The table below looks at the statistics for the IT Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
IT Support
Rank 71 95 78
Rank change year-on-year
+24 -17
Permanent jobs requiring an IT Support 21 3 9
As % of all permanent IT jobs located in Wiltshire 1.86% 0.29% 0.88%
As % of the Job Titles category 1.94% 0.31% 0.92%
Number of salaries quoted 18 3 7
Average salary £23,000 £37,500 £20,000
Average salary % change year-on-year
-38.66% +87.50%
90% offered a salary of more than £19,000 £26,300 £19,000
10% offered a salary of more than £23,950 £37,500 £32,900
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
IT Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1081 976 979
As % of all permanent IT jobs located in Wiltshire 95.75% 95.13% 95.89%
Number of salaries quoted 867 859 904
Average salary £39,000 £37,500 £36,000
Average salary % change year-on-year
+4.00% +4.16%
90% offered a salary of more than £25,000 £23,500 £24,000
10% offered a salary of more than £55,000 £52,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Wiltshire

IT Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Wiltshire region.

IT Support Salary Trend in Wiltshire

IT Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Wiltshire region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham - 6 £23,000 -
Salisbury - 6 £19,000 -
Swindon -5 5 £23,500 -37.33%
Malmesbury - 2 - -
Calne - 1 £20,000 -
IT Support
South West

IT Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 31 March 2015, IT jobs across the Wiltshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 29 (87.88%) Windows
2 13 (39.39%) Active Directory
3 11 (33.33%) Microsoft
4 9 (27.27%) Windows Server 2008
4 9 (27.27%) Windows 7
4 9 (27.27%) MS Office
5 8 (24.24%) Windows Server 2003
5 8 (24.24%) Windows 8
6 7 (21.21%) Incident Management
6 7 (21.21%) SQL
7 5 (15.15%) ITIL
8 4 (12.12%) MS Excel
8 4 (12.12%) Cisco
8 4 (12.12%) Process Management
8 4 (12.12%) Change Management
9 3 (9.09%) Firewall
9 3 (9.09%) Service Delivery
9 3 (9.09%) TCP/IP
9 3 (9.09%) SLA
9 3 (9.09%) SQL Server
9 3 (9.09%) Windows Server 2012
9 3 (9.09%) Hyper-V
10 2 (6.06%) Windows 2000 Server
10 2 (6.06%) Confluence
10 2 (6.06%) Analytics
10 2 (6.06%) Symantec Endpoint Protection
10 2 (6.06%) Analytical Skills
10 2 (6.06%) JIRA
10 2 (6.06%) Atlassian
10 2 (6.06%) Atlassian Bamboo

IT Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 31 March 2015, IT jobs across the Wiltshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.06%) IIS
1 2 (6.06%) IBM Notes
1 2 (6.06%) MS Exchange
1 2 (6.06%) Confluence
Applications
1 9 (27.27%) MS Office
2 4 (12.12%) MS Excel
Cloud Services
1 1 (3.03%) Office 365
Communications & Networking
1 3 (9.09%) TCP/IP
1 3 (9.09%) Firewall
2 2 (6.06%) DASS2
2 2 (6.06%) DPNSS
2 2 (6.06%) Wireless
2 2 (6.06%) TETRA
2 2 (6.06%) DNS
2 2 (6.06%) LAN
2 2 (6.06%) PBX
2 2 (6.06%) VoIP
2 2 (6.06%) WAN
2 2 (6.06%) DHCP
2 2 (6.06%) FTP
3 1 (3.03%) Internet
3 1 (3.03%) VPN
3 1 (3.03%) Wi-Fi
Database & Business Intelligence
1 3 (9.09%) SQL Server
Development Applications
1 2 (6.06%) JIRA
1 2 (6.06%) Atlassian Bamboo
General
1 2 (6.06%) Finance
2 1 (3.03%) Advertising
Libraries, Frameworks & Software Standards
1 2 (6.06%) .NET
1 2 (6.06%) ASP.NET
1 2 (6.06%) CSS
Miscellaneous
1 2 (6.06%) Replication
1 2 (6.06%) Analytical Skills
2 1 (3.03%) Blackberry
2 1 (3.03%) CMDB
Operating Systems
1 29 (87.88%) Windows
2 9 (27.27%) Windows Server 2008
2 9 (27.27%) Windows 7
3 8 (24.24%) Windows 8
3 8 (24.24%) Windows Server 2003
4 3 (9.09%) Windows Server 2012
5 2 (6.06%) Windows 2000 Server
5 2 (6.06%) UNIX
5 2 (6.06%) Windows XP
6 1 (3.03%) Linux
Processes & Methodologies
1 7 (21.21%) Incident Management
2 5 (15.15%) ITIL
3 4 (12.12%) Process Management
3 4 (12.12%) Change Management
4 3 (9.09%) Service Delivery
5 2 (6.06%) Workflow
5 2 (6.06%) Asset Management
5 2 (6.06%) Analytics
6 1 (3.03%) Document Management
6 1 (3.03%) Business Continuity
6 1 (3.03%) CRM
6 1 (3.03%) Configuration Management
Programming Languages
1 7 (21.21%) SQL
Qualifications
1 1 (3.03%) MCP
1 1 (3.03%) HND
1 1 (3.03%) Degree
Quality Assurance & Compliance
1 3 (9.09%) SLA
System Software
1 13 (39.39%) Active Directory
2 3 (9.09%) Hyper-V
3 1 (3.03%) VMware Infrastructure
Systems Management
1 2 (6.06%) Symantec Endpoint Protection
2 1 (3.03%) Backup Exec
Vendors
1 11 (33.33%) Microsoft
2 4 (12.12%) Cisco
3 2 (6.06%) Atlassian
3 2 (6.06%) Nortel
3 2 (6.06%) NetApp
3 2 (6.06%) Siemens
3 2 (6.06%) Lotus
3 2 (6.06%) Symantec
4 1 (3.03%) VMware
4 1 (3.03%) Citrix
4 1 (3.03%) Dell