The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Wales region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Services Delivery
UK / Wales
Rank 70 74 69
Rank change year-on-year
+4 -5
Permanent jobs citing Service Delivery 24 30 39
As % of all permanent IT jobs located in Wales 2.31% 2.19% 2.82%
As % of the Processes & Methodologies category 2.71% 2.73% 3.37%
Number of salaries quoted 15 22 30
Median salary £37,500 £41,250 £40,000
Median salary % change year-on-year
-9.09% +3.12%
90% offered a salary of more than £21,600 £23,000 £23,000
10% offered a salary of more than £50,400 £59,000 £47,500
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
886 1100 1157
As % of all permanent IT jobs located in Wales 85.19% 80.29% 83.54%
Number of salaries quoted 719 942 980
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £27,000 £26,500 £27,500
10% offered a salary of more than £52,500 £55,000 £52,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wales

Service Delivery
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Wales region.

Service Delivery Salary Trend in Wales

Service Delivery
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the Wales region over the 3 months to 25 February 2017.

Service Delivery Salary Histogram in Wales

Service Delivery
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Wales region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +14 18 £37,500 -9.09%
West Wales - 6 £32,605 -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Wales

For the 6 months to 25 February 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for Service Delivery.

1 30 (46.88%) ITIL
2 23 (35.94%) Finance
3 19 (29.69%) SLA
4 17 (26.56%) Statistics
5 15 (23.44%) Agile Software Development
6 14 (21.88%) ITSM
7 13 (20.31%) Stakeholder Management
8 12 (18.75%) Continuous Improvement
8 12 (18.75%) Contract Management
9 11 (17.19%) Data Centre
9 11 (17.19%) ISEB
10 10 (15.63%) Firewall
10 10 (15.63%) Service Management
11 9 (14.06%) Mentoring
12 8 (12.50%) Critical Success Factor
12 8 (12.50%) Escalation Management
12 8 (12.50%) Performance Management
12 8 (12.50%) MS PowerPoint
12 8 (12.50%) Cisco
12 8 (12.50%) Linux
13 7 (10.94%) Unix
13 7 (10.94%) Cisco Certification
13 7 (10.94%) Microsoft
13 7 (10.94%) CCNP
13 7 (10.94%) CCNA
13 7 (10.94%) Nortel
13 7 (10.94%) Juniper
13 7 (10.94%) CheckPoint
13 7 (10.94%) Intel Security
13 7 (10.94%) Load Balancing

Service Delivery
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (7.81%) Tomcat
2 4 (6.25%) Skype for Business
3 3 (4.69%) IBM Notes
4 1 (1.56%) Apache
4 1 (1.56%) IIS
Applications
1 8 (12.50%) MS PowerPoint
2 4 (6.25%) MS Excel
3 1 (1.56%) MS Office
Business Applications
1 2 (3.13%) Remedy ITSM
2 1 (1.56%) Maximo
Cloud Services
1 3 (4.69%) IaaS
1 3 (4.69%) PaaS
2 2 (3.13%) Azure Active Directory
2 2 (3.13%) Microsoft Azure
2 2 (3.13%) Office 365
3 1 (1.56%) SaaS
Communications & Networking
1 10 (15.63%) Firewall
2 6 (9.38%) SMS
3 5 (7.81%) F5 BIG-IP LTM
3 5 (7.81%) Junos
3 5 (7.81%) VPN
3 5 (7.81%) WAN
4 2 (3.13%) ADSL
4 2 (3.13%) BGP
4 2 (3.13%) Cisco ASA
4 2 (3.13%) EIGRP
4 2 (3.13%) Ethernet
4 2 (3.13%) MPLS
4 2 (3.13%) OSPF
4 2 (3.13%) RIP
4 2 (3.13%) Skype
4 2 (3.13%) SNMP
4 2 (3.13%) SSL
4 2 (3.13%) Unified Communications
4 2 (3.13%) VoIP
4 2 (3.13%) WLAN
Database & Business Intelligence
1 1 (1.56%) Big Data
1 1 (1.56%) Data Mining
1 1 (1.56%) SAP HANA
Development Applications
1 5 (7.81%) Ant
1 5 (7.81%) Eclipse
1 5 (7.81%) Jenkins
1 5 (7.81%) Maven
2 1 (1.56%) Gradle
2 1 (1.56%) IntelliJ
General
1 23 (35.94%) Finance
2 5 (7.81%) Retail
2 5 (7.81%) Telecoms
3 3 (4.69%) Banking
4 2 (3.13%) French Language
4 2 (3.13%) German Language
4 2 (3.13%) Italian Language
4 2 (3.13%) Marketing
5 1 (1.56%) Games
5 1 (1.56%) Portuguese Language
5 1 (1.56%) Spanish Language
Job Titles
1 15 (23.44%) Service Manager
2 13 (20.31%) Analyst
3 11 (17.19%) Delivery Manager
3 11 (17.19%) Services Delivery Manager
4 6 (9.38%) Infrastructure Engineer
4 6 (9.38%) IT Manager
5 5 (7.81%) Developer
5 5 (7.81%) Java Developer
5 5 (7.81%) Network Infrastructure Engineer
5 5 (7.81%) Service Analyst
5 5 (7.81%) Service Desk Analyst
6 4 (6.25%) Applications Support
6 4 (6.25%) Applications Support Analyst
6 4 (6.25%) Operations Manager
6 4 (6.25%) Support Analyst
7 3 (4.69%) Cloud Engineer
7 3 (4.69%) Service Support Manager
7 3 (4.69%) Support Manager
8 2 (3.13%) Cloud Automation Engineer
8 2 (3.13%) DevOps Engineer
Libraries, Frameworks & Software Standards
1 6 (9.38%) Flash
2 5 (7.81%) CSS
2 5 (7.81%) CSS3
2 5 (7.81%) Hibernate
2 5 (7.81%) HTML
2 5 (7.81%) HTML5
2 5 (7.81%) J2EE
2 5 (7.81%) REST
2 5 (7.81%) RESTful
2 5 (7.81%) Spring
3 2 (3.13%) CGI
Miscellaneous
1 11 (17.19%) Data Centre
2 5 (7.81%) Distributed Denial-of-Service
3 4 (6.25%) Computer Science
4 3 (4.69%) Analytical Skills
4 3 (4.69%) Cloud Native
4 3 (4.69%) Fintech
5 2 (3.13%) Enterprise Software
5 2 (3.13%) Management Information System
5 2 (3.13%) Security Operations Centre
5 2 (3.13%) User Experience
6 1 (1.56%) CMDB
6 1 (1.56%) Driving Licence
6 1 (1.56%) Social Media
6 1 (1.56%) Virtual Team
Operating Systems
1 8 (12.50%) Linux
2 7 (10.94%) Unix
3 5 (7.81%) Android
4 4 (6.25%) Windows
5 1 (1.56%) AIX
5 1 (1.56%) CentOS
5 1 (1.56%) Windows Server
Processes & Methodologies
1 30 (46.88%) ITIL
2 17 (26.56%) Statistics
3 15 (23.44%) Agile Software Development
4 14 (21.88%) ITSM
5 13 (20.31%) Stakeholder Management
6 12 (18.75%) Continuous Improvement
6 12 (18.75%) Contract Management
7 10 (15.63%) Service Management
8 9 (14.06%) Mentoring
9 8 (12.50%) Critical Success Factor
9 8 (12.50%) Escalation Management
9 8 (12.50%) Performance Management
10 7 (10.94%) Load Balancing
11 6 (9.38%) Business Development
11 6 (9.38%) Financial Modelling
11 6 (9.38%) Project Management
11 6 (9.38%) Service Design
11 6 (9.38%) Stakeholder Engagement
12 5 (7.81%) Migration
12 5 (7.81%) Scrum
Programming Languages
1 5 (7.81%) Bash Shell
1 5 (7.81%) Java
1 5 (7.81%) JavaScript
1 5 (7.81%) Perl
1 5 (7.81%) Python
1 5 (7.81%) Scala
1 5 (7.81%) SQL
2 3 (4.69%) PowerShell
Qualifications
1 11 (17.19%) ISEB
2 7 (10.94%) CCNA
2 7 (10.94%) CCNP
2 7 (10.94%) Cisco Certification
3 6 (9.38%) Degree
4 5 (7.81%) CCSA
4 5 (7.81%) JNCIA
4 5 (7.81%) JNCIS
5 3 (4.69%) Microsoft Certification
5 3 (4.69%) Security Cleared
6 2 (3.13%) ITIL Certification
6 2 (3.13%) MCSE
6 2 (3.13%) SC Cleared
7 1 (1.56%) ISTQB
7 1 (1.56%) MCP
7 1 (1.56%) MCSA
7 1 (1.56%) MCTS
Quality Assurance & Compliance
1 19 (29.69%) SLA
2 2 (3.13%) QA
3 1 (1.56%) ISO/IEC 27001
3 1 (1.56%) PMO
System Software
1 6 (9.38%) Active Directory
2 1 (1.56%) Hyper-V
Systems Management
1 5 (7.81%) Zenoss
2 3 (4.69%) Ansible
2 3 (4.69%) Opscode Chef
2 3 (4.69%) Puppet
3 2 (3.13%) BladeLogic
3 2 (3.13%) WhatsUp Gold
3 2 (3.13%) WSUS
4 1 (1.56%) SCCM
4 1 (1.56%) Tivoli
Vendors
1 8 (12.50%) Cisco
2 7 (10.94%) CheckPoint
2 7 (10.94%) F5
2 7 (10.94%) Intel Security
2 7 (10.94%) Juniper
2 7 (10.94%) Microsoft
2 7 (10.94%) Nortel
3 6 (9.38%) Cadence
4 5 (7.81%) Avaya
4 5 (7.81%) CA
4 5 (7.81%) Clearswift
4 5 (7.81%) LogRhythm
4 5 (7.81%) ServiceNow
5 3 (4.69%) Citrix
5 3 (4.69%) Dell
5 3 (4.69%) ICL
5 3 (4.69%) Lotus
5 3 (4.69%) VMware
5 3 (4.69%) Vyatta
6 2 (3.13%) Remedy