The table below looks at the statistics for SLA skills in IT jobs advertised for the Wales region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 10 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 63 47 57
Rank change year-on-year
-16 +10
Permanent jobs citing SLA 49 56 44
As % of all permanent IT jobs located in Wales 3.81% 4.54% 3.46%
As % of the Quality Assurance & Compliance category 38.58% 42.11% 34.38%
Number of salaries quoted 36 49 41
Median salary £22,000 £30,000 £31,500
Median salary % change year-on-year
-26.66% -4.76%
90% offered a salary of more than £17,250 £15,800 £18,000
10% offered a salary of more than £43,750 £43,500 £47,500
UK excluding London median salary £34,000 £36,500 £33,500
% change year-on-year
-6.84% +8.95%
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Wales region.

Quality Assurance & Compliance Category
Wales
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
127 133 128
As % of all permanent IT jobs located in Wales 9.88% 10.78% 10.05%
Number of salaries quoted 103 106 101
Median salary £42,500 £37,500 £35,000
Median salary % change year-on-year
+13.33% +7.14%
90% offered a salary of more than £18,800 £15,350 £18,400
10% offered a salary of more than £80,000 £46,900 £55,000
UK excluding London median salary £43,500 £44,000 £42,000
% change year-on-year
-1.13% +4.76%

SLA
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Wales

SLA
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Wales region.

SLA Salary Trend in Wales

SLA
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing SLA across the Wales region over the 3 months to 10 December 2016.

SLA Salary Histogram in Wales

SLA
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Wales region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -18 33 £23,500 -27.69% 2
West Wales - 7 £19,000 - 2
Mid Wales - 5 - -
North Wales -4 4 £16,125 -2.27%
SLA
UK

SLA
Top 30 Related IT Skills in Wales

For the 6 months to 10 December 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for SLA.

1 73 (56.59%) ITIL
2 47 (36.43%) Microsoft
3 45 (34.88%) Windows
4 34 (26.36%) Service Delivery
5 33 (25.58%) Service Management
6 32 (24.81%) Cisco
7 31 (24.03%) Active Directory
8 30 (23.26%) MS Excel
8 30 (23.26%) Firewall
9 28 (21.71%) VMware
10 26 (20.16%) Stakeholder Management
10 26 (20.16%) Mentoring
11 24 (18.60%) Windows Server
12 23 (17.83%) Data Centre
12 23 (17.83%) Incident Management
13 22 (17.05%) Cisco Certification
14 21 (16.28%) Statistics
15 20 (15.50%) ITSM
16 19 (14.73%) LAN
16 19 (14.73%) WAN
16 19 (14.73%) Degree
17 18 (13.95%) Problem Management
17 18 (13.95%) HP
18 17 (13.18%) ITIL Certification
18 17 (13.18%) Finance
19 16 (12.40%) MS Exchange
19 16 (12.40%) Office 365
20 15 (11.63%) Enterprise Software
21 14 (10.85%) Management Information System
21 14 (10.85%) Telecoms

SLA
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (12.40%) MS Exchange
2 10 (7.75%) Exchange Server 2007
2 10 (7.75%) Exchange Server 2010
3 2 (1.55%) IIS
3 2 (1.55%) Skype for Business
4 1 (0.78%) SAS
4 1 (0.78%) SharePoint
Applications
1 30 (23.26%) MS Excel
2 13 (10.08%) MS PowerPoint
3 11 (8.53%) MS Office
4 2 (1.55%) MS Visio
Cloud Services
1 16 (12.40%) Office 365
2 2 (1.55%) Azure Active Directory
2 2 (1.55%) Microsoft Azure
3 1 (0.78%) Cloud Computing
Communications & Networking
1 30 (23.26%) Firewall
2 19 (14.73%) LAN
2 19 (14.73%) WAN
3 10 (7.75%) Internet
3 10 (7.75%) Structured Cabling
3 10 (7.75%) Wi-Fi
4 7 (5.43%) DNS
4 7 (5.43%) VPN
5 6 (4.65%) SMS
5 6 (4.65%) WLAN
6 3 (2.33%) Cisco ASA
6 3 (2.33%) VoIP
7 2 (1.55%) Network Security
7 2 (1.55%) Skype
7 2 (1.55%) SSL
7 2 (1.55%) Unified Communications
7 2 (1.55%) Wireless
7 2 (1.55%) Wireshark
8 1 (0.78%) HTTPS
8 1 (0.78%) IPsec
Database & Business Intelligence
1 9 (6.98%) SQL Server
2 2 (1.55%) Data Warehouse
2 2 (1.55%) SQL Server 2008
3 1 (0.78%) BusinessObjects
3 1 (0.78%) SAS EBI
3 1 (0.78%) SAS Enterprise Guide
3 1 (0.78%) SQL Server 2012
3 1 (0.78%) SQL Server Reporting Services
Development Applications
1 1 (0.78%) Rational DOORS
1 1 (0.78%) Subversion
1 1 (0.78%) Visual Studio
General
1 17 (13.18%) Finance
2 14 (10.85%) Telecoms
3 5 (3.88%) Back Office
4 4 (3.10%) Games
5 1 (0.78%) Legal
5 1 (0.78%) Retail
Job Titles
1 44 (34.11%) Support Engineer
2 20 (15.50%) Analyst
2 20 (15.50%) Service Manager
3 15 (11.63%) IT Engineer
3 15 (11.63%) IT Support
4 14 (10.85%) IT Support Engineer
4 14 (10.85%) Service Analyst
4 14 (10.85%) Service Desk Analyst
5 12 (9.30%) Technical Support
6 11 (8.53%) Technical Engineer
6 11 (8.53%) Technical Support Engineer
7 10 (7.75%) 3rd Line Engineer
7 10 (7.75%) 3rd Line Support
7 10 (7.75%) 3rd Line Support Engineer
7 10 (7.75%) Head of Infrastructure
8 9 (6.98%) 1st Line Support
8 9 (6.98%) Network Engineer
9 8 (6.20%) Delivery Manager
9 8 (6.20%) IT Manager
9 8 (6.20%) Senior Network Engineer
Libraries, Frameworks & Software Standards
1 6 (4.65%) Flash
Miscellaneous
1 23 (17.83%) Data Centre
2 21 (16.28%) Statistics
3 15 (11.63%) Enterprise Software
4 14 (10.85%) Management Information System
5 11 (8.53%) User Experience
6 6 (4.65%) Analytical Skills
7 4 (3.10%) Fat Client
7 4 (3.10%) Thin Client
8 3 (2.33%) PDA
9 2 (1.55%) Computer Science
9 2 (1.55%) Performance Metrics
10 1 (0.78%) Mainframe
Operating Systems
1 45 (34.88%) Windows
2 24 (18.60%) Windows Server
3 12 (9.30%) Windows Server 2012
4 11 (8.53%) Windows Server 2003
5 8 (6.20%) Linux
6 6 (4.65%) AIX
7 4 (3.10%) Windows 10
7 4 (3.10%) Windows 7
8 3 (2.33%) Mac OS X
9 2 (1.55%) Windows Server 2008
10 1 (0.78%) Data ONTAP
Processes & Methodologies
1 73 (56.59%) ITIL
2 34 (26.36%) Service Delivery
3 33 (25.58%) Service Management
4 26 (20.16%) Mentoring
4 26 (20.16%) Stakeholder Management
5 23 (17.83%) Incident Management
6 20 (15.50%) ITSM
7 18 (13.95%) Problem Management
8 13 (10.08%) Performance Management
9 12 (9.30%) Continuous Improvement
10 11 (8.53%) Coaching
10 11 (8.53%) Contract Management
10 11 (8.53%) Critical Success Factor
10 11 (8.53%) Escalation Management
10 11 (8.53%) Logistics
11 10 (7.75%) Business Continuity
12 9 (6.98%) Agile Software Development
12 9 (6.98%) Project Management
13 8 (6.20%) Resource Management
13 8 (6.20%) TOGAF
Programming Languages
1 4 (3.10%) SQL
2 2 (1.55%) PowerShell
3 1 (0.78%) C#
Qualifications
1 22 (17.05%) Cisco Certification
2 19 (14.73%) Degree
3 17 (13.18%) ITIL Certification
4 13 (10.08%) Microsoft Certification
5 12 (9.30%) CCNP
6 10 (7.75%) CCNA
7 9 (6.98%) ITIL Foundation Certificate
8 7 (5.43%) MCITP
8 7 (5.43%) MCSE
9 6 (4.65%) ISEB
10 5 (3.88%) A+ Certification
11 4 (3.10%) Security Cleared
12 2 (1.55%) CCDP
12 2 (1.55%) CCIE
13 1 (0.78%) MCSA
13 1 (0.78%) NCDA
Quality Assurance & Compliance
1 3 (2.33%) BS7799
2 1 (0.78%) ISO/IEC 27001
2 1 (0.78%) QA
System Software
1 31 (24.03%) Active Directory
2 9 (6.98%) Hyper-V
3 8 (6.20%) VMware Infrastructure
Systems Management
1 7 (5.43%) Cisco Prime
2 6 (4.65%) HP Data Protector
2 6 (4.65%) NetBackup
2 6 (4.65%) SCCM
2 6 (4.65%) Tivoli
2 6 (4.65%) Tivoli Storage Manager
3 4 (3.10%) SCSM
4 2 (1.55%) WSUS
Vendors
1 47 (36.43%) Microsoft
2 32 (24.81%) Cisco
3 28 (21.71%) VMware
4 18 (13.95%) HP
5 13 (10.08%) Citrix
6 9 (6.98%) SolarWinds
6 9 (6.98%) Veeam
7 6 (4.65%) 3PAR
7 6 (4.65%) Cadence
7 6 (4.65%) Oracle
7 6 (4.65%) Veritas
8 5 (3.88%) Dell
9 4 (3.10%) Intel Security
10 3 (2.33%) Avaya
10 3 (2.33%) NETGEAR
11 2 (1.55%) Alcatel-Lucent
11 2 (1.55%) Altiris
11 2 (1.55%) Ciena
11 2 (1.55%) Huawei
11 2 (1.55%) Tellabs
Newport, Gwent
Senitor Associates
Salary: £30000 - £40000 per annum + Benefits
Posted: Yesterday
Caldicot, Gwent
CPS Group UK
Salary: £17000 - £23000 per annum + pension, annual leave,
Posted: 5 days ago