The table below looks at the statistics for the Support Specialist role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Specialist in their job title over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Support Specialist
Rank 210 172 178
Rank change year-on-year
-38 +6
Permanent jobs requiring a Support Specialist 5 17 15
As % of all permanent IT jobs located in the West Midlands 0.100% 0.41% 0.31%
As % of the Job Titles category 0.10% 0.43% 0.33%
Number of salaries quoted 5 10 12
Average salary £32,500 £50,000 £27,000
Average salary % change year-on-year
-35.00% +85.18%
UK excluding London average salary £35,000 £40,250 £37,000
% change year-on-year
-13.04% +8.78%
Support Specialist
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4778 3948 4589
As % of all permanent IT jobs located in the West Midlands 95.12% 94.56% 95.21%
Number of salaries quoted 4117 3223 3942
Average salary £38,500 £40,000 £36,000
Average salary % change year-on-year
-3.75% +11.11%
90% offered a salary of more than £22,500 £25,000 £24,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Specialist
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Specialist in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the West Midlands

Support Specialist
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist across the West Midlands region.

Support Specialist Salary Trend in the West Midlands

Support Specialist
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Specialist across the West Midlands region over the 3 months to 26 February 2015.

Support Specialist Salary Histogram in the West Midlands

Support Specialist
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Specialist within the West Midlands region over the 3 months to 26 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -23 5 £32,500 -35.00% 1
Support Specialist
England

Support Specialist
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 February 2015, IT jobs across the West Midlands region that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title.

1 22 (73.33%) SQL
2 17 (56.67%) ITIL
3 15 (50.00%) UNIX
4 13 (43.33%) Finance
5 7 (23.33%) Microsoft
5 7 (23.33%) Continuous Improvement
6 6 (20.00%) LAN
6 6 (20.00%) VMware
6 6 (20.00%) Disaster Recovery
7 5 (16.67%) Citrix
7 5 (16.67%) Java
7 5 (16.67%) Problem Management
7 5 (16.67%) Incident Management
8 4 (13.33%) Windows
8 4 (13.33%) Management Information System
9 3 (10.00%) Back Office
9 3 (10.00%) Logistics
9 3 (10.00%) Windows Server 2003
9 3 (10.00%) Nagios
9 3 (10.00%) Project Management
9 3 (10.00%) Change Management
9 3 (10.00%) MS Excel
9 3 (10.00%) Statistics
9 3 (10.00%) User Acceptance Testing
9 3 (10.00%) Root Cause Analysis
9 3 (10.00%) Nimsoft
9 3 (10.00%) Performance Metrics
10 2 (6.67%) ITIL V3
10 2 (6.67%) ITRS Geneos
10 2 (6.67%) Banking

Support Specialist
Top Related IT Skills in the West Midlands by Category

For the 6 months to 26 February 2015, IT jobs across the West Midlands region that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.67%) MS Exchange
1 2 (6.67%) IIS
2 1 (3.33%) Apache
2 1 (3.33%) Exchange Server 2000
2 1 (3.33%) Exchange Server 2003
2 1 (3.33%) Exchange Server 2010
Applications
1 3 (10.00%) MS Excel
Communications & Networking
1 6 (20.00%) LAN
2 2 (6.67%) WAN
2 2 (6.67%) SAN
2 2 (6.67%) Firewall
3 1 (3.33%) VLAN
3 1 (3.33%) Intranet
3 1 (3.33%) Internet
3 1 (3.33%) TCP/IP
3 1 (3.33%) VPN
Database & Business Intelligence
1 2 (6.67%) DB2
2 1 (3.33%) SQL Server 2005
2 1 (3.33%) SQL Server 2008
2 1 (3.33%) MarkLogic
2 1 (3.33%) SQL Server
General
1 13 (43.33%) Finance
2 3 (10.00%) Back Office
3 2 (6.67%) Banking
Libraries, Frameworks & Software Standards
1 1 (3.33%) .NET
1 1 (3.33%) Web Services
1 1 (3.33%) XML
1 1 (3.33%) JMS
1 1 (3.33%) D-Bus
Miscellaneous
1 4 (13.33%) Management Information System
2 3 (10.00%) Statistics
2 3 (10.00%) Performance Metrics
3 1 (3.33%) AS400
3 1 (3.33%) Replication
3 1 (3.33%) Foreign Exchange (FX)
Operating Systems
1 15 (50.00%) UNIX
2 4 (13.33%) Windows
3 3 (10.00%) Windows Server 2003
4 2 (6.67%) Windows Server 2008
5 1 (3.33%) Windows 2000 Server
5 1 (3.33%) Windows Server 2012
5 1 (3.33%) Windows XP
Processes & Methodologies
1 17 (56.67%) ITIL
2 7 (23.33%) Continuous Improvement
3 6 (20.00%) Disaster Recovery
4 5 (16.67%) Incident Management
4 5 (16.67%) Problem Management
5 3 (10.00%) User Acceptance Testing
5 3 (10.00%) Project Management
5 3 (10.00%) Logistics
5 3 (10.00%) Change Management
5 3 (10.00%) Root Cause Analysis
6 2 (6.67%) ITIL V3
7 1 (3.33%) Network Monitoring
7 1 (3.33%) People Management
7 1 (3.33%) Service Management
7 1 (3.33%) Service Delivery
7 1 (3.33%) Time Management
Programming Languages
1 22 (73.33%) SQL
2 5 (16.67%) Java
3 1 (3.33%) Perl
3 1 (3.33%) Shell Script
Qualifications
1 1 (3.33%) CCNA
1 1 (3.33%) Cisco Certification
1 1 (3.33%) VMware Certified Professional (VCP)
System Software
1 2 (6.67%) Active Directory
2 1 (3.33%) Terminal Server
2 1 (3.33%) XenApp
2 1 (3.33%) vSphere
Systems Management
1 3 (10.00%) Nagios
2 2 (6.67%) Netcool
2 2 (6.67%) ITRS Geneos
3 1 (3.33%) CiscoWorks
3 1 (3.33%) MAILsweeper
3 1 (3.33%) EMC NetWorker
Vendors
1 7 (23.33%) Microsoft
2 6 (20.00%) VMware
3 5 (16.67%) Citrix
4 3 (10.00%) Nimsoft
5 2 (6.67%) Cisco
5 2 (6.67%) HP
6 1 (3.33%) EMC
6 1 (3.33%) Nortel
6 1 (3.33%) Avaya
6 1 (3.33%) CommVault
6 1 (3.33%) NetApp
6 1 (3.33%) CheckPoint
6 1 (3.33%) Oracle
6 1 (3.33%) Finjan
Birmingham, West Midlands (County)
QA Limited
Salary: £150.00 per week
Posted: 3 days ago
West Bromwich, West Midlands (County)
networx
Salary: From £25,000 to £27,000 per annum
Posted: 3 days ago