The statistics below represent IT jobs advertised across the UK that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
IT Support
UK
Rank 208 222 199
Rank change year-on-year
+14 -23
Permanent jobs requiring an IT Support 1338 1564 1743
As % of all permanent IT jobs located in the UK 1.59% 1.53% 1.66%
As % of the Job Titles category 1.65% 1.58% 1.71%
Number of salaries quoted 1260 1380 1539
Median salary £26,000 £27,500 £26,000
Median salary % change year-on-year
-5.45% +5.76%
90% offered a salary of more than £20,000 £20,000 £19,500
10% offered a salary of more than £40,000 £42,500 £42,000
UK excluding London median salary £25,000 £25,000 £24,690
% change year-on-year
- +1.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
80896 98772 101805
As % of all permanent IT jobs located in the UK 96.33% 96.45% 96.68%
Number of salaries quoted 67167 82902 84090
Median salary £45,344 £45,000 £45,000
Median salary % change year-on-year
+0.76% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

IT Support
Jobs Demand Trend

The demand trend of job ads that featured IT Support in the job title.

IT Support Jobs Demand Trend in the UK

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support within the UK.

IT Support Salary Trend in the UK

IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support over the 3 months to 22 February 2017 within the UK.

IT Support Salary Histogram in the UK

IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 1212 £26,000 -5.45% 226
London +1 367 £30,500 -4.68% 48
South East +21 306 £25,500 - 73
East of England +17 121 £25,000 -5.66% 23
South West -14 104 £25,000 -13.79% 14
Yorkshire +75 101 £22,500 +4.65% 13
Hampshire +33 84 £25,000 -9.09% 21
Surrey +25 75 £23,500 -15.31% 16
North West -65 74 £25,000 +6.38% 25
West Yorkshire +61 72 £22,500 +4.65% 7
East Midlands +49 71 £25,000 +3.09% 14
West Midlands -9 58 £23,000 -2.12% 14
Hertfordshire +22 53 £22,500 -15.09% 10
City of London +6 51 £32,000 -1.53% 12
Berkshire +21 42 £27,500 -11.29% 10
Leeds +49 41 £22,000 +2.32% 5
Wales +18 32 £27,000 +42.10% 4
Manchester -39 30 £28,750 +22.34% 12
Oxfordshire +11 29 £26,500 +15.21% 6
Buckinghamshire +17 28 £31,500 +28.57% 11
Cambridgeshire +11 27 £28,000 +2.28% 7
Basingstoke +17 26 £25,000 -20.63% 7
Kent +8 26 £25,000 +4.16% 5
Wiltshire +6 26 £25,000 -14.52% 4
Northamptonshire +37 24 £27,000 +8.00%
Guildford +21 24 £21,000 -25.00% 5
Northampton +36 23 £27,000 +10.20%
Derbyshire +32 21 £22,500 -22.41% 4
South Wales +21 21 £27,000 +50.00% 3
Cheshire -5 21 £20,500 -6.81% 7

IT Support Skill Set
Top 30 Related IT Skills

For the 6 months to 22 February 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support in the job title.

1 2086 (72.94%) Windows
2 1526 (53.36%) Active Directory
3 1359 (47.52%) Microsoft
4 966 (33.78%) Windows Server
5 824 (28.81%) MS Office
6 772 (26.99%) Windows 7
7 756 (26.43%) MS Excel
8 703 (24.58%) VMware
9 660 (23.08%) MS Exchange
10 600 (20.98%) Windows Server 2008
11 562 (19.65%) ITIL
12 555 (19.41%) Office 365
13 545 (19.06%) Windows Server 2012
14 440 (15.38%) Windows 10
15 390 (13.64%) VMware Infrastructure
16 371 (12.97%) SQL
17 369 (12.90%) Firewall
18 368 (12.87%) Windows 8
19 346 (12.10%) Citrix
20 340 (11.89%) Hyper-V
21 339 (11.85%) TCP/IP
22 332 (11.61%) Finance
23 331 (11.57%) LAN
24 315 (11.01%) Cisco
25 309 (10.80%) SQL Server
26 300 (10.49%) DNS
27 288 (10.07%) WAN
28 275 (9.62%) Microsoft Certification
28 275 (9.62%) Degree
29 260 (9.09%) Linux

IT Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 660 (23.08%) MS Exchange
2 224 (7.83%) Exchange Server 2010
3 189 (6.61%) Exchange Server 2013
3 189 (6.61%) SharePoint
4 104 (3.64%) IIS
5 97 (3.39%) Skype for Business
6 81 (2.83%) Exchange Server 2007
7 49 (1.71%) Exchange Server 2003
8 23 (0.80%) Blackberry Enterprise Server
9 20 (0.70%) Apache
10 14 (0.49%) IBM Notes
11 13 (0.45%) WebSphere
12 12 (0.42%) SharePoint 2013
13 10 (0.35%) CMS
14 9 (0.31%) Office Communications Server
15 8 (0.28%) Elasticsearch
16 7 (0.24%) JBoss
16 7 (0.24%) Tomcat
17 5 (0.17%) SAS
17 5 (0.17%) SharePoint 2010
Applications
1 824 (28.81%) MS Office
2 756 (26.43%) MS Excel
3 54 (1.89%) MS PowerPoint
4 23 (0.80%) MS Visio
5 20 (0.70%) Adobe Creative Suite
6 15 (0.52%) MS Project
7 6 (0.21%) Photoshop
8 5 (0.17%) Acrobat
9 3 (0.10%) Adobe Captivate
9 3 (0.10%) AutoCAD
9 3 (0.10%) Final Cut Pro
10 2 (0.070%) InfoPath
11 1 (0.035%) QuarkXPress
11 1 (0.035%) SOLIDWORKS
11 1 (0.035%) Spreadsheet
Business Applications
1 29 (1.01%) Dynamics CRM
2 10 (0.35%) Visualfiles
3 8 (0.28%) Dynamics NAV
3 8 (0.28%) Eikon
4 6 (0.21%) Dynamics AX
4 6 (0.21%) Sage 200
4 6 (0.21%) Sage X3
5 5 (0.17%) Dynamics GP
5 5 (0.17%) Line 50
5 5 (0.17%) NetSuite
5 5 (0.17%) SAP Business One
5 5 (0.17%) SAP Oil and Gas
6 4 (0.14%) JDE OneWorld
6 4 (0.14%) Orchard Housing
6 4 (0.14%) SAP ERP
7 3 (0.10%) BusinessWorks
7 3 (0.10%) Fishtalk
7 3 (0.10%) Q-Pulse
7 3 (0.10%) TIBCO BusinessEvents
7 3 (0.10%) WebTrends
Cloud Services
1 555 (19.41%) Office 365
2 127 (4.44%) Microsoft Azure
3 73 (2.55%) Amazon AWS
4 44 (1.54%) SaaS
5 22 (0.77%) Cloud Computing
6 16 (0.56%) G Suite
7 12 (0.42%) Adobe Creative Cloud
7 12 (0.42%) Google Cloud Platform
7 12 (0.42%) OneDrive
8 10 (0.35%) Mimecast
9 8 (0.28%) Dropbox
9 8 (0.28%) IaaS
10 5 (0.17%) Yammer
11 4 (0.14%) Azure Active Directory
11 4 (0.14%) Basecamp
11 4 (0.14%) Google Analytics
12 1 (0.035%) Force.com
12 1 (0.035%) GitHub
12 1 (0.035%) PaaS
12 1 (0.035%) Slack
Communications & Networking
1 369 (12.90%) Firewall
2 339 (11.85%) TCP/IP
3 331 (11.57%) LAN
4 300 (10.49%) DNS
5 288 (10.07%) WAN
6 255 (8.92%) DHCP
7 192 (6.71%) VPN
8 172 (6.01%) VoIP
9 162 (5.66%) SAN
10 141 (4.93%) Internet
11 114 (3.99%) Wireless
12 110 (3.85%) Wi-Fi
13 80 (2.80%) VLAN
14 73 (2.55%) Remote Desktop
15 66 (2.31%) Skype
16 41 (1.43%) Cisco IOS
17 36 (1.26%) Cisco ASA
17 36 (1.26%) IP Telephony
18 33 (1.15%) ADSL
18 33 (1.15%) WLAN
Database & Business Intelligence
1 309 (10.80%) SQL Server
2 66 (2.31%) SQL Server 2008
3 44 (1.54%) SQL Server 2012
4 30 (1.05%) SQL Server 2005
5 28 (0.98%) MySQL
6 26 (0.91%) Oracle Database
7 23 (0.80%) SQL Server Reporting Services
8 22 (0.77%) Relational Database
9 21 (0.73%) Crystal Reports
10 17 (0.59%) SQL Server 2014
11 16 (0.56%) Oracle Database 11g
12 10 (0.35%) SQL Server Analysis Services
13 9 (0.31%) GIS
13 9 (0.31%) MS Access
13 9 (0.31%) RDBMS
13 9 (0.31%) SQL Server Integration Services
14 6 (0.21%) InfluxDB
14 6 (0.21%) Power BI
15 5 (0.17%) Data Mining
15 5 (0.17%) FileMaker
Development Applications
1 21 (0.73%) Visual Studio
2 18 (0.63%) JIRA
3 7 (0.24%) Jenkins
3 7 (0.24%) MSI
4 4 (0.14%) Bugzilla
4 4 (0.14%) Git (software)
5 3 (0.10%) Eclipse
6 2 (0.070%) Bitbucket
6 2 (0.070%) FrontPage
6 2 (0.070%) Team Foundation Server
7 1 (0.035%) Ant
7 1 (0.035%) MSTest
7 1 (0.035%) Oracle APEX
7 1 (0.035%) SQL Server Management Studio (SSMS)
7 1 (0.035%) Toad
General
1 332 (11.61%) Finance
2 122 (4.27%) Telecoms
3 110 (3.85%) Retail
4 109 (3.81%) Legal
5 88 (3.08%) Manufacturing
6 84 (2.94%) Law
7 73 (2.55%) Banking
8 67 (2.34%) Marketing
9 39 (1.36%) Advertising
10 30 (1.05%) Games
11 28 (0.98%) German Language
12 20 (0.70%) Back Office
13 18 (0.63%) French Language
13 18 (0.63%) Spanish Language
14 15 (0.52%) Electronics
15 13 (0.45%) Financial Institution
15 13 (0.45%) Front Office
15 13 (0.45%) Pharmaceutical
16 10 (0.35%) Publishing
17 9 (0.31%) Polish Language
Libraries, Frameworks & Software Standards
1 50 (1.75%) HTML
2 48 (1.68%) Web Services
3 44 (1.54%) .NET
4 30 (1.05%) CSS
5 22 (0.77%) Software Packaging
6 16 (0.56%) XML
7 14 (0.49%) EDI
8 12 (0.42%) ASP.NET
9 11 (0.38%) LAMP
10 8 (0.28%) JSP
11 5 (0.17%) IBM Integration Bus
12 4 (0.14%) .NET Framework
12 4 (0.14%) LINQ
12 4 (0.14%) XMPP
13 3 (0.10%) COM
13 3 (0.10%) FFmpeg
13 3 (0.10%) HTML5
13 3 (0.10%) Mason
13 3 (0.10%) Regular Expression
13 3 (0.10%) XSLT
Miscellaneous
1 173 (6.05%) Analytical Skills
2 156 (5.45%) Driving Licence
3 85 (2.97%) Blackberry
4 78 (2.73%) Computer Science
5 67 (2.34%) iPad
6 66 (2.31%) Data Centre
6 66 (2.31%) iPhone
7 65 (2.27%) Fat Client
7 65 (2.27%) Thin Client
8 59 (2.06%) Management Information System
9 55 (1.92%) Video Conferencing
10 46 (1.61%) Smartphone
11 37 (1.29%) EPoS
12 34 (1.19%) Clustering
13 30 (1.05%) Hedge funds
14 23 (0.80%) Enterprise Software
15 14 (0.49%) PDA
16 13 (0.45%) Client/Server
17 11 (0.38%) Cyberthreat
17 11 (0.38%) Handset
Operating Systems
1 2086 (72.94%) Windows
2 966 (33.78%) Windows Server
3 772 (26.99%) Windows 7
4 600 (20.98%) Windows Server 2008
5 545 (19.06%) Windows Server 2012
6 440 (15.38%) Windows 10
7 368 (12.87%) Windows 8
8 260 (9.09%) Linux
9 183 (6.40%) Windows Server 2003
10 150 (5.24%) Windows XP
11 104 (3.64%) Android
12 103 (3.60%) Unix
13 100 (3.50%) Mac OS X
14 90 (3.15%) Apple iOS
15 32 (1.12%) Mac OS
15 32 (1.12%) Windows Vista
16 22 (0.77%) Ubuntu
17 18 (0.63%) Red Hat Enterprise Linux
18 17 (0.59%) Windows 2000 Server
19 13 (0.45%) Solaris
Processes & Methodologies
1 562 (19.65%) ITIL
2 124 (4.34%) Service Management
3 122 (4.27%) Service Delivery
4 106 (3.71%) Incident Management
5 105 (3.67%) Project Management
6 89 (3.11%) Time Management
7 87 (3.04%) Disaster Recovery
8 84 (2.94%) CRM
9 78 (2.73%) Change Management
10 71 (2.48%) ERP
11 60 (2.10%) Asset Management
11 60 (2.10%) Problem Management
12 55 (1.92%) Continuous Improvement
13 52 (1.82%) ITSM
14 50 (1.75%) Mentoring
15 49 (1.71%) Workflow
16 47 (1.64%) Stakeholder Management
17 43 (1.50%) Change Control
18 41 (1.43%) Migration
19 39 (1.36%) Line Management
Programming Languages
1 371 (12.97%) SQL
2 88 (3.08%) PowerShell
3 45 (1.57%) Java
4 38 (1.33%) PHP
5 36 (1.26%) JavaScript
6 35 (1.22%) VB
7 33 (1.15%) Perl
8 28 (0.98%) C#
9 27 (0.94%) C
9 27 (0.94%) VBA
10 24 (0.84%) VBScript
11 23 (0.80%) Shell Script
12 20 (0.70%) Python
13 7 (0.24%) Bash Shell
13 7 (0.24%) T-SQL
14 6 (0.21%) VB.NET
15 5 (0.17%) PL/SQL
16 4 (0.14%) C++
17 3 (0.10%) Jython
17 3 (0.10%) RPG
Qualifications
1 275 (9.62%) Degree
1 275 (9.62%) Microsoft Certification
2 160 (5.59%) MCSE
3 142 (4.97%) MCP
4 114 (3.99%) Cisco Certification
5 107 (3.74%) MCSA
6 103 (3.60%) CCNA
7 60 (2.10%) ITIL Certification
8 59 (2.06%) Security Cleared
9 49 (1.71%) MCITP
10 42 (1.47%) A+ Certification
11 39 (1.36%) VMware Certified Professional (VCP)
12 37 (1.29%) SC Cleared
13 31 (1.08%) MCTS
14 19 (0.66%) DBS Check
15 17 (0.59%) Network+ Certification
16 16 (0.56%) CCNP
17 14 (0.49%) MOS
18 11 (0.38%) ITIL Foundation Certificate
19 10 (0.35%) PhD
Quality Assurance & Compliance
1 246 (8.60%) SLA
2 18 (0.63%) ISO/IEC 27001
2 18 (0.63%) QA
3 13 (0.45%) PCI DSS
4 5 (0.17%) ISO 9001
5 4 (0.14%) COBIT
6 3 (0.10%) Dodd-Frank
7 2 (0.070%) BS25999
7 2 (0.070%) Disclosure Scotland
7 2 (0.070%) HL7
8 1 (0.035%) ISO/IEC 20000
8 1 (0.035%) ISO22301
8 1 (0.035%) Sarbanes-Oxley
8 1 (0.035%) SSAE 16
System Software
1 1526 (53.36%) Active Directory
2 390 (13.64%) VMware Infrastructure
3 340 (11.89%) Hyper-V
4 99 (3.46%) XenApp
5 61 (2.13%) vSphere
6 38 (1.33%) VMware ESX
7 35 (1.22%) VMware ESXi
8 32 (1.12%) XenDesktop
9 30 (1.05%) Virtual Servers
10 26 (0.91%) Terminal Services
11 23 (0.80%) XenServer
12 17 (0.59%) VMware Workstation
13 15 (0.52%) Virtual Machines
14 7 (0.24%) Terminal Server
14 7 (0.24%) Virtual Desktop
15 6 (0.21%) Citrix Presentation Server
15 6 (0.21%) Samba
16 5 (0.17%) VMware Server
17 4 (0.14%) Firmware
17 4 (0.14%) Microsoft App-V
Systems Management
1 168 (5.87%) SCCM
2 52 (1.82%) Backup Exec
3 34 (1.19%) SCOM
4 33 (1.15%) WSUS
5 12 (0.42%) Norton AntiVirus
5 12 (0.42%) XenMobile
6 10 (0.35%) Nagios
7 9 (0.31%) McAfee ePO
8 8 (0.28%) AirWatch
8 8 (0.28%) FortiGate
8 8 (0.28%) HP SIM
8 8 (0.28%) Jamf Pro
8 8 (0.28%) NetBackup
9 6 (0.21%) Cisco CUCM
9 6 (0.21%) Grafana
9 6 (0.21%) Graphite
9 6 (0.21%) Systems Management Server (SMS)
9 6 (0.21%) ZENworks
10 5 (0.17%) DameWare
10 5 (0.17%) PaperCut
Vendors
1 1359 (47.52%) Microsoft
2 703 (24.58%) VMware
3 346 (12.10%) Citrix
4 315 (11.01%) Cisco
5 161 (5.63%) Apple
6 130 (4.55%) HP
7 98 (3.43%) Dell
8 79 (2.76%) Oracle
9 55 (1.92%) Intel
10 51 (1.78%) Google
11 48 (1.68%) Symantec
12 46 (1.61%) Adobe
12 46 (1.61%) Avaya
13 45 (1.57%) Veeam
14 43 (1.50%) Bloomberg
15 40 (1.40%) SAP
16 37 (1.29%) Sophos
17 36 (1.26%) IBM
18 30 (1.05%) Intel Security
19 29 (1.01%) NetApp
Warrington, Cheshire
Ascent People Ltd
Salary: £19000 per annum + Benefits
Posted: 21 hours ago
Midlands
EMBS Ltd
Salary: up to £25k per annum
Posted: 21 hours ago
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: uP TO £30K Plus Excellent Benefits
Posted: 23 hours ago
Preston, Lancashire
Itecco
Salary: £20000 - £24000 per annum + Fantastic company
Posted: Yesterday
Redditch, Worcestershire
Oscar
Salary: £20000 - £24000 per annum
Posted: Yesterday
Guildford, Surrey
Ashdown IT
Salary: £18000 - £26000 per annum + MCSE training
Posted: 22 hours ago
Skipton, North Yorkshire
Estio Technology Recruitment
Salary: From £18,000 to £20,000 per annum +Annual Bonus
Posted: Yesterday
Basingstoke, Hampshire
Chassam Contract
Salary: Up to £35,000 per annum
Posted: 20 hours ago
Wetherby, West Yorkshire
4it Recruitment Ltd
Salary: From £25,000 to £30,000 per annum + bonus + benefits!
Posted: 20 hours ago
Leeds, West Yorkshire
Senitor Associates
Salary: £18000 - £23000 per annum
Posted: Yesterday
Cambridgeshire
Pure Resourcing Solutions
Salary: £18000 - £19000 per annum
Posted: Yesterday
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 22 hours ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum + bonus + company benefits
Posted: 22 hours ago
Bristol, Avon
Latcom Ltd
Salary: From £25,000 to £28,000 per annum + Benefits
Posted: Yesterday
Richmond, Surrey
ReThink Recruitment
Salary: £25000.00 per annum
Posted: Yesterday
West London
Artemis Recruitment Ltd
Salary: From £22,000 to £30,000 per annum depending experience
Posted: 2 days ago
Basingstoke, Hampshire
Chassam Contract
Salary: Up to £35,000 per annum
Posted: 20 hours ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £16000 - £20000 per annum + benefits
Posted: 2 days ago
Guildford, Surrey
Senitor Associates
Salary: £18000 - £20000 per annum + Laptop + Phone
Posted: Yesterday
City, London
Ashdown IT
Salary: £30000 - £35000 per annum
Posted: Yesterday
London
Devonshire Hayes Recruitment Specialists Ltd
Salary: From £26,000 to £29,000 per annum
Posted: Yesterday
Kingston Upon Thames, Surrey
Client Server
Salary: £23k to £28k + benefits
Posted: Yesterday
City, London
Marcus Donald People
Salary: £32000 - £35000 per annum, Benefits Company Benefits
Posted: Yesterday
Abingdon, Oxfordshire
Rockfield
Salary: From £25,000 to £35,000 per annum
Posted: Yesterday
Marlow, Buckinghamshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £20000 - £24000 per annum + benefits and shift allowance
Posted: Yesterday
Reigate, Surrey
Class Technology Solutions Ltd
Salary: £18,000 per annum
Posted: Yesterday
South West London
Client Server
Salary: £45k to £60k + bonus + benefits
Posted: 22 hours ago
Macclesfield, Cheshire
Itecco
Salary: £20000 - £25000 per annum + Bonus + MORE
Posted: 2 days ago
Thatcham, Berkshire
CV Screen Ltd
Salary: to £25,000 + Benefits
Posted: 5 days ago