Support Engineer Jobs with Work from Home Options

Support Engineer
UK > Work from Home

The median Support Engineer salary in Work from Home is £35,000 per year according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 183 204 332
Rank change year-on-year +21 +128 -90
Permanent jobs requiring a Support Engineer 608 699 735
As % of all permanent jobs with a WFH option 1.80% 1.68% 1.07%
As % of the Job Titles category 1.87% 1.75% 1.10%
Number of salaries quoted 558 598 657
10th Percentile £25,500 £25,000 £24,500
25th Percentile £29,500 £30,500 £28,750
Median annual salary (50th Percentile) £35,000 £35,000 £35,750
Median % change year-on-year - -2.10% -0.69%
75th Percentile £47,500 £46,000 £48,750
90th Percentile £65,000 £57,500 £61,000
UK median annual salary £32,500 £33,740 £33,196
% change year-on-year -3.68% +1.64% -2.36%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,500 39,912 66,911
% of permanent jobs with a recognized job title 95.98% 96.00% 97.40%
Number of salaries quoted 24,881 28,336 41,924
10th Percentile £33,013 £36,733 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £92,500 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Support Engineer in the job title as a proportion of all IT jobs advertised.

Support Engineer trend for jobs with a WFH option

Support Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Support Engineer.

Support Engineer salary trend for jobs with a WFH option

Support Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Support Engineer over the 6 months to 8 May 2024.

Support Engineer salary histogram for jobs with a WFH option

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 8 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Support Engineer in the job title.

1 311 (51.15%) Windows
2 301 (49.51%) Azure
3 292 (48.03%) Microsoft
4 279 (45.89%) Microsoft 365
5 234 (38.49%) Active Directory
6 230 (37.83%) Social Skills
7 153 (25.16%) Windows Server
8 134 (22.04%) VMware
9 133 (21.88%) Customer Service
9 133 (21.88%) Problem-Solving
10 124 (20.39%) ITIL
11 115 (18.91%) Firewall
12 108 (17.76%) Degree
13 103 (16.94%) Hyper-V
14 102 (16.78%) SQL Server
14 102 (16.78%) Microsoft Exchange
15 101 (16.61%) Microsoft Intune
16 100 (16.45%) VMware Infrastructure
17 95 (15.63%) Entra ID
18 93 (15.30%) Finance
19 88 (14.47%) Linux
20 85 (13.98%) Windows 10
21 81 (13.32%) SQL
22 79 (12.99%) Microsoft Office
23 78 (12.83%) SharePoint
24 71 (11.68%) Cisco
25 62 (10.20%) Microsoft Certification
25 62 (10.20%) Driving Licence
25 62 (10.20%) Analytical Skills
25 62 (10.20%) Infrastructure Engineering

Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 102 (16.78%) Microsoft Exchange
2 78 (12.83%) SharePoint
3 23 (3.78%) Apache
4 8 (1.32%) CMS
4 8 (1.32%) IIS
5 6 (0.99%) Exchange Server 2000
5 6 (0.99%) Exchange Server 2013
5 6 (0.99%) Tomcat
6 4 (0.66%) SAS
7 3 (0.49%) Exchange Server 2007
8 2 (0.33%) Confluence
8 2 (0.33%) Exchange Server 2010
8 2 (0.33%) WordPress
9 1 (0.16%) Site Server
Applications
1 79 (12.99%) Microsoft Office
2 4 (0.66%) Microsoft Excel
3 3 (0.49%) SPSS
3 3 (0.49%) Trello
4 2 (0.33%) Spreadsheet
5 1 (0.16%) MS Visio
Business Applications
1 6 (0.99%) Dynamics CRM
2 1 (0.16%) Carpe Diem
2 1 (0.16%) Dynamics AX
2 1 (0.16%) Elite 3E
2 1 (0.16%) Endur
2 1 (0.16%) Findur
2 1 (0.16%) Salesforce CRM
2 1 (0.16%) SAP ERP
Cloud Services
1 301 (49.51%) Azure
2 279 (45.89%) Microsoft 365
3 95 (15.63%) Entra ID
4 50 (8.22%) AWS
5 27 (4.44%) SaaS
6 25 (4.11%) GCP
7 17 (2.80%) OpenShift
8 15 (2.47%) WhatsApp
9 14 (2.30%) OneDrive
10 12 (1.97%) Power Platform
11 7 (1.15%) Amazon EC2
11 7 (1.15%) Dynamics 365
12 6 (0.99%) Azure Cosmos DB
12 6 (0.99%) Azure DevOps
12 6 (0.99%) Azure Monitor
13 5 (0.82%) Mimecast
14 4 (0.66%) Nutanix
14 4 (0.66%) Power Automate
15 3 (0.49%) Dropbox
15 3 (0.49%) PowerApps
Communications & Networking
1 115 (18.91%) Firewall
2 60 (9.87%) DNS
3 58 (9.54%) SAN
4 53 (8.72%) WAN
5 50 (8.22%) TCP/IP
6 48 (7.89%) LAN
7 46 (7.57%) DHCP
7 46 (7.57%) Wireless
8 45 (7.40%) VLAN
9 39 (6.41%) Wi-Fi
10 36 (5.92%) Internet
11 27 (4.44%) Remote Desktop
12 25 (4.11%) VoIP
13 21 (3.45%) VPN
14 15 (2.47%) Unified Communications
15 14 (2.30%) NAS
16 11 (1.81%) Multicast
17 9 (1.48%) WLAN
18 8 (1.32%) iSCSI
19 7 (1.15%) FTP
Database & Business Intelligence
1 102 (16.78%) SQL Server
2 34 (5.59%) Amazon RDS
3 22 (3.62%) MongoDB
3 22 (3.62%) PostgreSQL
4 12 (1.97%) MySQL
5 10 (1.64%) DB2
6 4 (0.66%) Power BI
6 4 (0.66%) SQL Server Analysis Services
6 4 (0.66%) SQL Server Reporting Services
7 3 (0.49%) Big Data
7 3 (0.49%) EDRMS
7 3 (0.49%) GIS
8 2 (0.33%) Data Lake
8 2 (0.33%) MariaDB
8 2 (0.33%) Microsoft Analysis Services
8 2 (0.33%) Power Query
8 2 (0.33%) PowerPivot
8 2 (0.33%) SQL Server Integration Services
9 1 (0.16%) Elasticsearch
9 1 (0.16%) Sisense
Development Applications
1 22 (3.62%) JIRA
2 17 (2.80%) IBM UrbanCode
3 7 (1.15%) Git
4 5 (0.82%) Visual Studio
5 1 (0.16%) Bitbucket
5 1 (0.16%) Eclipse
5 1 (0.16%) GitLab
5 1 (0.16%) Gradle
5 1 (0.16%) HP UFT
5 1 (0.16%) IntelliJ
5 1 (0.16%) Jenkins
5 1 (0.16%) JMeter
5 1 (0.16%) JUnit
5 1 (0.16%) LoadRunner
5 1 (0.16%) MSI
5 1 (0.16%) MSTest
5 1 (0.16%) Selenium
5 1 (0.16%) Team Foundation Server
General
1 230 (37.83%) Social Skills
2 93 (15.30%) Finance
3 62 (10.20%) Analytical Skills
4 33 (5.43%) Banking
5 31 (5.10%) Organisational Skills
6 20 (3.29%) Inclusion and Diversity
7 19 (3.13%) Telecoms
8 18 (2.96%) Presentation Skills
9 17 (2.80%) Documentation Skills
9 17 (2.80%) Law
10 14 (2.30%) Games
10 14 (2.30%) Legal
11 11 (1.81%) Marketing
11 11 (1.81%) Retail
12 9 (1.48%) Manufacturing
12 9 (1.48%) Public Sector
13 8 (1.32%) Pharmaceutical
14 7 (1.15%) Billing
15 6 (0.99%) Military
16 5 (0.82%) Electronics
Libraries, Frameworks & Software Standards
1 34 (5.59%) .NET
2 30 (4.93%) REST
3 28 (4.61%) Web Services
4 27 (4.44%) SOAP
5 13 (2.14%) CSS
6 10 (1.64%) HTML
7 9 (1.48%) JSON
7 9 (1.48%) LAPP Stack
8 7 (1.15%) XML
9 5 (0.82%) ASP.NET
9 5 (0.82%) XSLT
10 3 (0.49%) .NET Framework
10 3 (0.49%) EDI
10 3 (0.49%) Lightning Web Components
11 2 (0.33%) FIX Protocol
12 1 (0.16%) CSS3
12 1 (0.16%) HTML5
12 1 (0.16%) jQuery
12 1 (0.16%) Node.js
12 1 (0.16%) RESTEasy
Miscellaneous
1 62 (10.20%) Driving Licence
2 43 (7.07%) Self-Motivation
3 26 (4.28%) Enterprise Storage
4 23 (3.78%) Enterprise Software
5 19 (3.13%) Public Cloud
6 18 (2.96%) Management Information System
7 17 (2.80%) Replication
8 16 (2.63%) iPad
9 15 (2.47%) Data Centre
10 14 (2.30%) Onboarding
11 13 (2.14%) Social Media
12 12 (1.97%) Client/Server
12 12 (1.97%) Foreign Exchange (FX)
13 9 (1.48%) Clustering
13 9 (1.48%) iPhone
13 9 (1.48%) PKI
14 8 (1.32%) Greenfield Project
15 7 (1.15%) Video Conferencing
16 6 (0.99%) Apple TV
17 5 (0.82%) Analytical Mindset
Operating Systems
1 311 (51.15%) Windows
2 153 (25.16%) Windows Server
3 88 (14.47%) Linux
4 85 (13.98%) Windows 10
5 51 (8.39%) Windows Server 2012
6 30 (4.93%) Android
7 27 (4.44%) Windows Server 2016
8 25 (4.11%) Windows Server 2019
9 23 (3.78%) AIX
9 23 (3.78%) Apple iOS
10 22 (3.62%) Mac OS
11 10 (1.64%) Ubuntu
12 6 (0.99%) Mac OS X
12 6 (0.99%) Windows 7
13 5 (0.82%) Unix
13 5 (0.82%) Windows Server 2008
14 4 (0.66%) CentOS
14 4 (0.66%) SUSE
15 3 (0.49%) Red Hat Enterprise Linux
16 2 (0.33%) Debian
Processes & Methodologies
1 133 (21.88%) Customer Service
1 133 (21.88%) Problem-Solving
2 124 (20.39%) ITIL
3 62 (10.20%) Infrastructure Engineering
4 43 (7.07%) Incident Management
5 42 (6.91%) Service Management
6 40 (6.58%) DevOps
7 39 (6.41%) Agile
8 36 (5.92%) Problem Management
9 32 (5.26%) ERP
10 28 (4.61%) Mentoring
11 26 (4.28%) Customer Requirements
11 26 (4.28%) Migration
12 25 (4.11%) OO
13 23 (3.78%) Computer Science
13 23 (3.78%) Infrastructure as Code
13 23 (3.78%) Service Delivery
14 22 (3.62%) Desktop Virtualisation
15 20 (3.29%) Cybersecurity
16 19 (3.13%) Time Management
Programming Languages
1 81 (13.32%) SQL
2 56 (9.21%) PowerShell
3 49 (8.06%) C#
4 31 (5.10%) VB
5 29 (4.77%) Java
6 28 (4.61%) Python
7 26 (4.28%) C++
8 23 (3.78%) C
9 17 (2.80%) Groovy
10 9 (1.48%) ActionScript
10 9 (1.48%) JavaScript
11 7 (1.15%) Bash
12 5 (0.82%) T-SQL
12 5 (0.82%) XPath
13 3 (0.49%) Apex Code
14 1 (0.16%) Bicep
14 1 (0.16%) CLIST
14 1 (0.16%) Kusto Query Language
14 1 (0.16%) PHP
14 1 (0.16%) VBA
Qualifications
1 108 (17.76%) Degree
2 62 (10.20%) Microsoft Certification
3 34 (5.59%) CCNA
3 34 (5.59%) Cisco Certification
4 33 (5.43%) Azure Certification
5 24 (3.95%) Network+ Certification
6 13 (2.14%) Computer Science Degree
7 9 (1.48%) MCITP
7 9 (1.48%) MCSE
8 7 (1.15%) A+ Certification
8 7 (1.15%) AWS Certification
8 7 (1.15%) ITIL Foundation Certificate
8 7 (1.15%) Security Cleared
9 6 (0.99%) GCSC
9 6 (0.99%) ITIL Certification
9 6 (0.99%) MCP
10 4 (0.66%) Master's Degree
10 4 (0.66%) SC Cleared
11 3 (0.49%) Citrix Certification
11 3 (0.49%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 52 (8.55%) SLA
2 13 (2.14%) Cyber Essentials
3 7 (1.15%) ISO/IEC 27001
4 3 (0.49%) Accessibility
4 3 (0.49%) GDPR
5 1 (0.16%) GxP
5 1 (0.16%) ISO 9001
5 1 (0.16%) QA
System Software
1 234 (38.49%) Active Directory
2 103 (16.94%) Hyper-V
3 100 (16.45%) VMware Infrastructure
4 33 (5.43%) VMware ESXi
5 19 (3.13%) Virtual Desktop
5 19 (3.13%) vSphere
6 16 (2.63%) XenApp
7 9 (1.48%) OpenSSH
8 6 (0.99%) NFS
8 6 (0.99%) XenDesktop
9 5 (0.82%) Terminal Services
10 3 (0.49%) Docker
10 3 (0.49%) Virtual Machines
11 1 (0.16%) Job Entry Subsystem
11 1 (0.16%) Microcode
11 1 (0.16%) Time Sharing Option
11 1 (0.16%) VMware Server
Systems Management
1 101 (16.61%) Microsoft Intune
2 23 (3.78%) Terraform
3 22 (3.62%) SCCM
4 20 (3.29%) vCenter Server
5 18 (2.96%) Ansible
6 17 (2.80%) Progress Chef
7 13 (2.14%) Cisco CUCM
7 13 (2.14%) ServiceCenter
8 9 (1.48%) IBM BigFix
8 9 (1.48%) PowerCLI
9 5 (0.82%) Jamf Pro
9 5 (0.82%) Pingdom
10 3 (0.49%) Single Sign-On
11 2 (0.33%) Active Directory Federation Services
11 2 (0.33%) FortiGate
11 2 (0.33%) Grafana
11 2 (0.33%) Microsoft Data Protection Manager
11 2 (0.33%) Prometheus
11 2 (0.33%) SCDPM
11 2 (0.33%) WSUS
Vendors
1 292 (48.03%) Microsoft
2 134 (22.04%) VMware
3 71 (11.68%) Cisco
4 58 (9.54%) Citrix
5 42 (6.91%) HP
6 38 (6.25%) IBM
7 32 (5.26%) Meraki
8 31 (5.10%) Apple
9 27 (4.44%) Oracle
10 25 (4.11%) Veeam
11 23 (3.78%) Sophos
12 21 (3.45%) Google
13 14 (2.30%) Aruba
13 14 (2.30%) ConnectWise
13 14 (2.30%) Fortinet
13 14 (2.30%) Palo Alto
14 11 (1.81%) Barracuda Networks
14 11 (1.81%) Draytek
15 9 (1.48%) ESET
15 9 (1.48%) Ubiquiti