The table below looks at the statistics for ITSM skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 73 85 86
Rank change year-on-year
+12 +1
Permanent jobs citing ITSM 25 13 14
As % of all permanent IT jobs located in Wiltshire 2.29% 1.30% 1.18%
As % of the Processes & Methodologies category 2.57% 1.58% 1.46%
Number of salaries quoted 19 13 14
Average salary £32,500 £45,000 £40,000
Average salary % change year-on-year
-27.77% +12.50%
90% offered a salary of more than £22,500 £31,000 £34,600
10% offered a salary of more than £87,500 £45,000 £57,500
UK excluding London average salary £40,612 £40,000 £45,000
% change year-on-year
+1.52% -11.11%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
971 822 962
As % of all permanent IT jobs located in Wiltshire 88.84% 81.95% 81.25%
Number of salaries quoted 817 726 864
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wiltshire

ITSM
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Wiltshire region.

ITSM Salary Trend in Wiltshire

ITSM
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing ITSM across the Wiltshire region over the 3 months to 23 January 2015.

ITSM Salary Histogram in Wiltshire

ITSM
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Wiltshire region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +6 20 £32,500 -27.77% 4
Corsham - 3 £22,500 - 2
Chippenham - 1 £37,500 - 1
ITSM
South West

ITSM
Top 30 Related IT Skills in Wiltshire

For the 6 months to 23 January 2015, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 48 (87.27%) Service Management
2 34 (61.82%) ITIL
3 21 (38.18%) SQL Server
3 21 (38.18%) Microsoft
4 15 (27.27%) SQL
5 14 (25.45%) Web Services
5 14 (25.45%) Active Directory
6 13 (23.64%) Windows
6 13 (23.64%) Enterprise Software
7 12 (21.82%) Analytical Skills
7 12 (21.82%) COBIT
7 12 (21.82%) .NET
8 11 (20.00%) Degree
8 11 (20.00%) Marketing
9 10 (18.18%) PowerShell
9 10 (18.18%) ITIL Certification
10 9 (16.36%) BMC
10 9 (16.36%) MS Office
10 9 (16.36%) FrontRange
11 8 (14.55%) IIS
11 8 (14.55%) Project Management
12 7 (12.73%) C#
12 7 (12.73%) ASP.NET
12 7 (12.73%) MS Excel
12 7 (12.73%) Agile Software Development
13 6 (10.91%) Asset Management
13 6 (10.91%) LANDesk
13 6 (10.91%) Use Case
13 6 (10.91%) TCP/IP
13 6 (10.91%) Service Delivery

ITSM
Top Related IT Skills in Wiltshire by Category

For the 6 months to 23 January 2015, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 8 (14.55%) IIS
2 5 (9.09%) iPlanet
3 1 (1.82%) MS Exchange
3 1 (1.82%) Exchange Server 2003
Applications
1 9 (16.36%) MS Office
2 7 (12.73%) MS Excel
3 3 (5.45%) MS PowerPoint
4 2 (3.64%) MS Visio
Business Applications
1 3 (5.45%) Remedy ITSM
Cloud Services
1 3 (5.45%) SaaS
Communications & Networking
1 6 (10.91%) TCP/IP
2 5 (9.09%) SNMP
2 5 (9.09%) LDAP
3 4 (7.27%) Firewall
4 2 (3.64%) LAN
4 2 (3.64%) WAN
5 1 (1.82%) SAN
5 1 (1.82%) DHCP
5 1 (1.82%) DNS
5 1 (1.82%) NAS
5 1 (1.82%) Multicast
5 1 (1.82%) VLAN
Database & Business Intelligence
1 21 (38.18%) SQL Server
2 5 (9.09%) Relational Database
2 5 (9.09%) SQL Server Reporting Services
General
1 11 (20.00%) Marketing
2 4 (7.27%) German Language
3 3 (5.45%) Back Office
Job Titles
1 35 (63.64%) Consultant
2 23 (41.82%) ITSM Consultant
3 20 (36.36%) Technical Consultant
4 10 (18.18%) Solutions Consultant
4 10 (18.18%) Business Consultant
5 7 (12.73%) Sales Executive
5 7 (12.73%) Sales Consultant
6 6 (10.91%) Implementation Consultant
7 5 (9.09%) Management Consultant
7 5 (9.09%) Service Management Consultant
8 3 (5.45%) Junior Consultant
8 3 (5.45%) Junior
8 3 (5.45%) Account Executive
8 3 (5.45%) Junior Technical Consultant
8 3 (5.45%) Sales Manager
8 3 (5.45%) Pre Sales Consultant
8 3 (5.45%) Service Manager
8 3 (5.45%) Help Desk Support
9 2 (3.64%) 1st Line Support
9 2 (3.64%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 14 (25.45%) Web Services
2 12 (21.82%) .NET
3 7 (12.73%) ASP.NET
4 5 (9.09%) SAML
4 5 (9.09%) HTML
5 2 (3.64%) .NET Framework
6 1 (1.82%) J2EE
Miscellaneous
1 13 (23.64%) Enterprise Software
2 12 (21.82%) Analytical Skills
3 4 (7.27%) Management Information System
Operating Systems
1 13 (23.64%) Windows
2 3 (5.45%) UNIX
2 3 (5.45%) Windows Server 2008
3 2 (3.64%) Windows 8
3 2 (3.64%) Windows Server 2012
3 2 (3.64%) Windows XP
4 1 (1.82%) Windows Server 2003
Processes & Methodologies
1 48 (87.27%) Service Management
2 34 (61.82%) ITIL
3 8 (14.55%) Project Management
4 7 (12.73%) Agile Software Development
5 6 (10.91%) Asset Management
5 6 (10.91%) Use Case
5 6 (10.91%) Service Delivery
5 6 (10.91%) Six Sigma
6 5 (9.09%) Stakeholder Management
6 5 (9.09%) Scrum
7 4 (7.27%) Telemarketing
7 4 (7.27%) Service Desk Management
7 4 (7.27%) ITIL V2
7 4 (7.27%) Time Management
7 4 (7.27%) Business Intelligence
7 4 (7.27%) CRM
8 3 (5.45%) PRINCE2
8 3 (5.45%) Mentoring
9 2 (3.64%) Incident Management
9 2 (3.64%) Waterfall
Programming Languages
1 15 (27.27%) SQL
2 10 (18.18%) PowerShell
3 7 (12.73%) C#
4 5 (9.09%) T-SQL
5 1 (1.82%) Java
Qualifications
1 11 (20.00%) Degree
2 10 (18.18%) ITIL Certification
3 1 (1.82%) PRINCE2 Certification
3 1 (1.82%) SC Cleared
3 1 (1.82%) Security Cleared
Quality Assurance & Compliance
1 12 (21.82%) COBIT
2 1 (1.82%) BS15000
2 1 (1.82%) SLA
System Software
1 14 (25.45%) Active Directory
2 1 (1.82%) VMware ESXi
2 1 (1.82%) VMware Infrastructure
2 1 (1.82%) Xen
Systems Management
1 5 (9.09%) SCCM
2 3 (5.45%) Tivoli
3 1 (1.82%) McAfee ePO
3 1 (1.82%) WSUS
Vendors
1 21 (38.18%) Microsoft
2 9 (16.36%) BMC
2 9 (16.36%) FrontRange
3 6 (10.91%) LANDesk
4 5 (9.09%) DevExpress
4 5 (9.09%) SolarWinds
4 5 (9.09%) Altiris
5 4 (7.27%) Oracle
6 3 (5.45%) CA
6 3 (5.45%) Remedy
6 3 (5.45%) IBM
7 1 (1.82%) VMware
7 1 (1.82%) McAfee
7 1 (1.82%) Cisco
7 1 (1.82%) Dell
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