The table below looks at the statistics for the Desktop Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Desktop Support
Rank 403 440 459
Rank change year-on-year
+37 +19
Permanent jobs requiring a Desktop Support 646 552 512
As % of all permanent IT jobs located in the UK 0.61% 0.54% 0.47%
As % of the Job Titles category 0.64% 0.57% 0.49%
Number of salaries quoted 520 469 432
Average salary £28,000 £28,000 £27,500
Average salary % change year-on-year
- +1.81%
90% offered a salary of more than £21,500 £22,000 £22,000
10% offered a salary of more than £40,000 £42,500 £39,050
UK excluding London average salary £25,000 £25,000 £25,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
100365 96995 104060
As % of all permanent IT jobs located in the UK 94.79% 94.55% 95.11%
Number of salaries quoted 83553 78307 89163
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support within the UK.

Desktop Support Salary Trend in the UK

Desktop Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support over the 3 months to 30 January 2015 within the UK.

Desktop Support Salary Histogram in the UK

Desktop Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the UK over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +48 627 £28,000 -1.75% 64
London +46 381 £30,000 -3.22% 28
City of London +27 111 £35,000 +10.23% 6
South East -22 96 £27,000 +12.50% 10
North West -3 33 £24,000 +1.05% 4
Berkshire -25 31 £32,500 +38.29% 2
West Midlands -6 30 £25,000 - 4
East of England -13 30 £26,000 +4.00% 8
Yorkshire +6 28 £23,000 -8.00% 2
Reading +2 26 £32,500 +44.44% 1
South West -3 26 £22,250 -5.31% 7
Hampshire +1 24 £25,000 -16.66% 2
West Yorkshire +10 23 £22,000 -12.00% 2
Manchester -1 20 £22,500 -30.76% 2
Surrey -12 18 £23,500 -9.61% 2
Birmingham -4 15 £22,500 -25.00%
East Midlands +27 11 £25,000 -28.57% 1
Leeds +4 11 £20,000 -20.00% 2
Bristol +2 11 £21,000 -26.31% 1
Essex -10 11 £23,500 -12.96% 1
Cambridgeshire +7 8 £27,000 +8.00% 2
Bradford +5 8 £30,000 +76.47%
Chelmsford - 8 £23,500 - 1
Cambridge +2 7 £25,000 - 1
Hertfordshire -15 7 £26,980 +7.92% 3
Lancashire +1 6 £23,000 +4.54%
West Sussex -1 6 £24,000 -12.72%
Crawley -1 6 £24,000 -12.72%
Oxfordshire -3 6 £23,500 +2.17% 1
Warwickshire -4 6 £27,850 +21.08%

Desktop Support
Top 30 Related IT Skills

For the 6 months to 30 January 2015, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 1070 (82.63%) Windows
2 786 (60.69%) Active Directory
3 640 (49.42%) Windows 7
4 620 (47.88%) Microsoft
5 491 (37.92%) MS Office
6 445 (34.36%) ITIL
7 371 (28.65%) MS Excel
8 324 (25.02%) Finance
9 318 (24.56%) Windows XP
10 281 (21.70%) Blackberry
11 277 (21.39%) Citrix
12 255 (19.69%) MS Exchange
13 240 (18.53%) Microsoft Certification
14 201 (15.52%) TCP/IP
15 189 (14.59%) Windows Server 2008
16 184 (14.21%) LAN
16 184 (14.21%) Windows 8
17 174 (13.44%) VMware
18 158 (12.20%) SCCM
19 157 (12.12%) Apple
20 155 (11.97%) Cisco
21 153 (11.81%) Windows Server 2003
22 152 (11.74%) SLA
23 134 (10.35%) WAN
24 133 (10.27%) Blackberry Enterprise Server
25 129 (9.96%) MCP
26 127 (9.81%) DNS
27 126 (9.73%) VPN
28 121 (9.34%) DHCP
29 119 (9.19%) Banking

Desktop Support
Top Related IT Skills by Category

For the 6 months to 30 January 2015, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 255 (19.69%) MS Exchange
2 133 (10.27%) Blackberry Enterprise Server
3 101 (7.80%) Exchange Server 2010
4 74 (5.71%) Exchange Server 2007
5 49 (3.78%) SharePoint
6 48 (3.71%) Exchange Server 2013
7 39 (3.01%) Exchange Server 2003
8 28 (2.16%) IBM Notes
9 18 (1.39%) Lync
10 11 (0.85%) WorkSite
11 6 (0.46%) Lotus Domino
11 6 (0.46%) CMS
12 5 (0.39%) LiveLink
13 3 (0.23%) SharePoint 2010
13 3 (0.23%) Exchange Server 2000
14 2 (0.15%) IIS
14 2 (0.15%) Joomla!
14 2 (0.15%) Drupal
14 2 (0.15%) WordPress
15 1 (0.077%) Captiva
Applications
1 491 (37.92%) MS Office
2 371 (28.65%) MS Excel
3 46 (3.55%) MS PowerPoint
4 18 (1.39%) MS Visio
5 9 (0.69%) MS Project
6 5 (0.39%) Spreadsheet
6 5 (0.39%) Simulink
6 5 (0.39%) Adobe Creative Suite
7 4 (0.31%) Acrobat
8 2 (0.15%) AutoCAD
8 2 (0.15%) SketchUp
8 2 (0.15%) Revit
9 1 (0.077%) S-PLUS
9 1 (0.077%) Adobe Illustrator
9 1 (0.077%) InDesign
9 1 (0.077%) Photoshop
Business Applications
1 11 (0.85%) Eikon
2 2 (0.15%) SAP SD
2 2 (0.15%) assyst
2 2 (0.15%) Dynamics CRM
2 2 (0.15%) SAP Oil and Gas
2 2 (0.15%) Front Arena
2 2 (0.15%) SAP BPC
2 2 (0.15%) Remedy ITSM
3 1 (0.077%) ReMetrica
3 1 (0.077%) Dynamics GP
Cloud Services
1 67 (5.17%) Office 365
2 20 (1.54%) Google Apps
3 6 (0.46%) Microsoft Azure
4 4 (0.31%) IaaS
5 2 (0.15%) PaaS
Communications & Networking
1 201 (15.52%) TCP/IP
2 184 (14.21%) LAN
3 134 (10.35%) WAN
4 127 (9.81%) DNS
5 126 (9.73%) VPN
6 121 (9.34%) DHCP
7 62 (4.79%) Firewall
8 55 (4.25%) VoIP
9 40 (3.09%) Wireless
10 35 (2.70%) IP Telephony
11 25 (1.93%) Internet
12 24 (1.85%) PBX
13 20 (1.54%) Network Security
14 17 (1.31%) Wi-Fi
15 16 (1.24%) ADSL
16 13 (1.00%) SMTP
16 13 (1.00%) 3G
17 11 (0.85%) LDAP
18 10 (0.77%) Cisco IOS
19 8 (0.62%) SAN
Database & Business Intelligence
1 22 (1.70%) SQL Server
2 9 (0.69%) SQL Server 2005
3 7 (0.54%) SQL Server 2008
4 6 (0.46%) MySQL
5 4 (0.31%) FileMaker
6 2 (0.15%) SQL Server 2012
6 2 (0.15%) SAP BW
7 1 (0.077%) SQL Server Reporting Services
7 1 (0.077%) RDBMS
7 1 (0.077%) SQL Server 2000
7 1 (0.077%) Relational Database
7 1 (0.077%) Big Data
Development Applications
1 5 (0.39%) Visual Studio
2 3 (0.23%) Ant
3 2 (0.15%) JIRA
4 1 (0.077%) Oracle APEX
4 1 (0.077%) MSI
General
1 324 (25.02%) Finance
2 119 (9.19%) Banking
3 61 (4.71%) Law
4 53 (4.09%) Investment Banking
4 53 (4.09%) Legal
5 45 (3.47%) Telecoms
6 43 (3.32%) Retail
7 40 (3.09%) Front Office
8 29 (2.24%) Financial Institution
8 29 (2.24%) Back Office
9 19 (1.47%) Advertising
10 16 (1.24%) Marketing
11 13 (1.00%) Electronics
12 12 (0.93%) Military
13 7 (0.54%) Manufacturing
14 5 (0.39%) French Language
14 5 (0.39%) Publishing
15 3 (0.23%) German Language
15 3 (0.23%) Games
16 2 (0.15%) Aerospace
Libraries, Frameworks & Software Standards
1 11 (0.85%) Application Packaging
2 6 (0.46%) HTML
3 5 (0.39%) .NET
4 3 (0.23%) COM
5 2 (0.15%) XHTML
5 2 (0.15%) CSS
5 2 (0.15%) ASP.NET
5 2 (0.15%) XMPP
6 1 (0.077%) LINQ
6 1 (0.077%) LAMP
6 1 (0.077%) Web Services
6 1 (0.077%) Flash
Miscellaneous
1 281 (21.70%) Blackberry
2 67 (5.17%) iPhone
3 57 (4.40%) Video Conferencing
4 52 (4.02%) Analytical Skills
5 43 (3.32%) Hedge funds
6 39 (3.01%) Computer Science
7 35 (2.70%) Fat Client
7 35 (2.70%) Thin Client
8 34 (2.63%) iPad
9 31 (2.39%) Smartphone
10 20 (1.54%) CMDB
10 20 (1.54%) Management Information System
11 17 (1.31%) PDA
12 15 (1.16%) AS400
13 14 (1.08%) Client/Server
14 13 (1.00%) iSeries
15 12 (0.93%) Mobile Computing
15 12 (0.93%) User Experience
16 10 (0.77%) Clustering
17 8 (0.62%) Equities
Operating Systems
1 1070 (82.63%) Windows
2 640 (49.42%) Windows 7
3 318 (24.56%) Windows XP
4 189 (14.59%) Windows Server 2008
5 184 (14.21%) Windows 8
6 153 (11.81%) Windows Server 2003
7 90 (6.95%) Android
8 82 (6.33%) Windows Server 2012
9 74 (5.71%) Mac OS X
10 63 (4.86%) Linux
11 56 (4.32%) Apple iOS
12 54 (4.17%) Windows Vista
13 34 (2.63%) Windows 2000
14 33 (2.55%) UNIX
15 19 (1.47%) Windows Mobile
16 18 (1.39%) Mac OS
17 14 (1.08%) Solaris
18 12 (0.93%) AIX
19 9 (0.69%) Windows Phone
20 5 (0.39%) Red Hat Enterprise Linux
Processes & Methodologies
1 445 (34.36%) ITIL
2 85 (6.56%) Service Delivery
3 62 (4.79%) Service Management
4 50 (3.86%) Asset Management
5 46 (3.55%) Incident Management
6 37 (2.86%) Time Management
7 26 (2.01%) Business Continuity
7 26 (2.01%) Change Management
7 26 (2.01%) Document Management
8 25 (1.93%) Problem Management
8 25 (1.93%) Software Deployment
9 20 (1.54%) Line Management
10 19 (1.47%) Mobile Device Management
10 19 (1.47%) Migration
10 19 (1.47%) CRM
11 17 (1.31%) Disaster Recovery
11 17 (1.31%) ITSM
11 17 (1.31%) Business Continuity Management
12 16 (1.24%) Project Management
13 15 (1.16%) Coaching
Programming Languages
1 54 (4.17%) SQL
2 48 (3.71%) PowerShell
3 6 (0.46%) Perl
3 6 (0.46%) VBScript
3 6 (0.46%) VB
3 6 (0.46%) Java
4 5 (0.39%) MATLAB
4 5 (0.39%) PHP
4 5 (0.39%) Python
5 4 (0.31%) C
5 4 (0.31%) AppleScript
6 2 (0.15%) C#
6 2 (0.15%) VBA
6 2 (0.15%) Bash Shell
7 1 (0.077%) JavaScript
7 1 (0.077%) PL/SQL
Qualifications
1 240 (18.53%) Microsoft Certification
2 129 (9.96%) MCP
3 109 (8.42%) MCSE
4 102 (7.88%) Degree
5 68 (5.25%) MCITP
6 49 (3.78%) MCDST
6 49 (3.78%) Security Cleared
7 46 (3.55%) A+ Certification
8 38 (2.93%) SC Cleared
8 38 (2.93%) ITIL Certification
9 31 (2.39%) MCSA
10 28 (2.16%) Cisco Certification
11 27 (2.08%) CCNA
12 14 (1.08%) MCTS
13 12 (0.93%) ITIL Foundation Certificate
14 8 (0.62%) MOS
15 5 (0.39%) ACTC
15 5 (0.39%) PMI Certification
16 4 (0.31%) Citrix Certification
16 4 (0.31%) ACSA
Quality Assurance & Compliance
1 152 (11.74%) SLA
2 6 (0.46%) Sarbanes-Oxley
2 6 (0.46%) ISO/IEC 27001
3 1 (0.077%) QA
3 1 (0.077%) ISO 9001
System Software
1 786 (60.69%) Active Directory
2 110 (8.49%) VMware Infrastructure
3 74 (5.71%) XenApp
4 43 (3.32%) Hyper-V
5 19 (1.47%) vSphere
6 16 (1.24%) XenDesktop
7 14 (1.08%) Xen
8 10 (0.77%) Microsoft App-V
9 8 (0.62%) Terminal Services
9 8 (0.62%) VMware ESX
10 5 (0.39%) Citrix Presentation Server
10 5 (0.39%) Microsoft Virtual Server
11 3 (0.23%) VMware Server
11 3 (0.23%) XenServer
12 2 (0.15%) NFS
13 1 (0.077%) Novell eDirectory
13 1 (0.077%) VirtualBox
13 1 (0.077%) MetaFrame
13 1 (0.077%) Firmware
13 1 (0.077%) Terminal Server
Systems Management
1 158 (12.20%) SCCM
2 27 (2.08%) WSUS
2 27 (2.08%) Backup Exec
3 24 (1.85%) Norton AntiVirus
4 14 (1.08%) Nagios
5 6 (0.46%) McAfee ePO
5 6 (0.46%) ServiceCenter
6 5 (0.39%) Systems Management Server (SMS)
7 4 (0.31%) Casper Suite
8 3 (0.23%) SCOM
8 3 (0.23%) ZENworks
9 2 (0.15%) Symantec Enterprise Vault
9 2 (0.15%) AppDNA
9 2 (0.15%) DameWare
9 2 (0.15%) NetBackup
9 2 (0.15%) MAILsweeper
10 1 (0.077%) EMC NetWorker
10 1 (0.077%) Sysprep
10 1 (0.077%) ARCserve
10 1 (0.077%) Tivoli
Vendors
1 620 (47.88%) Microsoft
2 277 (21.39%) Citrix
3 174 (13.44%) VMware
4 157 (12.12%) Apple
5 155 (11.97%) Cisco
6 86 (6.64%) Bloomberg
7 84 (6.49%) Reuters
8 77 (5.95%) HP
9 73 (5.64%) Avaya
10 41 (3.17%) Dell
11 38 (2.93%) Symantec
12 31 (2.39%) ServiceNow
13 28 (2.16%) Lotus
14 24 (1.85%) Remedy
15 23 (1.78%) LANDesk
16 20 (1.54%) Adobe
16 20 (1.54%) Wyse
17 18 (1.39%) Mitel
18 15 (1.16%) Oracle
18 15 (1.16%) McAfee
London
Joseph Harry Ltd
Salary: £45000 - £60000 per annum + Bonus + 10% Pension
Posted: 12 hours ago
Hampshire
Redrock Consulting Ltd
Salary: £30000 - £37000 per annum + Car Allowance
Posted: 2 days ago
South West London
PAW Associates
Salary: Unspecified Market Rate + Benefits + Exceptional Bonus
Posted: 2 days ago
Worcester, Worcestershire
Greywood Associates Limited
Salary: £20000 - £28000 per annum + Benefits
Posted: 2 days ago
East Midlands
EMBS- People Transfer
Salary: 25-30k (Dependent on experience) + Benefits + Overtime (if required)
Posted: 2 days ago
West London
CPS Group UK
Salary: £23000 - £25000 per annum + Excellent Benefits Package
Posted: 2 days ago
City, London
Senitor Associates
Salary: £24000 - £30000 per annum + Training
Posted: 3 days ago
Chelmsford, Essex
Clearwater People Solutions
Salary: £18000 - £22000 Per Annum
Posted: 3 days ago
London
Information Technology Services
Salary: £30k - 35k per year
Posted: 4 days ago
West London
Kelway Ltd
Salary: £23,000 per annum
Posted: 4 days ago
London
Ashdown IT
Salary: £25000 per annum + 24 days annual leave
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £28000 per annum + Bonus + Benefits
Posted: 4 days ago
Bedfordshire
Cooper Lomaz Recruitment Ltd
Salary: £20k - 35k per year
Posted: 5 days ago
Leeds, West Yorkshire
Hotfoot Recruitment
Salary: £20,000 per annum c£20,000 + 10% Bonus + Bens
Posted: 5 days ago
South West London
Araya Partners Ltd
Salary: From £40,000 to £55,000 per annum Salary is approx 40-55k base + bonus
Posted: 5 days ago
Liverpool, Merseyside
RecruitmentRevolution.com Limited
Salary: From £17,000 to £21,000 per annum
Posted: 5 days ago
Slough, Berkshire
Coal IT Services
Salary: From £25,000 to £30,000 per annum Bonus + Package
Posted: 6 days ago
Hertfordshire
Ashdown IT
Salary: £30000 - £35000 per annum
Posted: 6 days ago
Teddington, Middlesex
Think IT Recruitment
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 days ago
London
Information Technology Services
Salary: £25k - 31k per year + Great benefits
Posted: 6 days ago