The first table below looks at the demand for the Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Support Engineer
Rank 113 126 132
Rank change year-on-year
+13 +6
Permanent jobs requiring a Support Engineer 2908 2437 2464
As % of all permanent IT jobs located in the UK 2.47% 2.24% 2.09%
As % of the Job Titles category 2.62% 2.37% 2.20%
Number of salaries quoted 2440 2095 2094
Average salary £30,500 £31,000 £32,500
Average salary % change year-on-year
-1.61% -4.61%
90% offered a salary of more than £22,175 £21,500 £21,889
10% offered a salary of more than £45,000 £45,000 £45,000
UK excluding London average salary £30,000 £30,000 £30,000
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
111102 102616 112143
As % of all permanent IT jobs located in the UK 94.42% 94.25% 95.10%
Number of salaries quoted 90827 85015 96150
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer within the UK.

Support Engineer Salary Trend in the UK

Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Engineer over the 3 months to 24 July 2014 within the UK.

Support Engineer Salary Histogram in the UK

Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the UK over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +14 2741 £30,000 -1.63% 315
South East +1 980 £30,000 -3.22% 76
London +21 844 £35,000 - 82
Berkshire -4 353 £35,000 +1.44% 23
East of England +2 262 £32,500 +8.33% 43
Surrey +12 222 £30,000 -7.69% 7
South West +38 206 £27,000 +1.88% 29
City of London +9 173 £35,500 -11.92% 32
Reading -1 158 £34,000 -2.85% 10
North West +37 152 £29,500 +4.42% 27
Hampshire -5 125 £27,500 - 11
Yorkshire +10 123 £28,000 +5.86% 19
Hertfordshire -19 100 £30,000 +13.20% 15
West Midlands -6 92 £29,500 +7.27% 26
Manchester +49 87 £29,000 +3.57% 13
Bracknell 0 84 £37,750 +23.77% 1
Buckinghamshire +3 79 £26,000 -13.33% 6
Cambridgeshire +4 78 £37,500 +15.38% 16
West Sussex +31 76 £29,000 -3.33% 8
West Yorkshire -6 76 £28,000 +12.00% 12
East Midlands +8 75 £27,500 +4.76% 10
Scotland -25 75 £31,500 -3.81% 16
Oxfordshire +8 69 £30,500 +1.66% 11
Cambridge +9 64 £39,000 +11.43% 13
Wiltshire +16 51 £25,000 - 6
Leeds -8 50 £29,000 +11.53% 8
Bristol +30 49 £29,000 +0.86% 6
Cheshire +4 46 £32,500 +18.18% 4
Guildford +20 42 £29,250 -3.60% 1
Bedfordshire +4 40 £35,000 +9.37% 6

Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 July 2014, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 3852 (67.14%) Windows
2 2445 (42.62%) Microsoft
3 2078 (36.22%) Active Directory
4 1623 (28.29%) VMware
5 1547 (26.97%) Windows Server 2008
6 1451 (25.29%) MS Excel
7 1407 (24.53%) MS Exchange
8 1319 (22.99%) Linux
9 1225 (21.35%) SQL
10 1088 (18.96%) Windows Server 2003
11 1053 (18.35%) Firewall
12 1047 (18.25%) VMware Infrastructure
13 1017 (17.73%) MS Office
14 1004 (17.50%) TCP/IP
15 994 (17.33%) Cisco
16 943 (16.44%) Citrix
17 909 (15.84%) Windows 7
18 906 (15.79%) Microsoft Certification
19 897 (15.64%) ITIL
20 884 (15.41%) DNS
21 842 (14.68%) SQL Server
22 682 (11.89%) Windows XP
23 678 (11.82%) Windows Server 2012
24 666 (11.61%) Exchange Server 2010
25 658 (11.47%) Degree
26 634 (11.05%) UNIX
27 614 (10.70%) DHCP
28 582 (10.14%) Finance
28 582 (10.14%) LAN
29 566 (9.87%) SAN

Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 July 2014, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1407 (24.53%) MS Exchange
2 666 (11.61%) Exchange Server 2010
3 407 (7.09%) SharePoint
3 407 (7.09%) Exchange Server 2007
4 393 (6.85%) IIS
5 322 (5.61%) Exchange Server 2003
6 254 (4.43%) Exchange Server 2013
7 213 (3.71%) Apache
8 172 (3.00%) Blackberry Enterprise Server
8 172 (3.00%) Lync
9 150 (2.61%) Tomcat
10 69 (1.20%) Lotus Domino
11 61 (1.06%) SharePoint 2010
12 43 (0.75%) IBM Notes
13 39 (0.68%) WebSphere
14 35 (0.61%) SharePoint Server
15 34 (0.59%) Exchange Server 2000
16 32 (0.56%) WebLogic
16 32 (0.56%) CMS
16 32 (0.56%) SharePoint 2013
Applications
1 1451 (25.29%) MS Excel
2 1017 (17.73%) MS Office
3 60 (1.05%) MS PowerPoint
4 48 (0.84%) MS Visio
5 16 (0.28%) FastStats
6 15 (0.26%) PowerPivot
7 9 (0.16%) MS Project
8 7 (0.12%) InDesign
9 6 (0.10%) Acrobat
9 6 (0.10%) Photoshop
10 3 (0.052%) Windchill
11 2 (0.035%) InfoPath
11 2 (0.035%) Adobe Illustrator
12 1 (0.017%) OmniGraffle
12 1 (0.017%) Final Cut Pro
12 1 (0.017%) Solid Edge
12 1 (0.017%) Maya
Business Applications
1 53 (0.92%) Dynamics CRM
2 23 (0.40%) Dynamics AX
3 21 (0.37%) Dynamics NAV
4 14 (0.24%) Temenos T24
5 10 (0.17%) Retail-J
5 10 (0.17%) Oracle EBS
6 9 (0.16%) Sage 1000
7 8 (0.14%) Remedy ITSM
7 8 (0.14%) SalesLogix
8 7 (0.12%) SAP Oil and Gas
8 7 (0.12%) RMDS
9 6 (0.10%) Eikon
10 5 (0.087%) Adaptiv
11 4 (0.070%) KANA IQ
11 4 (0.070%) Google Analytics
12 3 (0.052%) IntelliMatch
12 3 (0.052%) Oracle Financials
12 3 (0.052%) WebTrends
12 3 (0.052%) Cognos Controller
12 3 (0.052%) SAP Business One
Cloud Services
1 161 (2.81%) Office 365
2 95 (1.66%) SaaS
3 75 (1.31%) Microsoft Azure
4 44 (0.77%) Cloud Computing
5 39 (0.68%) Amazon AWS
6 27 (0.47%) Google Apps
7 26 (0.45%) IaaS
8 16 (0.28%) PaaS
9 14 (0.24%) Joyent
10 5 (0.087%) IBM SmartCloud
11 3 (0.052%) Jelastic
11 3 (0.052%) Route 53
12 2 (0.035%) Amazon ELB
13 1 (0.017%) GitHub
13 1 (0.017%) Amazon EC2
13 1 (0.017%) Taleo
Communications & Networking
1 1053 (18.35%) Firewall
2 1004 (17.50%) TCP/IP
3 884 (15.41%) DNS
4 614 (10.70%) DHCP
5 582 (10.14%) LAN
6 566 (9.87%) SAN
7 527 (9.19%) WAN
8 525 (9.15%) VPN
9 433 (7.55%) Internet
10 305 (5.32%) VoIP
11 276 (4.81%) Wireless
12 163 (2.84%) NAS
13 144 (2.51%) Cisco ASA
14 133 (2.32%) VLAN
15 104 (1.81%) SSL
16 98 (1.71%) MPLS
17 94 (1.64%) Network Security
18 91 (1.59%) BGP
19 89 (1.55%) iSCSI
20 81 (1.41%) Wi-Fi
Database & Business Intelligence
1 842 (14.68%) SQL Server
2 329 (5.73%) MySQL
3 197 (3.43%) Relational Database
4 149 (2.60%) SQL Server 2008
5 96 (1.67%) SQL Server 2005
6 88 (1.53%) Oracle Database
6 88 (1.53%) RDBMS
7 57 (0.99%) DB2
8 56 (0.98%) PostgreSQL
9 46 (0.80%) SQL Server 2012
10 42 (0.73%) Crystal Reports
11 38 (0.66%) SQL Server 2000
12 30 (0.52%) SQL Server Reporting Services
12 30 (0.52%) Oracle Reports
13 29 (0.51%) MS Access
14 23 (0.40%) Big Data
15 20 (0.35%) Oracle Database 11g
16 15 (0.26%) Pentaho
16 15 (0.26%) EDRMS
17 10 (0.17%) SQL Server Integration Services
Development Applications
1 44 (0.77%) JIRA
2 31 (0.54%) Visual Studio
3 26 (0.45%) Subversion
4 25 (0.44%) Git (software)
5 15 (0.26%) Ant
6 14 (0.24%) QuickTest Pro
7 13 (0.23%) Jenkins
8 9 (0.16%) Firebug
9 8 (0.14%) MSI
10 7 (0.12%) Eclipse
11 5 (0.087%) SQL Server Management Studio (SSMS)
11 5 (0.087%) Hudson
11 5 (0.087%) Team Foundation Server
11 5 (0.087%) VSS/SourceSafe
11 5 (0.087%) InstallShield
12 4 (0.070%) Maven
12 4 (0.070%) SilkTest
12 4 (0.070%) WATIR
12 4 (0.070%) Selenium
12 4 (0.070%) LabVIEW
General
1 582 (10.14%) Finance
2 406 (7.08%) Telecoms
3 148 (2.58%) Retail
4 131 (2.28%) French Language
5 126 (2.20%) Banking
5 126 (2.20%) German Language
6 81 (1.41%) Marketing
7 79 (1.38%) Manufacturing
8 72 (1.26%) Back Office
9 59 (1.03%) Advertising
10 53 (0.92%) Legal
11 47 (0.82%) Spanish Language
12 43 (0.75%) Electronics
13 36 (0.63%) Billing
14 34 (0.59%) Financial Institution
15 30 (0.52%) Investment Banking
16 29 (0.51%) Italian Language
17 28 (0.49%) Publishing
18 27 (0.47%) Pharmaceutical
19 26 (0.45%) Russian Language
Libraries, Frameworks & Software Standards
1 250 (4.36%) .NET
2 213 (3.71%) HTML
3 159 (2.77%) XML
4 151 (2.63%) Web Services
5 87 (1.52%) CSS
6 71 (1.24%) J2EE
7 67 (1.17%) ASP.NET
8 65 (1.13%) LAMP
9 38 (0.66%) Ajax
10 31 (0.54%) COM
11 28 (0.49%) Middleware
12 21 (0.37%) Java EE
12 21 (0.37%) .NET Framework
13 17 (0.30%) ActiveMQ
14 16 (0.28%) XHTML
15 15 (0.26%) Flash
16 14 (0.24%) XSL
17 13 (0.23%) Classic ASP
17 13 (0.23%) Hibernate
17 13 (0.23%) Software Packaging
Miscellaneous
1 321 (5.60%) Blackberry
2 229 (3.99%) Computer Science
3 174 (3.03%) Clustering
4 99 (1.73%) Enterprise Software
5 87 (1.52%) Management Information System
6 79 (1.38%) Mathematics
6 79 (1.38%) Replication
7 68 (1.19%) Client/Server
8 67 (1.17%) iPhone
9 62 (1.08%) Hedge funds
10 54 (0.94%) iPad
11 48 (0.84%) Video Conferencing
12 46 (0.80%) Thin Client
12 46 (0.80%) Fat Client
13 39 (0.68%) Statistics
14 30 (0.52%) PDA
15 29 (0.51%) Open Source
15 29 (0.51%) Firmware
16 28 (0.49%) Data Integration
17 26 (0.45%) Mobile App
Operating Systems
1 3852 (67.14%) Windows
2 1547 (26.97%) Windows Server 2008
3 1319 (22.99%) Linux
4 1088 (18.96%) Windows Server 2003
5 909 (15.84%) Windows 7
6 682 (11.89%) Windows XP
7 678 (11.82%) Windows Server 2012
8 634 (11.05%) UNIX
9 431 (7.51%) Windows 8
10 191 (3.33%) Solaris
11 188 (3.28%) Windows Vista
12 139 (2.42%) Red Hat Enterprise Linux
13 132 (2.30%) Mac OS X
14 111 (1.93%) Android
14 111 (1.93%) CentOS
15 93 (1.62%) Ubuntu
16 90 (1.57%) Mac OS
17 88 (1.53%) Windows 2000
18 80 (1.39%) Apple iOS
19 63 (1.10%) Windows 2000 Server
Processes & Methodologies
1 897 (15.64%) ITIL
2 238 (4.15%) Change Management
3 229 (3.99%) Disaster Recovery
4 216 (3.77%) Service Delivery
5 199 (3.47%) Problem Management
6 183 (3.19%) Service Management
7 181 (3.15%) Incident Management
8 178 (3.10%) CRM
9 143 (2.49%) Migration
10 118 (2.06%) Project Management
11 111 (1.93%) Change Control
12 107 (1.87%) Time Management
13 95 (1.66%) Root Cause Analysis
14 91 (1.59%) Business Intelligence
15 88 (1.53%) Load Balancing
16 82 (1.43%) Configuration Management
16 82 (1.43%) Release Management
16 82 (1.43%) Software Engineering
17 78 (1.36%) ERP
18 77 (1.34%) E-Commerce
Programming Languages
1 1225 (21.35%) SQL
2 427 (7.44%) Java
3 225 (3.92%) JavaScript
4 202 (3.52%) PowerShell
5 178 (3.10%) PHP
6 160 (2.79%) Perl
7 149 (2.60%) Python
8 138 (2.41%) C
9 132 (2.30%) C#
10 109 (1.90%) VB
11 101 (1.76%) C++
12 97 (1.69%) Bash Shell
13 91 (1.59%) Shell Script
14 85 (1.48%) VBScript
15 52 (0.91%) Ruby
16 51 (0.89%) T-SQL
17 46 (0.80%) VB.NET
18 35 (0.61%) Korn
19 28 (0.49%) VBA
20 24 (0.42%) AWK
Qualifications
1 906 (15.79%) Microsoft Certification
2 658 (11.47%) Degree
3 546 (9.52%) MCSE
4 510 (8.89%) Cisco Certification
5 403 (7.02%) CCNA
6 368 (6.41%) MCP
7 355 (6.19%) Security Cleared
8 333 (5.80%) MCITP
9 296 (5.16%) MCSA
10 236 (4.11%) SC Cleared
11 195 (3.40%) CCNP
12 188 (3.28%) MCTS
13 138 (2.41%) DV Cleared
14 121 (2.11%) VMware Certified Professional (VCP)
15 106 (1.85%) Citrix Certification
16 86 (1.50%) CCA
17 85 (1.48%) ITIL Certification
18 48 (0.84%) A+ Certification
19 39 (0.68%) HND
20 37 (0.64%) CCSA
Quality Assurance & Compliance
1 510 (8.89%) SLA
2 59 (1.03%) QA
3 31 (0.54%) ISO/IEC 27001
4 30 (0.52%) ISO 9001
5 25 (0.44%) PCI DSS
6 11 (0.19%) Sarbanes-Oxley
7 5 (0.087%) BS7799
8 4 (0.070%) HL7
8 4 (0.070%) GPG13
9 1 (0.017%) Solvency II
9 1 (0.017%) GxP
9 1 (0.017%) COBIT
9 1 (0.017%) JSP 440
System Software
1 2078 (36.22%) Active Directory
2 1047 (18.25%) VMware Infrastructure
3 510 (8.89%) Hyper-V
4 329 (5.73%) XenApp
5 273 (4.76%) vSphere
6 182 (3.17%) XenDesktop
7 171 (2.98%) VMware ESX
8 121 (2.11%) Terminal Services
9 104 (1.81%) XenServer
10 80 (1.39%) VMware ESXi
11 51 (0.89%) Citrix Presentation Server
12 46 (0.80%) Microsoft App-V
13 36 (0.63%) ISA Server
13 36 (0.63%) NFS
14 35 (0.61%) UAG
15 32 (0.56%) Forefront TMG
16 31 (0.54%) Terminal Server
16 31 (0.54%) Squid
17 24 (0.42%) vCloud
18 23 (0.40%) VMware Workstation
Systems Management
1 325 (5.66%) SCCM
2 256 (4.46%) Backup Exec
3 153 (2.67%) SCOM
4 135 (2.35%) WSUS
5 101 (1.76%) Norton AntiVirus
6 83 (1.45%) Nagios
7 80 (1.39%) NetBackup
8 49 (0.85%) EMC NetWorker
9 47 (0.82%) McAfee ePO
9 47 (0.82%) Systems Management Server (SMS)
10 29 (0.51%) Plesk
10 29 (0.51%) Tivoli
11 26 (0.45%) Puppet
12 22 (0.38%) Symantec Enterprise Vault
13 20 (0.35%) Cisco CUCM
14 17 (0.30%) ARCserve
15 16 (0.28%) HP SIM
16 15 (0.26%) ZABBIX
16 15 (0.26%) Cacti
16 15 (0.26%) Oracle Enterprise Manager
Vendors
1 2445 (42.62%) Microsoft
2 1623 (28.29%) VMware
3 994 (17.33%) Cisco
4 943 (16.44%) Citrix
5 475 (8.28%) HP
6 445 (7.76%) Oracle
7 322 (5.61%) Symantec
8 257 (4.48%) Apple
9 239 (4.17%) Juniper
10 223 (3.89%) Red Hat
11 167 (2.91%) EMC
12 157 (2.74%) Dell
13 144 (2.51%) NetApp
14 140 (2.44%) IBM
15 139 (2.42%) CheckPoint
16 117 (2.04%) McAfee
17 112 (1.95%) Veeam
18 103 (1.80%) SolarWinds
19 97 (1.69%) Avaya
20 92 (1.60%) Sun
Birmingham, West Midlands (County)
Ashdown IT
Salary: £25000 - £30000 per annum + benefits
Posted: 6 hours ago
UK
ReThink Recruitment
Salary: £30000.00 per annum
Posted: 7 hours ago
South East London
Latcom Ltd
Salary: From £28,000 to £31,000 per annum
Posted: 7 hours ago
City, London
Client Server
Salary: £50k to £60k + bonus + benefits
Posted: 8 hours ago
London
Senitor Associates
Salary: £35000 per annum
Posted: 8 hours ago
UK
The Bridge Ltd
Salary: Market rates
Posted: 9 hours ago
Greater Manchester
Monarch Recruitment
Salary: £35000 to £40000 per annum - Excellent benefits
Posted: 9 hours ago
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: 9 hours ago
Northampton, Northamptonshire
Verticality Ltd
Salary: £21000 to £24000 per annum - excellent benefits including healthcare
Posted: 10 hours ago
Norfolk
Capita Resourcing - IT Resourcing
Salary: £18000 - £23000 per annum + Bonus
Posted: 10 hours ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £27,000 per annum + benefits
Posted: 10 hours ago
Faversham, Kent
1st Choice Computer Appointments Ltd
Salary: From £18,000 to £24,000 per annum
Posted: 11 hours ago
Glasgow, Lanarkshire
RM Education
Salary: £24k - £28k per annum + £1k bonus
Posted: 11 hours ago
London
Ampersand Consulting
Salary: £25000 - £35000 per annum + Great benefits
Posted: 12 hours ago
St. Albans, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 12 hours ago
Abingdon, Oxfordshire
RM Education
Salary: £24k - £28k per annum + £1k Bonus
Posted: 13 hours ago
Caerphilly, Mid Glamorgan
Apollo Solutions
Salary: £40000 - £50000 per annum + Bonus + Benefits
Posted: 13 hours ago
Leicestershire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £40000.00 per annum
Posted: 13 hours ago
City, London
Arrows Group
Salary: £32000 - £35000 per annum
Posted: 14 hours ago
Richmond, Surrey
Secure Virtual
Posted: 14 hours ago