The table below looks at the statistics for the Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Engineer
Rank 99 130 121
Rank change year-on-year
+31 -9
Permanent jobs requiring a Support Engineer 3063 2304 2536
As % of all permanent IT jobs located in the UK 2.61% 2.12% 2.16%
As % of the Job Titles category 2.77% 2.25% 2.27%
Number of salaries quoted 2564 1988 2184
Average salary £30,000 £31,000 £31,500
Average salary % change year-on-year
-3.22% -1.58%
90% offered a salary of more than £22,000 £22,000 £22,000
10% offered a salary of more than £45,000 £45,000 £45,000
UK excluding London average salary £29,500 £30,000 £30,000
% change year-on-year
-1.66% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
110590 102435 111475
As % of all permanent IT jobs located in the UK 94.41% 94.25% 95.13%
Number of salaries quoted 89418 84946 95316
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,450 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer within the UK.

Support Engineer Salary Trend in the UK

Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Engineer over the 3 months to 22 August 2014 within the UK.

Support Engineer Salary Histogram in the UK

Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the UK over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +32 2889 £30,000 -3.22% 296
South East +12 1007 £30,000 -3.22% 87
London +53 940 £35,000 - 84
Berkshire +7 366 £34,000 -2.85% 30
East of England +14 259 £32,500 +8.33% 24
Surrey +33 223 £30,000 -7.69% 14
City of London +33 212 £37,500 -6.25% 31
South West +45 209 £27,000 -1.81% 27
North West +35 154 £32,500 +14.03% 23
Reading +4 148 £32,500 -7.14% 13
Hampshire -10 148 £26,500 +6.00% 11
Yorkshire -6 117 £27,025 +2.17% 12
West Midlands -22 115 £27,500 -11.29% 20
Bracknell +5 95 £37,500 +16.27% 5
Hertfordshire -16 91 £30,000 +7.14% 6
Manchester +39 88 £32,500 +16.07% 14
Cambridgeshire +14 86 £37,500 +15.38% 8
East Midlands +12 85 £27,250 +9.00% 13
Buckinghamshire +5 81 £28,500 -5.00% 8
West Yorkshire -3 75 £29,000 +5.45% 10
Cambridge +18 72 £38,000 +16.92% 8
Scotland -7 72 £31,000 -4.61% 17
Oxfordshire +18 68 £27,500 -13.38% 11
West Sussex +19 54 £33,750 +12.50% 5
Wiltshire +14 54 £25,250 +1.00% 9
Leeds -7 48 £30,000 -3.22% 8
Cheshire +2 47 £34,500 +25.45% 4
Southampton +23 44 £24,875 -0.50% 4
Bristol +23 44 £27,500 -8.33% 5
Bedfordshire +16 44 £35,000 +16.66% 3

Support Engineer
Top 30 Related IT Skills

For the 6 months to 22 August 2014, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 3951 (67.49%) Windows
2 2505 (42.79%) Microsoft
3 2143 (36.61%) Active Directory
4 1722 (29.42%) VMware
5 1574 (26.89%) Windows Server 2008
6 1497 (25.57%) MS Exchange
7 1475 (25.20%) MS Excel
8 1303 (22.26%) Linux
9 1250 (21.35%) SQL
10 1111 (18.98%) Windows Server 2003
11 1103 (18.84%) VMware Infrastructure
12 1097 (18.74%) Firewall
13 1049 (17.92%) MS Office
13 1049 (17.92%) Cisco
14 1032 (17.63%) TCP/IP
15 993 (16.96%) Citrix
16 938 (16.02%) ITIL
17 915 (15.63%) Windows 7
18 912 (15.58%) DNS
19 902 (15.41%) Microsoft Certification
20 850 (14.52%) SQL Server
21 752 (12.85%) Windows Server 2012
22 713 (12.18%) Exchange Server 2010
23 704 (12.03%) Windows XP
24 632 (10.80%) DHCP
25 631 (10.78%) Degree
26 630 (10.76%) Finance
27 602 (10.28%) SAN
28 586 (10.01%) LAN
29 581 (9.92%) UNIX

Support Engineer
Top Related IT Skills by Category

For the 6 months to 22 August 2014, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1497 (25.57%) MS Exchange
2 713 (12.18%) Exchange Server 2010
3 446 (7.62%) Exchange Server 2007
4 389 (6.65%) IIS
5 387 (6.61%) SharePoint
6 338 (5.77%) Exchange Server 2003
7 293 (5.01%) Exchange Server 2013
8 225 (3.84%) Apache
9 201 (3.43%) Lync
10 170 (2.90%) Blackberry Enterprise Server
11 144 (2.46%) Tomcat
12 62 (1.06%) Lotus Domino
13 55 (0.94%) IBM Notes
14 53 (0.91%) SharePoint 2010
15 41 (0.70%) WebSphere
16 38 (0.65%) WebLogic
17 35 (0.60%) SharePoint Server
18 32 (0.55%) CMS
19 31 (0.53%) Exchange Server 5.5
20 30 (0.51%) SharePoint 2013
Applications
1 1475 (25.20%) MS Excel
2 1049 (17.92%) MS Office
3 58 (0.99%) MS PowerPoint
4 43 (0.73%) MS Visio
5 17 (0.29%) PowerPivot
6 12 (0.20%) Photoshop
7 11 (0.19%) InDesign
7 11 (0.19%) FastStats
8 7 (0.12%) MS Project
9 5 (0.085%) Acrobat
10 3 (0.051%) Adobe Illustrator
10 3 (0.051%) Spreadsheet
10 3 (0.051%) Final Cut Pro
11 2 (0.034%) Adobe After Effects
11 2 (0.034%) InfoPath
11 2 (0.034%) Maya
12 1 (0.017%) 3ds Max
12 1 (0.017%) Windchill
12 1 (0.017%) Solid Edge
12 1 (0.017%) OmniGraffle
Business Applications
1 48 (0.82%) Dynamics CRM
2 24 (0.41%) Dynamics AX
3 22 (0.38%) Dynamics NAV
4 13 (0.22%) Temenos T24
5 10 (0.17%) Retail-J
6 9 (0.15%) Sage 1000
7 8 (0.14%) Oracle EBS
8 7 (0.12%) SalesLogix
8 7 (0.12%) SAP Oil and Gas
9 6 (0.10%) Advent Portfolio Exchange
9 6 (0.10%) Advent Moxy
9 6 (0.10%) Remedy ITSM
10 5 (0.085%) Eikon
11 4 (0.068%) RMDS
11 4 (0.068%) Oracle Financials
12 3 (0.051%) FileNet Content Manager
12 3 (0.051%) Oracle Applications
12 3 (0.051%) WebTrends
12 3 (0.051%) Cognos Controller
12 3 (0.051%) Google Analytics
Cloud Services
1 174 (2.97%) Office 365
2 93 (1.59%) SaaS
3 87 (1.49%) Microsoft Azure
4 39 (0.67%) Amazon AWS
5 36 (0.61%) Cloud Computing
6 29 (0.50%) IaaS
7 24 (0.41%) Google Apps
8 18 (0.31%) PaaS
9 17 (0.29%) Joyent
10 4 (0.068%) IBM SmartCloud
11 3 (0.051%) Jelastic
11 3 (0.051%) Route 53
12 2 (0.034%) Amazon ELB
13 1 (0.017%) Taleo
13 1 (0.017%) GitHub
13 1 (0.017%) Amazon EC2
Communications & Networking
1 1097 (18.74%) Firewall
2 1032 (17.63%) TCP/IP
3 912 (15.58%) DNS
4 632 (10.80%) DHCP
5 602 (10.28%) SAN
6 586 (10.01%) LAN
7 537 (9.17%) WAN
8 512 (8.75%) VPN
9 433 (7.40%) Internet
10 310 (5.30%) VoIP
11 262 (4.48%) Wireless
12 174 (2.97%) NAS
13 167 (2.85%) Cisco ASA
14 135 (2.31%) VLAN
15 112 (1.91%) SSL
16 107 (1.83%) MPLS
17 94 (1.61%) Network Security
17 94 (1.61%) iSCSI
18 84 (1.43%) BGP
19 81 (1.38%) Ethernet
Database & Business Intelligence
1 850 (14.52%) SQL Server
2 329 (5.62%) MySQL
3 192 (3.28%) Relational Database
4 136 (2.32%) SQL Server 2008
5 93 (1.59%) SQL Server 2005
6 85 (1.45%) Oracle Database
7 81 (1.38%) RDBMS
8 59 (1.01%) PostgreSQL
8 59 (1.01%) DB2
9 43 (0.73%) Crystal Reports
9 43 (0.73%) SQL Server 2012
10 40 (0.68%) SQL Server Reporting Services
11 30 (0.51%) SQL Server 2000
12 28 (0.48%) Oracle Reports
13 26 (0.44%) MS Access
14 25 (0.43%) Big Data
15 17 (0.29%) EDRMS
16 16 (0.27%) Oracle Database 11g
17 13 (0.22%) IDOL
18 11 (0.19%) Pentaho
Development Applications
1 46 (0.79%) JIRA
2 32 (0.55%) Subversion
3 28 (0.48%) Git (software)
4 25 (0.43%) Visual Studio
5 15 (0.26%) Ant
5 15 (0.26%) Jenkins
6 14 (0.24%) QuickTest Pro
7 9 (0.15%) MSI
7 9 (0.15%) Firebug
8 8 (0.14%) Eclipse
9 5 (0.085%) InstallShield
9 5 (0.085%) Hudson
10 4 (0.068%) Team Foundation Server
10 4 (0.068%) Maven
10 4 (0.068%) SilkTest
10 4 (0.068%) WATIR
10 4 (0.068%) Selenium
10 4 (0.068%) LoadRunner
11 3 (0.051%) AdminStudio
11 3 (0.051%) SQL Server Management Studio (SSMS)
General
1 630 (10.76%) Finance
2 398 (6.80%) Telecoms
3 148 (2.53%) Retail
4 136 (2.32%) French Language
5 118 (2.02%) Banking
6 115 (1.96%) German Language
7 85 (1.45%) Manufacturing
8 83 (1.42%) Marketing
9 62 (1.06%) Back Office
10 55 (0.94%) Legal
11 53 (0.91%) Spanish Language
12 51 (0.87%) Advertising
13 44 (0.75%) Electronics
14 35 (0.60%) Billing
15 33 (0.56%) Investment Banking
16 30 (0.51%) Financial Institution
16 30 (0.51%) Publishing
17 29 (0.50%) Law
17 29 (0.50%) Italian Language
18 25 (0.43%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 234 (4.00%) .NET
2 196 (3.35%) HTML
3 150 (2.56%) XML
4 137 (2.34%) Web Services
5 81 (1.38%) CSS
6 68 (1.16%) J2EE
7 66 (1.13%) ASP.NET
8 64 (1.09%) LAMP
9 31 (0.53%) Ajax
10 29 (0.50%) COM
11 28 (0.48%) Middleware
12 20 (0.34%) Java EE
13 19 (0.32%) .NET Framework
14 16 (0.27%) Flash
15 15 (0.26%) XHTML
15 15 (0.26%) SOAP
15 15 (0.26%) ActiveMQ
16 13 (0.22%) Classic ASP
16 13 (0.22%) XSL
17 12 (0.20%) Hibernate
Miscellaneous
1 314 (5.36%) Blackberry
2 216 (3.69%) Computer Science
3 174 (2.97%) Clustering
4 103 (1.76%) Enterprise Software
5 88 (1.50%) Management Information System
6 80 (1.37%) Replication
7 74 (1.26%) Mathematics
8 69 (1.18%) iPhone
9 66 (1.13%) Client/Server
10 58 (0.99%) Hedge funds
11 54 (0.92%) Video Conferencing
12 50 (0.85%) iPad
12 50 (0.85%) Thin Client
12 50 (0.85%) Fat Client
13 38 (0.65%) Statistics
14 29 (0.50%) Data Integration
14 29 (0.50%) Open Source
15 28 (0.48%) Mobile App
15 28 (0.48%) Physics
15 28 (0.48%) Firmware
Operating Systems
1 3951 (67.49%) Windows
2 1574 (26.89%) Windows Server 2008
3 1303 (22.26%) Linux
4 1111 (18.98%) Windows Server 2003
5 915 (15.63%) Windows 7
6 752 (12.85%) Windows Server 2012
7 704 (12.03%) Windows XP
8 581 (9.92%) UNIX
9 448 (7.65%) Windows 8
10 183 (3.13%) Windows Vista
11 162 (2.77%) Solaris
12 142 (2.43%) Mac OS X
13 139 (2.37%) Red Hat Enterprise Linux
14 115 (1.96%) Android
15 113 (1.93%) CentOS
16 101 (1.73%) Windows 2000
17 100 (1.71%) Ubuntu
18 97 (1.66%) Mac OS
19 85 (1.45%) Apple iOS
20 58 (0.99%) Windows 2000 Server
Processes & Methodologies
1 938 (16.02%) ITIL
2 248 (4.24%) Change Management
3 226 (3.86%) Disaster Recovery
4 213 (3.64%) Service Delivery
5 189 (3.23%) Incident Management
6 185 (3.16%) Problem Management
7 178 (3.04%) Service Management
8 171 (2.92%) CRM
9 151 (2.58%) Migration
10 124 (2.12%) Time Management
11 122 (2.08%) Root Cause Analysis
12 119 (2.03%) Project Management
13 116 (1.98%) Change Control
14 88 (1.50%) Business Intelligence
15 84 (1.43%) Software Engineering
15 84 (1.43%) Kalman Filter
16 81 (1.38%) Load Balancing
17 80 (1.37%) Release Management
18 78 (1.33%) ERP
19 76 (1.30%) E-Commerce
Programming Languages
1 1250 (21.35%) SQL
2 429 (7.33%) Java
3 214 (3.66%) PowerShell
4 213 (3.64%) JavaScript
5 183 (3.13%) PHP
6 169 (2.89%) Perl
7 166 (2.84%) Python
8 143 (2.44%) C#
9 139 (2.37%) C
10 109 (1.86%) VB
11 106 (1.81%) Bash Shell
12 103 (1.76%) C++
13 88 (1.50%) VBScript
14 87 (1.49%) Shell Script
15 59 (1.01%) Ruby
16 44 (0.75%) VB.NET
16 44 (0.75%) T-SQL
17 34 (0.58%) VBA
18 29 (0.50%) Korn
19 27 (0.46%) PL/SQL
Qualifications
1 902 (15.41%) Microsoft Certification
2 631 (10.78%) Degree
3 549 (9.38%) MCSE
4 543 (9.28%) Cisco Certification
5 425 (7.26%) CCNA
6 369 (6.30%) MCP
7 368 (6.29%) Security Cleared
8 345 (5.89%) MCITP
9 313 (5.35%) MCSA
10 254 (4.34%) SC Cleared
11 206 (3.52%) MCTS
12 197 (3.37%) CCNP
13 156 (2.66%) DV Cleared
14 135 (2.31%) VMware Certified Professional (VCP)
15 125 (2.14%) Citrix Certification
16 107 (1.83%) CCA
17 82 (1.40%) ITIL Certification
18 54 (0.92%) A+ Certification
19 39 (0.67%) HND
20 38 (0.65%) HNC
Quality Assurance & Compliance
1 516 (8.81%) SLA
2 55 (0.94%) QA
3 34 (0.58%) ISO/IEC 27001
4 24 (0.41%) ISO 9001
5 20 (0.34%) PCI DSS
6 13 (0.22%) Sarbanes-Oxley
7 5 (0.085%) BS7799
8 4 (0.068%) GPG13
8 4 (0.068%) HL7
9 1 (0.017%) GxP
9 1 (0.017%) COBIT
9 1 (0.017%) JSP 440
9 1 (0.017%) Solvency II
System Software
1 2143 (36.61%) Active Directory
2 1103 (18.84%) VMware Infrastructure
3 556 (9.50%) Hyper-V
4 330 (5.64%) XenApp
5 282 (4.82%) vSphere
6 196 (3.35%) VMware ESX
7 177 (3.02%) XenDesktop
8 116 (1.98%) Terminal Services
9 109 (1.86%) XenServer
10 91 (1.55%) VMware ESXi
11 50 (0.85%) Citrix Presentation Server
12 44 (0.75%) Microsoft App-V
13 41 (0.70%) ISA Server
14 38 (0.65%) NFS
15 34 (0.58%) UAG
16 33 (0.56%) Terminal Server
17 31 (0.53%) Forefront TMG
18 30 (0.51%) vCloud
19 29 (0.50%) Squid
20 22 (0.38%) VMware Workstation
Systems Management
1 338 (5.77%) SCCM
2 243 (4.15%) Backup Exec
3 166 (2.84%) SCOM
4 145 (2.48%) WSUS
5 108 (1.84%) Norton AntiVirus
6 80 (1.37%) Nagios
7 74 (1.26%) NetBackup
8 50 (0.85%) EMC NetWorker
9 48 (0.82%) Systems Management Server (SMS)
10 36 (0.61%) McAfee ePO
11 29 (0.50%) Symantec Enterprise Vault
12 28 (0.48%) Cisco CUCM
12 28 (0.48%) Tivoli
13 26 (0.44%) Plesk
14 23 (0.39%) Puppet
15 22 (0.38%) Cisco UCCX
16 20 (0.34%) ZABBIX
16 20 (0.34%) OpenView Configuration Management
17 18 (0.31%) Tivoli Storage Manager
18 17 (0.29%) SCVMM
Vendors
1 2505 (42.79%) Microsoft
2 1722 (29.42%) VMware
3 1049 (17.92%) Cisco
4 993 (16.96%) Citrix
5 497 (8.49%) HP
6 422 (7.21%) Oracle
7 313 (5.35%) Symantec
8 269 (4.60%) Apple
9 251 (4.29%) Juniper
10 209 (3.57%) Red Hat
11 179 (3.06%) EMC
12 166 (2.84%) NetApp
13 149 (2.55%) Dell
14 146 (2.49%) IBM
15 145 (2.48%) CheckPoint
16 119 (2.03%) Veeam
17 111 (1.90%) SolarWinds
18 104 (1.78%) McAfee
19 99 (1.69%) Avaya
20 83 (1.42%) F5
South West London
Oscar Associates (UK) Ltd
Salary: £20000 - £30000 per annum + Benefits
Posted: 1 hour ago
Barnet, Hertfordshire
Asset Resourcing Ltd
Salary: £25000 - £30000 per annum + benefits
Posted: 1 hour ago
Hounslow, Middlesex
Involved Solutions Ltd
Salary: £40000.00 - £41000 per annum
Posted: 1 hour ago
Leeds, West Yorkshire
Cathcart Associates Ltd
Salary: £16000 - £25000 per annum
Posted: 1 hour ago
Portsmouth, Hampshire
Cathcart Associates Ltd
Salary: £22500 - £32500 per annum
Posted: 2 hours ago
Birmingham, West Midlands (County)
Ashdown IT
Salary: £30000 - £40000 per annum + car OR car allowance
Posted: 3 hours ago
Stafford, Staffordshire
Capita Resourcing - IT Resourcing
Salary: £28000 - £32000 per annum + BENEFITS
Posted: 3 hours ago
Gloucestershire
Randstad Technologies
Salary: £27000.00 per annum
Posted: 4 hours ago
North West London
Blue Glue
Salary: From £30,000 to £30,000 per annum
Posted: 4 hours ago
Birmingham, West Midlands (County)
Capita Resourcing - IT Resourcing
Salary: £18000 - £25000 per annum + Benefits
Posted: 4 hours ago
Manchester, Lancashire
Senitor Associates
Salary: £19000 per annum + On call allowance
Posted: 4 hours ago
Slough, Berkshire
Asset Resourcing Ltd
Salary: £25000 - £30000 per annum + Benefits Package
Posted: 13 hours ago
Windsor, Berkshire
Asset Resourcing
Salary: £25000 - £30000 per annum + Benefits Package
Posted: 14 hours ago
London
Explore Recruitment Solutions
Salary: £23000 - £30000 per annum
Posted: 17 hours ago
London
Austin Fraser
Salary: £25000.00 - £35000.00 per annum + Bens
Posted: 18 hours ago
City, London
Premier Group Recruitment
Posted: 18 hours ago
City, London
Premier Group Recruitment
Salary: £12 - £15 per hour
Posted: 18 hours ago
City, London
Premier Group Recruitment
Salary: £12 - £14 per hour
Posted: 18 hours ago
Whitstable, Kent
Harvey Nash plc
Salary: £24 - £26 per annum + + excellent benefits
Posted: 18 hours ago
London
Capita Resourcing - IT Resourcing
Salary: £18000 - £25000 per annum + Benefits
Posted: 19 hours ago