Customer Retention Jobs in the UK excluding London

Customer Retention (Client Retention)
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Customer Retention skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Retention over the 6 months to 15 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
15 May 2024
Same period 2023 Same period 2022
Rank 677 697 734
Rank change year-on-year +20 +37 -121
Permanent jobs citing Customer Retention 87 35 116
As % of all permanent jobs advertised in the UK excluding London 0.12% 0.059% 0.16%
As % of the Processes & Methodologies category 0.15% 0.062% 0.17%
Number of salaries quoted 69 22 79
10th Percentile £27,350 £31,375 £30,000
25th Percentile £36,250 £37,188 £35,000
Median annual salary (50th Percentile) £55,000 £49,250 £50,000
Median % change year-on-year +11.68% -1.50% -23.08%
75th Percentile £77,500 £69,688 £62,500
90th Percentile - £108,750 £81,200
UK median annual salary £50,000 £56,250 £50,000
% change year-on-year -11.11% +12.50% -23.08%

All Process and Methodology Skills
UK excluding London

Customer Retention is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 59,517 56,713 67,366
As % of all permanent jobs advertised in the UK excluding London 83.88% 95.60% 94.11%
Number of salaries quoted 41,130 29,106 41,055
10th Percentile £27,218 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £61,180 £60,000
% change year-on-year -10.10% +1.97% +9.09%

Customer Retention
Job Vacancy Trend in the UK excluding London

Job postings citing Customer Retention as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer Retention in the UK excluding London

Customer Retention
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Customer Retention in the UK excluding London.

Salary trend for Customer Retention in the UK excluding London

Customer Retention
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Customer Retention in the UK excluding London over the 6 months to 15 May 2024.

Salary histogram for Customer Retention in the UK excluding London

Customer Retention
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Retention within the UK excluding London region over the 6 months to 15 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +20 31 £75,000 +114.29% 18
Midlands +11 19 £31,500 -67.69% 11
North of England +48 18 £34,000 -36.45% 27
South West -13 15 £55,000 +25.71% 12
East Midlands -6 13 £28,500 -70.77% 6
North West +13 12 £34,000 -65.13% 15
West Midlands +23 6 £52,500 -46.15% 5
Yorkshire +85 4 £55,000 +22.22% 7
East of England +7 4 £44,750 -31.15% 5
North East - 2 £43,750 - 5
Customer Retention
UK

Customer Retention
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.75%) Microsoft Exchange
1 5 (5.75%) SharePoint
2 4 (4.60%) SAS
3 2 (2.30%) CMS
Applications
1 13 (14.94%) Microsoft Excel
2 8 (9.20%) Microsoft Office
3 1 (1.15%) Chatbot
Business Applications
1 3 (3.45%) Salesforce CRM
2 2 (2.30%) Magento
Cloud Services
1 9 (10.34%) Google Analytics
2 7 (8.05%) Azure
2 7 (8.05%) Microsoft 365
2 7 (8.05%) Power Platform
3 6 (6.90%) AWS
3 6 (6.90%) Cloud Computing
3 6 (6.90%) SaaS
4 5 (5.75%) Amazon Kinesis
4 5 (5.75%) Entra ID
4 5 (5.75%) GCP
4 5 (5.75%) OneDrive
5 4 (4.60%) Adobe Analytics
6 1 (1.15%) Google Ads
Communications & Networking
1 9 (10.34%) Network Security
2 6 (6.90%) VLAN
2 6 (6.90%) VoIP
3 5 (5.75%) DNS
3 5 (5.75%) LAN
3 5 (5.75%) WAN
4 4 (4.60%) SMS
5 1 (1.15%) Internet
5 1 (1.15%) Structured Cabling
Database & Business Intelligence
1 7 (8.05%) Power BI
2 5 (5.75%) Amazon Aurora
2 5 (5.75%) DynamoDB
2 5 (5.75%) NoSQL
2 5 (5.75%) PostgreSQL
2 5 (5.75%) Redis
3 4 (4.60%) BigQuery
4 2 (2.30%) SQL Server
5 1 (1.15%) Data Warehouse
5 1 (1.15%) Relational Database
Development Applications
1 5 (5.75%) Gatling
General
1 44 (50.57%) Marketing
2 35 (40.23%) Social Skills
3 19 (21.84%) Analytical Skills
4 12 (13.79%) Finance
5 10 (11.49%) Presentation Skills
6 7 (8.05%) Advertising
6 7 (8.05%) Retail
7 6 (6.90%) Electronics
7 6 (6.90%) Law
8 5 (5.75%) Automotive
8 5 (5.75%) Billing
9 4 (4.60%) Banking
9 4 (4.60%) Brand Awareness
9 4 (4.60%) Financial Institution
9 4 (4.60%) Organisational Skills
10 3 (3.45%) Influencing Skills
10 3 (3.45%) Legal
10 3 (3.45%) Public Sector
11 1 (1.15%) Manufacturing
11 1 (1.15%) Telecoms
Job Titles
1 19 (21.84%) Senior
2 16 (18.39%) Sales Manager
3 15 (17.24%) Business Development Manager
3 15 (17.24%) Business Manager
3 15 (17.24%) Development Manager
3 15 (17.24%) Development Specialist
3 15 (17.24%) Sales Business Development Manager
4 10 (11.49%) Analyst
5 9 (10.34%) Support Engineer
6 8 (9.20%) Senior Analyst
7 7 (8.05%) Consultant
8 6 (6.90%) Solutions Consultant
8 6 (6.90%) Technical Support
9 5 (5.75%) Data Analyst
9 5 (5.75%) Senior Manager
9 5 (5.75%) Senior Support Engineer
9 5 (5.75%) Senior Technical Support
9 5 (5.75%) Senior Technical Support Engineer
9 5 (5.75%) Technical Engineer
9 5 (5.75%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 5 (5.75%) GraphQL
1 5 (5.75%) http4s
1 5 (5.75%) Lambda Expressions
1 5 (5.75%) LDAP
1 5 (5.75%) REST
1 5 (5.75%) Scalaz
1 5 (5.75%) Web Services
2 1 (1.15%) CSS
2 1 (1.15%) HTML
2 1 (1.15%) Leaflet
Miscellaneous
1 25 (28.74%) Onboarding
2 11 (12.64%) Self-Motivation
3 9 (10.34%) Management Information System
4 8 (9.20%) Mobile App
5 6 (6.90%) Hybrid Cloud
5 6 (6.90%) Social Media
6 5 (5.75%) Blog
6 5 (5.75%) Client/Server
6 5 (5.75%) Data Protection Act
6 5 (5.75%) Fat Client
6 5 (5.75%) Media Streaming
6 5 (5.75%) Thin Client
7 4 (4.60%) Clustering
8 3 (3.45%) EPoS
9 2 (2.30%) Algorithms
9 2 (2.30%) Data Structures
9 2 (2.30%) FMCG
10 1 (1.15%) Data Centre
10 1 (1.15%) Driving Licence
10 1 (1.15%) Product Ownership
Operating Systems
1 7 (8.05%) Windows
2 5 (5.75%) Linux
2 5 (5.75%) Windows Server
3 1 (1.15%) Android
3 1 (1.15%) Apple iOS
Processes & Methodologies
1 23 (26.44%) CRM
2 22 (25.29%) Analytics
3 20 (22.99%) Business Development
4 18 (20.69%) Client Onboarding
5 17 (19.54%) Continuous Improvement
5 17 (19.54%) Customer Service
6 15 (17.24%) Business Strategy
6 15 (17.24%) Customer Experience
7 14 (16.09%) Customer Acquisition
8 13 (14.94%) Presales
9 12 (13.79%) Customer-Centricity
9 12 (13.79%) Problem-Solving
10 11 (12.64%) Computer Science
10 11 (12.64%) ITIL
10 11 (12.64%) Roadmaps
11 10 (11.49%) Agile
12 9 (10.34%) A/B Testing
12 9 (10.34%) Data Analysis
12 9 (10.34%) Digital Marketing
13 8 (9.20%) Decision-Making
Programming Languages
1 16 (18.39%) SQL
2 10 (11.49%) Python
3 7 (8.05%) R
4 5 (5.75%) Java
4 5 (5.75%) Scala
Qualifications
1 20 (22.99%) Degree
2 10 (11.49%) Computer Science Degree
3 5 (5.75%) ITIL Certification
3 5 (5.75%) PMI Certification
3 5 (5.75%) PMP
3 5 (5.75%) RHCE
3 5 (5.75%) RHCSA
4 4 (4.60%) DBS Check
5 3 (3.45%) Master's Degree
6 1 (1.15%) A+ Certification
6 1 (1.15%) CompTIA Security+
6 1 (1.15%) ITIL Foundation Certificate
6 1 (1.15%) Network+ Certification
6 1 (1.15%) PhD
6 1 (1.15%) SC Cleared
6 1 (1.15%) Security Cleared
Quality Assurance & Compliance
1 11 (12.64%) GDPR
2 4 (4.60%) QA
3 2 (2.30%) Actionable Recommendations
3 2 (2.30%) ISO 9001
4 1 (1.15%) NEBOSH
4 1 (1.15%) SLA
Systems Management
1 5 (5.75%) Rancher
2 1 (1.15%) Autotask
Vendors
1 23 (26.44%) Microsoft
2 10 (11.49%) Google
3 6 (6.90%) Salesforce
4 5 (5.75%) Adobe
5 4 (4.60%) Coremetrics
6 2 (2.30%) HubSpot
7 1 (1.15%) Ahrefs
7 1 (1.15%) SAP
7 1 (1.15%) Screaming Frog