Permanent IT Jobs Contract IT Jobs

The first part of the table below looks at the demand for the Desktop Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 9 February 2010 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all Job Titles currently tracked.

 Desktop Support
Location
3 months to
9 Feb 2010
Same period 2009Same period 2008
Rank336257219
Rank change year-on-year
Down-79Down-38
Matching permanent IT job ads3907041736
As % of all permanent IT jobs located in the UK0.495 %0.697 %0.859 %
As % of the Job Titles category0.531 %0.746 %0.912 %
Salaries quoted3306141423
Average salary£25,000£25,500£25,000
Average salary % change year-on-year
-1.960 %+2.000 %
90% of jobs offered a salary of more than£19,500£19,500£20,000
10% of jobs offered a salary of more than£35,000£34,000£35,000
UK excluding London average salary£22,000£22,500£23,500
% change year-on-year
-2.220 %-4.250 %
IT Job Market, Job Titles CategoryAll Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category
7351394340190321
As % of all permanent IT jobs located in the UK93.36 %93.34 %94.18 %
Salaries quoted6085779289154271
Average salary£40,000£38,500£40,000
Average salary % change year-on-year
+3.890 %-3.750 %
90% of jobs offered a salary of more than£25,000£25,000£25,000
10% of jobs offered a salary of more than£72,500£65,000£65,000
UK excluding London average salary£35,000£35,000£35,000

Desktop Support
Demand Trend

The chart provides the 3-month moving total beginning in 2004 of permanent IT jobs citing Desktop Support within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Demand Trend

Desktop Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support within the UK.

Desktop Support Salary Trend

Desktop Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Desktop Support over the 3 months to 9 February 2010 within the UK.

Desktop Support Salary Histogram

Desktop Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the UK over the 3 months to 9 February 2010. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
EnglandDown-80376£25,000-1.96 %
LondonDown-84197£28,000-
City of LondonDown-3864£29,000-3.33 %
South EastUp+661£22,000-2.22 %
East MidlandsUp+2827£21,000+5.00 %
West MidlandsUp+2024£22,000-3.29 %
East of EnglandDown-222£24,750+1.02 %
SurreyUp+3721£19,375-15.76 %
YorkshireUp+1921£22,000+2.32 %
West YorkshireUp+4116£22,000-
LeedsUp+3012£22,000+12.82 %
ScotlandUp+1612£24,000+14.28 %
South WestUp+1112£20,625-10.32 %
BirminghamUp+2510£22,000-2.22 %
HertfordshireUp+1010£23,500-11.32 %
HampshireUp+159£20,750-17.00 %
OxfordshireUp+159£22,000-
DerbyUp+278£21,000+5.00 %
DerbyshireUp+268£21,000+5.00 %
West SussexUp+238£22,000-3.29 %
NorthamptonUp+148£20,000-
NorthamptonshireUp+138£20,000-
NottinghamshireUp+118£20,500+1.23 %
North WestUp+118£25,000+13.63 %
BuckinghamshireDown-68£24,000+14.28 %
NottinghamUp+87£21,000+3.70 %
Docklands, LondonNo change07£40,000+42.85 %
MerseysideUp+306£25,000+38.88 %
BerkshireUp+156£30,000-
SheppertonNew entry-6£19,000-

Desktop Support
Top 30 Related IT Skills

For the 6 months to 9 February 2010, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1592 (77.39 %)Windows
2370 (48.37 %)MS Office
3329 (43.01 %)Windows XP
4285 (37.25 %)Active Directory
5236 (30.85 %)Microsoft
6221 (28.89 %)MS Excel
7203 (26.54 %)Microsoft Certification
8164 (21.44 %)Windows Server 2003
9158 (20.65 %)Windows Vista
10137 (17.91 %)Finance
11134 (17.52 %)Blackberry
12129 (16.86 %)MS Exchange
13124 (16.21 %)Banking
14118 (15.42 %)MCP
15116 (15.16 %)TCP/IP
16115 (15.03 %)Windows 2000
17113 (14.77 %)MCSE
18104 (13.59 %)Citrix
1991 (11.90 %)ITIL
2078 (10.20 %)Cisco
2175 (9.804 %)PDA
2274 (9.673 %)SLA
2368 (8.889 %)Lotus
2465 (8.497 %)MCSA
2564 (8.366 %)Lotus Notes
2564 (8.366 %)Bloomberg
2661 (7.974 %)Exchange Server 2003
2760 (7.843 %)Windows Server 2008
2850 (6.536 %)SQL
2947 (6.144 %)LAN

Desktop Support
Top Related IT Skills by Category

For the 6 months to 9 February 2010, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

IT Job Market, Application Development CategoryApplication Development
111 (1.438 %).NET
24 (0.523 %)COM
24 (0.523 %)HTML
32 (0.261 %)CSS
32 (0.261 %)ASP.NET
41 (0.131 %)Application Packaging
41 (0.131 %)Middleware
41 (0.131 %)ASP
41 (0.131 %)XML
IT Job Market, Application Platforms CategoryApplication Platforms
1129 (16.86 %)MS Exchange
264 (8.366 %)Lotus Notes
361 (7.974 %)Exchange Server 2003
447 (6.144 %)Exchange Server 2007
527 (3.529 %)Blackberry Enterprise Server
624 (3.137 %)SharePoint
711 (1.438 %)Exchange Server 2000
810 (1.307 %)IIS
98 (1.046 %)GroupWise
104 (0.523 %)Apache
113 (0.392 %)SharePoint Portal Server
122 (0.261 %)Tomcat
122 (0.261 %)Lotus Domino
122 (0.261 %)WorkSite
122 (0.261 %)SharePoint Server 2007
131 (0.131 %)Exchange Server 5.5
131 (0.131 %)Moodle
IT Job Market, Applications CategoryApplications
1370 (48.37 %)MS Office
2221 (28.89 %)MS Excel
329 (3.791 %)MS PowerPoint
45 (0.654 %)Acrobat
45 (0.654 %)Photoshop
45 (0.654 %)MS Visio
54 (0.523 %)Spreadsheet
62 (0.261 %)QuarkXPress
IT Job Market, Business Applications CategoryBusiness Applications
111 (1.438 %)InvestOne
24 (0.523 %)3000 Xtra
32 (0.261 %)Summit
32 (0.261 %)Global One
41 (0.131 %)RMDS
41 (0.131 %)assyst
41 (0.131 %)Microsoft CRM
IT Job Market, Communications & Networking CategoryCommunications & Networking
1116 (15.16 %)TCP/IP
247 (6.144 %)LAN
343 (5.621 %)VPN
442 (5.490 %)Internet
539 (5.098 %)DNS
636 (4.706 %)WAN
730 (3.922 %)Wireless
730 (3.922 %)Firewall
823 (3.007 %)DHCP
916 (2.092 %)ADSL
1014 (1.830 %)VoIP
1111 (1.438 %)IP Telephony
128 (1.046 %)SAN
135 (0.654 %)Network Security
135 (0.654 %)SSL
135 (0.654 %)Ethernet
144 (0.523 %)Broadband
144 (0.523 %)Intranet
153 (0.392 %)LDAP
153 (0.392 %)SMS
IT Job Market, Database & Business Intelligence CategoryDatabase & Business Intelligence
132 (4.183 %)SQL Server
26 (0.784 %)MySQL
35 (0.654 %)SQL Server 2000
43 (0.392 %)SQL Server 2005
51 (0.131 %)DB2
51 (0.131 %)MS Access
IT Job Market, Development Applications CategoryDevelopment Applications
18 (1.046 %)Ant
21 (0.131 %)Visual Studio
21 (0.131 %)InstallShield
IT Job Market, General CategoryGeneral
1137 (17.91 %)Finance
2124 (16.21 %)Banking
346 (6.013 %)Investment Banking
439 (5.098 %)Back Office
537 (4.837 %)Law
626 (3.399 %)Telecoms
724 (3.137 %)Health
818 (2.353 %)Front Office
917 (2.222 %)Pensions
1015 (1.961 %)Retail
1015 (1.961 %)Legal
1112 (1.569 %)Insurance
1211 (1.438 %)Financial Institution
1310 (1.307 %)Education
149 (1.176 %)Manufacturing
156 (0.784 %)Publishing
165 (0.654 %)Corporate Banking
165 (0.654 %)Advertising
165 (0.654 %)Pharmaceutical
173 (0.392 %)Retail Banking
IT Job Market, Miscellaneous CategoryMiscellaneous
1134 (17.52 %)Blackberry
275 (9.804 %)PDA
331 (4.052 %)Fixed Income
415 (1.961 %)Video Conferencing
511 (1.438 %)Fat Client
511 (1.438 %)Thin Client
610 (1.307 %)Foreign Exchange (FX)
79 (1.176 %)Computer Science
88 (1.046 %)Management Information System
95 (0.654 %)German Language
95 (0.654 %)iPhone
103 (0.392 %)French Language
103 (0.392 %)Handset
112 (0.261 %)Equities
112 (0.261 %)AS400
112 (0.261 %)EPoS
112 (0.261 %)NHS
121 (0.131 %)Mathematics
121 (0.131 %)Portuguese Language
121 (0.131 %)Statistics
IT Job Market, Operating Systems CategoryOperating Systems
1592 (77.39 %)Windows
2329 (43.01 %)Windows XP
3164 (21.44 %)Windows Server 2003
4158 (20.65 %)Windows Vista
5115 (15.03 %)Windows 2000
660 (7.843 %)Windows Server 2008
734 (4.444 %)Windows 7
833 (4.314 %)Windows 2000 Server
927 (3.529 %)UNIX
927 (3.529 %)Linux
1021 (2.745 %)Windows NT
1116 (2.092 %)Mac OS X
128 (1.046 %)Windows CE
132 (0.261 %)NetWare
132 (0.261 %)Solaris
132 (0.261 %)Mac OS X Server
132 (0.261 %)Mac OS
141 (0.131 %)CentOS
141 (0.131 %)Red Hat Linux
141 (0.131 %)AIX
IT Job Market, Processes & Methodologies CategoryProcesses & Methodologies
191 (11.90 %)ITIL
223 (3.007 %)User Acceptance Testing
321 (2.745 %)Investment Management
416 (2.092 %)Asset Management
515 (1.961 %)Service Delivery
69 (1.176 %)Incident Management
69 (1.176 %)Migration
69 (1.176 %)Web Design
76 (0.784 %)Configuration Management
76 (0.784 %)Service Management
76 (0.784 %)Electronic Trading
85 (0.654 %)Disaster Recovery
94 (0.523 %)E-Commerce
94 (0.523 %)CRM
103 (0.392 %)Wealth Management
103 (0.392 %)Problem Management
103 (0.392 %)Project Management
103 (0.392 %)Workflow
112 (0.261 %)Change Management
112 (0.261 %)BCP
IT Job Market, Programming Languages CategoryProgramming Languages
150 (6.536 %)SQL
224 (3.137 %)C
310 (1.307 %)PowerShell
48 (1.046 %)VB.NET
57 (0.915 %)Java
66 (0.784 %)VBScript
73 (0.392 %)VB
81 (0.131 %)AppleScript
81 (0.131 %)C#
81 (0.131 %)JavaScript
81 (0.131 %)Perl
81 (0.131 %)PHP
81 (0.131 %)VBA
81 (0.131 %)Python
IT Job Market, Qualifications CategoryQualifications
1203 (26.54 %)Microsoft Certification
2118 (15.42 %)MCP
3113 (14.77 %)MCSE
465 (8.497 %)MCSA
546 (6.013 %)Degree
627 (3.529 %)MOS
722 (2.876 %)CCNA
722 (2.876 %)Cisco Certification
818 (2.353 %)MCDST
97 (0.915 %)ITIL Certification
106 (0.784 %)A+ Certification
114 (0.523 %)MCITP
123 (0.392 %)MCTS
123 (0.392 %)Security Cleared
123 (0.392 %)Citrix Certification
123 (0.392 %)CCNP
123 (0.392 %)HND
132 (0.261 %)MCDBA
132 (0.261 %)HNC
132 (0.261 %)CCA
IT Job Market, Quality Assurance & Compliance CategoryQuality Assurance & Compliance
174 (9.673 %)SLA
21 (0.131 %)ISO27001
21 (0.131 %)Sarbanes-Oxley
IT Job Market, System Software CategorySystem Software
1285 (37.25 %)Active Directory
219 (2.484 %)Terminal Services
219 (2.484 %)VMware Infrastructure
317 (2.222 %)Backup Exec
46 (0.784 %)XenApp
54 (0.523 %)VMware ESX
62 (0.261 %)Citrix Presentation Server
71 (0.131 %)vSphere
71 (0.131 %)MetaFrame
71 (0.131 %)ISA Server
71 (0.131 %)Terminal Server
71 (0.131 %)NetBackup
IT Job Market, Systems Management CategorySystems Management
19 (1.176 %)Norton AntiVirus
26 (0.784 %)DameWare
35 (0.654 %)ServiceCenter
44 (0.523 %)WSUS
53 (0.392 %)SCCM
53 (0.392 %)Systems Management Server (SMS)
62 (0.261 %)Cisco IPCC
62 (0.261 %)MSI
71 (0.131 %)SolarWinds Orion
71 (0.131 %)Sysprep
71 (0.131 %)SCOM
71 (0.131 %)OpenView
71 (0.131 %)ARCserve
71 (0.131 %)Tivoli Storage Manager
IT Job Market, Vendors CategoryVendors
1236 (30.85 %)Microsoft
2104 (13.59 %)Citrix
378 (10.20 %)Cisco
468 (8.889 %)Lotus
564 (8.366 %)Bloomberg
646 (6.013 %)Reuters
742 (5.490 %)HP
841 (5.359 %)Remedy
928 (3.660 %)VMware
1027 (3.529 %)Apple
1125 (3.268 %)Tradeweb
1221 (2.745 %)Symantec
1320 (2.614 %)Dell
1417 (2.222 %)Avaya
1515 (1.961 %)Adobe
1614 (1.830 %)Oracle
1713 (1.699 %)Sybase
1811 (1.438 %)Charles River
1811 (1.438 %)McAfee
1910 (1.307 %)IBM