The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Incident Management
Rank 68 87 83
Rank change year-on-year
+19 -4
Permanent jobs citing Incident Management 31 19 19
As % of all permanent IT jobs located in Wales 2.31% 1.36% 1.56%
As % of the Processes & Methodologies category 2.83% 1.62% 1.88%
Number of salaries quoted 22 11 12
Average salary £27,250 £44,000 £31,500
Average salary % change year-on-year
-38.06% +39.68%
90% offered a salary of more than £21,700 £28,000 £30,500
10% offered a salary of more than £45,000 £48,000 £55,800
UK excluding London average salary £41,500 £40,000 £39,000
% change year-on-year
+3.75% +2.56%
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1094 1175 1008
As % of all permanent IT jobs located in Wales 81.52% 84.35% 82.83%
Number of salaries quoted 930 977 851
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £27,000 £26,500 £27,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Incident Management
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Wales

Incident Management
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Wales region.

Incident Management Salary Trend in Wales

Incident Management
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Incident Management across the Wales region over the 3 months to 29 April 2016.

Incident Management Salary Histogram in Wales

Incident Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Wales region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +18 28 £26,750 -39.20% 4
North Wales - 2 £27,500 -
Incident Management
UK

Incident Management
Top 30 Related IT Skills in Wales

For the 6 months to 29 April 2016, IT jobs across the Wales region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 38 (65.52%) ITIL
2 22 (37.93%) SLA
2 22 (37.93%) Service Management
3 19 (32.76%) Firewall
4 17 (29.31%) Cisco Certification
5 15 (25.86%) Remedy
5 15 (25.86%) Linux
6 14 (24.14%) CCNA
6 14 (24.14%) Cisco
6 14 (24.14%) Microsoft
6 14 (24.14%) Problem Management
7 13 (22.41%) ITIL Foundation Certificate
7 13 (22.41%) Citrix
7 13 (22.41%) MS Excel
8 12 (20.69%) Internet
8 12 (20.69%) SQL
8 12 (20.69%) ITSM
8 12 (20.69%) VMware
9 11 (18.97%) MS Office
9 11 (18.97%) Windows
10 10 (17.24%) Unix
10 10 (17.24%) Change Management
11 9 (15.52%) Finance
11 9 (15.52%) Oracle
12 8 (13.79%) Logistics
13 7 (12.07%) Solaris
13 7 (12.07%) HP
13 7 (12.07%) Remedy ITSM
14 6 (10.34%) Resource Management
14 6 (10.34%) HP Data Protector

Incident Management
Top Related IT Skills in Wales by Category

For the 6 months to 29 April 2016, IT jobs across the Wales region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Applications
1 13 (22.41%) MS Excel
2 11 (18.97%) MS Office
Business Applications
1 7 (12.07%) Remedy ITSM
Cloud Services
1 2 (3.45%) SaaS
Communications & Networking
1 19 (32.76%) Firewall
2 12 (20.69%) Internet
3 2 (3.45%) Wireless
4 1 (1.72%) Cisco ASA
4 1 (1.72%) Cisco Wireless
4 1 (1.72%) IPsec
4 1 (1.72%) Network Security
4 1 (1.72%) PuTTY
4 1 (1.72%) SSH
4 1 (1.72%) Telnet
Database & Business Intelligence
1 6 (10.34%) Oracle Database
1 6 (10.34%) SQLPlus
2 4 (6.90%) GIS
General
1 9 (15.52%) Finance
2 4 (6.90%) Back Office
3 3 (5.17%) Manufacturing
3 3 (5.17%) Telecoms
4 1 (1.72%) Advertising
4 1 (1.72%) Retail
Job Titles
1 16 (27.59%) Analyst
2 13 (22.41%) 1st Line Support
3 11 (18.97%) 1st Line Engineer
3 11 (18.97%) 1st Line Support Engineer
3 11 (18.97%) Service Analyst
3 11 (18.97%) Service Desk Analyst
3 11 (18.97%) Support Engineer
4 9 (15.52%) 1st Line Technical Support
4 9 (15.52%) Technical Engineer
4 9 (15.52%) Technical Support
4 9 (15.52%) Technical Support Engineer
5 7 (12.07%) Service Manager
6 5 (8.62%) SQL Analyst
7 4 (6.90%) Applications Support
7 4 (6.90%) Incident Manager
7 4 (6.90%) Unix Analyst
8 3 (5.17%) Business Systems Analyst
8 3 (5.17%) Consultant
8 3 (5.17%) Network Engineer
8 3 (5.17%) Systems Analyst
Libraries, Frameworks & Software Standards
1 3 (5.17%) CGI
Miscellaneous
1 6 (10.34%) Fintech
1 6 (10.34%) Mobile Payment
2 5 (8.62%) Analytical Skills
3 3 (5.17%) Data Centre
4 2 (3.45%) Derivative
4 2 (3.45%) Fat Client
4 2 (3.45%) Foreign Exchange (FX)
4 2 (3.45%) Management Information System
4 2 (3.45%) Thin Client
5 1 (1.72%) AS400
5 1 (1.72%) CMDB
5 1 (1.72%) Distributed Denial-of-Service
5 1 (1.72%) iSeries
Operating Systems
1 15 (25.86%) Linux
2 11 (18.97%) Windows
3 10 (17.24%) Unix
4 7 (12.07%) Solaris
5 6 (10.34%) AIX
6 4 (6.90%) Windows 7
7 3 (5.17%) Windows Server
8 2 (3.45%) Windows 8
Processes & Methodologies
1 38 (65.52%) ITIL
2 22 (37.93%) Service Management
3 14 (24.14%) Problem Management
4 12 (20.69%) ITSM
5 10 (17.24%) Change Management
6 8 (13.79%) Logistics
7 6 (10.34%) High Availability
7 6 (10.34%) ITIL V2
7 6 (10.34%) Resource Management
8 5 (8.62%) Agile Software Development
9 3 (5.17%) Business Analysis
9 3 (5.17%) ERP
9 3 (5.17%) Root Cause Analysis
9 3 (5.17%) Service Delivery
9 3 (5.17%) Supplier Management
9 3 (5.17%) Systems Analysis
10 2 (3.45%) Change Control
10 2 (3.45%) Continuous Improvement
10 2 (3.45%) Customer Engagement
10 2 (3.45%) Project Governance
Programming Languages
1 12 (20.69%) SQL
2 6 (10.34%) PL/SQL
3 3 (5.17%) Java
4 1 (1.72%) C
4 1 (1.72%) Shell Script
Qualifications
1 17 (29.31%) Cisco Certification
2 14 (24.14%) CCNA
3 13 (22.41%) ITIL Foundation Certificate
4 4 (6.90%) ITIL Certification
4 4 (6.90%) SC Cleared
4 4 (6.90%) Security Cleared
5 3 (5.17%) CCNP
5 3 (5.17%) Degree
5 3 (5.17%) ISEB
6 2 (3.45%) PRINCE2 Certification
7 1 (1.72%) CCENT
7 1 (1.72%) CCSP
7 1 (1.72%) CCVP
7 1 (1.72%) Microsoft Certification
Quality Assurance & Compliance
1 22 (37.93%) SLA
System Software
1 2 (3.45%) Active Directory
2 1 (1.72%) VMware ESX
2 1 (1.72%) VMware Infrastructure
Systems Management
1 6 (10.34%) HP Data Protector
1 6 (10.34%) Tivoli
1 6 (10.34%) Tivoli Storage Manager
2 1 (1.72%) BladeLogic
2 1 (1.72%) BMC PATROL
2 1 (1.72%) Cisco UCCE
2 1 (1.72%) Cisco UCCX
Vendors
1 15 (25.86%) Remedy
2 14 (24.14%) Cisco
2 14 (24.14%) Microsoft
3 13 (22.41%) Citrix
4 12 (20.69%) VMware
5 9 (15.52%) Oracle
6 7 (12.07%) HP
7 6 (10.34%) ServiceNow
8 3 (5.17%) Sun
9 2 (3.45%) IBM
10 1 (1.72%) Blue Coat
10 1 (1.72%) BMC
10 1 (1.72%) CheckPoint
10 1 (1.72%) SAP
Bridgend, Mid Glamorgan
Jonothan Bosworth
Salary: £30000 - £35000 Per Annum
Posted: Yesterday
Bridgend, Mid Glamorgan
Computer People
Salary: £25000.00 per annum
Posted: Yesterday
Bridgend, Mid Glamorgan
Jonothan Bosworth
Salary: £40000 - £48000 Per Annum
Posted: 4 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £45000 - £48000 per annum + excellent benefits package
Posted: 15 days ago