The table below looks at the statistics for the Desktop Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Desktop Support
Rank 431 442 511
Rank change year-on-year
+11 +69
Permanent jobs requiring a Desktop Support 604 620 432
As % of all permanent IT jobs located in the UK 0.55% 0.54% 0.41%
As % of the Job Titles category 0.58% 0.57% 0.43%
Number of salaries quoted 522 504 366
Average salary £28,000 £29,000 £27,500
Average salary % change year-on-year
-3.44% +5.45%
90% offered a salary of more than £22,500 £22,000 £20,000
10% offered a salary of more than £40,000 £43,000 £40,000
UK excluding London average salary £26,500 £25,000 £24,000
% change year-on-year
+6.00% +4.16%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104280 108595 100152
As % of all permanent IT jobs located in the UK 94.20% 94.52% 94.28%
Number of salaries quoted 86823 87800 83027
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Desktop Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support within the UK.

Desktop Support Salary Trend in the UK

Desktop Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support over the 3 months to 31 August 2015 within the UK.

Desktop Support Salary Histogram in the UK

Desktop Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the UK over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +12 577 £28,000 -0.88% 62
London +6 318 £31,500 -3.07% 32
South East +20 148 £26,500 +6.00% 11
City of London +14 84 £30,000 -6.25% 11
Surrey +25 55 £26,500 +6.00% 2
East of England +17 40 £27,500 -12.69% 7
Kent +12 22 £28,000 +30.23% 2
West Midlands -18 21 £27,500 +1.85% 3
North West +10 18 £23,400 -9.12% 5
Berkshire -16 17 £26,000 +2.97% 4
Scotland -6 16 £26,000 -25.71% 1
Hampshire +15 15 £27,000 +11.34% 1
Oxfordshire +6 15 £26,750 +9.18% 1
Essex -2 15 £25,250 -21.09% 2
South West -2 14 £23,250 +2.19% 1
Reigate - 14 £26,500 -
Guildford +6 13 £27,000 +35.00%
West Sussex -5 12 £26,750 +7.00% 1
Buckinghamshire -11 12 £25,750 +28.75%
Cambridgeshire +13 11 £32,000 - 2
Yorkshire -1 10 £24,845 +8.02%
Stirling - 10 £28,000 -
Cambridge +15 9 £34,000 - 1
Milton Keynes -8 9 £25,000 -4.76%
Basingstoke +33 8 £25,000 +25.00%
Manchester +4 8 £25,000 +14.94% 4
Coventry -3 8 £31,500 +26.00% 2
East Midlands -10 8 £22,500 - 2
Oxford -4 7 £40,000 +63.26%
Reading -9 7 £26,500 -11.66% 1

Desktop Support
Top 30 Related IT Skills

For the 6 months to 31 August 2015, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 1014 (83.11%) Windows
2 677 (55.49%) Active Directory
3 641 (52.54%) Microsoft
4 624 (51.15%) Windows 7
5 444 (36.39%) MS Office
6 369 (30.25%) MS Excel
7 348 (28.52%) ITIL
8 281 (23.03%) Finance
9 256 (20.98%) Citrix
10 237 (19.43%) Microsoft Certification
11 233 (19.10%) Windows 8
12 222 (18.20%) Blackberry
13 213 (17.46%) MS Exchange
14 211 (17.30%) Windows XP
15 209 (17.13%) Windows Server 2008
16 190 (15.57%) VMware
17 189 (15.49%) SCCM
18 175 (14.34%) DHCP
19 163 (13.36%) DNS
20 155 (12.70%) TCP/IP
21 145 (11.89%) MCP
22 141 (11.56%) MCSE
23 138 (11.31%) SLA
24 131 (10.74%) LAN
25 129 (10.57%) Windows Server 2003
26 127 (10.41%) Analytical Skills
27 123 (10.08%) Windows Server 2012
28 119 (9.75%) WAN
29 118 (9.67%) VMware Infrastructure
30 108 (8.85%) VPN

Desktop Support
Top Related IT Skills by Category

For the 6 months to 31 August 2015, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 213 (17.46%) MS Exchange
2 85 (6.97%) Exchange Server 2010
3 81 (6.64%) SharePoint
4 67 (5.49%) Blackberry Enterprise Server
5 55 (4.51%) Lync
6 43 (3.52%) Exchange Server 2007
7 30 (2.46%) Exchange Server 2013
8 22 (1.80%) IBM Notes
9 18 (1.48%) Exchange Server 2003
10 14 (1.15%) WorkSite
11 7 (0.57%) IIS
12 5 (0.41%) SharePoint 2010
13 4 (0.33%) Apache
14 3 (0.25%) SharePoint 2013
14 3 (0.25%) CMS
15 2 (0.16%) Confluence
16 1 (0.082%) GroupWise
16 1 (0.082%) LiveLink
16 1 (0.082%) WordPress
16 1 (0.082%) Umbraco
Applications
1 444 (36.39%) MS Office
2 369 (30.25%) MS Excel
3 32 (2.62%) MS PowerPoint
4 7 (0.57%) Adobe Creative Suite
4 7 (0.57%) MS Visio
5 4 (0.33%) AutoCAD
6 3 (0.25%) Acrobat
6 3 (0.25%) Spreadsheet
7 2 (0.16%) SketchUp
7 2 (0.16%) Revit
7 2 (0.16%) MS Project
8 1 (0.082%) Adobe Illustrator
8 1 (0.082%) InDesign
8 1 (0.082%) Photoshop
8 1 (0.082%) Final Cut Pro
8 1 (0.082%) MicroStation
Business Applications
1 13 (1.07%) Dynamics CRM
2 5 (0.41%) Remedy ITSM
3 2 (0.16%) Dynamics NAV
3 2 (0.16%) Academy Housing
3 2 (0.16%) arcHouse
3 2 (0.16%) Orchard Housing
3 2 (0.16%) Aareon QL
3 2 (0.16%) OPENHousing
3 2 (0.16%) MIS ActiveH
3 2 (0.16%) Northgate Housing
4 1 (0.082%) Oracle Applications
4 1 (0.082%) assyst
4 1 (0.082%) ResourceLink
Cloud Services
1 68 (5.57%) Office 365
2 9 (0.74%) Google Apps
3 4 (0.33%) Amazon AWS
4 3 (0.25%) SaaS
5 2 (0.16%) Microsoft Azure
5 2 (0.16%) Google Drive
6 1 (0.082%) Mimecast
6 1 (0.082%) Dropbox
6 1 (0.082%) IaaS
6 1 (0.082%) Cloud Computing
6 1 (0.082%) PaaS
Communications & Networking
1 175 (14.34%) DHCP
2 163 (13.36%) DNS
3 155 (12.70%) TCP/IP
4 131 (10.74%) LAN
5 119 (9.75%) WAN
6 108 (8.85%) VPN
7 65 (5.33%) Firewall
8 61 (5.00%) Wireless
9 58 (4.75%) VoIP
10 36 (2.95%) Internet
11 18 (1.48%) Cisco IOS
11 18 (1.48%) VLAN
11 18 (1.48%) Wi-Fi
12 16 (1.31%) Intranet
13 15 (1.23%) Ethernet
13 15 (1.23%) IP Telephony
14 14 (1.15%) Network Security
15 13 (1.07%) SAN
15 13 (1.07%) WLAN
15 13 (1.07%) NAS
Database & Business Intelligence
1 42 (3.44%) SQL Server
2 7 (0.57%) MySQL
3 6 (0.49%) SQL Server 2005
3 6 (0.49%) SQL Server 2008
3 6 (0.49%) SQL Server 2012
4 3 (0.25%) Relational Database
4 3 (0.25%) RDBMS
5 2 (0.16%) DB2
5 2 (0.16%) Oracle Database
6 1 (0.082%) PostgreSQL
6 1 (0.082%) BusinessObjects
6 1 (0.082%) DTS
6 1 (0.082%) NoSQL
6 1 (0.082%) SQL Server Integration Services
Development Applications
1 23 (1.89%) JIRA
2 5 (0.41%) Visual Studio
3 3 (0.25%) Ant
4 1 (0.082%) MSI
4 1 (0.082%) AdminStudio
4 1 (0.082%) Hudson
General
1 281 (23.03%) Finance
2 79 (6.48%) Banking
3 59 (4.84%) Law
4 52 (4.26%) Legal
5 43 (3.52%) Front Office
6 41 (3.36%) Financial Institution
7 39 (3.20%) Retail
8 34 (2.79%) Telecoms
9 31 (2.54%) Investment Banking
10 27 (2.21%) Back Office
11 22 (1.80%) Marketing
12 18 (1.48%) Games
13 13 (1.07%) Advertising
14 9 (0.74%) Manufacturing
15 8 (0.66%) Mandarin Language
16 4 (0.33%) Publishing
17 3 (0.25%) French Language
18 2 (0.16%) Electronics
19 1 (0.082%) Pharmaceutical
19 1 (0.082%) Multimedia
Libraries, Frameworks & Software Standards
1 11 (0.90%) COM
1 11 (0.90%) Application Packaging
2 9 (0.74%) .NET
3 4 (0.33%) Software Packaging
3 4 (0.33%) CSS
3 4 (0.33%) HTML
4 3 (0.25%) WSH
4 3 (0.25%) ASP.NET
4 3 (0.25%) LINQ
4 3 (0.25%) Silverlight
5 2 (0.16%) Ajax
5 2 (0.16%) FIX Protocol
5 2 (0.16%) jQuery
5 2 (0.16%) Classic ASP
5 2 (0.16%) Web Services
5 2 (0.16%) XML
6 1 (0.082%) SAP Basis
Miscellaneous
1 222 (18.20%) Blackberry
2 127 (10.41%) Analytical Skills
3 70 (5.74%) Video Conferencing
4 61 (5.00%) Hedge funds
5 58 (4.75%) iPhone
6 36 (2.95%) Computer Science
7 31 (2.54%) iPad
8 27 (2.21%) Mathematics
9 17 (1.39%) Thin Client
9 17 (1.39%) Management Information System
9 17 (1.39%) Fat Client
10 14 (1.15%) Data Centre
11 11 (0.90%) Mobile Computing
12 10 (0.82%) Enterprise Software
12 10 (0.82%) BYOD
13 9 (0.74%) Smartphone
14 7 (0.57%) Replication
14 7 (0.57%) Online Games
14 7 (0.57%) Life Science
14 7 (0.57%) PDA
Operating Systems
1 1014 (83.11%) Windows
2 624 (51.15%) Windows 7
3 233 (19.10%) Windows 8
4 211 (17.30%) Windows XP
5 209 (17.13%) Windows Server 2008
6 129 (10.57%) Windows Server 2003
7 123 (10.08%) Windows Server 2012
8 90 (7.38%) Android
9 73 (5.98%) Linux
10 61 (5.00%) Mac OS X
11 48 (3.93%) Windows Vista
11 48 (3.93%) Apple iOS
12 30 (2.46%) UNIX
13 29 (2.38%) Mac OS
14 10 (0.82%) Windows Mobile
14 10 (0.82%) Windows 2000 Server
14 10 (0.82%) Windows 2000
14 10 (0.82%) Windows Phone
15 6 (0.49%) Windows NT
16 3 (0.25%) CentOS
Processes & Methodologies
1 348 (28.52%) ITIL
2 82 (6.72%) Service Delivery
3 61 (5.00%) Incident Management
4 52 (4.26%) Asset Management
5 48 (3.93%) Service Management
6 38 (3.11%) Time Management
7 36 (2.95%) Mentoring
8 34 (2.79%) Problem Management
9 31 (2.54%) Project Management
10 30 (2.46%) Software Deployment
11 28 (2.30%) ITSM
12 27 (2.21%) ITIL V3
13 26 (2.13%) Change Management
14 25 (2.05%) Business Continuity
14 25 (2.05%) CRM
15 22 (1.80%) Investment Management
16 20 (1.64%) Mobile Device Management
16 20 (1.64%) Line Management
17 19 (1.56%) Disaster Recovery
18 18 (1.48%) Continuous Improvement
Programming Languages
1 73 (5.98%) SQL
2 44 (3.61%) PowerShell
3 11 (0.90%) VBScript
3 11 (0.90%) C
4 9 (0.74%) VB
5 8 (0.66%) JavaScript
6 7 (0.57%) C#
7 2 (0.16%) Bash Shell
7 2 (0.16%) Java
7 2 (0.16%) Perl
8 1 (0.082%) Python
8 1 (0.082%) VB.NET
8 1 (0.082%) PHP
8 1 (0.082%) T-SQL
Qualifications
1 237 (19.43%) Microsoft Certification
2 145 (11.89%) MCP
3 141 (11.56%) MCSE
4 106 (8.69%) Degree
5 62 (5.08%) MCSA
6 60 (4.92%) MCITP
7 44 (3.61%) Cisco Certification
7 44 (3.61%) CCNA
8 37 (3.03%) A+ Certification
9 30 (2.46%) ITIL Certification
10 19 (1.56%) Security Cleared
11 18 (1.48%) MCDST
12 15 (1.23%) MCTS
13 13 (1.07%) SC Cleared
14 12 (0.98%) MOS
15 8 (0.66%) ITIL Foundation Certificate
16 7 (0.57%) CCNP
17 4 (0.33%) ACSP
17 4 (0.33%) Network+ Certification
18 3 (0.25%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 138 (11.31%) SLA
2 5 (0.41%) ISO/IEC 27001
3 3 (0.25%) QA
4 1 (0.082%) 21 CFR Part 11
4 1 (0.082%) COBIT
System Software
1 677 (55.49%) Active Directory
2 118 (9.67%) VMware Infrastructure
3 83 (6.80%) XenApp
4 53 (4.34%) Hyper-V
5 44 (3.61%) XenDesktop
6 30 (2.46%) Citrix Presentation Server
7 24 (1.97%) vSphere
8 17 (1.39%) Xen
9 13 (1.07%) Terminal Services
10 11 (0.90%) Terminal Server
11 9 (0.74%) VMware ESXi
12 8 (0.66%) VMware ESX
12 8 (0.66%) VMware Workstation
13 7 (0.57%) Microsoft App-V
14 5 (0.41%) BitLocker
15 3 (0.25%) VMware Server
16 2 (0.16%) Microsoft Virtual Server
16 2 (0.16%) vCloud
17 1 (0.082%) XenServer
17 1 (0.082%) qmail
Systems Management
1 189 (15.49%) SCCM
2 18 (1.48%) Norton AntiVirus
3 13 (1.07%) WSUS
4 12 (0.98%) McAfee ePO
4 12 (0.98%) DameWare
5 11 (0.90%) Backup Exec
6 7 (0.57%) AirWatch
6 7 (0.57%) SCOM
7 5 (0.41%) Systems Management Server (SMS)
8 4 (0.33%) Nagios
8 4 (0.33%) MAILsweeper
8 4 (0.33%) Casper Suite
8 4 (0.33%) Symantec Endpoint Protection
9 3 (0.25%) NetBackup
10 2 (0.16%) HP Data Protector
11 1 (0.082%) SCSM
11 1 (0.082%) AppDNA
11 1 (0.082%) Cisco IPCC
11 1 (0.082%) ARCserve
11 1 (0.082%) Tivoli
Vendors
1 641 (52.54%) Microsoft
2 256 (20.98%) Citrix
3 190 (15.57%) VMware
4 102 (8.36%) Apple
5 87 (7.13%) HP
6 84 (6.89%) Cisco
7 69 (5.66%) Bloomberg
8 52 (4.26%) Reuters
9 48 (3.93%) Dell
10 47 (3.85%) Avaya
11 38 (3.11%) Remedy
12 37 (3.03%) Symantec
13 36 (2.95%) ServiceNow
14 26 (2.13%) AppSense
15 25 (2.05%) McAfee
16 22 (1.80%) Lotus
17 21 (1.72%) Atlassian
18 20 (1.64%) Altiris
19 18 (1.48%) Adobe
20 13 (1.07%) Wyse
Coventry, West Midlands (County)
Directions On-line Ltd
Salary: From £22,000 to £25,000 per annum
Posted: 7 hours ago
Coventry, West Midlands (County)
ARC IT Recruitment Ltd
Salary: £28000 - £35000 Per Annum
Posted: 2 days ago
Berkshire
Ashdown IT
Salary: £22000 - £25000 per annum
Posted: 2 days ago
London
Skye Group
Salary: From £28,000 to £30,000 per annum with company benefits
Posted: 2 days ago
City, London
Global Technology Solutions Ltd
Salary: £24000 - £26000 per annum
Posted: 2 days ago
City, London
Polar Recruitment
Salary: £32000 - £42000 per annum + benefits
Posted: 2 days ago
City, London
Polar Recruitment
Salary: £28000 - £32000 per annum + benefits
Posted: 2 days ago
Spalding, Lincolnshire
The One Group
Salary: £30k - 45k per year
Posted: 2 days ago
London
Premier IT
Salary: £25000 - £28000 per annum
Posted: 3 days ago
West Sussex
Marcus Donald People
Salary: £20000 - £22000 per annum
Posted: 3 days ago
West London
JWResource
Salary: From £25,000 to £30,000 per annum plus benefits
Posted: 3 days ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £33000.00 per annum
Posted: 3 days ago
Norfolk
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £28000.00 per annum
Posted: 3 days ago
Tunbridge Wells, Kent
Circle Recruitment
Salary: £25000 - £30000 per annum + Pension, Bonus, Gym
Posted: 4 days ago
Wembley, Middlesex
CV Screen Ltd
Salary: £28k - 32k per year + benefits
Posted: 4 days ago
City, London
Sanderson
Salary: £30000.00 - £35000.00 per annum
Posted: 4 days ago
Bromley, Kent
Evolution Recruitment Solutions
Salary: 20000 - 25000 with excellent benefits
Posted: 4 days ago
City, London
Hays Finance Technology
Salary: £35000.00 - £45000.00 per annum
Posted: 4 days ago
Brentwood, Essex
Westbourne Partners
Salary: From £20,000 to £25,000 per annum
Posted: 4 days ago
City, London
Ashdown IT
Salary: £36000 per annum + pension, bonus, gym, healthcare
Posted: 5 days ago