The table below looks at the statistics for the IT Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Engineer in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
IT Support Engineer
Rank 557 656 639
Rank change year-on-year
+99 -17
Permanent jobs requiring an IT Support Engineer 384 208 261
As % of all permanent IT jobs located in the UK 0.34% 0.20% 0.23%
As % of the Job Titles category 0.36% 0.21% 0.24%
Number of salaries quoted 339 201 226
Average salary £26,000 £25,000 £26,500
Average salary % change year-on-year
+4.00% -5.66%
90% offered a salary of more than £20,000 £20,000 £21,000
10% offered a salary of more than £37,500 £36,000 £35,000
UK excluding London average salary £25,000 £24,500 £26,000
% change year-on-year
+2.04% -5.76%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107924 99127 110240
As % of all permanent IT jobs located in the UK 94.46% 94.27% 95.15%
Number of salaries quoted 87419 82406 94006
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in the UK

IT Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer within the UK.

IT Support Engineer Salary Trend in the UK

IT Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Engineer over the 3 months to 18 September 2014 within the UK.

IT Support Engineer Salary Histogram in the UK

IT Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Engineer within the UK over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +72 356 £26,000 +4.00% 54
South East +30 112 £26,000 +4.00% 13
London 0 95 £29,000 +5.45% 20
South West +11 39 £23,500 +4.44% 7
Berkshire +8 33 £25,250 -11.40% 2
West Midlands -14 29 £27,000 +20.00% 3
Hampshire -8 28 £24,625 +2.60% 3
East of England -15 28 £26,500 - 6
Yorkshire -14 23 £23,500 +4.44% 1
Surrey +5 22 £27,500 +2.80% 2
West Yorkshire -20 19 £23,500 +4.44% 1
City of London +18 16 £29,500 +13.46% 8
North West -4 16 £23,500 -14.54% 2
Scotland -6 16 £27,500 -15.38% 5
Reading -7 15 £22,000 -21.42%
Coventry +5 14 £31,500 +40.00% 1
East Midlands -2 14 £22,500 -15.09% 2
Dorset +4 13 £17,000 -8.10% 1
Hertfordshire -11 13 £29,750 +23.95% 3
Buckinghamshire -2 11 £27,500 +14.58% 1
Bournemouth - 11 £17,000 - 1
Wiltshire +4 9 £22,000 +15.78% 3
Somerset - 9 £25,500 - 3
Southampton +6 8 £26,250 +1.94%
Oxfordshire +1 8 £25,750 +4.04% 2
Farnborough -4 8 £24,250 +7.77% 2
Staffordshire -11 8 £24,500 -2.00%
Leeds -22 8 £24,250 +7.77%
Fareham - 8 £22,500 -
Cheshire - 8 £23,500 - 1

IT Support Engineer
Top 30 Related IT Skills

For the 6 months to 18 September 2014, IT jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title.

1 617 (84.99%) Windows
2 405 (55.79%) Microsoft
3 401 (55.23%) Active Directory
4 281 (38.71%) MS Exchange
4 281 (38.71%) Windows Server 2008
5 256 (35.26%) VMware
6 237 (32.64%) MS Excel
7 229 (31.54%) MS Office
8 221 (30.44%) Windows 7
9 189 (26.03%) VMware Infrastructure
9 189 (26.03%) Microsoft Certification
10 186 (25.62%) Windows Server 2003
11 171 (23.55%) Firewall
11 171 (23.55%) Windows Server 2012
12 152 (20.94%) Windows XP
13 148 (20.39%) Citrix
14 146 (20.11%) DNS
15 142 (19.56%) TCP/IP
16 134 (18.46%) Windows 8
17 133 (18.32%) Cisco
18 116 (15.98%) Hyper-V
19 110 (15.15%) DHCP
19 110 (15.15%) SQL
20 109 (15.01%) SQL Server
21 105 (14.46%) LAN
22 103 (14.19%) ITIL
23 102 (14.05%) MCSE
24 101 (13.91%) WAN
25 98 (13.50%) VPN
26 92 (12.67%) Linux

IT Support Engineer
Top Related IT Skills by Category

For the 6 months to 18 September 2014, IT jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 281 (38.71%) MS Exchange
2 92 (12.67%) Exchange Server 2010
3 79 (10.88%) Exchange Server 2007
4 58 (7.99%) SharePoint
5 53 (7.30%) Exchange Server 2013
6 43 (5.92%) IIS
7 30 (4.13%) Lync
8 23 (3.17%) Exchange Server 2003
9 14 (1.93%) Blackberry Enterprise Server
10 10 (1.38%) Apache
11 7 (0.96%) IBM Notes
12 6 (0.83%) Office Communications Server
12 6 (0.83%) SharePoint Server
12 6 (0.83%) SharePoint 2013
13 5 (0.69%) GroupWise
14 4 (0.55%) Confluence
14 4 (0.55%) Lotus Domino
14 4 (0.55%) Tomcat
15 2 (0.28%) CICS
16 1 (0.14%) CMS
Applications
1 237 (32.64%) MS Excel
2 229 (31.54%) MS Office
3 2 (0.28%) Acrobat
3 2 (0.28%) MS Project
4 1 (0.14%) MS Visio
Business Applications
1 4 (0.55%) Dynamics NAV
2 3 (0.41%) IntelliMatch
2 3 (0.41%) Dynamics CRM
3 1 (0.14%) Movex
3 1 (0.14%) Exchequer
3 1 (0.14%) Sage 50
Cloud Services
1 46 (6.34%) Office 365
2 13 (1.79%) Microsoft Azure
3 5 (0.69%) Google Apps
4 4 (0.55%) Cloud Computing
4 4 (0.55%) SaaS
5 3 (0.41%) Amazon AWS
6 2 (0.28%) Amazon ELB
6 2 (0.28%) Route 53
7 1 (0.14%) Taleo
Communications & Networking
1 171 (23.55%) Firewall
2 146 (20.11%) DNS
3 142 (19.56%) TCP/IP
4 110 (15.15%) DHCP
5 105 (14.46%) LAN
6 101 (13.91%) WAN
7 98 (13.50%) VPN
8 89 (12.26%) SAN
9 65 (8.95%) VoIP
10 41 (5.65%) Wireless
11 31 (4.27%) Internet
12 26 (3.58%) NAS
13 20 (2.75%) Cisco ASA
14 18 (2.48%) iSCSI
15 16 (2.20%) VLAN
16 13 (1.79%) Ethernet
16 13 (1.79%) ADSL
17 11 (1.52%) SSL
18 10 (1.38%) Wi-Fi
19 9 (1.24%) NetScreen
Database & Business Intelligence
1 109 (15.01%) SQL Server
2 25 (3.44%) SQL Server 2008
3 12 (1.65%) SQL Server 2012
4 10 (1.38%) SQL Server 2005
5 8 (1.10%) Crystal Reports
6 6 (0.83%) MySQL
7 4 (0.55%) MS Access
8 3 (0.41%) PostgreSQL
8 3 (0.41%) Oracle Database
8 3 (0.41%) SQL Server Reporting Services
9 2 (0.28%) Oracle Reports
10 1 (0.14%) OLAP
10 1 (0.14%) Relational Database
10 1 (0.14%) Big Data
10 1 (0.14%) Text Mining
Development Applications
1 4 (0.55%) JIRA
2 1 (0.14%) LabVIEW
2 1 (0.14%) Team Foundation Server
General
1 38 (5.23%) Finance
2 28 (3.86%) Telecoms
3 14 (1.93%) Banking
4 13 (1.79%) Advertising
5 10 (1.38%) Retail
6 9 (1.24%) French Language
7 7 (0.96%) Legal
8 5 (0.69%) Games
8 5 (0.69%) Manufacturing
8 5 (0.69%) Back Office
9 4 (0.55%) Investment Banking
9 4 (0.55%) Marketing
9 4 (0.55%) Law
10 3 (0.41%) Electronics
10 3 (0.41%) German Language
10 3 (0.41%) Italian Language
11 2 (0.28%) Publishing
12 1 (0.14%) Aerospace
12 1 (0.14%) Military
12 1 (0.14%) Financial Institution
Libraries, Frameworks & Software Standards
1 7 (0.96%) Middleware
2 5 (0.69%) COM
2 5 (0.69%) WebCenter
3 4 (0.55%) HTML
4 3 (0.41%) Web Services
4 3 (0.41%) Software Packaging
5 2 (0.28%) XML
5 2 (0.28%) ATL
5 2 (0.28%) .NET
5 2 (0.28%) J2EE
5 2 (0.28%) WAP
5 2 (0.28%) Hibernate
6 1 (0.14%) LAMP
6 1 (0.14%) X-Windows
6 1 (0.14%) CSS
6 1 (0.14%) JSP
Miscellaneous
1 57 (7.85%) Blackberry
2 33 (4.55%) iPhone
3 26 (3.58%) Analytical Skills
4 20 (2.75%) Computer Science
5 16 (2.20%) PDA
6 13 (1.79%) Clustering
7 12 (1.65%) iPad
8 9 (1.24%) Hedge funds
9 8 (1.10%) Management Information System
9 8 (1.10%) Replication
10 4 (0.55%) Mathematics
10 4 (0.55%) Video Conferencing
10 4 (0.55%) Smartphone
10 4 (0.55%) User Experience
10 4 (0.55%) EPoS
10 4 (0.55%) AS400
11 3 (0.41%) Foreign Exchange (FX)
11 3 (0.41%) Enterprise Software
11 3 (0.41%) SWIFT
11 3 (0.41%) CCTV
Operating Systems
1 617 (84.99%) Windows
2 281 (38.71%) Windows Server 2008
3 221 (30.44%) Windows 7
4 186 (25.62%) Windows Server 2003
5 171 (23.55%) Windows Server 2012
6 152 (20.94%) Windows XP
7 134 (18.46%) Windows 8
8 92 (12.67%) Linux
9 38 (5.23%) Windows Vista
10 35 (4.82%) Android
11 26 (3.58%) Mac OS X
12 25 (3.44%) Mac OS
13 24 (3.31%) UNIX
14 17 (2.34%) Apple iOS
15 13 (1.79%) CentOS
15 13 (1.79%) Red Hat Enterprise Linux
16 8 (1.10%) Ubuntu
17 7 (0.96%) SUSE
18 6 (0.83%) Debian
19 4 (0.55%) Windows 2000 Server
Processes & Methodologies
1 103 (14.19%) ITIL
2 34 (4.68%) Change Management
3 33 (4.55%) Disaster Recovery
4 30 (4.13%) Service Management
5 24 (3.31%) CRM
6 17 (2.34%) Time Management
6 17 (2.34%) ERP
7 16 (2.20%) Asset Management
8 15 (2.07%) Kalman Filter
8 15 (2.07%) Problem Management
9 13 (1.79%) Change Control
10 12 (1.65%) Migration
11 11 (1.52%) Project Management
11 11 (1.52%) Incident Management
12 10 (1.38%) ITSM
13 8 (1.10%) Mentoring
13 8 (1.10%) Mobile Device Management
14 7 (0.96%) Service Delivery
14 7 (0.96%) Configuration Management
14 7 (0.96%) E-Commerce
Programming Languages
1 110 (15.15%) SQL
2 13 (1.79%) C
3 10 (1.38%) PowerShell
4 9 (1.24%) Python
4 9 (1.24%) PHP
5 6 (0.83%) Perl
5 6 (0.83%) Java
5 6 (0.83%) VBScript
6 3 (0.41%) VBA
7 2 (0.28%) Bash Shell
7 2 (0.28%) JCL
7 2 (0.28%) VB
7 2 (0.28%) C++
7 2 (0.28%) AWK
8 1 (0.14%) VC++
8 1 (0.14%) C#
8 1 (0.14%) JavaScript
8 1 (0.14%) Shell Script
8 1 (0.14%) VB6
8 1 (0.14%) Lua
Qualifications
1 189 (26.03%) Microsoft Certification
2 102 (14.05%) MCSE
3 80 (11.02%) MCITP
4 75 (10.33%) MCSA
5 63 (8.68%) Degree
6 60 (8.26%) Cisco Certification
7 54 (7.44%) MCP
8 46 (6.34%) MCTS
9 36 (4.96%) CCNA
10 28 (3.86%) Security Cleared
11 22 (3.03%) ITIL Certification
12 20 (2.75%) SC Cleared
13 12 (1.65%) VMware Certified Professional (VCP)
13 12 (1.65%) A+ Certification
14 10 (1.38%) CCA
14 10 (1.38%) Citrix Certification
15 9 (1.24%) MCDST
16 8 (1.10%) HNC
16 8 (1.10%) HND
17 6 (0.83%) NCDA
Quality Assurance & Compliance
1 69 (9.50%) SLA
2 3 (0.41%) Sarbanes-Oxley
3 2 (0.28%) QA
4 1 (0.14%) ISO/IEC 27001
4 1 (0.14%) JSP 440
4 1 (0.14%) COBIT
System Software
1 401 (55.23%) Active Directory
2 189 (26.03%) VMware Infrastructure
3 116 (15.98%) Hyper-V
4 47 (6.47%) XenApp
5 38 (5.23%) vSphere
6 29 (3.99%) VMware ESX
7 27 (3.72%) VMware ESXi
8 16 (2.20%) Terminal Services
8 16 (2.20%) XenDesktop
9 5 (0.69%) Terminal Server
9 5 (0.69%) UAG
10 4 (0.55%) Microsoft Virtual Server
10 4 (0.55%) XenServer
10 4 (0.55%) Microsoft App-V
11 3 (0.41%) Xen
12 2 (0.28%) VMware Server
12 2 (0.28%) VMware Workstation
13 1 (0.14%) ISA Server
Systems Management
1 32 (4.41%) Backup Exec
2 31 (4.27%) SCCM
3 12 (1.65%) Norton AntiVirus
4 11 (1.52%) WSUS
5 6 (0.83%) SCOM
5 6 (0.83%) Symantec Enterprise Vault
6 3 (0.41%) Nagios
6 3 (0.41%) McAfee ePO
7 2 (0.28%) SCVMM
7 2 (0.28%) CA Wily
7 2 (0.28%) CA Spectrum
7 2 (0.28%) Opsview
7 2 (0.28%) ARCserve
7 2 (0.28%) NetBackup
8 1 (0.14%) Tivoli
8 1 (0.14%) Tivoli Storage Manager
8 1 (0.14%) Symantec Endpoint Protection
8 1 (0.14%) Ansible
8 1 (0.14%) SCOrch
8 1 (0.14%) Sysprep
Vendors
1 405 (55.79%) Microsoft
2 256 (35.26%) VMware
3 148 (20.39%) Citrix
4 133 (18.32%) Cisco
5 80 (11.02%) HP
6 57 (7.85%) Apple
7 37 (5.10%) Symantec
7 37 (5.10%) Juniper
8 36 (4.96%) Dell
9 26 (3.58%) NetApp
9 26 (3.58%) EMC
10 20 (2.75%) IBM
11 19 (2.62%) Oracle
12 18 (2.48%) Veeam
13 17 (2.34%) Red Hat
14 14 (1.93%) Mitel
15 13 (1.79%) WatchGuard
15 13 (1.79%) SonicWALL
15 13 (1.79%) Meru Networks
16 12 (1.65%) Google
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £18000 per annum + training & benefits
Posted: 17 hours ago
Royston, Hertfordshire
Evolution Recruitment Solutions
Salary: 30k-50k + benefits
Posted: 18 hours ago
City, London
Oscar Associates (UK) Ltd
Salary: £22000 - £27000 per annum + Benefits
Posted: 18 hours ago
South West London
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 19 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 19 hours ago
London
Ashdown IT
Salary: £28000 - £30000 per annum
Posted: 19 hours ago
Watford, Hertfordshire
Verticality Ltd
Salary: £28000 to £30000 per annum - Full benefits
Posted: 20 hours ago
Bracknell, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £30000 per annum
Posted: 21 hours ago
City, London
Miller Maxwell Ltd
Salary: From £35,000 to £45,000 per annum Bonus and benefits package
Posted: Yesterday
Frome, Somerset
XIST4 IT Recruitment Ltd
Salary: Great Benefits
Posted: Yesterday
Coventry, West Midlands (County)
CV Screen Ltd
Salary: £22k - 25k per year + benefits
Posted: Yesterday
City, London
Oho Group Ltd.
Salary: £28000 to £33000 per annum - Excellent Benefits and Environment
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Salary: £23000 - £25500 per annum + £1,966 Inner London Allowance
Posted: Yesterday
South West London
RM Education
Salary: £25000 - £28500 per annum + £800 bonus
Posted: Yesterday
Lincoln, Lincolnshire
Oscar Associates (UK) Ltd
Salary: £18000 - £24000 per annum + Benefits
Posted: Yesterday
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Company Car
Posted: 2 days ago
West Malling, Kent
Rark Solutions
Salary: From £28,000 to £38,000 per annum
Posted: 2 days ago
East London
Oscar Associates (UK) Ltd
Salary: £28000 - £35000 per annum + Benefits
Posted: 2 days ago
Oxford, Oxfordshire
Owen Jenkins IT
Salary: From £22,000 to £25,000 per annum Bonus, Pension
Posted: 2 days ago
High Wycombe, Buckinghamshire
CV Screen Ltd
Salary: £26k - 32k per year + Pension and Healthcare and
Posted: 3 days ago