The table below looks at the statistics for Service Management skills in IT jobs advertised for the Staffordshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 16 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Service Management
West Midlands / Staffordshire
Rank 59 65 62
Rank change year-on-year
+6 -3
Permanent jobs citing Service Management 8 3 6
As % of all permanent IT jobs located in Staffordshire 1.44% 0.52% 1.05%
As % of the Processes & Methodologies category 1.55% 0.60% 1.25%
Number of salaries quoted 8 3 6
Median salary £40,000 £25,000 £50,000
Median salary % change year-on-year
+60.00% -50.00%
90% offered a salary of more than £20,500 £23,800 £38,750
10% offered a salary of more than £48,000 £45,000 £61,250
UK excluding London median salary £45,000 £42,750 £45,000
% change year-on-year
+5.26% -5.00%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Staffordshire region.

Processes & Methodologies Category
Staffordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
515 502 480
As % of all permanent IT jobs located in Staffordshire 92.79% 86.40% 83.92%
Number of salaries quoted 422 461 413
Median salary £40,000 £41,000 £40,000
Median salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £30,000 £28,550 £26,500
10% offered a salary of more than £55,000 £55,000 £52,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Staffordshire

The demand trend of job ads across the Staffordshire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Staffordshire

Service Management
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Staffordshire region.

Service Management Salary Trend in Staffordshire

Service Management
Salary Histogram in Staffordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Staffordshire region over the 3 months to 16 January 2017.

Service Management Salary Histogram in Staffordshire

Service Management
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Staffordshire region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tamworth - 2 £21,250 -
Service Management
West Midlands

Service Management
Top 30 Related IT Skills in Staffordshire

For the 6 months to 16 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region with a requirement for Service Management.

1 11 (55.00%) ITIL
1 11 (55.00%) ITSM
2 9 (45.00%) Windows
2 9 (45.00%) Service Delivery
3 7 (35.00%) Active Directory
4 6 (30.00%) ServiceNow
4 6 (30.00%) ITIL Foundation Certificate
5 5 (25.00%) Windows 7
5 5 (25.00%) Release Management
5 5 (25.00%) MS Office
5 5 (25.00%) Microsoft
5 5 (25.00%) Microsoft Certification
5 5 (25.00%) VPN
6 4 (20.00%) SLA
6 4 (20.00%) MCSE
6 4 (20.00%) MS Excel
6 4 (20.00%) Citrix
6 4 (20.00%) Blackberry
7 3 (15.00%) Security Cleared
7 3 (15.00%) Cisco
7 3 (15.00%) MS Exchange
8 2 (10.00%) LAN
8 2 (10.00%) WAN
8 2 (10.00%) DHCP
8 2 (10.00%) TCP/IP
8 2 (10.00%) DNS
8 2 (10.00%) MCSA
8 2 (10.00%) Project Management
8 2 (10.00%) ITIL Certification
8 2 (10.00%) SAN

Service Management
Top Related IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (15.00%) MS Exchange
2 1 (5.00%) Exchange Server 2010
Applications
1 5 (25.00%) MS Office
2 4 (20.00%) MS Excel
Communications & Networking
1 5 (25.00%) VPN
2 2 (10.00%) DHCP
2 2 (10.00%) DNS
2 2 (10.00%) LAN
2 2 (10.00%) SAN
2 2 (10.00%) TCP/IP
2 2 (10.00%) WAN
Database & Business Intelligence
1 1 (5.00%) SQL Server
General
1 1 (5.00%) Manufacturing
1 1 (5.00%) Marketing
1 1 (5.00%) Retail
Job Titles
1 7 (35.00%) Analyst
2 6 (30.00%) Support Analyst
3 5 (25.00%) Applications Support
3 5 (25.00%) Applications Support Analyst
4 4 (20.00%) 2nd Line Support
4 4 (20.00%) ITSM Analyst
5 3 (15.00%) 2nd Line Engineer
5 3 (15.00%) 2nd Line Support Engineer
5 3 (15.00%) Service Desk Technician
5 3 (15.00%) Support Engineer
6 2 (10.00%) ITSM Specialist
7 1 (5.00%) 2nd Line Desktop Support Engineer
7 1 (5.00%) Active Directory Engineer
7 1 (5.00%) Active Directory Support
7 1 (5.00%) Active Directory Support Engineer
7 1 (5.00%) Citrix Support Engineer
7 1 (5.00%) Exchange Support
7 1 (5.00%) Head of Client Services
7 1 (5.00%) IT Engineer
7 1 (5.00%) Systems Manager
Miscellaneous
1 4 (20.00%) Blackberry
2 2 (10.00%) Driving Licence
3 1 (5.00%) Analytical Skills
3 1 (5.00%) Life Science
3 1 (5.00%) Management Information System
3 1 (5.00%) Social Media
Operating Systems
1 9 (45.00%) Windows
2 5 (25.00%) Windows 7
3 2 (10.00%) Windows 8
3 2 (10.00%) Windows Server
3 2 (10.00%) Windows Server 2008
4 1 (5.00%) Windows Server 2003
4 1 (5.00%) Windows Vista
4 1 (5.00%) Windows XP
Processes & Methodologies
1 11 (55.00%) ITIL
1 11 (55.00%) ITSM
2 9 (45.00%) Service Delivery
3 5 (25.00%) Release Management
4 2 (10.00%) Line Management
4 2 (10.00%) Project Management
5 1 (5.00%) Business Analysis
5 1 (5.00%) Change Control
5 1 (5.00%) Data Cleansing
5 1 (5.00%) Data Management
5 1 (5.00%) Digital Marketing
5 1 (5.00%) Email Marketing
5 1 (5.00%) IT Governance
5 1 (5.00%) Mentoring
5 1 (5.00%) People Management
5 1 (5.00%) Risk Management
5 1 (5.00%) SDLC
5 1 (5.00%) Social Media Marketing
5 1 (5.00%) Stakeholder Engagement
5 1 (5.00%) Strategic Planning
Programming Languages
1 1 (5.00%) SQL
Qualifications
1 6 (30.00%) ITIL Foundation Certificate
2 5 (25.00%) Microsoft Certification
3 4 (20.00%) MCSE
4 3 (15.00%) Security Cleared
5 2 (10.00%) ITIL Certification
5 2 (10.00%) MCSA
6 1 (5.00%) Degree
6 1 (5.00%) MCP
Quality Assurance & Compliance
1 4 (20.00%) SLA
2 1 (5.00%) Sarbanes-Oxley
System Software
1 7 (35.00%) Active Directory
2 2 (10.00%) VMware Infrastructure
Vendors
1 6 (30.00%) ServiceNow
2 5 (25.00%) Microsoft
3 4 (20.00%) Citrix
4 3 (15.00%) Cisco
5 2 (10.00%) VMware
Stoke-On-Trent, Staffordshire
Crimson Ltd
Salary: £30000 - £40000 per annum + Car allowance and healthcare
Posted: 5 days ago
Stoke-On-Trent, Staffordshire
Crimson Ltd
Salary: £35000 - £40000 per annum + Car Allowance
Posted: 5 days ago
Stafford, Staffordshire, United Kingdom
Boeing
Salary: Competitive Salary
Posted: 5 days ago