The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Third Line Support
Rank 59 69 62
Rank change year-on-year
+10 -7
Permanent jobs requiring a 3rd Line Support 5 1 6
As % of all permanent IT jobs located in Staffordshire 0.93% 0.18% 1.19%
As % of the Job Titles category 0.97% 0.18% 1.24%
Number of salaries quoted 4 1 6
Average salary £36,250 £30,000 £32,500
Average salary % change year-on-year
+20.83% -7.69%
90% offered a salary of more than £26,250 £30,000 £28,500
10% offered a salary of more than £37,500 £30,000 £35,000
UK excluding London average salary £35,000 £33,500 £33,000
% change year-on-year
+4.47% +1.51%
3rd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Staffordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Staffordshire
Permanent IT job ads with a match in the
Job Titles category
513 556 484
As % of all permanent IT jobs located in Staffordshire 95.71% 97.89% 95.84%
Number of salaries quoted 451 482 416
Average salary £37,500 £35,000 £32,500
Average salary % change year-on-year
+7.14% +7.69%
90% offered a salary of more than £22,000 £21,000 £16,000
10% offered a salary of more than £50,000 £50,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Staffordshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Staffordshire

3rd Line Support
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Staffordshire region.

3rd Line Support Salary Trend in Staffordshire

3rd Line Support
Salary Histogram in Staffordshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Staffordshire region over the 3 months to 30 January 2015.

3rd Line Support Salary Histogram in Staffordshire

3rd Line Support
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Staffordshire region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Burton-upon-Trent +12 2 £35,000 +16.66%
Stafford - 2 £30,000 -
Stoke-on-Trent - 1 £37,500 -
3rd Line Support
West Midlands

3rd Line Support
Top 30 Related IT Skills in Staffordshire

For the 6 months to 30 January 2015, IT jobs across the Staffordshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 6 (100.00%) Windows
1 6 (100.00%) MS Exchange
2 5 (83.33%) VMware
2 5 (83.33%) Windows Server 2008
3 4 (66.67%) Exchange Server 2010
3 4 (66.67%) Active Directory
4 3 (50.00%) LAN
4 3 (50.00%) Windows 7
4 3 (50.00%) Windows Server 2012
4 3 (50.00%) Office 365
5 2 (33.33%) Hyper-V
5 2 (33.33%) vSphere
5 2 (33.33%) EqualLogic
5 2 (33.33%) Tandem
5 2 (33.33%) LANDesk
5 2 (33.33%) VMware Infrastructure
5 2 (33.33%) PowerShell
5 2 (33.33%) Linux
5 2 (33.33%) SQL Server
5 2 (33.33%) ITIL
5 2 (33.33%) Cisco
5 2 (33.33%) Microsoft
5 2 (33.33%) Genesys
5 2 (33.33%) Websense
6 1 (16.67%) SAN
6 1 (16.67%) Windows Server 2003
6 1 (16.67%) Citrix
6 1 (16.67%) Microsoft Certification
6 1 (16.67%) VMware ESX
6 1 (16.67%) Service Management

3rd Line Support
Top Related IT Skills in Staffordshire by Category

For the 6 months to 30 January 2015, IT jobs across the Staffordshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (100.00%) MS Exchange
2 4 (66.67%) Exchange Server 2010
3 1 (16.67%) SharePoint
3 1 (16.67%) Exchange Server 2013
Applications
1 1 (16.67%) MS Office
1 1 (16.67%) MS Excel
Cloud Services
1 3 (50.00%) Office 365
Communications & Networking
1 3 (50.00%) LAN
2 1 (16.67%) SAN
2 1 (16.67%) Firewall
2 1 (16.67%) WAN
2 1 (16.67%) DHCP
2 1 (16.67%) TCP/IP
2 1 (16.67%) VPN
2 1 (16.67%) DNS
Database & Business Intelligence
1 2 (33.33%) SQL Server
General
1 1 (16.67%) Telecoms
Miscellaneous
1 2 (33.33%) EqualLogic
1 2 (33.33%) Tandem
Operating Systems
1 6 (100.00%) Windows
2 5 (83.33%) Windows Server 2008
3 3 (50.00%) Windows 7
3 3 (50.00%) Windows Server 2012
4 2 (33.33%) Linux
5 1 (16.67%) Windows Server 2003
Processes & Methodologies
1 2 (33.33%) ITIL
2 1 (16.67%) Service Management
2 1 (16.67%) Disaster Recovery
2 1 (16.67%) Migration
2 1 (16.67%) ERP
2 1 (16.67%) Network Design
2 1 (16.67%) Web Development
2 1 (16.67%) Change Control
2 1 (16.67%) Mentoring
2 1 (16.67%) Coaching
2 1 (16.67%) People Management
Programming Languages
1 2 (33.33%) PowerShell
2 1 (16.67%) SQL
Qualifications
1 1 (16.67%) Microsoft Certification
1 1 (16.67%) MCSA
1 1 (16.67%) Security Cleared
1 1 (16.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 4 (66.67%) Active Directory
2 2 (33.33%) Hyper-V
2 2 (33.33%) vSphere
2 2 (33.33%) VMware Infrastructure
3 1 (16.67%) VMware ESX
Vendors
1 5 (83.33%) VMware
2 2 (33.33%) LANDesk
2 2 (33.33%) Cisco
2 2 (33.33%) Microsoft
2 2 (33.33%) Genesys
2 2 (33.33%) Websense
3 1 (16.67%) Citrix
Cannock, Staffordshire
Senitor Associates
Salary: £35000 - £45000 per annum + great company + benefits
Posted: Yesterday