The table below looks at the statistics for SLA skills in IT jobs advertised for the Wiltshire region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 26 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 47 28 48
Rank change year-on-year
-19 +20
Permanent jobs citing SLA 43 91 57
As % of all permanent IT jobs located in Wiltshire 4.64% 7.98% 4.72%
As % of the Quality Assurance & Compliance category 42.16% 42.92% 32.76%
Number of salaries quoted 40 86 51
Median salary £30,000 £37,500 £25,000
Median salary % change year-on-year
-20.00% +50.00%
90% offered a salary of more than £21,000 £21,000 £23,000
10% offered a salary of more than £32,550 £48,750 £44,500
UK excluding London median salary £35,000 £35,000 £32,500
% change year-on-year
- +7.69%
SLA
South West

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Wiltshire region.

Quality Assurance & Compliance Category
Wiltshire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
102 212 174
As % of all permanent IT jobs located in Wiltshire 11.00% 18.60% 14.40%
Number of salaries quoted 92 197 146
Median salary £35,000 £45,000 £38,250
Median salary % change year-on-year
-22.22% +17.64%
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £65,000 £63,450 £59,500
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

SLA
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Wiltshire

SLA
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Wiltshire region.

SLA Salary Trend in Wiltshire

SLA
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing SLA across the Wiltshire region over the 3 months to 26 August 2016.

SLA Salary Histogram in Wiltshire

SLA
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Wiltshire region over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham +8 20 £25,000 +21.95%
Swindon -16 10 £21,000 -43.43% 2
Calne - 2 £20,250 -
Malmesbury -7 1 £47,500 +5.55%
SLA
South West

SLA
Top 30 Related IT Skills in Wiltshire

For the 6 months to 26 August 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for SLA.

1 52 (65.82%) ITIL
2 49 (62.03%) Microsoft
3 46 (58.23%) Windows
4 41 (51.90%) VMware
5 39 (49.37%) Windows Server 2003
5 39 (49.37%) Windows Server 2012
6 38 (48.10%) Exchange Server 2010
6 38 (48.10%) MS Exchange
7 36 (45.57%) Firewall
8 35 (44.30%) ITIL Certification
8 35 (44.30%) Office 365
9 34 (43.04%) Exchange Server 2007
10 33 (41.77%) Cisco Certification
11 25 (31.65%) MS Excel
12 18 (22.78%) CCNA
13 16 (20.25%) Microsoft Certification
13 16 (20.25%) Mentoring
14 15 (18.99%) MCSE
14 15 (18.99%) WAN
14 15 (18.99%) CCNP
15 13 (16.46%) Cisco
16 10 (12.66%) Driving Licence
17 9 (11.39%) Windows Server
18 8 (10.13%) LAN
18 8 (10.13%) MS Office
18 8 (10.13%) Change Management
19 7 (8.86%) Service Management
19 7 (8.86%) Linux
19 7 (8.86%) Internet
19 7 (8.86%) SC Cleared

SLA
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (48.10%) Exchange Server 2010
1 38 (48.10%) MS Exchange
2 34 (43.04%) Exchange Server 2007
3 2 (2.53%) IIS
3 2 (2.53%) Skype for Business
4 1 (1.27%) CMS
4 1 (1.27%) Office Communications Server
Applications
1 25 (31.65%) MS Excel
2 8 (10.13%) MS Office
Cloud Services
1 35 (44.30%) Office 365
Communications & Networking
1 36 (45.57%) Firewall
2 15 (18.99%) WAN
3 8 (10.13%) LAN
4 7 (8.86%) Internet
5 6 (7.59%) ADSL
5 6 (7.59%) BGP
5 6 (7.59%) MPLS
5 6 (7.59%) OSPF
6 5 (6.33%) TCP/IP
7 2 (2.53%) Unified Communications
8 1 (1.27%) Cisco ASA
8 1 (1.27%) DASS2
8 1 (1.27%) DHCP
8 1 (1.27%) DNS
8 1 (1.27%) DPNSS
8 1 (1.27%) PBX
8 1 (1.27%) SAN
8 1 (1.27%) SMTP
8 1 (1.27%) VLAN
8 1 (1.27%) VoIP
Database & Business Intelligence
1 6 (7.59%) SQL Server
2 5 (6.33%) Relational Database
3 1 (1.27%) SQL Server 2005
3 1 (1.27%) SQL Server 2008
Development Applications
1 2 (2.53%) Git (software)
1 2 (2.53%) Jenkins
1 2 (2.53%) JUnit
1 2 (2.53%) Maven
1 2 (2.53%) SonarQube
1 2 (2.53%) Subversion
2 1 (1.27%) PVCS
General
1 5 (6.33%) Finance
2 4 (5.06%) Electronics
3 3 (3.80%) Manufacturing
Job Titles
1 40 (50.63%) Support Engineer
2 17 (21.52%) 2nd Line Support
3 16 (20.25%) 2nd Line Engineer
3 16 (20.25%) 2nd Line Support Engineer
4 15 (18.99%) 3rd Line Engineer
4 15 (18.99%) 3rd Line Support
4 15 (18.99%) 3rd Line Support Engineer
5 9 (11.39%) Analyst
6 5 (6.33%) Applications Engineer
6 5 (6.33%) Applications Support
6 5 (6.33%) Applications Support Engineer
6 5 (6.33%) Junior
6 5 (6.33%) Junior Applications Support
6 5 (6.33%) Junior Support Engineer
6 5 (6.33%) Junior Systems Engineer
6 5 (6.33%) Systems Engineer
6 5 (6.33%) Systems Support
6 5 (6.33%) Systems Support Engineer
7 4 (5.06%) Delivery Manager
7 4 (5.06%) VMware Engineer
Libraries, Frameworks & Software Standards
1 1 (1.27%) CSS
Miscellaneous
1 10 (12.66%) Driving Licence
2 4 (5.06%) Data Centre
3 3 (3.80%) Analytical Skills
3 3 (3.80%) CMDB
4 1 (1.27%) Data Integration
4 1 (1.27%) Management Information System
4 1 (1.27%) Performance Metrics
4 1 (1.27%) PKI
Operating Systems
1 46 (58.23%) Windows
2 39 (49.37%) Windows Server 2003
2 39 (49.37%) Windows Server 2012
3 9 (11.39%) Windows Server
4 7 (8.86%) Linux
5 5 (6.33%) Windows Server 2008
6 3 (3.80%) Windows 7
7 2 (2.53%) Windows 8
8 1 (1.27%) Mac OS X
8 1 (1.27%) Windows 2000 Server
8 1 (1.27%) Windows XP
Processes & Methodologies
1 52 (65.82%) ITIL
2 16 (20.25%) Mentoring
3 8 (10.13%) Change Management
4 7 (8.86%) Service Management
5 6 (7.59%) Performance Monitoring
5 6 (7.59%) Service Delivery
6 5 (6.33%) Configuration Management
7 4 (5.06%) Data Protection
7 4 (5.06%) Project Management
8 3 (3.80%) Agile Software Development
8 3 (3.80%) Continuous Improvement
8 3 (3.80%) Incident Management
8 3 (3.80%) Network Planning
9 2 (2.53%) CRM
9 2 (2.53%) Data Analysis
9 2 (2.53%) Disaster Recovery
9 2 (2.53%) GAP Analysis
9 2 (2.53%) Migration
9 2 (2.53%) TDD
9 2 (2.53%) Trend Analysis
Programming Languages
1 5 (6.33%) SQL
2 3 (3.80%) C++
2 3 (3.80%) VB
3 2 (2.53%) Java
4 1 (1.27%) LINC
4 1 (1.27%) PL/SQL
4 1 (1.27%) PowerShell
Qualifications
1 35 (44.30%) ITIL Certification
2 33 (41.77%) Cisco Certification
3 18 (22.78%) CCNA
4 16 (20.25%) Microsoft Certification
5 15 (18.99%) CCNP
5 15 (18.99%) MCSE
6 7 (8.86%) SC Cleared
6 7 (8.86%) Security Cleared
7 6 (7.59%) VMware Certified Professional (VCP)
8 4 (5.06%) Degree
8 4 (5.06%) ITIL Foundation Certificate
9 2 (2.53%) NCIE
10 1 (1.27%) MCSA
10 1 (1.27%) Network+ Certification
10 1 (1.27%) Server+ Certification
10 1 (1.27%) Siebel Certification
10 1 (1.27%) VCAP
10 1 (1.27%) VCDX
Quality Assurance & Compliance
1 3 (3.80%) Data Quality
2 2 (2.53%) ISO 9001
2 2 (2.53%) ISO/IEC 27001
3 1 (1.27%) PCI DSS
3 1 (1.27%) QA
System Software
1 6 (7.59%) Active Directory
2 3 (3.80%) VMware Infrastructure
2 3 (3.80%) vSphere
2 3 (3.80%) XenApp
3 1 (1.27%) Firmware
3 1 (1.27%) Hyper-V
3 1 (1.27%) KVM
3 1 (1.27%) VMware ESX
Systems Management
1 4 (5.06%) vRealize
2 2 (2.53%) Norton AntiVirus
2 2 (2.53%) SCCM
3 1 (1.27%) Microsoft Intune
3 1 (1.27%) NetBackup
3 1 (1.27%) SCOM
3 1 (1.27%) Symantec Enterprise Vault
Vendors
1 49 (62.03%) Microsoft
2 41 (51.90%) VMware
3 13 (16.46%) Cisco
4 4 (5.06%) NetApp
5 3 (3.80%) Citrix
6 2 (2.53%) HP
6 2 (2.53%) Symantec
7 1 (1.27%) Apple
7 1 (1.27%) Barracuda Networks
7 1 (1.27%) CheckPoint
7 1 (1.27%) Huawei
7 1 (1.27%) IBM
7 1 (1.27%) IronPort
7 1 (1.27%) Juniper
7 1 (1.27%) Nortel
7 1 (1.27%) Remedy
7 1 (1.27%) Riverbed
7 1 (1.27%) Siebel
7 1 (1.27%) Siemens
7 1 (1.27%) TOWER Software
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