The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wales region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 74 43 42
Rank change year-on-year
-31 -1
Permanent jobs citing Service Delivery 18 55 45
As % of all permanent IT jobs located in Wales 1.457% 4.717% 4.310%
As % of the Processes & Methodologies category 2.100% 6.634% 6.008%
Number of salaries quoted 15 55 43
Average salary £47,500 £36,500 £43,500
Average salary % change year-on-year
+30.13% -16.09%
90% offered a salary of more than £30,400 £20,000 £30,000
10% offered a salary of more than £73,000 £50,000 £59,500
UK excluding London average salary £45,000 £45,000 £43,500
% change year-on-year
- +3.44%
All Processes & Methodologies
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
857 829 749
As % of all permanent IT jobs located in Wales 69.39% 71.10% 71.74%
Number of salaries quoted 761 742 701
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £26,000 £25,500 £26,000
10% offered a salary of more than £50,000 £52,750 £48,400
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
UK

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Wales Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Wales region.

Wales Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the Wales region over the 3 months to 24 May 2013.

Wales Service Delivery Salary Histogram

Service Delivery
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Wales region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
South Wales -32 15 £47,500 +35.71%
North Wales - 2 £85,000 -
West Wales +8 1 £37,000 -29.52%
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 15 (29.41%) Service Management
1 15 (29.41%) Firewall
2 13 (25.49%) CGI
2 13 (25.49%) SC Cleared
2 13 (25.49%) Security Cleared
3 12 (23.53%) ITIL
3 12 (23.53%) Incident Management
4 10 (19.61%) Windows
5 9 (17.65%) Finance
6 8 (15.69%) Change Management
6 8 (15.69%) C
7 7 (13.73%) WAN
7 7 (13.73%) SLA
7 7 (13.73%) Cisco
7 7 (13.73%) CCNP
7 7 (13.73%) Cisco Certification
7 7 (13.73%) Juniper
7 7 (13.73%) Network Design
7 7 (13.73%) F5
8 6 (11.76%) Degree
9 5 (9.804%) Telecoms
9 5 (9.804%) Technical Architecture
9 5 (9.804%) Problem Management
9 5 (9.804%) UNIX
9 5 (9.804%) Linux
9 5 (9.804%) SQL
10 4 (7.843%) SAN
10 4 (7.843%) Business Development
10 4 (7.843%) VMware
10 4 (7.843%) Workflow

Service Delivery
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 13 (25.49%) CGI
2 2 (3.922%) .NET
2 2 (3.922%) ASP.NET
2 2 (3.922%) CSS
2 2 (3.922%) jQuery
3 1 (1.961%) .NET Framework
3 1 (1.961%) HTML
3 1 (1.961%) XML
3 1 (1.961%) XSLT
Application Platforms
1 2 (3.922%) MS Exchange
1 2 (3.922%) Documentum
1 2 (3.922%) Blackberry Enterprise Server
1 2 (3.922%) Exchange Server 2007
1 2 (3.922%) Exchange Server 2003
1 2 (3.922%) Papyrus
1 2 (3.922%) Lync
1 2 (3.922%) Exchange Server 2010
1 2 (3.922%) Office Communications Server
Applications
1 2 (3.922%) MS Excel
2 1 (1.961%) MS Office
Communications & Networking
1 15 (29.41%) Firewall
2 7 (13.73%) WAN
3 4 (7.843%) SAN
4 2 (3.922%) MPLS
4 2 (3.922%) BGP
4 2 (3.922%) EIGRP
5 1 (1.961%) Network Security
Database & Business Intelligence
1 3 (5.882%) SQL Server Reporting Services
1 3 (5.882%) SQL Server Integration Services
1 3 (5.882%) SQL Server
1 3 (5.882%) Data Warehouse
2 1 (1.961%) Oracle 10g
2 1 (1.961%) Oracle Reports
2 1 (1.961%) RDBMS
Development Applications
1 2 (3.922%) Subversion
2 1 (1.961%) Oracle Forms
General
1 9 (17.65%) Finance
2 5 (9.804%) Telecoms
3 3 (5.882%) Law
3 3 (5.882%) Advertising
4 1 (1.961%) Banking
4 1 (1.961%) Retail
4 1 (1.961%) Retail Banking
Job Titles
1 12 (23.53%) Service Manager
2 10 (19.61%) Analyst
3 6 (11.76%) Services Delivery Manager
3 6 (11.76%) Delivery Manager
4 4 (7.843%) Consultant
4 4 (7.843%) Change Consultant
4 4 (7.843%) Data Centre Manager
4 4 (7.843%) Data Manager
5 3 (5.882%) ITIL Service Manager
5 3 (5.882%) Communications Manager
5 3 (5.882%) SQL DBA
5 3 (5.882%) ITIL Manager
5 3 (5.882%) DBA
5 3 (5.882%) Support Analyst
6 2 (3.922%) Technical Support
6 2 (3.922%) Development Manager
6 2 (3.922%) Customer Services Manager
6 2 (3.922%) Applications Development Manager
6 2 (3.922%) Applications Manager
6 2 (3.922%) Business Analyst
Miscellaneous
1 3 (5.882%) Cloud Computing
1 3 (5.882%) Management Information System
1 3 (5.882%) Replication
2 2 (3.922%) Blackberry
2 2 (3.922%) Computer Science
3 1 (1.961%) Economics
Operating Systems
1 10 (19.61%) Windows
2 5 (9.804%) UNIX
2 5 (9.804%) Linux
3 3 (5.882%) Windows Server 2008
3 3 (5.882%) Windows Server 2003
Processes & Methodologies
1 15 (29.41%) Service Management
2 12 (23.53%) ITIL
2 12 (23.53%) Incident Management
3 8 (15.69%) Change Management
4 7 (13.73%) Network Design
5 5 (9.804%) Technical Architecture
5 5 (9.804%) Problem Management
6 4 (7.843%) Business Development
6 4 (7.843%) Workflow
6 4 (7.843%) ITIL V3
7 3 (5.882%) ETL
8 2 (3.922%) Enterprise Architecture
8 2 (3.922%) Document Management
8 2 (3.922%) Scrum
8 2 (3.922%) Business Continuity
8 2 (3.922%) Risk Assessment
8 2 (3.922%) Risk Management
8 2 (3.922%) Agile Software Development
8 2 (3.922%) Product Management
8 2 (3.922%) Security Architecture
Programming Languages
1 8 (15.69%) C
2 5 (9.804%) SQL
3 2 (3.922%) Fortran
3 2 (3.922%) Python
3 2 (3.922%) C#
3 2 (3.922%) C++
3 2 (3.922%) Java
3 2 (3.922%) JavaScript
3 2 (3.922%) Perl
4 1 (1.961%) PL/SQL
Qualifications
1 13 (25.49%) SC Cleared
1 13 (25.49%) Security Cleared
2 7 (13.73%) CCNP
2 7 (13.73%) Cisco Certification
3 6 (11.76%) Degree
4 2 (3.922%) ITIL Certification
5 1 (1.961%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (13.73%) SLA
2 2 (3.922%) ISO/IEC 27001
2 2 (3.922%) PCI DSS
3 1 (1.961%) QA
System Software
1 2 (3.922%) Active Directory
2 1 (1.961%) VMware Infrastructure
2 1 (1.961%) XenApp
Vendors
1 7 (13.73%) Cisco
1 7 (13.73%) Juniper
1 7 (13.73%) F5
2 4 (7.843%) VMware
2 4 (7.843%) BT
3 3 (5.882%) Microsoft
4 2 (3.922%) EMC
4 2 (3.922%) NetApp
4 2 (3.922%) Avaya
4 2 (3.922%) Kofax
5 1 (1.961%) Citrix
5 1 (1.961%) Oracle
5 1 (1.961%) SAP
South Wales
Requirements: ?Extensive experience with Windows server build, configuration and software installation including Cisco/ HP/ Dell, VMware and Microsoft platforms. Good understanding of clustering and load balancing as well...
Intapeople
Salary: £50000 per annum + great benefits
Posted: 22 May 2013
South Wales
You will ensure all technical documentation produced is accurate for enabling into service delivery. Educated to degree level you will have substantial experience in leading agile software development...
ITF Solutions
Salary: £1 per annum
Posted: 24 May 2013
Cardiff, South Glamorgan
Essential requirements include: MS Windows Server 2003 (MCSE or MCSA certification or equivalent demonstrable experience) MS Windows Server 2008 (MCITP certification or equivalent demonstrable experience ) Network infrastructure configuration...
Consumer Futures
Salary: £33,000 per annum
Posted: 13 May 2013