The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 57 67 72
Rank change year-on-year
+10 +5
Permanent jobs citing Service Delivery 49 35 24
As % of all permanent IT jobs located in Wales 3.55% 2.61% 1.93%
As % of the Processes & Methodologies category 4.38% 3.35% 2.55%
Number of salaries quoted 33 31 19
Average salary £40,000 £35,000 £42,500
Average salary % change year-on-year
+14.28% -17.64%
90% offered a salary of more than £28,200 £27,500 £27,000
10% offered a salary of more than £52,000 £80,000 £50,000
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1119 1045 941
As % of all permanent IT jobs located in Wales 81.09% 78.04% 75.52%
Number of salaries quoted 913 910 828
Average salary £37,500 £36,500 £35,000
Average salary % change year-on-year
+2.73% +4.28%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £44,500 £42,500 £40,995
% change year-on-year
+4.70% +3.67%

Service Delivery
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wales

Service Delivery
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Wales region.

Service Delivery Salary Trend in Wales

Service Delivery
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the Wales region over the 3 months to 29 July 2015.

Service Delivery Salary Histogram in Wales

Service Delivery
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Wales region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +10 42 £40,000 +14.28% 6
West Wales +17 7 £47,500 - 1
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Wales

For the 6 months to 29 July 2015, IT jobs across the Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 49 (48.04%) ITIL
2 28 (27.45%) Microsoft
3 26 (25.49%) SLA
4 20 (19.61%) Change Management
4 20 (19.61%) LAN
5 18 (17.65%) WAN
5 18 (17.65%) Project Management
6 17 (16.67%) Coaching
7 16 (15.69%) Microsoft Azure
8 15 (14.71%) Continuous Improvement
8 15 (14.71%) Mobile App
8 15 (14.71%) Cisco
8 15 (14.71%) Windows
8 15 (14.71%) Firewall
8 15 (14.71%) Wireless
9 14 (13.73%) Finance
9 14 (13.73%) Service Management
9 14 (13.73%) CheckPoint
10 13 (12.75%) Agile Software Development
10 13 (12.75%) Mentoring
10 13 (12.75%) Performance Management
10 13 (12.75%) Problem Management
11 12 (11.76%) Incident Management
11 12 (11.76%) Network Management
11 12 (11.76%) Cisco Nexus
11 12 (11.76%) Cisco Certification
11 12 (11.76%) CCNP
11 12 (11.76%) CCNA
12 11 (10.78%) Active Directory
13 10 (9.80%) SignalR

Service Delivery
Top Related IT Skills in Wales by Category

For the 6 months to 29 July 2015, IT jobs across the Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (2.94%) Apache
1 3 (2.94%) Tomcat
2 2 (1.96%) SharePoint
2 2 (1.96%) Lync
2 2 (1.96%) IBM Notes
3 1 (0.98%) IIS
Applications
1 6 (5.88%) MS Excel
2 4 (3.92%) MS Office
3 1 (0.98%) Spreadsheet
Cloud Services
1 16 (15.69%) Microsoft Azure
2 6 (5.88%) SaaS
3 2 (1.96%) Office 365
4 1 (0.98%) Amazon AWS
4 1 (0.98%) Amazon EC2
Communications & Networking
1 20 (19.61%) LAN
2 18 (17.65%) WAN
3 15 (14.71%) Firewall
3 15 (14.71%) Wireless
4 12 (11.76%) Cisco Nexus
5 4 (3.92%) VoIP
6 2 (1.96%) SAN
6 2 (1.96%) Internet
6 2 (1.96%) Ethernet
6 2 (1.96%) TCP/IP
6 2 (1.96%) Network Security
7 1 (0.98%) DNS
Database & Business Intelligence
1 3 (2.94%) SQL Server
2 1 (0.98%) Data Warehouse
2 1 (0.98%) SQL Server 2005
2 1 (0.98%) SQL Server 2008
2 1 (0.98%) Amazon RDS
Development Applications
1 3 (2.94%) Ant
1 3 (2.94%) Eclipse
1 3 (2.94%) IntelliJ
1 3 (2.94%) Maven
1 3 (2.94%) Gradle
1 3 (2.94%) Jenkins
2 2 (1.96%) Git (software)
2 2 (1.96%) Team Foundation Server
General
1 14 (13.73%) Finance
2 7 (6.86%) Welsh Language
3 4 (3.92%) Telecoms
3 4 (3.92%) Legal
3 4 (3.92%) Manufacturing
4 2 (1.96%) Multimedia
5 1 (0.98%) Italian Language
5 1 (0.98%) Publishing
Job Titles
1 26 (25.49%) Service Manager
2 22 (21.57%) Delivery Manager
3 21 (20.59%) Services Delivery Manager
4 15 (14.71%) Developer
5 12 (11.76%) Network Engineer
5 12 (11.76%) Senior Network Engineer
6 10 (9.80%) Analyst
7 8 (7.84%) Service Analyst
8 7 (6.86%) Technical Support
8 7 (6.86%) Technical Support Manager
8 7 (6.86%) Technical Manager
8 7 (6.86%) Support Manager
8 7 (6.86%) AWS Developer
9 5 (4.90%) Team Leader
9 5 (4.90%) QA Engineer
9 5 (4.90%) C# Developer
9 5 (4.90%) Test Engineer
10 4 (3.92%) Service Desk Analyst
10 4 (3.92%) Problem Manager
10 4 (3.92%) Head of IT
Libraries, Frameworks & Software Standards
1 10 (9.80%) SignalR
1 10 (9.80%) ASP.NET Web API
2 7 (6.86%) DWR
3 6 (5.88%) .NET
3 6 (5.88%) Web Services
4 4 (3.92%) J2EE
4 4 (3.92%) Hibernate
4 4 (3.92%) Spring
5 3 (2.94%) RESTful
5 3 (2.94%) REST
5 3 (2.94%) CSS
5 3 (2.94%) HTML
6 1 (0.98%) CGI
6 1 (0.98%) Java EE
Miscellaneous
1 15 (14.71%) Mobile App
2 6 (5.88%) Analytical Skills
2 6 (5.88%) Management Information System
3 4 (3.92%) Learning Management System
4 3 (2.94%) Data Centre
5 2 (1.96%) Thin Client
5 2 (1.96%) Computer Science
5 2 (1.96%) Life Science
5 2 (1.96%) Fat Client
6 1 (0.98%) Video Conferencing
6 1 (0.98%) Public Cloud
Operating Systems
1 15 (14.71%) Windows
2 9 (8.82%) Linux
3 5 (4.90%) Windows 7
4 3 (2.94%) Windows XP
4 3 (2.94%) UNIX
5 2 (1.96%) Windows Server 2008
6 1 (0.98%) CentOS
6 1 (0.98%) Apple iOS
6 1 (0.98%) Windows Server 2012
6 1 (0.98%) Windows Server 2003
6 1 (0.98%) FreeBSD
Processes & Methodologies
1 49 (48.04%) ITIL
2 20 (19.61%) Change Management
3 18 (17.65%) Project Management
4 17 (16.67%) Coaching
5 15 (14.71%) Continuous Improvement
6 14 (13.73%) Service Management
7 13 (12.75%) Agile Software Development
7 13 (12.75%) Problem Management
7 13 (12.75%) Performance Management
7 13 (12.75%) Mentoring
8 12 (11.76%) Network Management
8 12 (11.76%) Incident Management
9 8 (7.84%) Scrum
10 7 (6.86%) Benchmarking
10 7 (6.86%) Stakeholder Management
10 7 (6.86%) ITSM
11 5 (4.90%) PRINCE2
11 5 (4.90%) Risk Analysis
12 4 (3.92%) SDLC
13 3 (2.94%) ITIL V3
Programming Languages
1 5 (4.90%) C#
1 5 (4.90%) Java
1 5 (4.90%) SQL
2 4 (3.92%) Python
2 4 (3.92%) Perl
3 3 (2.94%) JavaScript
3 3 (2.94%) PowerShell
3 3 (2.94%) Scala
3 3 (2.94%) Bash Shell
4 1 (0.98%) PL/SQL
Qualifications
1 12 (11.76%) CCNP
1 12 (11.76%) CCNA
1 12 (11.76%) Cisco Certification
2 6 (5.88%) Degree
3 4 (3.92%) ITIL Certification
4 3 (2.94%) MCSE
4 3 (2.94%) MCSA
4 3 (2.94%) Microsoft Certification
4 3 (2.94%) PRINCE2 Certification
5 2 (1.96%) MCTS
5 2 (1.96%) MCITP
5 2 (1.96%) Security Cleared
5 2 (1.96%) ITIL Foundation Certificate
5 2 (1.96%) CISSP
6 1 (0.98%) CISM
6 1 (0.98%) GCIA
6 1 (0.98%) CEH
6 1 (0.98%) VMware Certified Professional (VCP)
6 1 (0.98%) DV Cleared
Quality Assurance & Compliance
1 26 (25.49%) SLA
2 5 (4.90%) QA
3 1 (0.98%) ISO/IEC 27001
System Software
1 11 (10.78%) Active Directory
2 2 (1.96%) VMware Infrastructure
3 1 (0.98%) Hyper-V
Systems Management
1 3 (2.94%) WSUS
1 3 (2.94%) SCCM
2 2 (1.96%) Norton AntiVirus
3 1 (0.98%) Nagios
3 1 (0.98%) SCOM
3 1 (0.98%) Graphite
Vendors
1 28 (27.45%) Microsoft
2 15 (14.71%) Cisco
3 14 (13.73%) CheckPoint
4 4 (3.92%) Citrix
5 3 (2.94%) Apple
5 3 (2.94%) McAfee
5 3 (2.94%) VMware
6 2 (1.96%) BT
6 2 (1.96%) Symantec
6 2 (1.96%) Lotus
6 2 (1.96%) HP
7 1 (0.98%) Dell
7 1 (0.98%) Oracle
7 1 (0.98%) NetApp
7 1 (0.98%) ServiceNow
Cardiff, South Glamorgan
Big Lottery Fund
Salary: From £15,316 to £21,158 per annum
Posted: 21 hours ago
Bridgend, Mid Glamorgan
CGI
Salary: £15,000 - £15,500 per annum + Benefits
Posted: 13 days ago
Cardiff, South Glamorgan
National Assembly for Wales
Salary: Executive Band 1(Grade 6)
Posted: 13 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £27000 - £32000 per annum + Benefits
Posted: 13 days ago
Newport, Gwent
SCC
Posted: 21 days ago
Swansea
CPS Group
Salary: £45k - 55k per year + Excellent Benefits
Posted: 22 days ago
Newport
CPS Group
Salary: £40k - 60k per year + £400pm car allowance, £5k bonus
Posted: 24 days ago