The table below looks at the statistics for SLA skills in IT jobs advertised for the Wiltshire region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 6 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
6 May 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 44 43 47
Rank change year-on-year
-1 +4
Permanent jobs citing SLA 49 52 48
As % of all permanent IT jobs located in Wiltshire 4.85% 4.77% 4.71%
As % of the Quality Assurance & Compliance category 41.53% 44.44% 28.74%
Number of salaries quoted 48 32 46
Median salary £29,750 £35,000 £31,250
Median salary % change year-on-year
-15.00% +12.00%
90% offered a salary of more than £22,500 £22,500 £21,750
10% offered a salary of more than £55,500 £50,900 £51,250
UK excluding London median salary £35,000 £35,000 £32,500
% change year-on-year
- +7.69%
SLA
South West

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Wiltshire region.

Quality Assurance & Compliance Category
Wiltshire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
118 117 167
As % of all permanent IT jobs located in Wiltshire 11.67% 10.72% 16.37%
Number of salaries quoted 106 76 125
Median salary £50,000 £37,750 £41,500
Median salary % change year-on-year
+32.45% -9.03%
90% offered a salary of more than £23,750 £27,000 £25,000
10% offered a salary of more than £65,000 £70,000 £56,750
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

SLA
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Wiltshire

SLA
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Wiltshire region.

SLA Salary Trend in Wiltshire

SLA
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing SLA across the Wiltshire region over the 3 months to 6 May 2016.

SLA Salary Histogram in Wiltshire

SLA
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Wiltshire region over the 3 months to 6 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -24 10 £55,000 +46.66% 1
Chippenham +2 9 £26,000 +36.84%
Salisbury +13 8 £22,500 -33.82%
Trowbridge +8 4 £42,500 -
Corsham -7 1 £25,000 -18.03%
Calne - 1 £22,500 -
SLA
South West

SLA
Top 30 Related IT Skills in Wiltshire

For the 6 months to 6 May 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for SLA.

1 50 (48.54%) ITIL
2 47 (45.63%) Windows
3 45 (43.69%) Service Delivery
4 33 (32.04%) MS Exchange
4 33 (32.04%) Exchange Server 2010
5 28 (27.18%) Microsoft
6 26 (25.24%) WAN
7 25 (24.27%) Active Directory
7 25 (24.27%) ITIL Certification
8 24 (23.30%) LAN
9 23 (22.33%) Finance
9 23 (22.33%) VMware
10 22 (21.36%) Problem Management
11 21 (20.39%) TCP/IP
12 20 (19.42%) Citrix
12 20 (19.42%) Firewall
12 20 (19.42%) XenApp
12 20 (19.42%) Performance Monitoring
13 18 (17.48%) Mentoring
13 18 (17.48%) MS Excel
14 14 (13.59%) Performance Management
14 14 (13.59%) Cisco Certification
15 13 (12.62%) Windows Server 2003
15 13 (12.62%) Cisco
15 13 (12.62%) Exchange Server 2007
15 13 (12.62%) Fault Management
15 13 (12.62%) Office 365
15 13 (12.62%) Windows Server 2012
15 13 (12.62%) Coaching
16 12 (11.65%) Windows 8

SLA
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (32.04%) Exchange Server 2010
1 33 (32.04%) MS Exchange
2 13 (12.62%) Exchange Server 2007
3 6 (5.83%) IIS
4 4 (3.88%) BizTalk Server
4 4 (3.88%) SharePoint
Applications
1 18 (17.48%) MS Excel
Cloud Services
1 13 (12.62%) Office 365
Communications & Networking
1 26 (25.24%) WAN
2 24 (23.30%) LAN
3 21 (20.39%) TCP/IP
4 20 (19.42%) Firewall
5 7 (6.80%) Internet
6 4 (3.88%) VPN
7 3 (2.91%) DNS
7 3 (2.91%) Network Security
7 3 (2.91%) Unified Communications
8 1 (0.97%) ADSL
8 1 (0.97%) BGP
8 1 (0.97%) Cisco ASA
8 1 (0.97%) DASS2
8 1 (0.97%) DPNSS
8 1 (0.97%) MPLS
8 1 (0.97%) OSPF
8 1 (0.97%) PBX
8 1 (0.97%) TETRA
8 1 (0.97%) VoIP
8 1 (0.97%) Wi-Fi
Database & Business Intelligence
1 5 (4.85%) DB2
1 5 (4.85%) SQL Server
2 4 (3.88%) MS Access
3 1 (0.97%) SQL Server 2005
3 1 (0.97%) SQL Server 2008
Development Applications
1 3 (2.91%) Git (software)
1 3 (2.91%) Jenkins
1 3 (2.91%) JUnit
1 3 (2.91%) Maven
1 3 (2.91%) SonarQube
1 3 (2.91%) Subversion
General
1 23 (22.33%) Finance
2 9 (8.74%) Back Office
3 7 (6.80%) Retail
4 5 (4.85%) Banking
5 2 (1.94%) Electronics
6 1 (0.97%) Manufacturing
Job Titles
1 21 (20.39%) Analyst
2 16 (15.53%) 2nd Line Support
2 16 (15.53%) Support Engineer
3 15 (14.56%) IT Support
4 13 (12.62%) Support Team Leader
4 13 (12.62%) Team Leader
5 10 (9.71%) Support Analyst
6 9 (8.74%) 2nd Line Engineer
6 9 (8.74%) 2nd Line Support Engineer
6 9 (8.74%) IT Analyst
7 8 (7.77%) Help Desk Analyst
8 7 (6.80%) 2nd Line Support Analyst
8 7 (6.80%) Applications Support
8 7 (6.80%) Head of Applications
9 6 (5.83%) 1st/2nd Line Support
9 6 (5.83%) 1st/2nd Line Support Analyst
10 5 (4.85%) Network Engineer
10 5 (4.85%) VMware Engineer
11 4 (3.88%) 1st Line Support
11 4 (3.88%) IT Manager
Libraries, Frameworks & Software Standards
1 4 (3.88%) XML
2 1 (0.97%) CSS
Miscellaneous
1 10 (9.71%) Data Centre
2 8 (7.77%) Driving Licence
3 7 (6.80%) Analytical Skills
4 6 (5.83%) FMCG
5 5 (4.85%) Mobile Banking
6 2 (1.94%) Performance Metrics
6 2 (1.94%) Statistics
7 1 (0.97%) Data Integration
7 1 (0.97%) Data Protection Act
7 1 (0.97%) Management Information System
Operating Systems
1 47 (45.63%) Windows
2 13 (12.62%) Windows Server 2003
2 13 (12.62%) Windows Server 2012
3 12 (11.65%) Windows 7
3 12 (11.65%) Windows 8
4 9 (8.74%) Apple iOS
5 7 (6.80%) Windows Server
6 6 (5.83%) Linux
7 1 (0.97%) Windows 2000 Server
7 1 (0.97%) Windows Server 2008
7 1 (0.97%) Windows XP
Processes & Methodologies
1 50 (48.54%) ITIL
2 45 (43.69%) Service Delivery
3 22 (21.36%) Problem Management
4 20 (19.42%) Performance Monitoring
5 18 (17.48%) Mentoring
6 14 (13.59%) Performance Management
7 13 (12.62%) Coaching
7 13 (12.62%) Fault Management
8 11 (10.68%) Agile Software Development
8 11 (10.68%) SDLC
8 11 (10.68%) Supplier Management
9 9 (8.74%) CRM
9 9 (8.74%) ERP
10 8 (7.77%) Knowledge Management
10 8 (7.77%) Line Management
10 8 (7.77%) PRINCE2
11 7 (6.80%) Lean Six Sigma
11 7 (6.80%) Resource Management
11 7 (6.80%) Six Sigma
11 7 (6.80%) Stakeholder Management
Programming Languages
1 10 (9.71%) SQL
2 5 (4.85%) VB
3 4 (3.88%) PowerShell
3 4 (3.88%) VBA
4 3 (2.91%) Java
5 1 (0.97%) C++
Qualifications
1 25 (24.27%) ITIL Certification
2 14 (13.59%) Cisco Certification
3 11 (10.68%) CCNA
4 9 (8.74%) Microsoft Certification
5 7 (6.80%) Degree
5 7 (6.80%) MCSE
5 7 (6.80%) VMware Certified Professional (VCP)
6 6 (5.83%) SC Cleared
6 6 (5.83%) Security Cleared
7 5 (4.85%) MCSA
8 4 (3.88%) NCIE
9 3 (2.91%) CCNP
10 1 (0.97%) VCAP
10 1 (0.97%) VCDX
Quality Assurance & Compliance
1 2 (1.94%) ISO/IEC 27001
1 2 (1.94%) PCI DSS
1 2 (1.94%) QA
System Software
1 25 (24.27%) Active Directory
2 20 (19.42%) XenApp
3 4 (3.88%) VMware Infrastructure
4 3 (2.91%) vSphere
5 1 (0.97%) Firmware
5 1 (0.97%) Hyper-V
5 1 (0.97%) ISA Server
5 1 (0.97%) KVM
Systems Management
1 11 (10.68%) Norton AntiVirus
2 6 (5.83%) vRealize
Vendors
1 28 (27.18%) Microsoft
2 23 (22.33%) VMware
3 20 (19.42%) Citrix
4 13 (12.62%) Cisco
5 11 (10.68%) Symantec
6 8 (7.77%) SAP
7 6 (5.83%) NetApp
8 5 (4.85%) CheckPoint
8 5 (4.85%) Juniper
9 4 (3.88%) MobileIron
10 3 (2.91%) Nokia
10 3 (2.91%) Remedy
11 2 (1.94%) Altiris
11 2 (1.94%) HP
12 1 (0.97%) F5
12 1 (0.97%) IBM
12 1 (0.97%) Nortel
12 1 (0.97%) Siemens
12 1 (0.97%) SolarWinds
12 1 (0.97%) Trapeze