The table below looks at the statistics for ITSM skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 56 70 88
Rank change year-on-year
+14 +18
Permanent jobs citing ITSM 40 26 12
As % of all permanent IT jobs located in Wiltshire 3.75% 2.32% 1.24%
As % of the Processes & Methodologies category 4.31% 2.54% 1.44%
Number of salaries quoted 35 21 12
Average salary £40,000 £32,500 £45,000
Average salary % change year-on-year
+23.07% -27.77%
UK excluding London average salary £42,500 £40,250 £40,000
% change year-on-year
+5.59% +0.62%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
928 1022 831
As % of all permanent IT jobs located in Wiltshire 86.97% 91.33% 85.58%
Number of salaries quoted 854 863 736
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £30,000 £27,500
10% offered a salary of more than £65,000 £60,000 £57,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wiltshire

ITSM
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Wiltshire region.

ITSM Salary Trend in Wiltshire

ITSM
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing ITSM across the Wiltshire region over the 3 months to 8 February 2016.

ITSM Salary Histogram in Wiltshire

ITSM
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Wiltshire region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +21 35 £40,000 +23.07% 3
Corsham +1 3 £22,500 -
Malmesbury - 2 - - 1
ITSM
South West

ITSM
Top 30 Related IT Skills in Wiltshire

For the 6 months to 8 February 2016, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 53 (86.89%) Service Management
2 49 (80.33%) ITIL
3 25 (40.98%) Project Management
4 23 (37.70%) Windows
4 23 (37.70%) Active Directory
4 23 (37.70%) Business Continuity
5 21 (34.43%) Microsoft
5 21 (34.43%) Management Information System
6 20 (32.79%) IIS
6 20 (32.79%) Degree
7 19 (31.15%) Retail
7 19 (31.15%) SQL Server
7 19 (31.15%) Change Management
8 18 (29.51%) Quality Management
8 18 (29.51%) ISO 9001
8 18 (29.51%) Predictive Analytics
8 18 (29.51%) ISO/IEC 20000
8 18 (29.51%) Smart Meter
8 18 (29.51%) Big Data
8 18 (29.51%) Analytics
8 18 (29.51%) Business Continuity Management
9 16 (26.23%) .NET
10 15 (24.59%) Finance
10 15 (24.59%) Web Services
10 15 (24.59%) PowerShell
10 15 (24.59%) Windows Server
11 14 (22.95%) MS Office
12 13 (21.31%) ITIL V3
13 12 (19.67%) ITIL V2
13 12 (19.67%) .NET Framework

ITSM
Top Related IT Skills in Wiltshire by Category

For the 6 months to 8 February 2016, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 20 (32.79%) IIS
2 5 (8.20%) SharePoint
3 3 (4.92%) iPlanet
Applications
1 14 (22.95%) MS Office
2 6 (9.84%) MS Excel
3 5 (8.20%) MS PowerPoint
3 5 (8.20%) MS Visio
Business Applications
1 3 (4.92%) Remedy ITSM
2 2 (3.28%) SAP CRM
3 1 (1.64%) Aareon QL
3 1 (1.64%) Dynamics GP
Communications & Networking
1 11 (18.03%) SNMP
2 8 (13.11%) Wireshark
3 4 (6.56%) Firewall
4 3 (4.92%) LDAP
4 3 (4.92%) TCP/IP
5 1 (1.64%) VPN
5 1 (1.64%) Wi-Fi
Database & Business Intelligence
1 19 (31.15%) SQL Server
2 18 (29.51%) Big Data
3 11 (18.03%) Relational Database
4 4 (6.56%) SQL Server Reporting Services
5 1 (1.64%) BusinessObjects
5 1 (1.64%) GIS
5 1 (1.64%) SQL Server Analysis Services
5 1 (1.64%) SQL Server Integration Services
General
1 19 (31.15%) Retail
2 15 (24.59%) Finance
3 7 (11.48%) Banking
4 5 (8.20%) Retail Banking
5 3 (4.92%) Back Office
5 3 (4.92%) Billing
6 2 (3.28%) Telecoms
7 1 (1.64%) Legal
Job Titles
1 19 (31.15%) Business Manager
2 18 (29.51%) Business Relationship Manager
2 18 (29.51%) Relationships Manager
3 16 (26.23%) Senior Business Manager
3 16 (26.23%) Senior Manager
4 15 (24.59%) Business Consultant
4 15 (24.59%) Consultant
4 15 (24.59%) ITSM Consultant
4 15 (24.59%) Senior Relationships Manager
4 15 (24.59%) Technical Consultant
5 9 (14.75%) Analyst
6 8 (13.11%) Applications Support
6 8 (13.11%) Applications Support Analyst
6 8 (13.11%) ITSM Analyst
6 8 (13.11%) Product Analyst
6 8 (13.11%) Products Support Analyst
6 8 (13.11%) Support Analyst
7 5 (8.20%) Service Manager
8 3 (4.92%) Help Desk Support
8 3 (4.92%) Senior Service Manager
Libraries, Frameworks & Software Standards
1 16 (26.23%) .NET
2 15 (24.59%) Web Services
3 12 (19.67%) .NET Framework
3 12 (19.67%) ASP.NET
4 3 (4.92%) HTML
4 3 (4.92%) SAML
Miscellaneous
1 21 (34.43%) Management Information System
2 18 (29.51%) Smart Meter
3 11 (18.03%) Analytical Skills
4 9 (14.75%) Computer Science
5 2 (3.28%) Mainframe
6 1 (1.64%) CMDB
6 1 (1.64%) Data Centre
6 1 (1.64%) Data Integration
6 1 (1.64%) Data Structures
6 1 (1.64%) Performance Metrics
Operating Systems
1 23 (37.70%) Windows
2 15 (24.59%) Windows Server
3 3 (4.92%) Unix
Processes & Methodologies
1 53 (86.89%) Service Management
2 49 (80.33%) ITIL
3 25 (40.98%) Project Management
4 23 (37.70%) Business Continuity
5 19 (31.15%) Change Management
6 18 (29.51%) Analytics
6 18 (29.51%) Business Continuity Management
6 18 (29.51%) Predictive Analytics
6 18 (29.51%) Quality Management
7 13 (21.31%) ITIL V3
8 12 (19.67%) ITIL V2
9 9 (14.75%) Service Delivery
10 8 (13.11%) Network Management
11 6 (9.84%) PRINCE2
12 4 (6.56%) Stakeholder Management
12 4 (6.56%) Translating Business Requirements
13 3 (4.92%) Agile Software Development
13 3 (4.92%) CRM
13 3 (4.92%) Scrum
13 3 (4.92%) Six Sigma
Programming Languages
1 15 (24.59%) PowerShell
2 12 (19.67%) C#
2 12 (19.67%) SQL
3 3 (4.92%) T-SQL
4 1 (1.64%) VBA
Qualifications
1 20 (32.79%) Degree
2 4 (6.56%) ITIL Foundation Certificate
3 3 (4.92%) ITIL Certification
4 2 (3.28%) CITP
5 1 (1.64%) PRINCE2 Certification
Quality Assurance & Compliance
1 18 (29.51%) ISO 9001
1 18 (29.51%) ISO/IEC 20000
2 8 (13.11%) COBIT
3 2 (3.28%) SLA
System Software
1 23 (37.70%) Active Directory
Systems Management
1 3 (4.92%) SCCM
1 3 (4.92%) Tivoli
Vendors
1 21 (34.43%) Microsoft
2 3 (4.92%) Altiris
2 3 (4.92%) BMC
2 3 (4.92%) CA
2 3 (4.92%) DevExpress
2 3 (4.92%) FrontRange
2 3 (4.92%) IBM
2 3 (4.92%) Oracle
2 3 (4.92%) Remedy
2 3 (4.92%) SolarWinds
3 2 (3.28%) Salesforce.com
3 2 (3.28%) SAP
4 1 (1.64%) Aareon
4 1 (1.64%) Cisco
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £35000 - £48000 per annum + bonus+ben
Posted: 16 hours ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £40000 - £55000 per annum + 5K bonus + 6K Car allowance
Posted: 3 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £27000 - £38000 per annum + Benefits
Posted: 4 days ago
Malmesbury
Computer Futures
Salary: competitive
Posted: 26 days ago