The first table below looks at the demand for the Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Support Engineer
Rank 121 115 128
Rank change year-on-year
-6 +13
Permanent jobs requiring a Support Engineer 2871 2663 2626
As % of all permanent IT jobs located in the UK 2.37% 2.39% 2.09%
As % of the Job Titles category 2.51% 2.53% 2.20%
Number of salaries quoted 2417 2262 2349
Average salary £30,000 £31,500 £31,000
Average salary % change year-on-year
-4.76% +1.61%
90% offered a salary of more than £22,000 £21,500 £21,500
10% offered a salary of more than £45,000 £46,000 £45,000
UK excluding London average salary £30,000 £30,000 £30,000
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
114444 105272 119153
As % of all permanent IT jobs located in the UK 94.52% 94.68% 94.80%
Number of salaries quoted 92735 87604 102132
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer within the UK.

Support Engineer Salary Trend in the UK

Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Engineer over the 3 months to 17 April 2014 within the UK.

Support Engineer Salary Histogram in the UK

Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the UK over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -4 2747 £30,000 -4.76% 325
South East -17 882 £30,000 -11.76% 95
London +19 879 £34,000 -5.88% 95
Berkshire -14 340 £35,000 - 33
East of England +2 291 £33,000 +15.78% 36
North West +49 202 £31,500 +8.62% 26
City of London -19 194 £37,500 -6.25% 23
Surrey -2 173 £28,500 -6.55% 18
South West +15 163 £25,500 -5.55% 25
Reading -9 153 £35,000 - 11
Hampshire +15 143 £27,500 -9.83% 14
Yorkshire -41 126 £26,000 -2.80% 15
Manchester +48 124 £28,000 -3.44% 18
West Midlands 0 100 £27,500 +19.56% 15
Cambridgeshire +2 97 £34,000 +11.47% 14
Hertfordshire +5 89 £31,500 +12.50% 11
Bracknell -4 72 £40,000 +31.14% 9
Cambridge +3 71 £34,000 +9.67% 13
East Midlands -24 71 £30,000 +20.00% 12
West Yorkshire -60 63 £23,000 -13.20% 13
Bristol +17 58 £26,500 -17.18% 5
Oxfordshire -20 55 £27,500 +5.76% 8
Buckinghamshire -21 55 £24,000 -26.15% 8
Scotland -45 53 £25,750 -12.71% 11
Bedfordshire +4 48 £35,000 +40.00% 5
Southampton +23 46 £25,000 +3.09% 1
South Yorkshire +4 44 £29,900 +10.74% 2
Sheffield +17 43 £29,900 +23.80% 1
West Sussex +16 40 £27,500 -15.38% 5
Leeds -39 38 £28,000 -6.66% 8

Support Engineer
Top 30 Related IT Skills

For the 6 months to 17 April 2014, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 3445 (66.67%) Windows
2 2235 (43.26%) Microsoft
3 1947 (37.68%) Active Directory
4 1420 (27.48%) Windows Server 2008
5 1386 (26.82%) VMware
6 1289 (24.95%) MS Exchange
7 1230 (23.80%) MS Excel
8 1160 (22.45%) Linux
9 1083 (20.96%) SQL
10 1064 (20.59%) Windows Server 2003
11 910 (17.61%) TCP/IP
12 905 (17.51%) Cisco
12 905 (17.51%) Firewall
13 899 (17.40%) MS Office
14 871 (16.86%) VMware Infrastructure
15 868 (16.80%) Citrix
16 850 (16.45%) Microsoft Certification
16 850 (16.45%) Windows 7
17 822 (15.91%) SQL Server
18 763 (14.77%) ITIL
19 740 (14.32%) DNS
20 672 (13.01%) Windows XP
21 649 (12.56%) UNIX
22 629 (12.17%) Degree
23 590 (11.42%) LAN
24 564 (10.92%) Exchange Server 2010
25 541 (10.47%) Finance
26 521 (10.08%) DHCP
27 518 (10.03%) VPN
28 513 (9.93%) SAN

Support Engineer
Top Related IT Skills by Category

For the 6 months to 17 April 2014, IT jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1289 (24.95%) MS Exchange
2 564 (10.92%) Exchange Server 2010
3 388 (7.51%) SharePoint
4 377 (7.30%) Exchange Server 2007
5 356 (6.89%) IIS
6 330 (6.39%) Exchange Server 2003
7 194 (3.75%) Exchange Server 2013
8 166 (3.21%) Blackberry Enterprise Server
9 157 (3.04%) Apache
10 117 (2.26%) Tomcat
11 111 (2.15%) Lync
12 69 (1.34%) Lotus Domino
13 66 (1.28%) SharePoint 2010
14 43 (0.83%) CMS
15 40 (0.77%) WebLogic
16 39 (0.75%) WebSphere
17 36 (0.70%) IBM Notes
18 32 (0.62%) Exchange Server 2000
19 29 (0.56%) WordPress
20 28 (0.54%) Drupal
Applications
1 1230 (23.80%) MS Excel
2 899 (17.40%) MS Office
3 47 (0.91%) MS PowerPoint
4 44 (0.85%) MS Visio
5 14 (0.27%) Windchill
6 11 (0.21%) FastStats
7 10 (0.19%) MS Project
8 6 (0.12%) Acrobat
8 6 (0.12%) PowerPivot
9 4 (0.077%) Photoshop
10 2 (0.039%) InfoPath
11 1 (0.019%) MicroStation
11 1 (0.019%) ProjectWise
11 1 (0.019%) Solid Edge
11 1 (0.019%) AutoCAD
11 1 (0.019%) S-PLUS
11 1 (0.019%) InDesign
11 1 (0.019%) Adobe Premiere
Business Applications
1 56 (1.08%) Dynamics CRM
2 15 (0.29%) Temenos T24
3 14 (0.27%) Dynamics AX
4 13 (0.25%) Dynamics NAV
5 10 (0.19%) Sage 1000
6 9 (0.17%) Oracle EBS
7 8 (0.15%) SalesLogix
8 6 (0.12%) Remedy ITSM
8 6 (0.12%) Adaptiv
8 6 (0.12%) Eikon
9 5 (0.097%) RMDS
9 5 (0.097%) Advent Portfolio Exchange
10 4 (0.077%) Advent Moxy
10 4 (0.077%) KANA IQ
11 3 (0.058%) Visualfiles
11 3 (0.058%) SAP Business One
11 3 (0.058%) Magento
11 3 (0.058%) Line 500
12 2 (0.039%) Documaker
12 2 (0.039%) IntelliMatch
Cloud Services
1 125 (2.42%) Office 365
2 64 (1.24%) SaaS
3 40 (0.77%) Amazon AWS
4 38 (0.74%) Cloud Computing
5 31 (0.60%) Microsoft Azure
6 29 (0.56%) Google Apps
7 12 (0.23%) IaaS
8 9 (0.17%) Amazon EC2
9 8 (0.15%) Route 53
9 8 (0.15%) Amazon ELB
10 5 (0.097%) IBM SmartCloud
11 3 (0.058%) PaaS
12 2 (0.039%) GitHub
Communications & Networking
1 910 (17.61%) TCP/IP
2 905 (17.51%) Firewall
3 740 (14.32%) DNS
4 590 (11.42%) LAN
5 521 (10.08%) DHCP
6 518 (10.03%) VPN
7 513 (9.93%) SAN
8 505 (9.77%) WAN
9 396 (7.66%) Internet
10 291 (5.63%) VoIP
11 238 (4.61%) Wireless
12 158 (3.06%) VLAN
13 112 (2.17%) iSCSI
14 110 (2.13%) NAS
15 98 (1.90%) Wi-Fi
16 96 (1.86%) MPLS
17 94 (1.82%) Network Security
18 82 (1.59%) BGP
19 81 (1.57%) Cisco ASA
20 77 (1.49%) SSL
Database & Business Intelligence
1 822 (15.91%) SQL Server
2 237 (4.59%) MySQL
3 219 (4.24%) SQL Server 2008
4 151 (2.92%) Relational Database
5 127 (2.46%) SQL Server 2005
6 70 (1.35%) SQL Server 2012
7 65 (1.26%) Oracle Database
8 57 (1.10%) RDBMS
9 41 (0.79%) SQL Server 2000
10 36 (0.70%) DB2
11 34 (0.66%) MS Access
12 28 (0.54%) Crystal Reports
13 26 (0.50%) Oracle Reports
13 26 (0.50%) SQL Server Reporting Services
14 19 (0.37%) SQLPlus
15 18 (0.35%) Oracle Database 11g
16 13 (0.25%) PostgreSQL
17 11 (0.21%) SQL Server Integration Services
18 10 (0.19%) Pentaho
19 8 (0.15%) MongoDB
Development Applications
1 42 (0.81%) Visual Studio
2 28 (0.54%) JIRA
3 27 (0.52%) Subversion
4 18 (0.35%) Git (software)
4 18 (0.35%) Ant
5 13 (0.25%) Jenkins
6 11 (0.21%) VSS/SourceSafe
7 9 (0.17%) Eclipse
8 8 (0.15%) Hudson
9 6 (0.12%) QuickTest Pro
10 5 (0.097%) InstallShield
10 5 (0.097%) LabVIEW
10 5 (0.097%) SQL Server Management Studio (SSMS)
11 4 (0.077%) Team Foundation Server
11 4 (0.077%) PEAR
11 4 (0.077%) DbUnit
11 4 (0.077%) PHPUnit
11 4 (0.077%) Mockito
11 4 (0.077%) Maven
11 4 (0.077%) SilkTest
General
1 541 (10.47%) Finance
2 366 (7.08%) Telecoms
3 122 (2.36%) Banking
4 112 (2.17%) Retail
5 111 (2.15%) French Language
6 96 (1.86%) German Language
7 75 (1.45%) Legal
8 67 (1.30%) Marketing
9 65 (1.26%) Back Office
10 59 (1.14%) Advertising
11 50 (0.97%) Manufacturing
12 44 (0.85%) Financial Institution
13 40 (0.77%) Billing
14 36 (0.70%) Italian Language
15 35 (0.68%) Spanish Language
16 33 (0.64%) Law
17 29 (0.56%) Investment Banking
18 26 (0.50%) Front Office
19 25 (0.48%) Electronics
20 20 (0.39%) Publishing
Libraries, Frameworks & Software Standards
1 274 (5.30%) .NET
2 160 (3.10%) HTML
3 159 (3.08%) XML
4 136 (2.63%) Web Services
5 69 (1.34%) ASP.NET
6 63 (1.22%) CSS
7 53 (1.03%) J2EE
8 35 (0.68%) LAMP
9 34 (0.66%) .NET Framework
9 34 (0.66%) COM
10 30 (0.58%) Middleware
11 25 (0.48%) Ajax
12 16 (0.31%) Spring
13 15 (0.29%) Hibernate
13 15 (0.29%) WebSphere MQ
13 15 (0.29%) SOAP
14 14 (0.27%) XHTML
15 13 (0.25%) ActiveMQ
15 13 (0.25%) REST
16 12 (0.23%) Java EE
Miscellaneous
1 376 (7.28%) Blackberry
2 227 (4.39%) Computer Science
3 202 (3.91%) Clustering
4 91 (1.76%) Enterprise Software
5 80 (1.55%) Management Information System
6 74 (1.43%) Mathematics
7 60 (1.16%) iPhone
8 59 (1.14%) Replication
9 56 (1.08%) iPad
10 47 (0.91%) Hedge funds
11 43 (0.83%) Client/Server
12 41 (0.79%) Video Conferencing
13 40 (0.77%) Statistics
14 37 (0.72%) Firmware
15 33 (0.64%) Open Source
16 28 (0.54%) Thin Client
16 28 (0.54%) Fat Client
17 23 (0.45%) Physics
17 23 (0.45%) EFT
18 22 (0.43%) CMDB
Operating Systems
1 3445 (66.67%) Windows
2 1420 (27.48%) Windows Server 2008
3 1160 (22.45%) Linux
4 1064 (20.59%) Windows Server 2003
5 850 (16.45%) Windows 7
6 672 (13.01%) Windows XP
7 649 (12.56%) UNIX
8 458 (8.86%) Windows Server 2012
9 391 (7.57%) Windows 8
10 168 (3.25%) Windows Vista
11 162 (3.14%) Mac OS X
12 157 (3.04%) Solaris
13 92 (1.78%) Red Hat Enterprise Linux
14 91 (1.76%) Android
15 86 (1.66%) CentOS
16 85 (1.65%) Windows 2000 Server
17 78 (1.51%) Mac OS
18 73 (1.41%) Apple iOS
18 73 (1.41%) Windows 2000
19 58 (1.12%) Ubuntu
Processes & Methodologies
1 763 (14.77%) ITIL
2 211 (4.08%) Problem Management
3 209 (4.04%) Disaster Recovery
4 170 (3.29%) Change Management
5 169 (3.27%) Service Delivery
6 155 (3.00%) Service Management
7 154 (2.98%) CRM
8 142 (2.75%) Incident Management
9 139 (2.69%) Project Management
9 139 (2.69%) Migration
10 113 (2.19%) Root Cause Analysis
11 104 (2.01%) Time Management
12 87 (1.68%) E-Commerce
13 85 (1.65%) Change Control
14 77 (1.49%) Performance Monitoring
15 75 (1.45%) Software Engineering
16 72 (1.39%) Load Balancing
17 68 (1.32%) Configuration Management
18 67 (1.30%) Release Management
19 62 (1.20%) Network Management
Programming Languages
1 1083 (20.96%) SQL
2 322 (6.23%) Java
3 165 (3.19%) JavaScript
4 164 (3.17%) PowerShell
5 150 (2.90%) C#
6 140 (2.71%) Perl
6 140 (2.71%) PHP
7 120 (2.32%) C
8 104 (2.01%) VB
9 99 (1.92%) Shell Script
10 98 (1.90%) C++
11 94 (1.82%) Python
12 74 (1.43%) VBScript
13 61 (1.18%) T-SQL
14 54 (1.05%) Bash Shell
15 52 (1.01%) VB.NET
16 28 (0.54%) VBA
17 24 (0.46%) Ruby
17 24 (0.46%) Korn
18 22 (0.43%) AWK
Qualifications
1 850 (16.45%) Microsoft Certification
2 629 (12.17%) Degree
3 500 (9.68%) MCSE
4 450 (8.71%) Cisco Certification
5 378 (7.32%) MCP
6 366 (7.08%) CCNA
7 263 (5.09%) MCSA
8 237 (4.59%) MCITP
8 237 (4.59%) Security Cleared
9 172 (3.33%) CCNP
10 148 (2.86%) MCTS
11 145 (2.81%) SC Cleared
12 110 (2.13%) VMware Certified Professional (VCP)
13 78 (1.51%) Citrix Certification
14 71 (1.37%) DV Cleared
15 62 (1.20%) ITIL Certification
16 54 (1.05%) CCA
17 45 (0.87%) CCSA
18 44 (0.85%) A+ Certification
19 32 (0.62%) MCDST
Quality Assurance & Compliance
1 481 (9.31%) SLA
2 60 (1.16%) QA
3 41 (0.79%) ISO 9001
4 19 (0.37%) ISO/IEC 27001
5 10 (0.19%) PCI DSS
6 5 (0.097%) BS7799
7 4 (0.077%) Sarbanes-Oxley
8 3 (0.058%) HL7
9 2 (0.039%) ISO/IEC 17799
9 2 (0.039%) DO-178B
9 2 (0.039%) DO-254
10 1 (0.019%) Solvency II
10 1 (0.019%) GAMP
10 1 (0.019%) JSP 440
System Software
1 1947 (37.68%) Active Directory
2 871 (16.86%) VMware Infrastructure
3 422 (8.17%) Hyper-V
4 295 (5.71%) XenApp
5 275 (5.32%) vSphere
6 147 (2.84%) XenDesktop
7 136 (2.63%) VMware ESX
8 130 (2.52%) Terminal Services
9 90 (1.74%) XenServer
10 67 (1.30%) VMware ESXi
11 35 (0.68%) ISA Server
12 32 (0.62%) Microsoft App-V
13 28 (0.54%) Forefront TMG
14 24 (0.46%) Xen
15 23 (0.45%) Terminal Server
16 22 (0.43%) Citrix Presentation Server
17 17 (0.33%) NFS
18 15 (0.29%) VMware Server
19 14 (0.27%) UAG
20 12 (0.23%) NDS
Systems Management
1 299 (5.79%) SCCM
2 226 (4.37%) Backup Exec
3 174 (3.37%) SCOM
4 130 (2.52%) WSUS
5 91 (1.76%) NetBackup
6 83 (1.61%) Norton AntiVirus
7 64 (1.24%) Nagios
8 40 (0.77%) McAfee ePO
9 37 (0.72%) Plesk
10 29 (0.56%) ARCserve
11 28 (0.54%) EMC NetWorker
12 25 (0.48%) SCVMM
13 23 (0.45%) Tivoli
14 22 (0.43%) Systems Management Server (SMS)
14 22 (0.43%) Puppet
14 22 (0.43%) Symantec Enterprise Vault
15 19 (0.37%) Cisco CUCM
16 15 (0.29%) SCSM
17 13 (0.25%) Opscode Chef
17 13 (0.25%) Cisco UCCX
Vendors
1 2235 (43.26%) Microsoft
2 1386 (26.82%) VMware
3 905 (17.51%) Cisco
4 868 (16.80%) Citrix
5 404 (7.82%) Oracle
6 392 (7.59%) HP
7 250 (4.84%) Symantec
8 187 (3.62%) Red Hat
9 180 (3.48%) Apple
10 179 (3.46%) Juniper
11 143 (2.77%) Dell
12 131 (2.54%) McAfee
13 118 (2.28%) CheckPoint
14 105 (2.03%) NetApp
15 98 (1.90%) EMC
16 90 (1.74%) Sun
17 88 (1.70%) Avaya
18 85 (1.65%) SolarWinds
19 74 (1.43%) WatchGuard
19 74 (1.43%) IBM
London
CACI Network Services
Salary: From £30,000 to £45,000 per annum Bonus, benefits and training
Posted: 1 hour ago
Farnborough, Hampshire
Oscar Associates (UK) Ltd
Salary: £20000 - £28000 per annum + Benefits
Posted: 2 hours ago
London
ITF Solutions
Salary: £45000 - £48500 per annum
Posted: 2 hours ago
Harlow, Essex
Greywood Associates Limited
Salary: £30000 - £34000 per annum + bens
Posted: 2 hours ago
City, London
Burns Sheehan
Salary: £25000 - £30000 per annum + benefits
Posted: 2 hours ago
Leamington Spa, Warwickshire
Sega Europe
Salary: Competitive, Depending on Experience
Posted: 3 hours ago
Reading, Berkshire
Evolution Recruitment Solutions
Salary: 30000 - 45000
Posted: 4 hours ago
Berkshire
Computer People
Salary: £45000.00 - £55000.00 per annum
Posted: 4 hours ago
Manchester, Lancashire
Evolution Recruitment Solutions
Salary: 20,000 - 25,000
Posted: 4 hours ago
Gloucester, Gloucestershire
Executive Recruitment Services (ERS)
Salary: £30000 - £33000 per annum
Posted: 5 hours ago
Cambridge, Cambridgeshire
Oscar Associates (UK) Ltd
Salary: £18000 - £24000 per annum + Benefits
Posted: 5 hours ago
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £20000 - £30000 per annum + Benefits
Posted: 5 hours ago
Brierley Hill, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 5 hours ago
Nottingham, Nottinghamshire
Senitor Associates
Salary: £25000 - £33000 per annum + benefits
Posted: 18 hours ago
Bromsgrove, Worcestershire
Senitor Associates
Salary: £20000 - £25000 per annum + benefits
Posted: 18 hours ago
Scunthorpe, South Humberside
Senitor Associates
Salary: £18000 - £22000 per annum + benefits
Posted: 18 hours ago
Truro, Cornwall
Roc Search
Salary: £20000 - £25000 per annum
Posted: 19 hours ago
Central London / West End
Stafford-Sharp Associates
Salary: From £20,000 to £26,000 per annum
Posted: 19 hours ago
Cheltenham, Gloucestershire
Evolution Recruitment Solutions
Salary: 20,000 - 28,000
Posted: 19 hours ago
London
Cooper Lomaz Recruitment Ltd
Salary: £25k - 30k per year
Posted: 19 hours ago