The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Staffordshire region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 66 66 -
Rank change year-on-year
0 -
Permanent jobs requiring a 3rd Line Support 4 3 0
As % of all permanent IT jobs located in Staffordshire 0.671% 0.512% -
As % of the Job Titles category 0.683% 0.524% -
Number of salaries quoted 4 3 0
Average salary £25,000 £30,000 -
Average salary % change year-on-year
-16.66% -
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
Staffordshire
Permanent IT job ads with a match in the
Job Titles category
586 572 539
As % of all permanent IT jobs located in Staffordshire 98.32% 97.61% 94.73%
Number of salaries quoted 498 490 431
Average salary £35,000 £40,000 £40,000
Average salary % change year-on-year
-12.50% -
90% offered a salary of more than £18,500 £25,000 £25,000
10% offered a salary of more than £51,000 £62,500 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support
West Midlands

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the Staffordshire region as a proportion of the total demand within the Job Titles category.

Staffordshire 3rd Line Support Jobs Demand Trend

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Staffordshire region.

Staffordshire 3rd Line Support Salary Trend

3rd Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Staffordshire region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Burton-upon-Trent - 1 £25,000 -
3rd Line Support
West Midlands

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Staffordshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 8 (100.00%) Windows
1 8 (100.00%) Active Directory
2 7 (87.50%) MS Exchange
3 5 (62.50%) DNS
4 4 (50.00%) Cisco
4 4 (50.00%) SAN
4 4 (50.00%) VMware
4 4 (50.00%) vSphere
5 3 (37.50%) Citrix
5 3 (37.50%) Microsoft
5 3 (37.50%) DHCP
5 3 (37.50%) TCP/IP
6 2 (25.00%) LAN
6 2 (25.00%) CCNA
6 2 (25.00%) Linux
6 2 (25.00%) MS Excel
6 2 (25.00%) Cisco Certification
6 2 (25.00%) Firewall
6 2 (25.00%) Back Office
6 2 (25.00%) VMware ESXi
6 2 (25.00%) Exchange Server 2010
6 2 (25.00%) Windows 7
6 2 (25.00%) Hyper-V
6 2 (25.00%) Windows Server 2008
6 2 (25.00%) Backup Exec
7 1 (12.50%) SQL Server 2005
7 1 (12.50%) Project Planning
7 1 (12.50%) Windows Vista
7 1 (12.50%) WSUS
7 1 (12.50%) Exchange Server 2007

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Staffordshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (87.50%) MS Exchange
2 2 (25.00%) Exchange Server 2010
3 1 (12.50%) Exchange Server 2007
3 1 (12.50%) IIS
Applications
1 2 (25.00%) MS Excel
2 1 (12.50%) MS Office
Communications & Networking
1 5 (62.50%) DNS
2 4 (50.00%) SAN
3 3 (37.50%) DHCP
3 3 (37.50%) TCP/IP
4 2 (25.00%) LAN
4 2 (25.00%) Firewall
5 1 (12.50%) Wireless
Database & Business Intelligence
1 1 (12.50%) SQL Server 2005
1 1 (12.50%) SQL Server 2000
1 1 (12.50%) SQL Server
General
1 2 (25.00%) Back Office
Miscellaneous
1 1 (12.50%) EqualLogic
1 1 (12.50%) Replication
Operating Systems
1 8 (100.00%) Windows
2 2 (25.00%) Linux
2 2 (25.00%) Windows 7
2 2 (25.00%) Windows Server 2008
3 1 (12.50%) Windows Vista
3 1 (12.50%) Windows 2000 Server
3 1 (12.50%) Windows Server 2003
3 1 (12.50%) Windows XP
Processes & Methodologies
1 1 (12.50%) Project Planning
1 1 (12.50%) Project Management
Programming Languages
1 1 (12.50%) VBScript
1 1 (12.50%) VB
Qualifications
1 2 (25.00%) CCNA
1 2 (25.00%) Cisco Certification
2 1 (12.50%) Microsoft Certification
2 1 (12.50%) MCSE
2 1 (12.50%) MCP
System Software
1 8 (100.00%) Active Directory
2 4 (50.00%) vSphere
3 2 (25.00%) VMware ESXi
3 2 (25.00%) Hyper-V
4 1 (12.50%) VMware Infrastructure
4 1 (12.50%) VMware ESX
4 1 (12.50%) XenApp
4 1 (12.50%) XenDesktop
Systems Management
1 2 (25.00%) Backup Exec
2 1 (12.50%) WSUS
2 1 (12.50%) SCCM
Vendors
1 4 (50.00%) Cisco
1 4 (50.00%) VMware
2 3 (37.50%) Citrix
2 3 (37.50%) Microsoft
3 1 (12.50%) Veeam