The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 246 253 215
Rank change year-on-year
+7 -38
Permanent jobs citing Customer Engagement 3 8 3
As % of all permanent IT jobs located in Yorkshire 0.045% 0.11% 0.057%
As % of the Processes & Methodologies category 0.051% 0.14% 0.067%
Number of salaries quoted 3 3 3
Average salary £50,000 £75,000 £37,500
Average salary % change year-on-year
-33.33% +100.00%
UK excluding London average salary £45,000 £45,500 £44,000
% change year-on-year
-1.09% +3.40%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
5903 5924 4510
As % of all permanent IT jobs located in Yorkshire 88.49% 82.83% 85.61%
Number of salaries quoted 4829 4598 3547
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £30,000 £27,500 £27,000
10% offered a salary of more than £60,000 £57,000 £55,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Customer Engagement
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Yorkshire

Customer Engagement
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Yorkshire region.

Customer Engagement Salary Trend in Yorkshire

Customer Engagement
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Yorkshire region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +10 3 £50,000 -33.33% 1
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in Yorkshire

For the 6 months to 4 September 2015, IT jobs across the Yorkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 3 (37.50%) ITIL
1 3 (37.50%) Project Management
1 3 (37.50%) Service Delivery
2 2 (25.00%) CMS
2 2 (25.00%) Firewall
2 2 (25.00%) Salesforce.com
2 2 (25.00%) SAP
2 2 (25.00%) CRM
2 2 (25.00%) E-Commerce
2 2 (25.00%) ERP
2 2 (25.00%) LAN
2 2 (25.00%) WAN
2 2 (25.00%) Cisco
2 2 (25.00%) CCNP
2 2 (25.00%) CCNA
2 2 (25.00%) CCDP
2 2 (25.00%) Cisco Certification
2 2 (25.00%) Data Management
2 2 (25.00%) Google
2 2 (25.00%) SAP Business One
2 2 (25.00%) Magento
2 2 (25.00%) Analytics
2 2 (25.00%) Cyber Security
2 2 (25.00%) Remedy
3 1 (12.50%) Agile Software Development
3 1 (12.50%) Opscode Chef
3 1 (12.50%) Business Continuity Planning
3 1 (12.50%) DevOps
3 1 (12.50%) Continuous Delivery
3 1 (12.50%) SDLC

Customer Engagement
Top Related IT Skills in Yorkshire by Category

For the 6 months to 4 September 2015, IT jobs across the Yorkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (25.00%) CMS
Business Applications
1 2 (25.00%) SAP Business One
1 2 (25.00%) Magento
Communications & Networking
1 2 (25.00%) LAN
1 2 (25.00%) WAN
1 2 (25.00%) Firewall
General
1 1 (12.50%) Telecoms
1 1 (12.50%) Finance
1 1 (12.50%) Legal
Job Titles
1 2 (25.00%) Architect
1 2 (25.00%) Network Support
1 2 (25.00%) Network Architect
1 2 (25.00%) Head of Technology
2 1 (12.50%) Head of Operations
2 1 (12.50%) Agile Business Analyst
2 1 (12.50%) Technical Business Analyst
2 1 (12.50%) Head of IT
2 1 (12.50%) Project Manager
2 1 (12.50%) Business Analyst
2 1 (12.50%) Analyst
2 1 (12.50%) Technical Analyst
Libraries, Frameworks & Software Standards
1 1 (12.50%) .NET
1 1 (12.50%) ASP.NET
1 1 (12.50%) XML
1 1 (12.50%) XSLT
Miscellaneous
1 1 (12.50%) Management Information System
Operating Systems
1 1 (12.50%) Linux
1 1 (12.50%) Red Hat Enterprise Linux
Processes & Methodologies
1 3 (37.50%) ITIL
1 3 (37.50%) Service Delivery
1 3 (37.50%) Project Management
2 2 (25.00%) CRM
2 2 (25.00%) E-Commerce
2 2 (25.00%) ERP
2 2 (25.00%) Data Management
2 2 (25.00%) Analytics
2 2 (25.00%) Cyber Security
3 1 (12.50%) Business Continuity Planning
3 1 (12.50%) DevOps
3 1 (12.50%) Continuous Delivery
3 1 (12.50%) SDLC
3 1 (12.50%) Systems Analysis
3 1 (12.50%) Open Source
3 1 (12.50%) Portfolio Management
3 1 (12.50%) Continuous Improvement
3 1 (12.50%) PRINCE2
3 1 (12.50%) Disaster Recovery
3 1 (12.50%) Stakeholder Management
Programming Languages
1 1 (12.50%) C#
1 1 (12.50%) PHP
1 1 (12.50%) Python
Qualifications
1 2 (25.00%) CCNP
1 2 (25.00%) CCNA
1 2 (25.00%) CCDP
1 2 (25.00%) Cisco Certification
2 1 (12.50%) PRINCE2 Certification
Systems Management
1 1 (12.50%) Nagios
1 1 (12.50%) Puppet
1 1 (12.50%) Opscode Chef
Vendors
1 2 (25.00%) Salesforce.com
1 2 (25.00%) Remedy
1 2 (25.00%) Google
1 2 (25.00%) SAP
1 2 (25.00%) Cisco
2 1 (12.50%) Red Hat
2 1 (12.50%) Splunk
Halifax, West Yorkshire
4it Recruitment Ltd
Salary: From £38,000 to £45,000 per annum Free Parking + Benefits
Posted: 2 days ago