The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Support Engineer
Rank 92 80 72
Rank change year-on-year
-12 -8
Permanent jobs requiring a Support Engineer 16 12 17
As % of all permanent IT jobs located in Wales 1.18% 1.15% 1.54%
As % of the Job Titles category 1.21% 1.22% 1.59%
Number of salaries quoted 13 12 16
Average salary £27,000 £30,000 £29,500
Average salary % change year-on-year
-10.00% +1.69%
90% offered a salary of more than £21,200 £29,194 £24,500
10% offered a salary of more than £38,400 £39,500 £38,000
UK excluding London average salary £30,000 £27,500 £30,000
% change year-on-year
+9.09% -8.33%
Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1320 980 1072
As % of all permanent IT jobs located in Wales 97.42% 94.05% 97.28%
Number of salaries quoted 1147 858 937
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £25,000 £23,000 £25,000
10% offered a salary of more than £50,000 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Wales

Support Engineer
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Wales region.

Support Engineer Salary Trend in Wales

Support Engineer
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Engineer across the Wales region over the 3 months to 30 January 2015.

Support Engineer Salary Histogram in Wales

Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the Wales region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -11 16 £27,000 -10.00% 7
Support Engineer
UK

Support Engineer
Top 30 Related IT Skills in Wales

For the 6 months to 30 January 2015, IT jobs across the Wales region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 27 (64.29%) Windows
2 21 (50.00%) Active Directory
3 19 (45.24%) Cisco
3 19 (45.24%) Microsoft
4 17 (40.48%) TCP/IP
5 14 (33.33%) Internet
5 14 (33.33%) Firewall
6 13 (30.95%) ITIL
7 12 (28.57%) Linux
7 12 (28.57%) MS Excel
8 11 (26.19%) SAN
8 11 (26.19%) Microsoft Certification
8 11 (26.19%) VMware
8 11 (26.19%) Clustering
9 10 (23.81%) Veritas
9 10 (23.81%) MS Exchange
9 10 (23.81%) IIS
10 8 (19.05%) Windows 7
10 8 (19.05%) Exchange Server 2010
11 7 (16.67%) Red Hat Enterprise Linux
11 7 (16.67%) VMware Infrastructure
11 7 (16.67%) Windows Server 2008
11 7 (16.67%) MS Office
11 7 (16.67%) MCSE
11 7 (16.67%) Apache
11 7 (16.67%) DNS
11 7 (16.67%) Red Hat
11 7 (16.67%) IBM
12 6 (14.29%) RHCE
12 6 (14.29%) IBM AIX Certification

Support Engineer
Top Related IT Skills in Wales by Category

For the 6 months to 30 January 2015, IT jobs across the Wales region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (23.81%) MS Exchange
1 10 (23.81%) IIS
2 8 (19.05%) Exchange Server 2010
3 7 (16.67%) Apache
4 6 (14.29%) Exchange Server 2007
5 4 (9.52%) Commerce Server
5 4 (9.52%) CMS
5 4 (9.52%) Exchange Server 2013
6 2 (4.76%) Blackberry Enterprise Server
6 2 (4.76%) Exchange Server 2003
7 1 (2.38%) IBM Notes
Applications
1 12 (28.57%) MS Excel
2 7 (16.67%) MS Office
Cloud Services
1 2 (4.76%) Office 365
Communications & Networking
1 17 (40.48%) TCP/IP
2 14 (33.33%) Internet
2 14 (33.33%) Firewall
3 11 (26.19%) SAN
4 7 (16.67%) DNS
5 5 (11.90%) NAS
5 5 (11.90%) LAN
6 4 (9.52%) WAN
7 3 (7.14%) DHCP
8 2 (4.76%) VPN
8 2 (4.76%) VoIP
8 2 (4.76%) IP Telephony
8 2 (4.76%) Cisco PIX
8 2 (4.76%) Cisco ASA
9 1 (2.38%) Cisco Nexus
9 1 (2.38%) Cisco IOS
9 1 (2.38%) Wireless
9 1 (2.38%) SNMP
9 1 (2.38%) DSL
Database & Business Intelligence
1 5 (11.90%) SQL Server
2 1 (2.38%) MySQL
General
1 3 (7.14%) Banking
1 3 (7.14%) Manufacturing
2 2 (4.76%) Advertising
2 2 (4.76%) Back Office
2 2 (4.76%) Telecoms
2 2 (4.76%) Retail
3 1 (2.38%) Finance
3 1 (2.38%) Legal
Libraries, Frameworks & Software Standards
1 4 (9.52%) .NET
1 4 (9.52%) .NET Framework
2 2 (4.76%) Application Packaging
3 1 (2.38%) CSS
Miscellaneous
1 11 (26.19%) Clustering
2 6 (14.29%) HACMP
3 4 (9.52%) Management Information System
4 2 (4.76%) Client/Server
5 1 (2.38%) EqualLogic
5 1 (2.38%) Analytical Skills
5 1 (2.38%) Video Conferencing
5 1 (2.38%) Symmetrix
5 1 (2.38%) Blackberry
Operating Systems
1 27 (64.29%) Windows
2 12 (28.57%) Linux
3 8 (19.05%) Windows 7
4 7 (16.67%) Red Hat Enterprise Linux
4 7 (16.67%) Windows Server 2008
5 6 (14.29%) Windows Server 2003
5 6 (14.29%) Windows XP
5 6 (14.29%) AIX
6 5 (11.90%) Windows Server 2012
7 1 (2.38%) Windows 8
7 1 (2.38%) Apple iOS
7 1 (2.38%) Windows 2000 Server
7 1 (2.38%) UNIX
Processes & Methodologies
1 13 (30.95%) ITIL
2 6 (14.29%) Load Balancing
3 4 (9.52%) Agile Software Development
4 2 (4.76%) Problem Management
5 1 (2.38%) Change Control
5 1 (2.38%) Infrastructure Management
5 1 (2.38%) Security Architecture
5 1 (2.38%) Network Management
5 1 (2.38%) Service Management
5 1 (2.38%) Service Delivery
5 1 (2.38%) ITSM
Programming Languages
1 4 (9.52%) SQL
Qualifications
1 11 (26.19%) Microsoft Certification
2 7 (16.67%) MCSE
3 6 (14.29%) RHCE
3 6 (14.29%) IBM AIX Certification
3 6 (14.29%) Cisco Certification
3 6 (14.29%) MCP
4 5 (11.90%) CCNA
5 4 (9.52%) SAP Certification
6 3 (7.14%) Security Cleared
7 2 (4.76%) CCNP
7 2 (4.76%) MCSA
8 1 (2.38%) Degree
8 1 (2.38%) MCITP
8 1 (2.38%) JNCIP
8 1 (2.38%) CCSA
8 1 (2.38%) HND
8 1 (2.38%) CCA
8 1 (2.38%) Citrix Certification
Quality Assurance & Compliance
1 4 (9.52%) ISO 9001
1 4 (9.52%) ISO/IEC 27001
System Software
1 21 (50.00%) Active Directory
2 7 (16.67%) VMware Infrastructure
3 6 (14.29%) PowerHA
4 4 (9.52%) Hyper-V
5 3 (7.14%) vSphere
5 3 (7.14%) VMware ESX
6 2 (4.76%) XenServer
7 1 (2.38%) VMware ESXi
Systems Management
1 6 (14.29%) NetBackup
2 1 (2.38%) WSUS
Vendors
1 19 (45.24%) Cisco
1 19 (45.24%) Microsoft
2 11 (26.19%) VMware
3 10 (23.81%) Veritas
4 7 (16.67%) Red Hat
4 7 (16.67%) IBM
5 5 (11.90%) HP
6 4 (9.52%) Symantec
6 4 (9.52%) SAP
7 3 (7.14%) Citrix
8 2 (4.76%) Nortel
8 2 (4.76%) Juniper
8 2 (4.76%) CheckPoint
8 2 (4.76%) SolarWinds
9 1 (2.38%) Acronis
9 1 (2.38%) Blue Coat
9 1 (2.38%) Oracle
9 1 (2.38%) Apple
9 1 (2.38%) Lotus
9 1 (2.38%) NetApp
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