The table below looks at the statistics for the IT Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Engineer in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
IT Support Engineer
Rank 574 657 611
Rank change year-on-year
+83 -46
Permanent jobs requiring an IT Support Engineer 351 225 288
As % of all permanent IT jobs located in the UK 0.31% 0.21% 0.25%
As % of the Job Titles category 0.33% 0.22% 0.27%
Number of salaries quoted 318 213 266
Average salary £25,500 £25,000 £26,500
Average salary % change year-on-year
+2.00% -5.66%
90% offered a salary of more than £19,000 £20,000 £20,500
10% offered a salary of more than £36,000 £36,000 £33,000
UK excluding London average salary £25,000 £25,000 £26,000
% change year-on-year
- -3.84%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107752 102864 107643
As % of all permanent IT jobs located in the UK 94.55% 94.57% 95.26%
Number of salaries quoted 88108 85518 91703
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in the UK

IT Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer within the UK.

IT Support Engineer Salary Trend in the UK

IT Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Engineer over the 3 months to 24 October 2014 within the UK.

IT Support Engineer Salary Histogram in the UK

IT Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Engineer within the UK over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +83 325 £25,500 +2.00% 62
South East +17 95 £26,000 +5.05% 20
London +43 93 £28,500 +3.63% 11
Berkshire +14 40 £25,000 -9.09% 4
East of England -6 34 £28,000 -5.08% 5
South West -8 33 £22,500 -2.17% 7
City of London +44 28 £30,000 +9.09% 2
Yorkshire -23 23 £23,500 +4.44% 2
Hertfordshire -4 21 £29,000 -10.07% 3
West Midlands -14 21 £27,500 +13.40% 4
Hampshire -15 20 £25,500 +6.25% 4
West Yorkshire -15 19 £23,500 +4.44%
Reading +1 18 £22,000 -24.78% 4
Surrey +6 17 £27,500 -3.50% 3
East Midlands +14 16 £22,500 -15.09% 5
Wimbledon - 13 £35,000 -
Dorset +2 12 £17,000 -26.08% 1
Bournemouth - 12 £17,000 - 1
Bracknell - 11 £25,000 -
Scotland -4 9 £27,500 -1.78% 4
Leeds -11 9 £24,500 +8.88%
Welwyn Garden City - 8 £31,500 - 1
Buckinghamshire -1 7 £32,500 +35.41% 1
Farnborough -7 7 £27,000 +20.00% 1
Birmingham -7 7 £27,500 +22.22%
North West -23 7 £21,250 -15.00% 8
Northamptonshire - 7 £22,500 - 2
Somerset - 7 £25,500 - 1
Frome - 7 £25,500 -
Wiltshire -3 6 £21,500 -9.47% 5

IT Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 October 2014, IT jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title.

1 644 (87.86%) Windows
2 431 (58.80%) Active Directory
3 418 (57.03%) Microsoft
4 286 (39.02%) Windows Server 2008
5 284 (38.74%) MS Exchange
6 262 (35.74%) VMware
7 249 (33.97%) MS Excel
8 234 (31.92%) MS Office
9 226 (30.83%) Windows 7
10 197 (26.88%) VMware Infrastructure
11 187 (25.51%) Microsoft Certification
12 179 (24.42%) Windows Server 2003
13 173 (23.60%) Windows XP
14 167 (22.78%) Firewall
15 166 (22.65%) DNS
16 165 (22.51%) Windows Server 2012
17 155 (21.15%) TCP/IP
18 145 (19.78%) Windows 8
19 141 (19.24%) Cisco
20 138 (18.83%) Citrix
21 118 (16.10%) Hyper-V
22 115 (15.69%) DHCP
23 109 (14.87%) MCSE
23 109 (14.87%) SQL Server
24 107 (14.60%) SQL
25 105 (14.32%) WAN
26 104 (14.19%) VPN
26 104 (14.19%) LAN
27 101 (13.78%) ITIL
28 93 (12.69%) Exchange Server 2010

IT Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 October 2014, IT jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 284 (38.74%) MS Exchange
2 93 (12.69%) Exchange Server 2010
3 84 (11.46%) Exchange Server 2007
4 55 (7.50%) Exchange Server 2013
5 48 (6.55%) SharePoint
6 41 (5.59%) IIS
7 29 (3.96%) Lync
8 22 (3.00%) Exchange Server 2003
9 18 (2.46%) Blackberry Enterprise Server
10 10 (1.36%) Apache
11 8 (1.09%) IBM Notes
12 5 (0.68%) SharePoint 2013
13 4 (0.55%) Lotus Domino
13 4 (0.55%) Tomcat
13 4 (0.55%) Office Communications Server
13 4 (0.55%) Confluence
14 2 (0.27%) SharePoint Server
14 2 (0.27%) CICS
14 2 (0.27%) GroupWise
15 1 (0.14%) OnBase
Applications
1 249 (33.97%) MS Excel
2 234 (31.92%) MS Office
3 2 (0.27%) MS PowerPoint
4 1 (0.14%) Spreadsheet
4 1 (0.14%) Adobe Creative Suite
4 1 (0.14%) MS Project
4 1 (0.14%) Acrobat
Business Applications
1 4 (0.55%) Dynamics NAV
2 3 (0.41%) Dynamics CRM
3 1 (0.14%) Sage 50
3 1 (0.14%) Exchequer
Cloud Services
1 45 (6.14%) Office 365
2 13 (1.77%) Microsoft Azure
3 6 (0.82%) Cloud Computing
4 5 (0.68%) Google Apps
5 3 (0.41%) Amazon AWS
5 3 (0.41%) SaaS
6 2 (0.27%) Route 53
6 2 (0.27%) Amazon ELB
7 1 (0.14%) Taleo
Communications & Networking
1 167 (22.78%) Firewall
2 166 (22.65%) DNS
3 155 (21.15%) TCP/IP
4 115 (15.69%) DHCP
5 105 (14.32%) WAN
6 104 (14.19%) LAN
6 104 (14.19%) VPN
7 83 (11.32%) SAN
8 61 (8.32%) VoIP
9 47 (6.41%) Wireless
10 35 (4.77%) Internet
11 24 (3.27%) Cisco ASA
12 23 (3.14%) NAS
13 20 (2.73%) iSCSI
14 16 (2.18%) VLAN
15 14 (1.91%) Wi-Fi
16 11 (1.50%) SSL
17 10 (1.36%) Fibre Channel
18 9 (1.23%) Cisco IOS
18 9 (1.23%) NetScaler
Database & Business Intelligence
1 109 (14.87%) SQL Server
2 27 (3.68%) SQL Server 2008
3 12 (1.64%) SQL Server 2012
4 10 (1.36%) Crystal Reports
5 8 (1.09%) SQL Server 2005
6 6 (0.82%) MySQL
7 5 (0.68%) MS Access
8 4 (0.55%) SQL Server Reporting Services
9 3 (0.41%) Oracle Database
9 3 (0.41%) PostgreSQL
10 2 (0.27%) Oracle Reports
11 1 (0.14%) OLAP
11 1 (0.14%) Text Mining
11 1 (0.14%) SQL Server 2000
11 1 (0.14%) Relational Database
11 1 (0.14%) Business Intelligence Development Studio
11 1 (0.14%) Big Data
Development Applications
1 5 (0.68%) JIRA
2 1 (0.14%) Team Foundation Server
General
1 47 (6.41%) Finance
2 19 (2.59%) Telecoms
3 14 (1.91%) Banking
4 13 (1.77%) Advertising
5 8 (1.09%) Retail
5 8 (1.09%) Legal
5 8 (1.09%) French Language
6 5 (0.68%) Law
7 4 (0.55%) Games
7 4 (0.55%) Manufacturing
8 3 (0.41%) Financial Institution
8 3 (0.41%) Back Office
8 3 (0.41%) German Language
9 2 (0.27%) Italian Language
9 2 (0.27%) Electronics
9 2 (0.27%) Pharmaceutical
9 2 (0.27%) Publishing
9 2 (0.27%) Marketing
10 1 (0.14%) Local Government
10 1 (0.14%) Military
Libraries, Frameworks & Software Standards
1 6 (0.82%) Middleware
2 5 (0.68%) HTML
2 5 (0.68%) COM
2 5 (0.68%) WebCenter
3 4 (0.55%) Web Services
3 4 (0.55%) XML
4 3 (0.41%) X-Windows
4 3 (0.41%) J2EE
4 3 (0.41%) LAMP
5 2 (0.27%) Hibernate
5 2 (0.27%) JSON
5 2 (0.27%) Software Packaging
5 2 (0.27%) WAP
5 2 (0.27%) ATL
6 1 (0.14%) CSS
6 1 (0.14%) JCE
6 1 (0.14%) CORBA
Miscellaneous
1 56 (7.64%) Blackberry
2 33 (4.50%) iPhone
3 22 (3.00%) Analytical Skills
4 19 (2.59%) Computer Science
5 15 (2.05%) PDA
6 11 (1.50%) iPad
7 10 (1.36%) Management Information System
8 9 (1.23%) Clustering
9 8 (1.09%) Hedge funds
10 5 (0.68%) Smartphone
10 5 (0.68%) Replication
10 5 (0.68%) EPoS
11 4 (0.55%) AS400
11 4 (0.55%) CCTV
11 4 (0.55%) Robotics
11 4 (0.55%) Mathematics
11 4 (0.55%) Video Conferencing
12 3 (0.41%) User Experience
13 2 (0.27%) IBM Mainframe
13 2 (0.27%) EqualLogic
Operating Systems
1 644 (87.86%) Windows
2 286 (39.02%) Windows Server 2008
3 226 (30.83%) Windows 7
4 179 (24.42%) Windows Server 2003
5 173 (23.60%) Windows XP
6 165 (22.51%) Windows Server 2012
7 145 (19.78%) Windows 8
8 84 (11.46%) Linux
9 47 (6.41%) Windows Vista
10 32 (4.37%) Android
11 27 (3.68%) Mac OS
12 24 (3.27%) Mac OS X
13 23 (3.14%) UNIX
14 16 (2.18%) CentOS
14 16 (2.18%) Apple iOS
15 15 (2.05%) Red Hat Enterprise Linux
16 9 (1.23%) Ubuntu
17 8 (1.09%) SUSE
17 8 (1.09%) Windows 2000 Server
18 6 (0.82%) Debian
Processes & Methodologies
1 101 (13.78%) ITIL
2 34 (4.64%) Service Management
3 33 (4.50%) Disaster Recovery
4 30 (4.09%) Change Management
5 26 (3.55%) CRM
6 17 (2.32%) Migration
7 16 (2.18%) Asset Management
8 15 (2.05%) Time Management
8 15 (2.05%) Kalman Filter
9 13 (1.77%) Problem Management
9 13 (1.77%) ERP
9 13 (1.77%) Service Delivery
10 12 (1.64%) ITSM
10 12 (1.64%) Incident Management
11 11 (1.50%) Mentoring
12 10 (1.36%) Project Management
13 8 (1.09%) Server Monitoring
13 8 (1.09%) Change Control
13 8 (1.09%) Mobile Device Management
14 7 (0.95%) Root Cause Analysis
Programming Languages
1 107 (14.60%) SQL
2 13 (1.77%) C
3 12 (1.64%) PHP
4 11 (1.50%) PowerShell
5 9 (1.23%) Python
6 8 (1.09%) Java
7 7 (0.95%) Perl
8 6 (0.82%) VBScript
9 3 (0.41%) Bash Shell
10 2 (0.27%) JCL
10 2 (0.27%) AWK
10 2 (0.27%) VB
10 2 (0.27%) VBA
11 1 (0.14%) VC++
11 1 (0.14%) C#
11 1 (0.14%) C++
11 1 (0.14%) VB6
11 1 (0.14%) Shell Script
Qualifications
1 187 (25.51%) Microsoft Certification
2 109 (14.87%) MCSE
3 83 (11.32%) MCSA
4 82 (11.19%) MCITP
5 69 (9.41%) MCP
6 63 (8.59%) MCTS
7 61 (8.32%) Cisco Certification
8 59 (8.05%) Degree
9 38 (5.18%) CCNA
10 22 (3.00%) ITIL Certification
10 22 (3.00%) Security Cleared
11 18 (2.46%) SC Cleared
12 14 (1.91%) VMware Certified Professional (VCP)
13 10 (1.36%) CCA
13 10 (1.36%) Citrix Certification
14 9 (1.23%) CCNP
15 8 (1.09%) HNC
15 8 (1.09%) HND
16 7 (0.95%) MCDST
17 6 (0.82%) NCDA
Quality Assurance & Compliance
1 65 (8.87%) SLA
2 4 (0.55%) ISO/IEC 27001
3 2 (0.27%) Sarbanes-Oxley
3 2 (0.27%) QA
4 1 (0.14%) COBIT
System Software
1 431 (58.80%) Active Directory
2 197 (26.88%) VMware Infrastructure
3 118 (16.10%) Hyper-V
4 46 (6.28%) XenApp
5 39 (5.32%) vSphere
6 28 (3.82%) VMware ESXi
7 23 (3.14%) VMware ESX
8 18 (2.46%) XenDesktop
9 13 (1.77%) Terminal Services
10 6 (0.82%) Microsoft App-V
10 6 (0.82%) Terminal Server
11 5 (0.68%) VMware Server
11 5 (0.68%) UAG
12 3 (0.41%) Xen
13 2 (0.27%) Microsoft Virtual Server
13 2 (0.27%) VMware Workstation
13 2 (0.27%) XenServer
14 1 (0.14%) ISA Server
14 1 (0.14%) Firmware
Systems Management
1 34 (4.64%) SCCM
2 32 (4.37%) Backup Exec
3 12 (1.64%) WSUS
4 9 (1.23%) Norton AntiVirus
5 8 (1.09%) SCOM
6 5 (0.68%) Symantec Enterprise Vault
6 5 (0.68%) McAfee ePO
7 4 (0.55%) Nagios
8 2 (0.27%) NetBackup
8 2 (0.27%) Tivoli
8 2 (0.27%) Tivoli Storage Manager
8 2 (0.27%) CA Spectrum
8 2 (0.27%) SCVMM
8 2 (0.27%) CA Wily
8 2 (0.27%) Opsview
9 1 (0.14%) Puppet
9 1 (0.14%) FortiGate
9 1 (0.14%) Sysprep
9 1 (0.14%) Symantec Endpoint Protection
9 1 (0.14%) SCOrch
Vendors
1 418 (57.03%) Microsoft
2 262 (35.74%) VMware
3 141 (19.24%) Cisco
4 138 (18.83%) Citrix
5 79 (10.78%) HP
6 67 (9.14%) Apple
7 39 (5.32%) Juniper
8 37 (5.05%) Symantec
9 34 (4.64%) Dell
10 26 (3.55%) EMC
10 26 (3.55%) NetApp
11 23 (3.14%) Red Hat
12 19 (2.59%) IBM
12 19 (2.59%) Veeam
13 17 (2.32%) Oracle
14 15 (2.05%) Meru Networks
15 14 (1.91%) Mitel
15 14 (1.91%) WatchGuard
15 14 (1.91%) SonicWALL
16 10 (1.36%) Google
City, London
Oho Group Ltd.
Salary: £28000 to £33000 per annum - Excellent Benefits and Environment
Posted: Yesterday
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £22000 - £26000 Per Annum
Posted: Yesterday
Melksham, Wiltshire
Randstad Technologies
Salary: £18000 - £25000 per annum + Monthly Bonus, Pension Etc
Posted: Yesterday
Nottingham, Nottinghamshire
Oscar Associates (UK) Ltd
Salary: £18000 - £24000 per annum + Benefits
Posted: Yesterday
Runcorn, Cheshire
networx
Salary: £Competitive Salary + bonus + company car
Posted: Yesterday
Rochdale, Lancashire
Connectus
Salary: £20000 - £26000 per annum
Posted: 2 days ago
High Wycombe, Buckinghamshire
Connectus
Salary: £20000 - £26000 per annum
Posted: 2 days ago
London
Ashdown IT
Salary: £22000 - £24000 per annum + benefits
Posted: 2 days ago
Chippenham, Wiltshire
Capita
Posted: 2 days ago
Farnham, Surrey
CV Screen Ltd
Salary: Up to £26k plus benefits
Posted: 2 days ago
Newport, Gwent
Intapeople
Salary: £20000 to £21000 per annum
Posted: 2 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £22000 - £27000 per annum + Benefits
Posted: 2 days ago
Oldham, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Superb Benefits
Posted: 2 days ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Cambridge, Cambridgeshire
Thales
Posted: 2 days ago
Basingstoke, Hampshire
Latcom Ltd
Salary: From £16,000 to £18,000 per annum + Training + Good Benefits
Posted: 3 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Unspecified £Competitive + bonus, pension + healthcare
Posted: 3 days ago
Glasgow, Lanarkshire
FPSG Connect
Salary: £18000 - £21000 per annum
Posted: 3 days ago
Oldbury, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Qualifications, Benefits
Posted: 3 days ago
Renfrew, Renfrewshire
Aspirare Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 4 days ago