The table below looks at the statistics for the IT Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
IT Support
Rank 76 65 78
Rank change year-on-year
-11 +13
Permanent jobs requiring an IT Support 21 26 17
As % of all permanent IT jobs located in Wiltshire 2.00% 2.37% 1.66%
As % of the Job Titles category 2.12% 2.46% 1.74%
Number of salaries quoted 21 19 17
Average salary £24,750 £23,000 £25,000
Average salary % change year-on-year
+7.60% -8.00%
90% offered a salary of more than £22,500 £19,000 £20,000
10% offered a salary of more than £32,250 £26,500 £52,000
UK excluding London average salary £25,500 £25,000 £24,500
% change year-on-year
+2.00% +2.04%
IT Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
990 1056 976
As % of all permanent IT jobs located in Wiltshire 94.29% 96.35% 95.03%
Number of salaries quoted 883 835 854
Average salary £40,000 £38,500 £38,500
Average salary % change year-on-year
+3.89% -
90% offered a salary of more than £24,500 £26,500 £25,000
10% offered a salary of more than £56,500 £62,500 £50,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Wiltshire

IT Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Wiltshire region.

IT Support Salary Trend in Wiltshire

IT Support
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing IT Support across the Wiltshire region over the 3 months to 29 April 2016.

IT Support Salary Histogram in Wiltshire

IT Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Wiltshire region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -1 12 £25,000 +1.01% 1
Chippenham -9 5 £24,500 +6.52%
Trowbridge - 2 £23,500 -
IT Support
South West

IT Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 29 April 2016, IT jobs across the Wiltshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 20 (38.46%) Microsoft
2 19 (36.54%) Windows
3 17 (32.69%) MS Office
4 15 (28.85%) Active Directory
4 15 (28.85%) SLA
4 15 (28.85%) Service Delivery
5 14 (26.92%) SQL
6 13 (25.00%) Fault Management
7 12 (23.08%) ITIL
8 9 (17.31%) Windows Server 2003
8 9 (17.31%) TCP/IP
9 7 (13.46%) MS Exchange
9 7 (13.46%) LAN
9 7 (13.46%) Exchange Server 2010
9 7 (13.46%) Windows Server
10 6 (11.54%) Office 365
10 6 (11.54%) MS Excel
10 6 (11.54%) MCP
11 5 (9.62%) WAN
11 5 (9.62%) DNS
11 5 (9.62%) Windows 7
11 5 (9.62%) Driving Licence
12 4 (7.69%) Wi-Fi
12 4 (7.69%) VMware
12 4 (7.69%) Business Continuity
12 4 (7.69%) Internet
12 4 (7.69%) DHCP
13 3 (5.77%) Dell
13 3 (5.77%) ITIL Certification
13 3 (5.77%) Firewall

IT Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 29 April 2016, IT jobs across the Wiltshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (13.46%) Exchange Server 2010
1 7 (13.46%) MS Exchange
2 2 (3.85%) Exchange Server 2007
3 1 (1.92%) Apache
3 1 (1.92%) CMS
3 1 (1.92%) IBM Notes
3 1 (1.92%) IIS
Applications
1 17 (32.69%) MS Office
2 6 (11.54%) MS Excel
3 1 (1.92%) MS PowerPoint
Cloud Services
1 6 (11.54%) Office 365
2 1 (1.92%) Microsoft Azure
Communications & Networking
1 9 (17.31%) TCP/IP
2 7 (13.46%) LAN
3 5 (9.62%) DNS
3 5 (9.62%) WAN
4 4 (7.69%) DHCP
4 4 (7.69%) Internet
4 4 (7.69%) Wi-Fi
5 3 (5.77%) Firewall
6 2 (3.85%) Cisco IPT
6 2 (3.85%) IP Telephony
6 2 (3.85%) Remote Desktop
7 1 (1.92%) Broadband
7 1 (1.92%) LDAP
7 1 (1.92%) NAS
7 1 (1.92%) Network Security
7 1 (1.92%) SAN
7 1 (1.92%) Wireless
Database & Business Intelligence
1 2 (3.85%) SQL Server
General
1 2 (3.85%) Automotive
1 2 (3.85%) Finance
1 2 (3.85%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (3.85%) .NET
1 2 (3.85%) CSS
1 2 (3.85%) HTML
2 1 (1.92%) ASP.NET
2 1 (1.92%) CSS3
2 1 (1.92%) HTML5
Miscellaneous
1 5 (9.62%) Driving Licence
2 2 (3.85%) Replication
3 1 (1.92%) Biology
3 1 (1.92%) Computer Science
3 1 (1.92%) Management Information System
3 1 (1.92%) Mathematics
Operating Systems
1 19 (36.54%) Windows
2 9 (17.31%) Windows Server 2003
3 7 (13.46%) Windows Server
4 5 (9.62%) Windows 7
5 3 (5.77%) Windows Server 2008
5 3 (5.77%) Windows Server 2012
6 2 (3.85%) Unix
6 2 (3.85%) Windows 8
6 2 (3.85%) Windows XP
7 1 (1.92%) Linux
Processes & Methodologies
1 15 (28.85%) Service Delivery
2 13 (25.00%) Fault Management
3 12 (23.08%) ITIL
4 4 (7.69%) Business Continuity
5 2 (3.85%) Data Analysis
5 2 (3.85%) Data Protection
5 2 (3.85%) Problem Management
5 2 (3.85%) Project Management
6 1 (1.92%) Change Management
6 1 (1.92%) Content Management
6 1 (1.92%) Cybersecurity
6 1 (1.92%) Incident Management
6 1 (1.92%) Performance Monitoring
6 1 (1.92%) Service Management
6 1 (1.92%) Time Management
Programming Languages
1 14 (26.92%) SQL
2 2 (3.85%) JavaScript
3 1 (1.92%) C
3 1 (1.92%) C#
3 1 (1.92%) PHP
3 1 (1.92%) PowerShell
3 1 (1.92%) Shell Script
3 1 (1.92%) T-SQL
3 1 (1.92%) VB.NET
Qualifications
1 6 (11.54%) MCP
2 3 (5.77%) ITIL Certification
2 3 (5.77%) Security Cleared
3 2 (3.85%) CCNA
3 2 (3.85%) Cisco Certification
3 2 (3.85%) DBS Check
3 2 (3.85%) Degree
3 2 (3.85%) SC Cleared
4 1 (1.92%) BC Cleared
Quality Assurance & Compliance
1 15 (28.85%) SLA
System Software
1 15 (28.85%) Active Directory
2 1 (1.92%) VMware Infrastructure
2 1 (1.92%) XenApp
Systems Management
1 1 (1.92%) HP SIM
1 1 (1.92%) Nagios
1 1 (1.92%) Norton AntiVirus
1 1 (1.92%) SCCM
1 1 (1.92%) SCOM
1 1 (1.92%) WSUS
Vendors
1 20 (38.46%) Microsoft
2 4 (7.69%) VMware
3 3 (5.77%) Dell
4 2 (3.85%) Cisco
4 2 (3.85%) NetApp
4 2 (3.85%) Symantec
5 1 (1.92%) Apple
5 1 (1.92%) Citrix
5 1 (1.92%) FrontRange
5 1 (1.92%) HP
5 1 (1.92%) Lotus
5 1 (1.92%) SolarWinds
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £24000 per annum + benefits and shift allowance
Posted: 4 days ago