The table below looks at the statistics for Service Management skills in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Management
Rank 63 73 41
Rank change year-on-year
+10 -32
Permanent jobs citing Service Management 8 14 33
As % of all permanent IT jobs located in Staffordshire 1.30% 1.82% 5.06%
As % of the Processes & Methodologies category 1.54% 2.36% 6.18%
Number of salaries quoted 3 14 26
Average salary £55,000 £42,500 £36,750
Average salary % change year-on-year
+29.41% +15.64%
90% offered a salary of more than £29,800 £35,000 £25,000
10% offered a salary of more than £61,800 £54,000 £47,250
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Staffordshire region.

Processes & Methodologies Category
Staffordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
519 592 534
As % of all permanent IT jobs located in Staffordshire 84.12% 76.78% 81.90%
Number of salaries quoted 447 472 455
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £28,550 £24,000 £27,500
10% offered a salary of more than £57,250 £55,000 £57,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Staffordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Staffordshire

Service Management
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Staffordshire region.

Service Management Salary Trend in Staffordshire

Service Management
Salary Histogram in Staffordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Staffordshire region over the 3 months to 30 June 2015.

Service Management Salary Histogram in Staffordshire

Service Management
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Staffordshire region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Lichfield - 3 - -
Stoke-on-Trent +12 2 £39,250 +78.40% 1
Cannock +9 1 £63,500 +81.42%
Tamworth - 1 - - 1
Service Management
West Midlands

Service Management
Top 30 Related IT Skills in Staffordshire

For the 6 months to 30 June 2015, IT jobs across the Staffordshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 6 (50.00%) ITIL
2 4 (33.33%) Service Delivery
2 4 (33.33%) ITSM
2 4 (33.33%) Data Centre
3 3 (25.00%) Windows 7
3 3 (25.00%) Degree
3 3 (25.00%) Finance
3 3 (25.00%) Project Management
3 3 (25.00%) Microsoft
3 3 (25.00%) SLA
3 3 (25.00%) MS Office
3 3 (25.00%) Windows
4 2 (16.67%) MS Excel
4 2 (16.67%) E-Commerce
4 2 (16.67%) Windows XP
4 2 (16.67%) SQL
4 2 (16.67%) Cisco
4 2 (16.67%) PRINCE2
4 2 (16.67%) LAN
4 2 (16.67%) WLAN
4 2 (16.67%) WAN
4 2 (16.67%) CCNP
4 2 (16.67%) CCNA
4 2 (16.67%) Cisco Certification
4 2 (16.67%) CheckPoint
4 2 (16.67%) Windows Server 2003
4 2 (16.67%) Sarbanes-Oxley
4 2 (16.67%) MPLS
4 2 (16.67%) Stakeholder Management
4 2 (16.67%) Programme Management

Service Management
Top Related IT Skills in Staffordshire by Category

For the 6 months to 30 June 2015, IT jobs across the Staffordshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) MS Exchange
1 1 (8.33%) Exchange Server 2010
Applications
1 3 (25.00%) MS Office
2 2 (16.67%) MS Excel
3 1 (8.33%) MS Visio
3 1 (8.33%) MS PowerPoint
Communications & Networking
1 2 (16.67%) LAN
1 2 (16.67%) WLAN
1 2 (16.67%) WAN
1 2 (16.67%) MPLS
1 2 (16.67%) Firewall
1 2 (16.67%) Wireless
2 1 (8.33%) DHCP
2 1 (8.33%) VPN
2 1 (8.33%) DNS
2 1 (8.33%) SAN
Database & Business Intelligence
1 1 (8.33%) SQL Server
1 1 (8.33%) SQL Server 2000
1 1 (8.33%) SQL Server 2008
General
1 3 (25.00%) Finance
Job Titles
1 4 (33.33%) Analyst
2 3 (25.00%) Technical Support
2 3 (25.00%) Head of IT
2 3 (25.00%) Head of Managed Services
3 2 (16.67%) Support Analyst
3 2 (16.67%) Infrastructure Manager
3 2 (16.67%) Network Analyst
3 2 (16.67%) Infrastructure Project Manager
3 2 (16.67%) Project Manager
4 1 (8.33%) Architect
4 1 (8.33%) Support Technician
4 1 (8.33%) IT Support Technician
4 1 (8.33%) 2nd Line Support
4 1 (8.33%) Relationships Manager
4 1 (8.33%) Business Manager
4 1 (8.33%) Cisco Network Analyst
4 1 (8.33%) Engagement Manager
4 1 (8.33%) 2nd Line Support Analyst
4 1 (8.33%) IT Support
4 1 (8.33%) Business Engagement Manager
Libraries, Frameworks & Software Standards
1 1 (8.33%) XML
Miscellaneous
1 4 (33.33%) Data Centre
2 1 (8.33%) Wiki
Operating Systems
1 3 (25.00%) Windows
1 3 (25.00%) Windows 7
2 2 (16.67%) Windows XP
2 2 (16.67%) Windows Server 2003
2 2 (16.67%) Windows Vista
3 1 (8.33%) Windows Server 2008
Processes & Methodologies
1 6 (50.00%) ITIL
2 4 (33.33%) Service Delivery
2 4 (33.33%) ITSM
3 3 (25.00%) Project Management
4 2 (16.67%) Load Balancing
4 2 (16.67%) PRINCE2
4 2 (16.67%) E-Commerce
4 2 (16.67%) Stakeholder Management
4 2 (16.67%) Programme Management
5 1 (8.33%) Business Analysis
5 1 (8.33%) Software Testing
5 1 (8.33%) Risk Management
5 1 (8.33%) Problem Management
5 1 (8.33%) Portfolio Management
5 1 (8.33%) Continuous Improvement
5 1 (8.33%) Demand Management
Programming Languages
1 2 (16.67%) SQL
Qualifications
1 3 (25.00%) Degree
2 2 (16.67%) CCNP
2 2 (16.67%) CCNA
2 2 (16.67%) Cisco Certification
3 1 (8.33%) ITIL Certification
Quality Assurance & Compliance
1 3 (25.00%) SLA
2 2 (16.67%) Sarbanes-Oxley
System Software
1 1 (8.33%) Active Directory
Vendors
1 3 (25.00%) Microsoft
2 2 (16.67%) CheckPoint
2 2 (16.67%) Cisco
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £30k - 40k per year
Posted: 21 hours ago
Tamworth
Jumar Solutions
Salary: Dependent upon experience
Posted: 18 days ago