The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 249 243 218
Rank change year-on-year
-6 -25
Permanent jobs citing Customer Engagement 2 8 4
As % of all permanent IT jobs located in Yorkshire 0.029% 0.11% 0.076%
As % of the Processes & Methodologies category 0.033% 0.14% 0.090%
Number of salaries quoted 1 3 4
Average salary £42,500 £75,000 £37,500
Average salary % change year-on-year
-43.33% +100.00%
UK excluding London average salary £50,000 £50,000 £40,000
% change year-on-year
- +25.00%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
6040 5846 4441
As % of all permanent IT jobs located in Yorkshire 87.59% 82.80% 83.84%
Number of salaries quoted 4937 4596 3419
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £30,000 £28,500 £26,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £44,500 £42,500 £41,000
% change year-on-year
+4.70% +3.65%

Customer Engagement
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Yorkshire

Customer Engagement
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Yorkshire region.

Customer Engagement Salary Trend in Yorkshire

Customer Engagement
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Yorkshire region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +12 2 £42,500 -43.33%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in Yorkshire

For the 6 months to 28 July 2015, IT jobs across the Yorkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 3 (37.50%) SQL
1 3 (37.50%) J2EE
1 3 (37.50%) MySQL
1 3 (37.50%) Oracle
1 3 (37.50%) ITIL
1 3 (37.50%) Java
1 3 (37.50%) Service Delivery
1 3 (37.50%) Data Management
2 2 (25.00%) Cyber Security
2 2 (25.00%) Firewall
2 2 (25.00%) LAN
2 2 (25.00%) WAN
2 2 (25.00%) Cisco
2 2 (25.00%) CCNP
2 2 (25.00%) CCNA
2 2 (25.00%) CCDP
2 2 (25.00%) Cisco Certification
3 1 (12.50%) PRINCE2 Certification
3 1 (12.50%) Red Hat
3 1 (12.50%) Nagios
3 1 (12.50%) Project Management
3 1 (12.50%) PRINCE2
3 1 (12.50%) Linux
3 1 (12.50%) Python
3 1 (12.50%) PHP
3 1 (12.50%) Service Management
3 1 (12.50%) Management Information System
3 1 (12.50%) Telecoms
3 1 (12.50%) Finance
3 1 (12.50%) Legal

Customer Engagement
Top Related IT Skills in Yorkshire by Category

For the 6 months to 28 July 2015, IT jobs across the Yorkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Communications & Networking
1 2 (25.00%) Firewall
1 2 (25.00%) LAN
1 2 (25.00%) WAN
Database & Business Intelligence
1 3 (37.50%) MySQL
General
1 1 (12.50%) Telecoms
1 1 (12.50%) Finance
1 1 (12.50%) Legal
Job Titles
1 3 (37.50%) Analyst
1 3 (37.50%) Support Analyst
1 3 (37.50%) Applications Support
1 3 (37.50%) Applications Support Analyst
2 2 (25.00%) Network Support
2 2 (25.00%) Network Architect
2 2 (25.00%) Architect
3 1 (12.50%) Project Manager
3 1 (12.50%) Head of IT
3 1 (12.50%) Head of Operations
Libraries, Frameworks & Software Standards
1 3 (37.50%) J2EE
Miscellaneous
1 1 (12.50%) Management Information System
Operating Systems
1 1 (12.50%) Linux
1 1 (12.50%) Red Hat Enterprise Linux
Processes & Methodologies
1 3 (37.50%) ITIL
1 3 (37.50%) Service Delivery
1 3 (37.50%) Data Management
2 2 (25.00%) Cyber Security
3 1 (12.50%) Project Management
3 1 (12.50%) PRINCE2
3 1 (12.50%) Service Management
3 1 (12.50%) Stakeholder Management
3 1 (12.50%) Business Continuity
3 1 (12.50%) Disaster Recovery
3 1 (12.50%) Business Continuity Planning
3 1 (12.50%) DevOps
3 1 (12.50%) Continuous Delivery
3 1 (12.50%) Systems Analysis
3 1 (12.50%) Open Source
3 1 (12.50%) Portfolio Management
3 1 (12.50%) Continuous Improvement
Programming Languages
1 3 (37.50%) SQL
1 3 (37.50%) Java
2 1 (12.50%) Python
2 1 (12.50%) PHP
Qualifications
1 2 (25.00%) CCNP
1 2 (25.00%) CCNA
1 2 (25.00%) CCDP
1 2 (25.00%) Cisco Certification
2 1 (12.50%) PRINCE2 Certification
Systems Management
1 1 (12.50%) Nagios
1 1 (12.50%) Opscode Chef
1 1 (12.50%) Puppet
Vendors
1 3 (37.50%) Oracle
2 2 (25.00%) Cisco
3 1 (12.50%) Red Hat
3 1 (12.50%) Splunk