The table below looks at the statistics for SLA skills in IT jobs advertised for the Wales region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 18 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
UK / Wales
Rank 49 51 72
Rank change year-on-year
+2 +21
Permanent jobs citing SLA 46 55 36
As % of all permanent IT jobs located in Wales 4.17% 4.41% 2.79%
As % of the Quality Assurance & Compliance category 46.00% 41.04% 27.48%
Number of salaries quoted 33 43 33
Median salary £27,000 £31,250 £35,000
Median salary % change year-on-year
-13.60% -10.71%
90% offered a salary of more than £17,600 £15,300 £23,000
10% offered a salary of more than £44,000 £46,300 £47,500
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Wales region.

Quality Assurance & Compliance Category
Wales
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
100 134 131
As % of all permanent IT jobs located in Wales 9.06% 10.74% 10.16%
Number of salaries quoted 83 100 99
Median salary £37,500 £35,000 £37,500
Median salary % change year-on-year
+7.14% -6.66%
90% offered a salary of more than £18,300 £15,900 £23,000
10% offered a salary of more than £79,250 £46,000 £45,000
UK excluding London median salary £42,500 £45,000 £42,000
% change year-on-year
-5.55% +7.14%

SLA
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Wales

SLA
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Wales region.

SLA Salary Trend in Wales

SLA
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing SLA across the Wales region over the 3 months to 18 January 2017.

SLA Salary Histogram in Wales

SLA
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Wales region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales 0 32 £27,000 -16.92% 6
West Wales - 9 £19,000 -
Mid Wales - 3 - -
North Wales -6 2 £16,000 -
SLA
UK

SLA
Top 30 Related IT Skills in Wales

For the 6 months to 18 January 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for SLA.

1 58 (53.21%) ITIL
2 34 (31.19%) Windows
2 34 (31.19%) Microsoft
3 30 (27.52%) Service Delivery
3 30 (27.52%) Active Directory
4 28 (25.69%) Service Management
5 26 (23.85%) Stakeholder Management
6 25 (22.94%) MS Excel
7 22 (20.18%) Cisco
7 22 (20.18%) Data Centre
8 21 (19.27%) Statistics
9 20 (18.35%) Windows Server
9 20 (18.35%) Mentoring
9 20 (18.35%) ITSM
10 19 (17.43%) Degree
11 17 (15.60%) LAN
11 17 (15.60%) WAN
12 16 (14.68%) Finance
13 15 (13.76%) Enterprise Software
13 15 (13.76%) Firewall
14 14 (12.84%) Management Information System
14 14 (12.84%) Telecoms
14 14 (12.84%) VMware
14 14 (12.84%) Problem Management
15 13 (11.93%) Performance Management
15 13 (11.93%) Incident Management
15 13 (11.93%) MS PowerPoint
16 12 (11.01%) Continuous Improvement
16 12 (11.01%) ITIL Certification
17 11 (10.09%) Microsoft Certification

SLA
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (8.26%) MS Exchange
2 4 (3.67%) Exchange Server 2007
2 4 (3.67%) Exchange Server 2010
3 2 (1.83%) IIS
3 2 (1.83%) Skype for Business
4 1 (0.92%) SAS
4 1 (0.92%) SharePoint
Applications
1 25 (22.94%) MS Excel
2 13 (11.93%) MS PowerPoint
3 11 (10.09%) MS Office
4 2 (1.83%) MS Visio
Business Applications
1 1 (0.92%) Dynamics CRM
Cloud Services
1 10 (9.17%) Office 365
2 2 (1.83%) Azure Active Directory
2 2 (1.83%) Microsoft Azure
Communications & Networking
1 17 (15.60%) LAN
1 17 (15.60%) WAN
2 15 (13.76%) Firewall
3 10 (9.17%) Structured Cabling
3 10 (9.17%) Wi-Fi
4 7 (6.42%) DNS
5 6 (5.50%) SMS
5 6 (5.50%) VPN
6 4 (3.67%) WLAN
7 3 (2.75%) Internet
7 3 (2.75%) VoIP
8 2 (1.83%) Cisco ASA
8 2 (1.83%) Network Security
8 2 (1.83%) Skype
8 2 (1.83%) SSL
8 2 (1.83%) Unified Communications
8 2 (1.83%) Wireless
8 2 (1.83%) Wireshark
9 1 (0.92%) IPsec
9 1 (0.92%) NAS
Database & Business Intelligence
1 11 (10.09%) SQL Server
2 4 (3.67%) SQL Server 2008
3 3 (2.75%) SQL Server 2012
3 3 (2.75%) SQL Server Reporting Services
4 2 (1.83%) Data Warehouse
4 2 (1.83%) Microsoft Analysis Services
4 2 (1.83%) Power BI
4 2 (1.83%) SQL Server 2005
4 2 (1.83%) SQL Server Analysis Services
4 2 (1.83%) SQL Server Integration Services
5 1 (0.92%) BusinessObjects
5 1 (0.92%) SAS EBI
5 1 (0.92%) SAS Enterprise Guide
Development Applications
1 1 (0.92%) Rational DOORS
1 1 (0.92%) Subversion
1 1 (0.92%) Visual Studio
General
1 16 (14.68%) Finance
2 14 (12.84%) Telecoms
3 4 (3.67%) Back Office
4 1 (0.92%) Legal
4 1 (0.92%) Retail
Job Titles
1 31 (28.44%) Support Engineer
2 19 (17.43%) Service Manager
3 17 (15.60%) Analyst
4 16 (14.68%) IT Support
5 15 (13.76%) IT Engineer
5 15 (13.76%) IT Support Engineer
6 11 (10.09%) Service Analyst
6 11 (10.09%) Service Desk Analyst
7 10 (9.17%) Head of Infrastructure
8 8 (7.34%) Delivery Manager
8 8 (7.34%) IT Manager
8 8 (7.34%) Technical Support
9 7 (6.42%) 1st Line Support
9 7 (6.42%) Break Fix Engineer
9 7 (6.42%) Services Delivery Manager
9 7 (6.42%) Technical Engineer
9 7 (6.42%) Technical Support Engineer
10 6 (5.50%) Senior Network Engineer
10 6 (5.50%) Service Support Manager
10 6 (5.50%) Support Manager
Libraries, Frameworks & Software Standards
1 6 (5.50%) Flash
2 1 (0.92%) .NET
Miscellaneous
1 22 (20.18%) Data Centre
2 21 (19.27%) Statistics
3 15 (13.76%) Enterprise Software
4 14 (12.84%) Management Information System
5 11 (10.09%) User Experience
6 7 (6.42%) PDA
7 5 (4.59%) Fat Client
7 5 (4.59%) Thin Client
8 4 (3.67%) Analytical Skills
9 2 (1.83%) Computer Science
9 2 (1.83%) Performance Metrics
10 1 (0.92%) Mainframe
Operating Systems
1 34 (31.19%) Windows
2 20 (18.35%) Windows Server
3 6 (5.50%) Windows Server 2012
4 5 (4.59%) Windows 10
4 5 (4.59%) Windows 7
4 5 (4.59%) Windows Server 2003
5 3 (2.75%) Mac OS X
6 2 (1.83%) Linux
6 2 (1.83%) Windows Server 2008
7 1 (0.92%) AIX
Processes & Methodologies
1 58 (53.21%) ITIL
2 30 (27.52%) Service Delivery
3 28 (25.69%) Service Management
4 26 (23.85%) Stakeholder Management
5 20 (18.35%) ITSM
5 20 (18.35%) Mentoring
6 14 (12.84%) Problem Management
7 13 (11.93%) Incident Management
7 13 (11.93%) Performance Management
8 12 (11.01%) Continuous Improvement
9 11 (10.09%) Contract Management
9 11 (10.09%) Critical Success Factor
9 11 (10.09%) Escalation Management
10 10 (9.17%) Agile Software Development
10 10 (9.17%) Business Continuity
10 10 (9.17%) Coaching
10 10 (9.17%) Project Management
11 8 (7.34%) TOGAF
12 7 (6.42%) Infrastructure Management
12 7 (6.42%) Logistics
Programming Languages
1 6 (5.50%) SQL
2 2 (1.83%) C#
2 2 (1.83%) PowerShell
2 2 (1.83%) T-SQL
3 1 (0.92%) PHP
3 1 (0.92%) VB.NET
Qualifications
1 19 (17.43%) Degree
2 12 (11.01%) ITIL Certification
3 11 (10.09%) Microsoft Certification
4 9 (8.26%) Cisco Certification
4 9 (8.26%) Security Cleared
5 7 (6.42%) MCITP
6 6 (5.50%) CCNP
6 6 (5.50%) ISEB
7 4 (3.67%) MCSE
8 3 (2.75%) CCNA
9 2 (1.83%) A+ Certification
9 2 (1.83%) CCDP
9 2 (1.83%) CCIE
9 2 (1.83%) ITIL Foundation Certificate
10 1 (0.92%) MCP
10 1 (0.92%) MCSA
Quality Assurance & Compliance
1 3 (2.75%) BS7799
2 1 (0.92%) ISO/IEC 27001
2 1 (0.92%) QA
System Software
1 30 (27.52%) Active Directory
2 9 (8.26%) Hyper-V
3 8 (7.34%) VMware Infrastructure
Systems Management
1 7 (6.42%) Cisco Prime
2 6 (5.50%) NetBackup
2 6 (5.50%) SCCM
3 5 (4.59%) SCSM
4 1 (0.92%) HP Data Protector
4 1 (0.92%) Tivoli
4 1 (0.92%) Tivoli Storage Manager
4 1 (0.92%) WSUS
Vendors
1 34 (31.19%) Microsoft
2 22 (20.18%) Cisco
3 14 (12.84%) VMware
4 11 (10.09%) HP
5 9 (8.26%) SolarWinds
6 8 (7.34%) Veeam
7 7 (6.42%) Citrix
8 6 (5.50%) 3PAR
8 6 (5.50%) Cadence
8 6 (5.50%) Oracle
8 6 (5.50%) Veritas
9 5 (4.59%) Intel Security
10 4 (3.67%) Dell
11 3 (2.75%) Avaya
12 2 (1.83%) Alcatel-Lucent
12 2 (1.83%) Altiris
12 2 (1.83%) Apple
12 2 (1.83%) Huawei
12 2 (1.83%) Nokia
12 2 (1.83%) Remedy
Cardiff, South Glamorgan
CPS Group UK
Salary: £22000 - £27000 per annum + competitive bonus package
Posted: 2 days ago
Radyr, Cardiff
Prosys Computing
Posted: 5 days ago
Caldicot, Gwent
CPS Group UK
Salary: £17000 - £23000 per annum + pension, annual leave,
Posted: 6 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £35000 - £45000 per annum + benefits
Posted: 26 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £30000 - £35000 per annum
Posted: 12 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £23000 - £28500 per annum + benefits
Posted: 26 days ago