The table below looks at the statistics for the Support Specialist role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Specialist in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Support Specialist
Rank 219 203 172
Rank change year-on-year
-16 -31
Permanent jobs requiring a Support Specialist 10 12 25
As % of all permanent IT jobs located in the West Midlands 0.18% 0.24% 0.58%
As % of the Job Titles category 0.18% 0.25% 0.60%
Number of salaries quoted 7 9 19
Average salary £37,000 £29,500 £30,500
Average salary % change year-on-year
+25.42% -3.27%
90% offered a salary of more than £32,500 £19,500 £25,000
10% offered a salary of more than £38,200 £44,500 £51,000
UK excluding London average salary £39,000 £35,000 £39,000
% change year-on-year
+11.42% -10.25%
Support Specialist
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5468 4892 4144
As % of all permanent IT jobs located in the West Midlands 96.05% 96.68% 96.24%
Number of salaries quoted 4556 4250 3413
Average salary £42,500 £38,500 £37,500
Average salary % change year-on-year
+10.38% +2.66%
90% offered a salary of more than £25,000 £22,500 £23,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Specialist
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Specialist in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the West Midlands

Support Specialist
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist across the West Midlands region.

Support Specialist Salary Trend in the West Midlands

Support Specialist
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Specialist within the West Midlands region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -2 8 £32,500 -
Warwickshire -19 1 £38,500 -
Staffordshire - 1 £38,000 - 1
Support Specialist
England

Support Specialist
Top 30 Related IT Skills in the West Midlands

For the 6 months to 10 February 2016, IT jobs across the West Midlands region that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title.

1 13 (48.15%) ITIL
2 12 (44.44%) Microsoft
3 8 (29.63%) MS Excel
4 7 (25.93%) Windows
4 7 (25.93%) Service Delivery
4 7 (25.93%) Firewall
4 7 (25.93%) Finance
4 7 (25.93%) Analytical Skills
5 6 (22.22%) Data Centre
5 6 (22.22%) SQL
5 6 (22.22%) ITIL Certification
6 5 (18.52%) Avaya
6 5 (18.52%) CCNA
6 5 (18.52%) Cisco Certification
6 5 (18.52%) Thin Client
6 5 (18.52%) Unix
6 5 (18.52%) LAN
6 5 (18.52%) WAN
6 5 (18.52%) Service Management
6 5 (18.52%) Fat Client
7 4 (14.81%) Degree
7 4 (14.81%) Linux
8 3 (11.11%) VoIP
8 3 (11.11%) MS Office
8 3 (11.11%) Oracle
8 3 (11.11%) Problem Management
8 3 (11.11%) Android
9 2 (7.41%) Mentoring
9 2 (7.41%) Coaching
9 2 (7.41%) Windows Server

Support Specialist
Top Related IT Skills in the West Midlands by Category

For the 6 months to 10 February 2016, IT jobs across the West Midlands region that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.70%) Exchange Server 2010
1 1 (3.70%) JBoss
1 1 (3.70%) MS Exchange
1 1 (3.70%) SAS
1 1 (3.70%) Tomcat
1 1 (3.70%) WebLogic
1 1 (3.70%) WebSphere
Applications
1 8 (29.63%) MS Excel
2 3 (11.11%) MS Office
3 1 (3.70%) MS PowerPoint
3 1 (3.70%) MS Project
3 1 (3.70%) MS Visio
Business Applications
1 1 (3.70%) SAP ERP
1 1 (3.70%) Unit4 Business World
Cloud Services
1 1 (3.70%) IBM SmartCloud
1 1 (3.70%) Microsoft Azure
1 1 (3.70%) Office 365
Communications & Networking
1 7 (25.93%) Firewall
2 5 (18.52%) LAN
2 5 (18.52%) WAN
3 3 (11.11%) VoIP
4 1 (3.70%) DNS
4 1 (3.70%) SAN
4 1 (3.70%) VLAN
4 1 (3.70%) Wi-Fi
Database & Business Intelligence
1 2 (7.41%) BusinessObjects
1 2 (7.41%) Crystal Reports
1 2 (7.41%) SQL Server
2 1 (3.70%) Informix
2 1 (3.70%) Oracle Database
2 1 (3.70%) Oracle Exadata
2 1 (3.70%) SAP BW
General
1 7 (25.93%) Finance
2 1 (3.70%) Banking
Libraries, Frameworks & Software Standards
1 1 (3.70%) Web Services
1 1 (3.70%) XML
Miscellaneous
1 7 (25.93%) Analytical Skills
2 6 (22.22%) Data Centre
3 5 (18.52%) Fat Client
3 5 (18.52%) Thin Client
4 1 (3.70%) Blackberry
4 1 (3.70%) Computer Science
4 1 (3.70%) Enterprise Software
4 1 (3.70%) Management Information System
4 1 (3.70%) Mobile Computing
4 1 (3.70%) Reference Data
Operating Systems
1 7 (25.93%) Windows
2 5 (18.52%) Unix
3 4 (14.81%) Linux
4 3 (11.11%) Android
5 2 (7.41%) Windows Server
5 2 (7.41%) Windows Server 2003
5 2 (7.41%) Windows Server 2008
6 1 (3.70%) AIX
6 1 (3.70%) Apple iOS
6 1 (3.70%) Mac OS
6 1 (3.70%) Mac OS X
6 1 (3.70%) Windows Mobile
6 1 (3.70%) Windows XP
Processes & Methodologies
1 13 (48.15%) ITIL
2 7 (25.93%) Service Delivery
3 5 (18.52%) Service Management
4 3 (11.11%) Problem Management
5 2 (7.41%) CAFM
5 2 (7.41%) Coaching
5 2 (7.41%) DNA
5 2 (7.41%) Facilities Management
5 2 (7.41%) Incident Management
5 2 (7.41%) ITSM
5 2 (7.41%) Mentoring
5 2 (7.41%) Time Management
5 2 (7.41%) Workflow
6 1 (3.70%) ERP
6 1 (3.70%) ITIL V3
6 1 (3.70%) Kalman Filter
6 1 (3.70%) Load Balancing
6 1 (3.70%) Performance Monitoring
6 1 (3.70%) Stakeholder Engagement
6 1 (3.70%) Technical Architecture
Programming Languages
1 6 (22.22%) SQL
2 2 (7.41%) Java
2 2 (7.41%) T-SQL
3 1 (3.70%) C
3 1 (3.70%) Perl
Qualifications
1 6 (22.22%) ITIL Certification
2 5 (18.52%) CCNA
2 5 (18.52%) Cisco Certification
3 4 (14.81%) Degree
Quality Assurance & Compliance
1 2 (7.41%) SLA
System Software
1 2 (7.41%) VMware Infrastructure
2 1 (3.70%) Active Directory
2 1 (3.70%) Terminal Server
2 1 (3.70%) vSphere
Vendors
1 12 (44.44%) Microsoft
2 5 (18.52%) Avaya
3 3 (11.11%) Oracle
4 2 (7.41%) Apple
4 2 (7.41%) Informatica
4 2 (7.41%) VMware
5 1 (3.70%) Adobe
5 1 (3.70%) Cisco
5 1 (3.70%) Citrix
5 1 (3.70%) GoldenSource
5 1 (3.70%) Google
5 1 (3.70%) HP
5 1 (3.70%) IBM
5 1 (3.70%) IFS
5 1 (3.70%) Juniper
5 1 (3.70%) MicroStrategy
5 1 (3.70%) NetApp
5 1 (3.70%) Remedy
5 1 (3.70%) SAP