The statistics below represent IT jobs advertised across the UK that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

3 months to
29 May 2016
Same period 2015 Same period 2014
IT Support
Rank 215 217 228
Rank change year-on-year
+2 +11
Permanent jobs requiring an IT Support 1556 1678 1645
As % of all permanent IT jobs located in the UK 1.58% 1.53% 1.37%
As % of the Job Titles category 1.65% 1.59% 1.42%
Number of salaries quoted 1407 1439 1446
Median salary £26,500 £26,000 £26,500
Median salary % change year-on-year
+1.92% -1.88%
90% offered a salary of more than £20,000 £19,750 £19,000
10% offered a salary of more than £40,000 £40,000 £40,000
UK excluding London median salary £25,500 £25,000 £24,500
% change year-on-year
+2.00% +2.04%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94567 105846 115549
As % of all permanent IT jobs located in the UK 96.29% 96.48% 96.49%
Number of salaries quoted 79566 86840 94644
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £69,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend

The demand trend of job ads that featured IT Support in the job title.

IT Support Jobs Demand Trend in the UK

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support within the UK.

IT Support Salary Trend in the UK

IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support over the 3 months to 29 May 2016 within the UK.

IT Support Salary Histogram in the UK

IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 1462 £26,500 +1.92% 245
London -22 454 £30,000 - 74
South East +1 383 £26,978 +7.91% 55
Yorkshire +31 130 £24,000 - 22
North West +29 122 £25,000 - 26
West Midlands +12 107 £25,500 -2.85% 22
South West +11 103 £23,500 +2.17% 17
Hampshire +19 87 £26,000 +10.63% 13
West Yorkshire +21 84 £24,250 +7.77% 12
East Midlands +42 83 £25,000 +17.64% 8
Surrey +7 83 £27,500 +0.91% 7
East of England 0 81 £25,500 +2.00% 19
Berkshire +5 74 £27,500 +14.58% 8
City of London +20 65 £30,000 -4.00% 17
Leeds +35 59 £24,750 +10.00% 10
West Sussex +15 52 £30,000 +25.00% 7
Manchester -5 50 £26,500 +6.00% 11
Birmingham +6 40 £25,500 -7.27% 6
Cheshire +38 39 £23,500 -6.00% 4
Bristol +31 38 £23,000 -9.80% 6
Nottinghamshire +27 35 £25,000 +28.20% 3
Reading +8 32 £27,500 +22.22% 3
Nottingham +27 31 £25,000 +14.94% 3
South Yorkshire +33 29 £20,000 -4.76% 3
East Sussex +22 28 £25,000 - 1
Essex +40 27 £26,500 - 1
Hertfordshire -1 27 £26,500 -1.85% 9
Kent -5 25 £26,956 -10.14% 2
Sheffield +29 24 £26,500 +26.19%
Scotland -19 22 £27,414 +21.83% 8

IT Support Skill Set
Top 30 Related IT Skills

For the 6 months to 29 May 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support in the job title.

1 2173 (70.32%) Windows
2 1675 (54.21%) Active Directory
3 1495 (48.38%) Microsoft
4 1013 (32.78%) Windows Server
5 932 (30.16%) MS Office
6 913 (29.55%) MS Excel
7 851 (27.54%) MS Exchange
8 841 (27.22%) Windows 7
9 765 (24.76%) Windows Server 2008
10 743 (24.05%) VMware
11 626 (20.26%) Windows Server 2012
12 618 (20.00%) ITIL
13 455 (14.72%) Office 365
14 437 (14.14%) VMware Infrastructure
15 429 (13.88%) Citrix
16 424 (13.72%) SQL
17 422 (13.66%) Windows 8
18 403 (13.04%) Firewall
19 386 (12.49%) TCP/IP
20 380 (12.30%) Exchange Server 2010
21 378 (12.23%) DNS
22 375 (12.14%) Cisco
23 354 (11.46%) Finance
24 352 (11.39%) Microsoft Certification
25 336 (10.87%) DHCP
26 334 (10.81%) Degree
27 332 (10.74%) SQL Server
28 327 (10.58%) Linux
29 321 (10.39%) LAN
30 319 (10.32%) Hyper-V

IT Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 851 (27.54%) MS Exchange
2 380 (12.30%) Exchange Server 2010
3 276 (8.93%) Exchange Server 2013
4 209 (6.76%) SharePoint
5 156 (5.05%) Exchange Server 2007
6 130 (4.21%) IIS
7 116 (3.75%) Skype for Business
8 62 (2.01%) Blackberry Enterprise Server
9 57 (1.84%) Exchange Server 2003
10 31 (1.00%) Apache
11 26 (0.84%) SharePoint 2013
12 21 (0.68%) SharePoint Server
13 19 (0.61%) CMS
13 19 (0.61%) SharePoint 2010
14 18 (0.58%) Tomcat
15 15 (0.49%) IBM Notes
16 10 (0.32%) JBoss
17 8 (0.26%) WebSphere
18 7 (0.23%) Site Server
19 6 (0.19%) Confluence
Applications
1 932 (30.16%) MS Office
2 913 (29.55%) MS Excel
3 67 (2.17%) MS PowerPoint
4 14 (0.45%) MS Project
5 13 (0.42%) MS Visio
6 8 (0.26%) AutoCAD
6 8 (0.26%) Photoshop
7 7 (0.23%) Spreadsheet
8 5 (0.16%) Acrobat
8 5 (0.16%) Adobe Creative Suite
9 3 (0.097%) Revit
10 2 (0.065%) Adobe Premiere
10 2 (0.065%) InfoPath
11 1 (0.032%) S-PLUS
11 1 (0.032%) SPSS
Business Applications
1 42 (1.36%) Dynamics CRM
2 11 (0.36%) Oracle Applications
2 11 (0.36%) SAP Oil and Gas
3 10 (0.32%) Dynamics NAV
4 8 (0.26%) Dynamics GP
5 5 (0.16%) Dynamics AX
5 5 (0.16%) Unit4 Business World
6 4 (0.13%) Magento
7 3 (0.097%) CaseMap
7 3 (0.097%) Concordance
7 3 (0.097%) GoldMine
7 3 (0.097%) Infor M3
7 3 (0.097%) LexisNexis TimeMap
7 3 (0.097%) Relativity
7 3 (0.097%) Sage CRM
7 3 (0.097%) WebTrends
8 2 (0.065%) Line 500
8 2 (0.065%) Maximo
8 2 (0.065%) SAP Business One
8 2 (0.065%) TrackWise
Cloud Services
1 455 (14.72%) Office 365
2 83 (2.69%) Microsoft Azure
3 49 (1.59%) Amazon AWS
4 34 (1.10%) SaaS
5 32 (1.04%) Google Apps
6 12 (0.39%) Cloud Computing
7 10 (0.32%) Mimecast
8 7 (0.23%) Google Analytics
9 5 (0.16%) IaaS
10 3 (0.097%) Adobe Creative Cloud
10 3 (0.097%) Dropbox
10 3 (0.097%) iTunes
11 2 (0.065%) Amazon EC2
11 2 (0.065%) GitHub
11 2 (0.065%) OneDrive
11 2 (0.065%) PaaS
11 2 (0.065%) Virtual Private Cloud
12 1 (0.032%) Amazon S3
12 1 (0.032%) Trello
12 1 (0.032%) Yammer
Communications & Networking
1 403 (13.04%) Firewall
2 386 (12.49%) TCP/IP
3 378 (12.23%) DNS
4 336 (10.87%) DHCP
5 321 (10.39%) LAN
6 285 (9.22%) WAN
7 273 (8.83%) VPN
8 202 (6.54%) SAN
9 189 (6.12%) VoIP
10 118 (3.82%) Wireless
11 110 (3.56%) Internet
12 89 (2.88%) VLAN
13 67 (2.17%) Remote Desktop
14 62 (2.01%) Wi-Fi
15 52 (1.68%) NAS
16 38 (1.23%) IP Telephony
17 36 (1.17%) Skype
18 31 (1.00%) FTP
18 31 (1.00%) SMTP
19 27 (0.87%) DMZ
Database & Business Intelligence
1 332 (10.74%) SQL Server
2 82 (2.65%) SQL Server 2008
3 43 (1.39%) MySQL
4 42 (1.36%) SQL Server 2012
5 30 (0.97%) Relational Database
6 21 (0.68%) SQL Server 2005
7 20 (0.65%) MS Access
8 18 (0.58%) SQL Server Reporting Services
9 12 (0.39%) Crystal Reports
10 9 (0.29%) RDBMS
11 8 (0.26%) Oracle Database
11 8 (0.26%) PostgreSQL
11 8 (0.26%) SQL Server 2014
11 8 (0.26%) SQL Server Integration Services
12 7 (0.23%) Data Warehouse
13 6 (0.19%) GIS
14 4 (0.13%) Big Data
14 4 (0.13%) Ingres
14 4 (0.13%) QlikView
15 3 (0.097%) Hadoop
Development Applications
1 27 (0.87%) Visual Studio
2 15 (0.49%) JIRA
3 9 (0.29%) Git (software)
4 8 (0.26%) SQL Server Management Studio (SSMS)
5 5 (0.16%) Subversion
6 4 (0.13%) Atlassian Bamboo
6 4 (0.13%) Mercurial
7 3 (0.097%) Jenkins
8 2 (0.065%) Toad
8 2 (0.065%) VSS/SourceSafe
9 1 (0.032%) Ant
9 1 (0.032%) Apache Continuum
9 1 (0.032%) Maven
9 1 (0.032%) Redmine
9 1 (0.032%) TeamCity
General
1 354 (11.46%) Finance
2 106 (3.43%) Retail
3 104 (3.37%) Telecoms
4 98 (3.17%) Legal
5 86 (2.78%) Law
6 77 (2.49%) Manufacturing
7 74 (2.39%) Banking
8 54 (1.75%) Marketing
9 39 (1.26%) Advertising
10 29 (0.94%) French Language
11 28 (0.91%) German Language
12 22 (0.71%) Back Office
12 22 (0.71%) Pharmaceutical
13 20 (0.65%) Investment Banking
14 19 (0.61%) Front Office
15 16 (0.52%) Automotive
16 15 (0.49%) Financial Institution
16 15 (0.49%) Games
17 12 (0.39%) Electronics
18 9 (0.29%) Publishing
Libraries, Frameworks & Software Standards
1 76 (2.46%) .NET
1 76 (2.46%) HTML
2 58 (1.88%) CSS
3 44 (1.42%) Web Services
4 31 (1.00%) XML
5 30 (0.97%) ASP.NET
6 24 (0.78%) MAPI
6 24 (0.78%) Software Packaging
7 20 (0.65%) .NET Framework
8 12 (0.39%) EDI
9 11 (0.36%) COM
9 11 (0.36%) jQuery
10 8 (0.26%) Entity Framework
10 8 (0.26%) FIX Protocol
10 8 (0.26%) LAMP
11 7 (0.23%) ASP.NET 2.0
11 7 (0.23%) ASP.NET Web Forms
12 6 (0.19%) CGI
13 5 (0.16%) SAML
13 5 (0.16%) XML Messaging
Miscellaneous
1 205 (6.63%) Analytical Skills
2 163 (5.28%) Blackberry
3 140 (4.53%) Driving Licence
4 133 (4.30%) iPhone
5 110 (3.56%) Computer Science
6 71 (2.30%) Data Centre
7 69 (2.23%) Management Information System
8 62 (2.01%) Smartphone
9 55 (1.78%) EPoS
10 53 (1.72%) Hedge funds
11 52 (1.68%) Video Conferencing
12 46 (1.49%) Clustering
13 44 (1.42%) iPad
14 41 (1.33%) Replication
15 35 (1.13%) Fat Client
15 35 (1.13%) Thin Client
16 33 (1.07%) Mathematics
17 27 (0.87%) Client/Server
17 27 (0.87%) PDA
18 18 (0.58%) FMCG
Operating Systems
1 2173 (70.32%) Windows
2 1013 (32.78%) Windows Server
3 841 (27.22%) Windows 7
4 765 (24.76%) Windows Server 2008
5 626 (20.26%) Windows Server 2012
6 422 (13.66%) Windows 8
7 327 (10.58%) Linux
8 273 (8.83%) Windows Server 2003
9 266 (8.61%) Windows XP
10 222 (7.18%) Windows 10
11 143 (4.63%) Android
12 86 (2.78%) Apple iOS
13 85 (2.75%) Mac OS X
14 66 (2.14%) Windows Vista
15 65 (2.10%) Unix
16 37 (1.20%) Mac OS
17 29 (0.94%) CentOS
18 23 (0.74%) Ubuntu
19 16 (0.52%) Red Hat Enterprise Linux
20 14 (0.45%) Windows Phone
Processes & Methodologies
1 618 (20.00%) ITIL
2 144 (4.66%) Service Delivery
3 134 (4.34%) Disaster Recovery
4 131 (4.24%) Service Management
5 101 (3.27%) Continuous Improvement
6 97 (3.14%) CRM
7 95 (3.07%) Incident Management
8 89 (2.88%) Problem Management
9 83 (2.69%) Mentoring
10 80 (2.59%) Project Management
11 72 (2.33%) ERP
12 66 (2.14%) Time Management
13 65 (2.10%) Change Management
14 61 (1.97%) ITSM
15 54 (1.75%) Mobile Device Management
16 49 (1.59%) Line Management
17 46 (1.49%) Information Security
17 46 (1.49%) Kalman Filter
18 41 (1.33%) Data Protection
19 40 (1.29%) Business Intelligence
Programming Languages
1 424 (13.72%) SQL
2 146 (4.72%) PowerShell
3 68 (2.20%) C#
4 53 (1.72%) JavaScript
5 49 (1.59%) VBScript
6 48 (1.55%) C
7 47 (1.52%) Java
8 42 (1.36%) Perl
9 38 (1.23%) VB
10 32 (1.04%) Python
11 25 (0.81%) PHP
12 23 (0.74%) VBA
13 21 (0.68%) T-SQL
14 19 (0.61%) Bash Shell
15 18 (0.58%) Shell Script
16 14 (0.45%) C++
16 14 (0.45%) VB.NET
17 9 (0.29%) PL/SQL
17 9 (0.29%) Ruby
18 5 (0.16%) Progress 4GL
Qualifications
1 352 (11.39%) Microsoft Certification
2 334 (10.81%) Degree
3 217 (7.02%) MCSE
4 127 (4.11%) MCSA
5 117 (3.79%) MCP
6 99 (3.20%) Cisco Certification
7 98 (3.17%) MCITP
8 94 (3.04%) CCNA
9 79 (2.56%) ITIL Certification
10 56 (1.81%) VMware Certified Professional (VCP)
11 44 (1.42%) Security Cleared
12 32 (1.04%) A+ Certification
13 31 (1.00%) MCTS
14 27 (0.87%) HND
15 25 (0.81%) DBS Check
16 21 (0.68%) ITIL Foundation Certificate
17 19 (0.61%) MCDST
18 18 (0.58%) SC Cleared
19 17 (0.55%) Citrix Certification
20 16 (0.52%) CCNP
Quality Assurance & Compliance
1 317 (10.26%) SLA
2 30 (0.97%) ISO/IEC 27001
2 30 (0.97%) QA
3 9 (0.29%) COBIT
4 7 (0.23%) ISO27002
5 4 (0.13%) Sarbanes-Oxley
6 3 (0.097%) DICOM
6 3 (0.097%) HL7
7 2 (0.065%) ISO 9001
7 2 (0.065%) PCI DSS
8 1 (0.032%) GxP
8 1 (0.032%) PMBOK
8 1 (0.032%) RMADS
8 1 (0.032%) SEPA
System Software
1 1675 (54.21%) Active Directory
2 437 (14.14%) VMware Infrastructure
3 319 (10.32%) Hyper-V
4 135 (4.37%) XenApp
5 76 (2.46%) vSphere
6 68 (2.20%) VMware ESXi
7 51 (1.65%) XenDesktop
8 45 (1.46%) VMware ESX
9 44 (1.42%) Terminal Services
10 35 (1.13%) VMware Workstation
11 22 (0.71%) XenServer
12 19 (0.61%) NFS
13 14 (0.45%) Terminal Server
14 10 (0.32%) Firmware
14 10 (0.32%) Microsoft App-V
15 9 (0.29%) Xen
16 8 (0.26%) ISA Server
17 7 (0.23%) BitLocker
17 7 (0.23%) Forefront TMG
17 7 (0.23%) vCloud
Systems Management
1 178 (5.76%) SCCM
2 81 (2.62%) Backup Exec
3 46 (1.49%) WSUS
4 43 (1.39%) SCOM
5 24 (0.78%) Nagios
6 20 (0.65%) Norton AntiVirus
7 12 (0.39%) Systems Management Server (SMS)
7 12 (0.39%) XenMobile
8 11 (0.36%) McAfee ePO
8 11 (0.36%) Microsoft Data Protection Manager
9 10 (0.32%) HP SIM
10 8 (0.26%) AirWatch
10 8 (0.26%) Windows Intune
11 7 (0.23%) Casper Suite
11 7 (0.23%) Zenoss
12 6 (0.19%) DameWare
12 6 (0.19%) HP Data Protector
13 5 (0.16%) Cacti
13 5 (0.16%) Munin
13 5 (0.16%) SCVMM
Vendors
1 1495 (48.38%) Microsoft
2 743 (24.05%) VMware
3 429 (13.88%) Citrix
4 375 (12.14%) Cisco
5 153 (4.95%) Apple
6 145 (4.69%) HP
7 108 (3.50%) Dell
8 91 (2.94%) Oracle
9 73 (2.36%) Veeam
10 58 (1.88%) Google
11 46 (1.49%) Avaya
11 46 (1.49%) IBM
12 41 (1.33%) Symantec
13 36 (1.17%) Intel Security
14 32 (1.04%) EMC
15 30 (0.97%) Sage
16 29 (0.94%) Draytek
16 29 (0.94%) Sophos
17 28 (0.91%) SAP
17 28 (0.91%) WatchGuard
Slough, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000 - £30000 per annum + Benefits and Training
Posted: Yesterday
North West London
Burns Sheehan
Salary: £25000 - £30000 per annum
Posted: 9 hours ago
Carlisle, Cumbria
Ashdown IT
Salary: £26000 - £30000 per annum + car + fuel card
Posted: 2 days ago
Stratford-Upon-Avon, Warwickshire
Aximis (West) Limited
Salary: Up to £26K Basic + Excellent Benefits
Posted: 3 days ago
London
ARC IT Recruitment Ltd
Salary: £35000 Per Annum + bonus + benefits
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: From £20,000 to £30,000 per annum
Posted: 2 days ago
Slough, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £35000.00 per annum + Depending on experience
Posted: 2 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £22000.00 - £30000.00 per annum
Posted: 2 days ago
Bristol, Avon
Rockfield
Salary: From £15,000 to £20,000 per annum
Posted: 2 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £20000 per annum + training & benefits
Posted: 4 days ago
Abingdon, Oxfordshire
Rockfield
Salary: From £28,000 to £35,000 per annum including pension, profit share
Posted: 2 days ago
Redhill, Surrey
Ashdown IT
Salary: £25000 - £35000 per annum
Posted: 3 days ago
Cambridge, Cambridgeshire
Vantage Recruitment Solutions Ltd
Salary: From £35,000 to £45,000 per annum
Posted: 8 hours ago
Hull, North Humberside
Fruition IT Resources Limited
Salary: £22000 - £27000 per annum + Benefits
Posted: 2 days ago
Epsom, Surrey
Premier IT
Salary: £17000 - £22000 per annum
Posted: 3 days ago
Central London / West End
H&R Talent
Salary: From £24,000 to £27,000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £23000.00 per annum
Posted: 3 days ago
Peterborough, Cambridgeshire
I4 Recruitment
Salary: Market related
Posted: 2 days ago
Stoke-On-Trent, Staffordshire
LA International
Salary: £22000 - £25000 per annum + (Up to £27k OTE)
Posted: 2 days ago
City, London
Ashdown IT
Salary: £38000 - £40000 per annum
Posted: 4 days ago
Havant, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £26000 per annum + training & benefits
Posted: 3 days ago
Manchester, Lancashire
Coburg Banks IT
Salary: £27000 - £30000 per annum + Excellent Benefits
Posted: 2 days ago
Bolton, Lancashire
Senitor Associates
Salary: £18000 - £25000 per annum
Posted: 2 days ago
Liverpool, Merseyside
Searchability
Salary: £22000 - £25000 per annum
Posted: 2 days ago
Uttoxeter, Staffordshire
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £25000.00 per annum
Posted: 4 days ago
Bromley, Kent
Ashdown IT
Salary: £28000 per annum + training + benefits
Posted: 2 days ago
City, London
Ashdown IT
Salary: £34000 - £37000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £18000 - £22000 per annum + Benefits
Posted: 2 days ago
Bolton, Lancashire
Senitor Associates
Salary: £23000 per annum
Posted: 2 days ago
Fareham, Hampshire
Deerfoot IT Resources Ltd
Salary: £25000 per annum + good benefits
Posted: 3 days ago