The table below looks at the statistics for the Support Specialist role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Specialist in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Support Specialist
Rank 196 168 188
Rank change year-on-year
-28 +20
Permanent jobs requiring a Support Specialist 17 34 6
As % of all permanent IT jobs located in the West Midlands 0.31% 0.62% 0.12%
As % of the Job Titles category 0.33% 0.66% 0.13%
Number of salaries quoted 16 28 5
Average salary £32,500 £37,500 £36,000
Average salary % change year-on-year
-13.33% +4.16%
90% offered a salary of more than £20,000 £29,500 £31,500
10% offered a salary of more than £41,000 £55,500 £38,000
UK excluding London average salary £35,000 £37,500 £36,000
% change year-on-year
-6.66% +4.16%
Support Specialist
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5203 5169 4550
As % of all permanent IT jobs located in the West Midlands 95.42% 94.72% 94.65%
Number of salaries quoted 4311 4390 3890
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £24,000 £24,500
10% offered a salary of more than £62,500 £60,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Specialist
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Specialist in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the West Midlands

Support Specialist
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist across the West Midlands region.

Support Specialist Salary Trend in the West Midlands

Support Specialist
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Specialist across the West Midlands region over the 3 months to 29 August 2014.

Support Specialist Salary Histogram in the West Midlands

Support Specialist
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Specialist within the West Midlands region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -3 13 £31,250 -34.89% 4
Staffordshire -23 2 £32,500 +3.17% 1
Warwickshire - 1 £35,000 -
Support Specialist
England

Support Specialist
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 August 2014, IT jobs across the West Midlands region that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title.

1 13 (54.17%) SQL
2 12 (50.00%) UNIX
3 8 (33.33%) Windows
4 7 (29.17%) ITIL
5 6 (25.00%) Microsoft
5 6 (25.00%) Finance
6 4 (16.67%) Northgate
6 4 (16.67%) Citrix
6 4 (16.67%) LAN
6 4 (16.67%) WAN
6 4 (16.67%) Test Scripting
6 4 (16.67%) Windows Server 2008
7 3 (12.50%) VMware Infrastructure
7 3 (12.50%) Windows XP
7 3 (12.50%) MS Exchange
7 3 (12.50%) ITIL Certification
7 3 (12.50%) Python
7 3 (12.50%) Linux
7 3 (12.50%) MySQL
7 3 (12.50%) Oracle
7 3 (12.50%) Perl
7 3 (12.50%) Civica
7 3 (12.50%) Comino
7 3 (12.50%) Capita
7 3 (12.50%) Academy Housing
7 3 (12.50%) Orchard
7 3 (12.50%) arcHouse
7 3 (12.50%) Software Testing
7 3 (12.50%) VMware
7 3 (12.50%) Anite

Support Specialist
Top Related IT Skills in the West Midlands by Category

For the 6 months to 29 August 2014, IT jobs across the West Midlands region that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (12.50%) MS Exchange
2 2 (8.33%) SharePoint
3 1 (4.17%) Oracle Application Server
3 1 (4.17%) Exchange Server 2000
3 1 (4.17%) Exchange Server 2003
Business Applications
1 3 (12.50%) Academy Housing
1 3 (12.50%) arcHouse
2 1 (4.17%) Dynamics CRM
Cloud Services
1 1 (4.17%) Taleo
Communications & Networking
1 4 (16.67%) WAN
1 4 (16.67%) LAN
2 2 (8.33%) VoIP
2 2 (8.33%) VPN
2 2 (8.33%) SAN
2 2 (8.33%) Firewall
2 2 (8.33%) VLAN
2 2 (8.33%) PABX
Database & Business Intelligence
1 3 (12.50%) MySQL
2 2 (8.33%) SQL Server
3 1 (4.17%) Oracle Reports
3 1 (4.17%) MS Access
3 1 (4.17%) BusinessObjects
3 1 (4.17%) Oracle Database
General
1 6 (25.00%) Finance
2 2 (8.33%) Banking
3 1 (4.17%) Back Office
Libraries, Frameworks & Software Standards
1 1 (4.17%) Web Services
Miscellaneous
1 3 (12.50%) EPoS
2 2 (8.33%) Blackberry
2 2 (8.33%) Replication
3 1 (4.17%) PDA
3 1 (4.17%) Management Information System
3 1 (4.17%) AS400
Operating Systems
1 12 (50.00%) UNIX
2 8 (33.33%) Windows
3 4 (16.67%) Windows Server 2008
4 3 (12.50%) Linux
4 3 (12.50%) Windows XP
4 3 (12.50%) Windows Server 2003
5 2 (8.33%) Apple iOS
5 2 (8.33%) Windows 8
6 1 (4.17%) Windows 2000 Server
Processes & Methodologies
1 7 (29.17%) ITIL
2 4 (16.67%) Test Scripting
3 3 (12.50%) Software Testing
4 1 (4.17%) Time Management
4 1 (4.17%) Continuous Improvement
4 1 (4.17%) Root Cause Analysis
4 1 (4.17%) Capacity Management
4 1 (4.17%) Kalman Filter
4 1 (4.17%) CRM
4 1 (4.17%) Service Delivery
4 1 (4.17%) Disaster Recovery
4 1 (4.17%) Stakeholder Management
4 1 (4.17%) Asset Management
Programming Languages
1 13 (54.17%) SQL
2 3 (12.50%) Python
2 3 (12.50%) Perl
3 1 (4.17%) PL/SQL
3 1 (4.17%) C++
3 1 (4.17%) Java
Qualifications
1 3 (12.50%) ITIL Certification
2 2 (8.33%) MCP
2 2 (8.33%) CCNA
2 2 (8.33%) Cisco Certification
Quality Assurance & Compliance
1 1 (4.17%) SLA
System Software
1 3 (12.50%) VMware Infrastructure
2 2 (8.33%) vSphere
2 2 (8.33%) Active Directory
2 2 (8.33%) Terminal Server
Vendors
1 6 (25.00%) Microsoft
2 4 (16.67%) Citrix
2 4 (16.67%) Northgate
3 3 (12.50%) Civica
3 3 (12.50%) Comino
3 3 (12.50%) Capita
3 3 (12.50%) Orchard
3 3 (12.50%) Anite
3 3 (12.50%) VMware
3 3 (12.50%) Oracle
4 2 (8.33%) HP
4 2 (8.33%) Avaya
4 2 (8.33%) MobileIron
4 2 (8.33%) Cisco
5 1 (4.17%) Business Objects
5 1 (4.17%) SAP
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