The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 62 71 64
Rank change year-on-year
+9 -7
Permanent jobs citing Service Delivery 47 21 25
As % of all permanent IT jobs located in Wales 3.47% 2.02% 2.27%
As % of the Processes & Methodologies category 4.36% 2.49% 3.10%
Number of salaries quoted 36 10 22
Average salary £41,250 £37,500 £37,500
Average salary % change year-on-year
+10.00% -
90% offered a salary of more than £32,000 £19,600 £32,750
10% offered a salary of more than £48,750 £49,878 £45,000
UK excluding London average salary £45,000 £42,000 £42,000
% change year-on-year
+7.14% -
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1078 844 807
As % of all permanent IT jobs located in Wales 79.56% 81.00% 73.23%
Number of salaries quoted 934 730 689
Average salary £37,500 £38,000 £35,000
Average salary % change year-on-year
-1.31% +8.57%
90% offered a salary of more than £29,051 £27,500 £26,000
10% offered a salary of more than £53,500 £47,500 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wales

Service Delivery
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Wales region.

Service Delivery Salary Trend in Wales

Service Delivery
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the Wales region over the 3 months to 30 January 2015.

Service Delivery Salary Histogram in Wales

Service Delivery
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Wales region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +9 45 £41,250 +10.00% 5
West Wales - 2 - -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Wales

For the 6 months to 30 January 2015, IT jobs across the Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 61 (65.59%) ITIL
2 31 (33.33%) Microsoft
3 29 (31.18%) SLA
4 24 (25.81%) Service Management
5 21 (22.58%) SQL
6 20 (21.51%) Cisco
6 20 (21.51%) Finance
7 19 (20.43%) MS Excel
7 19 (20.43%) Windows
8 18 (19.35%) Degree
9 17 (18.28%) WAN
9 17 (18.28%) VMware
10 16 (17.20%) LAN
11 15 (16.13%) CCNP
11 15 (16.13%) CCNA
11 15 (16.13%) Cisco Certification
11 15 (16.13%) CheckPoint
11 15 (16.13%) Wireless
11 15 (16.13%) Change Management
11 15 (16.13%) Cisco Nexus
12 14 (15.05%) Problem Management
12 14 (15.05%) Disaster Recovery
12 14 (15.05%) Firewall
13 13 (13.98%) Active Directory
13 13 (13.98%) Security Cleared
14 12 (12.90%) SC Cleared
14 12 (12.90%) Network Management
15 11 (11.83%) Incident Management
16 10 (10.75%) Hyper-V
16 10 (10.75%) Mentoring

Service Delivery
Top Related IT Skills in Wales by Category

For the 6 months to 30 January 2015, IT jobs across the Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (4.30%) Commerce Server
1 4 (4.30%) IIS
1 4 (4.30%) CMS
2 2 (2.15%) Lync
3 1 (1.08%) MS Exchange
3 1 (1.08%) Exchange Server 2013
3 1 (1.08%) Exchange Server 2010
3 1 (1.08%) Exchange Server 2007
Applications
1 19 (20.43%) MS Excel
2 9 (9.68%) MS Office
2 9 (9.68%) MS PowerPoint
Business Applications
1 1 (1.08%) Agresso
Cloud Services
1 6 (6.45%) Microsoft Azure
2 3 (3.23%) IaaS
2 3 (3.23%) Office 365
Communications & Networking
1 17 (18.28%) WAN
2 16 (17.20%) LAN
3 15 (16.13%) Wireless
3 15 (16.13%) Cisco Nexus
4 14 (15.05%) Firewall
5 9 (9.68%) DNS
6 6 (6.45%) Internet
6 6 (6.45%) VPN
7 5 (5.38%) DHCP
7 5 (5.38%) TCP/IP
7 5 (5.38%) VoIP
8 3 (3.23%) MPLS
8 3 (3.23%) Cisco ASA
8 3 (3.23%) Wireshark
9 1 (1.08%) Ethernet
9 1 (1.08%) Network Security
Database & Business Intelligence
1 4 (4.30%) SQL Server
General
1 20 (21.51%) Finance
2 6 (6.45%) Welsh Language
3 4 (4.30%) Manufacturing
4 2 (2.15%) Publishing
5 1 (1.08%) Back Office
5 1 (1.08%) Banking
5 1 (1.08%) Multimedia
Job Titles
1 33 (35.48%) Service Manager
2 22 (23.66%) Delivery Manager
3 21 (22.58%) Services Delivery Manager
4 15 (16.13%) Network Engineer
5 14 (15.05%) Analyst
6 12 (12.90%) Senior Network Engineer
7 9 (9.68%) Customer Services Manager
8 7 (7.53%) Support Analyst
9 6 (6.45%) Senior Manager
10 5 (5.38%) Team Leader
10 5 (5.38%) 2nd Line Support
10 5 (5.38%) Senior Services Delivery Manager
10 5 (5.38%) Senior Service Manager
11 4 (4.30%) 2nd Line Support Analyst
11 4 (4.30%) Operations Manager
11 4 (4.30%) Service Analyst
11 4 (4.30%) Infrastructure Analyst
11 4 (4.30%) Development Team Leader
11 4 (4.30%) Infrastructure Support Analyst
12 3 (3.23%) Support Manager
Libraries, Frameworks & Software Standards
1 5 (5.38%) .NET
1 5 (5.38%) .NET Framework
2 4 (4.30%) HTML
3 3 (3.23%) COM
Miscellaneous
1 9 (9.68%) Management Information System
1 9 (9.68%) Life Science
2 4 (4.30%) Data Structures
2 4 (4.30%) Performance Metrics
3 3 (3.23%) EPoS
3 3 (3.23%) Analytical Skills
4 1 (1.08%) Client/Server
4 1 (1.08%) Blackberry
4 1 (1.08%) Thin Client
4 1 (1.08%) Video Conferencing
4 1 (1.08%) Fat Client
4 1 (1.08%) SCADA
4 1 (1.08%) Computer Science
Operating Systems
1 19 (20.43%) Windows
2 5 (5.38%) Windows Server 2003
2 5 (5.38%) Windows Server 2008
3 3 (3.23%) UNIX
4 2 (2.15%) Linux
5 1 (1.08%) Apple iOS
5 1 (1.08%) Windows 2000 Server
5 1 (1.08%) Windows 7
Processes & Methodologies
1 61 (65.59%) ITIL
2 24 (25.81%) Service Management
3 15 (16.13%) Change Management
4 14 (15.05%) Problem Management
4 14 (15.05%) Disaster Recovery
5 12 (12.90%) Network Management
6 11 (11.83%) Incident Management
7 10 (10.75%) Mentoring
7 10 (10.75%) Coaching
7 10 (10.75%) Security Management
8 8 (8.60%) Business Continuity Planning
8 8 (8.60%) People Management
8 8 (8.60%) BCP
8 8 (8.60%) Business Continuity
9 7 (7.53%) Project Management
9 7 (7.53%) Load Balancing
9 7 (7.53%) Capacity Planning
10 6 (6.45%) Agile Software Development
10 6 (6.45%) Line Management
10 6 (6.45%) Scrum
Programming Languages
1 21 (22.58%) SQL
2 4 (4.30%) Java
2 4 (4.30%) RPG
3 3 (3.23%) PowerShell
4 1 (1.08%) Fortran
4 1 (1.08%) C
Qualifications
1 18 (19.35%) Degree
2 15 (16.13%) CCNP
2 15 (16.13%) CCNA
2 15 (16.13%) Cisco Certification
3 13 (13.98%) Security Cleared
4 12 (12.90%) SC Cleared
5 7 (7.53%) Microsoft Certification
6 6 (6.45%) MCP
7 4 (4.30%) MCSE
8 2 (2.15%) MCTS
8 2 (2.15%) ITIL Foundation Certificate
8 2 (2.15%) MCSA
9 1 (1.08%) ITIL Certification
9 1 (1.08%) PMP
9 1 (1.08%) PMI Certification
9 1 (1.08%) CISSP
9 1 (1.08%) MCITP
Quality Assurance & Compliance
1 29 (31.18%) SLA
System Software
1 13 (13.98%) Active Directory
2 10 (10.75%) Hyper-V
3 4 (4.30%) VMware Infrastructure
4 3 (3.23%) vSphere
4 3 (3.23%) ProxySG
Systems Management
1 6 (6.45%) WSUS
2 4 (4.30%) NetBackup
3 3 (3.23%) SCCM
3 3 (3.23%) SCOM
Vendors
1 31 (33.33%) Microsoft
2 20 (21.51%) Cisco
3 17 (18.28%) VMware
4 15 (16.13%) CheckPoint
5 9 (9.68%) Citrix
6 7 (7.53%) HP
7 6 (6.45%) SolarWinds
8 3 (3.23%) McAfee
8 3 (3.23%) Juniper
8 3 (3.23%) NetApp
8 3 (3.23%) Apple
8 3 (3.23%) ServiceNow
8 3 (3.23%) Mitel
8 3 (3.23%) Blue Coat
9 2 (2.15%) Dell
9 2 (2.15%) Remedy
Cardiff
IntaPeople
Salary: £22000 - £26000 per annum
Posted: 17 hours ago
Newport, Gwent
CPS Group UK
Salary: £35000 - £45000 per annum + Training & Generous Benefits Package
Posted: 21 hours ago
Wales
IntaPeople
Salary: £80000 - £100000 per annum
Posted: Yesterday
Cardiff, South Glamorgan
Intapeople
Salary: £80000 - £100000 per annum
Posted: Yesterday
Cardiff, South Glamorgan
McGregor Boyall
Salary: £32000.00 - £38000.00 per annum + benefits
Posted: 3 days ago
Cardiff
Hays IT - Uk Posting account
Salary: £30000.00 - £37000.00 per annum
Posted: 24 days ago