The table below looks at the statistics for SLA skills in IT jobs advertised for the Worcestershire region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 45 35 41
Rank change year-on-year
-10 +6
Permanent jobs citing SLA 1 4 5
As % of all permanent IT jobs located in Worcestershire 0.41% 1.69% 2.49%
As % of the Quality Assurance & Compliance category 11.11% 33.33% 29.41%
Number of salaries quoted 1 3 5
Average salary £27,500 £19,000 £24,500
Average salary % change year-on-year
+44.73% -22.44%
UK excluding London average salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -
SLA
West Midlands

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Worcestershire region.

Quality Assurance & Compliance Category
Worcestershire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
9 12 17
As % of all permanent IT jobs located in Worcestershire 3.66% 5.06% 8.46%
Number of salaries quoted 9 11 16
Average salary £39,000 £30,750 £35,000
Average salary % change year-on-year
+26.82% -12.14%
90% offered a salary of more than £29,500 £19,000 £23,700
10% offered a salary of more than £40,200 £53,000 £58,250
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in Worcestershire

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Worcestershire region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Worcestershire

SLA
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Worcestershire region.

SLA Salary Trend in Worcestershire

SLA
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Worcestershire region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Worcester +2 1 £27,500 +34.14%
SLA
West Midlands

SLA
Top 30 Related IT Skills in Worcestershire

For the 6 months to 24 October 2014, IT jobs across the Worcestershire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2 (33.33%) ISO 9000
1 2 (33.33%) ITIL
1 2 (33.33%) Finance
1 2 (33.33%) Java
1 2 (33.33%) Oracle
1 2 (33.33%) ITIL V3
1 2 (33.33%) Demand Forecasting
1 2 (33.33%) People Management
2 1 (16.67%) Windows 8
2 1 (16.67%) Network Monitoring
2 1 (16.67%) Windows Vista
2 1 (16.67%) Load Balancing
2 1 (16.67%) MS Office
2 1 (16.67%) Windows
2 1 (16.67%) Windows XP
2 1 (16.67%) ATM
2 1 (16.67%) ISDN
2 1 (16.67%) SMTP
2 1 (16.67%) PPP
2 1 (16.67%) SNMP
2 1 (16.67%) TCP/IP
2 1 (16.67%) VPN
2 1 (16.67%) DNS
2 1 (16.67%) Cisco
2 1 (16.67%) Microsoft
2 1 (16.67%) CCNA
2 1 (16.67%) Cisco Certification
2 1 (16.67%) Apple
2 1 (16.67%) Internet
2 1 (16.67%) Netcool

SLA
Top Related IT Skills in Worcestershire by Category

For the 6 months to 24 October 2014, IT jobs across the Worcestershire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Applications
1 1 (16.67%) MS Office
Communications & Networking
1 1 (16.67%) ATM
1 1 (16.67%) ISDN
1 1 (16.67%) SMTP
1 1 (16.67%) PPP
1 1 (16.67%) SNMP
1 1 (16.67%) TCP/IP
1 1 (16.67%) VPN
1 1 (16.67%) DNS
1 1 (16.67%) Internet
1 1 (16.67%) MPLS
1 1 (16.67%) OSPF
1 1 (16.67%) BGP
1 1 (16.67%) DSL
1 1 (16.67%) X.21
1 1 (16.67%) Firewall
1 1 (16.67%) IPsec
General
1 2 (33.33%) Finance
Job Titles
1 2 (33.33%) Service Manager
1 2 (33.33%) Support Manager
1 2 (33.33%) Performance Manager
1 2 (33.33%) Service Performance Manager
2 1 (16.67%) Service Desk Team Leader
2 1 (16.67%) Systems Support Manager
2 1 (16.67%) Software Manager
2 1 (16.67%) Applications Support Manager
2 1 (16.67%) Applications Manager
2 1 (16.67%) Systems Manager
2 1 (16.67%) Team Leader
2 1 (16.67%) Network Engineer
2 1 (16.67%) Systems Support
2 1 (16.67%) Applications Support
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows XP
1 1 (16.67%) Windows Vista
1 1 (16.67%) Windows 8
Processes & Methodologies
1 2 (33.33%) ITIL
1 2 (33.33%) ITIL V3
1 2 (33.33%) Demand Forecasting
1 2 (33.33%) People Management
2 1 (16.67%) Network Monitoring
2 1 (16.67%) Load Balancing
Programming Languages
1 2 (33.33%) Java
Qualifications
1 1 (16.67%) CCNA
1 1 (16.67%) Cisco Certification
Quality Assurance & Compliance
1 2 (33.33%) ISO 9000
Systems Management
1 1 (16.67%) Netcool
Vendors
1 2 (33.33%) Oracle
2 1 (16.67%) Cisco
2 1 (16.67%) Microsoft
2 1 (16.67%) Apple