The table below looks at the statistics for Service Management skills in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 64 58 58
Rank change year-on-year
-6 0
Permanent jobs citing Service Management 13 10 10
As % of all permanent IT jobs located in Staffordshire 1.80% 1.56% 1.98%
As % of the Processes & Methodologies category 2.26% 2.12% 2.38%
Number of salaries quoted 13 4 2
Average salary £35,000 £41,000 £28,250
Average salary % change year-on-year
-14.63% +45.13%
90% offered a salary of more than £23,400 £29,200 £26,050
10% offered a salary of more than £42,500 £46,500 £30,450
UK excluding London average salary £42,500 £45,000 £42,000
% change year-on-year
-5.55% +7.14%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Staffordshire region.

Processes & Methodologies Category
Staffordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
576 472 420
As % of all permanent IT jobs located in Staffordshire 79.67% 73.75% 83.17%
Number of salaries quoted 457 380 343
Average salary £37,500 £37,500 £40,000
Average salary % change year-on-year
- -6.25%
90% offered a salary of more than £25,000 £23,500 £27,500
10% offered a salary of more than £55,000 £60,000 £52,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Management
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Staffordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Staffordshire

Service Management
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Staffordshire region.

Service Management Salary Trend in Staffordshire

Service Management
Salary Histogram in Staffordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Staffordshire region over the 3 months to 24 October 2014.

Service Management Salary Histogram in Staffordshire

Service Management
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Staffordshire region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cannock -2 6 £35,000 -24.73%
Stoke-on-Trent - 2 £39,000 -
Tamworth - 1 £19,500 -
Stafford - 1 £35,000 -
Service Management
West Midlands

Service Management
Top 30 Related IT Skills in Staffordshire

For the 6 months to 24 October 2014, IT jobs across the Staffordshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 16 (64.00%) ITIL
2 15 (60.00%) Microsoft
3 14 (56.00%) Agile Software Development
4 11 (44.00%) SQL Server
5 10 (40.00%) SQL Server Reporting Services
5 10 (40.00%) SQL Server Integration Services
6 9 (36.00%) Degree
6 9 (36.00%) Microsoft Certification
7 8 (32.00%) SQL Server 2008
8 7 (28.00%) Team Foundation Server
8 7 (28.00%) WCF
8 7 (28.00%) ITIL Foundation Certificate
8 7 (28.00%) .NET Framework
8 7 (28.00%) TDD
8 7 (28.00%) MVC
8 7 (28.00%) C#
8 7 (28.00%) MCSD
8 7 (28.00%) Visual Studio
8 7 (28.00%) PRINCE2
8 7 (28.00%) .NET
8 7 (28.00%) SOA
9 6 (24.00%) MS Excel
10 5 (20.00%) ERP
10 5 (20.00%) Windows
10 5 (20.00%) VPN
10 5 (20.00%) Management Information System
10 5 (20.00%) Project Management
10 5 (20.00%) Business Analysis
10 5 (20.00%) Supplier Management
10 5 (20.00%) Analytical Skills

Service Management
Top Related IT Skills in Staffordshire by Category

For the 6 months to 24 October 2014, IT jobs across the Staffordshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.00%) MS Exchange
1 2 (8.00%) Exchange Server 2010
2 1 (4.00%) Blackberry Enterprise Server
2 1 (4.00%) Lync
Applications
1 6 (24.00%) MS Excel
2 4 (16.00%) MS Project
2 4 (16.00%) MS Office
3 2 (8.00%) MS PowerPoint
4 1 (4.00%) MS Visio
Communications & Networking
1 5 (20.00%) VPN
2 4 (16.00%) LAN
2 4 (16.00%) WAN
3 3 (12.00%) WLAN
3 3 (12.00%) DNS
3 3 (12.00%) Firewall
3 3 (12.00%) VLAN
3 3 (12.00%) Network Security
4 2 (8.00%) SAN
4 2 (8.00%) DMZ
4 2 (8.00%) Internet
4 2 (8.00%) DHCP
5 1 (4.00%) TCP/IP
Database & Business Intelligence
1 11 (44.00%) SQL Server
2 10 (40.00%) SQL Server Reporting Services
2 10 (40.00%) SQL Server Integration Services
3 8 (32.00%) SQL Server 2008
4 3 (12.00%) SQL Server Analysis Services
5 1 (4.00%) SQL Server 2000
Development Applications
1 7 (28.00%) Visual Studio
1 7 (28.00%) Team Foundation Server
2 3 (12.00%) SQL Server Management Studio (SSMS)
General
1 4 (16.00%) Finance
2 1 (4.00%) Aerospace
2 1 (4.00%) Legal
2 1 (4.00%) Games
Job Titles
1 10 (40.00%) Developer
2 7 (28.00%) .NET Developer
2 7 (28.00%) C# Developer
2 7 (28.00%) C# .NET Developer
3 5 (20.00%) Project Manager
4 3 (12.00%) SQL Developer
4 3 (12.00%) SQL Server Developer
4 3 (12.00%) Analyst
5 2 (8.00%) Network Analyst
5 2 (8.00%) Services Delivery Manager
5 2 (8.00%) Security Analyst
5 2 (8.00%) Service Manager
5 2 (8.00%) Support Engineer
5 2 (8.00%) IT Support Engineer
5 2 (8.00%) Delivery Manager
5 2 (8.00%) Network Security Analyst
5 2 (8.00%) IT Support
6 1 (4.00%) IT Services Delivery Manager
6 1 (4.00%) IT Services Manager
6 1 (4.00%) 3rd Line Support Technician
Libraries, Frameworks & Software Standards
1 7 (28.00%) .NET
1 7 (28.00%) .NET Framework
1 7 (28.00%) WCF
2 1 (4.00%) XML
Miscellaneous
1 5 (20.00%) Management Information System
1 5 (20.00%) Analytical Skills
2 1 (4.00%) Blackberry
2 1 (4.00%) Wiki
Operating Systems
1 5 (20.00%) Windows
2 4 (16.00%) Windows 7
3 2 (8.00%) Windows Server 2008
3 2 (8.00%) Windows XP
4 1 (4.00%) Windows Server 2003
4 1 (4.00%) Windows Vista
4 1 (4.00%) Apple iOS
4 1 (4.00%) Windows 8
Processes & Methodologies
1 16 (64.00%) ITIL
2 14 (56.00%) Agile Software Development
3 7 (28.00%) TDD
3 7 (28.00%) PRINCE2
3 7 (28.00%) SOA
3 7 (28.00%) MVC
4 5 (20.00%) ERP
4 5 (20.00%) Project Management
4 5 (20.00%) Business Analysis
4 5 (20.00%) Supplier Management
5 4 (16.00%) Waterfall
5 4 (16.00%) Project Governance
5 4 (16.00%) Project Planning
5 4 (16.00%) Change Management
5 4 (16.00%) Stakeholder Management
6 3 (12.00%) Service Delivery
6 3 (12.00%) ETL
6 3 (12.00%) Load Balancing
6 3 (12.00%) Change Control
6 3 (12.00%) Performance Tuning
Programming Languages
1 7 (28.00%) C#
2 4 (16.00%) SQL
3 3 (12.00%) T-SQL
Qualifications
1 9 (36.00%) Microsoft Certification
1 9 (36.00%) Degree
2 7 (28.00%) ITIL Foundation Certificate
2 7 (28.00%) MCSD
3 3 (12.00%) CCNA
3 3 (12.00%) Cisco Certification
4 2 (8.00%) CCNP
4 2 (8.00%) CISSP
4 2 (8.00%) MCSE
4 2 (8.00%) CCIE
5 1 (4.00%) CCSP
5 1 (4.00%) HND
5 1 (4.00%) Security Cleared
5 1 (4.00%) PRINCE2 Certification
5 1 (4.00%) ITIL Certification
Quality Assurance & Compliance
1 5 (20.00%) QA
2 2 (8.00%) SLA
2 2 (8.00%) Sarbanes-Oxley
3 1 (4.00%) COBIT
3 1 (4.00%) PCI DSS
System Software
1 4 (16.00%) Active Directory
2 1 (4.00%) XenApp
2 1 (4.00%) XenDesktop
Vendors
1 15 (60.00%) Microsoft
2 3 (12.00%) Cisco
3 2 (8.00%) CheckPoint
4 1 (4.00%) Citrix
4 1 (4.00%) Apple