The statistics below represent IT jobs advertised across the UK that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
IT Support
Rank 209 225 208
Rank change year-on-year
+16 -17
Permanent jobs requiring an IT Support 1526 1603 1777
As % of all permanent IT jobs located in the UK 1.60% 1.47% 1.55%
As % of the Job Titles category 1.66% 1.53% 1.61%
Number of salaries quoted 1367 1428 1502
Median salary £27,500 £25,500 £26,500
Median salary % change year-on-year
+7.84% -3.77%
90% offered a salary of more than £19,775 £19,500 £20,000
10% offered a salary of more than £42,500 £40,000 £40,000
UK excluding London median salary £25,000 £25,000 £25,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
91719 105001 110310
As % of all permanent IT jobs located in the UK 96.27% 96.26% 96.44%
Number of salaries quoted 76765 87557 89208
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

IT Support
Jobs Demand Trend

The demand trend of job ads that featured IT Support in the job title.

IT Support Jobs Demand Trend in the UK

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support within the UK.

IT Support Salary Trend in the UK

IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support over the 3 months to 30 September 2016 within the UK.

IT Support Salary Histogram in the UK

IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +16 1449 £27,500 +7.84% 192
London +10 452 £30,000 +9.09% 55
South East +1 348 £27,500 +10.00% 42
Yorkshire +78 133 £24,150 +0.62% 13
West Midlands +20 130 £24,000 -4.00% 14
South West +12 125 £25,000 - 16
East of England +14 105 £25,500 +2.00% 12
West Yorkshire +65 90 £25,000 +2.04% 7
North West -36 85 £22,000 -8.33% 26
Surrey +12 84 £26,000 -1.88% 8
Hampshire +17 81 £26,500 +12.76% 13
City of London +13 76 £31,000 +3.33% 10
Leeds +73 69 £24,150 -5.29% 4
East Midlands +14 64 £23,000 +6.97% 8
Birmingham -5 55 £26,198 +19.07% 4
Berkshire -19 45 £30,000 +20.00% 5
Buckinghamshire +25 40 £23,750 -5.94% 2
Cheshire +23 35 £19,500 -15.21% 4
Manchester -33 33 £24,500 +2.08% 17
Cambridgeshire +28 30 £25,500 -11.30% 2
West Sussex +26 29 £55,000 +139.13% 4
Hertfordshire -1 29 £30,000 +20.00% 6
Dorset +6 26 £20,000 -11.11% 4
South Wales +26 25 £22,500 -16.66% 3
Devon +23 25 £27,250 +60.29% 1
Bristol +19 25 £26,250 -2.77% 2
Wales +19 25 £22,500 +7.14% 3
High Wycombe +22 24 £24,000 -14.28% 1
Guildford +19 23 £21,000 -30.00% 1
Nottinghamshire +3 23 £23,500 +9.30% 3

IT Support Skill Set
Top 30 Related IT Skills

For the 6 months to 30 September 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support in the job title.

1 2144 (68.56%) Windows
2 1612 (51.55%) Active Directory
3 1471 (47.04%) Microsoft
4 1022 (32.68%) Windows Server
5 859 (27.47%) MS Office
6 797 (25.49%) Windows 7
7 782 (25.01%) MS Excel
8 734 (23.47%) MS Exchange
9 712 (22.77%) Windows Server 2008
10 710 (22.71%) ITIL
11 700 (22.39%) VMware
12 591 (18.90%) Windows Server 2012
13 472 (15.09%) Office 365
14 433 (13.85%) VMware Infrastructure
15 425 (13.59%) SQL
16 395 (12.63%) Citrix
17 382 (12.22%) Firewall
18 378 (12.09%) Cisco
18 378 (12.09%) Windows 8
19 353 (11.29%) TCP/IP
20 334 (10.68%) DNS
21 333 (10.65%) Linux
21 333 (10.65%) Hyper-V
22 325 (10.39%) Degree
23 323 (10.33%) SQL Server
24 321 (10.27%) Microsoft Certification
25 318 (10.17%) Finance
26 314 (10.04%) Windows 10
27 305 (9.75%) SLA
28 298 (9.53%) LAN

IT Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 734 (23.47%) MS Exchange
2 288 (9.21%) Exchange Server 2010
3 213 (6.81%) Exchange Server 2013
4 162 (5.18%) SharePoint
5 115 (3.68%) Exchange Server 2007
6 102 (3.26%) Skype for Business
7 92 (2.94%) IIS
8 51 (1.63%) Blackberry Enterprise Server
9 46 (1.47%) Exchange Server 2003
10 29 (0.93%) Apache
11 20 (0.64%) Tomcat
12 19 (0.61%) IBM Notes
13 17 (0.54%) WebSphere
14 15 (0.48%) SharePoint 2013
15 13 (0.42%) JBoss
16 9 (0.29%) Office Communications Server
17 8 (0.26%) IBM Domino
18 5 (0.16%) BizTalk Server
18 5 (0.16%) SAS
18 5 (0.16%) Site Server
Applications
1 859 (27.47%) MS Office
2 782 (25.01%) MS Excel
3 81 (2.59%) MS PowerPoint
4 18 (0.58%) MS Visio
5 16 (0.51%) Adobe Creative Suite
6 11 (0.35%) Spreadsheet
7 10 (0.32%) Photoshop
8 8 (0.26%) AutoCAD
9 5 (0.16%) MS Project
10 2 (0.064%) Acrobat
10 2 (0.064%) Adobe Captivate
10 2 (0.064%) Final Cut Pro
11 1 (0.032%) Adobe Illustrator
11 1 (0.032%) QuarkXPress
11 1 (0.032%) Revit
11 1 (0.032%) SPSS
Business Applications
1 28 (0.90%) Dynamics CRM
2 10 (0.32%) SAP Oil and Gas
3 8 (0.26%) Dynamics NAV
3 8 (0.26%) Eikon
3 8 (0.26%) Orchard Housing
3 8 (0.26%) thinkFolio
4 7 (0.22%) Northgate Housing
5 6 (0.19%) SunGard APT
6 4 (0.13%) Line 50
7 3 (0.096%) Infor M3
7 3 (0.096%) Magento
7 3 (0.096%) Remedy ITSM
7 3 (0.096%) Sage CRM
7 3 (0.096%) SAP Business One
8 2 (0.064%) Dynamics AX
8 2 (0.064%) Line 500
8 2 (0.064%) Sage 1000
8 2 (0.064%) Sage X3
9 1 (0.032%) Academy Housing
9 1 (0.032%) Dynamics GP
Cloud Services
1 472 (15.09%) Office 365
2 88 (2.81%) Microsoft Azure
3 64 (2.05%) Amazon AWS
4 26 (0.83%) SaaS
5 21 (0.67%) Google Apps
6 17 (0.54%) Cloud Computing
7 10 (0.32%) Adobe Creative Cloud
8 6 (0.19%) Mimecast
9 5 (0.16%) Dropbox
9 5 (0.16%) IaaS
9 5 (0.16%) OneDrive
10 4 (0.13%) Google Analytics
10 4 (0.13%) Google Cloud Platform
10 4 (0.13%) Yammer
11 3 (0.096%) Google Drive
12 1 (0.032%) AdWords
12 1 (0.032%) Amazon EC2
12 1 (0.032%) Azure Active Directory
12 1 (0.032%) PaaS
12 1 (0.032%) Virtual Private Cloud
Communications & Networking
1 382 (12.22%) Firewall
2 353 (11.29%) TCP/IP
3 334 (10.68%) DNS
4 298 (9.53%) LAN
5 274 (8.76%) WAN
6 273 (8.73%) DHCP
7 221 (7.07%) VPN
8 202 (6.46%) VoIP
9 175 (5.60%) SAN
10 126 (4.03%) Internet
11 97 (3.10%) Wireless
12 75 (2.40%) Wi-Fi
13 72 (2.30%) VLAN
14 69 (2.21%) Remote Desktop
15 59 (1.89%) IP Telephony
16 54 (1.73%) NAS
17 43 (1.38%) Skype
18 29 (0.93%) Intranet
19 24 (0.77%) ADSL
19 24 (0.77%) Cisco ASA
Database & Business Intelligence
1 323 (10.33%) SQL Server
2 80 (2.56%) SQL Server 2008
3 44 (1.41%) SQL Server 2012
4 38 (1.22%) SQL Server 2005
5 25 (0.80%) MySQL
6 21 (0.67%) Crystal Reports
7 20 (0.64%) Relational Database
8 19 (0.61%) MS Access
8 19 (0.61%) SQL Server Reporting Services
9 9 (0.29%) FileMaker
9 9 (0.29%) GIS
10 8 (0.26%) Oracle Database
10 8 (0.26%) RDBMS
11 6 (0.19%) Big Data
11 6 (0.19%) QlikView
11 6 (0.19%) SQL Server 2000
11 6 (0.19%) SQL Server Integration Services
12 4 (0.13%) BusinessObjects
12 4 (0.13%) NoSQL
12 4 (0.13%) Oracle Reports
Development Applications
1 22 (0.70%) JIRA
2 7 (0.22%) Subversion
2 7 (0.22%) Visual Studio
3 5 (0.16%) Atlassian Bamboo
3 5 (0.16%) MSI
4 2 (0.064%) Jenkins
4 2 (0.064%) Team Foundation Server
5 1 (0.032%) Bitbucket
5 1 (0.032%) Eclipse
5 1 (0.032%) Git (software)
5 1 (0.032%) ProC
5 1 (0.032%) PROIV
5 1 (0.032%) SQL Server Management Studio (SSMS)
5 1 (0.032%) Toad
5 1 (0.032%) Xcode
General
1 318 (10.17%) Finance
2 106 (3.39%) Legal
3 105 (3.36%) Telecoms
4 98 (3.13%) Law
5 92 (2.94%) Manufacturing
5 92 (2.94%) Marketing
6 90 (2.88%) Retail
7 69 (2.21%) Banking
8 44 (1.41%) Games
9 40 (1.28%) Advertising
9 40 (1.28%) French Language
9 40 (1.28%) German Language
10 28 (0.90%) Pharmaceutical
11 26 (0.83%) Electronics
12 22 (0.70%) Back Office
13 15 (0.48%) Automotive
13 15 (0.48%) Front Office
13 15 (0.48%) Publishing
14 14 (0.45%) Financial Institution
15 10 (0.32%) Italian Language
Libraries, Frameworks & Software Standards
1 53 (1.69%) HTML
1 53 (1.69%) Web Services
2 46 (1.47%) .NET
3 37 (1.18%) CSS
4 22 (0.70%) Software Packaging
4 22 (0.70%) XML
5 13 (0.42%) ASP.NET
5 13 (0.42%) JSP
6 11 (0.35%) LAMP
7 8 (0.26%) .NET Framework
7 8 (0.26%) COM
8 7 (0.22%) MAPI
8 7 (0.22%) Middleware
9 5 (0.16%) EDI
10 4 (0.13%) CGI
10 4 (0.13%) Entity Framework
10 4 (0.13%) FIX Protocol
10 4 (0.13%) HTML5
10 4 (0.13%) LINQ
10 4 (0.13%) XMPP
Miscellaneous
1 169 (5.40%) Analytical Skills
2 160 (5.12%) Blackberry
2 160 (5.12%) Driving Licence
3 112 (3.58%) Computer Science
4 86 (2.75%) iPhone
5 73 (2.33%) Data Centre
6 58 (1.85%) Smartphone
7 56 (1.79%) Video Conferencing
8 55 (1.76%) iPad
9 51 (1.63%) Management Information System
10 48 (1.54%) Clustering
10 48 (1.54%) Fat Client
10 48 (1.54%) Thin Client
11 41 (1.31%) Mathematics
12 39 (1.25%) Hedge funds
13 32 (1.02%) EPoS
14 28 (0.90%) Mobile Computing
15 27 (0.86%) Client/Server
16 21 (0.67%) Replication
17 14 (0.45%) PACS
Operating Systems
1 2144 (68.56%) Windows
2 1022 (32.68%) Windows Server
3 797 (25.49%) Windows 7
4 712 (22.77%) Windows Server 2008
5 591 (18.90%) Windows Server 2012
6 378 (12.09%) Windows 8
7 333 (10.65%) Linux
8 314 (10.04%) Windows 10
9 230 (7.36%) Windows Server 2003
10 183 (5.85%) Windows XP
11 131 (4.19%) Android
12 113 (3.61%) Apple iOS
13 111 (3.55%) Unix
14 106 (3.39%) Mac OS X
15 49 (1.57%) Windows Vista
16 36 (1.15%) CentOS
17 28 (0.90%) Mac OS
17 28 (0.90%) Ubuntu
17 28 (0.90%) Windows Mobile
18 15 (0.48%) Red Hat Enterprise Linux
Processes & Methodologies
1 710 (22.71%) ITIL
2 155 (4.96%) Service Management
3 150 (4.80%) Service Delivery
4 112 (3.58%) Project Management
5 108 (3.45%) Incident Management
6 91 (2.91%) Disaster Recovery
7 86 (2.75%) Continuous Improvement
8 84 (2.69%) CRM
8 84 (2.69%) Mentoring
9 82 (2.62%) Change Management
10 81 (2.59%) Problem Management
11 75 (2.40%) ITSM
12 66 (2.11%) Time Management
13 63 (2.01%) Line Management
14 61 (1.95%) Asset Management
15 57 (1.82%) ERP
16 56 (1.79%) Mobile Device Management
17 52 (1.66%) Virtual Environments
18 48 (1.54%) ITIL V3
18 48 (1.54%) Logistics
Programming Languages
1 425 (13.59%) SQL
2 115 (3.68%) PowerShell
3 52 (1.66%) Java
4 41 (1.31%) C#
5 32 (1.02%) C
6 31 (0.99%) VBScript
7 30 (0.96%) JavaScript
8 29 (0.93%) Perl
9 27 (0.86%) VBA
10 25 (0.80%) VB
11 22 (0.70%) Python
12 20 (0.64%) PHP
13 17 (0.54%) Bash Shell
14 16 (0.51%) Shell Script
15 13 (0.42%) PL/SQL
16 12 (0.38%) T-SQL
17 10 (0.32%) C++
18 9 (0.29%) VB.NET
19 3 (0.096%) RPG
20 2 (0.064%) Progress 4GL
Qualifications
1 325 (10.39%) Degree
2 321 (10.27%) Microsoft Certification
3 195 (6.24%) MCSE
4 147 (4.70%) MCSA
5 137 (4.38%) MCP
6 93 (2.97%) Cisco Certification
7 87 (2.78%) ITIL Certification
8 86 (2.75%) CCNA
9 68 (2.17%) MCITP
10 45 (1.44%) Security Cleared
11 38 (1.22%) MCTS
12 26 (0.83%) DBS Check
13 25 (0.80%) A+ Certification
14 20 (0.64%) VMware Certified Professional (VCP)
15 16 (0.51%) MOS
16 15 (0.48%) ITIL Foundation Certificate
16 15 (0.48%) MCDST
16 15 (0.48%) PMI Certification
17 12 (0.38%) SC Cleared
18 10 (0.32%) DV Cleared
Quality Assurance & Compliance
1 305 (9.75%) SLA
2 24 (0.77%) QA
3 16 (0.51%) ISO/IEC 27001
4 15 (0.48%) PCI DSS
5 14 (0.45%) DICOM
5 14 (0.45%) HL7
6 6 (0.19%) ISO 9001
7 4 (0.13%) COBIT
8 3 (0.096%) Data Quality
9 2 (0.064%) ISO27002
9 2 (0.064%) Sarbanes-Oxley
9 2 (0.064%) SEPA
10 1 (0.032%) ISO22301
System Software
1 1612 (51.55%) Active Directory
2 433 (13.85%) VMware Infrastructure
3 333 (10.65%) Hyper-V
4 98 (3.13%) XenApp
5 82 (2.62%) vSphere
6 47 (1.50%) VMware ESX
6 47 (1.50%) VMware ESXi
7 43 (1.38%) Terminal Services
8 34 (1.09%) VMware Workstation
9 22 (0.70%) Virtual Servers
10 20 (0.64%) Virtual Machines
11 19 (0.61%) XenDesktop
12 18 (0.58%) Firmware
12 18 (0.58%) Virtual Desktop
13 13 (0.42%) XenServer
14 12 (0.38%) Terminal Server
15 7 (0.22%) NFS
16 6 (0.19%) Microsoft App-V
17 5 (0.16%) Forefront TMG
17 5 (0.16%) Microsoft Virtual Server
Systems Management
1 158 (5.05%) SCCM
2 45 (1.44%) Backup Exec
3 40 (1.28%) WSUS
4 29 (0.93%) SCOM
5 24 (0.77%) AirWatch
6 22 (0.70%) FortiGate
7 19 (0.61%) Norton AntiVirus
8 16 (0.51%) DameWare
9 11 (0.35%) Casper Suite
9 11 (0.35%) Cisco CUCM
9 11 (0.35%) Nagios
10 9 (0.29%) NetBackup
11 8 (0.26%) HP Data Protector
11 8 (0.26%) HP SIM
11 8 (0.26%) McAfee ePO
12 7 (0.22%) Microsoft Clustering
13 5 (0.16%) Perfmon
13 5 (0.16%) Puppet
13 5 (0.16%) SCVMM
13 5 (0.16%) Tivoli
Vendors
1 1471 (47.04%) Microsoft
2 700 (22.39%) VMware
3 395 (12.63%) Citrix
4 378 (12.09%) Cisco
5 178 (5.69%) Apple
6 146 (4.67%) HP
7 90 (2.88%) Oracle
8 85 (2.72%) Dell
9 60 (1.92%) Google
10 51 (1.63%) Avaya
11 48 (1.54%) Veeam
12 46 (1.47%) Adobe
13 41 (1.31%) IBM
13 41 (1.31%) Sophos
14 39 (1.25%) SAP
15 38 (1.22%) Mitel
16 36 (1.15%) Bloomberg
16 36 (1.15%) Red Hat
16 36 (1.15%) Sage
17 32 (1.02%) Symantec
Edinburgh, Midlothian
HAYS INFORMATION TECHNOLOGY
Salary: £26586.00 per annum
Posted: 8 hours ago
Sevenoaks, Kent
Ashdown IT
Salary: £26000 - £28000 per annum + benefits
Posted: 8 hours ago
Midlands
EMBS Ltd
Salary: Up to £25k
Posted: 7 hours ago
Welwyn Garden City, Hertfordshire
Ashdown IT
Salary: £24000 - £30000 per annum
Posted: Yesterday
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £21000 per annum + benfits & training
Posted: 16 hours ago
South East
EMBS Ltd
Salary: £32k + Bonus + Benefits
Posted: 8 hours ago
Guildford, Surrey
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £24000 per annum + benefits & training
Posted: 16 hours ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum + training & benefits
Posted: 16 hours ago
Manchester, Lancashire
Oscar
Salary: £23000 - £28000 per annum
Posted: 9 hours ago
Perth, Perthshire
CV Screen Ltd
Salary: £17k - 17.5k per year + Pension
Posted: 8 hours ago
Bracknell, Berkshire
Nationwide People Ltd
Salary: £19000 - £21000 Per Annum
Posted: 8 hours ago
Camberley, Surrey
Oscar
Salary: £18000 - £24000 per annum + Benefits
Posted: 10 hours ago
Stevenage, Hertfordshire
Ashdown IT
Salary: £20000 - £25000 per annum
Posted: 2 days ago
City, London
Millshill Recruitment Ltd
Salary: From £25,000 to £30,000 per annum + Excellent Bens
Posted: 10 hours ago
Solihull, West Midlands (County)
Clearwater People Solutions
Salary: £31500 Per Annum benefits
Posted: 2 days ago
City, London
Total Recruitment Specialists Limited / TRG / Total recruitment group
Salary: £25000 - £35000 Per Annum Benefits
Posted: Yesterday
Manchester, Lancashire
Cathcart Associates Ltd
Salary: £25000 - £35000 per annum
Posted: 8 hours ago
Steyning, West Sussex
Search Consultancy
Posted: 8 hours ago
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £21000 per annum + training & benefits
Posted: 2 days ago
Rotherham, South Yorkshire
Spring Technology
Salary: £16000 - £20000 per annum
Posted: Yesterday
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 10 hours ago
Midlands
EMBS Ltd
Salary: Up to £23.8k + MS Training !
Posted: 7 hours ago
Greater Manchester
EasyWebRecruitment.com
Salary: Competitive
Posted: 10 hours ago
Central London / West End
H&R Talent
Salary: From £25,000 to £30,000 per annum
Posted: 12 hours ago
Abingdon, Oxfordshire
MARS Technical Recruitment
Salary: From £30,000 to £38,000 per annum plus training & benefits
Posted: 15 hours ago
Central London / West End
Araya Partners Ltd
Salary: From £35,000 to £45,000 per annum Salary is approx 35-45k base + bonus
Posted: 16 hours ago
South West London
Ashdown IT
Salary: £25000 - £28000 per annum + 22 days holidays & discounts
Posted: Yesterday
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £2200 - £20000 per annum + Benefits
Posted: 2 days ago
Coventry, West Midlands (County)
Spring Technology
Salary: £22000.00 - £24000.00 per annum
Posted: Yesterday
City, London
Searchability
Salary: £24000 - £28500 per annum
Posted: 9 hours ago