Permanent IT Jobs Contract IT Jobs

The first part of the table below looks at the demand for the Desktop Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 22 March 2010 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all Job Titles currently tracked.

 Desktop Support
Location
3 months to
22 Mar 2010
Same period 2009Same period 2008
Rank345256257
Rank change year-on-year
Down-89Up+1
Matching permanent IT job ads3965901475
As % of all permanent IT jobs located in the UK0.458 %0.693 %0.725 %
As % of the Job Titles category0.491 %0.739 %0.768 %
Salaries quoted3285041250
Average salary£26,500£25,500£25,000
Average salary % change year-on-year
+3.920 %+2.000 %
90% of jobs offered a salary of more than£19,800£20,000£20,000
10% of jobs offered a salary of more than£37,900£32,500£35,000
UK excluding London average salary£23,000£22,500£23,500
% change year-on-year
+2.220 %-4.250 %
IT Job Market, Job Titles CategoryAll Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category
8061279798192141
As % of all permanent IT jobs located in the UK93.19 %93.74 %94.40 %
Salaries quoted6665865582156878
Average salary£41,500£38,500£40,000
Average salary % change year-on-year
+7.790 %-3.750 %
90% of jobs offered a salary of more than£25,000£25,000£25,000
10% of jobs offered a salary of more than£75,000£65,000£65,000
UK excluding London average salary£36,000£35,000£35,000
% change year-on-year
+2.850 %-

Desktop Support
Demand Trend

The chart provides the 3-month moving total beginning in 2004 of permanent IT jobs citing Desktop Support within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Demand Trend

Desktop Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support within the UK.

Desktop Support Salary Trend

Desktop Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Desktop Support over the 3 months to 22 March 2010 within the UK.

Desktop Support Salary Histogram

Desktop Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the UK over the 3 months to 22 March 2010. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
EnglandDown-93388£26,500+3.92 %
LondonDown-87216£28,000-
City of LondonDown-5370£28,000-6.66 %
South EastDown-5257£24,000+9.09 %
East MidlandsUp+3437£21,500-8.51 %
West MidlandsUp+2326£21,500-2.27 %
East of EnglandDown-2121£24,500+8.88 %
DerbyshireUp+2117£21,500-
DerbyUp+2815£21,500-
YorkshireDown-615£20,000-16.66 %
West YorkshireUp+1113£20,000-20.00 %
SurreyUp+713£19,500-15.21 %
Docklands, LondonUp+1312£34,000+47.82 %
HampshireUp+311£18,750-10.71 %
LeedsUp+1810£19,000-23.23 %
NottinghamUp+1610£21,000+5.00 %
NottinghamshireUp+1110£21,000+5.00 %
BuckinghamshireDown-2510£23,000+9.52 %
LeicestershireUp+209£36,500+40.38 %
West SussexUp+18£24,000+5.49 %
BerkshireDown-58£29,000+16.00 %
HertfordshireDown-58£23,500-16.07 %
ScotlandNo change07£24,000+9.09 %
South WestDown-177£21,000-8.69 %
MerseysideUp+156£25,000+13.63 %
Milton KeynesUp+16£23,000+2.22 %
OxfordshireDown-46£23,250+5.68 %
North WestDown-156£25,000+11.11 %
BirminghamUp+155£22,000-
GatwickUp+135£22,000+2.32 %

Desktop Support
Top 30 Related IT Skills

For the 6 months to 22 March 2010, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1600 (76.73 %)Windows
2382 (48.85 %)MS Office
3351 (44.88 %)Windows XP
4300 (38.36 %)Active Directory
5249 (31.84 %)Microsoft
6247 (31.59 %)MS Excel
7186 (23.79 %)Microsoft Certification
8183 (23.40 %)Windows Server 2003
9159 (20.33 %)Finance
10158 (20.20 %)Windows Vista
11148 (18.93 %)Banking
12138 (17.65 %)MS Exchange
13135 (17.26 %)Blackberry
14118 (15.09 %)TCP/IP
15115 (14.71 %)MCP
16113 (14.45 %)Windows 2000
17108 (13.81 %)Citrix
18107 (13.68 %)ITIL
1996 (12.28 %)MCSE
2090 (11.51 %)SLA
2184 (10.74 %)Cisco
2273 (9.335 %)Exchange Server 2003
2369 (8.824 %)Lotus
2466 (8.440 %)Lotus Notes
2466 (8.440 %)Windows Server 2008
2565 (8.312 %)PDA
2662 (7.928 %)Bloomberg
2760 (7.673 %)LAN
2858 (7.417 %)VPN
2957 (7.289 %)Exchange Server 2007

Desktop Support
Top Related IT Skills by Category

For the 6 months to 22 March 2010, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

IT Job Market, Application Development CategoryApplication Development
14 (0.512 %)HTML
14 (0.512 %).NET
22 (0.256 %)COM
22 (0.256 %)CSS
31 (0.128 %)XML
31 (0.128 %)Middleware
31 (0.128 %)Application Packaging
IT Job Market, Application Platforms CategoryApplication Platforms
1138 (17.65 %)MS Exchange
273 (9.335 %)Exchange Server 2003
366 (8.440 %)Lotus Notes
457 (7.289 %)Exchange Server 2007
526 (3.325 %)SharePoint
619 (2.430 %)Blackberry Enterprise Server
712 (1.535 %)Exchange Server 2000
712 (1.535 %)GroupWise
811 (1.407 %)IIS
95 (0.639 %)Lotus Domino
104 (0.512 %)SharePoint Server 2007
113 (0.384 %)Apache
122 (0.256 %)WorkSite
131 (0.128 %)Exchange Server 5.5
131 (0.128 %)Tomcat
IT Job Market, Applications CategoryApplications
1382 (48.85 %)MS Office
2247 (31.59 %)MS Excel
329 (3.708 %)MS PowerPoint
46 (0.767 %)MS Visio
55 (0.639 %)Acrobat
55 (0.639 %)Photoshop
62 (0.256 %)QuarkXPress
71 (0.128 %)Spreadsheet
IT Job Market, Business Applications CategoryBusiness Applications
18 (1.023 %)3000 Xtra
27 (0.895 %)InvestOne
34 (0.512 %)Microsoft CRM
42 (0.256 %)Global One
42 (0.256 %)Summit
42 (0.256 %)assyst
51 (0.128 %)RMDS
IT Job Market, Communications & Networking CategoryCommunications & Networking
1118 (15.09 %)TCP/IP
260 (7.673 %)LAN
358 (7.417 %)VPN
446 (5.882 %)WAN
544 (5.627 %)DNS
643 (5.499 %)Internet
727 (3.453 %)Firewall
826 (3.325 %)Wireless
826 (3.325 %)DHCP
921 (2.685 %)VoIP
1014 (1.790 %)ADSL
1112 (1.535 %)IP Telephony
129 (1.151 %)SAN
138 (1.023 %)Ethernet
145 (0.639 %)SSL
145 (0.639 %)Network Security
154 (0.512 %)TELNET
163 (0.384 %)PPTP
163 (0.384 %)Wi-Fi
163 (0.384 %)IPsec
IT Job Market, Database & Business Intelligence CategoryDatabase & Business Intelligence
129 (3.708 %)SQL Server
26 (0.767 %)MySQL
35 (0.639 %)SQL Server 2000
43 (0.384 %)SQL Server 2005
51 (0.128 %)Crystal Reports
51 (0.128 %)MS Access
IT Job Market, Development Applications CategoryDevelopment Applications
14 (0.512 %)Ant
21 (0.128 %)Visual Studio
21 (0.128 %)InstallShield
IT Job Market, General CategoryGeneral
1159 (20.33 %)Finance
2148 (18.93 %)Banking
349 (6.266 %)Investment Banking
438 (4.859 %)Law
537 (4.731 %)Back Office
630 (3.836 %)Telecoms
724 (3.069 %)Health
823 (2.941 %)Front Office
921 (2.685 %)Legal
1016 (2.046 %)Pensions
1115 (1.918 %)Insurance
1212 (1.535 %)Retail
1212 (1.535 %)Financial Institution
139 (1.151 %)Education
147 (0.895 %)Manufacturing
156 (0.767 %)Publishing
165 (0.639 %)Advertising
165 (0.639 %)Pharmaceutical
165 (0.639 %)Corporate Banking
165 (0.639 %)Marketing
IT Job Market, Miscellaneous CategoryMiscellaneous
1135 (17.26 %)Blackberry
265 (8.312 %)PDA
324 (3.069 %)Fixed Income
420 (2.558 %)Video Conferencing
515 (1.918 %)Fat Client
515 (1.918 %)Thin Client
68 (1.023 %)Foreign Exchange (FX)
68 (1.023 %)iPhone
76 (0.767 %)German Language
85 (0.639 %)Computer Science
94 (0.512 %)French Language
103 (0.384 %)Management Information System
103 (0.384 %)AS400
103 (0.384 %)Handset
103 (0.384 %)Smartphone
112 (0.256 %)EPoS
112 (0.256 %)Equities
121 (0.128 %)Biometrics
121 (0.128 %)Derivative
121 (0.128 %)Statistics
IT Job Market, Operating Systems CategoryOperating Systems
1600 (76.73 %)Windows
2351 (44.88 %)Windows XP
3183 (23.40 %)Windows Server 2003
4158 (20.20 %)Windows Vista
5113 (14.45 %)Windows 2000
666 (8.440 %)Windows Server 2008
747 (6.010 %)Windows 7
838 (4.859 %)Windows 2000 Server
918 (2.302 %)Windows NT
1016 (2.046 %)Linux
1016 (2.046 %)Mac OS X
1115 (1.918 %)UNIX
1212 (1.535 %)Windows CE
132 (0.256 %)Mac OS X Server
132 (0.256 %)Mac OS
141 (0.128 %)AIX
141 (0.128 %)Solaris
141 (0.128 %)NetWare
IT Job Market, Processes & Methodologies CategoryProcesses & Methodologies
1107 (13.68 %)ITIL
219 (2.430 %)User Acceptance Testing
317 (2.174 %)Asset Management
415 (1.918 %)Investment Management
512 (1.535 %)Incident Management
610 (1.279 %)Service Delivery
79 (1.151 %)Migration
88 (1.023 %)Disaster Recovery
88 (1.023 %)CRM
88 (1.023 %)Electronic Trading
97 (0.895 %)Service Management
106 (0.767 %)E-Commerce
115 (0.639 %)Document Management
124 (0.512 %)Web Design
124 (0.512 %)Project Management
124 (0.512 %)BCP
133 (0.384 %)Change Management
133 (0.384 %)Business Continuity
133 (0.384 %)Workflow
133 (0.384 %)System Testing
IT Job Market, Programming Languages CategoryProgramming Languages
135 (4.476 %)SQL
222 (2.813 %)C
310 (1.279 %)PowerShell
47 (0.895 %)Java
56 (0.767 %)VBScript
63 (0.384 %)VB
63 (0.384 %)VB.NET
71 (0.128 %)VBA
71 (0.128 %)Python
71 (0.128 %)Shell Script
71 (0.128 %)AppleScript
71 (0.128 %)JavaScript
71 (0.128 %)Perl
71 (0.128 %)PHP
71 (0.128 %)C#
IT Job Market, Qualifications CategoryQualifications
1186 (23.79 %)Microsoft Certification
2115 (14.71 %)MCP
396 (12.28 %)MCSE
454 (6.905 %)MCSA
538 (4.859 %)Degree
627 (3.453 %)MOS
716 (2.046 %)MCDST
811 (1.407 %)Cisco Certification
811 (1.407 %)CCNA
910 (1.279 %)ITIL Certification
105 (0.639 %)MCITP
105 (0.639 %)A+ Certification
105 (0.639 %)Security Cleared
114 (0.512 %)MCTS
123 (0.384 %)SC Cleared
131 (0.128 %)DV Cleared
131 (0.128 %)PMI Certification
131 (0.128 %)Network+ Certification
131 (0.128 %)ACDT
131 (0.128 %)ACPT
IT Job Market, Quality Assurance & Compliance CategoryQuality Assurance & Compliance
190 (11.51 %)SLA
21 (0.128 %)Sarbanes-Oxley
21 (0.128 %)ISO27001
IT Job Market, System Software CategorySystem Software
1300 (38.36 %)Active Directory
228 (3.581 %)VMware Infrastructure
311 (1.407 %)Terminal Services
45 (0.639 %)Citrix Presentation Server
54 (0.512 %)ISA Server
54 (0.512 %)VMware ESX
63 (0.384 %)XenApp
72 (0.256 %)MetaFrame
81 (0.128 %)Terminal Server
81 (0.128 %)Hyper-V
81 (0.128 %)VMware Workstation
81 (0.128 %)vSphere
IT Job Market, Systems Management CategorySystems Management
125 (3.197 %)Backup Exec
211 (1.407 %)Norton AntiVirus
37 (0.895 %)WSUS
45 (0.639 %)ServiceCenter
45 (0.639 %)DameWare
45 (0.639 %)Systems Management Server (SMS)
54 (0.512 %)SCCM
63 (0.384 %)NetBackup
72 (0.256 %)McAfee ePO
72 (0.256 %)ARCserve
72 (0.256 %)Cisco IPCC
72 (0.256 %)MSI
81 (0.128 %)ZENworks
81 (0.128 %)OpenView
81 (0.128 %)Legato
81 (0.128 %)Tivoli Storage Manager
81 (0.128 %)SCOM
81 (0.128 %)SolarWinds Orion
81 (0.128 %)Sysprep
IT Job Market, Vendors CategoryVendors
1249 (31.84 %)Microsoft
2108 (13.81 %)Citrix
384 (10.74 %)Cisco
469 (8.824 %)Lotus
562 (7.928 %)Bloomberg
650 (6.394 %)Reuters
749 (6.266 %)HP
843 (5.499 %)Remedy
934 (4.348 %)VMware
1023 (2.941 %)Apple
1121 (2.685 %)Dell
1220 (2.558 %)Symantec
1319 (2.430 %)Tradeweb
1418 (2.302 %)Avaya
1517 (2.174 %)McAfee
1614 (1.790 %)Adobe
1614 (1.790 %)Altiris
1712 (1.535 %)IBM
1811 (1.407 %)Oracle
199 (1.151 %)Sybase