The table below looks at the statistics for the Desktop Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Desktop Support
Rank 426 494 440
Rank change year-on-year
+68 -54
Permanent jobs requiring a Desktop Support 622 439 584
As % of all permanent IT jobs located in the UK 0.54% 0.41% 0.49%
As % of the Job Titles category 0.57% 0.43% 0.52%
Number of salaries quoted 506 372 501
Average salary £29,000 £27,500 £27,500
Average salary % change year-on-year
+5.45% -
90% offered a salary of more than £22,000 £20,000 £21,000
10% offered a salary of more than £42,500 £39,200 £40,000
UK excluding London average salary £25,000 £24,750 £25,000
% change year-on-year
+1.01% -1.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
108241 101899 112522
As % of all permanent IT jobs located in the UK 94.43% 94.25% 95.14%
Number of salaries quoted 87515 84514 96083
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £69,500 £70,000 £69,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Desktop Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support within the UK.

Desktop Support Salary Trend in the UK

Desktop Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support over the 3 months to 27 August 2014 within the UK.

Desktop Support Salary Histogram in the UK

Desktop Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the UK over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +44 589 £28,250 +2.72% 63
London +50 336 £32,500 +8.33% 34
South East +25 138 £25,000 -2.91% 14
City of London +30 89 £32,000 +3.22% 15
Berkshire +37 42 £25,250 -3.80% 3
Surrey +5 32 £25,000 -3.84%
East of England -5 32 £31,500 +38.46% 1
Hampshire -7 25 £24,250 -6.73% 4
West Midlands +6 23 £27,000 +1.88% 3
North West -3 17 £25,750 +7.29% 1
Scotland 0 15 £35,000 +20.68% 2
East Midlands -7 14 £22,500 +18.42%
Yorkshire -35 14 £23,000 +24.32% 6
West Yorkshire -25 13 £24,000 +29.72% 6
Newbury - 13 £25,000 -
Reading +7 12 £30,000 - 2
Southampton +5 11 £24,500 -40.60%
Birmingham +1 11 £27,000 +17.39% 1
Hertfordshire 0 11 £32,500 +28.71%
Leeds -22 11 £24,000 -20.00% 2
Buckinghamshire +10 10 £20,000 - 1
Edinburgh -3 10 £46,250 +32.14% 1
West Sussex -7 10 £25,000 +13.63% 3
North East 0 9 £26,000 +4.00% 1
South West -7 9 £23,000 +21.05% 3
Cambridge +1 8 - - 1
Manchester +1 8 £21,750 -6.45% 1
Tyne and Wear -1 8 £26,750 +9.18% 1
Cambridgeshire -3 8 - - 1
Maidenhead -4 8 £25,000 +4.16%

Desktop Support
Top 30 Related IT Skills

For the 6 months to 27 August 2014, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 1044 (81.37%) Windows
2 665 (51.83%) Active Directory
3 590 (45.99%) Windows 7
4 581 (45.28%) Microsoft
5 537 (41.86%) MS Office
6 428 (33.36%) MS Excel
7 411 (32.03%) ITIL
8 394 (30.71%) Windows XP
9 327 (25.49%) Finance
10 256 (19.95%) Blackberry
11 245 (19.10%) Citrix
12 227 (17.69%) MS Exchange
13 223 (17.38%) TCP/IP
14 205 (15.98%) Windows Server 2008
15 188 (14.65%) VMware
16 180 (14.03%) Microsoft Certification
17 178 (13.87%) Apple
18 172 (13.41%) Windows 8
19 161 (12.55%) DHCP
20 155 (12.08%) LAN
21 153 (11.93%) SCCM
22 152 (11.85%) Windows Server 2003
23 149 (11.61%) DNS
24 134 (10.44%) VPN
25 129 (10.05%) WAN
25 129 (10.05%) Degree
26 118 (9.20%) Blackberry Enterprise Server
27 111 (8.65%) SLA
28 102 (7.95%) Exchange Server 2010
29 101 (7.87%) SQL

Desktop Support
Top Related IT Skills by Category

For the 6 months to 27 August 2014, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 227 (17.69%) MS Exchange
2 118 (9.20%) Blackberry Enterprise Server
3 102 (7.95%) Exchange Server 2010
4 79 (6.16%) Exchange Server 2007
5 48 (3.74%) SharePoint
6 43 (3.35%) IBM Notes
7 36 (2.81%) Exchange Server 2003
8 31 (2.42%) Lync
9 27 (2.10%) Exchange Server 2013
10 13 (1.01%) IIS
11 9 (0.70%) WorkSite
12 6 (0.47%) CMS
13 5 (0.39%) WordPress
14 4 (0.31%) Drupal
14 4 (0.31%) Joomla!
14 4 (0.31%) Apache
14 4 (0.31%) SharePoint 2010
15 3 (0.23%) Exchange Server 2000
16 2 (0.16%) Tomcat
16 2 (0.16%) Lotus Domino
Applications
1 537 (41.86%) MS Office
2 428 (33.36%) MS Excel
3 67 (5.22%) MS PowerPoint
4 15 (1.17%) MS Visio
5 12 (0.94%) MS Project
6 5 (0.39%) Simulink
7 3 (0.23%) Adobe Illustrator
7 3 (0.23%) InDesign
7 3 (0.23%) Photoshop
7 3 (0.23%) Spreadsheet
8 2 (0.16%) Final Cut Pro
9 1 (0.078%) Revit
9 1 (0.078%) SketchUp
9 1 (0.078%) Acrobat
9 1 (0.078%) AutoCAD
Business Applications
1 18 (1.40%) Remedy ITSM
2 5 (0.39%) Eikon
2 5 (0.39%) Dynamics CRM
3 3 (0.23%) assyst
4 1 (0.078%) SAP SD
4 1 (0.078%) GoldMine
4 1 (0.078%) SAP BPC
4 1 (0.078%) ReMetrica
Cloud Services
1 54 (4.21%) Office 365
2 9 (0.70%) Google Apps
3 7 (0.55%) SaaS
4 6 (0.47%) PaaS
5 2 (0.16%) IaaS
6 1 (0.078%) Microsoft Azure
6 1 (0.078%) Amazon AWS
Communications & Networking
1 223 (17.38%) TCP/IP
2 161 (12.55%) DHCP
3 155 (12.08%) LAN
4 149 (11.61%) DNS
5 134 (10.44%) VPN
6 129 (10.05%) WAN
7 60 (4.68%) Firewall
8 59 (4.60%) VoIP
9 53 (4.13%) Wireless
10 36 (2.81%) Internet
11 34 (2.65%) Wi-Fi
12 20 (1.56%) IP Telephony
13 18 (1.40%) ADSL
14 17 (1.33%) SAN
15 16 (1.25%) FTP
15 16 (1.25%) Network Security
16 14 (1.09%) VLAN
17 12 (0.94%) Cisco IOS
18 11 (0.86%) SMTP
19 10 (0.78%) WLAN
Database & Business Intelligence
1 35 (2.73%) SQL Server
2 10 (0.78%) SQL Server 2008
3 7 (0.55%) MySQL
4 5 (0.39%) SQL Server 2012
5 3 (0.23%) SQL Server 2005
5 3 (0.23%) SQL Server 2000
6 2 (0.16%) FileMaker
7 1 (0.078%) PostgreSQL
7 1 (0.078%) SQL Server Reporting Services
7 1 (0.078%) Crystal Reports
7 1 (0.078%) MS Access
7 1 (0.078%) SAP BW
7 1 (0.078%) Hadoop
7 1 (0.078%) Big Data
Development Applications
1 10 (0.78%) MSI
2 2 (0.16%) AdminStudio
3 1 (0.078%) Ant
General
1 327 (25.49%) Finance
2 79 (6.16%) Banking
3 75 (5.85%) Law
4 58 (4.52%) Legal
5 42 (3.27%) Back Office
6 33 (2.57%) Retail
7 27 (2.10%) Financial Institution
8 22 (1.71%) Marketing
9 19 (1.48%) Investment Banking
10 18 (1.40%) Advertising
11 16 (1.25%) Telecoms
11 16 (1.25%) Front Office
12 7 (0.55%) Manufacturing
13 6 (0.47%) Aerospace
13 6 (0.47%) Publishing
13 6 (0.47%) German Language
14 5 (0.39%) Games
15 3 (0.23%) Multimedia
16 2 (0.16%) Military
16 2 (0.16%) Electronics
Libraries, Frameworks & Software Standards
1 18 (1.40%) Application Packaging
2 8 (0.62%) Software Packaging
3 5 (0.39%) HTML
3 5 (0.39%) CSS
4 4 (0.31%) COM
4 4 (0.31%) XHTML
5 3 (0.23%) Web Services
6 2 (0.16%) WSH
6 2 (0.16%) Hibernate
7 1 (0.078%) XMPP
7 1 (0.078%) jQuery
7 1 (0.078%) LAMP
7 1 (0.078%) WAP
Miscellaneous
1 256 (19.95%) Blackberry
2 55 (4.29%) iPhone
3 54 (4.21%) iPad
4 44 (3.43%) Video Conferencing
5 29 (2.26%) Computer Science
5 29 (2.26%) Hedge funds
6 28 (2.18%) Smartphone
6 28 (2.18%) PDA
7 19 (1.48%) Thin Client
7 19 (1.48%) Fat Client
8 16 (1.25%) Mathematics
9 12 (0.94%) Management Information System
10 9 (0.70%) iSeries
11 8 (0.62%) EPoS
11 8 (0.62%) Derivative
12 7 (0.55%) AS400
12 7 (0.55%) IVR
13 6 (0.47%) Client/Server
13 6 (0.47%) SecurID
13 6 (0.47%) Mobile App
Operating Systems
1 1044 (81.37%) Windows
2 590 (45.99%) Windows 7
3 394 (30.71%) Windows XP
4 205 (15.98%) Windows Server 2008
5 172 (13.41%) Windows 8
6 152 (11.85%) Windows Server 2003
7 76 (5.92%) Windows Server 2012
8 71 (5.53%) Mac OS X
9 69 (5.38%) Android
10 58 (4.52%) Linux
11 48 (3.74%) Apple iOS
12 39 (3.04%) Windows Vista
13 33 (2.57%) Windows 2000
14 29 (2.26%) Mac OS
15 23 (1.79%) Windows Mobile
16 12 (0.94%) Red Hat Enterprise Linux
17 11 (0.86%) UNIX
18 10 (0.78%) Fedora
19 8 (0.62%) Windows 2000 Server
20 5 (0.39%) SUSE
Processes & Methodologies
1 411 (32.03%) ITIL
2 79 (6.16%) Service Management
3 62 (4.83%) Service Delivery
4 45 (3.51%) ITSM
4 45 (3.51%) Asset Management
5 44 (3.43%) Incident Management
6 31 (2.42%) Document Management
7 28 (2.18%) Software Deployment
8 26 (2.03%) Problem Management
8 26 (2.03%) Time Management
9 22 (1.71%) Mobile Device Management
9 22 (1.71%) Migration
10 21 (1.64%) Change Management
10 21 (1.64%) Release Management
11 18 (1.40%) Investment Management
11 18 (1.40%) Disaster Recovery
12 14 (1.09%) CRM
13 12 (0.94%) E-Commerce
13 12 (0.94%) Configuration Management
13 12 (0.94%) Web Development
Programming Languages
1 101 (7.87%) SQL
2 36 (2.81%) PowerShell
3 18 (1.40%) VBScript
4 16 (1.25%) VB
5 11 (0.86%) Java
6 9 (0.70%) C
7 7 (0.55%) PHP
8 6 (0.47%) Python
9 5 (0.39%) MATLAB
10 4 (0.31%) JavaScript
11 2 (0.16%) C#
11 2 (0.16%) AppleScript
11 2 (0.16%) T-SQL
12 1 (0.078%) Bash Shell
12 1 (0.078%) Perl
12 1 (0.078%) Shell Script
Qualifications
1 180 (14.03%) Microsoft Certification
2 129 (10.05%) Degree
3 86 (6.70%) MCP
4 64 (4.99%) MCSE
5 46 (3.59%) MCITP
6 44 (3.43%) MCDST
7 42 (3.27%) Security Cleared
8 41 (3.20%) MCSA
8 41 (3.20%) A+ Certification
8 41 (3.20%) ITIL Certification
9 31 (2.42%) SC Cleared
10 18 (1.40%) Cisco Certification
11 17 (1.33%) MOS
11 17 (1.33%) CCNA
12 9 (0.70%) MCTS
13 7 (0.55%) Citrix Certification
14 6 (0.47%) ITIL Foundation Certificate
15 5 (0.39%) HND
16 4 (0.31%) VMware Certified Professional (VCP)
17 2 (0.16%) ACTC
Quality Assurance & Compliance
1 111 (8.65%) SLA
2 10 (0.78%) ISO/IEC 27001
3 5 (0.39%) ISO 9001
4 4 (0.31%) Sarbanes-Oxley
5 2 (0.16%) QA
System Software
1 665 (51.83%) Active Directory
2 93 (7.25%) VMware Infrastructure
3 67 (5.22%) XenApp
4 46 (3.59%) vSphere
5 31 (2.42%) XenDesktop
6 27 (2.10%) Hyper-V
7 25 (1.95%) Microsoft App-V
8 17 (1.33%) VMware ESXi
8 17 (1.33%) Citrix Presentation Server
9 15 (1.17%) VMware ESX
9 15 (1.17%) Terminal Services
10 6 (0.47%) XenServer
11 4 (0.31%) Xen
12 2 (0.16%) VMware Workstation
12 2 (0.16%) ISA Server
12 2 (0.16%) Veritas Cluster Server
13 1 (0.078%) Dovecot
13 1 (0.078%) Postfix
13 1 (0.078%) Samba
13 1 (0.078%) Terminal Server
Systems Management
1 153 (11.93%) SCCM
2 30 (2.34%) Norton AntiVirus
3 25 (1.95%) Backup Exec
4 22 (1.71%) WSUS
5 18 (1.40%) Systems Management Server (SMS)
6 7 (0.55%) ServiceCenter
6 7 (0.55%) Symantec Endpoint Protection
7 6 (0.47%) ZENworks
7 6 (0.47%) Business Desktop Deployment
8 5 (0.39%) Sysprep
9 4 (0.31%) McAfee ePO
9 4 (0.31%) SCOM
10 3 (0.23%) Symantec Enterprise Vault
11 2 (0.16%) NetBackup
11 2 (0.16%) ARCserve
12 1 (0.078%) OpenView
12 1 (0.078%) Nagios
12 1 (0.078%) MAILsweeper
12 1 (0.078%) DameWare
12 1 (0.078%) Cisco CUCM
Vendors
1 581 (45.28%) Microsoft
2 245 (19.10%) Citrix
3 188 (14.65%) VMware
4 178 (13.87%) Apple
5 92 (7.17%) Cisco
6 70 (5.46%) HP
7 67 (5.22%) Bloomberg
8 55 (4.29%) Symantec
9 52 (4.05%) Reuters
10 49 (3.82%) Dell
11 44 (3.43%) Lotus
12 38 (2.96%) Avaya
13 34 (2.65%) Remedy
14 30 (2.34%) Altiris
15 25 (1.95%) SAP
16 23 (1.79%) Adobe
17 20 (1.56%) ServiceNow
18 19 (1.48%) Oracle
18 19 (1.48%) LANDesk
19 14 (1.09%) AppSense
London
Experis Ltd
Salary: £15000.00 - £20500 per annum
Posted: 3 hours ago
London
Experis Ltd
Salary: Market Rates
Posted: 3 hours ago
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £16000 per annum + Benefits
Posted: Yesterday
Manchester, Lancashire
Senitor Associates
Salary: £21000 per annum
Posted: Yesterday
Cheltenham, Gloucestershire
Amsys
Salary: From £21,000 to £23,000 per annum +pension,life assurance
Posted: Yesterday
Oxford, Oxfordshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum
Posted: Yesterday
City, London
Roc Search
Salary: £22000 - £25000 per annum + Benefits
Posted: Yesterday
Central London / West End
Araya Partners Ltd
Salary: From £28,000 to £30,000 per annum Salary is approx 28-30k base + bonus
Posted: Yesterday
City, London
Araya Partners Ltd
Salary: From £30,000 to £45,000 per annum Salary is approx 30-45k base + bonus
Posted: Yesterday
London
Refreshing Recruitment
Salary: £30000 - £33000 per annum + comprehensive bens
Posted: Yesterday
London
Ashdown IT
Salary: £32000 - £40000 per annum
Posted: Yesterday
Cheltenham, Gloucestershire
Opus Recruitment Solutions Ltd
Salary: £21000 to £23000 per annum
Posted: 2 days ago
City, London
Allied Worldwide
Posted: 5 days ago
West Sussex
ARC IT Recruitment Ltd
Posted: 5 days ago
Portsmouth, Hampshire
ARM Technology
Salary: £20 - £27 per annum + Pension, Healthcare
Posted: 5 days ago
Birmingham, West Midlands (County)
Searchability.co.uk
Salary: £16000 - £22000 per annum + Benefits
Posted: 5 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £26,000 per annum
Posted: 5 days ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £24000 - £27000 per annum + Excellent Benefits
Posted: 5 days ago
London
Sanderson
Salary: £18000 - £22000 per hour + benefits
Posted: 5 days ago
Stafford, Staffordshire
Capita Resourcing - IT Resourcing
Salary: £28000 - £32000 per annum + BENEFITS
Posted: 5 days ago