The table below looks at the statistics for the Desktop Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Desktop Support
Rank 424 437 490
Rank change year-on-year
+13 +53
Permanent jobs requiring a Desktop Support 645 661 473
As % of all permanent IT jobs located in the UK 0.60% 0.55% 0.43%
As % of the Job Titles category 0.63% 0.58% 0.46%
Number of salaries quoted 576 574 385
Average salary £27,500 £27,500 £27,500
90% offered a salary of more than £22,000 £22,000 £20,000
10% offered a salary of more than £44,550 £40,000 £40,000
UK excluding London average salary £25,000 £25,000 £25,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
102195 114720 103098
As % of all permanent IT jobs located in the UK 94.56% 94.62% 94.63%
Number of salaries quoted 83974 94226 85780
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,954 £27,186 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Desktop Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support within the UK.

Desktop Support Salary Trend in the UK

Desktop Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support over the 3 months to 28 May 2015 within the UK.

Desktop Support Salary Histogram in the UK

Desktop Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the UK over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +29 631 £27,500 - 63
London +39 337 £32,500 +4.83% 24
South East +13 133 £25,000 - 15
City of London +53 83 £37,500 +13.63% 13
East of England +19 39 £26,000 -5.45% 4
West Midlands +30 38 £26,250 -9.48% 5
South West -6 38 £21,000 -8.49% 7
Surrey +44 32 £23,500 -6.93% 7
Berkshire -2 28 £27,250 -0.90% 3
Hampshire +4 27 £25,000 +19.04%
North West +11 25 £23,750 -3.06% 3
Basingstoke - 17 £25,000 -
Woking +32 16 £22,500 -19.64%
Manchester +16 15 £22,500 -13.46% 1
Wiltshire +10 15 £26,500 +6.00% 1
Gloucestershire +9 15 £21,000 -8.69% 5
Birmingham +4 15 £26,250 -2.77% 1
Oxfordshire +20 13 £40,000 +77.77% 3
Yorkshire 0 13 £23,500 -6.00% 3
Buckinghamshire -1 12 £26,500 +51.42% 1
Milton Keynes -13 11 £27,500 -
Oxford - 11 £40,000 - 1
Gloucester -6 10 £21,000 -8.69% 3
Swindon +4 9 - - 1
Essex +1 9 £25,000 - 1
Crawley -5 9 £24,000 -12.72%
Reading -10 9 £23,000 -20.68% 1
Hertfordshire -14 9 £26,000 -5.45% 1
West Sussex -15 9 £24,000 -4.00%
Slough +5 8 £28,250 +10.78%

Desktop Support
Top 30 Related IT Skills

For the 6 months to 28 May 2015, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 1115 (83.71%) Windows
2 816 (61.26%) Active Directory
3 713 (53.53%) Microsoft
4 708 (53.15%) Windows 7
5 500 (37.54%) MS Office
6 437 (32.81%) ITIL
7 371 (27.85%) MS Excel
8 349 (26.20%) Blackberry
9 337 (25.30%) Finance
10 273 (20.50%) Microsoft Certification
11 271 (20.35%) Windows XP
12 264 (19.82%) Citrix
13 261 (19.59%) MS Exchange
14 221 (16.59%) Windows 8
15 214 (16.07%) Windows Server 2008
16 182 (13.66%) MCP
17 176 (13.21%) TCP/IP
18 174 (13.06%) SCCM
19 165 (12.39%) VMware
20 160 (12.01%) MCSE
21 157 (11.79%) LAN
21 157 (11.79%) Windows Server 2003
22 150 (11.26%) Apple
23 144 (10.81%) DNS
24 142 (10.66%) WAN
25 141 (10.59%) VPN
26 140 (10.51%) Service Delivery
27 133 (9.98%) SLA
28 129 (9.68%) DHCP
28 129 (9.68%) Banking

Desktop Support
Top Related IT Skills by Category

For the 6 months to 28 May 2015, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 261 (19.59%) MS Exchange
2 125 (9.38%) Blackberry Enterprise Server
3 100 (7.51%) Exchange Server 2010
4 49 (3.68%) SharePoint
5 46 (3.45%) Exchange Server 2007
6 34 (2.55%) IBM Notes
6 34 (2.55%) Exchange Server 2013
7 33 (2.48%) Exchange Server 2003
8 28 (2.10%) Lync
9 17 (1.28%) WorkSite
10 9 (0.68%) IIS
11 6 (0.45%) SharePoint 2010
12 4 (0.30%) Apache
12 4 (0.30%) LiveLink
13 3 (0.23%) SharePoint 2013
14 2 (0.15%) GroupWise
14 2 (0.15%) Confluence
14 2 (0.15%) WordPress
15 1 (0.075%) Joomla!
15 1 (0.075%) Umbraco
Applications
1 500 (37.54%) MS Office
2 371 (27.85%) MS Excel
3 38 (2.85%) MS PowerPoint
4 13 (0.98%) Adobe Creative Suite
5 7 (0.53%) MS Visio
6 6 (0.45%) Acrobat
7 4 (0.30%) MS Project
8 3 (0.23%) SketchUp
8 3 (0.23%) Revit
8 3 (0.23%) AutoCAD
9 2 (0.15%) S-PLUS
10 1 (0.075%) Spreadsheet
10 1 (0.075%) Final Cut Pro
10 1 (0.075%) InDesign
Business Applications
1 8 (0.60%) Dynamics CRM
2 2 (0.15%) HiPortfolio
2 2 (0.15%) Remedy ITSM
2 2 (0.15%) Academy Housing
2 2 (0.15%) arcHouse
2 2 (0.15%) Orchard Housing
2 2 (0.15%) Aareon QL
2 2 (0.15%) OPENHousing
2 2 (0.15%) MIS ActiveH
2 2 (0.15%) Northgate Housing
3 1 (0.075%) Eikon
3 1 (0.075%) Front Arena
3 1 (0.075%) Dynamics NAV
3 1 (0.075%) SAP Oil and Gas
3 1 (0.075%) assyst
3 1 (0.075%) Oracle Applications
Cloud Services
1 58 (4.35%) Office 365
2 23 (1.73%) Google Apps
3 8 (0.60%) Amazon AWS
4 7 (0.53%) Microsoft Azure
5 3 (0.23%) SaaS
6 2 (0.15%) Cloud Computing
7 1 (0.075%) IaaS
7 1 (0.075%) Mimecast
7 1 (0.075%) Google Drive
7 1 (0.075%) PaaS
Communications & Networking
1 176 (13.21%) TCP/IP
2 157 (11.79%) LAN
3 144 (10.81%) DNS
4 142 (10.66%) WAN
5 141 (10.59%) VPN
6 129 (9.68%) DHCP
7 64 (4.80%) Firewall
8 58 (4.35%) Wireless
9 56 (4.20%) VoIP
10 32 (2.40%) IP Telephony
11 29 (2.18%) Internet
12 28 (2.10%) Wi-Fi
13 27 (2.03%) Network Security
14 22 (1.65%) PBX
15 16 (1.20%) Ethernet
16 14 (1.05%) ADSL
16 14 (1.05%) Cisco IOS
17 11 (0.83%) WLAN
18 10 (0.75%) Intranet
19 8 (0.60%) NAS
Database & Business Intelligence
1 39 (2.93%) SQL Server
2 11 (0.83%) SQL Server 2005
3 9 (0.68%) SQL Server 2008
4 4 (0.30%) RDBMS
4 4 (0.30%) Relational Database
5 2 (0.15%) DTS
5 2 (0.15%) MySQL
5 2 (0.15%) DB2
5 2 (0.15%) SQL Server Integration Services
6 1 (0.075%) Oracle Database
6 1 (0.075%) PostgreSQL
Development Applications
1 9 (0.68%) JIRA
2 8 (0.60%) Visual Studio
3 1 (0.075%) Ant
General
1 337 (25.30%) Finance
2 129 (9.68%) Banking
3 85 (6.38%) Law
4 78 (5.86%) Investment Banking
5 72 (5.41%) Front Office
6 68 (5.11%) Financial Institution
7 66 (4.95%) Legal
8 40 (3.00%) Telecoms
9 35 (2.63%) Retail
10 25 (1.88%) Marketing
11 22 (1.65%) Back Office
12 14 (1.05%) Advertising
13 10 (0.75%) Games
14 9 (0.68%) Publishing
15 8 (0.60%) Mandarin Language
16 7 (0.53%) French Language
17 5 (0.38%) Manufacturing
18 3 (0.23%) Electronics
19 2 (0.15%) German Language
19 2 (0.15%) Local Government
Libraries, Frameworks & Software Standards
1 12 (0.90%) COM
2 9 (0.68%) .NET
3 8 (0.60%) HTML
4 5 (0.38%) Application Packaging
4 5 (0.38%) LINQ
4 5 (0.38%) CSS
4 5 (0.38%) ASP.NET
5 4 (0.30%) XML
5 4 (0.30%) Classic ASP
5 4 (0.30%) jQuery
5 4 (0.30%) Ajax
6 3 (0.23%) WSH
7 2 (0.15%) FIX Protocol
8 1 (0.075%) Software Packaging
8 1 (0.075%) Web Services
8 1 (0.075%) Flash
Miscellaneous
1 349 (26.20%) Blackberry
2 94 (7.06%) Analytical Skills
3 67 (5.03%) iPhone
4 64 (4.80%) Video Conferencing
5 53 (3.98%) Hedge funds
6 34 (2.55%) Computer Science
7 32 (2.40%) iPad
8 31 (2.33%) Fat Client
8 31 (2.33%) Thin Client
9 18 (1.35%) User Experience
10 16 (1.20%) Mathematics
11 13 (0.98%) BYOD
11 13 (0.98%) Data Centre
11 13 (0.98%) Smartphone
11 13 (0.98%) PDA
12 11 (0.83%) CMDB
13 10 (0.75%) Replication
14 8 (0.60%) Management Information System
14 8 (0.60%) Digital Media
15 7 (0.53%) Equities
Operating Systems
1 1115 (83.71%) Windows
2 708 (53.15%) Windows 7
3 271 (20.35%) Windows XP
4 221 (16.59%) Windows 8
5 214 (16.07%) Windows Server 2008
6 157 (11.79%) Windows Server 2003
7 105 (7.88%) Windows Server 2012
8 94 (7.06%) Mac OS X
9 86 (6.46%) Android
10 84 (6.31%) Linux
11 65 (4.88%) Windows Vista
12 49 (3.68%) UNIX
13 48 (3.60%) Apple iOS
14 28 (2.10%) Mac OS
15 19 (1.43%) Windows 2000
16 11 (0.83%) Solaris
17 7 (0.53%) Windows 2000 Server
17 7 (0.53%) CentOS
17 7 (0.53%) Debian
17 7 (0.53%) AIX
Processes & Methodologies
1 437 (32.81%) ITIL
2 140 (10.51%) Service Delivery
3 97 (7.28%) Service Management
4 62 (4.65%) Business Continuity
5 53 (3.98%) Business Continuity Management
6 46 (3.45%) Incident Management
7 40 (3.00%) Asset Management
8 35 (2.63%) Problem Management
9 30 (2.25%) Time Management
9 30 (2.25%) Document Management
10 27 (2.03%) Line Management
10 27 (2.03%) Mentoring
10 27 (2.03%) Project Management
11 24 (1.80%) Software Deployment
12 23 (1.73%) Investment Management
13 22 (1.65%) CRM
13 22 (1.65%) Project Planning
14 19 (1.43%) Software Delivery
15 18 (1.35%) Change Management
15 18 (1.35%) Digital Marketing
Programming Languages
1 78 (5.86%) SQL
2 31 (2.33%) PowerShell
3 13 (0.98%) VB
3 13 (0.98%) C
4 6 (0.45%) JavaScript
5 5 (0.38%) Perl
5 5 (0.38%) VBScript
5 5 (0.38%) C#
6 3 (0.23%) VBA
7 2 (0.15%) Java
7 2 (0.15%) Bash Shell
8 1 (0.075%) VB.NET
8 1 (0.075%) Python
Qualifications
1 273 (20.50%) Microsoft Certification
2 182 (13.66%) MCP
3 160 (12.01%) MCSE
4 92 (6.91%) Degree
5 66 (4.95%) MCITP
6 54 (4.05%) MCSA
6 54 (4.05%) A+ Certification
7 45 (3.38%) ITIL Certification
8 44 (3.30%) Cisco Certification
8 44 (3.30%) CCNA
9 34 (2.55%) MCDST
10 21 (1.58%) MCTS
11 15 (1.13%) Security Cleared
12 13 (0.98%) ITIL Foundation Certificate
13 11 (0.83%) SC Cleared
14 9 (0.68%) CCNP
15 8 (0.60%) MOS
16 6 (0.45%) Citrix Certification
17 5 (0.38%) ACSP
18 4 (0.30%) ACTC
Quality Assurance & Compliance
1 133 (9.98%) SLA
2 2 (0.15%) Sarbanes-Oxley
2 2 (0.15%) QA
2 2 (0.15%) ISO/IEC 27001
3 1 (0.075%) COBIT
3 1 (0.075%) 21 CFR Part 11
System Software
1 816 (61.26%) Active Directory
2 107 (8.03%) VMware Infrastructure
3 101 (7.58%) XenApp
4 59 (4.43%) Hyper-V
5 40 (3.00%) XenDesktop
6 38 (2.85%) Citrix Presentation Server
7 18 (1.35%) Xen
8 15 (1.13%) vSphere
9 9 (0.68%) Terminal Services
10 5 (0.38%) VMware Workstation
10 5 (0.38%) Microsoft App-V
10 5 (0.38%) Terminal Server
11 4 (0.30%) VMware Server
12 2 (0.15%) VMware ESX
12 2 (0.15%) VMware ESXi
13 1 (0.075%) Firmware
Systems Management
1 174 (13.06%) SCCM
2 26 (1.95%) WSUS
3 20 (1.50%) Norton AntiVirus
4 17 (1.28%) Nagios
5 16 (1.20%) McAfee ePO
6 10 (0.75%) DameWare
7 7 (0.53%) Backup Exec
8 6 (0.45%) Sysprep
8 6 (0.45%) Casper Suite
9 4 (0.30%) NetBackup
9 4 (0.30%) Symantec Endpoint Protection
10 3 (0.23%) AirWatch
10 3 (0.23%) MAILsweeper
10 3 (0.23%) Systems Management Server (SMS)
11 2 (0.15%) SCOM
12 1 (0.075%) EMC NetWorker
12 1 (0.075%) ZENworks
Vendors
1 713 (53.53%) Microsoft
2 264 (19.82%) Citrix
3 165 (12.39%) VMware
4 150 (11.26%) Apple
5 113 (8.48%) Cisco
6 98 (7.36%) HP
7 82 (6.16%) ServiceNow
8 65 (4.88%) Reuters
8 65 (4.88%) Avaya
9 64 (4.80%) Bloomberg
10 49 (3.68%) Dell
11 34 (2.55%) Lotus
12 31 (2.33%) Symantec
12 31 (2.33%) Remedy
12 31 (2.33%) McAfee
13 30 (2.25%) Adobe
14 26 (1.95%) Wyse
15 21 (1.58%) Altiris
16 19 (1.43%) MobileIron
17 18 (1.35%) FactSet
United Kingdom
Assurant Solutions Careers
Posted: 12 hours ago
Leeds, West Yorkshire
Vertical IT
Salary: £50000 - £60000 per annum + excellent benefits inc bonus
Posted: 18 hours ago
City, London
Burns Sheehan
Salary: £40000 - £46000 per annum + Bonus
Posted: 18 hours ago
Maidenhead, Berkshire
Fenwick Ryan
Salary: £25000 - £30000 per annum + Bens + Bonus
Posted: 19 hours ago
City, London
HAYS INFORMATION TECHNOLOGY
Salary: £23000.00 - £28000.00 per annum
Posted: 20 hours ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £30,000 per annum + 29 days + share ops scheme + pensi
Posted: 22 hours ago
London
Nicoll Curtin
Salary: £45000.00 - £50000.00 per annum + Bonus + Benefits
Posted: Yesterday
Staffordshire
Greywood Associates Limited
Salary: £16000 - £23000 per annum + BENEFITS
Posted: Yesterday
Crewe, Cheshire
Uniting Ambition
Salary: £30k - 38k per year
Posted: Yesterday
London
Refreshing Recruitment
Salary: £45000 - £50000 per annum + bens
Posted: Yesterday
Nottingham, Nottinghamshire
ReThink Recruitment
Salary: £20000 - £25000 per annum
Posted: Yesterday
City, London
Polar Recruitment
Salary: £22000 - £25000 per annum + benefits
Posted: Yesterday
Egham, Surrey
Polar Recruitment
Salary: £22000 - £25000 per annum + benefits
Posted: Yesterday
Gloucester, Gloucestershire
Ampersand Consulting
Salary: £21000 per annum + Benefits
Posted: Yesterday
London
ReThink Recruitment
Salary: £28000 - £33000 per day + Excellent bens
Posted: 2 days ago
North London
Hudson IT
Salary: £28000 - £30500 per annum + pension + holidays
Posted: 2 days ago
Nottingham, Nottinghamshire
Greywood Associates Limited
Salary: £22000 - £25000 per annum + BENEFITS
Posted: 2 days ago
Reigate, Surrey
Proactive Appointments
Salary: From £25,000 to £28,000 per annum
Posted: 2 days ago
Edinburgh, Midlothian
Sanderson
Salary: £25000 - £35000.00 per annum
Posted: 2 days ago
City, London
Miller Maxwell Ltd
Salary: From £50,000 to £60,000 per annum + Season Ticket Loan. 5 weeks paid h
Posted: 2 days ago