The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Engineer
Rank 77 73 69
Rank change year-on-year
-4 -4
Permanent jobs requiring a Support Engineer 32 36 25
As % of all permanent IT jobs located in Wales 2.31% 2.68% 1.98%
As % of the Job Titles category 2.38% 2.77% 2.05%
Number of salaries quoted 29 35 21
Average salary £27,500 £31,000 £27,500
Average salary % change year-on-year
-11.29% +12.72%
90% offered a salary of more than £18,900 £20,900 £21,500
10% offered a salary of more than £36,600 £37,500 £60,000
UK excluding London average salary £28,000 £30,000 £30,000
% change year-on-year
-6.66% -
Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1345 1300 1218
As % of all permanent IT jobs located in Wales 97.11% 96.65% 96.44%
Number of salaries quoted 1108 1139 1081
Average salary £35,000 £34,000 £35,000
Average salary % change year-on-year
+2.94% -2.85%
90% offered a salary of more than £24,000 £22,500 £24,000
10% offered a salary of more than £52,500 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Wales

Support Engineer
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Wales region.

Support Engineer Salary Trend in Wales

Support Engineer
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Engineer across the Wales region over the 3 months to 31 July 2015.

Support Engineer Salary Histogram in Wales

Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the Wales region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -8 29 £27,500 -21.42% 5
North Wales +1 1 £22,500 -8.16% 1
Support Engineer
UK

Support Engineer
Top 30 Related IT Skills in Wales

For the 6 months to 31 July 2015, IT jobs across the Wales region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 39 (58.21%) Windows
2 26 (38.81%) Microsoft
3 22 (32.84%) Active Directory
3 22 (32.84%) VMware
4 20 (29.85%) MS Exchange
4 20 (29.85%) Windows Server 2008
5 18 (26.87%) TCP/IP
5 18 (26.87%) Cisco
6 17 (25.37%) Firewall
6 17 (25.37%) Internet
6 17 (25.37%) Windows Server 2012
7 16 (23.88%) Exchange Server 2013
7 16 (23.88%) Windows Server 2003
7 16 (23.88%) DNS
8 15 (22.39%) SLA
9 13 (19.40%) IIS
10 12 (17.91%) Exchange Server 2007
10 12 (17.91%) Exchange Server 2010
11 11 (16.42%) Analytical Skills
12 10 (14.93%) Citrix
12 10 (14.93%) Telecoms
13 9 (13.43%) MS Excel
14 8 (11.94%) ITIL
14 8 (11.94%) Blackberry Enterprise Server
14 8 (11.94%) SolarWinds
14 8 (11.94%) Load Balancing
15 7 (10.45%) Hyper-V
15 7 (10.45%) Windows 8
15 7 (10.45%) IBM
15 7 (10.45%) UNIX

Support Engineer
Top Related IT Skills in Wales by Category

For the 6 months to 31 July 2015, IT jobs across the Wales region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (29.85%) MS Exchange
2 16 (23.88%) Exchange Server 2013
3 13 (19.40%) IIS
4 12 (17.91%) Exchange Server 2007
4 12 (17.91%) Exchange Server 2010
5 8 (11.94%) Blackberry Enterprise Server
6 5 (7.46%) Exchange Server 2003
6 5 (7.46%) JBoss
7 2 (2.99%) SharePoint
7 2 (2.99%) WebSphere
8 1 (1.49%) WebLogic
8 1 (1.49%) Apache
8 1 (1.49%) SharePoint Server
Applications
1 9 (13.43%) MS Excel
2 2 (2.99%) MS Office
3 1 (1.49%) MS Project
Communications & Networking
1 18 (26.87%) TCP/IP
2 17 (25.37%) Internet
2 17 (25.37%) Firewall
3 16 (23.88%) DNS
4 7 (10.45%) WAN
4 7 (10.45%) DHCP
5 6 (8.96%) LAN
5 6 (8.96%) VoIP
6 2 (2.99%) VPN
6 2 (2.99%) Wireless
6 2 (2.99%) DSL
6 2 (2.99%) VLAN
7 1 (1.49%) Junos
7 1 (1.49%) Cisco Nexus
7 1 (1.49%) IPsec
7 1 (1.49%) SAN
7 1 (1.49%) SNMP
Database & Business Intelligence
1 6 (8.96%) SQL Server
2 1 (1.49%) Oracle Reports
2 1 (1.49%) SQLPlus
2 1 (1.49%) Oracle Database
General
1 10 (14.93%) Telecoms
2 5 (7.46%) Back Office
3 2 (2.99%) Games
3 2 (2.99%) Finance
3 2 (2.99%) Retail
4 1 (1.49%) Manufacturing
4 1 (1.49%) Advertising
4 1 (1.49%) Military
4 1 (1.49%) Electronics
Libraries, Frameworks & Software Standards
1 4 (5.97%) HTML
1 4 (5.97%) HTML5
2 1 (1.49%) .NET
Miscellaneous
1 11 (16.42%) Analytical Skills
2 4 (5.97%) PDA
3 2 (2.99%) iSeries
3 2 (2.99%) Management Information System
3 2 (2.99%) AS400
4 1 (1.49%) Symmetrix
4 1 (1.49%) Clustering
4 1 (1.49%) EqualLogic
4 1 (1.49%) Computer Science
4 1 (1.49%) Data Centre
Operating Systems
1 39 (58.21%) Windows
2 20 (29.85%) Windows Server 2008
3 17 (25.37%) Windows Server 2012
4 16 (23.88%) Windows Server 2003
5 7 (10.45%) Linux
5 7 (10.45%) UNIX
5 7 (10.45%) Windows 8
6 6 (8.96%) Windows XP
6 6 (8.96%) Windows Vista
7 4 (5.97%) Android
7 4 (5.97%) Apple iOS
8 2 (2.99%) Windows 7
8 2 (2.99%) AIX
8 2 (2.99%) Solaris
9 1 (1.49%) Red Hat Enterprise Linux
Processes & Methodologies
1 8 (11.94%) ITIL
1 8 (11.94%) Load Balancing
2 6 (8.96%) Incident Management
3 5 (7.46%) Logistics
3 5 (7.46%) Resource Management
3 5 (7.46%) Service Management
4 4 (5.97%) Project Management
4 4 (5.97%) Multithreading
5 2 (2.99%) Time Management
5 2 (2.99%) Network Management
5 2 (2.99%) E-Commerce
6 1 (1.49%) CRM
6 1 (1.49%) Change Management
6 1 (1.49%) Contact Management
6 1 (1.49%) Information Security
6 1 (1.49%) Continuous Improvement
6 1 (1.49%) Mentoring
6 1 (1.49%) Coaching
6 1 (1.49%) Software License Management
6 1 (1.49%) SDLC
Programming Languages
1 5 (7.46%) JavaScript
2 4 (5.97%) PHP
2 4 (5.97%) Java
2 4 (5.97%) Objective-C
3 3 (4.48%) SQL
4 2 (2.99%) COBOL
4 2 (2.99%) Shell Script
5 1 (1.49%) PowerShell
5 1 (1.49%) VB.NET
Qualifications
1 6 (8.96%) CCNA
1 6 (8.96%) Cisco Certification
2 5 (7.46%) ITIL Foundation Certificate
3 2 (2.99%) Security Cleared
4 1 (1.49%) Microsoft Certification
4 1 (1.49%) Degree
Quality Assurance & Compliance
1 15 (22.39%) SLA
System Software
1 22 (32.84%) Active Directory
2 7 (10.45%) Hyper-V
3 6 (8.96%) VMware Infrastructure
4 5 (7.46%) Terminal Services
5 2 (2.99%) XenApp
5 2 (2.99%) XenServer
5 2 (2.99%) XenDesktop
5 2 (2.99%) vSphere
5 2 (2.99%) VMware ESXi
Systems Management
1 2 (2.99%) SCCM
2 1 (1.49%) SCOM
2 1 (1.49%) Nagios
2 1 (1.49%) WSUS
Vendors
1 26 (38.81%) Microsoft
2 22 (32.84%) VMware
3 18 (26.87%) Cisco
4 10 (14.93%) Citrix
5 8 (11.94%) SolarWinds
6 7 (10.45%) IBM
7 6 (8.96%) HP
8 5 (7.46%) Dell
9 4 (5.97%) Sun
10 3 (4.48%) Oracle
11 2 (2.99%) Apple
11 2 (2.99%) Avaya
12 1 (1.49%) Juniper
12 1 (1.49%) NetApp
12 1 (1.49%) Borland
12 1 (1.49%) Red Hat
12 1 (1.49%) Sage
12 1 (1.49%) EMC
12 1 (1.49%) Mitel
12 1 (1.49%) Aastra
Cardiff, South Glamorgan
Computer Recruiter Ltd
Salary: £25000 - £30000 Per Annum + Shares + Excellent Benefits
Posted: 14 hours ago
Cardiff, South Glamorgan
Opus Recruitment Solutions Ltd
Salary: £35000 - £40000 per annum
Posted: 3 days ago
Monmouth, Gwent
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 5 days ago
Cardiff
CPS Group
Salary: £30k - 40k per year + Excellence Benefits Package
Posted: 18 days ago