The table below looks at the statistics for the Desktop Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Desktop Support
Rank 397 425 450
Rank change year-on-year
+28 +25
Permanent jobs requiring a Desktop Support 710 692 521
As % of all permanent IT jobs located in the UK 0.64% 0.57% 0.46%
As % of the Job Titles category 0.68% 0.61% 0.49%
Number of salaries quoted 616 592 427
Average salary £28,500 £27,500 £26,500
Average salary % change year-on-year
+3.63% +3.77%
90% offered a salary of more than £21,500 £22,000 £20,000
10% offered a salary of more than £45,000 £42,500 £40,000
UK excluding London average salary £25,000 £25,000 £25,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104884 114227 107029
As % of all permanent IT jobs located in the UK 94.65% 94.59% 94.74%
Number of salaries quoted 85795 92537 89098
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support within the UK.

Desktop Support Salary Trend in the UK

Desktop Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support over the 3 months to 17 April 2015 within the UK.

Desktop Support Salary Histogram in the UK

Desktop Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the UK over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +29 695 £28,500 +3.63% 53
London +43 411 £31,750 +2.41% 23
City of London +61 113 £43,000 +22.85% 8
South East -14 109 £25,000 +3.09% 15
East of England +25 41 £26,250 +2.94% 6
South West -5 40 £21,500 -6.31% 4
Berkshire 0 37 £25,000 +6.38% 2
North West -12 29 £22,500 -8.16% 4
Surrey +13 27 £23,500 -4.08% 4
West Midlands -7 23 £21,500 -10.41%
Yorkshire +7 22 £24,250 -3.00%
East Midlands +22 20 £25,000 -5.21% 1
West Yorkshire +4 18 £21,750 -13.00%
Manchester +12 16 £22,500 -21.73% 2
Woking +18 15 £22,500 -19.64%
Hampshire -5 15 £26,450 +15.00% 2
Hertfordshire -9 15 £26,490 -3.67% 1
Slough +21 14 £28,250 +20.21%
Birmingham +9 14 £19,000 -20.83%
Leeds +4 12 £20,000 -20.00%
Gloucestershire -5 12 £21,500 -56.56% 2
Wiltshire +8 11 £21,500 -14.00%
Reading -15 11 £23,000 -4.16%
Basingstoke +28 10 £25,000 +13.63% 1
Nottinghamshire +8 10 £22,500 -15.09% 1
Nottingham +5 10 £22,500 -10.89% 1
West Sussex +7 9 £24,000 -6.79%
Essex +6 9 £23,500 -6.00%
Crawley -4 9 £24,000 -11.11%
Bristol +9 8 £24,000 +2.12%

Desktop Support
Top 30 Related IT Skills

For the 6 months to 17 April 2015, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 1131 (84.78%) Windows
2 836 (62.67%) Active Directory
3 723 (54.20%) Microsoft
4 709 (53.15%) Windows 7
5 507 (38.01%) MS Office
6 450 (33.73%) ITIL
7 373 (27.96%) MS Excel
8 359 (26.91%) Finance
9 340 (25.49%) Blackberry
10 287 (21.51%) Windows XP
11 277 (20.76%) Microsoft Certification
12 267 (20.01%) MS Exchange
13 258 (19.34%) Citrix
14 217 (16.27%) Windows 8
15 209 (15.67%) Windows Server 2008
16 191 (14.32%) TCP/IP
17 186 (13.94%) MCP
18 179 (13.42%) LAN
19 178 (13.34%) SCCM
20 173 (12.97%) VMware
21 166 (12.44%) Windows Server 2003
22 162 (12.14%) Apple
23 161 (12.07%) MCSE
24 151 (11.32%) VPN
25 147 (11.02%) SLA
26 146 (10.94%) WAN
27 145 (10.87%) DNS
28 139 (10.42%) Cisco
29 135 (10.12%) Banking
30 134 (10.04%) Service Delivery

Desktop Support
Top Related IT Skills by Category

For the 6 months to 17 April 2015, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 267 (20.01%) MS Exchange
2 132 (9.90%) Blackberry Enterprise Server
3 102 (7.65%) Exchange Server 2010
4 60 (4.50%) Exchange Server 2007
5 55 (4.12%) SharePoint
6 44 (3.30%) Exchange Server 2013
7 40 (3.00%) Exchange Server 2003
8 29 (2.17%) IBM Notes
9 24 (1.80%) Lync
10 17 (1.27%) WorkSite
11 8 (0.60%) IIS
12 5 (0.37%) LiveLink
13 2 (0.15%) Apache
13 2 (0.15%) WordPress
13 2 (0.15%) SharePoint 2010
14 1 (0.075%) Joomla!
14 1 (0.075%) Drupal
14 1 (0.075%) Umbraco
14 1 (0.075%) GroupWise
14 1 (0.075%) SharePoint 2013
Applications
1 507 (38.01%) MS Office
2 373 (27.96%) MS Excel
3 36 (2.70%) MS PowerPoint
4 10 (0.75%) Adobe Creative Suite
5 6 (0.45%) MS Visio
5 6 (0.45%) Acrobat
6 2 (0.15%) AutoCAD
6 2 (0.15%) S-PLUS
6 2 (0.15%) Revit
6 2 (0.15%) SketchUp
6 2 (0.15%) MS Project
7 1 (0.075%) Final Cut Pro
Business Applications
1 6 (0.45%) Dynamics CRM
2 2 (0.15%) Eikon
2 2 (0.15%) HiPortfolio
2 2 (0.15%) Front Arena
2 2 (0.15%) SAP Oil and Gas
3 1 (0.075%) Oracle Applications
3 1 (0.075%) SAP SD
3 1 (0.075%) Dynamics GP
3 1 (0.075%) SAP BPC
Cloud Services
1 68 (5.10%) Office 365
2 28 (2.10%) Google Apps
3 7 (0.52%) Microsoft Azure
3 7 (0.52%) Amazon AWS
4 2 (0.15%) Mimecast
5 1 (0.075%) SaaS
5 1 (0.075%) Cloud Computing
Communications & Networking
1 191 (14.32%) TCP/IP
2 179 (13.42%) LAN
3 151 (11.32%) VPN
4 146 (10.94%) WAN
5 145 (10.87%) DNS
6 128 (9.60%) DHCP
7 69 (5.17%) Firewall
8 47 (3.52%) Wireless
8 47 (3.52%) VoIP
9 32 (2.40%) IP Telephony
10 28 (2.10%) Network Security
11 26 (1.95%) Internet
12 25 (1.87%) Wi-Fi
12 25 (1.87%) PBX
13 20 (1.50%) ADSL
14 18 (1.35%) Cisco IOS
15 14 (1.05%) Ethernet
16 10 (0.75%) WLAN
16 10 (0.75%) SMTP
17 7 (0.52%) 3G
Database & Business Intelligence
1 40 (3.00%) SQL Server
2 15 (1.12%) SQL Server 2005
3 11 (0.82%) SQL Server 2008
4 2 (0.15%) SQL Server 2012
4 2 (0.15%) SQL Server Integration Services
4 2 (0.15%) DTS
4 2 (0.15%) RDBMS
4 2 (0.15%) Relational Database
5 1 (0.075%) MySQL
5 1 (0.075%) SAP BW
5 1 (0.075%) PostgreSQL
5 1 (0.075%) SQL Server Reporting Services
5 1 (0.075%) Oracle Database
Development Applications
1 8 (0.60%) Visual Studio
2 3 (0.22%) Ant
3 2 (0.15%) JIRA
4 1 (0.075%) MSI
General
1 359 (26.91%) Finance
2 135 (10.12%) Banking
3 81 (6.07%) Investment Banking
3 81 (6.07%) Law
4 66 (4.95%) Financial Institution
5 64 (4.80%) Legal
6 62 (4.65%) Front Office
7 45 (3.37%) Telecoms
8 34 (2.55%) Retail
9 26 (1.95%) Back Office
10 20 (1.50%) Advertising
10 20 (1.50%) Marketing
11 9 (0.67%) Publishing
11 9 (0.67%) Electronics
12 8 (0.60%) Mandarin Language
13 7 (0.52%) Games
14 6 (0.45%) Manufacturing
15 5 (0.37%) Military
15 5 (0.37%) French Language
16 3 (0.22%) Local Government
Libraries, Frameworks & Software Standards
1 13 (0.97%) COM
2 10 (0.75%) HTML
2 10 (0.75%) .NET
3 7 (0.52%) ASP.NET
3 7 (0.52%) Application Packaging
4 6 (0.45%) LINQ
5 4 (0.30%) jQuery
5 4 (0.30%) Ajax
5 4 (0.30%) Classic ASP
5 4 (0.30%) CSS
5 4 (0.30%) XML
6 2 (0.15%) WSH
6 2 (0.15%) FIX Protocol
7 1 (0.075%) Software Packaging
7 1 (0.075%) XMPP
7 1 (0.075%) Flash
Miscellaneous
1 340 (25.49%) Blackberry
2 71 (5.32%) Analytical Skills
3 69 (5.17%) iPhone
4 55 (4.12%) Video Conferencing
5 46 (3.45%) Hedge funds
6 35 (2.62%) Thin Client
6 35 (2.62%) Fat Client
7 30 (2.25%) iPad
8 29 (2.17%) Computer Science
9 21 (1.57%) Smartphone
10 19 (1.42%) PDA
10 19 (1.42%) CMDB
11 17 (1.27%) User Experience
12 16 (1.20%) Management Information System
13 13 (0.97%) Replication
14 12 (0.90%) BYOD
15 10 (0.75%) Digital Media
16 8 (0.60%) Mobile Computing
17 7 (0.52%) Equities
17 7 (0.52%) Mathematics
Operating Systems
1 1131 (84.78%) Windows
2 709 (53.15%) Windows 7
3 287 (21.51%) Windows XP
4 217 (16.27%) Windows 8
5 209 (15.67%) Windows Server 2008
6 166 (12.44%) Windows Server 2003
7 102 (7.65%) Android
8 101 (7.57%) Windows Server 2012
9 79 (5.92%) Mac OS X
10 74 (5.55%) Linux
11 60 (4.50%) Windows Vista
12 53 (3.97%) UNIX
13 48 (3.60%) Apple iOS
14 31 (2.32%) Mac OS
15 25 (1.87%) Windows 2000
16 15 (1.12%) Solaris
17 12 (0.90%) AIX
18 8 (0.60%) Debian
18 8 (0.60%) Windows 2000 Server
18 8 (0.60%) Windows Phone
Processes & Methodologies
1 450 (33.73%) ITIL
2 134 (10.04%) Service Delivery
3 96 (7.20%) Service Management
4 62 (4.65%) Business Continuity
5 49 (3.67%) Business Continuity Management
6 46 (3.45%) Incident Management
7 42 (3.15%) Asset Management
8 30 (2.25%) Problem Management
8 30 (2.25%) Time Management
8 30 (2.25%) Line Management
9 29 (2.17%) Document Management
10 22 (1.65%) CRM
11 20 (1.50%) Software Deployment
11 20 (1.50%) Investment Management
11 20 (1.50%) Software Delivery
12 19 (1.42%) Disaster Recovery
13 18 (1.35%) Project Management
14 17 (1.27%) Migration
15 16 (1.20%) Process Management
16 15 (1.12%) Change Management
Programming Languages
1 69 (5.17%) SQL
2 34 (2.55%) PowerShell
3 13 (0.97%) VB
4 8 (0.60%) C
5 7 (0.52%) C#
6 5 (0.37%) JavaScript
6 5 (0.37%) Perl
6 5 (0.37%) VBScript
7 3 (0.22%) VBA
7 3 (0.22%) Java
8 2 (0.15%) Bash Shell
9 1 (0.075%) PL/SQL
9 1 (0.075%) Python
Qualifications
1 277 (20.76%) Microsoft Certification
2 186 (13.94%) MCP
3 161 (12.07%) MCSE
4 89 (6.67%) Degree
5 77 (5.77%) MCITP
6 49 (3.67%) MCDST
6 49 (3.67%) A+ Certification
6 49 (3.67%) MCSA
7 40 (3.00%) ITIL Certification
8 39 (2.92%) CCNA
8 39 (2.92%) Cisco Certification
9 32 (2.40%) Security Cleared
10 29 (2.17%) SC Cleared
11 23 (1.72%) MCTS
12 16 (1.20%) ITIL Foundation Certificate
13 7 (0.52%) MOS
14 6 (0.45%) Citrix Certification
15 5 (0.37%) CCNP
16 4 (0.30%) ACTC
16 4 (0.30%) ACSP
Quality Assurance & Compliance
1 147 (11.02%) SLA
2 3 (0.22%) Sarbanes-Oxley
3 2 (0.15%) QA
4 1 (0.075%) ISO/IEC 27001
4 1 (0.075%) COBIT
System Software
1 836 (62.67%) Active Directory
2 113 (8.47%) VMware Infrastructure
3 93 (6.97%) XenApp
4 56 (4.20%) Hyper-V
5 32 (2.40%) XenDesktop
6 21 (1.57%) vSphere
7 20 (1.50%) Citrix Presentation Server
8 18 (1.35%) Xen
9 9 (0.67%) Terminal Services
10 7 (0.52%) Microsoft App-V
11 4 (0.30%) VMware Server
11 4 (0.30%) VMware ESX
12 3 (0.22%) Terminal Server
13 2 (0.15%) XenServer
14 1 (0.075%) VMware ESXi
14 1 (0.075%) BitLocker
14 1 (0.075%) VMware Workstation
14 1 (0.075%) Firmware
Systems Management
1 178 (13.34%) SCCM
2 24 (1.80%) WSUS
3 22 (1.65%) Norton AntiVirus
4 18 (1.35%) Nagios
5 15 (1.12%) McAfee ePO
6 12 (0.90%) DameWare
6 12 (0.90%) Backup Exec
7 7 (0.52%) Systems Management Server (SMS)
8 6 (0.45%) Sysprep
9 4 (0.30%) NetBackup
10 3 (0.22%) MAILsweeper
11 2 (0.15%) Symantec Endpoint Protection
11 2 (0.15%) Casper Suite
11 2 (0.15%) AirWatch
12 1 (0.075%) Kibana
12 1 (0.075%) EMC NetWorker
12 1 (0.075%) SCOM
12 1 (0.075%) ZENworks
Vendors
1 723 (54.20%) Microsoft
2 258 (19.34%) Citrix
3 173 (12.97%) VMware
4 162 (12.14%) Apple
5 139 (10.42%) Cisco
6 83 (6.22%) HP
7 78 (5.85%) ServiceNow
8 77 (5.77%) Avaya
9 76 (5.70%) Bloomberg
10 75 (5.62%) Reuters
11 53 (3.97%) Dell
12 33 (2.47%) Symantec
13 32 (2.40%) McAfee
14 30 (2.25%) Remedy
15 29 (2.17%) Lotus
16 26 (1.95%) Wyse
17 24 (1.80%) Adobe
18 23 (1.72%) Altiris
19 22 (1.65%) Mitel
20 18 (1.35%) FactSet
Oxford, Oxfordshire
IT Connections
Salary: to £40,000 + Bonus
Posted: 2 days ago
City, London
Harrington Starr
Salary: £55000 per annum
Posted: 2 days ago
Maidenhead, Berkshire
Lorien Resourcing
Salary: £20000 - £26000 per annum + benefits
Posted: 2 days ago
London
Global Technology Solutions Ltd
Salary: £22500 - £26000 per annum
Posted: 2 days ago
Hampshire
TEKsystems
Salary: £25000 - £28000 per annum + Benefits
Posted: 3 days ago
Chester, Cheshire
Senitor Associates
Salary: £23000 per annum
Posted: 3 days ago
West London
Oscar Associates (UK) Ltd
Salary: £16 - £20 per hour
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Rullion IT Plus
Salary: £35000 - £45000 per annum + bonus + other benefits
Posted: 3 days ago
West London
Oscar Associates (UK) Ltd
Salary: £13 - £15 per hour
Posted: 3 days ago
Chester, Cheshire
Senitor Associates
Salary: £23000 per annum
Posted: 3 days ago
Thames Ditton, Surrey
Think IT Recruitment
Salary: £25000 - £30000 per annum + Benefits
Posted: 4 days ago
North West London
David Bruce Recruitment
Salary: £30,600 per annum £30.6K + Excellent Package
Posted: 4 days ago
London
Arrows Group
Salary: £30000 - £45000 per annum + Benefits
Posted: 4 days ago
City, London
Proactive Appointments
Salary: From £25,000 to £30,000 per annum
Posted: 4 days ago
East London
Premier IT
Salary: £170 - £200 per day
Posted: 5 days ago
Brentford, Middlesex
TEKsystems
Salary: £24000 - £30000 per annum + Bens
Posted: 5 days ago
Gloucester, Gloucestershire
Ampersand Consulting
Salary: £21000 per annum + Benefits
Posted: 5 days ago
Surrey
Clearwater People Solutions
Salary: £26000 - £28000 Per Annum
Posted: 5 days ago
City, London
Robert Half
Salary: £35000 - £40000 per annum
Posted: 5 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £26000 per annum + Benefits & Bonus
Posted: 5 days ago