Support Specialist Jobs with Work from Home Options

Support Specialist
UK > Work from Home

The median Support Specialist salary in Work from Home is £45,000 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 463 578 739
Rank change year-on-year +115 +161 -190
Permanent jobs requiring a Support Specialist 120 84 105
As % of all permanent jobs with a WFH option 0.35% 0.20% 0.15%
As % of the Job Titles category 0.37% 0.21% 0.16%
Number of salaries quoted 105 78 85
10th Percentile £28,500 £32,500 £31,250
25th Percentile £32,000 £42,500 £32,750
Median annual salary (50th Percentile) £45,000 £46,500 £43,500
Median % change year-on-year -3.23% +6.90% +18.65%
75th Percentile £55,000 £53,750 £62,500
90th Percentile £59,000 £60,750 £70,000
UK median annual salary £37,500 £45,000 £40,000
% change year-on-year -16.67% +12.50% +9.59%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,500 40,685 66,613
% of permanent jobs with a recognized job title 95.99% 95.99% 97.39%
Number of salaries quoted 24,951 28,924 42,159
10th Percentile £33,000 £36,658 £36,250
25th Percentile £42,500 £47,429 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,250 £100,000 £95,000
UK median annual salary £52,508 £60,000 £60,000
% change year-on-year -12.49% - +9.09%

Support Specialist
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Support Specialist in the job title as a proportion of all IT jobs advertised.

Support Specialist trend for jobs with a WFH option

Support Specialist
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Support Specialist.

Support Specialist salary trend for jobs with a WFH option

Support Specialist
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Support Specialist over the 6 months to 6 May 2024.

Support Specialist salary histogram for jobs with a WFH option

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 6 May 2024, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Support Specialist in the job title.

1 59 (49.17%) Windows
2 50 (41.67%) Microsoft
3 49 (40.83%) ITIL
3 49 (40.83%) Social Skills
4 44 (36.67%) Active Directory
5 41 (34.17%) Linux
6 35 (29.17%) Windows Server
7 33 (27.50%) Service Management
7 33 (27.50%) SCCM
8 32 (26.67%) Customer Service
8 32 (26.67%) Azure
9 31 (25.83%) Microsoft 365
10 30 (25.00%) Security Cleared
10 30 (25.00%) Degree
10 30 (25.00%) DNS
11 29 (24.17%) DV Cleared
12 27 (22.50%) Windows Server 2016
12 27 (22.50%) DHCP
13 24 (20.00%) WSUS
13 24 (20.00%) Windows Server 2019
14 23 (19.17%) Problem-Solving
15 22 (18.33%) Self-Motivation
16 21 (17.50%) CI/CD
16 21 (17.50%) Microsoft Intune
16 21 (17.50%) Kubernetes
16 21 (17.50%) Agile
17 20 (16.67%) Entra ID
18 18 (15.00%) Microsoft Exchange
19 17 (14.17%) Business Intelligence
19 17 (14.17%) Firewall

Support Specialist Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (15.00%) Microsoft Exchange
2 11 (9.17%) SharePoint
3 7 (5.83%) OpenStack
Applications
1 4 (3.33%) Microsoft Office
2 1 (0.83%) Microsoft Excel
2 1 (0.83%) Microsoft Project
Business Applications
1 5 (4.17%) Oracle ERP
2 2 (1.67%) Unit4 Business World
3 1 (0.83%) Dynamics AX
3 1 (0.83%) Dynamics CRM
Cloud Services
1 32 (26.67%) Azure
2 31 (25.83%) Microsoft 365
3 20 (16.67%) Entra ID
4 17 (14.17%) Power Platform
5 14 (11.67%) Azure Monitor
5 14 (11.67%) Azure Storage
6 8 (6.67%) AWS
6 8 (6.67%) Nutanix
7 4 (3.33%) Google Workspace
7 4 (3.33%) Slack
8 3 (2.50%) Asana
8 3 (2.50%) Cloud Computing
9 2 (1.67%) Azure Data Factory
9 2 (1.67%) SaaS
9 2 (1.67%) Snowflake
10 1 (0.83%) Dynamics 365
10 1 (0.83%) WhatsApp
Communications & Networking
1 30 (25.00%) DNS
2 27 (22.50%) DHCP
3 17 (14.17%) Firewall
4 10 (8.33%) VPN
5 9 (7.50%) Internet
6 8 (6.67%) LAN
6 8 (6.67%) WAN
7 7 (5.83%) Wi-Fi
8 5 (4.17%) 5G
8 5 (4.17%) Broadband
8 5 (4.17%) FTP
9 4 (3.33%) TCP/IP
10 3 (2.50%) HTTP
10 3 (2.50%) Wireless
11 1 (0.83%) SMS
Database & Business Intelligence
1 17 (14.17%) Power BI
2 10 (8.33%) SQL Server
3 9 (7.50%) BusinessObjects
3 9 (7.50%) QlikView
3 9 (7.50%) Relational Database
4 2 (1.67%) DataStage
4 2 (1.67%) SQL Server Integration Services
Development Applications
1 6 (5.00%) JIRA
General
1 49 (40.83%) Social Skills
2 15 (12.50%) Finance
3 7 (5.83%) Analytical Skills
3 7 (5.83%) Inclusion and Diversity
3 7 (5.83%) Legal
4 5 (4.17%) Front Office
5 4 (3.33%) Documentation Skills
5 4 (3.33%) Financial Institution
5 4 (3.33%) Organisational Skills
6 3 (2.50%) Banking
7 2 (1.67%) Back Office
7 2 (1.67%) French Language
7 2 (1.67%) German Language
7 2 (1.67%) Italian Language
7 2 (1.67%) Spanish Language
8 1 (0.83%) Law
8 1 (0.83%) Tech for Good
Libraries, Frameworks & Software Standards
1 14 (11.67%) ARM Templates
2 10 (8.33%) HTML
3 5 (4.17%) Oracle Fusion
4 4 (3.33%) FIX Protocol
5 3 (2.50%) .NET
6 1 (0.83%) SAML
Miscellaneous
1 22 (18.33%) Self-Motivation
2 14 (11.67%) PKI
3 13 (10.83%) Management Information System
4 7 (5.83%) Data Centre
5 6 (5.00%) Onboarding
6 5 (4.17%) Client/Server
7 4 (3.33%) Equities
7 4 (3.33%) Foreign Exchange (FX)
8 2 (1.67%) Smartphone
8 2 (1.67%) Video\Live Streaming
Operating Systems
1 59 (49.17%) Windows
2 41 (34.17%) Linux
3 35 (29.17%) Windows Server
4 27 (22.50%) Windows Server 2016
5 24 (20.00%) Windows Server 2019
6 15 (12.50%) Windows 10
7 10 (8.33%) Windows NT
7 10 (8.33%) Windows Server 2012
8 6 (5.00%) Red Hat Enterprise Linux
9 5 (4.17%) CentOS
10 2 (1.67%) Unix
11 1 (0.83%) AIX
Processes & Methodologies
1 49 (40.83%) ITIL
2 33 (27.50%) Service Management
3 32 (26.67%) Customer Service
4 23 (19.17%) Problem-Solving
5 21 (17.50%) Agile
5 21 (17.50%) CI/CD
6 17 (14.17%) Business Intelligence
7 14 (11.67%) Analytics
7 14 (11.67%) DevOps
7 14 (11.67%) Identity Management
7 14 (11.67%) Infrastructure as Code
7 14 (11.67%) Log Analytics
7 14 (11.67%) Multi-Factor Authentication
7 14 (11.67%) Privileged Identity Management
7 14 (11.67%) RBAC
7 14 (11.67%) Release Management
8 13 (10.83%) Incident Management
8 13 (10.83%) Infrastructure Engineering
9 12 (10.00%) Computer Science
10 10 (8.33%) Project Management
Programming Languages
1 17 (14.17%) PowerShell
2 15 (12.50%) C#
3 14 (11.67%) Bicep
3 14 (11.67%) VB
3 14 (11.67%) VBScript
4 13 (10.83%) SQL
5 5 (4.17%) Perl
5 5 (4.17%) Python
6 4 (3.33%) Java
7 3 (2.50%) PHP
7 3 (2.50%) Shell Script
8 2 (1.67%) Bash
9 1 (0.83%) JavaScript
9 1 (0.83%) T-SQL
Qualifications
1 30 (25.00%) Degree
1 30 (25.00%) Security Cleared
2 29 (24.17%) DV Cleared
3 14 (11.67%) ITIL Foundation Certificate
4 13 (10.83%) SC Cleared
5 5 (4.17%) Computer Science Degree
5 5 (4.17%) NVQ Level 3
6 4 (3.33%) DBS Check
6 4 (3.33%) Microsoft Certification
7 2 (1.67%) Postgraduate
Quality Assurance & Compliance
1 8 (6.67%) SLA
2 4 (3.33%) GDPR
2 4 (3.33%) PCI DSS
3 1 (0.83%) QA
System Software
1 44 (36.67%) Active Directory
2 17 (14.17%) Virtual Machines
3 14 (11.67%) Virtual Desktop
4 10 (8.33%) Firmware
5 7 (5.83%) Docker
6 6 (5.00%) Hyper-V
7 5 (4.17%) VMware Infrastructure
Systems Management
1 33 (27.50%) SCCM
2 24 (20.00%) WSUS
3 21 (17.50%) Kubernetes
3 21 (17.50%) Microsoft Intune
4 14 (11.67%) Active Directory Federation Services
4 14 (11.67%) SCOM
5 10 (8.33%) Sysprep
6 7 (5.83%) Ansible
7 4 (3.33%) Autotask
Vendors
1 50 (41.67%) Microsoft
2 9 (7.50%) Cognos
2 9 (7.50%) VMware
3 5 (4.17%) Oracle
3 5 (4.17%) Virgin Media
4 4 (3.33%) Datto
5 3 (2.50%) Veeam
6 2 (1.67%) Alteryx
6 2 (1.67%) Cisco
6 2 (1.67%) Citrix
6 2 (1.67%) MuleSoft
7 1 (0.83%) Atlassian
7 1 (0.83%) Murex
7 1 (0.83%) Red Hat
7 1 (0.83%) Symantec