The table below looks at the statistics for ITSM skills in IT jobs advertised for the Wiltshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 5 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 69 55 67
Rank change year-on-year
-14 +12
Permanent jobs citing ITSM 27 41 23
As % of all permanent IT jobs located in Wiltshire 2.67% 3.80% 2.25%
As % of the Processes & Methodologies category 3.13% 4.39% 2.55%
Number of salaries quoted 20 37 23
Median salary £40,750 £36,250 £45,000
Median salary % change year-on-year
+12.41% -19.44%
90% offered a salary of more than £31,000 £28,000 £26,200
10% offered a salary of more than £57,500 £67,090 £62,858
UK excluding London median salary £43,250 £42,500 £50,000
% change year-on-year
+1.76% -15.00%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
862 934 903
As % of all permanent IT jobs located in Wiltshire 85.26% 86.56% 88.53%
Number of salaries quoted 773 750 780
Median salary £45,000 £40,000 £42,500
Median salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £65,000 £63,500 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wiltshire

ITSM
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Wiltshire region.

ITSM Salary Trend in Wiltshire

ITSM
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing ITSM across the Wiltshire region over the 3 months to 5 May 2016.

ITSM Salary Histogram in Wiltshire

ITSM
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Wiltshire region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -11 25 £40,750 +16.42% 1
Chippenham - 2 - -
ITSM
South West

ITSM
Top 30 Related IT Skills in Wiltshire

For the 6 months to 5 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for ITSM.

1 51 (77.27%) Service Management
2 46 (69.70%) ITIL
3 39 (59.09%) Active Directory
4 35 (53.03%) Windows
5 32 (48.48%) IIS
6 27 (40.91%) SQL Server
7 26 (39.39%) Microsoft
8 25 (37.88%) Degree
9 24 (36.36%) PowerShell
9 24 (36.36%) Web Services
9 24 (36.36%) .NET
10 22 (33.33%) SQL
10 22 (33.33%) SNMP
10 22 (33.33%) Project Management
10 22 (33.33%) Relational Database
11 20 (30.30%) Windows Server
12 18 (27.27%) ITIL V3
12 18 (27.27%) Change Management
13 17 (25.76%) C#
13 17 (25.76%) MS Office
13 17 (25.76%) ASP.NET
13 17 (25.76%) ITIL V2
13 17 (25.76%) .NET Framework
14 16 (24.24%) Analytical Skills
14 16 (24.24%) Business Continuity
15 15 (22.73%) Network Management
15 15 (22.73%) Retail
15 15 (22.73%) Wireshark
15 15 (22.73%) Computer Science
16 14 (21.21%) ISO/IEC 20000

ITSM
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (48.48%) IIS
2 7 (10.61%) iPlanet
3 2 (3.03%) SharePoint
Applications
1 17 (25.76%) MS Office
2 2 (3.03%) MS Excel
2 2 (3.03%) MS PowerPoint
2 2 (3.03%) MS Visio
Business Applications
1 5 (7.58%) Remedy ITSM
2 2 (3.03%) SAP CRM
Communications & Networking
1 22 (33.33%) SNMP
2 15 (22.73%) Wireshark
3 7 (10.61%) LDAP
3 7 (10.61%) TCP/IP
4 3 (4.55%) Firewall
Database & Business Intelligence
1 27 (40.91%) SQL Server
2 22 (33.33%) Relational Database
3 14 (21.21%) Big Data
4 7 (10.61%) SQL Server Reporting Services
General
1 15 (22.73%) Retail
2 7 (10.61%) Finance
3 4 (6.06%) Banking
4 3 (4.55%) Back Office
5 2 (3.03%) Billing
5 2 (3.03%) Retail Banking
5 2 (3.03%) Telecoms
Job Titles
1 26 (39.39%) Consultant
1 26 (39.39%) ITSM Consultant
2 24 (36.36%) Business Consultant
2 24 (36.36%) Technical Consultant
3 15 (22.73%) Analyst
3 15 (22.73%) Applications Support
3 15 (22.73%) Applications Support Analyst
3 15 (22.73%) ITSM Analyst
3 15 (22.73%) Product Analyst
3 15 (22.73%) Products Support Analyst
3 15 (22.73%) Support Analyst
4 14 (21.21%) Business Manager
4 14 (21.21%) Business Relationship Manager
4 14 (21.21%) Relationships Manager
5 13 (19.70%) Senior Business Manager
5 13 (19.70%) Senior Manager
5 13 (19.70%) Senior Relationships Manager
6 3 (4.55%) Help Desk Support
6 3 (4.55%) Infrastructure Support
7 2 (3.03%) Service Manager
Libraries, Frameworks & Software Standards
1 24 (36.36%) .NET
1 24 (36.36%) Web Services
2 17 (25.76%) .NET Framework
2 17 (25.76%) ASP.NET
3 7 (10.61%) HTML
3 7 (10.61%) SAML
Miscellaneous
1 16 (24.24%) Analytical Skills
2 15 (22.73%) Computer Science
3 14 (21.21%) Management Information System
3 14 (21.21%) Smart Meter
4 2 (3.03%) Mainframe
Operating Systems
1 35 (53.03%) Windows
2 20 (30.30%) Windows Server
3 3 (4.55%) Unix
Processes & Methodologies
1 51 (77.27%) Service Management
2 46 (69.70%) ITIL
3 22 (33.33%) Project Management
4 18 (27.27%) Change Management
4 18 (27.27%) ITIL V3
5 17 (25.76%) ITIL V2
6 16 (24.24%) Business Continuity
7 15 (22.73%) Network Management
8 14 (21.21%) Analytics
8 14 (21.21%) Business Continuity Management
8 14 (21.21%) Predictive Analytics
8 14 (21.21%) Quality Management
9 11 (16.67%) Service Delivery
10 7 (10.61%) Agile Software Development
10 7 (10.61%) Scrum
10 7 (10.61%) Six Sigma
10 7 (10.61%) Stakeholder Management
11 3 (4.55%) Incident Management
11 3 (4.55%) Problem Management
12 2 (3.03%) Continuous Improvement
Programming Languages
1 24 (36.36%) PowerShell
2 22 (33.33%) SQL
3 17 (25.76%) C#
4 7 (10.61%) T-SQL
Qualifications
1 25 (37.88%) Degree
2 8 (12.12%) ITIL Certification
3 2 (3.03%) CITP
3 2 (3.03%) ITIL Foundation Certificate
3 2 (3.03%) Security Cleared
Quality Assurance & Compliance
1 14 (21.21%) ISO 9001
1 14 (21.21%) ISO/IEC 20000
2 9 (13.64%) COBIT
System Software
1 39 (59.09%) Active Directory
Systems Management
1 7 (10.61%) SCCM
2 3 (4.55%) Tivoli
Vendors
1 26 (39.39%) Microsoft
2 7 (10.61%) Altiris
2 7 (10.61%) DevExpress
2 7 (10.61%) SolarWinds
3 5 (7.58%) BMC
3 5 (7.58%) Remedy
4 3 (4.55%) CA
4 3 (4.55%) FrontRange
4 3 (4.55%) IBM
4 3 (4.55%) Oracle
5 2 (3.03%) Salesforce.com
5 2 (3.03%) SAP
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £23000 per annum
Posted: 6 days ago