The table below looks at the statistics for SLA skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 76 51 43
Rank change year-on-year
-25 -8
Permanent jobs citing SLA 212 250 269
As % of all permanent IT jobs located in the South West 3.32% 4.64% 4.94%
As % of the Quality Assurance & Compliance category 39.85% 40.58% 40.45%
Number of salaries quoted 177 193 231
Average salary £32,500 £32,500 £35,000
Average salary % change year-on-year
- -7.14%
90% offered a salary of more than £21,000 £21,500 £21,700
10% offered a salary of more than £52,000 £47,200 £47,500
UK excluding London average salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the South West region.

Quality Assurance & Compliance Category
South West
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
532 616 665
As % of all permanent IT jobs located in the South West 8.34% 11.44% 12.22%
Number of salaries quoted 445 490 527
Average salary £39,250 £37,500 £40,000
Average salary % change year-on-year
+4.66% -6.25%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%

SLA
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the South West region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the South West

SLA
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the South West region.

SLA Salary Trend in the South West

SLA
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing SLA across the South West region over the 3 months to 31 October 2014.

SLA Salary Histogram in the South West

SLA
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the South West region over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +3 70 £32,500 +8.33% 9
Wiltshire -17 65 £28,088 -6.37% 12
Somerset +10 37 £31,500 -30.00% 6
Gloucestershire +2 20 £40,250 +67.70% 2
Dorset -29 9 £29,500 -16.90% 1
Devon -35 9 £22,750 -21.55% 7
SLA
England

SLA
Top 30 Related IT Skills in the South West

For the 6 months to 31 October 2014, IT jobs across the South West region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 176 (41.12%) Windows
2 166 (38.79%) ITIL
3 126 (29.44%) Service Delivery
4 121 (28.27%) Microsoft
5 120 (28.04%) Finance
6 99 (23.13%) SQL
7 79 (18.46%) MS Excel
8 76 (17.76%) SQL Server
9 75 (17.52%) Service Management
10 73 (17.06%) Active Directory
11 72 (16.82%) Firewall
12 65 (15.19%) MS Office
13 64 (14.95%) Analytical Skills
14 61 (14.25%) Problem Management
15 57 (13.32%) Change Management
15 57 (13.32%) Degree
16 56 (13.08%) Cisco
16 56 (13.08%) Windows Server 2003
17 50 (11.68%) Linux
17 50 (11.68%) Windows Server 2008
17 50 (11.68%) Line Management
18 49 (11.45%) VMware
19 44 (10.28%) LAN
20 43 (10.05%) Windows 7
21 41 (9.58%) Configuration Management
22 40 (9.35%) Oracle
23 39 (9.11%) Time Management
24 37 (8.64%) WAN
25 36 (8.41%) Management Information System
26 35 (8.18%) ITSM

SLA
Top Related IT Skills in the South West by Category

For the 6 months to 31 October 2014, IT jobs across the South West region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 32 (7.48%) MS Exchange
2 21 (4.91%) SharePoint
2 21 (4.91%) IIS
3 16 (3.74%) Exchange Server 2010
4 13 (3.04%) Apache
5 12 (2.80%) Exchange Server 2003
6 9 (2.10%) Exchange Server 2007
7 8 (1.87%) Exchange Server 2013
8 7 (1.64%) Blackberry Enterprise Server
9 6 (1.40%) SharePoint 2010
10 5 (1.17%) Tomcat
11 4 (0.93%) WebSphere Application Server
11 4 (0.93%) SharePoint Server
11 4 (0.93%) WebSphere
11 4 (0.93%) SharePoint 2013
12 2 (0.47%) Lync
12 2 (0.47%) JBoss
13 1 (0.23%) Oracle Workflow
Applications
1 79 (18.46%) MS Excel
2 65 (15.19%) MS Office
3 16 (3.74%) MS PowerPoint
4 5 (1.17%) MS Visio
5 4 (0.93%) InfoPath
6 2 (0.47%) MS Project
Business Applications
1 13 (3.04%) Dynamics CRM
2 11 (2.57%) Oracle EBS
3 5 (1.17%) Oracle Financials
4 3 (0.70%) Oracle Payables
4 3 (0.70%) Oracle Cash Management
4 3 (0.70%) Oracle Assets
4 3 (0.70%) Oracle Internet Expenses
4 3 (0.70%) Oracle General Ledger
4 3 (0.70%) Oracle EBS R12
4 3 (0.70%) Oracle iProcurement
5 2 (0.47%) Sage 200
5 2 (0.47%) Changepoint
5 2 (0.47%) TIBCO iProcess
6 1 (0.23%) Summit
Cloud Services
1 5 (1.17%) Office 365
2 3 (0.70%) Cloud Computing
3 1 (0.23%) SaaS
Communications & Networking
1 72 (16.82%) Firewall
2 44 (10.28%) LAN
3 37 (8.64%) WAN
4 32 (7.48%) VPN
5 25 (5.84%) MPLS
5 25 (5.84%) TCP/IP
6 21 (4.91%) DNS
7 18 (4.21%) DHCP
8 15 (3.50%) VoIP
8 15 (3.50%) VLAN
9 14 (3.27%) SAN
10 12 (2.80%) Internet
11 10 (2.34%) ISDN
11 10 (2.34%) Cisco ASA
11 10 (2.34%) BGP
11 10 (2.34%) EIGRP
12 8 (1.87%) NetScaler
13 7 (1.64%) Unified Communications
14 6 (1.40%) Network Security
14 6 (1.40%) Intranet
Database & Business Intelligence
1 76 (17.76%) SQL Server
2 28 (6.54%) SQL Server 2008
3 26 (6.07%) Relational Database
4 23 (5.37%) SQL Server 2005
5 18 (4.21%) MySQL
6 11 (2.57%) DB2
7 9 (2.10%) SQL Server Integration Services
8 8 (1.87%) Data Warehouse
8 8 (1.87%) SQL Server 2012
8 8 (1.87%) SQL Server Reporting Services
9 6 (1.40%) Oracle Reports
9 6 (1.40%) SQL Server 2000
10 4 (0.93%) Oracle BI EE
11 3 (0.70%) SQL Server Analysis Services
11 3 (0.70%) Oracle Discoverer
12 2 (0.47%) Data Mining
12 2 (0.47%) Big Data
13 1 (0.23%) Oracle Database
13 1 (0.23%) RDBMS
13 1 (0.23%) QlikView
Development Applications
1 7 (1.64%) Rational Performance Tester
2 6 (1.40%) JUnit
3 5 (1.17%) Subversion
3 5 (1.17%) Jenkins
4 2 (0.47%) JMeter
4 2 (0.47%) Git (software)
4 2 (0.47%) Eclipse
5 1 (0.23%) Toad
5 1 (0.23%) Visual Studio
5 1 (0.23%) Maven
General
1 120 (28.04%) Finance
2 17 (3.97%) Banking
3 13 (3.04%) Retail
4 12 (2.80%) Telecoms
4 12 (2.80%) Local Government
5 7 (1.64%) Advertising
6 6 (1.40%) Law
6 6 (1.40%) Legal
7 5 (1.17%) Military
8 4 (0.93%) Back Office
9 3 (0.70%) General Ledger
10 2 (0.47%) Investment Banking
11 1 (0.23%) Electronics
11 1 (0.23%) Aerospace
Job Titles
1 103 (24.07%) Analyst
2 71 (16.59%) Support Analyst
3 66 (15.42%) Service Manager
4 60 (14.02%) Support Engineer
5 57 (13.32%) Applications Support
6 31 (7.24%) 2nd Line Support
7 25 (5.84%) Applications Support Analyst
8 24 (5.61%) Service Desk Analyst
8 24 (5.61%) Service Analyst
9 21 (4.91%) 2nd Line Support Engineer
10 20 (4.67%) Team Leader
11 19 (4.44%) Help Desk Support
11 19 (4.44%) Services Delivery Manager
11 19 (4.44%) Delivery Manager
11 19 (4.44%) Service Desk Manager
12 17 (3.97%) Field Engineer
13 16 (3.74%) Technical Support
14 15 (3.50%) Systems Engineer
14 15 (3.50%) Systems Support
14 15 (3.50%) Systems Support Engineer
Libraries, Frameworks & Software Standards
1 31 (7.24%) XML
2 25 (5.84%) .NET
3 16 (3.74%) Web Services
4 12 (2.80%) HTML
5 11 (2.57%) CSS
6 8 (1.87%) Middleware
7 6 (1.40%) J2EE
7 6 (1.40%) WCF
8 5 (1.17%) Oracle Fusion
8 5 (1.17%) Software Packaging
8 5 (1.17%) ASP.NET
8 5 (1.17%) Ajax
9 4 (0.93%) Spring
9 4 (0.93%) XHTML
9 4 (0.93%) ASP.NET Web Forms
9 4 (0.93%) Silverlight
10 3 (0.70%) Hibernate
11 2 (0.47%) Struts
11 2 (0.47%) jQuery
11 2 (0.47%) HTML5
Miscellaneous
1 64 (14.95%) Analytical Skills
2 36 (8.41%) Management Information System
3 19 (4.44%) Computer Science
4 14 (3.27%) Mathematics
5 9 (2.10%) Wiki
6 8 (1.87%) Blackberry
7 7 (1.64%) Video Conferencing
8 6 (1.40%) NHS
8 6 (1.40%) Statistics
9 5 (1.17%) Client/Server
10 4 (0.93%) Replication
10 4 (0.93%) Clustering
11 3 (0.70%) e-Health
11 3 (0.70%) CMDB
11 3 (0.70%) Open Source
11 3 (0.70%) EqualLogic
12 2 (0.47%) Enterprise Software
12 2 (0.47%) Fat Client
12 2 (0.47%) Smartphone
12 2 (0.47%) Thin Client
Operating Systems
1 176 (41.12%) Windows
2 56 (13.08%) Windows Server 2003
3 50 (11.68%) Linux
3 50 (11.68%) Windows Server 2008
4 43 (10.05%) Windows 7
5 31 (7.24%) Windows XP
6 25 (5.84%) UNIX
7 18 (4.21%) AIX
7 18 (4.21%) Windows Vista
8 13 (3.04%) Red Hat Enterprise Linux
9 12 (2.80%) Windows 8
10 11 (2.57%) Windows Server 2012
10 11 (2.57%) Windows 2000 Server
10 11 (2.57%) Ubuntu
11 9 (2.10%) Solaris
12 7 (1.64%) CentOS
13 5 (1.17%) Mac OS X
14 4 (0.93%) Debian
15 3 (0.70%) Fedora
16 2 (0.47%) SUSE
Processes & Methodologies
1 166 (38.79%) ITIL
2 126 (29.44%) Service Delivery
3 75 (17.52%) Service Management
4 61 (14.25%) Problem Management
5 57 (13.32%) Change Management
6 50 (11.68%) Line Management
7 41 (9.58%) Configuration Management
8 39 (9.11%) Time Management
9 35 (8.18%) ITSM
10 30 (7.01%) CRM
11 29 (6.78%) Continuous Improvement
11 29 (6.78%) Mentoring
12 28 (6.54%) Incident Management
13 27 (6.31%) Risk Management
13 27 (6.31%) Root Cause Analysis
14 26 (6.07%) Change Control
15 25 (5.84%) Project Management
16 23 (5.37%) Disaster Recovery
16 23 (5.37%) Coaching
17 22 (5.14%) PRINCE2
Programming Languages
1 99 (23.13%) SQL
2 22 (5.14%) T-SQL
3 13 (3.04%) Java
4 10 (2.34%) Shell Script
4 10 (2.34%) PL/SQL
5 8 (1.87%) C#
6 7 (1.64%) JavaScript
7 5 (1.17%) PowerShell
8 4 (0.93%) Korn
9 2 (0.47%) AWK
9 2 (0.47%) Perl
10 1 (0.23%) PHP
10 1 (0.23%) VB
10 1 (0.23%) VBA
10 1 (0.23%) VB6
10 1 (0.23%) Ruby
10 1 (0.23%) C++
10 1 (0.23%) R
Qualifications
1 57 (13.32%) Degree
2 32 (7.48%) Cisco Certification
3 31 (7.24%) CCNA
4 25 (5.84%) Microsoft Certification
5 21 (4.91%) MCP
6 18 (4.21%) Security Cleared
7 14 (3.27%) ITIL Certification
8 12 (2.80%) SC Cleared
9 11 (2.57%) MCITP
10 10 (2.34%) VMware Certified Professional (VCP)
11 9 (2.10%) MCSE
12 7 (1.64%) CCNP
12 7 (1.64%) MCTS
13 4 (0.93%) CCDP
13 4 (0.93%) MCSD
14 3 (0.70%) MCDST
14 3 (0.70%) Check Point Certification
14 3 (0.70%) ITIL Foundation Certificate
15 2 (0.47%) DV Cleared
15 2 (0.47%) RHCA
Quality Assurance & Compliance
1 17 (3.97%) QA
2 1 (0.23%) ISO/IEC 27001
System Software
1 73 (17.06%) Active Directory
2 24 (5.61%) VMware Infrastructure
3 13 (3.04%) Terminal Services
4 9 (2.10%) Firmware
5 7 (1.64%) VMware ESX
6 6 (1.40%) vSphere
7 5 (1.17%) Hyper-V
7 5 (1.17%) VMware ESXi
7 5 (1.17%) vCloud
8 3 (0.70%) XenApp
8 3 (0.70%) Forefront TMG
8 3 (0.70%) VMFS
8 3 (0.70%) VMware Server
9 2 (0.47%) Citrix Presentation Server
9 2 (0.47%) ProxySG
10 1 (0.23%) Oracle RAC
10 1 (0.23%) Oracle RMAN
Systems Management
1 21 (4.91%) SCCM
2 17 (3.97%) Backup Exec
3 14 (3.27%) SCOM
4 11 (2.57%) WSUS
4 11 (2.57%) Nagios
4 11 (2.57%) NetBackup
5 5 (1.17%) Casper Suite
5 5 (1.17%) Tivoli
5 5 (1.17%) Tivoli Storage Manager
5 5 (1.17%) OpenView
5 5 (1.17%) Unicenter
5 5 (1.17%) Puppet
6 4 (0.93%) CiscoWorks
7 3 (0.70%) Netcool
7 3 (0.70%) Cisco CUCM
8 2 (0.47%) Symantec Endpoint Protection
8 2 (0.47%) EMC NetWorker
8 2 (0.47%) HP Data Protector
8 2 (0.47%) HP SIM
8 2 (0.47%) Legato
Vendors
1 121 (28.27%) Microsoft
2 56 (13.08%) Cisco
3 49 (11.45%) VMware
4 40 (9.35%) Oracle
5 22 (5.14%) HP
6 21 (4.91%) CheckPoint
7 20 (4.67%) Red Hat
7 20 (4.67%) IBM
8 19 (4.44%) Citrix
9 14 (3.27%) NetApp
9 14 (3.27%) Symantec
10 13 (3.04%) CommVault
11 12 (2.80%) F5
12 11 (2.57%) Bomgar
13 10 (2.34%) Riverbed
13 10 (2.34%) Juniper
14 9 (2.10%) Dell
15 8 (1.87%) Avaya
15 8 (1.87%) Zend
16 7 (1.64%) Nokia
Bristol
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 2 hours ago
Bristol, Avon
Global Technology Solutions Ltd
Salary: £30000 - £50000 per annum + Package
Posted: 19 hours ago
Cheltenham, Gloucestershire
Reed Technology Leadership Practice
Salary: £27000 per annum + bens
Posted: 20 hours ago
Bristol, Avon
The Bridge Ltd
Salary: From £20,000 to £25,000 per annum
Posted: 22 hours ago
Exeter, Devon
Sanderson
Salary: £40000 - £50000 per annum + Benefits
Posted: Yesterday
Cheltenham, Gloucestershire
PNG Recruitment Solutions
Salary: From £25,000 to £27,000 per annum
Posted: Yesterday
Bristol, Avon
Boeing
Salary: Competitive
Posted: Yesterday
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £21000 - £27000 per annum + ben+training
Posted: Yesterday
Crediton, Devon
Edge Specialist Recruitment
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Wiltshire
Capita - ITPS
Salary: £50000 - £60000 per annum + Fantastic Package (Total £85k)
Posted: 3 days ago
Dorset
Nigel Frank International Limited - Newcastle
Salary: £25000 - £30000 per annum
Posted: 3 days ago
Yeovil, Somerset
Global Technology Solutions Ltd
Salary: £25000 - £32000 per annum + Bonus+Car Allowance+O/T/Benefits
Posted: 6 days ago
Plymouth, Devon
Coal IT Services
Salary: From £20,000 to £20,617 per annum + Car, laptop, phone & excellent ben
Posted: 6 days ago
Bath
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 6 days ago
Bath
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 6 days ago
Somerset
Sanderson
Salary: £40000 - £55000 per annum + benefits
Posted: 6 days ago
Bath
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 8 days ago
Exeter
Capita - ITIN
Salary: £32000 - £37000 per annum
Posted: 8 days ago
Wiltshire
Interquest - IQ ESM
Salary: £40000 per annum
Posted: 9 days ago
Chippenham
Capita - ITIN
Salary: £35000 - £38000 per annum
Posted: 13 days ago