The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 52 50 71
Rank change year-on-year
-2 +21
Permanent jobs citing Service Delivery 51 49 26
As % of all permanent IT jobs located in Wales 3.69% 4.03% 2.06%
As % of the Processes & Methodologies category 4.53% 4.98% 2.74%
Number of salaries quoted 33 35 23
Average salary £38,000 £35,000 £45,000
Average salary % change year-on-year
+8.57% -22.22%
90% offered a salary of more than £23,000 £30,200 £40,000
10% offered a salary of more than £42,900 £45,000 £54,500
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1126 983 950
As % of all permanent IT jobs located in Wales 81.42% 80.84% 75.10%
Number of salaries quoted 934 834 842
Average salary £39,750 £35,000 £35,000
Average salary % change year-on-year
+13.57% -
90% offered a salary of more than £26,500 £27,500 £25,500
10% offered a salary of more than £55,000 £46,000 £55,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wales

Service Delivery
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Wales region.

Service Delivery Salary Trend in Wales

Service Delivery
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the Wales region over the 3 months to 24 April 2015.

Service Delivery Salary Histogram in Wales

Service Delivery
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Wales region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -19 34 £38,000 +8.57% 4
North Wales -2 11 - - 2
West Wales - 1 £35,000 -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Wales

For the 6 months to 24 April 2015, IT jobs across the Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 59 (59.00%) ITIL
2 44 (44.00%) Microsoft
3 29 (29.00%) SLA
4 27 (27.00%) Cisco
5 22 (22.00%) WAN
5 22 (22.00%) Windows
5 22 (22.00%) Microsoft Azure
6 21 (21.00%) LAN
6 21 (21.00%) CheckPoint
7 19 (19.00%) Cisco Certification
7 19 (19.00%) CCNP
7 19 (19.00%) CCNA
7 19 (19.00%) Wireless
7 19 (19.00%) Cisco Nexus
8 18 (18.00%) Service Management
9 17 (17.00%) Firewall
10 16 (16.00%) Change Management
10 16 (16.00%) Active Directory
10 16 (16.00%) MS Excel
10 16 (16.00%) Network Management
11 15 (15.00%) Mobile App
11 15 (15.00%) SQL
11 15 (15.00%) VMware
12 14 (14.00%) Coaching
13 13 (13.00%) Degree
14 12 (12.00%) Problem Management
14 12 (12.00%) Finance
14 12 (12.00%) Disaster Recovery
15 11 (11.00%) .NET
15 11 (11.00%) Citrix

Service Delivery
Top Related IT Skills in Wales by Category

For the 6 months to 24 April 2015, IT jobs across the Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (5.00%) IIS
2 4 (4.00%) Commerce Server
2 4 (4.00%) CMS
3 2 (2.00%) IBM Notes
3 2 (2.00%) Lync
4 1 (1.00%) Exchange Server 2010
4 1 (1.00%) Exchange Server 2013
4 1 (1.00%) MS Exchange
4 1 (1.00%) Exchange Server 2007
Applications
1 16 (16.00%) MS Excel
2 9 (9.00%) MS Office
3 6 (6.00%) MS PowerPoint
Business Applications
1 1 (1.00%) Agresso
Cloud Services
1 22 (22.00%) Microsoft Azure
2 5 (5.00%) Office 365
3 4 (4.00%) SaaS
4 3 (3.00%) IaaS
5 1 (1.00%) Amazon EC2
5 1 (1.00%) Amazon AWS
Communications & Networking
1 22 (22.00%) WAN
2 21 (21.00%) LAN
3 19 (19.00%) Wireless
3 19 (19.00%) Cisco Nexus
4 17 (17.00%) Firewall
5 8 (8.00%) DNS
6 7 (7.00%) TCP/IP
6 7 (7.00%) VoIP
7 6 (6.00%) Internet
8 3 (3.00%) MPLS
8 3 (3.00%) Wireshark
8 3 (3.00%) Cisco ASA
8 3 (3.00%) DHCP
8 3 (3.00%) Ethernet
8 3 (3.00%) VPN
9 1 (1.00%) SAN
9 1 (1.00%) Network Security
Database & Business Intelligence
1 6 (6.00%) SQL Server
2 1 (1.00%) Amazon RDS
General
1 12 (12.00%) Finance
2 6 (6.00%) Welsh Language
3 5 (5.00%) Manufacturing
4 3 (3.00%) Multimedia
5 2 (2.00%) Telecoms
6 1 (1.00%) Back Office
6 1 (1.00%) Banking
6 1 (1.00%) Italian Language
Job Titles
1 19 (19.00%) Network Engineer
2 18 (18.00%) Service Manager
3 16 (16.00%) Senior Network Engineer
4 12 (12.00%) Analyst
5 10 (10.00%) Delivery Manager
6 9 (9.00%) Services Delivery Manager
7 6 (6.00%) Technical Manager
7 6 (6.00%) Service Analyst
8 5 (5.00%) Developer
8 5 (5.00%) 2nd Line Support
8 5 (5.00%) Project Manager
8 5 (5.00%) Support Analyst
8 5 (5.00%) Technical Support
8 5 (5.00%) C# Developer
8 5 (5.00%) Test Engineer
8 5 (5.00%) QA Engineer
8 5 (5.00%) Customer Services Manager
9 4 (4.00%) 2nd Line Support Analyst
9 4 (4.00%) Infrastructure Support Analyst
9 4 (4.00%) Support Manager
Libraries, Frameworks & Software Standards
1 11 (11.00%) .NET
2 10 (10.00%) SignalR
2 10 (10.00%) ASP.NET Web API
3 6 (6.00%) Web Services
4 5 (5.00%) .NET Framework
5 3 (3.00%) COM
6 1 (1.00%) Java EE
6 1 (1.00%) Hibernate
6 1 (1.00%) Spring
6 1 (1.00%) J2EE
Miscellaneous
1 15 (15.00%) Mobile App
2 7 (7.00%) Management Information System
3 6 (6.00%) Analytical Skills
4 5 (5.00%) Life Science
5 2 (2.00%) Video Conferencing
5 2 (2.00%) Computer Science
6 1 (1.00%) Client/Server
6 1 (1.00%) Thin Client
6 1 (1.00%) Blackberry
6 1 (1.00%) Performance Metrics
6 1 (1.00%) Public Cloud
6 1 (1.00%) Fat Client
Operating Systems
1 22 (22.00%) Windows
2 6 (6.00%) Windows Server 2008
3 5 (5.00%) Linux
3 5 (5.00%) Windows Server 2003
4 2 (2.00%) Windows XP
4 2 (2.00%) Windows 7
4 2 (2.00%) Apple iOS
5 1 (1.00%) Windows Server 2012
5 1 (1.00%) Windows 2000 Server
5 1 (1.00%) CentOS
5 1 (1.00%) UNIX
5 1 (1.00%) FreeBSD
Processes & Methodologies
1 59 (59.00%) ITIL
2 18 (18.00%) Service Management
3 16 (16.00%) Change Management
3 16 (16.00%) Network Management
4 14 (14.00%) Coaching
5 12 (12.00%) Problem Management
5 12 (12.00%) Disaster Recovery
6 11 (11.00%) Mentoring
7 8 (8.00%) Incident Management
8 7 (7.00%) Load Balancing
8 7 (7.00%) Agile Software Development
8 7 (7.00%) Stakeholder Management
8 7 (7.00%) Capacity Planning
8 7 (7.00%) People Management
9 6 (6.00%) Line Management
9 6 (6.00%) Scrum
9 6 (6.00%) PRINCE2
9 6 (6.00%) Security Management
10 5 (5.00%) BCP
10 5 (5.00%) Project Management
Programming Languages
1 15 (15.00%) SQL
2 5 (5.00%) C#
3 4 (4.00%) PowerShell
4 2 (2.00%) Java
5 1 (1.00%) Perl
5 1 (1.00%) PL/SQL
5 1 (1.00%) Python
Qualifications
1 19 (19.00%) Cisco Certification
1 19 (19.00%) CCNP
1 19 (19.00%) CCNA
2 13 (13.00%) Degree
3 8 (8.00%) Microsoft Certification
4 7 (7.00%) MCSE
4 7 (7.00%) Security Cleared
5 5 (5.00%) SC Cleared
6 4 (4.00%) MCP
7 3 (3.00%) MCSA
7 3 (3.00%) MCITP
8 2 (2.00%) ITIL Foundation Certificate
8 2 (2.00%) CISSP
8 2 (2.00%) MCTS
9 1 (1.00%) ITIL Certification
9 1 (1.00%) PMP
9 1 (1.00%) PMI Certification
9 1 (1.00%) CISM
9 1 (1.00%) GCIA
9 1 (1.00%) CEH
Quality Assurance & Compliance
1 29 (29.00%) SLA
2 5 (5.00%) QA
3 1 (1.00%) ISO/IEC 27001
System Software
1 16 (16.00%) Active Directory
2 11 (11.00%) Hyper-V
3 6 (6.00%) VMware Infrastructure
4 3 (3.00%) vSphere
4 3 (3.00%) ProxySG
Systems Management
1 7 (7.00%) WSUS
2 6 (6.00%) SCCM
3 4 (4.00%) SCOM
3 4 (4.00%) NetBackup
4 2 (2.00%) Norton AntiVirus
5 1 (1.00%) Nagios
5 1 (1.00%) Graphite
Vendors
1 44 (44.00%) Microsoft
2 27 (27.00%) Cisco
3 21 (21.00%) CheckPoint
4 15 (15.00%) VMware
5 11 (11.00%) Citrix
6 9 (9.00%) HP
7 6 (6.00%) SolarWinds
7 6 (6.00%) McAfee
8 5 (5.00%) Apple
9 4 (4.00%) NetApp
10 3 (3.00%) Juniper
10 3 (3.00%) ServiceNow
10 3 (3.00%) Mitel
10 3 (3.00%) Blue Coat
11 2 (2.00%) BT
11 2 (2.00%) Symantec
11 2 (2.00%) Lotus
12 1 (1.00%) Dell
12 1 (1.00%) Oracle
Pontypridd
Pertemps ERP
Salary: £40k - £45k DOE
Posted: 2 days ago
Newport, Gwent
CPS Group UK
Salary: £35000 - £45000 per annum + Training & Generous Benefits Package
Posted: 3 days ago
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £40000 - £50000 per annum + benefits
Posted: 4 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £32000 - £37000 per annum + benefits
Posted: 5 days ago
Wales
CGI
Salary: £40,000 - £48,000 per annum + benefits
Posted: 12 days ago
Deeside, Clwyd
Zubito
Salary: open/negotiable
Posted: 27 days ago
Deeside, Clwyd
Zubito
Salary: open/negotiable
Posted: 27 days ago