The table below looks at the statistics for the IT Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Engineer in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
IT Support Engineer
Rank 564 647 602
Rank change year-on-year
+83 -45
Permanent jobs requiring an IT Support Engineer 364 304 299
As % of all permanent IT jobs located in the UK 0.33% 0.25% 0.26%
As % of the Job Titles category 0.35% 0.27% 0.28%
Number of salaries quoted 330 267 256
Average salary £25,000 £25,000 £25,000
90% offered a salary of more than £20,100 £20,000 £19,000
10% offered a salary of more than £37,500 £35,000 £35,000
UK excluding London average salary £23,000 £24,000 £25,000
% change year-on-year
-4.16% -4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104884 114227 107029
As % of all permanent IT jobs located in the UK 94.65% 94.59% 94.74%
Number of salaries quoted 85795 92537 89098
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in the UK

IT Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer within the UK.

IT Support Engineer Salary Trend in the UK

IT Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Engineer over the 3 months to 17 April 2015 within the UK.

IT Support Engineer Salary Histogram in the UK

IT Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Engineer within the UK over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +67 342 £25,000 - 53
London +21 115 £28,000 +1.81% 20
South East +11 101 £24,000 -1.03% 10
South West +11 38 £23,000 -4.16% 6
Berkshire +25 34 £22,500 -11.76% 3
North West +21 29 £25,000 +4.16% 5
Reading +19 28 £22,500 -28.00% 2
East of England +19 21 £22,500 -8.16% 4
Manchester +18 19 £23,000 -4.16% 3
Oxfordshire +16 16 £22,000 -4.34% 1
Yorkshire +8 14 £22,500 -5.26% 3
Surrey +2 14 £23,750 -
West Midlands -14 14 £22,500 - 3
Kent +30 13 £25,000 -20.00% 1
Scotland +26 13 £26,750 -10.83% 5
Gloucestershire -1 13 £27,500 +12.24% 2
Dorset -11 12 £20,000 +21.21%
West Yorkshire +10 11 £22,500 -13.46% 2
Hertfordshire -2 11 £25,000 +13.63% 2
Bournemouth -7 11 £20,000 +21.21%
Uxbridge - 11 £24,000 - 2
Hampshire -4 10 £22,500 +12.50% 1
East Midlands +12 9 £22,000 -9.27% 2
Wiltshire +8 9 £23,000 -38.66%
Brighton -6 9 £26,500 -8.62%
East Sussex -9 9 £26,500 -8.62% 2
Cheltenham - 9 £23,000 -
Glasgow +17 8 £15,750 -52.27% 1
City of London +10 8 £37,500 +36.36% 2
Birmingham - 7 £22,000 - 2

IT Support Engineer
Top 30 Related IT Skills

For the 6 months to 17 April 2015, IT jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title.

1 588 (86.34%) Windows
2 401 (58.88%) Active Directory
3 378 (55.51%) Microsoft
4 255 (37.44%) VMware
5 249 (36.56%) Windows Server 2008
6 233 (34.21%) MS Exchange
7 224 (32.89%) MS Office
8 221 (32.45%) Windows 7
9 217 (31.86%) MS Excel
10 183 (26.87%) VMware Infrastructure
11 149 (21.88%) Firewall
12 146 (21.44%) TCP/IP
13 143 (21.00%) Windows Server 2012
14 134 (19.68%) DNS
15 131 (19.24%) Windows Server 2003
16 129 (18.94%) Cisco
17 122 (17.91%) Windows 8
18 120 (17.62%) Citrix
19 111 (16.30%) Hyper-V
20 109 (16.01%) Microsoft Certification
21 103 (15.12%) Windows XP
22 100 (14.68%) Exchange Server 2010
23 99 (14.54%) DHCP
24 98 (14.39%) MCP
25 95 (13.95%) VPN
26 93 (13.66%) Linux
27 92 (13.51%) LAN
27 92 (13.51%) SQL Server
28 85 (12.48%) WAN
29 78 (11.45%) SQL

IT Support Engineer
Top Related IT Skills by Category

For the 6 months to 17 April 2015, IT jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 233 (34.21%) MS Exchange
2 100 (14.68%) Exchange Server 2010
3 74 (10.87%) Exchange Server 2007
4 59 (8.66%) SharePoint
5 52 (7.64%) Exchange Server 2003
6 42 (6.17%) Exchange Server 2013
7 29 (4.26%) Lync
8 22 (3.23%) IIS
9 18 (2.64%) IBM Notes
10 13 (1.91%) SharePoint 2013
11 12 (1.76%) Apache
12 7 (1.03%) Lotus Domino
13 6 (0.88%) Blackberry Enterprise Server
13 6 (0.88%) SharePoint 2010
14 4 (0.59%) Moodle
14 4 (0.59%) ArcGIS
15 3 (0.44%) Office Communications Server
15 3 (0.44%) nginx
16 1 (0.15%) WordPress
16 1 (0.15%) WorkSite
Applications
1 224 (32.89%) MS Office
2 217 (31.86%) MS Excel
3 6 (0.88%) MS PowerPoint
4 3 (0.44%) Adobe Creative Suite
5 2 (0.29%) AutoCAD
6 1 (0.15%) S-PLUS
6 1 (0.15%) Spreadsheet
Business Applications
1 5 (0.73%) Dynamics CRM
2 2 (0.29%) Dynamics NAV
3 1 (0.15%) Cognos TM1
3 1 (0.15%) Dynamics AX
Cloud Services
1 58 (8.52%) Office 365
2 11 (1.62%) Google Apps
3 9 (1.32%) Microsoft Azure
4 6 (0.88%) Amazon AWS
4 6 (0.88%) SaaS
5 1 (0.15%) Yammer
5 1 (0.15%) Mimecast
Communications & Networking
1 149 (21.88%) Firewall
2 146 (21.44%) TCP/IP
3 134 (19.68%) DNS
4 99 (14.54%) DHCP
5 95 (13.95%) VPN
6 92 (13.51%) LAN
7 85 (12.48%) WAN
8 55 (8.08%) SAN
9 34 (4.99%) Internet
10 32 (4.70%) Wireless
11 23 (3.38%) Cisco ASA
12 21 (3.08%) VoIP
13 20 (2.94%) Wi-Fi
14 19 (2.79%) VLAN
15 14 (2.06%) Cisco IOS
15 14 (2.06%) MPLS
16 13 (1.91%) NAS
17 12 (1.76%) WLAN
18 11 (1.62%) Intranet
19 9 (1.32%) iSCSI
Database & Business Intelligence
1 92 (13.51%) SQL Server
2 23 (3.38%) SQL Server 2008
3 13 (1.91%) SQL Server 2005
4 10 (1.47%) MySQL
5 6 (0.88%) Crystal Reports
5 6 (0.88%) SQL Server Reporting Services
6 3 (0.44%) SQL Server Integration Services
6 3 (0.44%) Relational Database
7 1 (0.15%) Business Intelligence Development Studio
7 1 (0.15%) SQL Server 2012
7 1 (0.15%) Oracle Database
Development Applications
1 4 (0.59%) MSI
1 4 (0.59%) Oracle Forms
2 1 (0.15%) Eclipse
2 1 (0.15%) Visual Studio
2 1 (0.15%) Bugzilla
2 1 (0.15%) Subversion
2 1 (0.15%) JIRA
2 1 (0.15%) Git (software)
2 1 (0.15%) Visual Studio Tools for Office
General
1 64 (9.40%) Finance
2 28 (4.11%) Telecoms
3 16 (2.35%) Advertising
4 13 (1.91%) Legal
5 11 (1.62%) Games
5 11 (1.62%) Banking
5 11 (1.62%) Retail
6 10 (1.47%) Pharmaceutical
7 9 (1.32%) Publishing
8 8 (1.17%) Manufacturing
9 6 (0.88%) Law
9 6 (0.88%) Back Office
10 4 (0.59%) Marketing
11 3 (0.44%) French Language
12 2 (0.29%) German Language
12 2 (0.29%) Arabic Language
12 2 (0.29%) Billing
13 1 (0.15%) Private Banking
13 1 (0.15%) Financial Institution
13 1 (0.15%) Front Office
Libraries, Frameworks & Software Standards
1 9 (1.32%) COM
2 7 (1.03%) HTML
2 7 (1.03%) .NET
2 7 (1.03%) Web Services
2 7 (1.03%) LAMP
3 3 (0.44%) ASP.NET
3 3 (0.44%) CSS
4 2 (0.29%) XML
4 2 (0.29%) Middleware
4 2 (0.29%) X-Windows
4 2 (0.29%) JCE
4 2 (0.29%) JSON
5 1 (0.15%) Software Packaging
Miscellaneous
1 57 (8.37%) Blackberry
2 22 (3.23%) Video Conferencing
3 17 (2.50%) Analytical Skills
4 15 (2.20%) iPhone
4 15 (2.20%) Computer Science
5 13 (1.91%) Mathematics
6 10 (1.47%) iPad
6 10 (1.47%) Management Information System
6 10 (1.47%) Robotics
7 7 (1.03%) Thin Client
7 7 (1.03%) Fat Client
8 6 (0.88%) CMDB
8 6 (0.88%) Mobile App
8 6 (0.88%) Open Source
8 6 (0.88%) Clustering
9 5 (0.73%) PDA
10 4 (0.59%) PACS
10 4 (0.59%) EPoS
10 4 (0.59%) GIS
11 3 (0.44%) Client/Server
Operating Systems
1 588 (86.34%) Windows
2 249 (36.56%) Windows Server 2008
3 221 (32.45%) Windows 7
4 143 (21.00%) Windows Server 2012
5 131 (19.24%) Windows Server 2003
6 122 (17.91%) Windows 8
7 103 (15.12%) Windows XP
8 93 (13.66%) Linux
9 63 (9.25%) Mac OS X
10 42 (6.17%) Android
11 38 (5.58%) Apple iOS
12 29 (4.26%) Windows Vista
13 24 (3.52%) CentOS
14 21 (3.08%) Red Hat Enterprise Linux
15 17 (2.50%) Debian
15 17 (2.50%) Ubuntu
16 16 (2.35%) UNIX
17 9 (1.32%) Mac OS X Server
18 8 (1.17%) Mac OS
19 4 (0.59%) Solaris
Processes & Methodologies
1 75 (11.01%) ITIL
2 33 (4.85%) Incident Management
3 27 (3.96%) Service Delivery
4 19 (2.79%) ERP
5 18 (2.64%) Mentoring
6 16 (2.35%) Configuration Management
6 16 (2.35%) Asset Management
6 16 (2.35%) Network Architecture
7 15 (2.20%) Migration
8 14 (2.06%) Mobile Device Management
9 11 (1.62%) Time Management
10 10 (1.47%) Project Management
10 10 (1.47%) Change Management
10 10 (1.47%) Disaster Recovery
10 10 (1.47%) CRM
11 9 (1.32%) Network Management
11 9 (1.32%) Continuous Improvement
12 8 (1.17%) Problem Management
12 8 (1.17%) B2B
12 8 (1.17%) Service Management
Programming Languages
1 78 (11.45%) SQL
2 18 (2.64%) C
3 14 (2.06%) PowerShell
4 11 (1.62%) VB
5 10 (1.47%) Java
6 7 (1.03%) Python
6 7 (1.03%) PHP
7 3 (0.44%) T-SQL
8 2 (0.29%) C#
9 1 (0.15%) C++
9 1 (0.15%) JavaScript
9 1 (0.15%) Perl
9 1 (0.15%) VBScript
9 1 (0.15%) VB.NET
9 1 (0.15%) VBA
9 1 (0.15%) Shell Script
9 1 (0.15%) Bash Shell
9 1 (0.15%) R
Qualifications
1 109 (16.01%) Microsoft Certification
2 98 (14.39%) MCP
3 56 (8.22%) MCSE
4 53 (7.78%) Degree
5 49 (7.20%) MCSA
6 42 (6.17%) MCITP
7 39 (5.73%) Cisco Certification
8 37 (5.43%) CCNA
9 33 (4.85%) MCTS
10 12 (1.76%) Security Cleared
11 9 (1.32%) ITIL Certification
12 8 (1.17%) A+ Certification
13 6 (0.88%) HND
13 6 (0.88%) MCDST
13 6 (0.88%) DV Cleared
14 5 (0.73%) ITIL Foundation Certificate
15 4 (0.59%) CCNP
16 3 (0.44%) PhD
16 3 (0.44%) VMware Certified Professional (VCP)
17 2 (0.29%) CCENT
Quality Assurance & Compliance
1 67 (9.84%) SLA
2 8 (1.17%) QA
3 4 (0.59%) HL7
3 4 (0.59%) DICOM
4 3 (0.44%) PCI DSS
System Software
1 401 (58.88%) Active Directory
2 183 (26.87%) VMware Infrastructure
3 111 (16.30%) Hyper-V
4 21 (3.08%) vSphere
5 18 (2.64%) VMware Server
6 15 (2.20%) XenApp
7 14 (2.06%) VMware ESX
8 8 (1.17%) VMware Workstation
9 5 (0.73%) VMware ESXi
10 4 (0.59%) Microsoft Virtual Server
10 4 (0.59%) Terminal Server
10 4 (0.59%) Terminal Services
10 4 (0.59%) XenDesktop
11 3 (0.44%) XenServer
11 3 (0.44%) vCloud
12 2 (0.29%) Citrix Presentation Server
13 1 (0.15%) Firmware
13 1 (0.15%) Xsan
Systems Management
1 25 (3.67%) SCCM
2 24 (3.52%) Backup Exec
3 6 (0.88%) McAfee ePO
3 6 (0.88%) FortiGate
4 5 (0.73%) WSUS
5 4 (0.59%) Norton AntiVirus
6 3 (0.44%) SCOM
6 3 (0.44%) Symantec Endpoint Protection
7 2 (0.29%) SCOrch
7 2 (0.29%) Zenoss
8 1 (0.15%) WhatsUp Gold
8 1 (0.15%) Nagios
8 1 (0.15%) SCVMM
8 1 (0.15%) ZABBIX
8 1 (0.15%) NetBackup
Vendors
1 378 (55.51%) Microsoft
2 255 (37.44%) VMware
3 129 (18.94%) Cisco
4 120 (17.62%) Citrix
5 71 (10.43%) Apple
6 44 (6.46%) HP
7 36 (5.29%) Red Hat
8 28 (4.11%) Symantec
9 23 (3.38%) Avaya
10 19 (2.79%) Dell
11 18 (2.64%) Lotus
12 15 (2.20%) NetApp
12 15 (2.20%) Google
12 15 (2.20%) Polycom
13 13 (1.91%) IBM
13 13 (1.91%) Oracle
14 12 (1.76%) Juniper
15 9 (1.32%) Mitel
16 8 (1.17%) McAfee
16 8 (1.17%) EMC
Altrincham, Cheshire
Applause IT Innovation
Salary: £23000 - £32000 per annum + bens
Posted: Yesterday
Devon
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Salary: £30000 - £35000 per annum + Benefits
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Salary: £20000 - £29000 per annum, Benefits BUPA, pension + multiple perks
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Wilmslow, Cheshire
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Salary: £18000 - £24000 per annum + £800 bonus
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Salary: £22000 - £26000 per annum + Bonus + Bens
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Lincoln, Lincolnshire
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Salary: £25000 - £28000 per annum + Benefits
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Kent
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Salary: From £20,000 to £25,000 per annum plus excellent additional benefits
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Salary: Up to £22,000 per annum DOE
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Oxfordshire
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Winchester, Hampshire
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