The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wales region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Incident Management
Rank 80 71 91
Rank change year-on-year
-9 +20
Permanent jobs citing Incident Management 18 26 6
As % of all permanent IT jobs located in Wales 1.47% 2.09% 0.54%
As % of the Processes & Methodologies category 1.84% 2.85% 0.78%
Number of salaries quoted 13 23 5
Average salary £31,500 £39,000 £21,500
Average salary % change year-on-year
-19.23% +81.39%
90% offered a salary of more than £24,100 £29,139 £14,000
10% offered a salary of more than £54,100 £46,500 £24,500
UK excluding London average salary £37,500 £37,500 £32,500
% change year-on-year
- +15.38%
Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
977 911 771
As % of all permanent IT jobs located in Wales 79.56% 73.23% 69.58%
Number of salaries quoted 826 807 693
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £26,500 £25,500 £25,000
10% offered a salary of more than £55,000 £50,000 £45,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Incident Management
UK

Incident Management
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Wales

Incident Management
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Wales region.

Incident Management Salary Trend in Wales

Incident Management
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Incident Management across the Wales region over the 3 months to 18 April 2014.

Incident Management Salary Histogram in Wales

Incident Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Wales region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
South Wales -4 18 £31,500 -19.23% 1
Incident Management
UK

Incident Management
Top 30 Related IT Skills in Wales

For the 6 months to 18 April 2014, IT jobs across the Wales region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 23 (71.88%) ITIL
2 13 (40.63%) SLA
2 13 (40.63%) Cisco
3 10 (31.25%) Windows
4 9 (28.13%) Firewall
5 8 (25.00%) Service Management
5 8 (25.00%) VoIP
5 8 (25.00%) ITIL V3
6 7 (21.88%) LAN
6 7 (21.88%) Microsoft
6 7 (21.88%) Service Delivery
6 7 (21.88%) Finance
7 5 (15.63%) Wi-Fi
7 5 (15.63%) Telecoms
7 5 (15.63%) Change Management
7 5 (15.63%) Network Design
7 5 (15.63%) Network Planning
7 5 (15.63%) Brocade
7 5 (15.63%) NetScout
7 5 (15.63%) DWDM
7 5 (15.63%) McAfee
7 5 (15.63%) CheckPoint
7 5 (15.63%) Load Balancing
7 5 (15.63%) Cisco Nexus
7 5 (15.63%) Protective Monitoring
7 5 (15.63%) Network Monitoring
7 5 (15.63%) Cisco ASA
7 5 (15.63%) Capacity Planning
8 4 (12.50%) Active Directory
8 4 (12.50%) MS Excel

Incident Management
Top Related IT Skills in Wales by Category

For the 6 months to 18 April 2014, IT jobs across the Wales region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.25%) SharePoint
1 2 (6.25%) MS Exchange
2 1 (3.13%) IIS
2 1 (3.13%) Exchange Server 2007
2 1 (3.13%) Lync
2 1 (3.13%) Exchange Server 2010
Applications
1 4 (12.50%) MS Excel
2 3 (9.38%) MS Office
3 1 (3.13%) MS Project
Cloud Services
1 1 (3.13%) Office 365
Communications & Networking
1 9 (28.13%) Firewall
2 8 (25.00%) VoIP
3 7 (21.88%) LAN
4 5 (15.63%) Wi-Fi
4 5 (15.63%) DWDM
4 5 (15.63%) Cisco Nexus
4 5 (15.63%) Cisco ASA
5 4 (12.50%) TCP/IP
6 2 (6.25%) DNS
6 2 (6.25%) WAN
6 2 (6.25%) DHCP
6 2 (6.25%) Internet
7 1 (3.13%) VLAN
7 1 (3.13%) SAN
Database & Business Intelligence
1 1 (3.13%) SQL Server
General
1 7 (21.88%) Finance
2 5 (15.63%) Telecoms
3 2 (6.25%) Welsh Language
3 2 (6.25%) Retail
4 1 (3.13%) Advertising
Job Titles
1 5 (15.63%) Service Manager
1 5 (15.63%) Network Specialist
1 5 (15.63%) Incident Manager
1 5 (15.63%) Service Desk Manager
1 5 (15.63%) Analyst
2 4 (12.50%) Firewall Engineer
2 4 (12.50%) Network Engineer
3 3 (9.38%) Senior Analyst
4 2 (6.25%) Incident Analyst
4 2 (6.25%) Network Consultant
4 2 (6.25%) Senior Consultant
4 2 (6.25%) Consultant
4 2 (6.25%) Service Analyst
4 2 (6.25%) Senior Network Consultant
4 2 (6.25%) Service Desk Analyst
5 1 (3.13%) Team Leader
5 1 (3.13%) Security Engineer
5 1 (3.13%) Data Centre Engineer
5 1 (3.13%) 2nd Line Support
5 1 (3.13%) Senior Manager
Miscellaneous
1 1 (3.13%) Statistics
1 1 (3.13%) Clustering
Operating Systems
1 10 (31.25%) Windows
2 3 (9.38%) Windows Server 2008
3 2 (6.25%) Windows Server 2012
3 2 (6.25%) Windows Server 2003
4 1 (3.13%) Linux
4 1 (3.13%) Windows 2000
4 1 (3.13%) Windows 7
Processes & Methodologies
1 23 (71.88%) ITIL
2 8 (25.00%) Service Management
2 8 (25.00%) ITIL V3
3 7 (21.88%) Service Delivery
4 5 (15.63%) Change Management
4 5 (15.63%) Network Design
4 5 (15.63%) Network Planning
4 5 (15.63%) Load Balancing
4 5 (15.63%) Protective Monitoring
4 5 (15.63%) Network Monitoring
4 5 (15.63%) Capacity Planning
5 3 (9.38%) Workflow
5 3 (9.38%) Service Desk Management
6 1 (3.13%) Asset Management
6 1 (3.13%) Knowledge Management
6 1 (3.13%) ITSM
6 1 (3.13%) Project Management
6 1 (3.13%) Problem Management
6 1 (3.13%) Matrix Management
6 1 (3.13%) Performance Management
Programming Languages
1 1 (3.13%) Python
1 1 (3.13%) Perl
Qualifications
1 2 (6.25%) Cisco Certification
1 2 (6.25%) ITIL Certification
1 2 (6.25%) CCNP
1 2 (6.25%) CCNA
1 2 (6.25%) CCDP
1 2 (6.25%) Degree
2 1 (3.13%) SC Cleared
2 1 (3.13%) Security Cleared
Quality Assurance & Compliance
1 13 (40.63%) SLA
System Software
1 4 (12.50%) Active Directory
2 1 (3.13%) VMware Infrastructure
2 1 (3.13%) Hyper-V
2 1 (3.13%) XenApp
Systems Management
1 1 (3.13%) SCCM
1 1 (3.13%) SCOM
Vendors
1 13 (40.63%) Cisco
2 7 (21.88%) Microsoft
3 5 (15.63%) Brocade
3 5 (15.63%) NetScout
3 5 (15.63%) McAfee
3 5 (15.63%) CheckPoint
4 2 (6.25%) VMware
5 1 (3.13%) Citrix
5 1 (3.13%) ServiceNow