Desktop Support Jobs with Work from Home Options

Desktop Support
UK > Work from Home

The median Desktop Support salary in Work from Home is £43,750 per year according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 556 574 760
Rank change year-on-year +18 +186 -214
Permanent jobs requiring a Desktop Support 37 84 85
As % of all permanent jobs with a WFH option 0.11% 0.20% 0.12%
As % of the Job Titles category 0.11% 0.21% 0.13%
Number of salaries quoted 30 67 67
10th Percentile £26,500 £24,000 £25,500
25th Percentile £31,250 £30,875 £30,000
Median annual salary (50th Percentile) £43,750 £35,000 £37,500
Median % change year-on-year +25.00% -6.67% +20.97%
75th Percentile £62,813 £39,375 £48,750
90th Percentile £70,000 £47,500 £57,500
UK median annual salary £32,500 £32,500 £32,500

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,448 39,583 66,856
% of permanent jobs with a recognized job title 95.97% 95.98% 97.39%
Number of salaries quoted 24,900 28,176 41,784
10th Percentile £33,127 £36,750 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Desktop Support
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Desktop Support in the job title as a proportion of all IT jobs advertised.

Desktop Support trend for jobs with a WFH option

Desktop Support
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Desktop Support.

Desktop Support salary trend for jobs with a WFH option

Desktop Support
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Desktop Support over the 6 months to 10 May 2024.

Desktop Support salary histogram for jobs with a WFH option

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 10 May 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Desktop Support in the job title.

1 30 (81.08%) Microsoft 365
2 26 (70.27%) Microsoft
3 25 (67.57%) Active Directory
4 23 (62.16%) Windows
5 21 (56.76%) Finance
6 15 (40.54%) Windows 10
7 13 (35.14%) Microsoft Intune
8 12 (32.43%) SCCM
8 12 (32.43%) Azure
9 11 (29.73%) Banking
10 10 (27.03%) VMware
10 10 (27.03%) Microsoft Office
11 9 (24.32%) Microsoft Exchange
11 9 (24.32%) VMware Infrastructure
11 9 (24.32%) Customer Service
12 8 (21.62%) Problem-Solving
12 8 (21.62%) ITIL
13 7 (18.92%) Stakeholder Management
13 7 (18.92%) SLA
13 7 (18.92%) Blackberry
13 7 (18.92%) Entra ID
13 7 (18.92%) BYOD
14 6 (16.22%) Social Skills
14 6 (16.22%) PowerShell
15 5 (13.51%) Citrix
15 5 (13.51%) SharePoint
15 5 (13.51%) DNS
16 4 (10.81%) Remote Desktop
16 4 (10.81%) AWS
16 4 (10.81%) NVQ Level 3

Desktop Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (24.32%) Microsoft Exchange
2 5 (13.51%) SharePoint
Applications
1 10 (27.03%) Microsoft Office
Cloud Services
1 30 (81.08%) Microsoft 365
2 12 (32.43%) Azure
3 7 (18.92%) Entra ID
4 4 (10.81%) AWS
5 2 (5.41%) WhatsApp
6 1 (2.70%) GCP
Communications & Networking
1 5 (13.51%) DNS
2 4 (10.81%) Remote Desktop
3 3 (8.11%) Firewall
3 3 (8.11%) LAN
3 3 (8.11%) VPN
4 2 (5.41%) Internet
4 2 (5.41%) TCP/IP
5 1 (2.70%) Cisco IOS
5 1 (2.70%) DHCP
5 1 (2.70%) HTTP
5 1 (2.70%) VoIP
5 1 (2.70%) WAN
5 1 (2.70%) Wireless
Development Applications
1 1 (2.70%) MSI
General
1 21 (56.76%) Finance
2 11 (29.73%) Banking
3 6 (16.22%) Social Skills
4 4 (10.81%) Law
4 4 (10.81%) Retail
5 3 (8.11%) Analytical Skills
5 3 (8.11%) Inclusion and Diversity
6 2 (5.41%) Billing
6 2 (5.41%) Legal
7 1 (2.70%) Electronics
7 1 (2.70%) Manufacturing
7 1 (2.70%) Marketing
7 1 (2.70%) Organisational Skills
7 1 (2.70%) Public Sector
7 1 (2.70%) Spanish Language
7 1 (2.70%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.70%) CSS
1 1 (2.70%) XML
Miscellaneous
1 7 (18.92%) Blackberry
1 7 (18.92%) BYOD
2 3 (8.11%) Self-Motivation
2 3 (8.11%) Team-Oriented Environment
2 3 (8.11%) Video Conferencing
3 2 (5.41%) Fat Client
3 2 (5.41%) Thin Client
4 1 (2.70%) Onboarding
Operating Systems
1 23 (62.16%) Windows
2 15 (40.54%) Windows 10
3 1 (2.70%) Windows Server
Processes & Methodologies
1 9 (24.32%) Customer Service
2 8 (21.62%) ITIL
2 8 (21.62%) Problem-Solving
3 7 (18.92%) Stakeholder Management
4 3 (8.11%) Asset Management
4 3 (8.11%) Customer Engagement
4 3 (8.11%) Fintech
4 3 (8.11%) Hardware Maintenance
4 3 (8.11%) Software Deployment
5 2 (5.41%) Continuous Improvement
5 2 (5.41%) Data Protection
5 2 (5.41%) Inventory Management
5 2 (5.41%) ITSM
5 2 (5.41%) Process Improvement
5 2 (5.41%) Service Management
5 2 (5.41%) Statistics
6 1 (2.70%) Disaster Recovery
6 1 (2.70%) Identity Management
6 1 (2.70%) Project Management
6 1 (2.70%) Service Delivery
Programming Languages
1 6 (16.22%) PowerShell
2 1 (2.70%) JavaScript
Qualifications
1 4 (10.81%) DV Cleared
1 4 (10.81%) NVQ Level 3
1 4 (10.81%) Security Cleared
2 3 (8.11%) Microsoft Certification
3 2 (5.41%) Degree
4 1 (2.70%) AWS Certification
4 1 (2.70%) CCNA
4 1 (2.70%) Cisco Certification
Quality Assurance & Compliance
1 7 (18.92%) SLA
System Software
1 25 (67.57%) Active Directory
2 9 (24.32%) VMware Infrastructure
3 2 (5.41%) Terminal Services
4 1 (2.70%) Hyper-V
Systems Management
1 13 (35.14%) Microsoft Intune
2 12 (32.43%) SCCM
3 1 (2.70%) Cisco CUCM
3 1 (2.70%) Jamf Pro
3 1 (2.70%) Single Sign-On
Vendors
1 26 (70.27%) Microsoft
2 10 (27.03%) VMware
3 5 (13.51%) Citrix
4 1 (2.70%) Aderant
4 1 (2.70%) Apple
4 1 (2.70%) Aruba
4 1 (2.70%) CheckPoint
4 1 (2.70%) Cisco
4 1 (2.70%) Dell
4 1 (2.70%) HP
4 1 (2.70%) iManage
4 1 (2.70%) Intapp
4 1 (2.70%) McAfee
4 1 (2.70%) SAP
4 1 (2.70%) Xerox