The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Support Engineer
Rank 69 70 84
Rank change year-on-year
+1 +14
Permanent jobs requiring a Support Engineer 37 33 20
As % of all permanent IT jobs located in Wales 2.66% 2.57% 1.55%
As % of the Job Titles category 2.72% 2.65% 1.61%
Number of salaries quoted 32 31 18
Average salary £27,500 £30,500 £28,750
Average salary % change year-on-year
-9.83% +6.08%
90% offered a salary of more than £19,100 £21,500 £21,850
10% offered a salary of more than £37,500 £37,500 £35,000
UK excluding London average salary £28,000 £29,000 £30,000
% change year-on-year
-3.44% -3.33%
Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1361 1244 1243
As % of all permanent IT jobs located in Wales 97.84% 96.81% 96.58%
Number of salaries quoted 1150 1077 1109
Average salary £35,000 £34,500 £35,000
Average salary % change year-on-year
+1.44% -1.42%
90% offered a salary of more than £24,500 £22,500 £25,000
10% offered a salary of more than £50,000 £52,500 £47,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Engineer
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Wales

Support Engineer
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Wales region.

Support Engineer Salary Trend in Wales

Support Engineer
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Engineer across the Wales region over the 3 months to 4 September 2015.

Support Engineer Salary Histogram in Wales

Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the Wales region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -1 32 £27,500 -15.38% 4
Support Engineer
UK

Support Engineer
Top 30 Related IT Skills in Wales

For the 6 months to 4 September 2015, IT jobs across the Wales region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 45 (60.00%) Windows
2 32 (42.67%) Microsoft
3 28 (37.33%) VMware
4 27 (36.00%) Active Directory
5 21 (28.00%) TCP/IP
5 21 (28.00%) Firewall
6 20 (26.67%) DNS
6 20 (26.67%) SLA
7 19 (25.33%) Cisco
7 19 (25.33%) MS Exchange
7 19 (25.33%) Windows Server 2008
8 17 (22.67%) Windows Server 2012
8 17 (22.67%) Windows Server 2003
9 16 (21.33%) Exchange Server 2013
10 15 (20.00%) Analytical Skills
10 15 (20.00%) Internet
11 13 (17.33%) IIS
11 13 (17.33%) Telecoms
11 13 (17.33%) Exchange Server 2010
11 13 (17.33%) Exchange Server 2007
12 12 (16.00%) Citrix
13 11 (14.67%) DHCP
14 10 (13.33%) Linux
14 10 (13.33%) MS Excel
15 9 (12.00%) VMware Infrastructure
16 8 (10.67%) SolarWinds
16 8 (10.67%) Load Balancing
16 8 (10.67%) JBoss
16 8 (10.67%) WAN
16 8 (10.67%) UNIX

Support Engineer
Top Related IT Skills in Wales by Category

For the 6 months to 4 September 2015, IT jobs across the Wales region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (25.33%) MS Exchange
2 16 (21.33%) Exchange Server 2013
3 13 (17.33%) Exchange Server 2007
3 13 (17.33%) Exchange Server 2010
3 13 (17.33%) IIS
4 8 (10.67%) JBoss
4 8 (10.67%) Blackberry Enterprise Server
5 4 (5.33%) Exchange Server 2003
6 2 (2.67%) Apache
6 2 (2.67%) SharePoint
7 1 (1.33%) WebLogic
7 1 (1.33%) Tomcat
7 1 (1.33%) SharePoint Server
7 1 (1.33%) WebSphere
Applications
1 10 (13.33%) MS Excel
2 2 (2.67%) MS Office
3 1 (1.33%) MS Project
Communications & Networking
1 21 (28.00%) TCP/IP
1 21 (28.00%) Firewall
2 20 (26.67%) DNS
3 15 (20.00%) Internet
4 11 (14.67%) DHCP
5 8 (10.67%) WAN
6 7 (9.33%) LAN
6 7 (9.33%) VoIP
7 3 (4.00%) VPN
7 3 (4.00%) VLAN
7 3 (4.00%) SAN
8 2 (2.67%) DSL
8 2 (2.67%) IPsec
8 2 (2.67%) SNMP
9 1 (1.33%) HTTP
9 1 (1.33%) Cisco IOS
9 1 (1.33%) Cisco PIX
9 1 (1.33%) Cisco ASA
9 1 (1.33%) Junos
9 1 (1.33%) NetScaler
Database & Business Intelligence
1 6 (8.00%) SQL Server
2 1 (1.33%) Oracle Reports
2 1 (1.33%) SQLPlus
2 1 (1.33%) Oracle Database
General
1 13 (17.33%) Telecoms
2 6 (8.00%) Games
3 5 (6.67%) Back Office
4 2 (2.67%) Retail
5 1 (1.33%) Electronics
5 1 (1.33%) Finance
5 1 (1.33%) Manufacturing
5 1 (1.33%) Advertising
Libraries, Frameworks & Software Standards
1 6 (8.00%) HTML
1 6 (8.00%) HTML5
2 1 (1.33%) .NET
Miscellaneous
1 15 (20.00%) Analytical Skills
2 4 (5.33%) PDA
3 2 (2.67%) Management Information System
4 1 (1.33%) AS400
4 1 (1.33%) Symmetrix
4 1 (1.33%) Clustering
4 1 (1.33%) Computer Science
4 1 (1.33%) iSeries
4 1 (1.33%) EqualLogic
4 1 (1.33%) Data Centre
Operating Systems
1 45 (60.00%) Windows
2 19 (25.33%) Windows Server 2008
3 17 (22.67%) Windows Server 2012
3 17 (22.67%) Windows Server 2003
4 10 (13.33%) Linux
5 8 (10.67%) UNIX
6 6 (8.00%) Android
6 6 (8.00%) Apple iOS
7 5 (6.67%) Windows 8
7 5 (6.67%) Windows XP
7 5 (6.67%) Windows Vista
8 2 (2.67%) Solaris
8 2 (2.67%) Red Hat Enterprise Linux
9 1 (1.33%) Windows 7
9 1 (1.33%) AIX
Processes & Methodologies
1 8 (10.67%) Load Balancing
2 6 (8.00%) Incident Management
2 6 (8.00%) Multithreading
2 6 (8.00%) ITIL
3 5 (6.67%) Logistics
3 5 (6.67%) Service Management
3 5 (6.67%) Mentoring
3 5 (6.67%) Resource Management
4 3 (4.00%) Network Management
4 3 (4.00%) Project Management
5 2 (2.67%) Time Management
6 1 (1.33%) Capacity Planning
6 1 (1.33%) Continuous Improvement
6 1 (1.33%) Network Load Balancing
6 1 (1.33%) Change Management
6 1 (1.33%) Disaster Recovery
6 1 (1.33%) Data Security
6 1 (1.33%) Information Security
6 1 (1.33%) Business Analysis
6 1 (1.33%) CRM
Programming Languages
1 7 (9.33%) JavaScript
2 6 (8.00%) PHP
2 6 (8.00%) Java
2 6 (8.00%) Objective-C
3 3 (4.00%) SQL
4 1 (1.33%) VB.NET
4 1 (1.33%) Shell Script
4 1 (1.33%) PowerShell
4 1 (1.33%) COBOL
Qualifications
1 7 (9.33%) CCNA
1 7 (9.33%) Cisco Certification
2 5 (6.67%) Degree
2 5 (6.67%) ITIL Foundation Certificate
3 1 (1.33%) Security Cleared
3 1 (1.33%) Microsoft Certification
Quality Assurance & Compliance
1 20 (26.67%) SLA
System Software
1 27 (36.00%) Active Directory
2 9 (12.00%) VMware Infrastructure
3 7 (9.33%) Hyper-V
4 5 (6.67%) vSphere
5 4 (5.33%) Terminal Services
6 3 (4.00%) XenApp
6 3 (4.00%) XenServer
6 3 (4.00%) XenDesktop
7 2 (2.67%) VMware ESXi
8 1 (1.33%) Firmware
Systems Management
1 2 (2.67%) SCCM
2 1 (1.33%) SCOM
2 1 (1.33%) Nagios
2 1 (1.33%) Backup Exec
2 1 (1.33%) WSUS
Vendors
1 32 (42.67%) Microsoft
2 28 (37.33%) VMware
3 19 (25.33%) Cisco
4 12 (16.00%) Citrix
5 8 (10.67%) SolarWinds
6 6 (8.00%) IBM
6 6 (8.00%) HP
6 6 (8.00%) Dell
7 4 (5.33%) Sun
8 3 (4.00%) Avaya
8 3 (4.00%) Oracle
8 3 (4.00%) Apple
9 2 (2.67%) Red Hat
9 2 (2.67%) Aastra
10 1 (1.33%) Veeam
10 1 (1.33%) Acronis
10 1 (1.33%) EMC
10 1 (1.33%) Sage
10 1 (1.33%) CheckPoint
10 1 (1.33%) Mitel
Cardiff, South Glamorgan
Intapeople
Salary: £18000 - £20000 per annum
Posted: 2 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £25000 - £35000 per annum + benefits
Posted: 16 days ago
Cardiff
CPS Group
Salary: £25k - 30k per year + Excellent Benefits Package
Posted: 17 days ago
Cardiff, South Glamorgan
Sanderson
Salary: £30000 per annum + Excellent Benefits
Posted: 17 days ago