The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Worcestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Customer Engagement
Rank - - -
Permanent jobs citing Customer Engagement 0 0 0
As % of all permanent IT jobs located in Worcestershire - - -
As % of the Processes & Methodologies category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £45,000 £47,750 £45,000
% change year-on-year
-5.75% +6.11%
Customer Engagement
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Worcestershire region.

Processes & Methodologies Category
Worcestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
195 164 148
As % of all permanent IT jobs located in Worcestershire 78.95% 66.94% 74.75%
Number of salaries quoted 179 153 138
Average salary £34,000 £36,375 £37,500
Average salary % change year-on-year
-6.52% -3.00%
90% offered a salary of more than £24,000 £22,000 £27,500
10% offered a salary of more than £50,000 £45,000 £47,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Customer Engagement
Jobs Demand Trend in Worcestershire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Worcestershire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Worcestershire

Customer Engagement
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Worcestershire region.

Customer Engagement Salary Trend in Worcestershire

Customer Engagement
Top 19 Related IT Skills in Worcestershire

For the 6 months to 31 October 2014, IT jobs across the Worcestershire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 1 (100.00%) HTML
1 1 (100.00%) JavaScript
1 1 (100.00%) PHP
1 1 (100.00%) MySQL
1 1 (100.00%) CSS
1 1 (100.00%) XHTML
1 1 (100.00%) CRM
1 1 (100.00%) B2C
1 1 (100.00%) CMS
1 1 (100.00%) Retail
1 1 (100.00%) Content Management
1 1 (100.00%) Marketing
1 1 (100.00%) Computer Science
1 1 (100.00%) Drupal
1 1 (100.00%) WordPress
1 1 (100.00%) FMCG
1 1 (100.00%) Magento
1 1 (100.00%) Social Media
1 1 (100.00%) Analytics

Customer Engagement
Top Related IT Skills in Worcestershire by Category

For the 6 months to 31 October 2014, IT jobs across the Worcestershire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (100.00%) CMS
1 1 (100.00%) Drupal
1 1 (100.00%) WordPress
Business Applications
1 1 (100.00%) Magento
Database & Business Intelligence
1 1 (100.00%) MySQL
General
1 1 (100.00%) Retail
1 1 (100.00%) Marketing
Job Titles
1 1 (100.00%) Developer
1 1 (100.00%) Senior Developer
1 1 (100.00%) PHP Developer
1 1 (100.00%) Senior PHP Developer
Libraries, Frameworks & Software Standards
1 1 (100.00%) HTML
1 1 (100.00%) CSS
1 1 (100.00%) XHTML
Miscellaneous
1 1 (100.00%) Computer Science
1 1 (100.00%) FMCG
1 1 (100.00%) Social Media
Processes & Methodologies
1 1 (100.00%) CRM
1 1 (100.00%) B2C
1 1 (100.00%) Content Management
1 1 (100.00%) Analytics
Programming Languages
1 1 (100.00%) JavaScript
1 1 (100.00%) PHP