The table below looks at the statistics for SLA skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 80 59 42
Rank change year-on-year
-21 -17
Permanent jobs citing SLA 207 238 274
As % of all permanent IT jobs located in the South West 3.26% 4.47% 5.02%
As % of the Quality Assurance & Compliance category 38.84% 38.33% 41.58%
Number of salaries quoted 173 187 234
Average salary £32,000 £35,000 £35,000
Average salary % change year-on-year
-8.57% -
90% offered a salary of more than £20,500 £21,500 £21,825
10% offered a salary of more than £53,300 £50,000 £47,500
UK excluding London average salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the South West region.

Quality Assurance & Compliance Category
South West
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
533 621 659
As % of all permanent IT jobs located in the South West 8.39% 11.66% 12.08%
Number of salaries quoted 447 497 520
Average salary £39,000 £37,500 £41,000
Average salary % change year-on-year
+4.00% -8.53%
90% offered a salary of more than £22,000 £25,000 £25,000
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the South West region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the South West

SLA
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the South West region.

SLA Salary Trend in the South West

SLA
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing SLA across the South West region over the 3 months to 24 October 2014.

SLA Salary Histogram in the South West

SLA
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the South West region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -10 68 £28,088 -19.74% 12
Bristol +3 66 £32,500 +8.33% 11
Somerset +5 35 £27,500 -42.10% 7
Gloucestershire 0 17 £40,000 +11.88% 1
Dorset -25 10 £30,000 -14.28%
Devon -36 8 £20,500 -29.31% 9
SLA
England

SLA
Top 30 Related IT Skills in the South West

For the 6 months to 24 October 2014, IT jobs across the South West region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 175 (41.57%) Windows
2 161 (38.24%) ITIL
3 125 (29.69%) Service Delivery
4 119 (28.27%) Finance
5 115 (27.32%) Microsoft
6 100 (23.75%) SQL
7 76 (18.05%) SQL Server
7 76 (18.05%) MS Excel
8 75 (17.81%) Service Management
9 70 (16.63%) Firewall
9 70 (16.63%) Active Directory
10 64 (15.20%) MS Office
11 61 (14.49%) Analytical Skills
12 59 (14.01%) Problem Management
13 57 (13.54%) Degree
14 55 (13.06%) Windows Server 2003
15 54 (12.83%) Cisco
16 52 (12.35%) Change Management
17 51 (12.11%) Line Management
18 50 (11.88%) Windows Server 2008
19 47 (11.16%) VMware
19 47 (11.16%) Linux
20 44 (10.45%) Windows 7
21 43 (10.21%) LAN
22 42 (9.98%) Oracle
23 41 (9.74%) Configuration Management
24 39 (9.26%) Time Management
25 35 (8.31%) Management Information System
25 35 (8.31%) WAN
26 34 (8.08%) XML

SLA
Top Related IT Skills in the South West by Category

For the 6 months to 24 October 2014, IT jobs across the South West region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 31 (7.36%) MS Exchange
2 20 (4.75%) IIS
3 19 (4.51%) SharePoint
4 16 (3.80%) Exchange Server 2010
5 13 (3.09%) Apache
6 12 (2.85%) Exchange Server 2003
7 9 (2.14%) Exchange Server 2007
8 8 (1.90%) Exchange Server 2013
9 7 (1.66%) Blackberry Enterprise Server
10 6 (1.43%) SharePoint 2010
11 5 (1.19%) Tomcat
12 4 (0.95%) WebSphere Application Server
12 4 (0.95%) SharePoint Server
12 4 (0.95%) WebSphere
12 4 (0.95%) SharePoint 2013
13 2 (0.48%) Lync
13 2 (0.48%) JBoss
14 1 (0.24%) Oracle Workflow
Applications
1 76 (18.05%) MS Excel
2 64 (15.20%) MS Office
3 16 (3.80%) MS PowerPoint
4 5 (1.19%) MS Visio
5 4 (0.95%) InfoPath
Business Applications
1 12 (2.85%) Oracle EBS
1 12 (2.85%) Dynamics CRM
2 5 (1.19%) Oracle Financials
3 3 (0.71%) Oracle Payables
3 3 (0.71%) Oracle Cash Management
3 3 (0.71%) Oracle Assets
3 3 (0.71%) Oracle Internet Expenses
3 3 (0.71%) Oracle General Ledger
3 3 (0.71%) Oracle EBS R12
3 3 (0.71%) Oracle iProcurement
4 2 (0.48%) Sage 200
4 2 (0.48%) TIBCO iProcess
5 1 (0.24%) Summit
Cloud Services
1 5 (1.19%) Office 365
2 3 (0.71%) Cloud Computing
3 1 (0.24%) SaaS
Communications & Networking
1 70 (16.63%) Firewall
2 43 (10.21%) LAN
3 35 (8.31%) WAN
4 32 (7.60%) VPN
5 25 (5.94%) TCP/IP
6 24 (5.70%) MPLS
7 20 (4.75%) DNS
8 17 (4.04%) DHCP
9 14 (3.33%) VoIP
9 14 (3.33%) SAN
9 14 (3.33%) VLAN
10 12 (2.85%) Internet
11 10 (2.38%) Cisco ASA
11 10 (2.38%) BGP
11 10 (2.38%) EIGRP
12 9 (2.14%) ISDN
13 8 (1.90%) NetScaler
14 7 (1.66%) Unified Communications
15 6 (1.43%) Network Security
15 6 (1.43%) Intranet
Database & Business Intelligence
1 76 (18.05%) SQL Server
2 28 (6.65%) SQL Server 2008
3 27 (6.41%) Relational Database
4 23 (5.46%) SQL Server 2005
5 17 (4.04%) MySQL
6 10 (2.38%) DB2
6 10 (2.38%) SQL Server Integration Services
7 8 (1.90%) SQL Server Reporting Services
7 8 (1.90%) SQL Server 2012
8 7 (1.66%) Oracle Reports
8 7 (1.66%) Data Warehouse
9 6 (1.43%) SQL Server 2000
10 4 (0.95%) Oracle BI EE
11 3 (0.71%) Oracle Discoverer
12 2 (0.48%) Data Mining
12 2 (0.48%) SQL Server Analysis Services
12 2 (0.48%) Big Data
13 1 (0.24%) Oracle Database
13 1 (0.24%) DTS
13 1 (0.24%) OLAP
Development Applications
1 6 (1.43%) JUnit
1 6 (1.43%) Rational Performance Tester
2 5 (1.19%) Subversion
3 4 (0.95%) Jenkins
4 2 (0.48%) JMeter
4 2 (0.48%) Git (software)
4 2 (0.48%) Eclipse
5 1 (0.24%) Toad
5 1 (0.24%) Maven
General
1 119 (28.27%) Finance
2 15 (3.56%) Banking
3 14 (3.33%) Telecoms
4 13 (3.09%) Retail
5 12 (2.85%) Local Government
6 6 (1.43%) Advertising
6 6 (1.43%) Military
7 4 (0.95%) Back Office
8 3 (0.71%) Legal
8 3 (0.71%) General Ledger
9 2 (0.48%) Investment Banking
9 2 (0.48%) Electronics
9 2 (0.48%) Aerospace
9 2 (0.48%) Law
Job Titles
1 103 (24.47%) Analyst
2 72 (17.10%) Support Analyst
3 65 (15.44%) Service Manager
4 60 (14.25%) Support Engineer
5 58 (13.78%) Applications Support
6 31 (7.36%) 2nd Line Support
7 26 (6.18%) Applications Support Analyst
8 24 (5.70%) Service Desk Analyst
8 24 (5.70%) Service Analyst
9 21 (4.99%) Services Delivery Manager
9 21 (4.99%) Delivery Manager
9 21 (4.99%) 2nd Line Support Engineer
10 20 (4.75%) Team Leader
11 19 (4.51%) Help Desk Support
12 16 (3.80%) Technical Support
12 16 (3.80%) Service Desk Manager
13 15 (3.56%) Systems Support Engineer
13 15 (3.56%) Systems Engineer
13 15 (3.56%) Systems Support
14 14 (3.33%) Consultant
Libraries, Frameworks & Software Standards
1 34 (8.08%) XML
2 26 (6.18%) .NET
3 18 (4.28%) Web Services
4 13 (3.09%) HTML
5 12 (2.85%) CSS
6 8 (1.90%) Middleware
7 6 (1.43%) Ajax
7 6 (1.43%) J2EE
7 6 (1.43%) ASP.NET
7 6 (1.43%) WCF
8 5 (1.19%) Oracle Fusion
8 5 (1.19%) Software Packaging
9 4 (0.95%) Spring
9 4 (0.95%) XHTML
9 4 (0.95%) Silverlight
9 4 (0.95%) ASP.NET Web Forms
10 3 (0.71%) jQuery
10 3 (0.71%) Hibernate
11 2 (0.48%) Struts
11 2 (0.48%) HTML5
Miscellaneous
1 61 (14.49%) Analytical Skills
2 35 (8.31%) Management Information System
3 19 (4.51%) Computer Science
4 14 (3.33%) Mathematics
5 9 (2.14%) Wiki
6 8 (1.90%) Blackberry
7 7 (1.66%) Video Conferencing
8 6 (1.43%) NHS
8 6 (1.43%) Statistics
9 5 (1.19%) Client/Server
10 3 (0.71%) e-Health
10 3 (0.71%) Smartphone
10 3 (0.71%) Fat Client
10 3 (0.71%) CMDB
10 3 (0.71%) Thin Client
10 3 (0.71%) Replication
10 3 (0.71%) Clustering
10 3 (0.71%) Open Source
10 3 (0.71%) EqualLogic
11 2 (0.48%) Enterprise Software
Operating Systems
1 175 (41.57%) Windows
2 55 (13.06%) Windows Server 2003
3 50 (11.88%) Windows Server 2008
4 47 (11.16%) Linux
5 44 (10.45%) Windows 7
6 31 (7.36%) Windows XP
7 23 (5.46%) UNIX
8 18 (4.28%) Windows Vista
9 17 (4.04%) AIX
10 13 (3.09%) Windows 8
10 13 (3.09%) Red Hat Enterprise Linux
11 11 (2.61%) Windows Server 2012
11 11 (2.61%) Windows 2000 Server
11 11 (2.61%) Ubuntu
12 10 (2.38%) Solaris
13 6 (1.43%) CentOS
14 5 (1.19%) Mac OS X
15 3 (0.71%) Debian
15 3 (0.71%) Fedora
16 2 (0.48%) SUSE
Processes & Methodologies
1 161 (38.24%) ITIL
2 125 (29.69%) Service Delivery
3 75 (17.81%) Service Management
4 59 (14.01%) Problem Management
5 52 (12.35%) Change Management
6 51 (12.11%) Line Management
7 41 (9.74%) Configuration Management
8 39 (9.26%) Time Management
9 34 (8.08%) ITSM
10 29 (6.89%) CRM
10 29 (6.89%) Root Cause Analysis
10 29 (6.89%) Mentoring
11 26 (6.18%) Continuous Improvement
11 26 (6.18%) Project Management
12 24 (5.70%) Risk Management
12 24 (5.70%) Change Control
13 23 (5.46%) Incident Management
14 22 (5.23%) Disaster Recovery
14 22 (5.23%) PRINCE2
14 22 (5.23%) Coaching
Programming Languages
1 100 (23.75%) SQL
2 23 (5.46%) T-SQL
3 13 (3.09%) Java
4 12 (2.85%) PL/SQL
5 10 (2.38%) Shell Script
6 8 (1.90%) C#
6 8 (1.90%) JavaScript
7 5 (1.19%) PowerShell
8 4 (0.95%) Korn
9 2 (0.48%) AWK
9 2 (0.48%) Perl
10 1 (0.24%) PHP
10 1 (0.24%) VB
10 1 (0.24%) VB.NET
10 1 (0.24%) VB6
10 1 (0.24%) Ruby
10 1 (0.24%) C++
10 1 (0.24%) R
Qualifications
1 57 (13.54%) Degree
2 29 (6.89%) Cisco Certification
2 29 (6.89%) CCNA
3 24 (5.70%) Microsoft Certification
4 20 (4.75%) MCP
5 16 (3.80%) Security Cleared
6 14 (3.33%) ITIL Certification
7 10 (2.38%) SC Cleared
7 10 (2.38%) MCITP
7 10 (2.38%) VMware Certified Professional (VCP)
8 9 (2.14%) MCSE
9 6 (1.43%) CCNP
9 6 (1.43%) MCTS
10 4 (0.95%) MCSD
11 3 (0.71%) CCDP
11 3 (0.71%) MCDST
11 3 (0.71%) ITIL Foundation Certificate
12 2 (0.48%) RHCA
12 2 (0.48%) CCENT
12 2 (0.48%) Sun Certification
Quality Assurance & Compliance
1 17 (4.04%) QA
2 1 (0.24%) ISO/IEC 27001
System Software
1 70 (16.63%) Active Directory
2 25 (5.94%) VMware Infrastructure
3 12 (2.85%) Terminal Services
4 8 (1.90%) Firmware
5 7 (1.66%) VMware ESX
6 6 (1.43%) vSphere
7 5 (1.19%) Hyper-V
8 4 (0.95%) VMware ESXi
8 4 (0.95%) vCloud
9 3 (0.71%) XenApp
9 3 (0.71%) Forefront TMG
9 3 (0.71%) VMFS
9 3 (0.71%) VMware Server
10 2 (0.48%) Citrix Presentation Server
10 2 (0.48%) ProxySG
11 1 (0.24%) Oracle RAC
11 1 (0.24%) Oracle RMAN
Systems Management
1 20 (4.75%) SCCM
2 17 (4.04%) Backup Exec
3 13 (3.09%) SCOM
4 11 (2.61%) WSUS
4 11 (2.61%) Nagios
5 10 (2.38%) NetBackup
6 5 (1.19%) Casper Suite
6 5 (1.19%) Tivoli
6 5 (1.19%) Tivoli Storage Manager
6 5 (1.19%) OpenView
6 5 (1.19%) Unicenter
7 4 (0.95%) CiscoWorks
7 4 (0.95%) Puppet
8 3 (0.71%) Cisco CUCM
8 3 (0.71%) Netcool
9 2 (0.48%) Legato
9 2 (0.48%) EMC NetWorker
10 1 (0.24%) Symantec Endpoint Protection
10 1 (0.24%) HP Data Protector
10 1 (0.24%) HP SIM
Vendors
1 115 (27.32%) Microsoft
2 54 (12.83%) Cisco
3 47 (11.16%) VMware
4 42 (9.98%) Oracle
5 20 (4.75%) CheckPoint
6 19 (4.51%) Red Hat
6 19 (4.51%) HP
7 18 (4.28%) IBM
7 18 (4.28%) Citrix
8 14 (3.33%) NetApp
9 13 (3.09%) CommVault
9 13 (3.09%) Symantec
10 11 (2.61%) Bomgar
11 10 (2.38%) F5
12 9 (2.14%) Juniper
13 8 (1.90%) Zend
13 8 (1.90%) Riverbed
14 7 (1.66%) webMethods
14 7 (1.66%) Avaya
14 7 (1.66%) Nokia
Yeovil, Somerset
Global Technology Solutions Ltd
Salary: £25000 - £32000 per annum + Bonus+Car Allowance+O/T/Benefits
Posted: Yesterday
Plymouth, Devon
Coal IT Services
Salary: From £20,000 to £20,617 per annum + Car, laptop, phone & excellent ben
Posted: Yesterday
Bath
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: Yesterday
Bath
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: Yesterday
Exeter, Devon
Capita
Posted: Yesterday
Somerset
Sanderson
Salary: £40000 - £55000 per annum + benefits
Posted: Yesterday
Bristol, Somerset
networx
Salary: £Competitive Salary & Benefits
Posted: 2 days ago
Bristol, Somerset
networx
Salary: Competitive + Benefits
Posted: 2 days ago
Exeter, Devon
FT Select
Salary: From £25,000 to £30,000 per annum plus on call, overtime and benefits
Posted: 2 days ago
Bristol, Avon
The Bridge Ltd
Salary: From £20,000 to £25,000 per annum
Posted: 2 days ago
Bristol, Avon
Global Technology Solutions Ltd
Salary: £30000 - £50000 per annum + Package
Posted: 3 days ago
Exeter, Devon
Capita
Posted: 3 days ago
Bath
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 3 days ago
Exeter
Capita - ITIN
Salary: £32000 - £37000 per annum
Posted: 3 days ago
Yeovil, Somerset
Connectus
Salary: £55000 - £65000 per annum + bonus, pension, health
Posted: 3 days ago
Wiltshire
Interquest - IQ ESM
Salary: £40000 per annum
Posted: 4 days ago
Cheltenham, Gloucestershire
ComputerWorld Personnel Ltd
Salary: £18000.0000 - £25000.0000 per annum
Posted: 4 days ago
Chippenham
Capita - ITIN
Salary: £35000 - £38000 per annum
Posted: 8 days ago
Bristol
Networx Recruitment
Salary: £30,000 - £40,000 per year
Posted: 10 days ago
Bristol
Networx Recruitment
Salary: £30,000 - £40,000 per year
Posted: 10 days ago