The table below looks at the statistics for the Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Support Engineer
Rank 98 101 139
Rank change year-on-year
+3 +38
Permanent jobs requiring a Support Engineer 2935 3185 2395
As % of all permanent IT jobs located in the UK 2.90% 2.99% 2.28%
As % of the Job Titles category 3.01% 3.10% 2.36%
Number of salaries quoted 2593 2647 2034
Average salary £32,500 £31,500 £30,000
Average salary % change year-on-year
+3.17% +5.00%
90% offered a salary of more than £22,500 £22,000 £21,000
10% offered a salary of more than £50,000 £47,500 £45,000
UK excluding London average salary £30,000 £30,000 £27,500
% change year-on-year
- +9.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
97363 102681 101319
As % of all permanent IT jobs located in the UK 96.13% 96.46% 96.26%
Number of salaries quoted 81714 85063 81425
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer within the UK.

Support Engineer Salary Trend in the UK

Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Engineer over the 3 months to 12 February 2016 within the UK.

Support Engineer Salary Histogram in the UK

Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the UK over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -6 2720 £32,500 +3.17% 383
London -16 977 £36,250 +6.61% 92
South East -11 812 £32,500 +0.77% 116
Berkshire -6 299 £40,000 +11.11% 27
South West +24 267 £28,000 +9.80% 47
East of England +27 249 £28,500 -5.00% 39
Surrey -14 192 £32,500 -9.72% 22
Hampshire +6 172 £31,500 +8.62% 26
City of London +6 155 £40,000 +11.88% 19
Reading -5 145 £38,500 +18.46% 14
West Midlands -36 135 £31,500 +1.61% 25
North West -20 114 £26,000 -15.44% 24
East Midlands +34 101 £32,909 +15.47% 14
Hertfordshire +44 96 £30,000 +12.14% 16
Bracknell +2 83 £42,500 -5.55% 1
Yorkshire -29 75 £25,000 -15.25% 23
Wiltshire +22 73 £28,500 +7.54% 7
Cambridgeshire +24 62 £26,250 -12.50% 13
Bristol -7 56 £30,000 +20.00% 13
Manchester -31 56 £32,500 +5.69% 14
Dorset +38 55 £24,000 +23.07% 6
Wales +44 53 £25,000 -7.40% 5
South Wales +42 49 £26,000 -3.70% 4
Kent +6 48 £35,000 +40.00% 9
Farnborough -7 48 £25,000 +8.69% 9
Buckinghamshire +3 47 £29,000 +9.43% 5
Oxfordshire -1 47 £32,500 +18.18% 17
Essex +1 46 £27,250 -9.16% 2
West Yorkshire -20 46 £25,000 -13.79% 17
Guildford +15 44 £32,500 +8.33% 5

Support Engineer
Top 30 Related IT Skills

For the 6 months to 12 February 2016, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 3821 (66.59%) Windows
2 2443 (42.58%) Microsoft
3 2435 (42.44%) Active Directory
4 2032 (35.41%) Windows Server
5 1807 (31.49%) VMware
6 1456 (25.37%) MS Exchange
7 1314 (22.90%) Windows Server 2008
8 1305 (22.74%) Cisco
9 1192 (20.77%) Windows Server 2012
10 1167 (20.34%) Firewall
11 1157 (20.16%) Linux
12 1112 (19.38%) MS Excel
13 1051 (18.32%) VMware Infrastructure
14 994 (17.32%) ITIL
15 992 (17.29%) MS Office
16 976 (17.01%) Windows 7
17 914 (15.93%) SQL
18 868 (15.13%) TCP/IP
19 840 (14.64%) DNS
20 825 (14.38%) Citrix
21 768 (13.38%) Microsoft Certification
22 726 (12.65%) Finance
23 721 (12.57%) SQL Server
24 699 (12.18%) Hyper-V
25 677 (11.80%) LAN
26 675 (11.76%) Exchange Server 2010
27 662 (11.54%) Windows 8
28 660 (11.50%) WAN
29 656 (11.43%) Cisco Certification
30 622 (10.84%) SLA

Support Engineer
Top Related IT Skills by Category

For the 6 months to 12 February 2016, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1456 (25.37%) MS Exchange
2 675 (11.76%) Exchange Server 2010
3 467 (8.14%) Exchange Server 2013
4 324 (5.65%) SharePoint
5 314 (5.47%) IIS
6 290 (5.05%) Exchange Server 2007
7 230 (4.01%) Skype for Business
8 180 (3.14%) Apache
9 165 (2.88%) Exchange Server 2003
10 160 (2.79%) Tomcat
11 107 (1.86%) Blackberry Enterprise Server
12 100 (1.74%) JBoss
13 54 (0.94%) Exchange Server 2000
14 52 (0.91%) WebSphere
15 51 (0.89%) WebLogic
16 31 (0.54%) SharePoint 2010
17 30 (0.52%) nginx
18 27 (0.47%) Confluence
18 27 (0.47%) SharePoint 2013
18 27 (0.47%) SharePoint Server
Applications
1 1112 (19.38%) MS Excel
2 992 (17.29%) MS Office
3 42 (0.73%) MS PowerPoint
4 26 (0.45%) MS Visio
5 8 (0.14%) InfoPath
6 4 (0.070%) Adobe Creative Suite
6 4 (0.070%) Photoshop
7 3 (0.052%) AutoCAD
8 2 (0.035%) MS Project
8 2 (0.035%) SOLIDWORKS
8 2 (0.035%) Spreadsheet
9 1 (0.017%) Acrobat
9 1 (0.017%) S-PLUS
Business Applications
1 32 (0.56%) Dynamics CRM
2 22 (0.38%) SAP Oil and Gas
3 20 (0.35%) Remedy ITSM
4 8 (0.14%) SAP Business One
5 7 (0.12%) RMDS
6 6 (0.10%) Dynamics NAV
7 5 (0.087%) Infor M3
7 5 (0.087%) Unit4 Business World
8 4 (0.070%) Dynamics AX
8 4 (0.070%) Eikon
8 4 (0.070%) SAP ERP
8 4 (0.070%) SAP SD
8 4 (0.070%) Visualfiles
9 3 (0.052%) Oracle CRM
9 3 (0.052%) SAP CO
9 3 (0.052%) SAP CRM
9 3 (0.052%) SAP FI
9 3 (0.052%) SAP FI/CO
9 3 (0.052%) SAP HCM
9 3 (0.052%) SAP HR
Cloud Services
1 601 (10.47%) Office 365
2 118 (2.06%) Microsoft Azure
3 109 (1.90%) Amazon AWS
4 93 (1.62%) SaaS
5 43 (0.75%) IaaS
6 37 (0.64%) Google Apps
7 22 (0.38%) Cloud Computing
8 11 (0.19%) Amazon S3
9 10 (0.17%) Mimecast
9 10 (0.17%) PaaS
10 7 (0.12%) GitHub
11 5 (0.087%) Amazon EC2
11 5 (0.087%) Dropbox
11 5 (0.087%) Trello
12 3 (0.052%) Amazon Glacier
12 3 (0.052%) Virtual Private Cloud
13 2 (0.035%) Adobe Creative Cloud
13 2 (0.035%) Amazon ELB
13 2 (0.035%) AWS CloudFormation
13 2 (0.035%) OneDrive
Communications & Networking
1 1167 (20.34%) Firewall
2 868 (15.13%) TCP/IP
3 840 (14.64%) DNS
4 677 (11.80%) LAN
5 660 (11.50%) WAN
6 569 (9.92%) DHCP
7 538 (9.38%) VPN
8 428 (7.46%) SAN
9 337 (5.87%) VoIP
10 252 (4.39%) Internet
11 228 (3.97%) Wireless
12 149 (2.60%) MPLS
13 144 (2.51%) VLAN
14 127 (2.21%) BGP
15 123 (2.14%) Wi-Fi
16 107 (1.86%) Cisco ASA
17 102 (1.78%) Network Security
18 99 (1.73%) NAS
19 88 (1.53%) Remote Desktop
20 86 (1.50%) LDAP
Database & Business Intelligence
1 721 (12.57%) SQL Server
2 194 (3.38%) MySQL
3 141 (2.46%) SQL Server 2008
4 83 (1.45%) SQL Server 2012
5 80 (1.39%) SQL Server 2005
6 57 (0.99%) Relational Database
7 47 (0.82%) Oracle Database
8 38 (0.66%) SQL Server Reporting Services
9 34 (0.59%) DB2
10 32 (0.56%) Big Data
11 27 (0.47%) SQL Server Integration Services
12 26 (0.45%) MongoDB
12 26 (0.45%) NoSQL
13 21 (0.37%) RDBMS
14 20 (0.35%) Apache Cassandra
15 19 (0.33%) Oracle Database 11g
15 19 (0.33%) PostgreSQL
16 16 (0.28%) MS Access
17 12 (0.21%) Crystal Reports
18 11 (0.19%) BusinessObjects
Development Applications
1 52 (0.91%) JIRA
2 37 (0.64%) Visual Studio
3 32 (0.56%) Git (software)
4 29 (0.51%) Jenkins
5 20 (0.35%) Subversion
6 17 (0.30%) Maven
6 17 (0.30%) Team Foundation Server
7 15 (0.26%) ProC
8 13 (0.23%) Atlassian Bamboo
9 11 (0.19%) TeamCity
10 7 (0.12%) VSS/SourceSafe
11 6 (0.10%) GDB
11 6 (0.10%) Hudson
12 5 (0.087%) Apache Continuum
12 5 (0.087%) JConsole
12 5 (0.087%) Mercurial
12 5 (0.087%) SQL Server Management Studio (SSMS)
13 4 (0.070%) Ant
13 4 (0.070%) ClearCase
13 4 (0.070%) Gradle
General
1 726 (12.65%) Finance
2 377 (6.57%) Telecoms
3 183 (3.19%) Banking
4 104 (1.81%) Retail
5 82 (1.43%) Marketing
6 77 (1.34%) German Language
7 73 (1.27%) Manufacturing
8 71 (1.24%) French Language
9 70 (1.22%) Law
10 62 (1.08%) Advertising
11 61 (1.06%) Electronics
12 59 (1.03%) Back Office
13 57 (0.99%) Legal
14 39 (0.68%) Games
15 36 (0.63%) Front Office
16 31 (0.54%) Publishing
17 29 (0.51%) Spanish Language
18 28 (0.49%) Investment Banking
19 24 (0.42%) Financial Institution
20 19 (0.33%) Italian Language
Libraries, Frameworks & Software Standards
1 227 (3.96%) .NET
2 142 (2.47%) HTML
3 98 (1.71%) Web Services
4 95 (1.66%) XML
5 92 (1.60%) ASP.NET
6 82 (1.43%) CSS
7 70 (1.22%) LAMP
8 40 (0.70%) J2EE
9 31 (0.54%) Middleware
10 25 (0.44%) .NET Framework
11 23 (0.40%) FIX Protocol
11 23 (0.40%) jQuery
12 22 (0.38%) Ajax
12 22 (0.38%) Ruby on Rails
13 20 (0.35%) HTML5
14 18 (0.31%) COM
14 18 (0.31%) Software Packaging
14 18 (0.31%) WCF
15 16 (0.28%) JSON
16 15 (0.26%) EDI
Miscellaneous
1 411 (7.16%) Analytical Skills
2 410 (7.15%) Data Centre
3 301 (5.25%) Blackberry
4 276 (4.81%) Computer Science
5 229 (3.99%) Driving Licence
6 117 (2.04%) Video Conferencing
7 112 (1.95%) iPhone
8 104 (1.81%) Management Information System
9 91 (1.59%) Hedge funds
10 87 (1.52%) Clustering
11 83 (1.45%) Replication
12 58 (1.01%) Enterprise Software
13 53 (0.92%) Mathematics
14 44 (0.77%) Fat Client
14 44 (0.77%) Thin Client
15 38 (0.66%) iPad
16 37 (0.64%) Client/Server
17 33 (0.58%) Mobile App
18 32 (0.56%) EPoS
19 30 (0.52%) PKI
Operating Systems
1 3821 (66.59%) Windows
2 2032 (35.41%) Windows Server
3 1314 (22.90%) Windows Server 2008
4 1192 (20.77%) Windows Server 2012
5 1157 (20.16%) Linux
6 976 (17.01%) Windows 7
7 662 (11.54%) Windows 8
8 610 (10.63%) Windows Server 2003
9 545 (9.50%) Unix
10 396 (6.90%) Windows XP
11 220 (3.83%) Android
12 219 (3.82%) Mac OS X
13 139 (2.42%) Windows 10
14 124 (2.16%) Apple iOS
15 122 (2.13%) Red Hat Enterprise Linux
16 101 (1.76%) Solaris
17 89 (1.55%) CentOS
18 84 (1.46%) Mac OS
19 78 (1.36%) Windows Vista
20 76 (1.32%) Ubuntu
Processes & Methodologies
1 994 (17.32%) ITIL
2 214 (3.73%) Incident Management
3 195 (3.40%) Mentoring
4 193 (3.36%) Problem Management
5 184 (3.21%) Service Delivery
6 183 (3.19%) Service Management
7 153 (2.67%) Change Management
8 151 (2.63%) Disaster Recovery
9 138 (2.41%) Project Management
10 137 (2.39%) Root Cause Analysis
11 128 (2.23%) CRM
12 124 (2.16%) Time Management
13 118 (2.06%) Migration
14 110 (1.92%) Load Balancing
15 109 (1.90%) Software Engineering
16 107 (1.86%) Presales
17 100 (1.74%) High Availability
18 90 (1.57%) Network Management
19 86 (1.50%) ITSM
20 83 (1.45%) Asset Management
Programming Languages
1 914 (15.93%) SQL
2 292 (5.09%) Java
3 247 (4.30%) PowerShell
4 224 (3.90%) Perl
5 189 (3.29%) C#
6 188 (3.28%) JavaScript
7 181 (3.15%) Python
8 148 (2.58%) Bash Shell
9 145 (2.53%) C
10 96 (1.67%) PHP
11 93 (1.62%) C++
12 90 (1.57%) Shell Script
13 65 (1.13%) Ruby
14 56 (0.98%) T-SQL
15 53 (0.92%) VB
16 49 (0.85%) PL/SQL
17 38 (0.66%) VBScript
18 36 (0.63%) Korn
19 28 (0.49%) VBA
20 26 (0.45%) VB.NET
Qualifications
1 768 (13.38%) Microsoft Certification
2 656 (11.43%) Cisco Certification
3 606 (10.56%) Degree
4 503 (8.77%) MCSE
5 500 (8.71%) CCNA
6 329 (5.73%) MCSA
7 272 (4.74%) MCITP
8 266 (4.64%) CCNP
9 265 (4.62%) MCP
10 241 (4.20%) Security Cleared
11 181 (3.15%) SC Cleared
12 159 (2.77%) VMware Certified Professional (VCP)
13 113 (1.97%) MCTS
14 108 (1.88%) ITIL Certification
15 71 (1.24%) Citrix Certification
16 47 (0.82%) A+ Certification
17 46 (0.80%) CCA
18 44 (0.77%) ITIL Foundation Certificate
18 44 (0.77%) MCDST
19 40 (0.70%) DBS Check
Quality Assurance & Compliance
1 622 (10.84%) SLA
2 71 (1.24%) QA
3 37 (0.64%) COBIT
4 23 (0.40%) ISO/IEC 27001
5 17 (0.30%) Data Quality
6 10 (0.17%) PCI DSS
7 8 (0.14%) Sarbanes-Oxley
8 7 (0.12%) ISO 9000
9 5 (0.087%) HL7
10 3 (0.052%) DICOM
10 3 (0.052%) SNOMED CT
11 2 (0.035%) ISO 9001
11 2 (0.035%) SEPA
12 1 (0.017%) 21 CFR Part 11
12 1 (0.017%) ISO 14001
12 1 (0.017%) ISO22301
12 1 (0.017%) RMADS
System Software
1 2435 (42.44%) Active Directory
2 1051 (18.32%) VMware Infrastructure
3 699 (12.18%) Hyper-V
4 217 (3.78%) vSphere
5 191 (3.33%) XenApp
6 168 (2.93%) Terminal Services
7 162 (2.82%) VMware ESXi
8 116 (2.02%) VMware ESX
9 101 (1.76%) XenDesktop
10 60 (1.05%) XenServer
11 53 (0.92%) Xen
12 36 (0.63%) Terminal Server
13 30 (0.52%) VMware Server
14 29 (0.51%) Firmware
14 29 (0.51%) Microsoft App-V
15 23 (0.40%) Squid
16 22 (0.38%) VMware Workstation
17 19 (0.33%) NFS
18 18 (0.31%) VirtualBox
19 15 (0.26%) Docker
Systems Management
1 384 (6.69%) SCCM
2 153 (2.67%) SCOM
3 80 (1.39%) WSUS
4 78 (1.36%) Backup Exec
5 74 (1.29%) Nagios
6 65 (1.13%) Puppet
7 36 (0.63%) McAfee ePO
8 33 (0.58%) NetBackup
9 31 (0.54%) Cisco UCCX
10 30 (0.52%) SCVMM
11 29 (0.51%) Cisco CUCM
12 28 (0.49%) Norton AntiVirus
13 25 (0.44%) Ansible
14 22 (0.38%) Opscode Chef
15 21 (0.37%) Cisco UCCE
16 19 (0.33%) CiscoWorks
16 19 (0.33%) ZABBIX
17 17 (0.30%) Tivoli
17 17 (0.30%) Tivoli Storage Manager
18 16 (0.28%) Cacti
Vendors
1 2443 (42.58%) Microsoft
2 1807 (31.49%) VMware
3 1305 (22.74%) Cisco
4 825 (14.38%) Citrix
5 343 (5.98%) HP
6 295 (5.14%) Apple
7 292 (5.09%) Juniper
8 274 (4.78%) Oracle
9 179 (3.12%) Red Hat
10 174 (3.03%) Dell
11 159 (2.77%) Avaya
12 147 (2.56%) NetApp
13 119 (2.07%) CheckPoint
14 114 (1.99%) Symantec
15 104 (1.81%) IBM
16 102 (1.78%) F5
17 91 (1.59%) EMC
18 89 (1.55%) Google
19 84 (1.46%) SolarWinds
20 73 (1.27%) Veeam
Bridgend, Mid Glamorgan
Tank Recruitment Limited
Posted: 10 hours ago
Reading, Berkshire
83Zero
Salary: From £20,000 to £30,000 per annum
Posted: 12 hours ago
South East
Graham Matthews
Salary: From £25,000 to £30,000 per annum
Posted: 16 hours ago
Leeds, West Yorkshire
Connected IT
Salary: £20000 - £45000 per annum + Car + Benefits
Posted: 16 hours ago
Chester, Cheshire
Technology Sourcing Limited
Salary: From £40,000 to £45,000 per annum
Posted: 16 hours ago
Warwickshire
Greywood Associates Limited
Salary: £25000 - £27000 per annum + Benefits
Posted: 16 hours ago
Derby
University of Derby
Salary: Up to £32,909 (Dependent on experience)
Posted: 16 hours ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £28000 - £30000 per annum + Benefits
Posted: 17 hours ago
Wales
Senitor Associates
Salary: £25000 per annum
Posted: 17 hours ago
South East London
Pebble.IT
Salary: From £30,000 to £35,000 per annum
Posted: 17 hours ago
Yateley, Hampshire
That Recruit
Salary: From £20,000 to £28,000 per annum
Posted: 18 hours ago
West London
Verticality Ltd
Salary: £28000 per annum, Benefits Bonus, Oncall (not immediate), Overtime
Posted: 18 hours ago
Yateley, Hampshire
That Recruit
Salary: From £30,000 to £40,000 per annum
Posted: 18 hours ago
Barrow-In-Furness, Cumbria
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum
Posted: 18 hours ago
London
Oscar
Salary: £20000 - £25000 per annum
Posted: 19 hours ago
Hassocks, West Sussex
Friday Media Group
Salary: From £25,000 to £30,000 per annum DOE
Posted: 19 hours ago
Weybridge, Surrey
Connectus
Salary: £28000 - £34500 per annum
Posted: 19 hours ago
Gainsborough, Lincolnshire
EasyWebRecruitment.com
Salary: £19,000-20,000 per annum
Posted: 20 hours ago
Nottingham, Nottinghamshire
Deerfoot IT Resources Ltd
Salary: £18000 - £25000 per annum
Posted: 20 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £22000 - £26000 per annum + training
Posted: 20 hours ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £33000 per annum + benfits & training
Posted: 20 hours ago
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £27500 - £33000 per annum + training & benefits
Posted: 20 hours ago
Leeds, West Yorkshire
FT Select
Salary: From £32,500 to £37,500 per annum plus benefits
Posted: 20 hours ago
London
Coal IT Services
Salary: From £50,000 to £54,000 per annum plus excellent benefits and bonus
Posted: 20 hours ago
Milton Keynes, Buckinghamshire
Nuco Technologies Ltd
Salary: From £16,000 to £27,000 per annum Salary based on skills and experienc
Posted: 21 hours ago
Langholm, Dumfriesshire
Latcom Ltd
Salary: From £20,500 to £20,500 per annum + Good Benefits
Posted: 21 hours ago
High Wycombe, Buckinghamshire
Lorien Resourcing
Salary: £25000 - £28000 per annum + car allowance, benefits
Posted: 21 hours ago
Liverpool, Merseyside
Oscar
Salary: £16000 - £19000 per annum
Posted: Yesterday
Camberley, Surrey
Austin Fraser
Salary: £20000.00 - £25000.00 per annum + Excellent benefits
Posted: Yesterday
North West London
Etech Partners
Salary: Up to £30,000 per annum + Free Travel + Great Bens
Posted: Yesterday