The table below looks at the statistics for ITIL skills in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 37 20 12
Rank change year-on-year
-17 -8
Permanent jobs citing ITIL 21 60 89
As % of all permanent IT jobs located in Suffolk 4.90% 10.85% 12.95%
As % of the Processes & Methodologies category 6.65% 13.54% 17.76%
Number of salaries quoted 15 58 84
Average salary £32,500 £35,000 £30,000
Average salary % change year-on-year
-7.14% +16.66%
90% offered a salary of more than £24,600 £20,500 £22,000
10% offered a salary of more than £54,600 £62,500 £55,000
UK excluding London average salary £39,000 £40,000 £40,000
% change year-on-year
-2.50% -
ITIL
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Suffolk region.

Processes & Methodologies Category
Suffolk
Permanent IT job ads with a match in the
Processes & Methodologies category
316 443 501
As % of all permanent IT jobs located in Suffolk 73.66% 80.11% 72.93%
Number of salaries quoted 273 406 470
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £31,500 £27,500 £26,000
10% offered a salary of more than £57,500 £55,000 £62,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITIL
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Suffolk region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Suffolk

ITIL
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Suffolk region.

ITIL Salary Trend in Suffolk

ITIL
Salary Histogram in Suffolk

This chart provides a salary histogram for IT jobs citing ITIL across the Suffolk region over the 3 months to 19 September 2014.

ITIL Salary Histogram in Suffolk

ITIL
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL within the Suffolk region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich -4 17 £42,500 +9.67%
Newmarket -1 3 £25,500 -30.61%
Bury St Edmunds -5 1 £22,500 +9.75%
ITIL
East of England

ITIL
Top 30 Related IT Skills in Suffolk

For the 6 months to 19 September 2014, IT jobs across the Suffolk region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 12 (41.38%) Microsoft
2 11 (37.93%) Windows
3 8 (27.59%) TCP/IP
4 7 (24.14%) DNS
4 7 (24.14%) SharePoint
4 7 (24.14%) SQL
4 7 (24.14%) Service Delivery
4 7 (24.14%) ITIL Certification
4 7 (24.14%) Configuration Management
5 6 (20.69%) Finance
5 6 (20.69%) Degree
5 6 (20.69%) Active Directory
5 6 (20.69%) Service Management
5 6 (20.69%) MS Exchange
6 5 (17.24%) CRM
6 5 (17.24%) Linux
6 5 (17.24%) SQL Server
6 5 (17.24%) Crystal Reports
6 5 (17.24%) C
6 5 (17.24%) C#
6 5 (17.24%) HTML
6 5 (17.24%) PHP
6 5 (17.24%) MS Office
6 5 (17.24%) Change Control
6 5 (17.24%) Firewall
6 5 (17.24%) Billing
6 5 (17.24%) SQL Server Reporting Services
6 5 (17.24%) InfoPath
6 5 (17.24%) SQL Server Integration Services
7 4 (13.79%) TOGAF

ITIL
Top Related IT Skills in Suffolk by Category

For the 6 months to 19 September 2014, IT jobs across the Suffolk region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 7 (24.14%) SharePoint
2 6 (20.69%) MS Exchange
3 2 (6.90%) OpenStack
4 1 (3.45%) IIS
4 1 (3.45%) Exchange Server 2010
Applications
1 5 (17.24%) MS Office
1 5 (17.24%) InfoPath
2 4 (13.79%) MS Excel
3 1 (3.45%) Spreadsheet
Cloud Services
1 2 (6.90%) Microsoft Azure
1 2 (6.90%) Amazon AWS
2 1 (3.45%) SaaS
2 1 (3.45%) Office 365
Communications & Networking
1 8 (27.59%) TCP/IP
2 7 (24.14%) DNS
3 5 (17.24%) Firewall
4 4 (13.79%) SAN
4 4 (13.79%) VPN
5 3 (10.34%) DHCP
6 2 (6.90%) Reverse Proxy
7 1 (3.45%) Internet
Database & Business Intelligence
1 5 (17.24%) SQL Server
1 5 (17.24%) Crystal Reports
1 5 (17.24%) SQL Server Reporting Services
1 5 (17.24%) SQL Server Integration Services
2 3 (10.34%) NoSQL
General
1 6 (20.69%) Finance
2 5 (17.24%) Billing
3 1 (3.45%) Marketing
3 1 (3.45%) Dutch Language
3 1 (3.45%) German Language
3 1 (3.45%) Retail
Job Titles
1 14 (48.28%) Analyst
2 10 (34.48%) Support Analyst
3 7 (24.14%) Service Manager
4 5 (17.24%) Applications Support
4 5 (17.24%) Applications Support Analyst
5 4 (13.79%) Architect
6 3 (10.34%) Solutions Architect
6 3 (10.34%) Operations Manager
6 3 (10.34%) Services Delivery Manager
6 3 (10.34%) Desktop Support
6 3 (10.34%) Desktop Support Analyst
6 3 (10.34%) Delivery Manager
6 3 (10.34%) Desktop Analyst
6 3 (10.34%) IT Services Manager
6 3 (10.34%) IT Operations Manager
7 2 (6.90%) Senior IT Manager
7 2 (6.90%) Infrastructure Manager
7 2 (6.90%) Senior Infrastructure Manager
7 2 (6.90%) Service Desk Analyst
7 2 (6.90%) Systems Manager
Libraries, Frameworks & Software Standards
1 5 (17.24%) HTML
2 4 (13.79%) Web Services
3 3 (10.34%) XML
3 3 (10.34%) JSON
Miscellaneous
1 4 (13.79%) Analytical Skills
2 2 (6.90%) User Experience
2 2 (6.90%) Replication
2 2 (6.90%) Computer Science
3 1 (3.45%) CMDB
Operating Systems
1 11 (37.93%) Windows
2 5 (17.24%) Linux
3 4 (13.79%) Windows XP
3 4 (13.79%) UNIX
3 4 (13.79%) Windows 7
4 3 (10.34%) Windows Server 2008
5 1 (3.45%) Windows Server 2003
Processes & Methodologies
1 7 (24.14%) Configuration Management
1 7 (24.14%) Service Delivery
2 6 (20.69%) Service Management
3 5 (17.24%) CRM
3 5 (17.24%) Change Control
4 4 (13.79%) Service Desk Management
4 4 (13.79%) Disaster Recovery
4 4 (13.79%) TOGAF
5 3 (10.34%) Information Security
5 3 (10.34%) Project Management
5 3 (10.34%) Problem Management
6 2 (6.90%) Capacity Planning
6 2 (6.90%) Incident Management
6 2 (6.90%) ERP
6 2 (6.90%) Change Management
6 2 (6.90%) PRINCE2
6 2 (6.90%) Business Continuity
7 1 (3.45%) Stakeholder Management
7 1 (3.45%) Scrum
7 1 (3.45%) Agile Software Development
Programming Languages
1 7 (24.14%) SQL
2 5 (17.24%) C
2 5 (17.24%) C#
2 5 (17.24%) PHP
3 4 (13.79%) PowerShell
4 2 (6.90%) Bash Shell
4 2 (6.90%) Shell Script
4 2 (6.90%) PL/SQL
4 2 (6.90%) Java
Qualifications
1 7 (24.14%) ITIL Certification
2 6 (20.69%) Degree
3 3 (10.34%) Microsoft Certification
4 2 (6.90%) Sun Certification
4 2 (6.90%) VMware Certified Professional (VCP)
4 2 (6.90%) MCTS
4 2 (6.90%) MCITP
4 2 (6.90%) MCP
4 2 (6.90%) MCSE
4 2 (6.90%) MCSA
4 2 (6.90%) CCNP
4 2 (6.90%) CCNA
4 2 (6.90%) Cisco Certification
5 1 (3.45%) PRINCE2 Practitioner
5 1 (3.45%) APMP
Quality Assurance & Compliance
1 3 (10.34%) SLA
2 2 (6.90%) ISO/IEC 27001
System Software
1 6 (20.69%) Active Directory
2 4 (13.79%) VMware Infrastructure
3 3 (10.34%) Hyper-V
4 1 (3.45%) VMware ESXi
4 1 (3.45%) KVM
4 1 (3.45%) Microsoft Virtual Server
Systems Management
1 4 (13.79%) Puppet
1 4 (13.79%) Opscode Chef
Vendors
1 12 (41.38%) Microsoft
2 4 (13.79%) VMware
3 2 (6.90%) Cisco
4 1 (3.45%) SAP
4 1 (3.45%) Citrix
4 1 (3.45%) CheckPoint