The table below looks at the statistics for the Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Support Engineer
Rank 119 118 131
Rank change year-on-year
-1 +13
Permanent jobs requiring a Support Engineer 2656 2908 2437
As % of all permanent IT jobs located in the UK 2.42% 2.47% 2.24%
As % of the Job Titles category 2.56% 2.61% 2.37%
Number of salaries quoted 2313 2440 2095
Average salary £30,000 £30,500 £31,000
Average salary % change year-on-year
-1.63% -1.61%
90% offered a salary of more than £22,500 £22,175 £21,500
10% offered a salary of more than £47,500 £45,000 £45,000
UK excluding London average salary £28,000 £30,000 £30,000
% change year-on-year
-6.66% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103565 111265 102717
As % of all permanent IT jobs located in the UK 94.34% 94.52% 94.32%
Number of salaries quoted 85635 90958 85091
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer within the UK.

Support Engineer Salary Trend in the UK

Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Engineer over the 3 months to 28 July 2015 within the UK.

Support Engineer Salary Histogram in the UK

Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the UK over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -3 2505 £30,000 - 355
London +10 854 £35,000 - 119
South East -6 837 £31,000 +3.33% 90
Berkshire -5 268 £35,000 - 31
East of England -13 213 £30,000 -7.69% 30
Surrey +2 210 £32,500 +8.33% 15
South West -4 203 £26,750 -0.92% 30
City of London +13 159 £35,500 - 36
Hampshire +9 142 £26,000 -5.45% 12
Reading -7 139 £31,000 -8.82% 15
North West -11 131 £26,000 -11.86% 35
West Midlands +4 116 £27,500 -6.77% 18
Yorkshire -28 91 £26,750 -4.46% 16
Cambridgeshire +5 70 £36,500 -2.66% 11
Manchester -13 67 £26,000 -10.34% 20
Kent +33 66 £30,000 +9.09% 5
West Yorkshire -7 58 £28,000 - 6
Bristol -12 58 £27,500 -5.17% 11
East Midlands -17 55 £30,000 +9.09% 14
Hertfordshire -41 54 £30,000 - 12
Cambridge 0 52 £36,500 -6.41% 7
Farnborough -3 51 £26,000 -5.45% 3
Wiltshire -9 49 £27,000 +8.00% 5
Buckinghamshire -32 46 £27,500 +5.76% 7
Oxfordshire -10 45 £34,000 +11.47% 10
Gloucestershire +6 43 £27,000 +12.50% 4
Leeds -6 42 £28,000 -3.44% 5
Cheshire -4 41 £27,500 -15.38% 8
Bracknell -5 41 £33,000 -12.58% 1
Slough +8 36 £40,000 +15.10% 7

Support Engineer
Top 30 Related IT Skills

For the 6 months to 28 July 2015, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 3916 (68.81%) Windows
2 2479 (43.56%) Microsoft
3 2246 (39.47%) Active Directory
4 1769 (31.08%) VMware
5 1494 (26.25%) MS Exchange
6 1478 (25.97%) Windows Server 2008
7 1325 (23.28%) MS Excel
8 1239 (21.77%) Linux
9 1175 (20.65%) Cisco
10 1157 (20.33%) MS Office
11 1156 (20.31%) Firewall
12 1136 (19.96%) Windows Server 2012
13 1051 (18.47%) VMware Infrastructure
14 1013 (17.80%) TCP/IP
15 993 (17.45%) ITIL
16 992 (17.43%) SQL
17 966 (16.97%) Windows 7
18 955 (16.78%) Citrix
19 930 (16.34%) DNS
20 861 (15.13%) Microsoft Certification
21 846 (14.87%) Windows Server 2003
22 812 (14.27%) SQL Server
23 748 (13.14%) LAN
24 688 (12.09%) Exchange Server 2010
25 656 (11.53%) Finance
26 650 (11.42%) WAN
26 650 (11.42%) SLA
27 646 (11.35%) Windows 8
28 645 (11.33%) DHCP
29 625 (10.98%) Hyper-V

Support Engineer
Top Related IT Skills by Category

For the 6 months to 28 July 2015, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1494 (26.25%) MS Exchange
2 688 (12.09%) Exchange Server 2010
3 464 (8.15%) Exchange Server 2013
4 429 (7.54%) Exchange Server 2007
5 389 (6.84%) IIS
6 357 (6.27%) SharePoint
7 284 (4.99%) Lync
8 240 (4.22%) Exchange Server 2003
9 193 (3.39%) Tomcat
10 185 (3.25%) Blackberry Enterprise Server
11 172 (3.02%) Apache
12 92 (1.62%) JBoss
13 52 (0.91%) WebLogic
14 51 (0.90%) WebSphere
15 42 (0.74%) SharePoint 2010
16 37 (0.65%) Exchange Server 2000
17 35 (0.62%) SharePoint 2013
18 29 (0.51%) CMS
19 27 (0.47%) Lotus Domino
20 26 (0.46%) IBM Notes
Applications
1 1325 (23.28%) MS Excel
2 1157 (20.33%) MS Office
3 62 (1.09%) MS PowerPoint
4 23 (0.40%) MS Visio
5 19 (0.33%) Adobe Creative Suite
6 10 (0.18%) AutoCAD
7 9 (0.16%) MS Project
8 8 (0.14%) SOLIDWORKS
9 7 (0.12%) Revit
10 6 (0.11%) MicroStation
10 6 (0.11%) Solid Edge
10 6 (0.11%) PTC Creo
10 6 (0.11%) Siemens NX
10 6 (0.11%) Pro/ENGINEER
11 4 (0.070%) Photoshop
12 3 (0.053%) Abaqus
12 3 (0.053%) InDesign
13 2 (0.035%) HipChat
14 1 (0.018%) Adobe After Effects
14 1 (0.018%) Spreadsheet
Business Applications
1 39 (0.69%) Dynamics CRM
2 16 (0.28%) Remedy ITSM
3 14 (0.25%) RMDS
4 10 (0.18%) Dynamics GP
5 9 (0.16%) SAP Oil and Gas
6 6 (0.11%) SAP Business One
7 5 (0.088%) assyst
7 5 (0.088%) Dynamics AX
7 5 (0.088%) SAP SRM
8 4 (0.070%) Remedy AR System
9 3 (0.053%) Infor CRM
9 3 (0.053%) Tridion
9 3 (0.053%) Sage 200
10 2 (0.035%) BASE24
10 2 (0.035%) SAP CRM
10 2 (0.035%) Dynamics NAV
11 1 (0.018%) Retail-J
11 1 (0.018%) Cognos TM1
11 1 (0.018%) Line 500
11 1 (0.018%) GoldMine
Cloud Services
1 413 (7.26%) Office 365
2 101 (1.77%) SaaS
3 83 (1.46%) Amazon AWS
4 53 (0.93%) Microsoft Azure
5 43 (0.76%) IaaS
5 43 (0.76%) Cloud Computing
6 27 (0.47%) Google Apps
7 16 (0.28%) Mimecast
8 9 (0.16%) Amazon EC2
9 6 (0.11%) Yammer
10 5 (0.088%) PaaS
11 4 (0.070%) Google Drive
11 4 (0.070%) AWS CloudFormation
12 2 (0.035%) Amazon ELB
12 2 (0.035%) Amazon SQS
12 2 (0.035%) Amazon S3
12 2 (0.035%) Dropbox
12 2 (0.035%) Virtual Private Cloud
12 2 (0.035%) Google Analytics
13 1 (0.018%) Google Cloud Platform
Communications & Networking
1 1156 (20.31%) Firewall
2 1013 (17.80%) TCP/IP
3 930 (16.34%) DNS
4 748 (13.14%) LAN
5 650 (11.42%) WAN
6 645 (11.33%) DHCP
7 578 (10.16%) SAN
8 509 (8.94%) VPN
9 388 (6.82%) VoIP
10 355 (6.24%) Internet
11 278 (4.88%) Wireless
12 169 (2.97%) NAS
13 163 (2.86%) Cisco ASA
14 160 (2.81%) VLAN
15 131 (2.30%) MPLS
16 119 (2.09%) Cisco Nexus
17 107 (1.88%) BGP
18 101 (1.77%) Wi-Fi
19 95 (1.67%) OSPF
20 87 (1.53%) iSCSI
Database & Business Intelligence
1 812 (14.27%) SQL Server
2 173 (3.04%) MySQL
3 157 (2.76%) SQL Server 2008
4 115 (2.02%) SQL Server 2005
5 88 (1.55%) Oracle Database
6 75 (1.32%) Relational Database
7 56 (0.98%) PostgreSQL
8 40 (0.70%) SQL Server Reporting Services
9 35 (0.62%) SQL Server 2012
10 31 (0.54%) SQL Server Integration Services
11 25 (0.44%) Oracle Database 11g
12 21 (0.37%) DB2
12 21 (0.37%) Big Data
13 20 (0.35%) SQL Server 2000
14 18 (0.32%) Oracle Reports
14 18 (0.32%) Crystal Reports
14 18 (0.32%) SQL Server Analysis Services
15 17 (0.30%) RDBMS
15 17 (0.30%) BusinessObjects
15 17 (0.30%) Redis
Development Applications
1 63 (1.11%) JIRA
2 35 (0.62%) Visual Studio
3 33 (0.58%) Team Foundation Server
4 28 (0.49%) Git (software)
5 26 (0.46%) Subversion
6 21 (0.37%) Jenkins
7 17 (0.30%) Maven
8 13 (0.23%) TeamCity
9 9 (0.16%) NUnit
9 9 (0.16%) FitNesse
9 9 (0.16%) SoapUI
10 7 (0.12%) Ant
11 6 (0.11%) SonarQube
11 6 (0.11%) MSI
11 6 (0.11%) Oracle Forms
11 6 (0.11%) ClearCase
12 5 (0.088%) Eclipse
12 5 (0.088%) HP UFT
12 5 (0.088%) Apache Ivy
13 4 (0.070%) Hudson
General
1 656 (11.53%) Finance
2 270 (4.74%) Telecoms
3 128 (2.25%) Banking
4 102 (1.79%) Back Office
5 101 (1.77%) Retail
6 93 (1.63%) Marketing
7 78 (1.37%) Advertising
8 67 (1.18%) Manufacturing
9 64 (1.12%) Legal
10 62 (1.09%) French Language
10 62 (1.09%) German Language
11 56 (0.98%) Front Office
12 55 (0.97%) Publishing
13 44 (0.77%) Games
14 42 (0.74%) Electronics
15 38 (0.67%) Law
16 34 (0.60%) Financial Institution
17 27 (0.47%) Spanish Language
18 22 (0.39%) Investment Banking
19 18 (0.32%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 256 (4.50%) .NET
2 137 (2.41%) HTML
3 124 (2.18%) Web Services
4 123 (2.16%) XML
5 72 (1.27%) CSS
6 69 (1.21%) J2EE
7 65 (1.14%) ASP.NET
8 35 (0.62%) Application Packaging
9 29 (0.51%) SOAP
10 22 (0.39%) Software Packaging
11 21 (0.37%) FIX Protocol
11 21 (0.37%) JSP
12 19 (0.33%) JMS
13 18 (0.32%) COM
14 17 (0.30%) Middleware
15 16 (0.28%) REST
15 16 (0.28%) .NET Framework
15 16 (0.28%) Java EE
16 15 (0.26%) MSMQ
17 13 (0.23%) WCF
Miscellaneous
1 448 (7.87%) Blackberry
2 391 (6.87%) Data Centre
3 390 (6.85%) Analytical Skills
4 214 (3.76%) Computer Science
5 133 (2.34%) Clustering
6 118 (2.07%) Management Information System
7 109 (1.92%) Video Conferencing
8 101 (1.77%) Replication
8 101 (1.77%) iPhone
9 94 (1.65%) Enterprise Software
10 69 (1.21%) iPad
11 61 (1.07%) Fat Client
11 61 (1.07%) Thin Client
12 54 (0.95%) Mathematics
13 50 (0.88%) Hedge funds
14 42 (0.74%) Client/Server
15 34 (0.60%) Statistics
16 33 (0.58%) EqualLogic
17 27 (0.47%) PDA
18 24 (0.42%) Mobile App
Operating Systems
1 3916 (68.81%) Windows
2 1478 (25.97%) Windows Server 2008
3 1239 (21.77%) Linux
4 1136 (19.96%) Windows Server 2012
5 966 (16.97%) Windows 7
6 846 (14.87%) Windows Server 2003
7 646 (11.35%) Windows 8
8 546 (9.59%) Windows XP
9 459 (8.07%) UNIX
10 281 (4.94%) Mac OS X
11 221 (3.88%) Red Hat Enterprise Linux
12 200 (3.51%) Android
13 167 (2.93%) Windows Vista
14 149 (2.62%) Apple iOS
15 120 (2.11%) CentOS
16 93 (1.63%) Mac OS
17 77 (1.35%) Solaris
18 72 (1.27%) Windows 2000 Server
19 58 (1.02%) Ubuntu
20 44 (0.77%) Debian
Processes & Methodologies
1 993 (17.45%) ITIL
2 350 (6.15%) Service Delivery
3 203 (3.57%) Incident Management
4 187 (3.29%) Problem Management
5 170 (2.99%) Mentoring
6 165 (2.90%) Change Management
7 153 (2.69%) Root Cause Analysis
8 140 (2.46%) CRM
9 138 (2.42%) Migration
10 131 (2.30%) Disaster Recovery
10 131 (2.30%) Service Management
11 128 (2.25%) Project Management
11 128 (2.25%) Time Management
12 117 (2.06%) Load Balancing
13 113 (1.99%) Network Management
14 92 (1.62%) Configuration Management
15 87 (1.53%) E-Commerce
16 80 (1.41%) Agile Software Development
17 77 (1.35%) Line Management
18 72 (1.27%) Information Security
Programming Languages
1 992 (17.43%) SQL
2 337 (5.92%) Java
3 233 (4.09%) PowerShell
4 213 (3.74%) Perl
5 196 (3.44%) C
6 177 (3.11%) Python
7 141 (2.48%) JavaScript
8 132 (2.32%) C#
9 104 (1.83%) Bash Shell
9 104 (1.83%) PHP
10 93 (1.63%) T-SQL
11 84 (1.48%) C++
12 73 (1.28%) Shell Script
13 64 (1.12%) VB
14 48 (0.84%) VBScript
15 47 (0.83%) Ruby
16 41 (0.72%) PL/SQL
17 23 (0.40%) Korn
18 16 (0.28%) VBA
19 14 (0.25%) AWK
Qualifications
1 861 (15.13%) Microsoft Certification
2 572 (10.05%) Degree
3 563 (9.89%) Cisco Certification
4 504 (8.86%) MCSE
5 475 (8.35%) CCNA
6 368 (6.47%) MCP
7 292 (5.13%) MCITP
8 271 (4.76%) MCSA
9 255 (4.48%) Security Cleared
10 184 (3.23%) CCNP
11 154 (2.71%) SC Cleared
12 120 (2.11%) VMware Certified Professional (VCP)
13 118 (2.07%) MCTS
14 108 (1.90%) ITIL Certification
15 104 (1.83%) A+ Certification
16 98 (1.72%) DV Cleared
17 53 (0.93%) ITIL Foundation Certificate
18 47 (0.83%) Citrix Certification
19 42 (0.74%) CCA
20 38 (0.67%) Network+ Certification
Quality Assurance & Compliance
1 650 (11.42%) SLA
2 80 (1.41%) QA
3 36 (0.63%) ISO/IEC 27001
3 36 (0.63%) PCI DSS
4 14 (0.25%) Sarbanes-Oxley
5 9 (0.16%) GPG13
6 6 (0.11%) ISO 9001
7 4 (0.070%) HL7
7 4 (0.070%) DICOM
8 2 (0.035%) ISO 8583
8 2 (0.035%) ISO 9000
9 1 (0.018%) COBIT
9 1 (0.018%) GMP
9 1 (0.018%) PMBOK
System Software
1 2246 (39.47%) Active Directory
2 1051 (18.47%) VMware Infrastructure
3 625 (10.98%) Hyper-V
4 283 (4.97%) vSphere
5 251 (4.41%) XenApp
6 133 (2.34%) Terminal Services
7 112 (1.97%) VMware ESXi
8 111 (1.95%) VMware ESX
9 105 (1.85%) XenDesktop
10 58 (1.02%) XenServer
11 57 (1.00%) Terminal Server
12 48 (0.84%) vCloud
13 40 (0.70%) Citrix Presentation Server
14 39 (0.69%) VMware Workstation
15 38 (0.67%) VMware Server
16 30 (0.53%) Firmware
17 29 (0.51%) Microsoft App-V
18 25 (0.44%) Xen
19 24 (0.42%) Squid
20 18 (0.32%) Forefront TMG
Systems Management
1 402 (7.06%) SCCM
2 149 (2.62%) SCOM
3 132 (2.32%) Backup Exec
4 113 (1.99%) WSUS
5 101 (1.77%) Nagios
6 51 (0.90%) Puppet
7 38 (0.67%) EMC NetWorker
8 31 (0.54%) Norton AntiVirus
9 29 (0.51%) NetBackup
10 26 (0.46%) Opscode Chef
11 25 (0.44%) SCVMM
11 25 (0.44%) HP SIM
12 23 (0.40%) Tivoli
12 23 (0.40%) McAfee ePO
12 23 (0.40%) FortiGate
13 19 (0.33%) ZABBIX
14 18 (0.32%) Cacti
15 16 (0.28%) Opsview
16 15 (0.26%) logstash
16 15 (0.26%) Casper Suite
Vendors
1 2479 (43.56%) Microsoft
2 1769 (31.08%) VMware
3 1175 (20.65%) Cisco
4 955 (16.78%) Citrix
5 497 (8.73%) HP
6 449 (7.89%) Oracle
7 341 (5.99%) Apple
8 239 (4.20%) Juniper
9 238 (4.18%) Red Hat
10 218 (3.83%) Dell
11 171 (3.00%) Symantec
12 157 (2.76%) Avaya
13 133 (2.34%) NetApp
14 128 (2.25%) F5
15 127 (2.23%) CheckPoint
16 115 (2.02%) IBM
17 96 (1.69%) EMC
18 88 (1.55%) SolarWinds
19 84 (1.48%) Veeam
20 82 (1.44%) Bloomberg
London
Jonothan Bosworth
Salary: From £18,000 to £22,000 per annum
Posted: 44 minutes ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £42500 - £47000 per annum + ben
Posted: 1 hour ago
Reading, Berkshire
EXCELerate
Salary: Up to £32k, Pension, Health Insurance
Posted: 1 hour ago
Hereford, Herefordshire
Hoople Ltd
Salary: From £27,540 to £34,680 per annum
Posted: 1 hour ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £270 - £275 per day
Posted: 2 hours ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £20000 - £26000 per annum + Fantastic Base+Benefits
Posted: 2 hours ago
Guildford, Surrey
set2recruit
Salary: Up to £60,000 per annum + bonus + car allowance + benefits
Posted: 2 hours ago
City, London
Polar Recruitment
Salary: £28000 - £32000 per annum + benefits
Posted: 2 hours ago
City, London
Polar Recruitment
Salary: £32000 - £42000 per annum + benefits
Posted: 2 hours ago
Guildford, Surrey
set2recruit
Salary: Up to £32,000 per annum + bonus + benefits
Posted: 2 hours ago
Coventry, West Midlands (County)
Net Talent
Posted: 3 hours ago
Portsmouth, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £26000 per annum + benefits
Posted: 3 hours ago
Gloucestershire
Ampersand Consulting
Salary: £27000 per annum
Posted: 4 hours ago
Exeter, Devon
Experis Ltd
Posted: 6 hours ago
West London
Bridge Noble
Salary: £20000 - £26000 per annum + benefits
Posted: 14 hours ago
Coventry, West Midlands (County)
Searchability
Salary: £28000 - £32000 per annum
Posted: 14 hours ago
Lisburn, County Antrim
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £35000.00 per annum
Posted: 16 hours ago
Chatham, Kent
Oscar Associates (UK) Ltd
Salary: £30000 - £40000 per annum
Posted: 16 hours ago
Barnet, Hertfordshire
Asset Resourcing Ltd
Salary: £38000 - £45000 per annum
Posted: 16 hours ago
Chatham, Kent
Oscar Associates (UK) Ltd
Salary: £20000 - £26000 per annum
Posted: 16 hours ago