The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the Worcestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Worcestershire region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 46 45 44
Rank change year-on-year
-1 -1
Permanent jobs citing Customer Engagement 1 1 3
As % of all permanent IT jobs located in Worcestershire 0.38% 0.43% 1.13%
As % of the Processes & Methodologies category 0.48% 0.55% 1.50%
Number of salaries quoted 1 1 3
Average salary £37,500 £25,000 £37,500
Average salary % change year-on-year
+50.00% -33.33%
UK excluding London average salary £50,000 £42,000 £52,500
% change year-on-year
+19.04% -20.00%
Processes & Methodologies Category
Worcestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
209 181 200
As % of all permanent IT jobs located in Worcestershire 78.57% 77.02% 75.19%
Number of salaries quoted 179 152 178
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £50,000 £60,000 £50,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Customer Engagement
West Midlands

Customer Engagement
Jobs Demand Trend in Worcestershire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Worcestershire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Worcestershire

Customer Engagement
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Worcestershire region.

Customer Engagement Salary Trend in Worcestershire

Customer Engagement
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Worcestershire region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bromsgrove - 1 £37,500 -
Customer Engagement
West Midlands

Customer Engagement
Top 19 Related IT Skills in Worcestershire

For the 6 months to 29 July 2014, IT jobs across the Worcestershire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 2 (100.00%) HTML
1 2 (100.00%) JavaScript
1 2 (100.00%) PHP
1 2 (100.00%) MySQL
1 2 (100.00%) CSS
1 2 (100.00%) XHTML
1 2 (100.00%) CRM
1 2 (100.00%) B2C
1 2 (100.00%) CMS
1 2 (100.00%) Retail
1 2 (100.00%) Content Management
1 2 (100.00%) Marketing
1 2 (100.00%) Computer Science
1 2 (100.00%) Drupal
1 2 (100.00%) WordPress
1 2 (100.00%) Magento
1 2 (100.00%) Social Media
1 2 (100.00%) Analytics
2 1 (50.00%) FMCG

Customer Engagement
Top Related IT Skills in Worcestershire by Category

For the 6 months to 29 July 2014, IT jobs across the Worcestershire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (100.00%) CMS
1 2 (100.00%) Drupal
1 2 (100.00%) WordPress
Business Applications
1 2 (100.00%) Magento
Database & Business Intelligence
1 2 (100.00%) MySQL
General
1 2 (100.00%) Retail
1 2 (100.00%) Marketing
Job Titles
1 2 (100.00%) Developer
2 1 (50.00%) Web Developer
2 1 (50.00%) Senior Developer
2 1 (50.00%) PHP Developer
2 1 (50.00%) Senior PHP Developer
Libraries, Frameworks & Software Standards
1 2 (100.00%) HTML
1 2 (100.00%) CSS
1 2 (100.00%) XHTML
Miscellaneous
1 2 (100.00%) Computer Science
1 2 (100.00%) Social Media
2 1 (50.00%) FMCG
Processes & Methodologies
1 2 (100.00%) CRM
1 2 (100.00%) B2C
1 2 (100.00%) Content Management
1 2 (100.00%) Analytics
Programming Languages
1 2 (100.00%) JavaScript
1 2 (100.00%) PHP