The table below looks at the statistics for ITSM skills in IT jobs advertised for the Wiltshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 18 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
South West / Wiltshire
Rank 66 58 82
Rank change year-on-year
-8 +24
Permanent jobs citing ITSM 5 40 21
As % of all permanent IT jobs located in Wiltshire 0.68% 3.86% 1.97%
As % of the Processes & Methodologies category 0.79% 4.32% 2.16%
Number of salaries quoted 2 36 16
Median salary £41,500 £50,000 £47,500
Median salary % change year-on-year
-17.00% +5.26%
90% offered a salary of more than £36,300 £30,250 £23,250
10% offered a salary of more than £46,700 £66,453 £87,500
UK excluding London median salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
632 925 974
As % of all permanent IT jobs located in Wiltshire 85.52% 89.37% 91.54%
Number of salaries quoted 552 837 827
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £28,550 £30,000
10% offered a salary of more than £60,000 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wiltshire

ITSM
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Wiltshire region.

ITSM Salary Trend in Wiltshire

ITSM
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Wiltshire region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham - 4 £48,000 -
Swindon -13 1 £35,000 -30.00% 1
ITSM
South West

ITSM
Top 30 Related IT Skills in Wiltshire

For the 6 months to 18 January 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for ITSM.

1 6 (66.67%) ITIL
1 6 (66.67%) Service Management
1 6 (66.67%) Incident Management
1 6 (66.67%) Problem Management
2 5 (55.56%) Change Management
3 4 (44.44%) Remedy
3 4 (44.44%) Remedy ITSM
3 4 (44.44%) Security Cleared
4 3 (33.33%) ITIL V3
4 3 (33.33%) Firewall
4 3 (33.33%) Finance
4 3 (33.33%) Windows
4 3 (33.33%) MS Excel
4 3 (33.33%) Microsoft
4 3 (33.33%) Active Directory
4 3 (33.33%) BMC
4 3 (33.33%) Windows Server
5 2 (22.22%) ServiceNow
5 2 (22.22%) SC Cleared
5 2 (22.22%) Data Encryption
5 2 (22.22%) Microsoft Certification
5 2 (22.22%) ITIL Certification
5 2 (22.22%) MCSA
5 2 (22.22%) MCP
5 2 (22.22%) Configuration Management
5 2 (22.22%) MCITP
5 2 (22.22%) Mitel
5 2 (22.22%) Operations Management
5 2 (22.22%) Application Packaging
5 2 (22.22%) Office 365

ITSM
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) CMS
1 1 (11.11%) Exchange Server 2010
1 1 (11.11%) MS Exchange
Applications
1 3 (33.33%) MS Excel
2 1 (11.11%) MS Office
Business Applications
1 4 (44.44%) Remedy ITSM
Cloud Services
1 2 (22.22%) Office 365
Communications & Networking
1 3 (33.33%) Firewall
2 1 (11.11%) Cisco ASA
2 1 (11.11%) DHCP
2 1 (11.11%) DNS
2 1 (11.11%) TCP/IP
General
1 3 (33.33%) Finance
2 1 (11.11%) Retail
Job Titles
1 3 (33.33%) Consultant
1 3 (33.33%) Remedy Consultant
2 2 (22.22%) IT Engineer
2 2 (22.22%) IT Manager
2 2 (22.22%) IT Support
2 2 (22.22%) ITSM Consultant
2 2 (22.22%) Support Consultant
3 1 (11.11%) Asset and Configuration Manager
3 1 (11.11%) Head of IT
3 1 (11.11%) Head of IT Services
3 1 (11.11%) Infrastructure Engineer
3 1 (11.11%) Infrastructure Support
3 1 (11.11%) Infrastructure Support Engineer
3 1 (11.11%) IT Infrastructure Engineer
3 1 (11.11%) IT Support Engineer
3 1 (11.11%) IT Support Manager
3 1 (11.11%) Operations Engineer
3 1 (11.11%) Service Manager
3 1 (11.11%) Service Operations Engineer
3 1 (11.11%) Support Manager
Miscellaneous
1 2 (22.22%) Analytical Skills
2 1 (11.11%) CMDB
2 1 (11.11%) Management Information System
Operating Systems
1 3 (33.33%) Windows
1 3 (33.33%) Windows Server
2 1 (11.11%) Windows Server 2008
2 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 6 (66.67%) Incident Management
1 6 (66.67%) ITIL
1 6 (66.67%) Problem Management
1 6 (66.67%) Service Management
2 5 (55.56%) Change Management
3 3 (33.33%) ITIL V3
4 2 (22.22%) Application Packaging
4 2 (22.22%) Configuration Management
4 2 (22.22%) Data Encryption
4 2 (22.22%) Operations Management
4 2 (22.22%) Software Deployment
5 1 (11.11%) Agile Software Development
5 1 (11.11%) Asset Management
5 1 (11.11%) DevOps
5 1 (11.11%) Knowledge Management
5 1 (11.11%) Logistics
5 1 (11.11%) Process Improvement
5 1 (11.11%) Risk Assessment
5 1 (11.11%) Service Delivery
5 1 (11.11%) Software Licensing
Programming Languages
1 2 (22.22%) PowerShell
Qualifications
1 4 (44.44%) Security Cleared
2 2 (22.22%) ITIL Certification
2 2 (22.22%) MCITP
2 2 (22.22%) MCP
2 2 (22.22%) MCSA
2 2 (22.22%) Microsoft Certification
2 2 (22.22%) SC Cleared
3 1 (11.11%) CCNA
3 1 (11.11%) Cisco Certification
Quality Assurance & Compliance
1 1 (11.11%) COBIT
1 1 (11.11%) ISO/IEC 27001
1 1 (11.11%) SLA
System Software
1 3 (33.33%) Active Directory
Systems Management
1 1 (11.11%) Backup Exec
Vendors
1 4 (44.44%) Remedy
2 3 (33.33%) BMC
2 3 (33.33%) Microsoft
3 2 (22.22%) Mitel
3 2 (22.22%) ServiceNow
4 1 (11.11%) Cisco
Swindon, Wiltshire
The National Trust
Salary: £50,000 per annum
Posted: 5 days ago