Customer Service Jobs in West Malling

Customer Service
Kent > West Malling

The following table provides summary statistics for permanent job vacancies advertised in West Malling with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 7 - 6
Rank change year-on-year - - +3
Permanent jobs citing Customer Service 11 0 2
As % of all permanent jobs advertised in West Malling 17.19% - 8.70%
As % of the Processes & Methodologies category 17.19% - 11.11%
Number of salaries quoted 11 0 2
10th Percentile £23,500 - -
25th Percentile £26,500 - £46,250
Median annual salary (50th Percentile) £28,000 - £47,500
Median % change year-on-year - - -32.14%
75th Percentile £47,500 - £48,750
90th Percentile - - -
Kent median annual salary £27,500 £40,000 £35,000
% change year-on-year -31.25% +14.29% -

All Process and Methodology Skills
West Malling

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Malling with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 64 25 18
As % of all permanent jobs advertised in West Malling 100.00% 92.59% 78.26%
Number of salaries quoted 50 11 11
10th Percentile £28,000 £42,000 -
25th Percentile £32,000 £42,250 £41,250
Median annual salary (50th Percentile) £43,750 £47,250 £47,500
Median % change year-on-year -7.41% -0.53% +5.56%
75th Percentile £63,750 £48,125 £60,000
90th Percentile £67,625 £78,500 £62,500
Kent median annual salary £42,500 £47,250 £45,000
% change year-on-year -10.05% +5.00% +11.11%

Customer Service
Job Vacancy Trend in West Malling

Job postings citing Customer Service as a proportion of all IT jobs advertised in West Malling.

Job vacancy trend for Customer Service in West Malling

Customer Service
Salary Trend in West Malling

3-month moving average salary quoted in jobs citing Customer Service in West Malling.

Salary trend for Customer Service in West Malling

Customer Service
Salary Histogram in West Malling

Salary distribution for jobs citing Customer Service in West Malling over the 6 months to 27 April 2024.

Salary histogram for Customer Service in West Malling

Customer Service
Co-occurring Skills and Capabilities in West Malling by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) SharePoint
Applications
1 1 (9.09%) Microsoft Office
Cloud Services
1 1 (9.09%) Microsoft 365
Communications & Networking
1 1 (9.09%) Cisco ASA
1 1 (9.09%) LAN
1 1 (9.09%) WAN
General
1 5 (45.45%) Finance
2 4 (36.36%) Analytical Skills
3 2 (18.18%) Organisational Skills
3 2 (18.18%) Social Skills
4 1 (9.09%) Banking
4 1 (9.09%) Retail Banking
Job Titles
1 4 (36.36%) Data Manager
1 4 (36.36%) Portfolio Manager
2 2 (18.18%) Consultant
2 2 (18.18%) Graduate
2 2 (18.18%) Graduate IT Engineer
2 2 (18.18%) IT Engineer
2 2 (18.18%) IT Graduate
2 2 (18.18%) Junior
2 2 (18.18%) Junior Consultant
2 2 (18.18%) SharePoint Consultant
3 1 (9.09%) 1st Line Support
3 1 (9.09%) 1st/2nd Line Support
3 1 (9.09%) 1st/2nd Line Support Analyst
3 1 (9.09%) 2nd Line Support
3 1 (9.09%) Administrator
3 1 (9.09%) Analyst
3 1 (9.09%) Coordinator
3 1 (9.09%) Help Desk Coordinator
3 1 (9.09%) Service Analyst
3 1 (9.09%) Support Analyst
Miscellaneous
1 1 (9.09%) CMDB
1 1 (9.09%) Video Conferencing
Operating Systems
1 1 (9.09%) Windows
1 1 (9.09%) Windows 10
1 1 (9.09%) Windows 7
1 1 (9.09%) Windows Server 2012
1 1 (9.09%) Windows Server 2016
Processes & Methodologies
1 5 (45.45%) Problem-Solving
2 4 (36.36%) Collaborative Culture
2 4 (36.36%) Continuous Improvement
2 4 (36.36%) Creative Thinking
2 4 (36.36%) Data Management
2 4 (36.36%) Decision-Making
2 4 (36.36%) Performance Metrics
2 4 (36.36%) Portfolio Management
2 4 (36.36%) Process Improvement
2 4 (36.36%) Risk Management
2 4 (36.36%) Root Cause Analysis
3 1 (9.09%) Anti-Money Laundering
3 1 (9.09%) Asset Management
3 1 (9.09%) Change Management
3 1 (9.09%) Configuration Management
3 1 (9.09%) ITIL
3 1 (9.09%) ITSM
3 1 (9.09%) KYC
3 1 (9.09%) Patch Management
3 1 (9.09%) Resource Management
Qualifications
1 2 (18.18%) Degree
Vendors
1 1 (9.09%) Apple
1 1 (9.09%) Cisco
1 1 (9.09%) Fiserv
1 1 (9.09%) Salesforce