The table below looks at the statistics for SLA skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 96 91 79
Rank change year-on-year
-5 -12
Permanent jobs citing SLA 169 190 196
As % of all permanent IT jobs located in the South West 2.99% 3.07% 3.40%
As % of the Quality Assurance & Compliance category 30.18% 33.04% 27.84%
Number of salaries quoted 145 144 158
Average salary £32,000 £34,000 £32,500
Average salary % change year-on-year
-5.88% +4.61%
90% offered a salary of more than £20,000 £22,000 £18,500
10% offered a salary of more than £55,500 £47,200 £47,500
UK excluding London average salary £35,000 £35,000 £32,500
% change year-on-year
- +7.69%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the South West region.

Quality Assurance & Compliance Category
South West
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
560 575 704
As % of all permanent IT jobs located in the South West 9.90% 9.30% 12.21%
Number of salaries quoted 487 449 552
Average salary £45,000 £37,500 £40,000
Average salary % change year-on-year
+20.00% -6.25%
90% offered a salary of more than £27,000 £25,000 £25,000
10% offered a salary of more than £67,500 £60,000 £55,000
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%

SLA
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the South West region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the South West

SLA
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the South West region.

SLA Salary Trend in the South West

SLA
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing SLA across the South West region over the 3 months to 29 April 2016.

SLA Salary Histogram in the South West

SLA
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the South West region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -5 54 £32,000 -8.57% 1
Gloucestershire +4 34 £43,000 +22.85% 6
Somerset +20 31 £35,000 +9.37% 3
Bristol -35 26 £29,000 -10.76% 3
Dorset +15 11 £16,500 -52.85% 1
Devon +2 7 £42,500 +50.44% 1
Cornwall -12 2 £21,000 +7.69%
SLA
England

SLA
Top 30 Related IT Skills in the South West

For the 6 months to 29 April 2016, IT jobs across the South West region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 153 (50.00%) ITIL
2 105 (34.31%) Windows
3 102 (33.33%) Microsoft
4 94 (30.72%) Service Delivery
5 83 (27.12%) Finance
6 62 (20.26%) Active Directory
7 54 (17.65%) SQL
8 53 (17.32%) MS Exchange
9 50 (16.34%) VMware
10 47 (15.36%) MS Office
11 46 (15.03%) Exchange Server 2010
12 43 (14.05%) SQL Server
12 43 (14.05%) Windows Server
13 42 (13.73%) TCP/IP
14 41 (13.40%) Analytical Skills
14 41 (13.40%) Degree
14 41 (13.40%) Problem Management
15 40 (13.07%) Firewall
16 38 (12.42%) Cisco
16 38 (12.42%) Security Cleared
17 37 (12.09%) Mentoring
18 36 (11.76%) Citrix
19 34 (11.11%) ITIL Certification
19 34 (11.11%) VPN
19 34 (11.11%) WAN
19 34 (11.11%) Banking
20 33 (10.78%) LAN
21 31 (10.13%) Change Management
21 31 (10.13%) Wealth Management
21 31 (10.13%) Data Analysis

SLA
Top Related IT Skills in the South West by Category

For the 6 months to 29 April 2016, IT jobs across the South West region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 53 (17.32%) MS Exchange
2 46 (15.03%) Exchange Server 2010
3 22 (7.19%) Exchange Server 2007
4 13 (4.25%) SharePoint
5 11 (3.59%) Blackberry Enterprise Server
5 11 (3.59%) IIS
6 10 (3.27%) BizTalk Server
7 3 (0.98%) MQSeries
8 2 (0.65%) Exchange Server 2003
8 2 (0.65%) Tomcat
9 1 (0.33%) Apache Pig
9 1 (0.33%) WebSphere
Applications
1 47 (15.36%) MS Office
2 30 (9.80%) MS Excel
3 5 (1.63%) MS PowerPoint
Business Applications
1 7 (2.29%) SAP IS-U
1 7 (2.29%) SAP Oil and Gas
2 6 (1.96%) Dynamics CRM
3 5 (1.63%) Salesforce.com CRM
Cloud Services
1 18 (5.88%) Office 365
2 5 (1.63%) SaaS
3 2 (0.65%) Microsoft Azure
4 1 (0.33%) Amazon AWS
Communications & Networking
1 42 (13.73%) TCP/IP
2 40 (13.07%) Firewall
3 34 (11.11%) VPN
3 34 (11.11%) WAN
4 33 (10.78%) LAN
5 19 (6.21%) DNS
6 13 (4.25%) VoIP
7 12 (3.92%) MPLS
8 11 (3.59%) DHCP
8 11 (3.59%) OSPF
8 11 (3.59%) Remote Desktop
9 10 (3.27%) Unified Communications
10 9 (2.94%) BGP
10 9 (2.94%) Cisco ASA
10 9 (2.94%) Internet
10 9 (2.94%) SSL
11 8 (2.61%) Cisco Nexus
11 8 (2.61%) EIGRP
12 7 (2.29%) HSRP
12 7 (2.29%) VRRP
Database & Business Intelligence
1 43 (14.05%) SQL Server
2 27 (8.82%) SQL Server 2008
3 11 (3.59%) MS Access
4 10 (3.27%) SQL Server 2012
5 5 (1.63%) DB2
5 5 (1.63%) RDBMS
5 5 (1.63%) Relational Database
6 4 (1.31%) SQL Server 2014
7 2 (0.65%) SQL Server 2016
7 2 (0.65%) SQL Server Reporting Services
8 1 (0.33%) Apache Hive
8 1 (0.33%) Big Data
8 1 (0.33%) BusinessObjects
8 1 (0.33%) Crystal Reports
8 1 (0.33%) Hadoop
8 1 (0.33%) MySQL
8 1 (0.33%) QlikView
8 1 (0.33%) SQL Server 2005
Development Applications
1 10 (3.27%) JUnit
2 8 (2.61%) Maven
3 4 (1.31%) Git (software)
3 4 (1.31%) Subversion
4 3 (0.98%) Jenkins
4 3 (0.98%) SonarQube
5 2 (0.65%) Eclipse
5 2 (0.65%) Robot Framework
5 2 (0.65%) SoapUI
6 1 (0.33%) IntelliJ
General
1 83 (27.12%) Finance
2 34 (11.11%) Banking
3 22 (7.19%) Telecoms
4 21 (6.86%) Retail
5 10 (3.27%) Marketing
6 9 (2.94%) Back Office
7 8 (2.61%) Electronics
7 8 (2.61%) Manufacturing
8 4 (1.31%) Billing
9 3 (0.98%) Advertising
9 3 (0.98%) Law
10 1 (0.33%) Legal
Job Titles
1 104 (33.99%) Analyst
2 54 (17.65%) Support Analyst
3 46 (15.03%) Applications Support
4 34 (11.11%) Applications Support Analyst
5 33 (10.78%) Team Leader
6 30 (9.80%) Support Engineer
7 29 (9.48%) Service Analyst
7 29 (9.48%) Service Desk Analyst
8 28 (9.15%) 2nd Line Support
8 28 (9.15%) IT Support
9 25 (8.17%) Support Team Leader
10 22 (7.19%) Service Manager
11 19 (6.21%) Senior Analyst
12 18 (5.88%) Senior Support Analyst
13 17 (5.56%) Developer
13 17 (5.56%) Services Delivery Manager
14 16 (5.23%) Administrator
14 16 (5.23%) Delivery Manager
15 15 (4.90%) 2nd Line Support Analyst
15 15 (4.90%) IT Manager
Libraries, Frameworks & Software Standards
1 14 (4.58%) XML
2 13 (4.25%) Web Services
3 7 (2.29%) Spring
4 4 (1.31%) BAPI
4 4 (1.31%) Flash
4 4 (1.31%) SAP ALE
4 4 (1.31%) SAP Smart Forms
5 3 (0.98%) .NET
5 3 (0.98%) CSS
5 3 (0.98%) J2EE
6 2 (0.65%) ASP.NET
6 2 (0.65%) ASP.NET MVC
6 2 (0.65%) Hibernate
6 2 (0.65%) HTML
6 2 (0.65%) SOAP
6 2 (0.65%) WebCenter
6 2 (0.65%) XSL
7 1 (0.33%) Java EE
7 1 (0.33%) JSON
7 1 (0.33%) SAP PI
Miscellaneous
1 41 (13.40%) Analytical Skills
2 28 (9.15%) Data Centre
3 22 (7.19%) Credit Risk
3 22 (7.19%) SWIFT
4 18 (5.88%) Management Information System
5 16 (5.23%) Mathematics
6 15 (4.90%) Statistics
7 13 (4.25%) Driving Licence
8 12 (3.92%) Blackberry
9 8 (2.61%) Video Conferencing
10 7 (2.29%) FMCG
10 7 (2.29%) iPad
10 7 (2.29%) iPhone
10 7 (2.29%) PKI
11 5 (1.63%) Computer Science
11 5 (1.63%) Mobile Banking
12 4 (1.31%) Enterprise Software
12 4 (1.31%) Performance Metrics
13 3 (0.98%) CMDB
13 3 (0.98%) Private Cloud
Operating Systems
1 105 (34.31%) Windows
2 43 (14.05%) Windows Server
3 28 (9.15%) Linux
4 26 (8.50%) Windows Server 2012
5 24 (7.84%) Windows 7
6 23 (7.52%) Windows Server 2008
7 22 (7.19%) Windows 8
7 22 (7.19%) Windows Server 2003
8 12 (3.92%) Apple iOS
9 5 (1.63%) Unix
10 2 (0.65%) Windows XP
11 1 (0.33%) Android
11 1 (0.33%) Windows 2000 Server
Processes & Methodologies
1 153 (50.00%) ITIL
2 94 (30.72%) Service Delivery
3 41 (13.40%) Problem Management
4 37 (12.09%) Mentoring
5 31 (10.13%) Change Management
5 31 (10.13%) Data Analysis
5 31 (10.13%) Wealth Management
6 29 (9.48%) Performance Monitoring
7 27 (8.82%) User Acceptance Testing
8 26 (8.50%) CRM
8 26 (8.50%) Performance Management
8 26 (8.50%) Service Management
8 26 (8.50%) Time Management
9 22 (7.19%) Incident Management
10 21 (6.86%) Agile Software Development
11 18 (5.88%) Coaching
12 17 (5.56%) Continuous Improvement
13 16 (5.23%) Load Balancing
13 16 (5.23%) PRINCE2
13 16 (5.23%) Supplier Management
Programming Languages
1 54 (17.65%) SQL
2 23 (7.52%) C
3 16 (5.23%) Java
4 15 (4.90%) PowerShell
5 12 (3.92%) T-SQL
6 5 (1.63%) ABAP
7 4 (1.31%) VB
7 4 (1.31%) VBA
8 3 (0.98%) C#
8 3 (0.98%) Perl
8 3 (0.98%) Python
9 2 (0.65%) JavaScript
10 1 (0.33%) C++
10 1 (0.33%) Objective-C
Qualifications
1 41 (13.40%) Degree
2 38 (12.42%) Security Cleared
3 34 (11.11%) ITIL Certification
4 26 (8.50%) SC Cleared
5 25 (8.17%) Cisco Certification
6 22 (7.19%) Microsoft Certification
7 16 (5.23%) ISTQB
7 16 (5.23%) ISTQB Foundation Certification
8 13 (4.25%) CCNA
8 13 (4.25%) CCNP
8 13 (4.25%) DV Cleared
9 11 (3.59%) MCSE
10 8 (2.61%) CCNP Voice
10 8 (2.61%) MCDST
10 8 (2.61%) VMware Certified Professional (VCP)
11 7 (2.29%) Citrix Certification
12 6 (1.96%) ISEB
13 5 (1.63%) MCSA
14 4 (1.31%) NCIE
15 3 (0.98%) HND
Quality Assurance & Compliance
1 13 (4.25%) QA
2 7 (2.29%) ISO/IEC 27001
3 2 (0.65%) PCI DSS
4 1 (0.33%) ISO 9000
System Software
1 62 (20.26%) Active Directory
2 26 (8.50%) VMware Infrastructure
3 21 (6.86%) XenApp
4 6 (1.96%) vSphere
5 5 (1.63%) Hyper-V
6 3 (0.98%) Samba
6 3 (0.98%) Terminal Server
6 3 (0.98%) Terminal Services
6 3 (0.98%) XenDesktop
7 2 (0.65%) ISA Server
8 1 (0.33%) Firmware
8 1 (0.33%) KVM
Systems Management
1 18 (5.88%) Norton AntiVirus
2 8 (2.61%) Cisco CUCM
2 8 (2.61%) Cisco UCCE
2 8 (2.61%) Cisco UCCX
2 8 (2.61%) SCOM
3 7 (2.29%) Cisco IPCC
4 6 (1.96%) vRealize
5 3 (0.98%) SCCM
6 2 (0.65%) Systems Management Server (SMS)
7 1 (0.33%) Backup Exec
7 1 (0.33%) MOM
Vendors
1 102 (33.33%) Microsoft
2 50 (16.34%) VMware
3 38 (12.42%) Cisco
4 36 (11.76%) Citrix
5 23 (7.52%) SAP
6 22 (7.19%) Bloomberg
6 22 (7.19%) Reuters
7 21 (6.86%) Remedy
8 18 (5.88%) Symantec
9 13 (4.25%) HP
9 13 (4.25%) Juniper
10 11 (3.59%) CheckPoint
11 10 (3.27%) NetApp
12 8 (2.61%) Intel Security
13 7 (2.29%) Salesforce.com
14 6 (1.96%) IBM
15 5 (1.63%) Dell
16 4 (1.31%) Apple
16 4 (1.31%) Nokia
16 4 (1.31%) Oracle
Bath, Avon
Sanderson
Salary: £40000 - £45000 per annum
Posted: 13 hours ago
Gloucestershire
ISL
Salary: £30000 - £45000 per annum
Posted: Yesterday
Cirencester, Gloucestershire
AAP3
Salary: £30000.00 - £34000.00 per annum + benefits
Posted: Yesterday
Bristol, Avon
Sanderson
Salary: £30000.00 - £35000.00 per annum
Posted: 3 days ago
Bristol, Avon
Harvey Nash plc
Salary: £20000 - £26000 per annum + 15% Bouns + Bens
Posted: 4 days ago
Poole, Dorset
LV
Salary: Competitive
Posted: 4 days ago
Cheltenham
CPS Group Limited
Salary: £14000 - £25000 per annum + Excellent benefits
Posted: 10 days ago
Bristol
Recruitment Genius Ltd
Salary: £30000 - £35000 per annum
Posted: 15 days ago
Cheltenham
Hays Specialist Recruitment Ltd
Salary: £37000 - £55000.00 per annum + car allowance + benefits
Posted: 15 days ago
Wiltshire
Capita Internal Resourcing
Salary: £22000.00 - £30000.00 per annum
Posted: 21 days ago
Taunton
CPS Group Limited
Salary: £24000 - £28000 per annum + benefits package
Posted: 25 days ago
Taunton
CPS Group Limited
Salary: £28000 - £35000 per annum + benefits package
Posted: 25 days ago
Gloucester
People Source Consulting
Salary: £75000 - £85000 per annum
Posted: 25 days ago