IT Support Engineer Jobs in Wales

IT Support Engineer
UK > Wales

The median IT Support Engineer salary in Wales is £27,500 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 80 129 131
Rank change year-on-year +49 +2 -58
Permanent jobs requiring an IT Support Engineer 38 2 11
As % of all permanent jobs advertised in Wales 1.87% 0.12% 0.58%
As % of the Job Titles category 2.02% 0.14% 0.61%
Number of salaries quoted 28 2 11
10th Percentile £21,000 £27,125 £26,000
25th Percentile £22,563 £28,438 £26,875
Median annual salary (50th Percentile) £27,500 £31,250 £32,500
Median % change year-on-year -12.00% -3.85% +18.18%
75th Percentile £28,750 £33,438 £34,000
90th Percentile £32,200 £34,375 -
UK median annual salary £30,000 £32,500 £31,000
% change year-on-year -7.69% +4.84% +3.33%

All Permanent IT Job Vacancies
Wales

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wales with a recognized job title 1,880 1,443 1,813
% of permanent jobs with a recognized job title 92.57% 85.94% 94.87%
Number of salaries quoted 1,272 828 1,147
10th Percentile £26,250 £26,537 £30,000
25th Percentile £32,500 £35,000 £37,000
Median annual salary (50th Percentile) £45,000 £45,000 £47,500
Median % change year-on-year - -5.26% +11.76%
75th Percentile £57,500 £61,250 £62,500
90th Percentile £70,000 £72,500 £75,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Engineer
Job Vacancy Trend in Wales

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for IT Support Engineer in Wales

IT Support Engineer
Salary Trend in Wales

3-month moving average salary quoted in jobs citing IT Support Engineer in Wales.

Salary trend for IT Support Engineer in Wales

IT Support Engineer
Salary Histogram in Wales

Salary distribution for jobs citing IT Support Engineer in Wales over the 6 months to 5 May 2024.

Salary histogram for IT Support Engineer in Wales

IT Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Wales region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North Wales - 24 £27,500 -
South Wales +10 8 £30,000 -14.29% 5
Mid Wales - 4 £22,500 -
West Wales +8 2 £23,000 -16.36% 5
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Wales

For the 6 months to 5 May 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region featuring IT Support Engineer in the job title.

1 25 (65.79%) Microsoft
2 23 (60.53%) Microsoft 365
3 20 (52.63%) Customer Service
4 17 (44.74%) Social Skills
5 15 (39.47%) Active Directory
6 14 (36.84%) Problem-Solving
7 11 (28.95%) Infrastructure Engineering
8 9 (23.68%) Azure
8 9 (23.68%) Windows
8 9 (23.68%) SLA
8 9 (23.68%) Windows Server
9 7 (18.42%) Continuous Improvement
10 6 (15.79%) Meraki
10 6 (15.79%) Management Information System
10 6 (15.79%) Project Delivery
11 5 (13.16%) Customer-Centric Approach
11 5 (13.16%) Proactive Monitoring
11 5 (13.16%) Customer-Centricity
11 5 (13.16%) Manufacturing
11 5 (13.16%) Internet
11 5 (13.16%) DNS
11 5 (13.16%) DHCP
11 5 (13.16%) Web Design
12 4 (10.53%) CCTV
12 4 (10.53%) TCP/IP
12 4 (10.53%) Microsoft Excel
12 4 (10.53%) A+ Certification
12 4 (10.53%) Salesforce
13 3 (7.89%) Disaster Recovery
13 3 (7.89%) Firewall

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.89%) Confluence
1 3 (7.89%) Jupyter
1 3 (7.89%) SharePoint
Applications
1 4 (10.53%) Microsoft Excel
2 3 (7.89%) Microsoft Office
Business Applications
1 1 (2.63%) Dynamics AX
1 1 (2.63%) Dynamics CRM
Cloud Services
1 23 (60.53%) Microsoft 365
2 9 (23.68%) Azure
3 3 (7.89%) Entra ID
4 2 (5.26%) Power Platform
5 1 (2.63%) Dynamics 365
Communications & Networking
1 5 (13.16%) DHCP
1 5 (13.16%) DNS
1 5 (13.16%) Internet
2 4 (10.53%) TCP/IP
3 3 (7.89%) Firewall
3 3 (7.89%) WAN
4 2 (5.26%) SD-WAN
4 2 (5.26%) VoIP
4 2 (5.26%) Wi-Fi
4 2 (5.26%) Wireless
5 1 (2.63%) LAN
Database & Business Intelligence
1 3 (7.89%) Metabase
2 1 (2.63%) Power BI
Development Applications
1 3 (7.89%) JIRA
1 3 (7.89%) Visual Studio Code
General
1 17 (44.74%) Social Skills
2 5 (13.16%) Manufacturing
Miscellaneous
1 6 (15.79%) Management Information System
2 4 (10.53%) CCTV
3 3 (7.89%) Raspberry Pi
4 1 (2.63%) Hybrid Cloud
4 1 (2.63%) Life Science
4 1 (2.63%) Self-Motivation
Operating Systems
1 9 (23.68%) Windows
1 9 (23.68%) Windows Server
2 3 (7.89%) Linux
2 3 (7.89%) Windows 7
3 1 (2.63%) Android
3 1 (2.63%) Apple iOS
3 1 (2.63%) Mac OS
3 1 (2.63%) Windows 10
3 1 (2.63%) Windows Server 2019
Processes & Methodologies
1 20 (52.63%) Customer Service
2 14 (36.84%) Problem-Solving
3 11 (28.95%) Infrastructure Engineering
4 7 (18.42%) Continuous Improvement
5 6 (15.79%) Project Delivery
6 5 (13.16%) Customer-Centric Approach
6 5 (13.16%) Customer-Centricity
6 5 (13.16%) Proactive Monitoring
6 5 (13.16%) Web Design
7 3 (7.89%) Data Privacy
7 3 (7.89%) Disaster Recovery
7 3 (7.89%) Logistics
7 3 (7.89%) Network Management
8 2 (5.26%) Asset Management
8 2 (5.26%) Decision-Making
8 2 (5.26%) Incident Management
8 2 (5.26%) Knowledge Management
8 2 (5.26%) Mathematics
9 1 (2.63%) ITIL
9 1 (2.63%) Migration
Programming Languages
1 3 (7.89%) SQL
Qualifications
1 4 (10.53%) A+ Certification
2 2 (5.26%) CCNA
2 2 (5.26%) Cisco Certification
Quality Assurance & Compliance
1 9 (23.68%) SLA
2 1 (2.63%) ISO/IEC 27001
System Software
1 15 (39.47%) Active Directory
2 3 (7.89%) VMware Infrastructure
Systems Management
1 2 (5.26%) Microsoft Intune
Vendors
1 25 (65.79%) Microsoft
2 6 (15.79%) Meraki
3 4 (10.53%) Salesforce
4 3 (7.89%) Veeam
4 3 (7.89%) VMware
5 2 (5.26%) Cisco