The table below looks at the statistics for SLA skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 78 54 62
Rank change year-on-year
-24 +8
Permanent jobs citing SLA 200 277 249
As % of all permanent IT jobs located in the South West 3.16% 4.68% 4.38%
As % of the Quality Assurance & Compliance category 38.46% 43.21% 35.07%
Number of salaries quoted 164 194 204
Average salary £35,000 £34,000 £35,000
Average salary % change year-on-year
+2.94% -2.85%
90% offered a salary of more than £21,300 £20,800 £20,000
10% offered a salary of more than £51,850 £42,500 £45,000
UK excluding London average salary £35,000 £35,000 £35,000
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the South West region.

Quality Assurance & Compliance Category
South West
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
520 641 710
As % of all permanent IT jobs located in the South West 8.22% 10.82% 12.49%
Number of salaries quoted 411 486 591
Average salary £39,000 £37,500 £37,500
Average salary % change year-on-year
+4.00% -
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the South West region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the South West

SLA
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the South West region.

SLA Salary Trend in the South West

SLA
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing SLA across the South West region over the 3 months to 19 December 2014.

SLA Salary Histogram in the South West

SLA
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the South West region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -9 61 £35,000 +14.75% 9
Wiltshire -10 61 £32,000 +14.10% 8
Gloucestershire -6 28 £40,250 +61.00% 3
Somerset +11 25 £32,500 -13.33% 2
Dorset -32 10 £37,500 +4.16% 3
Devon -29 9 £35,000 +20.68% 2
Cornwall - 2 £35,000 - 1
Avon - 1 £34,500 -
SLA
England

SLA
Top 30 Related IT Skills in the South West

For the 6 months to 19 December 2014, IT jobs across the South West region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 182 (42.82%) Windows
2 161 (37.88%) ITIL
3 131 (30.82%) Microsoft
4 120 (28.24%) Finance
5 104 (24.47%) Service Delivery
6 101 (23.76%) SQL
7 87 (20.47%) Active Directory
8 82 (19.29%) Firewall
9 72 (16.94%) Change Management
9 72 (16.94%) MS Excel
10 66 (15.53%) Linux
11 64 (15.06%) SQL Server
12 61 (14.35%) Cisco
13 60 (14.12%) MS Office
13 60 (14.12%) Service Management
14 59 (13.88%) Problem Management
15 56 (13.18%) Windows Server 2003
15 56 (13.18%) Windows Server 2008
15 56 (13.18%) Analytical Skills
16 55 (12.94%) VMware
17 44 (10.35%) Windows 7
17 44 (10.35%) Degree
18 43 (10.12%) LAN
19 42 (9.88%) Configuration Management
20 40 (9.41%) Oracle
21 39 (9.18%) WAN
22 36 (8.47%) Cisco Certification
22 36 (8.47%) Line Management
23 34 (8.00%) UNIX
23 34 (8.00%) CCNA

SLA
Top Related IT Skills in the South West by Category

For the 6 months to 19 December 2014, IT jobs across the South West region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 32 (7.53%) MS Exchange
2 24 (5.65%) SharePoint
3 14 (3.29%) IIS
4 13 (3.06%) Exchange Server 2010
5 11 (2.59%) Exchange Server 2003
5 11 (2.59%) Apache
6 8 (1.88%) Tomcat
6 8 (1.88%) Blackberry Enterprise Server
7 6 (1.41%) Exchange Server 2013
8 4 (0.94%) Exchange Server 2007
9 3 (0.71%) Jetty
9 3 (0.71%) WebSphere
9 3 (0.71%) WebSphere Application Server
10 2 (0.47%) JBoss
11 1 (0.24%) Oracle Workflow
11 1 (0.24%) Lync
Applications
1 72 (16.94%) MS Excel
2 60 (14.12%) MS Office
3 14 (3.29%) MS PowerPoint
4 7 (1.65%) MS Project
5 5 (1.18%) MS Visio
6 1 (0.24%) Spreadsheet
Business Applications
1 14 (3.29%) Dynamics CRM
2 9 (2.12%) Oracle EBS
3 7 (1.65%) Changepoint
4 3 (0.71%) Dynamics AX
4 3 (0.71%) Oracle General Ledger
4 3 (0.71%) Oracle EBS R12
4 3 (0.71%) Oracle iProcurement
4 3 (0.71%) Oracle Payables
4 3 (0.71%) Oracle Cash Management
4 3 (0.71%) Oracle Assets
4 3 (0.71%) Oracle Internet Expenses
5 2 (0.47%) TIBCO iProcess
5 2 (0.47%) Oracle Financials
6 1 (0.24%) Summit
Cloud Services
1 4 (0.94%) Office 365
2 2 (0.47%) SaaS
3 1 (0.24%) Cloud Computing
3 1 (0.24%) Amazon AWS
Communications & Networking
1 82 (19.29%) Firewall
2 43 (10.12%) LAN
3 39 (9.18%) WAN
4 32 (7.53%) TCP/IP
5 31 (7.29%) VPN
5 31 (7.29%) DNS
6 28 (6.59%) DHCP
7 24 (5.65%) MPLS
8 15 (3.53%) SAN
9 14 (3.29%) VLAN
10 13 (3.06%) VoIP
11 11 (2.59%) ISDN
12 10 (2.35%) Cisco ASA
13 8 (1.88%) Unified Communications
13 8 (1.88%) BGP
13 8 (1.88%) EIGRP
14 7 (1.65%) NAS
15 6 (1.41%) Internet
15 6 (1.41%) NetScaler
15 6 (1.41%) F5 BIG-IP LTM
Database & Business Intelligence
1 64 (15.06%) SQL Server
2 25 (5.88%) Relational Database
3 20 (4.71%) MySQL
4 16 (3.76%) SQL Server 2008
5 15 (3.53%) SQL Server Reporting Services
5 15 (3.53%) SQL Server Integration Services
6 12 (2.82%) SQL Server 2005
7 11 (2.59%) DB2
8 8 (1.88%) Data Warehouse
8 8 (1.88%) SQL Server Analysis Services
8 8 (1.88%) SQL Server 2012
9 5 (1.18%) Oracle Database
9 5 (1.18%) Oracle Reports
9 5 (1.18%) OLAP
9 5 (1.18%) SQL Server 2000
10 4 (0.94%) OLTP
10 4 (0.94%) Oracle Database 11g
10 4 (0.94%) Oracle BI EE
11 3 (0.71%) Oracle Discoverer
11 3 (0.71%) SQLPlus
Development Applications
1 10 (2.35%) Rational Performance Tester
2 8 (1.88%) Jenkins
3 7 (1.65%) JUnit
4 6 (1.41%) JIRA
5 5 (1.18%) Eclipse
5 5 (1.18%) Git (software)
5 5 (1.18%) Team Foundation Server
6 4 (0.94%) Toad
7 3 (0.71%) Ant
7 3 (0.71%) Bugzilla
7 3 (0.71%) Subversion
7 3 (0.71%) Hudson
8 2 (0.47%) JMeter
9 1 (0.24%) Visual Studio
9 1 (0.24%) Maven
9 1 (0.24%) Rational Rhapsody
General
1 120 (28.24%) Finance
2 23 (5.41%) Banking
3 17 (4.00%) Telecoms
4 12 (2.82%) Retail
5 11 (2.59%) Local Government
6 9 (2.12%) Advertising
6 9 (2.12%) Legal
7 8 (1.88%) Law
8 3 (0.71%) Military
8 3 (0.71%) General Ledger
9 2 (0.47%) Investment Banking
10 1 (0.24%) Manufacturing
Job Titles
1 90 (21.18%) Analyst
2 58 (13.65%) Support Analyst
2 58 (13.65%) Support Engineer
2 58 (13.65%) Service Manager
3 49 (11.53%) Applications Support
4 32 (7.53%) 2nd Line Support
5 22 (5.18%) Administrator
5 22 (5.18%) Applications Support Analyst
6 21 (4.94%) Service Desk Manager
6 21 (4.94%) 2nd Line Support Engineer
7 20 (4.71%) DBA
8 19 (4.47%) Service Analyst
8 19 (4.47%) Service Desk Analyst
8 19 (4.47%) SQL DBA
9 18 (4.24%) Field Engineer
9 18 (4.24%) Technical Engineer
10 17 (4.00%) 1st Line Support
10 17 (4.00%) Help Desk Support
11 16 (3.76%) Technical Support
12 15 (3.53%) IT Support
Libraries, Frameworks & Software Standards
1 24 (5.65%) XML
2 18 (4.24%) .NET
3 8 (1.88%) Middleware
4 7 (1.65%) J2EE
5 6 (1.41%) Web Services
5 6 (1.41%) Oracle Fusion
6 5 (1.18%) MDX
6 5 (1.18%) Software Packaging
6 5 (1.18%) Spring
6 5 (1.18%) CSS
6 5 (1.18%) HTML
7 2 (0.47%) Struts
7 2 (0.47%) ASP.NET
7 2 (0.47%) LAMP
7 2 (0.47%) jQuery
7 2 (0.47%) HTML5
8 1 (0.24%) WPF
8 1 (0.24%) Hibernate
8 1 (0.24%) Ajax
8 1 (0.24%) XMPP
Miscellaneous
1 56 (13.18%) Analytical Skills
2 33 (7.76%) Management Information System
3 16 (3.76%) Computer Science
4 13 (3.06%) Mathematics
5 9 (2.12%) Blackberry
6 8 (1.88%) NHS
6 8 (1.88%) Video Conferencing
7 7 (1.65%) Wiki
8 6 (1.41%) Replication
8 6 (1.41%) Clustering
9 5 (1.18%) Statistics
10 4 (0.94%) Mainframe
10 4 (0.94%) IBM Mainframe
11 3 (0.71%) Open Source
11 3 (0.71%) EqualLogic
11 3 (0.71%) Client/Server
11 3 (0.71%) CMDB
12 2 (0.47%) e-Health
12 2 (0.47%) IVR
13 1 (0.24%) PACS
Operating Systems
1 182 (42.82%) Windows
2 66 (15.53%) Linux
3 56 (13.18%) Windows Server 2003
3 56 (13.18%) Windows Server 2008
4 44 (10.35%) Windows 7
5 34 (8.00%) UNIX
6 20 (4.71%) Windows XP
7 19 (4.47%) Windows Server 2012
8 18 (4.24%) AIX
9 16 (3.76%) Windows Vista
10 15 (3.53%) Solaris
10 15 (3.53%) Red Hat Enterprise Linux
11 10 (2.35%) CentOS
11 10 (2.35%) Ubuntu
12 9 (2.12%) Windows 8
13 7 (1.65%) Windows 2000 Server
14 5 (1.18%) Debian
14 5 (1.18%) Mac OS X
14 5 (1.18%) Windows 2000
15 3 (0.71%) Fedora
Processes & Methodologies
1 161 (37.88%) ITIL
2 104 (24.47%) Service Delivery
3 72 (16.94%) Change Management
4 60 (14.12%) Service Management
5 59 (13.88%) Problem Management
6 42 (9.88%) Configuration Management
7 36 (8.47%) Line Management
8 33 (7.76%) Mentoring
9 32 (7.53%) Time Management
9 32 (7.53%) Incident Management
10 31 (7.29%) Risk Management
11 30 (7.06%) Change Control
12 29 (6.82%) CRM
13 28 (6.59%) ITSM
13 28 (6.59%) Coaching
14 24 (5.65%) Root Cause Analysis
15 23 (5.41%) Continuous Improvement
16 22 (5.18%) Performance Management
16 22 (5.18%) Project Management
16 22 (5.18%) Release Management
Programming Languages
1 101 (23.76%) SQL
2 28 (6.59%) T-SQL
3 12 (2.82%) Java
4 9 (2.12%) Shell Script
5 8 (1.88%) JavaScript
6 6 (1.41%) PL/SQL
7 3 (0.71%) Korn
7 3 (0.71%) PowerShell
7 3 (0.71%) C#
7 3 (0.71%) VB.NET
8 2 (0.47%) AWK
8 2 (0.47%) Perl
8 2 (0.47%) VBScript
8 2 (0.47%) VB
9 1 (0.24%) PHP
9 1 (0.24%) VBA
9 1 (0.24%) C
Qualifications
1 44 (10.35%) Degree
2 36 (8.47%) Cisco Certification
3 34 (8.00%) CCNA
4 30 (7.06%) Security Cleared
5 23 (5.41%) SC Cleared
6 21 (4.94%) Microsoft Certification
7 18 (4.24%) MCP
8 13 (3.06%) ITIL Certification
9 11 (2.59%) DV Cleared
9 11 (2.59%) MCITP
10 9 (2.12%) MCTS
10 9 (2.12%) CCNP
11 7 (1.65%) MCSE
11 7 (1.65%) CCDP
12 6 (1.41%) Check Point Certification
12 6 (1.41%) VMware Certified Professional (VCP)
13 2 (0.47%) MCDST
13 2 (0.47%) CCENT
13 2 (0.47%) HP APS
13 2 (0.47%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 13 (3.06%) QA
2 1 (0.24%) HL7
2 1 (0.24%) ISO/IEC 27001
System Software
1 87 (20.47%) Active Directory
2 24 (5.65%) VMware Infrastructure
3 12 (2.82%) Firmware
4 11 (2.59%) Terminal Services
5 10 (2.35%) VMware ESXi
5 10 (2.35%) vCloud
6 6 (1.41%) Hyper-V
7 5 (1.18%) VMware ESX
8 4 (0.94%) XenApp
8 4 (0.94%) vSphere
9 3 (0.71%) Forefront TMG
10 1 (0.24%) VMFS
10 1 (0.24%) Oracle RMAN
10 1 (0.24%) ProxySG
10 1 (0.24%) Oracle RAC
10 1 (0.24%) Citrix Presentation Server
10 1 (0.24%) VMware Server
Systems Management
1 22 (5.18%) SCCM
2 18 (4.24%) NetBackup
3 17 (4.00%) SCOM
4 13 (3.06%) Backup Exec
5 9 (2.12%) HP Data Protector
5 9 (2.12%) HP SIM
5 9 (2.12%) Symantec Endpoint Protection
6 7 (1.65%) WSUS
6 7 (1.65%) Nagios
7 6 (1.41%) Tivoli Storage Manager
8 5 (1.18%) Tivoli
8 5 (1.18%) OpenView
8 5 (1.18%) Unicenter
8 5 (1.18%) Puppet
8 5 (1.18%) Casper Suite
9 2 (0.47%) EMC NetWorker
9 2 (0.47%) Legato
9 2 (0.47%) CiscoWorks
10 1 (0.24%) Netcool
10 1 (0.24%) Cisco CUCM
Vendors
1 131 (30.82%) Microsoft
2 61 (14.35%) Cisco
3 55 (12.94%) VMware
4 40 (9.41%) Oracle
5 30 (7.06%) CheckPoint
6 27 (6.35%) HP
7 24 (5.65%) IBM
8 23 (5.41%) Red Hat
8 23 (5.41%) F5
9 20 (4.71%) Citrix
10 19 (4.47%) Symantec
11 18 (4.24%) Juniper
12 16 (3.76%) Riverbed
13 13 (3.06%) NetApp
14 11 (2.59%) Avaya
15 10 (2.35%) Dell
15 10 (2.35%) NetScout
16 9 (2.12%) CommVault
17 8 (1.88%) SolarWinds
18 7 (1.65%) Bomgar
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £45000 - £45001 per annum + 5% on call bonus + benefits
Posted: 2 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £36000 - £40000 per annum + benefits
Posted: 2 hours ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £40000 - £45000 per annum + On Call plus Bonus + Benefits
Posted: 2 hours ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £30000 - £40000 per annum
Posted: Yesterday
Bournemouth
Computer Futures
Salary: £45000 per annum + competitive
Posted: Yesterday
Bristol, Avon
Experis Ltd
Salary: To £47k + pkg
Posted: 2 days ago
Bournemouth
Spectrum IT
Salary: £35000 - £40000 per annum + benefits
Posted: 3 days ago
Bristol, Avon
Westek Recruitment
Salary: £30000 - £40000 per annum + Benefits Package
Posted: 3 days ago
Bournemouth
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 3 days ago
Plymouth
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 3 days ago
South West
Experis Ltd
Posted: 3 days ago
Bristol, Avon
Westek Recruitment
Salary: £18000 - £20000 per annum + Benefits Package
Posted: 3 days ago
Chippenham, Wiltshire
FT Select
Salary: From £30,000 to £35,000 per annum plus benefits
Posted: 4 days ago
Wiltshire
Real Staffing
Salary: £50000 - £60000 per annum + competitive
Posted: 4 days ago
Cheltenham
Capita - ITPS
Salary: £35 - £40 per annum
Posted: 6 days ago
Chippenham, Wiltshire
FT Select
Salary: From £28,000 to £30,000 per annum plus benefits
Posted: 6 days ago
Exeter, Devon
FT Select
Salary: From £28,000 to £30,000 per annum plus benefits
Posted: 6 days ago
Berkshire Wilts Oxon Newbury Swindon
Questor Resourcing
Salary: to £24k + bonus + good benefits
Posted: 7 days ago
Gloucestershire
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum
Posted: 8 days ago
Berkshire Wilts Oxon Newbury Swindon
Questor Resourcing
Salary: £22- 26k + bonus + benefits
Posted: 8 days ago