The table below looks at the statistics for the Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Support Engineer
Rank 99 134 120
Rank change year-on-year
+35 -14
Permanent jobs requiring a Support Engineer 3187 2259 2655
As % of all permanent IT jobs located in the UK 2.79% 2.15% 2.29%
As % of the Job Titles category 2.95% 2.28% 2.41%
Number of salaries quoted 2666 1947 2305
Average salary £30,000 £31,000 £31,500
Average salary % change year-on-year
-3.22% -1.58%
90% offered a salary of more than £22,000 £22,000 £22,000
10% offered a salary of more than £45,000 £45,000 £45,000
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107924 99127 110240
As % of all permanent IT jobs located in the UK 94.46% 94.27% 95.15%
Number of salaries quoted 87419 82406 94006
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer within the UK.

Support Engineer Salary Trend in the UK

Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Engineer over the 3 months to 18 September 2014 within the UK.

Support Engineer Salary Histogram in the UK

Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the UK over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +35 3014 £30,000 -3.22% 335
South East +28 1091 £30,000 -5.51% 101
London +39 920 £35,000 +1.44% 88
Berkshire +12 434 £32,500 -7.14% 37
East of England +7 265 £30,500 +1.66% 36
South West +68 250 £27,000 -1.81% 43
Surrey +34 234 £31,500 -3.07% 18
City of London +52 222 £37,500 +2.04% 34
Reading +12 164 £30,000 -14.28% 15
Hampshire +4 162 £26,500 +10.41% 14
North West +6 146 £32,000 +12.28% 23
Yorkshire +18 138 £27,025 +0.09% 12
Bracknell +7 127 £27,500 -15.38% 4
West Midlands -45 119 £27,500 -15.38% 12
Hertfordshire -3 100 £30,000 +3.44% 14
West Yorkshire +3 98 £29,000 +6.42% 9
East Midlands +13 83 £26,500 -3.63% 12
Manchester +3 83 £30,000 +6.19% 8
Buckinghamshire -2 78 £30,000 -7.69% 8
Cambridgeshire +4 75 £37,500 +17.18% 12
Scotland 0 72 £28,750 -9.44% 20
Bristol +27 70 £28,500 +16.32% 12
Oxfordshire +17 63 £27,000 -6.89% 8
Cambridge +7 63 £38,000 +20.63% 6
Leeds -2 63 £30,500 +10.90% 6
Wiltshire +21 57 £24,000 -10.28% 9
West Sussex +13 49 £35,000 +16.66% 4
Southampton +15 48 £25,500 +2.00%
Bedfordshire +22 47 £35,000 +16.66% 3
East Sussex +14 46 £28,000 -17.64% 2

Support Engineer
Top 30 Related IT Skills

For the 6 months to 18 September 2014, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 4061 (67.17%) Windows
2 2520 (41.68%) Microsoft
3 2233 (36.93%) Active Directory
4 1837 (30.38%) VMware
5 1607 (26.58%) Windows Server 2008
6 1537 (25.42%) MS Exchange
7 1511 (24.99%) MS Excel
8 1280 (21.17%) Linux
9 1269 (20.99%) SQL
10 1166 (19.29%) VMware Infrastructure
11 1145 (18.94%) Firewall
12 1120 (18.52%) Windows Server 2003
13 1099 (18.18%) Cisco
14 1080 (17.86%) MS Office
15 1053 (17.42%) TCP/IP
16 1012 (16.74%) Citrix
17 1008 (16.67%) ITIL
18 969 (16.03%) Windows 7
19 944 (15.61%) Microsoft Certification
20 943 (15.60%) DNS
21 876 (14.49%) SQL Server
22 807 (13.35%) Windows Server 2012
23 743 (12.29%) Windows XP
24 716 (11.84%) Exchange Server 2010
25 652 (10.78%) SAN
26 649 (10.73%) DHCP
27 645 (10.67%) Finance
28 630 (10.42%) Degree
29 627 (10.37%) LAN
30 581 (9.61%) WAN

Support Engineer
Top Related IT Skills by Category

For the 6 months to 18 September 2014, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1537 (25.42%) MS Exchange
2 716 (11.84%) Exchange Server 2010
3 454 (7.51%) Exchange Server 2007
4 410 (6.78%) IIS
5 375 (6.20%) SharePoint
6 336 (5.56%) Exchange Server 2003
7 329 (5.44%) Exchange Server 2013
8 237 (3.92%) Apache
9 215 (3.56%) Lync
10 174 (2.88%) Blackberry Enterprise Server
11 136 (2.25%) Tomcat
12 53 (0.88%) IBM Notes
13 52 (0.86%) Lotus Domino
14 51 (0.84%) SharePoint 2010
15 45 (0.74%) WebSphere
16 35 (0.58%) SharePoint Server
17 34 (0.56%) Exchange Server 5.5
18 32 (0.53%) Live Communications Server
19 31 (0.51%) WebLogic
20 30 (0.50%) Office Communications Server
Applications
1 1511 (24.99%) MS Excel
2 1080 (17.86%) MS Office
3 61 (1.01%) MS PowerPoint
4 30 (0.50%) MS Visio
5 17 (0.28%) PowerPivot
6 12 (0.20%) Photoshop
7 11 (0.18%) InDesign
8 10 (0.17%) FastStats
9 6 (0.099%) Spreadsheet
10 5 (0.083%) Acrobat
10 5 (0.083%) MS Project
11 3 (0.050%) Adobe Illustrator
11 3 (0.050%) Final Cut Pro
12 2 (0.033%) Adobe After Effects
12 2 (0.033%) Windchill
12 2 (0.033%) AutoCAD
12 2 (0.033%) Maya
13 1 (0.017%) 3ds Max
13 1 (0.017%) InfoPath
13 1 (0.017%) Revit
Business Applications
1 41 (0.68%) Dynamics CRM
2 25 (0.41%) Dynamics AX
3 22 (0.36%) Dynamics NAV
4 11 (0.18%) Retail-J
5 8 (0.13%) Temenos T24
6 7 (0.12%) Sage 1000
6 7 (0.12%) SAP Oil and Gas
6 7 (0.12%) Advent Portfolio Exchange
6 7 (0.12%) Advent Moxy
7 6 (0.099%) FileNet Content Manager
8 5 (0.083%) Oracle EBS
8 5 (0.083%) Remedy ITSM
9 4 (0.066%) RMDS
9 4 (0.066%) Oracle Financials
10 3 (0.050%) Oracle Applications
10 3 (0.050%) WebTrends
10 3 (0.050%) Summit
10 3 (0.050%) Cognos Controller
10 3 (0.050%) IntelliMatch
10 3 (0.050%) Eikon
Cloud Services
1 176 (2.91%) Office 365
2 102 (1.69%) SaaS
3 88 (1.46%) Microsoft Azure
4 31 (0.51%) IaaS
5 29 (0.48%) Amazon AWS
6 28 (0.46%) Cloud Computing
7 26 (0.43%) Google Apps
8 19 (0.31%) PaaS
9 18 (0.30%) Joyent
10 3 (0.050%) Route 53
10 3 (0.050%) Jelastic
11 2 (0.033%) IBM SmartCloud
11 2 (0.033%) Amazon ELB
12 1 (0.017%) Taleo
12 1 (0.017%) GitHub
Communications & Networking
1 1145 (18.94%) Firewall
2 1053 (17.42%) TCP/IP
3 943 (15.60%) DNS
4 652 (10.78%) SAN
5 649 (10.73%) DHCP
6 627 (10.37%) LAN
7 581 (9.61%) WAN
8 510 (8.44%) VPN
9 402 (6.65%) Internet
10 332 (5.49%) VoIP
11 254 (4.20%) Wireless
12 178 (2.94%) Cisco ASA
13 168 (2.78%) NAS
14 129 (2.13%) VLAN
15 113 (1.87%) MPLS
16 100 (1.65%) SSL
17 93 (1.54%) iSCSI
18 86 (1.42%) Network Security
19 83 (1.37%) BGP
20 80 (1.32%) Ethernet
Database & Business Intelligence
1 876 (14.49%) SQL Server
2 317 (5.24%) MySQL
3 179 (2.96%) Relational Database
4 132 (2.18%) SQL Server 2008
5 91 (1.51%) SQL Server 2005
6 90 (1.49%) Oracle Database
7 78 (1.29%) RDBMS
8 61 (1.01%) DB2
9 58 (0.96%) PostgreSQL
10 47 (0.78%) SQL Server Reporting Services
11 45 (0.74%) SQL Server 2012
12 40 (0.66%) Crystal Reports
13 30 (0.50%) SQL Server 2000
14 25 (0.41%) Big Data
15 24 (0.40%) Oracle Reports
15 24 (0.40%) EDRMS
16 22 (0.36%) MS Access
17 20 (0.33%) IDOL
18 16 (0.26%) Oracle Database 11g
19 13 (0.22%) SQL Server Integration Services
Development Applications
1 51 (0.84%) JIRA
2 34 (0.56%) Subversion
3 27 (0.45%) Git (software)
4 25 (0.41%) Visual Studio
5 14 (0.23%) Eclipse
5 14 (0.23%) QuickTest Pro
6 13 (0.22%) Jenkins
7 10 (0.17%) Ant
8 9 (0.15%) Firebug
9 8 (0.13%) MSI
10 7 (0.12%) Team Foundation Server
11 4 (0.066%) Bugzilla
12 3 (0.050%) JUnit
12 3 (0.050%) Hudson
12 3 (0.050%) Gerrit
13 2 (0.033%) SQL Server Management Studio (SSMS)
13 2 (0.033%) Rational Application Developer
13 2 (0.033%) SilkTest
13 2 (0.033%) Atlassian Bamboo
13 2 (0.033%) WATIR
General
1 645 (10.67%) Finance
2 405 (6.70%) Telecoms
3 168 (2.78%) Retail
4 122 (2.02%) French Language
5 121 (2.00%) Banking
6 101 (1.67%) German Language
7 89 (1.47%) Manufacturing
8 82 (1.36%) Marketing
9 71 (1.17%) Back Office
10 53 (0.88%) Advertising
11 46 (0.76%) Legal
11 46 (0.76%) Electronics
12 45 (0.74%) Spanish Language
13 31 (0.51%) Billing
13 31 (0.51%) Investment Banking
14 28 (0.46%) Publishing
14 28 (0.46%) Law
15 27 (0.45%) Pharmaceutical
16 25 (0.41%) Front Office
16 25 (0.41%) Financial Institution
Libraries, Frameworks & Software Standards
1 242 (4.00%) .NET
2 196 (3.24%) HTML
3 156 (2.58%) XML
4 129 (2.13%) Web Services
5 87 (1.44%) CSS
6 71 (1.17%) ASP.NET
7 65 (1.08%) J2EE
8 58 (0.96%) LAMP
9 32 (0.53%) Ajax
9 32 (0.53%) Middleware
10 29 (0.48%) COM
11 23 (0.38%) .NET Framework
12 20 (0.33%) Java EE
12 20 (0.33%) SOAP
13 17 (0.28%) XHTML
14 16 (0.26%) ActiveMQ
15 14 (0.23%) XSL
16 13 (0.22%) Classic ASP
16 13 (0.22%) Flash
17 11 (0.18%) JSP
Miscellaneous
1 383 (6.33%) Analytical Skills
2 337 (5.57%) Blackberry
3 206 (3.41%) Computer Science
4 182 (3.01%) Clustering
5 104 (1.72%) Enterprise Software
6 85 (1.41%) Management Information System
7 80 (1.32%) Replication
8 75 (1.24%) iPhone
9 71 (1.17%) Client/Server
10 70 (1.16%) Mathematics
11 64 (1.06%) Video Conferencing
12 61 (1.01%) Fat Client
12 61 (1.01%) Thin Client
13 58 (0.96%) iPad
14 57 (0.94%) Hedge funds
15 37 (0.61%) Statistics
16 30 (0.50%) Data Integration
16 30 (0.50%) PDA
17 29 (0.48%) Firmware
18 28 (0.46%) Mobile App
Operating Systems
1 4061 (67.17%) Windows
2 1607 (26.58%) Windows Server 2008
3 1280 (21.17%) Linux
4 1120 (18.52%) Windows Server 2003
5 969 (16.03%) Windows 7
6 807 (13.35%) Windows Server 2012
7 743 (12.29%) Windows XP
8 562 (9.30%) UNIX
9 478 (7.91%) Windows 8
10 184 (3.04%) Windows Vista
11 151 (2.50%) Solaris
12 145 (2.40%) Red Hat Enterprise Linux
13 136 (2.25%) Mac OS X
14 121 (2.00%) Android
15 103 (1.70%) CentOS
16 100 (1.65%) Ubuntu
17 97 (1.60%) Windows 2000
18 91 (1.51%) Mac OS
19 86 (1.42%) Apple iOS
20 59 (0.98%) Windows 2000 Server
Processes & Methodologies
1 1008 (16.67%) ITIL
2 252 (4.17%) Change Management
3 234 (3.87%) Disaster Recovery
3 234 (3.87%) Service Delivery
4 213 (3.52%) Incident Management
5 191 (3.16%) Problem Management
6 190 (3.14%) Mentoring
7 178 (2.94%) Service Management
8 164 (2.71%) CRM
9 150 (2.48%) Migration
10 137 (2.27%) Root Cause Analysis
11 128 (2.12%) Time Management
12 117 (1.94%) Project Management
13 104 (1.72%) Change Control
14 85 (1.41%) Business Intelligence
15 81 (1.34%) ERP
16 80 (1.32%) Software Engineering
17 78 (1.29%) Load Balancing
17 78 (1.29%) Configuration Management
17 78 (1.29%) Software Distribution
Programming Languages
1 1269 (20.99%) SQL
2 429 (7.10%) Java
3 216 (3.57%) PowerShell
4 212 (3.51%) JavaScript
5 176 (2.91%) Python
6 175 (2.89%) PHP
7 164 (2.71%) Perl
8 142 (2.35%) C#
9 139 (2.30%) C
10 106 (1.75%) Bash Shell
11 100 (1.65%) C++
12 99 (1.64%) VB
13 83 (1.37%) Shell Script
14 82 (1.36%) VBScript
15 60 (0.99%) Ruby
16 48 (0.79%) T-SQL
17 46 (0.76%) VB.NET
18 34 (0.56%) VBA
19 28 (0.46%) PL/SQL
20 26 (0.43%) Korn
Qualifications
1 944 (15.61%) Microsoft Certification
2 630 (10.42%) Degree
3 570 (9.43%) Cisco Certification
3 570 (9.43%) MCSE
4 446 (7.38%) CCNA
5 395 (6.53%) Security Cleared
6 382 (6.32%) MCP
7 369 (6.10%) MCITP
8 342 (5.66%) MCSA
9 287 (4.75%) SC Cleared
10 214 (3.54%) MCTS
11 206 (3.41%) CCNP
12 179 (2.96%) DV Cleared
13 142 (2.35%) VMware Certified Professional (VCP)
14 130 (2.15%) Citrix Certification
15 115 (1.90%) CCA
16 85 (1.41%) ITIL Certification
17 58 (0.96%) A+ Certification
18 44 (0.73%) HND
19 39 (0.65%) HNC
Quality Assurance & Compliance
1 516 (8.53%) SLA
2 52 (0.86%) QA
3 44 (0.73%) ISO/IEC 27001
4 21 (0.35%) PCI DSS
5 16 (0.26%) Sarbanes-Oxley
6 14 (0.23%) ISO 9001
7 6 (0.099%) GPG13
8 5 (0.083%) BS7799
9 4 (0.066%) HL7
10 1 (0.017%) GxP
10 1 (0.017%) COBIT
10 1 (0.017%) JSP 440
10 1 (0.017%) Solvency II
System Software
1 2233 (36.93%) Active Directory
2 1166 (19.29%) VMware Infrastructure
3 568 (9.39%) Hyper-V
4 332 (5.49%) XenApp
5 284 (4.70%) vSphere
6 195 (3.23%) VMware ESX
7 167 (2.76%) XenDesktop
8 121 (2.00%) XenServer
9 115 (1.90%) Terminal Services
10 88 (1.46%) VMware ESXi
11 50 (0.83%) Microsoft App-V
12 45 (0.74%) Citrix Presentation Server
13 42 (0.69%) ISA Server
14 36 (0.60%) vCloud
15 32 (0.53%) Terminal Server
16 30 (0.50%) UAG
17 29 (0.48%) NFS
17 29 (0.48%) Squid
17 29 (0.48%) VMware Server
18 26 (0.43%) VMware Workstation
Systems Management
1 346 (5.72%) SCCM
2 243 (4.02%) Backup Exec
3 174 (2.88%) SCOM
4 145 (2.40%) WSUS
5 116 (1.92%) Norton AntiVirus
6 86 (1.42%) NetBackup
7 84 (1.39%) Nagios
8 55 (0.91%) EMC NetWorker
9 54 (0.89%) Systems Management Server (SMS)
10 35 (0.58%) McAfee ePO
11 31 (0.51%) Symantec Enterprise Vault
12 28 (0.46%) OpenView Configuration Management
13 26 (0.43%) Puppet
14 25 (0.41%) Cisco CUCM
15 24 (0.40%) Tivoli Storage Manager
15 24 (0.40%) Tivoli
16 21 (0.35%) SCVMM
16 21 (0.35%) Cisco UCCX
16 21 (0.35%) ZABBIX
16 21 (0.35%) Plesk
Vendors
1 2520 (41.68%) Microsoft
2 1837 (30.38%) VMware
3 1099 (18.18%) Cisco
4 1012 (16.74%) Citrix
5 499 (8.25%) HP
6 422 (6.98%) Oracle
7 315 (5.21%) Symantec
8 285 (4.71%) Apple
9 272 (4.50%) Juniper
10 206 (3.41%) Red Hat
11 194 (3.21%) EMC
12 165 (2.73%) NetApp
13 157 (2.60%) CheckPoint
14 150 (2.48%) Dell
15 147 (2.43%) IBM
16 131 (2.17%) Veeam
17 117 (1.94%) SolarWinds
18 112 (1.85%) McAfee
19 107 (1.77%) Avaya
20 84 (1.39%) Fujitsu
Nottingham, Nottinghamshire
Search Consultancy
Salary: £30000 - £35000 per annum + Benefits
Posted: 1 hour ago
London
Digitech Resourcing Ltd
Salary: From £35,000 to £55,000 per annum
Posted: 1 hour ago
London
Lorien Resourcing
Salary: benefits package
Posted: 1 hour ago
Welwyn Garden City, Hertfordshire
4it Recruitment Ltd
Salary: From £30,000 to £40,000 per annum
Posted: 2 hours ago
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + on-call allowance, bonus
Posted: 2 hours ago
Chippenham, Wiltshire
The People Network
Salary: £40000 - £50000 per annum + plus benefits
Posted: 2 hours ago
Reigate, Surrey
Search Consultancy
Posted: 3 hours ago
Liphook, Hampshire
Evolution Recruitment Solutions
Salary: 30,000-45,000
Posted: 3 hours ago
Kent
Coal IT Services
Salary: From £25,000 to £35,000 per annum + Package
Posted: 3 hours ago
Stockport, Cheshire
Greywood Associates Limited
Salary: £20000 - £25000 per annum + bens
Posted: 3 hours ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £23,400 to £23,400 per annum
Posted: 3 hours ago
Burton-On-Trent, Staffordshire
Bluetownonline
Salary: Competitive
Posted: 3 hours ago
North London
Firway Consulting
Salary: £34,000 per annum Circa £34,000 + Bens
Posted: 3 hours ago
South East London
FT Select
Salary: From £35,000 to £45,000 per annum plus on-call, overtime and benefits
Posted: 4 hours ago
Slough, Berkshire
FT Select
Salary: From £40,000 to £45,000 per annum plus on-call, overtime and benefits
Posted: 4 hours ago
Petersfield, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 5 hours ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £31000 - £36000 per annum + benefits
Posted: 5 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £18000 per annum + training & benefits
Posted: 5 hours ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £27000 per annum + Benefits
Posted: 5 hours ago
Milton Keynes, Buckinghamshire
Kingfisher Consultancy
Salary: £40000 per annum + pension, life ass, health
Posted: 6 hours ago