The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wales region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 66 71 64
Rank change year-on-year
+5 -7
Permanent jobs citing Service Delivery 38 22 28
As % of all permanent IT jobs located in Wales 2.88% 1.73% 2.82%
As % of the Processes & Methodologies category 3.76% 2.38% 3.91%
Number of salaries quoted 33 17 27
Average salary £35,000 £45,000 £36,500
Average salary % change year-on-year
-22.22% +23.28%
90% offered a salary of more than £27,500 £29,500 £24,000
10% offered a salary of more than £75,000 £52,000 £55,000
UK excluding London average salary £45,000 £43,250 £43,000
% change year-on-year
+4.04% +0.58%
Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1011 925 717
As % of all permanent IT jobs located in Wales 76.71% 72.89% 72.21%
Number of salaries quoted 865 813 653
Average salary £36,000 £35,000 £35,000
Average salary % change year-on-year
+2.85% -
90% offered a salary of more than £27,500 £27,000 £26,456
10% offered a salary of more than £55,000 £47,500 £52,500
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Service Delivery
UK

Service Delivery
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wales

Service Delivery
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Wales region.

Service Delivery Salary Trend in Wales

Service Delivery
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the Wales region over the 3 months to 11 July 2014.

Service Delivery Salary Histogram in Wales

Service Delivery
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Wales region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +12 35 £35,000 -22.22% 3
North Wales - 2 £50,000 - 1
West Wales +3 1 - -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Wales

For the 6 months to 11 July 2014, IT jobs across the Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 57 (64.04%) ITIL
2 28 (31.46%) SLA
3 26 (29.21%) Service Management
4 24 (26.97%) Finance
5 15 (16.85%) Microsoft
6 13 (14.61%) ITIL Certification
6 13 (14.61%) LAN
6 13 (14.61%) WAN
7 11 (12.36%) CCNA
7 11 (12.36%) Cisco Certification
7 11 (12.36%) Data Management
7 11 (12.36%) VMware
7 11 (12.36%) Incident Management
7 11 (12.36%) Degree
8 10 (11.24%) Network Management
8 10 (11.24%) Cisco
9 9 (10.11%) Project Management
9 9 (10.11%) Change Management
9 9 (10.11%) Statistics
10 8 (8.99%) Information Management
10 8 (8.99%) Performance Management
10 8 (8.99%) Firewall
10 8 (8.99%) CCNP
10 8 (8.99%) Windows
10 8 (8.99%) Java
11 7 (7.87%) SAP
11 7 (7.87%) CheckPoint
11 7 (7.87%) ITSM
11 7 (7.87%) Wireless
11 7 (7.87%) Manufacturing

Service Delivery
Top Related IT Skills in Wales by Category

For the 6 months to 11 July 2014, IT jobs across the Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (5.62%) SharePoint
2 4 (4.49%) SAS
2 4 (4.49%) WebLogic
3 2 (2.25%) CMS
4 1 (1.12%) SharePoint 2010
4 1 (1.12%) Lync
4 1 (1.12%) Exchange Server 2013
4 1 (1.12%) Site Server
4 1 (1.12%) GroupWise
Applications
1 6 (6.74%) MS Excel
2 5 (5.62%) MS Office
3 2 (2.25%) MS PowerPoint
4 1 (1.12%) MS Visio
Business Applications
1 4 (4.49%) SAP BPC
2 2 (2.25%) SAP Oil and Gas
3 1 (1.12%) GoldMine
Cloud Services
1 2 (2.25%) SaaS
2 1 (1.12%) Office 365
Communications & Networking
1 13 (14.61%) LAN
1 13 (14.61%) WAN
2 8 (8.99%) Firewall
3 7 (7.87%) Wireless
3 7 (7.87%) Cisco Nexus
4 2 (2.25%) Internet
5 1 (1.12%) MPLS
5 1 (1.12%) OSPF
5 1 (1.12%) BGP
5 1 (1.12%) FTP
5 1 (1.12%) RIP
5 1 (1.12%) VPN
5 1 (1.12%) Intranet
5 1 (1.12%) VLAN
5 1 (1.12%) VPLS
5 1 (1.12%) Unified Communications
Database & Business Intelligence
1 4 (4.49%) SAP BI
2 2 (2.25%) SQL Server
3 1 (1.12%) Relational Database
Development Applications
1 4 (4.49%) WebLogic Workshop
General
1 24 (26.97%) Finance
2 7 (7.87%) Manufacturing
3 6 (6.74%) Welsh Language
3 6 (6.74%) Telecoms
4 2 (2.25%) Electronics
4 2 (2.25%) Marketing
5 1 (1.12%) Advertising
5 1 (1.12%) Pharmaceutical
5 1 (1.12%) Back Office
Job Titles
1 33 (37.08%) Service Manager
2 22 (24.72%) Services Delivery Manager
2 22 (24.72%) Delivery Manager
3 11 (12.36%) Analyst
4 7 (7.87%) Network Engineer
4 7 (7.87%) Senior Network Engineer
5 6 (6.74%) Service Analyst
5 6 (6.74%) Service Desk Manager
6 4 (4.49%) Incident Manager
6 4 (4.49%) Platform Manager
6 4 (4.49%) Developer
6 4 (4.49%) Technical Architect
6 4 (4.49%) Architect
6 4 (4.49%) Systems Accountant
7 3 (3.37%) Service Desk Analyst
7 3 (3.37%) Java Developer
8 2 (2.25%) Senior Systems Engineer
8 2 (2.25%) Support Manager
8 2 (2.25%) Graduate
8 2 (2.25%) Junior
Libraries, Frameworks & Software Standards
1 4 (4.49%) J2EE
2 1 (1.12%) CSS
2 1 (1.12%) XML
2 1 (1.12%) .NET Framework
2 1 (1.12%) HTML
2 1 (1.12%) .NET
Miscellaneous
1 9 (10.11%) Statistics
2 4 (4.49%) Digital Media
2 4 (4.49%) Firmware
3 3 (3.37%) GIS
3 3 (3.37%) Management Information System
4 2 (2.25%) Smartphone
4 2 (2.25%) DTV
5 1 (1.12%) NHS
5 1 (1.12%) Blackberry
5 1 (1.12%) Derivative
5 1 (1.12%) Computer Science
Operating Systems
1 8 (8.99%) Windows
2 3 (3.37%) Linux
3 2 (2.25%) Windows Server 2003
3 2 (2.25%) Windows Server 2008
4 1 (1.12%) Windows 2000 Server
4 1 (1.12%) Windows XP
Processes & Methodologies
1 57 (64.04%) ITIL
2 26 (29.21%) Service Management
3 11 (12.36%) Data Management
3 11 (12.36%) Incident Management
4 10 (11.24%) Network Management
5 9 (10.11%) Project Management
5 9 (10.11%) Change Management
6 8 (8.99%) Information Management
6 8 (8.99%) Performance Management
7 7 (7.87%) ITSM
8 6 (6.74%) Business Intelligence
8 6 (6.74%) Business Continuity
8 6 (6.74%) Continuous Improvement
9 5 (5.62%) Project Planning
10 4 (4.49%) Technical Architecture
10 4 (4.49%) Enterprise Architecture
10 4 (4.49%) Zachman Framework
10 4 (4.49%) TOGAF
10 4 (4.49%) B2B
10 4 (4.49%) RAD
Programming Languages
1 8 (8.99%) Java
2 2 (2.25%) SQL
3 1 (1.12%) VB.NET
3 1 (1.12%) JavaScript
3 1 (1.12%) PHP
3 1 (1.12%) C#
Qualifications
1 13 (14.61%) ITIL Certification
2 11 (12.36%) Cisco Certification
2 11 (12.36%) CCNA
2 11 (12.36%) Degree
3 8 (8.99%) CCNP
4 5 (5.62%) SC Cleared
4 5 (5.62%) Security Cleared
5 4 (4.49%) Microsoft Certification
6 3 (3.37%) MCSE
7 2 (2.25%) SAP Certification
7 2 (2.25%) PMP
7 2 (2.25%) PMI Certification
7 2 (2.25%) CISSP
8 1 (1.12%) MCSM
8 1 (1.12%) Six Sigma Master Black Belt
8 1 (1.12%) Six Sigma Black Belt
8 1 (1.12%) ACCA
8 1 (1.12%) CIMA
8 1 (1.12%) A+ Certification
8 1 (1.12%) MCSA
Quality Assurance & Compliance
1 28 (31.46%) SLA
2 1 (1.12%) ISO/IEC 27001
2 1 (1.12%) PCI DSS
2 1 (1.12%) ISO 9000
2 1 (1.12%) ISO 9001
2 1 (1.12%) GxP
System Software
1 7 (7.87%) VMware Infrastructure
2 1 (1.12%) Active Directory
Systems Management
1 1 (1.12%) WSUS
1 1 (1.12%) SCCM
1 1 (1.12%) SCOM
Vendors
1 15 (16.85%) Microsoft
2 11 (12.36%) VMware
3 10 (11.24%) Cisco
4 7 (7.87%) SAP
4 7 (7.87%) CheckPoint
5 4 (4.49%) Oracle
6 3 (3.37%) Citrix
6 3 (3.37%) NetApp
7 2 (2.25%) Remedy
8 1 (1.12%) Novell
8 1 (1.12%) HP
8 1 (1.12%) Fortinet
Cardiff, South Glamorgan
Interaction Recruitment PLC
Salary: £35k - 45k per year
Posted: 4 days ago
Cardiff, South Glamorgan
National Assembly
Posted: 4 days ago
Wrexham, Clwyd
People Source Consulting
Salary: £45000 - £55000 per annum
Posted: 5 days ago
Cardiff
CPS Group
Salary: £35000 - £40000 per annum + bonus, pension, 35 hours pw
Posted: 10 days ago