The table below looks at the statistics for ITSM skills in IT jobs advertised for the Wales region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 6 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
6 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 89 90 88
Rank change year-on-year
+1 -2
Permanent jobs citing ITSM 16 16 18
As % of all permanent IT jobs located in Wales 1.19% 1.16% 1.46%
As % of the Processes & Methodologies category 1.46% 1.39% 1.75%
Number of salaries quoted 8 12 15
Median salary £37,500 £46,250 £35,000
Median salary % change year-on-year
-18.91% +32.14%
90% offered a salary of more than £20,900 £25,300 £23,400
10% offered a salary of more than £48,750 £55,000 £51,000
UK excluding London median salary £43,250 £42,500 £50,000
% change year-on-year
+1.76% -15.00%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1098 1154 1031
As % of all permanent IT jobs located in Wales 81.64% 83.87% 83.62%
Number of salaries quoted 933 961 875
Median salary £40,000 £40,000 £35,000
Median salary % change year-on-year
- +14.28%
90% offered a salary of more than £27,000 £26,500 £27,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wales

ITSM
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Wales region.

ITSM Salary Trend in Wales

ITSM
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing ITSM across the Wales region over the 3 months to 6 May 2016.

ITSM Salary Histogram in Wales

ITSM
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Wales region over the 3 months to 6 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +3 14 £40,000 -11.11%
Mid Wales -3 2 £19,500 -46.20% 1
ITSM
UK

ITSM
Top 30 Related IT Skills in Wales

For the 6 months to 6 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for ITSM.

1 23 (79.31%) ITIL
2 21 (72.41%) Service Management
3 17 (58.62%) Windows
4 15 (51.72%) SQL
4 15 (51.72%) Remedy
4 15 (51.72%) Remedy ITSM
5 14 (48.28%) High Availability
5 14 (48.28%) Oracle Database
5 14 (48.28%) SLA
5 14 (48.28%) Oracle
5 14 (48.28%) PL/SQL
5 14 (48.28%) Unix
6 11 (37.93%) Incident Management
7 8 (27.59%) Oracle RMAN
7 8 (27.59%) Oracle Reports
7 8 (27.59%) Oracle9i Database
7 8 (27.59%) MS Office
7 8 (27.59%) Oracle Database 10g
7 8 (27.59%) Shell Script
7 8 (27.59%) Oracle Database 11g
7 8 (27.59%) Oracle Streams
7 8 (27.59%) Oracle RAC
7 8 (27.59%) Oracle Statspack
7 8 (27.59%) Data Guard
7 8 (27.59%) Database Tuning
7 8 (27.59%) SC Cleared
7 8 (27.59%) DV Cleared
7 8 (27.59%) Security Cleared
7 8 (27.59%) Performance Tuning
7 8 (27.59%) Performance Monitoring

ITSM
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.90%) Exchange Server 2007
1 2 (6.90%) Exchange Server 2010
1 2 (6.90%) Exchange Server 2013
1 2 (6.90%) MS Exchange
Applications
1 8 (27.59%) MS Office
2 2 (6.90%) MS Excel
Business Applications
1 15 (51.72%) Remedy ITSM
Communications & Networking
1 6 (20.69%) Firewall
Database & Business Intelligence
1 14 (48.28%) Oracle Database
2 8 (27.59%) Oracle Database 10g
2 8 (27.59%) Oracle Database 11g
2 8 (27.59%) Oracle Database 12c
2 8 (27.59%) Oracle Reports
2 8 (27.59%) Oracle9i Database
3 6 (20.69%) SQLPlus
Development Applications
1 1 (3.45%) HP UFT
1 1 (3.45%) LoadRunner
General
1 7 (24.14%) Finance
2 3 (10.34%) Advertising
2 3 (10.34%) Telecoms
Job Titles
1 10 (34.48%) Administrator
2 8 (27.59%) Analyst
2 8 (27.59%) DBA
3 5 (17.24%) Service Analyst
3 5 (17.24%) Service Desk Analyst
4 4 (13.79%) Oracle DBA
4 4 (13.79%) Service Desk Administrator
4 4 (13.79%) SQL Analyst
4 4 (13.79%) Unix Analyst
5 3 (10.34%) IT Manager
5 3 (10.34%) IT Services Manager
5 3 (10.34%) ITIL Manager
5 3 (10.34%) ITIL Service Manager
5 3 (10.34%) Service Manager
6 2 (6.90%) Change Manager
6 2 (6.90%) Project Leader
6 2 (6.90%) Project Manager
6 2 (6.90%) Senior Oracle DBA
6 2 (6.90%) Team Leader
6 2 (6.90%) Technical Analyst
Libraries, Frameworks & Software Standards
1 8 (27.59%) Oracle GoldenGate
1 8 (27.59%) Oracle Streams
2 6 (20.69%) CGI
3 1 (3.45%) CSS
3 1 (3.45%) HTML
3 1 (3.45%) XML
Miscellaneous
1 6 (20.69%) Fintech
1 6 (20.69%) Mobile Payment
2 2 (6.90%) Analytical Skills
2 2 (6.90%) CMDB
2 2 (6.90%) Fat Client
2 2 (6.90%) Thin Client
3 1 (3.45%) Driving Licence
Operating Systems
1 17 (58.62%) Windows
2 14 (48.28%) Unix
3 6 (20.69%) Linux
3 6 (20.69%) Solaris
Processes & Methodologies
1 23 (79.31%) ITIL
2 21 (72.41%) Service Management
3 14 (48.28%) High Availability
4 11 (37.93%) Incident Management
5 8 (27.59%) Database Tuning
5 8 (27.59%) Performance Monitoring
5 8 (27.59%) Performance Tuning
6 6 (20.69%) ITIL V2
7 5 (17.24%) Change Management
8 4 (13.79%) Project Management
8 4 (13.79%) Time Management
9 3 (10.34%) ITIL V3
9 3 (10.34%) Problem Management
9 3 (10.34%) Stakeholder Management
10 2 (6.90%) Change Control
10 2 (6.90%) Configuration Management
10 2 (6.90%) Continuous Improvement
10 2 (6.90%) People Management
10 2 (6.90%) Project Governance
10 2 (6.90%) Project Planning
Programming Languages
1 15 (51.72%) SQL
2 14 (48.28%) PL/SQL
3 8 (27.59%) Shell Script
4 6 (20.69%) PowerShell
5 1 (3.45%) JavaScript
Qualifications
1 8 (27.59%) DV Cleared
1 8 (27.59%) SC Cleared
1 8 (27.59%) Security Cleared
2 4 (13.79%) Degree
3 2 (6.90%) ITIL Certification
3 2 (6.90%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 14 (48.28%) SLA
2 1 (3.45%) QA
System Software
1 8 (27.59%) Oracle Clusterware
1 8 (27.59%) Oracle RAC
2 2 (6.90%) Active Directory
2 2 (6.90%) XenDesktop
2 2 (6.90%) XenServer
Systems Management
1 8 (27.59%) Data Guard
1 8 (27.59%) Oracle Flashback
1 8 (27.59%) Oracle RMAN
1 8 (27.59%) Oracle Statspack
2 1 (3.45%) BMC Marimba
2 1 (3.45%) HP Quality Center
2 1 (3.45%) SCCM
2 1 (3.45%) WSUS
Vendors
1 15 (51.72%) Remedy
2 14 (48.28%) Oracle
3 7 (24.14%) ServiceNow
4 4 (13.79%) Citrix
5 2 (6.90%) Microsoft
6 1 (3.45%) BMC
6 1 (3.45%) HP
6 1 (3.45%) IBM
6 1 (3.45%) SAP
Newquay, Cornwall
King's Service Centre
Posted: Yesterday