The table below looks at the statistics for Service Management skills in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Management
Rank 66 71 32
Rank change year-on-year
+5 -39
Permanent jobs citing Service Management 4 9 40
As % of all permanent IT jobs located in Staffordshire 0.66% 1.25% 6.72%
As % of the Processes & Methodologies category 0.80% 1.64% 8.10%
Number of salaries quoted 3 9 36
Average salary £55,000 £54,000 £35,000
Average salary % change year-on-year
+1.85% +54.28%
90% offered a salary of more than £29,800 £40,000 £26,500
10% offered a salary of more than £61,800 £54,000 £45,750
UK excluding London average salary £45,000 £46,500 £42,500
% change year-on-year
-3.22% +9.41%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Staffordshire region.

Processes & Methodologies Category
Staffordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
503 548 494
As % of all permanent IT jobs located in Staffordshire 83.42% 76.11% 83.03%
Number of salaries quoted 438 440 424
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £29,000 £24,000 £27,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Staffordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Staffordshire

Service Management
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Staffordshire region.

Service Management Salary Trend in Staffordshire

Service Management
Salary Histogram in Staffordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Staffordshire region over the 3 months to 29 May 2015.

Service Management Salary Histogram in Staffordshire

Service Management
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Staffordshire region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent - 2 £39,250 -
Cannock +12 1 £63,500 +58.75%
Service Management
West Midlands

Service Management
Top 30 Related IT Skills in Staffordshire

For the 6 months to 29 May 2015, IT jobs across the Staffordshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 6 (54.55%) Project Management
1 6 (54.55%) Finance
2 5 (45.45%) PRINCE2
3 4 (36.36%) E-Commerce
3 4 (36.36%) Data Centre
4 3 (27.27%) ITIL
5 2 (18.18%) MPLS
5 2 (18.18%) CheckPoint
5 2 (18.18%) Windows
5 2 (18.18%) MS Excel
5 2 (18.18%) Cisco Certification
5 2 (18.18%) Sarbanes-Oxley
5 2 (18.18%) Service Delivery
5 2 (18.18%) Firewall
5 2 (18.18%) MS Office
5 2 (18.18%) LAN
5 2 (18.18%) WLAN
5 2 (18.18%) WAN
5 2 (18.18%) SLA
5 2 (18.18%) Cisco
5 2 (18.18%) Microsoft
5 2 (18.18%) CCNP
5 2 (18.18%) CCNA
5 2 (18.18%) Load Balancing
5 2 (18.18%) Windows 7
5 2 (18.18%) Stakeholder Management
5 2 (18.18%) Wireless
5 2 (18.18%) Programme Management
6 1 (9.09%) Risk Management
6 1 (9.09%) Games

Service Management
Top Related IT Skills in Staffordshire by Category

For the 6 months to 29 May 2015, IT jobs across the Staffordshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (9.09%) Exchange Server 2010
1 1 (9.09%) MS Exchange
Applications
1 2 (18.18%) MS Excel
1 2 (18.18%) MS Office
2 1 (9.09%) MS PowerPoint
2 1 (9.09%) MS Visio
Communications & Networking
1 2 (18.18%) MPLS
1 2 (18.18%) Firewall
1 2 (18.18%) LAN
1 2 (18.18%) WLAN
1 2 (18.18%) WAN
1 2 (18.18%) Wireless
2 1 (9.09%) DHCP
2 1 (9.09%) VPN
2 1 (9.09%) DNS
2 1 (9.09%) SAN
Database & Business Intelligence
1 1 (9.09%) SQL Server 2008
1 1 (9.09%) SQL Server
1 1 (9.09%) SQL Server 2000
General
1 6 (54.55%) Finance
2 1 (9.09%) Games
Job Titles
1 5 (45.45%) Project Manager
2 4 (36.36%) Infrastructure Project Manager
2 4 (36.36%) Infrastructure Manager
3 3 (27.27%) Analyst
4 2 (18.18%) Network Analyst
5 1 (9.09%) IT Project Manager
5 1 (9.09%) IT Support Technician
5 1 (9.09%) Relationships Manager
5 1 (9.09%) Business Manager
5 1 (9.09%) Cisco Network Analyst
5 1 (9.09%) Engagement Manager
5 1 (9.09%) IT Support
5 1 (9.09%) Business Engagement Manager
5 1 (9.09%) Service Architect
5 1 (9.09%) Support Technician
5 1 (9.09%) Support Analyst
5 1 (9.09%) Architect
Libraries, Frameworks & Software Standards
1 1 (9.09%) XML
Miscellaneous
1 4 (36.36%) Data Centre
2 1 (9.09%) Wiki
Operating Systems
1 2 (18.18%) Windows
1 2 (18.18%) Windows 7
2 1 (9.09%) Windows Vista
2 1 (9.09%) Windows Server 2008
2 1 (9.09%) Windows XP
2 1 (9.09%) Windows Server 2003
Processes & Methodologies
1 6 (54.55%) Project Management
2 5 (45.45%) PRINCE2
3 4 (36.36%) E-Commerce
4 3 (27.27%) ITIL
5 2 (18.18%) Service Delivery
5 2 (18.18%) Load Balancing
5 2 (18.18%) Stakeholder Management
5 2 (18.18%) Programme Management
6 1 (9.09%) Risk Management
6 1 (9.09%) Business Analysis
6 1 (9.09%) Software Testing
6 1 (9.09%) Project Planning
6 1 (9.09%) Portfolio Management
6 1 (9.09%) Continuous Improvement
6 1 (9.09%) Demand Management
6 1 (9.09%) Problem Management
6 1 (9.09%) ITSM
Programming Languages
1 1 (9.09%) SQL
Qualifications
1 2 (18.18%) Cisco Certification
1 2 (18.18%) CCNP
1 2 (18.18%) CCNA
2 1 (9.09%) ITIL Certification
Quality Assurance & Compliance
1 2 (18.18%) Sarbanes-Oxley
1 2 (18.18%) SLA
System Software
1 1 (9.09%) Active Directory
Vendors
1 2 (18.18%) CheckPoint
1 2 (18.18%) Cisco
1 2 (18.18%) Microsoft