The first table below looks at the demand for the Support Engineer role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wales region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Support Engineer
Rank 66 73 73
Rank change year-on-year
+7 0
Permanent jobs requiring a Support Engineer 36 24 12
As % of all permanent IT jobs located in Wales 2.67% 1.87% 1.25%
As % of the Job Titles category 2.77% 1.95% 1.30%
Number of salaries quoted 35 20 8
Average salary £31,000 £27,500 £23,500
Average salary % change year-on-year
+12.72% +17.02%
90% offered a salary of more than £20,900 £21,500 £19,500
10% offered a salary of more than £37,500 £60,000 £33,000
UK excluding London average salary £30,000 £30,000 £30,500
% change year-on-year
- -1.63%
Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1301 1233 922
As % of all permanent IT jobs located in Wales 96.66% 96.03% 96.14%
Number of salaries quoted 1140 1094 841
Average salary £34,000 £35,000 £34,000
Average salary % change year-on-year
-2.85% +2.94%
90% offered a salary of more than £22,500 £24,500 £24,500
10% offered a salary of more than £50,000 £45,000 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Engineer
UK

Support Engineer
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Wales

Support Engineer
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Wales region.

Support Engineer Salary Trend in Wales

Support Engineer
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Engineer across the Wales region over the 3 months to 31 July 2014.

Support Engineer Salary Histogram in Wales

Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the Wales region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -1 31 £35,000 +27.27% 2
North Wales -1 3 £24,500 +13.95%
West Wales - 2 £19,500 -
Support Engineer
UK

Support Engineer
Top 30 Related IT Skills in Wales

For the 6 months to 31 July 2014, IT jobs across the Wales region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 33 (56.90%) Microsoft
2 31 (53.45%) Windows
3 28 (48.28%) VMware
4 27 (46.55%) Active Directory
5 24 (41.38%) Cisco
5 24 (41.38%) MS Exchange
6 20 (34.48%) ITIL
7 19 (32.76%) Cisco Certification
8 17 (29.31%) TCP/IP
8 17 (29.31%) Firewall
9 15 (25.86%) Cisco PIX
10 14 (24.14%) Exchange Server 2007
10 14 (24.14%) Windows Server 2012
10 14 (24.14%) MS Excel
11 13 (22.41%) Linux
11 13 (22.41%) LAN
11 13 (22.41%) Exchange Server 2010
12 12 (20.69%) DNS
13 11 (18.97%) CCNP
13 11 (18.97%) CCNA
13 11 (18.97%) Citrix
13 11 (18.97%) BGP
13 11 (18.97%) Cisco ASA
13 11 (18.97%) Degree
14 10 (17.24%) VMware Infrastructure
14 10 (17.24%) Windows Server 2008
14 10 (17.24%) Exchange Server 2013
14 10 (17.24%) Internet
14 10 (17.24%) HP
15 9 (15.52%) SQL

Support Engineer
Top Related IT Skills in Wales by Category

For the 6 months to 31 July 2014, IT jobs across the Wales region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (41.38%) MS Exchange
2 14 (24.14%) Exchange Server 2007
3 13 (22.41%) Exchange Server 2010
4 10 (17.24%) Exchange Server 2013
5 7 (12.07%) IIS
5 7 (12.07%) Blackberry Enterprise Server
6 5 (8.62%) Exchange Server 2000
6 5 (8.62%) Exchange Server 2003
7 3 (5.17%) SharePoint
8 2 (3.45%) SharePoint 2010
8 2 (3.45%) Apache
8 2 (3.45%) Tomcat
9 1 (1.72%) Lync
9 1 (1.72%) SharePoint 2013
Applications
1 14 (24.14%) MS Excel
2 6 (10.34%) MS Office
3 2 (3.45%) MS Visio
Cloud Services
1 2 (3.45%) Microsoft Azure
2 1 (1.72%) SaaS
Communications & Networking
1 17 (29.31%) TCP/IP
1 17 (29.31%) Firewall
2 15 (25.86%) Cisco PIX
3 13 (22.41%) LAN
4 12 (20.69%) DNS
5 11 (18.97%) BGP
5 11 (18.97%) Cisco ASA
6 10 (17.24%) Internet
7 8 (13.79%) EIGRP
7 8 (13.79%) WAN
7 8 (13.79%) VPN
8 7 (12.07%) IPsec
9 6 (10.34%) Cisco IOS
9 6 (10.34%) FWSM
9 6 (10.34%) VoIP
9 6 (10.34%) DHCP
9 6 (10.34%) SAN
10 5 (8.62%) VRRP
10 5 (8.62%) OSPF
10 5 (8.62%) HSRP
Database & Business Intelligence
1 9 (15.52%) SQL Server
2 2 (3.45%) MySQL
3 1 (1.72%) MS Access
3 1 (1.72%) SQL Server 2005
3 1 (1.72%) MongoDB
Development Applications
1 2 (3.45%) Subversion
2 1 (1.72%) Git (software)
General
1 7 (12.07%) Manufacturing
2 6 (10.34%) Telecoms
3 5 (8.62%) Legal
4 4 (6.90%) Local Government
5 1 (1.72%) Retail
5 1 (1.72%) Electronics
5 1 (1.72%) Finance
5 1 (1.72%) Automotive
5 1 (1.72%) Marketing
Libraries, Frameworks & Software Standards
1 4 (6.90%) CSS
2 2 (3.45%) LAMP
3 1 (1.72%) .NET
3 1 (1.72%) RESTful
3 1 (1.72%) JSON
3 1 (1.72%) Application Packaging
3 1 (1.72%) jQuery
3 1 (1.72%) OAuth
3 1 (1.72%) Mojolicious
Miscellaneous
1 8 (13.79%) Clustering
2 5 (8.62%) Blackberry
3 1 (1.72%) Smartphone
3 1 (1.72%) Mathematics
3 1 (1.72%) Physics
Operating Systems
1 31 (53.45%) Windows
2 14 (24.14%) Windows Server 2012
3 13 (22.41%) Linux
4 10 (17.24%) Windows Server 2008
5 6 (10.34%) Windows 7
5 6 (10.34%) UNIX
5 6 (10.34%) Windows Server 2003
6 4 (6.90%) Windows XP
7 2 (3.45%) Red Hat Enterprise Linux
7 2 (3.45%) Solaris
8 1 (1.72%) AIX
8 1 (1.72%) Windows 2000
Processes & Methodologies
1 20 (34.48%) ITIL
2 7 (12.07%) Load Balancing
3 5 (8.62%) Disaster Recovery
3 5 (8.62%) Capacity Management
4 4 (6.90%) Problem Management
4 4 (6.90%) Network Design
4 4 (6.90%) ERP
5 3 (5.17%) Network Management
6 2 (3.45%) Network Load Balancing
6 2 (3.45%) Configuration Management
7 1 (1.72%) Validation
7 1 (1.72%) Continuous Improvement
7 1 (1.72%) Change Control
7 1 (1.72%) IT Governance
Programming Languages
1 9 (15.52%) SQL
2 5 (8.62%) PowerShell
3 4 (6.90%) VBScript
4 2 (3.45%) Bash Shell
4 2 (3.45%) AWK
5 1 (1.72%) Perl
5 1 (1.72%) VB
5 1 (1.72%) VBA
5 1 (1.72%) Scala
Qualifications
1 19 (32.76%) Cisco Certification
2 11 (18.97%) CCNP
2 11 (18.97%) CCNA
2 11 (18.97%) Degree
3 6 (10.34%) ITIL Foundation Certificate
4 5 (8.62%) SAP Certification
4 5 (8.62%) Security Cleared
5 4 (6.90%) DV Cleared
6 3 (5.17%) Microsoft Certification
6 3 (5.17%) CCSE
6 3 (5.17%) JNCIS
7 2 (3.45%) MCSE
8 1 (1.72%) MCP
8 1 (1.72%) VMware Certified Professional (VCP)
8 1 (1.72%) MCITP
8 1 (1.72%) SC Cleared
Quality Assurance & Compliance
1 8 (13.79%) SLA
2 5 (8.62%) ISO 9001
2 5 (8.62%) ISO/IEC 27001
3 1 (1.72%) GxP
System Software
1 27 (46.55%) Active Directory
2 10 (17.24%) VMware Infrastructure
3 9 (15.52%) Hyper-V
4 4 (6.90%) vSphere
4 4 (6.90%) XenApp
4 4 (6.90%) VMware ESX
4 4 (6.90%) Terminal Services
5 1 (1.72%) Microsoft Virtual Server
Systems Management
1 5 (8.62%) CiscoWorks
2 4 (6.90%) HP Data Protector
2 4 (6.90%) Norton AntiVirus
2 4 (6.90%) NetBackup
2 4 (6.90%) Backup Exec
2 4 (6.90%) Tivoli
2 4 (6.90%) Tivoli Storage Manager
2 4 (6.90%) ARCserve
3 1 (1.72%) WSUS
Vendors
1 33 (56.90%) Microsoft
2 28 (48.28%) VMware
3 24 (41.38%) Cisco
4 11 (18.97%) Citrix
5 10 (17.24%) HP
6 8 (13.79%) F5
7 7 (12.07%) McAfee
8 5 (8.62%) CheckPoint
8 5 (8.62%) SAP
8 5 (8.62%) Symantec
9 4 (6.90%) Remedy
9 4 (6.90%) Sophos
9 4 (6.90%) Red Hat
10 3 (5.17%) Juniper
10 3 (5.17%) Blue Coat
10 3 (5.17%) Websense
10 3 (5.17%) Aruba
10 3 (5.17%) SonicWALL
10 3 (5.17%) Acme Packet
10 3 (5.17%) Lumension
Cardiff, South Glamorgan
Centric Resource
Salary: From £28,000 to £33,000 per annum + Bonus Scheme
Posted: 2 days ago
Caerphilly, Mid Glamorgan
Zorba Consulting Limited
Salary: From £33,000 to £40,000 per annum + 10% bonus + excellent benefits
Posted: 4 days ago
Wales
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 20 days ago