The table below looks at the statistics for the Desktop Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Desktop Support
Rank 430 433 514
Rank change year-on-year
+3 +81
Permanent jobs requiring a Desktop Support 623 631 454
As % of all permanent IT jobs located in the UK 0.57% 0.54% 0.42%
As % of the Job Titles category 0.60% 0.57% 0.44%
Number of salaries quoted 545 533 387
Average salary £27,500 £29,000 £29,000
Average salary % change year-on-year
-5.17% -
90% offered a salary of more than £22,500 £22,500 £20,000
10% offered a salary of more than £40,000 £45,000 £40,000
UK excluding London average salary £26,500 £25,000 £25,000
% change year-on-year
+6.00% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103461 110803 102664
As % of all permanent IT jobs located in the UK 94.34% 94.52% 94.34%
Number of salaries quoted 85580 90507 85036
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support within the UK.

Desktop Support Salary Trend in the UK

Desktop Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support over the 3 months to 29 July 2015 within the UK.

Desktop Support Salary Histogram in the UK

Desktop Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the UK over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +13 593 £27,500 -5.17% 68
London +4 308 £31,500 -1.56% 33
South East +26 151 £26,500 +6.00% 11
City of London +17 76 £31,500 -1.56% 9
Surrey +39 57 £26,500 +6.00% 2
West Midlands +13 41 £26,500 -1.85% 1
East of England +1 34 £26,000 -15.44% 6
North West +15 23 £24,500 -11.23% 10
Hampshire +3 22 £25,000 +2.04% 3
South West -16 20 £22,500 -9.18% 5
Oxfordshire +24 17 £33,545 +36.91% 1
Scotland +9 16 £26,000 -25.71% 5
Reigate +29 14 £26,500 -
Guildford +17 14 £27,000 +35.00%
Buckinghamshire +2 13 £26,500 +51.42%
Berkshire -19 13 £27,500 +8.91% 3
Kent +8 12 £27,750 +29.06% 1
Oxford +6 12 £40,000 +63.26%
West Sussex -6 11 £26,500 +6.00% 1
Basingstoke - 11 £22,500 - 1
Manchester +14 10 £25,000 +11.11% 8
Bedfordshire +12 10 £25,000 +13.63% 1
Milton Keynes +3 10 £25,000 -4.76%
Yorkshire -2 10 £24,690 +12.22% 1
Stirling - 10 £28,000 -
Birmingham -4 9 £45,000 +66.66%
Warwickshire -10 9 £27,500 +9.59%
Essex -7 8 £22,500 -29.68% 1
Luton - 8 £25,000 - 1
Cheshire +2 7 £25,000 -9.42%

Desktop Support
Top 30 Related IT Skills

For the 6 months to 29 July 2015, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 1082 (82.85%) Windows
2 748 (57.27%) Active Directory
3 689 (52.76%) Microsoft
4 677 (51.84%) Windows 7
5 479 (36.68%) MS Office
6 380 (29.10%) ITIL
6 380 (29.10%) MS Excel
7 311 (23.81%) Finance
8 275 (21.06%) Blackberry
9 264 (20.21%) Microsoft Certification
10 255 (19.53%) Citrix
11 247 (18.91%) Windows XP
12 240 (18.38%) MS Exchange
13 236 (18.07%) Windows 8
14 218 (16.69%) Windows Server 2008
15 196 (15.01%) SCCM
16 184 (14.09%) VMware
17 180 (13.78%) MCP
18 167 (12.79%) MCSE
19 160 (12.25%) TCP/IP
20 159 (12.17%) DNS
21 158 (12.10%) DHCP
22 153 (11.72%) Windows Server 2003
23 142 (10.87%) LAN
24 141 (10.80%) SLA
25 134 (10.26%) WAN
26 132 (10.11%) Analytical Skills
27 123 (9.42%) Apple
28 122 (9.34%) VPN
29 117 (8.96%) Windows Server 2012

Desktop Support
Top Related IT Skills by Category

For the 6 months to 29 July 2015, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 240 (18.38%) MS Exchange
2 90 (6.89%) Exchange Server 2010
3 81 (6.20%) Blackberry Enterprise Server
4 65 (4.98%) SharePoint
5 42 (3.22%) Exchange Server 2007
5 42 (3.22%) Lync
6 28 (2.14%) Exchange Server 2013
7 27 (2.07%) IBM Notes
8 23 (1.76%) Exchange Server 2003
9 16 (1.23%) WorkSite
10 10 (0.77%) IIS
11 5 (0.38%) Apache
11 5 (0.38%) SharePoint 2010
12 3 (0.23%) SharePoint 2013
13 2 (0.15%) WordPress
13 2 (0.15%) Confluence
13 2 (0.15%) CMS
14 1 (0.077%) LiveLink
14 1 (0.077%) GroupWise
14 1 (0.077%) Joomla!
Applications
1 479 (36.68%) MS Office
2 380 (29.10%) MS Excel
3 32 (2.45%) MS PowerPoint
4 11 (0.84%) Adobe Creative Suite
5 7 (0.54%) MS Visio
6 4 (0.31%) Acrobat
6 4 (0.31%) AutoCAD
7 3 (0.23%) MS Project
7 3 (0.23%) Spreadsheet
8 2 (0.15%) Revit
8 2 (0.15%) SketchUp
9 1 (0.077%) Final Cut Pro
9 1 (0.077%) Photoshop
9 1 (0.077%) S-PLUS
9 1 (0.077%) Adobe Illustrator
9 1 (0.077%) InDesign
Business Applications
1 8 (0.61%) Dynamics CRM
2 3 (0.23%) Remedy ITSM
3 2 (0.15%) Orchard Housing
3 2 (0.15%) Aareon QL
3 2 (0.15%) OPENHousing
3 2 (0.15%) MIS ActiveH
3 2 (0.15%) Northgate Housing
3 2 (0.15%) HiPortfolio
3 2 (0.15%) Academy Housing
3 2 (0.15%) arcHouse
3 2 (0.15%) Dynamics NAV
4 1 (0.077%) ResourceLink
4 1 (0.077%) assyst
4 1 (0.077%) Oracle Applications
4 1 (0.077%) SAP Oil and Gas
Cloud Services
1 54 (4.13%) Office 365
2 21 (1.61%) Google Apps
3 7 (0.54%) Amazon AWS
4 6 (0.46%) Microsoft Azure
5 4 (0.31%) SaaS
6 2 (0.15%) Cloud Computing
7 1 (0.077%) PaaS
7 1 (0.077%) IaaS
7 1 (0.077%) Google Drive
7 1 (0.077%) Mimecast
Communications & Networking
1 160 (12.25%) TCP/IP
2 159 (12.17%) DNS
3 158 (12.10%) DHCP
4 142 (10.87%) LAN
5 134 (10.26%) WAN
6 122 (9.34%) VPN
7 67 (5.13%) Firewall
8 66 (5.05%) Wireless
9 53 (4.06%) VoIP
10 37 (2.83%) Internet
11 28 (2.14%) Wi-Fi
12 20 (1.53%) Cisco IOS
13 19 (1.45%) IP Telephony
14 18 (1.38%) Ethernet
15 17 (1.30%) Network Security
16 16 (1.23%) Intranet
17 14 (1.07%) NAS
18 13 (1.00%) VLAN
19 11 (0.84%) WLAN
19 11 (0.84%) ADSL
Database & Business Intelligence
1 45 (3.45%) SQL Server
2 7 (0.54%) SQL Server 2005
3 6 (0.46%) SQL Server 2008
3 6 (0.46%) MySQL
4 3 (0.23%) Relational Database
4 3 (0.23%) RDBMS
5 2 (0.15%) DB2
5 2 (0.15%) DTS
5 2 (0.15%) SQL Server Integration Services
5 2 (0.15%) SQL Server 2012
6 1 (0.077%) Oracle Database
6 1 (0.077%) NoSQL
6 1 (0.077%) BusinessObjects
6 1 (0.077%) PostgreSQL
Development Applications
1 18 (1.38%) JIRA
2 3 (0.23%) Ant
2 3 (0.23%) Visual Studio
3 1 (0.077%) MSI
3 1 (0.077%) AdminStudio
3 1 (0.077%) Hudson
General
1 311 (23.81%) Finance
2 114 (8.73%) Banking
3 68 (5.21%) Law
4 61 (4.67%) Financial Institution
5 59 (4.52%) Front Office
6 58 (4.44%) Legal
7 56 (4.29%) Investment Banking
8 38 (2.91%) Retail
9 37 (2.83%) Telecoms
10 32 (2.45%) Back Office
11 24 (1.84%) Marketing
12 16 (1.23%) Games
13 14 (1.07%) Advertising
14 10 (0.77%) Mandarin Language
15 9 (0.69%) Manufacturing
16 8 (0.61%) Publishing
17 3 (0.23%) Electronics
17 3 (0.23%) French Language
18 1 (0.077%) German Language
18 1 (0.077%) Japanese Language
Libraries, Frameworks & Software Standards
1 14 (1.07%) COM
2 9 (0.69%) Application Packaging
3 7 (0.54%) HTML
4 6 (0.46%) .NET
4 6 (0.46%) CSS
5 5 (0.38%) ASP.NET
5 5 (0.38%) LINQ
6 4 (0.31%) jQuery
6 4 (0.31%) Software Packaging
6 4 (0.31%) Ajax
6 4 (0.31%) XML
6 4 (0.31%) Classic ASP
7 3 (0.23%) WSH
8 2 (0.15%) Web Services
8 2 (0.15%) FIX Protocol
9 1 (0.077%) SAP Basis
Miscellaneous
1 275 (21.06%) Blackberry
2 132 (10.11%) Analytical Skills
3 67 (5.13%) Video Conferencing
4 57 (4.36%) Hedge funds
5 55 (4.21%) iPhone
6 36 (2.76%) Computer Science
7 32 (2.45%) iPad
8 23 (1.76%) Mathematics
9 21 (1.61%) Fat Client
9 21 (1.61%) Thin Client
10 18 (1.38%) Data Centre
11 17 (1.30%) Management Information System
12 13 (1.00%) BYOD
13 12 (0.92%) Replication
14 10 (0.77%) PDA
14 10 (0.77%) User Experience
15 8 (0.61%) Mobile App
15 8 (0.61%) Digital Media
16 7 (0.54%) Mobile Computing
16 7 (0.54%) Smartphone
Operating Systems
1 1082 (82.85%) Windows
2 677 (51.84%) Windows 7
3 247 (18.91%) Windows XP
4 236 (18.07%) Windows 8
5 218 (16.69%) Windows Server 2008
6 153 (11.72%) Windows Server 2003
7 117 (8.96%) Windows Server 2012
8 93 (7.12%) Android
9 87 (6.66%) Linux
10 81 (6.20%) Mac OS X
11 59 (4.52%) Apple iOS
12 55 (4.21%) Windows Vista
13 40 (3.06%) UNIX
14 35 (2.68%) Mac OS
15 12 (0.92%) Windows 2000
15 12 (0.92%) Windows 2000 Server
16 8 (0.61%) CentOS
17 7 (0.54%) Windows Phone
18 6 (0.46%) Windows NT
19 5 (0.38%) Red Hat Enterprise Linux
Processes & Methodologies
1 380 (29.10%) ITIL
2 114 (8.73%) Service Delivery
3 72 (5.51%) Service Management
4 62 (4.75%) Incident Management
5 53 (4.06%) Asset Management
6 46 (3.52%) Business Continuity
6 46 (3.52%) Time Management
7 38 (2.91%) Business Continuity Management
8 36 (2.76%) Problem Management
9 33 (2.53%) Project Management
10 32 (2.45%) Software Deployment
11 30 (2.30%) Mentoring
12 28 (2.14%) Investment Management
13 25 (1.91%) Line Management
14 22 (1.68%) Change Management
15 21 (1.61%) ITSM
16 20 (1.53%) ITIL V3
17 19 (1.45%) Project Planning
17 19 (1.45%) Disaster Recovery
17 19 (1.45%) Continuous Improvement
Programming Languages
1 79 (6.05%) SQL
2 42 (3.22%) PowerShell
3 15 (1.15%) VB
4 14 (1.07%) C
5 6 (0.46%) JavaScript
6 5 (0.38%) C#
6 5 (0.38%) VBScript
7 3 (0.23%) Bash Shell
7 3 (0.23%) Perl
8 2 (0.15%) Java
9 1 (0.077%) VB.NET
9 1 (0.077%) VBA
9 1 (0.077%) Python
Qualifications
1 264 (20.21%) Microsoft Certification
2 180 (13.78%) MCP
3 167 (12.79%) MCSE
4 98 (7.50%) Degree
5 64 (4.90%) MCITP
6 59 (4.52%) MCSA
7 44 (3.37%) CCNA
7 44 (3.37%) Cisco Certification
7 44 (3.37%) A+ Certification
8 35 (2.68%) ITIL Certification
9 24 (1.84%) MCDST
10 21 (1.61%) MCTS
11 15 (1.15%) Security Cleared
12 10 (0.77%) ITIL Foundation Certificate
13 9 (0.69%) MOS
14 8 (0.61%) CCNP
14 8 (0.61%) SC Cleared
15 4 (0.31%) Network+ Certification
15 4 (0.31%) ACSP
15 4 (0.31%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 141 (10.80%) SLA
2 5 (0.38%) ISO/IEC 27001
3 1 (0.077%) COBIT
3 1 (0.077%) QA
3 1 (0.077%) 21 CFR Part 11
System Software
1 748 (57.27%) Active Directory
2 108 (8.27%) VMware Infrastructure
3 90 (6.89%) XenApp
4 50 (3.83%) Hyper-V
5 42 (3.22%) XenDesktop
6 36 (2.76%) Citrix Presentation Server
7 22 (1.68%) vSphere
8 10 (0.77%) Terminal Server
8 10 (0.77%) Xen
9 8 (0.61%) VMware Workstation
9 8 (0.61%) Terminal Services
9 8 (0.61%) VMware ESXi
10 6 (0.46%) Microsoft App-V
11 3 (0.23%) VMware ESX
11 3 (0.23%) VMware Server
12 2 (0.15%) vCloud
12 2 (0.15%) Microsoft Virtual Server
13 1 (0.077%) Firmware
13 1 (0.077%) BitLocker
13 1 (0.077%) qmail
Systems Management
1 196 (15.01%) SCCM
2 16 (1.23%) DameWare
3 15 (1.15%) Norton AntiVirus
4 14 (1.07%) WSUS
4 14 (1.07%) McAfee ePO
5 9 (0.69%) Nagios
6 6 (0.46%) SCOM
6 6 (0.46%) Sysprep
6 6 (0.46%) AirWatch
7 5 (0.38%) Casper Suite
7 5 (0.38%) NetBackup
7 5 (0.38%) Backup Exec
8 4 (0.31%) MAILsweeper
8 4 (0.31%) Symantec Endpoint Protection
9 3 (0.23%) Systems Management Server (SMS)
10 2 (0.15%) HP Data Protector
11 1 (0.077%) ARCserve
Vendors
1 689 (52.76%) Microsoft
2 255 (19.53%) Citrix
3 184 (14.09%) VMware
4 123 (9.42%) Apple
5 98 (7.50%) Cisco
6 92 (7.04%) HP
7 80 (6.13%) Bloomberg
8 67 (5.13%) ServiceNow
9 61 (4.67%) Reuters
10 58 (4.44%) Avaya
11 46 (3.52%) Dell
12 37 (2.83%) Remedy
13 34 (2.60%) Symantec
14 29 (2.22%) McAfee
15 28 (2.14%) Altiris
16 27 (2.07%) Lotus
17 25 (1.91%) Adobe
18 20 (1.53%) AppSense
19 18 (1.38%) Mitel
19 18 (1.38%) Wyse
Aberdeen, Aberdeenshire
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £24000 per annum + b
Posted: 11 hours ago
City, London
Global Technology Solutions Ltd
Salary: £25000 per annum
Posted: 11 hours ago
Tunbridge Wells, Kent
Evolution Recruitment Solutions
Salary: Between 20000 and 25000 plus bens
Posted: 12 hours ago
Bristol, Avon
Polar Recruitment
Salary: £20000 - £23000 per annum + benefits
Posted: 19 hours ago
Redhill, Surrey
Proactive Appointments
Salary: From £25,000 to £28,000 per annum
Posted: 20 hours ago
City, London
Ashdown IT
Salary: £40000 - £45000 per annum
Posted: Yesterday
South West London
Parallel Consulting
Salary: £27000 - £30000 per annum + excellent benefits
Posted: Yesterday
Basingstoke, Hampshire
NES IT
Salary: Good salary
Posted: Yesterday
City, London
Polar Recruitment
Salary: £28000 - £32000 per annum + benefits
Posted: Yesterday
City, London
Polar Recruitment
Salary: £32000 - £42000 per annum + benefits
Posted: Yesterday
South East London
Arrows Group
Salary: £18000 - £25000 per annum + benefits, certifications, perks!
Posted: Yesterday
Southport, Merseyside
Oscar Associates (UK) Ltd
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Watford, Hertfordshire
Bluetownonline
Posted: 2 days ago
Banbury, Oxfordshire
Polar Recruitment
Salary: £20000 - £23000 per annum + benefits
Posted: 2 days ago
London
Premier IT
Salary: £25,000 - £30,000 per annum
Posted: 2 days ago
East London
Allied Worldwide
Salary: Benefits
Posted: 2 days ago
City, London
Kelway Ltd
Salary: Up to £26,000 per annum
Posted: 2 days ago
Slough, Berkshire
Kelway Ltd
Salary: Up to £26,000 per annum
Posted: 2 days ago
London
Marcus Donald People
Salary: £25000 - £30000 per annum
Posted: 2 days ago
London
Information Technology Services
Salary: £26k - 32k per year + Great benefits
Posted: 2 days ago