The table below looks at the statistics for the IT Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
IT Support
Rank 83 80 72
Rank change year-on-year
-3 -8
Permanent jobs requiring an IT Support 13 11 9
As % of all permanent IT jobs located in Wiltshire 1.28% 1.13% 1.03%
As % of the Job Titles category 1.36% 1.21% 1.07%
Number of salaries quoted 12 11 7
Average salary £19,500 £25,000 £25,000
Average salary % change year-on-year
-22.00% -
90% offered a salary of more than £17,200 £22,000 £19,800
10% offered a salary of more than £26,500 £45,000 £38,000
UK excluding London average salary £24,000 £23,500 £24,000
% change year-on-year
+2.12% -2.08%
IT Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
959 912 838
As % of all permanent IT jobs located in Wiltshire 94.20% 94.02% 95.66%
Number of salaries quoted 771 809 749
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £26,500 £25,000 £27,500
10% offered a salary of more than £50,000 £55,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Wiltshire

IT Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Wiltshire region.

IT Support Salary Trend in Wiltshire

IT Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Wiltshire region over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury - 4 £19,000 -
Swindon -7 3 £17,000 -32.00%
Chippenham - 2 £23,000 -
Calne - 1 £28,000 -
IT Support
South West

IT Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 26 May 2015, IT jobs across the Wiltshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 25 (86.21%) Windows
2 11 (37.93%) Microsoft
2 11 (37.93%) Windows 8
3 10 (34.48%) Active Directory
4 9 (31.03%) MS Office
5 8 (27.59%) Windows Server 2003
5 8 (27.59%) Windows Server 2008
5 8 (27.59%) Windows 7
6 5 (17.24%) Incident Management
7 4 (13.79%) Cisco
7 4 (13.79%) TCP/IP
8 3 (10.34%) LAN
8 3 (10.34%) WAN
8 3 (10.34%) ITIL
8 3 (10.34%) SQL
8 3 (10.34%) SQL Server
8 3 (10.34%) Service Delivery
8 3 (10.34%) Firewall
9 2 (6.90%) Wi-Fi
9 2 (6.90%) Wireless
9 2 (6.90%) NetApp
9 2 (6.90%) Lotus
9 2 (6.90%) Internet
9 2 (6.90%) MCP
9 2 (6.90%) IBM Notes
9 2 (6.90%) Windows XP
9 2 (6.90%) MS Exchange
9 2 (6.90%) Office 365
9 2 (6.90%) Windows Server 2012
9 2 (6.90%) Analytical Skills

IT Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 26 May 2015, IT jobs across the Wiltshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.90%) IBM Notes
1 2 (6.90%) MS Exchange
Applications
1 9 (31.03%) MS Office
Cloud Services
1 2 (6.90%) Office 365
Communications & Networking
1 4 (13.79%) TCP/IP
2 3 (10.34%) LAN
2 3 (10.34%) WAN
2 3 (10.34%) Firewall
3 2 (6.90%) Wi-Fi
3 2 (6.90%) Wireless
3 2 (6.90%) Internet
4 1 (3.45%) VPN
Database & Business Intelligence
1 3 (10.34%) SQL Server
General
1 1 (3.45%) Finance
Miscellaneous
1 2 (6.90%) Replication
1 2 (6.90%) Analytical Skills
2 1 (3.45%) Blackberry
2 1 (3.45%) CMDB
Operating Systems
1 25 (86.21%) Windows
2 11 (37.93%) Windows 8
3 8 (27.59%) Windows Server 2008
3 8 (27.59%) Windows 7
3 8 (27.59%) Windows Server 2003
4 2 (6.90%) Windows Vista
4 2 (6.90%) Windows Server 2012
4 2 (6.90%) Windows XP
5 1 (3.45%) Linux
Processes & Methodologies
1 5 (17.24%) Incident Management
2 3 (10.34%) ITIL
2 3 (10.34%) Service Delivery
3 2 (6.90%) Business Continuity
3 2 (6.90%) Asset Management
4 1 (3.45%) Document Management
4 1 (3.45%) CRM
4 1 (3.45%) Benchmarking
4 1 (3.45%) Configuration Management
Programming Languages
1 3 (10.34%) SQL
Qualifications
1 2 (6.90%) MCP
System Software
1 10 (34.48%) Active Directory
Vendors
1 11 (37.93%) Microsoft
2 4 (13.79%) Cisco
3 2 (6.90%) NetApp
3 2 (6.90%) Lotus
4 1 (3.45%) Citrix