The table below looks at the statistics for SLA skills in IT jobs advertised for the Wales region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 19 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
UK / Wales
Rank 52 55 70
Rank change year-on-year
+3 +15
Permanent jobs citing SLA 46 54 42
As % of all permanent IT jobs located in Wales 4.30% 3.97% 3.04%
As % of the Quality Assurance & Compliance category 49.46% 36.73% 30.00%
Number of salaries quoted 37 42 36
Median salary £27,000 £30,000 £35,000
Median salary % change year-on-year
-10.00% -14.28%
90% offered a salary of more than £19,000 £20,000 £23,000
10% offered a salary of more than £46,000 £42,000 £46,000
UK excluding London median salary £31,500 £35,000 £35,000
% change year-on-year
-10.00% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Wales region.

Quality Assurance & Compliance Category
Wales
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
93 147 140
As % of all permanent IT jobs located in Wales 8.69% 10.80% 10.14%
Number of salaries quoted 76 115 101
Median salary £35,000 £35,500 £38,400
Median salary % change year-on-year
-1.40% -7.55%
90% offered a salary of more than £22,400 £20,000 £25,000
10% offered a salary of more than £50,300 £47,500 £45,000
UK excluding London median salary £41,792 £44,000 £42,500
% change year-on-year
-5.01% +3.52%

SLA
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Wales

SLA
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Wales region.

SLA Salary Trend in Wales

SLA
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing SLA across the Wales region over the 3 months to 19 February 2017.

SLA Salary Histogram in Wales

SLA
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Wales region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +16 41 £27,000 -12.90% 4
West Wales - 5 £19,000 -
SLA
UK

SLA
Top 30 Related IT Skills in Wales

For the 6 months to 19 February 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for SLA.

1 44 (45.36%) ITIL
2 30 (30.93%) Windows
3 27 (27.84%) Microsoft
4 23 (23.71%) Active Directory
5 22 (22.68%) MS Excel
6 20 (20.62%) Service Delivery
6 20 (20.62%) Data Centre
7 17 (17.53%) Finance
8 16 (16.49%) Stakeholder Management
9 15 (15.46%) Statistics
10 14 (14.43%) Office 365
10 14 (14.43%) Service Management
10 14 (14.43%) Firewall
10 14 (14.43%) Cisco
11 13 (13.40%) Security Cleared
12 12 (12.37%) MS PowerPoint
12 12 (12.37%) Windows Server
12 12 (12.37%) VMware
13 11 (11.34%) ITSM
13 11 (11.34%) Performance Management
14 10 (10.31%) PDA
14 10 (10.31%) Critical Success Factor
14 10 (10.31%) Mentoring
14 10 (10.31%) LAN
14 10 (10.31%) SQL Server
14 10 (10.31%) MS Office
14 10 (10.31%) Escalation Management
14 10 (10.31%) Contract Management
15 9 (9.28%) WAN
15 9 (9.28%) Telecoms

SLA
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.19%) MS Exchange
2 5 (5.15%) Exchange Server 2010
3 4 (4.12%) Exchange Server 2007
4 3 (3.09%) IBM Notes
5 2 (2.06%) SharePoint
5 2 (2.06%) Skype for Business
6 1 (1.03%) IIS
Applications
1 22 (22.68%) MS Excel
2 12 (12.37%) MS PowerPoint
3 10 (10.31%) MS Office
4 2 (2.06%) MS Visio
Business Applications
1 3 (3.09%) Sage 200
1 3 (3.09%) Sage 50
2 1 (1.03%) Dynamics CRM
2 1 (1.03%) Maximo
Cloud Services
1 14 (14.43%) Office 365
2 3 (3.09%) Microsoft Azure
3 2 (2.06%) Amazon AWS
3 2 (2.06%) Azure Active Directory
Communications & Networking
1 14 (14.43%) Firewall
2 10 (10.31%) LAN
3 9 (9.28%) WAN
4 6 (6.19%) SMS
5 5 (5.15%) Structured Cabling
5 5 (5.15%) Wi-Fi
5 5 (5.15%) Wireless
6 3 (3.09%) Cisco ASA
6 3 (3.09%) SAN
6 3 (3.09%) VoIP
6 3 (3.09%) VPN
7 2 (2.06%) Internet
7 2 (2.06%) IPsec
7 2 (2.06%) Network Security
7 2 (2.06%) Skype
7 2 (2.06%) Unified Communications
7 2 (2.06%) Wireshark
8 1 (1.03%) Cisco Nexus
8 1 (1.03%) NAS
8 1 (1.03%) WebEx
Database & Business Intelligence
1 10 (10.31%) SQL Server
2 8 (8.25%) SQL Server 2008
3 7 (7.22%) SQL Server 2012
4 4 (4.12%) SQL Server Reporting Services
5 3 (3.09%) Microsoft Analysis Services
5 3 (3.09%) Power BI
5 3 (3.09%) SQL Server 2005
5 3 (3.09%) SQL Server 2014
5 3 (3.09%) SQL Server Analysis Services
5 3 (3.09%) SQL Server Integration Services
6 2 (2.06%) Oracle Reports
7 1 (1.03%) Data Warehouse
7 1 (1.03%) PerformancePoint
7 1 (1.03%) SQL Server 2016
Development Applications
1 1 (1.03%) Rational DOORS
1 1 (1.03%) Subversion
1 1 (1.03%) Team Foundation Server
1 1 (1.03%) Visual Studio
1 1 (1.03%) VSS/SourceSafe
General
1 17 (17.53%) Finance
2 9 (9.28%) Telecoms
3 3 (3.09%) Banking
4 2 (2.06%) Games
5 1 (1.03%) Back Office
5 1 (1.03%) Retail
Job Titles
1 25 (25.77%) Support Engineer
2 18 (18.56%) Analyst
3 14 (14.43%) Service Manager
4 13 (13.40%) IT Support
5 11 (11.34%) IT Engineer
6 10 (10.31%) Break Fix Engineer
6 10 (10.31%) IT Support Engineer
7 9 (9.28%) Service Analyst
7 9 (9.28%) Service Desk Analyst
8 8 (8.25%) IT Manager
8 8 (8.25%) Technical Support
9 7 (7.22%) Delivery Manager
9 7 (7.22%) Services Delivery Manager
9 7 (7.22%) Support Analyst
10 6 (6.19%) Technical Engineer
10 6 (6.19%) Technical Support Engineer
11 5 (5.15%) Head of Infrastructure
11 5 (5.15%) Service Support Manager
11 5 (5.15%) Support Manager
11 5 (5.15%) Team Leader
Libraries, Frameworks & Software Standards
1 6 (6.19%) Flash
2 1 (1.03%) .NET
Miscellaneous
1 20 (20.62%) Data Centre
2 15 (15.46%) Statistics
3 10 (10.31%) PDA
4 5 (5.15%) Analytical Skills
4 5 (5.15%) Fat Client
4 5 (5.15%) Management Information System
4 5 (5.15%) Thin Client
5 4 (4.12%) Enterprise Software
6 2 (2.06%) CMDB
6 2 (2.06%) Computer Science
6 2 (2.06%) User Experience
7 1 (1.03%) Distributed Denial-of-Service
7 1 (1.03%) Virtual Team
Operating Systems
1 30 (30.93%) Windows
2 12 (12.37%) Windows Server
3 8 (8.25%) Windows 10
3 8 (8.25%) Windows 7
4 7 (7.22%) Windows Server 2012
5 4 (4.12%) Mac OS X
5 4 (4.12%) Windows Server 2003
6 3 (3.09%) Windows 8
7 2 (2.06%) Linux
8 1 (1.03%) Windows Server 2008
Processes & Methodologies
1 44 (45.36%) ITIL
2 20 (20.62%) Service Delivery
3 16 (16.49%) Stakeholder Management
4 14 (14.43%) Service Management
5 11 (11.34%) ITSM
5 11 (11.34%) Performance Management
6 10 (10.31%) Contract Management
6 10 (10.31%) Critical Success Factor
6 10 (10.31%) Escalation Management
6 10 (10.31%) Mentoring
7 7 (7.22%) Incident Management
8 6 (6.19%) Business Development
8 6 (6.19%) Financial Modelling
8 6 (6.19%) Problem Management
8 6 (6.19%) Service Design
8 6 (6.19%) Stakeholder Engagement
9 5 (5.15%) Agile Software Development
9 5 (5.15%) Change Management
9 5 (5.15%) Project Management
9 5 (5.15%) Security Patching
Programming Languages
1 7 (7.22%) SQL
2 3 (3.09%) PHP
2 3 (3.09%) T-SQL
3 2 (2.06%) Bash Shell
3 2 (2.06%) Perl
3 2 (2.06%) PowerShell
3 2 (2.06%) Python
4 1 (1.03%) C#
4 1 (1.03%) VB.NET
Qualifications
1 13 (13.40%) Security Cleared
2 9 (9.28%) Degree
3 7 (7.22%) Cisco Certification
3 7 (7.22%) Microsoft Certification
4 6 (6.19%) ISEB
4 6 (6.19%) MCSE
5 5 (5.15%) ITIL Certification
6 4 (4.12%) CCNA
7 2 (2.06%) CCDP
7 2 (2.06%) CCIE
7 2 (2.06%) CCNP
7 2 (2.06%) MCP
8 1 (1.03%) ITIL Foundation Certificate
8 1 (1.03%) MCSA
Quality Assurance & Compliance
1 3 (3.09%) QA
2 1 (1.03%) ISO/IEC 27001
System Software
1 23 (23.71%) Active Directory
2 7 (7.22%) Hyper-V
3 4 (4.12%) VMware Infrastructure
Systems Management
1 6 (6.19%) SCCM
2 5 (5.15%) SCSM
3 2 (2.06%) Cisco Prime
3 2 (2.06%) Opscode Chef
3 2 (2.06%) Puppet
4 1 (1.03%) Tivoli
4 1 (1.03%) WSUS
Vendors
1 27 (27.84%) Microsoft
2 14 (14.43%) Cisco
3 12 (12.37%) VMware
4 6 (6.19%) Cadence
4 6 (6.19%) Citrix
5 5 (5.15%) Intel Security
6 4 (4.12%) Apple
6 4 (4.12%) Dell
6 4 (4.12%) SolarWinds
7 3 (3.09%) Avaya
7 3 (3.09%) ICL
7 3 (3.09%) Lotus
7 3 (3.09%) Sage
8 2 (2.06%) Alcatel-Lucent
8 2 (2.06%) Ciena
8 2 (2.06%) Huawei
8 2 (2.06%) Nokia
8 2 (2.06%) Oracle
8 2 (2.06%) Tellabs
8 2 (2.06%) Veeam
Bridgend, Mid Glamorgan
CGI
Salary: £20000 - £27000 per annum + benefits
Posted: 4 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £35000 - £45000 per annum + benefits
Posted: 4 days ago
Deeside
Bluetown Online LTD
Posted: 12 days ago
Cardiff, South Glamorgan
IntaPeople
Salary: £55000 - £65000 per annum
Posted: 3 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £23000 - £28500 per annum + benefits
Posted: 25 days ago