The table below looks at the statistics for the Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Support Engineer
Rank 103 124 118
Rank change year-on-year
+21 -6
Permanent jobs requiring a Support Engineer 3036 2864 2713
As % of all permanent IT jobs located in the UK 2.74% 2.37% 2.40%
As % of the Job Titles category 2.89% 2.51% 2.53%
Number of salaries quoted 2542 2406 2303
Average salary £30,000 £30,000 £31,500
Average salary % change year-on-year
- -4.76%
90% offered a salary of more than £22,000 £22,000 £21,500
10% offered a salary of more than £47,500 £45,000 £46,000
UK excluding London average salary £28,500 £30,000 £30,000
% change year-on-year
-5.00% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104884 114227 107029
As % of all permanent IT jobs located in the UK 94.65% 94.59% 94.74%
Number of salaries quoted 85795 92537 89098
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer within the UK.

Support Engineer Salary Trend in the UK

Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Engineer over the 3 months to 17 April 2015 within the UK.

Support Engineer Salary Histogram in the UK

Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the UK over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +22 2922 £30,000 - 329
London +61 1109 £34,000 - 99
South East +15 915 £30,000 - 81
Berkshire +1 308 £35,000 - 22
Surrey +38 268 £37,500 +32.74% 16
South West +34 260 £27,000 +8.00% 40
East of England -9 218 £30,000 -9.09% 32
City of London +24 192 £37,500 - 22
Reading -4 163 £32,500 -7.14% 16
North West -25 147 £26,000 -18.75% 28
West Midlands +7 123 £27,500 +1.85% 17
Hampshire -6 118 £27,500 - 12
Manchester -21 90 £25,000 -12.28% 18
Gloucestershire +36 73 £27,500 -14.06% 7
East Midlands +11 71 £23,750 -20.83% 14
Yorkshire -38 71 £27,500 +5.76% 14
Hertfordshire -15 70 £25,000 -20.63% 6
Woking +31 59 £47,500 +35.71%
Kent +41 57 £27,500 -15.38% 4
Wiltshire +32 57 £29,500 -5.60% 10
Cambridgeshire -21 57 £40,000 +17.64% 17
Bristol -5 45 £24,000 -4.00% 9
Oxfordshire +4 44 £27,375 -0.45% 7
Buckinghamshire -7 43 £26,250 +9.37% 7
West Yorkshire -16 40 £25,000 +8.69% 8
Cambridge -17 39 £40,000 +17.64% 11
Guildford +21 38 £32,000 +6.66% 5
Birmingham +10 37 £27,000 +3.84% 5
West Sussex +10 37 £26,500 -3.63% 4
Bracknell -16 37 £50,000 +25.00% 1

Support Engineer
Top 30 Related IT Skills

For the 6 months to 17 April 2015, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 4095 (68.75%) Windows
2 2620 (43.99%) Microsoft
3 2418 (40.60%) Active Directory
4 1943 (32.62%) VMware
5 1565 (26.28%) MS Exchange
6 1547 (25.97%) Windows Server 2008
7 1438 (24.14%) MS Excel
8 1261 (21.17%) Cisco
9 1239 (20.80%) VMware Infrastructure
10 1224 (20.55%) Firewall
11 1202 (20.18%) MS Office
12 1174 (19.71%) Linux
13 1100 (18.47%) Windows 7
14 1072 (18.00%) SQL
15 1063 (17.85%) TCP/IP
16 1047 (17.58%) Citrix
17 1021 (17.14%) DNS
18 1018 (17.09%) ITIL
19 1001 (16.81%) Windows Server 2012
20 978 (16.42%) Windows Server 2003
21 884 (14.84%) SQL Server
22 876 (14.71%) Microsoft Certification
23 727 (12.21%) LAN
24 707 (11.87%) Finance
25 696 (11.69%) Exchange Server 2010
26 694 (11.65%) Windows 8
27 691 (11.60%) WAN
28 662 (11.11%) SAN
29 656 (11.01%) DHCP
30 632 (10.61%) Windows XP

Support Engineer
Top Related IT Skills by Category

For the 6 months to 17 April 2015, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1565 (26.28%) MS Exchange
2 696 (11.69%) Exchange Server 2010
3 454 (7.62%) Exchange Server 2007
4 397 (6.67%) SharePoint
5 379 (6.36%) IIS
6 359 (6.03%) Exchange Server 2013
7 311 (5.22%) Exchange Server 2003
8 287 (4.82%) Lync
9 229 (3.84%) Blackberry Enterprise Server
10 197 (3.31%) Apache
11 170 (2.85%) Tomcat
12 75 (1.26%) WebSphere
13 72 (1.21%) JBoss
14 62 (1.04%) IBM Notes
15 58 (0.97%) SharePoint 2010
16 45 (0.76%) Lotus Domino
17 42 (0.71%) CMS
18 37 (0.62%) SharePoint 2013
19 30 (0.50%) GlassFish
20 29 (0.49%) WebLogic
Applications
1 1438 (24.14%) MS Excel
2 1202 (20.18%) MS Office
3 97 (1.63%) MS PowerPoint
4 30 (0.50%) MS Visio
5 14 (0.24%) Adobe Creative Suite
6 9 (0.15%) Spreadsheet
7 8 (0.13%) SOLIDWORKS
8 7 (0.12%) AutoCAD
9 6 (0.10%) MS Project
9 6 (0.10%) PowerPivot
10 3 (0.050%) Abaqus
10 3 (0.050%) Photoshop
11 2 (0.034%) SPSS
11 2 (0.034%) SketchUp
11 2 (0.034%) Revit
11 2 (0.034%) HipChat
12 1 (0.017%) InDesign
12 1 (0.017%) Adobe After Effects
12 1 (0.017%) Final Cut Pro
12 1 (0.017%) Acrobat
Business Applications
1 38 (0.64%) Dynamics CRM
2 18 (0.30%) Dynamics GP
3 17 (0.29%) Dynamics NAV
4 14 (0.24%) Remedy ITSM
5 13 (0.22%) Dynamics AX
6 8 (0.13%) RMDS
7 7 (0.12%) BASE24
8 6 (0.10%) assyst
8 6 (0.10%) SAP Business One
9 5 (0.084%) SAP SRM
9 5 (0.084%) Remedy AR System
9 5 (0.084%) SAP CRM
9 5 (0.084%) SAP Oil and Gas
10 4 (0.067%) ION MarketView
10 4 (0.067%) Retail-J
11 3 (0.050%) Eikon
11 3 (0.050%) SAP ERP
11 3 (0.050%) Front Arena
11 3 (0.050%) Tridion
12 2 (0.034%) Maximo
Cloud Services
1 331 (5.56%) Office 365
2 90 (1.51%) SaaS
3 82 (1.38%) Amazon AWS
4 48 (0.81%) IaaS
5 42 (0.71%) Microsoft Azure
6 34 (0.57%) Google Apps
6 34 (0.57%) Mimecast
7 19 (0.32%) Cloud Computing
8 18 (0.30%) Amazon EC2
9 12 (0.20%) Amazon S3
9 12 (0.20%) Amazon SQS
9 12 (0.20%) Amazon ELB
9 12 (0.20%) Virtual Private Cloud
10 9 (0.15%) PaaS
11 6 (0.10%) Google Drive
12 5 (0.084%) Yammer
13 3 (0.050%) Dropbox
14 1 (0.017%) AWS CloudFormation
14 1 (0.017%) SoftLayer
14 1 (0.017%) Google Cloud Platform
Communications & Networking
1 1224 (20.55%) Firewall
2 1063 (17.85%) TCP/IP
3 1021 (17.14%) DNS
4 727 (12.21%) LAN
5 691 (11.60%) WAN
6 662 (11.11%) SAN
7 656 (11.01%) DHCP
8 570 (9.57%) VPN
9 383 (6.43%) Internet
10 360 (6.04%) VoIP
11 307 (5.15%) Wireless
12 177 (2.97%) Cisco ASA
13 176 (2.96%) VLAN
14 174 (2.92%) MPLS
15 169 (2.84%) NAS
16 137 (2.30%) BGP
17 116 (1.95%) SSL
18 104 (1.75%) OSPF
19 97 (1.63%) Ethernet
19 97 (1.63%) Wi-Fi
Database & Business Intelligence
1 884 (14.84%) SQL Server
2 191 (3.21%) MySQL
3 187 (3.14%) SQL Server 2008
4 123 (2.07%) SQL Server 2005
5 79 (1.33%) Oracle Database
6 72 (1.21%) SQL Server Reporting Services
7 58 (0.97%) Relational Database
8 56 (0.94%) SQL Server Integration Services
9 48 (0.81%) SQL Server 2012
10 40 (0.67%) PostgreSQL
11 32 (0.54%) MS Access
12 30 (0.50%) Oracle Reports
13 28 (0.47%) SQL Server 2000
14 27 (0.45%) DB2
15 24 (0.40%) Big Data
16 22 (0.37%) Crystal Reports
17 21 (0.35%) Data Warehouse
17 21 (0.35%) SQL Server Analysis Services
18 20 (0.34%) Oracle Database 11g
19 17 (0.29%) Hadoop
Development Applications
1 46 (0.77%) Visual Studio
2 36 (0.60%) JIRA
3 29 (0.49%) Git (software)
4 28 (0.47%) Team Foundation Server
5 25 (0.42%) Subversion
6 17 (0.29%) Jenkins
7 16 (0.27%) Oracle Forms
8 10 (0.17%) QuickTest Pro
9 9 (0.15%) Maven
10 8 (0.13%) TeamCity
11 7 (0.12%) Mercurial
12 6 (0.10%) MSI
13 5 (0.084%) VSS/SourceSafe
14 3 (0.050%) Bugzilla
14 3 (0.050%) MSTest
14 3 (0.050%) MSBuild
15 2 (0.034%) WinDbg
15 2 (0.034%) Hudson
15 2 (0.034%) Eclipse
16 1 (0.017%) LabVIEW
General
1 707 (11.87%) Finance
2 314 (5.27%) Telecoms
3 124 (2.08%) Retail
4 119 (2.00%) Banking
5 89 (1.49%) Marketing
6 88 (1.48%) Back Office
7 85 (1.43%) Advertising
8 74 (1.24%) Legal
9 73 (1.23%) French Language
10 63 (1.06%) Law
11 61 (1.02%) Manufacturing
12 47 (0.79%) Financial Institution
12 47 (0.79%) German Language
13 44 (0.74%) Publishing
14 38 (0.64%) Spanish Language
15 36 (0.60%) Games
15 36 (0.60%) Electronics
16 25 (0.42%) Front Office
16 25 (0.42%) Pharmaceutical
17 19 (0.32%) Italian Language
Libraries, Frameworks & Software Standards
1 281 (4.72%) .NET
2 150 (2.52%) HTML
3 149 (2.50%) Web Services
4 130 (2.18%) XML
5 73 (1.23%) ASP.NET
6 69 (1.16%) CSS
7 45 (0.76%) J2EE
8 30 (0.50%) .NET Framework
9 25 (0.42%) COM
10 24 (0.40%) Application Packaging
11 19 (0.32%) FIX Protocol
11 19 (0.32%) JSP
12 17 (0.29%) REST
13 16 (0.27%) ActiveMQ
14 15 (0.25%) JMS
15 14 (0.24%) MAPI
15 14 (0.24%) RabbitMQ
16 13 (0.22%) Java EE
16 13 (0.22%) Middleware
16 13 (0.22%) Classic ASP
Miscellaneous
1 527 (8.85%) Blackberry
2 410 (6.88%) Analytical Skills
3 185 (3.11%) Clustering
4 182 (3.06%) Computer Science
5 162 (2.72%) Management Information System
6 122 (2.05%) Video Conferencing
7 119 (2.00%) iPhone
7 119 (2.00%) Replication
8 87 (1.46%) Enterprise Software
9 73 (1.23%) iPad
9 73 (1.23%) Hedge funds
10 66 (1.11%) Fat Client
10 66 (1.11%) Thin Client
11 47 (0.79%) Open Source
12 44 (0.74%) Client/Server
13 34 (0.57%) Statistics
14 32 (0.54%) Mathematics
14 32 (0.54%) PDA
14 32 (0.54%) Mobile App
15 26 (0.44%) Equities
Operating Systems
1 4095 (68.75%) Windows
2 1547 (25.97%) Windows Server 2008
3 1174 (19.71%) Linux
4 1100 (18.47%) Windows 7
5 1001 (16.81%) Windows Server 2012
6 978 (16.42%) Windows Server 2003
7 694 (11.65%) Windows 8
8 632 (10.61%) Windows XP
9 523 (8.78%) UNIX
10 265 (4.45%) Mac OS X
11 196 (3.29%) Red Hat Enterprise Linux
12 192 (3.22%) Windows Vista
13 187 (3.14%) Android
14 181 (3.04%) Apple iOS
15 119 (2.00%) CentOS
16 115 (1.93%) Solaris
17 100 (1.68%) Mac OS
18 63 (1.06%) Windows 2000 Server
18 63 (1.06%) Windows 2000
18 63 (1.06%) Ubuntu
Processes & Methodologies
1 1018 (17.09%) ITIL
2 385 (6.46%) Service Delivery
3 228 (3.83%) Incident Management
4 173 (2.90%) Change Management
5 169 (2.84%) Disaster Recovery
6 161 (2.70%) Problem Management
7 159 (2.67%) Service Management
8 150 (2.52%) Mentoring
9 145 (2.43%) CRM
10 129 (2.17%) Time Management
11 124 (2.08%) Load Balancing
12 121 (2.03%) Root Cause Analysis
13 120 (2.01%) Project Management
14 119 (2.00%) Migration
15 112 (1.88%) Network Management
16 96 (1.61%) Configuration Management
17 88 (1.48%) Release Management
18 84 (1.41%) E-Commerce
19 72 (1.21%) Business Intelligence
20 71 (1.19%) ERP
Programming Languages
1 1072 (18.00%) SQL
2 301 (5.05%) Java
3 241 (4.05%) PowerShell
4 236 (3.96%) Perl
5 191 (3.21%) Python
6 171 (2.87%) C
7 133 (2.23%) JavaScript
8 126 (2.12%) C#
9 120 (2.01%) PHP
10 106 (1.78%) Shell Script
11 91 (1.53%) C++
12 90 (1.51%) Bash Shell
13 87 (1.46%) VB
14 73 (1.23%) T-SQL
15 54 (0.91%) Ruby
16 44 (0.74%) VBScript
17 39 (0.65%) PL/SQL
18 28 (0.47%) Korn
19 23 (0.39%) VB.NET
20 21 (0.35%) Bourne shell
Qualifications
1 876 (14.71%) Microsoft Certification
2 561 (9.42%) MCSE
3 546 (9.17%) Degree
4 544 (9.13%) Cisco Certification
5 461 (7.74%) MCP
6 448 (7.52%) CCNA
7 340 (5.71%) Security Cleared
8 289 (4.85%) MCSA
9 261 (4.38%) MCITP
10 210 (3.53%) SC Cleared
11 188 (3.16%) CCNP
12 169 (2.84%) DV Cleared
13 148 (2.48%) MCTS
14 134 (2.25%) VMware Certified Professional (VCP)
15 112 (1.88%) ITIL Certification
16 89 (1.49%) A+ Certification
17 66 (1.11%) Citrix Certification
18 60 (1.01%) CCA
19 56 (0.94%) ITIL Foundation Certificate
20 33 (0.55%) MCDST
Quality Assurance & Compliance
1 623 (10.46%) SLA
2 57 (0.96%) QA
3 54 (0.91%) PCI DSS
4 36 (0.60%) ISO/IEC 27001
5 24 (0.40%) Sarbanes-Oxley
6 22 (0.37%) ISO 9001
7 18 (0.30%) GPG13
8 7 (0.12%) ISO 8583
9 5 (0.084%) HL7
9 5 (0.084%) DICOM
10 1 (0.017%) COBIT
10 1 (0.017%) GMP
10 1 (0.017%) ISO 9000
10 1 (0.017%) PMBOK
System Software
1 2418 (40.60%) Active Directory
2 1239 (20.80%) VMware Infrastructure
3 629 (10.56%) Hyper-V
4 344 (5.78%) XenApp
5 329 (5.52%) vSphere
6 161 (2.70%) XenDesktop
7 144 (2.42%) VMware ESX
8 105 (1.76%) Terminal Services
9 97 (1.63%) VMware ESXi
10 72 (1.21%) XenServer
11 52 (0.87%) Terminal Server
12 47 (0.79%) Citrix Presentation Server
13 45 (0.76%) vCloud
14 43 (0.72%) VMware Server
15 34 (0.57%) Xen
16 28 (0.47%) ISA Server
17 25 (0.42%) Microsoft App-V
18 24 (0.40%) Squid
19 23 (0.39%) NFS
20 18 (0.30%) VMware Workstation
Systems Management
1 362 (6.08%) SCCM
2 155 (2.60%) SCOM
3 126 (2.12%) Backup Exec
4 120 (2.01%) Nagios
5 119 (2.00%) WSUS
6 85 (1.43%) NetBackup
7 56 (0.94%) Puppet
8 44 (0.74%) EMC NetWorker
8 44 (0.74%) Systems Management Server (SMS)
9 42 (0.71%) OpenView Configuration Management
9 42 (0.71%) FortiGate
10 41 (0.69%) Opscode Chef
11 36 (0.60%) Norton AntiVirus
12 30 (0.50%) McAfee ePO
13 27 (0.45%) Tivoli
14 20 (0.34%) Cisco CUCM
15 19 (0.32%) Plesk
16 18 (0.30%) HP SIM
16 18 (0.30%) cPanel
17 17 (0.29%) logstash
Vendors
1 2620 (43.99%) Microsoft
2 1943 (32.62%) VMware
3 1261 (21.17%) Cisco
4 1047 (17.58%) Citrix
5 577 (9.69%) HP
6 436 (7.32%) Oracle
7 364 (6.11%) Apple
8 244 (4.10%) Red Hat
9 230 (3.86%) Juniper
10 217 (3.64%) Symantec
11 207 (3.48%) Dell
12 180 (3.02%) NetApp
13 174 (2.92%) Avaya
14 153 (2.57%) EMC
15 144 (2.42%) IBM
16 133 (2.23%) CheckPoint
17 109 (1.83%) F5
18 107 (1.80%) McAfee
19 103 (1.73%) SolarWinds
20 93 (1.56%) Mitel
Cambridge, Cambridgeshire
Nigel Frank International Ltd
Posted: 5 hours ago
Isleworth, Middlesex
Opus Resourcing Ltd
Salary: £35000 - £44000 per annum + 20% Allow + Bens + Bonus
Posted: 9 hours ago
Basingstoke, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum + bonus
Posted: 20 hours ago
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £33000.00 per annum + pension, pool car, discounts
Posted: 21 hours ago
London
ARC IT Recruitment Ltd
Salary: £50000 - £55000 Per Annum To 55,000 + Excellent Benefits
Posted: 22 hours ago
Cambridge, Cambridgeshire
Nigel Frank International Ltd
Posted: 22 hours ago
Reigate, Surrey
Coal IT Services
Salary: From £30,000 to £40,000 per annum + Bonus & Excellent Benefits Package
Posted: 22 hours ago
Guildford, Surrey
Senitor Associates
Salary: £26000 per annum
Posted: 22 hours ago
London
Austin Fraser
Salary: £25000.00 - £35000.00 per annum
Posted: 23 hours ago
Stockport, Cheshire
Applause IT Innovation
Salary: £30000 - £42000 per annum + bens + flexitime
Posted: 23 hours ago
Milton Keynes, Buckinghamshire
Enorth Staffing
Posted: 23 hours ago
Poole, Dorset
Stafford-Sharp Associates
Salary: From £16,000 to £22,000 per annum
Posted: 23 hours ago
Altrincham, Cheshire
Applause IT Innovation
Salary: £23000 - £32000 per annum + bens
Posted: 23 hours ago
Crawley, West Sussex
Heat Recruitment
Salary: From £23,000 to £27,000 per annum
Posted: 23 hours ago
Cambridge, Cambridgeshire
IT Connections
Salary: £41,300 to £46,500
Posted: 23 hours ago
Oxford, Oxfordshire
IT Connections
Salary: £35,000 to £44,000
Posted: 23 hours ago
Oxford, Oxfordshire
IT Connections
Salary: to £34,000
Posted: 23 hours ago
City, London
Harrington Starr
Salary: £55000 per annum
Posted: 23 hours ago
Suffolk
TLP Consultancy Ltd.
Salary: £22000 - £28000 per annum + Training and Benefits
Posted: 23 hours ago
Guildford, Surrey
set2recruit
Salary: From £25,000 to £35,000 per annum + bonus + benefits
Posted: 23 hours ago