The table below looks at the statistics for ITSM skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 70 83 96
Rank change year-on-year
+13 +13
Permanent jobs citing ITSM 26 9 4
As % of all permanent IT jobs located in Wiltshire 2.15% 0.91% 0.32%
As % of the Processes & Methodologies category 2.63% 1.07% 0.42%
Number of salaries quoted 26 8 3
Average salary £45,000 £46,875 £34,500
Average salary % change year-on-year
-4.00% +35.86%
90% offered a salary of more than £27,000 £34,800 £32,900
10% offered a salary of more than £75,000 £47,500 £48,900
UK excluding London average salary £41,000 £42,500 £40,000
% change year-on-year
-3.52% +6.25%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
990 839 953
As % of all permanent IT jobs located in Wiltshire 81.95% 84.58% 77.29%
Number of salaries quoted 825 689 850
Average salary £40,000 £40,500 £40,500
Average salary % change year-on-year
-1.23% -
90% offered a salary of more than £27,000 £28,000 £25,000
10% offered a salary of more than £57,000 £60,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wiltshire

ITSM
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Wiltshire region.

ITSM Salary Trend in Wiltshire

ITSM
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing ITSM across the Wiltshire region over the 3 months to 22 August 2014.

ITSM Salary Histogram in Wiltshire

ITSM
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Wiltshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +15 26 £45,000 -5.26% 2
ITSM
South West

ITSM
Top 30 Related IT Skills in Wiltshire

For the 6 months to 22 August 2014, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 49 (94.23%) Service Management
2 47 (90.38%) ITIL
3 35 (67.31%) SQL
4 27 (51.92%) Active Directory
5 21 (40.38%) SQL Server
5 21 (40.38%) Microsoft
6 18 (34.62%) Service Desk Management
7 14 (26.92%) MS Office
8 8 (15.38%) Windows
9 6 (11.54%) IIS
9 6 (11.54%) Web Services
10 5 (9.62%) C#
10 5 (9.62%) MS Excel
10 5 (9.62%) Remedy
10 5 (9.62%) Remedy ITSM
11 4 (7.69%) Use Case
11 4 (7.69%) PowerShell
11 4 (7.69%) COBIT
11 4 (7.69%) Marketing
11 4 (7.69%) Asset Management
11 4 (7.69%) ITIL Certification
11 4 (7.69%) .NET
11 4 (7.69%) ASP.NET
12 3 (5.77%) Crystal Reports
12 3 (5.77%) LDAP
12 3 (5.77%) BCP
12 3 (5.77%) SNMP
12 3 (5.77%) TCP/IP
12 3 (5.77%) Business Continuity
12 3 (5.77%) Disaster Recovery

ITSM
Top Related IT Skills in Wiltshire by Category

For the 6 months to 22 August 2014, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 6 (11.54%) IIS
Applications
1 14 (26.92%) MS Office
2 5 (9.62%) MS Excel
3 3 (5.77%) MS PowerPoint
4 2 (3.85%) MS Visio
Business Applications
1 5 (9.62%) Remedy ITSM
Communications & Networking
1 3 (5.77%) LDAP
1 3 (5.77%) SNMP
1 3 (5.77%) TCP/IP
2 2 (3.85%) LAN
2 2 (3.85%) WAN
Database & Business Intelligence
1 21 (40.38%) SQL Server
2 3 (5.77%) Crystal Reports
2 3 (5.77%) SQL Server 2005
2 3 (5.77%) SQL Server 2008
2 3 (5.77%) SQL Server 2012
General
1 4 (7.69%) Marketing
Job Titles
1 40 (76.92%) Consultant
2 36 (69.23%) Technical Consultant
3 34 (65.38%) ITSM Consultant
4 18 (34.62%) Management Consultant
4 18 (34.62%) Business Consultant
4 18 (34.62%) Service Management Consultant
5 17 (32.69%) Solutions Consultant
6 11 (21.15%) Junior
6 11 (21.15%) Junior Consultant
6 11 (21.15%) Junior Technical Consultant
7 5 (9.62%) Sales Consultant
8 4 (7.69%) Analyst
8 4 (7.69%) Service Desk Analyst
8 4 (7.69%) Service Analyst
8 4 (7.69%) Help Desk Support
9 3 (5.77%) Pre Sales Consultant
10 2 (3.85%) Support Analyst
10 2 (3.85%) Technical Support
10 2 (3.85%) Help Desk Analyst
10 2 (3.85%) Data Manager
Libraries, Frameworks & Software Standards
1 6 (11.54%) Web Services
2 4 (7.69%) .NET
2 4 (7.69%) ASP.NET
3 1 (1.92%) XML
3 1 (1.92%) HTML
Miscellaneous
1 3 (5.77%) Management Information System
Operating Systems
1 8 (15.38%) Windows
2 2 (3.85%) Windows 8
2 2 (3.85%) Windows Server 2012
2 2 (3.85%) Windows Server 2008
2 2 (3.85%) Windows XP
2 2 (3.85%) UNIX
Processes & Methodologies
1 49 (94.23%) Service Management
2 47 (90.38%) ITIL
3 18 (34.62%) Service Desk Management
4 4 (7.69%) Use Case
4 4 (7.69%) Asset Management
5 3 (5.77%) BCP
5 3 (5.77%) Business Continuity
5 3 (5.77%) Disaster Recovery
5 3 (5.77%) Stakeholder Management
5 3 (5.77%) Business Continuity Planning
5 3 (5.77%) Capacity Planning
6 2 (3.85%) Incident Management
7 1 (1.92%) PRINCE2
7 1 (1.92%) Project Management
7 1 (1.92%) Programme Management
7 1 (1.92%) Release Management
Programming Languages
1 35 (67.31%) SQL
2 5 (9.62%) C#
3 4 (7.69%) PowerShell
Qualifications
1 4 (7.69%) ITIL Certification
2 3 (5.77%) ITIL Foundation Certificate
3 1 (1.92%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (7.69%) COBIT
2 3 (5.77%) QA
3 1 (1.92%) SLA
System Software
1 27 (51.92%) Active Directory
Systems Management
1 3 (5.77%) WMI
1 3 (5.77%) SCCM
2 2 (3.85%) Tivoli
Vendors
1 21 (40.38%) Microsoft
2 5 (9.62%) Remedy
3 3 (5.77%) ServiceNow
4 2 (3.85%) FrontRange
4 2 (3.85%) VMware
4 2 (3.85%) IBM
4 2 (3.85%) BMC
4 2 (3.85%) CA
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £40000 - £50000 per annum + car allow +bonus +ben
Posted: 17 hours ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £50000 - £55000 per annum + bonus +car allow OTE £100k
Posted: 2 days ago