The table below looks at the statistics for the IT Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 218 200 241
Rank change year-on-year
-18 +41
Permanent jobs requiring an IT Support 1553 1704 1397
As % of all permanent IT jobs located in the UK 1.55% 1.62% 1.32%
As % of the Job Titles category 1.61% 1.68% 1.37%
Number of salaries quoted 1362 1503 1210
Average salary £26,896 £26,250 £27,500
Average salary % change year-on-year
+2.45% -4.54%
90% offered a salary of more than £20,000 £19,500 £19,000
10% offered a salary of more than £42,500 £42,000 £44,000
UK excluding London average salary £25,000 £25,000 £25,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
96369 101236 101631
As % of all permanent IT jobs located in the UK 96.12% 96.45% 96.28%
Number of salaries quoted 80844 83884 81689
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the UK

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support within the UK.

IT Support Salary Trend in the UK

IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support over the 3 months to 13 February 2016 within the UK.

IT Support Salary Histogram in the UK

IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the UK over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 1465 £27,000 +1.88% 222
London -36 490 £31,500 +5.00% 51
South East +30 404 £25,000 - 62
South West +26 141 £29,000 +23.40% 20
East of England -4 130 £26,500 +12.76% 16
North West +11 114 £23,000 -6.12% 24
Surrey +65 111 £27,500 +5.76% 8
West Midlands -24 86 £23,250 -7.00% 21
Hampshire +11 66 £27,500 +25.00% 13
Berkshire -22 64 £31,000 +12.72% 10
City of London -2 60 £32,500 - 12
Yorkshire -60 52 £21,500 -23.21% 15
Manchester -10 49 £23,000 -6.12% 11
Kent +23 43 £24,000 -4.00% 2
Oxfordshire +5 43 £23,000 -15.20% 13
Hertfordshire +19 42 £26,250 +25.00% 3
Essex +13 42 £26,500 +1.92%
Cheshire +36 38 £22,000 -10.20% 10
Dorset +20 38 £32,500 +75.67% 2
East Midlands -26 38 £24,000 +2.12% 9
Bournemouth +17 37 £32,500 +91.17% 1
Birmingham +12 37 £23,500 -2.08% 4
West Yorkshire -45 36 £21,500 -27.73% 7
Buckinghamshire +12 34 £22,500 -2.17% 4
Wiltshire +13 33 £30,000 +20.00% 5
Guildford +27 30 £28,000 +22.40% 3
Devon +26 29 £29,000 +100.00%
West Sussex +6 26 £26,500 +20.45% 7
Leeds -20 25 £21,500 -15.68% 4
Wales +14 24 £19,000 -24.00% 4

IT Support
Top 30 Related IT Skills

For the 6 months to 13 February 2016, IT jobs within the UK that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 2343 (73.13%) Windows
2 1668 (52.06%) Active Directory
3 1500 (46.82%) Microsoft
4 1066 (33.27%) Windows Server
5 973 (30.37%) MS Office
6 898 (28.03%) MS Excel
7 890 (27.78%) MS Exchange
8 849 (26.50%) Windows 7
9 841 (26.25%) Windows Server 2008
10 777 (24.25%) VMware
11 680 (21.22%) Windows Server 2012
12 589 (18.38%) ITIL
13 466 (14.54%) TCP/IP
13 466 (14.54%) Windows 8
14 454 (14.17%) VMware Infrastructure
15 444 (13.86%) SQL
16 417 (13.01%) Citrix
17 389 (12.14%) Windows XP
17 389 (12.14%) Exchange Server 2010
18 374 (11.67%) DNS
19 362 (11.30%) Cisco
19 362 (11.30%) Office 365
20 355 (11.08%) Firewall
21 352 (10.99%) Finance
21 352 (10.99%) Microsoft Certification
22 342 (10.67%) Hyper-V
23 336 (10.49%) SQL Server
24 330 (10.30%) SLA
25 324 (10.11%) Linux
26 314 (9.80%) DHCP

IT Support
Top Related IT Skills by Category

For the 6 months to 13 February 2016, IT jobs within the UK that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 890 (27.78%) MS Exchange
2 389 (12.14%) Exchange Server 2010
3 240 (7.49%) Exchange Server 2013
4 167 (5.21%) SharePoint
5 152 (4.74%) Exchange Server 2007
6 113 (3.53%) IIS
7 96 (3.00%) Skype for Business
8 65 (2.03%) Exchange Server 2003
9 43 (1.34%) Apache
10 39 (1.22%) Blackberry Enterprise Server
11 23 (0.72%) SharePoint Server
12 21 (0.66%) IBM Notes
13 18 (0.56%) CMS
13 18 (0.56%) SharePoint 2013
14 17 (0.53%) nginx
14 17 (0.53%) Tomcat
15 13 (0.41%) SharePoint 2010
16 7 (0.22%) WebSphere
17 6 (0.19%) Confluence
17 6 (0.19%) MS Project Server
Applications
1 973 (30.37%) MS Office
2 898 (28.03%) MS Excel
3 42 (1.31%) MS PowerPoint
4 17 (0.53%) MS Project
5 11 (0.34%) MS Visio
6 8 (0.25%) AutoCAD
7 7 (0.22%) Spreadsheet
8 5 (0.16%) Adobe Creative Suite
9 4 (0.12%) Adobe Premiere
9 4 (0.12%) InfoPath
10 3 (0.094%) Acrobat
11 2 (0.062%) Photoshop
12 1 (0.031%) 3ds Max
12 1 (0.031%) GNU Octave
12 1 (0.031%) Maya
12 1 (0.031%) Revit
12 1 (0.031%) S-PLUS
Business Applications
1 31 (0.97%) Dynamics CRM
2 13 (0.41%) Dynamics NAV
3 12 (0.37%) Dynamics AX
4 11 (0.34%) Oracle Applications
5 5 (0.16%) JDE EnterpriseOne
6 4 (0.12%) assyst
6 4 (0.12%) Magento
6 4 (0.12%) Sage 200
6 4 (0.12%) SAP Oil and Gas
7 3 (0.094%) CaseMap
7 3 (0.094%) Concordance
7 3 (0.094%) Dynamics GP
7 3 (0.094%) LexisNexis TimeMap
7 3 (0.094%) Oracle Cash Management
7 3 (0.094%) Relativity
7 3 (0.094%) SAP Business One
7 3 (0.094%) WebTrends
8 2 (0.062%) Eikon
8 2 (0.062%) ION MarketView
8 2 (0.062%) MFGPRO
Cloud Services
1 362 (11.30%) Office 365
2 61 (1.90%) Microsoft Azure
3 45 (1.40%) Google Apps
4 35 (1.09%) Amazon AWS
5 25 (0.78%) SaaS
6 9 (0.28%) Cloud Computing
7 7 (0.22%) Dropbox
7 7 (0.22%) Google Analytics
8 6 (0.19%) Mimecast
9 5 (0.16%) GitHub
9 5 (0.16%) Google Drive
9 5 (0.16%) IaaS
9 5 (0.16%) Trello
10 4 (0.12%) Amazon EC2
10 4 (0.12%) CloudFront
11 2 (0.062%) Adobe Creative Cloud
11 2 (0.062%) OneDrive
11 2 (0.062%) PaaS
12 1 (0.031%) Google Cloud Platform
12 1 (0.031%) SuccessFactors
Communications & Networking
1 466 (14.54%) TCP/IP
2 374 (11.67%) DNS
3 355 (11.08%) Firewall
4 314 (9.80%) DHCP
5 299 (9.33%) LAN
6 267 (8.33%) WAN
7 266 (8.30%) VPN
8 171 (5.34%) SAN
9 169 (5.27%) VoIP
10 133 (4.15%) Internet
11 105 (3.28%) Wireless
12 89 (2.78%) VLAN
13 80 (2.50%) Wi-Fi
14 51 (1.59%) Remote Desktop
15 35 (1.09%) Skype
16 33 (1.03%) Intranet
17 31 (0.97%) IP Telephony
18 26 (0.81%) FTP
19 23 (0.72%) ADSL
20 21 (0.66%) Network Security
Database & Business Intelligence
1 336 (10.49%) SQL Server
2 92 (2.87%) SQL Server 2008
3 55 (1.72%) MySQL
4 51 (1.59%) SQL Server 2012
5 28 (0.87%) Relational Database
6 25 (0.78%) Oracle Database
7 23 (0.72%) Crystal Reports
8 19 (0.59%) SQL Server 2005
8 19 (0.59%) SQL Server Reporting Services
9 14 (0.44%) MS Access
9 14 (0.44%) PostgreSQL
10 10 (0.31%) SQL Server Integration Services
11 9 (0.28%) GIS
12 8 (0.25%) Oracle Database 11g
13 7 (0.22%) RDBMS
14 5 (0.16%) Pentaho
15 4 (0.12%) Ingres
15 4 (0.12%) Oracle Reports
15 4 (0.12%) SQL Server 2014
16 3 (0.094%) NoSQL
Development Applications
1 15 (0.47%) Visual Studio
2 12 (0.37%) JIRA
3 11 (0.34%) SQL Server Management Studio (SSMS)
4 10 (0.31%) Git (software)
5 7 (0.22%) Subversion
6 6 (0.19%) Mercurial
7 5 (0.16%) Apache Continuum
7 5 (0.16%) Atlassian Bamboo
7 5 (0.16%) Jenkins
7 5 (0.16%) Maven
7 5 (0.16%) Yeoman
8 4 (0.12%) Vagrant
9 2 (0.062%) VSS/SourceSafe
10 1 (0.031%) Eclipse
10 1 (0.031%) GCC
10 1 (0.031%) TeamCity
10 1 (0.031%) Toad
General
1 352 (10.99%) Finance
2 112 (3.50%) Telecoms
3 102 (3.18%) Retail
4 89 (2.78%) Banking
5 85 (2.65%) Law
6 84 (2.62%) Legal
7 68 (2.12%) Manufacturing
8 50 (1.56%) Marketing
9 45 (1.40%) Advertising
10 29 (0.91%) Front Office
11 24 (0.75%) Back Office
12 22 (0.69%) Financial Institution
13 20 (0.62%) Games
14 18 (0.56%) German Language
15 17 (0.53%) Investment Banking
16 15 (0.47%) Pharmaceutical
17 14 (0.44%) Electronics
18 11 (0.34%) Publishing
19 9 (0.28%) Billing
20 8 (0.25%) Automotive
Libraries, Frameworks & Software Standards
1 71 (2.22%) .NET
2 61 (1.90%) HTML
3 54 (1.69%) CSS
4 37 (1.15%) Web Services
5 25 (0.78%) XML
6 21 (0.66%) ASP.NET
7 20 (0.62%) Software Packaging
8 14 (0.44%) jQuery
8 14 (0.44%) LAMP
9 10 (0.31%) COM
10 8 (0.25%) EDI
10 8 (0.25%) FIX Protocol
11 6 (0.19%) MAPI
12 5 (0.16%) .NET Framework
12 5 (0.16%) AngularJS
12 5 (0.16%) Hibernate
12 5 (0.16%) J2EE
12 5 (0.16%) REST
12 5 (0.16%) SOAP
12 5 (0.16%) WebSphere MQ
Miscellaneous
1 179 (5.59%) Analytical Skills
2 147 (4.59%) Blackberry
3 130 (4.06%) Driving Licence
4 129 (4.03%) Computer Science
5 81 (2.53%) Data Centre
6 78 (2.43%) iPhone
7 72 (2.25%) Management Information System
8 60 (1.87%) EPoS
9 56 (1.75%) Video Conferencing
10 46 (1.44%) iPad
11 43 (1.34%) Hedge funds
12 32 (1.00%) Fat Client
12 32 (1.00%) Thin Client
13 28 (0.87%) Mathematics
14 26 (0.81%) Clustering
14 26 (0.81%) Replication
15 23 (0.72%) Client/Server
16 22 (0.69%) User Experience
17 17 (0.53%) Smartphone
18 14 (0.44%) Digital Media
Operating Systems
1 2343 (73.13%) Windows
2 1066 (33.27%) Windows Server
3 849 (26.50%) Windows 7
4 841 (26.25%) Windows Server 2008
5 680 (21.22%) Windows Server 2012
6 466 (14.54%) Windows 8
7 389 (12.14%) Windows XP
8 324 (10.11%) Linux
9 302 (9.43%) Windows Server 2003
10 131 (4.09%) Windows 10
11 122 (3.81%) Unix
12 100 (3.12%) Apple iOS
13 96 (3.00%) Android
14 92 (2.87%) Mac OS X
15 63 (1.97%) Windows Vista
16 35 (1.09%) Mac OS
16 35 (1.09%) Red Hat Enterprise Linux
17 34 (1.06%) CentOS
18 30 (0.94%) Windows 2000 Server
19 25 (0.78%) Debian
Processes & Methodologies
1 589 (18.38%) ITIL
2 147 (4.59%) Service Delivery
3 139 (4.34%) Service Management
4 128 (4.00%) Mentoring
5 118 (3.68%) Disaster Recovery
6 105 (3.28%) Problem Management
7 103 (3.21%) Incident Management
8 99 (3.09%) CRM
9 89 (2.78%) Project Management
10 85 (2.65%) Time Management
11 80 (2.50%) Continuous Improvement
12 71 (2.22%) ERP
13 64 (2.00%) Change Management
14 60 (1.87%) Asset Management
15 58 (1.81%) ITSM
16 56 (1.75%) Line Management
17 44 (1.37%) Root Cause Analysis
18 41 (1.28%) ITIL V3
19 40 (1.25%) Information Security
20 39 (1.22%) Coaching
Programming Languages
1 444 (13.86%) SQL
2 134 (4.18%) PowerShell
3 59 (1.84%) Java
4 56 (1.75%) C
5 55 (1.72%) Perl
6 49 (1.53%) C#
7 47 (1.47%) JavaScript
8 33 (1.03%) VB
9 31 (0.97%) Bash Shell
9 31 (0.97%) Shell Script
10 28 (0.87%) VBScript
11 25 (0.78%) PHP
12 21 (0.66%) Python
13 17 (0.53%) VB.NET
14 16 (0.50%) T-SQL
14 16 (0.50%) VBA
15 6 (0.19%) C++
16 3 (0.094%) Ruby
17 2 (0.062%) AWK
17 2 (0.062%) Bourne shell
Qualifications
1 352 (10.99%) Microsoft Certification
2 313 (9.77%) Degree
3 198 (6.18%) MCSE
4 187 (5.84%) MCP
5 150 (4.68%) MCSA
6 136 (4.24%) Cisco Certification
7 133 (4.15%) MCITP
8 129 (4.03%) CCNA
9 76 (2.37%) ITIL Certification
10 64 (2.00%) VMware Certified Professional (VCP)
11 55 (1.72%) MCTS
12 46 (1.44%) Security Cleared
13 35 (1.09%) DBS Check
14 28 (0.87%) HND
14 28 (0.87%) MCDST
15 26 (0.81%) A+ Certification
15 26 (0.81%) CCNP
16 17 (0.53%) ITIL Foundation Certificate
16 17 (0.53%) SC Cleared
17 16 (0.50%) PhD
Quality Assurance & Compliance
1 330 (10.30%) SLA
2 17 (0.53%) ISO/IEC 27001
2 17 (0.53%) QA
3 10 (0.31%) Sarbanes-Oxley
4 8 (0.25%) COBIT
5 5 (0.16%) ISO 9000
5 5 (0.16%) PCI DSS
6 3 (0.094%) SNOMED CT
7 1 (0.031%) 21 CFR Part 11
7 1 (0.031%) DICOM
7 1 (0.031%) GxP
7 1 (0.031%) RMADS
System Software
1 1668 (52.06%) Active Directory
2 454 (14.17%) VMware Infrastructure
3 342 (10.67%) Hyper-V
4 97 (3.03%) XenApp
5 71 (2.22%) vSphere
6 51 (1.59%) VMware ESXi
7 49 (1.53%) VMware ESX
8 45 (1.40%) Terminal Services
9 34 (1.06%) XenDesktop
10 31 (0.97%) VMware Workstation
11 28 (0.87%) Terminal Server
12 21 (0.66%) XenServer
13 11 (0.34%) Firmware
14 8 (0.25%) Squid
14 8 (0.25%) Varnish
14 8 (0.25%) Xen
15 7 (0.22%) Microsoft App-V
16 6 (0.19%) NFS
16 6 (0.19%) VMware Server
17 5 (0.16%) vCloud
Systems Management
1 205 (6.40%) SCCM
2 60 (1.87%) Backup Exec
3 46 (1.44%) SCOM
4 37 (1.15%) WSUS
5 24 (0.75%) Nagios
6 17 (0.53%) Norton AntiVirus
7 14 (0.44%) HP SIM
8 13 (0.41%) McAfee ePO
9 12 (0.37%) Puppet
9 12 (0.37%) Systems Management Server (SMS)
9 12 (0.37%) Zenoss
10 11 (0.34%) SCVMM
11 10 (0.31%) Ansible
11 10 (0.31%) HP Data Protector
12 8 (0.25%) HP NNM
12 8 (0.25%) Munin
13 7 (0.22%) Casper Suite
14 6 (0.19%) Symantec Enterprise Vault
15 5 (0.16%) Cacti
15 5 (0.16%) ITRS Geneos
Vendors
1 1500 (46.82%) Microsoft
2 777 (24.25%) VMware
3 417 (13.01%) Citrix
4 362 (11.30%) Cisco
5 124 (3.87%) Apple
6 116 (3.62%) HP
7 93 (2.90%) Oracle
8 81 (2.53%) Dell
8 81 (2.53%) Google
9 69 (2.15%) Avaya
10 54 (1.69%) Symantec
11 46 (1.44%) Veeam
12 44 (1.37%) IBM
13 39 (1.22%) Intel Security
14 37 (1.15%) NetApp
14 37 (1.15%) Red Hat
14 37 (1.15%) Sophos
15 30 (0.94%) Adobe
15 30 (0.94%) SAP
16 29 (0.91%) EMC
East Riding
Applause IT Innovation
Salary: £18000 - £20000 per annum + Benefits
Posted: 1 hour ago
Peterborough, Cambridgeshire
Kelway Ltd
Salary: From £17,000 to £19,500 per annum £17,500 - £19,000 + Good Benefits +
Posted: 14 hours ago
East Sussex
ARC IT Recruitment Ltd
Salary: £18000 Per Annum
Posted: 17 hours ago
London
ARC IT Recruitment Ltd
Salary: £35000 Per Annum + bonus + benefits
Posted: 17 hours ago
City, London
Harrington Starr
Salary: £30000 - £400000 per annum
Posted: 18 hours ago
Manchester, Lancashire
eCom Recruitment
Salary: From £17,000 to £20,000 per annum Benefits
Posted: 18 hours ago
Slough, Berkshire
Vantage Recruitment Solutions Ltd
Salary: From £18,000 to £21,000 per annum + Benefits
Posted: 18 hours ago
Guildford, Surrey
Ashdown IT
Salary: £20000 per annum + IT FULL training
Posted: 18 hours ago
Nottingham, Nottinghamshire
Searchability
Salary: £18000 per annum + Training Budget of £1000.
Posted: 19 hours ago
London
Lorien Resourcing
Posted: 19 hours ago
Farnborough, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £27000 per annum
Posted: 20 hours ago
Solihull, West Midlands (County)
Verticality Ltd
Salary: £32000 - £37000 per annum
Posted: 20 hours ago
Leeds, West Yorkshire
Lambert Engineering Ltd
Posted: 20 hours ago
Nottingham, Nottinghamshire
Bluetownonline
Posted: 21 hours ago
Leatherhead, Surrey
Iress
Posted: 21 hours ago
Nottingham, Nottinghamshire
Bluetownonline
Posted: 21 hours ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £32000 per annum + Benefits
Posted: 22 hours ago
London
Kelway Ltd
Salary: Up to £44,000 per annum
Posted: 22 hours ago
Bath, Avon
Talent International
Salary: £18000 - £28000 per annum + Benefits + Commission
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
EasyWebRecruitment.com
Salary: £16k - £18k
Posted: Yesterday
Chester, Cheshire
Senitor Associates
Salary: £30000 - £35000 per annum
Posted: Yesterday
Bristol, Avon
Emponics Ltd
Salary: £19000 - £21000 per annum
Posted: Yesterday
Central London / West End
The Resourcing Hub
Salary: From £30,000 to £40,000 per annum + fantastic corporate benefits
Posted: Yesterday
Sheffield, South Yorkshire
Greywood Associates Limited
Salary: £25000 per annum + benefits and Perks
Posted: Yesterday
Bracknell, Berkshire
Circle Recruitment
Salary: £28000 - £34000 per annum + benefits
Posted: Yesterday
Diss, Norfolk
Cooper Lomaz Recruitment Ltd
Salary: £30k - 40k per year
Posted: Yesterday
Guildford, Surrey
Reed Technology
Salary: £18000 - £20000 per annum
Posted: Yesterday
Wales
Senitor Associates
Salary: £25000 per annum
Posted: Yesterday
London
Briswin
Salary: From £25,000 to £28,000 per annum
Posted: Yesterday
Yateley, Hampshire
That Recruit
Salary: From £20,000 to £28,000 per annum
Posted: Yesterday