The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 73 64 75
Rank change year-on-year
-9 +11
Permanent jobs citing Service Delivery 36 34 25
As % of all permanent IT jobs located in Wales 2.57% 2.63% 1.96%
As % of the Processes & Methodologies category 3.10% 3.46% 2.52%
Number of salaries quoted 24 29 23
Average salary £46,250 £40,000 £30,000
Average salary % change year-on-year
+15.62% +33.33%
90% offered a salary of more than £33,050 £29,900 £25,318
10% offered a salary of more than £54,250 £62,000 £45,000
UK excluding London average salary £45,000 £43,750 £45,000
% change year-on-year
+2.85% -2.77%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1160 982 993
As % of all permanent IT jobs located in Wales 82.74% 75.95% 77.88%
Number of salaries quoted 974 863 887
Average salary £37,000 £36,000 £35,000
Average salary % change year-on-year
+2.77% +2.85%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £55,000 £52,500 £50,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Delivery
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wales

Service Delivery
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Wales region.

Service Delivery Salary Trend in Wales

Service Delivery
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Service Delivery across the Wales region over the 3 months to 31 August 2015.

Service Delivery Salary Histogram in Wales

Service Delivery
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Wales region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -7 30 £45,000 +9.09% 3
West Wales +11 6 £50,000 -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Wales

For the 6 months to 31 August 2015, IT jobs across the Wales region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 43 (44.79%) ITIL
2 24 (25.00%) Microsoft
3 22 (22.92%) Change Management
3 22 (22.92%) SLA
4 17 (17.71%) Project Management
4 17 (17.71%) Service Management
5 16 (16.67%) Coaching
6 15 (15.63%) Continuous Improvement
6 15 (15.63%) Mobile App
6 15 (15.63%) Problem Management
6 15 (15.63%) Performance Management
6 15 (15.63%) Microsoft Azure
6 15 (15.63%) Incident Management
7 14 (14.58%) LAN
7 14 (14.58%) Finance
7 14 (14.58%) Mentoring
8 13 (13.54%) Agile Software Development
8 13 (13.54%) WAN
9 12 (12.50%) Windows
9 12 (12.50%) Firewall
9 12 (12.50%) Wireless
10 10 (10.42%) ITSM
10 10 (10.42%) Cisco
10 10 (10.42%) ASP.NET Web API
10 10 (10.42%) SignalR
11 9 (9.38%) Network Management
11 9 (9.38%) Cisco Nexus
11 9 (9.38%) CCNP
11 9 (9.38%) CCNA
11 9 (9.38%) Cisco Certification

Service Delivery
Top Related IT Skills in Wales by Category

For the 6 months to 31 August 2015, IT jobs across the Wales region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (3.13%) Apache
1 3 (3.13%) Tomcat
2 2 (2.08%) SharePoint
3 1 (1.04%) IIS
Applications
1 4 (4.17%) MS Excel
2 1 (1.04%) Spreadsheet
2 1 (1.04%) MS Office
2 1 (1.04%) MS PowerPoint
Cloud Services
1 15 (15.63%) Microsoft Azure
2 6 (6.25%) SaaS
3 1 (1.04%) Amazon EC2
3 1 (1.04%) Amazon AWS
Communications & Networking
1 14 (14.58%) LAN
2 13 (13.54%) WAN
3 12 (12.50%) Firewall
3 12 (12.50%) Wireless
4 9 (9.38%) Cisco Nexus
5 2 (2.08%) Internet
5 2 (2.08%) VoIP
5 2 (2.08%) Ethernet
5 2 (2.08%) TCP/IP
6 1 (1.04%) Network Security
6 1 (1.04%) SAN
Database & Business Intelligence
1 3 (3.13%) SQL Server
2 1 (1.04%) SQL Server 2008
2 1 (1.04%) Amazon RDS
2 1 (1.04%) Data Warehouse
2 1 (1.04%) SQL Server 2005
Development Applications
1 3 (3.13%) Gradle
1 3 (3.13%) Jenkins
1 3 (3.13%) IntelliJ
1 3 (3.13%) Ant
1 3 (3.13%) Eclipse
1 3 (3.13%) Maven
2 2 (2.08%) Git (software)
2 2 (2.08%) Team Foundation Server
General
1 14 (14.58%) Finance
2 7 (7.29%) Welsh Language
3 5 (5.21%) Manufacturing
4 4 (4.17%) Legal
4 4 (4.17%) Telecoms
5 2 (2.08%) Multimedia
6 1 (1.04%) Advertising
6 1 (1.04%) Publishing
Job Titles
1 30 (31.25%) Service Manager
2 24 (25.00%) Delivery Manager
3 23 (23.96%) Services Delivery Manager
4 15 (15.63%) Developer
5 9 (9.38%) Network Engineer
5 9 (9.38%) Senior Network Engineer
6 7 (7.29%) AWS Developer
6 7 (7.29%) Technical Support
6 7 (7.29%) Technical Support Manager
6 7 (7.29%) Technical Manager
6 7 (7.29%) Support Manager
7 6 (6.25%) IT Services Manager
7 6 (6.25%) Head of IT
8 5 (5.21%) Analyst
8 5 (5.21%) QA Engineer
8 5 (5.21%) C# Developer
8 5 (5.21%) Test Engineer
9 4 (4.17%) Service Desk Manager
10 3 (3.13%) Incident & Problem Manager
10 3 (3.13%) Service Analyst
Libraries, Frameworks & Software Standards
1 10 (10.42%) ASP.NET Web API
1 10 (10.42%) SignalR
2 7 (7.29%) DWR
3 6 (6.25%) .NET
3 6 (6.25%) Web Services
4 3 (3.13%) RESTful
4 3 (3.13%) REST
4 3 (3.13%) HTML
4 3 (3.13%) CSS
4 3 (3.13%) J2EE
4 3 (3.13%) Spring
4 3 (3.13%) Hibernate
5 1 (1.04%) CGI
5 1 (1.04%) Java EE
Miscellaneous
1 15 (15.63%) Mobile App
2 8 (8.33%) Analytical Skills
3 6 (6.25%) Management Information System
4 4 (4.17%) Learning Management System
4 4 (4.17%) Data Centre
5 3 (3.13%) Life Science
6 2 (2.08%) Computer Science
7 1 (1.04%) Video Conferencing
7 1 (1.04%) Fat Client
7 1 (1.04%) Public Cloud
7 1 (1.04%) Thin Client
7 1 (1.04%) GIS
Operating Systems
1 12 (12.50%) Windows
2 8 (8.33%) Linux
3 5 (5.21%) Windows 7
4 3 (3.13%) UNIX
5 1 (1.04%) Windows Server 2008
5 1 (1.04%) CentOS
5 1 (1.04%) Apple iOS
5 1 (1.04%) Windows XP
5 1 (1.04%) FreeBSD
5 1 (1.04%) Windows Server 2003
Processes & Methodologies
1 43 (44.79%) ITIL
2 22 (22.92%) Change Management
3 17 (17.71%) Project Management
3 17 (17.71%) Service Management
4 16 (16.67%) Coaching
5 15 (15.63%) Continuous Improvement
5 15 (15.63%) Problem Management
5 15 (15.63%) Performance Management
5 15 (15.63%) Incident Management
6 14 (14.58%) Mentoring
7 13 (13.54%) Agile Software Development
8 10 (10.42%) ITSM
9 9 (9.38%) Network Management
10 8 (8.33%) Scrum
11 7 (7.29%) Benchmarking
11 7 (7.29%) Stakeholder Management
12 5 (5.21%) Risk Analysis
12 5 (5.21%) Asset Management
13 4 (4.17%) PRINCE2
14 3 (3.13%) SDLC
Programming Languages
1 5 (5.21%) C#
2 4 (4.17%) Java
2 4 (4.17%) Perl
2 4 (4.17%) SQL
2 4 (4.17%) Python
3 3 (3.13%) Scala
3 3 (3.13%) Bash Shell
3 3 (3.13%) JavaScript
4 2 (2.08%) PowerShell
5 1 (1.04%) C
5 1 (1.04%) PL/SQL
Qualifications
1 9 (9.38%) CCNP
1 9 (9.38%) CCNA
1 9 (9.38%) Cisco Certification
2 8 (8.33%) Degree
3 4 (4.17%) ITIL Certification
4 3 (3.13%) PRINCE2 Certification
5 2 (2.08%) Security Cleared
6 1 (1.04%) DV Cleared
Quality Assurance & Compliance
1 22 (22.92%) SLA
2 5 (5.21%) QA
System Software
1 7 (7.29%) Active Directory
2 1 (1.04%) VMware Infrastructure
Systems Management
1 1 (1.04%) Graphite
1 1 (1.04%) Nagios
Vendors
1 24 (25.00%) Microsoft
2 10 (10.42%) Cisco
3 9 (9.38%) CheckPoint
4 2 (2.08%) VMware
4 2 (2.08%) Apple
4 2 (2.08%) HP
5 1 (1.04%) Oracle
5 1 (1.04%) Dell
5 1 (1.04%) Citrix
5 1 (1.04%) ESRI
Cardiff, South Glamorgan
Intapeople
Salary: £35000 - £42000 per annum, Benefits Benefits
Posted: 2 days ago
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £30000 - £50000 per annum + benefits
Posted: 3 days ago
Cardiff
CPS Group
Salary: £50k - 60k per year + excellent benefits
Posted: 14 days ago