The table below looks at the statistics for the Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Support Engineer
Rank 101 127 128
Rank change year-on-year
+26 +1
Permanent jobs requiring a Support Engineer 3187 2534 2521
As % of all permanent IT jobs located in the UK 2.84% 2.31% 2.18%
As % of the Job Titles category 3.00% 2.44% 2.29%
Number of salaries quoted 2648 2171 2157
Average salary £31,000 £30,000 £31,500
Average salary % change year-on-year
+3.33% -4.76%
90% offered a salary of more than £22,000 £21,500 £22,000
10% offered a salary of more than £45,000 £45,000 £47,500
UK excluding London average salary £30,000 £29,000 £30,000
% change year-on-year
+3.44% -3.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
106313 103834 110138
As % of all permanent IT jobs located in the UK 94.66% 94.68% 95.33%
Number of salaries quoted 88520 84369 94875
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,400 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer within the UK.

Support Engineer Salary Trend in the UK

Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Engineer over the 3 months to 18 December 2014 within the UK.

Support Engineer Salary Histogram in the UK

Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the UK over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +26 3041 £31,000 +3.33% 296
South East +25 1062 £31,500 -3.07% 80
London +55 970 £35,000 - 88
Berkshire +9 464 £34,000 -4.22% 31
East of England -4 229 £30,000 +4.34% 31
City of London +38 224 £33,500 -10.66% 20
Surrey +13 202 £33,750 +12.50% 10
Reading +11 199 £31,500 -10.00% 16
North West +11 195 £31,000 +12.72% 23
South West +24 190 £26,000 -5.45% 31
Hampshire +7 153 £30,000 +3.89% 20
Yorkshire +19 145 £29,000 +20.83% 8
West Midlands +7 144 £27,850 +3.14% 20
Bracknell +13 143 £35,000 +6.06% 2
Manchester +18 127 £30,750 +6.03% 11
East Midlands -5 82 £27,500 -3.50% 9
Cambridgeshire -7 75 £27,500 -8.33% 17
West Yorkshire +4 74 £32,750 +31.00% 5
Birmingham +18 66 £31,000 -22.50% 5
Hertfordshire -27 64 £32,500 +8.33% 8
Buckinghamshire -6 63 £26,875 -4.86% 5
West Sussex +32 61 £30,000 +9.09% 1
Cheshire +14 54 £45,000 +69.81% 7
Oxfordshire +7 54 £27,500 -1.78% 6
Wiltshire +39 52 £27,000 -1.81% 11
Cambridge -7 52 £27,000 -20.58% 14
Leeds +9 51 £33,000 +37.50% 5
Bristol -1 46 £25,000 -13.79% 6
North East +2 41 £21,000 -17.64% 4
Essex -1 41 £37,500 +40.18% 3

Support Engineer
Top 30 Related IT Skills

For the 6 months to 18 December 2014, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 4267 (66.94%) Windows
2 2687 (42.16%) Microsoft
3 2560 (40.16%) Active Directory
4 2071 (32.49%) VMware
5 1660 (26.04%) Windows Server 2008
6 1621 (25.43%) MS Exchange
7 1550 (24.32%) MS Excel
8 1352 (21.21%) VMware Infrastructure
9 1309 (20.54%) Firewall
10 1300 (20.40%) SQL
11 1282 (20.11%) Cisco
12 1193 (18.72%) Linux
13 1156 (18.14%) MS Office
14 1127 (17.68%) TCP/IP
15 1119 (17.56%) Windows Server 2003
16 1095 (17.18%) Citrix
17 1083 (16.99%) ITIL
18 1075 (16.87%) Windows 7
19 1064 (16.69%) DNS
20 964 (15.12%) Microsoft Certification
21 926 (14.53%) Windows Server 2012
22 911 (14.29%) SQL Server
23 789 (12.38%) Windows XP
24 759 (11.91%) LAN
25 746 (11.70%) SAN
26 738 (11.58%) WAN
27 712 (11.17%) Finance
28 705 (11.06%) Exchange Server 2010
29 678 (10.64%) DHCP
30 640 (10.04%) Windows 8

Support Engineer
Top Related IT Skills by Category

For the 6 months to 18 December 2014, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1621 (25.43%) MS Exchange
2 705 (11.06%) Exchange Server 2010
3 466 (7.31%) Exchange Server 2007
4 406 (6.37%) IIS
5 387 (6.07%) SharePoint
6 368 (5.77%) Exchange Server 2013
7 335 (5.26%) Exchange Server 2003
8 234 (3.67%) Lync
9 220 (3.45%) Apache
10 176 (2.76%) Blackberry Enterprise Server
11 122 (1.91%) Tomcat
12 73 (1.15%) IBM Notes
13 64 (1.00%) WebSphere
14 49 (0.77%) Lotus Domino
15 47 (0.74%) Live Communications Server
15 47 (0.74%) SharePoint 2010
16 43 (0.67%) JBoss
17 35 (0.55%) WebSphere Application Server
18 32 (0.50%) Exchange Server 5.5
19 29 (0.45%) CMS
Applications
1 1550 (24.32%) MS Excel
2 1156 (18.14%) MS Office
3 81 (1.27%) MS PowerPoint
4 30 (0.47%) MS Visio
5 15 (0.24%) Spreadsheet
6 11 (0.17%) Adobe Creative Suite
7 9 (0.14%) AutoCAD
8 8 (0.13%) Photoshop
9 7 (0.11%) PowerPivot
10 6 (0.094%) InDesign
11 5 (0.078%) MS Project
12 4 (0.063%) Revit
13 3 (0.047%) Windchill
14 2 (0.031%) Adobe After Effects
14 2 (0.031%) SketchUp
14 2 (0.031%) Acrobat
14 2 (0.031%) Adobe Illustrator
14 2 (0.031%) Final Cut Pro
15 1 (0.016%) Mingle
15 1 (0.016%) Maya
Business Applications
1 31 (0.49%) Dynamics AX
2 29 (0.45%) Dynamics CRM
3 24 (0.38%) Dynamics NAV
4 7 (0.11%) Retail-J
4 7 (0.11%) Advent Portfolio Exchange
4 7 (0.11%) Advent Moxy
5 6 (0.094%) Eikon
5 6 (0.094%) FileNet Content Manager
6 5 (0.078%) ION MarketView
7 4 (0.063%) Oracle Applications
7 4 (0.063%) Front Arena
7 4 (0.063%) SAP Oil and Gas
7 4 (0.063%) Dynamics GP
8 3 (0.047%) SAP ERP
8 3 (0.047%) CODA-Financials
8 3 (0.047%) Teamcenter
8 3 (0.047%) Summit
8 3 (0.047%) Oracle Financials
9 2 (0.031%) WebTrends
9 2 (0.031%) SAP FI
Cloud Services
1 209 (3.28%) Office 365
2 91 (1.43%) SaaS
3 60 (0.94%) Microsoft Azure
4 31 (0.49%) Google Apps
5 30 (0.47%) IaaS
6 23 (0.36%) Amazon AWS
7 14 (0.22%) PaaS
8 12 (0.19%) Cloud Computing
9 11 (0.17%) Joyent
10 6 (0.094%) Amazon ELB
11 5 (0.078%) Route 53
12 4 (0.063%) Amazon EC2
13 3 (0.047%) Jelastic
14 2 (0.031%) Amazon S3
14 2 (0.031%) Amazon SQS
15 1 (0.016%) Taleo
Communications & Networking
1 1309 (20.54%) Firewall
2 1127 (17.68%) TCP/IP
3 1064 (16.69%) DNS
4 759 (11.91%) LAN
5 746 (11.70%) SAN
6 738 (11.58%) WAN
7 678 (10.64%) DHCP
8 600 (9.41%) VPN
9 428 (6.71%) Internet
10 393 (6.17%) VoIP
11 284 (4.46%) Wireless
12 216 (3.39%) Cisco ASA
13 182 (2.86%) VLAN
14 177 (2.78%) NAS
15 147 (2.31%) MPLS
16 130 (2.04%) SSL
17 118 (1.85%) iSCSI
18 107 (1.68%) Cisco IOS
19 103 (1.62%) BGP
20 95 (1.49%) Ethernet
Database & Business Intelligence
1 911 (14.29%) SQL Server
2 255 (4.00%) MySQL
3 168 (2.64%) SQL Server 2008
4 119 (1.87%) Relational Database
5 107 (1.68%) SQL Server 2005
6 83 (1.30%) Oracle Database
7 77 (1.21%) SQL Server Reporting Services
8 64 (1.00%) SQL Server 2012
9 50 (0.78%) RDBMS
10 49 (0.77%) DB2
11 41 (0.64%) Crystal Reports
12 39 (0.61%) SQL Server Integration Services
13 38 (0.60%) MS Access
14 31 (0.49%) SQL Server 2000
15 29 (0.45%) EDRMS
15 29 (0.45%) IDOL
16 28 (0.44%) PostgreSQL
17 24 (0.38%) Oracle Reports
18 17 (0.27%) Hadoop
19 15 (0.24%) MongoDB
Development Applications
1 50 (0.78%) JIRA
2 44 (0.69%) Visual Studio
3 39 (0.61%) Subversion
4 27 (0.42%) Git (software)
5 22 (0.35%) QuickTest Pro
6 14 (0.22%) Jenkins
7 13 (0.20%) Oracle Forms
8 12 (0.19%) Eclipse
9 10 (0.16%) Team Foundation Server
10 9 (0.14%) MSI
11 8 (0.13%) Mercurial
12 4 (0.063%) Firebug
12 4 (0.063%) VSS/SourceSafe
12 4 (0.063%) Ant
13 3 (0.047%) JUnit
13 3 (0.047%) Bugzilla
13 3 (0.047%) Atlassian Bamboo
13 3 (0.047%) Gerrit
13 3 (0.047%) ProC
14 2 (0.031%) Hudson
General
1 712 (11.17%) Finance
2 384 (6.02%) Telecoms
3 164 (2.57%) Retail
4 129 (2.02%) Banking
5 113 (1.77%) French Language
6 92 (1.44%) Marketing
7 80 (1.26%) German Language
8 75 (1.18%) Back Office
9 72 (1.13%) Manufacturing
10 63 (0.99%) Advertising
11 54 (0.85%) Legal
12 49 (0.77%) Law
13 48 (0.75%) Spanish Language
14 45 (0.71%) Electronics
15 32 (0.50%) Financial Institution
16 30 (0.47%) Pharmaceutical
17 26 (0.41%) Publishing
18 25 (0.39%) Investment Banking
19 24 (0.38%) Front Office
20 20 (0.31%) Aerospace
Libraries, Frameworks & Software Standards
1 265 (4.16%) .NET
2 165 (2.59%) HTML
3 141 (2.21%) XML
4 132 (2.07%) Web Services
5 93 (1.46%) ASP.NET
6 71 (1.11%) CSS
7 40 (0.63%) J2EE
8 38 (0.60%) .NET Framework
9 37 (0.58%) LAMP
10 26 (0.41%) Middleware
11 21 (0.33%) COM
12 20 (0.31%) ActiveMQ
13 18 (0.28%) Ajax
13 18 (0.28%) SOAP
14 16 (0.25%) Classic ASP
14 16 (0.25%) RabbitMQ
15 14 (0.22%) Application Packaging
15 14 (0.22%) JSP
16 13 (0.20%) REST
17 12 (0.19%) Java EE
Miscellaneous
1 444 (6.97%) Analytical Skills
2 400 (6.28%) Blackberry
3 197 (3.09%) Clustering
4 191 (3.00%) Computer Science
5 145 (2.27%) Management Information System
6 98 (1.54%) Video Conferencing
7 97 (1.52%) Replication
8 86 (1.35%) Enterprise Software
9 85 (1.33%) iPhone
10 74 (1.16%) Fat Client
10 74 (1.16%) Thin Client
11 60 (0.94%) Client/Server
12 55 (0.86%) Hedge funds
13 54 (0.85%) Mathematics
14 51 (0.80%) Statistics
15 48 (0.75%) Open Source
16 45 (0.71%) iPad
17 31 (0.49%) Smartphone
18 29 (0.45%) CMDB
19 26 (0.41%) EPoS
Operating Systems
1 4267 (66.94%) Windows
2 1660 (26.04%) Windows Server 2008
3 1193 (18.72%) Linux
4 1119 (17.56%) Windows Server 2003
5 1075 (16.87%) Windows 7
6 926 (14.53%) Windows Server 2012
7 789 (12.38%) Windows XP
8 640 (10.04%) Windows 8
9 530 (8.32%) UNIX
10 207 (3.25%) Windows Vista
11 178 (2.79%) Mac OS X
12 134 (2.10%) Solaris
13 131 (2.06%) Red Hat Enterprise Linux
14 130 (2.04%) Android
15 101 (1.58%) Windows 2000
16 100 (1.57%) Apple iOS
17 92 (1.44%) Mac OS
18 86 (1.35%) CentOS
19 74 (1.16%) Windows 2000 Server
20 73 (1.15%) Ubuntu
Processes & Methodologies
1 1083 (16.99%) ITIL
2 343 (5.38%) Service Delivery
3 230 (3.61%) Change Management
4 217 (3.40%) Disaster Recovery
4 217 (3.40%) Incident Management
5 181 (2.84%) Problem Management
6 163 (2.56%) Mentoring
7 155 (2.43%) Service Management
8 152 (2.38%) Time Management
9 147 (2.31%) CRM
10 134 (2.10%) Migration
11 128 (2.01%) Root Cause Analysis
12 127 (1.99%) Project Management
13 122 (1.91%) Release Management
14 115 (1.80%) Change Control
15 109 (1.71%) Software Distribution
16 102 (1.60%) Configuration Management
17 93 (1.46%) Kalman Filter
18 92 (1.44%) E-Commerce
19 86 (1.35%) Load Balancing
Programming Languages
1 1300 (20.40%) SQL
2 329 (5.16%) Java
3 240 (3.77%) PowerShell
4 175 (2.75%) C#
5 169 (2.65%) Perl
6 163 (2.56%) Python
7 151 (2.37%) JavaScript
8 145 (2.27%) C
9 130 (2.04%) PHP
10 111 (1.74%) Bash Shell
11 109 (1.71%) VB
12 107 (1.68%) C++
13 83 (1.30%) Shell Script
14 72 (1.13%) VBScript
15 60 (0.94%) T-SQL
16 47 (0.74%) Ruby
17 38 (0.60%) PL/SQL
18 37 (0.58%) VBA
19 34 (0.53%) VB.NET
20 21 (0.33%) VB6
Qualifications
1 964 (15.12%) Microsoft Certification
2 623 (9.77%) Cisco Certification
3 602 (9.44%) Degree
4 598 (9.38%) MCSE
5 507 (7.95%) CCNA
6 438 (6.87%) MCP
7 411 (6.45%) Security Cleared
8 355 (5.57%) MCSA
9 340 (5.33%) MCITP
10 279 (4.38%) SC Cleared
11 223 (3.50%) CCNP
12 214 (3.36%) DV Cleared
13 209 (3.28%) MCTS
14 167 (2.62%) VMware Certified Professional (VCP)
15 129 (2.02%) Citrix Certification
16 115 (1.80%) CCA
17 100 (1.57%) ITIL Certification
18 75 (1.18%) A+ Certification
19 45 (0.71%) HND
19 45 (0.71%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 600 (9.41%) SLA
2 49 (0.77%) ISO/IEC 27001
3 44 (0.69%) QA
4 25 (0.39%) PCI DSS
5 22 (0.35%) ISO 9001
6 17 (0.27%) Sarbanes-Oxley
7 8 (0.13%) GPG13
8 3 (0.047%) HL7
9 2 (0.031%) ISO 8583
10 1 (0.016%) COBIT
10 1 (0.016%) DICOM
System Software
1 2560 (40.16%) Active Directory
2 1352 (21.21%) VMware Infrastructure
3 584 (9.16%) Hyper-V
4 356 (5.59%) vSphere
5 343 (5.38%) XenApp
6 230 (3.61%) VMware ESX
7 138 (2.17%) XenDesktop
8 122 (1.91%) VMware ESXi
9 103 (1.62%) Terminal Services
10 100 (1.57%) XenServer
11 54 (0.85%) vCloud
12 48 (0.75%) ISA Server
13 47 (0.74%) Citrix Presentation Server
13 47 (0.74%) VMware Server
14 39 (0.61%) Microsoft App-V
15 38 (0.60%) Terminal Server
16 31 (0.49%) Firmware
17 26 (0.41%) NFS
17 26 (0.41%) Xen
18 23 (0.36%) KVM
Systems Management
1 328 (5.15%) SCCM
2 198 (3.11%) SCOM
3 196 (3.07%) Backup Exec
4 129 (2.02%) WSUS
5 105 (1.65%) NetBackup
6 100 (1.57%) Norton AntiVirus
7 88 (1.38%) Systems Management Server (SMS)
8 84 (1.32%) Nagios
9 68 (1.07%) OpenView Configuration Management
10 39 (0.61%) Puppet
11 35 (0.55%) FortiGate
12 30 (0.47%) EMC NetWorker
13 29 (0.45%) cPanel
14 28 (0.44%) Cisco CUCM
15 27 (0.42%) SCVMM
16 24 (0.38%) Plesk
17 23 (0.36%) Symantec Enterprise Vault
18 22 (0.35%) McAfee ePO
19 21 (0.33%) HP Quality Center
19 21 (0.33%) ZABBIX
Vendors
1 2687 (42.16%) Microsoft
2 2071 (32.49%) VMware
3 1282 (20.11%) Cisco
4 1095 (17.18%) Citrix
5 566 (8.88%) HP
6 385 (6.04%) Oracle
7 285 (4.47%) Apple
8 271 (4.25%) Juniper
9 270 (4.24%) Symantec
10 207 (3.25%) NetApp
11 185 (2.90%) EMC
12 170 (2.67%) Dell
13 169 (2.65%) Red Hat
14 168 (2.64%) CheckPoint
15 146 (2.29%) IBM
16 133 (2.09%) McAfee
17 132 (2.07%) Avaya
18 113 (1.77%) Fujitsu
19 112 (1.76%) Veeam
20 97 (1.52%) SolarWinds
Farnborough, Hampshire
Lorien Resourcing
Salary: £20000 - £24000 per annum
Posted: 1 hour ago
Gosport, Hampshire
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum + Excellent career development
Posted: 2 hours ago
Maidenhead, Berkshire
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum
Posted: 2 hours ago
Berkshire
Lorien Resourcing
Salary: Benefits Package
Posted: 3 hours ago
London
CPS Group UK
Salary: £50000 - £55000 per annum + DOE, NEG, Corporate
Posted: 3 hours ago
Nottingham, Nottinghamshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + Excellent training
Posted: 3 hours ago
Bracknell, Berkshire
Burns Sheehan
Salary: £40000 - £50000 per annum + Benefits
Posted: 3 hours ago
Guildford, Surrey
Lorien Resourcing
Posted: 3 hours ago
London
Eligo Recruitment Ltd
Salary: £30000 - £40000 per annum + Pension , Bonus
Posted: 3 hours ago
Hemel Hempstead, Hertfordshire
RBW Consulting
Salary: From £22,000 to £32,000 per annum
Posted: 4 hours ago
Bristol, Avon
Xist4 IT Recruitment
Salary: £18-23,000
Posted: 5 hours ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £23000 - £29000 per annum
Posted: 5 hours ago
Woking, Surrey
Global Technology Solutions Ltd
Salary: £20000 - £24000 per annum
Posted: 5 hours ago
City, London
Global Technology Solutions Ltd
Salary: £45000 - £50000 per annum + Benefits+training opportunities
Posted: 5 hours ago
Birmingham, West Midlands (County)
Fruition IT Resources Limited
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: 5 hours ago
Chessington, Surrey
RecruitmentRevolution.com Limited
Salary: From £22,000 to £37,000 per annum
Posted: 17 hours ago
London
Learning4You
Salary: From £21,000 to £28,000 per annum
Posted: 18 hours ago
London
TEKsystems
Salary: £50000 - £70000 per annum + bonus + benefits
Posted: 20 hours ago
Yeovil, Somerset
Oscar Associates (UK) Ltd
Salary: £22000 - £28000 per annum + Benefits
Posted: 21 hours ago
London
ANSON MCCADE
Salary: Unspecified Flexible depending on experience + attractive package
Posted: 21 hours ago