The table below looks at the statistics for the Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
Support Engineer
Rank 101 127 120
Rank change year-on-year
+26 -7
Permanent jobs requiring a Support Engineer 3070 2695 2604
As % of all permanent IT jobs located in the UK 2.77% 2.32% 2.34%
As % of the Job Titles category 2.93% 2.46% 2.47%
Number of salaries quoted 2558 2239 2218
Average salary £30,500 £30,000 £31,500
Average salary % change year-on-year
+1.66% -4.76%
90% offered a salary of more than £22,000 £21,500 £21,750
10% offered a salary of more than £47,500 £45,000 £46,000
UK excluding London average salary £29,500 £29,500 £30,000
% change year-on-year
- -1.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104868 109684 105271
As % of all permanent IT jobs located in the UK 94.75% 94.59% 94.79%
Number of salaries quoted 85928 88706 87993
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,450 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer within the UK.

Support Engineer Salary Trend in the UK

Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Engineer over the 3 months to 1 April 2015 within the UK.

Support Engineer Salary Histogram in the UK

Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the UK over the 3 months to 1 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +25 2960 £30,500 +1.66% 356
London +65 1140 £33,500 - 123
South East +13 935 £30,250 +0.83% 85
Berkshire +6 323 £36,000 +9.09% 29
Surrey +40 273 £37,500 +18.11% 13
South West +21 228 £26,000 +7.21% 47
East of England -5 213 £30,000 -7.69% 29
City of London +33 204 £37,500 - 31
Reading -3 152 £32,500 - 17
West Midlands +26 144 £27,500 +10.00% 13
North West -18 144 £26,500 -13.82% 34
Hampshire -8 130 £27,500 +1.85% 11
Manchester -11 89 £26,000 -12.60% 19
Yorkshire -45 77 £27,500 +10.00% 8
East Midlands +24 73 £27,500 -8.33% 14
Hertfordshire -3 69 £25,000 -18.69% 10
Gloucestershire +18 59 £27,500 -12.69% 12
Woking +31 56 £45,500 +30.00%
Kent +37 55 £26,750 -17.69% 4
Bracknell -3 53 £45,000 +12.50% 2
Cambridgeshire -18 50 £38,750 +19.23% 12
Birmingham +9 48 £27,500 +10.00% 2
Bristol -9 47 £24,500 +2.08% 10
Wiltshire +24 45 £26,500 -11.66% 8
West Yorkshire -29 44 £27,500 +19.56% 7
Buckinghamshire -13 43 £26,500 +8.16% 6
Slough +15 41 £35,000 +18.64% 1
Oxfordshire -7 40 £26,000 -5.45% 8
West Sussex +8 39 £26,000 -5.45% 5
Staines +26 38 £37,500 -6.25% 2

Support Engineer
Top 30 Related IT Skills

For the 6 months to 1 April 2015, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 4098 (67.65%) Windows
2 2619 (43.23%) Microsoft
3 2495 (41.19%) Active Directory
4 1965 (32.44%) VMware
5 1575 (26.00%) MS Exchange
6 1549 (25.57%) Windows Server 2008
7 1424 (23.51%) MS Excel
8 1293 (21.34%) Cisco
9 1257 (20.75%) VMware Infrastructure
10 1243 (20.52%) Firewall
11 1193 (19.69%) MS Office
12 1159 (19.13%) Linux
13 1108 (18.29%) SQL
14 1100 (18.16%) Windows 7
15 1065 (17.58%) Citrix
16 1051 (17.35%) TCP/IP
17 1034 (17.07%) DNS
18 1017 (16.79%) ITIL
19 978 (16.14%) Windows Server 2003
20 977 (16.13%) Windows Server 2012
21 878 (14.49%) Microsoft Certification
22 872 (14.39%) SQL Server
23 764 (12.61%) LAN
24 724 (11.95%) WAN
25 720 (11.89%) Finance
26 700 (11.55%) Windows 8
27 692 (11.42%) Exchange Server 2010
28 661 (10.91%) SAN
29 655 (10.81%) DHCP
30 641 (10.58%) Windows XP

Support Engineer
Top Related IT Skills by Category

For the 6 months to 1 April 2015, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1575 (26.00%) MS Exchange
2 692 (11.42%) Exchange Server 2010
3 429 (7.08%) Exchange Server 2007
4 385 (6.36%) SharePoint
5 383 (6.32%) IIS
6 340 (5.61%) Exchange Server 2013
7 316 (5.22%) Exchange Server 2003
8 280 (4.62%) Lync
9 226 (3.73%) Blackberry Enterprise Server
10 187 (3.09%) Apache
11 148 (2.44%) Tomcat
12 70 (1.16%) WebSphere
13 66 (1.09%) IBM Notes
14 59 (0.97%) JBoss
15 55 (0.91%) SharePoint 2010
16 46 (0.76%) Lotus Domino
17 38 (0.63%) CMS
18 34 (0.56%) SharePoint 2013
19 33 (0.54%) GlassFish
20 30 (0.50%) Live Communications Server
Applications
1 1424 (23.51%) MS Excel
2 1193 (19.69%) MS Office
3 95 (1.57%) MS PowerPoint
4 34 (0.56%) MS Visio
5 13 (0.21%) Adobe Creative Suite
6 10 (0.17%) Spreadsheet
7 8 (0.13%) MS Project
7 8 (0.13%) AutoCAD
8 6 (0.099%) PowerPivot
9 3 (0.050%) Abaqus
9 3 (0.050%) Photoshop
10 2 (0.033%) Revit
10 2 (0.033%) SketchUp
10 2 (0.033%) SPSS
10 2 (0.033%) HipChat
11 1 (0.017%) Acrobat
11 1 (0.017%) S-PLUS
11 1 (0.017%) InDesign
11 1 (0.017%) Adobe After Effects
11 1 (0.017%) Final Cut Pro
Business Applications
1 31 (0.51%) Dynamics CRM
2 18 (0.30%) Dynamics NAV
3 16 (0.26%) Dynamics AX
4 15 (0.25%) Dynamics GP
5 14 (0.23%) Remedy ITSM
6 7 (0.12%) BASE24
6 7 (0.12%) RMDS
7 6 (0.099%) assyst
7 6 (0.099%) SAP Business One
8 5 (0.083%) Remedy AR System
8 5 (0.083%) Retail-J
8 5 (0.083%) SAP CRM
8 5 (0.083%) SAP Oil and Gas
9 4 (0.066%) ION MarketView
9 4 (0.066%) SAP SRM
10 3 (0.050%) SAP ERP
10 3 (0.050%) Eikon
10 3 (0.050%) Front Arena
10 3 (0.050%) Tridion
11 2 (0.033%) Maximo
Cloud Services
1 311 (5.13%) Office 365
2 84 (1.39%) SaaS
3 45 (0.74%) Amazon AWS
3 45 (0.74%) IaaS
4 38 (0.63%) Microsoft Azure
5 34 (0.56%) Google Apps
6 20 (0.33%) Amazon EC2
7 19 (0.31%) Cloud Computing
8 13 (0.21%) Amazon ELB
9 12 (0.20%) Amazon S3
9 12 (0.20%) Amazon SQS
9 12 (0.20%) Virtual Private Cloud
10 6 (0.099%) PaaS
11 4 (0.066%) Yammer
12 2 (0.033%) AWS CloudFormation
13 1 (0.017%) Route 53
13 1 (0.017%) SoftLayer
13 1 (0.017%) Google Cloud Platform
13 1 (0.017%) Amazon CloudWatch
13 1 (0.017%) AWS OpsWorks
Communications & Networking
1 1243 (20.52%) Firewall
2 1051 (17.35%) TCP/IP
3 1034 (17.07%) DNS
4 764 (12.61%) LAN
5 724 (11.95%) WAN
6 661 (10.91%) SAN
7 655 (10.81%) DHCP
8 592 (9.77%) VPN
9 399 (6.59%) Internet
10 361 (5.96%) VoIP
11 323 (5.33%) Wireless
12 185 (3.05%) Cisco ASA
13 183 (3.02%) VLAN
14 174 (2.87%) MPLS
15 162 (2.67%) NAS
16 135 (2.23%) BGP
17 119 (1.96%) SSL
18 110 (1.82%) Ethernet
19 102 (1.68%) OSPF
19 102 (1.68%) Wi-Fi
Database & Business Intelligence
1 872 (14.39%) SQL Server
2 206 (3.40%) MySQL
3 187 (3.09%) SQL Server 2008
4 120 (1.98%) SQL Server 2005
5 77 (1.27%) Oracle Database
6 75 (1.24%) SQL Server Reporting Services
7 60 (0.99%) Relational Database
8 58 (0.96%) SQL Server Integration Services
9 55 (0.91%) SQL Server 2012
10 35 (0.58%) PostgreSQL
11 34 (0.56%) MS Access
12 32 (0.53%) SQL Server 2000
13 29 (0.48%) DB2
14 27 (0.45%) Oracle Reports
15 25 (0.41%) Big Data
16 23 (0.38%) RDBMS
17 22 (0.36%) SQL Server Analysis Services
18 21 (0.35%) Crystal Reports
18 21 (0.35%) Data Warehouse
19 20 (0.33%) Oracle Database 11g
Development Applications
1 52 (0.86%) Visual Studio
2 40 (0.66%) JIRA
3 28 (0.46%) Team Foundation Server
4 27 (0.45%) Git (software)
5 25 (0.41%) Subversion
6 16 (0.26%) Jenkins
7 14 (0.23%) Oracle Forms
8 10 (0.17%) QuickTest Pro
9 9 (0.15%) Maven
10 8 (0.13%) TeamCity
10 8 (0.13%) Mercurial
11 6 (0.099%) MSI
12 5 (0.083%) VSS/SourceSafe
13 3 (0.050%) Bugzilla
13 3 (0.050%) MSTest
13 3 (0.050%) MSBuild
14 2 (0.033%) WinDbg
14 2 (0.033%) Hudson
14 2 (0.033%) Eclipse
14 2 (0.033%) ProC
General
1 720 (11.89%) Finance
2 344 (5.68%) Telecoms
3 133 (2.20%) Retail
4 122 (2.01%) Banking
5 94 (1.55%) Marketing
6 89 (1.47%) Advertising
7 87 (1.44%) Back Office
8 84 (1.39%) French Language
9 71 (1.17%) Legal
10 62 (1.02%) Law
11 58 (0.96%) Manufacturing
12 53 (0.87%) German Language
13 48 (0.79%) Financial Institution
14 43 (0.71%) Publishing
15 40 (0.66%) Spanish Language
16 38 (0.63%) Games
17 36 (0.59%) Electronics
18 25 (0.41%) Pharmaceutical
19 20 (0.33%) Front Office
19 20 (0.33%) Italian Language
Libraries, Frameworks & Software Standards
1 282 (4.66%) .NET
2 153 (2.53%) HTML
3 138 (2.28%) Web Services
4 125 (2.06%) XML
5 83 (1.37%) ASP.NET
6 65 (1.07%) CSS
7 36 (0.59%) J2EE
8 32 (0.53%) .NET Framework
9 27 (0.45%) COM
10 20 (0.33%) Application Packaging
11 18 (0.30%) FIX Protocol
11 18 (0.30%) REST
12 17 (0.28%) JSP
13 15 (0.25%) Classic ASP
13 15 (0.25%) LAMP
13 15 (0.25%) ActiveMQ
14 14 (0.23%) Middleware
14 14 (0.23%) MAPI
15 12 (0.20%) HTML5
15 12 (0.20%) RabbitMQ
Miscellaneous
1 514 (8.48%) Blackberry
2 406 (6.70%) Analytical Skills
3 191 (3.15%) Computer Science
4 185 (3.05%) Clustering
5 162 (2.67%) Management Information System
6 122 (2.01%) Video Conferencing
7 119 (1.96%) iPhone
8 118 (1.95%) Replication
9 82 (1.35%) Enterprise Software
10 77 (1.27%) iPad
11 76 (1.25%) Hedge funds
12 67 (1.11%) Fat Client
12 67 (1.11%) Thin Client
13 51 (0.84%) Open Source
14 49 (0.81%) Client/Server
15 37 (0.61%) Mathematics
16 36 (0.59%) Statistics
17 30 (0.50%) PDA
17 30 (0.50%) Mobile App
18 27 (0.45%) Equities
Operating Systems
1 4098 (67.65%) Windows
2 1549 (25.57%) Windows Server 2008
3 1159 (19.13%) Linux
4 1100 (18.16%) Windows 7
5 978 (16.14%) Windows Server 2003
6 977 (16.13%) Windows Server 2012
7 700 (11.55%) Windows 8
8 641 (10.58%) Windows XP
9 534 (8.81%) UNIX
10 264 (4.36%) Mac OS X
11 188 (3.10%) Android
12 187 (3.09%) Windows Vista
12 187 (3.09%) Red Hat Enterprise Linux
13 180 (2.97%) Apple iOS
14 123 (2.03%) Solaris
15 113 (1.87%) CentOS
16 99 (1.63%) Mac OS
17 74 (1.22%) Windows 2000 Server
18 64 (1.06%) Windows 2000
19 56 (0.92%) Ubuntu
Processes & Methodologies
1 1017 (16.79%) ITIL
2 391 (6.45%) Service Delivery
3 232 (3.83%) Incident Management
4 180 (2.97%) Change Management
5 176 (2.91%) Disaster Recovery
6 155 (2.56%) Service Management
7 153 (2.53%) Problem Management
8 150 (2.48%) CRM
9 144 (2.38%) Mentoring
10 131 (2.16%) Time Management
11 121 (2.00%) Load Balancing
12 119 (1.96%) Project Management
13 116 (1.91%) Migration
14 112 (1.85%) Network Management
14 112 (1.85%) Root Cause Analysis
15 103 (1.70%) Release Management
16 92 (1.52%) Configuration Management
17 84 (1.39%) E-Commerce
18 73 (1.21%) Coaching
18 73 (1.21%) Kalman Filter
Programming Languages
1 1108 (18.29%) SQL
2 289 (4.77%) Java
3 245 (4.04%) Perl
4 240 (3.96%) PowerShell
5 197 (3.25%) Python
6 174 (2.87%) C
7 139 (2.29%) C#
8 134 (2.21%) JavaScript
9 129 (2.13%) PHP
10 102 (1.68%) Shell Script
11 95 (1.57%) Bash Shell
12 94 (1.55%) C++
13 92 (1.52%) VB
14 75 (1.24%) T-SQL
15 56 (0.92%) Ruby
16 45 (0.74%) VBScript
17 40 (0.66%) PL/SQL
18 30 (0.50%) Korn
19 27 (0.45%) VB.NET
20 24 (0.40%) VBA
Qualifications
1 878 (14.49%) Microsoft Certification
2 565 (9.33%) MCSE
3 561 (9.26%) Cisco Certification
4 557 (9.19%) Degree
5 464 (7.66%) MCP
5 464 (7.66%) CCNA
6 340 (5.61%) Security Cleared
7 304 (5.02%) MCSA
8 256 (4.23%) MCITP
9 212 (3.50%) SC Cleared
10 198 (3.27%) CCNP
11 170 (2.81%) DV Cleared
12 155 (2.56%) MCTS
13 134 (2.21%) VMware Certified Professional (VCP)
14 101 (1.67%) ITIL Certification
15 83 (1.37%) A+ Certification
16 73 (1.21%) Citrix Certification
17 62 (1.02%) CCA
18 59 (0.97%) ITIL Foundation Certificate
19 35 (0.58%) MCDST
Quality Assurance & Compliance
1 624 (10.30%) SLA
2 55 (0.91%) QA
2 55 (0.91%) PCI DSS
3 39 (0.64%) ISO/IEC 27001
4 28 (0.46%) Sarbanes-Oxley
5 24 (0.40%) ISO 9001
6 20 (0.33%) GPG13
7 7 (0.12%) ISO 8583
8 5 (0.083%) HL7
8 5 (0.083%) DICOM
9 1 (0.017%) COBIT
9 1 (0.017%) ISO 9000
9 1 (0.017%) PMBOK
System Software
1 2495 (41.19%) Active Directory
2 1257 (20.75%) VMware Infrastructure
3 610 (10.07%) Hyper-V
4 350 (5.78%) XenApp
5 338 (5.58%) vSphere
6 159 (2.62%) XenDesktop
7 157 (2.59%) VMware ESX
8 106 (1.75%) VMware ESXi
9 96 (1.58%) Terminal Services
10 73 (1.21%) XenServer
11 49 (0.81%) Terminal Server
12 45 (0.74%) VMware Server
13 42 (0.69%) Citrix Presentation Server
13 42 (0.69%) vCloud
14 34 (0.56%) Xen
15 33 (0.54%) ISA Server
16 25 (0.41%) Firmware
16 25 (0.41%) Squid
17 24 (0.40%) NFS
18 23 (0.38%) Microsoft App-V
Systems Management
1 361 (5.96%) SCCM
2 168 (2.77%) SCOM
3 123 (2.03%) WSUS
3 123 (2.03%) Backup Exec
4 119 (1.96%) Nagios
5 90 (1.49%) NetBackup
6 52 (0.86%) Systems Management Server (SMS)
7 51 (0.84%) OpenView Configuration Management
8 48 (0.79%) Puppet
9 42 (0.69%) Norton AntiVirus
10 39 (0.64%) EMC NetWorker
10 39 (0.64%) FortiGate
11 37 (0.61%) Opscode Chef
12 34 (0.56%) McAfee ePO
13 22 (0.36%) Tivoli
14 21 (0.35%) Cisco CUCM
15 18 (0.30%) Opsview
16 17 (0.28%) HP SIM
16 17 (0.28%) Plesk
16 17 (0.28%) ZABBIX
Vendors
1 2619 (43.23%) Microsoft
2 1965 (32.44%) VMware
3 1293 (21.34%) Cisco
4 1065 (17.58%) Citrix
5 559 (9.23%) HP
6 408 (6.73%) Oracle
7 354 (5.84%) Apple
8 232 (3.83%) Red Hat
9 228 (3.76%) Juniper
10 216 (3.57%) Symantec
11 209 (3.45%) Dell
12 187 (3.09%) NetApp
13 174 (2.87%) Avaya
14 157 (2.59%) EMC
15 141 (2.33%) IBM
15 141 (2.33%) CheckPoint
16 126 (2.08%) McAfee
17 109 (1.80%) SolarWinds
18 101 (1.67%) F5
19 84 (1.39%) Mitel
Maidenhead, Berkshire
Lorien Resourcing
Salary: £2000 - £26000 per annum + benefits
Posted: 42 minutes ago
West London
CV Screen Ltd
Salary: £35k - 40k per year + Pension
Posted: 49 minutes ago
East Sussex
ComputerWorld Personnel Ltd
Salary: £30000 - £40000 per annum
Posted: 1 hour ago
East Sussex
ComputerWorld Personnel Ltd
Salary: £30000 - £40000 per annum
Posted: 1 hour ago
Swindon, Wiltshire
Evolution Recruitment Solutions
Salary: Up to 28,000 + On Call + Benefits
Posted: 1 hour ago
Hatfield, Hertfordshire
Deerfoot IT Resources Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 1 hour ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £30000 per annum + Benefits
Posted: 1 hour ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Salary !!
Posted: 2 hours ago
Reigate, Surrey
Coal IT Services
Salary: From £30,000 to £40,000 per annum + Bonus & Excellent Benefits Package
Posted: 2 hours ago
Luton, Bedfordshire
Coal IT Services
Salary: From £22,000 to £26,000 per annum plus up to £4,000 shift allowance an
Posted: 3 hours ago
Tadley, Hampshire
Polar Recruitment
Salary: £17000 - £26000 per annum + benefits
Posted: 3 hours ago
West London
ninesharp
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 hours ago
Halifax, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus excellent additional benefits
Posted: 3 hours ago
Winchester, Hampshire
Sparsholt College Hampshire
Salary: From £23,187 to £26,939 per annum
Posted: 4 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 4 hours ago
London
Spencer Rose
Salary: From £30,000 to £35,000 per annum
Posted: 5 hours ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £35000 - £45000 per annum + great benefits
Posted: 5 hours ago
Cwmbran, Gwent
Intapeople
Salary: £18000 - £20000 per annum
Posted: 6 hours ago
Reading, Berkshire
Deerfoot IT Resources Ltd
Salary: £25000 - £27000 per annum + 20 days notice, Gym membership
Posted: 6 hours ago
City, London
Client Server
Salary: £25k to £42k + 28 days holiday
Posted: 6 hours ago