The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Support Engineer
Rank 83 81 70
Rank change year-on-year
-2 -11
Permanent jobs requiring a Support Engineer 16 25 20
As % of all permanent IT jobs located in Wales 1.25% 1.97% 1.90%
As % of the Job Titles category 1.29% 2.08% 1.95%
Number of salaries quoted 14 25 18
Average salary £37,500 £30,000 £28,750
Average salary % change year-on-year
+25.00% +4.34%
90% offered a salary of more than £21,150 £21,000 £17,350
10% offered a salary of more than £38,400 £40,000 £38,000
UK excluding London average salary £30,000 £29,000 £30,000
% change year-on-year
+3.44% -3.33%
Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1242 1203 1027
As % of all permanent IT jobs located in Wales 97.03% 94.80% 97.35%
Number of salaries quoted 1079 1076 941
Average salary £34,836 £35,000 £35,000
Average salary % change year-on-year
-0.47% -
90% offered a salary of more than £24,000 £23,000 £23,500
10% offered a salary of more than £47,500 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Wales

Support Engineer
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Wales region.

Support Engineer Salary Trend in Wales

Support Engineer
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Engineer across the Wales region over the 3 months to 29 December 2014.

Support Engineer Salary Histogram in Wales

Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the Wales region over the 3 months to 29 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -4 15 £37,500 +25.00% 1
West Wales - 1 £20,000 -
Support Engineer
UK

Support Engineer
Top 30 Related IT Skills in Wales

For the 6 months to 29 December 2014, IT jobs across the Wales region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 31 (59.62%) Active Directory
2 30 (57.69%) Windows
3 27 (51.92%) Cisco
3 27 (51.92%) Microsoft
4 25 (48.08%) TCP/IP
5 23 (44.23%) VMware
6 20 (38.46%) ITIL
7 19 (36.54%) Firewall
8 18 (34.62%) MS Exchange
9 16 (30.77%) MS Excel
9 16 (30.77%) SAN
10 15 (28.85%) Internet
11 14 (26.92%) IIS
11 14 (26.92%) Exchange Server 2007
12 13 (25.00%) Exchange Server 2010
12 13 (25.00%) Linux
12 13 (25.00%) DNS
12 13 (25.00%) Clustering
13 12 (23.08%) Windows Server 2008
14 11 (21.15%) Windows Server 2003
14 11 (21.15%) Microsoft Certification
15 10 (19.23%) Veritas
15 10 (19.23%) Cisco Certification
15 10 (19.23%) VMware Infrastructure
15 10 (19.23%) Load Balancing
16 9 (17.31%) Windows Server 2012
16 9 (17.31%) Exchange Server 2013
16 9 (17.31%) Red Hat
16 9 (17.31%) SQL Server
16 9 (17.31%) SQL

Support Engineer
Top Related IT Skills in Wales by Category

For the 6 months to 29 December 2014, IT jobs across the Wales region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (34.62%) MS Exchange
2 14 (26.92%) IIS
2 14 (26.92%) Exchange Server 2007
3 13 (25.00%) Exchange Server 2010
4 9 (17.31%) Exchange Server 2013
5 8 (15.38%) Apache
6 4 (7.69%) Commerce Server
6 4 (7.69%) Blackberry Enterprise Server
6 4 (7.69%) CMS
7 2 (3.85%) Exchange Server 2003
8 1 (1.92%) Tomcat
8 1 (1.92%) IBM Notes
Applications
1 16 (30.77%) MS Excel
2 5 (9.62%) MS Office
3 1 (1.92%) MS Visio
Cloud Services
1 2 (3.85%) Office 365
Communications & Networking
1 25 (48.08%) TCP/IP
2 19 (36.54%) Firewall
3 16 (30.77%) SAN
4 15 (28.85%) Internet
5 13 (25.00%) DNS
6 8 (15.38%) LAN
6 8 (15.38%) Cisco PIX
6 8 (15.38%) NAS
7 5 (9.62%) Cisco IOS
7 5 (9.62%) Cisco ASA
7 5 (9.62%) VPN
7 5 (9.62%) WAN
8 4 (7.69%) DHCP
9 3 (5.77%) VoIP
9 3 (5.77%) BGP
9 3 (5.77%) EIGRP
9 3 (5.77%) IPsec
9 3 (5.77%) IP Telephony
10 2 (3.85%) Network Security
10 2 (3.85%) FWSM
Database & Business Intelligence
1 9 (17.31%) SQL Server
2 2 (3.85%) MySQL
Development Applications
1 1 (1.92%) Subversion
General
1 4 (7.69%) Manufacturing
2 3 (5.77%) Banking
3 2 (3.85%) Retail
3 2 (3.85%) Advertising
3 2 (3.85%) Back Office
4 1 (1.92%) Telecoms
4 1 (1.92%) Finance
4 1 (1.92%) Legal
4 1 (1.92%) Marketing
Libraries, Frameworks & Software Standards
1 4 (7.69%) .NET
1 4 (7.69%) CSS
1 4 (7.69%) .NET Framework
2 3 (5.77%) Application Packaging
3 1 (1.92%) LAMP
Miscellaneous
1 13 (25.00%) Clustering
2 6 (11.54%) HACMP
3 4 (7.69%) Management Information System
4 2 (3.85%) Client/Server
5 1 (1.92%) EqualLogic
5 1 (1.92%) Symmetrix
5 1 (1.92%) Blackberry
Operating Systems
1 30 (57.69%) Windows
2 13 (25.00%) Linux
3 12 (23.08%) Windows Server 2008
4 11 (21.15%) Windows Server 2003
5 9 (17.31%) Windows Server 2012
6 8 (15.38%) Red Hat Enterprise Linux
7 6 (11.54%) Windows XP
7 6 (11.54%) AIX
8 5 (9.62%) Windows 7
9 2 (3.85%) UNIX
10 1 (1.92%) Windows 2000 Server
10 1 (1.92%) Solaris
Processes & Methodologies
1 20 (38.46%) ITIL
2 10 (19.23%) Load Balancing
3 6 (11.54%) Agile Software Development
4 5 (9.62%) Problem Management
5 2 (3.85%) Capacity Management
6 1 (1.92%) Infrastructure Management
6 1 (1.92%) Security Architecture
6 1 (1.92%) Network Management
6 1 (1.92%) Change Control
6 1 (1.92%) Network Load Balancing
6 1 (1.92%) Configuration Management
6 1 (1.92%) Service Delivery
Programming Languages
1 9 (17.31%) SQL
2 1 (1.92%) AWK
2 1 (1.92%) Bash Shell
Qualifications
1 11 (21.15%) Microsoft Certification
2 10 (19.23%) Cisco Certification
3 7 (13.46%) CCNA
3 7 (13.46%) MCSE
4 6 (11.54%) MCP
4 6 (11.54%) SAP Certification
4 6 (11.54%) RHCE
4 6 (11.54%) IBM AIX Certification
5 5 (9.62%) CCNP
6 3 (5.77%) Degree
6 3 (5.77%) Security Cleared
7 2 (3.85%) MCSA
8 1 (1.92%) HND
8 1 (1.92%) CCA
8 1 (1.92%) Citrix Certification
8 1 (1.92%) ITIL Foundation Certificate
8 1 (1.92%) CCSA
8 1 (1.92%) JNCIP
8 1 (1.92%) MCITP
Quality Assurance & Compliance
1 6 (11.54%) ISO 9001
1 6 (11.54%) ISO/IEC 27001
2 2 (3.85%) SLA
System Software
1 31 (59.62%) Active Directory
2 10 (19.23%) VMware Infrastructure
3 6 (11.54%) VMware ESX
3 6 (11.54%) PowerHA
4 5 (9.62%) Hyper-V
5 3 (5.77%) vSphere
6 2 (3.85%) XenServer
7 1 (1.92%) VMware ESXi
Systems Management
1 6 (11.54%) NetBackup
2 2 (3.85%) WSUS
2 2 (3.85%) CiscoWorks
Vendors
1 27 (51.92%) Microsoft
1 27 (51.92%) Cisco
2 23 (44.23%) VMware
3 10 (19.23%) Veritas
4 9 (17.31%) Red Hat
5 7 (13.46%) IBM
5 7 (13.46%) HP
6 6 (11.54%) SAP
6 6 (11.54%) Citrix
7 5 (9.62%) Symantec
8 3 (5.77%) CheckPoint
8 3 (5.77%) Nortel
9 2 (3.85%) Avaya
9 2 (3.85%) Juniper
9 2 (3.85%) NetApp
9 2 (3.85%) SolarWinds
9 2 (3.85%) F5
10 1 (1.92%) Acronis
10 1 (1.92%) McAfee
10 1 (1.92%) Blue Coat