The table below looks at the statistics for ITSM skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 46 71 69
Rank change year-on-year
+25 -2
Permanent jobs citing ITSM 44 23 11
As % of all permanent IT jobs located in Wiltshire 4.01% 2.25% 1.18%
As % of the Processes & Methodologies category 4.78% 2.63% 1.37%
Number of salaries quoted 39 23 11
Average salary £36,250 £45,000 £47,500
Average salary % change year-on-year
-19.44% -5.26%
90% offered a salary of more than £26,500 £26,200 £40,000
10% offered a salary of more than £70,000 £62,858 £57,500
UK excluding London average salary £42,983 £50,000 £47,000
% change year-on-year
-14.03% +6.38%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
920 873 801
As % of all permanent IT jobs located in Wiltshire 83.94% 85.34% 86.13%
Number of salaries quoted 728 757 732
Average salary £40,000 £42,500 £39,000
Average salary % change year-on-year
-5.88% +8.97%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £55,000 £57,500 £63,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wiltshire

ITSM
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Wiltshire region.

ITSM Salary Trend in Wiltshire

ITSM
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing ITSM across the Wiltshire region over the 3 months to 28 April 2015.

ITSM Salary Histogram in Wiltshire

ITSM
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Wiltshire region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +17 33 £33,750 -25.00% 8
Trowbridge - 2 £33,500 -
Corsham - 2 £22,500 -
ITSM
South West

ITSM
Top 30 Related IT Skills in Wiltshire

For the 6 months to 28 April 2015, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 49 (72.06%) Service Management
2 46 (67.65%) ITIL
3 36 (52.94%) Microsoft
4 33 (48.53%) Windows
5 30 (44.12%) SQL Server
6 25 (36.76%) .NET
6 25 (36.76%) Active Directory
7 24 (35.29%) Web Services
7 24 (35.29%) Degree
8 23 (33.82%) MS Excel
8 23 (33.82%) C#
8 23 (33.82%) IIS
8 23 (33.82%) ASP.NET
9 20 (29.41%) Time Management
9 20 (29.41%) ITIL V2
10 18 (26.47%) Analytical Skills
11 17 (25.00%) MS Office
12 16 (23.53%) Project Management
13 13 (19.12%) SQL
13 13 (19.12%) German Language
13 13 (19.12%) PowerShell
14 12 (17.65%) Agile Software Development
14 12 (17.65%) Management Information System
15 11 (16.18%) PRINCE2
15 11 (16.18%) ITIL Certification
16 10 (14.71%) CRM
16 10 (14.71%) Business Intelligence
16 10 (14.71%) Telemarketing
16 10 (14.71%) Waterfall
16 10 (14.71%) .NET Framework

ITSM
Top Related IT Skills in Wiltshire by Category

For the 6 months to 28 April 2015, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 23 (33.82%) IIS
2 2 (2.94%) iPlanet
Applications
1 23 (33.82%) MS Excel
2 17 (25.00%) MS Office
3 2 (2.94%) MS Visio
3 2 (2.94%) MS PowerPoint
Business Applications
1 5 (7.35%) Remedy ITSM
Cloud Services
1 2 (2.94%) SaaS
Communications & Networking
1 5 (7.35%) LDAP
1 5 (7.35%) TCP/IP
1 5 (7.35%) Firewall
2 3 (4.41%) Wireshark
2 3 (4.41%) VPN
2 3 (4.41%) HTTP
3 2 (2.94%) SNMP
3 2 (2.94%) LAN
3 2 (2.94%) WAN
3 2 (2.94%) Intranet
3 2 (2.94%) Internet
3 2 (2.94%) Extranet
Database & Business Intelligence
1 30 (44.12%) SQL Server
2 6 (8.82%) SQL Server Integration Services
3 5 (7.35%) Relational Database
4 4 (5.88%) SQL Server Reporting Services
General
1 13 (19.12%) German Language
2 5 (7.35%) Back Office
3 3 (4.41%) Marketing
4 2 (2.94%) Finance
5 1 (1.47%) Legal
Job Titles
1 24 (35.29%) Consultant
2 22 (32.35%) Technical Consultant
3 19 (27.94%) ITSM Consultant
4 12 (17.65%) Business Consultant
4 12 (17.65%) Sales Executive
5 10 (14.71%) Product Consultant
6 8 (11.76%) Analyst
7 7 (10.29%) Service Manager
8 6 (8.82%) Support Analyst
9 5 (7.35%) Help Desk Support
9 5 (7.35%) Service Analyst
9 5 (7.35%) Service Desk Analyst
10 4 (5.88%) Architect
11 3 (4.41%) Applications Support
11 3 (4.41%) Applications Support Analyst
11 3 (4.41%) Senior Analyst
11 3 (4.41%) Senior Support Analyst
12 2 (2.94%) Sales Manager
12 2 (2.94%) Account Executive
12 2 (2.94%) 1st Line Support
Libraries, Frameworks & Software Standards
1 25 (36.76%) .NET
2 24 (35.29%) Web Services
3 23 (33.82%) ASP.NET
4 10 (14.71%) .NET Framework
5 2 (2.94%) HTML
5 2 (2.94%) SAML
Miscellaneous
1 18 (26.47%) Analytical Skills
2 12 (17.65%) Management Information System
3 5 (7.35%) Enterprise Software
3 5 (7.35%) Client/Server
4 4 (5.88%) FlexPod
5 1 (1.47%) CMDB
Operating Systems
1 33 (48.53%) Windows
2 7 (10.29%) UNIX
3 2 (2.94%) Windows XP
3 2 (2.94%) Windows Server 2008
3 2 (2.94%) Windows 8
3 2 (2.94%) Windows Server 2012
Processes & Methodologies
1 49 (72.06%) Service Management
2 46 (67.65%) ITIL
3 20 (29.41%) Time Management
3 20 (29.41%) ITIL V2
4 16 (23.53%) Project Management
5 12 (17.65%) Agile Software Development
6 11 (16.18%) PRINCE2
7 10 (14.71%) CRM
7 10 (14.71%) Business Intelligence
7 10 (14.71%) Waterfall
7 10 (14.71%) Telemarketing
8 8 (11.76%) Service Delivery
9 7 (10.29%) Six Sigma
10 5 (7.35%) Incident Management
10 5 (7.35%) Operations Management
11 4 (5.88%) ITIL V3
12 2 (2.94%) Web Development
12 2 (2.94%) Business Development
12 2 (2.94%) Process Improvement
12 2 (2.94%) Line Management
Programming Languages
1 23 (33.82%) C#
2 13 (19.12%) SQL
2 13 (19.12%) PowerShell
3 4 (5.88%) C
4 2 (2.94%) T-SQL
Qualifications
1 24 (35.29%) Degree
2 11 (16.18%) ITIL Certification
3 5 (7.35%) Security Cleared
4 4 (5.88%) SC Cleared
5 1 (1.47%) BC Cleared
5 1 (1.47%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 7 (10.29%) COBIT
2 1 (1.47%) BS15000
System Software
1 25 (36.76%) Active Directory
2 3 (4.41%) VMware Infrastructure
Systems Management
1 5 (7.35%) Tivoli
2 3 (4.41%) MOM
2 3 (4.41%) Systems Management Server (SMS)
3 2 (2.94%) SCCM
Vendors
1 36 (52.94%) Microsoft
2 5 (7.35%) BMC
2 5 (7.35%) CA
2 5 (7.35%) Remedy
2 5 (7.35%) Oracle
2 5 (7.35%) FrontRange
2 5 (7.35%) IBM
3 3 (4.41%) VMware
4 2 (2.94%) Altiris
4 2 (2.94%) DevExpress
4 2 (2.94%) SolarWinds
4 2 (2.94%) Business Objects
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £45000 - £49000 per annum + Bonus,car allowance & Benefits
Posted: 3 days ago
Swindon
Nationwide
Salary: £40721 - £452245 per annum + excellent benefits
Posted: 5 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £35000 - £37500 per annum + benefits
Posted: 5 days ago
Swindon, Wiltshire
FT Select
Salary: From £25,000 to £30,000 per annum plus benefits
Posted: 6 days ago
Swindon
Nationwide Building Society
Posted: 12 days ago
Swindon
Nationwide
Salary: £52000 - £60000 per annum + excellent benefits
Posted: 17 days ago