The table below looks at the statistics for the IT Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Engineer in their job title over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
IT Support Engineer
Rank 570 655 580
Rank change year-on-year
+85 -75
Permanent jobs requiring an IT Support Engineer 348 247 312
As % of all permanent IT jobs located in the UK 0.31% 0.22% 0.27%
As % of the Job Titles category 0.32% 0.24% 0.29%
Number of salaries quoted 311 225 285
Average salary £25,500 £25,000 £27,500
Average salary % change year-on-year
+2.00% -9.09%
90% offered a salary of more than £19,000 £19,500 £20,500
10% offered a salary of more than £36,000 £35,000 £35,000
UK excluding London average salary £25,000 £24,500 £27,500
% change year-on-year
+2.04% -10.90%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107644 104931 108810
As % of all permanent IT jobs located in the UK 94.61% 94.70% 95.32%
Number of salaries quoted 89153 86333 93218
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,250 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in the UK

IT Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer within the UK.

IT Support Engineer Salary Trend in the UK

IT Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Engineer over the 3 months to 24 November 2014 within the UK.

IT Support Engineer Salary Histogram in the UK

IT Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Engineer within the UK over the 3 months to 24 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +66 327 £25,500 +2.00% 66
London +29 101 £30,000 +9.09% 15
South East +45 92 £25,000 +3.09% 22
Berkshire +44 40 £25,000 +1.01% 6
City of London +56 37 £30,000 +3.44% 3
East of England -14 37 £28,500 +9.61% 6
South West +4 33 £21,500 -15.68% 7
Hertfordshire -2 20 £29,000 +28.88% 1
West Midlands -6 20 £27,500 +39.24% 3
Hampshire -7 20 £25,500 +4.08% 6
Reading +6 19 £22,000 -20.00% 4
Yorkshire -17 18 £23,500 +9.30% 3
Wimbledon - 16 £36,000 -
West Yorkshire -6 14 £23,500 -6.00% 1
Dorset -1 13 £17,000 -26.88% 1
Bournemouth - 13 £17,000 - 1
Cambridgeshire +1 11 £25,000 -21.87% 1
North West -10 11 £20,000 -11.11% 7
Surrey -11 11 £27,500 +12.24% 3
East Midlands +11 10 £22,500 +4.65% 3
Cambridge +3 10 £25,000 -13.79% 1
Brighton - 10 £24,000 - 2
East Sussex - 10 £24,000 - 3
Bracknell -3 9 £25,000 +4.16%
Birmingham -12 8 £27,500 +22.22% 1
Welwyn Garden City - 8 £32,500 -
Oxfordshire +16 7 £27,500 +22.22% 2
Farnborough +10 7 £27,500 +22.22% 1
Manchester -15 7 £20,000 -9.09% 4
Basingstoke +11 6 £17,000 -43.33%

IT Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 November 2014, IT jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title.

1 656 (87.94%) Windows
2 451 (60.46%) Active Directory
3 414 (55.50%) Microsoft
4 296 (39.68%) Windows Server 2008
5 281 (37.67%) VMware
6 279 (37.40%) MS Exchange
7 251 (33.65%) MS Excel
8 235 (31.50%) Windows 7
9 230 (30.83%) MS Office
10 209 (28.02%) VMware Infrastructure
11 188 (25.20%) Microsoft Certification
12 183 (24.53%) Firewall
13 176 (23.59%) Windows XP
14 174 (23.32%) Windows Server 2003
15 173 (23.19%) DNS
16 170 (22.79%) TCP/IP
17 167 (22.39%) Windows Server 2012
18 153 (20.51%) Windows 8
19 144 (19.30%) Cisco
20 138 (18.50%) Citrix
21 117 (15.68%) Hyper-V
22 115 (15.42%) WAN
23 113 (15.15%) VPN
23 113 (15.15%) LAN
23 113 (15.15%) ITIL
23 113 (15.15%) SQL
24 111 (14.88%) DHCP
25 109 (14.61%) SQL Server
26 108 (14.48%) MCSE
27 97 (13.00%) Exchange Server 2010

IT Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 November 2014, IT jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 279 (37.40%) MS Exchange
2 97 (13.00%) Exchange Server 2010
3 87 (11.66%) Exchange Server 2007
4 58 (7.77%) Exchange Server 2013
5 43 (5.76%) SharePoint
6 37 (4.96%) IIS
7 28 (3.75%) Exchange Server 2003
8 27 (3.62%) Lync
9 20 (2.68%) Blackberry Enterprise Server
10 9 (1.21%) IBM Notes
10 9 (1.21%) Apache
11 4 (0.54%) Lotus Domino
11 4 (0.54%) Confluence
11 4 (0.54%) SharePoint 2013
12 3 (0.40%) Tomcat
13 2 (0.27%) Office Communications Server
14 1 (0.13%) Moodle
14 1 (0.13%) SharePoint 2010
14 1 (0.13%) Joomla!
14 1 (0.13%) WordPress
Applications
1 251 (33.65%) MS Excel
2 230 (30.83%) MS Office
3 2 (0.27%) AutoCAD
3 2 (0.27%) MS PowerPoint
4 1 (0.13%) Spreadsheet
4 1 (0.13%) Adobe Creative Suite
4 1 (0.13%) MS Project
4 1 (0.13%) Acrobat
Business Applications
1 5 (0.67%) Dynamics NAV
2 3 (0.40%) Dynamics CRM
3 1 (0.13%) Dynamics AX
Cloud Services
1 39 (5.23%) Office 365
2 11 (1.47%) Microsoft Azure
3 7 (0.94%) Google Apps
4 5 (0.67%) Cloud Computing
5 4 (0.54%) SaaS
6 2 (0.27%) Route 53
6 2 (0.27%) Amazon ELB
6 2 (0.27%) Amazon AWS
7 1 (0.13%) Taleo
Communications & Networking
1 183 (24.53%) Firewall
2 173 (23.19%) DNS
3 170 (22.79%) TCP/IP
4 115 (15.42%) WAN
5 113 (15.15%) LAN
5 113 (15.15%) VPN
6 111 (14.88%) DHCP
7 84 (11.26%) SAN
8 58 (7.77%) VoIP
9 47 (6.30%) Wireless
10 39 (5.23%) Internet
11 26 (3.49%) Cisco ASA
12 23 (3.08%) iSCSI
13 21 (2.82%) NAS
14 19 (2.55%) Wi-Fi
15 16 (2.14%) VLAN
16 14 (1.88%) Cisco IOS
17 13 (1.74%) Fibre Channel
18 10 (1.34%) Intranet
18 10 (1.34%) Ethernet
Database & Business Intelligence
1 109 (14.61%) SQL Server
2 25 (3.35%) SQL Server 2008
3 15 (2.01%) Crystal Reports
4 10 (1.34%) SQL Server 2012
5 6 (0.80%) MySQL
5 6 (0.80%) SQL Server Reporting Services
5 6 (0.80%) SQL Server 2005
6 5 (0.67%) MS Access
7 3 (0.40%) SQL Server Integration Services
7 3 (0.40%) Relational Database
8 2 (0.27%) Oracle Database
8 2 (0.27%) PostgreSQL
8 2 (0.27%) Oracle Reports
9 1 (0.13%) OLAP
9 1 (0.13%) Text Mining
9 1 (0.13%) SQL Server 2000
9 1 (0.13%) Business Intelligence Development Studio
9 1 (0.13%) Big Data
Development Applications
1 5 (0.67%) JIRA
2 1 (0.13%) Team Foundation Server
2 1 (0.13%) MSI
General
1 55 (7.37%) Finance
2 20 (2.68%) Banking
3 19 (2.55%) Telecoms
4 10 (1.34%) Retail
4 10 (1.34%) Advertising
5 8 (1.07%) Legal
5 8 (1.07%) French Language
6 7 (0.94%) Manufacturing
7 5 (0.67%) Law
7 5 (0.67%) Pharmaceutical
8 4 (0.54%) Publishing
8 4 (0.54%) Games
9 3 (0.40%) German Language
9 3 (0.40%) Marketing
10 2 (0.27%) Italian Language
10 2 (0.27%) Billing
10 2 (0.27%) Financial Institution
10 2 (0.27%) Back Office
10 2 (0.27%) Electronics
11 1 (0.13%) Aerospace
Libraries, Frameworks & Software Standards
1 6 (0.80%) HTML
1 6 (0.80%) Middleware
2 5 (0.67%) WebCenter
2 5 (0.67%) COM
3 4 (0.54%) XML
4 3 (0.40%) J2EE
4 3 (0.40%) Web Services
4 3 (0.40%) JSON
4 3 (0.40%) X-Windows
5 2 (0.27%) JCE
5 2 (0.27%) LAMP
5 2 (0.27%) Hibernate
5 2 (0.27%) WAP
5 2 (0.27%) CSS
6 1 (0.13%) .NET
6 1 (0.13%) CORBA
6 1 (0.13%) Software Packaging
Miscellaneous
1 58 (7.77%) Blackberry
2 35 (4.69%) iPhone
3 18 (2.41%) Computer Science
3 18 (2.41%) Analytical Skills
4 12 (1.61%) iPad
5 8 (1.07%) Hedge funds
5 8 (1.07%) Management Information System
5 8 (1.07%) EPoS
6 7 (0.94%) PDA
6 7 (0.94%) Robotics
6 7 (0.94%) Video Conferencing
7 6 (0.80%) Clustering
8 5 (0.67%) Smartphone
8 5 (0.67%) Thin Client
8 5 (0.67%) Fat Client
9 4 (0.54%) Mathematics
9 4 (0.54%) Open Source
9 4 (0.54%) AS400
9 4 (0.54%) CCTV
10 3 (0.40%) PKI
Operating Systems
1 656 (87.94%) Windows
2 296 (39.68%) Windows Server 2008
3 235 (31.50%) Windows 7
4 176 (23.59%) Windows XP
5 174 (23.32%) Windows Server 2003
6 167 (22.39%) Windows Server 2012
7 153 (20.51%) Windows 8
8 77 (10.32%) Linux
9 50 (6.70%) Windows Vista
10 33 (4.42%) Android
11 29 (3.89%) Mac OS X
12 24 (3.22%) Mac OS
13 20 (2.68%) UNIX
14 17 (2.28%) Apple iOS
15 16 (2.14%) CentOS
16 14 (1.88%) Red Hat Enterprise Linux
17 9 (1.21%) Windows 2000 Server
17 9 (1.21%) Ubuntu
18 7 (0.94%) SUSE
19 6 (0.80%) Debian
Processes & Methodologies
1 113 (15.15%) ITIL
2 35 (4.69%) Disaster Recovery
3 33 (4.42%) Service Management
4 26 (3.49%) CRM
5 25 (3.35%) Change Management
6 23 (3.08%) Service Delivery
7 22 (2.95%) Migration
8 19 (2.55%) Asset Management
9 17 (2.28%) Mentoring
10 16 (2.14%) Kalman Filter
11 15 (2.01%) Time Management
12 14 (1.88%) ERP
13 13 (1.74%) Project Management
14 10 (1.34%) Incident Management
14 10 (1.34%) Mobile Device Management
15 9 (1.21%) Server Monitoring
15 9 (1.21%) Problem Management
16 8 (1.07%) Configuration Management
17 7 (0.94%) Process Management
17 7 (0.94%) ITSM
Programming Languages
1 113 (15.15%) SQL
2 15 (2.01%) C
3 13 (1.74%) PowerShell
4 10 (1.34%) PHP
5 9 (1.21%) Java
6 7 (0.94%) Python
7 6 (0.80%) VBScript
8 5 (0.67%) Perl
9 3 (0.40%) VB
10 2 (0.27%) VBA
10 2 (0.27%) Bash Shell
11 1 (0.13%) Shell Script
11 1 (0.13%) AWK
11 1 (0.13%) VB6
11 1 (0.13%) VB.NET
11 1 (0.13%) C#
Qualifications
1 188 (25.20%) Microsoft Certification
2 108 (14.48%) MCSE
3 88 (11.80%) MCSA
4 86 (11.53%) MCP
5 82 (10.99%) MCITP
6 68 (9.12%) MCTS
7 66 (8.85%) Degree
8 60 (8.04%) Cisco Certification
9 40 (5.36%) CCNA
10 21 (2.82%) ITIL Certification
11 16 (2.14%) Security Cleared
12 15 (2.01%) VMware Certified Professional (VCP)
13 12 (1.61%) SC Cleared
14 10 (1.34%) CCA
14 10 (1.34%) Citrix Certification
14 10 (1.34%) CCNP
14 10 (1.34%) HND
15 7 (0.94%) HNC
16 6 (0.80%) NCDA
16 6 (0.80%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 65 (8.71%) SLA
2 3 (0.40%) ISO/IEC 27001
3 2 (0.27%) Sarbanes-Oxley
3 2 (0.27%) QA
4 1 (0.13%) HL7
4 1 (0.13%) DICOM
4 1 (0.13%) COBIT
System Software
1 451 (60.46%) Active Directory
2 209 (28.02%) VMware Infrastructure
3 117 (15.68%) Hyper-V
4 38 (5.09%) XenApp
4 38 (5.09%) vSphere
5 26 (3.49%) VMware ESXi
6 20 (2.68%) VMware ESX
7 18 (2.41%) XenDesktop
8 14 (1.88%) Terminal Services
9 9 (1.21%) VMware Server
10 6 (0.80%) Terminal Server
10 6 (0.80%) Microsoft App-V
11 3 (0.40%) Xen
11 3 (0.40%) UAG
12 2 (0.27%) Microsoft Virtual Server
13 1 (0.13%) VMware Workstation
13 1 (0.13%) Firmware
13 1 (0.13%) XenServer
Systems Management
1 31 (4.16%) Backup Exec
2 29 (3.89%) SCCM
3 10 (1.34%) Norton AntiVirus
3 10 (1.34%) WSUS
4 7 (0.94%) SCOM
5 6 (0.80%) McAfee ePO
6 4 (0.54%) FortiGate
7 2 (0.27%) Symantec Enterprise Vault
7 2 (0.27%) SCOrch
7 2 (0.27%) Tivoli
7 2 (0.27%) Tivoli Storage Manager
7 2 (0.27%) Nagios
8 1 (0.13%) MIMEsweeper
8 1 (0.13%) NetBackup
8 1 (0.13%) SCVMM
8 1 (0.13%) Sysprep
8 1 (0.13%) Ansible
8 1 (0.13%) Opsview
8 1 (0.13%) Puppet
Vendors
1 414 (55.50%) Microsoft
2 281 (37.67%) VMware
3 144 (19.30%) Cisco
4 138 (18.50%) Citrix
5 72 (9.65%) HP
5 72 (9.65%) Apple
6 39 (5.23%) Juniper
7 38 (5.09%) Symantec
8 32 (4.29%) Dell
9 27 (3.62%) EMC
10 26 (3.49%) NetApp
11 24 (3.22%) Red Hat
12 19 (2.55%) IBM
13 17 (2.28%) Oracle
13 17 (2.28%) Mitel
13 17 (2.28%) Veeam
14 15 (2.01%) WatchGuard
15 14 (1.88%) SonicWALL
16 13 (1.74%) Meru Networks
17 11 (1.47%) McAfee
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £23000 - £29000 per annum
Posted: 1 hour ago
Greater Manchester
Harvey Nash plc
Salary: £26000 - £36000 per annum + Excellent Benefits
Posted: 5 hours ago
Watford, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 8 hours ago
Warrington, Cheshire
Oscar Associates (UK) Ltd
Salary: £23000 - £28000 per annum + Car, Benefits
Posted: 2 days ago
Heywood, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Car, Benefits
Posted: 2 days ago
East Sussex
ARC IT Recruitment Ltd
Salary: £22000 - £26000 Per Annum
Posted: 2 days ago
City, London
Oho Group Ltd.
Salary: £28000 to £33000 per annum - Excellent Benefits and Environment
Posted: 3 days ago
West London
Focus IT Recruitment
Salary: From £25,000 to £32,000 per annum
Posted: 3 days ago
Nottingham, Nottinghamshire
Portfolio Recruit
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago
London
Harvey Nash plc
Salary: £24000 - £27000 per annum
Posted: 3 days ago
London
Learning4You
Salary: From £21,000 to £28,000 per annum
Posted: 3 days ago
Bury St. Edmunds, Suffolk
Cooper Lomaz Recruitment Ltd
Salary: £23k - 28k per year
Posted: 3 days ago
Fleet, Hampshire
Owen Daniels Consultancy
Salary: From £17,000 to £22,000 per annum £22,000 PLUS BENS
Posted: 3 days ago
London
JM
Salary: £28000 - £38000 per annum + Excellent Benefits Package
Posted: 3 days ago
Middlesex
Oscar Associates (UK) Ltd
Salary: £22000 - £26000 per annum + Benefits
Posted: 3 days ago
Hull, North Humberside
HAYS INFORMATION TECHNOLOGY
Posted: 4 days ago
Wrexham, Clwyd
Shortlist Recruitment Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: 4 days ago
Croydon, Surrey
@ITS
Salary: From £20,000 to £23,000 per annum + Benefits
Posted: 4 days ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 4 days ago
Reading, Berkshire
Centric Resource
Salary: From £17,000 to £20,000 per annum + Benefits
Posted: 5 days ago