The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 69 70 56
Rank change year-on-year
+1 -14
Permanent jobs requiring a Service Manager 12 18 36
As % of all permanent IT jobs located in Southampton 1.43% 2.17% 4.22%
As % of the Job Titles category 1.49% 2.22% 4.33%
Number of salaries quoted 8 18 25
Average salary £53,750 £35,000 £40,000
Average salary % change year-on-year
+53.57% -12.50%
90% offered a salary of more than £48,000 £30,000 £31,000
10% offered a salary of more than £59,750 £48,000 £65,000
UK excluding London average salary £48,000 £47,500 £45,790
% change year-on-year
+1.05% +3.73%
Service Manager
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
804 810 831
As % of all permanent IT jobs located in Southampton 95.83% 97.71% 97.31%
Number of salaries quoted 720 778 786
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £21,500 £22,500 £25,000
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Southampton

Service Manager
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Southampton region.

Service Manager Salary Trend in Southampton

Service Manager
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing Service Manager across the Southampton region over the 3 months to 17 September 2014.

Service Manager Salary Histogram in Southampton

Service Manager
Top 30 Related IT Skills in Southampton

For the 6 months to 17 September 2014, IT jobs across the Southampton region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 16 (72.73%) Service Delivery
2 11 (50.00%) ITIL
3 9 (40.91%) SLA
4 8 (36.36%) SQL
4 8 (36.36%) MS Excel
4 8 (36.36%) Microsoft
4 8 (36.36%) Service Management
4 8 (36.36%) VMware
5 7 (31.82%) Change Management
6 5 (22.73%) SQL Server
6 5 (22.73%) Windows
6 5 (22.73%) MS Exchange
6 5 (22.73%) Active Directory
6 5 (22.73%) Citrix
6 5 (22.73%) CheckPoint
6 5 (22.73%) Backup Exec
6 5 (22.73%) Lync
6 5 (22.73%) People Management
7 4 (18.18%) Disaster Recovery
7 4 (18.18%) Incident Management
7 4 (18.18%) Problem Management
7 4 (18.18%) SC Cleared
7 4 (18.18%) Security Cleared
8 3 (13.64%) BCP
8 3 (13.64%) Security Management
8 3 (13.64%) Finance
8 3 (13.64%) Business Continuity
8 3 (13.64%) MS PowerPoint
8 3 (13.64%) Degree
8 3 (13.64%) Root Cause Analysis

Service Manager
Top Related IT Skills in Southampton by Category

For the 6 months to 17 September 2014, IT jobs across the Southampton region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (22.73%) MS Exchange
1 5 (22.73%) Lync
Applications
1 8 (36.36%) MS Excel
2 3 (13.64%) MS PowerPoint
Database & Business Intelligence
1 5 (22.73%) SQL Server
General
1 3 (13.64%) Finance
2 2 (9.09%) Telecoms
3 1 (4.55%) Pharmaceutical
Miscellaneous
1 2 (9.09%) Life Science
2 1 (4.55%) CMDB
2 1 (4.55%) Analytical Skills
2 1 (4.55%) Data Protection Act
Operating Systems
1 5 (22.73%) Windows
Processes & Methodologies
1 16 (72.73%) Service Delivery
2 11 (50.00%) ITIL
3 8 (36.36%) Service Management
4 7 (31.82%) Change Management
5 5 (22.73%) People Management
6 4 (18.18%) Problem Management
6 4 (18.18%) Disaster Recovery
6 4 (18.18%) Incident Management
7 3 (13.64%) Business Continuity
7 3 (13.64%) Security Management
7 3 (13.64%) BCP
7 3 (13.64%) Root Cause Analysis
7 3 (13.64%) Business Continuity Planning
7 3 (13.64%) Coaching
8 2 (9.09%) Quality Management
9 1 (4.55%) Validation
9 1 (4.55%) Asset Management
9 1 (4.55%) Penetration Testing
9 1 (4.55%) Business Development
9 1 (4.55%) Configuration Management
Programming Languages
1 8 (36.36%) SQL
Qualifications
1 4 (18.18%) SC Cleared
1 4 (18.18%) Security Cleared
2 3 (13.64%) Degree
3 1 (4.55%) ITIL Certification
Quality Assurance & Compliance
1 9 (40.91%) SLA
2 1 (4.55%) QA
2 1 (4.55%) GxP
System Software
1 5 (22.73%) Active Directory
Systems Management
1 5 (22.73%) Backup Exec
Vendors
1 8 (36.36%) Microsoft
1 8 (36.36%) VMware
2 5 (22.73%) CheckPoint
2 5 (22.73%) Citrix
3 2 (9.09%) Pegasus