Support Specialist Jobs in England

Support Specialist
UK > England

The median Support Specialist salary in England is £38,000 per year according to job vacancies posted during the 6 months to 7 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 420 756 863
Rank change year-on-year +336 +107 -101
Permanent jobs requiring a Support Specialist 478 170 293
As % of all permanent jobs advertised in England 0.56% 0.19% 0.22%
As % of the Job Titles category 0.59% 0.21% 0.23%
Number of salaries quoted 325 130 216
10th Percentile £28,000 £32,500 £27,500
25th Percentile £31,250 £37,500 £32,500
Median annual salary (50th Percentile) £38,000 £46,000 £40,000
Median % change year-on-year -17.39% +15.00% +9.59%
75th Percentile £52,500 £53,750 £58,750
90th Percentile £59,600 £62,050 £68,750
UK median annual salary £37,500 £45,000 £40,000
% change year-on-year -16.67% +12.50% +9.59%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,478 82,732 127,934
% of permanent jobs with a recognized job title 94.48% 91.46% 96.08%
Number of salaries quoted 60,133 52,417 75,087
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,725 £82,500 £80,000
90th Percentile £90,822 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Specialist
Job Vacancy Trend in England

Job postings that featured Support Specialist in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Specialist in England

Support Specialist
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Specialist in England.

Salary trend for Support Specialist in England

Support Specialist
Salary Histogram in England

Salary distribution for jobs citing Support Specialist in England over the 6 months to 7 May 2024.

Salary histogram for Support Specialist in England

Support Specialist
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the England region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +230 194 £47,500 +2.70% 31
North of England +115 84 £35,000 -36.36% 18
South East +76 74 £55,000 +22.22% 23
Midlands +23 55 £32,500 -35.00% 13
North West +51 44 £32,000 -41.82% 7
East of England +44 39 £33,895 -23.89% 12
Yorkshire +113 37 £35,579 +0.93% 4
West Midlands +43 36 £32,500 -35.00% 5
South West -4 30 £31,000 -4.62% 10
East Midlands -20 19 £29,500 -28.05% 8
North East -1 3 £32,500 -18.75% 7
Support Specialist
UK

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 7 May 2024, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Specialist in the job title.

1 235 (49.16%) Windows
2 223 (46.65%) Microsoft
3 208 (43.51%) Social Skills
4 187 (39.12%) Active Directory
5 181 (37.87%) Microsoft 365
6 160 (33.47%) Degree
7 130 (27.20%) Windows 10
8 129 (26.99%) SCCM
9 117 (24.48%) Microsoft Exchange
10 116 (24.27%) Android
11 114 (23.85%) Video Conferencing
12 109 (22.80%) Cisco
13 106 (22.18%) Wireless
14 101 (21.13%) Citrix
14 101 (21.13%) WAN
14 101 (21.13%) Computer Science
15 98 (20.50%) BCP
15 98 (20.50%) WebEx
16 95 (19.87%) SD-WAN
16 95 (19.87%) Computer Science Degree
16 95 (19.87%) Cisco IOS
16 95 (19.87%) Business Continuity
17 94 (19.67%) Master's Degree
17 94 (19.67%) Mobile Device Management
18 93 (19.46%) Business Continuity Planning
18 93 (19.46%) XenApp
18 93 (19.46%) XenDesktop
18 93 (19.46%) VMware ESXi
18 93 (19.46%) AirWatch
18 93 (19.46%) Application Virtualisation

Support Specialist Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 117 (24.48%) Microsoft Exchange
2 43 (9.00%) SharePoint
3 15 (3.14%) Skype for Business
4 5 (1.05%) JBoss
5 4 (0.84%) Confluence
6 2 (0.42%) CMS
Applications
1 33 (6.90%) Microsoft Office
2 9 (1.88%) Microsoft Excel
3 6 (1.26%) Microsoft PowerPoint
4 2 (0.42%) Adobe Illustrator
4 2 (0.42%) InCopy
4 2 (0.42%) InDesign
4 2 (0.42%) Photoshop
5 1 (0.21%) Adobe Creative Suite
5 1 (0.21%) Microsoft Project
5 1 (0.21%) MS Visio
Business Applications
1 5 (1.05%) Dynamics AX
1 5 (1.05%) Oracle ERP
1 5 (1.05%) Temenos T24
2 4 (0.84%) Magento
2 4 (0.84%) NetSuite
3 2 (0.42%) Unit4 Business World
4 1 (0.21%) Dynamics CRM
4 1 (0.21%) iTrent
4 1 (0.21%) Raiser’s Edge
4 1 (0.21%) Sage 300 ERP
Cloud Services
1 181 (37.87%) Microsoft 365
2 57 (11.92%) Azure
3 39 (8.16%) Power Platform
4 23 (4.81%) Entra ID
5 14 (2.93%) Azure Monitor
5 14 (2.93%) Azure Storage
6 12 (2.51%) AWS
6 12 (2.51%) SaaS
7 7 (1.46%) Google Workspace
7 7 (1.46%) Power Automate
8 6 (1.26%) PowerApps
9 5 (1.05%) GCP
10 3 (0.63%) Azure Data Factory
10 3 (0.63%) OneDrive
10 3 (0.63%) WhatsApp
11 2 (0.42%) Azure DevOps
11 2 (0.42%) Cloud Computing
11 2 (0.42%) Slack
11 2 (0.42%) Snowflake
12 1 (0.21%) Nutanix
Communications & Networking
1 106 (22.18%) Wireless
2 101 (21.13%) WAN
3 98 (20.50%) WebEx
4 95 (19.87%) Cisco IOS
4 95 (19.87%) SD-WAN
5 34 (7.11%) DNS
6 25 (5.23%) Firewall
7 23 (4.81%) DHCP
8 15 (3.14%) Skype
9 14 (2.93%) VPN
10 11 (2.30%) LAN
11 10 (2.09%) FTP
11 10 (2.09%) Internet
12 9 (1.88%) 5G
12 9 (1.88%) Ethernet
13 6 (1.26%) SSL
13 6 (1.26%) TCP/IP
13 6 (1.26%) VoIP
14 5 (1.05%) Broadband
14 5 (1.05%) Wi-Fi
Database & Business Intelligence
1 23 (4.81%) Power BI
2 16 (3.35%) QlikView
3 15 (3.14%) SQL Server
4 12 (2.51%) BusinessObjects
4 12 (2.51%) Relational Database
5 5 (1.05%) Crystal Reports
6 4 (0.84%) NoSQL
7 2 (0.42%) DataStage
7 2 (0.42%) SQL Server Integration Services
8 1 (0.21%) Data Warehouse
Development Applications
1 7 (1.46%) JIRA
2 2 (0.42%) Eclipse
3 1 (0.21%) Bitbucket
3 1 (0.21%) Git
General
1 208 (43.51%) Social Skills
2 47 (9.83%) Finance
3 38 (7.95%) Law
4 21 (4.39%) Retail
5 20 (4.18%) Analytical Skills
6 19 (3.97%) Inclusion and Diversity
6 19 (3.97%) Legal
7 16 (3.35%) Banking
7 16 (3.35%) Telecoms
8 10 (2.09%) Organisational Skills
9 8 (1.67%) Games
10 7 (1.46%) Electronics
11 6 (1.26%) German Language
12 5 (1.05%) Manufacturing
12 5 (1.05%) Marketing
13 4 (0.84%) Back Office
13 4 (0.84%) Investment Banking
13 4 (0.84%) Multimedia
14 3 (0.63%) Advertising
15 2 (0.42%) Publishing
Libraries, Frameworks & Software Standards
1 14 (2.93%) ARM Templates
2 9 (1.88%) EDI
2 9 (1.88%) HTML
3 5 (1.05%) .NET
3 5 (1.05%) Oracle Fusion
3 5 (1.05%) REST
3 5 (1.05%) Web Services
4 4 (0.84%) XMPP
5 3 (0.63%) XML
6 2 (0.42%) EDIFACT
6 2 (0.42%) FIX Protocol
6 2 (0.42%) JSON
7 1 (0.21%) EJB
7 1 (0.21%) SAML
Miscellaneous
1 114 (23.85%) Video Conferencing
2 93 (19.46%) Wiki
3 37 (7.74%) Self-Motivation
4 29 (6.07%) Driving Licence
5 26 (5.44%) Onboarding
6 15 (3.14%) PKI
7 12 (2.51%) Management Information System
8 8 (1.67%) Data Centre
9 6 (1.26%) Smartphone
10 5 (1.05%) Blackberry
10 5 (1.05%) Client/Server
11 4 (0.84%) CMDB
11 4 (0.84%) EFT
11 4 (0.84%) Market Risk
12 3 (0.63%) CCTV
12 3 (0.63%) Product Ownership
13 2 (0.42%) BYOD
13 2 (0.42%) Data Structures
13 2 (0.42%) Digital Media
13 2 (0.42%) Digital Signage
Operating Systems
1 235 (49.16%) Windows
2 130 (27.20%) Windows 10
3 116 (24.27%) Android
4 46 (9.62%) Linux
5 39 (8.16%) Windows Server
6 23 (4.81%) Windows Server 2016
6 23 (4.81%) Windows Server 2019
7 16 (3.35%) Mac OS
8 14 (2.93%) Apple iOS
9 9 (1.88%) Windows NT
9 9 (1.88%) Windows Server 2012
10 7 (1.46%) Unix
11 6 (1.26%) AIX
11 6 (1.26%) Red Hat Enterprise Linux
12 5 (1.05%) CentOS
13 3 (0.63%) Windows 7
14 1 (0.21%) Debian
14 1 (0.21%) Mac OS X
14 1 (0.21%) Scientific Linux
14 1 (0.21%) Ubuntu
Processes & Methodologies
1 101 (21.13%) Computer Science
2 98 (20.50%) BCP
3 95 (19.87%) Business Continuity
4 94 (19.67%) Mobile Device Management
5 93 (19.46%) Application Virtualisation
5 93 (19.46%) Business Continuity Planning
5 93 (19.46%) Contract Negotiation
6 86 (17.99%) Problem-Solving
7 70 (14.64%) Customer Service
8 66 (13.81%) ITIL
9 33 (6.90%) Service Management
10 29 (6.07%) Business Intelligence
11 24 (5.02%) Stakeholder Management
12 23 (4.81%) Continuous Improvement
12 23 (4.81%) DevOps
13 22 (4.60%) Agile
13 22 (4.60%) ERP
14 21 (4.39%) Incident Management
15 19 (3.97%) Time Management
16 16 (3.35%) User Experience
Programming Languages
1 39 (8.16%) SQL
2 22 (4.60%) C#
3 19 (3.97%) PowerShell
4 15 (3.14%) VBScript
5 14 (2.93%) Bicep
5 14 (2.93%) VB
6 10 (2.09%) Python
7 4 (0.84%) Java
7 4 (0.84%) Perl
8 3 (0.63%) PHP
8 3 (0.63%) Shell Script
9 2 (0.42%) Bash
Qualifications
1 160 (33.47%) Degree
2 95 (19.87%) Computer Science Degree
3 94 (19.67%) Master's Degree
4 60 (12.55%) Security Cleared
5 40 (8.37%) DV Cleared
5 40 (8.37%) SC Cleared
6 19 (3.97%) ITIL Foundation Certificate
7 13 (2.72%) HNC
8 7 (1.46%) Microsoft Certification
9 5 (1.05%) HND
9 5 (1.05%) NVQ Level 3
10 4 (0.84%) A+ Certification
10 4 (0.84%) CIPD
10 4 (0.84%) DBS Check
11 3 (0.63%) Postgraduate
12 2 (0.42%) ITIL Certification
13 1 (0.21%) ACSA
13 1 (0.21%) ACSP
13 1 (0.21%) MBA
13 1 (0.21%) MOS
Quality Assurance & Compliance
1 14 (2.93%) SLA
2 13 (2.72%) GDPR
3 6 (1.26%) ISO/IEC 27001
4 4 (0.84%) PCI DSS
5 1 (0.21%) Data Quality
5 1 (0.21%) QA
System Software
1 187 (39.12%) Active Directory
2 93 (19.46%) Microsoft App-V
2 93 (19.46%) VMware ESXi
2 93 (19.46%) XenApp
2 93 (19.46%) XenDesktop
3 16 (3.35%) Virtual Desktop
4 15 (3.14%) Virtual Machines
5 10 (2.09%) VMware Infrastructure
6 9 (1.88%) Firmware
6 9 (1.88%) Hyper-V
7 3 (0.63%) vSphere
Systems Management
1 129 (26.99%) SCCM
2 93 (19.46%) AirWatch
3 25 (5.23%) Microsoft Intune
4 23 (4.81%) WSUS
5 15 (3.14%) Kubernetes
6 14 (2.93%) Active Directory Federation Services
6 14 (2.93%) SCOM
7 9 (1.88%) Sysprep
8 5 (1.05%) Jamf Pro
9 4 (0.84%) Autotask
9 4 (0.84%) Grafana
10 1 (0.21%) Packer
10 1 (0.21%) Terraform
Vendors
1 223 (46.65%) Microsoft
2 109 (22.80%) Cisco
3 101 (21.13%) Citrix
4 19 (3.97%) VMware
5 18 (3.77%) Oracle
6 12 (2.51%) Cognos
7 9 (1.88%) ServiceNow
8 7 (1.46%) Apple
9 6 (1.26%) Datto
10 5 (1.05%) Automation Anywhere
10 5 (1.05%) Blue Prism
10 5 (1.05%) iManage
10 5 (1.05%) Pega
10 5 (1.05%) Temenos
10 5 (1.05%) UiPath
10 5 (1.05%) Veeam
10 5 (1.05%) Virgin Media
11 4 (0.84%) Epicor
11 4 (0.84%) Splunk
12 3 (0.63%) Snow