The statistics below represent IT jobs advertised across the UK that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 August 2016 with a comparison to same period over 2 years.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
IT Support
Rank 192 229 199
Rank change year-on-year
+37 -30
Permanent jobs requiring an IT Support 1651 1562 1797
As % of all permanent IT jobs located in the UK 1.69% 1.42% 1.55%
As % of the Job Titles category 1.75% 1.48% 1.61%
Number of salaries quoted 1487 1371 1532
Median salary £27,500 £25,750 £26,500
Median salary % change year-on-year
+6.79% -2.83%
90% offered a salary of more than £20,000 £19,250 £20,000
10% offered a salary of more than £43,500 £40,000 £40,000
UK excluding London median salary £25,500 £25,000 £25,000
% change year-on-year
+2.00% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94249 105728 111501
As % of all permanent IT jobs located in the UK 96.37% 96.20% 96.42%
Number of salaries quoted 79336 87614 89975
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend

The demand trend of job ads that featured IT Support in the job title.

IT Support Jobs Demand Trend in the UK

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support within the UK.

IT Support Salary Trend in the UK

IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support over the 3 months to 24 August 2016 within the UK.

IT Support Salary Histogram in the UK

IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +36 1550 £27,500 +5.76% 188
London +40 495 £31,000 +10.71% 47
South East -19 342 £28,000 +12.00% 44
West Midlands +55 153 £23,750 -9.76% 8
Yorkshire +68 144 £24,875 +5.85% 21
South West +66 138 £25,000 +13.63% 23
East of England +27 116 £26,500 - 21
North West -32 86 £22,000 -5.37% 11
City of London +40 85 £32,500 +12.06% 10
West Yorkshire +33 83 £25,000 +11.11% 14
East Midlands +21 77 £23,000 +6.97% 13
Hampshire +9 77 £27,500 +19.56% 10
Birmingham +22 72 £26,198 -4.73% 1
Surrey -12 70 £30,000 +9.09% 10
Berkshire -10 67 £29,500 +18.00% 6
Leeds +49 60 £24,150 -10.55% 9
Hertfordshire +18 41 £26,125 -5.00% 7
Bristol +49 35 £25,000 -4.30% 6
Buckinghamshire +21 33 £23,000 -16.36% 3
West Sussex +10 33 £45,000 +80.00% 5
Wales +22 32 £22,750 +8.33% 1
Nottinghamshire +21 32 £22,500 +2.27% 2
Manchester -36 32 £27,000 +12.50% 6
Cheshire +26 31 £20,000 -13.04% 4
South Yorkshire +30 29 £26,000 +13.04% 2
Wiltshire +22 29 £27,000 +38.46% 4
South Wales +38 28 £22,500 -15.09% 1
Nottingham +32 28 £21,500 -2.27% 2
Cambridgeshire +24 26 £26,500 +17.77% 7
Dorset +21 26 £19,000 +8.57% 2

IT Support Skill Set
Top 30 Related IT Skills

For the 6 months to 24 August 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support in the job title.

1 2198 (68.71%) Windows
2 1690 (52.83%) Active Directory
3 1540 (48.14%) Microsoft
4 1060 (33.14%) Windows Server
5 894 (27.95%) MS Office
6 845 (26.41%) Windows 7
7 840 (26.26%) MS Excel
8 808 (25.26%) MS Exchange
9 760 (23.76%) Windows Server 2008
10 733 (22.91%) VMware
11 705 (22.04%) ITIL
12 634 (19.82%) Windows Server 2012
13 470 (14.69%) Office 365
14 461 (14.41%) VMware Infrastructure
15 454 (14.19%) SQL
16 424 (13.25%) Firewall
17 423 (13.22%) Citrix
18 415 (12.97%) Windows 8
19 381 (11.91%) Cisco
20 357 (11.16%) DNS
21 345 (10.78%) Linux
22 343 (10.72%) TCP/IP
22 343 (10.72%) Degree
23 337 (10.53%) Hyper-V
23 337 (10.53%) SQL Server
24 335 (10.47%) Microsoft Certification
25 332 (10.38%) Exchange Server 2010
26 321 (10.03%) SLA
26 321 (10.03%) Finance
27 301 (9.41%) LAN

IT Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 808 (25.26%) MS Exchange
2 332 (10.38%) Exchange Server 2010
3 234 (7.31%) Exchange Server 2013
4 208 (6.50%) SharePoint
5 148 (4.63%) Exchange Server 2007
6 118 (3.69%) IIS
7 110 (3.44%) Skype for Business
8 61 (1.91%) Blackberry Enterprise Server
9 56 (1.75%) Exchange Server 2003
10 29 (0.91%) Apache
11 23 (0.72%) Tomcat
12 19 (0.59%) SharePoint 2013
13 16 (0.50%) WebSphere
14 15 (0.47%) IBM Notes
15 14 (0.44%) JBoss
16 13 (0.41%) SharePoint Server
17 12 (0.38%) Office Communications Server
18 11 (0.34%) SharePoint 2010
19 10 (0.31%) CMS
20 8 (0.25%) Site Server
Applications
1 894 (27.95%) MS Office
2 840 (26.26%) MS Excel
3 93 (2.91%) MS PowerPoint
4 14 (0.44%) MS Visio
4 14 (0.44%) Spreadsheet
5 10 (0.31%) Adobe Creative Suite
6 9 (0.28%) Photoshop
7 8 (0.25%) AutoCAD
8 4 (0.13%) Acrobat
8 4 (0.13%) MS Project
9 2 (0.063%) Adobe Captivate
10 1 (0.031%) Adobe Illustrator
10 1 (0.031%) Revit
10 1 (0.031%) SPSS
Business Applications
1 33 (1.03%) Dynamics CRM
2 12 (0.38%) SAP Oil and Gas
3 9 (0.28%) Dynamics NAV
4 7 (0.22%) Dynamics GP
5 6 (0.19%) thinkFolio
6 5 (0.16%) Northgate Housing
6 5 (0.16%) Oracle Applications
6 5 (0.16%) Orchard Housing
6 5 (0.16%) SunGard APT
6 5 (0.16%) Unit4 Business World
7 4 (0.13%) Eikon
7 4 (0.13%) Magento
7 4 (0.13%) Sage CRM
8 3 (0.094%) Dynamics AX
8 3 (0.094%) Infor M3
8 3 (0.094%) Remedy ITSM
9 2 (0.063%) GoldMine
9 2 (0.063%) Line 500
9 2 (0.063%) Retail-J
9 2 (0.063%) Sage 1000
Cloud Services
1 470 (14.69%) Office 365
2 80 (2.50%) Microsoft Azure
3 60 (1.88%) Amazon AWS
4 30 (0.94%) Google Apps
5 27 (0.84%) SaaS
6 15 (0.47%) Cloud Computing
7 5 (0.16%) Adobe Creative Cloud
7 5 (0.16%) Mimecast
8 4 (0.13%) Dropbox
9 3 (0.094%) Google Analytics
9 3 (0.094%) Google Drive
9 3 (0.094%) Yammer
10 2 (0.063%) Amazon EC2
10 2 (0.063%) Google Cloud Platform
10 2 (0.063%) IaaS
10 2 (0.063%) OneDrive
10 2 (0.063%) Virtual Private Cloud
11 1 (0.031%) AdWords
11 1 (0.031%) Amazon S3
11 1 (0.031%) GitHub
Communications & Networking
1 424 (13.25%) Firewall
2 357 (11.16%) DNS
3 343 (10.72%) TCP/IP
4 301 (9.41%) LAN
5 297 (9.28%) DHCP
6 277 (8.66%) WAN
7 243 (7.60%) VPN
8 203 (6.35%) VoIP
9 199 (6.22%) SAN
10 115 (3.59%) Internet
10 115 (3.59%) Wireless
11 79 (2.47%) VLAN
12 78 (2.44%) Wi-Fi
13 77 (2.41%) Remote Desktop
14 66 (2.06%) NAS
15 53 (1.66%) IP Telephony
16 36 (1.13%) Skype
17 26 (0.81%) SMTP
18 25 (0.78%) Cisco ASA
19 24 (0.75%) Intranet
Database & Business Intelligence
1 337 (10.53%) SQL Server
2 84 (2.63%) SQL Server 2008
3 45 (1.41%) SQL Server 2012
4 41 (1.28%) SQL Server 2005
5 31 (0.97%) MySQL
6 26 (0.81%) MS Access
7 25 (0.78%) Relational Database
8 21 (0.66%) Crystal Reports
9 18 (0.56%) SQL Server Reporting Services
10 9 (0.28%) Oracle Database
11 8 (0.25%) RDBMS
11 8 (0.25%) SQL Server Integration Services
12 7 (0.22%) Big Data
12 7 (0.22%) FileMaker
13 6 (0.19%) GIS
13 6 (0.19%) QlikView
13 6 (0.19%) SQL Server 2014
14 5 (0.16%) SQL Server 2000
15 4 (0.13%) Data Warehouse
15 4 (0.13%) Oracle Reports
Development Applications
1 25 (0.78%) JIRA
2 12 (0.38%) Visual Studio
3 11 (0.34%) Subversion
4 5 (0.16%) Atlassian Bamboo
4 5 (0.16%) Git (software)
4 5 (0.16%) MSI
5 2 (0.063%) Jenkins
6 1 (0.031%) ProC
6 1 (0.031%) PROIV
6 1 (0.031%) Redmine
6 1 (0.031%) Toad
6 1 (0.031%) Xcode
General
1 321 (10.03%) Finance
2 113 (3.53%) Legal
3 107 (3.34%) Telecoms
4 98 (3.06%) Law
5 97 (3.03%) Manufacturing
6 92 (2.88%) Retail
7 84 (2.63%) Marketing
8 63 (1.97%) Banking
9 46 (1.44%) French Language
10 44 (1.38%) German Language
11 41 (1.28%) Games
12 40 (1.25%) Advertising
13 30 (0.94%) Pharmaceutical
14 26 (0.81%) Electronics
15 23 (0.72%) Back Office
16 18 (0.56%) Automotive
17 14 (0.44%) Front Office
17 14 (0.44%) Publishing
18 9 (0.28%) Financial Institution
18 9 (0.28%) Italian Language
Libraries, Frameworks & Software Standards
1 62 (1.94%) .NET
1 62 (1.94%) HTML
2 56 (1.75%) Web Services
3 40 (1.25%) CSS
4 21 (0.66%) XML
5 20 (0.63%) .NET Framework
6 18 (0.56%) ASP.NET
7 16 (0.50%) MAPI
7 16 (0.50%) Software Packaging
8 10 (0.31%) JSP
9 8 (0.25%) COM
9 8 (0.25%) Entity Framework
10 7 (0.22%) ASP.NET Web Forms
10 7 (0.22%) LAMP
10 7 (0.22%) Middleware
11 5 (0.16%) EDI
11 5 (0.16%) JSON
12 4 (0.13%) ASP.NET 2.0
12 4 (0.13%) FIX Protocol
12 4 (0.13%) LINQ
Miscellaneous
1 189 (5.91%) Analytical Skills
2 181 (5.66%) Driving Licence
3 176 (5.50%) Blackberry
4 116 (3.63%) Computer Science
5 115 (3.59%) iPhone
6 78 (2.44%) Data Centre
7 65 (2.03%) Management Information System
8 58 (1.81%) Clustering
9 57 (1.78%) Smartphone
10 47 (1.47%) iPad
11 44 (1.38%) Mathematics
12 43 (1.34%) Video Conferencing
13 40 (1.25%) Fat Client
13 40 (1.25%) Hedge funds
13 40 (1.25%) Thin Client
14 35 (1.09%) Replication
15 27 (0.84%) Mobile Computing
16 24 (0.75%) Client/Server
17 23 (0.72%) EPoS
18 17 (0.53%) PDA
Operating Systems
1 2198 (68.71%) Windows
2 1060 (33.14%) Windows Server
3 845 (26.41%) Windows 7
4 760 (23.76%) Windows Server 2008
5 634 (19.82%) Windows Server 2012
6 415 (12.97%) Windows 8
7 345 (10.78%) Linux
8 299 (9.35%) Windows 10
9 270 (8.44%) Windows Server 2003
10 211 (6.60%) Windows XP
11 146 (4.56%) Android
12 99 (3.09%) Unix
13 98 (3.06%) Apple iOS
14 95 (2.97%) Mac OS X
15 60 (1.88%) Windows Vista
16 41 (1.28%) CentOS
17 34 (1.06%) Mac OS
17 34 (1.06%) Ubuntu
18 28 (0.88%) Windows Mobile
19 18 (0.56%) Red Hat Enterprise Linux
Processes & Methodologies
1 705 (22.04%) ITIL
2 157 (4.91%) Service Delivery
3 146 (4.56%) Service Management
4 111 (3.47%) Project Management
5 110 (3.44%) Disaster Recovery
6 97 (3.03%) CRM
7 96 (3.00%) Incident Management
8 94 (2.94%) Continuous Improvement
9 89 (2.78%) Mentoring
10 86 (2.69%) Change Management
11 73 (2.28%) Problem Management
12 71 (2.22%) Time Management
13 67 (2.09%) ERP
13 67 (2.09%) ITSM
14 65 (2.03%) Mobile Device Management
15 64 (2.00%) Line Management
16 60 (1.88%) Virtual Environments
17 53 (1.66%) Asset Management
18 47 (1.47%) Logistics
19 46 (1.44%) ITIL V3
Programming Languages
1 454 (14.19%) SQL
2 130 (4.06%) PowerShell
3 56 (1.75%) C#
4 46 (1.44%) Java
5 40 (1.25%) VBScript
6 39 (1.22%) C
7 36 (1.13%) JavaScript
8 34 (1.06%) VB
9 32 (1.00%) Python
10 26 (0.81%) Perl
11 23 (0.72%) VBA
12 21 (0.66%) T-SQL
13 20 (0.63%) PHP
14 17 (0.53%) Bash Shell
15 16 (0.50%) C++
15 16 (0.50%) PL/SQL
16 14 (0.44%) Shell Script
17 12 (0.38%) VB.NET
18 5 (0.16%) Progress 4GL
18 5 (0.16%) Ruby
Qualifications
1 343 (10.72%) Degree
2 335 (10.47%) Microsoft Certification
3 201 (6.28%) MCSE
4 139 (4.35%) MCSA
5 114 (3.56%) MCP
6 87 (2.72%) ITIL Certification
7 79 (2.47%) Cisco Certification
8 75 (2.34%) CCNA
9 69 (2.16%) MCITP
10 57 (1.78%) Security Cleared
11 31 (0.97%) MCTS
12 30 (0.94%) A+ Certification
13 29 (0.91%) VMware Certified Professional (VCP)
14 23 (0.72%) DBS Check
15 21 (0.66%) ITIL Foundation Certificate
16 20 (0.63%) SC Cleared
17 16 (0.50%) MCDST
18 14 (0.44%) PMI Certification
19 13 (0.41%) CCNP
20 12 (0.38%) Citrix Certification
Quality Assurance & Compliance
1 321 (10.03%) SLA
2 30 (0.94%) ISO/IEC 27001
3 28 (0.88%) QA
4 14 (0.44%) DICOM
4 14 (0.44%) HL7
5 10 (0.31%) PCI DSS
6 7 (0.22%) ISO27002
7 5 (0.16%) COBIT
7 5 (0.16%) ISO 9001
8 3 (0.094%) Data Quality
9 2 (0.063%) SEPA
10 1 (0.031%) GxP
10 1 (0.031%) ISO22301
10 1 (0.031%) PMBOK
10 1 (0.031%) Sarbanes-Oxley
System Software
1 1690 (52.83%) Active Directory
2 461 (14.41%) VMware Infrastructure
3 337 (10.53%) Hyper-V
4 130 (4.06%) XenApp
5 102 (3.19%) vSphere
6 55 (1.72%) VMware ESXi
7 50 (1.56%) VMware ESX
8 49 (1.53%) Terminal Services
9 34 (1.06%) VMware Workstation
10 33 (1.03%) XenDesktop
11 19 (0.59%) Virtual Machines
12 18 (0.56%) Firmware
12 18 (0.56%) XenServer
13 17 (0.53%) Virtual Desktop
14 13 (0.41%) Virtual Servers
15 12 (0.38%) NFS
16 11 (0.34%) Terminal Server
17 9 (0.28%) Microsoft App-V
18 8 (0.25%) Forefront TMG
19 5 (0.16%) Xen
Systems Management
1 171 (5.35%) SCCM
2 63 (1.97%) Backup Exec
3 46 (1.44%) WSUS
4 33 (1.03%) SCOM
5 25 (0.78%) AirWatch
6 21 (0.66%) FortiGate
6 21 (0.66%) Norton AntiVirus
7 15 (0.47%) DameWare
8 11 (0.34%) Nagios
9 10 (0.31%) Casper Suite
9 10 (0.31%) Cisco CUCM
9 10 (0.31%) Microsoft Data Protection Manager
10 9 (0.28%) SCVMM
10 9 (0.28%) Systems Management Server (SMS)
11 8 (0.25%) HP Data Protector
11 8 (0.25%) McAfee ePO
11 8 (0.25%) Microsoft Clustering
11 8 (0.25%) NetBackup
12 6 (0.19%) SCSM
12 6 (0.19%) XenMobile
Vendors
1 1540 (48.14%) Microsoft
2 733 (22.91%) VMware
3 423 (13.22%) Citrix
4 381 (11.91%) Cisco
5 179 (5.60%) Apple
6 152 (4.75%) HP
7 94 (2.94%) Dell
8 93 (2.91%) Oracle
9 63 (1.97%) Veeam
10 62 (1.94%) Google
11 56 (1.75%) Avaya
12 41 (1.28%) IBM
13 37 (1.16%) Red Hat
13 37 (1.16%) Sage
13 37 (1.16%) Sophos
14 36 (1.13%) Adobe
14 36 (1.13%) Mitel
14 36 (1.13%) Symantec
15 28 (0.88%) SAP
16 24 (0.75%) Bloomberg
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £20000 per annum + training & benefits
Posted: 2 hours ago
Devon
Redrock Consulting Ltd
Salary: £20000 - £23000 per annum
Posted: 7 hours ago
Bristol, Avon
Ashdown IT
Salary: £25000 - £30000 per annum + car + benefits
Posted: 5 hours ago
Leeds, West Yorkshire
Spring Technology
Salary: £18000.00 - £25000.00 per annum + + Benefits
Posted: 6 hours ago
High Wycombe, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £30000.00 per annum + Benefits
Posted: 6 hours ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £35000 - £40000 per annum + training & benefits
Posted: 8 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £25,000 to £38,000 per annum
Posted: 3 hours ago
Abingdon, Oxfordshire
Ashdown IT
Salary: £40000 - £60000 per annum + car, pension & healthcare
Posted: 6 hours ago
City, London
Ashdown IT
Salary: £25000 - £30000 per annum + benefits
Posted: 6 hours ago
Sheffield, South Yorkshire
Interaction Recruitment PLC
Salary: Market related
Posted: 7 hours ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £23000 - £30000 per annum + training & benefits
Posted: 2 hours ago
City, London
Ashdown IT
Salary: £25000 - £30000 per annum + 23 days annual leave, bonus
Posted: 5 hours ago
Godalming, Surrey
techfolk Ltd
Salary: From £25,000 to £28,000 per annum + negotiable + benefits in ad
Posted: 8 hours ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £25000 - £27000 per annum + Very generous benefits package
Posted: 8 hours ago
St. Albans, Hertfordshire
Ashdown IT
Salary: £20000 per annum
Posted: Yesterday
Harrow, Middlesex
Class Technology Solutions Ltd
Salary: Up to £32,000 per annum
Posted: 1 hour ago
Bishop's Stortford, Hertfordshire
ninesharp
Salary: £22000 - £25000 per annum + benefits
Posted: Yesterday
Coventry, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 per annum
Posted: Yesterday
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £22000 per annum + training & benefits
Posted: 2 days ago
Worthing, West Sussex
Complete Tech Limited
Salary: Up to £24,000 per annum + company car + other great benefits
Posted: Yesterday
London
Harvey Nash plc
Salary: £25000 - £27000 per annum
Posted: Yesterday
Bradford, West Yorkshire
Coburg Banks IT
Salary: £14000 - £18000 per annum + Healthcare, Pension
Posted: 2 days ago
Northamptonshire
Broster Buchanan
Salary: £25000 - £32000 per annum
Posted: Yesterday
Oxford, Oxfordshire
Ashdown IT
Salary: £50000 - £60000 per annum + company car
Posted: Yesterday
West Sussex
Senitor Associates
Salary: £30000 per annum
Posted: Yesterday
Berkshire
ninesharp
Salary: £22000 - £25000 per annum + bonus, pension, health insurance
Posted: Yesterday
Huntingdon, Cambridgeshire
IT Talent Solutions
Salary: From £10 to £15 per hour
Posted: Yesterday
Leeds, West Yorkshire
Oscar
Salary: £20000 - £24000 per annum
Posted: 22 hours ago
West Drayton, Middlesex
Xist4 IT Recruitment
Salary: £25-30,000+
Posted: Yesterday
City, London
Informatiq Consulting
Salary: benefits package!
Posted: Yesterday