The table below looks at the statistics for the Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Engineer
Rank 104 123 113
Rank change year-on-year
+19 -10
Permanent jobs requiring a Support Engineer 2839 2791 2671
As % of all permanent IT jobs located in the UK 2.66% 2.38% 2.45%
As % of the Job Titles category 2.81% 2.51% 2.59%
Number of salaries quoted 2422 2365 2282
Average salary £30,500 £30,000 £31,500
Average salary % change year-on-year
+1.66% -4.76%
90% offered a salary of more than £22,500 £22,000 £21,000
10% offered a salary of more than £50,000 £45,000 £47,500
UK excluding London average salary £28,500 £29,900 £30,000
% change year-on-year
-4.68% -0.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101039 111103 102972
As % of all permanent IT jobs located in the UK 94.57% 94.62% 94.64%
Number of salaries quoted 82999 91169 85609
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer within the UK.

Support Engineer Salary Trend in the UK

Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Engineer over the 3 months to 22 May 2015 within the UK.

Support Engineer Salary Histogram in the UK

Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 2708 £31,500 +5.00% 364
London +46 977 £34,000 -0.72% 88
South East +9 835 £32,500 +8.33% 128
Berkshire -5 264 £33,750 -3.57% 41
South West +27 253 £27,000 - 46
Surrey +33 238 £37,500 +31.57% 20
East of England -21 214 £30,000 -9.09% 31
City of London +27 169 £35,500 -5.33% 14
Reading -6 151 £32,500 -7.14% 24
North West -19 147 £26,500 -11.66% 34
West Midlands +10 115 £26,500 -3.63% 11
Hampshire 0 113 £35,000 +20.68% 27
Yorkshire -22 85 £28,000 -1.75% 14
Manchester -19 81 £26,000 -2.80% 20
Cambridgeshire -9 72 £40,000 +14.28% 6
Gloucestershire +34 70 £27,000 -15.62% 11
Wiltshire +21 65 £30,000 +11.11% 9
East Midlands -4 64 £30,000 - 8
Hertfordshire -43 58 £25,000 -20.63% 14
Kent +32 55 £30,000 - 8
Woking +36 52 £46,250 +38.05% 1
West Yorkshire 0 52 £26,000 -7.14% 11
Oxfordshire +12 50 £28,000 +7.69% 17
Cambridge -8 49 £37,500 +7.14% 5
Buckinghamshire -8 48 £27,500 +14.58% 5
Bristol -12 48 £25,000 -16.66% 10
Cheshire +7 41 £30,000 -10.44% 5
Guildford +14 38 £40,250 +34.16% 6
Wales +19 37 £25,000 +6.38% 5
Suffolk +37 36 £25,000 -11.50% 2

Support Engineer
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 3986 (68.09%) Windows
2 2533 (43.27%) Microsoft
3 2308 (39.43%) Active Directory
4 1866 (31.88%) VMware
5 1514 (25.86%) MS Exchange
6 1477 (25.23%) Windows Server 2008
7 1399 (23.90%) MS Excel
8 1276 (21.80%) Cisco
9 1224 (20.91%) Firewall
10 1215 (20.76%) Linux
11 1178 (20.12%) MS Office
12 1146 (19.58%) VMware Infrastructure
13 1052 (17.97%) TCP/IP
14 1039 (17.75%) Windows Server 2012
15 1032 (17.63%) SQL
16 1031 (17.61%) Windows 7
17 1010 (17.25%) Citrix
18 993 (16.96%) ITIL
19 972 (16.60%) DNS
20 901 (15.39%) Windows Server 2003
21 887 (15.15%) SQL Server
22 868 (14.83%) Microsoft Certification
23 749 (12.79%) LAN
24 710 (12.13%) Finance
25 684 (11.68%) WAN
26 666 (11.38%) Exchange Server 2010
27 658 (11.24%) Windows 8
28 656 (11.21%) Hyper-V
29 642 (10.97%) DHCP
30 641 (10.95%) SLA

Support Engineer
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1514 (25.86%) MS Exchange
2 666 (11.38%) Exchange Server 2010
3 433 (7.40%) Exchange Server 2007
4 394 (6.73%) Exchange Server 2013
5 388 (6.63%) SharePoint
6 378 (6.46%) IIS
7 293 (5.01%) Exchange Server 2003
7 293 (5.01%) Lync
8 228 (3.89%) Blackberry Enterprise Server
9 195 (3.33%) Apache
10 184 (3.14%) Tomcat
11 88 (1.50%) JBoss
12 70 (1.20%) WebSphere
13 53 (0.91%) SharePoint 2010
14 52 (0.89%) IBM Notes
15 39 (0.67%) CMS
16 37 (0.63%) WebLogic
17 36 (0.61%) Lotus Domino
18 35 (0.60%) SharePoint 2013
19 30 (0.51%) Office Communications Server
Applications
1 1399 (23.90%) MS Excel
2 1178 (20.12%) MS Office
3 79 (1.35%) MS PowerPoint
4 30 (0.51%) MS Visio
5 21 (0.36%) Adobe Creative Suite
6 9 (0.15%) AutoCAD
6 9 (0.15%) MS Project
7 6 (0.10%) SOLIDWORKS
7 6 (0.10%) Spreadsheet
7 6 (0.10%) Revit
8 4 (0.068%) Photoshop
8 4 (0.068%) PowerPivot
9 3 (0.051%) Siemens NX
9 3 (0.051%) PTC Creo
9 3 (0.051%) SketchUp
9 3 (0.051%) Solid Edge
9 3 (0.051%) MicroStation
9 3 (0.051%) Abaqus
9 3 (0.051%) Pro/ENGINEER
10 2 (0.034%) SPSS
Business Applications
1 40 (0.68%) Dynamics CRM
2 19 (0.32%) Dynamics GP
3 17 (0.29%) Remedy ITSM
4 11 (0.19%) RMDS
5 9 (0.15%) Dynamics NAV
6 8 (0.14%) Dynamics AX
7 7 (0.12%) BASE24
8 6 (0.10%) assyst
8 6 (0.10%) SAP Business One
9 5 (0.085%) SAP SRM
9 5 (0.085%) Remedy AR System
9 5 (0.085%) SAP Oil and Gas
9 5 (0.085%) SAP CRM
10 3 (0.051%) ION MarketView
10 3 (0.051%) Tridion
11 2 (0.034%) Teamcenter
11 2 (0.034%) Maximo
11 2 (0.034%) SimCorp Dimension
11 2 (0.034%) Visualfiles
11 2 (0.034%) SAP ERP
Cloud Services
1 354 (6.05%) Office 365
2 96 (1.64%) SaaS
3 90 (1.54%) Amazon AWS
4 53 (0.91%) IaaS
5 42 (0.72%) Microsoft Azure
6 33 (0.56%) Cloud Computing
7 30 (0.51%) Mimecast
8 26 (0.44%) Google Apps
9 19 (0.32%) Amazon EC2
10 12 (0.20%) Amazon ELB
10 12 (0.20%) Amazon SQS
10 12 (0.20%) Amazon S3
10 12 (0.20%) Virtual Private Cloud
11 6 (0.10%) Google Drive
12 5 (0.085%) Yammer
12 5 (0.085%) PaaS
13 3 (0.051%) Dropbox
14 1 (0.017%) Symantec.cloud
14 1 (0.017%) SoftLayer
14 1 (0.017%) Google Cloud Platform
Communications & Networking
1 1224 (20.91%) Firewall
2 1052 (17.97%) TCP/IP
3 972 (16.60%) DNS
4 749 (12.79%) LAN
5 684 (11.68%) WAN
6 642 (10.97%) DHCP
7 629 (10.74%) SAN
8 532 (9.09%) VPN
9 380 (6.49%) VoIP
10 374 (6.39%) Internet
11 299 (5.11%) Wireless
12 181 (3.09%) NAS
13 178 (3.04%) VLAN
14 175 (2.99%) Cisco ASA
15 169 (2.89%) MPLS
16 145 (2.48%) BGP
17 120 (2.05%) OSPF
18 104 (1.78%) SSL
19 100 (1.71%) Cisco Nexus
20 97 (1.66%) Wi-Fi
Database & Business Intelligence
1 887 (15.15%) SQL Server
2 182 (3.11%) MySQL
3 176 (3.01%) SQL Server 2008
4 115 (1.96%) SQL Server 2005
5 78 (1.33%) Oracle Database
6 61 (1.04%) Relational Database
7 53 (0.91%) SQL Server Reporting Services
8 48 (0.82%) PostgreSQL
9 40 (0.68%) SQL Server Integration Services
10 39 (0.67%) SQL Server 2012
11 25 (0.43%) MS Access
12 24 (0.41%) Oracle Reports
13 22 (0.38%) SQL Server 2000
13 22 (0.38%) DB2
14 21 (0.36%) Oracle Database 11g
14 21 (0.36%) Crystal Reports
15 19 (0.32%) Redis
16 18 (0.31%) Data Warehouse
16 18 (0.31%) SQL Server Analysis Services
16 18 (0.31%) Big Data
Development Applications
1 47 (0.80%) JIRA
2 38 (0.65%) Visual Studio
3 29 (0.50%) Team Foundation Server
4 27 (0.46%) Git (software)
4 27 (0.46%) Subversion
5 22 (0.38%) Jenkins
6 14 (0.24%) Maven
7 12 (0.20%) TeamCity
8 9 (0.15%) QuickTest Pro
9 6 (0.10%) Oracle Forms
10 5 (0.085%) Apache Ivy
10 5 (0.085%) MSI
10 5 (0.085%) Ant
11 4 (0.068%) ClearCase
11 4 (0.068%) SonarQube
12 3 (0.051%) Mercurial
12 3 (0.051%) MSTest
12 3 (0.051%) MSBuild
12 3 (0.051%) Hudson
12 3 (0.051%) Bugzilla
General
1 710 (12.13%) Finance
2 301 (5.14%) Telecoms
3 126 (2.15%) Banking
4 90 (1.54%) Retail
5 87 (1.49%) Back Office
5 87 (1.49%) Marketing
6 80 (1.37%) Advertising
7 71 (1.21%) French Language
8 65 (1.11%) Legal
9 60 (1.02%) Law
10 57 (0.97%) Manufacturing
11 51 (0.87%) Publishing
12 50 (0.85%) German Language
13 43 (0.73%) Front Office
14 42 (0.72%) Games
15 40 (0.68%) Financial Institution
16 36 (0.61%) Spanish Language
17 35 (0.60%) Electronics
18 23 (0.39%) Italian Language
19 22 (0.38%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 264 (4.51%) .NET
2 152 (2.60%) HTML
3 149 (2.55%) Web Services
4 125 (2.14%) XML
5 73 (1.25%) CSS
6 63 (1.08%) ASP.NET
7 57 (0.97%) J2EE
8 27 (0.46%) COM
9 26 (0.44%) .NET Framework
10 25 (0.43%) Application Packaging
11 23 (0.39%) JSP
12 21 (0.36%) FIX Protocol
13 19 (0.32%) JMS
14 16 (0.27%) MAPI
15 15 (0.26%) REST
15 15 (0.26%) ActiveMQ
15 15 (0.26%) SOAP
16 14 (0.24%) Java EE
17 12 (0.20%) Middleware
17 12 (0.20%) Software Packaging
Miscellaneous
1 519 (8.87%) Blackberry
2 410 (7.00%) Analytical Skills
3 213 (3.64%) Computer Science
4 172 (2.94%) Clustering
5 142 (2.43%) Management Information System
6 136 (2.32%) Video Conferencing
7 115 (1.96%) Replication
8 110 (1.88%) iPhone
9 91 (1.55%) Enterprise Software
10 72 (1.23%) iPad
11 63 (1.08%) Fat Client
11 63 (1.08%) Thin Client
12 60 (1.02%) Hedge funds
13 40 (0.68%) Mathematics
14 38 (0.65%) Client/Server
14 38 (0.65%) Statistics
15 36 (0.61%) Open Source
16 34 (0.58%) PDA
17 33 (0.56%) Mobile App
18 26 (0.44%) User Experience
Operating Systems
1 3986 (68.09%) Windows
2 1477 (25.23%) Windows Server 2008
3 1215 (20.76%) Linux
4 1039 (17.75%) Windows Server 2012
5 1031 (17.61%) Windows 7
6 901 (15.39%) Windows Server 2003
7 658 (11.24%) Windows 8
8 593 (10.13%) Windows XP
9 512 (8.75%) UNIX
10 271 (4.63%) Mac OS X
11 217 (3.71%) Red Hat Enterprise Linux
12 194 (3.31%) Android
13 182 (3.11%) Windows Vista
14 179 (3.06%) Apple iOS
15 126 (2.15%) CentOS
16 93 (1.59%) Mac OS
17 86 (1.47%) Solaris
18 59 (1.01%) Ubuntu
19 57 (0.97%) Windows 2000
20 53 (0.91%) Windows 2000 Server
Processes & Methodologies
1 993 (16.96%) ITIL
2 376 (6.42%) Service Delivery
3 229 (3.91%) Incident Management
4 172 (2.94%) Change Management
5 167 (2.85%) Problem Management
6 155 (2.65%) Mentoring
7 150 (2.56%) Disaster Recovery
8 147 (2.51%) Service Management
9 141 (2.41%) CRM
10 133 (2.27%) Load Balancing
10 133 (2.27%) Root Cause Analysis
11 132 (2.25%) Time Management
12 130 (2.22%) Migration
12 130 (2.22%) Project Management
13 128 (2.19%) Network Management
14 91 (1.55%) Configuration Management
15 85 (1.45%) E-Commerce
16 71 (1.21%) Information Security
17 67 (1.14%) ERP
18 66 (1.13%) Performance Tuning
Programming Languages
1 1032 (17.63%) SQL
2 328 (5.60%) Java
3 245 (4.19%) Perl
4 232 (3.96%) PowerShell
5 202 (3.45%) Python
6 191 (3.26%) C
7 139 (2.37%) JavaScript
8 119 (2.03%) PHP
9 110 (1.88%) C#
10 97 (1.66%) Shell Script
11 95 (1.62%) Bash Shell
11 95 (1.62%) C++
12 84 (1.43%) VB
13 78 (1.33%) T-SQL
14 48 (0.82%) Ruby
14 48 (0.82%) VBScript
15 41 (0.70%) PL/SQL
16 26 (0.44%) Korn
17 19 (0.32%) VB.NET
18 18 (0.31%) AWK
Qualifications
1 868 (14.83%) Microsoft Certification
2 572 (9.77%) Degree
3 569 (9.72%) Cisco Certification
4 547 (9.34%) MCSE
5 461 (7.87%) CCNA
6 421 (7.19%) MCP
7 297 (5.07%) Security Cleared
8 268 (4.58%) MCSA
9 261 (4.46%) MCITP
10 197 (3.37%) CCNP
11 178 (3.04%) SC Cleared
12 137 (2.34%) DV Cleared
13 131 (2.24%) VMware Certified Professional (VCP)
14 124 (2.12%) MCTS
15 110 (1.88%) ITIL Certification
16 92 (1.57%) A+ Certification
17 51 (0.87%) ITIL Foundation Certificate
18 50 (0.85%) Citrix Certification
19 45 (0.77%) CCA
20 31 (0.53%) CISSP
Quality Assurance & Compliance
1 641 (10.95%) SLA
2 64 (1.09%) QA
3 51 (0.87%) PCI DSS
4 40 (0.68%) ISO/IEC 27001
5 23 (0.39%) Sarbanes-Oxley
6 19 (0.32%) ISO 9001
7 18 (0.31%) GPG13
8 7 (0.12%) ISO 8583
9 4 (0.068%) HL7
9 4 (0.068%) DICOM
10 2 (0.034%) ISO 9000
11 1 (0.017%) PMBOK
11 1 (0.017%) COBIT
11 1 (0.017%) GMP
System Software
1 2308 (39.43%) Active Directory
2 1146 (19.58%) VMware Infrastructure
3 656 (11.21%) Hyper-V
4 308 (5.26%) XenApp
5 299 (5.11%) vSphere
6 142 (2.43%) XenDesktop
7 119 (2.03%) VMware ESX
8 108 (1.84%) Terminal Services
9 104 (1.78%) VMware ESXi
10 67 (1.14%) XenServer
11 62 (1.06%) Terminal Server
12 49 (0.84%) vCloud
13 48 (0.82%) Citrix Presentation Server
14 41 (0.70%) VMware Server
15 33 (0.56%) Xen
16 25 (0.43%) Squid
17 23 (0.39%) NFS
18 22 (0.38%) VMware Workstation
19 21 (0.36%) KVM
19 21 (0.36%) Microsoft App-V
Systems Management
1 355 (6.06%) SCCM
2 129 (2.20%) SCOM
3 125 (2.14%) Backup Exec
4 118 (2.02%) WSUS
5 117 (2.00%) Nagios
6 54 (0.92%) NetBackup
7 48 (0.82%) Puppet
8 42 (0.72%) EMC NetWorker
9 39 (0.67%) Opscode Chef
10 33 (0.56%) FortiGate
11 30 (0.51%) Tivoli
11 30 (0.51%) Norton AntiVirus
12 26 (0.44%) McAfee ePO
13 24 (0.41%) Systems Management Server (SMS)
14 23 (0.39%) HP SIM
14 23 (0.39%) OpenView Configuration Management
15 22 (0.38%) Cisco CUCM
16 20 (0.34%) Plesk
17 19 (0.32%) cPanel
18 18 (0.31%) Opsview
Vendors
1 2533 (43.27%) Microsoft
2 1866 (31.88%) VMware
3 1276 (21.80%) Cisco
4 1010 (17.25%) Citrix
5 546 (9.33%) HP
6 445 (7.60%) Oracle
7 370 (6.32%) Apple
8 252 (4.30%) Red Hat
9 250 (4.27%) Juniper
10 211 (3.60%) Dell
11 205 (3.50%) Symantec
12 169 (2.89%) Avaya
13 168 (2.87%) NetApp
14 137 (2.34%) IBM
15 133 (2.27%) EMC
16 125 (2.14%) CheckPoint
16 125 (2.14%) F5
17 95 (1.62%) SolarWinds
18 88 (1.50%) Bloomberg
19 81 (1.38%) Mitel
Bristol, Avon
CGI
Salary: £45000 - £55000 per annum
Posted: 37 minutes ago
Oxford, Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £35000 - £40000 per annum + Benefits
Posted: 1 hour ago
Gloucestershire
set2recruit
Salary: From £30,000 to £45,000 per annum + bonus + benefits
Posted: 1 hour ago
Guildford, Surrey
set2recruit
Salary: From £25,000 to £35,000 per annum + bonus + benefits
Posted: 1 hour ago
Wigan, Lancashire
Senitor Associates
Salary: £18000 - £20000 per annum
Posted: 1 hour ago
East Sussex
ComputerWorld Personnel Ltd
Salary: £30000 - £40000 per annum
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East Sussex
ComputerWorld Personnel Ltd
Salary: £30000 - £40000 per annum
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Slough, Berkshire
Asset Resourcing Ltd
Salary: £35000 - £38000 per annum + benefits
Posted: 2 hours ago
London
Stott and May
Posted: 4 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: training & benefits
Posted: 10 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £34k - £35k per annum + £1,200 DV allowance
Posted: 10 hours ago
Reading, Berkshire
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Salary: Unspecified Competitive
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Salary: £50000 - £60000 per annum + Plus Package
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Owen Daniels Consultancy
Salary: From £30,000 to £35,000 per annum
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Farnborough, Hampshire
Owen Daniels Consultancy
Salary: From £30,000 to £35,000 per annum
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Halesowen, West Midlands (County)
Randstad Technologies
Salary: £28000 - £30000.00 per annum + Bonus, Car, Pension
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Guildford, Surrey
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Salary: £20000 - £30000 per annum + benefits
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London
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Salary: From £22,000 to £24,000 per annum
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