Support Specialist Jobs in the West Midlands

Support Specialist
England > West Midlands

The median Support Specialist salary in the West Midlands is £32,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 215 267 283
Rank change year-on-year +52 +16 -61
Permanent jobs requiring a Support Specialist 35 10 8
As % of all permanent jobs advertised in the West Midlands 0.48% 0.15% 0.11%
As % of the Job Titles category 0.51% 0.16% 0.12%
Number of salaries quoted 34 9 7
10th Percentile £29,650 £36,186 £25,150
25th Percentile £31,250 £49,950 £30,125
Median annual salary (50th Percentile) £32,500 £50,000 £36,000
Median % change year-on-year -35.00% +38.89% +37.14%
75th Percentile £42,000 - £42,875
90th Percentile £48,750 £50,370 £47,200
England median annual salary £40,000 £46,000 £40,000
% change year-on-year -13.04% +15.00% +9.59%

All Permanent IT Job Vacancies
West Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 6,800 6,065 6,843
% of permanent jobs with a recognized job title 94.04% 90.05% 94.70%
Number of salaries quoted 5,148 3,375 4,753
10th Percentile £26,250 £29,850 £30,000
25th Percentile £35,000 £38,966 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.82%
75th Percentile £63,313 £67,500 £65,000
90th Percentile £77,500 £78,750 £78,750
England median annual salary £53,500 £60,899 £60,000
% change year-on-year -12.15% +1.50% +9.09%

Support Specialist
Job Vacancy Trend in the West Midlands

Job postings that featured Support Specialist in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Support Specialist in the West Midlands

Support Specialist
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Support Specialist in the West Midlands.

Salary trend for Support Specialist in the West Midlands

Support Specialist
Salary Histogram in the West Midlands

Salary distribution for jobs citing Support Specialist in the West Midlands over the 6 months to 26 April 2024.

Salary histogram for Support Specialist in the West Midlands

Support Specialist
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the West Midlands region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham +9 12 £47,500 +35.71%
Staffordshire -1 12 £32,500 - 3
Warwickshire +55 4 £27,500 -45.00% 1
Worcestershire -18 1 £33,500 -26.00% 1
Support Specialist
England

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 26 April 2024, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Support Specialist in the job title.

1 26 (74.29%) Microsoft
2 23 (65.71%) Windows
3 22 (62.86%) Social Skills
4 18 (51.43%) Self-Motivation
5 15 (42.86%) Microsoft Office
6 14 (40.00%) Android
7 13 (37.14%) Time Management
8 12 (34.29%) Video Conferencing
8 12 (34.29%) Skype
8 12 (34.29%) Windows 10
8 12 (34.29%) Apple iOS
8 12 (34.29%) Skype for Business
8 12 (34.29%) Continuous Improvement
8 12 (34.29%) Law
8 12 (34.29%) Stakeholder Management
8 12 (34.29%) Inventory Management
9 11 (31.43%) Problem-Solving
10 10 (28.57%) Microsoft 365
10 10 (28.57%) Active Directory
11 9 (25.71%) SharePoint
11 9 (25.71%) Analytical Skills
12 7 (20.00%) SQL Server
12 7 (20.00%) Business Intelligence
13 6 (17.14%) Performance Tuning
13 6 (17.14%) Power Platform
13 6 (17.14%) Project Delivery
13 6 (17.14%) Power BI
14 5 (14.29%) SQL
15 4 (11.43%) Microsoft Exchange
15 4 (11.43%) Customer Service

Support Specialist Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (34.29%) Skype for Business
2 9 (25.71%) SharePoint
3 4 (11.43%) Microsoft Exchange
Applications
1 15 (42.86%) Microsoft Office
Cloud Services
1 10 (28.57%) Microsoft 365
2 6 (17.14%) Power Platform
3 1 (2.86%) SaaS
Communications & Networking
1 12 (34.29%) Skype
2 1 (2.86%) WAN
Database & Business Intelligence
1 7 (20.00%) SQL Server
2 6 (17.14%) Power BI
General
1 22 (62.86%) Social Skills
2 12 (34.29%) Law
3 9 (25.71%) Analytical Skills
4 1 (2.86%) Back Office
4 1 (2.86%) Front Office
4 1 (2.86%) Manufacturing
Miscellaneous
1 18 (51.43%) Self-Motivation
2 12 (34.29%) Video Conferencing
3 3 (8.57%) Smartphone
4 1 (2.86%) Derivative
4 1 (2.86%) IoT
Operating Systems
1 23 (65.71%) Windows
2 14 (40.00%) Android
3 12 (34.29%) Apple iOS
3 12 (34.29%) Windows 10
4 1 (2.86%) CentOS
4 1 (2.86%) Debian
4 1 (2.86%) Linux
4 1 (2.86%) Mac OS
4 1 (2.86%) Red Hat Enterprise Linux
4 1 (2.86%) Scientific Linux
4 1 (2.86%) Ubuntu
Processes & Methodologies
1 13 (37.14%) Time Management
2 12 (34.29%) Continuous Improvement
2 12 (34.29%) Inventory Management
2 12 (34.29%) Stakeholder Management
3 11 (31.43%) Problem-Solving
4 7 (20.00%) Business Intelligence
5 6 (17.14%) Performance Tuning
5 6 (17.14%) Project Delivery
6 4 (11.43%) Customer Service
7 2 (5.71%) Customer Experience
7 2 (5.71%) Logistics
8 1 (2.86%) Collaborative Culture
8 1 (2.86%) ITIL
8 1 (2.86%) Line Management
8 1 (2.86%) Mathematics
8 1 (2.86%) Network Virtualisation
8 1 (2.86%) Proactive Monitoring
8 1 (2.86%) Project Management
8 1 (2.86%) Root Cause Analysis
8 1 (2.86%) Ticket Management
Programming Languages
1 5 (14.29%) SQL
2 1 (2.86%) PowerShell
2 1 (2.86%) VBScript
Qualifications
1 3 (8.57%) Microsoft Certification
2 2 (5.71%) Degree
System Software
1 10 (28.57%) Active Directory
2 3 (8.57%) vSphere
3 1 (2.86%) Hyper-V
Vendors
1 26 (74.29%) Microsoft
2 3 (8.57%) VMware