The table below looks at the statistics for SLA skills in IT jobs advertised for the Wiltshire region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 62 30 51
Rank change year-on-year
-32 +21
Permanent jobs citing SLA 26 75 59
As % of all permanent IT jobs located in Wiltshire 2.81% 7.33% 4.60%
As % of the Quality Assurance & Compliance category 24.76% 39.27% 32.60%
Number of salaries quoted 25 73 53
Median salary £32,500 £36,000 £25,000
Median salary % change year-on-year
-9.72% +44.00%
90% offered a salary of more than £22,200 £22,200 £23,100
10% offered a salary of more than £38,800 £52,500 £44,900
UK excluding London median salary £36,500 £35,000 £32,500
% change year-on-year
+4.28% +7.69%
SLA
South West

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Wiltshire region.

Quality Assurance & Compliance Category
Wiltshire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
105 191 181
As % of all permanent IT jobs located in Wiltshire 11.36% 18.67% 14.11%
Number of salaries quoted 101 175 152
Median salary £45,000 £45,000 £37,500
Median salary % change year-on-year
- +20.00%
90% offered a salary of more than £25,000 £26,200 £24,000
10% offered a salary of more than £65,000 £56,500 £60,000
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

SLA
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Wiltshire

SLA
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Wiltshire region.

SLA Salary Trend in Wiltshire

SLA
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing SLA across the Wiltshire region over the 3 months to 30 September 2016.

SLA Salary Histogram in Wiltshire

SLA
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Wiltshire region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham +3 14 £32,500 +56.62%
Swindon -17 9 £26,250 -41.01%
Malmesbury -6 1 £47,500 +5.55%
Melksham - 1 £25,000 -
SLA
South West

SLA
Top 30 Related IT Skills in Wiltshire

For the 6 months to 30 September 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for SLA.

1 47 (68.12%) ITIL
2 42 (60.87%) Microsoft
3 37 (53.62%) Windows
4 32 (46.38%) Windows Server 2003
4 32 (46.38%) Windows Server 2012
5 30 (43.48%) VMware
6 29 (42.03%) Office 365
7 28 (40.58%) Exchange Server 2010
7 28 (40.58%) Firewall
7 28 (40.58%) MS Exchange
8 27 (39.13%) Exchange Server 2007
9 26 (37.68%) ITIL Certification
10 25 (36.23%) Cisco Certification
11 20 (28.99%) MS Excel
12 14 (20.29%) MS Office
12 14 (20.29%) Microsoft Certification
13 13 (18.84%) CCNP
13 13 (18.84%) MCSE
13 13 (18.84%) Mentoring
14 12 (17.39%) CCNA
14 12 (17.39%) WAN
14 12 (17.39%) Service Management
15 11 (15.94%) Cisco
16 9 (13.04%) Windows Server
17 8 (11.59%) ITIL Foundation Certificate
18 7 (10.14%) Driving Licence
18 7 (10.14%) Configuration Management
18 7 (10.14%) Internet
18 7 (10.14%) Linux
18 7 (10.14%) Change Management

SLA
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (40.58%) Exchange Server 2010
1 28 (40.58%) MS Exchange
2 27 (39.13%) Exchange Server 2007
3 2 (2.90%) IIS
3 2 (2.90%) Skype for Business
4 1 (1.45%) CMS
4 1 (1.45%) Office Communications Server
Applications
1 20 (28.99%) MS Excel
2 14 (20.29%) MS Office
Cloud Services
1 29 (42.03%) Office 365
Communications & Networking
1 28 (40.58%) Firewall
2 12 (17.39%) WAN
3 7 (10.14%) Internet
4 6 (8.70%) ADSL
4 6 (8.70%) BGP
4 6 (8.70%) MPLS
4 6 (8.70%) OSPF
5 5 (7.25%) LAN
6 1 (1.45%) Cisco ASA
6 1 (1.45%) DHCP
6 1 (1.45%) DNS
6 1 (1.45%) SAN
6 1 (1.45%) SMTP
6 1 (1.45%) TCP/IP
6 1 (1.45%) VLAN
6 1 (1.45%) Wireless
Database & Business Intelligence
1 6 (8.70%) SQL Server
2 5 (7.25%) Relational Database
Development Applications
1 1 (1.45%) PVCS
General
1 3 (4.35%) Electronics
1 3 (4.35%) Manufacturing
2 2 (2.90%) Finance
Job Titles
1 33 (47.83%) Support Engineer
2 14 (20.29%) 3rd Line Support
3 13 (18.84%) 3rd Line Engineer
3 13 (18.84%) 3rd Line Support Engineer
4 12 (17.39%) 2nd Line Support
5 11 (15.94%) 2nd Line Engineer
5 11 (15.94%) 2nd Line Support Engineer
6 10 (14.49%) Analyst
7 6 (8.70%) Applications Engineer
7 6 (8.70%) Applications Support
7 6 (8.70%) Applications Support Engineer
8 5 (7.25%) Junior
8 5 (7.25%) Junior Applications Support
8 5 (7.25%) Junior Support Engineer
8 5 (7.25%) Junior Systems Engineer
8 5 (7.25%) Release Analyst
8 5 (7.25%) Release Management Analyst
8 5 (7.25%) Systems Engineer
8 5 (7.25%) Systems Support
8 5 (7.25%) Systems Support Engineer
Libraries, Frameworks & Software Standards
1 1 (1.45%) .NET
Miscellaneous
1 7 (10.14%) Driving Licence
2 4 (5.80%) Analytical Skills
2 4 (5.80%) CMDB
3 2 (2.90%) Data Centre
4 1 (1.45%) Management Information System
4 1 (1.45%) Performance Metrics
4 1 (1.45%) PKI
Operating Systems
1 37 (53.62%) Windows
2 32 (46.38%) Windows Server 2003
2 32 (46.38%) Windows Server 2012
3 9 (13.04%) Windows Server
4 7 (10.14%) Linux
5 6 (8.70%) Windows Server 2008
6 2 (2.90%) Windows 7
7 1 (1.45%) Mac OS X
7 1 (1.45%) Windows 10
Processes & Methodologies
1 47 (68.12%) ITIL
2 13 (18.84%) Mentoring
3 12 (17.39%) Service Management
4 7 (10.14%) Change Management
4 7 (10.14%) Configuration Management
5 6 (8.70%) Resource Management
6 5 (7.25%) Release Management
6 5 (7.25%) Service Delivery
7 4 (5.80%) Data Protection
7 4 (5.80%) Incident Management
7 4 (5.80%) Network Planning
7 4 (5.80%) Performance Monitoring
7 4 (5.80%) Project Management
8 3 (4.35%) GAP Analysis
8 3 (4.35%) Kalman Filter
8 3 (4.35%) Problem Management
8 3 (4.35%) Trend Analysis
9 2 (2.90%) Data Analysis
9 2 (2.90%) Migration
9 2 (2.90%) Process Management
Programming Languages
1 5 (7.25%) SQL
2 3 (4.35%) C++
2 3 (4.35%) VB
3 1 (1.45%) C#
3 1 (1.45%) LINC
3 1 (1.45%) PL/SQL
3 1 (1.45%) PowerShell
Qualifications
1 26 (37.68%) ITIL Certification
2 25 (36.23%) Cisco Certification
3 14 (20.29%) Microsoft Certification
4 13 (18.84%) CCNP
4 13 (18.84%) MCSE
5 12 (17.39%) CCNA
6 8 (11.59%) ITIL Foundation Certificate
7 5 (7.25%) SC Cleared
7 5 (7.25%) Security Cleared
8 3 (4.35%) Degree
8 3 (4.35%) VMware Certified Professional (VCP)
9 1 (1.45%) MCSA
9 1 (1.45%) Network+ Certification
9 1 (1.45%) Server+ Certification
9 1 (1.45%) Siebel Certification
9 1 (1.45%) VCAP
9 1 (1.45%) VCDX
Quality Assurance & Compliance
1 4 (5.80%) Data Quality
2 2 (2.90%) ISO 9001
3 1 (1.45%) ISO/IEC 27001
System Software
1 3 (4.35%) Active Directory
2 2 (2.90%) vSphere
3 1 (1.45%) Firmware
3 1 (1.45%) KVM
3 1 (1.45%) VMware ESX
3 1 (1.45%) VMware Infrastructure
Systems Management
1 2 (2.90%) SCCM
2 1 (1.45%) Microsoft Intune
2 1 (1.45%) NetBackup
2 1 (1.45%) Norton AntiVirus
2 1 (1.45%) SCOM
2 1 (1.45%) Symantec Enterprise Vault
2 1 (1.45%) vRealize
Vendors
1 42 (60.87%) Microsoft
2 30 (43.48%) VMware
3 11 (15.94%) Cisco
4 2 (2.90%) HP
5 1 (1.45%) Apple
5 1 (1.45%) Barracuda Networks
5 1 (1.45%) F5
5 1 (1.45%) Huawei
5 1 (1.45%) IBM
5 1 (1.45%) IronPort
5 1 (1.45%) Juniper
5 1 (1.45%) Meru Networks
5 1 (1.45%) NetApp
5 1 (1.45%) Remedy
5 1 (1.45%) RightFax
5 1 (1.45%) Riverbed
5 1 (1.45%) ServiceNow
5 1 (1.45%) Siebel
5 1 (1.45%) Symantec
5 1 (1.45%) TOWER Software