The first table below looks at the demand for SLA skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the South West region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 66 82 72
Rank change year-on-year
+16 -10
Permanent jobs citing SLA 217 159 188
As % of all permanent IT jobs located in the South West 3.55% 3.04% 3.40%
As % of the Quality Assurance & Compliance category 35.63% 27.32% 33.51%
Number of salaries quoted 181 135 172
Average salary £31,500 £35,000 £32,500
Average salary % change year-on-year
-10.00% +7.69%
90% offered a salary of more than £21,500 £21,400 £20,600
10% offered a salary of more than £55,000 £49,000 £47,500
UK excluding London average salary £34,000 £37,000 £35,000
% change year-on-year
-8.10% +5.71%
Quality Assurance & Compliance Category
South West
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
609 582 561
As % of all permanent IT jobs located in the South West 9.97% 11.11% 10.13%
Number of salaries quoted 480 493 494
Average salary £36,500 £37,500 £42,000
Average salary % change year-on-year
-2.66% -10.71%
90% offered a salary of more than £22,000 £24,500 £25,050
10% offered a salary of more than £63,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £42,500
% change year-on-year
- -5.88%
SLA
England

SLA
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the South West region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the South West

SLA
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the South West region.

SLA Salary Trend in the South West

SLA
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing SLA across the South West region over the 3 months to 25 July 2014.

SLA Salary Histogram in the South West

SLA
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the South West region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -15 55 £25,000 -28.57% 16
Bristol +18 48 £37,500 +2.73% 4
Gloucestershire +19 38 £30,000 - 5
Somerset -14 30 £31,250 +34.40% 2
Devon +12 25 £22,000 -40.13% 5
Cornwall +9 8 £55,000 +266.66%
Dorset +2 7 £24,750 -23.84% 4
SLA
England

SLA
Top 30 Related IT Skills in the South West

For the 6 months to 25 July 2014, IT jobs across the South West region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 158 (38.26%) ITIL
2 145 (35.11%) Windows
3 122 (29.54%) Service Delivery
3 122 (29.54%) Finance
4 106 (25.67%) SQL
5 100 (24.21%) Microsoft
6 86 (20.82%) SQL Server
7 79 (19.13%) Oracle
8 71 (17.19%) Service Management
9 68 (16.46%) MS Excel
10 61 (14.77%) Degree
11 57 (13.80%) MS Office
12 56 (13.56%) Cisco
13 52 (12.59%) Windows Server 2003
14 47 (11.38%) Firewall
14 47 (11.38%) XML
15 46 (11.14%) Windows Server 2008
16 44 (10.65%) Linux
17 41 (9.93%) Active Directory
18 39 (9.44%) Citrix
18 39 (9.44%) UNIX
18 39 (9.44%) Root Cause Analysis
19 38 (9.20%) Problem Management
20 36 (8.72%) SQL Server 2008
20 36 (8.72%) LAN
21 34 (8.23%) Management Information System
21 34 (8.23%) Incident Management
22 32 (7.75%) PL/SQL
23 31 (7.51%) Time Management
23 31 (7.51%) Relational Database

SLA
Top Related IT Skills in the South West by Category

For the 6 months to 25 July 2014, IT jobs across the South West region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 24 (5.81%) MS Exchange
2 21 (5.08%) Apache
3 19 (4.60%) SharePoint
4 13 (3.15%) Exchange Server 2010
5 12 (2.91%) IIS
6 8 (1.94%) Exchange Server 2003
7 7 (1.69%) Blackberry Enterprise Server
7 7 (1.69%) Exchange Server 2013
8 6 (1.45%) SharePoint 2010
8 6 (1.45%) WebSphere
8 6 (1.45%) Exchange Server 2007
8 6 (1.45%) WebSphere Application Server
9 5 (1.21%) Tomcat
10 4 (0.97%) SharePoint Server
10 4 (0.97%) SharePoint 2013
11 2 (0.48%) Lync
11 2 (0.48%) Oracle Application Server
11 2 (0.48%) GlassFish
11 2 (0.48%) Oracle Service Bus
11 2 (0.48%) Oracle 10gAS
Applications
1 68 (16.46%) MS Excel
2 57 (13.80%) MS Office
3 14 (3.39%) MS PowerPoint
4 6 (1.45%) MS Visio
5 4 (0.97%) InfoPath
6 1 (0.24%) Spreadsheet
Business Applications
1 21 (5.08%) Oracle EBS
2 8 (1.94%) Oracle General Ledger
2 8 (1.94%) Oracle EBS R12
2 8 (1.94%) Oracle Payables
2 8 (1.94%) Oracle Assets
3 7 (1.69%) Oracle Internet Expenses
3 7 (1.69%) Oracle Cash Management
3 7 (1.69%) Oracle iProcurement
4 5 (1.21%) Oracle Financials
5 2 (0.48%) SAP BPC
5 2 (0.48%) Oracle BPM
5 2 (0.48%) Sage 200
5 2 (0.48%) Dynamics CRM
5 2 (0.48%) Oracle Receivables
6 1 (0.24%) Oracle Subledger Accounting
6 1 (0.24%) Oracle 11i
6 1 (0.24%) Oracle Applications
6 1 (0.24%) Summit
Cloud Services
1 5 (1.21%) Office 365
2 3 (0.73%) Cloud Computing
Communications & Networking
1 47 (11.38%) Firewall
2 36 (8.72%) LAN
3 23 (5.57%) WAN
4 18 (4.36%) NetScaler
5 17 (4.12%) VPN
6 16 (3.87%) TCP/IP
7 15 (3.63%) SAN
8 13 (3.15%) Internet
9 12 (2.91%) DNS
9 12 (2.91%) VoIP
10 11 (2.66%) DHCP
11 6 (1.45%) Intranet
11 6 (1.45%) EIGRP
11 6 (1.45%) Cisco ASA
12 5 (1.21%) SCCP
12 5 (1.21%) H.323
12 5 (1.21%) BGP
12 5 (1.21%) MPLS
12 5 (1.21%) Unified Communications
13 4 (0.97%) VLAN
Database & Business Intelligence
1 86 (20.82%) SQL Server
2 36 (8.72%) SQL Server 2008
3 31 (7.51%) Relational Database
4 28 (6.78%) SQL Server 2005
5 25 (6.05%) MySQL
6 24 (5.81%) SQL Server Integration Services
7 22 (5.33%) Oracle Reports
8 21 (5.08%) SQL Server Reporting Services
9 13 (3.15%) Oracle Discoverer
10 12 (2.91%) Oracle Database
11 9 (2.18%) SQL Server 2000
12 7 (1.69%) Data Warehouse
12 7 (1.69%) SQL Server 2012
13 6 (1.45%) Oracle Database 11g
13 6 (1.45%) Oracle9i Database
13 6 (1.45%) Oracle Database 10g
14 4 (0.97%) RDBMS
14 4 (0.97%) DB2
14 4 (0.97%) Oracle OWB
15 3 (0.73%) SQL Server Analysis Services
Development Applications
1 8 (1.94%) Toad
2 5 (1.21%) JUnit
2 5 (1.21%) Oracle Forms
3 4 (0.97%) Subversion
4 3 (0.73%) Maven
5 2 (0.48%) Team Foundation Server
5 2 (0.48%) JDeveloper
6 1 (0.24%) Eclipse
6 1 (0.24%) Visual Studio
General
1 122 (29.54%) Finance
2 13 (3.15%) Back Office
3 11 (2.66%) Retail
3 11 (2.66%) Local Government
3 11 (2.66%) Telecoms
4 6 (1.45%) General Ledger
4 6 (1.45%) Military
5 3 (0.73%) Marketing
6 2 (0.48%) Banking
6 2 (0.48%) Advertising
6 2 (0.48%) Publishing
6 2 (0.48%) Electronics
6 2 (0.48%) Aerospace
7 1 (0.24%) Law
Job Titles
1 110 (26.63%) Analyst
2 70 (16.95%) Applications Support
3 69 (16.71%) Support Analyst
4 54 (13.08%) Support Engineer
5 46 (11.14%) Service Manager
6 36 (8.72%) Applications Support Analyst
7 27 (6.54%) Team Leader
8 26 (6.30%) Systems Engineer
9 24 (5.81%) Service Analyst
10 20 (4.84%) 2nd Line Support
10 20 (4.84%) Services Delivery Manager
10 20 (4.84%) Delivery Manager
11 16 (3.87%) Technical Leader
11 16 (3.87%) Senior Analyst
11 16 (3.87%) Service Desk Analyst
11 16 (3.87%) Systems Support
12 14 (3.39%) Support Manager
13 13 (3.15%) Senior Support Analyst
13 13 (3.15%) Senior Applications Support Analyst
13 13 (3.15%) Systems Support Engineer
Libraries, Frameworks & Software Standards
1 47 (11.38%) XML
2 26 (6.30%) Web Services
3 22 (5.33%) .NET
4 11 (2.66%) HTML
5 8 (1.94%) CSS
6 7 (1.69%) WCF
7 6 (1.45%) ASP.NET
8 5 (1.21%) Spring
8 5 (1.21%) Ajax
9 4 (0.97%) XHTML
9 4 (0.97%) Middleware
9 4 (0.97%) Hibernate
9 4 (0.97%) Silverlight
9 4 (0.97%) ASP.NET Web Forms
10 3 (0.73%) Oracle Fusion
10 3 (0.73%) J2EE
10 3 (0.73%) Software Packaging
11 2 (0.48%) MDX
11 2 (0.48%) Oracle Streams
12 1 (0.24%) jQuery
Miscellaneous
1 34 (8.23%) Management Information System
2 18 (4.36%) Wiki
3 11 (2.66%) Statistics
4 10 (2.42%) Computer Science
4 10 (2.42%) Blackberry
5 7 (1.69%) Mathematics
5 7 (1.69%) Clustering
6 6 (1.45%) Video Conferencing
7 5 (1.21%) Enterprise Software
7 5 (1.21%) Client/Server
8 4 (0.97%) Firmware
9 3 (0.73%) Foreign Exchange (FX)
9 3 (0.73%) NHS
9 3 (0.73%) GIS
9 3 (0.73%) e-Health
9 3 (0.73%) Smartphone
9 3 (0.73%) EqualLogic
10 2 (0.48%) Replication
10 2 (0.48%) FMCG
10 2 (0.48%) Fat Client
Operating Systems
1 145 (35.11%) Windows
2 52 (12.59%) Windows Server 2003
3 46 (11.14%) Windows Server 2008
4 44 (10.65%) Linux
5 39 (9.44%) UNIX
6 30 (7.26%) Windows 7
7 28 (6.78%) Windows XP
8 19 (4.60%) Solaris
9 18 (4.36%) Ubuntu
10 16 (3.87%) Windows Vista
11 13 (3.15%) Windows 2000 Server
12 12 (2.91%) Red Hat Enterprise Linux
12 12 (2.91%) Windows 8
13 9 (2.18%) SUSE
14 8 (1.94%) HPUX
14 8 (1.94%) Windows Server 2012
15 4 (0.97%) AIX
16 3 (0.73%) Mac OS X
16 3 (0.73%) CentOS
Processes & Methodologies
1 158 (38.26%) ITIL
2 122 (29.54%) Service Delivery
3 71 (17.19%) Service Management
4 39 (9.44%) Root Cause Analysis
5 38 (9.20%) Problem Management
6 34 (8.23%) Incident Management
7 31 (7.51%) Time Management
8 30 (7.26%) ITSM
9 27 (6.54%) Change Management
10 26 (6.30%) Capacity Planning
10 26 (6.30%) Change Control
11 23 (5.57%) Continuous Improvement
11 23 (5.57%) ITIL V3
11 23 (5.57%) Risk Management
11 23 (5.57%) PRINCE2
12 21 (5.08%) Configuration Management
12 21 (5.08%) Project Management
12 21 (5.08%) Workflow
13 18 (4.36%) E-business
13 18 (4.36%) E-Commerce
Programming Languages
1 106 (25.67%) SQL
2 32 (7.75%) PL/SQL
3 16 (3.87%) T-SQL
4 15 (3.63%) Java
5 12 (2.91%) Shell Script
6 11 (2.66%) C#
7 7 (1.69%) VB
7 7 (1.69%) PowerShell
8 4 (0.97%) Korn
8 4 (0.97%) JavaScript
9 1 (0.24%) PHP
9 1 (0.24%) C++
9 1 (0.24%) VB.NET
9 1 (0.24%) VBA
9 1 (0.24%) R
9 1 (0.24%) VB6
9 1 (0.24%) Ruby
9 1 (0.24%) C
Qualifications
1 61 (14.77%) Degree
2 25 (6.05%) CCNA
2 25 (6.05%) Cisco Certification
3 24 (5.81%) Microsoft Certification
4 23 (5.57%) MCP
5 14 (3.39%) MCSE
5 14 (3.39%) Security Cleared
6 13 (3.15%) ITIL Certification
7 8 (1.94%) ITIL Foundation Certificate
7 8 (1.94%) VMware Certified Professional (VCP)
8 7 (1.69%) MCITP
9 6 (1.45%) SCSA
9 6 (1.45%) RHCA
9 6 (1.45%) SC Cleared
9 6 (1.45%) Sun Certification
10 4 (0.97%) ACCA
10 4 (0.97%) CIMA
10 4 (0.97%) MCSD
10 4 (0.97%) CCA
10 4 (0.97%) Citrix Certification
Quality Assurance & Compliance
1 17 (4.12%) QA
2 4 (0.97%) ISO/IEC 27001
System Software
1 41 (9.93%) Active Directory
2 18 (4.36%) VMware Infrastructure
3 11 (2.66%) Hyper-V
4 10 (2.42%) XenApp
5 6 (1.45%) vSphere
5 6 (1.45%) Terminal Services
6 5 (1.21%) Oracle RMAN
6 5 (1.21%) Oracle RAC
7 4 (0.97%) Citrix Presentation Server
7 4 (0.97%) ISA Server
7 4 (0.97%) VMware ESXi
7 4 (0.97%) XenDesktop
8 3 (0.73%) vCloud
8 3 (0.73%) Forefront TMG
8 3 (0.73%) VMFS
8 3 (0.73%) XenServer
8 3 (0.73%) VMware ESX
8 3 (0.73%) VMware Server
9 1 (0.24%) ProxySG
Systems Management
1 23 (5.57%) Backup Exec
2 19 (4.60%) SCCM
3 15 (3.63%) SCOM
4 14 (3.39%) WSUS
5 11 (2.66%) Nagios
6 9 (2.18%) NetBackup
6 9 (2.18%) Legato
6 9 (2.18%) EMC NetWorker
7 5 (1.21%) Tivoli
7 5 (1.21%) Tivoli Storage Manager
7 5 (1.21%) Netcool
7 5 (1.21%) CiscoWorks
8 3 (0.73%) Data Guard
8 3 (0.73%) Cisco CUCM
9 2 (0.48%) BMC PATROL
9 2 (0.48%) Oracle Enterprise Manager
9 2 (0.48%) OpenView
9 2 (0.48%) Systems Management Server (SMS)
10 1 (0.24%) ARCserve
Vendors
1 100 (24.21%) Microsoft
2 79 (19.13%) Oracle
3 56 (13.56%) Cisco
4 39 (9.44%) Citrix
5 28 (6.78%) VMware
6 25 (6.05%) HP
7 20 (4.84%) CommVault
8 18 (4.36%) Zend
9 16 (3.87%) NetApp
9 16 (3.87%) webMethods
10 14 (3.39%) Red Hat
11 12 (2.91%) EMC
12 11 (2.66%) Bomgar
13 10 (2.42%) CheckPoint
14 9 (2.18%) SAP
15 8 (1.94%) IBM
16 7 (1.69%) Dell
16 7 (1.69%) Avaya
17 6 (1.45%) Juniper
17 6 (1.45%) Sun
Exeter, Devon
Capita
Posted: Yesterday
Exeter, Devon
Capita Resourcing - IT Resourcing
Salary: £20000 - £20800 per annum + 20% shift allowance
Posted: Yesterday
Bristol, Avon
Experis Ltd
Posted: Yesterday
Chippenham, Wiltshire
XIST4 IT Recruitment Ltd
Posted: 2 days ago
South West
Experis Ltd
Salary: To £67k
Posted: 2 days ago
Wiltshire
Experis Ltd
Salary: To £67k + pkg
Posted: 2 days ago
Dorset
Experis Ltd
Salary: To £67k + pkg
Posted: 2 days ago
Chippenham, Wiltshire
360 Resourcing Solutions
Salary: £32k - 40k per year
Posted: 2 days ago
Chippenham, Wiltshire
Search Consultancy
Salary: £40000 - £45000 per annum + Benefits
Posted: 2 days ago
Chippenham, Wiltshire
360 Resourcing Solutions
Salary: £28k - 33k per year
Posted: 2 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £20000 - £26000 per annum + ben+training
Posted: 3 days ago
Tewkesbury, Gloucestershire
Experis Ltd
Salary: £30000.00 - £40000.00 per annum
Posted: 4 days ago
Bristol, Avon
Global Technology Solutions Ltd
Salary: £33000 - £35000 per annum + bonus+ben
Posted: 4 days ago
Bournemouth, Dorset
TribePost.co.uk
Salary: Excellent DOE
Posted: 4 days ago
Bristol, Avon
EE
Salary: Competitive+benefits
Posted: 6 days ago
Gloucester, Gloucestershire
Vodafone Group
Posted: 7 days ago
Wimborne, Dorset
Teachers Building Society
Salary: From £19,000 to £23,000 per annum + excellent bens.
Posted: 10 days ago
Bristol, Avon
Amsys
Salary: £26,500 per annum neg
Posted: 14 days ago
Swindon, Wiltshire
Prolinx
Salary: Competitive, Depending on Experience
Posted: 16 days ago
Chippenham, Wiltshire
Applied Card Technologies
Salary: From £22,000 to £25,000 per annum
Posted: 18 days ago