The table below looks at the statistics for SLA skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 89 74 77
Rank change year-on-year
-15 +3
Permanent jobs citing SLA 173 225 219
As % of all permanent IT jobs located in the South West 3.10% 3.78% 3.55%
As % of the Quality Assurance & Compliance category 31.12% 32.28% 34.76%
Number of salaries quoted 139 198 184
Median salary £32,500 £36,000 £30,000
Median salary % change year-on-year
-9.72% +20.00%
90% offered a salary of more than £21,000 £22,000 £20,500
10% offered a salary of more than £50,000 £53,300 £60,000
UK excluding London median salary £35,500 £35,000 £32,500
% change year-on-year
+1.42% +7.69%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the South West region.

Quality Assurance & Compliance Category
South West
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
556 697 630
As % of all permanent IT jobs located in the South West 9.96% 11.71% 10.20%
Number of salaries quoted 455 595 520
Median salary £42,000 £42,500 £37,500
Median salary % change year-on-year
-1.17% +13.33%
90% offered a salary of more than £25,000 £25,000 £22,000
10% offered a salary of more than £65,000 £65,000 £57,500
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

SLA
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the South West

SLA
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the South West region.

SLA Salary Trend in the South West

SLA
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing SLA across the South West region over the 3 months to 25 September 2016.

SLA Salary Histogram in the South West

SLA
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South West region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire -1 53 £24,000 -36.00% 2
Bristol +3 51 £37,500 - 2
Wiltshire -37 27 £32,500 -13.33% 1
Somerset -4 18 £44,500 +71.15% 9
Cornwall -8 13 - - 1
Devon 0 9 £27,500 +21.33% 1
Dorset -2 2 £29,750 -23.22%
SLA
England

SLA
Top 30 Related IT Skills in the South West

For the 6 months to 25 September 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for SLA.

1 191 (55.36%) ITIL
2 120 (34.78%) Microsoft
3 116 (33.62%) Windows
4 86 (24.93%) VMware
5 84 (24.35%) Service Delivery
6 72 (20.87%) Firewall
7 69 (20.00%) Cisco
8 68 (19.71%) Service Management
9 62 (17.97%) Security Cleared
10 61 (17.68%) Active Directory
11 60 (17.39%) SQL
12 57 (16.52%) SQL Server
12 57 (16.52%) Management Information System
13 53 (15.36%) Windows Server
14 50 (14.49%) MS Office
14 50 (14.49%) MS Exchange
15 49 (14.20%) DNS
16 48 (13.91%) Windows Server 2012
16 48 (13.91%) Mentoring
17 47 (13.62%) VPN
17 47 (13.62%) VMware Infrastructure
18 46 (13.33%) MS Excel
18 46 (13.33%) Linux
19 45 (13.04%) WAN
20 44 (12.75%) Cisco Certification
20 44 (12.75%) Data Centre
21 43 (12.46%) Windows Server 2003
21 43 (12.46%) Office 365
21 43 (12.46%) Problem Management
22 42 (12.17%) TCP/IP

SLA
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (14.49%) MS Exchange
2 32 (9.28%) Exchange Server 2010
3 29 (8.41%) Exchange Server 2007
4 13 (3.77%) BizTalk Server
4 13 (3.77%) IIS
5 7 (2.03%) WebSphere
6 6 (1.74%) SharePoint
7 5 (1.45%) Blackberry Enterprise Server
7 5 (1.45%) Tomcat
8 4 (1.16%) Apache
8 4 (1.16%) Skype for Business
9 3 (0.87%) CMS
10 2 (0.58%) Exchange Server 2003
10 2 (0.58%) JBoss
10 2 (0.58%) Jetty
11 1 (0.29%) Exchange Server 2013
11 1 (0.29%) Office Communications Server
11 1 (0.29%) SharePoint Server
11 1 (0.29%) WordPress
Applications
1 50 (14.49%) MS Office
2 46 (13.33%) MS Excel
3 12 (3.48%) MS PowerPoint
4 9 (2.61%) MS Visio
Business Applications
1 6 (1.74%) Dynamics CRM
2 4 (1.16%) Maximo
3 2 (0.58%) SAP Oil and Gas
4 1 (0.29%) Eloqua
4 1 (0.29%) Infor CRM
4 1 (0.29%) Line 500
4 1 (0.29%) Oracle CRM
4 1 (0.29%) Oracle EBS
4 1 (0.29%) Sage 1000
Cloud Services
1 43 (12.46%) Office 365
2 6 (1.74%) Amazon AWS
3 4 (1.16%) SaaS
4 3 (0.87%) Cloud Computing
4 3 (0.87%) Microsoft Azure
5 1 (0.29%) Adobe Creative Cloud
Communications & Networking
1 72 (20.87%) Firewall
2 49 (14.20%) DNS
3 47 (13.62%) VPN
4 45 (13.04%) WAN
5 42 (12.17%) TCP/IP
6 33 (9.57%) LAN
7 31 (8.99%) MPLS
8 26 (7.54%) VoIP
9 23 (6.67%) Cisco ASA
9 23 (6.67%) DHCP
10 22 (6.38%) SAN
10 22 (6.38%) Wi-Fi
11 18 (5.22%) OSPF
12 14 (4.06%) SMTP
13 13 (3.77%) Internet
14 12 (3.48%) BGP
14 12 (3.48%) NetScreen
15 10 (2.90%) Broadband
15 10 (2.90%) Cisco IOS
16 8 (2.32%) Wireshark
Database & Business Intelligence
1 57 (16.52%) SQL Server
2 17 (4.93%) Relational Database
3 15 (4.35%) SQL Server Reporting Services
4 12 (3.48%) RDBMS
5 7 (2.03%) SQL Server 2008
6 6 (1.74%) Crystal Reports
6 6 (1.74%) SQL Server 2012
7 5 (1.45%) BusinessObjects
8 4 (1.16%) MS Access
8 4 (1.16%) SQL Server Integration Services
9 3 (0.87%) ActiveReports
9 3 (0.87%) Data Mining
10 1 (0.29%) Business Intelligence Development Studio
10 1 (0.29%) Oracle BI EE
10 1 (0.29%) QlikView
10 1 (0.29%) SQL Server 2005
10 1 (0.29%) SQL Server 2014
10 1 (0.29%) SQL Server Analysis Services
Development Applications
1 14 (4.06%) JUnit
1 14 (4.06%) Maven
2 2 (0.58%) Git (software)
2 2 (0.58%) Jenkins
2 2 (0.58%) SonarQube
2 2 (0.58%) Subversion
3 1 (0.29%) PVCS
3 1 (0.29%) Robot Framework
3 1 (0.29%) SoapUI
3 1 (0.29%) Visual Studio
General
1 35 (10.14%) Finance
2 33 (9.57%) Telecoms
3 10 (2.90%) Banking
4 6 (1.74%) Manufacturing
4 6 (1.74%) Retail
5 5 (1.45%) Electronics
6 4 (1.16%) Legal
7 3 (0.87%) Marketing
8 2 (0.58%) Back Office
8 2 (0.58%) Billing
9 1 (0.29%) Automotive
9 1 (0.29%) Law
Job Titles
1 67 (19.42%) Analyst
2 54 (15.65%) Support Engineer
3 45 (13.04%) Applications Support
4 43 (12.46%) Service Manager
5 36 (10.43%) Support Analyst
6 31 (8.99%) 2nd Line Support
7 29 (8.41%) Network Engineer
8 22 (6.38%) Applications Support Analyst
9 20 (5.80%) 3rd Line Engineer
9 20 (5.80%) Delivery Manager
9 20 (5.80%) Senior Analyst
9 20 (5.80%) Services Delivery Manager
10 19 (5.51%) 3rd Line Support
11 18 (5.22%) Developer
12 17 (4.93%) Infrastructure Engineer
12 17 (4.93%) Senior Support Analyst
13 15 (4.35%) 2nd Line Engineer
13 15 (4.35%) Senior Applications Support
13 15 (4.35%) Senior Applications Support Analyst
14 13 (3.77%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 28 (8.12%) Web Services
2 25 (7.25%) .NET
3 20 (5.80%) ASP.NET
4 13 (3.77%) XML
5 12 (3.48%) Spring
6 11 (3.19%) .NET Framework
7 10 (2.90%) HTML
8 5 (1.45%) ASP.NET MVC
8 5 (1.45%) Flash
9 4 (1.16%) ASP.NET Web Forms
9 4 (1.16%) Classic ASP
9 4 (1.16%) Entity Framework
10 3 (0.87%) Middleware
11 2 (0.58%) CSS
11 2 (0.58%) WebCenter
11 2 (0.58%) XMPP
12 1 (0.29%) HTML5
12 1 (0.29%) jQuery
12 1 (0.29%) JSON
12 1 (0.29%) Oracle Fusion
Miscellaneous
1 57 (16.52%) Management Information System
2 44 (12.75%) Data Centre
3 26 (7.54%) Analytical Skills
4 20 (5.80%) Statistics
5 19 (5.51%) Driving Licence
6 14 (4.06%) Enterprise Software
7 11 (3.19%) User Experience
8 10 (2.90%) Computer Science
9 9 (2.61%) PKI
9 9 (2.61%) Virtual Team
10 6 (1.74%) CMDB
10 6 (1.74%) Credit Risk
10 6 (1.74%) SWIFT
11 5 (1.45%) Fat Client
11 5 (1.45%) Performance Metrics
11 5 (1.45%) Replication
11 5 (1.45%) Thin Client
11 5 (1.45%) Wiki
12 4 (1.16%) Blackberry
12 4 (1.16%) Internet of Things
Operating Systems
1 116 (33.62%) Windows
2 53 (15.36%) Windows Server
3 48 (13.91%) Windows Server 2012
4 46 (13.33%) Linux
5 43 (12.46%) Windows Server 2003
6 22 (6.38%) Windows Server 2008
7 13 (3.77%) Windows 7
8 9 (2.61%) Unix
9 5 (1.45%) CentOS
10 3 (0.87%) Data ONTAP
10 3 (0.87%) Mac OS X
10 3 (0.87%) Solaris
10 3 (0.87%) Windows 10
10 3 (0.87%) Windows 8
11 1 (0.29%) Windows XP
Processes & Methodologies
1 191 (55.36%) ITIL
2 84 (24.35%) Service Delivery
3 68 (19.71%) Service Management
4 48 (13.91%) Mentoring
5 43 (12.46%) Problem Management
6 37 (10.72%) Change Management
7 35 (10.14%) ITSM
8 31 (8.99%) Infrastructure Management
9 30 (8.70%) Incident Management
9 30 (8.70%) ITIL V3
10 28 (8.12%) Agile Software Development
11 22 (6.38%) Performance Management
11 22 (6.38%) Stakeholder Management
12 18 (5.22%) Business Continuity
12 18 (5.22%) CRM
12 18 (5.22%) Project Management
12 18 (5.22%) Ticket Management
13 17 (4.93%) Continuous Improvement
13 17 (4.93%) Software Engineering
14 15 (4.35%) Configuration Management
Programming Languages
1 60 (17.39%) SQL
2 26 (7.54%) Java
3 20 (5.80%) T-SQL
4 18 (5.22%) PowerShell
5 8 (2.32%) C#
6 7 (2.03%) JavaScript
6 7 (2.03%) VB
7 6 (1.74%) PHP
7 6 (1.74%) PL/SQL
7 6 (1.74%) VBA
8 5 (1.45%) C
8 5 (1.45%) C++
9 4 (1.16%) Shell Script
10 3 (0.87%) VBScript
11 2 (0.58%) Perl
11 2 (0.58%) Python
12 1 (0.29%) LINC
Qualifications
1 62 (17.97%) Security Cleared
2 44 (12.75%) Cisco Certification
3 41 (11.88%) Microsoft Certification
4 40 (11.59%) ITIL Certification
5 34 (9.86%) Degree
6 32 (9.28%) DV Cleared
6 32 (9.28%) SC Cleared
7 23 (6.67%) CCNA
8 21 (6.09%) CCNP
8 21 (6.09%) MCSE
9 10 (2.90%) ISEB
10 9 (2.61%) ITIL Foundation Certificate
10 9 (2.61%) MCITP
11 5 (1.45%) VMware Certified Professional (VCP)
12 4 (1.16%) CCDP
12 4 (1.16%) CCNP Voice
12 4 (1.16%) CCSP
12 4 (1.16%) GIAC
12 4 (1.16%) MCP
12 4 (1.16%) MCSA
Quality Assurance & Compliance
1 26 (7.54%) QA
2 7 (2.03%) ISO/IEC 27001
3 6 (1.74%) Data Quality
4 5 (1.45%) ISO 9001
5 3 (0.87%) BS7799
6 2 (0.58%) PCI DSS
7 1 (0.29%) DICOM
7 1 (0.29%) HL7
System Software
1 61 (17.68%) Active Directory
2 47 (13.62%) VMware Infrastructure
3 13 (3.77%) Hyper-V
4 9 (2.61%) vSphere
5 7 (2.03%) Virtual Desktop
5 7 (2.03%) VMware ESX
6 4 (1.16%) Terminal Server
6 4 (1.16%) Terminal Services
6 4 (1.16%) XenApp
7 3 (0.87%) EMC RecoverPoint
7 3 (0.87%) Firmware
7 3 (0.87%) NFS
8 2 (0.58%) ISA Server
8 2 (0.58%) XenDesktop
9 1 (0.29%) KVM
9 1 (0.29%) Virtual Machines
9 1 (0.29%) XenServer
Systems Management
1 14 (4.06%) SCCM
2 10 (2.90%) Cisco Prime
2 10 (2.90%) NetBackup
3 8 (2.32%) SCOM
4 6 (1.74%) WSUS
5 4 (1.16%) AirWatch
5 4 (1.16%) Cisco CUCM
5 4 (1.16%) Cisco IPCC
5 4 (1.16%) Cisco UCCE
5 4 (1.16%) Cisco UCCX
6 3 (0.87%) HP Data Protector
6 3 (0.87%) Microsoft Intune
6 3 (0.87%) SnapMirror
6 3 (0.87%) SnapVault
7 2 (0.58%) Backup Exec
7 2 (0.58%) HP SIM
7 2 (0.58%) Oracle RMAN
7 2 (0.58%) Systems Management Server (SMS)
8 1 (0.29%) Nagios
8 1 (0.29%) Norton AntiVirus
Vendors
1 120 (34.78%) Microsoft
2 86 (24.93%) VMware
3 69 (20.00%) Cisco
4 28 (8.12%) HP
5 20 (5.80%) Oracle
6 19 (5.51%) CheckPoint
7 17 (4.93%) Juniper
7 17 (4.93%) Remedy
8 15 (4.35%) Citrix
9 12 (3.48%) IBM
9 12 (3.48%) SolarWinds
10 9 (2.61%) 3PAR
10 9 (2.61%) Cadence
11 7 (2.03%) NetApp
11 7 (2.03%) Red Hat
11 7 (2.03%) SAP
11 7 (2.03%) Veeam
11 7 (2.03%) Veritas
12 6 (1.74%) Apple
12 6 (1.74%) Salesforce.com
Chippenham, Wiltshire
Opus Recruitment Solutions Ltd
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Bristol, Avon
Oscar
Salary: £18000 - £25000 per annum + Benefits
Posted: Yesterday
Gloucester, Gloucestershire
Sopra Steria Limited
Posted: 2 days ago
Cheltenham, Gloucestershire
CPS Group UK
Salary: £20000 - £25000 per annum + Shift Allowance + Benefits
Posted: 2 days ago
Newquay, Cornwall
Harvey Nash plc
Posted: 4 days ago
Bristol, Avon
Haybrook IT Resourcing Ltd
Salary: From £35,000 to £45,000 per annum + benefits
Posted: 5 days ago
Clevedon, Avon
Xist4 IT Recruitment
Salary: £50-55,000 + Bens
Posted: 5 days ago
Bath
Hays Specialist Recruitment Ltd
Salary: £20000 - £27000 per annum + Excellent Benefits
Posted: 19 days ago
Somerset
Computacenter
Salary: Competitive
Posted: 10 days ago
Bath
Hays Specialist Recruitment Ltd
Salary: £20000 - £27000 per annum + Excellent Benefits
Posted: 17 days ago
Bath
Computer Futures
Salary: £50000 - £55000 per annum + competitive
Posted: 17 days ago
Clevedon, Avon
Xist4 IT Recruitment
Salary: £50-55,000 + Bens
Posted: 6 days ago
Bath
Computer Futures
Salary: £50000 - £55000 per annum + competitive
Posted: 17 days ago