Service Delivery Jobs in the UK excluding London

Service Delivery
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 8 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 104 124 91
Rank change year-on-year +20 -33 +48
Permanent jobs citing Service Delivery 1,914 1,666 2,622
As % of all permanent jobs advertised in the UK excluding London 2.70% 2.76% 3.69%
As % of the Processes & Methodologies category 3.21% 2.89% 3.92%
Number of salaries quoted 1,329 1,056 1,742
10th Percentile £26,750 £25,200 £26,500
25th Percentile £35,000 £31,250 £33,813
Median annual salary (50th Percentile) £47,450 £45,000 £47,500
Median % change year-on-year +5.44% -5.26% +5.56%
75th Percentile £61,250 £61,093 £59,250
90th Percentile £72,500 £73,125 £72,500
UK median annual salary £50,000 £51,979 £51,500
% change year-on-year -3.81% +0.93% +3.00%

All Process and Methodology Skills
UK excluding London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 59,635 57,626 66,862
As % of all permanent jobs advertised in the UK excluding London 84.05% 95.63% 94.05%
Number of salaries quoted 41,208 29,573 41,244
10th Percentile £27,117 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £61,180 £60,000
% change year-on-year -10.10% +1.97% +9.09%

Service Delivery
Job Vacancy Trend in the UK excluding London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Delivery in the UK excluding London

Service Delivery
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Delivery in the UK excluding London.

Salary trend for Service Delivery in the UK excluding London

Service Delivery
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Delivery in the UK excluding London over the 6 months to 8 May 2024.

Salary histogram for Service Delivery in the UK excluding London

Service Delivery
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the UK excluding London region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +8 485 £49,000 +15.29% 140
North of England +41 441 £47,500 -2.06% 151
Midlands +42 328 £47,450 -9.62% 110
South West +17 306 £50,000 +5.26% 81
North West +36 243 £50,000 +11.11% 90
West Midlands +44 221 £50,000 -7.61% 60
Yorkshire +46 160 £47,500 -18.10% 51
Scotland -26 151 £49,990 +24.98% 50
East of England -20 135 £36,500 -14.12% 90
East Midlands +20 103 £37,500 -28.57% 50
Wales +37 55 £52,101 +34.48% 21
North East +13 41 £38,066 +18.95% 12
Northern Ireland +21 19 £61,750 +71.53% 7
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 113 (5.90%) SharePoint
2 81 (4.23%) Microsoft Exchange
3 30 (1.57%) Confluence
4 22 (1.15%) CMS
5 20 (1.04%) Apache
5 20 (1.04%) Jupyter
5 20 (1.04%) nginx
6 17 (0.89%) Apache Spark
7 9 (0.47%) IIS
8 6 (0.31%) Appian
8 6 (0.31%) Exchange Server 2000
9 5 (0.26%) SharePoint 2010
9 5 (0.26%) SharePoint 2013
10 4 (0.21%) SAS
10 4 (0.21%) Umbraco
11 2 (0.10%) Documentum
11 2 (0.10%) Exchange Server 2010
11 2 (0.10%) Exchange Server 2013
11 2 (0.10%) MS Project Server
12 1 (0.052%) Skype for Business
Applications
1 145 (7.58%) Microsoft Office
2 121 (6.32%) Microsoft Excel
3 44 (2.30%) Microsoft PowerPoint
4 18 (0.94%) Microsoft Project
5 7 (0.37%) MS Visio
6 6 (0.31%) Chatbot
7 5 (0.26%) InDesign
7 5 (0.26%) Photoshop
7 5 (0.26%) Spreadsheet
8 3 (0.16%) AutoCAD
8 3 (0.16%) Trello
9 1 (0.052%) Adobe Creative Suite
9 1 (0.052%) Adobe Illustrator
9 1 (0.052%) Solid Edge
9 1 (0.052%) SOLIDWORKS
Business Applications
1 10 (0.52%) Dynamics CRM
2 7 (0.37%) Maximo
2 7 (0.37%) NEC Housing
3 6 (0.31%) Dynamics GP
4 5 (0.26%) Primavera
4 5 (0.26%) SAP HCM
5 4 (0.21%) Magento
5 4 (0.21%) Remedy ITSM
5 4 (0.21%) ResourceLink
5 4 (0.21%) SAP ERP
6 3 (0.16%) Oracle ERP
6 3 (0.16%) Salesforce CRM
6 3 (0.16%) SAP HR
6 3 (0.16%) Shopify
6 3 (0.16%) Workday HCM
7 2 (0.10%) Oracle EBS
8 1 (0.052%) HFM
8 1 (0.052%) Oracle Applications
8 1 (0.052%) Oracle SCM
8 1 (0.052%) SAP PP
Cloud Services
1 335 (17.50%) Microsoft 365
2 276 (14.42%) Azure
3 95 (4.96%) Power Platform
4 82 (4.28%) AWS
5 65 (3.40%) Entra ID
6 55 (2.87%) SaaS
7 34 (1.78%) Azure DevOps
8 31 (1.62%) Amazon S3
8 31 (1.62%) PowerApps
9 27 (1.41%) Dynamics 365
10 25 (1.31%) OneDrive
11 17 (0.89%) MinIO
11 17 (0.89%) OpenShift
12 16 (0.84%) Cloud Computing
13 15 (0.78%) Azure Sentinel
14 14 (0.73%) Amazon EC2
14 14 (0.73%) IaaS
15 13 (0.68%) WhatsApp
16 11 (0.57%) Power Automate
17 9 (0.47%) GCP
Communications & Networking
1 163 (8.52%) Firewall
2 88 (4.60%) LAN
3 87 (4.55%) WAN
4 77 (4.02%) VPN
5 71 (3.71%) Wi-Fi
6 58 (3.03%) DNS
7 55 (2.87%) Network Security
8 46 (2.40%) DHCP
9 41 (2.14%) Wireless
10 40 (2.09%) VoIP
11 34 (1.78%) Internet
12 30 (1.57%) SAN
12 30 (1.57%) VLAN
13 27 (1.41%) TCP/IP
14 26 (1.36%) SD-WAN
15 19 (0.99%) Intranet
16 18 (0.94%) Unified Communications
17 16 (0.84%) NAS
17 16 (0.84%) Remote Desktop
18 12 (0.63%) WLAN
Database & Business Intelligence
1 87 (4.55%) SQL Server
2 56 (2.93%) Relational Database
3 55 (2.87%) Power BI
4 29 (1.52%) Big Data
5 27 (1.41%) MySQL
6 23 (1.20%) RDBMS
7 17 (0.89%) Amazon RDS
7 17 (0.89%) Hadoop
7 17 (0.89%) Presto
8 13 (0.68%) Data Warehouse
9 10 (0.52%) GIS
10 9 (0.47%) NoSQL
11 7 (0.37%) DB2
12 6 (0.31%) PostgreSQL
13 5 (0.26%) Azure SQL Database
13 5 (0.26%) CorVu
13 5 (0.26%) Crystal Reports
13 5 (0.26%) Oracle Database
14 4 (0.21%) SQL Server Reporting Services
14 4 (0.21%) Tableau
Development Applications
1 48 (2.51%) JIRA
2 30 (1.57%) Jenkins
3 17 (0.89%) Atlassian Bamboo
4 11 (0.57%) Robot Framework
4 11 (0.57%) Team Foundation Server
5 9 (0.47%) Git
6 4 (0.21%) Visual Studio
7 3 (0.16%) GitLab
8 2 (0.10%) Appium
8 2 (0.10%) Bitbucket
8 2 (0.10%) Cypress.io
8 2 (0.10%) JMeter
8 2 (0.10%) Postman
8 2 (0.10%) REST Assured
8 2 (0.10%) Selenium
8 2 (0.10%) Serenity BDD
8 2 (0.10%) SpecFlow
9 1 (0.052%) MSI
9 1 (0.052%) Visual Studio Team System
General
1 713 (37.25%) Social Skills
2 402 (21.00%) Finance
3 177 (9.25%) Public Sector
4 164 (8.57%) Analytical Skills
5 136 (7.11%) Inclusion and Diversity
6 101 (5.28%) Retail
7 94 (4.91%) Legal
8 80 (4.18%) Organisational Skills
9 76 (3.97%) Marketing
10 58 (3.03%) Law
11 56 (2.93%) Telecoms
12 40 (2.09%) Influencing Skills
13 38 (1.99%) Aerospace
14 32 (1.67%) Manufacturing
15 28 (1.46%) Presentation Skills
16 27 (1.41%) Documentation Skills
16 27 (1.41%) Fire and Rescue
17 26 (1.36%) Local Government
18 22 (1.15%) Banking
19 19 (0.99%) Military
Job Titles
1 279 (14.58%) Service Manager
2 227 (11.86%) Analyst
3 216 (11.29%) Delivery Manager
3 216 (11.29%) Service Delivery Manager
4 209 (10.92%) IT Manager
5 180 (9.40%) Lead
6 142 (7.42%) IT Support
7 129 (6.74%) Senior
8 100 (5.22%) Consultant
9 88 (4.60%) Support Engineer
10 81 (4.23%) Support Analyst
11 78 (4.08%) Developer
12 76 (3.97%) Infrastructure Engineer
12 76 (3.97%) IT Engineer
13 71 (3.71%) IT Analyst
14 65 (3.40%) Team Leader
15 64 (3.34%) IT Services Manager
16 61 (3.19%) Project Manager
17 56 (2.93%) Architect
18 50 (2.61%) Service Analyst
Libraries, Frameworks & Software Standards
1 44 (2.30%) .NET
2 41 (2.14%) EDI
3 30 (1.57%) HTML
4 17 (0.89%) ActiveMQ
4 17 (0.89%) Apache NiFi
4 17 (0.89%) Elastic Stack
4 17 (0.89%) RabbitMQ
4 17 (0.89%) YAML
5 16 (0.84%) .NET Framework
5 16 (0.84%) CSS
6 11 (0.57%) Middleware
6 11 (0.57%) XML
7 10 (0.52%) AngularJS
8 9 (0.47%) ASP.NET
9 8 (0.42%) cXML
9 8 (0.42%) EDIFACT
10 7 (0.37%) .NET Core
10 7 (0.37%) Flash
10 7 (0.37%) REST
11 4 (0.21%) Blazor
Miscellaneous
1 115 (6.01%) Self-Motivation
2 96 (5.02%) Driving Licence
3 93 (4.86%) Management Information System
4 78 (4.08%) Data Centre
5 40 (2.09%) Product Ownership
6 30 (1.57%) Fat Client
6 30 (1.57%) Thin Client
7 29 (1.52%) Enterprise Software
8 27 (1.41%) Onboarding
9 24 (1.25%) Public Cloud
10 22 (1.15%) Security Operations Centre
11 21 (1.10%) PMI
12 19 (0.99%) Hybrid Cloud
12 19 (0.99%) Mainframe
13 17 (0.89%) Low-Code
14 16 (0.84%) Analytical Mindset
14 16 (0.84%) Replication
15 13 (0.68%) Virtual Team
16 12 (0.63%) Cyber Defence
16 12 (0.63%) Linux Command Line
Operating Systems
1 318 (16.61%) Windows
2 127 (6.64%) Linux
3 107 (5.59%) Windows Server
4 99 (5.17%) Windows 10
5 40 (2.09%) Unix
6 28 (1.46%) Android
6 28 (1.46%) Apple iOS
7 25 (1.31%) Windows 7
8 23 (1.20%) Windows Server 2019
9 20 (1.04%) Mac OS X
10 19 (0.99%) Windows Server 2012
10 19 (0.99%) Windows Server 2016
11 14 (0.73%) Mac OS
12 8 (0.42%) Windows Server 2008
13 6 (0.31%) Ubuntu
14 4 (0.21%) Windows 8
15 3 (0.16%) Red Hat Enterprise Linux
16 1 (0.052%) CentOS
16 1 (0.052%) Data ONTAP
16 1 (0.052%) Windows XP
Processes & Methodologies
1 670 (35.01%) ITIL
2 391 (20.43%) Customer Service
3 372 (19.44%) Service Management
4 370 (19.33%) Problem-Solving
5 314 (16.41%) Continuous Improvement
6 270 (14.11%) ITSM
7 261 (13.64%) Agile
8 244 (12.75%) Project Management
9 201 (10.50%) Change Management
10 192 (10.03%) Actionable Insight
11 186 (9.72%) Stakeholder Management
12 158 (8.25%) Incident Management
13 150 (7.84%) Mentoring
14 149 (7.78%) Cybersecurity
15 142 (7.42%) Project Delivery
16 139 (7.26%) DevOps
17 118 (6.17%) Coaching
17 118 (6.17%) Roadmaps
18 114 (5.96%) Problem Management
19 102 (5.33%) Service Design
Programming Languages
1 99 (5.17%) SQL
2 58 (3.03%) Python
3 54 (2.82%) PowerShell
4 39 (2.04%) Bash
5 32 (1.67%) C#
5 32 (1.67%) JavaScript
6 26 (1.36%) Java
7 19 (0.99%) COBOL
8 17 (0.89%) Shell Script
9 13 (0.68%) T-SQL
10 8 (0.42%) ActionScript
10 8 (0.42%) ActionScript 2.0
11 7 (0.37%) TypeScript
12 5 (0.26%) VB
13 4 (0.21%) Kotlin
14 3 (0.16%) PHP
15 2 (0.10%) VBScript
16 1 (0.052%) C
16 1 (0.052%) C++
16 1 (0.052%) R
Qualifications
1 294 (15.36%) Degree
2 253 (13.22%) Security Cleared
3 117 (6.11%) SC Cleared
4 61 (3.19%) ITIL Certification
5 59 (3.08%) DV Cleared
6 47 (2.46%) Cisco Certification
7 43 (2.25%) PMI Certification
8 41 (2.14%) Microsoft Certification
9 39 (2.04%) CISSP
9 39 (2.04%) ITIL Foundation Certificate
10 38 (1.99%) Computer Science Degree
11 36 (1.88%) CTC Cleared
12 29 (1.52%) CCNA
12 29 (1.52%) PMP
13 23 (1.20%) DBS Check
14 21 (1.10%) CCNP
15 20 (1.04%) AWS Certification
15 20 (1.04%) BPSS Clearance
16 15 (0.78%) APMG
16 15 (0.78%) CISM
Quality Assurance & Compliance
1 217 (11.34%) SLA
2 61 (3.19%) GDPR
3 56 (2.93%) QA
4 45 (2.35%) Cyber Essentials
5 38 (1.99%) Accessibility
6 34 (1.78%) ISO/IEC 27001
7 30 (1.57%) PMO
8 13 (0.68%) Data Quality
9 7 (0.37%) ISO 9001
10 6 (0.31%) ISO/IEC 20000
11 5 (0.26%) Actionable Recommendations
11 5 (0.26%) Cyber Essentials PLUS
11 5 (0.26%) TickIT
12 4 (0.21%) NIST
12 4 (0.21%) PCI DSS
13 3 (0.16%) ISO 14001
14 2 (0.10%) HIPAA
14 2 (0.10%) ISO 22301
14 2 (0.10%) NEBOSH
14 2 (0.10%) Sarbanes-Oxley
System Software
1 231 (12.07%) Active Directory
2 77 (4.02%) VMware Infrastructure
3 42 (2.19%) Hyper-V
4 26 (1.36%) vSphere
5 20 (1.04%) Docker
6 14 (0.73%) Virtual Desktop
7 12 (0.63%) Firmware
7 12 (0.63%) Virtual Machines
8 8 (0.42%) VMware ESXi
9 7 (0.37%) Virtual Servers
10 3 (0.16%) BitLocker
11 1 (0.052%) DFS Replication
11 1 (0.052%) Microsoft Virtual Server
11 1 (0.052%) XenDesktop
Systems Management
1 75 (3.92%) SCCM
2 74 (3.87%) Microsoft Intune
3 38 (1.99%) Kubernetes
4 32 (1.67%) Ansible
5 23 (1.20%) Terraform
6 20 (1.04%) WSUS
7 17 (0.89%) Grafana
7 17 (0.89%) HAProxy
7 17 (0.89%) Prometheus
8 7 (0.37%) ZABBIX
9 6 (0.31%) Jamf Pro
9 6 (0.31%) Microsoft Data Protection Manager
9 6 (0.31%) SCDPM
10 5 (0.26%) Single Sign-On
10 5 (0.26%) vCenter Server
11 4 (0.21%) Puppet
11 4 (0.21%) SmoothWall
12 3 (0.16%) Failover Clustering
12 3 (0.16%) Nessus
12 3 (0.16%) Progress Chef
Vendors
1 540 (28.21%) Microsoft
2 136 (7.11%) VMware
3 119 (6.22%) ServiceNow
4 77 (4.02%) Cisco
5 50 (2.61%) Oracle
6 48 (2.51%) Salesforce
7 36 (1.88%) Dell
8 35 (1.83%) Apple
8 35 (1.83%) Veeam
9 33 (1.72%) Citrix
10 28 (1.46%) Meraki
11 27 (1.41%) SAP
12 22 (1.15%) Adobe
13 19 (0.99%) Sophos
13 19 (0.99%) Unisys
14 16 (0.84%) HP
15 15 (0.78%) Google
16 12 (0.63%) IBM
16 12 (0.63%) iManage
17 10 (0.52%) Palo Alto