Customer Retention Jobs in the East Midlands

Customer Retention (Client Retention)
England > East Midlands

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for Customer Retention skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Retention over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 179 177 197
Rank change year-on-year -2 +20 -41
Permanent jobs citing Customer Retention 13 2 6
As % of all permanent jobs advertised in the East Midlands 0.30% 0.070% 0.17%
As % of the Processes & Methodologies category 0.37% 0.072% 0.19%
Number of salaries quoted 11 1 4
10th Percentile £25,000 - -
25th Percentile £25,500 £86,250 £47,500
Median annual salary (50th Percentile) £31,000 £97,500 £50,000
Median % change year-on-year -68.21% +95.00% +11.11%
75th Percentile £35,125 £108,750 £55,000
90th Percentile £45,001 - £59,500
England median annual salary £50,000 £58,750 £50,000
% change year-on-year -14.89% +17.50% -21.57%

All Process and Methodology Skills
East Midlands

Customer Retention is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,502 2,762 3,183
As % of all permanent jobs advertised in the East Midlands 80.95% 96.17% 91.68%
Number of salaries quoted 2,488 1,325 2,088
10th Percentile £25,750 £27,000 £25,750
25th Percentile £32,223 £36,750 £35,000
Median annual salary (50th Percentile) £45,000 £50,000 £47,500
Median % change year-on-year -10.00% +5.26% +5.56%
75th Percentile £56,000 £65,000 £61,140
90th Percentile £68,750 £76,250 £73,750
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer Retention
Job Vacancy Trend in the East Midlands

Job postings citing Customer Retention as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Customer Retention in the East Midlands

Customer Retention
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Customer Retention in the East Midlands.

Salary trend for Customer Retention in the East Midlands

Customer Retention
Salary Histogram in the East Midlands

Salary distribution for jobs citing Customer Retention in the East Midlands over the 6 months to 29 April 2024.

Salary histogram for Customer Retention in the East Midlands

Customer Retention
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Retention within the East Midlands region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire - 4 £31,500 -
Lincolnshire - 4 £26,000 -
Northamptonshire - 3 £26,000 - 3
Leicestershire -11 2 £45,001 - 1
Customer Retention
England

Customer Retention
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (15.38%) Microsoft Excel
Cloud Services
1 4 (30.77%) SaaS
Database & Business Intelligence
1 2 (15.38%) SQL Server
General
1 3 (23.08%) Marketing
1 3 (23.08%) Organisational Skills
1 3 (23.08%) Retail
1 3 (23.08%) Social Skills
2 2 (15.38%) Advertising
2 2 (15.38%) Analytical Skills
2 2 (15.38%) Automotive
Job Titles
1 4 (30.77%) Software Support Engineer
1 4 (30.77%) Support Engineer
2 3 (23.08%) Account Manager
3 2 (15.38%) Analyst
3 2 (15.38%) Data Analyst
3 2 (15.38%) Help Desk Support
3 2 (15.38%) IT Support
3 2 (15.38%) Senior
3 2 (15.38%) Senior Analyst
3 2 (15.38%) Senior Data Analyst
4 1 (7.69%) Copywriter
4 1 (7.69%) Relationships Manager
4 1 (7.69%) Support Specialist
Miscellaneous
1 5 (38.46%) Self-Motivation
2 3 (23.08%) EPoS
2 3 (23.08%) Onboarding
3 2 (15.38%) Mobile App
3 2 (15.38%) Social Media
4 1 (7.69%) Blog
Operating Systems
1 2 (15.38%) Windows
Processes & Methodologies
1 8 (61.54%) Customer Service
2 5 (38.46%) Problem-Solving
3 4 (30.77%) B2B
4 3 (23.08%) Customer Experience
4 3 (23.08%) Customer-Centricity
5 2 (15.38%) Continuous Improvement
5 2 (15.38%) CRM
5 2 (15.38%) Customer Engagement
5 2 (15.38%) Data Analysis
5 2 (15.38%) Data-Driven Decision Making
5 2 (15.38%) Decision-Making
5 2 (15.38%) Digital Marketing
5 2 (15.38%) Economics
5 2 (15.38%) Email Marketing
5 2 (15.38%) Market Research
5 2 (15.38%) Marketing Strategy
5 2 (15.38%) Predictive Modelling
5 2 (15.38%) Stakeholder Management
5 2 (15.38%) Statistics
5 2 (15.38%) Web Analytics
Programming Languages
1 4 (30.77%) SQL
2 2 (15.38%) Python
2 2 (15.38%) R
Qualifications
1 2 (15.38%) Degree
1 2 (15.38%) Master's Degree
Quality Assurance & Compliance
1 2 (15.38%) Actionable Recommendations
1 2 (15.38%) QA
Vendors
1 2 (15.38%) HubSpot
1 2 (15.38%) Microsoft
1 2 (15.38%) Salesforce