The table below looks at the statistics for SLA skills in IT jobs advertised for the Wales region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 24 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 49 51 39
Rank change year-on-year
+2 -12
Permanent jobs citing SLA 61 58 66
As % of all permanent IT jobs located in Wales 4.57% 4.18% 5.04%
As % of the Quality Assurance & Compliance category 42.66% 44.62% 42.86%
Number of salaries quoted 50 52 51
Median salary £27,000 £37,500 £34,000
Median salary % change year-on-year
-28.00% +10.29%
90% offered a salary of more than £18,000 £20,100 £21,500
10% offered a salary of more than £47,750 £42,500 £42,500
UK excluding London median salary £34,000 £34,000 £34,000
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Wales region.

Quality Assurance & Compliance Category
Wales
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
143 130 154
As % of all permanent IT jobs located in Wales 10.72% 9.38% 11.76%
Number of salaries quoted 123 100 122
Median salary £35,000 £37,500 £37,500
Median salary % change year-on-year
-6.66% -
90% offered a salary of more than £22,500 £25,500 £25,500
10% offered a salary of more than £58,400 £48,400 £49,650
UK excluding London median salary £45,000 £42,500 £40,500
% change year-on-year
+5.88% +4.93%

SLA
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Wales

SLA
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Wales region.

SLA Salary Trend in Wales

SLA
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing SLA across the Wales region over the 3 months to 24 July 2016.

SLA Salary Histogram in Wales

SLA
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Wales region over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +5 53 £26,500 -29.33% 7
North Wales +10 4 - -
West Wales -15 4 £40,000 +116.21%
SLA
UK

SLA
Top 30 Related IT Skills in Wales

For the 6 months to 24 July 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for SLA.

1 76 (61.29%) ITIL
2 54 (43.55%) Windows
3 49 (39.52%) Microsoft
4 44 (35.48%) Firewall
5 37 (29.84%) SQL
5 37 (29.84%) Incident Management
6 36 (29.03%) Cisco Certification
7 35 (28.23%) VMware
8 30 (24.19%) Cisco
9 29 (23.39%) Linux
10 28 (22.58%) MS Excel
11 25 (20.16%) CCNA
11 25 (20.16%) Internet
12 23 (18.55%) ITIL Foundation Certificate
13 22 (17.74%) Citrix
13 22 (17.74%) Oracle
13 22 (17.74%) Service Management
14 20 (16.13%) HP
15 19 (15.32%) Remedy
15 19 (15.32%) MS Exchange
15 19 (15.32%) Windows Server 2003
16 18 (14.52%) High Availability
17 17 (13.71%) Windows Server 2012
18 16 (12.90%) HP Data Protector
18 16 (12.90%) AIX
18 16 (12.90%) Unix
18 16 (12.90%) Tivoli
18 16 (12.90%) Tivoli Storage Manager
18 16 (12.90%) ITIL Certification
19 15 (12.10%) Active Directory

SLA
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (15.32%) MS Exchange
2 12 (9.68%) Exchange Server 2007
2 12 (9.68%) Exchange Server 2010
3 4 (3.23%) SharePoint
4 1 (0.81%) Exchange Server 2003
4 1 (0.81%) Exchange Server 2013
4 1 (0.81%) Skype for Business
Applications
1 28 (22.58%) MS Excel
2 14 (11.29%) MS Office
3 1 (0.81%) Spreadsheet
Business Applications
1 13 (10.48%) Remedy ITSM
Cloud Services
1 14 (11.29%) Office 365
2 2 (1.61%) Amazon AWS
2 2 (1.61%) SaaS
3 1 (0.81%) Cloud Computing
Communications & Networking
1 44 (35.48%) Firewall
2 25 (20.16%) Internet
3 8 (6.45%) LAN
3 8 (6.45%) WAN
4 4 (3.23%) VoIP
4 4 (3.23%) VPN
4 4 (3.23%) WLAN
5 3 (2.42%) DNS
5 3 (2.42%) DPNSS
5 3 (2.42%) NAS
5 3 (2.42%) PSTN
5 3 (2.42%) QSIG
6 2 (1.61%) Wireless
7 1 (0.81%) Cisco ASA
7 1 (0.81%) Cisco IOS
7 1 (0.81%) Cisco Nexus
7 1 (0.81%) PBX
7 1 (0.81%) RTP
7 1 (0.81%) TCP/IP
7 1 (0.81%) VLAN
Database & Business Intelligence
1 14 (11.29%) Oracle Database
1 14 (11.29%) SQL Server
2 11 (8.87%) Oracle Reports
3 9 (7.26%) Oracle Database 11g
4 8 (6.45%) Oracle Database 10g
4 8 (6.45%) Oracle Database 12c
4 8 (6.45%) Oracle9i Database
5 5 (4.03%) SQL Server 2014
5 5 (4.03%) SQLPlus
6 2 (1.61%) Data Warehouse
6 2 (1.61%) SQL Server 2005
6 2 (1.61%) SQL Server 2012
6 2 (1.61%) SQL Server Analysis Services
6 2 (1.61%) SQL Server Integration Services
6 2 (1.61%) SQL Server Reporting Services
7 1 (0.81%) RDBMS
7 1 (0.81%) Relational Database
Development Applications
1 2 (1.61%) Team Foundation Server
General
1 15 (12.10%) Finance
2 7 (5.65%) Games
3 5 (4.03%) Back Office
4 4 (3.23%) Telecoms
5 2 (1.61%) Banking
5 2 (1.61%) Manufacturing
5 2 (1.61%) Welsh Language
Job Titles
1 46 (37.10%) Support Engineer
2 30 (24.19%) Analyst
3 15 (12.10%) 1st Line Support
3 15 (12.10%) Technical Engineer
3 15 (12.10%) Technical Support
3 15 (12.10%) Technical Support Engineer
4 14 (11.29%) 1st Line Engineer
4 14 (11.29%) 1st Line Support Engineer
4 14 (11.29%) DBA
5 12 (9.68%) 3rd Line Engineer
5 12 (9.68%) 3rd Line Support
5 12 (9.68%) 3rd Line Support Engineer
5 12 (9.68%) IT Engineer
6 11 (8.87%) IT Support
6 11 (8.87%) IT Support Engineer
6 11 (8.87%) Service Analyst
6 11 (8.87%) Service Desk Analyst
7 10 (8.06%) 1st Line Technical Support
7 10 (8.06%) Administrator
8 8 (6.45%) Network Engineer
Libraries, Frameworks & Software Standards
1 11 (8.87%) CGI
2 8 (6.45%) Oracle GoldenGate
2 8 (6.45%) Oracle Streams
3 2 (1.61%) CSS
3 2 (1.61%) HTML
4 1 (0.81%) .NET
4 1 (0.81%) COM
Miscellaneous
1 11 (8.87%) Analytical Skills
2 5 (4.03%) Clustering
2 5 (4.03%) Fintech
2 5 (4.03%) Management Information System
2 5 (4.03%) Mobile Payment
3 2 (1.61%) Data Extraction
4 1 (0.81%) Data Centre
4 1 (0.81%) Derivative
4 1 (0.81%) Foreign Exchange (FX)
Operating Systems
1 54 (43.55%) Windows
2 29 (23.39%) Linux
3 19 (15.32%) Windows Server 2003
4 17 (13.71%) Windows Server 2012
5 16 (12.90%) AIX
5 16 (12.90%) Unix
6 15 (12.10%) Windows Server
7 9 (7.26%) Windows Server 2008
8 5 (4.03%) Solaris
8 5 (4.03%) Windows 2000
8 5 (4.03%) Windows 7
9 3 (2.42%) Mac OS X
10 1 (0.81%) Data ONTAP
10 1 (0.81%) Windows 8
10 1 (0.81%) Windows XP
Processes & Methodologies
1 76 (61.29%) ITIL
2 37 (29.84%) Incident Management
3 22 (17.74%) Service Management
4 18 (14.52%) High Availability
5 15 (12.10%) Logistics
6 13 (10.48%) ITSM
6 13 (10.48%) Mentoring
6 13 (10.48%) Performance Monitoring
6 13 (10.48%) Performance Tuning
7 11 (8.87%) Problem Management
8 8 (6.45%) Data Analysis
8 8 (6.45%) Database Tuning
8 8 (6.45%) Service Delivery
9 7 (5.65%) Resource Management
10 6 (4.84%) Agile Software Development
11 5 (4.03%) Data Entry
11 5 (4.03%) Database Mirroring
11 5 (4.03%) ITIL V2
12 4 (3.23%) User Acceptance Testing
13 3 (2.42%) Fault Management
Programming Languages
1 37 (29.84%) SQL
2 14 (11.29%) PL/SQL
3 10 (8.06%) Shell Script
4 7 (5.65%) T-SQL
5 6 (4.84%) PowerShell
6 3 (2.42%) Perl
7 2 (1.61%) Bash Shell
7 2 (1.61%) Java
7 2 (1.61%) PHP
7 2 (1.61%) Python
8 1 (0.81%) Korn
8 1 (0.81%) Uniface
8 1 (0.81%) VB
8 1 (0.81%) VB6
Qualifications
1 36 (29.03%) Cisco Certification
2 25 (20.16%) CCNA
3 23 (18.55%) ITIL Foundation Certificate
4 16 (12.90%) ITIL Certification
5 14 (11.29%) SC Cleared
5 14 (11.29%) Security Cleared
6 13 (10.48%) DV Cleared
7 11 (8.87%) CCNP
8 7 (5.65%) A+ Certification
9 6 (4.84%) MCSE
9 6 (4.84%) Microsoft Certification
10 5 (4.03%) ISEB
11 2 (1.61%) CCVP
11 2 (1.61%) DBS Check
12 1 (0.81%) Degree
12 1 (0.81%) NCDA
Quality Assurance & Compliance
1 3 (2.42%) ISO 9001
2 2 (1.61%) QA
3 1 (0.81%) ISO/IEC 27001
System Software
1 15 (12.10%) Active Directory
2 8 (6.45%) Oracle Clusterware
2 8 (6.45%) Oracle RAC
3 1 (0.81%) Hyper-V
3 1 (0.81%) VMware Infrastructure
Systems Management
1 16 (12.90%) HP Data Protector
1 16 (12.90%) Tivoli
1 16 (12.90%) Tivoli Storage Manager
2 8 (6.45%) Data Guard
2 8 (6.45%) Oracle Flashback
2 8 (6.45%) Oracle RMAN
2 8 (6.45%) Oracle Statspack
3 5 (4.03%) Failover Clustering
4 3 (2.42%) SCCM
5 2 (1.61%) Opscode Chef
5 2 (1.61%) Puppet
6 1 (0.81%) ServiceCenter
6 1 (0.81%) WSUS
Vendors
1 49 (39.52%) Microsoft
2 35 (28.23%) VMware
3 30 (24.19%) Cisco
4 22 (17.74%) Citrix
4 22 (17.74%) Oracle
5 20 (16.13%) HP
6 19 (15.32%) Remedy
7 5 (4.03%) ServiceNow
8 3 (2.42%) Sage
9 2 (1.61%) Dell
9 2 (1.61%) NETGEAR
9 2 (1.61%) SAP
9 2 (1.61%) Sun
9 2 (1.61%) Veeam
10 1 (0.81%) NetApp
10 1 (0.81%) Sonus
10 1 (0.81%) Wyse
Bridgend, Mid Glamorgan
IntaPeople
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Cardiff, South Glamorgan
IntaPeople
Salary: £16000 - £20000 per annum
Posted: 3 days ago
Cardiff, South Glamorgan
IntaPeople
Salary: £0 - £25000 per annum
Posted: 3 days ago
Cardiff, South Glamorgan
Spencer Rose
Salary: From £19,000 to £20,000 per annum + shift allowance + package
Posted: 2 days ago
Cardiff, South Glamorgan
Networking People
Salary: £19000 - £20000 per annum + Out of hours allowance + Benefits
Posted: 2 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £25000 - £31000 per annum + benefits
Posted: 27 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £32000 - £33500 per annum + benefits
Posted: 27 days ago