The statistics below represent IT jobs advertised across the Wales region that had Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Support Engineer
Rank 50 70 72
Rank change year-on-year
+20 +2
Permanent jobs requiring a Support Engineer 54 35 31
As % of all permanent IT jobs located in Wales 4.19% 2.45% 2.28%
As % of the Job Titles category 4.29% 2.51% 2.33%
Number of salaries quoted 42 25 29
Median salary £26,000 £27,000 £25,000
Median salary % change year-on-year
-3.70% +8.00%
90% offered a salary of more than £21,400 £18,500 £21,300
10% offered a salary of more than £27,500 £28,000 £37,500
UK excluding London median salary £30,000 £28,500 £30,000
% change year-on-year
+5.26% -5.00%
Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1260 1392 1328
As % of all permanent IT jobs located in Wales 97.75% 97.34% 97.72%
Number of salaries quoted 1071 1143 1136
Median salary £37,500 £37,000 £35,000
Median salary % change year-on-year
+1.35% +5.71%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Engineer
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in Wales

Support Engineer
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Wales region.

Support Engineer Salary Trend in Wales

Support Engineer
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Engineer across the Wales region over the 3 months to 26 June 2016.

Support Engineer Salary Histogram in Wales

Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Wales region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +22 43 £26,500 -1.85% 4
North Wales +16 8 £25,000 - 1
Mid Wales - 2 - -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 26 June 2016, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring Support Engineer in the job title.

1 70 (61.95%) Windows
2 61 (53.98%) VMware
3 59 (52.21%) Firewall
4 52 (46.02%) Microsoft
5 51 (45.13%) Windows Server
6 46 (40.71%) Active Directory
7 41 (36.28%) Cisco
8 37 (32.74%) Linux
9 35 (30.97%) MS Excel
10 34 (30.09%) ITIL
11 32 (28.32%) SLA
12 31 (27.43%) DNS
13 30 (26.55%) Cisco Certification
13 30 (26.55%) Internet
14 26 (23.01%) CCNA
14 26 (23.01%) TCP/IP
15 21 (18.58%) DHCP
15 21 (18.58%) Citrix
15 21 (18.58%) Office 365
16 20 (17.70%) Incident Management
17 19 (16.81%) Microsoft Certification
17 19 (16.81%) MS Exchange
18 18 (15.93%) Peer-to-Peer Networking
18 18 (15.93%) ITIL Foundation Certificate
19 17 (15.04%) SQL
19 17 (15.04%) HP
20 16 (14.16%) MS Office
21 15 (13.27%) Windows Server 2012
22 14 (12.39%) HP Data Protector
22 14 (12.39%) AIX

Support Engineer Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (16.81%) MS Exchange
2 6 (5.31%) Exchange Server 2007
2 6 (5.31%) Exchange Server 2010
3 5 (4.42%) IIS
4 4 (3.54%) JBoss
5 3 (2.65%) CMS
5 3 (2.65%) Commerce Server
5 3 (2.65%) SharePoint
6 1 (0.88%) Exchange Server 2003
6 1 (0.88%) Exchange Server 2013
6 1 (0.88%) SAS
Applications
1 35 (30.97%) MS Excel
2 16 (14.16%) MS Office
3 3 (2.65%) MS PowerPoint
3 3 (2.65%) MS Visio
4 1 (0.88%) Spreadsheet
Cloud Services
1 21 (18.58%) Office 365
2 2 (1.77%) SaaS
Communications & Networking
1 59 (52.21%) Firewall
2 31 (27.43%) DNS
3 30 (26.55%) Internet
4 26 (23.01%) TCP/IP
5 21 (18.58%) DHCP
6 18 (15.93%) Peer-to-Peer Networking
7 13 (11.50%) NAS
7 13 (11.50%) SAN
8 12 (10.62%) VoIP
9 9 (7.96%) PBX
10 7 (6.19%) LAN
10 7 (6.19%) VPN
10 7 (6.19%) WAN
11 6 (5.31%) VLAN
12 3 (2.65%) Cisco ASA
12 3 (2.65%) FTP
13 1 (0.88%) Ethernet
13 1 (0.88%) LTE
13 1 (0.88%) Wi-Fi
13 1 (0.88%) Wireless
Database & Business Intelligence
1 13 (11.50%) SQL Server
2 4 (3.54%) Crystal Reports
General
1 7 (6.19%) Telecoms
2 6 (5.31%) Manufacturing
3 4 (3.54%) Back Office
4 3 (2.65%) Electronics
4 3 (2.65%) Finance
4 3 (2.65%) Military
5 2 (1.77%) Games
Libraries, Frameworks & Software Standards
1 5 (4.42%) .NET
2 4 (3.54%) HTML
2 4 (3.54%) HTML5
3 3 (2.65%) .NET Framework
4 2 (1.77%) ASP.NET
4 2 (1.77%) CGI
Miscellaneous
1 10 (8.85%) Analytical Skills
2 6 (5.31%) Management Information System
3 5 (4.42%) Data Centre
3 5 (4.42%) EqualLogic
4 3 (2.65%) Computer Science
4 3 (2.65%) PDA
4 3 (2.65%) PMI
5 2 (1.77%) Enterprise Storage
5 2 (1.77%) Smartphone
6 1 (0.88%) Client/Server
6 1 (0.88%) Visualisation
Operating Systems
1 70 (61.95%) Windows
2 51 (45.13%) Windows Server
3 37 (32.74%) Linux
4 15 (13.27%) Windows Server 2012
5 14 (12.39%) AIX
6 10 (8.85%) Windows Server 2008
7 6 (5.31%) Mac OS X
8 5 (4.42%) Unix
8 5 (4.42%) Windows Server 2003
9 4 (3.54%) Android
9 4 (3.54%) Apple iOS
10 3 (2.65%) Windows 7
10 3 (2.65%) Windows 8
11 1 (0.88%) Windows 10
11 1 (0.88%) Windows XP
Processes & Methodologies
1 34 (30.09%) ITIL
2 20 (17.70%) Incident Management
3 12 (10.62%) Logistics
4 8 (7.08%) High Availability
5 7 (6.19%) Service Management
6 6 (5.31%) ERP
6 6 (5.31%) Server Virtualisation
7 5 (4.42%) Mentoring
8 4 (3.54%) Multithreading
8 4 (3.54%) Resource Management
9 3 (2.65%) Load Balancing
9 3 (2.65%) Problem Management
9 3 (2.65%) Product Management
9 3 (2.65%) Project Management
9 3 (2.65%) Requirements Management
9 3 (2.65%) Service Delivery
9 3 (2.65%) Systems Analysis
10 2 (1.77%) Network Monitoring
10 2 (1.77%) System Testing
11 1 (0.88%) ITIL V3
Programming Languages
1 17 (15.04%) SQL
2 4 (3.54%) Java
2 4 (3.54%) JavaScript
2 4 (3.54%) Objective-C
2 4 (3.54%) PHP
3 2 (1.77%) C#
Qualifications
1 30 (26.55%) Cisco Certification
2 26 (23.01%) CCNA
3 19 (16.81%) Microsoft Certification
4 18 (15.93%) ITIL Foundation Certificate
5 13 (11.50%) MCSE
6 6 (5.31%) ITIL Certification
7 5 (4.42%) MCSA
7 5 (4.42%) VMware Certified Professional (VCP)
8 4 (3.54%) CCNP
8 4 (3.54%) Security Cleared
9 3 (2.65%) Degree
9 3 (2.65%) MCP
9 3 (2.65%) PMI Certification
10 1 (0.88%) MCITP
Quality Assurance & Compliance
1 32 (28.32%) SLA
System Software
1 46 (40.71%) Active Directory
2 8 (7.08%) VMware Infrastructure
3 4 (3.54%) Hyper-V
4 2 (1.77%) vSphere
5 1 (0.88%) VMware ESX
Systems Management
1 14 (12.39%) HP Data Protector
1 14 (12.39%) Tivoli
1 14 (12.39%) Tivoli Storage Manager
2 1 (0.88%) SCCM
2 1 (0.88%) ServiceCenter
Vendors
1 61 (53.98%) VMware
2 52 (46.02%) Microsoft
3 41 (36.28%) Cisco
4 21 (18.58%) Citrix
5 17 (15.04%) HP
6 9 (7.96%) Dell
7 6 (5.31%) Sage
8 5 (4.42%) SolarWinds
9 3 (2.65%) CheckPoint
9 3 (2.65%) Extreme Networks
9 3 (2.65%) SonicWALL
9 3 (2.65%) Symantec
9 3 (2.65%) Veritas
10 2 (1.77%) Virgin Media
11 1 (0.88%) NETGEAR
11 1 (0.88%) Veeam
11 1 (0.88%) Wyse
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