The statistics below represent IT jobs advertised across the UK that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
IT Support
UK
Rank 201 214 194
Rank change year-on-year
+13 -20
Permanent jobs requiring an IT Support 1434 1552 1732
As % of all permanent IT jobs located in the UK 1.71% 1.58% 1.68%
As % of the Job Titles category 1.77% 1.64% 1.74%
Number of salaries quoted 1337 1357 1516
Median salary £26,500 £26,000 £26,500
Median salary % change year-on-year
+1.92% -1.88%
90% offered a salary of more than £20,000 £20,000 £19,875
10% offered a salary of more than £40,000 £42,500 £42,000
UK excluding London median salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81076 94889 99493
As % of all permanent IT jobs located in the UK 96.44% 96.44% 96.68%
Number of salaries quoted 67322 79646 82693
Median salary £45,344 £45,000 £45,000
Median salary % change year-on-year
+0.76% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

IT Support
Jobs Demand Trend

The demand trend of job ads that featured IT Support in the job title.

IT Support Jobs Demand Trend in the UK

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support within the UK.

IT Support Salary Trend in the UK

IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support over the 3 months to 17 January 2017 within the UK.

IT Support Salary Histogram in the UK

IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +9 1320 £26,500 +1.92% 182
London +8 396 £30,500 -0.81% 37
South East +11 306 £26,500 +8.16% 51
North West +11 126 £24,500 +5.37% 25
South West +1 126 £25,000 -10.71% 17
East of England -8 109 £24,000 -12.72% 20
Yorkshire +62 91 £22,500 - 15
City of London +54 80 £33,500 +3.07% 5
Surrey -3 80 £23,000 -8.00% 8
Hampshire +24 77 £26,500 - 16
West Midlands -16 77 £22,500 -1.09% 8
Manchester +6 70 £25,000 +13.63% 18
East Midlands +32 67 £25,500 +6.25% 6
West Yorkshire +56 59 £23,500 +9.30% 11
Berkshire +30 50 £31,750 +2.41% 12
Hertfordshire +24 48 £22,500 -19.64% 8
Leeds +43 36 £22,500 +4.65% 5
Cheshire +12 31 £22,000 - 2
Wiltshire +19 29 £25,000 -21.87% 6
Wales +18 28 £24,750 +32.00% 2
Oxfordshire +14 28 £31,250 +32.97% 4
Southampton +13 28 £31,250 -3.84% 3
Cambridgeshire +17 26 £26,750 -6.14% 9
West Sussex +8 26 £25,750 +11.95%
Northamptonshire +21 24 £27,000 +12.50% 1
Dorset +4 24 £22,250 -20.53% 3
Kent 0 24 £27,500 +19.56% 7
Scotland +20 23 £26,201 -4.72% 4
North East +13 23 £22,500 +3.44% 3
Guildford +18 22 £21,000 -25.00% 1

IT Support Skill Set
Top 30 Related IT Skills

For the 6 months to 17 January 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support in the job title.

1 2089 (71.27%) Windows
2 1498 (51.11%) Active Directory
3 1346 (45.92%) Microsoft
4 964 (32.89%) Windows Server
5 814 (27.77%) MS Office
6 748 (25.52%) Windows 7
7 731 (24.94%) MS Excel
8 716 (24.43%) VMware
9 687 (23.44%) MS Exchange
10 622 (21.22%) Windows Server 2008
11 612 (20.88%) ITIL
12 553 (18.87%) Windows Server 2012
13 510 (17.40%) Office 365
14 412 (14.06%) VMware Infrastructure
14 412 (14.06%) Windows 10
15 391 (13.34%) SQL
16 368 (12.56%) Windows 8
17 363 (12.38%) Firewall
18 353 (12.04%) Citrix
19 348 (11.87%) TCP/IP
20 347 (11.84%) Cisco
21 343 (11.70%) Hyper-V
22 330 (11.26%) LAN
22 330 (11.26%) Finance
23 319 (10.88%) SQL Server
24 305 (10.41%) DNS
25 298 (10.17%) Linux
26 293 (10.00%) WAN
27 285 (9.72%) Degree
28 276 (9.42%) Microsoft Certification

IT Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 687 (23.44%) MS Exchange
2 242 (8.26%) Exchange Server 2010
3 205 (6.99%) Exchange Server 2013
4 186 (6.35%) SharePoint
5 109 (3.72%) Skype for Business
6 96 (3.28%) IIS
7 81 (2.76%) Exchange Server 2007
8 45 (1.54%) Exchange Server 2003
9 26 (0.89%) Blackberry Enterprise Server
10 25 (0.85%) Apache
11 20 (0.68%) IBM Notes
12 17 (0.58%) SharePoint 2013
12 17 (0.58%) WebSphere
13 11 (0.38%) Office Communications Server
13 11 (0.38%) Tomcat
14 10 (0.34%) JBoss
15 8 (0.27%) Elasticsearch
15 8 (0.27%) IBM Domino
16 7 (0.24%) CMS
17 5 (0.17%) SharePoint Server
Applications
1 814 (27.77%) MS Office
2 731 (24.94%) MS Excel
3 60 (2.05%) MS PowerPoint
4 23 (0.78%) MS Visio
5 20 (0.68%) Adobe Creative Suite
6 13 (0.44%) MS Project
7 7 (0.24%) Spreadsheet
8 6 (0.20%) AutoCAD
9 3 (0.10%) Adobe Captivate
9 3 (0.10%) Final Cut Pro
10 2 (0.068%) InfoPath
10 2 (0.068%) Photoshop
11 1 (0.034%) Acrobat
11 1 (0.034%) QuarkXPress
11 1 (0.034%) SOLIDWORKS
Business Applications
1 29 (0.99%) Dynamics CRM
2 11 (0.38%) Eikon
3 8 (0.27%) Orchard Housing
4 7 (0.24%) SAP Oil and Gas
5 6 (0.20%) Dynamics AX
5 6 (0.20%) Line 50
5 6 (0.20%) Northgate Housing
6 5 (0.17%) Dynamics GP
6 5 (0.17%) Sage X3
6 5 (0.17%) SAP Business One
6 5 (0.17%) SunGard APT
6 5 (0.17%) thinkFolio
6 5 (0.17%) Visualfiles
7 4 (0.14%) Dynamics NAV
7 4 (0.14%) SAP ERP
8 3 (0.10%) BusinessWorks
8 3 (0.10%) Salesforce.com CRM
8 3 (0.10%) TIBCO BusinessEvents
8 3 (0.10%) WebTrends
9 2 (0.068%) Summit
Cloud Services
1 510 (17.40%) Office 365
2 105 (3.58%) Microsoft Azure
3 70 (2.39%) Amazon AWS
4 39 (1.33%) SaaS
5 25 (0.85%) Cloud Computing
6 12 (0.41%) G Suite
7 11 (0.38%) Adobe Creative Cloud
8 10 (0.34%) Dropbox
8 10 (0.34%) Google Cloud Platform
8 10 (0.34%) OneDrive
9 8 (0.27%) IaaS
9 8 (0.27%) Mimecast
10 7 (0.24%) Yammer
11 6 (0.20%) Google Analytics
12 4 (0.14%) Basecamp
13 2 (0.068%) Azure Active Directory
14 1 (0.034%) Force.com
14 1 (0.034%) GitHub
14 1 (0.034%) PaaS
14 1 (0.034%) Slack
Communications & Networking
1 363 (12.38%) Firewall
2 348 (11.87%) TCP/IP
3 330 (11.26%) LAN
4 305 (10.41%) DNS
5 293 (10.00%) WAN
6 259 (8.84%) DHCP
7 208 (7.10%) VoIP
8 192 (6.55%) VPN
9 173 (5.90%) SAN
10 134 (4.57%) Internet
11 116 (3.96%) Wi-Fi
12 111 (3.79%) Wireless
13 86 (2.93%) VLAN
14 73 (2.49%) Remote Desktop
15 67 (2.29%) Skype
16 44 (1.50%) IP Telephony
17 37 (1.26%) ADSL
17 37 (1.26%) Cisco IOS
18 35 (1.19%) Cisco ASA
19 33 (1.13%) Network Security
Database & Business Intelligence
1 319 (10.88%) SQL Server
2 81 (2.76%) SQL Server 2008
3 45 (1.54%) SQL Server 2012
4 35 (1.19%) MySQL
4 35 (1.19%) SQL Server 2005
5 24 (0.82%) Crystal Reports
6 23 (0.78%) Relational Database
6 23 (0.78%) SQL Server Reporting Services
7 17 (0.58%) Oracle Database
8 12 (0.41%) GIS
9 11 (0.38%) SQL Server 2014
10 10 (0.34%) MS Access
11 9 (0.31%) Oracle Database 11g
11 9 (0.31%) SQL Server Analysis Services
12 8 (0.27%) RDBMS
13 7 (0.24%) SQL Server Integration Services
14 6 (0.20%) FileMaker
14 6 (0.20%) InfluxDB
14 6 (0.20%) Power BI
15 4 (0.14%) BusinessObjects
Development Applications
1 24 (0.82%) JIRA
2 16 (0.55%) Visual Studio
3 5 (0.17%) MSI
3 5 (0.17%) Subversion
4 4 (0.14%) Bugzilla
4 4 (0.14%) Jenkins
5 3 (0.10%) Atlassian Bamboo
6 2 (0.068%) Bitbucket
6 2 (0.068%) Eclipse
6 2 (0.068%) FrontPage
6 2 (0.068%) Team Foundation Server
7 1 (0.034%) Ant
7 1 (0.034%) Git (software)
7 1 (0.034%) MSTest
7 1 (0.034%) ProC
7 1 (0.034%) PROIV
7 1 (0.034%) SQL Server Management Studio (SSMS)
7 1 (0.034%) Xcode
General
1 330 (11.26%) Finance
2 133 (4.54%) Telecoms
3 114 (3.89%) Retail
4 105 (3.58%) Legal
5 101 (3.45%) Manufacturing
6 91 (3.10%) Law
7 76 (2.59%) Banking
8 67 (2.29%) Marketing
9 41 (1.40%) Advertising
10 36 (1.23%) Games
11 22 (0.75%) Back Office
11 22 (0.75%) German Language
12 20 (0.68%) Electronics
13 19 (0.65%) Pharmaceutical
14 16 (0.55%) French Language
15 15 (0.51%) Financial Institution
16 13 (0.44%) Publishing
17 11 (0.38%) Front Office
18 9 (0.31%) Italian Language
19 8 (0.27%) Multimedia
Libraries, Frameworks & Software Standards
1 51 (1.74%) Web Services
2 49 (1.67%) HTML
3 38 (1.30%) .NET
4 32 (1.09%) CSS
5 20 (0.68%) Software Packaging
6 16 (0.55%) XML
7 14 (0.48%) LAMP
8 12 (0.41%) JSP
9 11 (0.38%) EDI
10 8 (0.27%) ASP.NET
11 6 (0.20%) Middleware
12 5 (0.17%) .NET Framework
12 5 (0.17%) LINQ
13 4 (0.14%) COM
13 4 (0.14%) HTML5
14 3 (0.10%) FpML
14 3 (0.10%) Hibernate
14 3 (0.10%) JMS
14 3 (0.10%) WebSphere MQ
14 3 (0.10%) XSLT
Miscellaneous
1 165 (5.63%) Analytical Skills
2 132 (4.50%) Driving Licence
3 94 (3.21%) Blackberry
4 84 (2.87%) Computer Science
5 75 (2.56%) Fat Client
5 75 (2.56%) Thin Client
6 68 (2.32%) iPad
7 64 (2.18%) Video Conferencing
8 63 (2.15%) iPhone
9 60 (2.05%) Data Centre
9 60 (2.05%) Management Information System
10 48 (1.64%) Smartphone
11 32 (1.09%) EPoS
12 31 (1.06%) Clustering
13 29 (0.99%) Hedge funds
14 21 (0.72%) Mathematics
15 19 (0.65%) Enterprise Software
16 16 (0.55%) Client/Server
17 14 (0.48%) Mobile Computing
18 13 (0.44%) Handset
Operating Systems
1 2089 (71.27%) Windows
2 964 (32.89%) Windows Server
3 748 (25.52%) Windows 7
4 622 (21.22%) Windows Server 2008
5 553 (18.87%) Windows Server 2012
6 412 (14.06%) Windows 10
7 368 (12.56%) Windows 8
8 298 (10.17%) Linux
9 179 (6.11%) Windows Server 2003
10 148 (5.05%) Windows XP
11 128 (4.37%) Unix
12 112 (3.82%) Mac OS X
13 109 (3.72%) Android
14 104 (3.55%) Apple iOS
15 28 (0.96%) Windows Vista
16 26 (0.89%) Mac OS
17 18 (0.61%) Ubuntu
18 17 (0.58%) Red Hat Enterprise Linux
18 17 (0.58%) Windows 2000 Server
19 14 (0.48%) CentOS
Processes & Methodologies
1 612 (20.88%) ITIL
2 133 (4.54%) Service Management
3 128 (4.37%) Service Delivery
4 125 (4.26%) Project Management
5 118 (4.03%) Incident Management
6 94 (3.21%) Change Management
7 81 (2.76%) Disaster Recovery
8 80 (2.73%) Time Management
9 77 (2.63%) CRM
10 65 (2.22%) ERP
10 65 (2.22%) Problem Management
11 63 (2.15%) Asset Management
12 62 (2.12%) Continuous Improvement
13 59 (2.01%) Mentoring
14 58 (1.98%) ITSM
15 52 (1.77%) Line Management
16 48 (1.64%) Workflow
17 47 (1.60%) Stakeholder Management
18 44 (1.50%) Change Control
18 44 (1.50%) ITIL V3
Programming Languages
1 391 (13.34%) SQL
2 85 (2.90%) PowerShell
3 54 (1.84%) Java
4 36 (1.23%) JavaScript
5 33 (1.13%) Perl
5 33 (1.13%) VB
6 32 (1.09%) C
7 30 (1.02%) PHP
8 25 (0.85%) C#
8 25 (0.85%) Shell Script
8 25 (0.85%) VBA
9 19 (0.65%) Python
10 17 (0.58%) VBScript
11 9 (0.31%) T-SQL
12 8 (0.27%) VB.NET
13 7 (0.24%) C++
14 6 (0.20%) Bash Shell
15 5 (0.17%) PL/SQL
16 3 (0.10%) RPG
17 1 (0.034%) ABAP
Qualifications
1 285 (9.72%) Degree
2 276 (9.42%) Microsoft Certification
3 166 (5.66%) MCSE
4 152 (5.19%) MCP
5 128 (4.37%) MCSA
6 111 (3.79%) Cisco Certification
7 101 (3.45%) CCNA
8 70 (2.39%) ITIL Certification
9 61 (2.08%) MCITP
10 55 (1.88%) Security Cleared
11 38 (1.30%) VMware Certified Professional (VCP)
12 33 (1.13%) A+ Certification
12 33 (1.13%) MCTS
13 24 (0.82%) SC Cleared
14 23 (0.78%) DBS Check
15 21 (0.72%) MOS
16 15 (0.51%) CCNP
17 14 (0.48%) ITIL Foundation Certificate
18 12 (0.41%) Network+ Certification
19 11 (0.38%) CISSP
Quality Assurance & Compliance
1 252 (8.60%) SLA
2 18 (0.61%) ISO/IEC 27001
3 16 (0.55%) QA
4 14 (0.48%) PCI DSS
5 7 (0.24%) ISO 9001
6 6 (0.20%) HL7
7 4 (0.14%) DICOM
8 3 (0.10%) Data Quality
8 3 (0.10%) Dodd-Frank
9 2 (0.068%) COBIT
9 2 (0.068%) Disclosure Scotland
9 2 (0.068%) ISO22301
10 1 (0.034%) ISO/IEC 20000
10 1 (0.034%) Sarbanes-Oxley
10 1 (0.034%) SSAE 16
System Software
1 1498 (51.11%) Active Directory
2 412 (14.06%) VMware Infrastructure
3 343 (11.70%) Hyper-V
4 100 (3.41%) XenApp
5 74 (2.52%) vSphere
6 45 (1.54%) VMware ESX
7 44 (1.50%) VMware ESXi
8 31 (1.06%) XenDesktop
9 30 (1.02%) Terminal Services
9 30 (1.02%) Virtual Servers
10 24 (0.82%) XenServer
11 16 (0.55%) VMware Workstation
12 12 (0.41%) Virtual Machines
13 9 (0.31%) Virtual Desktop
14 8 (0.27%) Terminal Server
15 6 (0.20%) Microsoft Virtual Server
15 6 (0.20%) Samba
16 5 (0.17%) Citrix Presentation Server
16 5 (0.17%) Firmware
17 4 (0.14%) Microsoft App-V
Systems Management
1 169 (5.77%) SCCM
2 50 (1.71%) Backup Exec
3 35 (1.19%) SCOM
3 35 (1.19%) WSUS
4 19 (0.65%) Norton AntiVirus
5 12 (0.41%) AirWatch
5 12 (0.41%) Nagios
6 11 (0.38%) Cisco CUCM
6 11 (0.38%) HP SIM
7 10 (0.34%) FortiGate
7 10 (0.34%) McAfee ePO
7 10 (0.34%) XenMobile
8 9 (0.31%) Casper Suite
9 8 (0.27%) NetBackup
10 7 (0.24%) Microsoft Clustering
11 6 (0.20%) Grafana
11 6 (0.20%) Graphite
11 6 (0.20%) PaperCut
11 6 (0.20%) Systems Management Server (SMS)
12 5 (0.17%) DameWare
Vendors
1 1346 (45.92%) Microsoft
2 716 (24.43%) VMware
3 353 (12.04%) Citrix
4 347 (11.84%) Cisco
5 172 (5.87%) Apple
6 124 (4.23%) HP
7 88 (3.00%) Dell
8 82 (2.80%) Oracle
9 62 (2.12%) Intel
10 49 (1.67%) Avaya
11 47 (1.60%) Adobe
11 47 (1.60%) Google
12 43 (1.47%) SAP
12 43 (1.47%) Veeam
13 40 (1.36%) Symantec
14 39 (1.33%) Bloomberg
14 39 (1.33%) Sophos
15 34 (1.16%) Red Hat
16 33 (1.13%) IBM
16 33 (1.13%) Intel Security
Hinckley, Leicestershire
Pimlico Banks Recruitment
Salary: Up to £34,000 per annum
Posted: 1 hour ago
Sevenoaks, Kent
Ashdown IT
Salary: £22000 - £25000 per annum + Benefits
Posted: 2 hours ago
Salford, Lancashire
Randstad Technologies
Salary: £20000 - £22000 per annum + Gym, Bonus, Pension
Posted: 59 minutes ago
Cheltenham, Gloucestershire
Randstad Technologies
Salary: £18000.00 - £21000 per annum + Bonus, Paid Certs etc
Posted: 58 minutes ago
Chesterfield, Derbyshire
Head Resourcing
Salary: £19000 - £21000 per annum + pension and other benefits
Posted: 1 hour ago
Redditch, Worcestershire
Oscar
Salary: £20000 - £24000 per annum
Posted: 3 hours ago
Abingdon, Oxfordshire
MARS Technical Recruitment
Salary: From £25,000 to £29,000 per annum Include bonus, plus benefits (holida
Posted: 1 hour ago
Abingdon, Oxfordshire
MARS Technical Recruitment
Salary: From £35,000 to £40,000 per annum Includes bonus, plus benefits
Posted: 1 hour ago
Milton Keynes, Buckinghamshire
Ashdown IT
Salary: £18000 - £21000 per annum + benefits
Posted: Yesterday
Eastleigh, Hampshire
IT Talent Solutions
Salary: From £20,000 to £24,000 per annum
Posted: 1 hour ago
Rotherham, South Yorkshire
Searchability
Salary: £20000 - £25000 per annum
Posted: 16 hours ago
Thatcham, Berkshire
CV Screen Ltd
Salary: £20k - 22k per year
Posted: 23 hours ago
South West London
CV Screen Ltd
Salary: £24k - 26k per year + Benefits
Posted: 17 hours ago
Lincoln, Lincolnshire
Itecco
Salary: £30000 - £35000 per annum + Fantastic Benefits
Posted: Yesterday
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: uP TO £30K Plus Excellent Benefits
Posted: Yesterday
North West London
Franklin Fitch Limited
Posted: 3 hours ago
Maidenhead, Berkshire
IT Talent Solutions
Salary: Up to £20,000 per annum + benefits
Posted: 20 hours ago
Sheffield, South Yorkshire
Head Resourcing
Salary: £21000.00 per annum + Benefits
Posted: 20 hours ago
Derbyshire
Head Resourcing
Salary: £21000.00 per annum + Benefits
Posted: 19 hours ago
Liverpool, Merseyside
Itecco
Salary: £20000 - £23000 per annum
Posted: 17 hours ago
Cambridge, Cambridgeshire
Cambridge Assessment
Salary: From £24,300 to £27,300 per annum
Posted: 21 hours ago
Peterborough, Cambridgeshire
I4 Recruitment
Salary: Market related
Posted: 19 hours ago
Leeds, West Yorkshire
101 IT LTD
Salary: Salary to match applicant.
Posted: 22 hours ago
London
Zorba Consulting Limited
Salary: £25k - 28k per year + benefits
Posted: 19 hours ago
North London
Itecco
Salary: £21000 - £26000 per annum
Posted: 17 hours ago
Huddersfield, West Yorkshire
Fruition IT Resources Limited
Salary: £22000 - £26000 per annum + Benefits
Posted: Yesterday
Newbury, Berkshire
Greywood Associates Limited
Salary: £24000 - £30000 per annum + bens
Posted: 20 hours ago
Antrim, County Antrim
HAYS INFORMATION TECHNOLOGY
Salary: £19000.00 - £25000.00 per annum + Healthcare
Posted: 16 hours ago
London
Harrington Starr
Salary: £40000 - £50000 per annum + bonus, benefits + training
Posted: 20 hours ago
UK
EMBS Ltd
Salary: To £32.5K + c£2.5k On Call + Bonus
Posted: Yesterday