The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Support Engineer
Rank 68 77 71
Rank change year-on-year
+9 -6
Permanent jobs requiring a Support Engineer 34 22 26
As % of all permanent IT jobs located in Wales 2.46% 1.81% 2.06%
As % of the Job Titles category 2.58% 1.87% 2.12%
Number of salaries quoted 25 19 23
Average salary £24,000 £23,500 £29,000
Average salary % change year-on-year
+2.12% -18.96%
90% offered a salary of more than £18,000 £21,500 £21,500
10% offered a salary of more than £32,500 £30,800 £49,600
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1319 1176 1228
As % of all permanent IT jobs located in Wales 95.37% 96.71% 97.08%
Number of salaries quoted 1122 986 1104
Average salary £36,000 £35,000 £35,000
Average salary % change year-on-year
+2.85% -
90% offered a salary of more than £24,000 £23,500 £25,500
10% offered a salary of more than £52,500 £46,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Engineer
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Wales

Support Engineer
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Wales region.

Support Engineer Salary Trend in Wales

Support Engineer
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Engineer across the Wales region over the 3 months to 24 April 2015.

Support Engineer Salary Histogram in Wales

Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the Wales region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +7 32 £24,000 +2.12% 5
West Wales - 2 - -
Support Engineer
UK

Support Engineer
Top 30 Related IT Skills in Wales

For the 6 months to 24 April 2015, IT jobs across the Wales region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 30 (60.00%) Windows
2 20 (40.00%) Microsoft
3 19 (38.00%) Cisco
4 17 (34.00%) Active Directory
5 15 (30.00%) VMware
6 14 (28.00%) Internet
6 14 (28.00%) TCP/IP
7 13 (26.00%) MS Exchange
7 13 (26.00%) Windows Server 2008
8 12 (24.00%) Windows Server 2012
8 12 (24.00%) IIS
8 12 (24.00%) Firewall
8 12 (24.00%) Windows Server 2003
9 10 (20.00%) VMware Infrastructure
9 10 (20.00%) Exchange Server 2013
10 9 (18.00%) Linux
10 9 (18.00%) MS Excel
10 9 (18.00%) DNS
10 9 (18.00%) HP
11 8 (16.00%) ITIL
11 8 (16.00%) SQL Server
11 8 (16.00%) Load Balancing
11 8 (16.00%) Hyper-V
11 8 (16.00%) Exchange Server 2010
12 7 (14.00%) SLA
13 6 (12.00%) IBM
13 6 (12.00%) Citrix
13 6 (12.00%) Cisco Certification
13 6 (12.00%) Microsoft Certification
13 6 (12.00%) CCNA

Support Engineer
Top Related IT Skills in Wales by Category

For the 6 months to 24 April 2015, IT jobs across the Wales region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (26.00%) MS Exchange
2 12 (24.00%) IIS
3 10 (20.00%) Exchange Server 2013
4 8 (16.00%) Exchange Server 2010
5 6 (12.00%) Exchange Server 2007
6 5 (10.00%) Exchange Server 2003
7 4 (8.00%) Commerce Server
7 4 (8.00%) Blackberry Enterprise Server
7 4 (8.00%) CMS
8 2 (4.00%) JBoss
8 2 (4.00%) WebSphere
9 1 (2.00%) Apache
9 1 (2.00%) SharePoint
Applications
1 9 (18.00%) MS Excel
2 5 (10.00%) MS Office
3 1 (2.00%) MS Project
Cloud Services
1 4 (8.00%) Amazon AWS
2 2 (4.00%) Office 365
Communications & Networking
1 14 (28.00%) TCP/IP
1 14 (28.00%) Internet
2 12 (24.00%) Firewall
3 9 (18.00%) DNS
4 6 (12.00%) LAN
5 5 (10.00%) WAN
6 4 (8.00%) VoIP
6 4 (8.00%) SAN
6 4 (8.00%) NAS
7 3 (6.00%) DSL
8 2 (4.00%) Cisco ASA
8 2 (4.00%) Wireless
9 1 (2.00%) VLAN
9 1 (2.00%) Cisco PIX
9 1 (2.00%) VPN
9 1 (2.00%) DHCP
9 1 (2.00%) SNMP
Database & Business Intelligence
1 8 (16.00%) SQL Server
2 1 (2.00%) MySQL
General
1 5 (10.00%) Telecoms
2 2 (4.00%) Finance
2 2 (4.00%) Manufacturing
2 2 (4.00%) Retail
3 1 (2.00%) Advertising
3 1 (2.00%) Military
3 1 (2.00%) Legal
3 1 (2.00%) Back Office
3 1 (2.00%) Electronics
Libraries, Frameworks & Software Standards
1 5 (10.00%) .NET
2 4 (8.00%) .NET Framework
3 2 (4.00%) HTML5
3 2 (4.00%) HTML
Miscellaneous
1 5 (10.00%) Analytical Skills
2 4 (8.00%) Management Information System
2 4 (8.00%) PDA
3 2 (4.00%) AS400
3 2 (4.00%) iSeries
4 1 (2.00%) Blackberry
4 1 (2.00%) Video Conferencing
Operating Systems
1 30 (60.00%) Windows
2 13 (26.00%) Windows Server 2008
3 12 (24.00%) Windows Server 2003
3 12 (24.00%) Windows Server 2012
4 9 (18.00%) Linux
5 6 (12.00%) Windows XP
5 6 (12.00%) Windows 7
5 6 (12.00%) Windows 8
6 5 (10.00%) Windows Vista
7 4 (8.00%) UNIX
8 3 (6.00%) Apple iOS
9 2 (4.00%) Android
9 2 (4.00%) AIX
10 1 (2.00%) Windows 2000 Server
10 1 (2.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 8 (16.00%) ITIL
1 8 (16.00%) Load Balancing
2 4 (8.00%) Agile Software Development
3 3 (6.00%) Network Management
4 2 (4.00%) Multithreading
4 2 (4.00%) E-Commerce
4 2 (4.00%) Project Management
4 2 (4.00%) Service Management
4 2 (4.00%) Incident Management
5 1 (2.00%) Service Delivery
5 1 (2.00%) Change Management
5 1 (2.00%) ITSM
5 1 (2.00%) Contact Management
5 1 (2.00%) Time Management
5 1 (2.00%) Continuous Improvement
5 1 (2.00%) Mentoring
5 1 (2.00%) Logistics
5 1 (2.00%) Resource Management
Programming Languages
1 2 (4.00%) COBOL
1 2 (4.00%) Java
1 2 (4.00%) JavaScript
1 2 (4.00%) PHP
1 2 (4.00%) Shell Script
1 2 (4.00%) Objective-C
2 1 (2.00%) PowerShell
2 1 (2.00%) VB.NET
Qualifications
1 6 (12.00%) CCNA
1 6 (12.00%) Cisco Certification
1 6 (12.00%) Microsoft Certification
2 4 (8.00%) SAP Certification
2 4 (8.00%) MCP
2 4 (8.00%) MCSE
3 3 (6.00%) Security Cleared
4 1 (2.00%) ITIL Foundation Certificate
4 1 (2.00%) CCNP
4 1 (2.00%) HND
4 1 (2.00%) MCITP
Quality Assurance & Compliance
1 7 (14.00%) SLA
2 4 (8.00%) ISO/IEC 27001
2 4 (8.00%) ISO 9001
System Software
1 17 (34.00%) Active Directory
2 10 (20.00%) VMware Infrastructure
3 8 (16.00%) Hyper-V
4 3 (6.00%) Terminal Services
5 2 (4.00%) VMware ESX
5 2 (4.00%) XenServer
Systems Management
1 1 (2.00%) Nagios
1 1 (2.00%) SCCM
Vendors
1 20 (40.00%) Microsoft
2 19 (38.00%) Cisco
3 15 (30.00%) VMware
4 9 (18.00%) HP
5 6 (12.00%) IBM
5 6 (12.00%) Citrix
6 4 (8.00%) Symantec
6 4 (8.00%) Veritas
6 4 (8.00%) SAP
6 4 (8.00%) Dell
6 4 (8.00%) Sun
6 4 (8.00%) SolarWinds
7 1 (2.00%) Acronis
7 1 (2.00%) Blue Coat
7 1 (2.00%) Oracle
7 1 (2.00%) Red Hat
7 1 (2.00%) Apple
7 1 (2.00%) CheckPoint
7 1 (2.00%) McAfee
7 1 (2.00%) Juniper
Wales
SCC
Salary: From £18,000 to £25,000 per annum
Posted: 9 hours ago
South Wales
Redrock Consulting Ltd
Salary: £23000 - £30000 per annum
Posted: Yesterday
Newport, Gwent
CPS Group UK
Salary: £22000 - £26000 per annum + Excellent Benefits Package
Posted: 2 days ago