The table below looks at the statistics for the Desktop Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Desktop Support
Rank 426 400 443
Rank change year-on-year
-26 +43
Permanent jobs requiring a Desktop Support 651 759 665
As % of all permanent IT jobs located in the UK 0.65% 0.72% 0.63%
As % of the Job Titles category 0.68% 0.75% 0.65%
Number of salaries quoted 568 632 565
Average salary £27,500 £28,500 £27,500
Average salary % change year-on-year
-3.50% +3.63%
90% offered a salary of more than £22,000 £21,500 £22,000
10% offered a salary of more than £37,500 £40,750 £45,000
UK excluding London average salary £26,500 £26,000 £25,000
% change year-on-year
+1.92% +4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
96369 101236 101631
As % of all permanent IT jobs located in the UK 96.12% 96.45% 96.28%
Number of salaries quoted 80844 83884 81689
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Desktop Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support within the UK.

Desktop Support Salary Trend in the UK

Desktop Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support over the 3 months to 13 February 2016 within the UK.

Desktop Support Salary Histogram in the UK

Desktop Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the UK over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -50 599 £27,500 -3.50% 84
London -26 336 £31,500 +5.00% 40
South East 0 124 £26,500 -5.01% 14
City of London +16 66 £35,000 - 15
Surrey +18 37 £26,583 +0.31% 3
East of England +2 33 £27,750 +6.73% 6
North West +26 29 £23,500 - 6
Hampshire +21 29 £26,500 -3.63% 3
South West -8 24 £26,500 +10.41% 5
Yorkshire -16 21 £24,250 -6.73% 3
Manchester +19 19 £23,500 +1.07% 4
Berkshire -14 19 £29,000 -7.93% 2
Hertfordshire +12 18 £31,500 +16.75% 2
Kent +6 16 £24,792 -17.36% 1
West Yorkshire -19 16 £24,250 -19.16% 3
Andover - 16 £26,500 - 1
East Midlands -1 15 £30,318 +8.27% 3
West Midlands -38 15 £23,000 -8.00% 6
East Sussex +21 12 £18,500 - 1
Hastings - 11 £18,500 -
Essex +1 9 £28,000 +19.14% 1
Bradford -14 9 £24,250 -30.71% 1
Scotland -3 8 £37,500 +36.36% 3
Birmingham -13 8 £30,000 +33.33% 1
Gloucestershire +10 7 £26,500 -7.01%
Hemel Hempstead +3 7 £31,500 +16.75% 1
Buckinghamshire -5 7 £26,000 +36.84%
Derbyshire - 7 £32,909 - 1
Derby - 7 £32,909 - 1
Cheshire +32 6 £19,000 -5.00% 2

Desktop Support
Top 30 Related IT Skills

For the 6 months to 13 February 2016, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 1084 (82.25%) Windows
2 749 (56.83%) Microsoft
3 723 (54.86%) Active Directory
4 561 (42.56%) Windows 7
5 467 (35.43%) MS Office
6 343 (26.02%) MS Excel
7 338 (25.64%) ITIL
8 333 (25.27%) Windows Server
9 331 (25.11%) Citrix
10 311 (23.60%) Finance
11 265 (20.11%) Windows 8
12 264 (20.03%) VMware
13 245 (18.59%) MS Exchange
14 236 (17.91%) SCCM
15 222 (16.84%) Windows Server 2008
16 204 (15.48%) Microsoft Certification
17 197 (14.95%) Windows XP
18 194 (14.72%) Blackberry
19 189 (14.34%) VMware Infrastructure
20 175 (13.28%) TCP/IP
21 170 (12.90%) Windows Server 2012
22 166 (12.59%) SLA
23 159 (12.06%) DNS
24 158 (11.99%) Android
25 152 (11.53%) Office 365
26 141 (10.70%) Apple
27 134 (10.17%) DHCP
28 131 (9.94%) Cisco
29 126 (9.56%) Degree
30 118 (8.95%) Windows Server 2003

Desktop Support
Top Related IT Skills by Category

For the 6 months to 13 February 2016, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 245 (18.59%) MS Exchange
2 92 (6.98%) SharePoint
3 88 (6.68%) Exchange Server 2010
4 69 (5.24%) Skype for Business
5 57 (4.32%) Exchange Server 2007
6 54 (4.10%) Blackberry Enterprise Server
7 41 (3.11%) Exchange Server 2013
8 30 (2.28%) Exchange Server 2003
9 28 (2.12%) IIS
10 10 (0.76%) IBM Notes
11 3 (0.23%) CMS
12 2 (0.15%) Apache
12 2 (0.15%) Confluence
12 2 (0.15%) SharePoint 2010
12 2 (0.15%) SharePoint Server
12 2 (0.15%) WordPress
13 1 (0.076%) JBoss
13 1 (0.076%) Kentico
13 1 (0.076%) Node.js
13 1 (0.076%) Tomcat
Applications
1 467 (35.43%) MS Office
2 343 (26.02%) MS Excel
3 40 (3.03%) MS PowerPoint
4 10 (0.76%) Adobe Creative Suite
5 8 (0.61%) MS Visio
6 2 (0.15%) 3ds Max
6 2 (0.15%) Maya
6 2 (0.15%) QuarkXPress
6 2 (0.15%) Spreadsheet
7 1 (0.076%) Acrobat
7 1 (0.076%) MS Project
7 1 (0.076%) Photoshop
Business Applications
1 16 (1.21%) Dynamics CRM
2 5 (0.38%) Remedy ITSM
2 5 (0.38%) SAP Oil and Gas
3 3 (0.23%) Eikon
4 2 (0.15%) Sage 200
5 1 (0.076%) Dynamics GP
5 1 (0.076%) Dynamics NAV
5 1 (0.076%) Sage 50
5 1 (0.076%) SAP Business One
Cloud Services
1 152 (11.53%) Office 365
2 7 (0.53%) Amazon AWS
2 7 (0.53%) Google Apps
3 4 (0.30%) SaaS
4 3 (0.23%) Microsoft Azure
5 2 (0.15%) Adobe Creative Cloud
5 2 (0.15%) Dropbox
6 1 (0.076%) Cloud Computing
6 1 (0.076%) Google Analytics
6 1 (0.076%) Google Drive
Communications & Networking
1 175 (13.28%) TCP/IP
2 159 (12.06%) DNS
3 134 (10.17%) DHCP
4 111 (8.42%) VPN
5 109 (8.27%) LAN
6 91 (6.90%) WAN
7 81 (6.15%) Firewall
8 68 (5.16%) Internet
9 54 (4.10%) VoIP
10 38 (2.88%) Skype
11 35 (2.66%) Remote Desktop
12 33 (2.50%) Wi-Fi
13 32 (2.43%) SAN
14 27 (2.05%) Wireless
15 19 (1.44%) VLAN
16 17 (1.29%) IP Telephony
17 12 (0.91%) SMTP
18 11 (0.83%) NAS
19 8 (0.61%) HTTPS
20 7 (0.53%) Unified Communications
Database & Business Intelligence
1 53 (4.02%) SQL Server
2 10 (0.76%) SQL Server 2008
3 5 (0.38%) SQL Server 2012
4 2 (0.15%) MySQL
4 2 (0.15%) SQL Server 2005
5 1 (0.076%) Crystal Reports
5 1 (0.076%) DB2
5 1 (0.076%) MongoDB
5 1 (0.076%) MS Access
5 1 (0.076%) NoSQL
5 1 (0.076%) Oracle Database
5 1 (0.076%) SQL Server 2000
5 1 (0.076%) SQL Server Reporting Services
Development Applications
1 23 (1.75%) JIRA
2 6 (0.46%) Visual Studio
3 2 (0.15%) AdminStudio
3 2 (0.15%) InstallShield
3 2 (0.15%) Selenium
3 2 (0.15%) Wise Package Studio
4 1 (0.076%) ProC
General
1 311 (23.60%) Finance
2 79 (5.99%) Banking
3 42 (3.19%) Telecoms
4 39 (2.96%) Legal
5 28 (2.12%) Law
6 23 (1.75%) Retail
7 21 (1.59%) Front Office
7 21 (1.59%) Investment Banking
8 20 (1.52%) Financial Institution
9 18 (1.37%) Marketing
10 14 (1.06%) Advertising
11 12 (0.91%) Back Office
12 11 (0.83%) Games
13 10 (0.76%) Manufacturing
14 8 (0.61%) Local Government
15 7 (0.53%) Billing
16 6 (0.46%) Electronics
17 4 (0.30%) Publishing
18 2 (0.15%) Aerospace
18 2 (0.15%) Automotive
Libraries, Frameworks & Software Standards
1 12 (0.91%) XMPP
2 11 (0.83%) .NET
3 7 (0.53%) HTML
4 5 (0.38%) Software Packaging
4 5 (0.38%) XML
5 4 (0.30%) Silverlight
5 4 (0.30%) X-Windows
6 3 (0.23%) COM
6 3 (0.23%) CSS
6 3 (0.23%) Web Services
7 2 (0.15%) CGI
8 1 (0.076%) Classic ASP
8 1 (0.076%) EDI
Miscellaneous
1 194 (14.72%) Blackberry
2 107 (8.12%) Driving Licence
3 92 (6.98%) Analytical Skills
4 79 (5.99%) iPhone
5 59 (4.48%) Video Conferencing
6 43 (3.26%) Computer Science
7 39 (2.96%) Hedge funds
8 35 (2.66%) iPad
9 31 (2.35%) Fat Client
9 31 (2.35%) Thin Client
10 28 (2.12%) Management Information System
11 26 (1.97%) Client/Server
12 25 (1.90%) Mathematics
13 17 (1.29%) Smartphone
14 16 (1.21%) Data Centre
15 11 (0.83%) Handset
15 11 (0.83%) Mobile Computing
16 9 (0.68%) User Experience
17 6 (0.46%) EPoS
17 6 (0.46%) Fintech
Operating Systems
1 1084 (82.25%) Windows
2 561 (42.56%) Windows 7
3 333 (25.27%) Windows Server
4 265 (20.11%) Windows 8
5 222 (16.84%) Windows Server 2008
6 197 (14.95%) Windows XP
7 170 (12.90%) Windows Server 2012
8 158 (11.99%) Android
9 118 (8.95%) Windows Server 2003
10 112 (8.50%) Mac OS X
11 88 (6.68%) Apple iOS
12 65 (4.93%) Windows 10
13 59 (4.48%) Linux
14 43 (3.26%) Windows Vista
15 32 (2.43%) Mac OS
16 12 (0.91%) Unix
17 11 (0.83%) Windows Mobile
18 4 (0.30%) Mac OS X Server
18 4 (0.30%) Windows Phone
19 3 (0.23%) Windows 2000 Server
Processes & Methodologies
1 338 (25.64%) ITIL
2 67 (5.08%) Incident Management
2 67 (5.08%) Service Delivery
3 64 (4.86%) Mentoring
4 51 (3.87%) Patch Management
5 49 (3.72%) Asset Management
6 45 (3.41%) Service Management
6 45 (3.41%) Time Management
7 40 (3.03%) ITSM
8 35 (2.66%) Problem Management
9 26 (1.97%) ITIL V3
10 23 (1.75%) CRM
10 23 (1.75%) Migration
11 21 (1.59%) Line Management
11 21 (1.59%) Root Cause Analysis
12 19 (1.44%) Wealth Management
13 18 (1.37%) Investment Management
14 17 (1.29%) Continuous Improvement
15 16 (1.21%) Application Packaging
15 16 (1.21%) Change Management
Programming Languages
1 75 (5.69%) SQL
2 59 (4.48%) PowerShell
3 15 (1.14%) C
4 11 (0.83%) VBScript
5 9 (0.68%) Perl
6 7 (0.53%) VB.NET
7 6 (0.46%) T-SQL
8 5 (0.38%) C#
8 5 (0.38%) Shell Script
9 4 (0.30%) Bash Shell
9 4 (0.30%) JavaScript
10 3 (0.23%) Java
10 3 (0.23%) PHP
10 3 (0.23%) Python
10 3 (0.23%) VBA
11 2 (0.15%) VB
12 1 (0.076%) Google Apps Script
Qualifications
1 204 (15.48%) Microsoft Certification
2 126 (9.56%) Degree
3 92 (6.98%) MCP
3 92 (6.98%) MCSE
4 68 (5.16%) MCSA
5 39 (2.96%) Security Cleared
6 37 (2.81%) ITIL Certification
6 37 (2.81%) SC Cleared
7 28 (2.12%) CCNA
7 28 (2.12%) Cisco Certification
8 27 (2.05%) MCDST
9 25 (1.90%) MCITP
10 15 (1.14%) A+ Certification
11 13 (0.99%) ITIL Foundation Certificate
12 12 (0.91%) VMware Certified Professional (VCP)
13 9 (0.68%) Citrix Certification
13 9 (0.68%) MCTS
14 4 (0.30%) HND
14 4 (0.30%) MOS
15 3 (0.23%) DBS Check
Quality Assurance & Compliance
1 166 (12.59%) SLA
2 9 (0.68%) ISO/IEC 27001
3 6 (0.46%) ISO/IEC 20000
4 3 (0.23%) QA
5 1 (0.076%) COBIT
System Software
1 723 (54.86%) Active Directory
2 189 (14.34%) VMware Infrastructure
3 91 (6.90%) XenApp
4 57 (4.32%) Hyper-V
5 42 (3.19%) XenDesktop
6 30 (2.28%) vSphere
7 21 (1.59%) VMware ESX
8 15 (1.14%) Xen
9 14 (1.06%) Terminal Services
10 10 (0.76%) Firmware
11 7 (0.53%) BitLocker
12 6 (0.46%) Citrix Presentation Server
12 6 (0.46%) VMware ESXi
13 5 (0.38%) Terminal Server
13 5 (0.38%) VMware Workstation
13 5 (0.38%) XenServer
14 4 (0.30%) VMware Server
15 3 (0.23%) Microsoft App-V
16 2 (0.15%) Microsoft Virtual Server
16 2 (0.15%) VirtualBox
Systems Management
1 236 (17.91%) SCCM
2 19 (1.44%) SCOM
2 19 (1.44%) WSUS
3 15 (1.14%) Backup Exec
4 14 (1.06%) Systems Management Server (SMS)
5 10 (0.76%) Norton AntiVirus
6 9 (0.68%) DameWare
7 5 (0.38%) Cisco CUCM
7 5 (0.38%) OpenView
8 4 (0.30%) SCOrch
8 4 (0.30%) ZENworks
9 3 (0.23%) AirWatch
9 3 (0.23%) Business Desktop Deployment
9 3 (0.23%) Casper Suite
10 2 (0.15%) SCSM
10 2 (0.15%) SCVMM
10 2 (0.15%) Symantec Endpoint Protection
11 1 (0.076%) AppDNA
11 1 (0.076%) HP SIM
11 1 (0.076%) Plesk
Vendors
1 749 (56.83%) Microsoft
2 331 (25.11%) Citrix
3 264 (20.03%) VMware
4 141 (10.70%) Apple
5 131 (9.94%) Cisco
6 107 (8.12%) HP
7 78 (5.92%) Bloomberg
8 62 (4.70%) Dell
9 42 (3.19%) Reuters
10 41 (3.11%) Avaya
11 31 (2.35%) Symantec
12 29 (2.20%) Adobe
13 26 (1.97%) LANDesk
13 26 (1.97%) Wyse
14 23 (1.75%) Altiris
15 22 (1.67%) Sophos
16 21 (1.59%) AppSense
16 21 (1.59%) Mitel
17 20 (1.52%) Polycom
18 17 (1.29%) Atlassian
Warwick, Warwickshire
Iress
Posted: 14 hours ago
City, London
Harrington Starr
Salary: £50000 - £57000 per annum
Posted: 16 hours ago
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 16 hours ago
City, London
Harrington Starr
Salary: £40000 - £44000 per annum
Posted: 16 hours ago
Manchester, Lancashire
eCom Recruitment
Salary: From £17,000 to £20,000 per annum Benefits
Posted: Yesterday
Northwood, Middlesex
Capita Resourcing - IT Resourcing
Salary: £24000 - £28000 per annum + Benefits
Posted: Yesterday
City, London
First Point
Salary: £50000.00 - £60000.00 per annum + Bonus + Benefits
Posted: 2 days ago
Derby
University of Derby
Salary: Up to £32,909 (Dependent on experience)
Posted: 2 days ago
Dartford, Kent
Senitor Associates
Salary: £23000 per annum
Posted: 2 days ago
Dudley, West Midlands (County)
Senitor Associates
Salary: £25000 - £30000 per annum + Great Benefits + Company
Posted: 2 days ago
Peterborough, Cambridgeshire
Coverbox Insure Ltd
Salary: From £24,000 to £26,000 per annum
Posted: 2 days ago
Langholm, Dumfriesshire
Latcom Ltd
Salary: From £20,500 to £20,500 per annum + Good Benefits
Posted: 2 days ago
Northampton, Northamptonshire
EMBS Ltd
Salary: £30k packge / £23k + 4.6k shift pay + 2.6k bonus + 25 holidays
Posted: 2 days ago
City, London
Energon People
Salary: £35000.00 per annum
Posted: 3 days ago
London
Harrington Starr
Salary: £47000 - £57000 per annum + bonus, benefits + training
Posted: 3 days ago
London
Harrington Starr
Salary: £40000 - £45000 per annum + bonus, benefits + training
Posted: 3 days ago
West London
RMS FinGroup Ltd
Salary: Up to £25,000 per annum
Posted: 3 days ago
Trowbridge, Wiltshire
Harvard Associates Ltd
Posted: 3 days ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £22000 - £26500 per annum + bonus, benefits
Posted: 3 days ago
Witney, Oxfordshire
MARS Technical Recruitment
Salary: From £18,000 to £21,000 per annum
Posted: 3 days ago
Farnborough, Hampshire
Polar Recruitment
Salary: £12000 - £14000 per annum + benefits
Posted: 3 days ago
Bristol, Avon
Polar Recruitment
Salary: £12000 - £14000 per annum + benefits
Posted: 3 days ago
City, London
Polar Recruitment
Salary: £16000 - £18000 per annum + benefits
Posted: 3 days ago
Slough, Berkshire
Networking People
Salary: £50000 - £55000 per annum + Benefits Package
Posted: 3 days ago
Burgess Hill, West Sussex
Polar Recruitment
Salary: £22000 - £25000 per annum + pension
Posted: 3 days ago
West Sussex
ARC IT Recruitment Ltd
Salary: £40000 Per Annum
Posted: 3 days ago
London
Burns Sheehan
Salary: £30000.00 - £45000.00 per annum
Posted: 3 days ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £17000 - £22000 per annum
Posted: 4 days ago
Manchester, Lancashire
Senitor Associates
Salary: £25000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £36000 - £45000 per annum + Bonus + Benefits
Posted: 4 days ago