The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Wales region. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 26 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Incident Management
Rank 53 84 83
Rank change year-on-year
+31 -1
Permanent jobs citing Incident Management 51 21 20
As % of all permanent IT jobs located in Wales 3.79% 1.52% 1.51%
As % of the Processes & Methodologies category 4.55% 1.81% 1.89%
Number of salaries quoted 44 21 14
Median salary £26,500 £40,000 £30,500
Median salary % change year-on-year
-33.75% +31.14%
90% offered a salary of more than £22,500 £27,500 £20,800
10% offered a salary of more than £44,100 £50,000 £37,150
UK excluding London median salary £37,500 £40,000 £40,000
% change year-on-year
-6.25% -
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1121 1162 1056
As % of all permanent IT jobs located in Wales 83.35% 83.90% 79.76%
Number of salaries quoted 950 942 917
Median salary £40,000 £37,500 £36,500
Median salary % change year-on-year
+6.66% +2.73%
90% offered a salary of more than £26,500 £27,500 £27,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Incident Management
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Wales

Incident Management
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Wales region.

Incident Management Salary Trend in Wales

Incident Management
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Incident Management across the Wales region over the 3 months to 26 July 2016.

Incident Management Salary Histogram in Wales

Incident Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Wales region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +36 50 £26,500 -33.75% 5
Mid Wales - 1 - -
Incident Management
UK

Incident Management
Top 30 Related IT Skills in Wales

For the 6 months to 26 July 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for Incident Management.

1 59 (72.84%) ITIL
2 37 (45.68%) SLA
3 36 (44.44%) Firewall
4 35 (43.21%) Microsoft
5 29 (35.80%) MS Excel
5 29 (35.80%) Linux
6 28 (34.57%) VMware
7 25 (30.86%) Internet
8 24 (29.63%) Cisco Certification
8 24 (29.63%) Cisco
9 23 (28.40%) CCNA
9 23 (28.40%) HP
10 22 (27.16%) ITIL Foundation Certificate
11 21 (25.93%) Citrix
12 19 (23.46%) Service Management
13 16 (19.75%) Remedy
13 16 (19.75%) Tivoli
13 16 (19.75%) Tivoli Storage Manager
13 16 (19.75%) AIX
13 16 (19.75%) HP Data Protector
14 15 (18.52%) Logistics
14 15 (18.52%) MS Office
14 15 (18.52%) Windows
15 14 (17.28%) Unix
16 13 (16.05%) SQL
17 12 (14.81%) Solaris
17 12 (14.81%) Problem Management
17 12 (14.81%) Remedy ITSM
17 12 (14.81%) Finance
18 11 (13.58%) Analytical Skills

Incident Management
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.23%) BizTalk Server
1 1 (1.23%) SharePoint
Applications
1 29 (35.80%) MS Excel
2 15 (18.52%) MS Office
Business Applications
1 12 (14.81%) Remedy ITSM
2 1 (1.23%) Unit4 Business World
Cloud Services
1 3 (3.70%) SaaS
Communications & Networking
1 36 (44.44%) Firewall
2 25 (30.86%) Internet
3 7 (8.64%) PuTTY
3 7 (8.64%) SSH
3 7 (8.64%) Telnet
4 3 (3.70%) Broadband
5 1 (1.23%) Cisco ASA
Database & Business Intelligence
1 5 (6.17%) Oracle Database
1 5 (6.17%) SQLPlus
2 4 (4.94%) GIS
3 1 (1.23%) SQL Server
3 1 (1.23%) SQL Server Integration Services
General
1 12 (14.81%) Finance
2 8 (9.88%) Telecoms
3 5 (6.17%) Back Office
4 3 (3.70%) Manufacturing
5 2 (2.47%) Advertising
Job Titles
1 24 (29.63%) Support Engineer
2 21 (25.93%) Analyst
3 17 (20.99%) 1st Line Support
4 16 (19.75%) 1st Line Engineer
4 16 (19.75%) 1st Line Support Engineer
4 16 (19.75%) Technical Engineer
4 16 (19.75%) Technical Support
4 16 (19.75%) Technical Support Engineer
5 14 (17.28%) Incident Manager
6 12 (14.81%) 1st Line Technical Support
7 10 (12.35%) Service Analyst
8 9 (11.11%) Applications Support
8 9 (11.11%) Network Engineer
8 9 (11.11%) Service Desk Analyst
9 8 (9.88%) Support Analyst
10 6 (7.41%) IT Support
11 5 (6.17%) Applications Support Analyst
11 5 (6.17%) Network Security Engineer
11 5 (6.17%) Security Engineer
12 4 (4.94%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 4 (4.94%) CGI
2 1 (1.23%) .NET
2 1 (1.23%) Web Services
Miscellaneous
1 11 (13.58%) Analytical Skills
2 5 (6.17%) Fintech
2 5 (6.17%) Mobile Payment
3 2 (2.47%) Management Information System
4 1 (1.23%) AS400
4 1 (1.23%) CMDB
4 1 (1.23%) Data Centre
4 1 (1.23%) Derivative
4 1 (1.23%) Enterprise Software
4 1 (1.23%) Foreign Exchange (FX)
4 1 (1.23%) iSeries
4 1 (1.23%) User Experience
Operating Systems
1 29 (35.80%) Linux
2 16 (19.75%) AIX
3 15 (18.52%) Windows
4 14 (17.28%) Unix
5 12 (14.81%) Solaris
6 3 (3.70%) Windows Server
7 2 (2.47%) Windows 7
Processes & Methodologies
1 59 (72.84%) ITIL
2 19 (23.46%) Service Management
3 15 (18.52%) Logistics
4 12 (14.81%) Problem Management
5 8 (9.88%) Change Management
6 7 (8.64%) ITSM
6 7 (8.64%) Process Management
6 7 (8.64%) Server Virtualisation
7 6 (7.41%) Data Modelling
7 6 (7.41%) Resource Management
7 6 (7.41%) Systems Analysis
7 6 (7.41%) Validation
8 5 (6.17%) Agile Software Development
8 5 (6.17%) High Availability
8 5 (6.17%) ITIL V2
8 5 (6.17%) User Acceptance Testing
9 4 (4.94%) Continuous Improvement
9 4 (4.94%) Stakeholder Management
10 3 (3.70%) ERP
10 3 (3.70%) Supplier Management
Programming Languages
1 13 (16.05%) SQL
2 5 (6.17%) PL/SQL
3 2 (2.47%) Java
4 1 (1.23%) C
4 1 (1.23%) C#
4 1 (1.23%) Shell Script
Qualifications
1 24 (29.63%) Cisco Certification
2 23 (28.40%) CCNA
3 22 (27.16%) ITIL Foundation Certificate
4 10 (12.35%) A+ Certification
5 7 (8.64%) ITIL Certification
5 7 (8.64%) SC Cleared
5 7 (8.64%) Security Cleared
6 4 (4.94%) Degree
6 4 (4.94%) ISEB
7 1 (1.23%) CCNP
7 1 (1.23%) CCSP
7 1 (1.23%) Postgraduate
Quality Assurance & Compliance
1 37 (45.68%) SLA
System Software
1 7 (8.64%) VMware ESX
1 7 (8.64%) VMware Infrastructure
2 2 (2.47%) Active Directory
Systems Management
1 16 (19.75%) HP Data Protector
1 16 (19.75%) Tivoli
1 16 (19.75%) Tivoli Storage Manager
2 7 (8.64%) BladeLogic
2 7 (8.64%) BMC PATROL
3 1 (1.23%) SCCM
3 1 (1.23%) ServiceCenter
Vendors
1 35 (43.21%) Microsoft
2 28 (34.57%) VMware
3 24 (29.63%) Cisco
4 23 (28.40%) HP
5 21 (25.93%) Citrix
6 16 (19.75%) Remedy
7 7 (8.64%) BMC
7 7 (8.64%) IBM
7 7 (8.64%) Oracle
8 5 (6.17%) ServiceNow
9 2 (2.47%) Sun
10 1 (1.23%) Avaya
10 1 (1.23%) Blue Coat
10 1 (1.23%) CheckPoint
10 1 (1.23%) SAP
Newport, Gwent
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Salary: £20000 - £30000 per annum + Pension, Healthcare, Bonus
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Salary: £20000 - £25000 per annum
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