 9001
5 2 (0.59%) PCI DSS
System Software
1 72 (21.30%) Active Directory
2 37 (10.95%) VMware Infrastructure
3 23 (6.80%) XenApp
4 9 (2.66%) vSphere
5 8 (2.37%) Virtual Desktop
6 7 (2.07%) Hyper-V
7 6 (1.78%) VMware ESX
8 4 (1.18%) Firmware
8 4 (1.18%) ISA Server
8 4 (1.18%) Terminal Server
8 4 (1.18%) Virtual Machines
9 3 (0.89%) Samba
9 3 (0.89%) Terminal Services
10 2 (0.59%) XenDesktop
11 1 (0.30%) XenServer
Systems Management
1 15 (4.44%) SCOM
2 12 (3.55%) Norton AntiVirus
3 11 (3.25%) SCCM
4 7 (2.07%) Cisco CUCM
4 7 (2.07%) Cisco UCCE
4 7 (2.07%) Cisco UCCX
5 6 (1.78%) Cisco IPCC
5 6 (1.78%) vRealize
6 4 (1.18%) AirWatch
6 4 (1.18%) WSUS
7 3 (0.89%) Backup Exec
7 3 (0.89%) Systems Management Server (SMS)
8 2 (0.59%) Microsoft Intune
8 2 (0.59%) MOM
9 1 (0.30%) HP SIM
9 1 (0.30%) Microsoft Clustering
9 1 (0.30%) NetBackup
9 1 (0.30%) OpenView
9 1 (0.30%) Symantec Enterprise Vault
Vendors
1 122 (36.09%) Microsoft
2 83 (24.56%) VMware
3 56 (16.57%) Cisco
4 34 (10.06%) Citrix
5 21 (6.21%) Bloomberg
5 21 (6.21%) Reuters
5 21 (6.21%) SAP
6 20 (5.92%) CheckPoint
7 18 (5.33%) Remedy
8 16 (4.73%) HP
8 16 (4.73%) Juniper
9 12 (3.55%) Symantec
10 10 (2.96%) NetApp
10 10 (2.96%) Salesforce.com
11 8 (2.37%) IBM
12 7 (2.07%) Oracle
13 6 (1.78%) Apple
14 5 (1.48%) ArcSight
14 5 (1.48%) Dell
14 5 (1.48%) Informatica
Gloucester, Gloucestershire
Harvey Nash plc
Salary: £20000 - £22000 per annum
Posted: 2 days ago
Bristol, Avon
Haybrook IT Resourcing Ltd
Salary: From £35,000 to £45,000 per annum
Posted: Yesterday
Gloucestershire
Harvey Nash plc
Salary: £22000 - £26000 per annum
Posted: 2 days ago
Bristol, Avon
Experis Ltd
Salary: £35000 - £41000 per annum + Benefits + Bonus
Posted: 3 days ago
Bournemouth, Dorset
4Com Plc
Salary: Competitive +Audi A1*
Posted: 3 days ago
Gloucester, Gloucestershire
Informatiq Consulting
Salary: £65000 per annum + Pension + Medical
Posted: Yesterday
Bristol, Avon
Haybrook IT Resourcing Ltd
Salary: From £35,000 to £45,000 per annum + benefits + progression
Posted: 3 days ago
Gloucestershire
People Source Consulting
Salary: £21000 - £225000 per annum
Posted: 2 days ago
Bristol, Avon
Harvey Nash plc
Salary: £20000 - £25000 per annum + 20% Shift Allowance + Benefits
Posted: 5 days ago
Chippenham
Capita plc
Salary: £25000 - £28000 per annum
Posted: 7 days ago
Exeter, Devon
Redrock Consulting Ltd
Salary: £18000.00 - £20000.00 per annum
Posted: 3 days ago
Bristol, Avon
Cognizant
Posted: 6 days ago
Bristol, Avon
intY
Salary: £17,000 per annum + great benefits
Posted: 14 days ago
Poole
Hays Specialist Recruitment Ltd
Salary: £27000.00 - £32000.00 per annum
Posted: 24 days ago
Bristol
CPS Group Limited
Salary: £18000 - £25000 per annum + Excellent benefits
Posted: 10 days ago
Bristol, Avon
Orchard Computer Services
Salary: Competitive Salary + Benefits
Posted: 16 days ago
Bournemouth
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £40000.00 per annum
Posted: 22 days ago