The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Wales region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 16 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Services Delivery
UK / Wales
Rank 57 61 55
Rank change year-on-year
+4 -6
Permanent jobs citing Service Delivery 39 40 50
As % of all permanent IT jobs located in Wales 3.46% 3.25% 3.78%
As % of the Processes & Methodologies category 4.02% 4.00% 4.68%
Number of salaries quoted 29 30 36
Median salary £40,000 £40,000 £45,000
Median salary % change year-on-year
- -11.11%
90% offered a salary of more than £22,000 £22,500 £32,000
10% offered a salary of more than £54,000 £76,425 £50,000
UK excluding London median salary £44,869 £45,000 £45,000
% change year-on-year
-0.29% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
969 1001 1069
As % of all permanent IT jobs located in Wales 85.98% 81.45% 80.74%
Number of salaries quoted 827 879 934
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £26,500 £27,500 £28,500
10% offered a salary of more than £55,000 £52,500 £53,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wales

Service Delivery
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Wales region.

Service Delivery Salary Trend in Wales

Service Delivery
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the Wales region over the 3 months to 16 January 2017.

Service Delivery Salary Histogram in Wales

Service Delivery
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Wales region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +13 37 £40,000 - 1
Mid Wales -10 2 - -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Wales

For the 6 months to 16 January 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for Service Delivery.

1 45 (60.00%) ITIL
2 30 (40.00%) SLA
3 28 (37.33%) Finance
3 28 (37.33%) Stakeholder Management
4 27 (36.00%) Statistics
5 26 (34.67%) ITSM
6 24 (32.00%) Service Management
7 21 (28.00%) Continuous Improvement
8 18 (24.00%) Microsoft
9 17 (22.67%) Degree
10 15 (20.00%) Contract Management
11 14 (18.67%) Enterprise Software
11 14 (18.67%) Mentoring
11 14 (18.67%) User Experience
11 14 (18.67%) Data Centre
11 14 (18.67%) Agile Software Development
11 14 (18.67%) Management Information System
12 13 (17.33%) Project Management
12 13 (17.33%) Problem Management
13 12 (16.00%) Active Directory
13 12 (16.00%) Windows
13 12 (16.00%) MS Excel
14 11 (14.67%) ITIL Certification
14 11 (14.67%) MS PowerPoint
14 11 (14.67%) VMware
14 11 (14.67%) Performance Management
14 11 (14.67%) Critical Success Factor
14 11 (14.67%) Escalation Management
15 10 (13.33%) Incident Management
15 10 (13.33%) Business Continuity

Service Delivery
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.67%) Tomcat
2 4 (5.33%) Skype for Business
3 3 (4.00%) BizTalk Server
3 3 (4.00%) SharePoint
4 1 (1.33%) Apache
4 1 (1.33%) IIS
Applications
1 12 (16.00%) MS Excel
2 11 (14.67%) MS PowerPoint
3 1 (1.33%) MS Office
Business Applications
1 3 (4.00%) Unit4 Business World
2 2 (2.67%) Remedy ITSM
Cloud Services
1 5 (6.67%) IaaS
1 5 (6.67%) PaaS
2 4 (5.33%) SaaS
3 2 (2.67%) Azure Active Directory
3 2 (2.67%) Microsoft Azure
3 2 (2.67%) Office 365
Communications & Networking
1 8 (10.67%) Wi-Fi
2 7 (9.33%) DNS
2 7 (9.33%) Firewall
2 7 (9.33%) VPN
3 6 (8.00%) SMS
4 4 (5.33%) LAN
5 3 (4.00%) Structured Cabling
5 3 (4.00%) WAN
6 2 (2.67%) BGP
6 2 (2.67%) EIGRP
6 2 (2.67%) Ethernet
6 2 (2.67%) MPLS
6 2 (2.67%) OSPF
6 2 (2.67%) RIP
6 2 (2.67%) Skype
6 2 (2.67%) SNMP
6 2 (2.67%) SSL
6 2 (2.67%) VoIP
6 2 (2.67%) Wireless
6 2 (2.67%) WLAN
Database & Business Intelligence
1 9 (12.00%) SQL Server
2 3 (4.00%) SQL Server Integration Services
3 1 (1.33%) Big Data
3 1 (1.33%) Data Mining
3 1 (1.33%) SAP HANA
Development Applications
1 5 (6.67%) Ant
1 5 (6.67%) Eclipse
1 5 (6.67%) Jenkins
1 5 (6.67%) Maven
2 1 (1.33%) Gradle
2 1 (1.33%) IntelliJ
General
1 28 (37.33%) Finance
2 7 (9.33%) Telecoms
3 5 (6.67%) Retail
4 2 (2.67%) French Language
4 2 (2.67%) German Language
4 2 (2.67%) Italian Language
5 1 (1.33%) Games
5 1 (1.33%) Marketing
5 1 (1.33%) Portuguese Language
5 1 (1.33%) Spanish Language
Job Titles
1 21 (28.00%) Service Manager
2 12 (16.00%) Analyst
3 11 (14.67%) Delivery Manager
3 11 (14.67%) Services Delivery Manager
4 7 (9.33%) IT Manager
4 7 (9.33%) Operations Manager
5 6 (8.00%) Service Support Manager
5 6 (8.00%) Support Manager
6 5 (6.67%) Cloud Engineer
6 5 (6.67%) Database Manager
6 5 (6.67%) Developer
6 5 (6.67%) Java Developer
6 5 (6.67%) Service Analyst
6 5 (6.67%) Service Desk Analyst
7 4 (5.33%) Team Leader
8 3 (4.00%) Cloud Automation Engineer
8 3 (4.00%) Data Protection Engineer
8 3 (4.00%) DevOps Engineer
8 3 (4.00%) Head of Infrastructure
8 3 (4.00%) IT Services Manager
Libraries, Frameworks & Software Standards
1 6 (8.00%) Flash
2 5 (6.67%) CSS
2 5 (6.67%) CSS3
2 5 (6.67%) Hibernate
2 5 (6.67%) HTML
2 5 (6.67%) HTML5
2 5 (6.67%) J2EE
2 5 (6.67%) REST
2 5 (6.67%) RESTful
2 5 (6.67%) Spring
3 3 (4.00%) .NET
3 3 (4.00%) Web Services
4 2 (2.67%) CGI
Miscellaneous
1 27 (36.00%) Statistics
2 14 (18.67%) Data Centre
2 14 (18.67%) Enterprise Software
2 14 (18.67%) Management Information System
2 14 (18.67%) User Experience
3 5 (6.67%) Cloud Native
3 5 (6.67%) Fintech
4 3 (4.00%) Analytical Skills
4 3 (4.00%) Computer Science
4 3 (4.00%) Security Operations Centre
5 2 (2.67%) Performance Metrics
6 1 (1.33%) Social Media
Operating Systems
1 12 (16.00%) Windows
2 10 (13.33%) Linux
2 10 (13.33%) Unix
3 7 (9.33%) Windows Server
4 5 (6.67%) Android
5 1 (1.33%) AIX
5 1 (1.33%) CentOS
Processes & Methodologies
1 45 (60.00%) ITIL
2 28 (37.33%) Stakeholder Management
3 26 (34.67%) ITSM
4 24 (32.00%) Service Management
5 21 (28.00%) Continuous Improvement
6 15 (20.00%) Contract Management
7 14 (18.67%) Agile Software Development
7 14 (18.67%) Mentoring
8 13 (17.33%) Problem Management
8 13 (17.33%) Project Management
9 11 (14.67%) Critical Success Factor
9 11 (14.67%) Escalation Management
9 11 (14.67%) Performance Management
10 10 (13.33%) Business Continuity
10 10 (13.33%) Incident Management
11 9 (12.00%) TOGAF
12 8 (10.67%) Coaching
13 6 (8.00%) Business Development
13 6 (8.00%) Service Design
13 6 (8.00%) Stakeholder Engagement
Programming Languages
1 5 (6.67%) Bash Shell
1 5 (6.67%) Java
1 5 (6.67%) JavaScript
1 5 (6.67%) Perl
1 5 (6.67%) Python
1 5 (6.67%) Scala
2 4 (5.33%) SQL
3 3 (4.00%) C#
3 3 (4.00%) PowerShell
Qualifications
1 17 (22.67%) Degree
2 11 (14.67%) ITIL Certification
3 10 (13.33%) ISEB
3 10 (13.33%) Microsoft Certification
4 7 (9.33%) MCITP
5 3 (4.00%) CCNA
5 3 (4.00%) Cisco Certification
5 3 (4.00%) MCSE
5 3 (4.00%) Postgraduate
6 2 (2.67%) CCNP
6 2 (2.67%) SC Cleared
6 2 (2.67%) Security Cleared
7 1 (1.33%) MCP
7 1 (1.33%) MCSA
7 1 (1.33%) MCTS
Quality Assurance & Compliance
1 30 (40.00%) SLA
2 3 (4.00%) BS7799
3 1 (1.33%) QA
System Software
1 12 (16.00%) Active Directory
2 7 (9.33%) Hyper-V
3 6 (8.00%) VMware Infrastructure
Systems Management
1 6 (8.00%) NetBackup
2 5 (6.67%) Ansible
2 5 (6.67%) Opscode Chef
2 5 (6.67%) Puppet
3 3 (4.00%) Cisco Prime
4 2 (2.67%) BladeLogic
4 2 (2.67%) WhatsUp Gold
4 2 (2.67%) WSUS
5 1 (1.33%) SCCM
Vendors
1 18 (24.00%) Microsoft
2 11 (14.67%) VMware
3 8 (10.67%) HP
4 6 (8.00%) 3PAR
4 6 (8.00%) Cadence
4 6 (8.00%) Cisco
4 6 (8.00%) Oracle
4 6 (8.00%) Veeam
4 6 (8.00%) Veritas
5 5 (6.67%) SolarWinds
5 5 (6.67%) Vyatta
6 4 (5.33%) Remedy
7 3 (4.00%) Citrix
8 2 (2.67%) Altiris
8 2 (2.67%) Aruba
8 2 (2.67%) BMC
8 2 (2.67%) Dell
8 2 (2.67%) Intel Security
8 2 (2.67%) Juniper
8 2 (2.67%) Nortel
Cardiff, South Glamorgan
CPS Group UK
Salary: £16000 - £18000 per annum + benefits package
Posted: 9 hours ago
Swansea, West Glamorgan
Experis Ltd
Salary: £37428 - £42991 per annum + up to 10k + 35% shift
Posted: 2 days ago