The table below looks at the statistics for the IT Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Engineer in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Support Engineer
Rank 578 626 596
Rank change year-on-year
+48 -30
Permanent jobs requiring an IT Support Engineer 341 280 307
As % of all permanent IT jobs located in the UK 0.30% 0.26% 0.27%
As % of the Job Titles category 0.32% 0.27% 0.28%
Number of salaries quoted 297 246 277
Average salary £26,500 £25,000 £28,000
Average salary % change year-on-year
+6.00% -10.71%
90% offered a salary of more than £19,800 £19,400 £20,300
10% offered a salary of more than £36,000 £34,000 £35,000
UK excluding London average salary £25,000 £24,000 £27,500
% change year-on-year
+4.16% -12.72%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
106025 103677 110089
As % of all permanent IT jobs located in the UK 94.67% 94.68% 95.33%
Number of salaries quoted 88349 84138 94850
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in the UK

IT Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer within the UK.

IT Support Engineer Salary Trend in the UK

IT Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Engineer over the 3 months to 19 December 2014 within the UK.

IT Support Engineer Salary Histogram in the UK

IT Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Engineer within the UK over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +49 319 £26,500 +6.00% 50
London +49 112 £30,000 +9.09% 17
South East +36 90 £25,000 +2.04% 10
Berkshire +14 34 £25,000 - 4
East of England -18 34 £28,250 +25.55% 5
City of London +49 32 £35,000 +15.70% 1
South West -6 21 £17,000 -40.35% 9
Reading +12 20 £22,000 -20.00% 2
North West -3 20 £22,500 +7.14% 5
Hampshire -19 18 £26,000 +6.12% 3
West Midlands -10 17 £26,250 +34.61% 1
Wimbledon - 16 £36,000 -
Manchester -9 15 £22,500 -4.25% 2
Oxfordshire +13 14 £27,500 +22.22% 2
Cambridgeshire -2 14 £25,000 -13.04% 2
Bournemouth +10 13 £17,000 -62.22% 3
Dorset +5 13 £17,000 -27.65% 3
Cambridge +3 13 £25,000 -13.04% 2
East Midlands +28 12 £24,000 +17.07% 4
Hertfordshire -24 12 £32,500 +44.44% 2
Brighton 0 10 £24,000 -40.00%
East Sussex -2 10 £24,000 -40.00%
Yorkshire -18 9 £22,250 +78.00%
Oxford +9 8 £27,500 - 1
Surrey -3 8 £29,250 +19.38%
Northamptonshire - 8 £27,500 - 1
Maidenhead +11 7 £30,000 +13.20%
Birmingham -2 7 £27,500 +22.22%
Scotland -2 7 £28,500 -4.20% 4
Basingstoke +8 6 £17,000 -44.71%

IT Support Engineer
Top 30 Related IT Skills

For the 6 months to 19 December 2014, IT jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title.

1 639 (87.77%) Windows
2 449 (61.68%) Active Directory
3 412 (56.59%) Microsoft
4 271 (37.23%) VMware
5 262 (35.99%) Windows Server 2008
6 258 (35.44%) MS Exchange
7 242 (33.24%) MS Excel
8 230 (31.59%) Windows 7
9 218 (29.95%) MS Office
10 195 (26.79%) VMware Infrastructure
11 176 (24.18%) DNS
12 174 (23.90%) Firewall
13 171 (23.49%) Microsoft Certification
14 168 (23.08%) TCP/IP
15 162 (22.25%) Windows XP
16 150 (20.60%) Windows Server 2012
17 148 (20.33%) Windows 8
18 145 (19.92%) Windows Server 2003
19 133 (18.27%) Cisco
20 124 (17.03%) Citrix
21 115 (15.80%) LAN
21 115 (15.80%) DHCP
21 115 (15.80%) WAN
22 111 (15.25%) Hyper-V
23 109 (14.97%) VPN
24 105 (14.42%) SQL
25 104 (14.29%) SQL Server
26 101 (13.87%) ITIL
27 97 (13.32%) MCSE
28 93 (12.77%) MCP

IT Support Engineer
Top Related IT Skills by Category

For the 6 months to 19 December 2014, IT jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 258 (35.44%) MS Exchange
2 90 (12.36%) Exchange Server 2010
3 82 (11.26%) Exchange Server 2007
4 56 (7.69%) Exchange Server 2013
5 43 (5.91%) SharePoint
6 30 (4.12%) IIS
7 27 (3.71%) Exchange Server 2003
8 26 (3.57%) Lync
9 17 (2.34%) Blackberry Enterprise Server
10 13 (1.79%) IBM Notes
11 8 (1.10%) Apache
12 6 (0.82%) SharePoint 2013
13 4 (0.55%) Lotus Domino
13 4 (0.55%) Confluence
14 2 (0.27%) SharePoint 2010
15 1 (0.14%) WordPress
15 1 (0.14%) nginx
15 1 (0.14%) Moodle
15 1 (0.14%) Tomcat
15 1 (0.14%) LiveLink
Applications
1 242 (33.24%) MS Excel
2 218 (29.95%) MS Office
3 2 (0.27%) AutoCAD
3 2 (0.27%) MS PowerPoint
3 2 (0.27%) Adobe Creative Suite
4 1 (0.14%) Spreadsheet
4 1 (0.14%) MS Project
4 1 (0.14%) Acrobat
Business Applications
1 5 (0.69%) Dynamics NAV
2 3 (0.41%) Dynamics CRM
3 1 (0.14%) Dynamics AX
Cloud Services
1 40 (5.49%) Office 365
2 8 (1.10%) Google Apps
3 5 (0.69%) SaaS
4 4 (0.55%) Microsoft Azure
4 4 (0.55%) Amazon AWS
5 3 (0.41%) Cloud Computing
6 2 (0.27%) Route 53
6 2 (0.27%) Amazon ELB
7 1 (0.14%) Taleo
Communications & Networking
1 176 (24.18%) DNS
2 174 (23.90%) Firewall
3 168 (23.08%) TCP/IP
4 115 (15.80%) LAN
4 115 (15.80%) WAN
4 115 (15.80%) DHCP
5 109 (14.97%) VPN
6 74 (10.16%) SAN
7 53 (7.28%) VoIP
8 35 (4.81%) Internet
9 33 (4.53%) Wireless
10 24 (3.30%) Cisco ASA
11 21 (2.88%) Wi-Fi
12 20 (2.75%) iSCSI
13 17 (2.34%) Cisco IOS
13 17 (2.34%) NAS
14 14 (1.92%) VLAN
15 11 (1.51%) Fibre Channel
15 11 (1.51%) Ethernet
16 10 (1.37%) Intranet
Database & Business Intelligence
1 104 (14.29%) SQL Server
2 25 (3.43%) SQL Server 2008
3 14 (1.92%) Crystal Reports
4 10 (1.37%) SQL Server 2012
5 8 (1.10%) SQL Server 2005
6 6 (0.82%) SQL Server Reporting Services
7 5 (0.69%) MS Access
8 3 (0.41%) MySQL
8 3 (0.41%) SQL Server Integration Services
8 3 (0.41%) Relational Database
9 2 (0.27%) Oracle Reports
10 1 (0.14%) SQL Server 2000
10 1 (0.14%) Text Mining
10 1 (0.14%) Business Intelligence Development Studio
10 1 (0.14%) Big Data
Development Applications
1 5 (0.69%) JIRA
2 1 (0.14%) Team Foundation Server
2 1 (0.14%) MSI
General
1 57 (7.83%) Finance
2 19 (2.61%) Telecoms
3 17 (2.34%) Banking
4 10 (1.37%) Retail
5 9 (1.24%) Advertising
5 9 (1.24%) Pharmaceutical
6 8 (1.10%) French Language
7 7 (0.96%) Manufacturing
8 6 (0.82%) Law
8 6 (0.82%) Legal
9 5 (0.69%) Publishing
9 5 (0.69%) Games
10 3 (0.41%) German Language
10 3 (0.41%) Marketing
11 2 (0.27%) Italian Language
11 2 (0.27%) Billing
11 2 (0.27%) Financial Institution
11 2 (0.27%) Back Office
11 2 (0.27%) Electronics
12 1 (0.14%) Aerospace
Libraries, Frameworks & Software Standards
1 6 (0.82%) COM
2 5 (0.69%) HTML
2 5 (0.69%) Web Services
2 5 (0.69%) Middleware
3 4 (0.55%) WebCenter
4 3 (0.41%) J2EE
4 3 (0.41%) JSON
4 3 (0.41%) X-Windows
4 3 (0.41%) LAMP
4 3 (0.41%) XML
5 2 (0.27%) .NET
5 2 (0.27%) CSS
5 2 (0.27%) JCE
6 1 (0.14%) Hibernate
6 1 (0.14%) CORBA
6 1 (0.14%) WAP
Miscellaneous
1 52 (7.14%) Blackberry
2 29 (3.98%) iPhone
3 22 (3.02%) Computer Science
4 15 (2.06%) Analytical Skills
5 11 (1.51%) iPad
6 10 (1.37%) Video Conferencing
7 8 (1.10%) Management Information System
7 8 (1.10%) EPoS
7 8 (1.10%) Robotics
7 8 (1.10%) Mathematics
8 7 (0.96%) Hedge funds
9 5 (0.69%) Open Source
9 5 (0.69%) Fat Client
9 5 (0.69%) Smartphone
9 5 (0.69%) PDA
9 5 (0.69%) Thin Client
10 4 (0.55%) CMDB
11 3 (0.41%) User Experience
11 3 (0.41%) Replication
11 3 (0.41%) Client/Server
Operating Systems
1 639 (87.77%) Windows
2 262 (35.99%) Windows Server 2008
3 230 (31.59%) Windows 7
4 162 (22.25%) Windows XP
5 150 (20.60%) Windows Server 2012
6 148 (20.33%) Windows 8
7 145 (19.92%) Windows Server 2003
8 72 (9.89%) Linux
9 47 (6.46%) Windows Vista
10 35 (4.81%) Mac OS X
11 32 (4.40%) Android
12 23 (3.16%) Mac OS
13 19 (2.61%) Apple iOS
14 18 (2.47%) CentOS
14 18 (2.47%) UNIX
15 14 (1.92%) Red Hat Enterprise Linux
16 10 (1.37%) Ubuntu
17 7 (0.96%) SUSE
17 7 (0.96%) Debian
17 7 (0.96%) Windows 2000 Server
Processes & Methodologies
1 101 (13.87%) ITIL
2 30 (4.12%) Disaster Recovery
3 28 (3.85%) Service Management
4 26 (3.57%) Service Delivery
5 23 (3.16%) CRM
6 22 (3.02%) Migration
7 19 (2.61%) Asset Management
7 19 (2.61%) Change Management
8 18 (2.47%) ERP
9 15 (2.06%) Project Management
9 15 (2.06%) Time Management
10 14 (1.92%) Kalman Filter
11 13 (1.79%) Mentoring
12 9 (1.24%) Server Monitoring
12 9 (1.24%) Network Architecture
12 9 (1.24%) Incident Management
13 8 (1.10%) Configuration Management
13 8 (1.10%) Web Development
13 8 (1.10%) Continuous Improvement
13 8 (1.10%) Mobile Device Management
Programming Languages
1 105 (14.42%) SQL
2 16 (2.20%) C
3 11 (1.51%) Java
4 10 (1.37%) PowerShell
5 9 (1.24%) Python
6 6 (0.82%) PHP
7 5 (0.69%) Perl
7 5 (0.69%) VB
8 2 (0.27%) VBScript
8 2 (0.27%) VBA
8 2 (0.27%) Bash Shell
9 1 (0.14%) Shell Script
9 1 (0.14%) VB.NET
9 1 (0.14%) C#
Qualifications
1 171 (23.49%) Microsoft Certification
2 97 (13.32%) MCSE
3 93 (12.77%) MCP
4 72 (9.89%) MCSA
5 69 (9.48%) MCITP
6 68 (9.34%) Degree
7 59 (8.10%) Cisco Certification
7 59 (8.10%) MCTS
8 40 (5.49%) CCNA
9 20 (2.75%) ITIL Certification
10 13 (1.79%) VMware Certified Professional (VCP)
10 13 (1.79%) Security Cleared
11 11 (1.51%) CCNP
12 10 (1.37%) HND
13 9 (1.24%) SC Cleared
14 8 (1.10%) CCA
14 8 (1.10%) Citrix Certification
15 6 (0.82%) NCDA
15 6 (0.82%) ITIL Foundation Certificate
15 6 (0.82%) MCDST
Quality Assurance & Compliance
1 56 (7.69%) SLA
2 3 (0.41%) ISO/IEC 27001
3 2 (0.27%) QA
4 1 (0.14%) HL7
4 1 (0.14%) DICOM
4 1 (0.14%) COBIT
4 1 (0.14%) Sarbanes-Oxley
System Software
1 449 (61.68%) Active Directory
2 195 (26.79%) VMware Infrastructure
3 111 (15.25%) Hyper-V
4 34 (4.67%) XenApp
5 33 (4.53%) vSphere
6 24 (3.30%) VMware ESXi
7 16 (2.20%) VMware ESX
8 14 (1.92%) XenDesktop
9 13 (1.79%) Terminal Services
10 11 (1.51%) VMware Server
11 8 (1.10%) Terminal Server
12 6 (0.82%) Microsoft App-V
13 3 (0.41%) Xen
13 3 (0.41%) Microsoft Virtual Server
14 1 (0.14%) Firmware
14 1 (0.14%) Xsan
14 1 (0.14%) XenServer
Systems Management
1 28 (3.85%) SCCM
2 23 (3.16%) Backup Exec
3 9 (1.24%) WSUS
4 7 (0.96%) McAfee ePO
5 6 (0.82%) SCOM
6 4 (0.55%) Norton AntiVirus
6 4 (0.55%) FortiGate
7 2 (0.27%) SCOrch
7 2 (0.27%) Tivoli
7 2 (0.27%) Tivoli Storage Manager
7 2 (0.27%) Nagios
8 1 (0.14%) MIMEsweeper
8 1 (0.14%) Zenoss
8 1 (0.14%) WhatsUp Gold
8 1 (0.14%) Sysprep
8 1 (0.14%) Ansible
8 1 (0.14%) Symantec Enterprise Vault
8 1 (0.14%) Puppet
Vendors
1 412 (56.59%) Microsoft
2 271 (37.23%) VMware
3 133 (18.27%) Cisco
4 124 (17.03%) Citrix
5 69 (9.48%) Apple
6 58 (7.97%) HP
7 30 (4.12%) Symantec
8 27 (3.71%) Dell
9 26 (3.57%) Red Hat
10 24 (3.30%) Juniper
11 23 (3.16%) NetApp
12 17 (2.34%) EMC
12 17 (2.34%) IBM
13 15 (2.06%) Mitel
14 13 (1.79%) SonicWALL
14 13 (1.79%) Oracle
14 13 (1.79%) Lotus
15 12 (1.65%) WatchGuard
16 11 (1.51%) Google
17 10 (1.37%) McAfee
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