The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Wales region. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 7 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Incident Management
Rank 80 82 88
Rank change year-on-year
+2 +6
Permanent jobs citing Incident Management 32 19 11
As % of all permanent IT jobs located in Wales 2.48% 1.49% 0.87%
As % of the Processes & Methodologies category 2.85% 1.82% 1.07%
Number of salaries quoted 29 17 11
Median salary £30,500 £37,500 £45,000
Median salary % change year-on-year
-18.66% -16.66%
90% offered a salary of more than £22,500 £21,500 £24,000
10% offered a salary of more than £80,500 £47,500 £52,500
UK excluding London median salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1121 1046 1030
As % of all permanent IT jobs located in Wales 86.97% 81.85% 81.29%
Number of salaries quoted 965 906 840
Median salary £38,500 £37,500 £37,500
Median salary % change year-on-year
+2.66% -
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Incident Management
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Wales

Incident Management
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Wales region.

Incident Management Salary Trend in Wales

Incident Management
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Incident Management across the Wales region over the 3 months to 7 December 2016.

Incident Management Salary Histogram in Wales

Incident Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Wales region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +11 30 £30,500 -18.66%
North Wales - 1 £42,500 -
Mid Wales - 1 - -
Incident Management
UK

Incident Management
Top 30 Related IT Skills in Wales

For the 6 months to 7 December 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for Incident Management.

1 68 (76.40%) ITIL
2 40 (44.94%) Microsoft
3 31 (34.83%) ITIL Certification
4 27 (30.34%) Finance
4 27 (30.34%) SQL
5 25 (28.09%) SLA
5 25 (28.09%) Data Modelling
5 25 (28.09%) Systems Analysis
6 24 (26.97%) Validation
7 22 (24.72%) MS Excel
8 21 (23.60%) MS Office
8 21 (23.60%) ISEB
9 19 (21.35%) Cisco
10 18 (20.22%) VMware
10 18 (20.22%) Service Management
11 17 (19.10%) Windows
11 17 (19.10%) Cisco Certification
11 17 (19.10%) Problem Management
11 17 (19.10%) User Acceptance Testing
12 16 (17.98%) CCNA
12 16 (17.98%) HP
12 16 (17.98%) Firewall
13 15 (16.85%) Advertising
14 13 (14.61%) Linux
14 13 (14.61%) Degree
14 13 (14.61%) Analytical Skills
15 12 (13.48%) ITIL Foundation Certificate
15 12 (13.48%) Citrix
15 12 (13.48%) Internet
16 11 (12.36%) ITSM

Incident Management
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.37%) BizTalk Server
1 3 (3.37%) SharePoint
Applications
1 22 (24.72%) MS Excel
2 21 (23.60%) MS Office
Business Applications
1 6 (6.74%) Remedy ITSM
2 3 (3.37%) Unit4 Business World
Cloud Services
1 3 (3.37%) SaaS
2 2 (2.25%) Amazon AWS
Communications & Networking
1 16 (17.98%) Firewall
2 12 (13.48%) Internet
3 5 (5.62%) PuTTY
3 5 (5.62%) SSH
3 5 (5.62%) Telnet
4 3 (3.37%) LAN
4 3 (3.37%) Structured Cabling
4 3 (3.37%) WAN
4 3 (3.37%) Wi-Fi
5 2 (2.25%) Ethernet
6 1 (1.12%) ADSL
6 1 (1.12%) BGP
6 1 (1.12%) Broadband
6 1 (1.12%) EIGRP
6 1 (1.12%) MPLS
6 1 (1.12%) RIP
6 1 (1.12%) SNMP
6 1 (1.12%) SSL
6 1 (1.12%) VPN
6 1 (1.12%) WLAN
Database & Business Intelligence
1 3 (3.37%) SQL Server
1 3 (3.37%) SQL Server Integration Services
Development Applications
1 1 (1.12%) JMeter
1 1 (1.12%) LoadRunner
1 1 (1.12%) LoadUI
1 1 (1.12%) Ranorex
1 1 (1.12%) Selenium
1 1 (1.12%) SoapUI
General
1 27 (30.34%) Finance
2 15 (16.85%) Advertising
3 10 (11.24%) Telecoms
4 2 (2.25%) Back Office
4 2 (2.25%) Marketing
Job Titles
1 41 (46.07%) Analyst
2 33 (37.08%) Support Analyst
3 28 (31.46%) Applications Support
3 28 (31.46%) Applications Support Analyst
4 12 (13.48%) Support Engineer
5 11 (12.36%) Service Analyst
6 10 (11.24%) IT Support
6 10 (11.24%) Technical Engineer
7 9 (10.11%) Technical Support
7 9 (10.11%) Technical Support Engineer
8 7 (7.87%) 1st Line Support
8 7 (7.87%) Service Desk Analyst
9 6 (6.74%) 1st Line Engineer
9 6 (6.74%) 1st Line Support Engineer
9 6 (6.74%) Incident Manager
9 6 (6.74%) IT Analyst
9 6 (6.74%) Service Desk Support
9 6 (6.74%) Team Leader
10 5 (5.62%) 1st Line Technical Support
10 5 (5.62%) Desktop Analyst
Libraries, Frameworks & Software Standards
1 4 (4.49%) .NET
1 4 (4.49%) Web Services
2 1 (1.12%) ASP.NET
2 1 (1.12%) CGI
Miscellaneous
1 13 (14.61%) Analytical Skills
2 10 (11.24%) iSeries
3 9 (10.11%) Management Information System
3 9 (10.11%) Statistics
4 6 (6.74%) Enterprise Software
4 6 (6.74%) User Experience
5 3 (3.37%) AS400
5 3 (3.37%) Data Centre
Operating Systems
1 17 (19.10%) Windows
2 13 (14.61%) Linux
3 10 (11.24%) Windows Server
4 8 (8.99%) AIX
5 7 (7.87%) Windows 7
6 5 (5.62%) Solaris
6 5 (5.62%) Unix
7 2 (2.25%) Windows 8
Processes & Methodologies
1 68 (76.40%) ITIL
2 25 (28.09%) Data Modelling
2 25 (28.09%) Systems Analysis
3 24 (26.97%) Validation
4 18 (20.22%) Service Management
5 17 (19.10%) Problem Management
5 17 (19.10%) User Acceptance Testing
6 11 (12.36%) ITSM
7 10 (11.24%) Change Management
8 9 (10.11%) Service Delivery
8 9 (10.11%) Stakeholder Management
9 8 (8.99%) Agile Software Development
9 8 (8.99%) Business Analysis
9 8 (8.99%) Data Privacy
9 8 (8.99%) Data Security
9 8 (8.99%) Software Testing
9 8 (8.99%) Test Scripting
9 8 (8.99%) Waterfall
10 7 (7.87%) Continuous Improvement
10 7 (7.87%) Logistics
Programming Languages
1 27 (30.34%) SQL
2 4 (4.49%) C#
3 1 (1.12%) C
3 1 (1.12%) PowerShell
3 1 (1.12%) VB.NET
Qualifications
1 31 (34.83%) ITIL Certification
2 21 (23.60%) ISEB
3 17 (19.10%) Cisco Certification
4 16 (17.98%) CCNA
5 13 (14.61%) Degree
6 12 (13.48%) ITIL Foundation Certificate
7 6 (6.74%) A+ Certification
7 6 (6.74%) SC Cleared
7 6 (6.74%) Security Cleared
8 3 (3.37%) CISA
8 3 (3.37%) CISM
8 3 (3.37%) CISSP
8 3 (3.37%) Postgraduate
9 2 (2.25%) CCNP
9 2 (2.25%) SAP Certification
10 1 (1.12%) CCENT
10 1 (1.12%) ISTQB
10 1 (1.12%) Microsoft Certification
Quality Assurance & Compliance
1 25 (28.09%) SLA
2 3 (3.37%) BS7799
2 3 (3.37%) ISO/IEC 27001
2 3 (3.37%) PCI DSS
3 2 (2.25%) ISO 9001
3 2 (2.25%) ISO22301
System Software
1 9 (10.11%) Active Directory
2 7 (7.87%) VMware Infrastructure
3 5 (5.62%) VMware ESX
Systems Management
1 8 (8.99%) HP Data Protector
1 8 (8.99%) Tivoli
1 8 (8.99%) Tivoli Storage Manager
2 6 (6.74%) BladeLogic
3 5 (5.62%) BMC PATROL
4 3 (3.37%) Cisco Prime
5 2 (2.25%) SCCM
6 1 (1.12%) Forefront Identity Manager
6 1 (1.12%) WhatsUp Gold
Vendors
1 40 (44.94%) Microsoft
2 19 (21.35%) Cisco
3 18 (20.22%) VMware
4 16 (17.98%) HP
5 12 (13.48%) Citrix
6 7 (7.87%) IBM
6 7 (7.87%) Remedy
7 6 (6.74%) BMC
8 4 (4.49%) SolarWinds
9 3 (3.37%) Avaya
10 2 (2.25%) CheckPoint
10 2 (2.25%) SAP
11 1 (1.12%) Aruba
11 1 (1.12%) Atlassian
11 1 (1.12%) F5
11 1 (1.12%) Fortinet
11 1 (1.12%) Intel Security
11 1 (1.12%) Juniper
11 1 (1.12%) Nortel
11 1 (1.12%) Palo Alto