The table below looks at the statistics for SLA skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 72 65 47
Rank change year-on-year
-7 -18
Permanent jobs citing SLA 218 194 262
As % of all permanent IT jobs located in the South West 3.58% 3.83% 4.64%
As % of the Quality Assurance & Compliance category 38.52% 33.05% 41.32%
Number of salaries quoted 181 164 232
Average salary £30,000 £35,000 £34,000
Average salary % change year-on-year
-14.28% +2.94%
90% offered a salary of more than £22,000 £22,000 £21,500
10% offered a salary of more than £57,500 £50,000 £51,350
UK excluding London average salary £32,500 £36,000 £35,000
% change year-on-year
-9.72% +2.85%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the South West region.

Quality Assurance & Compliance Category
South West
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
566 587 634
As % of all permanent IT jobs located in the South West 9.29% 11.59% 11.22%
Number of salaries quoted 455 484 547
Average salary £37,000 £37,500 £42,500
Average salary % change year-on-year
-1.33% -11.76%
90% offered a salary of more than £22,250 £25,000 £25,000
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £41,000
% change year-on-year
- -2.43%

SLA
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the South West region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the South West

SLA
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the South West region.

SLA Salary Trend in the South West

SLA
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing SLA across the South West region over the 3 months to 28 August 2014.

SLA Salary Histogram in the South West

SLA
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the South West region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +4 61 £33,250 -8.90% 4
Wiltshire -24 60 £25,000 -28.57% 8
Somerset -1 40 £27,500 -42.10% 8
Gloucestershire +2 22 £36,750 +22.50% 1
Devon -12 17 £20,500 -36.92% 1
Dorset -5 9 £49,750 +47.40% 2
Cornwall - 1 £55,000 -
SLA
England

SLA
Top 30 Related IT Skills in the South West

For the 6 months to 28 August 2014, IT jobs across the South West region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 155 (37.44%) ITIL
2 154 (37.20%) Windows
3 132 (31.88%) Service Delivery
4 126 (30.43%) Finance
5 108 (26.09%) SQL
6 93 (22.46%) Microsoft
7 79 (19.08%) SQL Server
8 75 (18.12%) Service Management
9 62 (14.98%) Oracle
10 61 (14.73%) Degree
11 55 (13.29%) MS Excel
12 52 (12.56%) Windows Server 2003
13 50 (12.08%) Active Directory
14 49 (11.84%) Firewall
14 49 (11.84%) Problem Management
15 47 (11.35%) MS Office
16 46 (11.11%) Cisco
16 46 (11.11%) Windows Server 2008
17 43 (10.39%) XML
18 39 (9.42%) Change Management
18 39 (9.42%) Root Cause Analysis
19 36 (8.70%) Linux
20 35 (8.45%) Windows 7
21 34 (8.21%) SQL Server 2008
21 34 (8.21%) Time Management
21 34 (8.21%) LAN
21 34 (8.21%) Management Information System
21 34 (8.21%) VMware
22 33 (7.97%) Citrix
23 31 (7.49%) ITSM

SLA
Top Related IT Skills in the South West by Category

For the 6 months to 28 August 2014, IT jobs across the South West region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 28 (6.76%) MS Exchange
2 21 (5.07%) SharePoint
3 16 (3.86%) Apache
4 15 (3.62%) Exchange Server 2010
5 14 (3.38%) IIS
6 9 (2.17%) Exchange Server 2003
7 8 (1.93%) Exchange Server 2013
8 6 (1.45%) Blackberry Enterprise Server
8 6 (1.45%) Exchange Server 2007
8 6 (1.45%) SharePoint 2010
9 4 (0.97%) SharePoint 2013
9 4 (0.97%) WebSphere Application Server
9 4 (0.97%) Tomcat
9 4 (0.97%) WebSphere
9 4 (0.97%) SharePoint Server
10 2 (0.48%) Lync
11 1 (0.24%) Oracle Workflow
11 1 (0.24%) SAS
Applications
1 55 (13.29%) MS Excel
2 47 (11.35%) MS Office
3 14 (3.38%) MS PowerPoint
4 6 (1.45%) MS Visio
5 4 (0.97%) InfoPath
Business Applications
1 19 (4.59%) Oracle EBS
2 9 (2.17%) Oracle General Ledger
2 9 (2.17%) Oracle EBS R12
2 9 (2.17%) Oracle Assets
2 9 (2.17%) Oracle Payables
3 8 (1.93%) Oracle Cash Management
3 8 (1.93%) Oracle Internet Expenses
3 8 (1.93%) Oracle iProcurement
4 6 (1.45%) Oracle Financials
5 4 (0.97%) Dynamics CRM
6 2 (0.48%) SAP BPC
6 2 (0.48%) Sage 200
7 1 (0.24%) Summit
7 1 (0.24%) Oracle Applications
7 1 (0.24%) Oracle 11i
7 1 (0.24%) Oracle Subledger Accounting
7 1 (0.24%) Oracle Receivables
Cloud Services
1 5 (1.21%) Office 365
2 3 (0.72%) Cloud Computing
3 1 (0.24%) SaaS
Communications & Networking
1 49 (11.84%) Firewall
2 34 (8.21%) LAN
3 26 (6.28%) TCP/IP
4 20 (4.83%) WAN
5 17 (4.11%) VPN
5 17 (4.11%) DNS
6 16 (3.86%) VoIP
7 14 (3.38%) DHCP
8 13 (3.14%) Internet
8 13 (3.14%) NetScaler
9 11 (2.66%) SAN
10 9 (2.17%) Cisco ASA
10 9 (2.17%) EIGRP
10 9 (2.17%) BGP
10 9 (2.17%) MPLS
11 7 (1.69%) Unified Communications
12 6 (1.45%) Intranet
13 5 (1.21%) VLAN
13 5 (1.21%) SCCP
13 5 (1.21%) H.323
Database & Business Intelligence
1 79 (19.08%) SQL Server
2 34 (8.21%) SQL Server 2008
3 31 (7.49%) Relational Database
4 27 (6.52%) SQL Server 2005
5 18 (4.35%) SQL Server Integration Services
5 18 (4.35%) Oracle Reports
6 16 (3.86%) MySQL
6 16 (3.86%) SQL Server Reporting Services
7 11 (2.66%) Oracle Discoverer
8 8 (1.93%) SQL Server 2012
8 8 (1.93%) SQL Server 2000
9 6 (1.45%) Data Warehouse
10 4 (0.97%) Oracle Database
10 4 (0.97%) DB2
11 2 (0.48%) Oracle9i Database
11 2 (0.48%) Oracle Database 10g
11 2 (0.48%) BusinessObjects
11 2 (0.48%) SAP BW
11 2 (0.48%) SQLPlus
11 2 (0.48%) Oracle OWB
Development Applications
1 5 (1.21%) Toad
2 4 (0.97%) JUnit
3 3 (0.72%) Subversion
4 2 (0.48%) Oracle Forms
4 2 (0.48%) Maven
5 1 (0.24%) Team Foundation Server
5 1 (0.24%) Jenkins
General
1 126 (30.43%) Finance
2 13 (3.14%) Retail
2 13 (3.14%) Telecoms
3 11 (2.66%) Local Government
4 9 (2.17%) Back Office
5 8 (1.93%) General Ledger
6 6 (1.45%) Military
7 5 (1.21%) Banking
7 5 (1.21%) Advertising
8 3 (0.72%) Marketing
9 2 (0.48%) Aerospace
9 2 (0.48%) Electronics
10 1 (0.24%) Publishing
Job Titles
1 105 (25.36%) Analyst
2 70 (16.91%) Support Analyst
3 69 (16.67%) Applications Support
4 56 (13.53%) Service Manager
5 52 (12.56%) Support Engineer
6 34 (8.21%) Applications Support Analyst
7 26 (6.28%) 2nd Line Support
8 23 (5.56%) Systems Engineer
9 19 (4.59%) Services Delivery Manager
9 19 (4.59%) Team Leader
9 19 (4.59%) Delivery Manager
10 17 (4.11%) Service Desk Analyst
10 17 (4.11%) Systems Support
10 17 (4.11%) Service Analyst
11 16 (3.86%) 2nd Line Support Engineer
11 16 (3.86%) Technical Leader
12 15 (3.62%) Support Manager
13 14 (3.38%) Senior Analyst
13 14 (3.38%) Consultant
13 14 (3.38%) Systems Support Engineer
Libraries, Frameworks & Software Standards
1 43 (10.39%) XML
2 25 (6.04%) Web Services
3 23 (5.56%) .NET
4 12 (2.90%) HTML
5 9 (2.17%) CSS
6 6 (1.45%) ASP.NET
6 6 (1.45%) WCF
6 6 (1.45%) Ajax
7 5 (1.21%) Software Packaging
8 4 (0.97%) ASP.NET Web Forms
8 4 (0.97%) J2EE
8 4 (0.97%) XHTML
8 4 (0.97%) Silverlight
8 4 (0.97%) Spring
9 3 (0.72%) Hibernate
10 2 (0.48%) Middleware
11 1 (0.24%) .NET Framework
11 1 (0.24%) MDX
11 1 (0.24%) Ruby on Rails
11 1 (0.24%) Oracle Fusion
Miscellaneous
1 34 (8.21%) Management Information System
2 14 (3.38%) Computer Science
3 13 (3.14%) Wiki
4 11 (2.66%) Mathematics
5 9 (2.17%) Video Conferencing
5 9 (2.17%) Blackberry
6 8 (1.93%) Clustering
7 7 (1.69%) Statistics
7 7 (1.69%) Firmware
8 6 (1.45%) NHS
9 5 (1.21%) Client/Server
10 4 (0.97%) Enterprise Software
11 3 (0.72%) e-Health
11 3 (0.72%) Smartphone
11 3 (0.72%) EqualLogic
11 3 (0.72%) CMDB
11 3 (0.72%) IVR
11 3 (0.72%) Replication
11 3 (0.72%) Foreign Exchange (FX)
12 2 (0.48%) Thin Client
Operating Systems
1 154 (37.20%) Windows
2 52 (12.56%) Windows Server 2003
3 46 (11.11%) Windows Server 2008
4 36 (8.70%) Linux
5 35 (8.45%) Windows 7
6 29 (7.00%) Windows XP
7 24 (5.80%) UNIX
8 16 (3.86%) Windows Vista
9 13 (3.14%) Ubuntu
9 13 (3.14%) Windows 8
10 11 (2.66%) Windows 2000 Server
11 8 (1.93%) Windows Server 2012
11 8 (1.93%) Solaris
11 8 (1.93%) Red Hat Enterprise Linux
12 5 (1.21%) SUSE
12 5 (1.21%) Mac OS X
13 4 (0.97%) AIX
14 3 (0.72%) CentOS
15 2 (0.48%) HPUX
Processes & Methodologies
1 155 (37.44%) ITIL
2 132 (31.88%) Service Delivery
3 75 (18.12%) Service Management
4 49 (11.84%) Problem Management
5 39 (9.42%) Change Management
5 39 (9.42%) Root Cause Analysis
6 34 (8.21%) Time Management
7 31 (7.49%) ITSM
8 29 (7.00%) Configuration Management
9 26 (6.28%) Change Control
9 26 (6.28%) PRINCE2
9 26 (6.28%) Project Management
10 24 (5.80%) Continuous Improvement
10 24 (5.80%) ITIL V3
10 24 (5.80%) Incident Management
11 22 (5.31%) Risk Management
12 21 (5.07%) Capacity Planning
13 17 (4.11%) Workflow
14 16 (3.86%) SOA
15 15 (3.62%) Asset Management
Programming Languages
1 108 (26.09%) SQL
2 24 (5.80%) PL/SQL
3 20 (4.83%) T-SQL
4 16 (3.86%) Java
5 9 (2.17%) C#
6 8 (1.93%) Shell Script
7 7 (1.69%) PowerShell
7 7 (1.69%) VB
8 5 (1.21%) JavaScript
9 4 (0.97%) Korn
10 1 (0.24%) VB6
10 1 (0.24%) Ruby
10 1 (0.24%) R
10 1 (0.24%) PHP
10 1 (0.24%) VB.NET
10 1 (0.24%) C++
10 1 (0.24%) C
Qualifications
1 61 (14.73%) Degree
2 26 (6.28%) Microsoft Certification
3 21 (5.07%) CCNA
3 21 (5.07%) Cisco Certification
4 15 (3.62%) MCP
4 15 (3.62%) MCSE
5 13 (3.14%) ITIL Certification
6 12 (2.90%) Security Cleared
7 9 (2.17%) VMware Certified Professional (VCP)
8 8 (1.93%) MCITP
9 6 (1.45%) SC Cleared
10 5 (1.21%) ITIL Foundation Certificate
11 4 (0.97%) MCSD
11 4 (0.97%) CCA
11 4 (0.97%) Citrix Certification
11 4 (0.97%) PRINCE2 Practitioner
11 4 (0.97%) MCTS
12 3 (0.72%) CIMA
12 3 (0.72%) ACCA
12 3 (0.72%) CCNP
Quality Assurance & Compliance
1 18 (4.35%) QA
2 4 (0.97%) ISO/IEC 27001
System Software
1 50 (12.08%) Active Directory
2 23 (5.56%) VMware Infrastructure
3 11 (2.66%) Hyper-V
4 9 (2.17%) XenApp
5 7 (1.69%) Terminal Services
6 6 (1.45%) vSphere
7 4 (0.97%) ISA Server
7 4 (0.97%) Citrix Presentation Server
8 3 (0.72%) VMware ESXi
8 3 (0.72%) Forefront TMG
8 3 (0.72%) VMFS
8 3 (0.72%) vCloud
8 3 (0.72%) XenServer
8 3 (0.72%) XenDesktop
8 3 (0.72%) VMware Server
8 3 (0.72%) VMware ESX
9 1 (0.24%) ProxySG
Systems Management
1 21 (5.07%) SCCM
2 20 (4.83%) Backup Exec
3 15 (3.62%) SCOM
4 14 (3.38%) WSUS
5 11 (2.66%) Nagios
6 9 (2.17%) NetBackup
7 5 (1.21%) EMC NetWorker
7 5 (1.21%) Legato
7 5 (1.21%) Tivoli
7 5 (1.21%) Tivoli Storage Manager
7 5 (1.21%) Netcool
7 5 (1.21%) CiscoWorks
8 3 (0.72%) Cisco CUCM
9 2 (0.48%) Systems Management Server (SMS)
10 1 (0.24%) Puppet
10 1 (0.24%) ARCserve
Vendors
1 93 (22.46%) Microsoft
2 62 (14.98%) Oracle
3 46 (11.11%) Cisco
4 34 (8.21%) VMware
5 33 (7.97%) Citrix
6 20 (4.83%) HP
7 17 (4.11%) NetApp
8 16 (3.86%) webMethods
8 16 (3.86%) CommVault
9 13 (3.14%) Zend
9 13 (3.14%) CheckPoint
10 12 (2.90%) Red Hat
11 11 (2.66%) Bomgar
12 8 (1.93%) EMC
13 7 (1.69%) Avaya
13 7 (1.69%) Dell
13 7 (1.69%) SAP
14 6 (1.45%) Nokia
14 6 (1.45%) Juniper
15 5 (1.21%) Symantec
Swindon
Capita - ITIN
Salary: £24000.00 - £24400.00 per annum
Posted: 19 hours ago
Bath, Avon
Roc Search
Salary: £33000 - £45000 per annum + benefits
Posted: 22 hours ago
Chippenham, Wiltshire
Xist4 IT Recruitment
Salary: £23-25,000
Posted: Yesterday
Chippenham, Wiltshire
XIST4 IT Recruitment Ltd
Salary: Bens
Posted: 4 days ago
Bournemouth, Dorset
LV=
Salary: Competitive
Posted: 4 days ago
Bath, Somerset
Resource Solutions Group - Ascentric
Salary: bonus + benefits
Posted: 4 days ago
Bath, Somerset
Resource Solutions Group - Ascentric
Salary: bonus + benefits
Posted: 4 days ago
Bristol, Avon
Emponics Ltd
Salary: £35000 - £50000 per annum + relocation pkg
Posted: 5 days ago
Bristol, Avon
Advantage XPO
Posted: 5 days ago
Bath, Avon
Randstad Technologies
Salary: £45000.00 per annum
Posted: 5 days ago
Bristol, Avon
Global Technology Solutions Ltd
Salary: £29000 - £35000 per annum + bonus+benefits
Posted: 6 days ago
Bath, Avon
Resource Management
Salary: £18000 - £23000 per annum + bonus + benefits
Posted: 6 days ago
Bath, Avon
Resource Management
Salary: £25000 - £30000 per annum + bonus + benefits
Posted: 6 days ago
Chippenham
360 Resourcing
Salary: £22k - 28k per year
Posted: 7 days ago
Shepton Mallet
Capita - ITIN
Posted: 10 days ago
Chippenham
Hays IT - Uk Posting account
Salary: £22000.00 - £26000.00 per annum + excellent benefits
Posted: 19 days ago
Chippenham, Wiltshire
Applied Card Technologies
Salary: From £22,000 to £28,000 per annum + benefits
Posted: 19 days ago
Swindon
Hays IT - Uk Posting account
Salary: £260 - £70000 per annum + Dependent on experience
Posted: 21 days ago
Bristol
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum
Posted: 22 days ago
Bournemouth
QA Apprenticeships
Salary: £11,000 per year
Posted: 27 days ago