The table below looks at the statistics for ITIL skills in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 38 40 59
Rank change year-on-year
+2 +19
Permanent jobs citing ITIL 23 26 18
As % of all permanent IT jobs located in Suffolk 5.18% 5.12% 3.06%
As % of the Processes & Methodologies category 6.50% 6.02% 4.10%
Number of salaries quoted 20 21 18
Average salary £30,000 £30,000 £30,000
90% offered a salary of more than £23,850 £22,000 £25,950
10% offered a salary of more than £67,750 £60,000 £38,950
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%
ITIL
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Suffolk region.

Processes & Methodologies Category
Suffolk
Permanent IT job ads with a match in the
Processes & Methodologies category
354 432 439
As % of all permanent IT jobs located in Suffolk 79.73% 85.04% 74.53%
Number of salaries quoted 276 382 396
Average salary £40,000 £45,000 £39,000
Average salary % change year-on-year
-11.11% +15.38%
90% offered a salary of more than £27,500 £27,500 £30,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITIL
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Suffolk region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Suffolk

ITIL
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Suffolk region.

ITIL Salary Trend in Suffolk

ITIL
Salary Histogram in Suffolk

This chart provides a salary histogram for IT jobs citing ITIL across the Suffolk region over the 3 months to 19 December 2014.

ITIL Salary Histogram in Suffolk

ITIL
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL within the Suffolk region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +10 16 £30,000 +1.69% 1
Bury St Edmunds +4 3 £22,500 -62.50%
Lowestoft - 2 £70,000 -
ITIL
East of England

ITIL
Top 30 Related IT Skills in Suffolk

For the 6 months to 19 December 2014, IT jobs across the Suffolk region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 21 (47.73%) Windows
2 20 (45.45%) Microsoft
3 15 (34.09%) Linux
4 14 (31.82%) UNIX
5 13 (29.55%) SQL
6 12 (27.27%) Web Services
7 11 (25.00%) TCP/IP
7 11 (25.00%) VPN
7 11 (25.00%) DNS
8 10 (22.73%) SAN
8 10 (22.73%) PowerShell
8 10 (22.73%) Configuration Management
9 9 (20.45%) XML
9 9 (20.45%) JSON
9 9 (20.45%) ITIL Certification
10 8 (18.18%) Firewall
10 8 (18.18%) SQL Server
10 8 (18.18%) Java
11 7 (15.91%) TOGAF
11 7 (15.91%) MS Office
11 7 (15.91%) Service Management
11 7 (15.91%) CRM
11 7 (15.91%) Replication
11 7 (15.91%) Active Directory
11 7 (15.91%) Puppet
11 7 (15.91%) Opscode Chef
11 7 (15.91%) Microsoft Azure
12 6 (13.64%) SharePoint
12 6 (13.64%) Shell Script
12 6 (13.64%) Degree

ITIL
Top Related IT Skills in Suffolk by Category

For the 6 months to 19 December 2014, IT jobs across the Suffolk region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 6 (13.64%) SharePoint
2 5 (11.36%) MS Exchange
3 4 (9.09%) OpenStack
4 1 (2.27%) IIS
4 1 (2.27%) BizTalk Server
4 1 (2.27%) Blackberry Enterprise Server
Applications
1 7 (15.91%) MS Office
2 5 (11.36%) MS Excel
3 4 (9.09%) InfoPath
Business Applications
1 1 (2.27%) Dynamics CRM
Cloud Services
1 7 (15.91%) Microsoft Azure
2 4 (9.09%) Amazon AWS
3 1 (2.27%) SaaS
3 1 (2.27%) Cloud Computing
Communications & Networking
1 11 (25.00%) TCP/IP
1 11 (25.00%) VPN
1 11 (25.00%) DNS
2 10 (22.73%) SAN
3 8 (18.18%) Firewall
4 3 (6.82%) Reverse Proxy
5 1 (2.27%) Cisco PIX
5 1 (2.27%) Cisco ASA
5 1 (2.27%) VLAN
5 1 (2.27%) VPLS
5 1 (2.27%) Internet
5 1 (2.27%) MPLS
5 1 (2.27%) LAN
5 1 (2.27%) VoIP
5 1 (2.27%) WAN
5 1 (2.27%) DHCP
Database & Business Intelligence
1 8 (18.18%) SQL Server
2 6 (13.64%) NoSQL
3 4 (9.09%) Crystal Reports
3 4 (9.09%) SQL Server Reporting Services
3 4 (9.09%) SQL Server Integration Services
4 2 (4.55%) Data Warehouse
Development Applications
1 1 (2.27%) Oracle Forms
General
1 5 (11.36%) Finance
2 4 (9.09%) Billing
3 2 (4.55%) Legal
4 1 (2.27%) Retail
4 1 (2.27%) Marketing
4 1 (2.27%) Dutch Language
4 1 (2.27%) German Language
Job Titles
1 18 (40.91%) Analyst
2 15 (34.09%) Support Analyst
3 8 (18.18%) 2nd Line Support
4 7 (15.91%) Applications Support
4 7 (15.91%) Architect
4 7 (15.91%) Service Manager
5 6 (13.64%) Applications Support Analyst
6 5 (11.36%) Solutions Architect
7 4 (9.09%) Desktop Support
7 4 (9.09%) Desktop Analyst
7 4 (9.09%) Desktop Support Analyst
7 4 (9.09%) 2nd Line Support Analyst
8 3 (6.82%) IT Services Manager
8 3 (6.82%) IT Operations Manager
8 3 (6.82%) Delivery Manager
8 3 (6.82%) Operations Manager
8 3 (6.82%) Services Delivery Manager
9 2 (4.55%) Software Support Analyst
9 2 (4.55%) Support Engineer
9 2 (4.55%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 12 (27.27%) Web Services
2 9 (20.45%) XML
2 9 (20.45%) JSON
3 4 (9.09%) HTML
3 4 (9.09%) J2EE
4 1 (2.27%) .NET
Miscellaneous
1 7 (15.91%) Replication
2 5 (11.36%) Analytical Skills
3 4 (9.09%) Open Source
4 3 (6.82%) User Experience
5 1 (2.27%) Enterprise Storage
5 1 (2.27%) Computer Science
5 1 (2.27%) CMDB
5 1 (2.27%) Blackberry
5 1 (2.27%) Management Information System
Operating Systems
1 21 (47.73%) Windows
2 15 (34.09%) Linux
3 14 (31.82%) UNIX
4 3 (6.82%) Windows 7
4 3 (6.82%) Windows XP
5 2 (4.55%) Windows Server 2008
6 1 (2.27%) Windows Server 2012
Processes & Methodologies
1 10 (22.73%) Configuration Management
2 7 (15.91%) Service Management
2 7 (15.91%) CRM
2 7 (15.91%) TOGAF
3 5 (11.36%) Information Security
3 5 (11.36%) Service Delivery
4 4 (9.09%) Disaster Recovery
4 4 (9.09%) Project Management
4 4 (9.09%) Problem Management
4 4 (9.09%) Change Control
4 4 (9.09%) Root Cause Analysis
4 4 (9.09%) Service Desk Management
5 3 (6.82%) PRINCE2
5 3 (6.82%) ITIL V3
5 3 (6.82%) DevOps
5 3 (6.82%) Stakeholder Management
6 2 (4.55%) Web Design
6 2 (4.55%) SEO
6 2 (4.55%) Change Management
6 2 (4.55%) E-Commerce
Programming Languages
1 13 (29.55%) SQL
2 10 (22.73%) PowerShell
3 8 (18.18%) Java
4 6 (13.64%) Shell Script
5 5 (11.36%) C#
6 4 (9.09%) C
6 4 (9.09%) PHP
6 4 (9.09%) Bash Shell
7 3 (6.82%) JavaScript
8 2 (4.55%) PL/SQL
Qualifications
1 9 (20.45%) ITIL Certification
2 6 (13.64%) Degree
3 3 (6.82%) Sun Certification
4 2 (4.55%) Microsoft Certification
4 2 (4.55%) VMware Certified Professional (VCP)
5 1 (2.27%) MCTS
5 1 (2.27%) MCITP
5 1 (2.27%) MCP
5 1 (2.27%) MCSE
5 1 (2.27%) MCSA
5 1 (2.27%) CCNP
5 1 (2.27%) CCNA
5 1 (2.27%) Cisco Certification
5 1 (2.27%) APMP
Quality Assurance & Compliance
1 5 (11.36%) SLA
2 2 (4.55%) ISO/IEC 27001
System Software
1 7 (15.91%) Active Directory
2 3 (6.82%) vCloud
2 3 (6.82%) VMware Infrastructure
2 3 (6.82%) Hyper-V
3 1 (2.27%) EMC RecoverPoint
3 1 (2.27%) vSphere
3 1 (2.27%) VMware ESXi
3 1 (2.27%) KVM
3 1 (2.27%) Microsoft Virtual Server
Systems Management
1 7 (15.91%) Puppet
1 7 (15.91%) Opscode Chef
2 1 (2.27%) EMC NetWorker
Vendors
1 20 (45.45%) Microsoft
2 3 (6.82%) VMware
2 3 (6.82%) Cisco
3 1 (2.27%) SolarWinds
3 1 (2.27%) Oracle
3 1 (2.27%) SAP
3 1 (2.27%) HP
3 1 (2.27%) Dell
3 1 (2.27%) EMC
3 1 (2.27%) Citrix
3 1 (2.27%) Siemens