The table below looks at the statistics for ITSM skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 47 68 77
Rank change year-on-year
+21 +9
Permanent jobs citing ITSM 44 19 10
As % of all permanent IT jobs located in Wiltshire 3.95% 1.91% 0.99%
As % of the Processes & Methodologies category 4.65% 2.24% 1.16%
Number of salaries quoted 38 19 10
Average salary £32,500 £45,000 £40,000
Average salary % change year-on-year
-27.77% +12.50%
90% offered a salary of more than £25,300 £26,000 £32,250
10% offered a salary of more than £70,000 £46,858 £48,000
UK excluding London average salary £45,000 £45,000 £47,500
% change year-on-year
- -5.26%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
947 848 861
As % of all permanent IT jobs located in Wiltshire 85.01% 85.14% 85.42%
Number of salaries quoted 755 730 792
Average salary £40,000 £42,500 £37,500
Average salary % change year-on-year
-5.88% +13.33%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%

ITSM
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wiltshire

ITSM
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Wiltshire region.

ITSM Salary Trend in Wiltshire

ITSM
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing ITSM across the Wiltshire region over the 3 months to 30 March 2015.

ITSM Salary Histogram in Wiltshire

ITSM
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Wiltshire region over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +6 31 £32,500 -27.77% 1
Corsham - 4 £22,500 -
Trowbridge - 2 £33,500 -
Warminster - 1 £73,000 -
ITSM
South West

ITSM
Top 30 Related IT Skills in Wiltshire

For the 6 months to 30 March 2015, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 47 (73.44%) Service Management
2 37 (57.81%) ITIL
3 27 (42.19%) Microsoft
4 26 (40.63%) Windows
5 24 (37.50%) SQL Server
6 20 (31.25%) Degree
7 18 (28.13%) Active Directory
7 18 (28.13%) .NET
8 17 (26.56%) Web Services
9 16 (25.00%) IIS
9 16 (25.00%) MS Excel
9 16 (25.00%) Analytical Skills
10 15 (23.44%) MS Office
10 15 (23.44%) ASP.NET
10 15 (23.44%) C#
11 12 (18.75%) Project Management
11 12 (18.75%) Time Management
11 12 (18.75%) ITIL V2
12 11 (17.19%) Enterprise Software
12 11 (17.19%) German Language
12 11 (17.19%) PowerShell
13 10 (15.63%) ITIL Certification
13 10 (15.63%) Management Information System
14 9 (14.06%) Service Delivery
14 9 (14.06%) FrontRange
14 9 (14.06%) BMC
14 9 (14.06%) SQL
15 8 (12.50%) CRM
15 8 (12.50%) Business Intelligence
15 8 (12.50%) Telemarketing

ITSM
Top Related IT Skills in Wiltshire by Category

For the 6 months to 30 March 2015, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 16 (25.00%) IIS
2 3 (4.69%) iPlanet
3 1 (1.56%) Exchange Server 2003
3 1 (1.56%) MS Exchange
Applications
1 16 (25.00%) MS Excel
2 15 (23.44%) MS Office
3 2 (3.13%) MS Visio
3 2 (3.13%) MS PowerPoint
Business Applications
1 5 (7.81%) Remedy ITSM
Cloud Services
1 3 (4.69%) SaaS
Communications & Networking
1 7 (10.94%) TCP/IP
2 6 (9.38%) LDAP
2 6 (9.38%) Firewall
3 3 (4.69%) Wireshark
3 3 (4.69%) HTTP
3 3 (4.69%) SNMP
3 3 (4.69%) VPN
4 2 (3.13%) LAN
4 2 (3.13%) WAN
4 2 (3.13%) Intranet
4 2 (3.13%) Internet
4 2 (3.13%) Extranet
5 1 (1.56%) NAS
5 1 (1.56%) Multicast
5 1 (1.56%) VLAN
5 1 (1.56%) DHCP
5 1 (1.56%) DNS
5 1 (1.56%) SAN
Database & Business Intelligence
1 24 (37.50%) SQL Server
2 6 (9.38%) Relational Database
3 5 (7.81%) SQL Server Reporting Services
4 1 (1.56%) SQL Server Integration Services
General
1 11 (17.19%) German Language
2 5 (7.81%) Marketing
2 5 (7.81%) Back Office
3 2 (3.13%) Finance
4 1 (1.56%) Legal
Job Titles
1 22 (34.38%) Consultant
2 15 (23.44%) Technical Consultant
3 12 (18.75%) ITSM Consultant
4 11 (17.19%) Sales Executive
5 10 (15.63%) Business Consultant
6 8 (12.50%) Analyst
7 7 (10.94%) Service Manager
8 6 (9.38%) Support Analyst
9 5 (7.81%) Service Analyst
9 5 (7.81%) Product Consultant
9 5 (7.81%) Help Desk Support
9 5 (7.81%) Service Desk Analyst
10 4 (6.25%) Implementation Consultant
11 3 (4.69%) Sales Manager
11 3 (4.69%) Senior Analyst
11 3 (4.69%) Senior Support Analyst
11 3 (4.69%) Account Executive
11 3 (4.69%) Applications Support Analyst
11 3 (4.69%) Applications Support
11 3 (4.69%) Architect
Libraries, Frameworks & Software Standards
1 18 (28.13%) .NET
2 17 (26.56%) Web Services
3 15 (23.44%) ASP.NET
4 7 (10.94%) .NET Framework
5 3 (4.69%) SAML
5 3 (4.69%) HTML
6 1 (1.56%) J2EE
Miscellaneous
1 16 (25.00%) Analytical Skills
2 11 (17.19%) Enterprise Software
3 10 (15.63%) Management Information System
4 5 (7.81%) Client/Server
5 3 (4.69%) FlexPod
6 1 (1.56%) CMDB
Operating Systems
1 26 (40.63%) Windows
2 7 (10.94%) UNIX
3 3 (4.69%) Windows Server 2008
4 2 (3.13%) Windows 8
4 2 (3.13%) Windows Server 2012
4 2 (3.13%) Windows XP
5 1 (1.56%) Windows Server 2003
Processes & Methodologies
1 47 (73.44%) Service Management
2 37 (57.81%) ITIL
3 12 (18.75%) Project Management
3 12 (18.75%) Time Management
3 12 (18.75%) ITIL V2
4 9 (14.06%) Service Delivery
5 8 (12.50%) CRM
5 8 (12.50%) Agile Software Development
5 8 (12.50%) Business Intelligence
5 8 (12.50%) Telemarketing
6 7 (10.94%) Six Sigma
7 6 (9.38%) PRINCE2
8 5 (7.81%) Incident Management
8 5 (7.81%) Waterfall
9 4 (6.25%) ITIL V3
9 4 (6.25%) Operations Management
10 3 (4.69%) Stakeholder Management
10 3 (4.69%) Scrum
11 2 (3.13%) Programme Management
11 2 (3.13%) SOA
Programming Languages
1 15 (23.44%) C#
2 11 (17.19%) PowerShell
3 9 (14.06%) SQL
4 3 (4.69%) T-SQL
5 2 (3.13%) C
6 1 (1.56%) Java
Qualifications
1 20 (31.25%) Degree
2 10 (15.63%) ITIL Certification
3 5 (7.81%) Security Cleared
4 4 (6.25%) SC Cleared
5 1 (1.56%) BC Cleared
5 1 (1.56%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 7 (10.94%) COBIT
2 1 (1.56%) BS15000
System Software
1 18 (28.13%) Active Directory
2 4 (6.25%) VMware Infrastructure
3 1 (1.56%) VMware ESXi
3 1 (1.56%) Xen
Systems Management
1 5 (7.81%) Tivoli
2 3 (4.69%) MOM
2 3 (4.69%) Systems Management Server (SMS)
2 3 (4.69%) SCCM
3 1 (1.56%) McAfee ePO
3 1 (1.56%) WSUS
Vendors
1 27 (42.19%) Microsoft
2 9 (14.06%) BMC
2 9 (14.06%) FrontRange
3 6 (9.38%) Oracle
4 5 (7.81%) CA
4 5 (7.81%) Remedy
4 5 (7.81%) IBM
5 4 (6.25%) VMware
5 4 (6.25%) LANDesk
6 3 (4.69%) DevExpress
6 3 (4.69%) SolarWinds
6 3 (4.69%) Altiris
7 2 (3.13%) Business Objects
8 1 (1.56%) Cisco
8 1 (1.56%) Dell
8 1 (1.56%) McAfee
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £23000 - £25000 per annum + basic+ ote £35k+ben
Posted: 7 hours ago