The table below looks at the statistics for ITSM skills in IT jobs advertised for the Wales region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 25 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 94 92 102
Rank change year-on-year
-2 +10
Permanent jobs citing ITSM 12 12 2
As % of all permanent IT jobs located in Wales 0.90% 0.87% 0.15%
As % of the Processes & Methodologies category 1.08% 1.03% 0.19%
Number of salaries quoted 3 5 1
Median salary £28,500 £50,000 £58,000
Median salary % change year-on-year
-43.00% -13.79%
UK excluding London median salary £42,632 £42,500 £43,500
% change year-on-year
+0.31% -2.29%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1111 1162 1057
As % of all permanent IT jobs located in Wales 83.16% 83.90% 79.77%
Number of salaries quoted 945 942 918
Median salary £40,000 £37,500 £36,500
Median salary % change year-on-year
+6.66% +2.73%
90% offered a salary of more than £26,500 £27,500 £27,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wales

ITSM
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Wales region.

ITSM Salary Trend in Wales

ITSM
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Wales region over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Mid Wales -13 9 - -
West Wales - 3 £28,500 - 1
ITSM
UK

ITSM
Top 30 Related IT Skills in Wales

For the 6 months to 25 July 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for ITSM.

1 21 (77.78%) ITIL
2 20 (74.07%) SQL
3 16 (59.26%) Oracle
3 16 (59.26%) Windows
3 16 (59.26%) Service Management
4 13 (48.15%) Remedy ITSM
4 13 (48.15%) Unix
4 13 (48.15%) SLA
4 13 (48.15%) PL/SQL
4 13 (48.15%) Remedy
4 13 (48.15%) High Availability
4 13 (48.15%) Oracle Database
5 9 (33.33%) PowerShell
6 8 (29.63%) Firewall
6 8 (29.63%) Oracle RMAN
6 8 (29.63%) Oracle Database 11g
6 8 (29.63%) Oracle Streams
6 8 (29.63%) Oracle RAC
6 8 (29.63%) Shell Script
6 8 (29.63%) Microsoft
6 8 (29.63%) Oracle Database 10g
6 8 (29.63%) Active Directory
6 8 (29.63%) Oracle Reports
6 8 (29.63%) Oracle9i Database
6 8 (29.63%) MS Office
6 8 (29.63%) Oracle Statspack
6 8 (29.63%) SC Cleared
6 8 (29.63%) DV Cleared
6 8 (29.63%) Security Cleared
6 8 (29.63%) Data Guard

ITSM
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (11.11%) Exchange Server 2007
1 3 (11.11%) IIS
1 3 (11.11%) MS Exchange
Applications
1 8 (29.63%) MS Office
2 3 (11.11%) MS Excel
Business Applications
1 13 (48.15%) Remedy ITSM
Communications & Networking
1 8 (29.63%) Firewall
2 5 (18.52%) DNS
3 3 (11.11%) Internet
3 3 (11.11%) Network Security
3 3 (11.11%) VLAN
Database & Business Intelligence
1 13 (48.15%) Oracle Database
2 8 (29.63%) Oracle Database 10g
2 8 (29.63%) Oracle Database 11g
2 8 (29.63%) Oracle Database 12c
2 8 (29.63%) Oracle Reports
2 8 (29.63%) Oracle9i Database
3 5 (18.52%) SQLPlus
4 3 (11.11%) SQL Server
4 3 (11.11%) SQL Server 2008
General
1 6 (22.22%) Finance
Job Titles
1 9 (33.33%) Administrator
2 8 (29.63%) DBA
3 6 (22.22%) Analyst
4 4 (14.81%) Developer
4 4 (14.81%) Oracle DBA
4 4 (14.81%) Service Analyst
4 4 (14.81%) Service Desk Analyst
5 3 (11.11%) IT Administrator
5 3 (11.11%) IT Systems Administrator
5 3 (11.11%) SQL Analyst
5 3 (11.11%) Storage Engineer
5 3 (11.11%) Systems Administrator
5 3 (11.11%) Unix Analyst
6 2 (7.41%) Operations Analyst
6 2 (7.41%) Senior DBA
6 2 (7.41%) Senior Oracle DBA
6 2 (7.41%) Technical Analyst
6 2 (7.41%) Technical Operations Analyst
7 1 (3.70%) Configuration Manager
7 1 (3.70%) IT Analyst
Libraries, Frameworks & Software Standards
1 8 (29.63%) Oracle GoldenGate
1 8 (29.63%) Oracle Streams
2 6 (22.22%) CGI
3 4 (14.81%) CSS
3 4 (14.81%) HTML
3 4 (14.81%) XML
Miscellaneous
1 5 (18.52%) Analytical Skills
1 5 (18.52%) Fintech
1 5 (18.52%) Mobile Payment
2 2 (7.41%) Enterprise Software
3 1 (3.70%) CMDB
3 1 (3.70%) Driving Licence
Operating Systems
1 16 (59.26%) Windows
2 13 (48.15%) Unix
3 5 (18.52%) Linux
3 5 (18.52%) Solaris
4 3 (11.11%) Windows 7
4 3 (11.11%) Windows Server 2003
Processes & Methodologies
1 21 (77.78%) ITIL
2 16 (59.26%) Service Management
3 13 (48.15%) High Availability
4 8 (29.63%) Database Tuning
4 8 (29.63%) Performance Monitoring
4 8 (29.63%) Performance Tuning
5 7 (25.93%) Continuous Improvement
5 7 (25.93%) Project Management
6 6 (22.22%) Incident Management
6 6 (22.22%) Problem Management
7 5 (18.52%) Configuration Management
7 5 (18.52%) ITIL V2
8 4 (14.81%) Application Performance Management
8 4 (14.81%) Performance Management
8 4 (14.81%) Requirements Management
8 4 (14.81%) System Testing
9 3 (11.11%) Business Continuity
9 3 (11.11%) Disaster Recovery
10 2 (7.41%) Data Protection
11 1 (3.70%) Software License Management
Programming Languages
1 20 (74.07%) SQL
2 13 (48.15%) PL/SQL
3 9 (33.33%) PowerShell
4 8 (29.63%) Shell Script
5 4 (14.81%) JavaScript
Qualifications
1 8 (29.63%) DV Cleared
1 8 (29.63%) SC Cleared
1 8 (29.63%) Security Cleared
2 4 (14.81%) Degree
Quality Assurance & Compliance
1 13 (48.15%) SLA
System Software
1 8 (29.63%) Active Directory
1 8 (29.63%) Oracle Clusterware
1 8 (29.63%) Oracle RAC
2 5 (18.52%) Hyper-V
2 5 (18.52%) VMware Infrastructure
3 3 (11.11%) Firmware
Systems Management
1 8 (29.63%) Data Guard
1 8 (29.63%) Oracle Flashback
1 8 (29.63%) Oracle RMAN
1 8 (29.63%) Oracle Statspack
2 2 (7.41%) NetBackup
Vendors
1 16 (59.26%) Oracle
2 13 (48.15%) Remedy
3 8 (29.63%) Microsoft
4 5 (18.52%) 3PAR
4 5 (18.52%) HP
4 5 (18.52%) ServiceNow
4 5 (18.52%) VMware
5 2 (7.41%) Veeam
5 2 (7.41%) Veritas
Swansea
Pro-Quest
Salary: 40000-65000 Per Annum 40-65K + Bonus + Private health care + Pension
Posted: 27 days ago