The table below looks at the statistics for the IT Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
IT Support
Rank 224 215 236
Rank change year-on-year
-9 +21
Permanent jobs requiring an IT Support 1577 1698 1571
As % of all permanent IT jobs located in the UK 1.53% 1.53% 1.31%
As % of the Job Titles category 1.59% 1.59% 1.36%
Number of salaries quoted 1437 1490 1354
Average salary £26,500 £26,000 £26,500
Average salary % change year-on-year
+1.92% -1.88%
90% offered a salary of more than £19,500 £20,000 £19,500
10% offered a salary of more than £40,000 £40,000 £40,000
UK excluding London average salary £25,500 £25,000 £24,500
% change year-on-year
+2.00% +2.04%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99438 106716 115504
As % of all permanent IT jobs located in the UK 96.25% 96.46% 96.40%
Number of salaries quoted 83514 87039 93609
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the UK

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support within the UK.

IT Support Salary Trend in the UK

IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support over the 3 months to 30 April 2016 within the UK.

IT Support Salary Histogram in the UK

IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the UK over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 1473 £26,500 +1.92% 198
London -62 470 £30,000 - 50
South East -1 387 £26,500 +6.00% 40
North West +33 130 £24,250 -1.78% 23
Yorkshire +20 113 £22,750 +1.11% 20
South West +7 109 £24,500 +6.52% 12
East of England +8 97 £25,500 +2.00% 16
Surrey +29 92 £27,500 +1.85% 7
Hampshire +26 92 £26,250 +8.24% 10
West Midlands -16 86 £26,000 - 26
West Yorkshire +14 76 £23,000 +2.22% 8
East Midlands +18 70 £26,500 +23.25% 9
Berkshire -10 68 £26,500 -4.50% 10
City of London -1 65 £29,000 -5.69% 9
Leeds +11 50 £25,000 +18.20% 5
Manchester -7 50 £26,500 +8.16% 12
West Sussex +3 46 £27,500 +13.40% 4
Bristol +21 42 £26,000 +8.33% 3
Cheshire +30 38 £22,000 -12.00% 6
Hertfordshire +12 38 £26,500 -1.85% 7
Birmingham -6 33 £25,500 -10.52% 7
East Sussex +22 30 £25,000 -5.66% 1
Essex +21 28 £26,500 +13.97% 2
Nottinghamshire +18 27 £25,000 +11.11% 4
Guildford +2 26 £22,500 -14.28% 1
Scotland -21 25 £27,500 +22.22% 7
Kent -31 24 £29,000 +5.45%
Nottingham +21 23 £25,500 +13.33% 3
Reading -5 22 £24,500 +8.88% 3
South Yorkshire +23 21 £19,500 -4.87% 5

IT Support
Top 30 Related IT Skills

For the 6 months to 30 April 2016, IT jobs within the UK that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 2169 (70.10%) Windows
2 1667 (53.88%) Active Directory
3 1462 (47.25%) Microsoft
4 1023 (33.06%) Windows Server
5 949 (30.67%) MS Office
6 894 (28.89%) MS Excel
7 874 (28.25%) MS Exchange
8 840 (27.15%) Windows 7
9 804 (25.99%) Windows Server 2008
10 740 (23.92%) VMware
11 639 (20.65%) Windows Server 2012
12 623 (20.14%) ITIL
13 438 (14.16%) VMware Infrastructure
14 429 (13.87%) Windows 8
15 427 (13.80%) Citrix
16 421 (13.61%) Office 365
17 415 (13.41%) SQL
18 395 (12.77%) Exchange Server 2010
19 388 (12.54%) TCP/IP
20 381 (12.31%) Firewall
21 376 (12.15%) DNS
22 364 (11.76%) Cisco
23 362 (11.70%) Finance
24 354 (11.44%) Microsoft Certification
25 343 (11.09%) Degree
26 335 (10.83%) DHCP
27 334 (10.80%) SQL Server
28 326 (10.54%) SLA
29 319 (10.31%) Windows XP
30 312 (10.08%) Hyper-V

IT Support
Top Related IT Skills by Category

For the 6 months to 30 April 2016, IT jobs within the UK that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 874 (28.25%) MS Exchange
2 395 (12.77%) Exchange Server 2010
3 266 (8.60%) Exchange Server 2013
4 208 (6.72%) SharePoint
5 161 (5.20%) Exchange Server 2007
6 128 (4.14%) IIS
7 114 (3.68%) Skype for Business
8 56 (1.81%) Blackberry Enterprise Server
8 56 (1.81%) Exchange Server 2003
9 40 (1.29%) Apache
10 25 (0.81%) SharePoint 2013
10 25 (0.81%) SharePoint Server
11 20 (0.65%) Tomcat
12 19 (0.61%) CMS
13 18 (0.58%) SharePoint 2010
14 14 (0.45%) IBM Notes
15 10 (0.32%) Confluence
16 9 (0.29%) JBoss
16 9 (0.29%) nginx
17 7 (0.23%) Site Server
Applications
1 949 (30.67%) MS Office
2 894 (28.89%) MS Excel
3 61 (1.97%) MS PowerPoint
4 15 (0.48%) MS Project
5 11 (0.36%) MS Visio
6 10 (0.32%) AutoCAD
7 8 (0.26%) Spreadsheet
8 6 (0.19%) Photoshop
9 5 (0.16%) Acrobat
9 5 (0.16%) Adobe Creative Suite
10 4 (0.13%) Adobe Premiere
10 4 (0.13%) InfoPath
11 3 (0.097%) Revit
12 1 (0.032%) S-PLUS
Business Applications
1 45 (1.45%) Dynamics CRM
2 13 (0.42%) Oracle Applications
3 11 (0.36%) SAP Oil and Gas
4 8 (0.26%) Dynamics GP
5 6 (0.19%) Dynamics NAV
6 5 (0.16%) Dynamics AX
7 4 (0.13%) Unit4 Business World
8 3 (0.097%) CaseMap
8 3 (0.097%) Concordance
8 3 (0.097%) GoldMine
8 3 (0.097%) JDE EnterpriseOne
8 3 (0.097%) LexisNexis TimeMap
8 3 (0.097%) Magento
8 3 (0.097%) Relativity
8 3 (0.097%) WebTrends
9 2 (0.065%) Eikon
9 2 (0.065%) Retail-J
9 2 (0.065%) Sage 200
9 2 (0.065%) SAP Business One
9 2 (0.065%) Visualfiles
Cloud Services
1 421 (13.61%) Office 365
2 74 (2.39%) Microsoft Azure
3 43 (1.39%) Amazon AWS
4 32 (1.03%) Google Apps
4 32 (1.03%) SaaS
5 11 (0.36%) Cloud Computing
6 10 (0.32%) Mimecast
7 7 (0.23%) Google Analytics
8 6 (0.19%) Dropbox
8 6 (0.19%) GitHub
9 5 (0.16%) IaaS
9 5 (0.16%) Trello
10 2 (0.065%) Adobe Creative Cloud
10 2 (0.065%) OneDrive
10 2 (0.065%) PaaS
10 2 (0.065%) Virtual Private Cloud
11 1 (0.032%) Amazon EC2
11 1 (0.032%) Google Cloud Platform
11 1 (0.032%) SuccessFactors
11 1 (0.032%) Yammer
Communications & Networking
1 388 (12.54%) TCP/IP
2 381 (12.31%) Firewall
3 376 (12.15%) DNS
4 335 (10.83%) DHCP
5 306 (9.89%) LAN
6 281 (9.08%) VPN
7 270 (8.73%) WAN
8 205 (6.63%) SAN
9 185 (5.98%) VoIP
10 114 (3.68%) Wireless
11 112 (3.62%) Internet
12 85 (2.75%) VLAN
13 67 (2.17%) Wi-Fi
14 64 (2.07%) Remote Desktop
15 45 (1.45%) NAS
16 38 (1.23%) IP Telephony
17 37 (1.20%) Skype
18 30 (0.97%) SMTP
19 28 (0.90%) FTP
20 25 (0.81%) DMZ
Database & Business Intelligence
1 334 (10.80%) SQL Server
2 79 (2.55%) SQL Server 2008
3 51 (1.65%) MySQL
4 44 (1.42%) SQL Server 2012
5 33 (1.07%) Relational Database
6 25 (0.81%) SQL Server 2005
7 18 (0.58%) MS Access
8 15 (0.48%) SQL Server Reporting Services
9 12 (0.39%) Oracle Database
9 12 (0.39%) PostgreSQL
10 10 (0.32%) Crystal Reports
11 8 (0.26%) SQL Server 2014
12 7 (0.23%) Data Warehouse
12 7 (0.23%) RDBMS
13 6 (0.19%) GIS
13 6 (0.19%) SQL Server Integration Services
14 4 (0.13%) Ingres
15 3 (0.097%) Big Data
15 3 (0.097%) DB2
15 3 (0.097%) Oracle Database 11g
Development Applications
1 26 (0.84%) Visual Studio
2 17 (0.55%) JIRA
3 11 (0.36%) SQL Server Management Studio (SSMS)
4 10 (0.32%) Git (software)
5 9 (0.29%) Subversion
6 7 (0.23%) Jenkins
7 5 (0.16%) Apache Continuum
7 5 (0.16%) Atlassian Bamboo
7 5 (0.16%) Maven
7 5 (0.16%) Mercurial
8 2 (0.065%) VSS/SourceSafe
9 1 (0.032%) Ant
9 1 (0.032%) Redmine
9 1 (0.032%) TeamCity
9 1 (0.032%) Toad
General
1 362 (11.70%) Finance
2 109 (3.52%) Retail
3 98 (3.17%) Telecoms
4 91 (2.94%) Legal
5 83 (2.68%) Banking
6 81 (2.62%) Law
7 71 (2.29%) Manufacturing
8 50 (1.62%) Marketing
9 41 (1.33%) Advertising
10 23 (0.74%) Front Office
11 21 (0.68%) Back Office
12 20 (0.65%) French Language
12 20 (0.65%) Investment Banking
13 18 (0.58%) German Language
13 18 (0.58%) Pharmaceutical
14 17 (0.55%) Automotive
14 17 (0.55%) Financial Institution
15 15 (0.48%) Electronics
15 15 (0.48%) Games
16 11 (0.36%) Publishing
Libraries, Frameworks & Software Standards
1 86 (2.78%) .NET
2 68 (2.20%) HTML
3 53 (1.71%) CSS
4 42 (1.36%) Web Services
5 29 (0.94%) ASP.NET
6 28 (0.90%) XML
7 23 (0.74%) Software Packaging
8 22 (0.71%) MAPI
9 19 (0.61%) .NET Framework
10 12 (0.39%) EDI
11 11 (0.36%) COM
12 10 (0.32%) jQuery
13 8 (0.26%) LAMP
14 7 (0.23%) ASP.NET 2.0
14 7 (0.23%) ASP.NET Web Forms
14 7 (0.23%) Entity Framework
15 5 (0.16%) AngularJS
15 5 (0.16%) CGI
15 5 (0.16%) HTML5
15 5 (0.16%) XML Messaging
Miscellaneous
1 193 (6.24%) Analytical Skills
2 162 (5.24%) Blackberry
3 128 (4.14%) Driving Licence
4 126 (4.07%) iPhone
5 124 (4.01%) Computer Science
6 66 (2.13%) Data Centre
7 65 (2.10%) Management Information System
8 54 (1.75%) EPoS
9 51 (1.65%) Hedge funds
10 49 (1.58%) Video Conferencing
11 46 (1.49%) iPad
12 42 (1.36%) Replication
13 41 (1.33%) Clustering
14 35 (1.13%) Mathematics
15 33 (1.07%) Fat Client
15 33 (1.07%) Thin Client
16 25 (0.81%) PDA
17 23 (0.74%) Client/Server
18 20 (0.65%) User Experience
19 17 (0.55%) Smartphone
Operating Systems
1 2169 (70.10%) Windows
2 1023 (33.06%) Windows Server
3 840 (27.15%) Windows 7
4 804 (25.99%) Windows Server 2008
5 639 (20.65%) Windows Server 2012
6 429 (13.87%) Windows 8
7 319 (10.31%) Windows XP
8 305 (9.86%) Linux
9 293 (9.47%) Windows Server 2003
10 201 (6.50%) Windows 10
11 137 (4.43%) Android
12 84 (2.71%) Apple iOS
13 83 (2.68%) Mac OS X
14 75 (2.42%) Unix
15 65 (2.10%) Windows Vista
16 39 (1.26%) Mac OS
17 26 (0.84%) CentOS
18 21 (0.68%) Red Hat Enterprise Linux
19 20 (0.65%) Ubuntu
19 20 (0.65%) Windows 2000 Server
Processes & Methodologies
1 623 (20.14%) ITIL
2 145 (4.69%) Service Delivery
3 126 (4.07%) Disaster Recovery
3 126 (4.07%) Service Management
4 103 (3.33%) Mentoring
5 102 (3.30%) CRM
6 96 (3.10%) Continuous Improvement
6 96 (3.10%) Incident Management
7 95 (3.07%) Problem Management
8 90 (2.91%) Project Management
9 81 (2.62%) Time Management
10 73 (2.36%) ERP
11 62 (2.00%) Change Management
12 61 (1.97%) ITSM
13 49 (1.58%) Line Management
14 46 (1.49%) Information Security
14 46 (1.49%) Kalman Filter
15 42 (1.36%) Mobile Device Management
16 39 (1.26%) Migration
17 35 (1.13%) Asset Management
Programming Languages
1 415 (13.41%) SQL
2 147 (4.75%) PowerShell
3 72 (2.33%) C#
4 53 (1.71%) JavaScript
5 51 (1.65%) C
6 49 (1.58%) Java
7 47 (1.52%) Perl
8 45 (1.45%) VBScript
9 40 (1.29%) VB
10 34 (1.10%) Python
11 24 (0.78%) Shell Script
12 22 (0.71%) PHP
12 22 (0.71%) VBA
13 21 (0.68%) Bash Shell
14 20 (0.65%) T-SQL
14 20 (0.65%) VB.NET
15 14 (0.45%) C++
16 8 (0.26%) Ruby
17 5 (0.16%) PL/SQL
18 4 (0.13%) Progress 4GL
Qualifications
1 354 (11.44%) Microsoft Certification
2 343 (11.09%) Degree
3 216 (6.98%) MCSE
4 135 (4.36%) MCSA
5 132 (4.27%) MCP
6 104 (3.36%) Cisco Certification
7 100 (3.23%) MCITP
8 98 (3.17%) CCNA
9 76 (2.46%) ITIL Certification
10 57 (1.84%) VMware Certified Professional (VCP)
11 48 (1.55%) Security Cleared
12 39 (1.26%) MCTS
13 32 (1.03%) A+ Certification
14 28 (0.90%) HND
15 26 (0.84%) DBS Check
16 25 (0.81%) ITIL Foundation Certificate
17 19 (0.61%) MCDST
18 18 (0.58%) CCNP
18 18 (0.58%) PhD
18 18 (0.58%) SC Cleared
Quality Assurance & Compliance
1 326 (10.54%) SLA
2 31 (1.00%) ISO/IEC 27001
3 28 (0.90%) QA
4 10 (0.32%) COBIT
5 7 (0.23%) ISO27002
6 6 (0.19%) Sarbanes-Oxley
7 3 (0.097%) SNOMED CT
8 2 (0.065%) PCI DSS
9 1 (0.032%) DICOM
9 1 (0.032%) GxP
9 1 (0.032%) PMBOK
9 1 (0.032%) RMADS
System Software
1 1667 (53.88%) Active Directory
2 438 (14.16%) VMware Infrastructure
3 312 (10.08%) Hyper-V
4 133 (4.30%) XenApp
5 80 (2.59%) vSphere
6 59 (1.91%) VMware ESXi
7 49 (1.58%) XenDesktop
8 48 (1.55%) VMware ESX
9 42 (1.36%) Terminal Services
10 32 (1.03%) VMware Workstation
11 22 (0.71%) XenServer
12 17 (0.55%) NFS
13 13 (0.42%) Terminal Server
14 10 (0.32%) Microsoft App-V
14 10 (0.32%) Xen
15 8 (0.26%) Firmware
16 7 (0.23%) BitLocker
16 7 (0.23%) Forefront TMG
16 7 (0.23%) ISA Server
16 7 (0.23%) vCloud
Systems Management
1 178 (5.75%) SCCM
2 79 (2.55%) Backup Exec
3 46 (1.49%) SCOM
4 43 (1.39%) WSUS
5 21 (0.68%) Nagios
6 19 (0.61%) Norton AntiVirus
7 12 (0.39%) Microsoft Data Protection Manager
7 12 (0.39%) Systems Management Server (SMS)
7 12 (0.39%) XenMobile
8 10 (0.32%) Ansible
8 10 (0.32%) HP SIM
8 10 (0.32%) McAfee ePO
9 9 (0.29%) Casper Suite
10 8 (0.26%) SCVMM
11 7 (0.23%) Zenoss
12 6 (0.19%) Cacti
12 6 (0.19%) HP Data Protector
12 6 (0.19%) Windows Intune
13 5 (0.16%) AirWatch
13 5 (0.16%) SCSM
Vendors
1 1462 (47.25%) Microsoft
2 740 (23.92%) VMware
3 427 (13.80%) Citrix
4 364 (11.76%) Cisco
5 144 (4.65%) Apple
6 125 (4.04%) HP
7 97 (3.14%) Dell
8 91 (2.94%) Oracle
9 68 (2.20%) Veeam
10 59 (1.91%) Google
11 47 (1.52%) IBM
12 45 (1.45%) Symantec
13 44 (1.42%) Avaya
14 35 (1.13%) EMC
14 35 (1.13%) Intel Security
15 30 (0.97%) Adobe
15 30 (0.97%) Red Hat
16 29 (0.94%) SAP
17 26 (0.84%) Draytek
17 26 (0.84%) Sophos
Birmingham, West Midlands (County)
Michael Page Technology
Salary: £23000 - £24000 per annum + 20% shift allowance + Benefits
Posted: 21 hours ago
West Sussex
ARC IT Recruitment Ltd
Salary: £40000 Per Annum
Posted: Yesterday
Bolton, Lancashire
Senitor Associates
Salary: £18000 - £25000 per annum
Posted: Yesterday
City, London
Dunsdon Rose
Salary: From £30,000 to £40,000 per annum Bonus + Benefits Package
Posted: Yesterday
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £20000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Rullion IT Plus
Posted: Yesterday
City, London
Ashdown IT
Salary: £34000 - £37000 per annum
Posted: Yesterday
City, London
Ashdown IT
Salary: £38000 - £40000 per annum
Posted: Yesterday
Glasgow, Lanarkshire
Ashdown IT
Salary: £26000 - £30000 per annum + car + fuel card
Posted: Yesterday
Cambridgeshire
Greywood Associates Limited
Salary: £30000 - £35000 per annum + Benefits
Posted: Yesterday
Greater Manchester
Foresight Recruitment Solutions Ltd
Salary: From £28,000 to £35,000 per annum
Posted: Yesterday
Crewe, Cheshire
Michael Page Technology
Salary: £22000 - £25000 per annum + benefits
Posted: Yesterday
Southport, Merseyside
Searchability
Salary: £25000 - £28000 per annum
Posted: Yesterday
Cambridge, Cambridgeshire
Oscar
Salary: £20000 - £30000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Oscar
Salary: £26000 - £30000 per annum + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Oscar
Salary: £20000 - £30000 per annum
Posted: Yesterday
South West London
Eligo Recruitment Ltd
Salary: £29000 - £35000 per annum + Extensive Benefits
Posted: Yesterday
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: From £20,000 to £30,000 per annum
Posted: Yesterday
Orpington, Kent
ARC IT Recruitment Ltd
Salary: From £20,000 to £25,000 per annum + Benefits + Training Scheme
Posted: Yesterday
Sheffield, South Yorkshire
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: Yesterday
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £25,000 to £35,000 per annum
Posted: Yesterday
Guernsey, Channel Isles
itecopeople
Salary: salary neg on exp accomodation bonus
Posted: Yesterday
London
CV Screen Ltd
Salary: Up to £21k plus benefits
Posted: Yesterday
Abingdon, Oxfordshire
Bluetownonline
Salary: £20000 per annum
Posted: Yesterday
Leamington Spa, Warwickshire
EasyWebRecruitment.com
Salary: to £18k
Posted: Yesterday
Sheffield, South Yorkshire
RM plc
Salary: £20000 - £25000 per annum + Bonus & Benefits
Posted: Yesterday
Nottingham, Nottinghamshire
Greywood Associates Limited
Salary: £16000 - £22000 per annum + Benefits
Posted: Yesterday
Staines, Middlesex
Greywood Associates Limited
Salary: £50000 - £51000 per annum + bens
Posted: Yesterday
Liverpool, Merseyside
Senitor Associates
Salary: £36000 - £40000 per annum
Posted: Yesterday
Abingdon, Oxfordshire
Rockfield
Salary: From £28,000 to £35,000 per annum including pension, profit share
Posted: Yesterday