The table below looks at the statistics for SLA skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 71 57 41
Rank change year-on-year
-14 -16
Permanent jobs citing SLA 219 210 294
As % of all permanent IT jobs located in the South West 3.55% 4.15% 5.09%
As % of the Quality Assurance & Compliance category 39.04% 36.40% 41.88%
Number of salaries quoted 184 174 254
Average salary £30,000 £35,000 £35,000
Average salary % change year-on-year
-14.28% -
90% offered a salary of more than £20,500 £21,500 £22,650
10% offered a salary of more than £60,000 £50,000 £51,050
UK excluding London average salary £32,500 £35,500 £35,000
% change year-on-year
-8.45% +1.42%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the South West region.

Quality Assurance & Compliance Category
South West
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
561 577 702
As % of all permanent IT jobs located in the South West 9.09% 11.39% 12.16%
Number of salaries quoted 460 468 573
Average salary £37,500 £37,500 £42,500
Average salary % change year-on-year
- -11.76%
90% offered a salary of more than £21,500 £25,000 £25,500
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £40,473
% change year-on-year
- -1.16%

SLA
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the South West region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the South West

SLA
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the South West region.

SLA Salary Trend in the South West

SLA
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing SLA across the South West region over the 3 months to 23 September 2014.

SLA Salary Histogram in the South West

SLA
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the South West region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol 0 70 £32,500 -13.33% 10
Wiltshire -21 60 £25,000 -28.57% 9
Somerset +6 41 £27,500 -42.10% 8
Gloucestershire +2 21 £39,250 +12.14% 2
Devon -25 14 £20,500 -42.25% 1
Dorset -6 9 £31,250 -3.84% 1
SLA
England

SLA
Top 30 Related IT Skills in the South West

For the 6 months to 23 September 2014, IT jobs across the South West region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 159 (38.31%) Windows
2 156 (37.59%) ITIL
3 131 (31.57%) Service Delivery
4 120 (28.92%) Finance
5 108 (26.02%) SQL
6 92 (22.17%) Microsoft
7 77 (18.55%) SQL Server
8 74 (17.83%) Service Management
9 63 (15.18%) MS Excel
10 62 (14.94%) Degree
11 59 (14.22%) Active Directory
12 56 (13.49%) Firewall
13 55 (13.25%) Analytical Skills
14 53 (12.77%) Problem Management
15 52 (12.53%) MS Office
16 51 (12.29%) Windows Server 2003
17 50 (12.05%) Oracle
18 47 (11.33%) Cisco
18 47 (11.33%) Line Management
19 44 (10.60%) Change Management
19 44 (10.60%) Windows Server 2008
20 41 (9.88%) Linux
21 39 (9.40%) VMware
22 38 (9.16%) XML
22 38 (9.16%) Windows 7
23 36 (8.67%) Time Management
24 35 (8.43%) Configuration Management
25 34 (8.19%) LAN
26 33 (7.95%) Management Information System
27 32 (7.71%) SQL Server 2008

SLA
Top Related IT Skills in the South West by Category

For the 6 months to 23 September 2014, IT jobs across the South West region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 30 (7.23%) MS Exchange
2 18 (4.34%) IIS
2 18 (4.34%) SharePoint
3 14 (3.37%) Exchange Server 2010
4 13 (3.13%) Apache
5 12 (2.89%) Exchange Server 2003
6 9 (2.17%) Exchange Server 2007
7 8 (1.93%) Exchange Server 2013
8 6 (1.45%) SharePoint 2010
9 5 (1.20%) Blackberry Enterprise Server
10 4 (0.96%) Tomcat
10 4 (0.96%) WebSphere Application Server
10 4 (0.96%) SharePoint Server
10 4 (0.96%) WebSphere
10 4 (0.96%) SharePoint 2013
11 2 (0.48%) Lync
12 1 (0.24%) Oracle Workflow
12 1 (0.24%) SAS
Applications
1 63 (15.18%) MS Excel
2 52 (12.53%) MS Office
3 14 (3.37%) MS PowerPoint
4 4 (0.96%) InfoPath
4 4 (0.96%) MS Visio
Business Applications
1 17 (4.10%) Oracle EBS
2 10 (2.41%) Oracle General Ledger
2 10 (2.41%) Oracle EBS R12
2 10 (2.41%) Oracle Payables
2 10 (2.41%) Oracle Assets
3 9 (2.17%) Oracle Internet Expenses
3 9 (2.17%) Oracle Cash Management
3 9 (2.17%) Oracle iProcurement
4 8 (1.93%) Dynamics CRM
5 6 (1.45%) Oracle Financials
6 2 (0.48%) SAP BPC
6 2 (0.48%) Sage 200
7 1 (0.24%) Oracle 11i
7 1 (0.24%) Oracle Applications
7 1 (0.24%) Summit
7 1 (0.24%) Oracle Receivables
7 1 (0.24%) Oracle Subledger Accounting
Cloud Services
1 5 (1.20%) Office 365
2 3 (0.72%) Cloud Computing
3 1 (0.24%) SaaS
Communications & Networking
1 56 (13.49%) Firewall
2 34 (8.19%) LAN
3 25 (6.02%) TCP/IP
4 24 (5.78%) WAN
5 21 (5.06%) VPN
6 16 (3.86%) DNS
7 15 (3.61%) VoIP
7 15 (3.61%) MPLS
8 13 (3.13%) DHCP
8 13 (3.13%) SAN
9 11 (2.65%) Internet
9 11 (2.65%) BGP
9 11 (2.65%) EIGRP
10 10 (2.41%) Cisco ASA
10 10 (2.41%) NetScaler
11 9 (2.17%) VLAN
12 6 (1.45%) Unified Communications
12 6 (1.45%) Intranet
13 5 (1.20%) ISDN
14 4 (0.96%) Cisco PIX
Database & Business Intelligence
1 77 (18.55%) SQL Server
2 32 (7.71%) SQL Server 2008
3 28 (6.75%) Relational Database
4 27 (6.51%) SQL Server 2005
5 16 (3.86%) Oracle Reports
6 14 (3.37%) SQL Server Integration Services
7 13 (3.13%) MySQL
8 11 (2.65%) SQL Server Reporting Services
9 9 (2.17%) Oracle Discoverer
10 8 (1.93%) SQL Server 2000
10 8 (1.93%) SQL Server 2012
11 6 (1.45%) Data Warehouse
12 4 (0.96%) DB2
13 2 (0.48%) Crystal Reports
13 2 (0.48%) Oracle9i Database
13 2 (0.48%) SQLPlus
13 2 (0.48%) Oracle OWB
13 2 (0.48%) Oracle Database 10g
13 2 (0.48%) BusinessObjects
13 2 (0.48%) SAP BW
Development Applications
1 4 (0.96%) JUnit
2 3 (0.72%) Toad
2 3 (0.72%) Subversion
2 3 (0.72%) Jenkins
3 2 (0.48%) Maven
General
1 120 (28.92%) Finance
2 13 (3.13%) Telecoms
3 12 (2.89%) Local Government
4 11 (2.65%) Retail
5 9 (2.17%) General Ledger
6 7 (1.69%) Advertising
7 6 (1.45%) Military
7 6 (1.45%) Back Office
8 5 (1.20%) Banking
9 2 (0.48%) Electronics
9 2 (0.48%) Aerospace
10 1 (0.24%) Legal
10 1 (0.24%) Marketing
Job Titles
1 108 (26.02%) Analyst
2 69 (16.63%) Support Analyst
3 61 (14.70%) Applications Support
4 57 (13.73%) Service Manager
5 54 (13.01%) Support Engineer
6 30 (7.23%) Applications Support Analyst
7 28 (6.75%) 2nd Line Support
8 21 (5.06%) Service Analyst
8 21 (5.06%) Service Desk Analyst
9 20 (4.82%) Team Leader
10 19 (4.58%) Delivery Manager
10 19 (4.58%) Services Delivery Manager
11 18 (4.34%) Systems Engineer
11 18 (4.34%) 2nd Line Support Engineer
12 16 (3.86%) Systems Support
13 15 (3.61%) Technical Support
13 15 (3.61%) Consultant
13 15 (3.61%) Systems Support Engineer
14 14 (3.37%) Technical Leader
15 13 (3.13%) Help Desk Support
Libraries, Frameworks & Software Standards
1 38 (9.16%) XML
2 24 (5.78%) .NET
3 23 (5.54%) Web Services
4 13 (3.13%) HTML
5 10 (2.41%) CSS
6 6 (1.45%) ASP.NET
6 6 (1.45%) Ajax
6 6 (1.45%) WCF
7 5 (1.20%) Software Packaging
8 4 (0.96%) ASP.NET Web Forms
8 4 (0.96%) Spring
8 4 (0.96%) Silverlight
8 4 (0.96%) J2EE
8 4 (0.96%) XHTML
9 3 (0.72%) Hibernate
10 2 (0.48%) Middleware
11 1 (0.24%) jQuery
11 1 (0.24%) Oracle Fusion
11 1 (0.24%) XMPP
11 1 (0.24%) Ruby on Rails
Miscellaneous
1 55 (13.25%) Analytical Skills
2 33 (7.95%) Management Information System
3 15 (3.61%) Computer Science
4 12 (2.89%) Mathematics
5 11 (2.65%) Wiki
6 8 (1.93%) Video Conferencing
7 7 (1.69%) Blackberry
8 6 (1.45%) NHS
8 6 (1.45%) Firmware
8 6 (1.45%) Statistics
9 5 (1.20%) Clustering
9 5 (1.20%) Client/Server
10 4 (0.96%) Enterprise Software
11 3 (0.72%) Open Source
11 3 (0.72%) EqualLogic
11 3 (0.72%) Fat Client
11 3 (0.72%) Thin Client
11 3 (0.72%) e-Health
11 3 (0.72%) Smartphone
11 3 (0.72%) Replication
Operating Systems
1 159 (38.31%) Windows
2 51 (12.29%) Windows Server 2003
3 44 (10.60%) Windows Server 2008
4 41 (9.88%) Linux
5 38 (9.16%) Windows 7
6 29 (6.99%) Windows XP
7 23 (5.54%) UNIX
8 16 (3.86%) Windows Vista
9 13 (3.13%) Ubuntu
9 13 (3.13%) Windows 8
10 12 (2.89%) Windows 2000 Server
10 12 (2.89%) Red Hat Enterprise Linux
11 9 (2.17%) Windows Server 2012
11 9 (2.17%) Solaris
12 6 (1.45%) AIX
12 6 (1.45%) CentOS
13 5 (1.20%) Mac OS X
13 5 (1.20%) SUSE
14 3 (0.72%) Debian
14 3 (0.72%) Fedora
Processes & Methodologies
1 156 (37.59%) ITIL
2 131 (31.57%) Service Delivery
3 74 (17.83%) Service Management
4 53 (12.77%) Problem Management
5 47 (11.33%) Line Management
6 44 (10.60%) Change Management
7 36 (8.67%) Time Management
8 35 (8.43%) Configuration Management
9 32 (7.71%) Root Cause Analysis
10 30 (7.23%) ITSM
11 26 (6.27%) Continuous Improvement
12 25 (6.02%) Mentoring
13 23 (5.54%) Change Control
13 23 (5.54%) ITIL V3
13 23 (5.54%) Project Management
14 22 (5.30%) Risk Management
14 22 (5.30%) PRINCE2
15 20 (4.82%) Incident Management
16 19 (4.58%) CRM
17 16 (3.86%) Disaster Recovery
Programming Languages
1 108 (26.02%) SQL
2 22 (5.30%) T-SQL
3 21 (5.06%) PL/SQL
4 14 (3.37%) Java
5 9 (2.17%) C#
6 8 (1.93%) Shell Script
7 7 (1.69%) PowerShell
8 6 (1.45%) JavaScript
9 4 (0.96%) VB
9 4 (0.96%) Korn
10 1 (0.24%) VB6
10 1 (0.24%) Ruby
10 1 (0.24%) R
10 1 (0.24%) VB.NET
10 1 (0.24%) PHP
10 1 (0.24%) C++
Qualifications
1 62 (14.94%) Degree
2 26 (6.27%) Microsoft Certification
3 23 (5.54%) Cisco Certification
3 23 (5.54%) CCNA
4 16 (3.86%) MCP
5 14 (3.37%) Security Cleared
6 12 (2.89%) MCSE
6 12 (2.89%) ITIL Certification
7 10 (2.41%) MCITP
7 10 (2.41%) VMware Certified Professional (VCP)
8 8 (1.93%) SC Cleared
9 6 (1.45%) MCTS
10 5 (1.20%) CCNP
11 4 (0.96%) MCSD
11 4 (0.96%) ITIL Foundation Certificate
12 2 (0.48%) MCDST
12 2 (0.48%) Sun Certification
12 2 (0.48%) RHCA
12 2 (0.48%) MCSA
12 2 (0.48%) ACCA
Quality Assurance & Compliance
1 16 (3.86%) QA
2 2 (0.48%) ISO/IEC 27001
System Software
1 59 (14.22%) Active Directory
2 23 (5.54%) VMware Infrastructure
3 8 (1.93%) Terminal Services
4 7 (1.69%) Hyper-V
5 6 (1.45%) XenApp
5 6 (1.45%) vSphere
6 5 (1.20%) VMware ESX
7 4 (0.96%) Citrix Presentation Server
8 3 (0.72%) VMware Server
8 3 (0.72%) Forefront TMG
8 3 (0.72%) VMFS
8 3 (0.72%) VMware ESXi
8 3 (0.72%) vCloud
9 2 (0.48%) ProxySG
10 1 (0.24%) ISA Server
10 1 (0.24%) XenServer
10 1 (0.24%) XenDesktop
Systems Management
1 21 (5.06%) Backup Exec
1 21 (5.06%) SCCM
2 13 (3.13%) SCOM
2 13 (3.13%) WSUS
3 12 (2.89%) Nagios
4 11 (2.65%) NetBackup
5 5 (1.20%) EMC NetWorker
5 5 (1.20%) Legato
5 5 (1.20%) Tivoli
5 5 (1.20%) Tivoli Storage Manager
5 5 (1.20%) CiscoWorks
6 4 (0.96%) Netcool
6 4 (0.96%) Cisco CUCM
7 3 (0.72%) Puppet
8 2 (0.48%) Systems Management Server (SMS)
9 1 (0.24%) OpenView
9 1 (0.24%) Unicenter
9 1 (0.24%) ARCserve
Vendors
1 92 (22.17%) Microsoft
2 50 (12.05%) Oracle
3 47 (11.33%) Cisco
4 39 (9.40%) VMware
5 22 (5.30%) Citrix
6 18 (4.34%) Red Hat
7 17 (4.10%) CommVault
7 17 (4.10%) NetApp
7 17 (4.10%) HP
8 14 (3.37%) webMethods
9 12 (2.89%) CheckPoint
9 12 (2.89%) Bomgar
10 10 (2.41%) Zend
11 8 (1.93%) Symantec
11 8 (1.93%) Juniper
11 8 (1.93%) EMC
12 7 (1.69%) IBM
12 7 (1.69%) SAP
12 7 (1.69%) Nokia
13 5 (1.20%) Dell
Chippenham
Capita - ITIN
Salary: £19000 - £22000 per annum
Posted: 6 hours ago
South West
Volaris Exec
Salary: £60000 - £70000 per annum + benefits
Posted: Yesterday
Bath, Somerset
Resource Solutions Group - Ascentric
Salary: bonus + benefits
Posted: 3 days ago
Chippenham, Wiltshire
Connectus
Salary: £22000 - £28000 per annum
Posted: 4 days ago
Bristol, Avon
Global Technology Solutions Ltd
Salary: £30000 - £50000 per annum + Package
Posted: 4 days ago
Bristol, Avon
ISL
Salary: £20000 - £25000 per annum
Posted: 4 days ago
Bristol, Avon
ISL
Salary: £30000 - £35000 per annum
Posted: 4 days ago
Bristol, Avon
Spring Technology
Salary: £16000.00 - £21000.00 per annum + Excellent
Posted: 5 days ago
Bath, Avon
Resource Management
Salary: £20000 - £25000 per annum + bonus + benefits
Posted: 5 days ago
Bristol, Avon
Emponics Ltd
Salary: £35000 - £50000 per annum + relocation pkg
Posted: 5 days ago
Bristol, Avon
The Bridge Ltd
Salary: From £20,000 to £25,000 per annum
Posted: 6 days ago
Bristol, Avon
Talent International
Salary: £25000 - £30000 per annum + benefits
Posted: 6 days ago
Wiltshire
Spring Technology
Salary: £18000.00 - £25000.00 per annum
Posted: 6 days ago
Cheltenham
Capita - ITIN
Salary: £000000 - £1 per annum + Competitive
Posted: 6 days ago
Bristol
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum
Posted: 7 days ago
Chippenham, Wiltshire
Good Energy
Salary: £Excellent
Posted: 10 days ago
Bristol
Nigel Frank International Limited - Newcastle
Posted: 11 days ago
Bath
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 12 days ago
Bath
Computer Futures
Salary: £30000 - £32000 per annum + competitive
Posted: 12 days ago
Bath
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 12 days ago