The table below looks at the statistics for ITSM skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 63 63 67
Rank change year-on-year
0 +4
Permanent jobs citing ITSM 38 27 18
As % of all permanent IT jobs located in Wiltshire 3.23% 2.81% 1.94%
As % of the Processes & Methodologies category 3.90% 3.22% 2.30%
Number of salaries quoted 34 27 17
Average salary £45,000 £42,500 £47,500
Average salary % change year-on-year
+5.88% -10.52%
UK excluding London average salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
975 839 783
As % of all permanent IT jobs located in Wiltshire 82.91% 87.30% 84.47%
Number of salaries quoted 829 721 676
Average salary £40,000 £42,500 £39,000
Average salary % change year-on-year
-5.88% +8.97%
90% offered a salary of more than £32,000 £27,500 £28,000
10% offered a salary of more than £55,000 £60,000 £63,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITSM
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wiltshire

ITSM
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Wiltshire region.

ITSM Salary Trend in Wiltshire

ITSM
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing ITSM across the Wiltshire region over the 3 months to 3 July 2015.

ITSM Salary Histogram in Wiltshire

ITSM
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Wiltshire region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon 0 25 £46,688 +9.85% 3
Malmesbury - 5 £45,000 - 1
Trowbridge - 3 £38,000 - 1
ITSM
South West

ITSM
Top 30 Related IT Skills in Wiltshire

For the 6 months to 3 July 2015, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 65 (79.27%) Service Management
2 61 (74.39%) ITIL
3 42 (51.22%) Microsoft
4 39 (47.56%) Windows
5 35 (42.68%) SQL Server
6 32 (39.02%) .NET
7 31 (37.80%) Active Directory
8 30 (36.59%) C#
8 30 (36.59%) IIS
8 30 (36.59%) ASP.NET
8 30 (36.59%) MS Excel
9 29 (35.37%) Web Services
10 27 (32.93%) Time Management
10 27 (32.93%) ITIL V2
11 25 (30.49%) Degree
12 20 (24.39%) Project Management
13 19 (23.17%) Analytical Skills
14 17 (20.73%) MS Office
15 16 (19.51%) SQL
15 16 (19.51%) .NET Framework
16 15 (18.29%) PowerShell
16 15 (18.29%) Agile Software Development
17 14 (17.07%) PRINCE2
17 14 (17.07%) Management Information System
17 14 (17.07%) SDLC
18 13 (15.85%) Waterfall
18 13 (15.85%) German Language
19 12 (14.63%) Service Delivery
19 12 (14.63%) ITIL Certification
19 12 (14.63%) Business Intelligence

ITSM
Top Related IT Skills in Wiltshire by Category

For the 6 months to 3 July 2015, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 30 (36.59%) IIS
2 1 (1.22%) MS Exchange
2 1 (1.22%) Lync
Applications
1 30 (36.59%) MS Excel
2 17 (20.73%) MS Office
Business Applications
1 4 (4.88%) Remedy ITSM
2 2 (2.44%) Aareon QL
2 2 (2.44%) Dynamics GP
Cloud Services
1 1 (1.22%) Microsoft Azure
1 1 (1.22%) SaaS
1 1 (1.22%) Office 365
Communications & Networking
1 10 (12.20%) Firewall
2 8 (9.76%) VPN
3 5 (6.10%) Wi-Fi
4 4 (4.88%) TCP/IP
5 3 (3.66%) HTTP
5 3 (3.66%) LDAP
5 3 (3.66%) Wireshark
6 2 (2.44%) Intranet
6 2 (2.44%) Internet
6 2 (2.44%) Extranet
7 1 (1.22%) VoIP
Database & Business Intelligence
1 35 (42.68%) SQL Server
2 11 (13.41%) SQL Server Integration Services
3 5 (6.10%) SQL Server Reporting Services
4 3 (3.66%) Relational Database
5 2 (2.44%) SQL Server Analysis Services
6 1 (1.22%) Amazon RDS
General
1 13 (15.85%) German Language
2 5 (6.10%) Finance
3 4 (4.88%) Back Office
4 1 (1.22%) Legal
Job Titles
1 28 (34.15%) Consultant
2 27 (32.93%) Technical Consultant
3 24 (29.27%) ITSM Consultant
4 14 (17.07%) Business Consultant
5 13 (15.85%) Product Consultant
6 12 (14.63%) Analyst
7 10 (12.20%) Sales Executive
8 7 (8.54%) Architect
8 7 (8.54%) Support Analyst
8 7 (8.54%) Service Manager
9 5 (6.10%) Network Analyst
10 4 (4.88%) Help Desk Support
10 4 (4.88%) Senior Support Analyst
10 4 (4.88%) Senior Analyst
10 4 (4.88%) Service Architect
11 3 (3.66%) Service Analyst
11 3 (3.66%) Applications Support
11 3 (3.66%) Solutions Architect
11 3 (3.66%) Service Desk Analyst
11 3 (3.66%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 32 (39.02%) .NET
2 30 (36.59%) ASP.NET
3 29 (35.37%) Web Services
4 16 (19.51%) .NET Framework
Miscellaneous
1 19 (23.17%) Analytical Skills
2 14 (17.07%) Management Information System
3 5 (6.10%) Client/Server
4 4 (4.88%) CMDB
4 4 (4.88%) FlexPod
5 2 (2.44%) Data Structures
5 2 (2.44%) Data Integration
5 2 (2.44%) GIS
Operating Systems
1 39 (47.56%) Windows
2 6 (7.32%) UNIX
3 1 (1.22%) Android
Processes & Methodologies
1 65 (79.27%) Service Management
2 61 (74.39%) ITIL
3 27 (32.93%) Time Management
3 27 (32.93%) ITIL V2
4 20 (24.39%) Project Management
5 15 (18.29%) Agile Software Development
6 14 (17.07%) PRINCE2
6 14 (17.07%) SDLC
7 13 (15.85%) Waterfall
8 12 (14.63%) Service Delivery
8 12 (14.63%) Business Intelligence
9 10 (12.20%) CRM
9 10 (12.20%) Telemarketing
10 5 (6.10%) Operations Management
10 5 (6.10%) Line Management
11 4 (4.88%) Problem Management
11 4 (4.88%) ITIL V3
11 4 (4.88%) Six Sigma
12 3 (3.66%) Change Management
12 3 (3.66%) User Acceptance Testing
Programming Languages
1 30 (36.59%) C#
2 16 (19.51%) SQL
3 15 (18.29%) PowerShell
4 9 (10.98%) C
5 2 (2.44%) VBA
Qualifications
1 25 (30.49%) Degree
2 12 (14.63%) ITIL Certification
3 7 (8.54%) Security Cleared
4 6 (7.32%) SC Cleared
5 3 (3.66%) ITIL Foundation Certificate
6 1 (1.22%) BC Cleared
6 1 (1.22%) DV Cleared
Quality Assurance & Compliance
1 7 (8.54%) SLA
2 4 (4.88%) COBIT
System Software
1 31 (37.80%) Active Directory
2 3 (3.66%) VMware Infrastructure
3 1 (1.22%) Hyper-V
3 1 (1.22%) Microsoft App-V
Systems Management
1 4 (4.88%) Tivoli
2 3 (3.66%) MOM
2 3 (3.66%) Systems Management Server (SMS)
3 1 (1.22%) SCCM
3 1 (1.22%) SCOM
3 1 (1.22%) Windows Intune
3 1 (1.22%) SCSM
Vendors
1 42 (51.22%) Microsoft
2 5 (6.10%) Business Objects
2 5 (6.10%) Cisco
3 4 (4.88%) IBM
3 4 (4.88%) Remedy
3 4 (4.88%) BMC
3 4 (4.88%) CA
3 4 (4.88%) FrontRange
3 4 (4.88%) Oracle
4 3 (3.66%) VMware
5 2 (2.44%) Aareon
6 1 (1.22%) Apple
Trowbridge, Wiltshire
Reed Technology
Salary: £38000 per annum + benefits
Posted: 3 days ago
Malmesbury, Wiltshire
Opus Recruitment Solutions Ltd
Salary: £40000 - £50000 per annum
Posted: 3 days ago
Swindon
Computer Futures
Salary: competitive
Posted: 4 days ago
Swindon
Nationwide Building Society
Posted: 14 days ago
Swindon
Computer Futures
Salary: competitive
Posted: 17 days ago