The table below looks at the statistics for ITSM skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 74 88 93
Rank change year-on-year
+14 +5
Permanent jobs citing ITSM 32 10 5
As % of all permanent IT jobs located in Wiltshire 2.46% 0.94% 0.43%
As % of the Processes & Methodologies category 2.95% 1.10% 0.56%
Number of salaries quoted 30 9 4
Average salary £42,500 £47,500 £43,500
Average salary % change year-on-year
-10.52% +9.19%
90% offered a salary of more than £27,000 £33,657 £33,100
10% offered a salary of more than £75,000 £47,500 £52,500
UK excluding London average salary £39,500 £40,000 £40,000
% change year-on-year
-1.25% -
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1083 906 890
As % of all permanent IT jobs located in Wiltshire 83.37% 84.75% 77.26%
Number of salaries quoted 895 750 810
Average salary £40,000 £42,500 £41,000
Average salary % change year-on-year
-5.88% +3.65%
90% offered a salary of more than £27,500 £29,500 £24,000
10% offered a salary of more than £56,500 £57,500 £65,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITSM
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wiltshire

ITSM
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Wiltshire region.

ITSM Salary Trend in Wiltshire

ITSM
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing ITSM across the Wiltshire region over the 3 months to 23 September 2014.

ITSM Salary Histogram in Wiltshire

ITSM
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Wiltshire region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +23 30 £43,750 -7.89% 1
Chippenham - 2 £37,500 - 1
ITSM
South West

ITSM
Top 30 Related IT Skills in Wiltshire

For the 6 months to 23 September 2014, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 55 (98.21%) Service Management
2 50 (89.29%) ITIL
3 34 (60.71%) SQL
4 26 (46.43%) SQL Server
4 26 (46.43%) Microsoft
5 25 (44.64%) Active Directory
6 16 (28.57%) MS Office
7 15 (26.79%) Service Desk Management
8 14 (25.00%) Mentoring
9 11 (19.64%) Web Services
9 11 (19.64%) Windows
10 9 (16.07%) .NET
10 9 (16.07%) Analytical Skills
10 9 (16.07%) PowerShell
11 8 (14.29%) COBIT
11 8 (14.29%) IIS
11 8 (14.29%) C#
12 7 (12.50%) ASP.NET
13 6 (10.71%) Asset Management
13 6 (10.71%) Marketing
13 6 (10.71%) Use Case
14 5 (8.93%) ITIL Certification
15 4 (7.14%) BMC
15 4 (7.14%) FrontRange
15 4 (7.14%) Stakeholder Management
16 3 (5.36%) MS PowerPoint
16 3 (5.36%) Remedy
16 3 (5.36%) Project Management
16 3 (5.36%) SNMP
16 3 (5.36%) TCP/IP

ITSM
Top Related IT Skills in Wiltshire by Category

For the 6 months to 23 September 2014, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 8 (14.29%) IIS
2 2 (3.57%) iPlanet
Applications
1 16 (28.57%) MS Office
2 3 (5.36%) MS Excel
2 3 (5.36%) MS PowerPoint
3 2 (3.57%) MS Visio
Business Applications
1 3 (5.36%) Remedy ITSM
Communications & Networking
1 3 (5.36%) LDAP
1 3 (5.36%) SNMP
1 3 (5.36%) TCP/IP
2 2 (3.57%) LAN
2 2 (3.57%) WAN
Database & Business Intelligence
1 26 (46.43%) SQL Server
2 2 (3.57%) Relational Database
2 2 (3.57%) SQL Server Reporting Services
3 1 (1.79%) SQL Server 2005
3 1 (1.79%) SQL Server 2008
3 1 (1.79%) SQL Server 2012
3 1 (1.79%) Crystal Reports
General
1 6 (10.71%) Marketing
Job Titles
1 48 (85.71%) Consultant
2 40 (71.43%) Technical Consultant
2 40 (71.43%) ITSM Consultant
3 21 (37.50%) Solutions Consultant
4 16 (28.57%) Business Consultant
5 15 (26.79%) Management Consultant
5 15 (26.79%) Service Management Consultant
6 13 (23.21%) Junior Technical Consultant
6 13 (23.21%) Junior
6 13 (23.21%) Junior Consultant
7 7 (12.50%) Sales Consultant
8 3 (5.36%) Pre Sales Consultant
9 2 (3.57%) Data Manager
9 2 (3.57%) Data Centre Manager
9 2 (3.57%) Help Desk Support
9 2 (3.57%) Service Desk Analyst
9 2 (3.57%) Analyst
9 2 (3.57%) Service Analyst
9 2 (3.57%) Implementation Consultant
10 1 (1.79%) Technical Team Leader
Libraries, Frameworks & Software Standards
1 11 (19.64%) Web Services
2 9 (16.07%) .NET
3 7 (12.50%) ASP.NET
4 3 (5.36%) HTML
5 2 (3.57%) SAML
6 1 (1.79%) XML
Miscellaneous
1 9 (16.07%) Analytical Skills
2 2 (3.57%) Enterprise Software
3 1 (1.79%) Management Information System
Operating Systems
1 11 (19.64%) Windows
2 2 (3.57%) Windows XP
2 2 (3.57%) Windows Server 2008
2 2 (3.57%) Windows 8
2 2 (3.57%) Windows Server 2012
2 2 (3.57%) UNIX
Processes & Methodologies
1 55 (98.21%) Service Management
2 50 (89.29%) ITIL
3 15 (26.79%) Service Desk Management
4 14 (25.00%) Mentoring
5 6 (10.71%) Asset Management
5 6 (10.71%) Use Case
6 4 (7.14%) Stakeholder Management
7 3 (5.36%) Project Management
8 2 (3.57%) Disaster Recovery
8 2 (3.57%) Six Sigma
8 2 (3.57%) BCP
8 2 (3.57%) Scrum
8 2 (3.57%) Business Continuity
8 2 (3.57%) Agile Software Development
8 2 (3.57%) Capacity Planning
8 2 (3.57%) Incident Management
8 2 (3.57%) Business Continuity Planning
9 1 (1.79%) PRINCE2
9 1 (1.79%) Service Delivery
Programming Languages
1 34 (60.71%) SQL
2 9 (16.07%) PowerShell
3 8 (14.29%) C#
4 2 (3.57%) T-SQL
Qualifications
1 5 (8.93%) ITIL Certification
2 2 (3.57%) Degree
3 1 (1.79%) ITIL Foundation Certificate
3 1 (1.79%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (14.29%) COBIT
2 1 (1.79%) QA
2 1 (1.79%) SLA
System Software
1 25 (44.64%) Active Directory
Systems Management
1 3 (5.36%) SCCM
2 2 (3.57%) Tivoli
3 1 (1.79%) WMI
Vendors
1 26 (46.43%) Microsoft
2 4 (7.14%) BMC
2 4 (7.14%) FrontRange
3 3 (5.36%) Remedy
4 2 (3.57%) VMware
4 2 (3.57%) Altiris
4 2 (3.57%) CA
4 2 (3.57%) LANDesk
4 2 (3.57%) DevExpress
4 2 (3.57%) SolarWinds
4 2 (3.57%) IBM
5 1 (1.79%) ServiceNow
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £25000 - £29000 per annum + ben+training
Posted: 6 days ago
Corsham, Chippenham, Melksham, Trowbridge,...
XIST4 IT LIMITED
Salary: £35-40,000 + £4k Car Allowance
Posted: 15 days ago