The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wales region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 67 95 63
Rank change year-on-year
+28 -32
Permanent jobs citing Incident Management 28 6 23
As % of all permanent IT jobs located in Wales 2.247% 0.527% 2.209%
As % of the Processes & Methodologies category 3.263% 0.757% 3.038%
Number of salaries quoted 22 5 18
Average salary £39,000 £21,500 £33,250
Average salary % change year-on-year
+81.39% -35.33%
90% offered a salary of more than £29,139 £14,000 £16,500
10% offered a salary of more than £47,250 £24,500 £43,225
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
858 793 757
As % of all permanent IT jobs located in Wales 68.86% 69.68% 72.72%
Number of salaries quoted 762 710 706
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £25,500 £25,500 £26,000
10% offered a salary of more than £48,200 £52,500 £48,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
UK

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Wales Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Wales region.

Wales Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the Wales region over the 3 months to 17 May 2013.

Wales Incident Management Salary Histogram

Incident Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Wales region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
South Wales +23 27 £39,000 +81.39%
Incident Management
UK

Incident Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Wales region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 35 (71.43%) ITIL
2 26 (53.06%) Microsoft
2 26 (53.06%) Active Directory
3 23 (46.94%) Windows
3 23 (46.94%) Finance
4 20 (40.82%) SharePoint
4 20 (40.82%) MS Exchange
4 20 (40.82%) Advertising
5 19 (38.78%) MS Excel
5 19 (38.78%) SQL Server
6 18 (36.73%) Exchange Server 2007
6 18 (36.73%) Exchange Server 2010
7 17 (34.69%) Windows Server 2008
7 17 (34.69%) IIS
7 17 (34.69%) Windows 2000
7 17 (34.69%) SAN
7 17 (34.69%) Windows Server 2003
8 12 (24.49%) Service Delivery
9 10 (20.41%) MS Office
10 9 (18.37%) MS Project
10 9 (18.37%) SLA
11 8 (16.33%) Service Management
12 7 (14.29%) Problem Management
12 7 (14.29%) Microsoft Certification
13 6 (12.24%) Firewall
13 6 (12.24%) Management Information System
14 5 (10.20%) Change Management
14 5 (10.20%) Internet
14 5 (10.20%) WAN
14 5 (10.20%) HTML

Incident Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Wales region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 5 (10.20%) HTML
2 2 (4.082%) .NET
2 2 (4.082%) CGI
Application Platforms
1 20 (40.82%) SharePoint
1 20 (40.82%) MS Exchange
2 18 (36.73%) Exchange Server 2007
2 18 (36.73%) Exchange Server 2010
3 17 (34.69%) IIS
4 3 (6.122%) SharePoint 2010
5 1 (2.041%) Lync
5 1 (2.041%) Exchange Server 2003
Applications
1 19 (38.78%) MS Excel
2 10 (20.41%) MS Office
3 9 (18.37%) MS Project
4 1 (2.041%) MS Visio
Business Applications
1 1 (2.041%) SAP FI
1 1 (2.041%) SAP FI/CO
1 1 (2.041%) SAP CO
1 1 (2.041%) SAP SRM
Communications & Networking
1 17 (34.69%) SAN
2 6 (12.24%) Firewall
3 5 (10.20%) Internet
3 5 (10.20%) WAN
4 2 (4.082%) DHCP
4 2 (4.082%) TCP/IP
4 2 (4.082%) DNS
5 1 (2.041%) Wi-Fi
5 1 (2.041%) Cisco ASA
5 1 (2.041%) VoIP
Database & Business Intelligence
1 19 (38.78%) SQL Server
2 2 (4.082%) MySQL
3 1 (2.041%) MS Access
General
1 23 (46.94%) Finance
2 20 (40.82%) Advertising
3 4 (8.163%) Banking
4 3 (6.122%) Welsh Language
5 2 (4.082%) Retail
5 2 (4.082%) Retail Banking
5 2 (4.082%) Financial Institution
6 1 (2.041%) Telecoms
6 1 (2.041%) Manufacturing
Job Titles
1 11 (22.45%) Analyst
2 8 (16.33%) Data Centre Engineer
3 6 (12.24%) Service Analyst
3 6 (12.24%) Service Manager
3 6 (12.24%) Service Desk Analyst
4 3 (6.122%) 2nd Line Support
4 3 (6.122%) Trainer
4 3 (6.122%) Support Analyst
4 3 (6.122%) ITIL Service Manager
4 3 (6.122%) IT Trainer
4 3 (6.122%) Data Manager
4 3 (6.122%) Business Continuity Manager
4 3 (6.122%) Business Manager
4 3 (6.122%) Data Centre Manager
4 3 (6.122%) Communications Manager
4 3 (6.122%) ITIL Manager
5 2 (4.082%) Applications Support
5 2 (4.082%) Customer Services Manager
5 2 (4.082%) Applications Support Analyst
5 2 (4.082%) Desktop Engineer
Miscellaneous
1 6 (12.24%) Management Information System
2 3 (6.122%) Cloud Computing
3 2 (4.082%) Mobile Banking
4 1 (2.041%) FMCG
Operating Systems
1 23 (46.94%) Windows
2 17 (34.69%) Windows 2000
2 17 (34.69%) Windows Server 2003
2 17 (34.69%) Windows Server 2008
3 3 (6.122%) Windows 7
Processes & Methodologies
1 35 (71.43%) ITIL
2 12 (24.49%) Service Delivery
3 8 (16.33%) Service Management
4 7 (14.29%) Problem Management
5 5 (10.20%) Change Management
6 3 (6.122%) ITSM
6 3 (6.122%) Business Continuity
6 3 (6.122%) Information Security
6 3 (6.122%) Technical Architecture
6 3 (6.122%) BCP
6 3 (6.122%) Root Cause Analysis
6 3 (6.122%) ITIL V3
7 1 (2.041%) Continuous Improvement
7 1 (2.041%) Project Management
7 1 (2.041%) Release Management
Programming Languages
1 2 (4.082%) Delphi
1 2 (4.082%) Java
1 2 (4.082%) SQL
Qualifications
1 7 (14.29%) Microsoft Certification
2 5 (10.20%) MCSE
3 4 (8.163%) MCP
4 3 (6.122%) ITIL Certification
4 3 (6.122%) Security Cleared
5 2 (4.082%) SC Cleared
6 1 (2.041%) CCNP
6 1 (2.041%) Cisco Certification
6 1 (2.041%) MCITP
6 1 (2.041%) Degree
Quality Assurance & Compliance
1 9 (18.37%) SLA
2 2 (4.082%) HL7
System Software
1 26 (53.06%) Active Directory
2 2 (4.082%) VMware Infrastructure
3 1 (2.041%) Microsoft Virtual Server
Systems Management
1 2 (4.082%) Oracle Enterprise Manager
2 1 (2.041%) SCCM
2 1 (2.041%) SCOM
Vendors
1 26 (53.06%) Microsoft
2 2 (4.082%) Avaya
2 2 (4.082%) Oracle
2 2 (4.082%) Business Objects
2 2 (4.082%) Remedy
2 2 (4.082%) VMware
3 1 (2.041%) McAfee
3 1 (2.041%) SAP
3 1 (2.041%) Cisco
3 1 (2.041%) CheckPoint
3 1 (2.041%) HP
3 1 (2.041%) Citrix
Cardiff, South Glamorgan
The successful candidate will be part of a large service desk team working to ITIL standards. This is a fast paced environment working to set SLA's working...
Atos
Posted: 23 April 2013