The table below looks at the statistics for ITSM skills in IT jobs advertised for the Wiltshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 76 71 74
Rank change year-on-year
-5 +3
Permanent jobs citing ITSM 10 32 23
As % of all permanent IT jobs located in Wiltshire 1.08% 2.75% 2.08%
As % of the Processes & Methodologies category 1.31% 3.22% 2.36%
Number of salaries quoted 1 29 23
Median salary £23,000 £46,377 £32,500
Median salary % change year-on-year
-50.40% +42.69%
UK excluding London median salary £42,500 £42,500 £42,500
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
765 995 975
As % of all permanent IT jobs located in Wiltshire 82.52% 85.41% 88.08%
Number of salaries quoted 648 866 832
Median salary £42,500 £43,000 £40,000
Median salary % change year-on-year
-1.16% +7.50%
90% offered a salary of more than £30,000 £32,500 £27,950
10% offered a salary of more than £65,000 £62,500 £55,648
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wiltshire

ITSM
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Wiltshire region.

ITSM Salary Trend in Wiltshire

ITSM
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Wiltshire region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham - 9 - -
Swindon -10 1 £23,000 -51.06% 1
ITSM
South West

ITSM
Top 30 Related IT Skills in Wiltshire

For the 6 months to 29 July 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for ITSM.

1 31 (77.50%) Service Management
2 24 (60.00%) Active Directory
3 20 (50.00%) ITIL
4 19 (47.50%) Windows
4 19 (47.50%) IIS
5 16 (40.00%) Microsoft
6 15 (37.50%) .NET
6 15 (37.50%) SQL Server
6 15 (37.50%) Web Services
6 15 (37.50%) Change Management
6 15 (37.50%) PowerShell
7 14 (35.00%) Relational Database
7 14 (35.00%) Degree
7 14 (35.00%) SNMP
7 14 (35.00%) SQL
8 11 (27.50%) Incident Management
8 11 (27.50%) Problem Management
9 10 (25.00%) Remedy ITSM
9 10 (25.00%) ITIL V3
9 10 (25.00%) ITIL V2
9 10 (25.00%) Analytical Skills
9 10 (25.00%) Windows Server
9 10 (25.00%) .NET Framework
9 10 (25.00%) C#
9 10 (25.00%) MS Office
9 10 (25.00%) ASP.NET
9 10 (25.00%) Remedy
9 10 (25.00%) BMC
10 9 (22.50%) Project Management
10 9 (22.50%) Wireshark

ITSM
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (47.50%) IIS
2 5 (12.50%) iPlanet
Applications
1 10 (25.00%) MS Office
2 1 (2.50%) MS Excel
2 1 (2.50%) MS PowerPoint
2 1 (2.50%) MS Visio
Business Applications
1 10 (25.00%) Remedy ITSM
Communications & Networking
1 14 (35.00%) SNMP
2 9 (22.50%) Wireshark
3 5 (12.50%) LDAP
3 5 (12.50%) TCP/IP
Database & Business Intelligence
1 15 (37.50%) SQL Server
2 14 (35.00%) Relational Database
3 5 (12.50%) SQL Server Reporting Services
4 4 (10.00%) Big Data
General
1 4 (10.00%) Retail
2 2 (5.00%) Finance
3 1 (2.50%) Billing
Job Titles
1 25 (62.50%) Consultant
1 25 (62.50%) ITSM Consultant
2 15 (37.50%) Business Consultant
2 15 (37.50%) Technical Consultant
3 10 (25.00%) Remedy Consultant
3 10 (25.00%) Senior Consultant
3 10 (25.00%) Senior ITSM Consultant
3 10 (25.00%) Senior Remedy Consultant
3 10 (25.00%) Senior Support Consultant
3 10 (25.00%) Support Consultant
4 9 (22.50%) Analyst
4 9 (22.50%) Applications Support
4 9 (22.50%) Applications Support Analyst
4 9 (22.50%) ITSM Analyst
4 9 (22.50%) Product Analyst
4 9 (22.50%) Products Support Analyst
4 9 (22.50%) Support Analyst
5 4 (10.00%) Business Manager
5 4 (10.00%) Relationships Manager
5 4 (10.00%) Senior Business Manager
Libraries, Frameworks & Software Standards
1 15 (37.50%) .NET
1 15 (37.50%) Web Services
2 10 (25.00%) .NET Framework
2 10 (25.00%) ASP.NET
3 5 (12.50%) HTML
3 5 (12.50%) SAML
Miscellaneous
1 10 (25.00%) Analytical Skills
2 9 (22.50%) Computer Science
3 8 (20.00%) CMDB
4 5 (12.50%) Management Information System
5 4 (10.00%) Smart Meter
6 1 (2.50%) Learning Management System
Operating Systems
1 19 (47.50%) Windows
2 10 (25.00%) Windows Server
Processes & Methodologies
1 31 (77.50%) Service Management
2 20 (50.00%) ITIL
3 15 (37.50%) Change Management
4 11 (27.50%) Incident Management
4 11 (27.50%) Problem Management
5 10 (25.00%) ITIL V2
5 10 (25.00%) ITIL V3
6 9 (22.50%) Network Management
6 9 (22.50%) Project Management
7 7 (17.50%) Service Delivery
8 5 (12.50%) Agile Software Development
8 5 (12.50%) Scrum
8 5 (12.50%) Six Sigma
8 5 (12.50%) Stakeholder Management
9 4 (10.00%) Analytics
9 4 (10.00%) Business Continuity
9 4 (10.00%) Business Continuity Management
9 4 (10.00%) Predictive Analytics
9 4 (10.00%) Quality Management
10 1 (2.50%) Process Improvement
Programming Languages
1 15 (37.50%) PowerShell
2 14 (35.00%) SQL
3 10 (25.00%) C#
4 5 (12.50%) T-SQL
Qualifications
1 14 (35.00%) Degree
2 6 (15.00%) ITIL Certification
3 2 (5.00%) Security Cleared
Quality Assurance & Compliance
1 5 (12.50%) COBIT
2 4 (10.00%) ISO 9001
2 4 (10.00%) ISO/IEC 20000
System Software
1 24 (60.00%) Active Directory
Systems Management
1 5 (12.50%) SCCM
Vendors
1 16 (40.00%) Microsoft
2 10 (25.00%) BMC
2 10 (25.00%) Remedy
3 5 (12.50%) Altiris
3 5 (12.50%) DevExpress
3 5 (12.50%) SolarWinds
Malmesbury, Wiltshire
Dyson
Posted: 7 days ago