The table below looks at the statistics for SLA skills in IT jobs advertised for the Wales region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 39 59 42
Rank change year-on-year
+20 -17
Permanent jobs citing SLA 72 49 61
As % of all permanent IT jobs located in Wales 5.53% 3.41% 4.77%
As % of the Quality Assurance & Compliance category 40.91% 32.03% 43.26%
Number of salaries quoted 56 40 53
Median salary £30,000 £37,500 £30,500
Median salary % change year-on-year
-20.00% +22.95%
90% offered a salary of more than £18,000 £17,500 £20,100
10% offered a salary of more than £41,250 £43,500 £49,200
UK excluding London median salary £36,500 £35,000 £32,500
% change year-on-year
+4.28% +7.69%
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Wales region.

Quality Assurance & Compliance Category
Wales
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
176 153 141
As % of all permanent IT jobs located in Wales 13.53% 10.63% 11.03%
Number of salaries quoted 144 128 105
Median salary £40,000 £39,000 £35,000
Median salary % change year-on-year
+2.56% +11.42%
90% offered a salary of more than £20,500 £23,250 £20,050
10% offered a salary of more than £65,000 £44,900 £70,000
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

SLA
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Wales

SLA
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Wales region.

SLA Salary Trend in Wales

SLA
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing SLA across the Wales region over the 3 months to 28 September 2016.

SLA Salary Histogram in Wales

SLA
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Wales region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +18 52 £27,500 -29.48%
Mid Wales - 13 - -
North Wales +5 4 £29,375 +72.79%
West Wales - 3 £40,000 -
SLA
UK

SLA
Top 30 Related IT Skills in Wales

For the 6 months to 28 September 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for SLA.

1 82 (60.29%) ITIL
2 60 (44.12%) Microsoft
3 58 (42.65%) Windows
4 48 (35.29%) Firewall
5 41 (30.15%) VMware
6 38 (27.94%) Incident Management
7 36 (26.47%) Cisco
8 35 (25.74%) Cisco Certification
9 33 (24.26%) Service Management
10 32 (23.53%) MS Excel
11 28 (20.59%) HP
11 28 (20.59%) Windows Server
12 26 (19.12%) MS Exchange
12 26 (19.12%) Linux
13 25 (18.38%) Internet
13 25 (18.38%) Service Delivery
14 24 (17.65%) Active Directory
15 23 (16.91%) Mentoring
16 22 (16.18%) CCNA
17 21 (15.44%) ITIL Certification
17 21 (15.44%) ITIL Foundation Certificate
17 21 (15.44%) Windows Server 2012
18 20 (14.71%) SQL
18 20 (14.71%) Windows Server 2003
19 19 (13.97%) Office 365
20 18 (13.24%) Logistics
20 18 (13.24%) Citrix
21 17 (12.50%) Stakeholder Management
22 16 (11.76%) Tivoli
22 16 (11.76%) Tivoli Storage Manager

SLA
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (19.12%) MS Exchange
2 15 (11.03%) Exchange Server 2007
2 15 (11.03%) Exchange Server 2010
3 2 (1.47%) SharePoint
4 1 (0.74%) Exchange Server 2003
4 1 (0.74%) Exchange Server 2013
4 1 (0.74%) IIS
4 1 (0.74%) SAS
Applications
1 32 (23.53%) MS Excel
2 16 (11.76%) MS Office
3 5 (3.68%) MS PowerPoint
Business Applications
1 5 (3.68%) Remedy ITSM
Cloud Services
1 19 (13.97%) Office 365
2 2 (1.47%) Amazon AWS
2 2 (1.47%) SaaS
3 1 (0.74%) Cloud Computing
Communications & Networking
1 48 (35.29%) Firewall
2 25 (18.38%) Internet
3 14 (10.29%) LAN
3 14 (10.29%) WAN
4 10 (7.35%) DNS
5 7 (5.15%) Structured Cabling
5 7 (5.15%) Wi-Fi
6 6 (4.41%) WLAN
7 5 (3.68%) VPN
8 4 (2.94%) NAS
9 2 (1.47%) VoIP
10 1 (0.74%) Cisco Nexus
10 1 (0.74%) FTP
10 1 (0.74%) HTTP
10 1 (0.74%) HTTPS
10 1 (0.74%) RTP
10 1 (0.74%) SMTP
10 1 (0.74%) SSL
10 1 (0.74%) TCP/IP
10 1 (0.74%) VLAN
Database & Business Intelligence
1 16 (11.76%) SQL Server
2 5 (3.68%) Oracle Database
2 5 (3.68%) SQL Server 2014
3 3 (2.21%) Data Mining
3 3 (2.21%) Data Warehouse
3 3 (2.21%) Oracle Reports
3 3 (2.21%) SQLPlus
4 2 (1.47%) Oracle Database 10g
4 2 (1.47%) Oracle Database 11g
4 2 (1.47%) Oracle Database 12c
4 2 (1.47%) Oracle9i Database
4 2 (1.47%) SQL Server 2005
4 2 (1.47%) SQL Server 2012
4 2 (1.47%) SQL Server Analysis Services
4 2 (1.47%) SQL Server Integration Services
4 2 (1.47%) SQL Server Reporting Services
5 1 (0.74%) BusinessObjects
5 1 (0.74%) SAS EBI
5 1 (0.74%) SAS Enterprise Guide
Development Applications
1 2 (1.47%) Team Foundation Server
General
1 15 (11.03%) Finance
2 11 (8.09%) Telecoms
3 7 (5.15%) Back Office
3 7 (5.15%) Games
4 2 (1.47%) Banking
4 2 (1.47%) Manufacturing
5 1 (0.74%) Legal
Job Titles
1 53 (38.97%) Support Engineer
2 18 (13.24%) Analyst
2 18 (13.24%) IT Engineer
2 18 (13.24%) IT Support
3 17 (12.50%) 1st Line Support
3 17 (12.50%) IT Support Engineer
4 15 (11.03%) 3rd Line Engineer
4 15 (11.03%) 3rd Line Support
4 15 (11.03%) 3rd Line Support Engineer
4 15 (11.03%) Technical Engineer
4 15 (11.03%) Technical Support
4 15 (11.03%) Technical Support Engineer
5 13 (9.56%) 1st Line Engineer
5 13 (9.56%) 1st Line Support Engineer
5 13 (9.56%) Service Manager
6 10 (7.35%) 1st Line Technical Support
6 10 (7.35%) Network Engineer
6 10 (7.35%) Service Analyst
6 10 (7.35%) Service Desk Analyst
7 9 (6.62%) Support Manager
Libraries, Frameworks & Software Standards
1 6 (4.41%) CGI
2 2 (1.47%) Oracle GoldenGate
2 2 (1.47%) Oracle Streams
3 1 (0.74%) COM
Miscellaneous
1 15 (11.03%) Management Information System
2 14 (10.29%) Data Centre
3 13 (9.56%) Enterprise Software
4 11 (8.09%) Statistics
5 10 (7.35%) Analytical Skills
6 9 (6.62%) User Experience
7 5 (3.68%) Clustering
8 3 (2.21%) Fintech
8 3 (2.21%) Mobile Payment
9 2 (1.47%) Data Extraction
9 2 (1.47%) Performance Metrics
10 1 (0.74%) Mainframe
Operating Systems
1 58 (42.65%) Windows
2 28 (20.59%) Windows Server
3 26 (19.12%) Linux
4 21 (15.44%) Windows Server 2012
5 20 (14.71%) Windows Server 2003
6 16 (11.76%) AIX
7 7 (5.15%) Windows Server 2008
8 5 (3.68%) Mac OS X
8 5 (3.68%) Unix
8 5 (3.68%) Windows 2000
9 3 (2.21%) Solaris
10 1 (0.74%) Data ONTAP
10 1 (0.74%) Windows 7
10 1 (0.74%) Windows 8
Processes & Methodologies
1 82 (60.29%) ITIL
2 38 (27.94%) Incident Management
3 33 (24.26%) Service Management
4 25 (18.38%) Service Delivery
5 23 (16.91%) Mentoring
6 18 (13.24%) Logistics
7 17 (12.50%) Stakeholder Management
8 15 (11.03%) Problem Management
9 14 (10.29%) ITSM
10 10 (7.35%) Continuous Improvement
10 10 (7.35%) High Availability
10 10 (7.35%) Resource Management
11 9 (6.62%) Agile Software Development
11 9 (6.62%) Coaching
11 9 (6.62%) Project Management
12 8 (5.88%) Business Continuity
13 7 (5.15%) Infrastructure Management
13 7 (5.15%) Performance Management
13 7 (5.15%) Performance Monitoring
13 7 (5.15%) Performance Tuning
Programming Languages
1 20 (14.71%) SQL
2 7 (5.15%) T-SQL
3 5 (3.68%) PL/SQL
4 2 (1.47%) Bash Shell
4 2 (1.47%) Perl
4 2 (1.47%) PHP
4 2 (1.47%) PowerShell
4 2 (1.47%) Python
4 2 (1.47%) Shell Script
5 1 (0.74%) C#
Qualifications
1 35 (25.74%) Cisco Certification
2 22 (16.18%) CCNA
3 21 (15.44%) ITIL Certification
3 21 (15.44%) ITIL Foundation Certificate
4 14 (10.29%) Degree
5 13 (9.56%) CCNP
5 13 (9.56%) Microsoft Certification
6 8 (5.88%) A+ Certification
6 8 (5.88%) SC Cleared
6 8 (5.88%) Security Cleared
7 7 (5.15%) DV Cleared
7 7 (5.15%) MCITP
7 7 (5.15%) MCSE
8 1 (0.74%) NCDA
Quality Assurance & Compliance
1 3 (2.21%) BS7799
2 2 (1.47%) QA
3 1 (0.74%) ISO/IEC 27001
System Software
1 24 (17.65%) Active Directory
2 8 (5.88%) Hyper-V
2 8 (5.88%) VMware Infrastructure
3 2 (1.47%) Oracle Clusterware
3 2 (1.47%) Oracle RAC
Systems Management
1 16 (11.76%) HP Data Protector
1 16 (11.76%) Tivoli
1 16 (11.76%) Tivoli Storage Manager
2 7 (5.15%) Cisco Prime
3 6 (4.41%) NetBackup
4 5 (3.68%) Failover Clustering
5 2 (1.47%) Data Guard
5 2 (1.47%) Opscode Chef
5 2 (1.47%) Oracle Flashback
5 2 (1.47%) Oracle RMAN
5 2 (1.47%) Oracle Statspack
5 2 (1.47%) Puppet
6 1 (0.74%) SCCM
6 1 (0.74%) ServiceCenter
6 1 (0.74%) WSUS
Vendors
1 60 (44.12%) Microsoft
2 41 (30.15%) VMware
3 36 (26.47%) Cisco
4 28 (20.59%) HP
5 18 (13.24%) Citrix
6 13 (9.56%) Oracle
7 12 (8.82%) Remedy
8 10 (7.35%) Veeam
9 7 (5.15%) SolarWinds
10 6 (4.41%) 3PAR
10 6 (4.41%) Veritas
11 4 (2.94%) Dell
11 4 (2.94%) NETGEAR
11 4 (2.94%) Sage
12 3 (2.21%) ServiceNow
13 2 (1.47%) Altiris
13 2 (1.47%) SAP
14 1 (0.74%) Apple
14 1 (0.74%) NetApp
14 1 (0.74%) Salesforce.com