The table below looks at the statistics for the Desktop Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Desktop Support
Rank 439 482 430
Rank change year-on-year
+43 -52
Permanent jobs requiring a Desktop Support 627 442 577
As % of all permanent IT jobs located in the UK 0.55% 0.42% 0.50%
As % of the Job Titles category 0.58% 0.45% 0.52%
Number of salaries quoted 504 376 485
Average salary £28,000 £27,500 £27,500
Average salary % change year-on-year
+1.81% -
90% offered a salary of more than £22,000 £20,500 £21,500
10% offered a salary of more than £45,000 £37,500 £39,100
UK excluding London average salary £25,000 £25,000 £26,000
% change year-on-year
- -3.84%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107924 99127 110240
As % of all permanent IT jobs located in the UK 94.46% 94.27% 95.15%
Number of salaries quoted 87419 82406 94006
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Desktop Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support within the UK.

Desktop Support Salary Trend in the UK

Desktop Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support over the 3 months to 18 September 2014 within the UK.

Desktop Support Salary Histogram in the UK

Desktop Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the UK over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +45 593 £28,000 +1.81% 67
London +17 319 £32,500 +8.33% 25
South East +20 126 £24,500 -5.76% 11
City of London +14 89 £32,500 +8.33% 10
Berkshire +25 38 £27,000 -1.81% 1
East of England -7 36 £26,000 +15.55% 3
South West +9 32 £22,500 +13.92% 14
West Midlands -9 31 £25,000 - 4
Surrey -17 29 £25,000 -3.84% 3
Hampshire -3 27 £23,000 -38.66% 1
Yorkshire -27 18 £25,000 +38.88% 5
North West -12 16 £24,125 -31.07% 3
Reading +3 15 £31,000 +7.82% 1
Scotland -13 15 £46,250 +32.14% 4
West Yorkshire -33 14 £25,500 +41.66% 4
Newbury - 14 £25,000 -
Hertfordshire -1 13 £31,250 - 2
Birmingham +5 12 £27,000 +17.39% 3
East Midlands -10 12 £23,750 +25.00% 2
Buckinghamshire +1 10 £20,750 -33.06%
Leeds -19 10 £25,500 +54.54% 2
Gloucestershire -2 9 £22,000 +15.78% 3
Southampton -4 9 £24,500 -42.35%
Edinburgh -8 9 £57,500 +64.28% 2
Oxford +14 8 £22,500 -22.41% 1
Oxfordshire +6 8 £22,500 -10.00% 3
Cambridge +3 8 - -
Wiltshire +1 8 £22,750 +2.15% 3
North East +1 8 £26,750 -10.83%
Cambridgeshire -1 8 - -

Desktop Support
Top 30 Related IT Skills

For the 6 months to 18 September 2014, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 1040 (80.50%) Windows
2 663 (51.32%) Active Directory
3 600 (46.44%) Windows 7
4 551 (42.65%) Microsoft
5 521 (40.33%) MS Office
6 420 (32.51%) ITIL
7 399 (30.88%) MS Excel
8 386 (29.88%) Windows XP
9 337 (26.08%) Finance
10 259 (20.05%) Blackberry
11 250 (19.35%) Citrix
12 228 (17.65%) MS Exchange
13 215 (16.64%) TCP/IP
14 203 (15.71%) Windows Server 2008
15 186 (14.40%) VMware
16 177 (13.70%) Microsoft Certification
16 177 (13.70%) Apple
17 168 (13.00%) Windows 8
18 167 (12.93%) DHCP
19 162 (12.54%) SCCM
20 158 (12.23%) LAN
21 154 (11.92%) DNS
22 148 (11.46%) Windows Server 2003
23 133 (10.29%) Degree
24 132 (10.22%) WAN
25 127 (9.83%) VPN
26 123 (9.52%) Blackberry Enterprise Server
27 107 (8.28%) SLA
28 101 (7.82%) Exchange Server 2010
29 100 (7.74%) Cisco

Desktop Support
Top Related IT Skills by Category

For the 6 months to 18 September 2014, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 228 (17.65%) MS Exchange
2 123 (9.52%) Blackberry Enterprise Server
3 101 (7.82%) Exchange Server 2010
4 78 (6.04%) Exchange Server 2007
5 48 (3.72%) SharePoint
6 40 (3.10%) IBM Notes
7 36 (2.79%) Exchange Server 2003
8 34 (2.63%) Lync
9 30 (2.32%) Exchange Server 2013
10 12 (0.93%) IIS
11 9 (0.70%) WorkSite
12 8 (0.62%) CMS
13 5 (0.39%) SharePoint 2010
14 4 (0.31%) WordPress
14 4 (0.31%) Drupal
14 4 (0.31%) Joomla!
14 4 (0.31%) Exchange Server 2000
15 3 (0.23%) Lotus Domino
15 3 (0.23%) Apache
16 2 (0.15%) Tomcat
Applications
1 521 (40.33%) MS Office
2 399 (30.88%) MS Excel
3 71 (5.50%) MS PowerPoint
4 23 (1.78%) MS Visio
5 15 (1.16%) MS Project
6 5 (0.39%) Simulink
6 5 (0.39%) Spreadsheet
7 3 (0.23%) Photoshop
7 3 (0.23%) Adobe Illustrator
7 3 (0.23%) InDesign
8 2 (0.15%) Final Cut Pro
9 1 (0.077%) Acrobat
9 1 (0.077%) AutoCAD
9 1 (0.077%) Revit
9 1 (0.077%) SketchUp
Business Applications
1 17 (1.32%) Remedy ITSM
2 7 (0.54%) Eikon
3 3 (0.23%) Dynamics CRM
3 3 (0.23%) assyst
4 1 (0.077%) SAP SD
4 1 (0.077%) SAP Oil and Gas
4 1 (0.077%) GoldMine
4 1 (0.077%) SAP BPC
4 1 (0.077%) ReMetrica
Cloud Services
1 56 (4.33%) Office 365
2 9 (0.70%) Google Apps
3 7 (0.54%) SaaS
4 6 (0.46%) PaaS
5 4 (0.31%) IaaS
6 2 (0.15%) Microsoft Azure
Communications & Networking
1 215 (16.64%) TCP/IP
2 167 (12.93%) DHCP
3 158 (12.23%) LAN
4 154 (11.92%) DNS
5 132 (10.22%) WAN
6 127 (9.83%) VPN
7 58 (4.49%) VoIP
7 58 (4.49%) Firewall
8 53 (4.10%) Wireless
9 36 (2.79%) Internet
10 33 (2.55%) Wi-Fi
11 24 (1.86%) IP Telephony
12 18 (1.39%) SAN
13 16 (1.24%) Network Security
13 16 (1.24%) FTP
14 14 (1.08%) VLAN
14 14 (1.08%) ADSL
15 13 (1.01%) SMTP
16 12 (0.93%) Cisco IOS
17 11 (0.85%) WLAN
Database & Business Intelligence
1 33 (2.55%) SQL Server
2 9 (0.70%) SQL Server 2008
3 8 (0.62%) MySQL
4 5 (0.39%) SQL Server 2012
5 4 (0.31%) SQL Server 2000
5 4 (0.31%) FileMaker
6 3 (0.23%) SQL Server 2005
7 2 (0.15%) Big Data
8 1 (0.077%) Crystal Reports
8 1 (0.077%) SAP BW
8 1 (0.077%) SQL Server Reporting Services
8 1 (0.077%) Hadoop
Development Applications
1 10 (0.77%) MSI
2 2 (0.15%) AdminStudio
3 1 (0.077%) Ant
3 1 (0.077%) JIRA
General
1 337 (26.08%) Finance
2 87 (6.73%) Banking
3 65 (5.03%) Law
4 49 (3.79%) Legal
5 40 (3.10%) Back Office
6 36 (2.79%) Retail
7 28 (2.17%) Financial Institution
8 22 (1.70%) Investment Banking
9 21 (1.63%) Telecoms
9 21 (1.63%) Marketing
10 18 (1.39%) Front Office
11 16 (1.24%) Advertising
12 7 (0.54%) Manufacturing
13 6 (0.46%) German Language
13 6 (0.46%) Publishing
14 5 (0.39%) Military
14 5 (0.39%) Electronics
15 4 (0.31%) Multimedia
15 4 (0.31%) Aerospace
15 4 (0.31%) Games
Libraries, Frameworks & Software Standards
1 21 (1.63%) Application Packaging
2 4 (0.31%) XHTML
2 4 (0.31%) CSS
2 4 (0.31%) HTML
3 3 (0.23%) Software Packaging
4 2 (0.15%) Hibernate
4 2 (0.15%) Web Services
4 2 (0.15%) COM
5 1 (0.077%) WAP
5 1 (0.077%) WSH
5 1 (0.077%) LAMP
5 1 (0.077%) XMPP
Miscellaneous
1 259 (20.05%) Blackberry
2 58 (4.49%) iPhone
3 54 (4.18%) iPad
3 54 (4.18%) Analytical Skills
4 49 (3.79%) Video Conferencing
5 34 (2.63%) Hedge funds
6 31 (2.40%) Computer Science
7 29 (2.24%) PDA
8 26 (2.01%) Smartphone
9 20 (1.55%) Fat Client
9 20 (1.55%) Thin Client
10 18 (1.39%) Management Information System
11 14 (1.08%) Mathematics
11 14 (1.08%) Client/Server
12 12 (0.93%) Clustering
13 9 (0.70%) IVR
13 9 (0.70%) iSeries
14 8 (0.62%) Derivative
15 7 (0.54%) EPoS
15 7 (0.54%) AS400
Operating Systems
1 1040 (80.50%) Windows
2 600 (46.44%) Windows 7
3 386 (29.88%) Windows XP
4 203 (15.71%) Windows Server 2008
5 168 (13.00%) Windows 8
6 148 (11.46%) Windows Server 2003
7 74 (5.73%) Windows Server 2012
8 70 (5.42%) Mac OS X
9 67 (5.19%) Android
10 57 (4.41%) Linux
11 48 (3.72%) Apple iOS
12 36 (2.79%) Windows Vista
13 29 (2.24%) Windows 2000
14 27 (2.09%) Mac OS
15 23 (1.78%) Windows Mobile
16 12 (0.93%) Red Hat Enterprise Linux
17 11 (0.85%) UNIX
18 7 (0.54%) Fedora
18 7 (0.54%) Windows 2000 Server
19 5 (0.39%) Solaris
Processes & Methodologies
1 420 (32.51%) ITIL
2 79 (6.11%) Service Management
3 65 (5.03%) Service Delivery
4 53 (4.10%) Asset Management
5 47 (3.64%) ITSM
6 42 (3.25%) Incident Management
7 29 (2.24%) Document Management
8 27 (2.09%) Problem Management
8 27 (2.09%) Software Deployment
9 26 (2.01%) Time Management
10 25 (1.93%) Line Management
11 24 (1.86%) Mobile Device Management
12 23 (1.78%) Change Management
13 21 (1.63%) Migration
14 20 (1.55%) Investment Management
14 20 (1.55%) Mentoring
15 19 (1.47%) Coaching
16 17 (1.32%) Disaster Recovery
17 16 (1.24%) Release Management
18 13 (1.01%) Stakeholder Management
Programming Languages
1 100 (7.74%) SQL
2 34 (2.63%) PowerShell
3 19 (1.47%) VBScript
4 17 (1.32%) VB
5 8 (0.62%) Python
5 8 (0.62%) PHP
5 8 (0.62%) Java
6 6 (0.46%) C
7 5 (0.39%) MATLAB
8 4 (0.31%) AppleScript
9 2 (0.15%) T-SQL
9 2 (0.15%) C#
9 2 (0.15%) JavaScript
10 1 (0.077%) Perl
10 1 (0.077%) Shell Script
10 1 (0.077%) Bash Shell
Qualifications
1 177 (13.70%) Microsoft Certification
2 133 (10.29%) Degree
3 83 (6.42%) MCP
4 63 (4.88%) MCSE
5 47 (3.64%) Security Cleared
6 44 (3.41%) MCITP
6 44 (3.41%) ITIL Certification
7 42 (3.25%) MCDST
8 40 (3.10%) MCSA
9 39 (3.02%) A+ Certification
10 34 (2.63%) SC Cleared
11 17 (1.32%) Cisco Certification
12 16 (1.24%) MOS
13 15 (1.16%) CCNA
14 7 (0.54%) Citrix Certification
14 7 (0.54%) MCTS
14 7 (0.54%) ITIL Foundation Certificate
15 5 (0.39%) PMI Certification
16 4 (0.31%) VMware Certified Professional (VCP)
16 4 (0.31%) ACTC
Quality Assurance & Compliance
1 107 (8.28%) SLA
2 13 (1.01%) ISO/IEC 27001
3 5 (0.39%) ISO 9001
3 5 (0.39%) Sarbanes-Oxley
4 2 (0.15%) QA
System Software
1 663 (51.32%) Active Directory
2 94 (7.28%) VMware Infrastructure
3 65 (5.03%) XenApp
4 45 (3.48%) vSphere
5 30 (2.32%) XenDesktop
6 28 (2.17%) Hyper-V
7 24 (1.86%) Microsoft App-V
8 14 (1.08%) Citrix Presentation Server
9 13 (1.01%) Terminal Services
10 12 (0.93%) VMware ESX
11 11 (0.85%) VMware ESXi
12 4 (0.31%) Xen
13 3 (0.23%) Microsoft Virtual Server
13 3 (0.23%) XenServer
14 2 (0.15%) Veritas Cluster Server
14 2 (0.15%) VMware Workstation
15 1 (0.077%) MetaFrame
15 1 (0.077%) Samba
15 1 (0.077%) Terminal Server
15 1 (0.077%) Novell eDirectory
Systems Management
1 162 (12.54%) SCCM
2 31 (2.40%) Norton AntiVirus
3 23 (1.78%) Backup Exec
4 19 (1.47%) WSUS
5 14 (1.08%) Systems Management Server (SMS)
6 12 (0.93%) ServiceCenter
7 8 (0.62%) Symantec Endpoint Protection
8 6 (0.46%) SCOM
8 6 (0.46%) ZENworks
9 5 (0.39%) Sysprep
10 4 (0.31%) McAfee ePO
10 4 (0.31%) NetBackup
11 3 (0.23%) Symantec Enterprise Vault
12 2 (0.15%) AppDNA
12 2 (0.15%) Business Desktop Deployment
12 2 (0.15%) Nagios
12 2 (0.15%) ARCserve
13 1 (0.077%) OpenView
13 1 (0.077%) DameWare
13 1 (0.077%) Tivoli
Vendors
1 551 (42.65%) Microsoft
2 250 (19.35%) Citrix
3 186 (14.40%) VMware
4 177 (13.70%) Apple
5 100 (7.74%) Cisco
6 75 (5.80%) Bloomberg
7 73 (5.65%) HP
8 57 (4.41%) Reuters
9 55 (4.26%) Symantec
10 42 (3.25%) Avaya
10 42 (3.25%) Dell
11 41 (3.17%) Lotus
12 34 (2.63%) Remedy
13 33 (2.55%) Altiris
14 24 (1.86%) SAP
15 22 (1.70%) Oracle
16 20 (1.55%) LANDesk
16 20 (1.55%) Adobe
17 19 (1.47%) ServiceNow
18 18 (1.39%) IBM
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £21000.00 per annum
Posted: 10 hours ago
Oxford, Oxfordshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum
Posted: 19 hours ago
London
Ashdown IT
Salary: £32000 - £40000 per annum
Posted: 19 hours ago
Birmingham, West Midlands (County)
Searchability.co.uk
Salary: £16000 - £22000 per annum + Benefits
Posted: Yesterday
Coventry, West Midlands (County)
Blue Octopus Recruitment LLP
Salary: Starting Salary £20,000 rising to £21,500 after 6 months
Posted: Yesterday
City, London
Araya Partners Ltd
Salary: From £30,000 to £45,000 per annum Salary is approx 30-45k base + bonus
Posted: Yesterday
Shepperton, Middlesex
Capita Resourcing - IT Resourcing
Salary: £18000 - £20000 per annum + Benefits
Posted: Yesterday
Chertsey, Surrey
CV Screen Ltd
Salary: £18k - 20k per year
Posted: Yesterday
London
Fusion Experience
Salary: £30,000 per annum
Posted: Yesterday
Swindon, Wiltshire
Tank Recruitment
Salary: £21000 - £25000 per annum
Posted: Yesterday
Eastleigh, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £18000 per annum + Benefits+Training
Posted: Yesterday
Exeter, Devon
Ashdown IT
Salary: £20000 - £22000 per annum
Posted: 2 days ago
Central London / West End
Araya Partners Ltd
Salary: From £28,000 to £30,000 per annum Salary is approx 28-30k base + bonus
Posted: 2 days ago
West London
Kelway Ltd
Salary: From £25,000 to £25,000 per annum £25,000 + Benefits
Posted: 2 days ago
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £16000 per annum + Benefits
Posted: 2 days ago
Ilkley, West Yorkshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £24000 per annum + Benefits
Posted: 3 days ago
South East London
FT Select
Salary: From £27,000 to £32,000 per annum plus benefits
Posted: 3 days ago
Leeds, West Yorkshire
Ashdown IT
Salary: £20000 - £22000 per annum
Posted: 3 days ago
London
Harvey Nash plc
Salary: £40000 - £42000 per annum + bens + bonus + on call
Posted: 3 days ago
Bristol, Avon
Tank Recruitment
Salary: £22000 - £25000 per annum
Posted: 3 days ago