The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Yorkshire region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 211 251 252
Rank change year-on-year
+40 +1
Permanent jobs citing Customer Engagement 17 9 25
As % of all permanent IT jobs located in Yorkshire 0.30% 0.13% 0.33%
As % of the Processes & Methodologies category 0.34% 0.15% 0.39%
Number of salaries quoted 14 9 22
Median salary £41,500 £45,000 £76,250
Median salary % change year-on-year
-7.77% -40.98%
90% offered a salary of more than £34,000 £44,500 £44,100
10% offered a salary of more than £50,000 £56,000 £95,000
UK excluding London median salary £50,000 £45,000 £52,500
% change year-on-year
+11.11% -14.28%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
5069 6040 6406
As % of all permanent IT jobs located in Yorkshire 88.79% 89.95% 85.56%
Number of salaries quoted 4140 4872 4997
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £65,000 £55,000 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Yorkshire

Customer Engagement
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Yorkshire region.

Customer Engagement Salary Trend in Yorkshire

Customer Engagement
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Yorkshire region over the 3 months to 30 September 2016.

Customer Engagement Salary Histogram in Yorkshire

Customer Engagement
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Yorkshire region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +30 11 £36,250 -19.44% 1
North Yorkshire - 5 £41,500 -
South Yorkshire - 1 £22,500 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in Yorkshire

For the 6 months to 30 September 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for Customer Engagement.

1 7 (30.43%) Microsoft
1 7 (30.43%) Cisco
1 7 (30.43%) Degree
2 5 (21.74%) Business Analysis
2 5 (21.74%) Cisco IOS
2 5 (21.74%) MS Excel
2 5 (21.74%) SNMP
3 4 (17.39%) ITIL
3 4 (17.39%) Product Management
3 4 (17.39%) Relational Database
3 4 (17.39%) Presales
4 3 (13.04%) Data Centre
4 3 (13.04%) Office 365
4 3 (13.04%) Mobile App
4 3 (13.04%) SOLID
4 3 (13.04%) Problem Management
4 3 (13.04%) Telemarketing
4 3 (13.04%) SCCM
4 3 (13.04%) VMware Infrastructure
4 3 (13.04%) Electronics
4 3 (13.04%) VMware
4 3 (13.04%) OO
4 3 (13.04%) B2B
4 3 (13.04%) C#
4 3 (13.04%) Java
4 3 (13.04%) SQL
4 3 (13.04%) .NET
5 2 (8.70%) SharePoint
5 2 (8.70%) MS Exchange
5 2 (8.70%) Active Directory

Customer Engagement
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) MS Exchange
1 2 (8.70%) SharePoint
1 2 (8.70%) Skype for Business
Applications
1 5 (21.74%) MS Excel
Cloud Services
1 3 (13.04%) Office 365
2 1 (4.35%) Microsoft Azure
Communications & Networking
1 5 (21.74%) Cisco IOS
1 5 (21.74%) SNMP
2 1 (4.35%) Skype
Database & Business Intelligence
1 4 (17.39%) Relational Database
2 2 (8.70%) SQL Server
3 1 (4.35%) RDBMS
General
1 3 (13.04%) Electronics
2 2 (8.70%) Law
3 1 (4.35%) Finance
Job Titles
1 5 (21.74%) Analyst
1 5 (21.74%) Customer Analyst
1 5 (21.74%) Product Manager
2 4 (17.39%) Technical Manager
2 4 (17.39%) Technical Product Manager
3 3 (13.04%) Business Analyst
3 3 (13.04%) Consultant
3 3 (13.04%) Technical Specialist
4 2 (8.70%) Active Directory Consultant
4 2 (8.70%) Business IT Analyst
4 2 (8.70%) IT Analyst
4 2 (8.70%) Lync Consultant
4 2 (8.70%) Operations Consultant
4 2 (8.70%) SCCM Consultant
4 2 (8.70%) Technical Consultant
4 2 (8.70%) Windows Consultant
4 2 (8.70%) Windows Technical Consultant
5 1 (4.35%) 2nd Line Desktop Support
5 1 (4.35%) Senior Integration Architect
5 1 (4.35%) Support Officer
Libraries, Frameworks & Software Standards
1 3 (13.04%) .NET
2 2 (8.70%) ASP.NET
2 2 (8.70%) ASP.NET MVC
3 1 (4.35%) REST
3 1 (4.35%) Web Services
Miscellaneous
1 3 (13.04%) Data Centre
1 3 (13.04%) Mobile App
2 2 (8.70%) Analytical Skills
Operating Systems
1 2 (8.70%) Windows
1 2 (8.70%) Windows Server
1 2 (8.70%) Windows Server 2008
1 2 (8.70%) Windows Server 2012
Processes & Methodologies
1 5 (21.74%) Business Analysis
2 4 (17.39%) ITIL
2 4 (17.39%) Presales
2 4 (17.39%) Product Management
3 3 (13.04%) B2B
3 3 (13.04%) OO
3 3 (13.04%) Problem Management
3 3 (13.04%) SOLID
3 3 (13.04%) Telemarketing
4 2 (8.70%) Agile Software Development
4 2 (8.70%) Change Control
4 2 (8.70%) Desktop Virtualisation
4 2 (8.70%) Kalman Filter
4 2 (8.70%) Mentoring
4 2 (8.70%) Mobile Device Management
4 2 (8.70%) MVC
4 2 (8.70%) Root Cause Analysis
4 2 (8.70%) Supplier Management
4 2 (8.70%) Waterfall
5 1 (4.35%) Continuous Improvement
Programming Languages
1 3 (13.04%) C#
1 3 (13.04%) Java
1 3 (13.04%) SQL
2 1 (4.35%) VB.NET
Qualifications
1 7 (30.43%) Degree
2 2 (8.70%) Cisco Certification
2 2 (8.70%) MCP
2 2 (8.70%) MCSE
2 2 (8.70%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.35%) SLA
System Software
1 3 (13.04%) VMware Infrastructure
2 2 (8.70%) Active Directory
2 2 (8.70%) XenServer
Systems Management
1 3 (13.04%) SCCM
2 2 (8.70%) Microsoft Data Protection Manager
2 2 (8.70%) Nagios
2 2 (8.70%) Opsview
2 2 (8.70%) SCOM
2 2 (8.70%) SmoothWall
3 1 (4.35%) McAfee ePO
3 1 (4.35%) Microsoft Intune
Vendors
1 7 (30.43%) Cisco
1 7 (30.43%) Microsoft
2 3 (13.04%) VMware
3 2 (8.70%) Apple
3 2 (8.70%) CommVault
3 2 (8.70%) SolarWinds
3 2 (8.70%) Veeam
4 1 (4.35%) IBM
4 1 (4.35%) Intel Security
4 1 (4.35%) MuleSoft
4 1 (4.35%) Oracle
Leeds, West Yorkshire
Spring Technology
Salary: £30000.00 - £40000.00 per annum + Bonus + Benefits
Posted: 10 hours ago