The table below looks at the statistics for the Desktop Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 20 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Nov 2014
Same period 2013 Same period 2012
Desktop Support
Rank 419 465 419
Rank change year-on-year
+46 -46
Permanent jobs requiring a Desktop Support 653 522 599
As % of all permanent IT jobs located in the UK 0.57% 0.48% 0.54%
As % of the Job Titles category 0.60% 0.51% 0.57%
Number of salaries quoted 535 448 512
Average salary £27,500 £29,000 £27,450
Average salary % change year-on-year
-5.17% +5.64%
90% offered a salary of more than £21,500 £22,000 £22,000
10% offered a salary of more than £41,000 £40,000 £37,500
UK excluding London average salary £24,500 £26,500 £25,000
% change year-on-year
-7.54% +6.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107943 103220 105048
As % of all permanent IT jobs located in the UK 94.63% 94.70% 95.27%
Number of salaries quoted 89300 85015 89847
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the UK

Desktop Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support within the UK.

Desktop Support Salary Trend in the UK

Desktop Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support over the 3 months to 20 November 2014 within the UK.

Desktop Support Salary Histogram in the UK

Desktop Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the UK over the 3 months to 20 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +47 630 £27,500 -5.17% 77
London +30 334 £31,000 +3.33% 32
South East +2 123 £24,500 -10.90% 14
City of London +13 85 £32,500 +8.33% 8
West Midlands +20 44 £24,750 -1.98% 3
South West +7 42 £22,500 -12.62% 9
East of England -21 40 £25,500 +15.90% 8
Berkshire +25 33 £31,000 +24.00% 6
Hampshire -3 30 £24,000 -40.00% 1
Birmingham +4 22 £24,750 -23.84%
Reading +6 21 £31,500 +26.00% 3
North West -14 21 £24,000 -13.04% 4
Yorkshire -27 20 £25,000 -23.07% 4
Surrey -25 19 £22,000 -19.17% 3
Essex +1 17 £23,700 -12.22% 1
Oxfordshire +18 15 £22,500 -18.18% 1
West Sussex - 14 £19,500 - 1
Basingstoke +16 10 £22,500 -25.00%
Southampton +2 10 £24,000 -46.66%
Gloucestershire -2 10 £22,000 +12.82% 1
Buckinghamshire -10 10 £25,250 -15.12% 1
Scotland -15 10 £31,250 -0.79%
Warwickshire - 10 £26,540 - 3
Crawley - 10 £19,500 - 1
Bristol +3 9 £20,000 -29.82% 2
Wiltshire -6 9 £26,000 +5.05% 2
Bedfordshire -7 9 £25,000 +13.63%
Hertfordshire -11 9 £25,000 -3.84%
Devon -12 9 £22,500 -10.00% 1
Newbury - 9 £29,000 -

Desktop Support
Top 30 Related IT Skills

For the 6 months to 20 November 2014, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 1064 (81.97%) Windows
2 711 (54.78%) Active Directory
3 623 (48.00%) Windows 7
4 558 (42.99%) Microsoft
5 501 (38.60%) MS Office
6 437 (33.67%) ITIL
7 394 (30.35%) MS Excel
8 365 (28.12%) Windows XP
9 325 (25.04%) Finance
10 258 (19.88%) Citrix
11 255 (19.65%) MS Exchange
12 248 (19.11%) Blackberry
13 214 (16.49%) TCP/IP
14 209 (16.10%) Windows Server 2008
15 195 (15.02%) Microsoft Certification
16 187 (14.41%) VMware
17 178 (13.71%) Windows 8
18 176 (13.56%) LAN
19 168 (12.94%) Apple
20 164 (12.63%) SCCM
21 162 (12.48%) Windows Server 2003
22 159 (12.25%) DHCP
23 149 (11.48%) DNS
24 134 (10.32%) SLA
25 132 (10.17%) WAN
26 129 (9.94%) VPN
27 128 (9.86%) Cisco
28 121 (9.32%) Degree
29 114 (8.78%) Blackberry Enterprise Server
30 110 (8.47%) Banking

Desktop Support
Top Related IT Skills by Category

For the 6 months to 20 November 2014, IT jobs within the UK that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 255 (19.65%) MS Exchange
2 114 (8.78%) Blackberry Enterprise Server
3 108 (8.32%) Exchange Server 2010
4 92 (7.09%) Exchange Server 2007
5 57 (4.39%) SharePoint
6 43 (3.31%) Exchange Server 2003
7 39 (3.00%) Exchange Server 2013
8 37 (2.85%) IBM Notes
9 33 (2.54%) Lync
10 9 (0.69%) IIS
11 8 (0.62%) Lotus Domino
11 8 (0.62%) CMS
11 8 (0.62%) WorkSite
12 4 (0.31%) Exchange Server 2000
12 4 (0.31%) Drupal
12 4 (0.31%) Joomla!
12 4 (0.31%) WordPress
13 2 (0.15%) SharePoint 2010
13 2 (0.15%) LiveLink
13 2 (0.15%) Apache
Applications
1 501 (38.60%) MS Office
2 394 (30.35%) MS Excel
3 66 (5.08%) MS PowerPoint
4 21 (1.62%) MS Visio
5 10 (0.77%) MS Project
6 7 (0.54%) Adobe Creative Suite
7 6 (0.46%) Simulink
8 5 (0.39%) Spreadsheet
9 3 (0.23%) Adobe Illustrator
9 3 (0.23%) InDesign
9 3 (0.23%) Photoshop
10 1 (0.077%) Acrobat
10 1 (0.077%) Final Cut Pro
Business Applications
1 12 (0.92%) Eikon
2 11 (0.85%) Remedy ITSM
3 3 (0.23%) assyst
4 2 (0.15%) SAP SD
4 2 (0.15%) SAP BPC
4 2 (0.15%) SAP Oil and Gas
5 1 (0.077%) ReMetrica
5 1 (0.077%) Front Arena
5 1 (0.077%) GoldMine
Cloud Services
1 65 (5.01%) Office 365
2 21 (1.62%) Google Apps
3 6 (0.46%) PaaS
4 4 (0.31%) SaaS
4 4 (0.31%) IaaS
5 2 (0.15%) Microsoft Azure
Communications & Networking
1 214 (16.49%) TCP/IP
2 176 (13.56%) LAN
3 159 (12.25%) DHCP
4 149 (11.48%) DNS
5 132 (10.17%) WAN
6 129 (9.94%) VPN
7 60 (4.62%) Firewall
8 52 (4.01%) Wireless
8 52 (4.01%) VoIP
9 26 (2.00%) Internet
10 22 (1.69%) IP Telephony
10 22 (1.69%) Wi-Fi
11 19 (1.46%) SAN
12 16 (1.23%) Cisco IOS
13 14 (1.08%) Network Security
13 14 (1.08%) PBX
14 13 (1.00%) 3G
15 12 (0.92%) SMTP
16 11 (0.85%) VLAN
17 10 (0.77%) WLAN
Database & Business Intelligence
1 26 (2.00%) SQL Server
2 7 (0.54%) SQL Server 2008
2 7 (0.54%) MySQL
3 5 (0.39%) SQL Server 2012
4 4 (0.31%) FileMaker
5 3 (0.23%) SQL Server 2005
6 2 (0.15%) Big Data
6 2 (0.15%) SAP BW
6 2 (0.15%) SQL Server 2000
7 1 (0.077%) Crystal Reports
Development Applications
1 6 (0.46%) MSI
2 2 (0.15%) AdminStudio
2 2 (0.15%) JIRA
2 2 (0.15%) Ant
3 1 (0.077%) Oracle APEX
General
1 325 (25.04%) Finance
2 110 (8.47%) Banking
3 57 (4.39%) Law
4 51 (3.93%) Legal
5 43 (3.31%) Retail
6 38 (2.93%) Telecoms
7 32 (2.47%) Investment Banking
8 31 (2.39%) Back Office
9 27 (2.08%) Front Office
10 24 (1.85%) Financial Institution
11 19 (1.46%) Advertising
12 15 (1.16%) Marketing
13 13 (1.00%) Electronics
14 12 (0.92%) Military
15 11 (0.85%) Manufacturing
16 6 (0.46%) German Language
17 2 (0.15%) French Language
17 2 (0.15%) Aerospace
17 2 (0.15%) Publishing
17 2 (0.15%) Games
Libraries, Frameworks & Software Standards
1 20 (1.54%) Application Packaging
2 5 (0.39%) HTML
3 4 (0.31%) CSS
3 4 (0.31%) XHTML
4 3 (0.23%) COM
4 3 (0.23%) XMPP
5 2 (0.15%) LAMP
5 2 (0.15%) Hibernate
5 2 (0.15%) Web Services
5 2 (0.15%) .NET
5 2 (0.15%) ASP.NET
6 1 (0.077%) WSH
6 1 (0.077%) LINQ
Miscellaneous
1 248 (19.11%) Blackberry
2 62 (4.78%) iPhone
2 62 (4.78%) Video Conferencing
3 50 (3.85%) iPad
4 47 (3.62%) Analytical Skills
5 41 (3.16%) Hedge funds
6 33 (2.54%) Computer Science
7 26 (2.00%) Smartphone
8 23 (1.77%) Fat Client
8 23 (1.77%) Thin Client
8 23 (1.77%) Management Information System
9 21 (1.62%) PDA
10 17 (1.31%) AS400
10 17 (1.31%) iSeries
11 14 (1.08%) Client/Server
12 13 (1.00%) Mathematics
13 12 (0.92%) Clustering
14 9 (0.69%) Mobile Computing
15 8 (0.62%) SecurID
16 7 (0.54%) Handset
Operating Systems
1 1064 (81.97%) Windows
2 623 (48.00%) Windows 7
3 365 (28.12%) Windows XP
4 209 (16.10%) Windows Server 2008
5 178 (13.71%) Windows 8
6 162 (12.48%) Windows Server 2003
7 98 (7.55%) Android
8 76 (5.86%) Mac OS X
9 73 (5.62%) Windows Server 2012
10 55 (4.24%) Apple iOS
11 54 (4.16%) Linux
12 32 (2.47%) Windows Mobile
13 31 (2.39%) Windows Vista
14 30 (2.31%) Windows 2000
15 25 (1.93%) Mac OS
16 9 (0.69%) Red Hat Enterprise Linux
16 9 (0.69%) UNIX
17 7 (0.54%) Windows Phone
18 6 (0.46%) Solaris
19 5 (0.39%) AIX
Processes & Methodologies
1 437 (33.67%) ITIL
2 63 (4.85%) Service Management
3 61 (4.70%) Service Delivery
4 60 (4.62%) Asset Management
5 49 (3.78%) Incident Management
6 32 (2.47%) ITSM
7 29 (2.23%) Time Management
8 28 (2.16%) Change Management
9 27 (2.08%) Software Deployment
9 27 (2.08%) Mobile Device Management
10 25 (1.93%) Document Management
10 25 (1.93%) Problem Management
11 22 (1.69%) Line Management
12 20 (1.54%) Migration
13 16 (1.23%) Mentoring
14 15 (1.16%) Coaching
14 15 (1.16%) Disaster Recovery
15 14 (1.08%) CRM
15 14 (1.08%) Stakeholder Management
16 13 (1.00%) Security Management
Programming Languages
1 78 (6.01%) SQL
2 35 (2.70%) PowerShell
3 15 (1.16%) VBScript
4 11 (0.85%) VB
5 10 (0.77%) Java
6 9 (0.69%) PHP
7 8 (0.62%) Python
8 6 (0.46%) C
8 6 (0.46%) MATLAB
9 4 (0.31%) AppleScript
10 2 (0.15%) C#
10 2 (0.15%) Perl
10 2 (0.15%) T-SQL
10 2 (0.15%) Bash Shell
Qualifications
1 195 (15.02%) Microsoft Certification
2 121 (9.32%) Degree
3 90 (6.93%) MCP
4 62 (4.78%) Security Cleared
5 59 (4.55%) MCSE
6 55 (4.24%) MCITP
7 46 (3.54%) SC Cleared
8 45 (3.47%) MCDST
9 39 (3.00%) ITIL Certification
10 33 (2.54%) A+ Certification
11 26 (2.00%) MCSA
12 22 (1.69%) Cisco Certification
13 20 (1.54%) CCNA
14 11 (0.85%) MOS
15 9 (0.69%) ITIL Foundation Certificate
16 8 (0.62%) MCTS
17 6 (0.46%) VMware Certified Professional (VCP)
18 5 (0.39%) PMI Certification
18 5 (0.39%) Citrix Certification
19 4 (0.31%) HND
Quality Assurance & Compliance
1 134 (10.32%) SLA
2 12 (0.92%) ISO/IEC 27001
3 5 (0.39%) Sarbanes-Oxley
4 2 (0.15%) ISO 9001
System Software
1 711 (54.78%) Active Directory
2 101 (7.78%) VMware Infrastructure
3 53 (4.08%) XenApp
4 43 (3.31%) vSphere
5 28 (2.16%) Hyper-V
6 17 (1.31%) Microsoft App-V
7 13 (1.00%) VMware ESX
7 13 (1.00%) XenDesktop
8 11 (0.85%) Terminal Services
9 10 (0.77%) VMware ESXi
10 5 (0.39%) Microsoft Virtual Server
11 4 (0.31%) Xen
11 4 (0.31%) XenServer
11 4 (0.31%) Citrix Presentation Server
12 2 (0.15%) Veritas Cluster Server
12 2 (0.15%) NFS
12 2 (0.15%) VMware Workstation
12 2 (0.15%) Firmware
12 2 (0.15%) Terminal Server
13 1 (0.077%) MetaFrame
Systems Management
1 164 (12.63%) SCCM
2 26 (2.00%) Backup Exec
3 24 (1.85%) Norton AntiVirus
4 18 (1.39%) WSUS
5 11 (0.85%) Systems Management Server (SMS)
6 6 (0.46%) ZENworks
6 6 (0.46%) ServiceCenter
6 6 (0.46%) SCOM
6 6 (0.46%) Symantec Endpoint Protection
6 6 (0.46%) Casper Suite
7 5 (0.39%) Sysprep
8 4 (0.31%) McAfee ePO
8 4 (0.31%) NetBackup
8 4 (0.31%) Nagios
9 3 (0.23%) DameWare
9 3 (0.23%) Symantec Enterprise Vault
10 2 (0.15%) AppDNA
11 1 (0.077%) Cisco CUCM
11 1 (0.077%) ARCserve
11 1 (0.077%) Tivoli
Vendors
1 558 (42.99%) Microsoft
2 258 (19.88%) Citrix
3 187 (14.41%) VMware
4 168 (12.94%) Apple
5 128 (9.86%) Cisco
6 101 (7.78%) Bloomberg
7 83 (6.39%) Reuters
8 63 (4.85%) HP
8 63 (4.85%) Avaya
9 44 (3.39%) Symantec
10 37 (2.85%) Lotus
11 35 (2.70%) Dell
12 34 (2.62%) Remedy
13 24 (1.85%) LANDesk
14 22 (1.69%) Oracle
15 21 (1.62%) SAP
15 21 (1.62%) Mitel
16 20 (1.54%) Juniper
17 19 (1.46%) Adobe
18 18 (1.39%) Altiris
Wakefield, West Yorkshire
4it Recruitment Ltd
Salary: Up to £24,000 per annum 3 month Fixed Term Contract
Posted: 9 hours ago
South West London
Clear Edge Consulting
Salary: From £28,000 to £35,000 per annum Benefits
Posted: 9 hours ago
London
Technology Sourcing Limited
Salary: From £40,000 to £50,000 per annum
Posted: 11 hours ago
Leeds, West Yorkshire
Hotfoot Recruitment
Salary: £20,000 per annum c£20,000 + 10% Bonus + Bens
Posted: 11 hours ago
Yorkshire
Harris Global
Salary: From £23,000 to £26,500 per annum
Posted: 12 hours ago
Manchester, Lancashire
Ashdown IT
Salary: £20000 - £22500 per annum + bonus + benefits
Posted: Yesterday
Cambridge, Cambridgeshire
Babraham Institute
Salary: From £22,327 to £25,256 per annum
Posted: Yesterday
London
Harvey Nash plc
Salary: £30000 - £42000 per annum + benefits + training + bonus
Posted: Yesterday
Cambridge, Cambridgeshire
Connectus
Salary: £25000 per annum
Posted: Yesterday
Central London / West End
FT Select
Salary: From £33,000 to £38,000 per annum plus on call and overtime
Posted: Yesterday
Lincoln, Lincolnshire
Go Partnership.
Salary: From £24,000 to £25,000 per annum + Benefits
Posted: Yesterday
Cambridge, Cambridgeshire
CV Screen Ltd
Salary: £21k - 24k per year + Pension and Training
Posted: 2 days ago
Cambridge, Cambridgeshire
Greywood Associates Limited
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 days ago
Horley, Surrey
Global Technology Solutions Ltd
Salary: £15.77 per hour
Posted: 2 days ago
Aldershot, Hampshire
Global Technology Solutions Ltd
Salary: £15.77 per hour
Posted: 2 days ago
Reading, Berkshire
Sure Recruitment
Salary: bonus + benefits
Posted: 2 days ago
Leeds, West Yorkshire
QUANTICA
Salary: £18000 - £20000 per annum
Posted: 2 days ago
Reading, Berkshire
Joseph Harry Ltd
Salary: £28000 - £35000 per annum + + 10% Pension + Bonus
Posted: 2 days ago
City, London
QUANTICA
Salary: £18000 - £20000 per annum
Posted: 3 days ago
City, London
Novate IT Ltd
Salary: £20000 to £25000 per annum - Plus Generous Benefits
Posted: 3 days ago