The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 244 240 219
Rank change year-on-year
-4 -21
Permanent jobs citing Customer Engagement 16 3 12
As % of all permanent IT jobs located in Yorkshire 0.23% 0.048% 0.20%
As % of the Processes & Methodologies category 0.26% 0.058% 0.25%
Number of salaries quoted 13 3 12
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £32,500 £37,500 £22,000
10% offered a salary of more than £60,000 £45,100 £66,137
UK excluding London average salary £50,000 £50,000 £45,000
% change year-on-year
- +11.11%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
6061 5181 4896
As % of all permanent IT jobs located in Yorkshire 85.84% 83.55% 79.74%
Number of salaries quoted 4920 3991 4075
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £57,500 £52,500 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Yorkshire

Customer Engagement
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Yorkshire region.

Customer Engagement Salary Trend in Yorkshire

Customer Engagement
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Yorkshire region over the 3 months to 24 December 2014.

Customer Engagement Salary Histogram in Yorkshire

Customer Engagement
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Yorkshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Yorkshire -4 15 £40,000 +6.66%
West Yorkshire +4 4 £60,000 +27.65%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in Yorkshire

For the 6 months to 24 December 2014, IT jobs across the Yorkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 8 (44.44%) SQL Server
1 8 (44.44%) MS Excel
1 8 (44.44%) Microsoft
2 5 (27.78%) Finance
3 4 (22.22%) VBA
3 4 (22.22%) PRINCE2
3 4 (22.22%) SharePoint
3 4 (22.22%) Data Warehouse
3 4 (22.22%) ETL
3 4 (22.22%) Business Intelligence
3 4 (22.22%) Project Management
3 4 (22.22%) Management Information System
3 4 (22.22%) Xcode
3 4 (22.22%) Objective-C
3 4 (22.22%) SQL Server Reporting Services
3 4 (22.22%) Data Analysis
3 4 (22.22%) Dynamics AX
3 4 (22.22%) SQL Server Integration Services
3 4 (22.22%) SQL Server Analysis Services
3 4 (22.22%) Android
3 4 (22.22%) SQL Server 2008
3 4 (22.22%) Apple iOS
3 4 (22.22%) PowerPivot
3 4 (22.22%) SQL Server 2012
3 4 (22.22%) Android Development
3 4 (22.22%) iOS Development
4 3 (16.67%) CRM
4 3 (16.67%) E-Commerce
4 3 (16.67%) ERP
4 3 (16.67%) Microsoft Certification

Customer Engagement
Top Related IT Skills in Yorkshire by Category

For the 6 months to 24 December 2014, IT jobs across the Yorkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 4 (22.22%) SharePoint
2 1 (5.56%) BizTalk Server
2 1 (5.56%) SharePoint Server
Applications
1 8 (44.44%) MS Excel
2 4 (22.22%) PowerPivot
Business Applications
1 4 (22.22%) Dynamics AX
2 3 (16.67%) Dynamics CRM
Cloud Services
1 3 (16.67%) Office 365
Database & Business Intelligence
1 8 (44.44%) SQL Server
2 4 (22.22%) Data Warehouse
2 4 (22.22%) SQL Server Reporting Services
2 4 (22.22%) SQL Server Integration Services
2 4 (22.22%) SQL Server Analysis Services
2 4 (22.22%) SQL Server 2008
2 4 (22.22%) SQL Server 2012
Development Applications
1 4 (22.22%) Xcode
2 2 (11.11%) JIRA
3 1 (5.56%) Visual Studio
General
1 5 (27.78%) Finance
2 3 (16.67%) Manufacturing
2 3 (16.67%) Retail
3 2 (11.11%) Telecoms
4 1 (5.56%) Marketing
Job Titles
1 5 (27.78%) Developer
2 4 (22.22%) Analyst
2 4 (22.22%) Report Analyst
2 4 (22.22%) Data Analyst
2 4 (22.22%) iOS Developer
3 3 (16.67%) Dynamics AX Consultant
3 3 (16.67%) Microsoft Consultant
3 3 (16.67%) Consultant
4 2 (11.11%) Operations Manager
4 2 (11.11%) Product Owner
5 1 (5.56%) Dynamics AX Developer
5 1 (5.56%) User Experience Manager
5 1 (5.56%) Project Manager
5 1 (5.56%) Microsoft Developer
5 1 (5.56%) MI Analyst
5 1 (5.56%) Engagement Manager
Libraries, Frameworks & Software Standards
1 2 (11.11%) HTML
2 1 (5.56%) .NET
2 1 (5.56%) Web Services
Miscellaneous
1 4 (22.22%) Management Information System
2 1 (5.56%) User Experience
2 1 (5.56%) Analytical Skills
Operating Systems
1 4 (22.22%) Android
1 4 (22.22%) Apple iOS
Processes & Methodologies
1 4 (22.22%) PRINCE2
1 4 (22.22%) Project Management
1 4 (22.22%) ETL
1 4 (22.22%) Business Intelligence
1 4 (22.22%) Data Analysis
1 4 (22.22%) Android Development
1 4 (22.22%) iOS Development
2 3 (16.67%) Agile Software Development
2 3 (16.67%) Coaching
2 3 (16.67%) PRINCE
2 3 (16.67%) Service Management
2 3 (16.67%) GAP Analysis
2 3 (16.67%) CRM
2 3 (16.67%) E-Commerce
2 3 (16.67%) ERP
3 2 (11.11%) Performance Management
3 2 (11.11%) Waterfall
3 2 (11.11%) Continuous Improvement
3 2 (11.11%) User Stories
4 1 (5.56%) Mentoring
Programming Languages
1 4 (22.22%) VBA
1 4 (22.22%) Objective-C
Qualifications
1 3 (16.67%) Microsoft Certification
1 3 (16.67%) ACCA
1 3 (16.67%) CIPFA
1 3 (16.67%) CIMA
1 3 (16.67%) ICAEW
2 1 (5.56%) Degree
2 1 (5.56%) PRINCE2 Practitioner
Vendors
1 8 (44.44%) Microsoft
2 2 (11.11%) HP
3 1 (5.56%) Cognizant