The table below looks at the statistics for SLA skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 47 41 67
Rank change year-on-year
-6 +26
Permanent jobs citing SLA 63 69 34
As % of all permanent IT jobs located in Wales 4.48% 5.13% 2.65%
As % of the Quality Assurance & Compliance category 50.00% 43.40% 23.94%
Number of salaries quoted 54 54 29
Average salary £37,500 £34,000 £37,500
Average salary % change year-on-year
+10.29% -9.33%
90% offered a salary of more than £20,000 £21,800 £28,700
10% offered a salary of more than £42,500 £42,050 £48,000
UK excluding London average salary £33,500 £33,500 £37,000
% change year-on-year
- -9.45%
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Wales region.

Quality Assurance & Compliance Category
Wales
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
126 159 142
As % of all permanent IT jobs located in Wales 8.96% 11.83% 11.08%
Number of salaries quoted 98 126 131
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £25,000 £25,200 £28,500
10% offered a salary of more than £48,800 £47,500 £48,100
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

SLA
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Wales region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Wales

SLA
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Wales region.

SLA Salary Trend in Wales

SLA
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing SLA across the Wales region over the 3 months to 4 August 2015.

SLA Salary Histogram in Wales

SLA
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Wales region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -6 58 £37,500 +7.14% 5
West Wales +9 1 £18,500 -
SLA
UK

SLA
Top 30 Related IT Skills in Wales

For the 6 months to 4 August 2015, IT jobs across the Wales region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 67 (51.94%) ITIL
2 39 (30.23%) Windows
3 38 (29.46%) Cisco
4 35 (27.13%) Microsoft
5 30 (23.26%) Firewall
6 28 (21.71%) CCNA
6 28 (21.71%) Cisco Certification
7 26 (20.16%) VMware
8 25 (19.38%) Service Delivery
8 25 (19.38%) Active Directory
8 25 (19.38%) Windows Server 2008
9 24 (18.60%) LAN
10 22 (17.05%) WAN
11 21 (16.28%) SQL
12 19 (14.73%) Security Cleared
12 19 (14.73%) Analytical Skills
13 18 (13.95%) Finance
13 18 (13.95%) CheckPoint
14 17 (13.18%) SC Cleared
15 16 (12.40%) Windows Server 2003
16 15 (11.63%) DHCP
16 15 (11.63%) DNS
17 14 (10.85%) Oracle
17 14 (10.85%) MS Excel
18 13 (10.08%) CCNP
18 13 (10.08%) ITIL Certification
18 13 (10.08%) Service Management
19 12 (9.30%) Incident Management
19 12 (9.30%) UNIX
19 12 (9.30%) VoIP

SLA
Top Related IT Skills in Wales by Category

For the 6 months to 4 August 2015, IT jobs across the Wales region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 8 (6.20%) Lync
2 4 (3.10%) Apache
3 3 (2.33%) Tomcat
3 3 (2.33%) IIS
4 2 (1.55%) JBoss
4 2 (1.55%) WebLogic
4 2 (1.55%) Documentum
5 1 (0.78%) Tuxedo
5 1 (0.78%) SharePoint
5 1 (0.78%) MS Exchange
5 1 (0.78%) Exchange Server 2010
Applications
1 14 (10.85%) MS Excel
2 9 (6.98%) MS Office
3 1 (0.78%) Spreadsheet
Business Applications
1 6 (4.65%) Dynamics CRM
2 1 (0.78%) SAP Oil and Gas
Cloud Services
1 7 (5.43%) SaaS
2 2 (1.55%) Cloud Computing
3 1 (0.78%) Amazon AWS
Communications & Networking
1 30 (23.26%) Firewall
2 24 (18.60%) LAN
3 22 (17.05%) WAN
4 15 (11.63%) DHCP
4 15 (11.63%) DNS
5 12 (9.30%) VoIP
6 11 (8.53%) Wireless
6 11 (8.53%) Cisco Nexus
7 9 (6.98%) DPNSS
7 9 (6.98%) QSIG
8 8 (6.20%) Internet
8 8 (6.20%) PBX
9 7 (5.43%) Cisco ASA
10 6 (4.65%) Network Security
11 5 (3.88%) TCP/IP
11 5 (3.88%) SAN
12 2 (1.55%) Reverse Proxy
12 2 (1.55%) SSL
12 2 (1.55%) HTTP
13 1 (0.78%) Cisco PIX
Database & Business Intelligence
1 9 (6.98%) SQL Server
2 6 (4.65%) SQL Server Reporting Services
3 5 (3.88%) SQL Server Integration Services
3 5 (3.88%) Oracle Database
3 5 (3.88%) Relational Database
3 5 (3.88%) SQLPlus
4 4 (3.10%) SQL Server Analysis Services
4 4 (3.10%) SQL Server 2008
5 2 (1.55%) SQL Server 2005
6 1 (0.78%) Informix
6 1 (0.78%) MongoDB
Development Applications
1 2 (1.55%) Ant
1 2 (1.55%) Eclipse
General
1 18 (13.95%) Finance
2 10 (7.75%) Advertising
3 6 (4.65%) Back Office
4 4 (3.10%) Games
5 2 (1.55%) Telecoms
5 2 (1.55%) Welsh Language
6 1 (0.78%) Military
6 1 (0.78%) Marketing
6 1 (0.78%) Italian Language
6 1 (0.78%) Electronics
6 1 (0.78%) Manufacturing
Job Titles
1 27 (20.93%) Analyst
2 19 (14.73%) Support Analyst
3 18 (13.95%) Support Engineer
3 18 (13.95%) Administrator
4 17 (13.18%) Technical Support
4 17 (13.18%) Network Engineer
5 12 (9.30%) 1st Line Support
6 11 (8.53%) Systems Administrator
6 11 (8.53%) Senior Network Engineer
7 9 (6.98%) Cisco Engineer
8 8 (6.20%) Security Engineer
8 8 (6.20%) Service Manager
9 7 (5.43%) Developer
9 7 (5.43%) 1st Line Support Engineer
9 7 (5.43%) Support Manager
10 6 (4.65%) Technical Manager
10 6 (4.65%) Technical Engineer
10 6 (4.65%) Service Desk Analyst
10 6 (4.65%) Technical Support Manager
10 6 (4.65%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 8 (6.20%) XML
2 2 (1.55%) .NET
2 2 (1.55%) PCRE
3 1 (0.78%) Web Services
3 1 (0.78%) CGI
3 1 (0.78%) LAMP
3 1 (0.78%) Java EE
3 1 (0.78%) JSON
3 1 (0.78%) Application Packaging
3 1 (0.78%) jQuery
3 1 (0.78%) Mojolicious
Miscellaneous
1 19 (14.73%) Analytical Skills
2 6 (4.65%) Management Information System
3 4 (3.10%) Replication
3 4 (3.10%) Clustering
3 4 (3.10%) PDA
4 3 (2.33%) CMDB
5 2 (1.55%) Fat Client
5 2 (1.55%) Thin Client
5 2 (1.55%) Computer Science
5 2 (1.55%) Data Centre
6 1 (0.78%) EMC VNX
6 1 (0.78%) Performance Metrics
6 1 (0.78%) DTV
Operating Systems
1 39 (30.23%) Windows
2 25 (19.38%) Windows Server 2008
3 16 (12.40%) Windows Server 2003
4 12 (9.30%) UNIX
5 5 (3.88%) Solaris
5 5 (3.88%) Linux
6 4 (3.10%) Windows Server 2012
7 2 (1.55%) Windows 7
7 2 (1.55%) Windows 2000
7 2 (1.55%) AIX
8 1 (0.78%) Windows XP
8 1 (0.78%) Windows 8
Processes & Methodologies
1 67 (51.94%) ITIL
2 25 (19.38%) Service Delivery
3 13 (10.08%) Service Management
4 12 (9.30%) Incident Management
5 11 (8.53%) Network Management
5 11 (8.53%) CRM
6 9 (6.98%) Change Management
7 8 (6.20%) Operations Management
8 5 (3.88%) Resource Management
8 5 (3.88%) Logistics
8 5 (3.88%) Project Management
8 5 (3.88%) Performance Tuning
8 5 (3.88%) Performance Monitoring
9 4 (3.10%) Database Tuning
9 4 (3.10%) Disaster Recovery
10 3 (2.33%) Configuration Management
10 3 (2.33%) Agile Software Development
10 3 (2.33%) Root Cause Analysis
10 3 (2.33%) Mentoring
11 2 (1.55%) Database Mirroring
Programming Languages
1 21 (16.28%) SQL
2 7 (5.43%) C#
3 5 (3.88%) Perl
4 4 (3.10%) T-SQL
4 4 (3.10%) Java
4 4 (3.10%) Python
4 4 (3.10%) PowerShell
5 2 (1.55%) JavaScript
5 2 (1.55%) PHP
6 1 (0.78%) PL/SQL
6 1 (0.78%) VB
6 1 (0.78%) C++
6 1 (0.78%) C
6 1 (0.78%) Uniface
6 1 (0.78%) VB6
Qualifications
1 28 (21.71%) CCNA
1 28 (21.71%) Cisco Certification
2 19 (14.73%) Security Cleared
3 17 (13.18%) SC Cleared
4 13 (10.08%) CCNP
4 13 (10.08%) ITIL Certification
5 7 (5.43%) MCP
5 7 (5.43%) Microsoft Certification
5 7 (5.43%) ITIL Foundation Certificate
6 6 (4.65%) Degree
7 3 (2.33%) DV Cleared
8 2 (1.55%) VMware Certified Professional (VCP)
9 1 (0.78%) RHCE
9 1 (0.78%) VCP5
Quality Assurance & Compliance
1 9 (6.98%) ISO 9001
2 2 (1.55%) ISO/IEC 27001
2 2 (1.55%) HIPAA
3 1 (0.78%) QA
System Software
1 25 (19.38%) Active Directory
2 11 (8.53%) VMware Infrastructure
3 1 (0.78%) XenApp
3 1 (0.78%) RHEV
3 1 (0.78%) Microsoft App-V
3 1 (0.78%) NFS
Systems Management
1 2 (1.55%) NetBackup
2 1 (0.78%) SCCM
2 1 (0.78%) SCOM
2 1 (0.78%) Oracle ZFS
Vendors
1 38 (29.46%) Cisco
2 35 (27.13%) Microsoft
3 26 (20.16%) VMware
4 18 (13.95%) CheckPoint
5 14 (10.85%) Oracle
6 9 (6.98%) Citrix
7 7 (5.43%) Juniper
7 7 (5.43%) Blue Coat
8 6 (4.65%) F5
8 6 (4.65%) Red Hat
8 6 (4.65%) Nokia
9 5 (3.88%) Remedy
9 5 (3.88%) IBM
9 5 (3.88%) Sun
9 5 (3.88%) HP
10 4 (3.10%) Dell
11 3 (2.33%) EMC
11 3 (2.33%) Veritas
11 3 (2.33%) NetApp
12 1 (0.78%) Websense
Bangor, Gwynedd
Inspired Gaming Group
Posted: Yesterday
Bangor, Gwynedd
Inspired Gaming Group
Posted: Yesterday
Prestatyn, Clwyd
Networking People
Posted: 4 days ago
South Wales
People Source Consulting
Salary: £40000 - £45000 per annum
Posted: 5 days ago
Cardiff, South Glamorgan
Big Lottery Fund
Salary: From £15,316 to £21,158 per annum
Posted: 6 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £15,000 - £15,500 per annum + Benefits
Posted: 19 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £27000 - £32000 per annum + Benefits
Posted: 19 days ago