The statistics below represent IT jobs advertised across the Wales region that had Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Support Engineer
Rank 68 66 61
Rank change year-on-year
-2 -5
Permanent jobs requiring a Support Engineer 38 43 40
As % of all permanent IT jobs located in Wales 2.93% 3.03% 3.08%
As % of the Job Titles category 3.05% 3.09% 3.13%
Number of salaries quoted 34 38 36
Median salary £26,500 £27,500 £30,250
Median salary % change year-on-year
-3.63% -9.09%
90% offered a salary of more than £18,000 £20,350 £22,250
10% offered a salary of more than £42,500 £37,500 £37,500
UK excluding London median salary £31,000 £28,750 £29,000
% change year-on-year
+7.82% -0.86%
Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1246 1393 1278
As % of all permanent IT jobs located in Wales 96.07% 98.10% 98.38%
Number of salaries quoted 1088 1196 1064
Median salary £37,500 £35,000 £35,000
Median salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,150 £22,500 £22,500
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Support Engineer
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in Wales

Support Engineer
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Wales region.

Support Engineer Salary Trend in Wales

Support Engineer
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Engineer across the Wales region over the 3 months to 30 September 2016.

Support Engineer Salary Histogram in Wales

Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Wales region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +7 36 £26,500 -3.63% 1
North Wales - 2 - -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 30 September 2016, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring Support Engineer in the job title.

1 62 (65.26%) Microsoft
2 51 (53.68%) SLA
2 51 (53.68%) Windows
3 45 (47.37%) VMware
4 40 (42.11%) Firewall
4 40 (42.11%) ITIL
5 38 (40.00%) Windows Server
6 35 (36.84%) MS Exchange
7 33 (34.74%) Linux
8 31 (32.63%) Active Directory
9 30 (31.58%) Cisco Certification
10 29 (30.53%) Cisco
11 28 (29.47%) Internet
12 26 (27.37%) Citrix
13 25 (26.32%) MS Excel
13 25 (26.32%) Office 365
14 24 (25.26%) Windows Server 2012
14 24 (25.26%) CCNA
15 21 (22.11%) Incident Management
16 20 (21.05%) Exchange Server 2010
17 19 (20.00%) Exchange Server 2007
18 18 (18.95%) ITIL Foundation Certificate
19 15 (15.79%) Service Management
19 15 (15.79%) Windows Server 2003
20 14 (14.74%) Tivoli
20 14 (14.74%) Tivoli Storage Manager
20 14 (14.74%) HP
20 14 (14.74%) AIX
20 14 (14.74%) Telecoms
20 14 (14.74%) HP Data Protector

Support Engineer Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (36.84%) MS Exchange
2 20 (21.05%) Exchange Server 2010
3 19 (20.00%) Exchange Server 2007
4 9 (9.47%) JBoss
5 7 (7.37%) Exchange Server 2013
6 3 (3.16%) SharePoint
7 1 (1.05%) Apache
7 1 (1.05%) Exchange Server 2003
7 1 (1.05%) IIS
7 1 (1.05%) SAS
7 1 (1.05%) Tomcat
Applications
1 25 (26.32%) MS Excel
2 11 (11.58%) MS Office
Cloud Services
1 25 (26.32%) Office 365
2 1 (1.05%) SaaS
Communications & Networking
1 40 (42.11%) Firewall
2 28 (29.47%) Internet
3 11 (11.58%) DNS
3 11 (11.58%) LAN
4 10 (10.53%) WAN
5 8 (8.42%) NAS
5 8 (8.42%) VPN
6 6 (6.32%) VLAN
7 5 (5.26%) SAN
7 5 (5.26%) TCP/IP
7 5 (5.26%) VoIP
8 3 (3.16%) DHCP
8 3 (3.16%) FTP
9 1 (1.05%) BGP
9 1 (1.05%) EIGRP
9 1 (1.05%) Ethernet
9 1 (1.05%) Network Security
9 1 (1.05%) OSPF
9 1 (1.05%) Wireless
Database & Business Intelligence
1 7 (7.37%) SQL Server
2 4 (4.21%) Crystal Reports
General
1 14 (14.74%) Telecoms
2 5 (5.26%) Manufacturing
3 4 (4.21%) Back Office
3 4 (4.21%) Games
4 2 (2.11%) Advertising
5 1 (1.05%) Military
Libraries, Frameworks & Software Standards
1 8 (8.42%) HTML
1 8 (8.42%) HTML5
2 1 (1.05%) .NET
2 1 (1.05%) ASP.NET
Miscellaneous
1 11 (11.58%) Analytical Skills
2 2 (2.11%) Smartphone
3 1 (1.05%) Visualisation
Operating Systems
1 51 (53.68%) Windows
2 38 (40.00%) Windows Server
3 33 (34.74%) Linux
4 24 (25.26%) Windows Server 2012
5 15 (15.79%) Windows Server 2003
6 14 (14.74%) AIX
7 11 (11.58%) Windows Server 2008
8 9 (9.47%) Unix
9 8 (8.42%) Android
9 8 (8.42%) Apple iOS
9 8 (8.42%) Mac OS X
10 3 (3.16%) Windows 8
11 2 (2.11%) Windows 7
12 1 (1.05%) Red Hat Enterprise Linux
12 1 (1.05%) Windows XP
Processes & Methodologies
1 40 (42.11%) ITIL
2 21 (22.11%) Incident Management
3 15 (15.79%) Service Management
4 14 (14.74%) Logistics
5 10 (10.53%) Mentoring
6 9 (9.47%) High Availability
7 8 (8.42%) Multithreading
8 7 (7.37%) Resource Management
9 5 (5.26%) ERP
9 5 (5.26%) Problem Management
10 4 (4.21%) Information Security
10 4 (4.21%) Service Delivery
11 2 (2.11%) Network Monitoring
11 2 (2.11%) Server Virtualisation
12 1 (1.05%) Change Control
12 1 (1.05%) ITIL V3
12 1 (1.05%) Mobile Device Management
12 1 (1.05%) System Testing
Programming Languages
1 12 (12.63%) SQL
2 8 (8.42%) Java
2 8 (8.42%) JavaScript
2 8 (8.42%) Objective-C
2 8 (8.42%) PHP
3 1 (1.05%) C#
Qualifications
1 30 (31.58%) Cisco Certification
2 24 (25.26%) CCNA
3 18 (18.95%) ITIL Foundation Certificate
4 13 (13.68%) ITIL Certification
5 8 (8.42%) Microsoft Certification
6 7 (7.37%) CCNP
6 7 (7.37%) MCSE
7 3 (3.16%) Degree
8 1 (1.05%) A+ Certification
8 1 (1.05%) MCITP
Quality Assurance & Compliance
1 51 (53.68%) SLA
System Software
1 31 (32.63%) Active Directory
2 5 (5.26%) VMware Infrastructure
2 5 (5.26%) XenApp
2 5 (5.26%) XenDesktop
2 5 (5.26%) XenServer
3 2 (2.11%) vSphere
4 1 (1.05%) Hyper-V
4 1 (1.05%) VMware ESX
Systems Management
1 14 (14.74%) HP Data Protector
1 14 (14.74%) Tivoli
1 14 (14.74%) Tivoli Storage Manager
2 1 (1.05%) ServiceCenter
Vendors
1 62 (65.26%) Microsoft
2 45 (47.37%) VMware
3 29 (30.53%) Cisco
4 26 (27.37%) Citrix
5 14 (14.74%) HP
6 7 (7.37%) Sage
7 5 (5.26%) Avaya
7 5 (5.26%) Dell
8 4 (4.21%) Aastra
8 4 (4.21%) Apple
8 4 (4.21%) NETGEAR
8 4 (4.21%) Veeam
9 1 (1.05%) Mitel
9 1 (1.05%) Red Hat
Cardiff, South Glamorgan
CPS Group UK
Salary: £23000 - £280000 per annum + Holiday, Pension, Healthcare
Posted: 3 days ago