The table below looks at the statistics for the Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Support Engineer
Rank 104 138 135
Rank change year-on-year
+34 -3
Permanent jobs requiring a Support Engineer 2934 2264 2304
As % of all permanent IT jobs located in the UK 2.78% 2.18% 2.08%
As % of the Job Titles category 2.94% 2.31% 2.19%
Number of salaries quoted 2422 1930 1941
Average salary £31,000 £30,000 £32,500
Average salary % change year-on-year
+3.33% -7.69%
90% offered a salary of more than £22,000 £21,000 £22,500
10% offered a salary of more than £45,000 £42,500 £47,500
UK excluding London average salary £30,000 £27,500 £30,000
% change year-on-year
+9.09% -8.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99917 98112 105285
As % of all permanent IT jobs located in the UK 94.81% 94.57% 95.14%
Number of salaries quoted 83183 79195 90333
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer within the UK.

Support Engineer Salary Trend in the UK

Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Engineer over the 3 months to 27 January 2015 within the UK.

Support Engineer Salary Histogram in the UK

Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the UK over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +31 2804 £31,500 +5.00% 400
London +64 1010 £34,500 +4.54% 139
South East +26 956 £32,500 - 114
Berkshire +19 390 £35,000 - 35
City of London +44 224 £35,000 +7.69% 33
Surrey +40 213 £36,000 +13.38% 23
North West +13 176 £30,750 +11.81% 31
South West +16 175 £25,500 +2.00% 48
Reading +10 174 £32,500 - 16
East of England -27 169 £30,000 +9.09% 32
Hampshire +12 164 £29,200 +1.56% 27
West Midlands +31 145 £29,000 +16.00% 14
Manchester +9 111 £30,750 +7.42% 15
Bracknell +28 104 £41,000 +2.50% 2
Yorkshire +2 104 £28,500 +14.00% 11
Birmingham +25 69 £31,000 +24.00% 4
East Midlands +13 63 £30,000 +5.26% 9
Wiltshire +36 51 £27,000 +10.20% 10
West Yorkshire -5 51 £28,000 +8.73% 6
Bristol -4 47 £25,000 -6.54% 18
Kent +17 45 £26,000 -13.33% 7
Cheshire +13 45 £39,500 +50.47% 10
Cambridgeshire -26 45 £28,000 -3.44% 8
Buckinghamshire -19 44 £26,500 +3.92% 9
West Sussex +14 42 £30,000 +9.09% 8
Hertfordshire -36 42 £27,500 -5.17% 13
Slough +1 40 £35,000 +1.44% 5
Oxfordshire -19 40 £28,500 -18.57% 2
Scotland +8 39 £28,500 -3.38% 7
Essex -1 38 £30,000 +11.11% 7

Support Engineer
Top 30 Related IT Skills

For the 6 months to 27 January 2015, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 4155 (66.44%) Windows
2 2638 (42.18%) Microsoft
3 2578 (41.22%) Active Directory
4 2054 (32.84%) VMware
5 1610 (25.74%) MS Exchange
6 1581 (25.28%) Windows Server 2008
7 1478 (23.63%) MS Excel
8 1330 (21.27%) Cisco
9 1329 (21.25%) VMware Infrastructure
10 1285 (20.55%) Firewall
11 1219 (19.49%) SQL
12 1183 (18.92%) MS Office
13 1120 (17.91%) Windows 7
14 1116 (17.84%) Linux
15 1114 (17.81%) TCP/IP
16 1098 (17.56%) Citrix
17 1076 (17.20%) ITIL
18 1063 (17.00%) DNS
18 1063 (17.00%) Windows Server 2003
19 945 (15.11%) Microsoft Certification
20 910 (14.55%) Windows Server 2012
21 897 (14.34%) SQL Server
22 781 (12.49%) LAN
23 767 (12.26%) WAN
24 753 (12.04%) Windows XP
25 739 (11.82%) Finance
26 715 (11.43%) SAN
27 695 (11.11%) Windows 8
28 687 (10.98%) Exchange Server 2010
29 675 (10.79%) DHCP

Support Engineer
Top Related IT Skills by Category

For the 6 months to 27 January 2015, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1610 (25.74%) MS Exchange
2 687 (10.98%) Exchange Server 2010
3 455 (7.28%) Exchange Server 2007
4 387 (6.19%) IIS
5 379 (6.06%) SharePoint
6 359 (5.74%) Exchange Server 2013
7 340 (5.44%) Exchange Server 2003
8 259 (4.14%) Lync
9 200 (3.20%) Blackberry Enterprise Server
10 194 (3.10%) Apache
11 114 (1.82%) Tomcat
12 87 (1.39%) IBM Notes
13 66 (1.06%) WebSphere
14 49 (0.78%) SharePoint 2010
15 48 (0.77%) Lotus Domino
16 42 (0.67%) JBoss
16 42 (0.67%) Live Communications Server
17 35 (0.56%) WebSphere Application Server
18 31 (0.50%) Office Communications Server
19 30 (0.48%) nginx
Applications
1 1478 (23.63%) MS Excel
2 1183 (18.92%) MS Office
3 94 (1.50%) MS PowerPoint
4 29 (0.46%) MS Visio
5 15 (0.24%) Spreadsheet
6 10 (0.16%) AutoCAD
6 10 (0.16%) Adobe Creative Suite
7 8 (0.13%) PowerPivot
7 8 (0.13%) Photoshop
8 5 (0.080%) InDesign
9 4 (0.064%) MS Project
9 4 (0.064%) Revit
10 3 (0.048%) Windchill
10 3 (0.048%) Adobe After Effects
10 3 (0.048%) Final Cut Pro
11 2 (0.032%) SketchUp
12 1 (0.016%) InfoPath
12 1 (0.016%) Maya
12 1 (0.016%) 3ds Max
12 1 (0.016%) Adobe Illustrator
Business Applications
1 25 (0.40%) Dynamics AX
2 20 (0.32%) Dynamics CRM
3 19 (0.30%) Dynamics NAV
4 9 (0.14%) Dynamics GP
5 7 (0.11%) Advent Portfolio Exchange
5 7 (0.11%) Advent Moxy
6 6 (0.096%) Retail-J
6 6 (0.096%) Remedy ITSM
6 6 (0.096%) FileNet Content Manager
7 5 (0.080%) BASE24
7 5 (0.080%) ION MarketView
8 4 (0.064%) Eikon
8 4 (0.064%) SAP CRM
8 4 (0.064%) Teamcenter
9 3 (0.048%) CODA-Financials
9 3 (0.048%) SAP ERP
9 3 (0.048%) SAP Oil and Gas
9 3 (0.048%) Front Arena
10 2 (0.032%) SimCorp Dimension
10 2 (0.032%) Visualfiles
Cloud Services
1 241 (3.85%) Office 365
2 83 (1.33%) SaaS
3 53 (0.85%) Microsoft Azure
4 31 (0.50%) IaaS
4 31 (0.50%) Google Apps
5 29 (0.46%) Amazon AWS
6 13 (0.21%) Amazon EC2
7 12 (0.19%) Cloud Computing
7 12 (0.19%) Amazon ELB
8 10 (0.16%) Amazon SQS
8 10 (0.16%) Amazon S3
9 7 (0.11%) PaaS
10 4 (0.064%) Joyent
11 2 (0.032%) Route 53
Communications & Networking
1 1285 (20.55%) Firewall
2 1114 (17.81%) TCP/IP
3 1063 (17.00%) DNS
4 781 (12.49%) LAN
5 767 (12.26%) WAN
6 715 (11.43%) SAN
7 675 (10.79%) DHCP
8 613 (9.80%) VPN
9 415 (6.64%) Internet
10 389 (6.22%) VoIP
11 310 (4.96%) Wireless
12 197 (3.15%) Cisco ASA
13 177 (2.83%) VLAN
14 174 (2.78%) MPLS
15 162 (2.59%) NAS
16 140 (2.24%) SSL
17 133 (2.13%) BGP
18 102 (1.63%) Cisco IOS
19 100 (1.60%) Ethernet
20 97 (1.55%) iSCSI
Database & Business Intelligence
1 897 (14.34%) SQL Server
2 228 (3.65%) MySQL
3 181 (2.89%) SQL Server 2008
4 113 (1.81%) SQL Server 2005
5 91 (1.46%) Relational Database
6 77 (1.23%) Oracle Database
7 71 (1.14%) SQL Server Reporting Services
8 68 (1.09%) SQL Server 2012
9 41 (0.66%) MS Access
10 39 (0.62%) SQL Server Integration Services
11 33 (0.53%) SQL Server 2000
12 32 (0.51%) RDBMS
12 32 (0.51%) Crystal Reports
13 31 (0.50%) DB2
14 30 (0.48%) IDOL
15 28 (0.45%) EDRMS
16 25 (0.40%) PostgreSQL
17 24 (0.38%) Oracle Reports
18 17 (0.27%) Oracle Database 11g
19 16 (0.26%) Hadoop
Development Applications
1 54 (0.86%) Visual Studio
2 39 (0.62%) JIRA
3 31 (0.50%) Subversion
4 23 (0.37%) Git (software)
5 16 (0.26%) QuickTest Pro
6 14 (0.22%) Team Foundation Server
6 14 (0.22%) Jenkins
7 13 (0.21%) Oracle Forms
8 11 (0.18%) Eclipse
9 8 (0.13%) Mercurial
10 6 (0.096%) VSS/SourceSafe
10 6 (0.096%) MSI
11 4 (0.064%) Bugzilla
12 3 (0.048%) JUnit
12 3 (0.048%) Maven
12 3 (0.048%) Atlassian Bamboo
12 3 (0.048%) MSBuild
12 3 (0.048%) ProC
13 2 (0.032%) TeamCity
13 2 (0.032%) Hudson
General
1 739 (11.82%) Finance
2 384 (6.14%) Telecoms
3 159 (2.54%) Retail
4 129 (2.06%) Banking
5 92 (1.47%) French Language
6 83 (1.33%) Marketing
7 82 (1.31%) Back Office
8 66 (1.06%) Manufacturing
8 66 (1.06%) Advertising
9 65 (1.04%) Legal
10 63 (1.01%) Law
11 56 (0.90%) German Language
12 44 (0.70%) Electronics
13 37 (0.59%) Spanish Language
14 36 (0.58%) Financial Institution
15 34 (0.54%) Pharmaceutical
16 30 (0.48%) Games
17 26 (0.42%) Publishing
18 25 (0.40%) Front Office
19 22 (0.35%) Investment Banking
Libraries, Frameworks & Software Standards
1 289 (4.62%) .NET
2 164 (2.62%) HTML
3 131 (2.09%) Web Services
4 121 (1.93%) XML
5 100 (1.60%) ASP.NET
6 72 (1.15%) CSS
7 36 (0.58%) .NET Framework
8 29 (0.46%) J2EE
9 25 (0.40%) COM
10 21 (0.34%) Middleware
10 21 (0.34%) LAMP
11 18 (0.29%) Application Packaging
11 18 (0.29%) FIX Protocol
12 17 (0.27%) SOAP
13 16 (0.26%) JSP
13 16 (0.26%) ActiveMQ
14 15 (0.24%) Classic ASP
15 14 (0.22%) Ajax
16 13 (0.21%) JSON
16 13 (0.21%) REST
Miscellaneous
1 473 (7.56%) Blackberry
2 433 (6.92%) Analytical Skills
3 203 (3.25%) Clustering
4 182 (2.91%) Computer Science
5 154 (2.46%) Management Information System
6 111 (1.77%) Video Conferencing
7 105 (1.68%) Replication
8 97 (1.55%) iPhone
9 78 (1.25%) Fat Client
9 78 (1.25%) Thin Client
10 70 (1.12%) Enterprise Software
11 69 (1.10%) Hedge funds
12 54 (0.86%) iPad
13 53 (0.85%) Client/Server
14 47 (0.75%) Statistics
15 45 (0.72%) Mathematics
16 44 (0.70%) Open Source
17 27 (0.43%) PDA
18 26 (0.42%) CMDB
19 24 (0.38%) Smartphone
Operating Systems
1 4155 (66.44%) Windows
2 1581 (25.28%) Windows Server 2008
3 1120 (17.91%) Windows 7
4 1116 (17.84%) Linux
5 1063 (17.00%) Windows Server 2003
6 910 (14.55%) Windows Server 2012
7 753 (12.04%) Windows XP
8 695 (11.11%) Windows 8
9 506 (8.09%) UNIX
10 202 (3.23%) Mac OS X
11 195 (3.12%) Windows Vista
12 143 (2.29%) Red Hat Enterprise Linux
13 142 (2.27%) Android
14 132 (2.11%) Apple iOS
15 113 (1.81%) Solaris
16 97 (1.55%) Mac OS
17 93 (1.49%) CentOS
18 81 (1.30%) Windows 2000 Server
18 81 (1.30%) Windows 2000
19 65 (1.04%) Ubuntu
Processes & Methodologies
1 1076 (17.20%) ITIL
2 367 (5.87%) Service Delivery
3 233 (3.73%) Incident Management
4 210 (3.36%) Disaster Recovery
5 204 (3.26%) Change Management
6 158 (2.53%) Service Management
7 156 (2.49%) Mentoring
8 154 (2.46%) Problem Management
9 146 (2.33%) Time Management
10 145 (2.32%) CRM
11 131 (2.09%) Project Management
12 128 (2.05%) Root Cause Analysis
13 123 (1.97%) Migration
14 122 (1.95%) Release Management
15 101 (1.61%) Software Distribution
16 97 (1.55%) Configuration Management
17 96 (1.54%) Load Balancing
18 93 (1.49%) Kalman Filter
19 90 (1.44%) E-Commerce
20 84 (1.34%) Change Control
Programming Languages
1 1219 (19.49%) SQL
2 295 (4.72%) Java
3 246 (3.93%) PowerShell
4 201 (3.21%) Perl
5 188 (3.01%) Python
6 182 (2.91%) C#
7 155 (2.48%) C
8 138 (2.21%) JavaScript
9 122 (1.95%) PHP
10 108 (1.73%) C++
11 96 (1.54%) VB
11 96 (1.54%) Bash Shell
12 92 (1.47%) Shell Script
13 55 (0.88%) VBScript
14 50 (0.80%) T-SQL
15 43 (0.69%) Ruby
16 42 (0.67%) PL/SQL
17 34 (0.54%) VB.NET
17 34 (0.54%) VBA
18 23 (0.37%) VB6
Qualifications
1 945 (15.11%) Microsoft Certification
2 613 (9.80%) MCSE
3 600 (9.59%) Cisco Certification
4 556 (8.89%) Degree
5 491 (7.85%) CCNA
6 461 (7.37%) MCP
7 378 (6.04%) Security Cleared
8 340 (5.44%) MCSA
9 298 (4.76%) MCITP
10 253 (4.05%) SC Cleared
11 210 (3.36%) CCNP
12 203 (3.25%) DV Cleared
13 173 (2.77%) MCTS
14 149 (2.38%) VMware Certified Professional (VCP)
15 103 (1.65%) Citrix Certification
16 97 (1.55%) ITIL Certification
17 90 (1.44%) CCA
18 80 (1.28%) A+ Certification
19 46 (0.74%) ITIL Foundation Certificate
20 42 (0.67%) MCDST
Quality Assurance & Compliance
1 634 (10.14%) SLA
2 43 (0.69%) ISO/IEC 27001
3 41 (0.66%) QA
4 40 (0.64%) PCI DSS
5 23 (0.37%) Sarbanes-Oxley
6 22 (0.35%) ISO 9001
7 14 (0.22%) GPG13
8 5 (0.080%) ISO 8583
9 2 (0.032%) HL7
9 2 (0.032%) DICOM
System Software
1 2578 (41.22%) Active Directory
2 1329 (21.25%) VMware Infrastructure
3 584 (9.34%) Hyper-V
4 374 (5.98%) XenApp
5 353 (5.64%) vSphere
6 203 (3.25%) VMware ESX
7 151 (2.41%) XenDesktop
8 123 (1.97%) VMware ESXi
9 101 (1.61%) Terminal Services
10 93 (1.49%) XenServer
11 51 (0.82%) VMware Server
12 47 (0.75%) ISA Server
13 45 (0.72%) vCloud
14 44 (0.70%) Citrix Presentation Server
15 40 (0.64%) Microsoft App-V
16 39 (0.62%) Terminal Server
17 29 (0.46%) Xen
18 26 (0.42%) Firmware
19 20 (0.32%) NFS
20 19 (0.30%) Squid
Systems Management
1 345 (5.52%) SCCM
2 196 (3.13%) SCOM
3 177 (2.83%) Backup Exec
4 133 (2.13%) WSUS
5 113 (1.81%) NetBackup
6 95 (1.52%) Nagios
7 81 (1.30%) Norton AntiVirus
8 68 (1.09%) Systems Management Server (SMS)
9 67 (1.07%) OpenView Configuration Management
10 40 (0.64%) Puppet
11 36 (0.58%) FortiGate
11 36 (0.58%) EMC NetWorker
12 31 (0.50%) Cisco CUCM
13 27 (0.43%) SCVMM
14 25 (0.40%) McAfee ePO
14 25 (0.40%) Opscode Chef
15 24 (0.38%) cPanel
16 23 (0.37%) Plesk
16 23 (0.37%) Symantec Enterprise Vault
17 20 (0.32%) Cisco UCCX
Vendors
1 2638 (42.18%) Microsoft
2 2054 (32.84%) VMware
3 1330 (21.27%) Cisco
4 1098 (17.56%) Citrix
5 556 (8.89%) HP
6 369 (5.90%) Oracle
7 306 (4.89%) Apple
8 264 (4.22%) Juniper
9 257 (4.11%) Symantec
10 201 (3.21%) NetApp
11 187 (2.99%) Red Hat
12 184 (2.94%) Dell
13 175 (2.80%) EMC
14 164 (2.62%) CheckPoint
15 160 (2.56%) Avaya
16 129 (2.06%) IBM
17 124 (1.98%) McAfee
18 114 (1.82%) Fujitsu
19 112 (1.79%) SolarWinds
20 94 (1.50%) F5
Cambridgeshire
Nationwide People Ltd
Salary: £32000 - £37000 Per Annum
Posted: 2 hours ago
London
Eligo Recruitment Ltd
Salary: £30000 - £40000 per annum + Pension , Bonus
Posted: 4 hours ago
Loughton, Essex
Galliard Homes
Salary: From £30,000 to £35,000 per annum Plus benefits
Posted: 4 hours ago
London
Esum
Salary: From £35,000 to £45,000 per annum + Bonus + Bens
Posted: 5 hours ago
London
ENTERPRISE RECRUITMENT LTD
Salary: From £20,000 to £25,000 per annum plus benefits!
Posted: 5 hours ago
Farnborough, Hampshire
Lorien Resourcing
Salary: £18000 - £20000 per annum
Posted: 6 hours ago
London
ANSON MCCADE
Salary: Up to £50,000 per annum
Posted: 6 hours ago
Uxbridge, Middlesex
Latcom Ltd
Salary: From £25,000 to £35,000 per annum + VG benefits
Posted: 6 hours ago
Central London / West End
Araya Partners Ltd
Salary: From £30,000 to £35,000 per annum Salary is approx 30-35k base + bonus
Posted: 6 hours ago
South West London
Araya Partners Ltd
Salary: From £40,000 to £55,000 per annum Salary is approx 40-55k base + bonus
Posted: 6 hours ago
Central London / West End
Araya Partners Ltd
Salary: From £55,000 to £95,000 per annum Salary is approx 55-95k base + bonus
Posted: 6 hours ago
London
Monarch Recruitment
Salary: £27000 - £29000 per annum, Benefits Excellent benefits
Posted: 6 hours ago
London
Digitech Resourcing Ltd
Salary: From £40,000 to £50,000 per annum £50k + benefits
Posted: 6 hours ago
Middlesbrough, Cleveland
Solutions Recruitment
Salary: From £22,000 to £24,000 per annum
Posted: 6 hours ago
Cambridge, Cambridgeshire
ENTERPRISE RECRUITMENT LTD
Salary: £38000 to £45000 per annum - Bonus,Pension,BUPA
Posted: 6 hours ago
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £2300 - £2500 per annum
Posted: 7 hours ago
Milton Keynes, Buckinghamshire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Car + Benefits
Posted: 7 hours ago
London
Millshill Recruitment Ltd
Salary: From £40,000 to £45,000 per annum
Posted: 7 hours ago
London
Millshill Recruitment Ltd
Salary: From £35,000 to £45,000 per annum
Posted: 7 hours ago
London
Experis Ltd
Salary: £25000 - £30000 per annum + Car + Benefits
Posted: 9 hours ago