The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Engineer
Rank 68 80 58
Rank change year-on-year
+12 -22
Permanent jobs requiring a Support Engineer 35 21 31
As % of all permanent IT jobs located in Wales 2.69% 1.59% 2.94%
As % of the Job Titles category 2.78% 1.65% 3.04%
Number of salaries quoted 32 20 26
Average salary £30,000 £29,250 £34,500
Average salary % change year-on-year
+2.56% -15.21%
90% offered a salary of more than £23,000 £21,950 £19,500
10% offered a salary of more than £37,500 £35,000 £37,500
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1261 1276 1019
As % of all permanent IT jobs located in Wales 96.85% 96.59% 96.59%
Number of salaries quoted 1058 1136 924
Average salary £35,000 £35,000 £35,500
Average salary % change year-on-year
- -1.40%
90% offered a salary of more than £22,500 £25,000 £24,500
10% offered a salary of more than £47,500 £47,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Engineer
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Wales

Support Engineer
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Wales region.

Support Engineer Salary Trend in Wales

Support Engineer
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Engineer across the Wales region over the 3 months to 19 September 2014.

Support Engineer Salary Histogram in Wales

Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the Wales region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +17 29 £30,500 +2.52% 5
Mid Wales - 2 £23,000 -
West Wales - 2 £20,000 - 2
Support Engineer
UK

Support Engineer
Top 30 Related IT Skills in Wales

For the 6 months to 19 September 2014, IT jobs across the Wales region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 34 (53.13%) Microsoft
2 32 (50.00%) Active Directory
3 31 (48.44%) Windows
4 28 (43.75%) Cisco
5 25 (39.06%) VMware
6 23 (35.94%) MS Exchange
7 22 (34.38%) ITIL
7 22 (34.38%) TCP/IP
8 20 (31.25%) Firewall
9 19 (29.69%) Cisco Certification
10 18 (28.13%) MS Excel
11 16 (25.00%) Cisco PIX
12 15 (23.44%) Internet
13 14 (21.88%) Exchange Server 2007
14 13 (20.31%) Exchange Server 2010
14 13 (20.31%) LAN
14 13 (20.31%) IIS
15 12 (18.75%) SQL
15 12 (18.75%) Linux
15 12 (18.75%) CCNP
16 11 (17.19%) Clustering
16 11 (17.19%) BGP
16 11 (17.19%) Windows Server 2012
16 11 (17.19%) Degree
16 11 (17.19%) Cisco ASA
16 11 (17.19%) Windows Server 2008
17 10 (15.63%) CCNA
17 10 (15.63%) DNS
17 10 (15.63%) SAN
18 9 (14.06%) VPN

Support Engineer
Top Related IT Skills in Wales by Category

For the 6 months to 19 September 2014, IT jobs across the Wales region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (35.94%) MS Exchange
2 14 (21.88%) Exchange Server 2007
3 13 (20.31%) Exchange Server 2010
3 13 (20.31%) IIS
4 8 (12.50%) Exchange Server 2013
5 5 (7.81%) Apache
5 5 (7.81%) Blackberry Enterprise Server
6 2 (3.13%) Tomcat
7 1 (1.56%) SharePoint
7 1 (1.56%) Exchange Server 2000
7 1 (1.56%) Exchange Server 2003
7 1 (1.56%) SharePoint 2013
7 1 (1.56%) Lync
Applications
1 18 (28.13%) MS Excel
2 8 (12.50%) MS Office
3 2 (3.13%) MS Visio
Cloud Services
1 2 (3.13%) Microsoft Azure
2 1 (1.56%) SaaS
Communications & Networking
1 22 (34.38%) TCP/IP
2 20 (31.25%) Firewall
3 16 (25.00%) Cisco PIX
4 15 (23.44%) Internet
5 13 (20.31%) LAN
6 11 (17.19%) BGP
6 11 (17.19%) Cisco ASA
7 10 (15.63%) DNS
7 10 (15.63%) SAN
8 9 (14.06%) VPN
9 8 (12.50%) EIGRP
9 8 (12.50%) WAN
10 7 (10.94%) Cisco IOS
10 7 (10.94%) IPsec
11 6 (9.38%) FWSM
12 5 (7.81%) HSRP
12 5 (7.81%) NAS
12 5 (7.81%) VRRP
12 5 (7.81%) OSPF
12 5 (7.81%) Network Security
Database & Business Intelligence
1 8 (12.50%) SQL Server
2 2 (3.13%) MySQL
3 1 (1.56%) SQL Server 2005
3 1 (1.56%) MongoDB
Development Applications
1 2 (3.13%) Subversion
2 1 (1.56%) Git (software)
General
1 8 (12.50%) Manufacturing
2 5 (7.81%) Telecoms
3 3 (4.69%) Banking
3 3 (4.69%) Retail
4 2 (3.13%) Advertising
4 2 (3.13%) Finance
4 2 (3.13%) Back Office
5 1 (1.56%) Electronics
5 1 (1.56%) Marketing
Libraries, Frameworks & Software Standards
1 5 (7.81%) CSS
2 2 (3.13%) LAMP
2 2 (3.13%) Application Packaging
3 1 (1.56%) jQuery
3 1 (1.56%) OAuth
3 1 (1.56%) RESTful
3 1 (1.56%) Mojolicious
3 1 (1.56%) JSON
Miscellaneous
1 11 (17.19%) Clustering
2 3 (4.69%) HACMP
3 2 (3.13%) Analytical Skills
3 2 (3.13%) Client/Server
4 1 (1.56%) Blackberry
Operating Systems
1 31 (48.44%) Windows
2 12 (18.75%) Linux
3 11 (17.19%) Windows Server 2008
3 11 (17.19%) Windows Server 2012
4 9 (14.06%) Windows 7
5 8 (12.50%) Windows XP
5 8 (12.50%) Windows Server 2003
6 6 (9.38%) UNIX
7 5 (7.81%) Red Hat Enterprise Linux
8 3 (4.69%) AIX
9 2 (3.13%) Solaris
Processes & Methodologies
1 22 (34.38%) ITIL
2 9 (14.06%) Load Balancing
3 6 (9.38%) Problem Management
4 5 (7.81%) Capacity Management
4 5 (7.81%) Agile Software Development
5 4 (6.25%) Network Design
5 4 (6.25%) ERP
6 3 (4.69%) Network Management
7 2 (3.13%) Change Control
7 2 (3.13%) Configuration Management
7 2 (3.13%) Network Load Balancing
8 1 (1.56%) IT Governance
8 1 (1.56%) Disaster Recovery
8 1 (1.56%) Validation
8 1 (1.56%) Security Architecture
8 1 (1.56%) Infrastructure Management
Programming Languages
1 12 (18.75%) SQL
2 2 (3.13%) AWK
2 2 (3.13%) Bash Shell
3 1 (1.56%) Perl
3 1 (1.56%) PowerShell
3 1 (1.56%) Scala
Qualifications
1 19 (29.69%) Cisco Certification
2 12 (18.75%) CCNP
3 11 (17.19%) Degree
4 10 (15.63%) CCNA
5 8 (12.50%) Microsoft Certification
6 5 (7.81%) SAP Certification
6 5 (7.81%) ITIL Foundation Certificate
7 4 (6.25%) MCSE
8 3 (4.69%) CCSE
8 3 (4.69%) JNCIS
8 3 (4.69%) RHCE
8 3 (4.69%) IBM AIX Certification
8 3 (4.69%) MCP
8 3 (4.69%) Security Cleared
9 2 (3.13%) MCSA
10 1 (1.56%) SC Cleared
10 1 (1.56%) JNCIP
10 1 (1.56%) MCITP
10 1 (1.56%) CCSA
10 1 (1.56%) CCA
Quality Assurance & Compliance
1 7 (10.94%) SLA
2 5 (7.81%) ISO/IEC 27001
2 5 (7.81%) ISO 9001
3 1 (1.56%) GxP
System Software
1 32 (50.00%) Active Directory
2 6 (9.38%) VMware Infrastructure
3 5 (7.81%) Hyper-V
3 5 (7.81%) VMware ESX
4 3 (4.69%) PowerHA
5 2 (3.13%) vSphere
6 1 (1.56%) Microsoft Virtual Server
Systems Management
1 5 (7.81%) CiscoWorks
2 3 (4.69%) Tivoli
2 3 (4.69%) Tivoli Storage Manager
2 3 (4.69%) NetBackup
2 3 (4.69%) HP Data Protector
3 1 (1.56%) WSUS
Vendors
1 34 (53.13%) Microsoft
2 28 (43.75%) Cisco
3 25 (39.06%) VMware
4 8 (12.50%) F5
4 8 (12.50%) HP
5 7 (10.94%) Red Hat
6 6 (9.38%) CheckPoint
6 6 (9.38%) Citrix
7 5 (7.81%) SAP
8 4 (6.25%) Juniper
9 3 (4.69%) Veritas
9 3 (4.69%) McAfee
9 3 (4.69%) Websense
9 3 (4.69%) IBM
9 3 (4.69%) Lumension
9 3 (4.69%) Aruba
9 3 (4.69%) Blue Coat
9 3 (4.69%) SonicWALL
10 2 (3.13%) SolarWinds
10 2 (3.13%) Avaya
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