The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Yorkshire region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 30 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 223 264 238
Rank change year-on-year
+41 -26
Permanent jobs citing Customer Engagement 6 2 31
As % of all permanent IT jobs located in Yorkshire 0.11% 0.029% 0.44%
As % of the Processes & Methodologies category 0.12% 0.032% 0.51%
Number of salaries quoted 5 1 21
Median salary £50,000 £42,500 £95,000
Median salary % change year-on-year
+17.64% -55.26%
UK excluding London median salary £50,000 £50,000 £52,500
% change year-on-year
- -4.76%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4947 6172 6048
As % of all permanent IT jobs located in Yorkshire 89.23% 89.48% 85.28%
Number of salaries quoted 4127 5038 4733
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £29,633 £28,000
10% offered a salary of more than £62,500 £55,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Yorkshire

Customer Engagement
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Yorkshire region.

Customer Engagement Salary Trend in Yorkshire

Customer Engagement
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Yorkshire region over the 3 months to 30 July 2016.

Customer Engagement Salary Histogram in Yorkshire

Customer Engagement
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Yorkshire region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +23 6 £50,000 +17.64%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in Yorkshire

For the 6 months to 30 July 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for Customer Engagement.

1 13 (48.15%) Finance
2 11 (40.74%) Management Information System
2 11 (40.74%) Data Management
2 11 (40.74%) .NET
3 10 (37.04%) ITIL
3 10 (37.04%) Problem Management
3 10 (37.04%) Time Management
4 9 (33.33%) Microsoft
5 8 (29.63%) LAN
5 8 (29.63%) WAN
5 8 (29.63%) NHS
5 8 (29.63%) Configuration Management
5 8 (29.63%) PRINCE2
5 8 (29.63%) MS Excel
5 8 (29.63%) Release Management
5 8 (29.63%) Incident Management
5 8 (29.63%) Change Management
5 8 (29.63%) Stakeholder Management
5 8 (29.63%) ITIL V3
6 7 (25.93%) SQL
7 6 (22.22%) B2B
7 6 (22.22%) Electronics
7 6 (22.22%) Relational Database
7 6 (22.22%) Telemarketing
8 5 (18.52%) SQL Server
9 4 (14.81%) Degree
9 4 (14.81%) Office 365
10 3 (11.11%) Marketing
10 3 (11.11%) Data Protection
10 3 (11.11%) Mobile App

Customer Engagement
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.41%) MS Exchange
1 2 (7.41%) SharePoint
1 2 (7.41%) Skype for Business
Applications
1 8 (29.63%) MS Excel
Cloud Services
1 4 (14.81%) Office 365
2 1 (3.70%) Microsoft Azure
Communications & Networking
1 8 (29.63%) LAN
1 8 (29.63%) WAN
Database & Business Intelligence
1 6 (22.22%) Relational Database
2 5 (18.52%) SQL Server
General
1 13 (48.15%) Finance
2 6 (22.22%) Electronics
3 3 (11.11%) Marketing
Job Titles
1 8 (29.63%) Infrastructure Manager
1 8 (29.63%) Infrastructure Operations Manager
1 8 (29.63%) Infrastructure Services Manager
1 8 (29.63%) IT Infrastructure Manager
1 8 (29.63%) IT Manager
1 8 (29.63%) IT Operations Manager
1 8 (29.63%) IT Services Manager
1 8 (29.63%) Operations Manager
1 8 (29.63%) Service Manager
1 8 (29.63%) Service Operations Manager
2 3 (11.11%) Database Manager
2 3 (11.11%) Database Marketing Manager
2 3 (11.11%) Marketing Database Manager
2 3 (11.11%) Marketing Manager
2 3 (11.11%) Technical Specialist
3 2 (7.41%) Analyst
3 2 (7.41%) Consultant
3 2 (7.41%) Relationships Manager
3 2 (7.41%) Systems Analyst
3 2 (7.41%) Windows Technical Consultant
Libraries, Frameworks & Software Standards
1 11 (40.74%) .NET
2 2 (7.41%) ASP.NET
2 2 (7.41%) ASP.NET MVC
3 1 (3.70%) REST
3 1 (3.70%) Web Services
Miscellaneous
1 11 (40.74%) Management Information System
2 8 (29.63%) NHS
3 3 (11.11%) Mobile App
4 2 (7.41%) Data Centre
Operating Systems
1 2 (7.41%) Windows
1 2 (7.41%) Windows Server
1 2 (7.41%) Windows Server 2008
1 2 (7.41%) Windows Server 2012
Processes & Methodologies
1 11 (40.74%) Data Management
2 10 (37.04%) ITIL
2 10 (37.04%) Problem Management
2 10 (37.04%) Time Management
3 8 (29.63%) Change Management
3 8 (29.63%) Configuration Management
3 8 (29.63%) Incident Management
3 8 (29.63%) ITIL V3
3 8 (29.63%) PRINCE2
3 8 (29.63%) Release Management
3 8 (29.63%) Stakeholder Management
4 6 (22.22%) B2B
4 6 (22.22%) Telemarketing
5 3 (11.11%) Data Protection
5 3 (11.11%) Email Marketing
5 3 (11.11%) OO
5 3 (11.11%) SOLID
6 2 (7.41%) Change Control
6 2 (7.41%) Desktop Virtualisation
6 2 (7.41%) Root Cause Analysis
Programming Languages
1 7 (25.93%) SQL
2 3 (11.11%) C#
2 3 (11.11%) Java
3 1 (3.70%) VB.NET
Qualifications
1 4 (14.81%) Degree
2 2 (7.41%) Cisco Certification
2 2 (7.41%) MCP
2 2 (7.41%) MCSE
2 2 (7.41%) Microsoft Certification
Quality Assurance & Compliance
1 2 (7.41%) Data Quality
1 2 (7.41%) SLA
System Software
1 2 (7.41%) Active Directory
1 2 (7.41%) VMware Infrastructure
1 2 (7.41%) XenServer
Systems Management
1 2 (7.41%) Microsoft Data Protection Manager
1 2 (7.41%) Nagios
1 2 (7.41%) Opsview
1 2 (7.41%) SCCM
1 2 (7.41%) SCOM
1 2 (7.41%) SmoothWall
Vendors
1 9 (33.33%) Microsoft
2 2 (7.41%) Apple
2 2 (7.41%) Cisco
2 2 (7.41%) CommVault
2 2 (7.41%) SolarWinds
2 2 (7.41%) Veeam
2 2 (7.41%) VMware
3 1 (3.70%) IBM
3 1 (3.70%) MuleSoft
North Yorkshire
onezeero.
Salary: £38000 - £45000 per annum + bens
Posted: Yesterday