IT Support Jobs in Worcestershire

IT Support
West Midlands > Worcestershire

The median IT Support salary in Worcestershire is £26,500 per year according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 12 25 18
Rank change year-on-year +13 -7 +29
Permanent jobs requiring an IT Support 48 10 29
As % of all permanent jobs advertised in Worcestershire 10.37% 5.38% 9.73%
As % of the Job Titles category 11.24% 5.46% 10.58%
Number of salaries quoted 42 7 29
10th Percentile £14,500 - £21,350
25th Percentile £24,999 £26,250 £23,500
Median annual salary (50th Percentile) £26,500 £27,500 £30,000
Median % change year-on-year -3.64% -8.33% +36.36%
75th Percentile £31,750 £31,000 £37,500
90th Percentile £34,925 £33,250 -
West Midlands median annual salary £27,500 £27,250 £27,500
% change year-on-year +0.92% -0.91% +10.00%

All Permanent IT Job Vacancies
Worcestershire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Worcestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Worcestershire with a recognized job title 427 183 274
% of permanent jobs with a recognized job title 92.22% 98.39% 91.95%
Number of salaries quoted 369 138 189
10th Percentile £25,000 £26,250 £25,000
25th Percentile £28,750 £36,938 £33,750
Median annual salary (50th Percentile) £45,000 £45,000 £44,500
Median % change year-on-year - +1.12% +11.25%
75th Percentile £55,000 £58,750 £56,500
90th Percentile £61,250 £67,875 £61,500
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.82%

IT Support
Job Vacancy Trend in Worcestershire

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Worcestershire.

Job vacancy trend for IT Support in Worcestershire

IT Support
Salary Trend in Worcestershire

3-month moving average salary quoted in jobs citing IT Support in Worcestershire.

Salary trend for IT Support in Worcestershire

IT Support
Salary Histogram in Worcestershire

Salary distribution for jobs citing IT Support in Worcestershire over the 6 months to 29 April 2024.

Salary histogram for IT Support in Worcestershire

IT Support
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Worcestershire region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Worcester +9 15 £25,000 - 2
Redditch -12 7 £27,000 -1.82%
Droitwich -2 6 £27,500 -
Bromsgrove -3 4 £28,000 -11.11% 2
Pershore - 3 £27,000 -
Kidderminster - 2 £14,000 -
Stourport-on-Severn - 2 £40,000 -
IT Support
West Midlands

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Worcestershire

For the 6 months to 29 April 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Worcestershire region featuring IT Support in the job title.

1 33 (68.75%) Social Skills
2 32 (66.67%) Microsoft
3 23 (47.92%) Customer Service
4 20 (41.67%) Windows
5 17 (35.42%) Microsoft 365
6 15 (31.25%) Legal
7 9 (18.75%) Azure
7 9 (18.75%) Windows 10
7 9 (18.75%) VMware
7 9 (18.75%) Service Delivery
7 9 (18.75%) Firewall
8 8 (16.67%) Manufacturing
8 8 (16.67%) Active Directory
9 7 (14.58%) Microsoft Certification
10 6 (12.50%) Advertising
10 6 (12.50%) Veeam
10 6 (12.50%) Windows Server
10 6 (12.50%) User Experience
11 5 (10.42%) Problem-Solving
11 5 (10.42%) Entra ID
11 5 (10.42%) Hyper-V
11 5 (10.42%) VMware Infrastructure
11 5 (10.42%) ITSM
11 5 (10.42%) Wi-Fi
11 5 (10.42%) Finance
11 5 (10.42%) MCP
11 5 (10.42%) Sage
11 5 (10.42%) EPoS
11 5 (10.42%) SharePoint
12 4 (8.33%) SQL Server

IT Support Skill Set
Co-occurring Skills and Capabilities in Worcestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.42%) SharePoint
2 3 (6.25%) Microsoft Exchange
Applications
1 2 (4.17%) Microsoft Office
Cloud Services
1 17 (35.42%) Microsoft 365
2 9 (18.75%) Azure
3 5 (10.42%) Entra ID
4 2 (4.17%) Azure Sentinel
4 2 (4.17%) Google Workspace
4 2 (4.17%) OneDrive
Communications & Networking
1 9 (18.75%) Firewall
2 5 (10.42%) Wi-Fi
3 4 (8.33%) Internet
4 3 (6.25%) Network Security
5 2 (4.17%) DHCP
5 2 (4.17%) DNS
5 2 (4.17%) Ethernet
5 2 (4.17%) SMTP
5 2 (4.17%) TCP/IP
6 1 (2.08%) LAN
6 1 (2.08%) VoIP
6 1 (2.08%) WAN
Database & Business Intelligence
1 4 (8.33%) SQL Server
General
1 33 (68.75%) Social Skills
2 15 (31.25%) Legal
3 8 (16.67%) Manufacturing
4 6 (12.50%) Advertising
5 5 (10.42%) Finance
6 3 (6.25%) Multimedia
7 1 (2.08%) Marketing
Miscellaneous
1 5 (10.42%) EPoS
2 4 (8.33%) Driving Licence
2 4 (8.33%) Self-Motivation
3 3 (6.25%) CCTV
3 3 (6.25%) iPad
3 3 (6.25%) Media Streaming
4 2 (4.17%) Onboarding
5 1 (2.08%) IoT
Operating Systems
1 20 (41.67%) Windows
2 9 (18.75%) Windows 10
3 6 (12.50%) Windows Server
4 3 (6.25%) Linux
5 2 (4.17%) Windows Server 2016
Processes & Methodologies
1 23 (47.92%) Customer Service
2 9 (18.75%) Service Delivery
3 6 (12.50%) User Experience
4 5 (10.42%) ITSM
4 5 (10.42%) Problem-Solving
5 4 (8.33%) ITIL
5 4 (8.33%) Mathematics
6 3 (6.25%) IT Strategy
7 2 (4.17%) Time Management
8 1 (2.08%) Asset Management
8 1 (2.08%) Continuous Improvement
8 1 (2.08%) E-Commerce
8 1 (2.08%) Network Virtualisation
8 1 (2.08%) Performance Monitoring
8 1 (2.08%) Strategic Planning
Programming Languages
1 3 (6.25%) SQL
Qualifications
1 7 (14.58%) Microsoft Certification
2 5 (10.42%) MCP
3 4 (8.33%) A+ Certification
4 3 (6.25%) CCNA
4 3 (6.25%) Cisco Certification
4 3 (6.25%) Degree
4 3 (6.25%) MCSE
5 2 (4.17%) MCITP
Quality Assurance & Compliance
1 2 (4.17%) SLA
2 1 (2.08%) GDPR
System Software
1 8 (16.67%) Active Directory
2 5 (10.42%) Hyper-V
2 5 (10.42%) VMware Infrastructure
3 1 (2.08%) vSphere
Systems Management
1 3 (6.25%) FortiGate
2 2 (4.17%) Microsoft Intune
Vendors
1 32 (66.67%) Microsoft
2 9 (18.75%) VMware
3 6 (12.50%) Veeam
4 5 (10.42%) Sage
5 3 (6.25%) Cisco
5 3 (6.25%) Meraki
6 2 (4.17%) Datto
6 2 (4.17%) Draytek
6 2 (4.17%) Sophos
6 2 (4.17%) Webroot