IT Support Technician Jobs in the UK excluding London

IT Support Technician
UK > UK excluding London

The median IT Support Technician salary in the UK excluding London is £27,000 per year according to job vacancies posted during the 6 months to 18 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 314 519 666
Rank change year-on-year +205 +147 -115
Permanent jobs requiring an IT Support Technician 588 220 185
As % of all permanent jobs advertised in the UK excluding London 0.82% 0.37% 0.26%
As % of the Job Titles category 0.87% 0.42% 0.27%
Number of salaries quoted 507 112 160
10th Percentile £21,250 £21,775 £19,500
25th Percentile £24,000 £24,500 £22,500
Median annual salary (50th Percentile) £27,000 £27,500 £25,000
Median % change year-on-year -1.82% +10.00% -
75th Percentile £30,000 £31,210 £27,500
90th Percentile £33,750 £36,000 £30,000
UK median annual salary £27,000 £27,500 £25,000
% change year-on-year -1.82% +10.00% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 67,926 52,593 68,736
% of permanent jobs with a recognized job title 94.85% 89.19% 95.74%
Number of salaries quoted 47,990 30,014 42,465
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Technician in the UK excluding London

IT Support Technician
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Technician in the UK excluding London.

Salary trend for IT Support Technician in the UK excluding London

IT Support Technician
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Technician in the UK excluding London over the 6 months to 18 May 2024.

Salary histogram for IT Support Technician in the UK excluding London

IT Support Technician
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the UK excluding London region over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +124 158 £27,000 +5.88% 25
North of England +105 136 £27,500 +1.85% 34
East of England +85 125 £27,000 -1.82% 9
Midlands +82 109 £26,000 +7.22% 15
Yorkshire +142 69 £27,000 - 15
East Midlands +45 60 £25,000 +8.70% 10
North West -6 57 £28,000 -1.75% 14
West Midlands +45 43 £27,500 +7.84% 5
South West -30 36 £27,500 -1.79% 14
Scotland -63 13 £24,000 -20.00% 1
North East +1 10 £36,250 - 7
Wales +14 9 £25,000 -11.66% 2
Northern Ireland +21 2 £29,500 -
IT Support Technician
UK

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 18 May 2024, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Technician in the job title.

1 295 (50.17%) Microsoft 365
2 291 (49.49%) Windows
3 261 (44.39%) Microsoft
4 197 (33.50%) Customer Service
5 190 (32.31%) Active Directory
6 185 (31.46%) Social Skills
7 149 (25.34%) Problem-Solving
8 124 (21.09%) Windows Server
9 99 (16.84%) Microsoft Office
10 84 (14.29%) Windows 10
11 78 (13.27%) Azure
12 67 (11.39%) Driving Licence
13 53 (9.01%) Google
14 51 (8.67%) Microsoft Exchange
15 50 (8.50%) DNS
16 48 (8.16%) ITIL
17 47 (7.99%) Wireless
17 47 (7.99%) Entra ID
18 45 (7.65%) Manufacturing
19 44 (7.48%) Firewall
19 44 (7.48%) ITSM
20 40 (6.80%) DHCP
21 37 (6.29%) TCP/IP
21 37 (6.29%) A+ Certification
22 34 (5.78%) Degree
22 34 (5.78%) SLA
23 33 (5.61%) VMware
24 32 (5.44%) Microsoft Intune
25 30 (5.10%) Cybersecurity
26 29 (4.93%) Service Management

IT Support Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (8.67%) Microsoft Exchange
2 27 (4.59%) SharePoint
3 6 (1.02%) Exchange Server 2007
3 6 (1.02%) Exchange Server 2010
3 6 (1.02%) Exchange Server 2013
4 5 (0.85%) Confluence
5 3 (0.51%) IIS
6 2 (0.34%) Resin
7 1 (0.17%) Apache
Applications
1 99 (16.84%) Microsoft Office
2 9 (1.53%) Microsoft Excel
Cloud Services
1 295 (50.17%) Microsoft 365
2 78 (13.27%) Azure
3 47 (7.99%) Entra ID
4 21 (3.57%) Google Workspace
5 12 (2.04%) AWS
6 8 (1.36%) WhatsApp
7 5 (0.85%) ChatGPT
7 5 (0.85%) OneDrive
8 3 (0.51%) Power Platform
9 2 (0.34%) Azure Sentinel
9 2 (0.34%) Dropbox
9 2 (0.34%) SaaS
10 1 (0.17%) IaaS
10 1 (0.17%) Miro
Communications & Networking
1 50 (8.50%) DNS
2 47 (7.99%) Wireless
3 44 (7.48%) Firewall
4 40 (6.80%) DHCP
5 37 (6.29%) TCP/IP
6 29 (4.93%) LAN
7 20 (3.40%) Wi-Fi
8 18 (3.06%) VPN
9 17 (2.89%) VLAN
10 14 (2.38%) Network Security
10 14 (2.38%) WAN
11 13 (2.21%) Internet
12 10 (1.70%) VoIP
13 8 (1.36%) FTP
14 6 (1.02%) Broadband
14 6 (1.02%) IMAP
14 6 (1.02%) MPLS
14 6 (1.02%) SD-WAN
15 5 (0.85%) Softphone
16 3 (0.51%) Intranet
Database & Business Intelligence
1 7 (1.19%) SQL Server
2 6 (1.02%) PostgreSQL
3 3 (0.51%) Power BI
Development Applications
1 5 (0.85%) JIRA
General
1 185 (31.46%) Social Skills
2 45 (7.65%) Manufacturing
3 24 (4.08%) Finance
4 20 (3.40%) Analytical Skills
5 12 (2.04%) Organisational Skills
6 11 (1.87%) Public Sector
7 10 (1.70%) Local Government
8 9 (1.53%) Inclusion and Diversity
9 7 (1.19%) Legal
10 6 (1.02%) Retail
10 6 (1.02%) Telecoms
11 5 (0.85%) Automotive
12 4 (0.68%) Marketing
13 3 (0.51%) Advertising
13 3 (0.51%) Aviation
13 3 (0.51%) Multimedia
14 1 (0.17%) Back Office
14 1 (0.17%) Documentation Skills
Libraries, Frameworks & Software Standards
1 3 (0.51%) CSS
1 3 (0.51%) HTML
2 2 (0.34%) EDI
3 1 (0.17%) .NET
Miscellaneous
1 67 (11.39%) Driving Licence
2 24 (4.08%) Self-Motivation
3 19 (3.23%) Onboarding
4 18 (3.06%) Management Information System
5 15 (2.55%) CCTV
6 8 (1.36%) Data Centre
6 8 (1.36%) LIMS
6 8 (1.36%) NHS
7 6 (1.02%) Analytical Mindset
8 4 (0.68%) Educational Technology
8 4 (0.68%) Video Conferencing
9 3 (0.51%) Renewable Energy
10 2 (0.34%) Grid Computing
10 2 (0.34%) iPad
10 2 (0.34%) iPhone
10 2 (0.34%) Legacy Systems
10 2 (0.34%) SCADA
10 2 (0.34%) Virtual Team
11 1 (0.17%) BYOD
11 1 (0.17%) Distributed Computing
Operating Systems
1 291 (49.49%) Windows
2 124 (21.09%) Windows Server
3 84 (14.29%) Windows 10
4 26 (4.42%) Linux
5 18 (3.06%) Apple iOS
5 18 (3.06%) Windows Server 2016
6 17 (2.89%) Android
7 13 (2.21%) Mac OS
8 10 (1.70%) Windows Server 2019
9 7 (1.19%) Windows 7
9 7 (1.19%) Windows Server 2012
10 6 (1.02%) Windows 8
10 6 (1.02%) Windows Server 2008
11 5 (0.85%) Red Hat Enterprise Linux
12 2 (0.34%) Ubuntu
12 2 (0.34%) Unix
Processes & Methodologies
1 197 (33.50%) Customer Service
2 149 (25.34%) Problem-Solving
3 48 (8.16%) ITIL
4 44 (7.48%) ITSM
5 30 (5.10%) Cybersecurity
6 29 (4.93%) Service Management
7 23 (3.91%) Time Management
8 22 (3.74%) Coaching
9 19 (3.23%) Mathematics
9 19 (3.23%) Service Delivery
10 17 (2.89%) Preventative Maintenance
11 16 (2.72%) Information Security
12 15 (2.55%) Change Management
12 15 (2.55%) Collaborative Working
12 15 (2.55%) Configuration Management
12 15 (2.55%) Migration
13 14 (2.38%) Asset Management
14 10 (1.70%) Collaborative Culture
14 10 (1.70%) Information Governance
14 10 (1.70%) Project Management
Programming Languages
1 17 (2.89%) PowerShell
2 16 (2.72%) SQL
3 1 (0.17%) C#
3 1 (0.17%) Java
Qualifications
1 37 (6.29%) A+ Certification
2 34 (5.78%) Degree
3 28 (4.76%) Microsoft Certification
4 24 (4.08%) DBS Check
5 17 (2.89%) SC Cleared
5 17 (2.89%) Security Cleared
6 13 (2.21%) CCNA
6 13 (2.21%) Cisco Certification
7 9 (1.53%) MCP
7 9 (1.53%) MCSE
7 9 (1.53%) Network+ Certification
8 7 (1.19%) ITIL Foundation Certificate
9 6 (1.02%) MCITP
10 5 (0.85%) MCSA
11 4 (0.68%) ITIL Certification
12 2 (0.34%) BPSS Clearance
12 2 (0.34%) HNC
13 1 (0.17%) Computer Science Degree
13 1 (0.17%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 34 (5.78%) SLA
2 7 (1.19%) Cyber Essentials
2 7 (1.19%) Cyber Essentials PLUS
3 2 (0.34%) Accessibility
3 2 (0.34%) ISO/IEC 27001
4 1 (0.17%) GDPR
4 1 (0.17%) ISO 14001
4 1 (0.17%) ISO 9001
4 1 (0.17%) QA
System Software
1 190 (32.31%) Active Directory
2 21 (3.57%) VMware Infrastructure
3 16 (2.72%) Hyper-V
4 10 (1.70%) Virtual Machines
5 3 (0.51%) VMware ESXi
6 2 (0.34%) BitLocker
6 2 (0.34%) Virtual Desktop
6 2 (0.34%) Virtual Servers
Systems Management
1 32 (5.44%) Microsoft Intune
2 5 (0.85%) SCCM
3 4 (0.68%) AirWatch
4 3 (0.51%) Autotask
4 3 (0.51%) Microsoft Data Protection Manager
4 3 (0.51%) SCDPM
5 2 (0.34%) Jamf Pro
5 2 (0.34%) PaperCut
5 2 (0.34%) SmoothWall
6 1 (0.17%) FortiGate
6 1 (0.17%) Graylog
Vendors
1 261 (44.39%) Microsoft
2 53 (9.01%) Google
3 33 (5.61%) VMware
4 29 (4.93%) Apple
5 14 (2.38%) Cisco
6 8 (1.36%) Ubiquiti
6 8 (1.36%) Veeam
7 6 (1.02%) ESET
7 6 (1.02%) Meraki
8 5 (0.85%) Citrix
8 5 (0.85%) Datto
8 5 (0.85%) Dell
8 5 (0.85%) Red Hat
9 4 (0.68%) Sage
9 4 (0.68%) Sophos
10 3 (0.51%) ConnectWise
10 3 (0.51%) Draytek
10 3 (0.51%) Fortinet
10 3 (0.51%) Kaseya
11 2 (0.34%) Acronis