The first table below looks at the demand for ITSM skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wiltshire region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 69 76 95
Rank change year-on-year
+7 +19
Permanent jobs citing ITSM 24 13 2
As % of all permanent IT jobs located in Wiltshire 2.17% 1.40% 0.17%
As % of the Processes & Methodologies category 2.64% 1.65% 0.21%
Number of salaries quoted 24 12 2
Average salary £37,500 £47,500 £33,500
Average salary % change year-on-year
-21.05% +41.79%
90% offered a salary of more than £22,500 £44,225 £32,700
10% offered a salary of more than £45,000 £67,500 £34,300
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
909 790 946
As % of all permanent IT jobs located in Wiltshire 82.11% 84.85% 79.56%
Number of salaries quoted 777 656 828
Average salary £40,000 £39,000 £40,464
Average salary % change year-on-year
+2.56% -3.61%
90% offered a salary of more than £27,500 £28,000 £25,770
10% offered a salary of more than £62,500 £60,000 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
South West

ITSM
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wiltshire

ITSM
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Wiltshire region.

ITSM Salary Trend in Wiltshire

ITSM
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing ITSM across the Wiltshire region over the 3 months to 30 July 2014.

ITSM Salary Histogram in Wiltshire

ITSM
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Wiltshire region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +7 22 £42,500 -10.52% 1
Corsham - 2 £22,500 -
ITSM
South West

ITSM
Top 30 Related IT Skills in Wiltshire

For the 6 months to 30 July 2014, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 44 (93.62%) Service Management
2 42 (89.36%) ITIL
3 34 (72.34%) SQL
4 27 (57.45%) Active Directory
5 22 (46.81%) Microsoft
5 22 (46.81%) SQL Server
6 18 (38.30%) Service Desk Management
7 15 (31.91%) MS Office
8 8 (17.02%) Windows
9 6 (12.77%) IIS
10 5 (10.64%) Remedy
10 5 (10.64%) C#
10 5 (10.64%) MS Excel
10 5 (10.64%) Remedy ITSM
11 4 (8.51%) .NET
11 4 (8.51%) ASP.NET
11 4 (8.51%) Web Services
11 4 (8.51%) PowerShell
12 3 (6.38%) QA
12 3 (6.38%) SCCM
12 3 (6.38%) SQL Server 2012
12 3 (6.38%) ServiceNow
12 3 (6.38%) Business Continuity Planning
12 3 (6.38%) ITIL Foundation Certificate
12 3 (6.38%) SQL Server 2008
12 3 (6.38%) Capacity Planning
12 3 (6.38%) BCP
12 3 (6.38%) LDAP
12 3 (6.38%) SNMP
12 3 (6.38%) TCP/IP

ITSM
Top Related IT Skills in Wiltshire by Category

For the 6 months to 30 July 2014, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 6 (12.77%) IIS
Applications
1 15 (31.91%) MS Office
2 5 (10.64%) MS Excel
3 2 (4.26%) MS PowerPoint
3 2 (4.26%) MS Visio
Business Applications
1 5 (10.64%) Remedy ITSM
Communications & Networking
1 3 (6.38%) LDAP
1 3 (6.38%) SNMP
1 3 (6.38%) TCP/IP
2 2 (4.26%) LAN
2 2 (4.26%) WAN
Database & Business Intelligence
1 22 (46.81%) SQL Server
2 3 (6.38%) SQL Server 2012
2 3 (6.38%) SQL Server 2008
2 3 (6.38%) Crystal Reports
2 3 (6.38%) SQL Server 2005
General
1 1 (2.13%) Marketing
Job Titles
1 36 (76.60%) Consultant
2 35 (74.47%) Technical Consultant
3 32 (68.09%) ITSM Consultant
4 18 (38.30%) Management Consultant
4 18 (38.30%) Business Consultant
4 18 (38.30%) Service Management Consultant
5 14 (29.79%) Solutions Consultant
6 12 (25.53%) Junior Technical Consultant
6 12 (25.53%) Junior
6 12 (25.53%) Junior Consultant
7 4 (8.51%) Help Desk Support
7 4 (8.51%) Service Desk Analyst
7 4 (8.51%) Service Analyst
7 4 (8.51%) Analyst
8 2 (4.26%) Technical Services Analyst
8 2 (4.26%) Data Manager
8 2 (4.26%) Technical Support Analyst
8 2 (4.26%) Data Centre Manager
8 2 (4.26%) Technical Analyst
8 2 (4.26%) Help Desk Support Analyst
Libraries, Frameworks & Software Standards
1 4 (8.51%) .NET
1 4 (8.51%) ASP.NET
1 4 (8.51%) Web Services
2 1 (2.13%) XML
2 1 (2.13%) HTML
Miscellaneous
1 3 (6.38%) Management Information System
Operating Systems
1 8 (17.02%) Windows
2 2 (4.26%) UNIX
2 2 (4.26%) Windows XP
2 2 (4.26%) Windows 8
2 2 (4.26%) Windows Server 2012
2 2 (4.26%) Windows Server 2008
Processes & Methodologies
1 44 (93.62%) Service Management
2 42 (89.36%) ITIL
3 18 (38.30%) Service Desk Management
4 3 (6.38%) Business Continuity Planning
4 3 (6.38%) Capacity Planning
4 3 (6.38%) BCP
4 3 (6.38%) Disaster Recovery
4 3 (6.38%) Stakeholder Management
4 3 (6.38%) Business Continuity
5 2 (4.26%) Incident Management
6 1 (2.13%) Programme Management
6 1 (2.13%) Use Case
6 1 (2.13%) Release Management
6 1 (2.13%) Asset Management
Programming Languages
1 34 (72.34%) SQL
2 5 (10.64%) C#
3 4 (8.51%) PowerShell
Qualifications
1 3 (6.38%) ITIL Foundation Certificate
2 1 (2.13%) ITIL Certification
Quality Assurance & Compliance
1 3 (6.38%) QA
2 1 (2.13%) COBIT
System Software
1 27 (57.45%) Active Directory
Systems Management
1 3 (6.38%) SCCM
1 3 (6.38%) WMI
2 2 (4.26%) Tivoli
Vendors
1 22 (46.81%) Microsoft
2 5 (10.64%) Remedy
3 3 (6.38%) ServiceNow
4 2 (4.26%) FrontRange
4 2 (4.26%) VMware
4 2 (4.26%) IBM
4 2 (4.26%) BMC
4 2 (4.26%) CA
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £50000 - £55000 per annum + bonus +car allow OTE £100k
Posted: 5 days ago