Customer Retention Jobs in the UK excluding London

Customer Retention (Client Retention)
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Customer Retention skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Retention over the 6 months to 17 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 672 712 728
Rank change year-on-year +40 +16 -117
Permanent jobs citing Customer Retention 91 36 116
As % of all permanent jobs advertised in the UK excluding London 0.13% 0.061% 0.16%
As % of the Processes & Methodologies category 0.15% 0.064% 0.17%
Number of salaries quoted 69 23 79
10th Percentile £27,350 £31,500 £30,000
25th Percentile £36,250 £38,125 £35,000
Median annual salary (50th Percentile) £55,000 £45,000 £50,000
Median % change year-on-year +22.22% -10.00% -23.08%
75th Percentile £77,500 £69,375 £63,125
90th Percentile - £108,750 £83,000
UK median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -23.08%

All Process and Methodology Skills
UK excluding London

Customer Retention is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 59,784 56,422 67,505
As % of all permanent jobs advertised in the UK excluding London 83.60% 95.60% 94.12%
Number of salaries quoted 41,279 29,104 41,046
10th Percentile £27,250 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £61,000 £60,000
% change year-on-year -9.84% +1.67% +9.09%

Customer Retention
Job Vacancy Trend in the UK excluding London

Job postings citing Customer Retention as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer Retention in the UK excluding London

Customer Retention
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Customer Retention in the UK excluding London.

Salary trend for Customer Retention in the UK excluding London

Customer Retention
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Customer Retention in the UK excluding London over the 6 months to 17 May 2024.

Salary histogram for Customer Retention in the UK excluding London

Customer Retention
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Retention within the UK excluding London region over the 6 months to 17 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +13 31 £75,000 +114.29% 20
North of England +57 21 £34,000 -36.45% 23
Midlands +11 20 £31,500 -67.69% 13
North West +9 15 £34,000 -65.13% 13
South West -5 15 £55,000 +25.71% 9
East Midlands +2 14 £28,500 -70.77% 6
West Midlands +20 6 £52,500 -46.15% 7
Yorkshire +69 4 £55,000 +22.22% 6
East of England +15 4 £44,750 -31.15% 5
North East - 2 £43,750 - 4
Customer Retention
UK

Customer Retention
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.49%) Microsoft Exchange
1 5 (5.49%) SharePoint
2 4 (4.40%) SAS
3 2 (2.20%) CMS
Applications
1 13 (14.29%) Microsoft Excel
2 8 (8.79%) Microsoft Office
3 1 (1.10%) Chatbot
Business Applications
1 3 (3.30%) Salesforce CRM
2 2 (2.20%) Magento
Cloud Services
1 10 (10.99%) Google Analytics
2 8 (8.79%) AWS
3 7 (7.69%) Amazon Kinesis
3 7 (7.69%) Azure
3 7 (7.69%) Microsoft 365
3 7 (7.69%) Power Platform
4 6 (6.59%) Cloud Computing
4 6 (6.59%) SaaS
5 5 (5.49%) Entra ID
5 5 (5.49%) GCP
5 5 (5.49%) OneDrive
6 4 (4.40%) Adobe Analytics
7 2 (2.20%) Google Ads
Communications & Networking
1 9 (9.89%) Network Security
2 6 (6.59%) VLAN
2 6 (6.59%) VoIP
3 5 (5.49%) DNS
3 5 (5.49%) LAN
3 5 (5.49%) WAN
4 4 (4.40%) SMS
5 1 (1.10%) Internet
5 1 (1.10%) Structured Cabling
Database & Business Intelligence
1 7 (7.69%) Amazon Aurora
1 7 (7.69%) DynamoDB
1 7 (7.69%) NoSQL
1 7 (7.69%) PostgreSQL
1 7 (7.69%) Power BI
1 7 (7.69%) Redis
2 4 (4.40%) BigQuery
3 2 (2.20%) SQL Server
4 1 (1.10%) Data Warehouse
4 1 (1.10%) Relational Database
Development Applications
1 7 (7.69%) Gatling
General
1 46 (50.55%) Marketing
2 38 (41.76%) Social Skills
3 19 (20.88%) Analytical Skills
4 12 (13.19%) Finance
5 10 (10.99%) Presentation Skills
6 8 (8.79%) Advertising
6 8 (8.79%) Electronics
6 8 (8.79%) Retail
7 7 (7.69%) Billing
8 6 (6.59%) Law
9 5 (5.49%) Automotive
10 4 (4.40%) Banking
10 4 (4.40%) Brand Awareness
10 4 (4.40%) Financial Institution
10 4 (4.40%) Organisational Skills
11 3 (3.30%) Influencing Skills
11 3 (3.30%) Legal
11 3 (3.30%) Public Sector
12 1 (1.10%) Manufacturing
12 1 (1.10%) Telecoms
Job Titles
1 20 (21.98%) Senior
2 16 (17.58%) Sales Manager
3 15 (16.48%) Business Development Manager
3 15 (16.48%) Business Manager
3 15 (16.48%) Development Manager
3 15 (16.48%) Development Specialist
3 15 (16.48%) Sales Business Development Manager
4 10 (10.99%) Analyst
5 9 (9.89%) Support Engineer
6 8 (8.79%) Senior Analyst
7 7 (7.69%) Consultant
8 6 (6.59%) Software Engineer
8 6 (6.59%) Solutions Consultant
8 6 (6.59%) Technical Support
9 5 (5.49%) Data Analyst
9 5 (5.49%) Senior Support Engineer
9 5 (5.49%) Senior Technical Support
9 5 (5.49%) Senior Technical Support Engineer
9 5 (5.49%) Technical Engineer
9 5 (5.49%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 7 (7.69%) GraphQL
1 7 (7.69%) http4s
1 7 (7.69%) REST
1 7 (7.69%) Scalaz
1 7 (7.69%) Web Services
2 6 (6.59%) Lambda Expressions
3 5 (5.49%) LDAP
4 2 (2.20%) CSS
4 2 (2.20%) HTML
5 1 (1.10%) Leaflet
Miscellaneous
1 25 (27.47%) Onboarding
2 11 (12.09%) Self-Motivation
3 9 (9.89%) Management Information System
4 8 (8.79%) Mobile App
4 8 (8.79%) Social Media
5 7 (7.69%) Blog
5 7 (7.69%) Media Streaming
6 6 (6.59%) Hybrid Cloud
7 5 (5.49%) Client/Server
7 5 (5.49%) Data Protection Act
7 5 (5.49%) Fat Client
7 5 (5.49%) Thin Client
8 4 (4.40%) Clustering
9 3 (3.30%) EPoS
10 2 (2.20%) Algorithms
10 2 (2.20%) Data Structures
10 2 (2.20%) FMCG
11 1 (1.10%) Data Centre
11 1 (1.10%) Driving Licence
11 1 (1.10%) IoT
Operating Systems
1 7 (7.69%) Windows
2 5 (5.49%) Linux
2 5 (5.49%) Windows Server
3 1 (1.10%) Android
3 1 (1.10%) Apple iOS
Processes & Methodologies
1 25 (27.47%) Analytics
2 23 (25.27%) CRM
3 20 (21.98%) Business Development
4 18 (19.78%) Client Onboarding
5 17 (18.68%) Continuous Improvement
5 17 (18.68%) Customer Service
6 15 (16.48%) Business Strategy
6 15 (16.48%) Customer Experience
7 14 (15.38%) Customer Acquisition
8 13 (14.29%) Computer Science
8 13 (14.29%) Presales
9 12 (13.19%) Agile
9 12 (13.19%) Customer-Centricity
9 12 (13.19%) Problem-Solving
9 12 (13.19%) Roadmaps
10 11 (12.09%) A/B Testing
10 11 (12.09%) ITIL
11 9 (9.89%) Data Analysis
11 9 (9.89%) DevOps
11 9 (9.89%) Digital Marketing
Programming Languages
1 16 (17.58%) SQL
2 10 (10.99%) Python
3 7 (7.69%) R
3 7 (7.69%) Scala
4 6 (6.59%) Java
Qualifications
1 23 (25.27%) Degree
2 12 (13.19%) Computer Science Degree
3 5 (5.49%) ITIL Certification
3 5 (5.49%) PMI Certification
3 5 (5.49%) PMP
3 5 (5.49%) RHCE
3 5 (5.49%) RHCSA
4 4 (4.40%) DBS Check
5 3 (3.30%) Master's Degree
6 1 (1.10%) A+ Certification
6 1 (1.10%) CompTIA Security+
6 1 (1.10%) ITIL Foundation Certificate
6 1 (1.10%) Network+ Certification
6 1 (1.10%) PhD
6 1 (1.10%) SC Cleared
6 1 (1.10%) Security Cleared
Quality Assurance & Compliance
1 11 (12.09%) GDPR
2 4 (4.40%) QA
3 2 (2.20%) Actionable Recommendations
3 2 (2.20%) ISO 9001
4 1 (1.10%) NEBOSH
4 1 (1.10%) SLA
Systems Management
1 5 (5.49%) Rancher
2 1 (1.10%) Autotask
Vendors
1 23 (25.27%) Microsoft
2 12 (13.19%) Google
3 6 (6.59%) Salesforce
4 5 (5.49%) Adobe
5 4 (4.40%) Coremetrics
6 2 (2.20%) Ahrefs
6 2 (2.20%) HubSpot
6 2 (2.20%) Screaming Frog
7 1 (1.10%) SAP