The statistics below represent IT jobs advertised across the UK that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
IT Support
Rank 211 223 222
Rank change year-on-year
+12 -1
Permanent jobs requiring an IT Support 1606 1618 1696
As % of all permanent IT jobs located in the UK 1.63% 1.48% 1.43%
As % of the Job Titles category 1.69% 1.53% 1.48%
Number of salaries quoted 1464 1388 1493
Median salary £27,500 £26,000 £26,500
Median salary % change year-on-year
+5.76% -1.88%
90% offered a salary of more than £20,000 £19,500 £19,500
10% offered a salary of more than £42,500 £40,000 £40,000
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94824 105610 114571
As % of all permanent IT jobs located in the UK 96.38% 96.47% 96.49%
Number of salaries quoted 79970 87076 93773
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend

The demand trend of job ads that featured IT Support in the job title.

IT Support Jobs Demand Trend in the UK

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support within the UK.

IT Support Salary Trend in the UK

IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support over the 3 months to 28 June 2016 within the UK.

IT Support Salary Histogram in the UK

IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +17 1505 £27,500 +5.76% 221
London +7 492 £30,000 - 51
South East -16 379 £27,500 +10.00% 52
West Midlands +35 133 £25,000 - 20
Yorkshire +38 132 £24,750 -1.00% 23
South West +36 112 £24,500 +8.88% 28
Berkshire +7 94 £27,500 +15.78% 10
North West +17 92 £26,000 +8.33% 23
City of London +42 89 £31,500 -3.07% 10
East Midlands +39 86 £25,000 +16.27% 10
East of England +6 86 £26,500 +11.57% 14
Hampshire +4 74 £31,500 +36.95% 8
West Yorkshire +2 73 £24,750 +4.21% 13
Surrey +5 72 £28,000 +3.70% 10
West Sussex +16 54 £40,000 +63.26% 6
Leeds +28 53 £24,750 -10.00% 6
Birmingham +15 52 £26,000 -5.45% 7
Manchester -1 43 £26,500 +5.26% 10
Nottinghamshire +27 40 £25,000 +13.63% 2
Reading +2 37 £27,500 +22.22% 3
Nottingham +31 36 £24,500 +11.36% 2
Bristol +35 33 £25,000 -6.54% 7
South Yorkshire +36 31 £26,000 +23.80% 6
Hertfordshire +1 29 £26,500 +1.92% 6
Cheshire +39 28 £22,000 -8.33% 4
Buckinghamshire +14 26 £22,750 -17.27% 6
Wales +12 26 £25,000 +19.04% 1
East Sussex +9 26 £25,000 - 3
Staffordshire -1 25 £24,750 +3.12% 2
Essex +29 24 £27,000 +20.00% 1

IT Support Skill Set
Top 30 Related IT Skills

For the 6 months to 28 June 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support in the job title.

1 2214 (69.84%) Windows
2 1695 (53.47%) Active Directory
3 1545 (48.74%) Microsoft
4 1027 (32.40%) Windows Server
5 939 (29.62%) MS Office
6 908 (28.64%) MS Excel
7 864 (27.26%) Windows 7
8 845 (26.66%) MS Exchange
9 787 (24.83%) Windows Server 2008
10 761 (24.01%) VMware
11 645 (20.35%) Windows Server 2012
12 642 (20.25%) ITIL
13 476 (15.02%) Office 365
14 460 (14.51%) VMware Infrastructure
15 445 (14.04%) Citrix
16 429 (13.53%) SQL
16 429 (13.53%) Windows 8
17 427 (13.47%) Firewall
18 378 (11.92%) Cisco
19 375 (11.83%) DNS
20 373 (11.77%) TCP/IP
21 371 (11.70%) Exchange Server 2010
22 354 (11.17%) Microsoft Certification
23 345 (10.88%) Degree
24 338 (10.66%) Linux
25 332 (10.47%) SQL Server
26 327 (10.32%) DHCP
27 323 (10.19%) Hyper-V
28 322 (10.16%) Finance
29 313 (9.87%) SLA

IT Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 845 (26.66%) MS Exchange
2 371 (11.70%) Exchange Server 2010
3 269 (8.49%) Exchange Server 2013
4 204 (6.44%) SharePoint
5 158 (4.98%) Exchange Server 2007
6 130 (4.10%) IIS
7 107 (3.38%) Skype for Business
8 63 (1.99%) Blackberry Enterprise Server
9 59 (1.86%) Exchange Server 2003
10 29 (0.91%) Apache
11 22 (0.69%) SharePoint 2013
12 18 (0.57%) SharePoint Server
13 17 (0.54%) SharePoint 2010
13 17 (0.54%) Tomcat
14 15 (0.47%) CMS
15 11 (0.35%) IBM Notes
16 10 (0.32%) JBoss
17 8 (0.25%) Office Communications Server
17 8 (0.25%) WebSphere
18 7 (0.22%) Site Server
Applications
1 939 (29.62%) MS Office
2 908 (28.64%) MS Excel
3 74 (2.33%) MS PowerPoint
4 14 (0.44%) MS Project
5 12 (0.38%) MS Visio
6 9 (0.28%) Adobe Creative Suite
6 9 (0.28%) Photoshop
7 8 (0.25%) AutoCAD
8 6 (0.19%) Spreadsheet
9 4 (0.13%) Acrobat
10 3 (0.095%) Revit
11 2 (0.063%) Adobe Captivate
12 1 (0.032%) Adobe Illustrator
12 1 (0.032%) InfoPath
12 1 (0.032%) S-PLUS
12 1 (0.032%) SPSS
Business Applications
1 43 (1.36%) Dynamics CRM
2 12 (0.38%) SAP Oil and Gas
3 11 (0.35%) Dynamics NAV
3 11 (0.35%) Oracle Applications
4 7 (0.22%) Dynamics GP
5 5 (0.16%) Unit4 Business World
6 4 (0.13%) Dynamics AX
6 4 (0.13%) Magento
7 3 (0.095%) GoldMine
7 3 (0.095%) Infor M3
7 3 (0.095%) Sage 200
7 3 (0.095%) Sage CRM
7 3 (0.095%) thinkFolio
8 2 (0.063%) CaseMap
8 2 (0.063%) Concordance
8 2 (0.063%) Finacle
8 2 (0.063%) LexisNexis TimeMap
8 2 (0.063%) Line 500
8 2 (0.063%) Relativity
8 2 (0.063%) Sage 1000
Cloud Services
1 476 (15.02%) Office 365
2 80 (2.52%) Microsoft Azure
3 51 (1.61%) Amazon AWS
4 34 (1.07%) SaaS
5 30 (0.95%) Google Apps
6 11 (0.35%) Mimecast
7 10 (0.32%) Cloud Computing
8 4 (0.13%) Dropbox
8 4 (0.13%) Google Analytics
8 4 (0.13%) IaaS
9 3 (0.095%) Adobe Creative Cloud
9 3 (0.095%) iTunes
10 2 (0.063%) Amazon EC2
10 2 (0.063%) PaaS
10 2 (0.063%) Virtual Private Cloud
11 1 (0.032%) Amazon S3
11 1 (0.032%) Google Cloud Platform
11 1 (0.032%) Google Drive
11 1 (0.032%) OneDrive
11 1 (0.032%) Yammer
Communications & Networking
1 427 (13.47%) Firewall
2 375 (11.83%) DNS
3 373 (11.77%) TCP/IP
4 327 (10.32%) DHCP
5 294 (9.27%) LAN
6 273 (8.61%) VPN
7 268 (8.45%) WAN
8 214 (6.75%) SAN
9 182 (5.74%) VoIP
10 112 (3.53%) Internet
11 108 (3.41%) Wireless
12 87 (2.74%) VLAN
13 77 (2.43%) Remote Desktop
14 68 (2.15%) Wi-Fi
15 57 (1.80%) NAS
16 47 (1.48%) IP Telephony
17 34 (1.07%) SMTP
18 29 (0.91%) Skype
19 27 (0.85%) DMZ
20 25 (0.79%) FTP
Database & Business Intelligence
1 332 (10.47%) SQL Server
2 77 (2.43%) SQL Server 2008
3 39 (1.23%) SQL Server 2012
4 35 (1.10%) MySQL
5 30 (0.95%) SQL Server 2005
6 27 (0.85%) Relational Database
7 25 (0.79%) MS Access
8 17 (0.54%) Crystal Reports
9 15 (0.47%) SQL Server Reporting Services
10 9 (0.28%) Oracle Database
10 9 (0.28%) RDBMS
10 9 (0.28%) SQL Server Integration Services
11 8 (0.25%) PostgreSQL
12 7 (0.22%) Data Warehouse
12 7 (0.22%) SQL Server 2014
13 6 (0.19%) GIS
14 5 (0.16%) Big Data
14 5 (0.16%) QlikView
15 4 (0.13%) Oracle Reports
15 4 (0.13%) SQL Server 2000
Development Applications
1 22 (0.69%) Visual Studio
2 15 (0.47%) JIRA
3 5 (0.16%) Git (software)
4 4 (0.13%) Subversion
5 3 (0.095%) MSI
5 3 (0.095%) SQL Server Management Studio (SSMS)
6 2 (0.063%) Jenkins
6 2 (0.063%) VSS/SourceSafe
7 1 (0.032%) Ant
7 1 (0.032%) Redmine
7 1 (0.032%) TeamCity
7 1 (0.032%) Toad
General
1 322 (10.16%) Finance
2 111 (3.50%) Legal
3 104 (3.28%) Retail
4 101 (3.19%) Telecoms
5 95 (3.00%) Law
6 86 (2.71%) Manufacturing
7 65 (2.05%) Banking
8 64 (2.02%) Marketing
9 40 (1.26%) Advertising
10 38 (1.20%) French Language
11 37 (1.17%) German Language
12 23 (0.73%) Pharmaceutical
13 20 (0.63%) Back Office
14 19 (0.60%) Front Office
14 19 (0.60%) Games
15 18 (0.57%) Automotive
15 18 (0.57%) Electronics
16 16 (0.50%) Investment Banking
17 9 (0.28%) Financial Institution
17 9 (0.28%) Publishing
Libraries, Frameworks & Software Standards
1 73 (2.30%) HTML
2 72 (2.27%) .NET
3 55 (1.74%) Web Services
4 52 (1.64%) CSS
5 31 (0.98%) XML
6 26 (0.82%) ASP.NET
7 24 (0.76%) MAPI
8 20 (0.63%) Software Packaging
9 19 (0.60%) .NET Framework
10 11 (0.35%) EDI
11 10 (0.32%) COM
12 8 (0.25%) Entity Framework
12 8 (0.25%) FIX Protocol
13 7 (0.22%) ASP.NET 2.0
13 7 (0.22%) ASP.NET Web Forms
14 6 (0.19%) CGI
14 6 (0.19%) JSP
14 6 (0.19%) LAMP
15 5 (0.16%) jQuery
15 5 (0.16%) SAML
Miscellaneous
1 208 (6.56%) Analytical Skills
2 178 (5.62%) Blackberry
3 160 (5.05%) Driving Licence
4 132 (4.16%) iPhone
5 115 (3.63%) Computer Science
6 73 (2.30%) Data Centre
7 67 (2.11%) Management Information System
8 58 (1.83%) Smartphone
9 54 (1.70%) Clustering
10 47 (1.48%) iPad
11 46 (1.45%) Hedge funds
12 45 (1.42%) EPoS
13 43 (1.36%) Replication
14 42 (1.32%) Video Conferencing
15 39 (1.23%) Mathematics
16 37 (1.17%) Fat Client
16 37 (1.17%) Thin Client
17 29 (0.91%) Client/Server
18 26 (0.82%) PDA
19 17 (0.54%) FMCG
Operating Systems
1 2214 (69.84%) Windows
2 1027 (32.40%) Windows Server
3 864 (27.26%) Windows 7
4 787 (24.83%) Windows Server 2008
5 645 (20.35%) Windows Server 2012
6 429 (13.53%) Windows 8
7 338 (10.66%) Linux
8 290 (9.15%) Windows Server 2003
9 263 (8.30%) Windows XP
10 250 (7.89%) Windows 10
11 149 (4.70%) Android
12 88 (2.78%) Apple iOS
13 85 (2.68%) Mac OS X
14 76 (2.40%) Unix
15 68 (2.15%) Windows Vista
16 42 (1.32%) Mac OS
17 38 (1.20%) CentOS
18 27 (0.85%) Ubuntu
19 22 (0.69%) Windows Mobile
20 18 (0.57%) Red Hat Enterprise Linux
Processes & Methodologies
1 642 (20.25%) ITIL
2 150 (4.73%) Service Delivery
3 136 (4.29%) Service Management
4 128 (4.04%) Disaster Recovery
5 107 (3.38%) Continuous Improvement
6 106 (3.34%) CRM
7 93 (2.93%) Incident Management
8 88 (2.78%) Problem Management
9 87 (2.74%) Mentoring
10 86 (2.71%) Project Management
11 74 (2.33%) ERP
12 67 (2.11%) Time Management
13 65 (2.05%) Change Management
14 63 (1.99%) Mobile Device Management
15 58 (1.83%) ITSM
16 55 (1.74%) Virtual Environments
17 50 (1.58%) Line Management
18 47 (1.48%) Kalman Filter
19 45 (1.42%) E-Commerce
20 43 (1.36%) Migration
Programming Languages
1 429 (13.53%) SQL
2 131 (4.13%) PowerShell
3 61 (1.92%) C#
4 49 (1.55%) VBScript
5 44 (1.39%) C
6 42 (1.32%) JavaScript
7 36 (1.14%) Python
7 36 (1.14%) VB
8 34 (1.07%) Perl
9 33 (1.04%) Java
10 25 (0.79%) PHP
11 22 (0.69%) T-SQL
11 22 (0.69%) VBA
12 20 (0.63%) Bash Shell
13 14 (0.44%) VB.NET
14 13 (0.41%) C++
14 13 (0.41%) PL/SQL
15 12 (0.38%) Shell Script
16 9 (0.28%) Ruby
17 5 (0.16%) Progress 4GL
Qualifications
1 354 (11.17%) Microsoft Certification
2 345 (10.88%) Degree
3 219 (6.91%) MCSE
4 125 (3.94%) MCSA
5 113 (3.56%) MCP
6 93 (2.93%) Cisco Certification
7 89 (2.81%) MCITP
8 86 (2.71%) CCNA
9 80 (2.52%) ITIL Certification
10 54 (1.70%) VMware Certified Professional (VCP)
11 42 (1.32%) Security Cleared
12 35 (1.10%) A+ Certification
13 31 (0.98%) MCTS
14 22 (0.69%) ITIL Foundation Certificate
15 19 (0.60%) CCNP
15 19 (0.60%) HND
16 18 (0.57%) DBS Check
16 18 (0.57%) MCDST
16 18 (0.57%) SC Cleared
17 17 (0.54%) PhD
Quality Assurance & Compliance
1 313 (9.87%) SLA
2 27 (0.85%) ISO/IEC 27001
3 26 (0.82%) QA
4 9 (0.28%) DICOM
4 9 (0.28%) HL7
5 7 (0.22%) COBIT
5 7 (0.22%) ISO27002
6 3 (0.095%) PCI DSS
7 2 (0.063%) ISO 9001
8 1 (0.032%) GxP
8 1 (0.032%) PMBOK
8 1 (0.032%) RMADS
8 1 (0.032%) SEPA
System Software
1 1695 (53.47%) Active Directory
2 460 (14.51%) VMware Infrastructure
3 323 (10.19%) Hyper-V
4 138 (4.35%) XenApp
5 88 (2.78%) vSphere
6 63 (1.99%) VMware ESXi
7 48 (1.51%) Terminal Services
8 47 (1.48%) XenDesktop
9 46 (1.45%) VMware ESX
10 38 (1.20%) VMware Workstation
11 22 (0.69%) XenServer
12 18 (0.57%) NFS
13 17 (0.54%) Virtual Servers
14 15 (0.47%) Virtual Desktop
14 15 (0.47%) Virtual Machines
15 14 (0.44%) Firmware
16 13 (0.41%) Terminal Server
17 11 (0.35%) Forefront TMG
17 11 (0.35%) Microsoft App-V
18 8 (0.25%) ISA Server
Systems Management
1 168 (5.30%) SCCM
2 79 (2.49%) Backup Exec
3 43 (1.36%) WSUS
4 33 (1.04%) SCOM
5 17 (0.54%) Nagios
5 17 (0.54%) Norton AntiVirus
6 14 (0.44%) XenMobile
7 12 (0.38%) DameWare
8 11 (0.35%) AirWatch
8 11 (0.35%) Microsoft Data Protection Manager
8 11 (0.35%) Systems Management Server (SMS)
9 9 (0.28%) Casper Suite
9 9 (0.28%) FortiGate
10 7 (0.22%) HP Data Protector
11 6 (0.19%) HP SIM
11 6 (0.19%) McAfee ePO
11 6 (0.19%) NetBackup
11 6 (0.19%) SCVMM
11 6 (0.19%) Zenoss
12 5 (0.16%) Munin
Vendors
1 1545 (48.74%) Microsoft
2 761 (24.01%) VMware
3 445 (14.04%) Citrix
4 378 (11.92%) Cisco
5 166 (5.24%) Apple
6 156 (4.92%) HP
7 113 (3.56%) Dell
8 92 (2.90%) Oracle
9 76 (2.40%) Veeam
10 54 (1.70%) Google
11 50 (1.58%) Avaya
12 45 (1.42%) IBM
13 37 (1.17%) Symantec
14 35 (1.10%) Sage
15 31 (0.98%) EMC
15 31 (0.98%) Sophos
16 30 (0.95%) Intel Security
16 30 (0.95%) WatchGuard
17 29 (0.91%) Draytek
18 28 (0.88%) Adobe
Chippenham, Wiltshire
Opus Recruitment Solutions Ltd
Salary: £25000 - £32000 per annum
Posted: 13 hours ago
Stratford-Upon-Avon, Warwickshire
Aximis (West) Limited
Salary: Up to £26K Basic + Excellent Benefits
Posted: 9 hours ago
Sheffield, South Yorkshire
Experis Ltd
Salary: £25000.00 - £30000 per annum + Benefits
Posted: 2 hours ago
Normanton, West Yorkshire
Greywood Associates Limited
Salary: £20000 - £22000 per annum + bens
Posted: 17 hours ago
Gloucestershire
Randstad Technologies
Salary: £24000 - £27000.00 per annum + Pension, Bonus, Healthcare
Posted: 14 hours ago
Leeds, West Yorkshire
Spring Technology
Salary: £24000.00 - £24300.00 per annum
Posted: 16 hours ago
Wokingham, Berkshire
RM plc
Salary: £20000 - £25000 per annum + Bonus & Benefits
Posted: 22 hours ago
Wetherby, West Yorkshire
Greywood Associates Limited
Salary: £30000 - £45000 per annum + bens & training
Posted: 22 hours ago
Hemel Hempstead, Hertfordshire
Bristow Holland
Salary: £20k - 25k per year
Posted: 3 days ago
Ipswich, Suffolk
Bristow Holland
Salary: £18k - 25k per year
Posted: 3 days ago
City, London
Ashdown IT
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
High Wycombe, Buckinghamshire
Verticality Ltd
Salary: £28000 - £32000 per annum, Benefits Benefits
Posted: 19 hours ago
Bromley, Kent
Ashdown IT
Salary: £28000 per annum + training + benefits
Posted: 16 hours ago
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £20000 per annum + training & benefits
Posted: 3 days ago
Camberley, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £17000.00 - £19000.00 per annum + benefits
Posted: 21 hours ago
Hull, North Humberside
Go IT Recruitment Ltd
Salary: From £18,000 to £21,000 per annum + 25 days holiday, BUPA, Life assura
Posted: 20 hours ago
Exeter, Devon
Redrock Consulting Ltd
Salary: £18000.00 - £20000.00 per annum
Posted: 15 hours ago
Leeds, West Yorkshire
EasyWebRecruitment.com
Salary: Competitive
Posted: 3 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £20000 per annum + training & benefits
Posted: 5 days ago
Heywood, Lancashire
Oscar
Salary: £25000 - £30000 per annum + Benefits
Posted: 23 hours ago
City, London
Vantage Recruitment Solutions Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
Hertford, Hertfordshire
Ashdown IT
Salary: £21000 - £22000 per annum + benefits
Posted: Yesterday
Leeds, West Yorkshire
Spring Technology
Salary: £18000.00 - £20000.00 per annum + + Benefits
Posted: 4 days ago
Harrogate, North Yorkshire
Senitor Associates
Salary: £18000 per annum
Posted: 4 days ago
Sheffield, South Yorkshire
Senitor Associates
Salary: £18000 per annum
Posted: 4 days ago
Fareham, Hampshire
Deerfoot IT Resources Ltd
Salary: £20000 - £25000 per annum + good benefits
Posted: 3 days ago
Bournemouth, Dorset
Greywood Associates Limited
Salary: £20000 - £25000 per annum + bens
Posted: 3 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £22000.00 - £30000.00 per annum
Posted: 5 days ago
Liverpool, Merseyside
Ascent People Ltd
Salary: £25000 - £30000 per annum + Benefits + Bonus
Posted: 5 days ago
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £22.5k - 26k per year + Bonus
Posted: 3 days ago