The table below looks at the statistics for the IT Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
IT Support
Rank 254 288 334
Rank change year-on-year
+34 +46
Permanent jobs requiring an IT Support 1222 1148 872
As % of all permanent IT jobs located in the UK 1.13% 0.95% 0.80%
As % of the Job Titles category 1.20% 1.00% 0.85%
Number of salaries quoted 1035 1025 772
Average salary £25,000 £25,000 £25,000
90% offered a salary of more than £19,500 £19,000 £19,000
10% offered a salary of more than £37,500 £40,000 £39,400
UK excluding London average salary £24,000 £23,500 £24,000
% change year-on-year
+2.12% -2.08%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
102195 114720 103098
As % of all permanent IT jobs located in the UK 94.56% 94.62% 94.63%
Number of salaries quoted 83974 94226 85780
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,954 £27,186 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the UK

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support within the UK.

IT Support Salary Trend in the UK

IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support over the 3 months to 28 May 2015 within the UK.

IT Support Salary Histogram in the UK

IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the UK over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +35 1130 £25,000 - 167
London +36 404 £30,000 - 40
South East +31 335 £24,000 - 45
North West +25 84 £25,000 +6.38% 17
City of London +49 79 £30,000 - 4
Yorkshire +28 79 £22,500 -2.17% 15
South West -9 76 £22,500 +2.27% 18
East of England -14 74 £27,000 +8.00% 15
Berkshire +21 70 £22,750 -9.00% 7
Hampshire 0 61 £23,000 +2.22% 12
Surrey +40 58 £26,000 +6.12% 7
West Yorkshire +22 48 £22,500 +2.27% 13
Oxfordshire +20 48 £22,000 -2.22% 4
Manchester +18 45 £25,000 +25.00% 6
East Midlands +12 43 £21,000 -12.50% 7
Reading +31 41 £22,500 -23.72% 5
Scotland +37 40 £22,500 -25.00% 6
West Midlands -11 36 £24,500 +13.95% 9
Hertfordshire -5 34 £27,500 +10.00% 4
Buckinghamshire -8 31 £22,500 -6.25% 6
East Sussex +10 27 £25,000 -9.09% 2
West Sussex +10 24 £27,000 +33.33% 3
Cheshire +7 23 £25,000 -7.40% 8
Leeds +4 21 £21,750 -7.44% 6
Guildford +30 20 £21,000 -4.54% 2
Brighton +13 20 £25,000 -9.09%
Glasgow +23 16 £16,125 -51.13% 4
Kent +10 16 £22,500 -9.54% 3
Oxford +8 16 £22,500 +2.27% 1
Wales -6 16 £20,500 -22.64% 2

IT Support
Top 30 Related IT Skills

For the 6 months to 28 May 2015, IT jobs within the UK that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 1855 (75.04%) Windows
2 1239 (50.12%) Active Directory
3 1224 (49.51%) Microsoft
4 815 (32.97%) MS Office
5 780 (31.55%) Windows 7
6 778 (31.47%) MS Excel
7 674 (27.27%) Windows Server 2008
8 631 (25.53%) MS Exchange
9 630 (25.49%) VMware
10 470 (19.01%) ITIL
11 438 (17.72%) Citrix
12 421 (17.03%) VMware Infrastructure
13 416 (16.83%) Windows Server 2012
14 411 (16.63%) Windows 8
15 352 (14.24%) Windows Server 2003
16 348 (14.08%) TCP/IP
17 335 (13.55%) Windows XP
18 319 (12.90%) Firewall
19 310 (12.54%) Finance
20 306 (12.38%) Degree
21 293 (11.85%) DNS
22 270 (10.92%) SQL
23 266 (10.76%) Microsoft Certification
24 265 (10.72%) LAN
25 258 (10.44%) SLA
26 256 (10.36%) Cisco
27 253 (10.23%) DHCP
27 253 (10.23%) Linux
28 240 (9.71%) WAN
29 233 (9.43%) VPN

IT Support
Top Related IT Skills by Category

For the 6 months to 28 May 2015, IT jobs within the UK that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 631 (25.53%) MS Exchange
2 223 (9.02%) Exchange Server 2010
3 161 (6.51%) SharePoint
4 108 (4.37%) Exchange Server 2007
5 105 (4.25%) Exchange Server 2013
6 73 (2.95%) Exchange Server 2003
7 69 (2.79%) IIS
8 62 (2.51%) Lync
9 55 (2.22%) Blackberry Enterprise Server
10 39 (1.58%) IBM Notes
11 36 (1.46%) Apache
12 23 (0.93%) WorkSite
13 22 (0.89%) SharePoint 2013
14 21 (0.85%) Lotus Domino
15 19 (0.77%) SharePoint 2010
16 14 (0.57%) Tomcat
17 12 (0.49%) CMS
18 8 (0.32%) Office Communications Server
19 5 (0.20%) nginx
19 5 (0.20%) Moodle
Applications
1 815 (32.97%) MS Office
2 778 (31.47%) MS Excel
3 33 (1.33%) MS PowerPoint
4 12 (0.49%) Spreadsheet
4 12 (0.49%) Adobe Creative Suite
5 10 (0.40%) MS Visio
6 6 (0.24%) MS Project
6 6 (0.24%) AutoCAD
7 5 (0.20%) Photoshop
8 4 (0.16%) Adobe Illustrator
9 3 (0.12%) Acrobat
10 2 (0.081%) SOLIDWORKS
11 1 (0.040%) InDesign
11 1 (0.040%) S-PLUS
11 1 (0.040%) MicroStation
Business Applications
1 14 (0.57%) Dynamics CRM
2 8 (0.32%) Dynamics GP
3 5 (0.20%) Dynamics NAV
4 4 (0.16%) Dynamics AX
5 2 (0.081%) Finacle
5 2 (0.081%) Epicor Vantage
5 2 (0.081%) Remedy ITSM
5 2 (0.081%) Magento
5 2 (0.081%) Oracle Payables
5 2 (0.081%) SAP Oil and Gas
5 2 (0.081%) assyst
5 2 (0.081%) Cognos TM1
5 2 (0.081%) GoldMine
5 2 (0.081%) Line 50
6 1 (0.040%) Retail-J
6 1 (0.040%) JDE EnterpriseOne
6 1 (0.040%) Visualfiles
6 1 (0.040%) PeopleSoft HRMS
6 1 (0.040%) thinkFolio
6 1 (0.040%) Line 500
Cloud Services
1 157 (6.35%) Office 365
2 27 (1.09%) Google Apps
3 18 (0.73%) Amazon AWS
4 16 (0.65%) SaaS
4 16 (0.65%) Microsoft Azure
5 6 (0.24%) Cloud Computing
5 6 (0.24%) Google Drive
6 4 (0.16%) Mimecast
7 3 (0.12%) Amazon EC2
7 3 (0.12%) PaaS
7 3 (0.12%) IaaS
8 2 (0.081%) Amazon S3
8 2 (0.081%) Dropbox
8 2 (0.081%) Symantec.cloud
9 1 (0.040%) Yammer
9 1 (0.040%) OneDrive
Communications & Networking
1 348 (14.08%) TCP/IP
2 319 (12.90%) Firewall
3 293 (11.85%) DNS
4 265 (10.72%) LAN
5 253 (10.23%) DHCP
6 240 (9.71%) WAN
7 233 (9.43%) VPN
8 166 (6.72%) Internet
9 134 (5.42%) VoIP
10 120 (4.85%) SAN
11 113 (4.57%) Wireless
12 57 (2.31%) Wi-Fi
13 51 (2.06%) VLAN
14 38 (1.54%) Intranet
15 32 (1.29%) ADSL
16 31 (1.25%) NAS
17 24 (0.97%) Ethernet
18 23 (0.93%) SMTP
18 23 (0.93%) WLAN
19 21 (0.85%) MPLS
Database & Business Intelligence
1 229 (9.26%) SQL Server
2 43 (1.74%) SQL Server 2008
3 26 (1.05%) SQL Server 2005
3 26 (1.05%) Crystal Reports
4 25 (1.01%) MySQL
5 12 (0.49%) SQL Server 2012
5 12 (0.49%) SQL Server Reporting Services
6 9 (0.36%) Relational Database
7 5 (0.20%) SQL Server Integration Services
8 4 (0.16%) RDBMS
9 3 (0.12%) Oracle Database
9 3 (0.12%) QlikView
10 1 (0.040%) InterBase
10 1 (0.040%) OLAP
10 1 (0.040%) SQL Server Analysis Services
Development Applications
1 10 (0.40%) Visual Studio
2 7 (0.28%) Team Foundation Server
3 6 (0.24%) MSI
4 4 (0.16%) Oracle Forms
4 4 (0.16%) Bugzilla
5 3 (0.12%) Subversion
5 3 (0.12%) Git (software)
6 2 (0.081%) Redmine
6 2 (0.081%) Visual Studio Tools for Office
6 2 (0.081%) QuickTest Pro
6 2 (0.081%) LoadRunner
6 2 (0.081%) Eclipse
7 1 (0.040%) JIRA
7 1 (0.040%) Hudson
General
1 310 (12.54%) Finance
2 91 (3.68%) Legal
3 90 (3.64%) Telecoms
4 80 (3.24%) Law
5 68 (2.75%) Retail
6 48 (1.94%) Manufacturing
6 48 (1.94%) Banking
7 41 (1.66%) Marketing
7 41 (1.66%) Back Office
8 40 (1.62%) Financial Institution
9 39 (1.58%) Games
10 37 (1.50%) Advertising
11 34 (1.38%) Front Office
12 18 (0.73%) German Language
13 16 (0.65%) Pharmaceutical
14 13 (0.53%) Publishing
15 12 (0.49%) Automotive
16 11 (0.44%) French Language
17 10 (0.40%) Billing
18 7 (0.28%) Italian Language
Libraries, Frameworks & Software Standards
1 30 (1.21%) .NET
2 25 (1.01%) Software Packaging
3 20 (0.81%) HTML
4 18 (0.73%) ASP.NET
4 18 (0.73%) XML
5 11 (0.44%) Web Services
6 9 (0.36%) COM
7 7 (0.28%) ASP.NET MVC
8 6 (0.24%) LAMP
8 6 (0.24%) FIX Protocol
9 5 (0.20%) CSS
10 3 (0.12%) Java RMI
10 3 (0.12%) XSL
11 2 (0.081%) HTML5
11 2 (0.081%) EDI
11 2 (0.081%) X-Windows
11 2 (0.081%) Middleware
11 2 (0.081%) Application Packaging
12 1 (0.040%) Windows SharePoint Services
12 1 (0.040%) XHTML
Miscellaneous
1 209 (8.45%) Blackberry
2 122 (4.94%) Analytical Skills
3 116 (4.69%) Computer Science
4 57 (2.31%) Thin Client
4 57 (2.31%) Fat Client
5 55 (2.22%) Video Conferencing
6 53 (2.14%) iPhone
7 51 (2.06%) Management Information System
8 45 (1.82%) Data Centre
9 41 (1.66%) iPad
10 36 (1.46%) Mathematics
11 32 (1.29%) Hedge funds
12 25 (1.01%) EPoS
12 25 (1.01%) NHS
13 22 (0.89%) User Experience
14 19 (0.77%) Statistics
15 15 (0.61%) Clustering
16 14 (0.57%) Enterprise Software
16 14 (0.57%) Foreign Exchange (FX)
16 14 (0.57%) CCTV
Operating Systems
1 1855 (75.04%) Windows
2 780 (31.55%) Windows 7
3 674 (27.27%) Windows Server 2008
4 416 (16.83%) Windows Server 2012
5 411 (16.63%) Windows 8
6 352 (14.24%) Windows Server 2003
7 335 (13.55%) Windows XP
8 253 (10.23%) Linux
9 113 (4.57%) Android
10 107 (4.33%) Mac OS X
11 91 (3.68%) Apple iOS
12 81 (3.28%) Windows Vista
13 50 (2.02%) UNIX
14 38 (1.54%) CentOS
15 30 (1.21%) Red Hat Enterprise Linux
16 27 (1.09%) Mac OS
17 26 (1.05%) Ubuntu
18 22 (0.89%) Debian
19 19 (0.77%) Solaris
20 13 (0.53%) Windows 2000 Server
Processes & Methodologies
1 470 (19.01%) ITIL
2 151 (6.11%) Service Delivery
3 95 (3.84%) Incident Management
4 71 (2.87%) Problem Management
5 69 (2.79%) Service Management
6 62 (2.51%) Line Management
7 60 (2.43%) Time Management
8 58 (2.35%) ERP
8 58 (2.35%) CRM
8 58 (2.35%) Disaster Recovery
9 56 (2.27%) Change Management
10 49 (1.98%) Project Management
11 39 (1.58%) Asset Management
12 37 (1.50%) Configuration Management
13 33 (1.33%) Document Management
14 32 (1.29%) Change Control
15 31 (1.25%) Mentoring
16 27 (1.09%) Information Security
16 27 (1.09%) Network Management
17 22 (0.89%) Coaching
Programming Languages
1 270 (10.92%) SQL
2 92 (3.72%) PowerShell
3 35 (1.42%) VB
4 33 (1.33%) Perl
5 29 (1.17%) C
6 28 (1.13%) C#
7 24 (0.97%) VBA
8 19 (0.77%) Python
9 16 (0.65%) Java
9 16 (0.65%) VBScript
10 15 (0.61%) PHP
11 10 (0.40%) T-SQL
12 9 (0.36%) JavaScript
13 7 (0.28%) VB.NET
13 7 (0.28%) Bash Shell
14 4 (0.16%) Shell Script
15 2 (0.081%) R
15 2 (0.081%) Apex Code
15 2 (0.081%) C++
16 1 (0.040%) VB6
Qualifications
1 306 (12.38%) Degree
2 266 (10.76%) Microsoft Certification
3 183 (7.40%) MCP
4 127 (5.14%) MCSE
5 91 (3.68%) MCSA
6 87 (3.52%) MCITP
7 82 (3.32%) Cisco Certification
8 75 (3.03%) A+ Certification
9 71 (2.87%) CCNA
10 49 (1.98%) Network+ Certification
11 43 (1.74%) MCTS
12 37 (1.50%) ITIL Certification
13 33 (1.33%) VMware Certified Professional (VCP)
14 30 (1.21%) Security Cleared
15 23 (0.93%) ITIL Foundation Certificate
16 22 (0.89%) Citrix Certification
17 21 (0.85%) HND
17 21 (0.85%) CCA
17 21 (0.85%) MCDST
18 20 (0.81%) PhD
Quality Assurance & Compliance
1 258 (10.44%) SLA
2 19 (0.77%) ISO/IEC 27001
3 13 (0.53%) QA
4 5 (0.20%) HL7
5 4 (0.16%) 21 CFR Part 11
5 4 (0.16%) GMP
5 4 (0.16%) ISO 9001
6 3 (0.12%) PCI DSS
6 3 (0.12%) DICOM
7 2 (0.081%) Sarbanes-Oxley
System Software
1 1239 (50.12%) Active Directory
2 421 (17.03%) VMware Infrastructure
3 215 (8.70%) Hyper-V
4 88 (3.56%) XenApp
5 75 (3.03%) vSphere
6 57 (2.31%) VMware ESX
7 40 (1.62%) VMware Workstation
8 32 (1.29%) Terminal Services
9 24 (0.97%) VMware Server
10 23 (0.93%) XenDesktop
11 22 (0.89%) VMware ESXi
12 17 (0.69%) Terminal Server
13 13 (0.53%) Microsoft App-V
14 11 (0.44%) IMail Server
15 7 (0.28%) XenServer
16 5 (0.20%) Microsoft Virtual Server
17 4 (0.16%) vCloud
17 4 (0.16%) Citrix Presentation Server
18 3 (0.12%) Firmware
19 2 (0.081%) iptables
Systems Management
1 102 (4.13%) SCCM
2 47 (1.90%) Backup Exec
3 27 (1.09%) WSUS
4 16 (0.65%) Norton AntiVirus
5 12 (0.49%) SCOM
5 12 (0.49%) Casper Suite
6 11 (0.44%) HP SIM
7 10 (0.40%) HP Data Protector
7 10 (0.40%) Symantec Endpoint Protection
7 10 (0.40%) HP NNM
8 8 (0.32%) ARCserve
9 7 (0.28%) Nagios
9 7 (0.28%) McAfee ePO
10 5 (0.20%) ZABBIX
10 5 (0.20%) FortiGate
11 4 (0.16%) Zenoss
11 4 (0.16%) Opsview
12 3 (0.12%) SCVMM
12 3 (0.12%) Cisco UCCX
12 3 (0.12%) Cisco CUCM
Vendors
1 1224 (49.51%) Microsoft
2 630 (25.49%) VMware
3 438 (17.72%) Citrix
4 256 (10.36%) Cisco
5 166 (6.72%) Apple
6 139 (5.62%) HP
7 66 (2.67%) Symantec
8 60 (2.43%) Dell
9 56 (2.27%) Red Hat
10 50 (2.02%) Avaya
11 45 (1.82%) Google
12 39 (1.58%) Lotus
13 35 (1.42%) Oracle
14 34 (1.38%) Adobe
15 33 (1.33%) Sophos
16 31 (1.25%) Mitel
17 24 (0.97%) NetApp
18 22 (0.89%) SAP
18 22 (0.89%) Bloomberg
19 21 (0.85%) Juniper
Coventry, West Midlands (County)
Senitor Associates
Salary: £22000 - £24000 per annum + Benefits + Great Company
Posted: 1 hour ago
Middlesex
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £30000 per annum + Benefits
Posted: 3 hours ago
Godalming, Surrey
CV Screen Ltd
Salary: to £33,000 + Benefits
Posted: 3 hours ago
Guildford, Surrey
Proactive Appointments
Salary: Up to £25,000 per annum
Posted: 4 hours ago
Scunthorpe, South Humberside
Search Consultancy
Salary: £20000 - £21000 per annum
Posted: 4 hours ago
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: 4 hours ago
Peterborough, Cambridgeshire
The One Group
Salary: £20k - 24k per year + Excellent benefits
Posted: 16 hours ago
West London
Vantage Recruitment Solutions Ltd
Salary: From £75,000 to £85,000 per annum
Posted: 18 hours ago
Tunbridge Wells, Kent
Greywood Associates Limited
Salary: £28000 per annum + Benefits
Posted: 19 hours ago
High Wycombe, Buckinghamshire
Brightred Resourcing Limited
Salary: From £24,000 to £26,000 per annum plus car & bens
Posted: 19 hours ago
Haywards Heath, West Sussex
Fixed Recruitment
Salary: £35000 - £40000 per annum + Benefits
Posted: 19 hours ago
Reading, Berkshire
Bluetownonline
Salary: £27000 - £30000 per annum
Posted: 20 hours ago
Nottingham, Nottinghamshire
Senitor Associates
Salary: £18000 - £20000 per annum + Great Company
Posted: 22 hours ago
Redditch, Worcestershire
Pertemps (Redditch Commercial)
Salary: From £18,000 to £22,000 per annum
Posted: 23 hours ago
City, London
Hays Finance Technology
Salary: £25000.00 - £40000.00 per annum
Posted: 23 hours ago
Cambridge, Cambridgeshire
ECM Selection
Salary: to £40k + excellent benefits
Posted: 23 hours ago
Hertfordshire
ReThink Recruitment
Salary: £27000 - £30000 per annum + bonus+benefits
Posted: 23 hours ago
Redhill, Surrey
Actis Recruitment.
Salary: From £30,000 to £45,000 per annum + bonus + bens
Posted: 23 hours ago
Guildford, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £22000.00 per annum + benefits
Posted: Yesterday
Crewe, Cheshire
Uniting Ambition
Salary: £30k - 38k per year
Posted: Yesterday