The table below looks at the statistics for ITSM skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 55 66 66
Rank change year-on-year
+11 0
Permanent jobs citing ITSM 40 26 13
As % of all permanent IT jobs located in Wiltshire 3.89% 2.68% 1.48%
As % of the Processes & Methodologies category 4.66% 3.07% 1.70%
Number of salaries quoted 37 26 13
Average salary £45,000 £45,000 £52,500
Average salary % change year-on-year
- -14.28%
90% offered a salary of more than £29,000 £26,000 £47,500
10% offered a salary of more than £65,150 £59,645 £67,500
UK excluding London average salary £45,000 £50,000 £45,000
% change year-on-year
-10.00% +11.11%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
859 848 763
As % of all permanent IT jobs located in Wiltshire 83.48% 87.51% 86.70%
Number of salaries quoted 690 746 677
Average salary £39,000 £45,000 £39,000
Average salary % change year-on-year
-13.33% +15.38%
90% offered a salary of more than £30,000 £27,500 £28,080
10% offered a salary of more than £55,000 £60,000 £65,000
UK excluding London average salary £44,750 £42,500 £40,000
% change year-on-year
+5.29% +6.25%

ITSM
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wiltshire

ITSM
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Wiltshire region.

ITSM Salary Trend in Wiltshire

ITSM
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing ITSM across the Wiltshire region over the 3 months to 27 May 2015.

ITSM Salary Histogram in Wiltshire

ITSM
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Wiltshire region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +8 31 £36,875 -18.05% 1
Malmesbury - 3 £45,000 -
Trowbridge - 2 £36,000 - 1
ITSM
South West

ITSM
Top 30 Related IT Skills in Wiltshire

For the 6 months to 27 May 2015, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 59 (77.63%) Service Management
2 56 (73.68%) ITIL
3 43 (56.58%) Microsoft
4 41 (53.95%) Windows
5 37 (48.68%) SQL Server
6 33 (43.42%) Active Directory
7 31 (40.79%) .NET
7 31 (40.79%) MS Excel
8 30 (39.47%) ASP.NET
8 30 (39.47%) C#
8 30 (39.47%) IIS
9 29 (38.16%) Web Services
10 27 (35.53%) Time Management
10 27 (35.53%) ITIL V2
11 26 (34.21%) Degree
12 20 (26.32%) Analytical Skills
13 19 (25.00%) Project Management
14 18 (23.68%) MS Office
15 15 (19.74%) SQL
15 15 (19.74%) PowerShell
15 15 (19.74%) .NET Framework
16 14 (18.42%) PRINCE2
16 14 (18.42%) SDLC
17 13 (17.11%) Management Information System
17 13 (17.11%) Agile Software Development
17 13 (17.11%) German Language
17 13 (17.11%) Waterfall
18 12 (15.79%) ITIL Certification
19 11 (14.47%) Business Intelligence
20 10 (13.16%) CRM

ITSM
Top Related IT Skills in Wiltshire by Category

For the 6 months to 27 May 2015, IT jobs across the Wiltshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 30 (39.47%) IIS
2 1 (1.32%) MS Exchange
2 1 (1.32%) Lync
Applications
1 31 (40.79%) MS Excel
2 18 (23.68%) MS Office
3 2 (2.63%) MS Visio
3 2 (2.63%) MS PowerPoint
Business Applications
1 5 (6.58%) Remedy ITSM
2 1 (1.32%) Aareon QL
2 1 (1.32%) Dynamics GP
Cloud Services
1 1 (1.32%) Microsoft Azure
1 1 (1.32%) SaaS
1 1 (1.32%) Office 365
Communications & Networking
1 9 (11.84%) Firewall
2 6 (7.89%) VPN
3 4 (5.26%) TCP/IP
4 3 (3.95%) Wi-Fi
4 3 (3.95%) Wireshark
4 3 (3.95%) LDAP
4 3 (3.95%) HTTP
5 2 (2.63%) WAN
5 2 (2.63%) LAN
5 2 (2.63%) Intranet
5 2 (2.63%) Internet
5 2 (2.63%) Extranet
6 1 (1.32%) VoIP
Database & Business Intelligence
1 37 (48.68%) SQL Server
2 10 (13.16%) SQL Server Integration Services
3 4 (5.26%) SQL Server Reporting Services
4 3 (3.95%) Relational Database
5 1 (1.32%) SQL Server Analysis Services
5 1 (1.32%) Amazon RDS
General
1 13 (17.11%) German Language
2 5 (6.58%) Back Office
3 2 (2.63%) Finance
4 1 (1.32%) Legal
Job Titles
1 29 (38.16%) Consultant
2 27 (35.53%) Technical Consultant
3 24 (31.58%) ITSM Consultant
4 14 (18.42%) Business Consultant
5 13 (17.11%) Product Consultant
6 12 (15.79%) Analyst
7 10 (13.16%) Sales Executive
8 7 (9.21%) Support Analyst
8 7 (9.21%) Service Manager
9 5 (6.58%) Help Desk Support
9 5 (6.58%) Service Analyst
9 5 (6.58%) Service Desk Analyst
10 4 (5.26%) Service Architect
10 4 (5.26%) Architect
10 4 (5.26%) Senior Analyst
10 4 (5.26%) Senior Support Analyst
11 3 (3.95%) Network Analyst
11 3 (3.95%) Applications Support Analyst
11 3 (3.95%) Applications Support
12 2 (2.63%) 1st Line Support
Libraries, Frameworks & Software Standards
1 31 (40.79%) .NET
2 30 (39.47%) ASP.NET
3 29 (38.16%) Web Services
4 15 (19.74%) .NET Framework
Miscellaneous
1 20 (26.32%) Analytical Skills
2 13 (17.11%) Management Information System
3 5 (6.58%) Client/Server
4 4 (5.26%) FlexPod
5 3 (3.95%) CMDB
6 1 (1.32%) Data Integration
6 1 (1.32%) GIS
6 1 (1.32%) Data Structures
Operating Systems
1 41 (53.95%) Windows
2 7 (9.21%) UNIX
3 2 (2.63%) Windows XP
3 2 (2.63%) Windows Server 2008
3 2 (2.63%) Windows 8
3 2 (2.63%) Windows Server 2012
4 1 (1.32%) Android
Processes & Methodologies
1 59 (77.63%) Service Management
2 56 (73.68%) ITIL
3 27 (35.53%) Time Management
3 27 (35.53%) ITIL V2
4 19 (25.00%) Project Management
5 14 (18.42%) PRINCE2
5 14 (18.42%) SDLC
6 13 (17.11%) Waterfall
6 13 (17.11%) Agile Software Development
7 11 (14.47%) Business Intelligence
8 10 (13.16%) CRM
8 10 (13.16%) Telemarketing
9 8 (10.53%) Service Delivery
10 5 (6.58%) Six Sigma
10 5 (6.58%) Incident Management
10 5 (6.58%) Operations Management
10 5 (6.58%) Line Management
11 4 (5.26%) ITIL V3
12 2 (2.63%) User Acceptance Testing
12 2 (2.63%) Web Development
Programming Languages
1 30 (39.47%) C#
2 15 (19.74%) SQL
2 15 (19.74%) PowerShell
3 7 (9.21%) C
4 1 (1.32%) VBA
Qualifications
1 26 (34.21%) Degree
2 12 (15.79%) ITIL Certification
3 5 (6.58%) Security Cleared
4 4 (5.26%) SC Cleared
5 1 (1.32%) BC Cleared
5 1 (1.32%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (6.58%) COBIT
2 3 (3.95%) SLA
3 1 (1.32%) BS15000
System Software
1 33 (43.42%) Active Directory
2 3 (3.95%) VMware Infrastructure
3 1 (1.32%) Hyper-V
3 1 (1.32%) Microsoft App-V
Systems Management
1 5 (6.58%) Tivoli
2 3 (3.95%) MOM
2 3 (3.95%) Systems Management Server (SMS)
3 1 (1.32%) SCCM
3 1 (1.32%) SCOM
3 1 (1.32%) Windows Intune
3 1 (1.32%) SCSM
Vendors
1 43 (56.58%) Microsoft
2 5 (6.58%) BMC
2 5 (6.58%) CA
2 5 (6.58%) Oracle
2 5 (6.58%) Remedy
2 5 (6.58%) FrontRange
2 5 (6.58%) IBM
3 4 (5.26%) Business Objects
4 3 (3.95%) Cisco
4 3 (3.95%) VMware
5 1 (1.32%) Apple
5 1 (1.32%) Aareon
Trowbridge, Wiltshire
Reed Technology
Salary: £38000 per annum + benefits
Posted: 19 hours ago
Swindon
Capita - ITIN
Salary: £30000.00 - £40000.00 per annum
Posted: 7 days ago