The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 245 214 217
Rank change year-on-year
-31 +3
Permanent jobs citing Customer Engagement 8 4 4
As % of all permanent IT jobs located in Yorkshire 0.11% 0.074% 0.069%
As % of the Processes & Methodologies category 0.14% 0.089% 0.088%
Number of salaries quoted 3 4 4
Average salary £75,000 £37,500 £51,563
Average salary % change year-on-year
+100.00% -27.27%
UK excluding London average salary £45,500 £44,000 £53,750
% change year-on-year
+3.40% -18.13%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
5746 4506 4569
As % of all permanent IT jobs located in Yorkshire 80.05% 83.11% 78.75%
Number of salaries quoted 4441 3532 3751
Average salary £40,000 £37,500 £37,000
Average salary % change year-on-year
+6.66% +1.35%
90% offered a salary of more than £27,500 £26,500 £25,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Customer Engagement
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Yorkshire

Customer Engagement
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Yorkshire region.

Customer Engagement Salary Trend in Yorkshire

Customer Engagement
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Yorkshire region over the 3 months to 27 August 2014.

Customer Engagement Salary Histogram in Yorkshire

Customer Engagement
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Yorkshire region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Yorkshire - 6 £50,000 -
West Yorkshire -25 2 £75,000 +100.00%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in Yorkshire

For the 6 months to 27 August 2014, IT jobs across the Yorkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 7 (63.64%) PRINCE2
1 7 (63.64%) Project Management
2 6 (54.55%) Marketing
3 5 (45.45%) Time Management
3 5 (45.45%) PRINCE2 Practitioner
4 4 (36.36%) Finance
4 4 (36.36%) Enterprise Architecture
5 2 (18.18%) TickIT
5 2 (18.18%) MBCS
5 2 (18.18%) Business Analysis
5 2 (18.18%) Retail
5 2 (18.18%) Zachman Framework
5 2 (18.18%) TOGAF
5 2 (18.18%) UML
5 2 (18.18%) MS Excel
5 2 (18.18%) Data Warehouse
5 2 (18.18%) .NET
5 2 (18.18%) Oracle
5 2 (18.18%) SQL Server
5 2 (18.18%) ITIL
5 2 (18.18%) N-Tier
5 2 (18.18%) SOA
5 2 (18.18%) ISO 9001
5 2 (18.18%) ISEB
5 2 (18.18%) Six Sigma
5 2 (18.18%) Chartered Engineer
5 2 (18.18%) Portfolio Management
5 2 (18.18%) User Acceptance Testing
6 1 (9.09%) Customer Insight
6 1 (9.09%) Degree

Customer Engagement
Top Related IT Skills in Yorkshire by Category

For the 6 months to 27 August 2014, IT jobs across the Yorkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 2 (18.18%) MS Excel
Database & Business Intelligence
1 2 (18.18%) SQL Server
1 2 (18.18%) Data Warehouse
2 1 (9.09%) SQL Server Reporting Services
General
1 6 (54.55%) Marketing
2 4 (36.36%) Finance
3 2 (18.18%) Retail
Job Titles
1 5 (45.45%) Project Manager
2 3 (27.27%) Architect
3 2 (18.18%) Lead Architect
3 2 (18.18%) Solutions Architect
4 1 (9.09%) .NET Architect
4 1 (9.09%) Engagement Manager
4 1 (9.09%) Technical Architect
4 1 (9.09%) User Experience Manager
4 1 (9.09%) Lead Solutions Architect
Libraries, Frameworks & Software Standards
1 2 (18.18%) .NET
2 1 (9.09%) WCF
2 1 (9.09%) Silverlight
Miscellaneous
1 2 (18.18%) N-Tier
2 1 (9.09%) Blog
Processes & Methodologies
1 7 (63.64%) PRINCE2
1 7 (63.64%) Project Management
2 5 (45.45%) Time Management
3 4 (36.36%) Enterprise Architecture
4 2 (18.18%) User Acceptance Testing
4 2 (18.18%) Portfolio Management
4 2 (18.18%) ITIL
4 2 (18.18%) Zachman Framework
4 2 (18.18%) TOGAF
4 2 (18.18%) Business Analysis
4 2 (18.18%) UML
4 2 (18.18%) SOA
4 2 (18.18%) Six Sigma
5 1 (9.09%) E-Commerce
5 1 (9.09%) Agile Software Development
5 1 (9.09%) Customer Insight
Programming Languages
1 1 (9.09%) C#
1 1 (9.09%) SQL
Qualifications
1 5 (45.45%) PRINCE2 Practitioner
2 2 (18.18%) Chartered Engineer
2 2 (18.18%) ISEB
2 2 (18.18%) MBCS
3 1 (9.09%) Degree
Quality Assurance & Compliance
1 2 (18.18%) ISO 9001
1 2 (18.18%) TickIT
Vendors
1 2 (18.18%) Oracle
2 1 (9.09%) Microsoft