The table below looks at the statistics for SLA skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 43 41 42
Rank change year-on-year
-2 +1
Permanent jobs citing SLA 63 71 60
As % of all permanent IT jobs located in Wales 4.70% 5.06% 4.87%
As % of the Quality Assurance & Compliance category 40.65% 39.01% 46.51%
Number of salaries quoted 51 60 53
Average salary £26,250 £38,800 £30,500
Average salary % change year-on-year
-32.34% +27.21%
90% offered a salary of more than £18,000 £20,400 £20,000
10% offered a salary of more than £44,500 £48,650 £37,500
UK excluding London average salary £35,000 £35,000 £32,500
% change year-on-year
- +7.69%
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Wales region.

Quality Assurance & Compliance Category
Wales
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
155 182 129
As % of all permanent IT jobs located in Wales 11.57% 12.96% 10.47%
Number of salaries quoted 136 140 110
Average salary £35,000 £40,000 £32,500
Average salary % change year-on-year
-12.50% +23.07%
90% offered a salary of more than £21,800 £25,000 £22,500
10% offered a salary of more than £50,000 £48,550 £75,000
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%

SLA
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Wales region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Wales

SLA
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Wales region.

SLA Salary Trend in Wales

SLA
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing SLA across the Wales region over the 3 months to 1 May 2016.

SLA Salary Histogram in Wales

SLA
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Wales region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +1 52 £26,000 -30.66% 10
North Wales +10 7 £27,500 -41.48% 2
West Wales -16 1 £18,500 -
SLA
UK

SLA
Top 30 Related IT Skills in Wales

For the 6 months to 1 May 2016, IT jobs across the Wales region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 65 (56.03%) ITIL
2 47 (40.52%) Windows
3 37 (31.90%) SQL
4 35 (30.17%) VMware
5 31 (26.72%) Microsoft
6 29 (25.00%) Oracle
7 24 (20.69%) Linux
7 24 (20.69%) Firewall
8 23 (19.83%) Cisco
9 22 (18.97%) Cisco Certification
9 22 (18.97%) Incident Management
10 21 (18.10%) VMware Infrastructure
10 21 (18.10%) High Availability
11 20 (17.24%) HP
11 20 (17.24%) Unix
12 19 (16.38%) MS Excel
13 18 (15.52%) Active Directory
13 18 (15.52%) Service Management
13 18 (15.52%) Remedy
13 18 (15.52%) Analytical Skills
14 17 (14.66%) CCNA
15 16 (13.79%) PL/SQL
15 16 (13.79%) Oracle Database
16 15 (12.93%) Finance
16 15 (12.93%) Windows Server 2008
17 14 (12.07%) Remedy ITSM
17 14 (12.07%) ITSM
17 14 (12.07%) Citrix
17 14 (12.07%) Windows Server
18 13 (11.21%) SQL Server

SLA
Top Related IT Skills in Wales by Category

For the 6 months to 1 May 2016, IT jobs across the Wales region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 6 (5.17%) MS Exchange
2 4 (3.45%) Exchange Server 2010
3 2 (1.72%) Exchange Server 2003
3 2 (1.72%) Exchange Server 2007
3 2 (1.72%) SharePoint
4 1 (0.86%) Apache
4 1 (0.86%) Exchange Server 2013
4 1 (0.86%) Oracle 10gAS
4 1 (0.86%) Oracle Application Server
4 1 (0.86%) Skype for Business
4 1 (0.86%) WebLogic
Applications
1 19 (16.38%) MS Excel
2 13 (11.21%) MS Office
3 1 (0.86%) Spreadsheet
Business Applications
1 14 (12.07%) Remedy ITSM
Cloud Services
1 6 (5.17%) Amazon AWS
2 2 (1.72%) SaaS
3 1 (0.86%) Office 365
Communications & Networking
1 24 (20.69%) Firewall
2 12 (10.34%) Internet
3 10 (8.62%) LAN
4 8 (6.90%) DNS
4 8 (6.90%) NAS
4 8 (6.90%) SAN
5 6 (5.17%) VPN
5 6 (5.17%) WAN
6 5 (4.31%) Cisco ASA
6 5 (4.31%) Cisco Nexus
6 5 (4.31%) DHCP
7 4 (3.45%) BGP
7 4 (3.45%) HSRP
7 4 (3.45%) IPsec
7 4 (3.45%) VoIP
7 4 (3.45%) VRRP
8 3 (2.59%) DPNSS
8 3 (2.59%) PSTN
8 3 (2.59%) QSIG
8 3 (2.59%) TCP/IP
Database & Business Intelligence
1 16 (13.79%) Oracle Database
2 13 (11.21%) Oracle Reports
2 13 (11.21%) SQL Server
3 10 (8.62%) Oracle Database 11g
4 9 (7.76%) Oracle Database 10g
5 8 (6.90%) Oracle Database 12c
5 8 (6.90%) Oracle9i Database
6 6 (5.17%) SQLPlus
7 4 (3.45%) SQL Server 2014
8 2 (1.72%) Relational Database
8 2 (1.72%) SQL Server Analysis Services
8 2 (1.72%) SQL Server Integration Services
9 1 (0.86%) Data Warehouse
9 1 (0.86%) RDBMS
9 1 (0.86%) SQL Server 2008
9 1 (0.86%) SQL Server 2012
9 1 (0.86%) SQL Server Reporting Services
Development Applications
1 1 (0.86%) Ant
1 1 (0.86%) Eclipse
1 1 (0.86%) Hudson
General
1 15 (12.93%) Finance
2 5 (4.31%) Banking
3 4 (3.45%) Back Office
3 4 (3.45%) Manufacturing
3 4 (3.45%) Retail
4 3 (2.59%) Games
4 3 (2.59%) Telecoms
5 2 (1.72%) Welsh Language
Job Titles
1 46 (39.66%) Analyst
2 22 (18.97%) Support Engineer
3 18 (15.52%) Support Analyst
4 17 (14.66%) Service Analyst
4 17 (14.66%) Service Desk Analyst
5 12 (10.34%) 1st Line Support
5 12 (10.34%) DBA
6 11 (9.48%) Technical Support
7 10 (8.62%) 1st Line Engineer
7 10 (8.62%) 1st Line Support Engineer
7 10 (8.62%) Technical Engineer
7 10 (8.62%) Technical Support Engineer
8 9 (7.76%) Administrator
9 8 (6.90%) 1st Line Technical Support
9 8 (6.90%) Applications Support
9 8 (6.90%) SQL Analyst
10 6 (5.17%) Network Engineer
10 6 (5.17%) Network Support
10 6 (5.17%) Service Desk Support
10 6 (5.17%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 9 (7.76%) CGI
2 8 (6.90%) Oracle GoldenGate
2 8 (6.90%) Oracle Streams
3 2 (1.72%) CSS
3 2 (1.72%) HTML
3 2 (1.72%) WAP
4 1 (0.86%) .NET
4 1 (0.86%) COM
4 1 (0.86%) Hibernate
4 1 (0.86%) Spring
4 1 (0.86%) Spring Batch
Miscellaneous
1 18 (15.52%) Analytical Skills
2 10 (8.62%) Data Centre
3 6 (5.17%) Fintech
3 6 (5.17%) Management Information System
3 6 (5.17%) Mobile Payment
4 4 (3.45%) Clustering
4 4 (3.45%) Distributed Denial-of-Service
4 4 (3.45%) Online Banking
5 2 (1.72%) Derivative
5 2 (1.72%) Foreign Exchange (FX)
6 1 (0.86%) Driving Licence
6 1 (0.86%) Enterprise Storage
6 1 (0.86%) Replication
6 1 (0.86%) Statistics
Operating Systems
1 47 (40.52%) Windows
2 24 (20.69%) Linux
3 20 (17.24%) Unix
4 15 (12.93%) Windows Server 2008
5 14 (12.07%) Windows Server
6 8 (6.90%) Windows Server 2003
7 7 (6.03%) Solaris
7 7 (6.03%) Windows Server 2012
8 6 (5.17%) AIX
8 6 (5.17%) Windows 7
9 2 (1.72%) Windows 2000
10 1 (0.86%) Mac OS X
10 1 (0.86%) SUSE
10 1 (0.86%) Windows 8
10 1 (0.86%) Windows XP
Processes & Methodologies
1 65 (56.03%) ITIL
2 22 (18.97%) Incident Management
3 21 (18.10%) High Availability
4 18 (15.52%) Service Management
5 14 (12.07%) ITSM
6 13 (11.21%) Problem Management
7 11 (9.48%) Agile Software Development
7 11 (9.48%) Performance Tuning
8 10 (8.62%) Performance Monitoring
9 9 (7.76%) Database Tuning
9 9 (7.76%) Service Delivery
10 8 (6.90%) Data Analysis
10 8 (6.90%) Logistics
11 7 (6.03%) Data Entry
11 7 (6.03%) Document Management
11 7 (6.03%) Knowledge Management
11 7 (6.03%) Resource Management
11 7 (6.03%) Ticket Management
12 6 (5.17%) ITIL V2
12 6 (5.17%) User Acceptance Testing
Programming Languages
1 37 (31.90%) SQL
2 16 (13.79%) PL/SQL
3 10 (8.62%) Shell Script
4 7 (6.03%) PowerShell
5 4 (3.45%) Java
5 4 (3.45%) T-SQL
6 3 (2.59%) R
7 1 (0.86%) Korn
7 1 (0.86%) Perl
7 1 (0.86%) Uniface
7 1 (0.86%) VB
7 1 (0.86%) VB6
Qualifications
1 22 (18.97%) Cisco Certification
2 17 (14.66%) CCNA
3 13 (11.21%) SC Cleared
3 13 (11.21%) Security Cleared
4 12 (10.34%) ITIL Foundation Certificate
5 11 (9.48%) DV Cleared
6 8 (6.90%) ITIL Certification
7 7 (6.03%) Degree
8 6 (5.17%) SAP Certification
9 5 (4.31%) CCNP
9 5 (4.31%) ISEB
10 3 (2.59%) A+ Certification
10 3 (2.59%) MCSA
10 3 (2.59%) MCTS
10 3 (2.59%) Microsoft Certification
10 3 (2.59%) Server+ Certification
11 2 (1.72%) CCVP
11 2 (1.72%) DBS Check
11 2 (1.72%) PRINCE2 Certification
12 1 (0.86%) CCIE
Quality Assurance & Compliance
1 9 (7.76%) ISO 9001
2 7 (6.03%) ISO/IEC 27001
3 6 (5.17%) ISO22301
4 4 (3.45%) QA
5 2 (1.72%) Sarbanes-Oxley
System Software
1 21 (18.10%) VMware Infrastructure
2 18 (15.52%) Active Directory
3 8 (6.90%) Oracle Clusterware
3 8 (6.90%) Oracle RAC
4 7 (6.03%) vCloud
5 1 (0.86%) Hyper-V
5 1 (0.86%) NFS
5 1 (0.86%) VMware ESX
5 1 (0.86%) vSphere
Systems Management
1 8 (6.90%) Data Guard
1 8 (6.90%) Oracle Flashback
1 8 (6.90%) Oracle RMAN
1 8 (6.90%) Oracle Statspack
2 7 (6.03%) HP Data Protector
2 7 (6.03%) NetBackup
2 7 (6.03%) Tivoli
2 7 (6.03%) Tivoli Storage Manager
3 3 (2.59%) SCCM
4 1 (0.86%) Backup Exec
4 1 (0.86%) CiscoWorks
4 1 (0.86%) Oracle ZFS
4 1 (0.86%) WSUS
Vendors
1 35 (30.17%) VMware
2 31 (26.72%) Microsoft
3 29 (25.00%) Oracle
4 23 (19.83%) Cisco
5 20 (17.24%) HP
6 18 (15.52%) Remedy
7 14 (12.07%) Citrix
8 9 (7.76%) NetApp
9 8 (6.90%) SAP
9 8 (6.90%) Symantec
10 7 (6.03%) 3PAR
10 7 (6.03%) Brocade
11 6 (5.17%) ServiceNow
12 4 (3.45%) EMC
12 4 (3.45%) F5
12 4 (3.45%) Radware
12 4 (3.45%) TippingPoint
13 3 (2.59%) Sage
13 3 (2.59%) Sun
14 2 (1.72%) Veritas
Wales
Computer People
Posted: 2 days ago
Cardiff, South Glamorgan
Intapeople
Salary: £16000 - £20000 per annum
Posted: 3 days ago
Cardiff, South Glamorgan
Intapeople
Salary: £0 - £25000 per annum
Posted: 3 days ago
Denbighshire
FT Select
Salary: £30,000 per annum - company car/allowance included + company benefits
Posted: 4 days ago
Cwmbran, Gwent
AWD Recruitment
Salary: £25,000 - £32,000 + Benefits
Posted: 5 days ago
Cardiff, South Glamorgan
Intapeople
Salary: £0 - £60000 per annum
Posted: 5 days ago
Conwy, Gwynedd
Jonothan Bosworth
Salary: £30000 - £35000 Per Annum
Posted: 5 days ago
Conwy, Gwynedd
Jonothan Bosworth
Salary: £30000 - £35000 Per Annum
Posted: 5 days ago
Bridgend, Mid Glamorgan
Jonothan Bosworth
Salary: £32000 - £45000 Per Annum
Posted: 5 days ago
Bridgend, Mid Glamorgan
Jonothan Bosworth
Salary: £35000 - £45000 Per Annum
Posted: 5 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £24000 - £31000 per annum + benefits
Posted: 17 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £28000 - £35000 per annum + benefits
Posted: 17 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £25000 - £33500 per annum + benefits
Posted: 17 days ago
Bridgend, Mid Glamorgan
CGI
Salary: Benefits
Posted: 19 days ago