The table below looks at the statistics for SLA skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 10 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 98 124 89
Rank change year-on-year
+26 -35
Permanent jobs citing SLA 148 135 202
As % of all permanent IT jobs located in the South West 2.88% 2.37% 3.12%
As % of the Quality Assurance & Compliance category 31.22% 21.60% 35.69%
Number of salaries quoted 131 100 166
Median salary £32,500 £37,500 £35,000
Median salary % change year-on-year
-13.33% +7.14%
90% offered a salary of more than £22,500 £21,500 £21,000
10% offered a salary of more than £45,000 £60,000 £56,250
UK excluding London median salary £34,000 £36,500 £33,500
% change year-on-year
-6.84% +8.95%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the South West region.

Quality Assurance & Compliance Category
South West
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
474 625 566
As % of all permanent IT jobs located in the South West 9.22% 10.96% 8.74%
Number of salaries quoted 410 509 436
Median salary £43,750 £42,000 £40,000
Median salary % change year-on-year
+4.16% +5.00%
90% offered a salary of more than £25,000 £26,500 £22,500
10% offered a salary of more than £65,000 £64,000 £65,000
UK excluding London median salary £43,500 £44,000 £42,000
% change year-on-year
-1.13% +4.76%

SLA
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the South West

SLA
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the South West region.

SLA Salary Trend in the South West

SLA
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing SLA across the South West region over the 3 months to 10 December 2016.

SLA Salary Histogram in the South West

SLA
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South West region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire -6 52 £32,500 -20.24% 4
Wiltshire +10 32 £35,000 -6.66%
Bristol +10 29 £37,000 -8.64%
Somerset -2 12 £44,500 +106.97%
Devon -9 8 £29,296 -3.20% 1
Dorset +17 6 £19,000 -35.59% 3
Cornwall -6 5 - -
SLA
England

SLA
Top 30 Related IT Skills in the South West

For the 6 months to 10 December 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for SLA.

1 215 (64.18%) ITIL
2 108 (32.24%) Microsoft
3 107 (31.94%) Windows
4 103 (30.75%) Service Delivery
5 87 (25.97%) Security Cleared
6 86 (25.67%) Service Management
7 70 (20.90%) DV Cleared
8 69 (20.60%) Infrastructure Management
9 67 (20.00%) VMware
10 66 (19.70%) Active Directory
11 62 (18.51%) ITIL V3
12 57 (17.01%) Problem Management
12 57 (17.01%) MS Excel
13 56 (16.72%) Management Information System
14 55 (16.42%) MS Office
15 52 (15.52%) SQL Server
16 50 (14.93%) MS Exchange
17 48 (14.33%) Windows Server
18 47 (14.03%) Cisco
19 46 (13.73%) SQL
19 46 (13.73%) Firewall
20 44 (13.13%) Mentoring
21 43 (12.84%) Windows Server 2012
22 42 (12.54%) Office 365
23 38 (11.34%) Finance
24 37 (11.04%) ITSM
24 37 (11.04%) Cisco Certification
24 37 (11.04%) Windows Server 2003
24 37 (11.04%) VMware Infrastructure
25 36 (10.75%) Data Centre

SLA
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (14.93%) MS Exchange
2 28 (8.36%) Exchange Server 2010
3 26 (7.76%) Exchange Server 2007
4 12 (3.58%) BizTalk Server
5 7 (2.09%) IIS
5 7 (2.09%) WebLogic
6 6 (1.79%) Apache
7 5 (1.49%) Skype for Business
8 4 (1.19%) WebSphere
9 3 (0.90%) JBoss
9 3 (0.90%) SharePoint
9 3 (0.90%) Tomcat
10 2 (0.60%) Blackberry Enterprise Server
10 2 (0.60%) CMS
10 2 (0.60%) Jetty
10 2 (0.60%) Oracle SOA Suite
11 1 (0.30%) GlassFish
11 1 (0.30%) Mule
11 1 (0.30%) Office Communications Server
11 1 (0.30%) WordPress
Applications
1 57 (17.01%) MS Excel
2 55 (16.42%) MS Office
3 17 (5.07%) MS PowerPoint
4 12 (3.58%) MS Visio
Business Applications
1 4 (1.19%) Maximo
2 3 (0.90%) Dynamics CRM
2 3 (0.90%) Oracle EBS
3 2 (0.60%) Oracle Applications
3 2 (0.60%) Oracle EBS R12
3 2 (0.60%) Oracle ERP
4 1 (0.30%) Eloqua
4 1 (0.30%) Infor CRM
4 1 (0.30%) Line 500
4 1 (0.30%) Oracle 11i
4 1 (0.30%) Oracle Cash Management
4 1 (0.30%) Oracle CRM
4 1 (0.30%) Oracle Payables
4 1 (0.30%) Oracle Receivables
4 1 (0.30%) Remedy ITSM
4 1 (0.30%) ResourceLink
4 1 (0.30%) Sage 1000
Cloud Services
1 42 (12.54%) Office 365
2 3 (0.90%) Cloud Computing
3 2 (0.60%) Amazon AWS
3 2 (0.60%) Azure Active Directory
3 2 (0.60%) Microsoft Azure
4 1 (0.30%) Adobe Creative Cloud
4 1 (0.30%) SaaS
Communications & Networking
1 46 (13.73%) Firewall
2 29 (8.66%) WAN
3 27 (8.06%) DNS
3 27 (8.06%) LAN
4 26 (7.76%) VPN
5 21 (6.27%) TCP/IP
6 20 (5.97%) Wi-Fi
7 15 (4.48%) Cisco ASA
8 14 (4.18%) MPLS
9 13 (3.88%) DHCP
9 13 (3.88%) VoIP
10 12 (3.58%) SAN
11 10 (2.99%) Structured Cabling
12 9 (2.69%) Cisco IOS
13 8 (2.39%) SMS
14 7 (2.09%) SMTP
14 7 (2.09%) SNMP
15 6 (1.79%) Unified Communications
16 5 (1.49%) IP Telephony
16 5 (1.49%) Network Security
Database & Business Intelligence
1 52 (15.52%) SQL Server
2 16 (4.78%) SQL Server Reporting Services
3 10 (2.99%) Oracle Database
4 8 (2.39%) MySQL
4 8 (2.39%) Relational Database
5 7 (2.09%) Oracle Database 11g
5 7 (2.09%) Oracle OWB
6 5 (1.49%) SQL Server Integration Services
7 4 (1.19%) MS Access
8 3 (0.90%) Oracle BI EE
8 3 (0.90%) RDBMS
9 2 (0.60%) Big Data
9 2 (0.60%) BusinessObjects
9 2 (0.60%) Crystal Reports
9 2 (0.60%) Essbase
9 2 (0.60%) Oracle Reports
9 2 (0.60%) PostgreSQL
9 2 (0.60%) SQL Server 2008
9 2 (0.60%) SQL Server 2012
9 2 (0.60%) SQL Server Analysis Services
Development Applications
1 7 (2.09%) PeopleTools
2 2 (0.60%) Maven
2 2 (0.60%) Subversion
3 1 (0.30%) Ant
3 1 (0.30%) Jenkins
3 1 (0.30%) JUnit
3 1 (0.30%) PROIV
3 1 (0.30%) PVCS
3 1 (0.30%) Visual Studio
General
1 38 (11.34%) Finance
2 32 (9.55%) Telecoms
3 8 (2.39%) Retail
4 3 (0.90%) Advertising
5 2 (0.60%) Back Office
5 2 (0.60%) Banking
5 2 (0.60%) Billing
6 1 (0.30%) Automotive
6 1 (0.30%) General Ledger
6 1 (0.30%) Manufacturing
6 1 (0.30%) Marketing
Job Titles
1 56 (16.72%) Support Engineer
2 54 (16.12%) Service Manager
3 51 (15.22%) Analyst
4 34 (10.15%) 2nd Line Support
5 33 (9.85%) Applications Support
6 32 (9.55%) Infrastructure Engineer
7 24 (7.16%) 3rd Line Support
8 23 (6.87%) Service Level Manager
9 22 (6.57%) 3rd Line Engineer
10 21 (6.27%) Support Analyst
11 19 (5.67%) 2nd Line Engineer
12 18 (5.37%) Services Delivery Manager
13 17 (5.07%) Delivery Manager
14 16 (4.78%) 2nd Line Support Engineer
14 16 (4.78%) 3rd Line Support Engineer
15 15 (4.48%) DBA
16 14 (4.18%) Network Engineer
17 12 (3.58%) Applications Engineer
17 12 (3.58%) Applications Support Engineer
18 11 (3.28%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 28 (8.36%) .NET
2 22 (6.57%) ASP.NET
3 14 (4.18%) Web Services
4 11 (3.28%) .NET Framework
5 10 (2.99%) HTML
6 8 (2.39%) Flash
7 5 (1.49%) ASP.NET MVC
7 5 (1.49%) ASP.NET Web Forms
7 5 (1.49%) Entity Framework
8 4 (1.19%) Classic ASP
8 4 (1.19%) Middleware
9 3 (0.90%) Spring
10 2 (0.60%) CSS
10 2 (0.60%) Hibernate
10 2 (0.60%) Oracle Fusion
10 2 (0.60%) XMPP
11 1 (0.30%) HTML5
11 1 (0.30%) jQuery
11 1 (0.30%) SAML
11 1 (0.30%) XML
Miscellaneous
1 56 (16.72%) Management Information System
2 36 (10.75%) Data Centre
3 23 (6.87%) Statistics
4 18 (5.37%) Analytical Skills
5 15 (4.48%) Driving Licence
5 15 (4.48%) Enterprise Software
6 13 (3.88%) User Experience
7 7 (2.09%) Virtual Team
8 5 (1.49%) CMDB
8 5 (1.49%) Wiki
9 3 (0.90%) Celerra
9 3 (0.90%) CLARiiON
9 3 (0.90%) EMC VNX
9 3 (0.90%) Video Conferencing
10 2 (0.60%) EPoS
10 2 (0.60%) Fat Client
10 2 (0.60%) Performance Metrics
10 2 (0.60%) Replication
10 2 (0.60%) SWIFT
10 2 (0.60%) Thin Client
Operating Systems
1 107 (31.94%) Windows
2 48 (14.33%) Windows Server
3 43 (12.84%) Windows Server 2012
4 37 (11.04%) Windows Server 2003
5 28 (8.36%) Linux
6 21 (6.27%) Windows Server 2008
7 14 (4.18%) Windows 7
8 11 (3.28%) Unix
9 6 (1.79%) Windows 10
10 5 (1.49%) CentOS
11 4 (1.19%) Solaris
12 3 (0.90%) Data ONTAP
13 1 (0.30%) AIX
13 1 (0.30%) Mac OS
13 1 (0.30%) Mac OS X
13 1 (0.30%) Windows 8
13 1 (0.30%) Windows Vista
13 1 (0.30%) Windows XP
Processes & Methodologies
1 215 (64.18%) ITIL
2 103 (30.75%) Service Delivery
3 86 (25.67%) Service Management
4 69 (20.60%) Infrastructure Management
5 62 (18.51%) ITIL V3
6 57 (17.01%) Problem Management
7 44 (13.13%) Mentoring
8 37 (11.04%) ITSM
9 30 (8.96%) Incident Management
9 30 (8.96%) Software Engineering
10 27 (8.06%) Stakeholder Management
11 24 (7.16%) Change Management
11 24 (7.16%) Performance Management
12 22 (6.57%) Agile Software Development
13 21 (6.27%) Project Management
14 20 (5.97%) Continuous Improvement
15 19 (5.67%) Data Encryption
16 18 (5.37%) Business Continuity
17 17 (5.07%) Critical Success Factor
18 16 (4.78%) Coaching
Programming Languages
1 46 (13.73%) SQL
2 14 (4.18%) Java
3 13 (3.88%) T-SQL
4 9 (2.69%) C#
4 9 (2.69%) PowerShell
5 8 (2.39%) JavaScript
6 7 (2.09%) PHP
6 7 (2.09%) PL/SQL
6 7 (2.09%) SQR
6 7 (2.09%) VBA
7 5 (1.49%) C
8 4 (1.19%) Shell Script
8 4 (1.19%) VB
9 3 (0.90%) C++
9 3 (0.90%) Perl
9 3 (0.90%) Python
9 3 (0.90%) VBScript
10 1 (0.30%) LINC
Qualifications
1 87 (25.97%) Security Cleared
2 70 (20.90%) DV Cleared
3 37 (11.04%) Cisco Certification
4 35 (10.45%) ITIL Certification
5 34 (10.15%) Microsoft Certification
6 24 (7.16%) SC Cleared
7 22 (6.57%) CCNA
8 20 (5.97%) Degree
9 18 (5.37%) MCSE
10 15 (4.48%) CCNP
11 12 (3.58%) ISEB
12 9 (2.69%) ITIL Foundation Certificate
13 7 (2.09%) MCITP
14 6 (1.79%) MCP
15 5 (1.49%) CCDP
16 4 (1.19%) CCSP
17 3 (0.90%) JNCIS
18 2 (0.60%) MCSA
18 2 (0.60%) VMware Certified Professional (VCP)
19 1 (0.30%) PRINCE2 Certification
Quality Assurance & Compliance
1 12 (3.58%) QA
2 7 (2.09%) ISO/IEC 27001
3 4 (1.19%) Data Quality
4 3 (0.90%) BS7799
4 3 (0.90%) COBIT
4 3 (0.90%) ISO 9001
5 2 (0.60%) PCI DSS
6 1 (0.30%) DICOM
6 1 (0.30%) HL7
System Software
1 66 (19.70%) Active Directory
2 37 (11.04%) VMware Infrastructure
3 19 (5.67%) Virtual Desktop
4 9 (2.69%) Oracle RAC
5 8 (2.39%) Hyper-V
6 5 (1.49%) vSphere
7 4 (1.19%) Terminal Services
7 4 (1.19%) XenApp
8 3 (0.90%) EMC RecoverPoint
8 3 (0.90%) NFS
8 3 (0.90%) VMware ESX
9 1 (0.30%) Firmware
9 1 (0.30%) KVM
Systems Management
1 17 (5.07%) NetBackup
2 16 (4.78%) SCCM
3 11 (3.28%) Cisco Prime
4 9 (2.69%) Oracle RMAN
5 7 (2.09%) Data Guard
6 6 (1.79%) SCOM
7 5 (1.49%) WSUS
8 3 (0.90%) AirWatch
8 3 (0.90%) HP Data Protector
8 3 (0.90%) Nagios
8 3 (0.90%) Oracle Enterprise Manager
8 3 (0.90%) SnapMirror
8 3 (0.90%) SnapVault
9 2 (0.60%) HP SIM
10 1 (0.30%) Backup Exec
10 1 (0.30%) FortiGate
10 1 (0.30%) Microsoft Intune
10 1 (0.30%) Norton AntiVirus
10 1 (0.30%) OpenView
10 1 (0.30%) WMI
Vendors
1 108 (32.24%) Microsoft
2 67 (20.00%) VMware
3 47 (14.03%) Cisco
4 30 (8.96%) Oracle
5 20 (5.97%) HP
6 13 (3.88%) SolarWinds
7 12 (3.58%) Cadence
8 11 (3.28%) Citrix
9 10 (2.99%) IBM
9 10 (2.99%) Remedy
10 9 (2.69%) 3PAR
11 8 (2.39%) CheckPoint
11 8 (2.39%) Nokia
11 8 (2.39%) Veeam
12 7 (2.09%) Juniper
12 7 (2.09%) PeopleSoft
12 7 (2.09%) Red Hat
13 6 (1.79%) NetApp
13 6 (1.79%) Veritas
14 5 (1.49%) IronPort
Gloucester, Gloucestershire
Sopra Steria Limited
Posted: 2 days ago
Gloucester, Gloucestershire
Sopra Steria Recruitment
Salary: Unspecified
Posted: 2 days ago
Cheltenham, Gloucestershire
Randstad Technologies
Salary: £30000 - £35000.00 per annum + Car, Pension, Bonus etc
Posted: Yesterday
Bournemouth
Spectrum IT
Salary: £25000 - £30000 per annum + training & benefits
Posted: 23 days ago
Cheltenham
People Source Consulting
Salary: £25000 - £30000 per annum
Posted: 8 days ago
Bournemouth
Fixed Recruitment Ltd
Salary: £40000 - £50000 per annum + Benefits
Posted: 25 days ago
Bournemouth, Dorset
JP Morgan
Salary: From £0 to £0 per annum Competitive Salary + Benefits
Posted: 26 days ago
Exeter, Devon
Experis Ltd
Posted: 4 days ago