The table below looks at the statistics for the IT Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
IT Support
Rank 89 88 92
Rank change year-on-year
-1 +4
Permanent jobs requiring an IT Support 12 7 4
As % of all permanent IT jobs located in Wiltshire 1.07% 0.68% 0.35%
As % of the Job Titles category 1.11% 0.71% 0.37%
Number of salaries quoted 10 5 4
Average salary £22,000 £22,500 £26,000
Average salary % change year-on-year
-2.22% -13.46%
UK excluding London average salary £24,000 £24,500 £25,000
% change year-on-year
-2.04% -2.00%
IT Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1079 989 1068
As % of all permanent IT jobs located in Wiltshire 96.00% 95.65% 94.26%
Number of salaries quoted 921 845 976
Average salary £40,000 £37,500 £36,000
Average salary % change year-on-year
+6.66% +4.16%
90% offered a salary of more than £27,000 £23,000 £24,000
10% offered a salary of more than £57,500 £52,350 £56,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Wiltshire

IT Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Wiltshire region.

IT Support Salary Trend in Wiltshire

IT Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Wiltshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham - 4 £22,750 - 2
Swindon +4 2 - -
Trowbridge - 2 £28,750 - 1
IT Support
South West

IT Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 24 December 2014, IT jobs across the Wiltshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 20 (71.43%) Windows
2 16 (57.14%) Active Directory
3 9 (32.14%) Cisco
4 8 (28.57%) SQL
4 8 (28.57%) TCP/IP
4 8 (28.57%) Microsoft
5 7 (25.00%) VoIP
5 7 (25.00%) CCNA
5 7 (25.00%) Cisco Certification
5 7 (25.00%) Firewall
5 7 (25.00%) VMware
5 7 (25.00%) Hyper-V
6 6 (21.43%) MS Office
6 6 (21.43%) ITIL
6 6 (21.43%) MCSE
6 6 (21.43%) DHCP
6 6 (21.43%) DNS
6 6 (21.43%) Microsoft Certification
6 6 (21.43%) Symantec
7 5 (17.86%) SLA
7 5 (17.86%) Juniper
7 5 (17.86%) Process Management
7 5 (17.86%) Change Management
7 5 (17.86%) VMware Infrastructure
7 5 (17.86%) Windows 7
8 4 (14.29%) MCP
8 4 (14.29%) MCSA
8 4 (14.29%) MS Excel
8 4 (14.29%) Windows XP
8 4 (14.29%) NetApp

IT Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 24 December 2014, IT jobs across the Wiltshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (7.14%) IIS
1 2 (7.14%) IBM Notes
1 2 (7.14%) SharePoint
1 2 (7.14%) Confluence
Applications
1 6 (21.43%) MS Office
2 4 (14.29%) MS Excel
Communications & Networking
1 8 (28.57%) TCP/IP
2 7 (25.00%) VoIP
2 7 (25.00%) Firewall
3 6 (21.43%) DHCP
3 6 (21.43%) DNS
4 3 (10.71%) LAN
5 2 (7.14%) PBX
5 2 (7.14%) SAN
5 2 (7.14%) FTP
5 2 (7.14%) DASS2
5 2 (7.14%) DPNSS
5 2 (7.14%) TETRA
6 1 (3.57%) Bluetooth
6 1 (3.57%) Wi-Fi
6 1 (3.57%) Wireless
6 1 (3.57%) 3G
6 1 (3.57%) WAN
Database & Business Intelligence
1 2 (7.14%) SQL Server
Development Applications
1 2 (7.14%) JIRA
1 2 (7.14%) Atlassian Bamboo
General
1 1 (3.57%) Back Office
1 1 (3.57%) Finance
1 1 (3.57%) Advertising
1 1 (3.57%) Retail
Libraries, Frameworks & Software Standards
1 2 (7.14%) .NET
1 2 (7.14%) ASP.NET
1 2 (7.14%) CSS
Miscellaneous
1 3 (10.71%) Analytical Skills
2 2 (7.14%) Replication
Operating Systems
1 20 (71.43%) Windows
2 5 (17.86%) Windows 7
3 4 (14.29%) Windows XP
3 4 (14.29%) Windows Server 2008
4 3 (10.71%) Windows Server 2003
4 3 (10.71%) Windows Server 2012
5 2 (7.14%) UNIX
5 2 (7.14%) Windows 8
5 2 (7.14%) Windows 2000 Server
Processes & Methodologies
1 6 (21.43%) ITIL
2 5 (17.86%) Process Management
2 5 (17.86%) Change Management
3 2 (7.14%) Workflow
3 2 (7.14%) Asset Management
3 2 (7.14%) Incident Management
3 2 (7.14%) Service Delivery
3 2 (7.14%) Software Deployment
3 2 (7.14%) Analytics
4 1 (3.57%) Mentoring
4 1 (3.57%) ERP
4 1 (3.57%) Network Management
Programming Languages
1 8 (28.57%) SQL
Qualifications
1 7 (25.00%) CCNA
1 7 (25.00%) Cisco Certification
2 6 (21.43%) Microsoft Certification
2 6 (21.43%) MCSE
3 4 (14.29%) MCSA
3 4 (14.29%) MCP
3 4 (14.29%) MCDST
4 2 (7.14%) MCTS
4 2 (7.14%) MCITP
5 1 (3.57%) Degree
5 1 (3.57%) SC Cleared
5 1 (3.57%) Security Cleared
5 1 (3.57%) HND
5 1 (3.57%) CCNP
5 1 (3.57%) CCSE
5 1 (3.57%) CCDP
Quality Assurance & Compliance
1 5 (17.86%) SLA
System Software
1 16 (57.14%) Active Directory
2 7 (25.00%) Hyper-V
3 5 (17.86%) VMware Infrastructure
Systems Management
1 4 (14.29%) Norton AntiVirus
1 4 (14.29%) Cisco UCCX
1 4 (14.29%) Cisco CUCM
2 2 (7.14%) Symantec Endpoint Protection
2 2 (7.14%) SCCM
3 1 (3.57%) CiscoWorks
3 1 (3.57%) Backup Exec
Vendors
1 9 (32.14%) Cisco
2 8 (28.57%) Microsoft
3 7 (25.00%) VMware
4 6 (21.43%) Symantec
5 5 (17.86%) Juniper
6 4 (14.29%) NetApp
6 4 (14.29%) Sophos
7 2 (7.14%) Nortel
7 2 (7.14%) Atlassian
7 2 (7.14%) Siemens
7 2 (7.14%) Lotus
8 1 (3.57%) CheckPoint
8 1 (3.57%) HP
8 1 (3.57%) Dell
8 1 (3.57%) SolarWinds
8 1 (3.57%) Citrix
Chippenham
Capita - ITIN
Salary: £26000.00 - £28000.00 per annum
Posted: 2 days ago
Trowbridge, Wiltshire
Alertsystems.co.uk
Salary: From £16,000 to £21,000 per annum Workplace Pension
Posted: 16 days ago
Chippenham, Wiltshire
ITS
Salary: From £22,000 to £30,000 per annum Salary Depending on skills match, ex
Posted: 20 days ago