The statistics below represent IT jobs advertised across the UK that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
IT Support
Rank 198 213 192
Rank change year-on-year
+15 -21
Permanent jobs requiring an IT Support 1535 1713 1868
As % of all permanent IT jobs located in the UK 1.71% 1.61% 1.65%
As % of the Job Titles category 1.78% 1.67% 1.70%
Number of salaries quoted 1416 1529 1618
Median salary £26,500 £25,000 £27,000
Median salary % change year-on-year
+6.00% -7.40%
90% offered a salary of more than £20,000 £19,500 £19,500
10% offered a salary of more than £38,000 £40,000 £41,500
UK excluding London median salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
86462 102533 109645
As % of all permanent IT jobs located in the UK 96.45% 96.55% 96.65%
Number of salaries quoted 71827 85446 90758
Median salary £46,000 £45,000 £45,000
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

IT Support
Jobs Demand Trend

The demand trend of job ads that featured IT Support in the job title.

IT Support Jobs Demand Trend in the UK

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support within the UK.

IT Support Salary Trend in the UK

IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support over the 3 months to 9 December 2016 within the UK.

IT Support Salary Histogram in the UK

IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +15 1460 £26,500 +4.95% 184
London +9 403 £30,000 +3.44% 49
South East +15 372 £26,500 +12.76% 51
North West +17 152 £23,750 +3.26% 14
South West +15 151 £25,000 -3.84% 11
East of England -9 109 £23,750 -5.00% 15
Yorkshire +60 101 £22,750 -3.60% 11
West Midlands -15 97 £23,000 +2.22% 16
Manchester +34 91 £25,000 +13.63% 12
Surrey -20 87 £25,000 - 14
City of London +39 83 £32,500 - 4
Hampshire -1 75 £27,500 +17.02% 18
Berkshire +33 67 £28,000 +12.00% 5
West Yorkshire +55 65 £25,000 +11.11% 9
East Midlands -14 49 £27,500 +23.59% 13
Leeds +50 44 £23,000 +4.54% 6
Oxfordshire +7 43 £28,000 +19.14% 4
West Sussex +26 39 £25,000 +8.69% 1
Cheshire +16 38 £22,250 -1.11%
Hertfordshire -6 36 £21,000 -23.63% 8
Wiltshire +24 30 £24,500 -23.43% 1
Devon +8 30 £28,000 +9.74% 1
Dorset +7 30 £21,250 -24.10% 3
Cambridgeshire +26 29 £25,500 -10.52% 3
Buckinghamshire +26 28 £25,000 +11.11% 9
Bristol +23 28 £26,000 +4.00% 1
Birmingham -22 28 £24,000 +2.12% 2
Southampton +17 27 £26,500 +32.50% 6
Reading +30 25 £22,250 -8.24% 1
North East +14 25 £24,250 +7.77% 4

IT Support Skill Set
Top 30 Related IT Skills

For the 6 months to 9 December 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support in the job title.

1 2210 (70.40%) Windows
2 1618 (51.55%) Active Directory
3 1470 (46.83%) Microsoft
4 1062 (33.83%) Windows Server
5 846 (26.95%) MS Office
6 769 (24.50%) Windows 7
7 765 (24.37%) MS Excel
8 760 (24.21%) VMware
9 725 (23.10%) MS Exchange
10 694 (22.11%) ITIL
11 687 (21.89%) Windows Server 2008
12 610 (19.43%) Windows Server 2012
13 513 (16.34%) Office 365
14 471 (15.00%) VMware Infrastructure
15 423 (13.48%) SQL
16 408 (13.00%) Firewall
17 394 (12.55%) Windows 10
18 381 (12.14%) Windows 8
19 377 (12.01%) Cisco
20 369 (11.76%) TCP/IP
21 368 (11.72%) Citrix
22 364 (11.60%) Hyper-V
23 344 (10.96%) SQL Server
24 332 (10.58%) DNS
25 329 (10.48%) Finance
26 324 (10.32%) LAN
27 311 (9.91%) Degree
28 306 (9.75%) Linux
29 305 (9.72%) Microsoft Certification
30 296 (9.43%) WAN

IT Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 725 (23.10%) MS Exchange
2 263 (8.38%) Exchange Server 2010
3 212 (6.75%) Exchange Server 2013
4 193 (6.15%) SharePoint
5 130 (4.14%) Skype for Business
6 103 (3.28%) IIS
7 92 (2.93%) Exchange Server 2007
8 51 (1.62%) Exchange Server 2003
9 38 (1.21%) Blackberry Enterprise Server
10 27 (0.86%) Apache
11 19 (0.61%) WebSphere
12 18 (0.57%) IBM Notes
13 15 (0.48%) SharePoint 2013
14 14 (0.45%) Tomcat
15 13 (0.41%) Office Communications Server
16 12 (0.38%) JBoss
17 9 (0.29%) Elasticsearch
18 8 (0.25%) IBM Domino
18 8 (0.25%) SharePoint Server
19 5 (0.16%) SAS
Applications
1 846 (26.95%) MS Office
2 765 (24.37%) MS Excel
3 82 (2.61%) MS PowerPoint
4 27 (0.86%) Adobe Creative Suite
5 22 (0.70%) MS Visio
6 9 (0.29%) Spreadsheet
7 8 (0.25%) AutoCAD
8 6 (0.19%) MS Project
9 3 (0.096%) Final Cut Pro
10 2 (0.064%) InfoPath
10 2 (0.064%) Photoshop
11 1 (0.032%) QuarkXPress
Business Applications
1 34 (1.08%) Dynamics CRM
2 12 (0.38%) Eikon
3 8 (0.25%) Orchard Housing
3 8 (0.25%) thinkFolio
4 7 (0.22%) SAP Oil and Gas
5 6 (0.19%) Dynamics AX
5 6 (0.19%) Line 50
5 6 (0.19%) Northgate Housing
5 6 (0.19%) SunGard APT
6 5 (0.16%) Sage X3
6 5 (0.16%) Visualfiles
7 4 (0.13%) Dynamics GP
7 4 (0.13%) SAP Business One
8 3 (0.096%) BusinessWorks
8 3 (0.096%) Dynamics NAV
8 3 (0.096%) SAP ERP
8 3 (0.096%) TIBCO BusinessEvents
8 3 (0.096%) WebTrends
9 2 (0.064%) Remedy ITSM
9 2 (0.064%) Summit
Cloud Services
1 513 (16.34%) Office 365
2 95 (3.03%) Microsoft Azure
3 70 (2.23%) Amazon AWS
4 29 (0.92%) SaaS
5 26 (0.83%) Cloud Computing
6 15 (0.48%) G Suite
7 11 (0.35%) Adobe Creative Cloud
8 10 (0.32%) Mimecast
9 9 (0.29%) Dropbox
9 9 (0.29%) IaaS
9 9 (0.29%) OneDrive
10 7 (0.22%) Google Analytics
11 6 (0.19%) Yammer
12 4 (0.13%) Basecamp
13 3 (0.096%) Google Cloud Platform
14 2 (0.064%) Azure Active Directory
14 2 (0.064%) Google Drive
15 1 (0.032%) Force.com
15 1 (0.032%) PaaS
15 1 (0.032%) Slack
Communications & Networking
1 408 (13.00%) Firewall
2 369 (11.76%) TCP/IP
3 332 (10.58%) DNS
4 324 (10.32%) LAN
5 296 (9.43%) WAN
6 281 (8.95%) DHCP
7 221 (7.04%) VoIP
8 209 (6.66%) VPN
9 204 (6.50%) SAN
10 126 (4.01%) Internet
11 113 (3.60%) Wi-Fi
12 105 (3.35%) Wireless
13 95 (3.03%) VLAN
14 78 (2.48%) Remote Desktop
15 64 (2.04%) Skype
16 49 (1.56%) IP Telephony
17 41 (1.31%) ADSL
18 40 (1.27%) NAS
19 33 (1.05%) Cisco ASA
20 31 (0.99%) Network Security
Database & Business Intelligence
1 344 (10.96%) SQL Server
2 90 (2.87%) SQL Server 2008
3 49 (1.56%) SQL Server 2012
4 45 (1.43%) SQL Server 2005
5 32 (1.02%) MySQL
6 22 (0.70%) Relational Database
7 20 (0.64%) SQL Server Reporting Services
8 19 (0.61%) Crystal Reports
9 14 (0.45%) MS Access
10 10 (0.32%) Oracle Database
10 10 (0.32%) SQL Server 2014
11 9 (0.29%) FileMaker
11 9 (0.29%) GIS
11 9 (0.29%) RDBMS
12 8 (0.25%) SQL Server Analysis Services
12 8 (0.25%) SQL Server Integration Services
13 7 (0.22%) BusinessObjects
14 6 (0.19%) NoSQL
15 5 (0.16%) Big Data
15 5 (0.16%) Power BI
Development Applications
1 24 (0.76%) JIRA
2 16 (0.51%) Visual Studio
3 7 (0.22%) Subversion
4 5 (0.16%) Atlassian Bamboo
5 4 (0.13%) Bugzilla
5 4 (0.13%) Jenkins
5 4 (0.13%) MSI
6 2 (0.064%) Eclipse
6 2 (0.064%) FrontPage
6 2 (0.064%) Team Foundation Server
7 1 (0.032%) Ant
7 1 (0.032%) Bitbucket
7 1 (0.032%) MSTest
7 1 (0.032%) ProC
7 1 (0.032%) PROIV
7 1 (0.032%) SQL Server Management Studio (SSMS)
7 1 (0.032%) Xcode
General
1 329 (10.48%) Finance
2 126 (4.01%) Telecoms
3 112 (3.57%) Legal
4 101 (3.22%) Law
5 98 (3.12%) Retail
6 94 (2.99%) Manufacturing
7 86 (2.74%) Banking
8 85 (2.71%) Marketing
9 47 (1.50%) Games
10 45 (1.43%) Advertising
11 32 (1.02%) German Language
12 27 (0.86%) Electronics
12 27 (0.86%) French Language
13 25 (0.80%) Back Office
14 22 (0.70%) Pharmaceutical
15 14 (0.45%) Financial Institution
15 14 (0.45%) Publishing
16 13 (0.41%) Italian Language
17 12 (0.38%) Front Office
18 11 (0.35%) Automotive
Libraries, Frameworks & Software Standards
1 61 (1.94%) HTML
2 58 (1.85%) Web Services
3 46 (1.47%) .NET
4 41 (1.31%) CSS
5 21 (0.67%) XML
6 15 (0.48%) Software Packaging
7 14 (0.45%) LAMP
8 12 (0.38%) ASP.NET
8 12 (0.38%) JSP
9 11 (0.35%) EDI
10 7 (0.22%) .NET Framework
10 7 (0.22%) LINQ
11 6 (0.19%) Middleware
11 6 (0.19%) XMPP
12 4 (0.13%) HTML5
12 4 (0.13%) WCF
13 3 (0.096%) Entity Framework
13 3 (0.096%) IBM Integration Bus
13 3 (0.096%) Spring
13 3 (0.096%) WebSphere MQ
Miscellaneous
1 173 (5.51%) Analytical Skills
2 147 (4.68%) Driving Licence
3 120 (3.82%) Blackberry
4 101 (3.22%) Computer Science
5 74 (2.36%) Data Centre
6 72 (2.29%) Video Conferencing
7 66 (2.10%) Fat Client
7 66 (2.10%) Thin Client
8 63 (2.01%) iPad
9 59 (1.88%) iPhone
10 58 (1.85%) Management Information System
11 54 (1.72%) Smartphone
12 42 (1.34%) Clustering
13 33 (1.05%) Mathematics
14 31 (0.99%) EPoS
15 29 (0.92%) Hedge funds
16 24 (0.76%) Client/Server
17 19 (0.61%) Mobile Computing
18 16 (0.51%) Replication
19 13 (0.41%) Handset
Operating Systems
1 2210 (70.40%) Windows
2 1062 (33.83%) Windows Server
3 769 (24.50%) Windows 7
4 687 (21.89%) Windows Server 2008
5 610 (19.43%) Windows Server 2012
6 394 (12.55%) Windows 10
7 381 (12.14%) Windows 8
8 306 (9.75%) Linux
9 200 (6.37%) Windows Server 2003
10 163 (5.19%) Windows XP
11 124 (3.95%) Android
12 122 (3.89%) Unix
13 119 (3.79%) Apple iOS
13 119 (3.79%) Mac OS X
14 35 (1.12%) Windows Vista
15 29 (0.92%) Mac OS
16 26 (0.83%) Windows Mobile
17 25 (0.80%) CentOS
18 24 (0.76%) Ubuntu
19 21 (0.67%) Red Hat Enterprise Linux
Processes & Methodologies
1 694 (22.11%) ITIL
2 149 (4.75%) Service Management
3 142 (4.52%) Service Delivery
4 124 (3.95%) Project Management
5 117 (3.73%) Incident Management
6 99 (3.15%) Change Management
7 96 (3.06%) CRM
8 88 (2.80%) Disaster Recovery
9 85 (2.71%) Mentoring
10 79 (2.52%) Time Management
11 74 (2.36%) Problem Management
12 71 (2.26%) Asset Management
12 71 (2.26%) Continuous Improvement
13 68 (2.17%) ITSM
14 63 (2.01%) ERP
15 61 (1.94%) Line Management
16 54 (1.72%) ITIL V3
17 53 (1.69%) Workflow
18 49 (1.56%) Mobile Device Management
19 46 (1.47%) Migration
Programming Languages
1 423 (13.48%) SQL
2 101 (3.22%) PowerShell
3 57 (1.82%) Java
4 37 (1.18%) JavaScript
5 32 (1.02%) C
6 31 (0.99%) C#
7 30 (0.96%) VBScript
8 29 (0.92%) VB
9 28 (0.89%) Perl
10 25 (0.80%) PHP
11 23 (0.73%) VBA
12 22 (0.70%) Python
13 20 (0.64%) Shell Script
14 15 (0.48%) Bash Shell
15 12 (0.38%) T-SQL
16 11 (0.35%) VB.NET
17 7 (0.22%) PL/SQL
18 6 (0.19%) C++
18 6 (0.19%) RPG
19 1 (0.032%) ABAP
Qualifications
1 311 (9.91%) Degree
2 305 (9.72%) Microsoft Certification
3 188 (5.99%) MCSE
4 155 (4.94%) MCP
5 144 (4.59%) MCSA
6 101 (3.22%) Cisco Certification
7 89 (2.84%) CCNA
8 79 (2.52%) ITIL Certification
9 67 (2.13%) MCITP
10 52 (1.66%) Security Cleared
11 36 (1.15%) VMware Certified Professional (VCP)
12 33 (1.05%) MCTS
13 31 (0.99%) A+ Certification
14 26 (0.83%) DBS Check
15 21 (0.67%) MOS
15 21 (0.67%) SC Cleared
16 17 (0.54%) ITIL Foundation Certificate
17 13 (0.41%) CCNP
18 12 (0.38%) DV Cleared
19 10 (0.32%) PhD
Quality Assurance & Compliance
1 296 (9.43%) SLA
2 22 (0.70%) QA
3 21 (0.67%) ISO/IEC 27001
4 17 (0.54%) PCI DSS
5 12 (0.38%) HL7
6 10 (0.32%) DICOM
7 8 (0.25%) ISO 9001
8 3 (0.096%) Data Quality
8 3 (0.096%) Dodd-Frank
9 2 (0.064%) Disclosure Scotland
9 2 (0.064%) ISO22301
9 2 (0.064%) Sarbanes-Oxley
10 1 (0.032%) COBIT
10 1 (0.032%) ISO/IEC 20000
10 1 (0.032%) SEPA
10 1 (0.032%) SSAE 16
System Software
1 1618 (51.55%) Active Directory
2 471 (15.00%) VMware Infrastructure
3 364 (11.60%) Hyper-V
4 105 (3.35%) XenApp
5 99 (3.15%) vSphere
6 53 (1.69%) VMware ESXi
7 47 (1.50%) VMware ESX
8 33 (1.05%) Terminal Services
9 31 (0.99%) Virtual Servers
10 30 (0.96%) XenDesktop
11 22 (0.70%) XenServer
12 20 (0.64%) VMware Workstation
13 16 (0.51%) Virtual Machines
14 14 (0.45%) Virtual Desktop
15 9 (0.29%) Firmware
16 8 (0.25%) Microsoft App-V
16 8 (0.25%) Terminal Server
17 7 (0.22%) Microsoft Virtual Server
18 5 (0.16%) Forefront TMG
19 4 (0.13%) Citrix Presentation Server
Systems Management
1 176 (5.61%) SCCM
2 51 (1.62%) Backup Exec
3 44 (1.40%) WSUS
4 35 (1.12%) SCOM
5 21 (0.67%) FortiGate
6 20 (0.64%) Norton AntiVirus
7 19 (0.61%) AirWatch
8 13 (0.41%) Cisco CUCM
8 13 (0.41%) NetBackup
9 12 (0.38%) Casper Suite
9 12 (0.38%) HP SIM
9 12 (0.38%) Nagios
10 11 (0.35%) McAfee ePO
11 8 (0.25%) Microsoft Clustering
12 7 (0.22%) DameWare
12 7 (0.22%) HP Data Protector
12 7 (0.22%) XenMobile
13 6 (0.19%) PaperCut
13 6 (0.19%) SCSM
13 6 (0.19%) SCVMM
Vendors
1 1470 (46.83%) Microsoft
2 760 (24.21%) VMware
3 377 (12.01%) Cisco
4 368 (11.72%) Citrix
5 197 (6.28%) Apple
6 157 (5.00%) HP
7 105 (3.35%) Dell
8 86 (2.74%) Oracle
9 53 (1.69%) Veeam
10 52 (1.66%) Adobe
11 51 (1.62%) Intel
12 48 (1.53%) Avaya
13 47 (1.50%) Google
14 43 (1.37%) Sophos
15 40 (1.27%) Bloomberg
15 40 (1.27%) IBM
16 39 (1.24%) SAP
16 39 (1.24%) Symantec
17 38 (1.21%) Red Hat
18 37 (1.18%) Intel Security
Didcot, Oxfordshire
Premier IT
Salary: £16000 - £20000 per annum
Posted: 9 hours ago
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £22500 - £25000 per annum
Posted: 12 hours ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 per annum + Benefits
Posted: 12 hours ago
Cheltenham, Gloucestershire
Randstad Technologies
Salary: £28000 - £33000 per annum + Bonus, Shares etc
Posted: 14 hours ago
Leatherhead, Surrey
ARC IT Recruitment Ltd
Salary: £0.00 - £28 per annum + 20% bonus
Posted: 7 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £17000 - £20000 per annum + training & benefits
Posted: Yesterday
Feltham, Middlesex
Senitor Associates
Salary: £33000 - £250000 per annum + Bonus
Posted: 7 hours ago
Northampton, Northamptonshire
Ashdown IT
Salary: £23000 - £27000 per annum
Posted: Yesterday
Lingfield, Surrey
Webrecruit
Salary: Up to £30,000 per annum Plus Benefits
Posted: 11 hours ago
Cheltenham, Gloucestershire
Randstad Technologies
Salary: £15000 - £17000 per annum + Pension, Bonus, Healthcare
Posted: 15 hours ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £40000 per annum + Benefits
Posted: 12 hours ago
London
Opus Recruitment Solutions Ltd
Salary: £25000 - £27000 per annum
Posted: Yesterday
Edinburgh, Midlothian
Latcom Ltd
Salary: From £25,000 to £28,000 per annum + Good Benefits
Posted: 11 hours ago
Kettering, Northamptonshire
CV Screen Ltd
Salary: £20k - 25k per year + excellent benefits
Posted: 8 hours ago
Bolton, Lancashire
Senitor Associates
Salary: £20000 per annum
Posted: 2 days ago
Manchester, Lancashire
Senitor Associates
Salary: £20000 per annum
Posted: 2 days ago
Loughton, Essex
techfolk Ltd
Salary: Up to £24,000 per annum negotiable
Posted: 10 hours ago
London
Opus IT Consulting
Salary: £26000 - £30000 per annum
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £25,000 to £30,000 per annum
Posted: Yesterday
Guildford, Surrey
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £24000 per annum + benefits & training
Posted: Yesterday
Wigan, Lancashire
Senitor Associates
Salary: £18000 - £22000 per annum
Posted: 2 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum + training & benefits
Posted: Yesterday
Leeds, West Yorkshire
RecruitmentRevolution.com Limited
Salary: £17,000 per annum + Benefits
Posted: 3 hours ago
Bolton, Lancashire
Senitor Associates
Salary: £19000 - £21000 per annum
Posted: 2 days ago
Welwyn Garden City, Hertfordshire
Coburg Banks IT
Salary: £18000 - £20000 per annum + Benefits
Posted: 2 days ago
Telford, Shropshire
Oscar
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Capita Resourcing - IT Resourcing
Salary: £25000 - £28000 per annum + Pension & Benefits
Posted: 2 days ago
Croydon, Surrey
networx
Salary: From £28,028 to £30,300 per annum + Benefits
Posted: 9 hours ago
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: Yesterday
Newbury, Berkshire
Greywood Associates Limited
Salary: £24000 - £30000 per annum + bens
Posted: Yesterday